Jobs Business Analyst (BA)

Hello!

Let's get acquainted. Breezy is a Leader in Trade-In and refurbishment company in central, south-eastern Europe and the Caucasus. We have nearly 200+ employees across 7 countries, and every day we create businesses, products, and projects that we are proud of.

We are part of the international holding ASBIS, one of the leading distributors of Information and Communications Technology products and solutions in EMEA Emerging Markets.

What do we do?

Trade-In is a service that allows customers in our partner stores to trade in their devices for a discount or a certificate to purchase a new device.

We manufacture refurbished smartphones, giving them a second life.

We also have our own retail stores and an online store.

Our partners include the largest electronics chains, telecom operators, IT companies, and authorized Apple partners.

At Breezy, we're building an ecosystem that extends the lifespan of gadgets and makes technology more accessible. We're growing, expanding our markets, and improving our internal processes. To support this growth, we're implementing and developing an ERP system that connects our sales, service, warehouse, and finance functions.

Learn more about us and the team at this link: https://breezy.band/

We're currently seeking an ERP Business Analyst to help translate business needs into clear and effective system solutions. You'll be the link between users and the development team, influencing how the company operates internally and how we grow.

Requirements:

1. 3–5 years of experience as a Business Analyst (ERP experience required).
2. Strong understanding of business processes across Finance, Sales, HR, Inventory, Procurement, and Manufacturing.
3. Excellent skills in requirements gathering, process mapping and documentation.
4. Experience with ERP implementation life cycle (from design to go-live). SAP, Oracle expertise are welcome.
5. Familiar with API integration in multi-platform projects. Worked with Postman or similar.
6. Strong communication, facilitation, and stakeholder management skills.
7. English intermediate technical.
8. User training experience.

Key Responsibilities:

Requirements Gathering & Analysis

1. Engage with business stakeholders to identify needs and translate them into functional specifications.
2. Map current processes and design optimized workflows using internal ERP modules.
3. Document business requirements, use cases, and user stories.

System Design & Customization

1. Collaborate with ERP consultants and developers to design and configure solutions.
2. Validate feasibility of customizations and integrations.
3. Ensure alignment of system functionality with business processes.

Testing & Validation

1. Define acceptance criteria and support QA/testing activities.
2. Assist in UAT (User Acceptance Testing) with business stakeholders.
3. Ensure data consistency and accuracy during migration.

Change Management & Training

1. Support end-users with documentation, manuals, and training sessions.
2. Promote adoption and address resistance by demonstrating business value.
3. Act as a key point of contact between IT and business units.

Continuous Improvement

1. Monitor system performance and gather user feedback post-implementation.
2. Recommend enhancements and new ERP features to improve efficiency.

Key Competencies:

1. Analytical and critical thinking.
2. Strong problem-solving orientation.
3. Ability to translate business needs into technical solutions.
4. Collaborative and cross-functional mindset.
5. Effective communication across technical and non-technical audiences.

We promise that with us you will have the opportunity for:

• Professional realization, experience exchange, and career development.

• Working in a financially strong, fast-growing international company.

• Being part of a like-minded team in a friendly atmosphere. This is a driven, ambitious team that achieves high results.

• Engaging in interesting tasks and implementing your own ideas and solutions.

• Flexible schedule and the possibility of remote work.

• Special prices on company products.

Breezy is a meeting place for professionals aiming for great achievements.

Do you want to tackle ambitious tasks, experiment, and develop the Trade-In service that has a global impact on the world and helps preserve our planet?

Then we look forward receiving your CV! Join us!

Our mission at Geniusee is to help businesses thrive through tech partnership and strengthen the engineering community by sharing knowledge and creating opportunities🌿
We care about Trust, Partnership, Transparency, and Responsibility. We offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback💜 If you want to work from home or work in the offices in Kyiv, Lviv or Warsaw with stable electricity and Wi-Fi , great — apply right now

We’re looking for a Middle Business Analyst to strengthen our BA department and support various upcoming projects across different domains. This role involves both product- and project-based collaboration, providing an opportunity to join initiatives at various stages, from discovery to delivery.

Requirements:
● 2–3 years of experience as a Business Analyst in IT, preferably with exposure to more than one domain.
● Good understanding of the software development lifecycle and BA processes.
● Experience & willingness in participating in elicitation activities, including interviews and workshops (discovery, process discussions), with the ability to prepare and support sessions.
● Ability to support client-facing activities, such as preparing materials, documenting outcomes, and assisting in discussions.
● Ability to analyze business processes and contribute to defining as-is / to-be states under guidance.
● Experience in documenting business and functional requirements in a clear and structured way for different audiences.
● Ability to break down requirements and tasks into smaller, understandable parts.
● Strong skills in stakeholder management, including expectation setting, negotiation, and relationship building.
● Exposure to integration and automation tools (e.g., n8n, Zapier, Make or similar) is a plus.
● Familiarity with AI tools and solutions, including:
identifying relevant use cases,
basic prompt and context engineering,
integrating AI capabilities into workflows.
● Confident in change management processes: identifying, assessing, and handling changing requirements.
● Strong collaboration with cross-functional teams (engineering, QA, design, product).
● Participation in discovery or pre-sales activities as a plus.
● English level: Upper-Intermediate (B2) or higher.

Responsibilities:
● Participate in workshops and discussions related to process optimization, automation, and AI transformation initiatives.
● Assist in defining and documenting simple automation or AI-supported solutions, including use of AI-automation tools.
● Perform business analysis activities throughout the full software development lifecycle.
● Support identification of automation and AI opportunities within business processes during discovery and analysis.
● Identify and clarify business needs, opportunities, and challenges with stakeholders.
● Prepare and maintain clear, structured, and comprehensive documentation.
● Facilitate requirement validation sessions with stakeholders and the delivery team.
● Ensure consistent communication and shared understanding of project scope and requirements.
● Continuously monitor changes and align the solution with business goals.
● Contribute to internal process improvements and support the BA knowledge base within the company.

What will you get:
Career growth & projects:
● Competitive salary based on your skills and experience, and a benefits package.
● Regular performance appraisals to support your career development.
● Professional development support: online courses, certifications, and study compensation (including English courses).
● A modern tech stack across challenging, long-term projects.

Health & well-being:
● Paid vacation (18 working days) and sick leave (15 days).
● VIP medical insurance or sports coverage.

Work environment & flexibility:
Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
● Coworking compensation.
● Necessary equipment to perform your work.

Culture & community:
● A collaborative and open culture where contributions are recognized.
● Regular corporate online & offline activities.
● Geniusee Charity Fund, making a difference beyond tech.

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — LVIV only!

Required skills:

• 2-3 years of proven experience in business analysis in the software development area;
• Fluent in written and spoken English (strong B2 and higher);
• Experience with both web and mobile development; understanding of platform-specific nuances;
• Strong skills in stakeholder management: expectation setting & relationship building;
• Proven experience in requirements management: 
  - business/product/user/functional/non-functional requirements;
  - elicitation, analysis, documentation, prioritization, traceability;
  - verification, and validation, change management.
• Ability to plan, prioritize, and execute tasks within an Agile environment;
• Ability to break down complex scope into manageable components;
• Deep experience in Confluence and Jira/Trello; good knowledge of Microsoft Excel;
• Excellent visualization capabilities; proficiency in using diagramming/visualization tools (FigJam, Draw.io, etc.).

Would be a plus:

• Experience creating product (e.g., user manuals, guides) and operational documentation (e.g., process descriptions).

Responsibilities:

• Define business/product needs & goals;
• Conduct competitor analysis;
• Elicit business/user/system requirements;
• Document/maintain/prioritize requirements;
• Create WBS and support estimation sessions;
• Create and maintain backlog & releases in Jira;
• Conduct refinements;
• Facilitate collaboration between business and development teams;
• Support quality assurance at every stage of project development;
• Capture, validate and evaluate change requests;
• Validate UX design;
• Conduct UAT;
• Contribute to the development of internal processes.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

Description

As the Business Analyst for the Data Platform, you will be the vital link between our business stakeholders and the technical engineering team. You will be responsible for translating high-level business goals into clear, actionable requirements that will shape the development of our new analytics dashboards. Your work will ensure that the final product is not just technically sound, but that it delivers meaningful and impactful insights to the business.

Requirements

Required Skills (Must-Haves)

– Business Process Analysis: Proven experience in analyzing and documenting complex business processes.
– Requirements Engineering: Strong skills in writing clear and concise user stories and requirements documents.
– Data Literacy: Good understanding of database (DB) concepts, schemas, and data relationships.
– SQL: Basic to intermediate SQL skills for data exploration and validation.
– BI Knowledge: Familiarity with Business Intelligence (BI) concepts and experience working on BI or data warehousing projects.

– Hands-on Tableau Experience: Ability to build proof-of-concept reports and perform data exploration directly in Tableau.

Nice-to-Have Skills:

– Agile Certification: Formal certification in an Agile methodology, such as Certified Scrum Product Owner (CSPO).
– Data Governance Familiarity: Understanding of data governance principles.

– Proficiency in GenAI tools usage.

Job responsibilities

– Requirements Gathering: Lead workshops and interviews with business stakeholders to elicit, analyze, and document business requirements
– Translate to Technical Needs: Convert business needs into clear user stories and functional specifications for the data engineers and BI developer.
– Data Mapping & Analysis: Create source-to-target mapping documents and use SQL to explore source data, validate business rules, and ensure the technical team understands the data’s context.
– Dashboard Collaboration: Work closely with the BI Developer to design intuitive and effective Tableau dashboards that directly address the defined business questions.
– Facilitate Communication: Act as the primary communication bridge, ensuring there is a shared understanding between all project members and stakeholders.

– Collaboaration with Architect defining solution architecture and specifications

– Work closely with PM/Scrum master supporting Sprints/PIs plannings

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

System / Business Analyst - Telecom Product Team

We’re looking for a System / Business Analyst to join our Telecom product team - the people behind developing and supporting our internal platforms.

If you enjoy working at the intersection of business and technology, taking ownership from concept to production, and diving deep into new technical topics - this role is for you 🚀

🔍 What You’ll Be Doing

• Lead new integrations - from idea to full production release (as part of the current product roadmap).
• Create technical documentation from scratch: BRDs, SRSs, API specs, and admin guides.
• Keep existing documentation relevant and up to date.
• Collaborate with internal client systems to define integration requirements.
• Build and maintain the product’s event library (event model) and knowledge base

🧠 What We’re Looking For

• 3+ years of experience as a System/Business Analyst in IT projects.
• Strong experience documenting and structuring requirements using use cases, user stories, functional decomposition, and state modeling.
• Proficiency in UML (activity, sequence, state, use case, component diagrams).
• Solid understanding of REST APIs, HTTP, and SMPP.
• Proven ability to write clear, detailed, and practical technical documentation.

💬 Soft Skills That Matter

• Systems thinking and a structured mindset.
• Client-oriented approach when supporting internal systems.
• Excellent communication skills - you can bridge the gap between technical and non-technical stakeholders.
• Ability to multitask effectively across different contexts.

⚙️ Tools We are using

• Requirements management: Confluence, Jira, GIT, CI/CD
• Analysis: SoapUI, Postman, IntelliJ IDEA, SQL Developer

About the project

We’re a small SaaS team providing and improving a QR code platform.
We move fast, keep things simple, and avoid unnecessary ceremonies.
We now need someone who can turn product ideas into clear, buildable requirements and help keep our delivery flow smooth.
 

What you’ll do

• Break down product direction into clear requirements (Confluence page and Jira tickets)
• Prepare Jira tickets with acceptance criteria, error handling and feature related test cases
• Clarify edge cases and dependencies with developers and designer.
• Maintain weekly priorities with the product co-founder.
• Coordinate what’s in progress, what’s blocked, and what’s ready.

• Perform acceptance testing before release.

  
   

What you won’t do

• Manage people
• Motivate the team
• Handle full QA coverage
• Run sprint ceremonies
• Do admin work for the sake of admin work
• Your work is about clarity and smooth flow, not bureaucracy.
   

You’ll do well here if

• You are proactive
• You enjoy turning vague ideas into structured documents and work items
• You can spot inconsistencies quickly.
• You like collaborating directly with developers and designers.
• You want to work in a low-process, high-impact team.
• You appreciate remote autonomy.
   

Tools we use

• Jira, Confluence
• Slack
• Figma
• Google suite
• Qase.io
• Jam.dev
   

Location

Remote (UTC+3 preferred, but flexible)

Other Details

• Tech Team communicates in Ukrainian (and English)
• 100% remote
• Open and transparent communication
• Strong problem-solving skills
• Soft skills
• Required to commit at least 20 hours to the project per week. Possibility for full-time in the future, if validated fit.
• Hourly salary - invoice required at the end of each month.

Hiring Process

1. Application reviewed
2. Test task
3. Meet & greet in English with a Co-Founder (20 minutes + a few technical questions)
4. Hiring decision

---
We are a small team, and while we strive to review every application, we may not be able to respond to all candidates. We appreciate your understanding and thank you for your interest in the role.

Thanks for giving this job post a read and we're looking forward to your application.

About Us

billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

Head of Business / System Analysis

We are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.

You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization

Key Responsibilities

Team Leadership & Development

• Lead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squads
• Define team structure, roles, and clear career progression paths
• Conduct regular 1:1s, performance reviews, and development planning
• Hire, onboard, and retain top BA/SA talent aligned with company growth
• Foster a collaborative, accountable, and knowledge-sharing culture

Analysis Practice & Standards

• Define and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)
• Drive consistency and quality across all analytical outputs—from user stories to solution designs
• Establish a strong documentation culture across a 50+ microservices landscape
• Champion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)

Stakeholder Management

• Act as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarity
• Facilitate discovery sessions, workshops, and design reviews across business, product, and engineering
• Translate ambiguous business goals into structured, testable, and implementable specifications

Cross-Functional Delivery

• Oversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluation
• Partner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize rework
• Review and approve requirements for complex or high-impact initiatives
• Identify risks, gaps, and ambiguities early in the delivery pipeline

Process Improvement & Governance

• Continuously improve how requirements are gathered, documented, and validated
• Establish quality gates and review checkpoints within delivery workflows
• Lead retrospectives within the BA team to improve efficiency and impact
• Track team performance metrics and provide reporting to engineering leadership

The Ideal Candidate:

Experience

• 5+ years in Business Analysis, System Analysis, or a related discipline
• 3+ years in a leadership role managing analysts or cross-functional teams
• Experience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)
• Proven track record managing multiple concurrent initiatives across complex domains

Technical Capability

• Comfortable working with API specifications (REST, OpenAPI/Swagger)
• Proficient in BPMN for process modeling
• Strong understanding of microservices and distributed systems
• Working knowledge of SQL for data validation and analysis
• Ability to engage in technical discussions (data models, integrations, event-driven systems)
• Familiarity with feature flags, rollout strategies, and fallback design

Technology Environment

You will operate within a modern fintech stack, including:

• Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPI
• Data: PostgreSQL, SQL, data modeling
• Frontend/Mobile: React/Angular, Android (Kotlin), iOS
• Architecture: Microservices (~50 services), event-driven systems
• Infrastructure: AWS, Docker, Kubernetes, CI/CD
• Banking & Payments: Mifos, QRPH, PESONet, e-wallet integrations
• Tools: BPMN, ClickUp, Figma, GitLab, documentation platforms

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

About the Team: 

You'll join the Workouts Team — a cross-functional mobile squad owning the full training experience: workout program recommendations, personalization, training settings, and flows from web funnels into the app.

The team ships features for a high-scale international B2C audience on iOS and Android with a dedicated backend engineering team supporting a set of core services (recommendation engines, content delivery, localization, and more). This means your work as a BA spans complex system design, multi-service dependencies, and high-scale data flows, not just UI features.

You'll work as an equal partner with the Product Owner — co-owning the backlog, shaping discovery, and driving clarity across Engineering, Design, QA, Analytics, and Legal to deliver high-quality, user-centered solutions.
 

Your impact:
 

• Partner with the Product Owner to shape and prioritize the product backlog, translating business goals and user needs into clear, actionable requirements.
• Own end-to-end requirements for iOS, Android, and backend teams — from discovery through delivery.
• Write structured User Stories, Acceptance Criteria, and feature specs that development teams can act on without ambiguity.
• Lead and facilitate refinement sessions, ensure the team has the context and clarity to estimate and deliver with confidence.
• Proactively identify gaps, edge cases, and cross-team dependencies before they become blockers.
• Contribute to BA stream standards, documentation practices, and tooling — you'll have real influence here. 
   

About you: 
 

• 3+ years of experience as a Business Analyst.
• Strong understanding of the full software development lifecycle, including backend systems and API-level thinking.
• Solid command of Agile methodologies in a real product environment.
• Confident with A/B testing principles — you understand how experiments are designed, tracked, and interpreted.
• Product mindset - ability to think in terms of business value, user needs, and measurable outcomes.
• Proven ability to prioritize tasks and manage time effectively.
• Strong facilitation and communication skills — you can drive alignment across engineering, design, and business stakeholders without losing people along the way.
• Proficiency in Jira and Confluence; comfortable with UML/BPMN or similar modeling approaches.
• English level — Upper Intermediate (working language for documentation).
• Experience with В2С product with a large number of users or mobile apps is a plus.
   

Would be a plus:
 

• Experience in healthtech, wellness, or fitness products.
• Familiarity with subscription-based B2C business models.
• Familiarity with UX/UI design principles and Figma.
• Experience working with web-to-app conversion funnels.
   

Why This Role:
 

• High ownership — you're a co-author of the product, not just a requirements transcriber.
• Real scale — your work affects millions of active users across global markets.
• Your voice matters in shaping how the BA practice is built in company.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

N-iX is seeking an experienced and highly skilled Senior Business Analyst to join our team in a leading pharmaceutical company. This role will focus on supporting data-driven initiatives and products that enhance our decision-making, operations, and data analytics. The ideal candidate should have a strong analytical background, experience in managing and interpreting large datasets, and the ability to translate business needs into actionable insights and requirements for data products. This is an opportunity to work in a Fortune 500 company, contribute to life-changing data projects, and collaborate with a team of experts in a fast-paced, data-driven environment. You will be an integral part of a mission that aims to enhance healthcare outcomes through innovation and advanced analytics.

Responsibilities:

• Collaborate closely with cross-functional teams, including data scientists, product managers, and data engineers, to understand business objectives and identify data and AI opportunities.
• Conduct thorough requirements analysis for AI-centric projects, including gathering, documenting, and validating requirements to support product design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, and data/AI workflows.
• Participate in data governance, quality, and compliance initiatives, ensuring the accuracy, integrity, and ethical use of data in AI models and analytics.
• Work with stakeholders to understand business goals and translate them into actionable requirements.
• Act as a liaison between business users and technical teams, ensuring clear communication and alignment.
• Actively participate in testing and validating deliverables— AI models and product features—ensuring outputs meet business requirements, are user-friendly, and align with compliance standards before launch.

Requirements:

• 5-7 years of experience as a Business Analyst, with mandatory exposure to AI-focused projects.
• Hands-on experience defining business requirements for AI or machine learning initiatives (e.g., predictive analytics, NLP solutions, intelligent automation etc.).
• Proven ability to support and execute testing of deliverables (e.g., user acceptance testing, functional validation), ensuring high-quality outcomes.
• Experience with data governance, data quality, and data privacy compliance within regulated industries is a plus.
• Excellent communication skills with the ability to translate complex technical details, including AI concepts, into business language for stakeholders.
• Highly organized and detail-oriented, with strong problem-solving skills.
• Strong analytical skills.
• Familiarity with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
• Basic understanding of SQL or data querying, though not required to perform data engineering tasks.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:
This role exists to build and scale seamless payment integrations that directly impact transaction success, user experience, and revenue. You’ll help us expand and stabilise our PSP ecosystem by owning how integrations are designed, analysed, and delivered end-to-end.

What you’ll drive:

Strategy & outcomes
— Improve payment success rates, stability, and performance across integrations.
— Identify opportunities to optimise routing, reduce failures, and improve UX.
— Contribute to the payments roadmap with a strong focus on integrations.
— Define and track integration KPIs (success rate, latency, error rates).

Discovery & decisions
— Analyse PSP APIs, documentation, and integration requirements.
— Break down payment flows into clear, structured logic and edge cases.
— Translate business needs into precise integration specifications.
— Validate solutions with stakeholders before development starts.

Delivery & execution
— Own payment integration from requirements (user stories, acceptance criteria, flow descriptions) to launch.
— Structure backlog items related to payment integrations and improvements.
— Work closely with engineers to ship, test, and iterate integrations.
— Ensure integrations are scalable, resilient, and well-documented.

Stakeholder & cross-team alignment
— Act as the key link between PSP partners, business teams, and engineering.
— Align on integration scope, timelines, and technical constraints.
— Communicate risks, limitations, and trade-offs early.
— Unblock teams by bringing clarity to complex integration topics.

Processes, data & documentation
— Map end-to-end payment flows, including edge cases and failure scenarios.
— Analyse and document data mapping between systems and PSPs.
— Visualise integration logic using BPMN, UML, or similar tools.
— Maintain clear documentation for integration flows, APIs, and system behaviour.

What makes you a GR8 fit:
Must-have
— 3+ years of experience as a Business Analyst or Systems Analyst.
— Hands-on experience with payment integrations / PSPs.
— Experience working with payment flows (deposits, withdrawals, routing, retries).
— Strong understanding of APIs, integration patterns, and data mapping.
— Experience working in high-load or transaction-based systems.
— Solid knowledge of SDLC and Agile delivery.
— Ability to structure complex integration logic into clear requirements.
— Strong communication skills and ability to work across technical and business teams.

Nice-to-have
— Understanding of payment metrics and optimisation (success rate, conversion, failures).
— Experience with process modelling (BPMN, UML, sequence diagrams).
— Familiarity with tools like Jira, Confluence, Miro, Lucidchart, Figma.
— Understanding of compliance or regional specifics in payments.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.

Your future responsibilities:

• Lead the System Analysts team for the MyRaif mobile banking application
• Continuously analyze stakeholder needs and organizational changes to improve the current BA approach
• Participate in feature discovery process and consult Product Owner and stakeholders on technical system abilities
• Validate solution architecture to ensure alignment with business requirements and objectives
• Design APIs to support seamless integration and functionality within the mobile banking ecosystem
• Design database structures and data models to ensure efficient, secure data management
• Use UML and BPMN to model business processes and system workflows
• Mentor and guide junior analysts, promoting skill development and knowledge sharing
• Conduct impact analysis and recommend effective solutions for system improvements
• Monitor and manage risks and changes affecting system design and delivery
• Ensure compliance with banking regulations and security standards in system design

Your skills and experience:

• 5+ years of experience as a System Analyst
• Experience with Agile methodologies (Scrum, Kanban)
• Strong understanding of microservices architecture, API design, and data modeling
• Proficient in UML and BPMN
• Proven experience designing and continuously improving BA approaches, including requirements lifecycle management, documentation standards, and change, risk, and stakeholder management processes
• Strong leadership skills with experience mentoring junior colleagues
• Excellent communication and collaboration skills; adept at working effectively within cross-functional teams
• Strong decision-making skills with the ability to analyze complex situations and provide effective solutions

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки:

• Керувати командою системних аналітиків для мобільного банківського застосунку MyRaif
• Постійно аналізувати потреби зацікавлених сторін та організаційні зміни для покращення поточного підходу до бізнес-аналітики
• Участь у процесі виявлення функцій та консультування Власника Продукту та зацікавлених сторін щодо технічних можливостей системи
• Перевіряти архітектуру рішення для забезпечення відповідності бізнес-вимогам та цілям
• Проектувати API для підтримки безперебійної інтеграції та функціональності в екосистемі мобільного банкінгу
• Проектувати структури баз даних та моделі даних для забезпечення ефективного та безпечного управління даними
• Використовувати UML та BPMN для моделювання бізнес-процесів та робочих процесів системи
• Наставляти та керувати молодшими аналітиками, сприяючи розвитку навичок та обміну знаннями
• Проводити аналіз впливу та рекомендувати ефективні рішення для покращення системи
• Моніторинг та управління ризиками та змінами, що впливають на проектування та реалізацію системи
• Забезпечувати дотримання банківських правил та стандартів безпеки під час проектування системи

Твій досвід та навички:

• 5+ років досвіду роботи системним аналітиком
• Досвід роботи з Agile-методологіями (Scrum, Kanban)
• Глибоке розуміння архітектури мікросервісів, проектування API та моделювання даних
• Володіння UML та BPMN
• Підтверджений досвід розробки та постійного вдосконалення бізнес-підходів, включаючи управління життєвим циклом вимог, стандарти документації та процеси управління змінами, ризиками та зацікавленими сторонами
• Сильні лідерські якості з досвідом наставництва молодших колег
• Відмінні комунікаційні навички та навички співпраці; вміння ефективно працювати в міжфункціональних командах
• Сильні навички прийняття рішень зі здатністю аналізувати складні ситуації та пропонувати ефективні рішення

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: ми гарантуємо стабільний дохід та щорічні бонуси за ваш особистий внесок. Крім того, у нас є реферальна програма з винагородами за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile, корпоративна бібліотека.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

WHAT WE DO AT TOOLSENSE

ToolSense was founded in June 2017 by Alexander Manafi, Benjamin Petterle, and Rostyslav Yavorskyi with the vision to support maintenance, repair, and operation teams by digitizing asset processes, enabling automation & empowering smarter decisions.

Through unifying assets, people & processes in ToolSense, the lives of frontline workers become easier & asset-intensive industries become more efficient.

ToolSense has already won numerous international customers from the facility services & construction industry and renowned industry awards, such as the “Interclean Innovation Award” or the “Construction Equipment Forum Startup Award”. Furthermore, ToolSense recently raised an €8m Series A investment round led by PwC IIoT to double down on its strategy of digitising asset-intensive industries.

YOUR PROFILE

- 3+ years of experience in working as Business Analyst in software development for one of the big 10 outsourcing companies in Ukraine, preferably with exposure to international projects

- Bachelor or masters degree in Business Administration, Computer Science, Information Systems, or a related field.

- Familiarity with the IT and software development sector, particularly in the context of product development and implementation.

- Expertise in eliciting, analyzing, specifying, and validating business, user, and system requirements.

- Being hands on Experienced in working with stakeholders at all levels of the organization to gather requirements and deliver solutions that meet business needs.

- Ability to negotiate and build consensus among stakeholders.

- Familiarity with software development life cycles (SDLC) and the ability to work closely with development teams.

- Ability to adapt to changing business needs and technology landscapes.

- Keen interest in continuous learning and professional development in the field of business analysis and requirements engineering.

- Excellent English and great communication skills

WE OFFER

- Lots of freedom to implement your ideas

- A dynamic and innovative working environment with flat hierarchies

- Participation: Contribute your know-how and change the future of the manufacturing industry with us

- Very transparent, honest, and customer-centric culture

- A highly motivated, experienced, and cooperative team that will always support you

- Always keep moving forward: we offer you lots of internal and external training to improve

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects, and IT managers. We are united by the mission to provide our clients with software products and services that perform, look, and work as designed.

We believe that our people and culture sustain Syndicode’s success. Our team is unified by shared principles like Accountability, Involvement, Excellence, Visibility, Integrity, Innovation, Win-Win, and Flexibility. Syndicoders are professionals who pursue self-improvement through continual learning, are eager to introduce improvements to work processes, and can analyze various sources to make sound and timely decisions.

If it sounds like you, apply for our vacancies and become a new Syndicoder!

About the role

As a Business Analyst, you will play an important role in aligning clients' business needs with our technology solutions. Your role involves analyzing data, understanding client requirements, and translating them into effective project specifications. Working collaboratively with diverse teams, you'll be pivotal in optimizing processes, fostering clear communication, and ensuring the successful delivery of outsourcing solutions.
 

What you’ll be doing

• Creating comprehensive and robust documentation and requirements that align with the Software Development Life Cycle (SDLC) phases and meet the customers' specific needs
• Conducting workshops and meetings to gather requirements, prioritize features, and resolve conflicts, fostering effective stakeholder collaboration
• Identifying the business needs and expectations of the customer and translating them into business change drivers and effective technical solutions
• Utilizing business analysis methods and techniques to establish and document functional, non-functional, and transition requirements with end-to-end traceability throughout the project life cycle
• Identifying potential risks and developing a strategy to mitigate them
• Reviewing, documenting, implementing, and maintaining business processes for both the internal team and customers
• Auditing project processes to improve results and customer satisfaction
• Contributing to sprint planning sessions by providing insights into the feasibility and effort required to implement features
• Facilitating clear, ongoing communication with all parties involved in a project to ensure a shared understanding is maintained

What you’ll need

• 4+ years of working experience as a Business Analyst
• Experience working on mobile-first or mobile product environments
• Proficiency in English (advanced level)
• Strong requirements elicitation skills using BA elicitation techniques (interview, document analysis, prototyping, observation, requirements workshops, brainstorming, etc.)
• Understanding of requirements' classification (business, stakeholder, solution) and ability to communicate them to stakeholders
• Ability to define design options and recommend the solution
• Experience in process analysis and modeling (as…is and to..be states) using graphical notations
• Strong knowledge of requirements management and project tracking tools (Jira, visualization tools)
• Understanding of SDLC
• Familiarity with Market Analysis and User Personas creation

Nice to have

• Business analysis certifications
• Be able to understand complex data structures and identify necessary changes
• Understanding of API integration principles

What you’ll get at Syndicode

• 15 days of vacation, 11 holidays, and 20 sick leave days per year
• Fully remote position
• Educational support and professional growth opportunities
• Continuous feedback and transparent communication
• Opportunity to influence processes and product decisions
• Self-management and flexible working approach
• Dynamic, fast-growing environment