Jobs Business Analyst (BA)

System / Business Analyst - Telecom Product Team

We’re looking for a System / Business Analyst to join our Telecom product team - the people behind developing and supporting our internal platforms.

If you enjoy working at the intersection of business and technology, taking ownership from concept to production, and diving deep into new technical topics - this role is for you 🚀

🔍 What You’ll Be Doing

• Lead new integrations - from idea to full production release (as part of the current product roadmap).
• Create technical documentation from scratch: BRDs, SRSs, API specs, and admin guides.
• Keep existing documentation relevant and up to date.
• Collaborate with internal client systems to define integration requirements.
• Build and maintain the product’s event library (event model) and knowledge base

🧠 What We’re Looking For

• 3+ years of experience as a System/Business Analyst in IT projects.
• Strong experience documenting and structuring requirements using use cases, user stories, functional decomposition, and state modeling.
• Proficiency in UML (activity, sequence, state, use case, component diagrams).
• Solid understanding of REST APIs, HTTP, and SMPP.
• Proven ability to write clear, detailed, and practical technical documentation.

💬 Soft Skills That Matter

• Systems thinking and a structured mindset.
• Client-oriented approach when supporting internal systems.
• Excellent communication skills - you can bridge the gap between technical and non-technical stakeholders.
• Ability to multitask effectively across different contexts.

⚙️ Tools We are using

• Requirements management: Confluence, Jira, GIT, CI/CD
• Analysis: SoapUI, Postman, IntelliJ IDEA, SQL Developer

Help industries go greener while shaping the future of sustainable technology!

We’re looking for a Business Analyst to join a global initiative that improves data accuracy, boosts efficiency, and ensures compliance with international environmental standards.

As a Business Analyst, you will play a crucial role in bridging the gap between technical teams and project stakeholders to ensure that system enhancements meet both technical specifications and business requirements.

You will also be responsible for gathering requirements, defining project deliverables, and documenting processes. If you’re ready to use your expertise to deliver meaningful change on a global scale, this is your chance!

Customer

Our client is working on upgrading their environmental data management system, which is essential for providing transparent and reliable impact assessments across various product lines.
Aligning the system with current best practices reinforces the client’s commitment to sustainability and regulatory compliance.

Project
This initiative is a pivotal step in helping industries to make informed decisions that prioritize environmental responsibility. The project focuses on integrating the latest industry standards and guidelines to ensure compliance with international environmental regulations. The enhancements aim to refine data accuracy and elevate system efficiency.

Requirements

• At least 4 years of commercial experience as a Business Analyst
• Proven experience in eliciting requirements
• Meticulous approach to creating documentation
• Fair knowledge and understanding of technology concepts
• Ability to document test scenarios and acceptance criteria
• Understanding of basic mathematics and coding, as well as knowledge of Front-end, Back-end, and databases to communicate with the development team

• Advanced level of English

   

Personal Profile

• Excellent written and verbal communication skills, including presentation skills
• Analytical skills and attention to detail

• Ability to adapt quickly

   

   

Responsibilities

• Act as a liaison between business stakeholders and the technical team
• Understand business needs, and elicit, validate, prioritize, and manage requirements, and ensure that the delivered solution aligns with those requirements
• Translate business needs into clear, detailed, and unambiguous requirements
• Document, analyze, and visualize business processes, workflows, and systems
• Document requirements with sound acceptance criteria

N-iX is looking fro Senior Business Analyst for one of our clients.
Our US-based customer focuses on innovative online education and simulation platforms, primarily in healthcare and allied health.

We are seeking a Senior Business Analyst to join our core Data Team. This position is critical to the successful delivery of complex data projects. You will work closely with Product Owners, Project Managers, Data Engineers, and Data Analysts to flesh out project requirements, drive comprehensive documentation and testing, and support both project and change management processes.

Key Responsibilities:

• Collaborate with stakeholders to elicit, analyze, and refine complex data and business requirements
• Translate requirements into detailed documentation, including functional specs, user stories, and data/process flows
• Develop and maintain test cases, assist with UAT, and ensure traceability from requirements through delivery
• Support project and change management activities, identifying dependencies and managing change requests
• Facilitate workshops, requirements sessions, and walkthrough meetings with cross-functional teams
• Proactively address project risks, issues, and blockers related to requirements or delivery
• Create and maintain clear data dictionaries, process and data mapping, and documentation shared with the Data Team
• Coach and mentor junior analysts; foster knowledge-sharing within the team
• Contribute to the ongoing standardization of documentation and requirements management best practices

Requirements:

• Proven 5+ years’ experience as a Business Analyst, with at least 2 years in data-centric or analytics projects
• Immediate availability or short notice period (able to start ASAP)
• Demonstrated expertise in requirements engineering, documentation, and test case development
• Experience with business process and data modeling (BPMN, UML, or similar)
• Excellent writing and communication skills in English
• Strong experience supporting project and change management activities
• Familiarity with Jira, Confluence, and relevant BA and process modeling tools
• Experience working as part of a cross-functional data team (collaborating with Data Engineers, Analysts, PMs, Product Owners)
• Analytical mindset, strong attention to detail, and a data-driven approach
• Ability to deliver reliably in a fast-paced, agile environment

Nice to Have:

• Hands-on experience writing SQL queries (for data validation or reporting)
• Practical experience with Tableau (creating reports, supporting analytics delivery)
• Experience in cloud data environments (AWS, GCP, Azure) is a plus
• Previous experience in consultancy, finance, or the Customer's industry verticals
• Relevant certifications (e.g., CBAP, PMI-PBA)
• Experience supporting digital transformation, data governance, or MDM initiatives

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. 

We’re proud to be elite partners with TikTok (Top 1 globally), Meta, and Google.

With a team of 300+ professionals across the U.S., Czech Republic, Poland, Ukraine, and more, we are building a fast-moving, data-first performance culture.

Right now, we’re looking for a Business Analyst (Power BI) to join our Business Operations team to help build, scale, and maintain management analytics that directly impact business decisions.

Key Responsibilities:

• Power BI Ownership: Develop and maintain dashboards, manage user access, configure refresh schedules, gateways, and implement data privacy and performance optimization.
• SQL & Python Automation: Write and optimize SQL scripts, automate reporting and data workflows using Python, Power Query, and build API-based scripts.
• Data Streaming & Real-Time Systems: Create systems for automated streaming and real-time data processing.
• Business Analysis & Collaboration: Analyze business processes, test hypotheses, prepare ad-hoc reports, and collaborate with cross-functional teams to evolve reporting.
• User Support & Documentation: Provide Power BI support, improve existing reports based on user feedback, and maintain proper documentation.

Requirements:

• 2+ years of experience as a Business Analyst / BI Analyst / Data Analyst
• Strong experience with Power BI (DAX, data modeling, tenant administration)
• Solid SQL skills (DDL/DML, query optimization)
• Hands-on experience with ETL/ELT processes
• Experience working with large datasets and business metrics to drive business decisions
• Proactive, initiative-driven, deep-dive approach to data analysis and problem solving
• Comfortable working from an office (if based in Prague)
• English level B1 or higher

Nice to have:

• Python
• Experience with API integrations
• Knowledge of marketing analytics

What We Offer:

• Hybrid job in Prague or full remote 
• Competitive compensation 
• Flexible working hours: we start our operation day between 9:00 and 11:00 CET
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication

Our Recruitment Process: 

1. CV check  
2. Recruiter Interview
3. Bar-raising soft skills check
4. Test task
5. Tech Interview
6. Final Interview with Head of Business Ops & Training

SBC is an inclusive employer that celebrates diversity. We welcome all qualified applicants.

To learn more about how we handle your personal data during the recruitment process, please read our Privacy Notice.

Requirements:

• 2+ years of experience in business analysis

• Strong understanding of software development lifecycle and Agile methodology

• Critical and analytical mindset, with a keen eye for detail

• 1+ year of experience with Jira or similar project management tools. Experience with Azure DevOps would be a significant plus

• Excellent communication skills, with an upper-intermediate level of English (written primarily)

• Self-discipline and the ability to work independently

• Ability to be a team player and effectively collaborate with diverse teams and colleagues.

What we offer:

• Non-trivial tasks and continuous improvement of workflow

• Regular feedback and professional growth prospects

• Collaborative and friendly team environment

• We work remotely now. But if you want you can work from the office (Kyiv)

• 20 working days of paid vacation

• We know how to work, but also we know how to enjoy life, that’s why we have a lot of corporate parties and team-building activities.

Main Responsibilities:

• Gathering and organizing requirements

• Writing and maintaining product documentation

• Preparing user stories and their accompanying acceptance criteria

• Regularly clarifying requirements with the development team (both verbally and in writing)

• Developing and implementing risk mitigation strategies

• Conducting acceptance testing

• Collaborating with cross-functional teams to ensure that software solutions meet business requirements.

Please note: we are only considering candidates with experience in MedTech / Healthcare domain.  

Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the US, and Europe.

Responsibilities:

• Creation of the technical design and technical specifications for business solutions
• Business decisions analysis
• Change management support
• Development support
• Testing activities

Background:

• 3+ years of experience system analysis, product ownership 

Required skills:

• Clear understanding of principles and specifics of software development methodologies Strong understanding of Agile/Scrum
• Knowledge of data modeling and data flows modeling, data mapping
• Knowledge of basic principles of SQL & relational databases, NoSQL databases
• Extensive knowledge of business analysis activities and techniques (UML, BPMN)
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Good experience in working with REST APIs, JSON, XML, Postman
• Systems thinking and functional decomposition skills
• Excellent knowledge of bug life cycle
• Experience in Test Design, Test Case creation and maintenance
• Experience in testing complex software applications

Big advantage:

• Experience with healthcare systems and healthcare standards like HL7 FHIR, HL7 v3, SNOMED

Nice to haves:

• Understanding of programming languages
• Experience of using version control systems (e.g. GIT)
• Experience of using test automation or BDD (Cucumber, Behave)

We offer:

• Competitive compensation
• Full equipment for remote work
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro)
• Corporate English classes via Zoom (fully covered by the company)
• Paid time off, vacation, and 100% paid sick days
• Additional New Year holidays
• Opportunities to impact the direction of projects and product growth
• Interesting and large-scale projects
• Dynamic, professional team
• Supportive and responsive management

About Edenlab

Edenlab is a custom software development company with deep expertise in fintech and healthcare. We work on large-scale, meaningful projects for international clients — from MedTech platforms and e-Government services to core fintech solutions.

We cover the full product development lifecycle: from business and system analysis to architecture, development, testing, and post-release support.

Our team is our greatest value. We’re a group of smart and driven people who care about building products that make a real impact. We combine startup agility with enterprise-level quality.

We value ownership, transparency, and curiosity — and we’re looking for people who share the same mindset.

If this role sounds like a good fit for you, we’d love to hear from you! Please send your CV along with your salary expectations!

edenlab.com.ua

As a Senior Business Analyst, your core mission is to analyze complex business needs and translate them into clear, structured, and high-quality requirements that drive successful product and system delivery.
 

What you will do:

• Work with complex and large-scale business and system requirements;
• Elicit, analyze, document, and manage functional and non-functional requirements;
• Collaborate closely with stakeholders to gather, validate, and approve requirements;
• Break down complex business problems into structured solutions and detailed specifications;
• Prepare clear documentation, including process flows, user stories, use cases, and system interactions;
• Work closely with developers, QA, and product teams to ensure solutions meet business and quality expectations;
• Participate in system integration design (APIs, file exchange);
• Support estimation, backlog refinement, and delivery processes;
• Contribute to improving business analysis standards and best practices within the team.
   

Requirements:

• 5+ years of experience as a Business Analyst;
• Upper-intermediate English level (B2 or higher), both written and spoken;
• Strong skills in eliciting, documenting, and managing business and system requirements;
• Ability to break down complex tasks into clear, structured, and manageable parts and describe algorithms for developers;
• Experience with system integrations (APIs, file exchange);
• Confident use of tools such as Jira, Confluence, Figma (or similar), Postman, browser Developer Tools;
• Good understanding of data formats (JSON, XML, CSV);
• Basic knowledge of SQL;
• Ability to model processes and data using UML or similar notations.
   

Soft skills:

• Strong analytical and critical thinking skills;
• Clear and effective communication with technical and non-technical stakeholders;
• High level of responsibility and autonomy;
• Proactive approach and ownership mindset;
• Ability to work independently in a fast-paced environment.

We are the creators of a new fintech era!

Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.

We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as Business Analyst!

Requirements:

Education & Experience
— Master’s degree in Business Administration, Economics, Computer Science, Engineering or related fields
— At least 3 years of experience as a Business Analyst (e.g. fintech, insurance, web3, crypto)
— Proven track record in delivering end-to-end IT projects in Agile environments

— Understanding of financial market fundamentals:

• Trading instruments (spot, futures, options)Order types (market, limit, and their variations)
• Trade lifecycle

• Structure of trading data (trades, tickers, order book)
  
  Hard Skills:
  — Strong expertise in requirements gathering, analysis, and documentation
  — Mastery of requirements elicitation, analysis, and validation techniques.
  — Proficiency with tools such as Jira, Confluence, and diagramming software
  — Knowledge of software development lifecycle (SDLC) and Agile frameworks (Scrum/Kanban).
  — Ability to create process models, workflows, wireframes, and use case diagrams.
  — Familiarity with APIs, integrations, and databases (SQL basics).
   

  Soft Skills:
  — Strong analytical, critical thinking, and problem-solving skills applied to business challenges.
  — Excellent communication and stakeholder management skills.
  — High attention to detail, with the ability to manage multiple priorities.
  — Team-oriented mindset with the ability to motivate and guide colleagues.
  — Comfortable working in fast-paced, dynamic environments.
  — Clear and persuasive communicator in both business and technical contexts.

Nice to have: 

• Knowledge of crypto specifics (CEX/DEX, spot, futures)
• Experience working with APIs and writing integration requirements
• Experience in writing technical documentation for high-load systems

Responsibilities:

— Act as a liaison between business stakeholders and IT team, ensuring clear understanding of requirements and priorities
— Gather, analyze, and document business and technical requirements (BRD, SRS, use cases, acceptance criteria)
— Translate complex business needs into functional and non-functional specifications
— Facilitate workshops, interviews, and discovery sessions with stakeholders
— Model and optimize business processes (BPMN, UML, flowcharts)
— Collaborate closely with product owners, developers, and QA to ensure requirements are correctly implemented
— Support backlog management, sprint planning, and prioritization
— Identify risks, gaps, and dependencies, proposing mitigation strategies
— Contribute to continuous improvement of analysis practices and methodologies

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.
— Health insurance.

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

About Fintech Farm

We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.

Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.

One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.

We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.

We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.
 

Why Fintech Farm is a great place to be

Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.

Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.

People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

What you will do

• Analyze anti-fraud and payment performance metrics, including Approval Rate for card transactions, decline statistics, and their impact on business processes
• Identify, analyze, and investigate root causes of transaction declines during the authorization stage
• Work with large-scale datasets (Big Data) to detect trends, anomalies, and fraud-related patterns
• Apply statistical analysis techniques and build clear, actionable data visualizations for stakeholders
• Collaborate closely with product, engineering, risk, and operations teams to improve payment and anti-fraud flows
• Analyze and optimize payment processing flows, including authorization, network processing, clearing, and transaction confirmation

What we are looking for

• 2–3+ years of experience in a similar Business Analyst role, preferably in financial services, banking, payments, or transaction analysis
• Hands-on experience working with large volumes of data (Big Data)
• Strong understanding of Approval Rate, transaction decline reasons, and their business impact
• Solid knowledge of statistical analysis methods and data visualization techniques
• Good understanding of payment processing principles and flows
• Experience working with payment systems and protocols such as 3D Secure, EMV, PCI-DSS
• Strong analytical mindset, attention to detail, and a results-oriented approach

What we are offering

• Competitive salary, negotiable depending on the candidate’s level
• Share options
• A fast-growing start-up environment — with more benefits on the way

About the Role:

We’re building a cutting-edge national digital platform that will power state exam management at scale. This is a high-impact, high-visibility project backed by government institutions. The scope is expected to expand over time, requiring ongoing analytical support, close collaboration with stakeholders, and active participation in shaping future functionality.

About the team:
You’ll join a cross-functional squad including an architect, PM, backend and frontend devs, DevOps, and QA engineers.

Required Qualifications

• Senior-level experience as a Business Analyst.
• Proven experience working on complex and/or government IT projects.
• Strong skills in requirements management and documentation.
• Ability to work effectively under tight deadlines and frequent changes.

• Excellent analytical, communication, and stakeholder management skills.

   

Desired Qualifications

• Experience in governmental or regulatory projects.
• Experience working with system integrations and external dependencies.

Responsibilities

• Collect, analyze, and formalize business and functional requirements.
• Work with evolving and changing requirements in a dynamic environment.
• Prepare, maintain, and support SRS and technical specifications throughout the project lifecycle.
• Participate in requirements clarification sessions with the Client and key stakeholders.
• Collaborate closely with Project Managers, Architects, Development, and QA teams.
• Support and maintain the change management process, ensuring traceability and alignment with business goals.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
•  

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Description

The client is one of the largest global independent private equity fund administrators, administering over $300 billion of private capital on behalf of its clients with offices in New York, San Francisco, Boston, Stamford, Dallas, and Luxembourg. They offer private fund sponsors a best-in-class combination of people, process, and technology, enabling fund sponsors to most effectively manage their operational infrastructure, financial reporting, and investor communications.
The client represents the most experienced and longest-tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co-investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.
The project aims to provide well-prepared and formatted analytic data for the customer.

Requirements

0-1 year of Business Analyst experience.
Good analytical skills.
Good relationship-building, facilitation, communication, and presentation skills.
Basic knowledge of Business Analysis foundation theory.
Basic understanding of software development lifecycle e.g., planning and analysis, designing the product architecture, developing and coding, testing, etc.
Proactivity and willingness to learn.
Strong prioritization and time management skills
At least upper-intermediate level of English.

Job responsibilities

Gathering, analyzing, and prioritizing business and system requirements
Communicating with stakeholders to clarify needs and align expectations
Applying requirements elicitation and analysis techniques, including UML modeling, use case analysis, Gherkin language, BPMN, and stakeholder interviews
Developing and maintaining documentation, including System Requirements Specification (SRS) templates, diagrams, and calculation templates in Excel
Writing and refining Jira user stories; supporting the development team during sprints
Performing basic manual calculations and data analysis in Excel
Organizing and facilitating Agile ceremonies: daily stand-ups, sprint planning, and retrospectives

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)