🏢 About the Company
 

MARIEMUR is a luxury lingerie and leather accessories brand, and its website is where that experience lives online — the brand’s digital flagship.

Every product page, collection, and checkout step must feel as considered as the product itself: precise, premium, and frictionless.

🎯 About the Role
 

MARIEMUR is looking for a Shopify Web Manager to keep its digital experience sharp day to day.

This is a hands-on execution role working directly under the Head of Web as their operational partner — turning strategy into a storefront that is always current, clean, performant, and converting.

The person in this role will own the daily operation of the website, including product pages, collections, campaign builds, tagging, content, and new page creation. All updates must be executed with precision and speed.

✅ Requirements
 

▫️ 3+ years of hands-on Shopify experience, including work with the admin panel, products, collections, pages, and Shopify Theme Editor.

▫️ Experience with web production on Shopify — from Figma/design handoff to a publication-ready page.

▫️ Understanding of Shopify theme management, including updates, migrations, customizations, and potential compatibility risks.

▫️ Basic understanding of web fundamentals, including responsive design, web content, image and video optimization, and accessibility.

▫️ Basic understanding of SEO and UX principles in e-commerce.

▫️ Understanding of web performance fundamentals and the ability to work with Google PageSpeed Insights and Lighthouse.

▫️ Basic understanding of HTML/CSS and Shopify theme structure. Deep knowledge of Liquid or JavaScript is not required.

▫️ Confident daily use of AI tools such as ChatGPT, Claude, or similar tools.

▫️ Strong attention to detail and a QA mindset, including the habit of independently checking the final result before publication.

▫️ A structured and disciplined approach to work, with the ability to understand process logic, follow established standards, act independently, and manage a large volume of tasks without compromising quality in a fast-paced team.

❗ Fluent Ukrainian or Russian is required!

📌 Key Responsibilities

🛍️ Product and Content Management

▫️ Add and edit products, collections, and website content.

▫️ Organize products, manage tagging, and maintain a consistent filtering structure.

▫️ Create and update seasonal campaigns, banners, and landing pages.

▫️ Create new pages and sections based on Figma designs.

▫️ Work with images and videos in line with web best practices.

▫️ Use AI tools to create new website blocks, develop custom solutions, and automate routine processes.

🌐 Website Management

▫️ Manage pages, sections, templates, and navigation through the Shopify Theme Editor.

▫️ Keep website content and functionality current and accurate.

▫️ Manage Shopify themes, including updates, migrations, customizations, and evaluating the compatibility of changes.

▫️ Continuously monitor the website, identify when something is not working correctly, and promptly resolve issues within the scope of responsibility before customers see them.

🔎 SEO, Performance & QA

▫️ Perform basic on-page SEO optimization of website content and page structure.

▫️ Monitor web performance and key Core Web Vitals.

▫️ Review website pages using Google PageSpeed Insights and Lighthouse.

▫️ Conduct QA of new and updated pages before publication, including visual quality, functionality, responsiveness, and content quality.

⭐ Nice to Have

▫️ Experience working with fashion or luxury DTC brands.

▫️ Hands-on experience working with Figma.

▫️ Experience with AI-assisted development or vibe-coding.

▫️ Experience working with Google Analytics or Google Tag Manager.

▫️ Experience working with Shopify apps and an understanding of how they affect website functionality and performance.

🚀 What the Company Offers

▫️ Direct collaboration with the Head of Web and the opportunity to influence how the brand’s website looks and works.

▫️ Clear processes and instructions — there is no need to build everything from scratch.

▫️ A small, fast-moving team that values high-quality execution.

▫️ An opportunity to grow together with the brand.

💼 Working Conditions

▫️ Full-time, remote work.

▫️ Working schedule aligned with GMT+3 / Ukraine time.

▫️ Monthly compensation: $1,200–1,500, depending on experience.

▫️ Performance-based bonuses in addition to the base compensation.

✨ Ready to shape MARIEMUR’s digital flagship? Join the team as a Shopify Web Manager. ✨

We are looking for an experienced and proactive Senior Project Manager to join our team at Dataforest and lead a long-term, high-scale FinTech project.

About the Project:
Our client is building a powerful B2B SaaS platform designed to revolutionize chargeback management, featuring enterprise-grade API integrations (Ethoca, Verifi), seamless payment processor connections (Stripe, Shopify, Braintree), and real-time dispute alerts. We are actively developing and scaling multiple product streams, including Business Health, Dispute Management, and others.

    You'll be a great fit if you have:

• 5+ years of PM experience, specifically in an IT outsourcing company (must-have).
• Domain expertise: Mandatory experience in FinTech / Payments.
• English level: C1 (Advanced) — strong written and spoken communication skills.
• Skills: Excellent ability to context-switch between dynamic tasks and effectively manage multiple teams/streams.
• Web Dev & Methodology: Proven experience managing web development projects; strong expertise in Agile/Scrum, Kanban, and Waterfall methodologies.
• Planning & Execution: Strong knowledge of project planning, estimation, and defining success metrics.
• Track record of managing teams of 20+ members.

• Documentation & Tools: Deep understanding of project documentation and hands-on experience with task tracking systems (Jira, Confluence, etc.).
   

  Will be plus:

• Domain expertise: Mandatory experience in FinTech / Payments.
   

     What you’ll do:

• Lead a large-scale project: Coordinate up to 30 team members structured into up to 10 autonomous sub-teams.
• Drive & improve AI-driven SDLC: Manage, optimize, and take full initiative in improving project delivery processes using modern AI tools and practices.
• Resource & Capacity Management: Plan and document project objectives, timelines, tasks, and work assignments while taking full ownership of team capacity and resource allocation.
• Define and track project success metrics.
• Set tasks for team members (developers, designers, QAs, and other specialists).
• Stakeholder Management: Maintain full, effective interaction with the development team, key clients, and external 3rd-party providers/integrations (e.g., Visa, Mastercard, payment gateways, etc.).
  
  We ensure your growth with:
• Competitive salary fixed in USD
• Flexible working schedule and fully remote work format
• Paid vacation days and sick leave days 
• Personal and professional development opportunities
• Participation in building innovative projects from scratch using modern technologies
• Team-building activities and corporate events
• English classes and educational events.

About the Project:

We are building a decentralized Web3 lottery platform powered by smart contracts and transparent on-chain mechanics. The system combines blockchain logic, backend services, and a modern web interface to ensure secure ticket processing, verifiable randomness, and automated prize distribution.

Requirements

• 2+ years of experience as a Project Manager in IT or product teams
• Proven hands-on experience working with Web3 products and dApps (must-have)
• Strong product mindset — you understand the why behind a feature, not only the requirements and deadlines
• Experience delivering product features or complex functionality end-to-end
• Solid understanding of SDLC and Agile methodologies
• Strong requirements management skills: gathering, structuring, documenting, and translating requirements into development tasks
• Practical understanding of dApp user flows, including wallet connection, transaction lifecycle, signing flows, gas fees, and smart contract interactions
• Ability to look at a feature from the user and product perspective and identify gaps, risks, or better solutions
• Experience working with cross-functional teams: engineering, QA, design
• Ability to work in a fast-paced and ambiguous environment
• Experience with planning, estimation, prioritization, and timeline tracking
• Strong communication and stakeholder management skills
• English — Upper-Intermediate or higher

Responsibilities

• Drive end-to-end delivery of product features within Web3 products and dApps, from requirements to release
• Understand the product goal and user value behind each feature
• Work with Product and stakeholders to clarify and challenge requirements when needed
• Gather, analyze, and structure business and product requirements
• Translate requirements into clear and actionable tasks for the development team
• Manage priorities, scope, and changes throughout the delivery process
• Coordinate engineering, QA, design, and other stakeholders
• Track timelines, progress, dependencies, and delivery quality
• Work closely with the team on dApp-specific flows, including wallet connection, transaction states, signing UX, and smart contract interactions
• Consider Web3-specific aspects such as transaction flows, UX clarity, and security
• Spot product or UX issues during delivery and proactively suggest improvements
• Identify and mitigate risks
• Keep project and product documentation up to date
• Maintain clear communication with stakeholders throughout the delivery process

Dinarys is an Ecommerce Development Company helping retailers, brands, and manufacturers across DACH, the UK, and the US build, scale, and optimize their digital commerce solutions through custom development, architecture consulting, integrations, AI-driven solutions, and long-term technology partnerships.

We’re looking for a Senior Project / Delivery Manager to lead complex software delivery across multiple domains, including ecommerce, healthcare, AI-powered products, and custom enterprise solutions.

This is a strategic, hands-on role for someone who combines strong project management expertise with technical understanding. You’ll work closely with clients, engineering teams, Solution Architects, and company leadership to ensure successful delivery of technically complex projects while driving delivery excellence, operational improvements, and customer satisfaction.

This role is ideal for someone who enjoys solving complex delivery challenges, navigating uncertainty, and working at the intersection of technology, business, and people.

Responsibilities

• Lead end-to-end delivery of software projects from discovery through production and long-term support.
• Manage multiple projects simultaneously while balancing scope, budget, timelines, risks, and quality.
• Collaborate with clients, engineering teams, Solution Architects, QA, Product Managers, and stakeholders to ensure successful delivery.
• Facilitate project discovery, requirements clarification, estimation, planning, and execution.
• Drive delivery across various industries, including ecommerce, healthcare, AI, and custom software solutions.
• Coordinate cross-functional teams working with distributed engineering resources.
• Identify project risks, dependencies, and delivery bottlenecks, proactively driving mitigation plans.
• Coordinate the selection of engineering teams and technical experts to support architectural decisions and ensure the right competencies are in place for successful project delivery.
• Coordinate projects involving AI-powered solutions and support engineering teams adopting AI throughout the SDLC.
• Manage projects involving third-party integrations, licensing models, external platforms, and enterprise software ecosystems.
• Support projects that require compliance with industry standards, security requirements, and healthcare-related protocols in the UK and the US.
• Troubleshoot complex delivery issues and coordinate resolution across technical and business stakeholders.
• Continuously improve delivery processes, governance, reporting, and project management practices.
• Build trusted relationships with clients and act as the primary delivery partner throughout project execution.

Requirements

• 5+ years of experience as a Project Manager, Delivery Manager, or Technical Project Manager in software development.
• Proven experience delivering complex software projects for international clients.
• Strong understanding of software architecture, system integrations, APIs, cloud technologies, and modern software development practices.
• Experience working with engineering teams on technically challenging projects rather than purely business-focused initiatives.
• Experience managing projects involving AI, machine learning, or AI-enabled software development is a strong advantage.
• Familiarity with AI-assisted SDLC practices and modern engineering workflows.
• Experience working with healthcare, ecommerce, or other regulated industries is highly desirable.
• Understanding of software licensing models, commercial software delivery, and third-party technology ecosystems.
• Experience managing projects involving integrations with enterprise platforms and external vendors.
• Strong risk management, stakeholder management, and troubleshooting skills.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical thinking and structured decision-making.
• Ability to communicate effectively with both business stakeholders and engineering teams.
• Experience with Jira, Confluence, Miro or similar collaboration tools.
• Upper-Intermediate English or higher.

Nice to Have

• PMI certification (PMP, CAPM) or equivalent.
• Experience with healthcare standards and regulations in the UK or the US (FHIR, HL7, NHS, HIPAA, or similar).
• Experience delivering AI-powered products or enterprise AI initiatives.
• Experience working with ecommerce platforms such as Shopify, Adobe Commerce, commercetools, SCAYLE, or BigCommerce.
• Experience with Agile delivery at scale (SAFe, Scrum@Scale, LeSS).

What We Offer

• Fully remote work.
• Opportunity to lead technically challenging international projects across ecommerce, healthcare, AI, and enterprise software.
• Direct collaboration with Solution Architects, Engineering Leadership, and company executives.
• High level of ownership and autonomy in delivery decisions.
• Exposure to modern technologies, AI-enabled development practices, and complex architecture initiatives.
• Long-term professional growth with opportunities to shape delivery standards across the company.

• 2–4 years of experience in Project Management, Delivery Management, or Operations.
• Experience working with multiple teams and projects simultaneously.
• Understanding of the Software Development Life Cycle (SDLC).
• Understanding of Agile / Scrum.
• Experience working with Jira and Confluence.
• Understanding of project planning, dependencies, risks, and deadlines.
• Ability to work with stakeholders and coordinate cross-functional teams.
• Strong written and verbal communication skills.
• Strong organizational skills, attention to detail, and ability to manage large volumes of information.
• Proactive approach and ownership of results.
• English sufficient for working with documentation.

• Coordinate GEO setup from initiation to launch readiness.
• Create and maintain project plans, timelines, and Jira boards.
• Coordinate work across teams.
• Track deadlines, milestones, and dependencies.
• Identify risks and blockers and escalate them in a timely manner.
• Organize meetings and follow up on action items and agreements.
• Monitor launch readiness and ensure all required checklists are completed.
• Maintain up-to-date project documentation.
• Gradually take ownership of the end-to-end delivery of brand launches.

• Experience working in high risk field.
• Experience launching products.
• Understanding of Game Providers and game integrations.
• Technical background or experience working with IT products.
• Experience working with cross-functional teams.

• Flexible schedule and remote format or office in Kyiv / Warsaw — you choose.
• 20 paid vacation days, sick leaves, maternity leave, and health insurance (UA-/PLbased, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

We’re looking for a Project Manager who can bring structure, visibility, and rhythm to our development teams’ delivery process. Your mission will be to coordinate multiple teams, keep projects moving, remove blockers, and help us level up the way we plan, track, and ship our work.

🏆 YOUR QUEST-LINE:

• Coordinate delivery across several product teams and help ensure predictable, high-quality releases;
• Organize and facilitate team ceremonies: Daily, Planning, Refinement, Review and Retrospective;
• Maintain delivery plans, sprint scope, timelines and team dependencies;
• Track progress, risks and blockers, and help teams resolve them;
• Coordinate communication between development, product, QA and other departments;
• Help translate approved product requirements into clear delivery plans and actionable tasks;
• Keep Jira boards, workflows and project documentation structured and up to date;
• Prepare clear progress reports for stakeholders;
• Monitor team workload and capacity and highlight delivery risks in advance;
• Improve delivery processes and team workflows together with product and engineering leadership;
• Support onboarding of new team members;
• Maintain relevant team and process documentation in Confluence.

👩‍🚀 YOUR IN-GAME SKIN:

• 3+ years of experience as a Project Manager, Delivery Manager or similar role;
• Experience coordinating software development teams and multiple workstreams;
• Good understanding of SDLC, Agile, Scrum and Kanban;
• Practical experience with sprint planning, backlog coordination, dependency management and release tracking;
• Ability to identify risks, blockers and process bottlenecks;
• Strong communication, facilitation and organizational skills;
• Ability to work with developers, QA, product managers and technical leads;
• Confident experience with Jira and Confluence;
• Ability to work in a dynamic environment with changing priorities;
• English sufficient for written documentation and team communication.

🚀 WILL BE YOUR BOOST:

• Experience working with teams of 15–20+ people;
• Experience helping split large teams into smaller cross-functional teams;
• Background in QA, Business Analysis or software development;
• Experience in fintech, iGaming, marketplaces or high-load products;
• Familiarity with the Steam trading ecosystem or skins market;
• Experience improving Jira workflows and delivery processes;
• Hands-on experience working with AI agents.

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀

Dataforest helps businesses unlock the value of their data through AI, Data Engineering, Advanced Analytics and custom Web Product Development. We build scalable digital solutions for clients worldwide, driven by a culture of results, flexibility and collaboration.

Now we`re looking for a Senior Project Manager to join our team.

    You'll be a great fit if you have:

• PM Experience: 4+ years of project management experience specifically in an IT outsourcing/outstaffing company (must-have).
• English Level: C1 (Advanced) — fluent written and spoken communication skills for daily interaction with international clients.
• Agility & Context-Switching: Proven ability to switch context seamlessly and effectively manage multiple streams or teams simultaneously.
• Web Dev & Methodologies: Hands-on experience managing web development projects; deep knowledge of Agile (Scrum, Kanban) and Waterfall frameworks.
• Planning & Execution: Strong background in project planning, estimation, roadmap creation, and defining key performance metrics (KPIs/OKRs).
• Documentation & Tools: Deep understanding of project documentation standards and solid experience with task-tracking tools (Jira, Confluence, etc.).
   

     What you’ll do:

• Cross-Functional Team & Coordination: Coordinate cross-functional teams (developers, designers, QAs, and other specialists) across multiple autonomous project streams.
• Drive & Enhance AI-Driven SDLC: Take initiative in optimizing and scaling software development processes using modern AI tools and practices.
• Resource & Capacity Management: Take full ownership of team capacity and resource allocation; plan timelines, set objectives, and manage task assignments.
• Define & Track Success Metrics: Establish, monitor, and report on key project health and delivery metrics at every stage.
• Stakeholder Management: Maintain clear, proactive communication with key client stakeholders, internal dev teams.
  
  We ensure your growth with:
• Competitive salary fixed in USD
• Flexible working schedule and fully remote work format
• Paid vacation days and sick leave days 
• Personal and professional development opportunities
• Participation in building innovative projects from scratch using modern technologies
• Team-building activities and corporate events
• English classes and educational events.

Delivery Manager

We are a boutique software development company working with international clients to build and grow digital products.

We are looking for a Delivery Manager who will own project delivery, client communication, and team coordination. This is not a purely administrative Project Manager role. We need someone who can proactively identify risks, manage expectations, and ensure successful delivery across multiple projects.

Responsibilities

Own end-to-end delivery for assigned projects and clients

Lead client communication, status meetings, and regular reporting

Ensure projects are delivered on time and with expected quality

Coordinate the work of developers, designers.

Identify delivery risks early and drive mitigation plans

Manage scope changes and align expectations with clients

Track project progress, milestones, and release plans

Remove blockers and improve delivery efficiency

Ensure transparency for both clients and internal stakeholders

Contribute to improving delivery processes and operational excellence

Support project onboarding and handover from sales/presales

Requirements

2+ years of experience as a Delivery Manager, Project Manager, or similar role in IT

Strong understanding of the Software Development Lifecycle (SDLC)

Experience working with outsourcing and/or outstaffing projects

Experience managing client relationships and stakeholder communication

Solid understanding of Agile methodologies (Scrum, Kanban)

Hands-on experience with Jira, Confluence, Notion, or similar tools

Ability to manage multiple projects simultaneously

Strong problem-solving and decision-making skills

Upper-Intermediate or higher English level (written and spoken)

Nice to Have

Experience with Upwork as project manager.

Experience in a small or growing software development company

Basic technical understanding of web and mobile development

Experience working with US and European clients

Background in account management or customer success

About the Role

We are not looking for a Jira administrator or a status collector.

We are looking for someone who takes ownership of delivery outcomes, proactively manages risks, aligns teams and clients, and ensures projects move forward predictably and successfully.

We are looking for a motivated and responsible Project Manager/Business Analyst to join our team. 

Required language: English C1 — Advanced
 

ROLE DESCRIPTION

You’ll become part of the Project Management team, working closely with our clients, developers, and technical experts.

Your main goal will be to understand client needs, translate them into clear and actionable technical requirements, coordinate project implementation, and ensure successful delivery.

RESPONSIBILITIES

Business Analysis:

• Communicate and collaborate with stakeholders and clients to elicit, formalize, and maintain requirements (during project implementation).
• Create user stories with clear acceptance criteria, low-fidelity wireframes, and business process descriptions.
• Validate interface designs and approve features based on BA specifications.
• Analyze, document, and manage requirements throughout the project lifecycle.

Project Management:

• Own project planning and scope management — define milestones, prioritize tasks, and control delivery timelines.
• Coordinate cross-functional teams (developers, designers, QA) to ensure alignment and delivery quality.
• Manage communication with clients throughout the project — set expectations, run demos, gather feedback.
• Participate in pre-sales and project estimation activities with sales and tech leads.
• Track project risks and develop mitigation strategies.
• Keep project documentation and backlog up to date.

REQUIREMENTS:

• 2–3+ years of experience in project management and/or business analysis of IT projects.
• Strong Upper-Intermediate or Advanced English (written and spoken).
• Understanding of business analysis principles and software development methodologies (Scrum / Agile).
• Understanding of the IT industry and the software development lifecycle (SDLC).
• Familiarity with REST API, HTML, and CSS.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple workstreams simultaneously and stay delivery-focused.
• Sense of humor :-)
• Basic knowledge of at least one programming language — a plus.
• Experience with task management tools (e.g., Jira, Confluence, ClickUp) — a plus.
• Active using AI in daily work
   

WHY JOIN US:

We have deep expertise in FinTech trends and bring together a team of specialists with an engineering mindset.
You’ll work on meaningful products in the investment and crowdfunding domain and have room to grow as both a Project Manager and a Business Analyst.

Looking forward to seeing you as part of our team!
 

About Us

WTT Solutions is an IT outsourcing company specializing in web and mobile development for clients across the USA and Europe. We build scalable products, provide development teams, and support our partners with long-term technology expertise.

Responsibilities

• Oversee delivery processes and drive successful project outcomes.
• Coordinate development, QA, PM, and stakeholder teams.
• Plan, manage, and optimize product delivery roadmaps.
• Improve internal processes, productivity, and transparency.
• Maintain and grow strong client relationships.
• Manage risks, reporting, and project milestones.
• Participate in presales, estimate work scope, and support decision-making.

Requirements

• 3+ years of experience as a Delivery Manager / Product Owner / CPO
• Prior experience in IT outsourcing or outstaffing — must.
• Based in Europe, the EU, or Ukraine — must. Candidates based in Asia are not considered.
• Solid understanding of SDLC, Agile frameworks (Scrum/Kanban).
• Experience managing multiple teams and projects (10+ people).
• Advanced English level.
• Strong communication, facilitation, and conflict-resolution skills.

Nice to Have

• Technical background (BA / Engineering / Architecture).
• Experience with presales and client presentations.

• Knowledge of product analytics and roadmap planning.

   

  We Offer

• Competitive compensation with scheduled reviews.
• Remote-first culture with flexible working hours.
• Support from leadership, PMO, recruitment, and tech teams.
• Participation in strategic company growth and decision-making.
• Friendly culture, transparency, and fast approvals.

Company overview:
 

Graphio connects to your existing systems through APIs to analyze events, activities, fields, and metadata. No content across documents or communication is analyzed.

Zero Integration: Works with your existing systems via APIs.

Zero Disruption: No changes to your current team workflows.

Privacy by Design: We analyze only fields, events, activities and metadata and don't analyze sensitive content across files and communication.

Rapid Deployment: Fully operational in under 48 hours.

SOC 2 Type 2, HIPAA compliant, and ISO 27001 (pending).

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, and more (graphio.ai/investors).

Position Overview:
 

We are looking for a Strong SecOps Engineer to own security operations and compliance for Graphio.ai — our compliance programs (SOC 2 Type 2, HIPAA, ISO 27001), the security architecture of a multi-tenant, AI-driven platform, and the audits, penetration tests, and customer security reviews that keep enterprise customers confident in how we handle their data.

This is a hands-on role for someone who treats security and compliance as an engineering discipline — rigorous and evidence-based — rather than a documentation exercise. You will build and run the processes that keep our security posture accurate, defensible, and consistent across every system, contract, and customer conversation.

You will work closely with Engineering on platform and infrastructure security, with Customer Success and Sales on enterprise security reviews, and with Legal on the security and data-handling terms of our contracts.

You will report directly to the CTO.

Key Responsibilities:
 

• Own and continuously operate our compliance programs (SOC 2 Type 2, HIPAA, ISO 27001): design controls correctly, keep evidence current, and make sure they hold up to independent scrutiny across the full period, not only at the point of testing.
• Design and run our penetration testing and vulnerability management program: define scope, prioritize findings by risk, and track remediation through to closure.
• Own the security architecture of a multi-tenant, AI-driven platform: data isolation between tenants and at the inference/model layer, including third-party infrastructure and GPU providers.
• Harden authentication, authorization, and network-layer defenses across our APIs and integrations, and keep that posture current as the product evolves.
• Keep our security and compliance documentation internally consistent — audits, contracts, architecture records, and public-facing claims should tell the same accurate story and stand up to scrutiny from customers and auditors.
• Lead technical engagement with enterprise customers during security reviews and due-diligence processes, acting as the internal authority on what we can credibly claim about our security posture.
• Manage risk from infrastructure and sub-processor vendors, including reviewing their security posture and attestations before we rely on them.
• Partner with Legal on the security and data-handling terms of customer and vendor contracts (including data processing agreements), so operational practice and written commitments stay aligned.

Preferred Qualifications:

• Substantial experience in security engineering, SecOps, or compliance engineering, including real ownership of at least one SOC 2, HIPAA, or ISO 27001 program from the inside.
• Practical experience running or managing a penetration testing and vulnerability management program, including remediation tracking and reporting.
• Solid understanding of multi-tenant SaaS security models and the tradeoffs between shared and dedicated infrastructure.
• Practical knowledge of cloud infrastructure security (Azure preferred; AWS or GCP acceptable), API security (authentication, authorization, rate limiting, WAF), and secrets and token lifecycle management.
• Familiarity with data processing agreements and similar compliance-related contract language, and comfort partnering with Legal on it.
• Experience handling enterprise customer security questionnaires and vendor due-diligence processes.
• A rigorous, evidence-first approach: comfortable being the internal authority on whether a security or compliance claim is actually accurate.

• Excellent written English: able to produce documentation clear and precise enough to satisfy external auditors and enterprise customers.

  
  Nice to have:

• Experience with AI/LLM inference security — isolating tenant context at the model layer, GPU-provider risk.
• Exposure to AI-specific attestation frameworks (e.g., ISO/IEC 42001) or willingness to build toward one.
• Experience building or scaling a compliance program in a startup environment.
• Experience with compliance automation tooling (e.g., Vanta, Drata, Secureframe, or similar).

What we offer:

• Full ownership of the security and compliance function — you build and run the program, not just execute someone else's checklist.
• Direct access to the CTO and engineering leadership, with a clear mandate to shape how security and compliance work at Graphio.ai.
• A product built for compliance-conscious enterprise customers, so this work has direct, visible business impact.
• Direct collaboration with Product, Machine Learning and AI specialists, and Software Engineers in a low-bureaucracy startup environment.
• Clear success metrics tied to audit outcomes, customer trust, and reduced security risk.
• Competitive compensation and room to grow into a company-wide security leadership role as we scale.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Final note:
 

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Because we work with US-based stakeholders, you should be comfortable aligning part of your schedule with US Eastern Time (ET).

English: B2

🚀 We're looking for a Project Manager / Account Manager!

REQUIREMENTS:

• 6+ months of commercial experience as a Project Manager, Account Manager, or in a hybrid PM/AM role.
• Experience managing teams and coordinating multiple projects or clients simultaneously.
• Upper-Intermediate/Advanced English (C1+) with the ability to communicate confidently and negotiate with international clients – MUST.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to prioritize tasks, manage workloads, and ensure timely delivery.
• Solid understanding of SDLC, software development methodologies, and project management fundamentals.
• Strong ownership, responsibility, problem-solving skills, and the ability to stay organized under pressure.

Nice to have:

• Experience working with QA teams or within software testing projects.
• Experience in IT consulting or service-based companies.
• Hands-on experience with CRM systems and project/task management tools.
• Experience identifying upsell opportunities and expanding long-term client partnerships.

RESPONSIBILITIES:

• Manage one core project, coordinating manual and automation QA teams.
• Plan and allocate team resources across projects to ensure efficient delivery.
• Communicate with clients regarding project progress, priorities, and current activities.
• Prioritize and manage project backlogs together with the team.
• Ensure timely delivery and maintain high-quality project outcomes.
• Build and maintain long-term relationships with existing clients.
• Handle client requests and ensure agreed commitments are fulfilled.
• Monitor client satisfaction, collect feedback, and proactively resolve issues.
• Identify opportunities to expand cooperation and support business growth through upsell initiatives.

WHAT WE OFFER:

• Full-time remote position with stability and career growth opportunities.
• Ukrainian holidays off, plus paid vacation and sick leave.
• Compensation for English courses and sports activities.
• Access to an in-house English-speaking club.
• Accounting support and a proactive work environment.
• Engaging corporate events and team-building activities.
• Opportunity to work with international clients from the UK, USA, and EU.
• Friendly, supportive team with the freedom to take ownership and make an impact.

AI-First Project Manager / Operations (German application users/customers)
 

We're a startup that moves fast, runs several projects at once, and uses AI tools everywhere we can. We work with large, established German companies, and we're looking for someone to help keep everything moving internally.
 

What you'd do:

• Turn quick discussions from meetings into clear tickets for developers.
• Check that what developers deliver actually meets the goal.
• Use AI tools (Claude, ChatGPT, Gemini) to work faster: drafting tickets, reviewing work, bulk-editing tasks.
• Keep track of many moving projects at once and switch between them smoothly.
• Pick up the mix of operational tasks that come with an early-stage startup.
   

You're a good fit if you:

• Are highly organized and detail-oriented, but can hold the big picture in your head.
• Love using AI to make your own work faster.
• Learn fast and become the go-to person on new topics quickly.
• Have strong written and reading German (B2 or above) — a lot of the work involves managing German-language data. Our team works in English day to day, so spoken fluency isn't required.
• Can occasionally travel to Berlin to meet the team.

We start with a paid trial project so both sides can check the fit, then move to full time.

Apply here and we will get back to you within 3 business days.

The Defense Procurement Agency (DOT) is a national agency responsible for procuring ammunition, UAVs, military equipment, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine by ensuring reliable support for the Defense Forces while fostering the development of the national defense industry.

Our vision: To become the driving force behind the transformation of Ukraine's defense procurement ecosystem—not only operating the system, but continuously improving it.

We are looking for a Project Manager to manage IT projects from planning and requirements definition through implementation, coordinate cross-functional teams, manage stakeholder expectations, and ensure projects are delivered according to agreed objectives, scope, timelines, and requirements.

Responsibilities

• Develop detailed project plans, including project objectives, scope of work, timelines, and stakeholder expectations.
• Define project milestones and develop detailed schedules with clear deadlines for each stage of the project.
• Assess the resources required to achieve project objectives, including timelines, budget, equipment, and human resources.
• Manage communication with all project stakeholders, including clients, project teams, and management.
• Coordinate the work of cross-functional project teams, assign tasks, and monitor their execution.
• Manage project requirements, user stories, acceptance criteria, and backlog.
• Work with cross-functional teams, including developers, designers, QA engineers, and analysts.
• Manage stakeholder and client expectations and present project results and proposed solutions.
• Prepare and/or validate technical specifications, instructions, and regulations for IT systems.
• Analyze the effectiveness of IT systems and develop recommendations to improve their performance and efficiency.

Requirements

• 2+ years of experience as a Product Owner, Product Manager, or Project Manager in projects with complex business logic.
• Experience working on projects for B2G, B2B, and/or product development.
• Understanding of the full Software Development Life Cycle (SDLC).
• Experience working with Agile / Scrum or hybrid methodologies (Agile + Waterfall).
• Strong skills in requirements gathering and management, including user stories, acceptance criteria, and backlog management.
• Experience working with Jira, ClickUp, Figma, or similar tools.
• Experience working with cross-functional teams, including developers, designers, QA engineers, and analysts.
• Ability to manage stakeholder expectations and present project results and solutions.
• Basic understanding of UX/UI principles.

What We Offer

• Meaningful work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Operations Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients' existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client's support operations, technology stack, and business goals;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.