Jobs Business Analyst (BA)

Drive finance ERP solutions for complex, high-load digital products

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for an experienced Business Analyst (ERP Finance) to support and develop finance-related ERP workflows within complex, high-volume transactional environments.

In this role, you will work closely with finance, operations, payments, and product teams, translating business needs into clear functional requirements and supporting the development of effective ERP solutions.

Your key responsibilities will include:

• Gather, document, and validate business requirements from stakeholders across finance, operations, payments, and product teams.
• Be responsible for end-to-end financial workflows for high-load transactional products, including operations and finance analytics and reporting.
• Define functional specifications for the Finance ERP system.
• Collaborate with developers, architects, and system integrators to shape requirements, data models, and diagrams.
• Lead stakeholder sessions to map business processes and identify system needs.
• Document system behavior, workflows, data dictionaries, and training materials for ERP end users.
• Stay informed of regulatory, tax, and operational changes that impact financial systems.
  
   

It’s a match if you have:

• Bachelor’s degree in Finance, Accounting, Information Systems, or a related field.
• 3+ years of experience as a Business Analyst with a focus on ERP or finance systems.
• Experience working with high-volume transactional systems.
• Strong understanding of financial controls, reconciliation processes, and compliance.
• Experience designing or working with ERP systems (custom or commercial).
• Familiarity with Agile/Scrum environments and software product life cycles.
• Upper-Intermediate level of English (written and spoken).
  
   

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
  
   

Send over your CV now — we’d love to get to know you better!

About

EdSpan is an innovative EdTech company dedicated to creating cutting-edge learning experiences that empower the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. Our current focus includes an AI-guided tutoring experiences, a peer-to-peer tutoring platform, and a custom learning management system.

We operate within a framework of clearly defined processes supported by automation for routine tasks, and open, productive collaboration across the team. Our workflows are based on Agile principles, with daily stand-ups, bi-weekly sprints, and other key Scrum practices. At the same time, we keep meetings to a minimum to ensure everyone can stay focused on delivering high-quality results and continuing to grow professionally.

Who you are

We’re looking for someone who enjoys working with complex systems - someone who understands how things connect together, handles edge cases, and makes new features fit flawlessly into existing logic.

This position is about deep, focused work: analyzing changes, mapping flows, and writing clear, complete specifications for engineers - few meetings and lots of thinking. You bring structure, clarity, and a sharp analytical mindset.

Requirements

• At least 4 years in a Systems Analyst role and fluency in spoken English;
• Good theoretical and practical knowledge of BA/SA methodologies and tools - to choose the right approach for each complex case;
• Ability to write concise, clear, and structured user stories in the rule-oriented format;
• Proven skill in documenting and diagramming complex flows (hundreds of elements), in order to make sophisticated systems understandable and maintainable;
• Familiarity with relational databases, to analyze data structures and identify the right points for change;
• Experience defining and implementing complex API integrations: Payment Service Providers, video streaming platforms, and other;
• Strong interpersonal skills and experience navigating complex stakeholder structures - to align diverse perspectives into one consistent solution;

• Bachelor’s degree in Computer Science, Information Technology, or a related field - for a strong analytical and technical foundation;

   

Would be a plus

• Experience working on AI-driven products (AI agents, or AI workflows) is highly desirable, or a strong understanding of agentic systems, prompting, and evals;

• Familiarity with Mobile platforms and experience delivering applications from concept to successful App Store launch;

   

What will you do

• Prepare user stories / change requests based on the guidance from the Product team and Business stakeholders:
  • analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps;
  • prepare or modify existing BMPN diagrams to supplement specifications;
  • thoroughly polish user stories to cover every little detail to minimize product defects;
• Work with the Engineering team during all SDLC stages to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Proactively work with stakeholders to identify different types of requirements (business, solution, transition requirements, and other);

This role has a strong emphasis on system analysis, including work with system requirements, integrations, APIs, and data flows, as well as close collaboration with engineering teams.

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers);
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations.

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area.


 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.

We are looking for a talented and driven Business Analyst to join our dynamic team. This is an exciting opportunity for a professional ready to take the next step in their career and contribute to impactful projects✨

Responsibilities:
• Requirements management, prioritization, traceability, and validation of the requirements;
• Writing documentation of functional and non-functional requirements (detailed user stories, acceptance criteria, diagrams, schemes, etc.);
• Decompose and elaborate requirements according to business priorities;
• Communication with stakeholders to gather and elicit requirements.

Requirements:
• 3+ years of commercial experience as a Business Analyst;
• Work experience at an IT outsourcing company;
• Practical experience in creating and maintaining documentation and artifacts: User Stories, Use Cases, Functional and Non-functional requirements, UML diagrams, and Flowcharts;
• Understanding of system architecture basics and how APIs, databases, and UIs interact;
• Solid understanding of business analysis knowledge areas, techniques, responsibilities, and activities;
• Strong experience in Web and Mobile app projects;
• Confident written and spoken English (B2 level or above);
• Excellent communication and presentation skills, ability to work effectively in a team;
• Detail-oriented and structured approach to process implementation.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening interview ➡️ Interview with BA ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

We are looking for a Business Analyst with a good sense of quality and superior analytical and communication skills. If you are such a person, we invite you to join our team!

What you will do

• Communicate with the customer to gather and understand requirements and customer needs;
• Processing and preparing technical documents;
• Participate actively in discovery and other sessions that are required to complete the Business Analysis phase of the project;
• Proactive stance to help pre-sales complete proposal and win the opportunities;
• Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view;
• Facilitating requirement discussions with key stakeholders to ensure decisions are made and understood by all;
• Stay current with Salesforce releases, features, and best practices through continuous learning and certifications.

We are looking for

• Experience as a Business Analyst focusing on CRM systems projects (Salesforce, Dynamics, Netsuite, SAP, Sage, Hubspot);
• 2+ years of relevant and progressive BA professional experience;
• Ability to gather requirements from stakeholders;
• Experience in documenting requirements;
• Ability to represent a workflow or process with the diagram;
• Wireframing skills;
• Great analytics skills;
• Good communication and presentation skills, ability to work as a team player;
• Skilled in critical thinking and problem-solving;
• Understanding of SDLC and agile development processes;
• English Upper Intermediate level or higher, both verbal and written.
• Polish Upper-Intermediate level or higher, both verbal and written

Will be a plus

• BA certification;
• Understanding what’s possible within the Salesforce platform;
• Contribute to change management efforts to facilitate a smooth transition to Salesforce solutions;
• Salesforce Certificate.

Hey! 👋

We’re looking for a skilled Business Analyst to join our dynamic team on an exciting Gambling project!

We are a young and ambitious outstaffing company that builds strong, dedicated teams for long-term collaboration with international clients. We value talent, responsibility, and a growth mindset.
 

🟢 Full Remote
🕘 Working hours: 9:00–18:00
 

What you'll be doing:

• Manage Product Backlog: Prioritize and organize tasks to align with key business objectives.
• Effective Communication: Act as a bridge between development teams and stakeholders, ensuring clarity in decisions and strategies.
• Handle Change Requests: Collect, prioritize, and add operational changes to the product backlog for future sprints.
• Define Acceptance Criteria: Set clear goals for features, validate them with stakeholders, and ensure they are met during QA.
• Conduct Gap Analysis: Identify areas for improvement by comparing current and target business states.
• Support Change Management: Assist in implementing change plans, provide training, and ensure smooth process transitions.
• Gather Requirements: Ensure all functional and non-functional requirements align with the Product Manager's expectations.
• Verify Requirements: Confirm that requirements meet stakeholder needs and are fit for purpose.
   

What we’re looking for:

• 2–3 years of experience as a BA or Product Manager in web development
• Solid understanding of product development architecture, Scrum, and Agile methodologies
• Knowledge of UX principles and product backlog management
• Bonus: Coding and design skills are a plus!
• English level: B2
   

What we offer:

✅ Fully remote work
🏝 18 vacation days per year
🎁 Birthday gifts
📚 Opportunities for learning and growth through challenging tasks
 

🚀 Ready to join us? Apply now!

We are seeking a skilled Senior Business / System Analyst to join our team. In this role, you will support client discovery phases, identify pain points and improvement opportunities, and help translate business needs into clear functional requirements and delivery-ready specifications. This position requires hands-on experience in the manufacturing domain, with a solid understanding of operational workflows and business processes. 
Location: Toronto, Canada (ideally). We also consider candidates from Europe/UA with Canadian visa and ability to travel for crucial project phases. ​Can stick to European business hours.
Engagement: part-time or full-time, we are ready to discuss both.

Key Responsibilities: 
• Conduct process discovery workshops with business stakeholders and operational teams;
• Analyze current-state processes and identify:    
◦ inefficiencies;    
◦ bottlenecks;    
◦ repetitive/manual tasks;    
◦ opportunities for automation and optimization. 
• Document business requirements as:    
◦ functional specifications;    
◦ user stories / acceptance criteria;    
◦ process maps and workflow documentation. 
• Support delivery teams (engineering / DevOps / QA) by clarifying requirements and aligning expectations; 
• Assist in defining project scope, priorities, KPIs, and success criteria; 
• Contribute to solution validation, including supporting UAT preparation and feedback collection. 

Required Skills & Experience:
• 4+ years of experience as Business Analyst / Product Analyst / Systems Analyst 
• Manufacturing domain experience (required) — e.g.:    
◦ production & operations:
◦ quality control;    
◦ supply chain / logistics;    
◦ warehouse operations ;   
◦ ERP / MES-related workflows.
• Strong experience in:    
◦ business process documentation (BPMN / flow diagrams);    
◦ writing user stories, epics, functional requirements;    
◦ working with cross-functional stakeholders.
• Solid communication skills and ability to work with both business and technical teams.

Nice to Have: 
• Understanding of enterprise IT systems and integrations (ERP, MES, CRM, WMS); 
• Knowledge of data reporting, analytics, and BI tools;
• Experience in regulated industries (finance, healthcare, etc.).

What We Offer
 

• 16 days of paid time off.
• Official public holidays.
• Participation in company events.
• Health insurance.
• A friendly environment and supportive team.
• Engaging projects with opportunities for career growth.

About the Role

As a Business Systems Analyst (BSA) for CRM, you will play a pivotal role in shaping how we communicate with customers at scale. You’ll act as the primary business owner for Touchpoint, our in-house marketing automation platform, translating business communication and engagement needs into scalable, data-driven CRM capabilities.

This role sits at the intersection of Marketing, Product, Engineering, Analytics, and Branding. You’ll partner closely with stakeholders to define CRM strategy, prioritize initiatives, and deliver high-impact messaging experiences across email and SMS. You will balance day-to-day operational needs with longer-term platform evolution — including AI-driven personalization, experimentation, and cost efficiency.


 

What You’ll Do

CRM Platform Ownership & Requirements Management (20%)

• Act as the primary business owner for Touchpoint, our in-house marketing automation platform.
• Partner with stakeholders across Product, Marketing, Branding, Finance, and Engineering to gather, refine, and document detailed functional and non-functional requirements.
• Ensure CRM capabilities evolve to support AI-driven segmentation, personalization, and retention use cases.
• Balance operational needs with longer-term platform scalability and growth initiatives.

Support for Emerging Businesses & New Use Cases (20%)

• Support CRM communication requirements for emerging businesses (e.g., Fount), including onboarding flows, lifecycle messaging, and experimentation.
• Help define repeatable CRM patterns that can be reused as new businesses launch.

CRM Experimentation, Optimization & Cost Efficiency (30%)

• Partner with CRM and Branding teams to define, execute, and analyze A/B tests aimed at improving engagement, retention, and customer satisfaction.
• Continuously optimize email and SMS workflows to reduce messaging costs while maintaining or improving business performance (e.g. retention).
• Use data and experimentation results to inform prioritization and roadmap decisions.

Vendor & Third-Party Coordination (5%)

• Act as the liaison with third-party messaging providers (e.g., Twilio).
• Coordinate feature requests, issue resolution, and roadmap dependencies with external partners.
• Support vendor performance reviews and cost optimization initiatives.

Planning, Prioritization & Delivery Management (25%)

• Collaborate with stakeholders to define, negotiate, and prioritize quarterly OKRs for the CRM development team.
• Translate business priorities into clear, actionable backlog items.
• Identify and resolve implementation blockers.
• Run cross-functional status meetings and communicate progress, risks, and outcomes to stakeholders.

What We’re Looking For

• 3+ years of experience in Business Systems Analysis and/or Business Analysis and/or Product Manager including end-to-end business requirements identification and gathering.
• Hands-on experience with CRM or marketing automation platforms and designing/supporting email and SMS workflows.
• Familiarity with lifecycle messaging, segmentation, and experimentation concepts.
• Strong communication skills and ability to translate between business users and technical teams.
• Proven ability to prioritize, make trade-offs, and drive decisions across multiple stakeholders.
• Experience in cross-functional coordination with Product, Engineering, UX, QA, Marketing, and external partners.
• Ability to work with AI-enabled CRM features, translating business needs into clear requirements.
• Data analysis skills, including SQL querying, Excel, and BI tools (e.g., Power BI), are a plus.
• English proficiency (at least strong upper-intermediate level).

Innovation Systems is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.
 

Why Innovation Systems? At Innovation Systems, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.

Key Responsibilities: 

• Gather, analyze, and document requirements from stakeholders; create specifications, diagrams, and mockups in Figma.
• Collaborate with developers, QA, and the team to deliver clear task descriptions, refinements, and smooth implementation.
• Plan and prioritize features in the backlog, supporting product roadmap execution.
• Conduct competitor and SaaS/CRM market research and comparative analysis.
• Define requirements for AI integrations (OpenAI, assistants, automation) and configure improvements for the AI bot in Innovation Systems.
• Prepare and maintain technical/business requirement documents across the full development lifecycle.
• Contribute to problem-solving and other BA tasks to ensure project success.

Requirements: 

• At least 4+ year of experience as a Business Analyst (2+ years and direct SaaS/CRM product experience will be a strong advantage).
• Confident English (B2–C1), with excellent written and verbal communication skills.
• Proven experience in requirements gathering, business process modeling, and drafting technical specifications.
• Hands-on experience with Figma, diagramming tools, and Jira (or other task-tracking systems).
• Understanding of AI/ChatGPT API principles and strong interest in applying AI to SaaS solutions.
• Practical knowledge of Agile/Scrum development methodologies.
• Ability to work with databases and basic understanding of SQL.

• Basic programming knowledge (theoretical understanding of PHP or other languages is a plus).

   

We Offer:

• Work schedule: 14:00 - 22:00 Kyiv Time 
• An opportunity to significantly influence the direction of the company;
• Steep learning curve and personal growth opportunities;
• Access to courses and training;
• Corporate English language training;
• Paid vacation;
• Competitive salary.

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects, and IT managers. We are united by the mission to provide our clients with software products and services that perform, look, and work as designed.

We believe that our people and culture sustain Syndicode’s success. Our team is unified by shared principles like Accountability, Involvement, Excellence, Visibility, Integrity, Innovation, Win-Win, and Flexibility. Syndicoders are professionals who pursue self-improvement through continual learning, are eager to introduce improvements to work processes, and can analyze various sources to make sound and timely decisions.

If it sounds like you, apply for our vacancies and become a new Syndicoder!

About the role

As a Business Analyst, you will play an important role in aligning clients' business needs with our technology solutions. Your role involves analyzing data, understanding client requirements, and translating them into effective project specifications. Working collaboratively with diverse teams, you'll be pivotal in optimizing processes, fostering clear communication, and ensuring the successful delivery of outsourcing solutions.
 

What you’ll be doing

• Creating comprehensive and robust documentation and requirements that align with the Software Development Life Cycle (SDLC) phases and meet the customers' specific needs
• Conducting workshops and meetings to gather requirements, prioritize features, and resolve conflicts, fostering effective stakeholder collaboration
• Identifying the business needs and expectations of the customer and translating them into business change drivers and effective technical solutions
• Utilizing business analysis methods and techniques to establish and document functional, non-functional, and transition requirements with end-to-end traceability throughout the project life cycle
• Identifying potential risks and developing a strategy to mitigate them
• Reviewing, documenting, implementing, and maintaining business processes for both the internal team and customers
• Auditing project processes to improve results and customer satisfaction
• Contributing to sprint planning sessions by providing insights into the feasibility and effort required to implement features
• Facilitating clear, ongoing communication with all parties involved in a project to ensure a shared understanding is maintained

What you’ll need

• 4+ years of working experience as a Business Analyst
• Experience working on mobile-first or mobile product environments
• Proficiency in English (advanced level)
• Strong requirements elicitation skills using BA elicitation techniques (interview, document analysis, prototyping, observation, requirements workshops, brainstorming, etc.)
• Understanding of requirements' classification (business, stakeholder, solution) and ability to communicate them to stakeholders
• Ability to define design options and recommend the solution
• Experience in process analysis and modeling (as…is and to..be states) using graphical notations
• Strong knowledge of requirements management and project tracking tools (Jira, visualization tools)
• Understanding of SDLC
• Familiarity with Market Analysis and User Personas creation

Nice to have

• Business analysis certifications
• Be able to understand complex data structures and identify necessary changes
• Understanding of API integration principles

What you’ll get at Syndicode

• 15 days of vacation, 11 holidays, and 20 sick leave days per year
• Fully remote position
• Educational support and professional growth opportunities
• Continuous feedback and transparent communication
• Opportunity to influence processes and product decisions
• Self-management and flexible working approach
• Dynamic, fast-growing environment

Milla Nova – a world-renowned bridal fashion brand – is looking for a Business Analyst for e-commerce projects.

Key Responsibilities:

1. Analyze business requirements and processes for e-commerce projects (official website, marketplaces, data import/export, internal services).
2. Implement and support e-commerce solutions, integrate plugins, set up synchronizations and data exchange.
3. Write and formalize technical requirements for development tasks.
4. Collaborate with developers and QA teams throughout the project lifecycle.
5. Test developed software and prepare user guides.
6. Conduct trainings and provide user support.

Candidate Requirements:

• Experience with e-commerce platforms, especially Shopify.
• English level: Intermediate+ or higher.
• Knowledge of data import/export processes and system integration.
• Familiarity with BPMN and functional requirements documentation.
• Understanding of Agile and SDLC.
• Confident use of MS Office (Word, Excel, PowerPoint, Visio), Jira, Google Docs.
• Strong analytical skills, attention to detail, responsibility.
• Teamwork and time-management skills.

We Offer:

• Competitive salary based on experience and skills.
• Work in a successful international e-commerce company.
• Friendly atmosphere and modern office in Lviv.
• Official employment.
• Opportunities for professional growth.

We are looking for an experienced Business Analyst to join our team and work on innovative digital products across international markets.

We are particularly interested in candidates with experience in relevant industries such as FinTech, Healthcare, and iGaming.

Responsibilities:

⦁ Conduct meetings with clients
⦁ Identify, collect, and document business and functional requirements
⦁ Prepare detailed design and project documentation for development
⦁ Collaborate closely with development and design teams to implement client solutions
⦁ Monitor project timelines and ensure quality delivery

Required Skill Set:

⦁ 3+ years of experience as a Business Analyst in a tech company
⦁ Hands-on experience in requirements gathering (discovery sessions, scoping calls, document analysis, etc.)
⦁ Strong knowledge of Business Analysis theory, Scrum, and Agile methodologies
⦁ Experience working with Confluence (administration level)
⦁ Strong client communication and stakeholder management skills
⦁ Basic technical knowledge and understanding of SDLC
⦁ Ability to effectively communicate with developers and designers
⦁ English level: Upper-Intermediate or higher
⦁ Strong analytical thinking, problem-solving skills, attention to detail, and time management

What We Offer:
• Fully remote
• 21 paid vacation days + 3 paid sick leave days
• Working schedule: 9:00–18:00 or 10:00–19:00 (Kyiv time)
• Cooperation format: Ukrainian FOP or European B2B contract

Dotcode is looking for a Business Analyst to join our team on a long-term product with active development and integrations with external services.
You will work closely with stakeholders, developers, and QA, participate in requirements elicitation and analysis, help shape product functionality, and ensure clear, structured, and high-quality requirements throughout the development lifecycle.

Skills requirements: 

• 1+ years of experience in system, functional, or business analysis; 
• English: В2 and higher; 
• Practical experience with key business analysis techniques and requirement management tools;
• Understanding of SDLC and agile development processes; 
• Knowledge of business process modeling; 
• Proficiency in identifying and translating business needs into clearly defined requirements; 
• Experience in drafting functional / business / system requirement specifications; 
• Experience in working with stakeholders and requirements elicitation; 
• Critical thinking and problem-solving skills; 
• Ability to decompose complex requirements into manageable tasks; 
• Understanding of web development concepts and technologies;

• Excellent interpersonal and communication skills. 

   

Nice to have: 

• Experience in using SQL; 

• Experience with integration projects.

   

We offer:

• Competitive salary;
• Flexible working time;
• Professional training opportunities;
• Friendly work environment and office in a good location;
• Paid vacations and sick leaves.
  
  Hiring flow:
• Call with HR Manager;
• Technical interview;

• Final interview with CEO.
   

  If you have any questions, feel free to contact :)

Job Description

• Experience & Education: 7+ years in Business Analysis or Product Management on complex software projects. Master's degree in Biomedical Engineering, CS, or a related clinical field is preferred.
• Gherkin/BDD Expertise: Required: Advanced proficiency in writing requirements in Gherkin format. You must be able to demonstrate the ability to produce high-quality scenarios quickly.
• PO Mindset: Demonstrable experience acting as a proxy-Product Owner. Experience with roadmapping, backlog grooming, and strategic planning in an Agile/Scrum environment is essential.
• Medical Domain Knowledge: Experience with medical imaging (CT, MRI, X-Ray), image processing, or surgical navigation systems is a massive plus. Understanding of hip arthroscopy or FAI pathology is highly desirable.
• Proactivity & Leadership: Strong history of "owning" the solution. You must be a self-starter who identifies process bottlenecks and fixes them without waiting for permission.
• Communication Skills: Exceptional ability to communicate complex technical and clinical information to diverse audiences. You must be comfortable leading workshops and presentations for surgeons and executives.
• Tooling: Proficiency in Jira and Confluence, specifically for managing traceability and documentation.

Job Responsibilities

• Senior Business Analyst acting as a Product Owner who will own the requirements lifecycle. You will drive the product vision, ensuring the system reflects clinical needs while establishing a rapid, standardized flow for requirement definition.
• Requirements Ownership & Gherkin Mastery: Rapidly translate complex clinical needs and surgical workflows into precise, testable requirements using Gherkin syntax (BDD). You must be able to write user stories and scenarios fast without sacrificing clarity.
• Process Architecture: Take full ownership of the requirements gathering process. Analyze, audit, and refine our current approach to requirements engineering to increase velocity and reduce ambiguity.
• Product Ownership & Strategy: Act with a Product Owner mindset. Move beyond simple "order taking" to actively shape the product roadmap, manage the backlog, and make tough prioritization decisions based on clinical value and technical feasibility.
• Stakeholder Leadership: Drive and facilitate communication with the client. You are not just a liaison; you are a partner who challenges assumptions, negotiates scope, and drives consensus among surgeons (KOLs), engineers, and executives.
• Clinical & Imaging Analysis: Conduct in-depth analysis of FAI surgery workflows (pre-op to post-op) and medical imaging data (X-Ray, CT, MRI, 3D models). Ensure requirements account for 2D/3D visualization nuances and specific surgical navigation needs.
• Risk & Ambiguity Management: Proactively identify gaps in logic or clinical safety risks early in the process. You are responsible for mitigating ambiguity before it reaches the development team.
• Cross-Functional Orchestration: Collaborate closely with UI/UX designers for intuitive surgical interfaces and with Architects to ensure technical feasibility. Lead design reviews to ensure alignment with business goals.
• Compliance & Standards: Ensure all requirements and roadmaps align with medical device regulations (FDA, CE) and data standards (DICOM, HL7).

Department/Project Description

We are partnering with a global leader in medical devices to develop the next-generation cutting-edge tool used during hip arthroscopy for femoroacetabular impingement (FAI). Client provides surgeons with real-time visualization and measurement capabilities by superimposing virtual tools on X-ray images, enabling precise clinical decision-making. The product will help surgers to plan and to validate the procedures by analyzing 2D images from X-Rays, CT, MRI and building 3D objects.

Our goal is to enhance the product’s capabilities, improving workflow efficiency and advancing surgical outcomes. This project will involve refining requirements, designing intuitive interfaces, and integrating advanced visualization tools to meet the highest clinical standards. Join us in shaping the future of minimally invasive orthopedic surgery.

Our client is the world's leading company in the medical device sector and has several programs of cooperation with GlobalLogic. We develop and test the native mobile application that collects therapy data of the medical devices, presents therapy data to both patients and doctors via cloud service and gather the data in the personal therapy management software system. The project is focused on developing a tool that enhances the recovery process and supports dealing with permanent health disorders, what in the final outcome saves the life of a patient.

Requirements

• 5+ years of proven experience working as a Senior Business Analyst and/or Product Owner.
• Mandatory experience in the Medical/Healthcare domain, with solid understanding of industry‑specific processes, regulations, workflows, and compliance considerations.

• Bachelor’s degree in Engineering or a related technical field.

   

  Core Competencies

• Demonstrated ability to take the lead in product and requirements management, including direct client‑facing responsibilities.
• Strong capability to plan, manage, and prioritize product feature backlogs ensuring continuous readiness of development tasks.
• Experience defining product vision, roadmap, and growth strategy aligned with business goals.
• Skilled in value assessment, creating business cases, and prioritizing epics, themes, and user stories based on ROI and strategic impact.
• Solid experience performing and facilitating Agile ceremonies involving both internal teams and client stakeholders.
• Advanced expertise in backlog management, iteration planning, and user story elaboration following industry best practices.
• Close collaboration experience with Product Management teams to maintain a well‑structured and value‑driven product backlog.
• Ability to lead release planning, set clear delivery expectations, and communicate timelines to stakeholders.
• Proven track record of removing impediments and enabling development teams to meet sprint/release commitments.
• Strong research and analytical skills to evaluate market trends, user needs, competitor landscape, and product roadmap impacts.

Job responsibilities

Business & Functional Analysis

• Own and maintain comprehensive documentation of business, functional, and system requirements.
• Collaborate cross‑functionally to design and propose effective business and product solutions.
• Engage directly with clients to elicit, clarify, refine, and validate business requirements.
• Develop deep domain and product knowledge to support engineering and design teams with accurate context and insights.

Product Ownership & Strategy

• Partner with clients to shape product strategy, scope, and design decisions, ensuring alignment with market needs and customer expectations.
• Influence product direction by providing insights into industry trends, competitive analysis, user behaviors, and best practices.
• Ensure the product backlog reflects high‑value, customer‑centric priorities and evolves in response to business objectives.

Collaboration & Delivery

• Work closely with internal engineering, design, and QA teams to drive successful and timely delivery of product features.
• Facilitate transparent communication across stakeholders regarding progress, risks, decisions, and dependencies.
• Support the team during implementation phases by providing clarifications, acceptance criteria, and functional guidance.
• Contribute to ongoing process improvements and promote Agile principles within the team and with client stakeholders.