Jobs Tech Leadership

We are a global product company operating in the iGaming sector, with a strong presence across the world. We are looking for a responsible and well-organized  Head of CRM to streamline our team’s digital workspace and ensure smooth daily operations.

 Key skills:

• Experience of working at the position of Head of CRM/Lead in iGaming industry from 3 years
• Experienced people manager with a strong track record of leading diverse teams;
• Experience in collaborating and developing strong relationships with internal and external contacts;
• Data literate with strong analytical skills and knowledge of industry KPIs;
• Experience in creating, delivering, and reporting on successful CRM roadmaps.
• Advanced English (Upper-Intermediate or higher), both written and spoken

Key responsibilities:

• Setting retention goals, planning and managing CRM strategy;
• Development and implementation of KPIs for CRM department together with HRD of the company;
• Achievement of KPIs on a regular basis: increase of company turnover in 2 casino/sportsbook areas;
• Create a promotional plan for tactical campaigns, coordinate technical execution and placement of offers, track the success of campaigns (casino/sportsbook);
• Develop product feature roadmaps from start to finish;
• Team management - evaluate team performance, improve team effectiveness;
• Writing documentation (business requirements) for new/current functionality;

Benefits:

• Flexible Working Environment: Work from a modern Kyiv office or remotely from any location. 
• Annual Loyalty Bonus: Receive a yearly bonus every February as recognition of your dedication. 
• Professional Growth: Improve your skills with company-sponsored English courses. 
• Performance Reviews: Regular feedback sessions to track progress and discuss career development. 
• Team Spirit: Participate in teambuilding activities and company-wide celebrations. 
• Personal Milestones: We celebrate your important life events, from birthdays to professional achievements.

Join us for an innovative journey where your expertise shapes our brand's success. In a collaborative setting with growth opportunities, you'll lead the iGaming evolution. Ready to shape the future? Apply now!

We are looking for a Chief Turret Systems Design Engineer to lead the development of high-precision melee engagement systems. Your key task will be to create a compact turret with automatic guidance, capable of effectively hitting fast and small targets at a short distance.

It is a complex, technologically rich and engineering-demanding product, where each constructive solution affects not only tactical efficiency, but also calculation safety and stability of system operation in conditions of field application. The turret should have two formats of use:

— fixed installation;

— integration on moving platforms.

We move from the stage of experimental concepts to the creation of an engineering-mature system, so the quality of design, the durability of mechanics, the accuracy of guidance algorithms and the reliability of all — nodes are critical.

You will be responsible for the full engineering cycle: from the formation of the product architecture and the selection of technological solutions to the synchronization of the work of mechanics, electronics, software developers and production. Your work will be closely integrated with the hardware, embedded, computer vision and testing teams.

Expected results:

1. First month of work

Familiarize yourself with the company's capabilities and technologies (AI, camera systems, board development, embedded systems, CNC, experimental production, etc.).
Together with colleagues, prepare a basic technical task for a product prototype.
2. The first three months of work

Create a plan to integrate existing capabilities and technologies into the product prototype for a quick start. Prepare a list of necessary components, budget and other supporting documentation.
In 3 months, develop, assemble and test a mechanical turret prototype. It is necessary to develop a mechanical part (chassis). Most electronic components can be used in the form of ready-made solutions that are already available in the company (AI modules, camera systems, control modules, etc.). The main goal of — is to confirm the concept as quickly as possible.
Conduct laboratory tests.
3. First nine months of work

Based on the results of the previous stages, develop a mechanical platform that will meet the requirements of application on moving platforms.
Run experimental use of a small batch of products.
Complete a complete set of design documentation for serial production.
 

Desired competencies:

Understanding engineering and design principles.
Professional CAD ownership: SolidWorks, AutoCAD and other CAD systems.
Normative literacy: knowledge of ESCD for drawing up and checking working drawings, specifications and documentation.
Knowledge of the component base: optimal selection of elements, rolled metal and materials for specific structures.

We offer:

Career development: vertical and horizontal growth, specialized courses, trainings, technical exchange and participation in strategic projects.
Security and stability: booking conscripted employees from the first month.
Wage indexation according to the euro rate.
Official employment and social guarantees: leave, sick leave, full social package.
Legal support: consultations and support on military accounting issues.
Adaptation: high-quality onboarding with mentoring support and step-by-step involvement in project activities.
Comfortable conditions: corporate meals, recreation areas, friendly atmosphere and equipped shelter on the territory of the office.
Convenient location: 10 minutes on foot from the metro.
 

The company will provide everything necessary to fulfill the assigned tasks. If you have acquaintances who can be useful in such a project, then send their recommendations, if they pass the selection stages - you will receive a financial reward.
 

       We are an international iGaming holding, actively growing and now launching a new online casino project on the LATAM market.

       As part of the launch of a new project within the holding, we are creating a team of TOP-managers and inviting an ambitious and experienced Country Director/CEO to lead the Tier 1 project (with a focus on Poland, Portugal, and Greece)
This is a key role, which involves responsibility for strategic business development, team building and achieving financial results.
 

Main tasks:

• Developing a future strategy for existing projects in the Tier 1-2 market
• Business process management: marketing, operations, product, finance
• Formation and development of the project team, coordination of the work of the C-level and departments
• Interaction with investors and shareholders of the holding
• P&L control, budget and financial efficiency planning
• Making key decisions on product and market development
• Representing the company at conferences, forums and industry events
   

What we expect:

• Experience in a management role (CEO, Managing Director, General Manager, COO, CMO) in iGaming/Gambling/Betting from 2-3+ years
• Deep understanding of the market (Poland, Portugal, Greece)
• Experience with P&L, budgets, strategic planning
• Excellent management and leadership skills
• Fluent English, Spanish is desirable
• Results orientation, ability to work in a startup environment
   

What we offer:

• Opportunity to influence strategy and growth product
• Competitive compensation level (fixed + bonus system)
• Work in a multicultural team of professionals
• Prospects for career and professional growth within a large holding
• Remote work format
• Care for health and rest: paid vacation and sick leave
• Quick decision-making and freedom from micromanagement

We strive to be the best among competitors and successfully achieve our goals! 
Join the best and shape the future of the iGaming industry with us! 🚀

About the company:     
This is an international iGaming holding company that develops its own online casino brands and provides marketing and technology services to industry partners.🤝
 

Lime Vizio
Product: High-volume e-commerce (US / Canada)
Format: Remote, full-time
Timezone: Los Angeles time (PST / PT)

About the role

We are looking for a COO who owns operations and profit, not just processes.

This role is about turning a complex, high-volume eCommerce business into a predictable, scalable, and margin-driven system.

You will be responsible for fixing operational inefficiencies, structuring execution, improving unit economics, and building systems that scale without chaos.

Responsibilities

• Own end-to-end operations across the business
• Drive EBITDA growth and improve unit economics
• Reduce cost per order, refunds, cancellations, and inefficiencies
• Redesign core operational flows (order → routing → fulfillment → resolution)
• Build structured systems, ownership, KPIs, and SLAs
• Replace manual work with automation and AI-driven workflows
• Improve execution stability and fulfillment predictability
• Scale operations 2×+ without proportional cost increase
• Work directly with CEO on priorities, trade-offs, and execution

Requirements

• Strong eCommerce experience is mandatory (high-volume operations)
• 8+ years in COO / operations / systems / strategy roles
• Proven experience scaling operations 2×+
• Strong understanding of unit economics and profitability drivers
• Experience building and optimizing systems (not just managing teams)
• Hands-on experience with automation and AI tools
• Experience with remote/distributed teams
• Ownership mindset and strong decision-making ability

Not a fit if

• you’ve never worked with high-volume eCommerce
• you can’t explain unit economics clearly
• you manage processes but don’t fix systems
• you avoid ownership or decision-making
• you rely on manual work instead of building systems

Nice to have

• Marketplace / aggregator model experience
• Experience managing peak seasons (Valentine’s Day, etc.)
• BI / dashboards / financial modeling
• Experience scaling vendor networks

What we offer

• Remote, long-term cooperation
• Direct impact on revenue and profitability
• Full ownership of operations
• Fast decision-making, low bureaucracy
• Opportunity to rebuild and scale systems

Required skills

• Operations Management — 5+ years
• eCommerce — 3+ years
• Unit Economics — 3+ years
• Process Optimization — 5+ years
• Automation / AI — 2+ years

Language

• English — B2+ (Upper-Intermediate or higher)

About Lime Vizio

Lime Vizio is a product-driven e-commerce company operating in the floral and gifting industry across the United States and Canada.

We build and manage high-volume platforms that connect customers with local florists and delivery partners. Our focus is on conversion, operational efficiency, and reliable execution — especially during time-sensitive moments like Valentine’s Day and Mother’s Day.

We operate as a remote-first team with strong ownership, data-driven decisions, and clear accountability.

We are a product company in the iGaming industry, looking for a Head of VIP who will take ownership of developing one of our key business направленияs.
This role involves both strategic and operational leadership with a direct impact on core business metrics.
 

⚡ Key Responsibilities

• Develop and execute the VIP strategy
• Manage operational processes and teams
• Drive and monitor key performance metrics
• Build and optimize VIP funnels and retention mechanics
• Analyze data, identify growth opportunities, and make informed decisions
• Forecast and plan performance indicators
• Collaborate closely with Product, Marketing, and Support teams
   

💫 Requirements

• 2+ years of experience in iGaming
• Proven experience in team management
• Strong experience working with metrics
• Experience building or contributing to strategy
• Solid understanding of the VIP segment and high-value customers
• Strong analytical mindset with a data-driven approach
   

✨ What We Offer

• Competitive compensation
  Salary aligned with your experience, skills, and contribution
• Remote work
  Fully remote setup with a flexible start to your workday
• Professional growth & impact
  Opportunities to grow within the company and influence product and processes
• Paid time off
  Vacation, sick leave, and additional days off
• Comfortable workspace
  Company-provided equipment and budget for home office setup if needed
• Bonuses & perks
  Transparent bonus system, weekly team activities, and regular gifts
• Team & culture
  Friendly, supportive team with open communication

Head of Legal (iGaming)

📍 Kyiv (office / hybrid)

We are a licensed Ukrainian online casino product (PlayCity, ex-KRAIL), actively growing in the local market.

We are currently looking for a Head of Legal — a key team member who will take full ownership of the legal function, including regulatory взаимодействие, international contracts, and ensuring full compliance with Ukrainian legislation.

⚠️ We consider only candidates based in Kyiv or willing to work from Kyiv

Responsibilities:

• Full legal support of the company (operational + strategic)
• Drafting, reviewing, and negotiating contracts (game providers, payment systems, affiliates, marketing partners)
• Ensuring full compliance with Ukrainian gambling legislation and PlayCity requirements
• Communication with the regulator (reporting, requests, audits, license updates)
• Legal support of international contracts (in English)
• Advising internal teams (marketing, product, finance) on AML/KYC, GDPR, advertising, and compliance matters
• Monitoring legal changes and implementing updates
• Handling routine legal tasks (documentation, archiving, deadlines control)

🔹 Requirements:

• 3–4+ years of legal experience
• Experience in iGaming / fintech / betting / crypto or other regulated industries
• Upper-Intermediate English (B2+) or higher — required
• Strong experience in drafting and negotiating contracts
• Solid knowledge of Ukrainian gambling regulations (PlayCity)
• Understanding of AML/KYC and GDPR
• High attention to detail, strong organizational skills, and hands-on approach

🔹 Nice to have:

• Experience in licensed Ukrainian iGaming companies
• Knowledge of international regulations (MGA, UKGC, Curaçao, etc.)
• Experience working with payment systems and game providers
• Experience with regulatory reporting and audits
• Experience building or scaling a legal function

🔹 We offer:

• Competitive salary (negotiable based on experience)
• Official employment
• 26 calendar days of paid vacation + sick leave
• Flexible schedule, hybrid format
• Office in central Kyiv
• Opportunity to influence product and processes
• Work in a fully licensed (“white”) iGaming product

RESPONSIBILITIES

• Create accurate and detailed architectural drawings (sales plans) using Revit and/or AutoCAD
• Revise and update drawings based on feedback and design changes
• Convert architectural plans into clear, high-quality sales documentation following company standards
• Ensure all drawings adhere to established specifications, guidelines, and naming conventions
• Organize and maintain digital drawing files for easy access and version control
• Collaborate with internal teams across different time zones to align on project goals and updates
• Deliver high-quality work within set deadlines, demonstrating reliability and consistency
• Independently manage workload while maintaining attention to detail and precision in all outputs

REQUIREMENTS

• Minimum 2 years of hands-on experience in architectural drafting using Revit and/or AutoCAD
• Advanced proficiency in Revit and/or AutoCAD for creating detailed architectural drawings
• Strong understanding of architectural drawing standards and technical documentation
• Ability to interpret and convert architectural designs into high-quality sales plans
• Experience implementing revisions and maintaining drawing accuracy throughout iterations
• Solid organizational skills with experience managing digital files and adhering to naming conventions
• Comfortable working with remote collaboration tools and cloud-based file sharing systems
• Reliable internet connection and a well-equipped home office setup
• Proficient in written and verbal English for clear communication across global teams

Preferred Qualifications

• Degree or diploma in Architecture, Civil Engineering, Architectural Technology, or a related field
• Familiarity with Building Information Modeling (BIM) concepts
• Experience working on international or cross-border projects
• Knowledge of additional drafting or visualization tools is a plus

CLIENT REQUIREMENTS

• Strong Communication Skills: Ability to communicate clearly and effectively with team members across different time zones.
• Self-Motivated & Independent: Comfortable working remotely with minimal supervision while maintaining high productivity.
• Detail-Oriented: A strong focus on accuracy and quality in all aspects of drawing and documentation.
• Time Management: Proven ability to meet deadlines, prioritize tasks, and manage workload efficiently.
• Team Collaboration: Willingness to contribute to a collaborative, supportive team culture despite working remotely.
• Adaptability: Open to feedback and capable of implementing revisions quickly and accurately.
• Professionalism: Consistent, reliable, and committed to delivering work that meets company standards.

Dexis Development

We are looking for a strong Solution Architect to join a technically complex MedTech product with an on-premise setup, geospatial data processing, secure integrations, and web/mobile components.

This role is for someone who can see the full picture, make solid architecture decisions, and align business goals with scalable technical solutions.

What you will do

• Design end-to-end architecture across backend, frontend, mobile, data, and integrations
• Drive architecture decisions and improve system scalability, security, and maintainability
• Work closely with engineering, product, and stakeholders
• Translate business needs into clear technical solutions
• Support discovery, estimations, planning, and architecture reviews
• Help teams build clean, reliable, and production-ready systems

Must have

• Strong experience as a Solution Architect / Software Architect / Lead Engineer
• Solid background with PHP / Symfony
• Good experience with Python
• Strong understanding of React.js and modern frontend architecture
• Experience with REST APIs, system integrations, SSO, RBAC
• Strong knowledge of PostgreSQL, caching, and performance-oriented systems
• Experience with Docker and production environments
• Good understanding of secure and data-sensitive systems
• Ability to work in a complex architecture with multiple domains and stakeholders

Nice to have

• PostGIS, GeoJSON, OpenStreetMap, QGIS, OpenRouteService
• Apache Airflow
• Flutter
• Apache Superset
• Experience in MedTech / Healthcare / regulated products
• Experience with on-premise environments

Tech stack

Backend: PHP, Symfony, Python, TypeScript, REST API
Frontend: React.js, React 19, Vite, Shadcn/ui, Radix UI, Zustand, TanStack Query, React Hook Form, Zod
Mobile: Flutter
Database: PostgreSQL, PostGIS, Redis
GIS: OpenStreetMap, GeoJSON, QGIS, OpenRouteService, Kepler.gl
BI: Apache Superset, deck.gl
DevOps / Data: Docker, docker-compose, Apache Airflow
Security / Compliance: GDPR, SSO, RBAC
Architecture: on-premise only, two-server model, schema contract, staging ingestion

Languages

• English — mandatory
• Russian or Ukrainian — mandatory

Why join us

• Challenging architecture tasks
• Real product impact
• Long-term collaboration
• Direct communication and fast decisions
• Strong engineering environment

We are looking for an experienced Solution Architect with strong expertise in IoT. You will actively participate in presale activities, discovery phases and design and guide the implementation of end-to-end solutions that combine IoT data and cloud services. You will work closely with engineering teams, product managers, and business stakeholders to build architectures that are scalable, secure, and aligned with business goals.

Requirements:

• 7+ years in software engineering, including 3+ proven experience as a Solution Architect or senior technical lead in IoT-related projects
• Strong understanding of IoT ecosystems including hardware, firmware, connectivity options, and cloud platforms (AWS IoT, Azure IoT, GCP IoT alternatives)
• Hands-on experience with microservices, APIs, messaging systems, and event-driven architectures
• Familiarity with data ingestion, edge computing, and real-time analytics
• Solid understanding of security best practices for IoT (device identity, encryption, data protection)
• Proficiency in more than one programming languages (Python, .NET/C#, C/C++, Node.js)
• Experience with containerization and orchestration (Docker, Kubernetes) is a plus

Nice-to-Have Skills:

• Energy domain knowledge and experience
• Experience with digital twins, device management platforms, or industrial IoT systems
• Experience in monitoring or responsible AI practices
• Knowledge of embedded systems or hardware design
• Certifications (AWS/Azure/GCP Architect) are an advantage

Job responsibilities:

• Actively participate in the presale and discovery activities
• Collaborate with cross-functional teams to translate business needs into architectural requirements, constraints, and quality attributes
• Design and document distributed IoT solution architectures including devices, connectivity, cloud components, APIs, data pipelines, and integrations
• Lead technical decision-making and ensure architectural coherence across IoT initiatives
• Evaluate IoT technologies, frameworks, and standards (e.g., MQTT, DNP3, OPC, Azure/AWS IoT, vector databases, agentic frameworks)
• Define NFRs, ensure high standards of security, reliability, performance, and data governance across workloads
• Guide development teams through implementation and provide architectural oversight throughout the project lifecycle
• Produce architecture diagrams, documentation, and technical guidelines

We are looking for CMO for our new client in iGaming domain to drive sustainable business growth in the region through a strong marketing strategy, scalable user acquisition, increased brand awareness, and optimized unit economics, taking into account local market specifics.

Company: Under NDA
Location: Remote

Schedule: Fulltime

Domain: iGaming 

Start: ASAP 

English: Fluent 

Key Responsibilities:

Develop and execute a regional marketing strategy focused on revenue growth and market share expansion.

Own and manage all acquisition channels: performance, affiliate, influencer, CRM, brand, and others.

Optimize the full marketing funnel: awareness → acquisition → onboarding → retention → LTV.

Analyze channel performance (ROI, CAC, LTV, NGR, GGR) and reallocate budgets accordingly.

Launch and scale marketing campaigns adapted to local market specifics (creatives, offers, channels).

Build and manage partnerships with affiliates, influencers, media buying teams, and vendors.

Lead and develop the regional marketing team.

Balance growth initiatives with strong unit economics to ensure sustainable profitability.

You have: 

Proven experience as CMO or Regional Marketing Lead in digital, tech, fintech, or similar industries.

Strong expertise in performance marketing and user acquisition at scale.

Hands-on experience managing marketing budgets and P&L responsibility.

Deep analytical mindset with practical experience working with ROI, CAC, LTV, NGR, and GGR.

Experience scaling marketing across multiple regions with local adaptation strategies.

Strong leadership and team management skills.

Strategic thinker with a hands-on, execution-driven approach.

Let’s Start With a Hello
We’re not just building gambling products — we’re shaping long-term player relationships in a fast-moving iGaming world. As part of an international holding with over 10 years of market leadership, we combine deep expertise, strong teams, and a passion for growth. Now we’re looking for a Head of CRM who’s ready to take full ownership of retention strategy, scale CRM operations, and turn player data into sustainable revenue growth across multiple markets.

Who We Are
We’re part of a global iGaming holding operating across Tier 1–3 markets for more than a decade. Our team is international, multilingual, and tightly connected — different backgrounds, one shared goal. We value adaptability, clear thinking, and accountability. Here, CRM is not just communication — it’s a core growth engine where decisions are data-driven, experiments are continuous, and impact is measurable.

What You’ll Be Doing

• Own and drive CRM and retention strategy across casino and sportsbook.
• Design lifecycle strategies: activation, retention, reactivation, and VIP growth.
• Improve key metrics: LTV, ARPU, retention, and churn.
• Segment users and optimize bonus mechanics, loyalty programs, and promo strategy.
• Lead multi-channel campaigns (email, SMS, push, in-app), including welcome, FTD, reload, and reactivation flows.
• Implement A/B testing and holdout methodology as a standard.
• Develop the VIP segment in collaboration with the VIP team.
• Analyze performance and own CRM KPIs and campaign efficiency.
• Manage bonus budgets, balancing growth and profitability.
• Lead the CRM team and collaborate with Product, BI, and Marketing.

What Makes You a Great Fit

• 4+ years in iGaming CRM/Retention, including leadership roles.
• Strong understanding of player lifecycle and unit economics.
• Proven track record of driving growth through CRM initiatives.
• Solid analytical skills: A/B testing, cohort analysis, attribution.
• Experience with SQL, BI tools, and CRM/CDP platforms.
• Understanding of bonus economics and email infrastructure.
• Team management experience (5+ people).
• English B2+.

What’s In It for You

• Full-time remote position with flexible communication.
• Competitive compensation package (discussed individually).
• High-impact role where CRM directly drives business growth.
• A fast-paced iGaming environment with room for ownership and инициативы.
• A multicultural team that supports your growth and celebrates wins together.

Let’s Wrap It Up
If this sounds like your kind of challenge, we’d love to hear from you. Bring your expertise, leadership, and strategic mindset — we’ll bring scale, opportunities, and a team that’s cheering for you from day one.

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:

• Build AI agents for engineers that transform development workflows.
• Automate routine engineering tasks (requirements refinement, coding, testing).
• Improve team velocity and reduce manual effort through AI-driven solutions.
• Create internal best-practices guidelines for building and scaling AI agents.
• Act as an Engineering × AI multiplier across teams.
   

About you:

• 1+ year of hands-on experience building and integrating AI/LLM solutions.
• Strong Software Engineering, AQA, SDET or DevOps background.
• Practical experience with Context Engineering and RAG architectures.
• Experience building multi-agent systems (n8n, Claude Code, Agents SDK, etc.).
• Strong hands-on experience with coding agents (Cursor, Claude Code, Codex).
• Proven ability to operate autonomously and deliver measurable results.
• Systems thinker with strong time management and ownership mindset.
   

Will be a plus:

• Understanding of infrastructure fundamentals, including MLOps principles, cloud platforms (AWS/GCP), and Kubernetes.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.

Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.

Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.

Flexible work format. Choose what works best for you — office, remote, or hybrid.

Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.

Health insurance & corporate doctor.

Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

Support for sports events. We cover entry fees and encourage the team to compete and participate together.

Modern equipment. We provide new hardware and everything you need for productive work.

Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Profitable 10+ year iGaming group. Real products, real users, real money.
B2B platform + B2C brands + in-house PSP&crypto wallet. 
No “startup chaos”, but also no corporate boredom.

Your first challenges:

1️⃣ Operators vs Platform — who is right?
Where B2C customization ends and B2B responsibility begins — and create rules so this fight stops happening weekly.

2️⃣ Segments, bonuses & CRM logic
High rollers, bonus hunters, casuals — all want different treatment.
You redesign platform capabilities so CRM can run segmentation strategies without dev team crying every sprint.

3️⃣ Scale vs Reality (CPO 🤝 CTO negotiations)
Growth says: “we launch 3 new markets.”
CTO says: “platform dies.”
You turn this into a roadmap both sides sign — architecture, priorities, and business impact aligned.
 

What you will own:

• Group product strategy (B2B igaming platform)
• Growth, retention & monetization economics
• International scaling & launches
• Product org across Product, Dev, Design, Growth

Turning CEO vision into execution 
 

You probably are:

• CPO / Head of Product / COO / CEO in iGaming (must)
• Fintech experience 
• Strong in lifecycle, LTV, retention & scaling

Strategic brain + hands-on operator
 

Why it’s interesting:

• Direct CEO partnership (no bureaucracy simulator)
• Mature profitable business (no “runway 3 months” drama)

Real authority — you decide, you ship, you own
 

Package:

• Compensation starts from 10k$+bonuses
• 18 vacation + 25 sick days
• Health coverage + learning budget
• Remote / Hybrid / Office (Ukraine, Cyprus, Armenia)

Important: NOT ready to review candidates without iGaming experience! 
 

If you like complex systems, business impact and healthy arguments with engineers — you’ll enjoy this.

About the Role

We are looking for a Head of Operations to own the full operational layer of our crypto wallet product — from payment infrastructure and risk management to user retention and data analytics. You will be the person who translates company strategy into a functioning, scalable operating system, and ensures our operations remain resilient, transparent, and compliant as we grow in a highly regulated environment.
 

Responsibilities

• Operational Architecture. Design and own the company’s operating model — processes, roles, and performance metrics — that translate strategy into measurable business outcomes.
• Payment Infrastructure. Oversee all inbound and outbound payment flows (card, IBAN), monitor processing fees, manage reconciliation, maintain P&L for payments, and expand the partner network to increase geographic coverage.
• Fraud & Risk Management. Own fraud rate and chargeback metrics, configure and maintain rules in anti-fraud systems (SIFT and equivalents), and lead the analysis and mitigation of fraud across card and on-chain transactions.
• Custody & Asset Security. Maintain operational control over custodial risk, manage cold/hot wallet balances, own withdrawal procedures, and drive real-time incident response protocols.
• Liquidity & Market Risk. Select and manage liquidity providers, model liquidity requirements across product lines, hedge user-facing operations, and oversee client EARN position management.
• AML/KYC & Compliance. Ensure operational alignment with AML/KYC requirements across all active markets; partner with Legal and Compliance on regulatory reviews and policy implementation.
• Data Analytics & Reporting. Drive core business metrics (revenue, retention, product KPIs), own cohort analysis, prepare investor reporting packages, and prioritize the analytics team’s roadmap.
• Retention & CRM. Partner with the CRM team on re-engagement campaigns, manage cohort targeting, design and evaluate in-app engagement mechanics, and oversee the Discovery product area.
• Customer Support Operations. Build information-sharing workflows between Support and external partners, enforce SLA adherence, and own incident response procedures for user-facing issues.
• Cross-Functional Leadership. Align Product, Engineering, Marketing, Payments, and Compliance around shared goals; remove execution blockers; and ensure the product roadmap is delivered on time and within revenue targets.
• Scaling & Operational Excellence. Institutionalize best practices as the company grows, mentor functional managers, and proactively manage operational risk in a high-velocity environment.
   

Key Metrics

• Payments. Chargeback rate, payment approval rate, payment P&L
• Risk. Fraud rate, incident response time, custody loss = 0
• Product. Retention by cohort, DAU/MAU, EARN volume
• Operations. Support SLA, alert response time, OKR execution rate
   

RequirementsExperience

• 5+ years in an operations leadership role at a fintech, crypto, or payments company
• Proven track record of managing cross-functional teams of 10 or more
• Hands-on experience with custodial and/or self-custody wallet products
• Experience building operational processes from the ground up or overhauling existing ones at scale
• Background working with anti-fraud systems, payment processors, and AML compliance programs
   

Hard Skills

• Solid understanding of blockchain infrastructure and the mechanics of on-chain transactions
• Familiarity with card payment schemes: Visa/Mastercard chargeback rules, IBAN processing, acquiring
• Risk management across market risk, custody risk, and operational risk
• Comfortable working independently with SQL and BI tools for data analysis
• Working knowledge of AML/KYC regulatory frameworks (FATF, MiCA, VASP licensing)
   

Soft Skills

• Systems thinker: sees the full process, not just their slice of it
• Strong sense of ownership that extends beyond formal scope
• Ability to drive cross-functional alignment without direct authority
• Data-driven decision-making under ambiguity and incomplete information
• Experienced in mentoring and developing a team of functional managers
• Proven ability to prioritize effectively when facing competing demands and rapid change
   

Education

Bachelor’s degree or higher in Finance, Economics, Computer Science, or a related field. An MBA is a plus but not required.
 

Nice to Have

• Experience navigating regulatory licensing processes: VASP, MiCA, or EMI
• Familiarity with DeFi protocols and self-custody UX patterns
• Experience with liquidity providers and derivatives for hedging purposes
• Experience scaling a product across 3 or more jurisdictions simultaneously
• Professional certifications: CAMS, PMP, or CFA

About Us

Smart Capital Center is an end-to-end, AI-powered platform for Commercial Real Estate (CRE) investment and financial management. We power real-time underwriting, asset management, and portfolio analytics through a combination of live data, workflow automation, and AI-driven insights.

Operating at the intersection of Generative AI, finance, and real estate, we are building systems that digitize and simplify complex financial workflows.

Our clients include leading institutions such as JLL, Pacific Life Insurance Company, and KeyBank. We are a lean, high-performance team building category-defining technology in a $17 trillion industry.

The Role

We are looking for a Senior Fullstack Engineer / Team Lead who is equally strong in frontend and backend development and thrives in a hands-on, high-ownership environment.

This is a player-coach role—you will actively contribute to the codebase while helping guide technical decisions, system design, and engineering quality.

You will build end-to-end features across the stack, working on both data-intensive backend systems and high-performance, user-facing applications.

What You Will Do

Fullstack Development (Core Responsibility)

• Design, build, and ship end-to-end features (backend → API → frontend)
• Develop scalable backend services and APIs
• Build responsive, high-performance frontend applications (React/TypeScript)
• Own features from design through deployment
• Ensure clean integration between frontend, backend, and data layers

Frontend Engineering (Strong Focus)

• Build complex, data-driven user interfaces
• Translate financial workflows into intuitive UI/UX
• Optimize rendering performance and state management
• Contribute to component architecture and design systems

Backend Engineering

• Design and implement robust APIs and services
• Work with databases, data models, and integrations
• Handle performance optimization and scalability challenges
• Build systems that support real-time and data-heavy workflows

Technical Leadership (Lightweight)

• Guide decisions on architecture, design patterns, and best practices
• Lead by example through clean, maintainable code
• Participate in code reviews and mentor other engineers
• Help drive engineering quality without heavy people management

System Design & Architecture

• Contribute to scalable and modular system design
• Work on data flow, API contracts, and service boundaries
• Participate in POCs and technology evaluations
• Continuously improve system performance and reliability

Collaboration

• Work closely with Product and UX teams
• Participate in Agile ceremonies (standups, planning, retrospectives)
• Collaborate across teams to deliver high-quality features

Requirements

• 5+ years of software development experience
• Proven experience as a Fullstack Engineer

Frontend (Strong Requirement)

• Expertise in TypeScript, JavaScript (ES6+), HTML, CSS
• Strong experience with ReactJS
• Experience with state management (Redux, MobX, or similar)
• Ability to build scalable, maintainable frontend architecture
• Strong focus on performance and usability

Backend (Equally Important)

• Strong experience with backend development (Java/Spring Boot preferred, or Node.js/Python)
• Experience building scalable APIs and services
• Strong knowledge of SQL (PostgreSQL preferred)
• Experience with REST/GraphQL APIs and integrations

Core Engineering Skills

• Strong problem-solving and debugging abilities
• Solid understanding of system design and architecture
• Experience with Git and Agile/SCRUM workflows
• Ability to work across frontend, backend, and system layers
• Strong ownership mindset and attention to quality

Nice to Have

• Experience with data visualization (D3.js, ECharts, etc.)
• Familiarity with microservices or distributed systems
• Experience with cloud platforms (AWS preferred)
• Knowledge of caching, async processing, or event-driven systems
• Experience with DevOps, CI/CD, Docker
• Familiarity with design systems or component libraries
• Exposure to financial systems, analytics platforms, or real estate tech
• Experience with AI-assisted development tools (Copilot, Cursor, etc.)

Why Join Us

• Build in a massive ($17T) industry with real impact
• Work on complex, data-rich applications
• High ownership, minimal bureaucracy
• Collaborate with a strong, focused engineering team
• Flexible work environment
• Competitive compensation and benefits