Jobs Business Analyst (BA)

ERP Support Consultant

Help businesses get the most from their ERP software.

We're looking for a motivated and tech-savvy ERP Support Consultant to join our team. We specialise in implementing and supporting business management and accounting software, helping organisations improve efficiency and grow through technology.

What You'll Do

• Support clients with ERP system issues and queries
• Configure and maintain business software solutions
• Provide guidance and user training
• Design and modify reports
• Manage change requests and system improvements

• Work closely with our development team to deliver customer solutions

   

What We're Looking For

✅ Good written and spoken English
✅ Strong problem-solving skills and a willingness to learn
✅ Good Microsoft Excel skills
✅ Ability to work independently and manage priorities effectively

Bonus Skills

• Finance, Accounting or Bookkeeping knowledge
• ERP or Accounting software experience
• SQL knowledge
• Data import/export and data management experience
• Crystal Reports or other reporting tools

The Right Person

You'll be someone who is:

• Ambitious, self-motivated and eager to develop new skills
• Detail-oriented and committed to delivering high-quality work
• Professional, reliable and proactive in communication
• Comfortable working to deadlines and managing multiple priorities
• A natural problem solver who enjoys helping customers

Why Join Us?

• Work with a variety of businesses and industries
• Gain hands-on experience with ERP, reporting, databases and business processes
• Learn from experienced consultants and developers
• Grow your career in a dynamic and supportive environment

If you're passionate about technology, business systems and helping customers succeed, we'd love to hear from you.

Your future responsibilities:

• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Identify and document key business processes/workflows
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience in the financial/banking industry, preferably in Product management
• Experience of working as Business Analysis, System Analysis in Agile environment (Scrum framework)
• Requirements modeling and elicitation (backlog management, clarification to the team)
• Excellent analytical skills, ability to design/describe data flow/sequence diagrams and business processes
• Facilitating Product Backlog Refinements, presenting logic, business rules to the team, Dependency mapping
• Requirements clarification to the team
• Maintaining the dependency map and the traceability matrix.
• Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration
• Strong problem solving skills, attention to details and result-oriented mindset
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program for attracting new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents at the birth of children.
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment.
• Wellbeing program: all employees have access to health insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office.
• Training and development: access to over 130 online educational resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons.
• Cool team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs.
• Career opportunities: we encourage advancement within the bank between functions.
• Support program for defenders: we keep jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams about veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. One of the largest taxpayers in Ukraine, 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки: 

• Співпрацювати з власниками бізнесу для уточнення їхніх вимог до нових або вдосконалених бізнес-процесів/продуктів
• Визначати та документувати ключові бізнес-процеси/робочі процеси
• Підготовлювати специфікації для затверджених рішень
• Розробляти системний підхід для забезпечення узгодженості вимог
• Сприяти узгодженню вимог кінцевих користувачів із можливостями системи
• Досліджувати точки інтеграції із зовнішніми/внутрішніми системами та допомагати командам розробників з інтеграцією
• Співпрацювати з командами розробників для розуміння впливу архітектури на бізнес-рішення

Твій досвід та навички:

• 3+ роки відповідного професійного досвіду у фінансовій/банківській галузі, бажано в управлінні продуктами
• Досвід роботи бізнес-аналітиком, системним аналітиком у Agile-середовищі (Scrum framework)
• Моделювання та виявлення вимог (управління беклогом, роз'яснення команді)
• Відмінні аналітичні навички, здатність розробляти/описувати діаграми потоків/послідовностей даних та бізнес-процеси
• Сприяння уточненню беклогу продукту, представлення логіки, бізнес-правил команді, картування залежностей
• Роз'яснення вимог команді
• Ведення карти залежностей та матриці відстеження.
• Досвід роботи зі специфікацією API, веб-сервісами та сценаріями інтеграції (включаючи потік даних та логіку компонентів для інтеграції)
• Сильні навички вирішення проблем, увага до деталей та орієнтований на результат спосіб мислення
• Рівень англійської мови — середній (або вище)

Пропонуємо те, що має значення саме для тебе:  

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.  
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий «декрет» для татусів, та матеріальна допомога для батьків при народженні дітей.  
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою. 
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.  
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.  
• Крута команда: наші колеги – це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.  
• Кар'єрні можливості: ми заохочуємо просування всередині банку між функціями. 
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. 
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк?  

 Наша головна цінність - люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення!  

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків  
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA  
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ)  
• Одна з найбільших ІТ-продуктових команд серед банків країни  
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень 

Можливості для всіх:  

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів   
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення!  

Бажаєш дізнатися більше? – Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn  

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.

About us:
Devlight is the AI partner for companies moving from manual work to intelligent operations.
We design and build AI agents, intelligent workflows, and product experiences that reduce manual effort, improve decision-making, and strengthen customer experience.
Built on a decade of delivering digital products used by millions, we bring product discipline to AI, designing systems that teams can operate, trust, and improve over time.
Our clients: Nova Poshta, Sense Bank, Aurora, OKWINE, NOVUS, VARUS, BROCARD, Dnipro-M, and many others.

About the role:

This is a role for an analyst who likes variety. You’ll work across several client projects in different domains – fintech, retail, energy, residential-living apps, and whatever’s next. Some are still in pre-sale and discovery; others are deep in delivery. The work keeps changing, and so does what you pick up along the way.

We’re an AI-forward team, and we look for analysts who think the same way – using AI to draft faster, decompose smarter, and free up time for the thinking that actually matters.
 

Your future responsibilities:

• Run discovery sessions and workshops with clients and their stakeholders, asking the questions that surface what they really need
• Decompose epics into features and write clear, testable acceptance criteria
• Spec behavior across mobile, web, and admin/CMS – app states, offline/sync, deep links, content management, and what the user sees when data is missing or loading
• Spec integrations end to end – how external systems connect, what data maps where, and how the app behaves when they’re slow or down
• Think through edge cases, fallbacks, and dependencies – not just the happy path
• Model flows visually so the team aligns fast – BPMN, UML, sequence, flow diagrams
• Pick up existing products and work out how they’re built before reshaping them
• Partner with the PM, architect, designer, and dev team to take a feature from idea to build, and stay with it through testing and release
• Coordinate with external vendors and client-side teams when integrations or shared systems are involved
• Keep requirements traceable and version-controlled – Git for the team, Confluence for the client, Jira for tracking

Your professional qualities:

This is a role for someone who enjoys both sides – the analysis and the technical depth. You’re as comfortable defining an API contract as you are running a client workshop.

• 2–4 years as a System or Business Analyst, with hands-on experience writing technical requirements
• You write feature specs a developer can build from without guessing – structured and complete, with clear acceptance criteria, data dictionaries, and field-mapping tables
• REST APIs and JSON are familiar ground – you read OpenAPI/Swagger and define contracts, not just consume them
• You think about the unhappy paths too – error states, fallbacks, validation logic
• You’re confident with diagrams: BPMN, UML, sequence, flow
• Systems thinking comes naturally – you spot edge cases and dependencies early
• You’re comfortable analyzing an existing system from the outside – reading its behavior, integrations, and data flows when documentation is thin
• You’re comfortable owning your requirements end to end
• B2+ English for client conversations

Nice to have: 

• Payment & billing logic – checkout, subscriptions, provider integrations
• Subscription & wallet-style flows – recurring billing, shared or pooled balances
• Notifications & messaging – push, in-app, email/SMS triggers and timing
• Privacy & data handling – GDPR basics, consent, PII
• Localization & multi-language flows
• Product analytics – GA, Amplitude, or Firebase event design
• SQL for hands-on data checks
• AI tools already in your workflow – Cursor, Claude Code, or similar

What we offer for your success:

• Fully remote or hybrid work format.
• Paid Time Off, sick days, regular reward evaluations, and accounting support.
• Reimbursement for training courses and compensation for the use of personal equipment.
• IT Club Loyalty Card.
• Work with an open-minded team that welcomes your new ideas, alongside the best specialists who love sharing their experience.
• Get the chance to connect with top companies and contribute to the growth of the Ukrainian IT community together.

Our recruitment process:
Recruiter Interview ✅ Test Task ✅ Tech Interview ✅ Reference Check ✅ Offer ✅
Ready to become a part of Devlight? Go ahead and send us your CV. We’ll be thrilled to welcome you to the team!

We're looking for an experienced Business Analyst to work with stakeholders, product, and delivery teams — turning business needs into clear requirements and effective software solutions in a regulated healthcare environment.

  This is a fully remote role.

  Responsibilities

  - Gather and clarify requirements using interviews, workshops, document analysis, and other elicitation techniques.

  - Analyze business processes and data, and translate needs into functional and non-functional requirements.

  - Create and maintain epics, use cases, user stories, and acceptance criteria.

  - Identify gaps, dependencies, risks, and inconsistencies in requirements.

  - Collaborate with stakeholders, SMEs, designers, developers, and QA.

  - Create process flows and system diagrams using UML, BPMN, or similar.

  - Manage requirements scope and support solution validation and user acceptance testing.

  - Help ensure requirements account for healthcare compliance and data privacy (e.g., HIPAA/PHI).

  Requirements

  - At least 2 years of professional Business Analyst experience on software projects.

  - Experience in the healthcare domain (health tech, payers/claims, clinical/EHR, life sciences, or similar).

  - Strong knowledge of requirements elicitation, analysis, documentation, and management.

  - Understanding of AI-powered products or Agentic AI solutions.

  - Practical experience with Agile (Scrum or Kanban).

  - Experience creating diagrams using UML, BPMN, or similar notation.

  - Strong facilitation, analytical, and communication skills.

  - Comfortable working in a fully remote, distributed team, with excellent written and verbal English.

  Nice to Have

  - Familiarity with healthcare compliance (e.g., HIPAA) or claims/payer workflows.

  - SQL experience.

  - Business Analysis, Scrum Master, or Product Owner certification.

  - Experience with Jira and Confluence.

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s POP team is looking for a diligent and meticulous Business Analyst with willing to work in an international environment.

Job Description

• Document and translate business needs, conducting stakeholder analysis
• Elicit project and business requirements, and lead requirements review sessions
• Act as an interface between development/support teams and clients/requestors
• Assist at various levels of the project, including task analysis
• Prepare functional specification documents, use cases, and interface guides for end-user reference
• Collaborate with the test team to ensure sufficient coverage
• Run User Acceptance Tests

Qualifications

Components for success. You...

• Have 3+ years of experience in Business or System Analysis
• Possess proven experience in eliciting requirements and testing
• Understand basic software architecture principles
• Are familiar with UML diagrams
• Have experience describing interfaces and interactions between systems
• Bring solid experience in conducting technical discussions
• Demonstrate exceptional analytical, lateral, and critical thinking skills
• Are self-motivated, assertive, and have a pleasant personality
• Possess strong written and verbal communication skills, including technical writing
• Have upper-intermediate or fluent English proficiency

You'll get extra points for...

• Experience in the gambling/gaming industry
• Software development background
• Familiarity with AI tools

Thrive in a culture that values...

• Collaboration across diverse teams and geographies
• Continuous learning and professional growth
• Initiative, ownership, and accountability
• Open communication and mutual respect
• Innovation and quality at every stage of development

Additional Information

Playtech Open Platform (POP) Unit

Playtech Open Platform (POP) is a large‑scale content aggregation and distribution system that provides online casino operators with a single point of access to thousands of games from Playtech and a wide network of third‑party studios. It streamlines integrations, expands content availability, and equips operators with tools that improve how games are managed across markets. POP functions as a unified hub where RGS providers integrate once, enabling operators to instantly activate a broad catalogue of casino content without additional development work. This eliminates the need for multiple supplier integrations and accelerates time‑to‑market for new releases. The platform also embeds regulated‑market support, helping operators maintain compliance across jurisdictions.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Required:

4+ years of experience on similar position
BA Standards and best practice
SW Development methodologies
Upper-intermediate English level
Agile development experience
Analytical set of mind
Strong communication skills
Teamwork

Desired skills:

presentation skills
UI/UX sketch design experience
UML modeling experience
SW QA experience
Experience working in helthcare industry is a strong plus.

Job Responsibilities:

Gather and document requirements
Requirements elicitation
Requirements analysis
Translate business requirements to technical software requirements
Interact with internal and external customers to validate business flows
Experienced in composing documentation, e.g. business requirements specification, technical requirements specification
Experience in using requirements management systems
Experience in managing requirements changes
Follow documentation guidelines
Experience in working in regulated subject domains.

Department/Project Description:
GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing industries.

Client:

Our Client developed advanced medical technologies that were simpler, easier and safer to use. Our Client invests in research, new technologies and process improvements to stay competitive and to bring more value for the end-users. In addition, our client works with Hospitals, provides various “Hospital solutions” to support end-users and staff, collect medical data, make analyzes, predict emergency cases and send data.

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.
 

About the Role

We are seeking an experienced Business Analyst / Business Systems Analyst to support reporting and analytics initiatives within a global pharmaceutical organization.

The successful candidate will act as a bridge between business stakeholders and technical teams, helping transform business challenges into actionable reporting and analytics solutions. The role requires strong analytical thinking, experience gathering and documenting requirements, and a solid understanding of modern reporting platforms and data-driven decision-making.

The specialist will work closely with business users, Power BI developers, and data engineers to define requirements, design reporting solutions, validate concepts, and ensure delivered solutions address real business needs.
 

Key Responsibilities

• Collaborate closely with cross-functional teams, including business stakeholders, Power BI developers, and data engineers, to understand business objectives and identify opportunities for reporting, analytics, and process improvement.
• Conduct thorough requirements analysis for reporting and analytics initiatives, including gathering, documenting, and validating business and functional requirements to support solution design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, business requirements, process flows, reporting requirements, and acceptance criteria.
• Define and document KPIs, metrics, business rules, data requirements, and reporting logic to ensure solutions effectively address business needs.
• Collaborate with Power BI and Foundry engineering teams to design and deliver reporting and analytics solutions that align with business objectives.
• Support solution validation and user acceptance testing (UAT), ensuring delivered reports, dashboards, and analytical solutions meet business requirements and provide meaningful insights to end users.
• Contribute to the continuous improvement of reporting, analytics, and decision-support capabilities across the organization.

Required Qualifications

• 4+ years of experience as a Business Analyst or Business Systems Analyst
• Experience working on reporting, analytics, BI, or data-focused projects
• Good understanding of Power BI capabilities and experience defining requirements for Power BI reporting and dashboard solutions.
• Strong requirements gathering and documentation skills
• Experience creating user stories, process flows, functional specifications, and acceptance criteria
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both business and technical stakeholders
• Experience working in international and cross-functional environments

Nice to have

• Experience working with enterprise data platforms such as Palantir Foundry.
• Hands-on experience with Power BI report development, dashboard creation, or self-service analytics.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.

We are looking for a new team member to join our System Devisions as a Business Analyst.

The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.

Video business part is rapidly growing.  This is a great opportunity to join video team.

Requirements:

• 3+ years of experience as a  Business/System Analyst in software companies;
• Upper-intermediate or Advanced English, strong communication skills;
• Strong analytical skills;
• Experience in collection and elaboration of requirements;
• Experience in creating business requirements, specifications, use cases, user stories, acceptance criteria in a clear and concise form;
• Experience in writing technical documentation, creation of system diagrams, wireframes, and prototypes;
• Basic knowledge of software architecture and microservices;
• Advanced knowledge of IP protocol stack, REST API design, integration protocols and data formats;
• Understanding of web and mobile application development processes;
• Self-motivated, well-organized and have strong innovation and facilitation skills.

Preferred Skills:

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar);
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing;
• Pre-sale experience;
• Experience in video related features/products will be a plus.

Responsibilities:

• Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria;
• Support the creation of technical documentation, system diagrams, wireframes, and prototypes;
• Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements;
• Participate in the development and enhancement of Ajax Video;
• Continuously improve processes and propose innovative solutions to business challenges;
• Performing analysis of competitors;
• Check that new requests don’t break anything in the existing product and compliant with the main product goals;
• Aid in testing of a product.

We offer:

• The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
• A place in a fast-growing company with a motivated and professional team;
• Competitive salary;
• Medical insurance;
• Corporate English classes;
• The opportunity to participate in Ajax’s internal beta-testing program for security systems;
• Discounts from partner companies;

• Discounts on Ajax products.

   

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.

We are looking for a new team member to join our System Devisions as a Business Analyst.

The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.

Video business part is rapidly growing.  This is a great opportunity to join video team.

Requirements:

• 3+ years of experience as a  Business/System Analyst in software companies;
• Upper-intermediate or Advanced English, strong communication skills;
• Strong analytical skills;
• Experience in collection and elaboration of requirements;
• Experience in creating business requirements, specifications, use cases, user stories, acceptance criteria in a clear and concise form;
• Experience in writing technical documentation, creation of system diagrams, wireframes, and prototypes;
• Basic knowledge of software architecture and microservices;
• Advanced knowledge of IP protocol stack, REST API design, integration protocols and data formats;
• Understanding of web and mobile application development processes;
• Self-motivated, well-organized and have strong innovation and facilitation skills.

Preferred Skills:

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar);
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing;
• Pre-sale experience;
• Experience in video related features/products will be a plus.

Responsibilities:

• Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria;
• Support the creation of technical documentation, system diagrams, wireframes, and prototypes;
• Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements;
• Participate in the development and enhancement of Ajax Video;
• Continuously improve processes and propose innovative solutions to business challenges;
• Performing analysis of competitors;
• Check that new requests don’t break anything in the existing product and compliant with the main product goals;
• Aid in testing of a product.

We offer:

• The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
• A place in a fast-growing company with a motivated and professional team;
• Competitive salary;
• Medical insurance;
• Corporate English classes;
• The opportunity to participate in Ajax’s internal beta-testing program for security systems;
• Discounts from partner companies;

• Discounts on Ajax products.

   

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

bill_line is a technology platform providing financial solutions for online businesses.
We help clients simplify complex financial processes and scale their businesses.

Our product is a flexible platform that we adapt to the needs of each client. We take on part of the technological and financial processes so that companies can focus on growth and operate more efficiently.

We apply the same approach within our team:
flexibility, responsibility, and focus on results.
If this sounds like you — we’d be happy to get to know you.

Why bill_line?

We create solutions that work like a “Swiss army knife” in the fintech world 🌍
for businesses that accept payments worldwide.

Our approach includes:

• full client support: from the initial request to integration and transaction processing
• close collaboration between bizdev, support, legal, and finance teams
• deep understanding of the client’s business, not just service delivery

We are proud of our results, but our main value is people.
We have a strong, professional team with whom it is exciting to work, grow, and achieve ambitious goals together.
 

Daily responsibilities:

— analysis of the company’s accounting business processes;

— familiarization with current processes, searching for ways of optimization, reorganization, and automation;

— gathering requirements from stakeholders;

— conducting interviews with users, systematization and documentation of requirements;

— participation in agreeing planned changes to the configuration and preparation of technical specifications (TS), task assignment in Jira;

— coordination of development;

— testing of solutions;

— support of solution launch into production environment;

— training and support of users;

— user support, creation of instructions in Confluence;

— documentation of business processes;

— building diagrams, regulations, technical descriptions;

— identification and fixing of errors in the existing accounting system.
 

We expect from the candidate:

— BA experience of 3+ years;

— experience with 1C and/or BAF platform products;

— basic knowledge of management accounting.
 

💡 What we offer:

🌐 Comfortable offices
A modern office in Kyiv (Zvirynetska metro station) 

👨‍💻 Everything for efficient work
Top-tier equipment, necessary services, and tools — so you can focus on results, not routine

⚡ Flexible work format
Hybrid: 3 days in the office (Mon/Wed/Fri)
An office that remains comfortable even during blackouts: stable internet, autonomous power supply, heating, gym area, shower, and even a place to rest

🏖️ Work-life balance
24 days of paid vacation + compensation for unused days

💊 Health care
Paid sick leave + medical insurance
Mental health support (sessions with a psychologist)

🥗 Daily comfort
Corporate lunches based on your preferences

🎁 Nice bonuses
Gifts for birthdays and work anniversaries

How we spend time together

😄 A team you enjoy not only working with
We are more than just colleagues — we genuinely enjoy spending time together. We hold regular events and corporate gatherings. Various formats — such as local team buildings, group hiking trips, or even surfing.

Culture💙 People care — not just words We support each other, respect everyone’s expertise, and create an environment where it is comfortable to grow.

📚 Learning and development
We cover courses, training, and seminars.
We attend international fintech, e-commerce, and crypto conferences.
We support learning English and other languages, especially for expansion into new markets.

Languages:

🇬🇧 English — B1+
🇺🇦 Ukrainian — fluent

We're looking for an experienced Business Analyst to work with stakeholders, product, and delivery teams — turning business needs into clear requirements and effective software solutions in a regulated healthcare environment.

  This is a fully remote role.

  Responsibilities

  - Gather and clarify requirements using interviews, workshops, document analysis, and other elicitation techniques.

  - Analyze business processes and data, and translate needs into functional and non-functional requirements.

  - Create and maintain epics, use cases, user stories, and acceptance criteria.

  - Identify gaps, dependencies, risks, and inconsistencies in requirements.

  - Collaborate with stakeholders, SMEs, designers, developers, and QA.

  - Create process flows and system diagrams using UML, BPMN, or similar.

  - Manage requirements scope and support solution validation and user acceptance testing.

  - Help ensure requirements account for healthcare compliance and data privacy (e.g., HIPAA/PHI).

  Requirements

  - At least 2 years of professional Business Analyst experience on software projects.

  - Experience in the healthcare domain (health tech, payers/claims, clinical/EHR, life sciences, or similar).

  - Strong knowledge of requirements elicitation, analysis, documentation, and management.

  - Understanding of AI-powered products or Agentic AI solutions.

  - Practical experience with Agile (Scrum or Kanban).

  - Experience creating diagrams using UML, BPMN, or similar notation.

  - Strong facilitation, analytical, and communication skills.

  - Comfortable working in a fully remote, distributed team, with excellent written and verbal English.

  Nice to Have

  - Familiarity with healthcare compliance (e.g., HIPAA) or claims/payer workflows.

  - SQL experience.

  - Business Analysis, Scrum Master, or Product Owner certification.

  - Experience with Jira and Confluence.

We are expanding our Business Analysis team and are looking for a Business Analyst with  eCommerce expertise who wants to move beyond execution and operate closer to business, architecture, and delivery decisions.
 

🔑 What You Will Do:

• Lead discovery from initial client conversations to solution direction
• Translate business needs into scalable commerce solutions together with architects and delivery teams
• Identify opportunities to improve platforms, integrations, and customer journeys
• Support pre-sales through discovery workshops, scoping, and solution alignment
• Partner with Sales, Delivery, and Account teams to connect business value with execution
• Mentor Business Analysts and help evolve BA standards and practices
• Act as a trusted advisor helping clients make confident product and technology decisions

🧩 What We Expect:

• 3+ years of experience in Business Analysis, Product Discovery, or IT consulting
• Strong background in eCommerce and digital platforms
• Deep understanding of Shopify and/or Magento architectures and ecosystems
• Experience with integrations (ERP, PIM, CRM, payments, fulfillment systems)
• Understanding of performance optimization, data flows, and headless/composable approaches
• Experience supporting or participating in pre-sales engagements
• Ability to run discovery interviews and workshops with stakeholders
• Skill in structuring ambiguous inputs into clear roadmaps and solution directions
• Ability to explain technical decisions in terms of business value
• Experience in service-based environments where delivery and client impact both matter
• Advanced English (spoken and written)

TODA Pay is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures.

We are looking for a detail-oriented and proactive Business Analyst to join our Technical team to hold a strategic role at the intersection of business, product, and engineering. You will translate the needs of merchants, compliance, and risk management into clear specifications that enable the development team to build things right the first time.

Requirements
Experience
• 3+ years in a Business Analyst or Systems Analyst role
• Required: experience in fintech, payment systems, or banking
• Experience with payment processes: acquiring, processing, PSP/PayFac — preferred
• Participation in Agile/Scrum teams: grooming, planning, retrospectives

Technical Knowledge
• Proficiency in BPMN 2.0, UML (Use Case Diagram, Sequence Diagram, Activity Diagram)
• Understanding of the transaction lifecycle: auth → capture → settlement → reconciliation
• Knowledge of dispute resolution and chargeback processes (Visa / Mastercard rules)
• Experience with REST API documentation: reading, writing, testing via Postman / Swagger
• Basic understanding of PCI DSS scope, AML/KYC requirements in the context of payment systems
• Proficiency with tools: Confluence, Notion, Jira/Linear, Miro/Lucidchart

Personal Qualities
• Systems thinking: sees the process as a whole, not just within the scope of a task
• High attention to detail in specifications and edge cases
• Proactive: asks the right questions, doesn't wait for a ready-made spec
• Clear written and verbal communication in English
• Comfortable at the intersection of business and technology; doesn't shy away from developer
conversations

Responsibilities
Requirements & Documentation
• Gathering business requirements from stakeholders: commercial, risk, compliance, merchants
• Writing functional specifications, user stories, and acceptance criteria (Definition of Done)
• Modeling business processes in BPMN 2.0 notation — AS-IS and TO-BE
• Maintaining and updating product documentation in Confluence / Notion

Payment Processes
• Describing and optimizing payment flows: authorization, clearing, settlement, refunds, chargebacks
• Analyzing and documenting transaction routing logic and waterfall strategies
• Gap analysis during platform consolidation and merchant migration
• Supporting integrations with acquirers and PSP providers via REST API / ISO 8583

Team Collaboration
• Active participation in grooming, sprint planning, UAT, and demos
• Close collaboration with Product Owner, developers, and QA
• Communication with compliance/risk on regulatory requirements (PCI DSS, AML/KYC)
• Preparing training materials for operations teams and merchants

Nice to have
• Understanding of high-risk market specifics and regulatory constraints
• Knowledge of financial messaging protocols (ISO 8583/ISO 20022)
• Hands-on experience describing and automating rolling reserves and dispute management processes
• Participation in consolidation or re-platforming projects in fintech

We offer 

• Opportunity to work in a fast-growing international fintech company
• Professional growth opportunities alongside with company 
• 24  paid vacation days per year and 5 paid sick leave days per year
• 10 Public holidays days 
• An opportunity to work full remote or hybrid flexibility 
• Collaborative and friendly team 
• Professional education budget after 6 months working in the company 
• Birthday gift bonus for all our employees

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

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Visit our website and learn about the company’s portfolio and technologies 💻