Jobs Tech Leadership

We are looking for an Engineering Manager or experienced Team Lead with a strong Data Engineering background to lead and scale the teams building our high-reliability, secure, and linearly scalable Data direction.

This role is ideal for engineering leaders who combine strong technical expertise in data and platform engineering with people leadership and delivery ownership. Whether you are already an Engineering Manager or a hands-on Team Lead looking to expand your impact, you will play a key role in shaping teams, data architecture, and engineering culture.

You will lead the company's transition toward an AI-first approach - ensuring fast, governed access to analytics and AI/ML models while maintaining strict financial and regulatory compliance. You will work at the intersection of data engineering, platform/infrastructure, and business, with a strong focus on reliability, performance, scalability, security, and data governance.

Responsibilities

• Lead and develop cross-functional Data Engineering and Data Platform teams
• Own delivery, quality, and technical outcomes for the data platform
• Partner closely with Product, Analytics, Data Science/ML, and Senior Engineering leadership to translate business and AI requirements into a scalable platform roadmap
• Drive and evolve data engineering processes, including planning, estimation, CI/CD for data, testing and data quality, code reviews, and release management
• Contribute to architectural decisions for data systems running on hybrid infrastructure (batch + streaming, lakehouse, and beyond)
• Ensure high availability, performance, data reliability, and observability of production pipelines and platform services
• Embed security, privacy, data lineage, and regulatory compliance into the platform by design
• Identify and reduce technical and data debt while maintaining delivery velocity
• Mentor engineers, support career growth, conduct 1:1s and performance conversations
• Participate in hiring and team scaling initiatives
• Foster a culture of ownership, collaboration, data quality, customer focus, and continuous improvement

Requirements

• 5+ years of hands-on professional Data Engineering experience, with a strong track record of building and operating production-grade data pipelines and platforms
• Experience leading engineering teams as an Engineering Manager, Team Lead, or similar leadership role
• Strong understanding of modern data architectures, including data modeling, ETL/ELT, distributed data processing, pipeline orchestration, batch and streaming workloads, and data storage
• Experience delivering complex data systems or platforms in production environments
• Background in financial systems, FinTech, or other high-reliability, regulated domains
• Strong understanding of data platform and backend systems - data modeling, distributed data processing, and pipeline orchestration
• Hands-on experience with the modern data stack: batch and streaming processing, orchestration, and warehousing/lakehouse 
• Knowledge of CI/CD pipelines, infrastructure automation, and deployment strategies for data workloads
• Familiarity with data observability (data quality, metrics, logging, alerting, lineage) and performance monitoring

Nice to Have

• Experience building platforms that serve AI/ML workloads (feature stores, MLOps, model-serving, vector/embedding stores)
• Experience with low-latency or high-throughput data systems
• Exposure to trading, fintech, or market-data platforms
• Experience with data governance, security, and regulatory compliance (PII handling, audit, lineage) in financial environments
• Experience scaling data and engineering teams and organizations

About the role

We are looking for an AI Automation & Agentic Systems Lead who will own the company's AI transformation.

This role is much broader than software development.

You will analyze how every department operates, identify bottlenecks, redesign business processes, build AI agents, automate workflows, and implement AI solutions that become part of employees' daily work.

Your responsibility is not simply writing code—your responsibility is delivering measurable business outcomes through AI.

We are looking for someone who naturally asks:

"Can this process be automated?"

instead of

"Who should do this manually?"

Your responsibilities

• Own the company's AI automation strategy.
• Analyze business processes across all departments.
• Identify opportunities for AI-driven optimization.
• Design and build production-ready AI agents.
• Create internal AI products and automation tools.
• Integrate LLMs into business workflows.
• Build Retrieval-Augmented Generation (RAG) systems using company knowledge.
• Develop multi-agent systems.
• Integrate internal and external APIs.
• Build dashboards and analytical tools.
• Automate reporting and decision-support systems.
• Design AI-first workflows for HR, Finance, Legal, Operations, Recruiting, Marketing, Customer Support, and Engineering.
• Collaborate directly with department heads to understand business needs.
• Measure the impact of automation using business metrics.
• Continuously improve and scale AI solutions.

What you'll build

Examples of projects you may own:

• AI Recruiting Assistant
• HR AI Agent
• Finance AI Assistant
• Legal Document AI
• Executive AI Dashboard
• AI Knowledge Assistant
• AI Operations Assistant
• AI Performance Review Assistant
• AI Analytics Platform
• AI Reporting Platform
• AI Employee Support Agent

Required experience

• 5+ years of software engineering experience.
• Strong Python or TypeScript.
• Experience building production AI applications.
• Experience designing and deploying AI agents.
• Experience integrating OpenAI, Anthropic, Gemini, or similar LLM APIs.
• Experience with RAG architectures.
• Experience with vector databases.
• Experience integrating REST APIs.
• Experience working with SQL and NoSQL databases.
• Experience building internal business tools.
• Experience with cloud platforms.
• Excellent communication skills.
• Strong systems thinking.
• Ability to translate business problems into technical solutions.

AI-first mindset

We are specifically looking for engineers who:

• naturally use AI in their daily work;
• think AI-first rather than process-first;
• design autonomous workflows instead of manual operations;
• build AI systems instead of simply consuming AI tools;
• look for automation opportunities before adding headcount.

We're looking for builders, not prompt users.

Must-have

Real production experience building AI Agents.

This role is not about prompt engineering alone.

You should have experience building AI systems that:

• use tools and APIs;
• maintain memory and context;
• orchestrate multiple agents;
• perform autonomous tasks;
• are used by real users in production.

Success after 3 months

• AI automation roadmap delivered.
• First production AI agents deployed.
• Multiple business workflows automated.
• Department heads actively using AI solutions.

Success after 6 months

• AI integrated into every major department.
• Internal knowledge accessible through AI.
• Company-wide AI dashboards available.

• Measurable reduction in manual work.

   

  What we offer

• Opportunity to lead the company's AI transformation.
• Freedom to select technologies and architecture.
• Direct collaboration with founders and executive management.
• High ownership and real business impact.
• Budget for AI tools and experimentation.
• Opportunity to build products used across the entire company.
• Competitive compensation.
• Flexible work environment.
• A team that believes AI should transform every business function—not just software development.

dNovo Group is a Toronto-based digital marketing agency specializing in SEO, Paid Media, Web Design, AI Search Optimization, Content Marketing, and Reputation Management. We're looking for a Head of Operations with proven experience leading operations within a digital marketing agency. 

This is not a general corporate operations or traditional COO role. The ideal candidate has hands-on experience managing SEO, Paid Media, Web Development, and Account Management teams while overseeing client delivery, operational excellence, and agency growth.

What You'll Do

Lead Agency Operations

• Oversee the day-to-day operations of the agency.
• Ensure projects are delivered on time and exceed client expectations.
• Support and mentor our Account Managers and Project Managers.
• Improve workflows, communication, and operational efficiency.
• Monitor team capacity, priorities, and overall performance.
• Oversee website launches and technical projects, ensuring high-quality delivery and alignment with client goals.
• Help build systems and processes that allow the agency to scale.

Build Strong Client Relationships

• Serve as a trusted advisor for key client accounts.
• Lead client meetings, strategy sessions, and business reviews.
• Resolve escalated client issues with professionalism and confidence.
• Identify opportunities to grow existing client relationships.

Drive Business Growth

• Conduct discovery calls with prospective clients.
• Understand client goals and recommend tailored digital marketing solutions.
• Develop strategic marketing plans and proposals.
• Help close new business opportunities.
• Support upselling and cross-selling within existing client accounts.

Partner with the CEO

• Work closely with the CEO to execute company goals and strategic initiatives.
• Identify opportunities to improve performance, profitability, and client satisfaction.
• Foster a culture of accountability, collaboration, and continuous improvement.

What We're Looking For

• 5+ years of experience working in a digital marketing agency.
• 2 + years leading Account Managers, Project Managers, or client delivery teams in an agency environment.
• Experience leading teams and managing client relationships.
• Strong sales and business development skills.
• Strong understanding of SEO, AI Search Optimization, Paid Media, website development, WordPress, website launches, and digital marketing strategy.
• Excellent leadership, communication, and relationship-building skills.
• Strong organizational and problem-solving abilities.
• Comfortable managing multiple priorities in a fast-paced environment.

What We Offer

• Competitive salary based on experience and qualifications.
• A leadership role with significant impact on the company's growth.
• A supportive, ambitious, and international team.
• Opportunities for professional growth and career advancement.

*Please note: This role is specifically for candidates with digital marketing agency experience. Applicants whose operations experience is primarily in HR, payroll, finance, manufacturing, logistics, healthcare, retail, hospitality, or other non-agency industries will not be considered.

💻 We’re hiring: Senior PHP Developer (Payments)

We’re building next-gen payment infrastructure for high-volume, high-risk merchants.

Looking for a Senior PHP Developer to build and scale core payment systems — integrations, APIs, and backend architecture.

⚙️ What you’ll do:

• Build and scale payment processing systems & APIs
• Integrate acquirers, processors (RocketGate focus), and payment methods
• Develop merchant dashboards & monitoring tools
• Implement fraud, disputes, and chargeback flows
• Design high-load, high-availability backend systems

🎯 You should have:

• Strong experience in payments (CNP / high-risk)
• Solid PHP / Laravel background
• Experience with processor integrations & payment flows
• Understanding of PCI DSS & secure systems
• Experience building scalable, high-throughput systems

✨ What you get:

• Fully remote & flexible
• High ownership, no micromanagement
• Direct impact on core product

If you’ve built real payment systems at scale — let’s talk 🚀

About Equals 5

Equals 5 is a marketing data platform for pharma. Our clients are pharmaceutical brands and the people we reach are verified healthcare professionals. 

The core product is a Laravel + Vue.js application on GCP, sitting on top of PostgreSQL and ClickHouse.

The role

You own the platform. Our product lead decides what we build and why. You decide how it is built, then build it and ship it. There is no engineering manager in between and no architecture committee to convince. You set the technical direction, you choose the tools, and you are accountable for what runs in production.

This is a hands-on engineering role, not a management one. Your leverage comes from AI coding agents and small team developers and QA.

What you will do

• Own the Equals 5 web platform end to end: Laravel API, Vue 3 SPA, PostgreSQL schema, deploys
• Take features from the first product conversation through to release: data model, API, UI, tests, rollout
• Work directly with the product lead on weekly priorities, with no ticket relay in between
• Query and shape campaign data across PostgreSQL, BigQuery and ClickHouse, and keep dashboards fast on hundreds of millions of rows

• Own reliability and security: monitoring, alerting, incident response, careful handling of healthcare-professional data

   

   

How we work with AI

AI-assisted development is how we ship, not something we are piloting. Picture yourself running a small team of coding agents (Claude Code, Cursor, Copilot): you hand off the mechanical work and keep your attention on architecture, data correctness and security.

That only works if you can tell when the agent is wrong. We want someone who reads generated code critically and throws it out when it deserves throwing out. Whatever ships, you are still the engineer on the hook for it.

Must have

• 5+ years full-stack, with deep Laravel (Eloquent, queues, events, service providers, testing) and Vue 3 (Composition API, Pinia, Vue Router) or similiar.
• Real SQL ability plus hands-on work with an analytical store: BigQuery, ClickHouse, Snowflake or similar
• PostgreSQL beyond CRUD: indexing, query plans, migrations against live tables

• AI coding tools as part of your daily workflow, with a clear view of where they fail

   

   

Nice to have

• Ad-tech or marketing analytics background: impressions, clicks, attribution windows, audience matching
• Healthcare or pharma domain, especially consent and PII handling
• GCP at the service-design level (Cloud Run, Cloud SQL, GCS) and IaC with Pulumi or Terraform
• E2E testing with Playwright or Cypress
• TypeScript and Vite build tooling

Tech stack

PHP 8.2 / Laravel 10 · Vue 3, PostgreSQL, Redis · ClickHouse, GCP, Docker, GitHub Actions · Grafana · Claude Code

What we offer

• Fully remote with flexible hours, overlapping EU timezones for syncs
• Full technical ownership: you are in the decision, not downstream of it
• Paid AI tooling, including Claude Code
• Real data volumes and integration problems you will not find in tutorials
• A small team with no bureaucracy, where decisions happen the same day

Interview process

1. Intro call, 30 min — expectations both ways
2. Technical interview, 90 min — Architecture, data modeling and integration failure modes
3. Culture fit interview with PM

Head of Risk & Anti-Fraud  CIS

We are looking for an experienced Head of Risk & Anti-Fraud for an international B2C iGaming / Online Casino project focused on CIS markets.

Responsibilities:

• Build and develop the Risk & Anti-Fraud function
• Detect fraud, multi-accounting, bonus abuse, and suspicious player behaviour
• Manage risks related to deposits and withdrawals
• Develop risk rules, limits, alerts, and automated checks
• Analyse suspicious transactions and player behaviour patterns
• Manage payment fraud and chargebacks
• Oversee KYC/AML processes from the Risk side
• Build Risk KPIs, monitoring, and reporting
• Work closely with Payments, Product, Support, CRM, and Analytics teams

Requirements:

• Experience as Head/Lead of Risk, Fraud, or Anti-Fraud in iGaming / Online Casino
• Strong understanding of B2C casino operations
• Strong expertise in Anti-Fraud, Bonus Abuse, and Payments Risk
• Understanding of KYC/AML processes
• Experience building or scaling a Risk function
• Strong analytical skills
• Experience with CIS markets will be a strong advantage

Format: Remote, Full-time
GEO: CIS
Industry: B2C iGaming / Online Casino

About the project

We're looking for a Solution Architect with a strong background in Java and React to define and own the technical architecture of a new project in the Marketplace domain for a client based in KSA (Saudi Arabia). The project is expected to kick off in September and will run for 12 months, with a possible extension.

The team will consist of 14 specialists: 6 Full-Stack Developers, 2 Tech Leads, a designer, and QA engineers.
 

Tech stack

• Java Spring Boot
• React / Next.js
• MySQL
• Redis
• ActiveMQ
• Kubernetes
• Modular Monolith Architecture
   

Responsibilities

• Define and own the overall system architecture within a Modular Monolith approach
• Make key technical decisions on service boundaries, data flow, and integration patterns
• Design the architecture for scalability, performance, and maintainability at Marketplace scale
• Set technical standards and guidelines across the project (Java Spring Boot, React/Next.js, data layer, messaging, caching)
• Review and validate architectural decisions made by Tech Leads and development teams
• Own infrastructure and deployment architecture decisions (Kubernetes)
• Collaborate directly with the client (KSA) on technical vision, requirements, and trade-offs
• Identify technical risks early and propose mitigation strategies
   

Requirements

• Extensive experience designing and delivering large-scale systems with Java Spring Boot
• Solid understanding of React / Next.js ecosystem and frontend architecture
• Proven experience in a Solution Architect role on complex, multi-team projects
• Deep understanding of Modular Monolith Architecture and when to apply it
• Strong experience with relational databases (MySQL) and data modeling at scale
• Experience designing systems using message brokers (ActiveMQ) and caching (Redis)
• Strong hands-on experience with Kubernetes and cloud-native architecture
• Excellent communication skills and experience presenting architecture to clients and stakeholders
• Upper-Intermediate+ English level for client communication
   

Nice to have

• Experience architecting Marketplace domain platforms
• Experience working with clients from the Middle East region
• Experience mentoring Tech Leads and development teams on architectural best practices
   

We offer

• A long-term project (12+ months) with stable workload
• Full ownership of technical architecture and direct influence on project outcomes
• Work with a large, well-structured team and direct client exposure
• A modern tech stack and complex, large-scale architectural challenges
  Remote Work Environment. Work from anywhere and be part of a geographically diverse team
• Possibility of payment by PE account, Payoneer, or Wise
• Bonus & Referral system
• Flexible working hours 
• Paid professional certifications & educational courses
• Paid English classes
• Friendly atmosphere with quarterly team building
• No bureaucracy

About the project

We're looking for a Tech Lead with a strong background in Java and React to lead a team of 3 developers on a new project in the Marketplace domain for a client based in KSA (Saudi Arabia). The project is expected to kick off in September and will run for 12 months, with a possible extension.
 

Tech stack

• Java Spring Boot
• React / Next.js
• MySQL
• Redis
• ActiveMQ
• Kubernetes
• Modular Monolith Architecture
   

Responsibilities

• Lead and mentor a team of 3 developers, ensuring quality delivery and technical growth
• Own technical decisions and architecture within the Modular Monolith setup
• Set up and enforce coding standards, best practices, and code review processes
• Collaborate directly with the client (KSA) on technical requirements and project scope
• Coordinate with Solution Architect and other project stakeholders
• Manage task breakdown, estimation, and delivery timelines for the team
• Identify and resolve technical risks and bottlenecks
   

Requirements

• Strong commercial experience with Java Spring Boot
• Solid knowledge of React (Next.js is a plus)
• Proven experience in a Tech Lead / team lead role
• Experience working with relational databases (MySQL)
• Understanding of message brokers (ActiveMQ) and caching (Redis)
• Experience with Kubernetes
• Understanding of Modular Monolith Architecture principles
• Strong communication skills and experience working directly with clients
• Upper-Intermediate+ English level for client communication
   

Nice to have

• Experience on Marketplace domain projects
• Experience working with clients from the Middle East region
• Experience leading small, focused teams (3-5 people)
   

We offer

• A long-term project (12+ months) with stable workload
• Work in a large, well-structured team with clear role distribution
• A modern tech stack and interesting architectural challenges
• Remote Work Environment. Work from anywhere and be part of a geographically diverse team
• Stay Ahead of the Curve. Work with cutting-edge technologies
• Possibility of payment by PE account, Payoneer, or Wise
• Bonus & Referral system
• Flexible working hours 
• Paid professional certifications & educational courses
• Paid English classes
• Friendly atmosphere with quarterly team building
• No bureaucracy

About Us

We are an international iGaming company operating globally since 2015. Our portfolio includes several successful Sportsbook and Casino brands.

As we continue our rapid growth, we are looking for an experienced Chief Operating Officer (COO) to lead operational excellence, drive business performance, and support the company's strategic expansion.

Responsibilities

• Lead and oversee all operational aspects of the business.
• Develop and execute operational strategies aligned with company goals.
• Optimize business processes to improve efficiency, scalability, and profitability.
• Manage and coordinate cross-functional teams across key business units.
• Define operational KPIs and ensure their successful achievement.
• Analyze business performance and make data-driven decisions.
• Identify growth opportunities and support market expansion initiatives.
• Monitor industry trends and adapt operational strategies accordingly.
• Manage operational risks and ensure business continuity.
• Build and maintain strategic relationships with partners and stakeholders.
• Represent the company at industry events, conferences, and business meetings.
   

Requirements

• 5+ years of experience in the iGaming industry.
• 2+ years of experience in a senior leadership role such as COO, Head of Operations, Head of Casino, Head of Sportsbook, Head of Regions, or equivalent.
• Proven track record of launching and scaling products in new markets while achieving business KPIs.
• Strong understanding of online casino and sportsbook operations.
• Hands-on experience across multiple business functions within an iGaming organization.
• Experience designing, implementing, and optimizing operational processes.
• Strong understanding of affiliate marketing and partnership management.
• Data-driven approach with the ability to analyze performance and optimize business strategies.
   

Skills

• Strong leadership and people management skills.
• Excellent communication and stakeholder management abilities.
• Strategic thinking combined with hands-on execution.
• Strong problem-solving and decision-making capabilities.
• Ability to operate effectively in a fast-paced environment.
• English level B2+ or higher.
• Additional languages will be considered an advantage.
   

What We Offer

• Fully remote work environment.
• Flexible working hours.
• Competitive salary package.
• Dynamic and international team.
• Fast decision-making processes and minimal bureaucracy.
• 20 paid vacation days annually.
• 5 paid sick leave days.
• Public holidays according to company policy.
• Opportunity to play a key role in the growth of a rapidly scaling iGaming business.

For our partner, we are looking for Head of Affiliates

Licensed iGaming Project | Pre-launch | Kyiv, Ukraine

About the Company

We are an international product company entering an exciting new stage of growth with the launch of a next-generation online casino for the Ukrainian market.

Our leadership team brings 8+ years of successful experience in the iGaming industry, supported by strong expertise across FinTech, digital products, technology, and other high-growth business domains.

We understand how to build scalable products, launch successfully in competitive markets, and create teams that deliver long-term results.

Today, our core leadership team is already in place, and we are actively building the key functions that will shape the future of the product.

This is a unique opportunity to join at an early stage, influence strategic decisions, establish processes from the ground up, and see your ideas quickly become reality.

We value ownership, initiative, transparency, and collaboration. Here, talented professionals have the freedom to make decisions, work directly with business leaders, and create meaningful impact without unnecessary bureaucracy.

About the Role

We are looking for an experienced Head of Affiliates to lead and scale our affiliate marketing function for the Ukrainian market.

This is a strategic and hands-on role for someone who deeply understands the iGaming affiliate ecosystem, has strong relationships within the industry, and knows how to build profitable affiliate partnerships from the ground up.

You will be responsible for developing the affiliate strategy, launching the affiliate program, managing key partners, driving player acquisition, and ensuring sustainable growth in the Ukrainian market.

Responsibilities

• Build and lead the affiliate marketing strategy for the Ukrainian market.
• Launch, manage, and scale the company’s affiliate program from the pre-launch stage.
• Identify, negotiate, onboard, and manage high-performing affiliate partners.
• Develop long-term relationships with affiliates, media buyers, networks, and key industry partners.
• Own affiliate acquisition targets, performance KPIs, budgets, and ROI.
• Negotiate CPA, RevShare, hybrid, and custom commercial deals.
• Monitor affiliate performance, traffic quality, conversion rates, and player value.
• Work closely with Product, CRM, BI, Legal, Payments, and Marketing teams to optimize performance.
• Ensure affiliate activities comply with internal policies, brand guidelines, and market regulations.
• Analyze market trends, competitor activity, and affiliate opportunities in Ukraine.
• Build reporting processes, performance dashboards, and transparent partner communication.
• Represent the company at relevant iGaming events, conferences, and partner meetings when needed.

Requirements

• Proven experience in affiliate marketing within the iGaming industry.
• Strong knowledge of the Ukrainian iGaming market.
• Solid existing network of affiliates, media buyers, and industry partners.
• Experience launching or scaling affiliate programs for casino, betting, or gaming products.
• Strong understanding of CPA, RevShare, hybrid deals, player acquisition, retention, and LTV.
• Ability to analyze traffic quality, conversion funnels, ROI, and partner performance.
• Strong negotiation, communication, and relationship-building skills.
• Hands-on mindset with the ability to work independently in an early-stage environment.
• High level of ownership, initiative, and business thinking.
• Comfortable working remotely with international teams.

Nice to Have

• Experience working with online casino products in Ukraine.
• Existing relationships with top Ukrainian affiliate partners.
• Experience with affiliate platforms, tracking tools, BI dashboards, or CRM systems.
• Previous experience in a pre-launch or startup-stage iGaming product.
• Understanding of local Ukrainian payment methods, regulations, and player behavior.

Company Offers

• Competitive compensation with timely payments.
• Fully remote work environment with flexible cooperation options.
• Direct impact on product development, acquisition strategy, and business decisions.
• Opportunity to join at the pre-launch stage and shape a new iGaming product for Ukraine.
• High ownership, fast decision-making, and minimal bureaucracy.
• Professional growth alongside an experienced international leadership team.
• A collaborative culture built on trust, initiative, and transparency.

GNB Agency is hiring a Head of Retention to own full-cycle retention for our fintech clients.

What you'll do

• Build lifecycle programmes across email, SMS, push and calls: onboarding, activation, cross-sell, win-back
• Design retention flows that grow product adoption, transaction frequency and LTV
• Segment by product usage, transaction behaviour and customer value
• Own reporting on churn, cohorts and revenue per customer
• Lead a small retention team

What we're looking for

• 3+ years as Head of Retention, Retention Team Lead, CRM Lead or similar
• Full-cycle retention experience, not call-centre work: strategy, automation and flow ownership
• Hands-on with CRM/automation platforms (Customer.io, Braze, Iterable or similar)
• Strong analytics and comfort working with compliance requirements
• Fluent English

GNB Agency is looking for a Head of Retention to build and run full-cycle retention for Forex brokerage clients.

What you'll do

• Own retention across email, SMS and calls: onboarding, first-trade activation, re-deposit and win-back journeys
• Build lifecycle chains that improve trader activity, retention rate and LTV
• Segment by account type, trading volume and lifecycle stage
• Report on cohort performance, reactivation and revenue metrics
• Lead and mentor the retention team

What we're looking for

• 3+ years as Head of Retention, Retention Team Lead, CRM Lead or similar
• Full-cycle retention experience, not call-centre work: you own the strategy and the marketing flows
• Familiarity with the Forex client lifecycle and compliant communication practices
• Hands-on with CRM/automation platforms and analytics
• Fluent English

GNB Agency is hiring a Head of Retention to run full-cycle retention for crypto exchange and Web3 clients.

What you'll do

• Own the retention strategy across email, SMS, push and calls: from first deposit to reactivation of dormant traders
• Build automated lifecycle chains that increase trading frequency, deposit volume and LTV
• Segment by trading behaviour, asset preference and activity level
• Track cohort retention, reactivation rates and revenue per user
• Lead a small retention team

What we're looking for

• 3+ years as Head of Retention, Retention Team Lead, CRM Lead or similar
• Full-cycle retention experience, not call-centre work: strategy, segmentation and flow building, not just outbound scripts
• Understanding of the crypto audience and trading behaviour
• Hands-on with CRM/automation tools and analytics
• Fluent English

GNB Agency is looking for a Head of Retention to own the full retention cycle for our SaaS clients.

What you'll do

• Build and own lifecycle campaigns across email, SMS, in-app and calls: onboarding, activation, expansion, win-back
• Design retention flows that reduce churn and grow LTV, MRR and NRR
• Segment users by behaviour and plan usage, run A/B tests, report on cohort retention
• Lead and grow a small retention team

What we're looking for

• 3+ years as Head of Retention, Retention Team Lead, CRM Lead or similar
• Full-cycle retention experience, not call-centre work: you build the strategy and the flows, not just execute scripts
• Hands-on with CRM/automation platforms (Customer.io, Braze, HubSpot, Intercom or similar)
• Strong analytics: churn, cohorts, LTV, funnel metrics
• Fluent English

At N-iX CTO Group, we harness the power of technology to drive innovation and deliver exceptional business value. We specialize in designing and executing industry-relevant solutions that redefine standards in enterprise technology. Join a vibrant team committed to driving large-scale transformation across global enterprises.

As an Engineering Manager at N-iX, you will play a key leadership role in guiding our partners through digital transformation, application modernization, and other large-scale technology programs. You will oversee engineering delivery across multiple engagements, ensuring our teams deliver exceptional technical outcomes and business value.

This role is ideal for a seasoned technology leader with a strong consulting mindset, the ability to manage complexity, and a passion for building high-performing teams that help clients succeed in their most critical initiatives.

Key Responsibilities:

• Act as a trusted advisor to client technology executives (CIOs, CTOs, Heads of Product/Innovation).
• Shape and steer digital transformation and modernization programs in partnership with clients.
• Translate business goals into technology strategies, roadmaps, and execution plans.
• Lead engineering execution across multiple accounts and initiatives, ensuring scalability, security, and performance.
• Ensure priorities are kept and delivery is running thru the critical path.
• Support with scope management and planning activities.
• Establish and enforce best practices in solution architecture, software engineering, DevOps, and cloud adoption.
• Ensure delivery quality, dependency & risk management.
• Mentor and grow senior engineering leaders, cultivating a culture of innovation and technical excellence.
• Drive cross-cutting initiatives to strengthen N-iX practices in modernization, solution development, ERP, and emerging technologies.
• Support presales activities by shaping solutions, proposals, and technical strategy for complex engagements.

Nice to have:

• Proven experience with mobile development.
• Architecture governance and methodologies.

• Hands on agentic development capabilities.

   

Qualifications:

• 9+ years of experience in software engineering and architecture, with at least 5 years in senior engineering leadership roles.
• Proven track record leading large-scale enterprise programs, including modernization and digital transformation.
• AI practices and governance establishment and measurement.
• Deep expertise in cloud platforms (AWS, Azure, GCP), modern architectures (microservices, event-driven, API-first), and DevOps practices.
• Strong consulting and client-facing skills, with experience engaging senior stakeholders in enterprise environments.
• Experience building and scaling high-performing, distributed engineering teams.
• Excellent leadership, communication, and strategic thinking skills.
• Experience in transportation, logistics and enterprise resource planning as a plus.