Jobs Head / Chief

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we've built one of the largest AI communities in Europe.

About the Role and Client:
We are looking for a Head of Account Management, a leader who will build our client’s Client Relationship Development department from the ground up.
The role's task is to build systematic work with existing clients: assign personal managers to them, identify needs for other products across the group, and drive revenue growth per client.
This is a position for someone who creates the function rather than manages an existing one: the structure, segmentation, work standards, motivation system, and team all need to be defined and built independently.

Responsibilities:
- Develop the department structure: client segmentation, portfolio distribution, workload norms, service levels by segment.
- Define role profiles, form an account management team of 20+ people, and ensure their development.
- Together with HR, develop a motivation system focused on client portfolio growth.
- Describe and implement client engagement standards: contact frequency, information gathering, needs identification, CRM record-keeping.
- Be accountable for revenue from assigned client portfolios across the group's entire product line.
- Build a process for transferring clients from business units to the department: criteria, mechanics, and interaction between parties.
- Ensure growth in the number of products per client and retention of the client base.
- Personally manage key client relationships.
- Work with business units: pass identified client needs to relevant specialists, support complex multi-product deals.
- Formulate requirements for CRM and client analytics: client profile card, portfolio history, cross-sell reporting.
- Initiate the development of bundled offers together with product teams.
- Represent client interests within the company, including escalation of non-standard requests.
- Build and defend the department's plan, report on key metrics.
- Build a system for measuring the effectiveness of work with the client base.
- Prepare proposals for developing and scaling the function.

Requirements:
- 5+ years in client relationship management, client base development, or commercial functions, including 3+ years in a leadership position.
- Experience creating or substantially restructuring a function for working with existing clients - not just managing an already-built structure.
- Experience in a multi-product business: bank, fintech, payment services, insurance, telecom, or a large retail/service network.
- Confident command of client base development metrics: products per client, revenue per client, retention, share of wallet.
- Experience achieving results through adjacent departments without direct authority over them.
- Practical experience hiring, developing, and managing a team of 10+ people, including managing through team leads.
- Confident experience working with CRM as a business owner/requester: formulating requirements, controlling data quality, building reporting.
- English - Intermediate or above

Nice to Have:
- Experience in financial services, payments, or a segment with high-frequency client transactions.
- Experience working with a mass client base and data-driven segmentation.
- Experience developing motivation systems for commercial teams.
- Experience working at a company in a phase of rapid growth or organizational change.
- Knowledge of customer value development methodologies: CVM, customer lifecycle management.

What the client offers:
- The opportunity to build a function from scratch and define how it will work.
- A mandate to form the team and a budget for its development.
- A substantial client base with real growth potential within it.
- Direct interaction with company leadership and participation in the commercial committee.
- Competitive compensation: a fixed part plus a bonus tied to department results.
- A company with a stable market position and plans for international growth.

Vacancy

🔥 Head of Farm Operations / Hardware & RMT Ops Lead

A stable product company with 10 years of experience in the market is looking for a Head of Farm Operations to take ownership of a large-scale gaming hardware infrastructure.

The company develops software that automates processes in computer games.

🎮 The core product: gaming bots and cloud infrastructure that allow partners to automate operations across large volumes of gaming accounts and manage farms with hundreds and thousands of consoles.

We’re now looking for someone who can take full operational ownership of the hardware farm and make sure everything runs smoothly, efficiently, and at scale.

🛠 What you’ll be responsible for

— Manage a large fleet of PlayStation / Xbox devices and maintain high uptime

— Organize hardware procurement and work with suppliers

— Control logistics, inventory, and equipment condition

— Organize operators’ work, shifts, and daily processes

— Maximize daily farm output and operational efficiency

— Manage proxies, SIM cards, networking, and related infrastructure

— Identify the root causes of downtime and get the farm back online quickly

— Work closely with the Development / Technical teams to resolve infrastructure issues

— Build and improve operational processes as the farm scales

🎯 Who we’re looking for:

Your background could come from different areas:

🎮 RMT / Gaming — RMT Farm Manager, Farmer Lead, Segment Lead

📱 Traffic / Mobile Farms — Farm Team Lead, Mobile Farm Manager, multi-account infrastructure

🖥 Mining / Gaming Infrastructure — Mining Farm Manager, Gaming / VR / Computer Club Operations

📦 Hardware / Electronics — Operations or Procurement specialists experienced with large-scale hardware and suppliers

What matters to us:

• Experience managing a large fleet of physical devices

• Understanding of PlayStation / Xbox or similar hardware

• Experience with procurement and supplier management

• Basic understanding of network infrastructure, NAT, proxies, switches / hubs

• Experience managing operators / farmers

• Strong KPI and productivity management skills

• Experience organizing shifts and operational workflows

• Ability to independently troubleshoot hardware and infrastructure issues

• Strong ownership mindset — if something stops working, you find out why and get it running again.

🚀 What we offer

🔥 A stable company with 10 years of market experience

🎮 Large-scale gaming infrastructure with hundreds and thousands of devices

💻 Proprietary technology and cloud infrastructure

📈 A high-impact role with real ownership over operations and the opportunity to build and scale the entire direction.

We’re looking for someone who is comfortable getting into the details — hardware, infrastructure, people, suppliers, processes and technical issues — while keeping an eye on the bigger picture and being accountable for the final result.

The company and product are genuinely interesting, but the most exciting part is the scale and the challenges this person will own.

💬 Want to know more?

Linkup is looking for an experienced Head of Delivery to join the leadership team of an international software development company.

We are looking for a strong delivery leader who can take ownership of the delivery function, ensure predictable and high-quality execution across multiple client engagements, and continuously improve the way teams, processes, and clients work together.

This role combines strategic leadership with hands-on involvement when needed  from developing delivery standards and strengthening the management team to stepping into complex projects, client escalations, or business-critical situations.

What you’ll be responsible for

• Own and continuously improve the company’s Delivery function, ensuring predictable execution, quality, and client satisfaction across projects.
• Lead, mentor, and develop Delivery / Project Managers, strengthening their ownership and management capabilities.
• Maintain visibility into the overall project portfolio: delivery status, risks, capacity, financial performance, and key dependencies.
• Identify delivery risks early and ensure effective mitigation and escalation management.
• Support teams in complex or critical project situations and help drive them toward resolution.
• Build and improve delivery processes, standards, governance, and performance metrics without creating unnecessary bureaucracy.
• Ensure efficient resource allocation and collaborate with relevant teams on staffing and capacity planning.
• Work closely with Engineering, Sales, Account Management, Finance, and other functions to align delivery execution with business priorities.
• Participate in pre-sales, discovery, estimation, and project setup for complex opportunities when required.
• Build strong relationships with key clients and participate in strategic discussions and escalations.
• Contribute to improving project economics, including utilization, profitability, delivery efficiency, and sustainable account growth.

• Regularly analyze delivery performance and initiate improvements across teams and processes.

   

What we’re looking for

• 7+ years of experience in software delivery / project or program management, including experience in a leadership role.
• Proven experience managing multiple software development projects or a project portfolio simultaneously.
• Experience leading and developing Project Managers, Delivery Managers, or other delivery leaders.
• Strong understanding of the software development lifecycle, delivery methodologies, estimation, resource planning, and risk management.
• Experience working in an outsourcing, consulting, or software services environment.
• Solid understanding of project economics and key delivery metrics: budget, margin, utilization, capacity, scope, and profitability.
• Strong client-facing experience, including communication with senior stakeholders and handling difficult or escalated situations.
• Ability to balance strategic thinking with the willingness to dive into details when the situation requires it.
• Strong analytical and problem-solving skills with a structured approach to decision-making.
• Ability to operate effectively in a dynamic environment where priorities may change.
• Excellent communication, leadership, and stakeholder-management skills.

• Upper-Intermediate / Advanced English for regular communication with international clients.

   

• Benefits package:
• What we offer:
• Flexible work schedule, the ability to work remotely upon agreement with colleagues
• 12 working days of paid sick leave per year
• 20 working days of paid vacation per year
• Compensation package for Healthcare & Sport

• Accounting as a service

   

• Professional growth:
• Regular salary review
• Payment for overtime work
• Professional personalized career growth: сhallenging tasks and innovative projects, meetups and events for professional development, an individual development plan, mentorship program
• Spoken English courses aimed at improving communication skills (negotiation skills)

• Close cooperation with a customer and the ability to influence the product

   

• Fun:
• Corporate events and exciting team buildings
• Memorable anniversary presents

• You become a member of the loyalty program „IT Club”

   

We are looking for a Head of Retention to take full ownership of CRM and player retention for a B2C online casino brand.

This is a hands-on role for someone who wants to build the retention function from the ground up. At the initial stage, there will be no large CRM team underneath you — you will personally set up the processes, segmentation, campaigns, and retention strategy. As the product scales, the function and team are expected to grow around this role.

The product is currently being prepared for launch in new European markets, with an initial focus on the DACH region.

What you will do:

• Build and own the CRM & Retention function from the ground up.
• Develop the player lifecycle strategy across acquisition, activation, retention, reactivation and churn prevention.
• Create and manage segmented CRM campaigns across Email, Push, SMS and In-app channels.
• Build player segmentation based on lifecycle stage, behaviour and value.
• Analyze cohort retention, redeposit frequency, average deposit behaviour and LTV to identify growth opportunities.
• Own the bonus and promotional calendar, balancing retention performance with bonus cost and margin.
• Develop reactivation mechanics for inactive and churned players.
• Work with VIP/high-value player segments together with the relevant teams.
• Set up and manage CRM processes in Customer.io.
• Define communication logic, offers and content for CRM campaigns and use AI tools where appropriate to support content creation.
• Monitor retention KPIs, identify performance gaps and continuously test new mechanics and communication approaches.
• Manage the transition of retention activities from the existing outsourced setup to an in-house function.
• Work directly with the CEO and collaborate with Product, Support/VIP, Affiliates and other teams.

What we're looking for:

• 2+ years of hands-on CRM / Retention experience in online casino / iGaming.
• Strong practical experience building and launching CRM campaigns yourself.
• Understanding of player lifecycle, segmentation, retention and reactivation mechanics.
• Experience working with retention cohorts, redeposit behaviour, LTV and bonus economics.
• Experience with CRM / messaging platforms; Customer.io experience is highly relevant.
• Strong Excel / Google Sheets and analytical skills.
• Ability to combine analytics with creative campaign and offer development.
• Comfortable working independently and building processes without an established CRM team.
• Russian or Ukrainian + English sufficient for day-to-day work.

Nice to have:

• Experience with domain warming and email deliverability.
• SQL knowledge.
• Sportsbook retention experience in addition to casino.
• Experience with Figma and AI tools such as Claude or ChatGPT.

Our client company applies AI to Ukraine's drone fleet, flying on live combat missions. The company is partnered with some of the major OEMs and brigades in Ukraine, and its AI is also deployed on EU platforms.

The company was built on a simple premise: deterrence is proven in the field, not built in a laboratory. The company is hiring a Chief Engineer who wants to keep building, not step away from it.

This role leads the Pilot and Platform engineering teams - not through day-to-day people management or payroll, but through architecture, product decisions and direct technical leadership. A CTO sits above this role to handle strategy, business and financing; this position exists so that whoever holds it can stay close to the code and the customer instead of being pulled upward into the business.

Key Responsibilities

• Work with the product team to shape product development
• Own system architecture across the flight autopilot and hardware/platform layers
• Drive both the Pilot and Platform engineering teams to ship
• Lead product and architectural decisions, guide the teams, participate in recruiting

• Stay hands-on in the codebase (roughly half of the role)

   

Requirements

• Deep hands-on engineering expertise and strong credibility in the codebase
• Experience owning system architecture across complex, hardware-adjacent software systems
• A track record of driving engineering teams to ship without formal management authority
• Comfort working closely with product and OEM stakeholders on real-world trade-offs
• A build-first mentality - this is primarily a technical role, not a strategy or business-focused role

Company Offer

• Top-of-market compensation + equity
• A senior technical role that allows you to stay hands-on, close to both the code and the customer
• Direct influence over the architecture and a product deployed in real-world combat environments
• Military exemption (reservation) may be provided, subject to available company quota

Inception-1 is a fast-growing product company building AI-driven products that help people feel more connected and less alone. Our mission is to create meaningful digital experiences that blend technology with empathy — and to prove that AI can be both human and transformative.
We partner with leading infrastructure providers and move fast, experimenting, iterating, and scaling what works. Everything we build goes straight to production and real users.

We’re looking for a Head of Payments  to build and scale a high-performing global payment infrastructure across our products
 

The range of tasks:

• Payment Infrastructure Performance – enhance efficiency and scalability;
• Business Development: market analysis of payment providers, searching for opportunities to expand and diversify the portfolio of payment methods and negotiate with payment providers & international banks;
• Regulatory Monitoring – stay ahead of industry changes;
• Strategic Partnerships – negotiate and build strong relationships;
• Knowledge Sharing – contribute to a collaborative, expert-driven environment;

What we expect from you:

• 5+ years of experience in payment solutions, PSP operations, or fintech.
• Background in high-growth tech companies or venture-backed startups.
• Proven experience in structuring complex business challenges, conducting market and competitor analysis, and driving data-driven decision-making.
• Strong expertise in financial modeling, business case development, and performance analytics.
• Ability to build and optimize business processes, improving operational efficiency and scalability.
• Excellent problem-solving, analytical, and strategic thinking skills.
• High-level communication and negotiation skills, ability to influence and drive business decisions.

What we offer:

• Flexible work schedule and remote work;
• If necessary, assistance with relocation to safe places and finding housing;
• Online services of a corporate doctor, and after the probationary period - health insurance in Ukraine;
• 20 working days of paid vacation per year, unlimited sick leave;
• All equipment necessary for work;
• Compensation for the best courses on the market, corporate online meetups and lectures, a large library, business and management schools for employees;
• Free training in running, volleyball, boxing, and yoga;
• Corporate discounts on gym memberships.

We are a fast-growing, ambitious iGaming startup on a mission to scale rapidly. Our leadership team combines deep industry expertise, years of hands-on experience, and a powerhouse professional network. We are highly capable, data-driven, and ready for exponential growth - and we are now seeking an experienced Head of Analytics who will own our data strategy, drive business decisions through metrics, and lead our analytical team.

💡 How we work: You won’t have to build pipelines from scratch. We have a dedicated Data Engineer in the team to handle the heavy lifting. Your role is to guide the data architecture conceptually, while focusing heavily on what matters most: product metrics, business insights, and growth.

🔹 Key Responsibilities:

• Own the Metrics & Insights: Define, track, and analyze key business and product metrics to uncover growth opportunities.
• Data Strategy & Architecture: Guide how our data is structured and processed; work closely with our Data Engineer to design robust ETL/ELT workflows.
• Leadership & Execution: Lead and mentor our analytical team, ensuring high-quality analytical output.
• Data Democratization: Oversee the creation of actionable BI dashboards (reporting, cohort analysis, LTV/CAC modeling) to help stakeholders make fast, data-driven decisions.
• Strategic Advisory: Partner with the leadership team to translate complex analysis into strategic business recommendations.

🔹 Requirements:

• Expertise in Metrics: Strong, proven expertise in product and business metrics (specifically within iGaming/Gaming is a huge plus). You know exactly how to measure user behavior, LTV, retention, and monetization.
• High-Level Tech Understanding: Deep conceptual understanding of data infrastructure and ETL/ELT processes (we expect you to know how to build it and guide the process, though a Data Engineer will do the coding).
• Experience: 4+ years in Data/Product Analytics, with some experience in leading teams or mentoring analysts.
• Tech Stack (Conceptual & Practical): Advanced SQL, familiarity with BI tools, and web/product analytics tools.
• Soft Skills: Strong business acumen and the ability to translate raw data into clear, business-oriented narratives.
• Languages: English - B2 (Upper-Intermediate) or higher. Proficiency in Ukrainian will be a strong asset for smooth day-to-day collaboration.

🔹 What We Offer:

• Impact: A pivotal role in a dynamic, international Tier-1 iGaming ecosystem where your insights directly shape the product.
• Autonomy & Support: The freedom to build the analytics function your way, supported by a dedicated Data Engineer and top-tier industry experts.
• Flexibility: 100% remote work with a flexible schedule.
• Culture: A high-performance, results-oriented culture with zero bureaucracy.

JustMarkets is looking for an experienced Head of Infrastructure to lead our engineering operations and maintain a highly loaded, globally distributed trading infrastructure. In this role, you will be solving complex architectural challenges within our hybrid platform, bridging our on-premise trading core (Windows, MetaTrader) with an evolving Linux and Cloud-native ecosystem. You will drive infrastructure automation, as well as lead, mentor, and scale a team of highly skilled engineers.
 

Responsibilities

• Manage team capacity, resource allocation, and establish effective 24/7 on-call rotation processes for incident response.
• Take ownership of the infrastructure budget (FinOps), optimizing cloud costs across AWS, Azure, and Alibaba
• Lead, mentor, and scale a team of DevOps and Site Reliability Engineers
• Define the hiring strategy, interview candidates, and scale the infrastructure team as the business grows.
• Set up, maintain, and ensure the high availability of the global trading infrastructure.
• Guide the architectural vision of our hybrid infrastructure, balancing established on-premise trading cores with scalable Cloud-Native environments.
• Build and maintain comprehensive platform solutions tailored for our software development teams
• Drive the automation of infrastructure using Infrastructure-as-Code (Terraform, Ansible) and build robust CI/CD pipelines.
• Implement and maintain enterprise-level network information security, including DDoS mitigation and infrastructure hardening.
• Collaborate closely with Engineering teams, Product Owners, and C-level stakeholders to align infrastructure roadmaps with business goals.

• Draw up documentation, disaster recovery plans, and instructions for infrastructure operations.

   

Requirements

• 8+ years of hands-on experience in DevOps, System Administration, or Infrastructure Engineering in high-load environments.
• 3+ years of proven experience in a leadership role (managing teams of 20+ engineers).
• Solid experience with Cloud platforms (AWS, Azure, or Alibaba Cloud) and understanding of global network routing.
• Extensive knowledge and hands-on experience with IaC (Terraform, Ansible) and managing CI/CD pipelines.
• Knowledge of containerization and orchestration (Docker, Kubernetes) and a desire to drive Cloud-Native transformation.
• Strong background in network information security and implementing monitoring tools (e.g., Prometheus, Grafana, Datadog).
• Solid experience in administrating relational databases (MySQL).

• English level: Upper-Intermediate or higher (crucial for stakeholder management and technical documentation).

   

Will be a plus

• Experience in the FinTech, CFD domain, or High-Frequency Trading.
• Experience managing and scaling MetaTrader (MT4/MT5) server environments.
• Expertise in configuring and managing Windows Server environments and proficiency in PowerShell scripting.
• Proficiency in one or more programming languages
• Experience with PostgreSQL databases.

• Experience working with enterprise network architectures (BGP, bare-metal servers) and geo-distributed latency optimization.

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Our client is an established international holding group operating across trading, logistics, and investment sectors. Headquartered in Limassol (Cyprus) with cross-border operations, the group is establishing this newly created C-level role to consolidate global financial governance, treasury, and investment management.

Position involves direct reporting to the Owner and full legal employment based in Cyprus (flexible relocation window / remote onboarding available).

Key Responsibilities

• Financial Strategy & Modeling: Drive group-wide financial modeling, dynamic budgeting, capital allocation, and long-term planning.
• Treasury & Cash Flow: Oversee multi-currency cash flow, working capital, and global liquidity management.
• Consolidated Reporting & Compliance: Deliver accurate consolidated IFRS statements (P&L, Balance Sheet, Cash Flow) and ensure tax/regulatory compliance across EU and offshore jurisdictions.
• Banking & Stakeholder Management: Serve as the primary liaison with Tier-1 global banking partners, external auditors, tax advisors, and legal counsels.
• M&A & Investments: Direct investment portfolio performance, conduct financial due diligence, structure M&A transactions, and evaluate strategic business opportunities.

Requirements

• 10+ years of proven financial leadership (CFO, Finance Director, or VP of Finance) within international multi-jurisdictional holdings.
• Corporate Structuring: Strong track record in cross-border tax optimization, substance, and multi-entity financial consolidation.
• Balanced Expertise: Ability to maintain a 50/50 strategic balance between corporate financial controls and active investment/M&A execution.
• Education: Master’s or Bachelor’s degree in Finance, Accounting, or Economics (European Higher Education degree or European-accredited MBA/CMA is preferred).
• Languages: Professional fluency in English and native/fluent Russian.
• Mindset: High autonomy, proactivity, and partner-oriented communication style for direct Founder engagement.

Nice to have

• Internationally recognized certifications (ACCA, CFA, CPA, or CMA).
• Working knowledge of Greek.

We Offer

• Permanent, full-time C-level position.
• Competitive salary + performance-based bonus structure.
• Full legal employment contract based in Limassol, Cyprus.
• Flexible 2-month relocation window (remote onboarding permitted).

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.

We are looking for an experienced Head of VIP to lead and further develop the VIP direction across two iGaming projects.

This is a hands-on leadership role for someone who understands VIP management from the inside and can combine team leadership, player management, process development, and commercial focus.

You will take ownership of the existing VIP function, strengthen current processes, develop the team, and drive the further growth of the VIP player base and product.

🎯 What You'll Do

• Lead and develop the VIP team across two projects.
• Oversee day-to-day VIP operations and ensure high standards of player management.
• Develop the existing VIP player base and identify opportunities for further growth.
• Support the team in managing key and high-value players and complex player cases.
• Develop and improve VIP processes, workflows, and service standards.
• Improve VIP offers, campaigns, communication, and personalized player approaches.
• Monitor VIP and team performance and identify areas for improvement.
• Set clear priorities and ensure effective execution across the VIP function.

• Collaborate closely with CRM, Product, BI, Payments, and other teams on VIP initiatives.

   

🔎 What We're Looking For

• Proven experience in VIP management within iGaming.
• Previous experience leading a VIP team or function.
• Strong hands-on understanding of VIP and high-value player management.
• Experience building and improving VIP processes and team workflows.
• Good understanding of player behavior, retention, engagement, and VIP service.
• Strong leadership and people management skills.
• Commercial mindset and confidence working with VIP performance data.
• Ability to combine strategic thinking with hands-on involvement.
• Strong communication, decision-making, and problem-solving skills.

• High level of ownership and autonomy.

   

💼 What We Offer

• We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2)
• Paid vacation and sick leave 
• Competitive salary 
• Participation in company internal events .
• Freedom from micromanagement and rigid hierarchies 
• As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

🔥 Interested?

If you're an experienced VIP professional who enjoys working with players, developing a team, and improving the VIP experience, we'd love to hear from you.

Send us your CV and let's talk! 🚀

We are looking for an experienced operational leader to take full ownership of one of our iGaming brands. You will coordinate all key business functions, ensure smooth day-to-day operations, and drive sustainable growth across the brand.

Responsibilities

• Own day-to-day operations of the iGaming brand.
• Coordinate Affiliate, CRM, Retention, Customer Support, Payments, Risk, and Product teams.
• Drive brand performance across key business metrics (GGR, NGR, FTD, Retention, LTV).
• Launch new GEOs and operational initiatives.
• Build and optimize processes across all operational functions.
• Work closely with founders on the brand strategy and scaling.

Requirements

• 4+ years in iGaming.
• Experience managing an entire casino/sportsbook brand or leading Brand Operations within an iGaming company.
• Experience coordinating Affiliate, CRM, Retention, Customer Support, Payments, and Product teams.
• Strong understanding of operational KPIs: GGR, NGR, FTD, LTV, Retention.
• Knowledge of LATAM markets is a strong advantage.
• Experience launching new GEOs or scaling existing brands is a strong advantage.
• English level: Upper-Intermediate or higher

We offer

• Opportunity to join a fast-growing international product
• Direct collaboration with decision-makers
• High level of ownership and autonomy
• Opportunity to influence product and business strategy
• Career growth toward executive leadership
• Competitive compensation
• Remote-first environment
• Paid vacation and sick leave
• Professional development support

Chief Operating Officer (COO)
 

About Us

We are an international iGaming company operating globally since 2020. Our portfolio includes several successful Sportsbook and Casino brands. Over the past year, we have doubled our business scale and were recognized as the Best Sportsbook Operator at the SiGMA Awards.

As we continue our rapid growth, we are looking for an experienced Chief Operating Officer (COO) to lead operational excellence, drive business performance, and support the company's strategic expansion.
 

Responsibilities

• Lead and oversee all operational aspects of the business.
• Develop and execute operational strategies aligned with company goals.
• Optimize business processes to improve efficiency, scalability, and profitability.
• Manage and coordinate cross-functional teams across key business units.
• Define operational KPIs and ensure their successful achievement.
• Analyze business performance and make data-driven decisions.
• Identify growth opportunities and support market expansion initiatives.
• Monitor industry trends and adapt operational strategies accordingly.
• Manage operational risks and ensure business continuity.
• Build and maintain strategic relationships with partners and stakeholders.
• Represent the company at industry events, conferences, and business meetings.
   

Requirements

• 5+ years of experience in the iGaming industry.
• 2+ years of experience in a senior leadership role such as COO, Head of Operations, Head of Casino, Head of Sportsbook, Head of Regions, or equivalent.
• Proven track record of launching and scaling products in new markets while achieving business KPIs.
• Strong understanding of online casino and sportsbook operations.
• Hands-on experience across multiple business functions within an iGaming organization.
• Experience designing, implementing, and optimizing operational processes.
• Strong understanding of affiliate marketing and partnership management.
• Data-driven approach with the ability to analyze performance and optimize business strategies.
   

Skills

• Strong leadership and people management skills.
• Excellent communication and stakeholder management abilities.
• Strategic thinking combined with hands-on execution.
• Strong problem-solving and decision-making capabilities.
• Ability to operate effectively in a fast-paced environment.
• English level B2+ or higher.
• Additional languages will be considered an advantage.
   

What We Offer

• Fully remote work environment.
• Flexible working hours.
• Competitive salary package.
• Dynamic and international team.
• Fast decision-making processes and minimal bureaucracy.
• 20 paid vacation days annually.
• 5 paid sick leave days.
• Public holidays according to company policy.
• Opportunity to play a key role in the growth of a rapidly scaling iGaming business.
   

Recruitment Process

Stage 1: Interview with Recruiter
Stage 2: Interview with Hiring Manager
Stage 3: Offer

The Defense Procurement Agency (DOT) is a state-owned enterprise responsible for procuring military equipment, ammunition, UAVs, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine's defense capabilities by ensuring reliable procurement and supporting the development of the national defense industry.

Our vision: To become the driving force behind a modern defense procurement ecosystem built according to NATO standards.

We are looking for a Head of Product to lead cross-functional product teams responsible for delivering digital solutions that support critical defense procurement and operational processes. You will drive product strategy, oversee product delivery, and help shape the digital transformation of one of Ukraine's most important public organizations.

Responsibilities

• Lead the end-to-end product lifecycle, from discovery and planning to delivery and continuous improvement. 
• Define product vision, objectives, roadmap, and success metrics.
• Analyze business processes, stakeholder needs, and functional requirements to identify effective digital solutions. 
• Build, manage, and develop teams of Business Analysts and Project Managers. 
• Collaborate with executive leadership, end users, technical teams, and external vendors. 
• Establish and improve product management, business analysis, and project delivery processes. 
• Evaluate and introduce new technologies and tools to support product development. 
• Research regulatory requirements and translate them into technical requirements. 
• Prepare high-level business and technical requirements for software solutions. 
• Collaborate with the Ministry of Defense of Ukraine on defining requirements for SAP implementation initiatives. 
• Provide regular progress updates and product status reports to leadership and key stakeholders.

Requirements

• Bachelor's degree in Information Technology, Management, System Analysis, or a related field. 
• Experience leading product or project management initiatives. 
• Experience defining high-level product requirements and detailed technical specifications. 
• Proven experience implementing product management and business analysis processes. 
• Experience with ClickUp, Camunda, or similar platforms. 
• Knowledge of BPMN 2.0 and UML. 
• Understanding of APIs and enterprise system integration principles. 
• Familiarity with digital government technologies, including electronic signatures (QES) and government registries. 
• Strong stakeholder management and communication skills. 
• English proficiency at Intermediate level or higher. 
• Strategic thinking, leadership mindset, and strong organizational skills. 
• Proactive attitude and willingness to drive continuous improvement. 
• Zero tolerance for corruption.

Nice to Have

• Additional education or certifications in Product Management, Business Analysis, Public Administration, or SAP. 
• Experience participating in SAP implementation projects. 
• Experience working with government institutions or large public-sector organizations. 
• Experience leading digital transformation initiatives within enterprise environments.

What We Offer

• Work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.
• Opportunity to work on large-scale enterprise systems with real national impact.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

Welcome to King Group — a place where the best people from the IT and gambling industries meet to do amazing things together. We operate numerous projects in the iGaming sector in the markets of Ukraine and Tier 1, invest in venture startups.

We are looking for a Head of Business Development (B2B Platform) who will be responsible for acquiring new clients and scaling the partnerships function — from prospecting and closing deals to building long-term relationships with partners.

What you will do:

• Acquire new B2B partners (operators, affiliate teams, investors) interested in launching iGaming products in Tier 1 markets
• Manage the full sales cycle
• Build and manage a pipeline of potential clients
• Present the product as an end-to-end solution for launching and scaling brands
• Develop commercial proposals tailored to partners’ business models
• Lead negotiations at the C-level and close complex deals
• Analyze Tier 1 markets: competition, trends, regulatory and platform constraints
• Leverage client feedback and contribute to product development
• Build long-term partnerships and grow clients post-launch

What we are looking for:

• 3+ years of experience in B2B sales (iGaming, affiliate, fintech, or related regulated / high-risk industries)
• Experience selling complex products or solutions (platforms, white label, performance-based models)
• Understanding of Tier 1 market specifics
• Understanding of user acquisition and monetization models in iGaming
• Strong negotiation and deal-closing skills
• Ability to independently build a pipeline and achieve revenue targets
• English level: Upper-Intermediate or higher

Nice to have:

• Personal network within the iGaming or affiliate industry
• Experience working with White Label solutions in Tier 1 markets

What we offer:

• Work with a real product and have a direct impact on results
• Minimal bureaucracy — fast decision-making and support for strong ideas
• Influence on product and business outcomes, not just task execution
• Freedom in choosing approaches and tools
• Direct collaboration with the business and fast execution of initiatives
• A supportive, results-driven team
• Opportunities to learn and share expertise (mentorship, internships)
• Competitive compensation + full benefits package (health insurance, sports and meal compensation)
• 18 days of paid vacation + additional days off for important life events
• Comfortable office in the center of Kyiv
• Referral bonuses
• Relocation support

We are looking for a talented, experienced, and highly hands-on Agentic Tools Architect to design and modernize business-critical operational platforms and transform them into AI-native, agent-operable systems.

This role combines deep expertise in business systems and operational processes with hands-on engineering, architecture, and agentic AI implementation. The ideal candidate has strong Ruby on Rails experience, understands platforms such as Odoo, Redmine, and GitHub, and has practical experience building AI-agent workflows, integrations, APIs, and automation in production environments.

What You'll Do:

• Own the architecture and feature roadmap for operational platforms, from business-process discovery through design, planning, and implementation.
• Design cross-system workflows and integrations that connect business operations, delivery, support, finance, and engineering processes into a coherent operational platform.
• Design secure, agent-operable interfaces using APIs, MCP servers, webhooks, and automation that allow AI agents to safely read, create, route, and resolve operational work.
• Lead the modernization of legacy business systems, including version upgrades, replacement of manual workflows, and migration away from fragile customizations.
• Architect and develop Redmine plugins and Rails-based extensions, Odoo modules, and GitHub Apps/Actions.
• Build upgrade-safe customizations using clean interfaces, contract-first APIs, testing, and well-defined migration strategies.
• Establish standards for access control, data integrity, observability, testing, and human-in-the-loop controls for AI agents operating in business-critical systems.
• Review architectural and implementation changes, including AI-generated code and agent-authored configurations.
• Availability to work until 2 pm - 3pm US EST.

What We're Looking For:

• 10+ years of experience in software engineering, business-systems architecture, platform engineering, or a related field.
• Expert-level Ruby on Rails experience, ideally including production development or maintenance of Redmine plugins or comparable Rails-based extensions.
• Strong understanding of business processes across operations, delivery, support, finance, and engineering.
• Practical experience with agentic AI development, including MCP, LLM tooling, AI-assisted automation, or agent-orchestrated workflows in production.
• Strong experience designing and building plugins, modules, integrations, and extensions that remain maintainable and upgrade-safe across product versions.
• Strong API and integration design skills, with an understanding of how human workflows, AI agents, and underlying business systems should interact.
• Strong focus on clean, tested, production-grade engineering and reliable systems.
• Experience working with operational platforms such as Odoo, Redmine, GitHub, ERP, ITSM, DevOps, or comparable business-critical systems.

Nice to Have:

• Python and Odoo module development experience.
• Strong PostgreSQL knowledge.
• Experience modernizing or migrating legacy systems across major product versions.
• Experience in SaaS, scale-up, or PE-backed environments.
• Experience working with remote and globally distributed teams.
• Comfortable operating in high-ownership, ambiguous environments where you are expected to design solutions rather than simply implement predefined requirements.

This is a hands-on architecture and engineering role for someone who can bridge business operations, enterprise tooling, software engineering, and agentic AI to build the infrastructure required for AI-driven operations at scale.