Jobs

About Natural Links

Natural Links is an SEO agency and link-building platform helping businesses grow organically. We combine SEO strategy, content marketing, and scalable link-building solutions to deliver measurable, data-driven growth for our clients across international markets.
 

About the Role

We are looking for a proactive and result-driven Linkbuilder to join our growing SEO team.
In this role, you will focus on high-efficiency execution: creating crowd marketing links, directory/catalog submissions, profile links, and multi-tier link structures (Tier 2/Tier 3) to boost client visibility.
This position is ideal for someone who works fast, stays organized, and thrives in high-volume, performance-driven SEO tasks.
 

Key Responsibilities

• Execute link placement campaigns: Regularly build crowd links (forum comments, Q&A platforms, local communities), directory submissions, profile links, and catalog placements.
• Build multi-tier link structures: Deploy Tier 2 and Tier 3 link layers to strengthen existing backlink profiles.
• Optimize speed & volume: Maintain high productivity and accuracy to meet daily and weekly link-building targets.
• Data management: Accurate record-keeping, tracking completed placements in spreadsheets and internal reporting tools.
• Collaborate with SEO Strategists: Follow technical guidelines, anchor lists, and donor requirements provided by the SEO team.

Requirements

• Basic understanding of SEO concepts and off-page optimization strategies.
• High productivity and the ability to handle repetitive, routine tasks quickly without losing quality.
• Familiarity with SEO metrics (DR, DA, spam score) and tools (Ahrefs, Semrush, etc.).
• Basic HTML knowledge (anchor tags, page structures, profile setups).
• Strong attention to detail and self-discipline.
• Intermediate English level (written) to engage naturally on international forums and platforms.

What We Offer

• Competitive compensation tied to performance and efficiency.
• 30 business days of paid time off.
• Flexible working schedule focused on output and autonomy.
• Professional development and clear internal growth opportunities within a fast-growing agency.
• Supportive, friendly team culture with experience in international SEO projects.

About the Role

We are looking for a Business Development Manager / Growth Manager to identify and implement new growth opportunities that can contribute to sustainable and profitable business growth. You will identify, evaluate, and develop opportunities with the potential to drive business results. The specific areas of focus will depend on your experience, strengths, and ability to identify where the business can achieve the greatest impact. 
 

Potential Growth Areas

1. Market Growth Opportunities

• Identify opportunities to expand into new markets, segments, or geographies
• Evaluate market potential and identify areas for sustainable and profitable growth
• Develop and test approaches to validate new market opportunities

2. Lead Generation Growth Opportunities

• Identify opportunities to improve lead generation and reach new potential customers
• Explore and test new approaches to customer acquisition, including partnerships as potential acquisition channels 
• Evaluate results and scale the approaches that demonstrate strong potential

3. Sales Funnel Growth Opportunities

• Identify opportunities to improve conversion and sales performance across the funnel
• Analyze customer and sales processes to identify areas for improvement
• Develop and test approaches to increase sales efficiency and revenue, including direct outreach and acquisition of high-value customers 
   

Requirements

• 1+ years of experience in Business Development, B2B Sales, Growth, Partnerships, or a related commercial role, with a proven track record of successful results.
• Understanding of sales funnels, pipeline management, and key commercial metrics
• Ability to independently research markets, test hypotheses, and turn opportunities into measurable results
• Confident use of AI tools, automation, and modern sales/growth tools
• English B2+
   

Nice to Have

• Experience with web hosting, infrastructure, SaaS, or adjacent industries
• Understanding of unit economics and business profitability 
   

What We Offer

• Global market
• A mature product with proven market demand
• Flexible work system and individual approach to compensation
• Regular review of income and bonuses based on results
• Compensation of tax payments and accounting support after successful adaptation
• Monthly payments, strictly on time
   

Working Conditions

Format: remote, Full-time, Monday to Friday 
Schedule: 9:00 - 18:00, flexible lunch break of 1 hour between 12:00 and 15:00
Trial period: 2 - 3 months (may be completed early, retroactively)
Contract-based cooperation.
 

Hiring Process

• CV and cover letter review
• Call with the HR gen.
• Interview with the team
• Offer

Note: Additional steps may be required.
 

Note

We will only provide feedback on the results of your resume review if we decide to proceed with your application. Otherwise, your information will be stored in our database, and we will contact you if a suitable position becomes available. The review process takes up to 10 business days.

About the Role

We are looking for a Product Marketing Manager to help us better understand our customers, improve product positioning, and communicate the value of our infrastructure solutions to the market.

We are especially interested in candidates with a technical background or genuine interest in hosting, cloud, servers, or infrastructure who can understand complex products and translate technical capabilities into clear customer value.
 

Key Responsibilities

1. Customer Research & Market Insights

 Conduct customer interviews and research to understand customer needs, pain points, motivations, and buying behavior
Identify ICPs, customer segments, JTBD, and opportunities to improve product-market alignment
Validate hypotheses and turn customer insights into actionable recommendations for Product and Marketing teams

2. Positioning, Messaging & Sales Enablement

Develop and refine product positioning, value propositions, and messaging for different customer segments
Translate complex technical products and features into clear business benefits and use cases
Create supporting materials such as battlecards, pitch decks, one-pagers, and case studies to communicate product value
Ensure consistent product messaging across marketing channels and commercial touchpoints

3. Competitive Intelligence

 Analyze competitors, their products, pricing, positioning, and market approach
Identify market trends, differentiation opportunities, and underserved segments
Provide insights that support product and commercial decisions

4. Product Marketing Initiatives

 Support product launches, new features, pricing changes, and expansion into new segments
Work with Product and Marketing teams to prepare positioning, messaging, and materials for new initiatives
Analyze results of marketing initiatives and use insights to improve future activities
 

Requirements

 1+ years of experience in Product Marketing.
Hands-on experience with customer research, interviews, and hypothesis validation
Understanding of ICP, segmentation, positioning, messaging, and product-market fit
Ability to understand technical products and communicate their value clearly
Strong analytical and research skills with the ability to use data to support decisions
Ability to independently identify opportunities and drive initiatives without micromanagement
English B1+
 

Nice to Have
Experience with hosting, VPS, Dedicated Servers, Cloud, networking, or infrastructure products
Technical background
Experience with pricing & packaging
Experience with product launches or Go-To-Market initiatives
Experience with market and competitive research tools 
 

What We Offer
Global market
A mature product with proven market demand
Flexible work system and individual approach to compensation
Regular review of income and bonuses based on results
Compensation of tax payments and accounting support after successful adaptation
Monthly payments, strictly on time
 

Working Conditions

Format: remote, 5 working days / 2 days off
Schedule: 9:00 - 18:00, flexible lunch break of 1 hour between 12:00 and 15:00
Trial period: 2 - 3 months (may be completed early, retroactively)
Contract: FOP - after successful adaptation
 

Hiring Process

1. CV and cover letter review
2. Call with the HR gen.
3. Interview with the team
4. Offer
    

Note: Additional steps may be required.
 

Note

We will only provide feedback on the results of your resume review if we decide to proceed with your application. Otherwise, your information will be stored in our database, and we will contact you if a suitable position becomes available. The review process takes up to 10 business days.

We are looking for a Head of Retention to lead CRM and player retention strategy for an iGaming business.

The role focuses on increasing player engagement, repeat deposits, customer lifetime value, and long-term revenue.

Responsibilities:

• Develop and own the overall player retention and CRM strategy.
• Build and optimize customer lifecycle communication.
• Manage player segmentation, churn prevention, reactivation, and loyalty initiatives.
• Oversee automated CRM campaigns across email, SMS, push, and other channels.
• Improve repeat deposit rates, retention, LTV, and NGR.
• Develop retention analytics, A/B testing, and performance reporting.
• Lead and develop the retention/CRM function.
• Collaborate with Product, VIP, BI, and Marketing teams.

Requirements:

• Proven retention/CRM management experience in iGaming or online casino.
• Experience developing retention strategies and managing teams.
• Strong understanding of player lifecycle, segmentation, and churn.
• Hands-on experience with CRM platforms and marketing automation.
• Knowledge of GR8 Tech or similar iGaming CRM solutions is an advantage.
• Strong analytical skills and business-oriented decision-making.

About the Company

We are an international affiliate media buying team with 6+ years of experience in the Gambling vertical.

Our company consists of 30+ professionals, including a dedicated media buying department of 15 specialists.

We have an established infrastructure that supports efficient campaign launches and profitable scaling, including:

• In-house Creative Department
• Dedicated ASO team
• Proprietary PWA solutions
• Agency advertising accounts
• Technical and operational support

Our focus is on profitable traffic acquisition, sustainable scaling, and long-term team development.
About the Role

We are looking for an experienced Media Buying Team Lead (Facebook Ads / Gambling) to manage and develop our Facebook media buying direction, with a primary focus on Tier 3 GEOs.
 

Responsibilities

• Lead, mentor, and develop a team of Media Buyers.
• Oversee and optimize Facebook Ads campaigns in the Gambling vertical.
• Develop and implement scaling strategies for Tier 3 GEOs.
• Monitor budgets, ROI, CPA, conversions, and profitability.
• Analyze campaign performance and identify growth opportunities.
• Improve team efficiency and operational processes.
• Support Media Buyers with technical and operational challenges.
• Participate in hiring and onboarding new team members.
• Collaborate with Creative, ASO, and technical teams.
   

Requirements

• Proven experience as a Media Buying Team Lead or Senior Media Buyer in Gambling.
• Strong hands-on expertise in Facebook Ads (Meta Ads).
• Experience managing a team of at least 4 Media Buyers.
• Practical experience working with Tier 3 GEOs.
• Proven track record of scaling profitable Gambling campaigns.
• Experience managing significant advertising budgets.
• Strong understanding of ROI, CPA, conversion rates, and net profit.
• Excellent analytical, leadership, and problem-solving skills.
• Results-driven mindset and ability to take ownership of team performance.
   

What We Offer

• Fully remote, full-time position.
• Competitive fixed salary + performance-based bonuses.
• Opportunity to influence and develop the Facebook media buying direction.
• Established infrastructure with in-house Creative and ASO teams.
• Agency accounts, proprietary PWA solutions, and technical support.
• Experienced team and collaborative working environment.
• Professional growth and direct impact on business results.
   

Interested?

If you have proven experience scaling Facebook Gambling campaigns, managing media buying teams, and delivering strong performance results, we'd love to hear from you!

Let's build and scale profitable campaigns together!

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Senior SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Requirements

• Expert-level expertise in working with expired/drop domains: full command of all types of drop-domain strategies, ability to select the optimal setup for a specific domain and objective, and accurately forecast outcomes.
• Development of proprietary domain screening and evaluation systems: formalized criteria, weighted scoring models, automated or semi-automated validation workflows.
• Deep expertise in backlink profile analysis: ability to identify complex manipulations (multi-layered schemes, artificial growth patterns, “washed” domains), and assess the long-term sustainability of domain authority.
• Proven experience in building and scaling PBN networks (full-cycle management).
• Strategic thinking: ability to build long-term strategies tailored to specific markets, account for regulatory risks, and adapt quickly to algorithm updates.
• Expert-level semantic analysis: deep understanding of SERP dynamics across keyword clusters, ability to identify undervalued clusters with low competition and high growth potential.
• Technical SEO expertise at the architectural level: designing drop-site structures, managing crawl budget across large-scale networks, working with log files, and rendering optimization.
• Infrastructure management: design and administration of server infrastructure for drop networks (VPS, dedicated servers, IP rotation, CDN, Cloudflare), large-scale DNS management.
• Hands-on experience with process automation: Python (parsing, domain data processing, monitoring), integration of Ahrefs / Majestic / GSC APIs into proprietary dashboards.
• Strong understanding of gray-hat markets at an expert level, including SERP behavior, scheme sustainability, and regulatory risks.
• Experience managing SEO teams: KPI setup, onboarding, and performance evaluation.
• Analytical and ROI-driven mindset: evaluating profitability of each domain and building P&L models.
• Leadership skills: ability to assign tasks, make final strategic decisions, and take ownership of the overall direction and results.
  
  Nice to Have
• Participation in the development of internal tools or scalable processes: SOPs, screening checklists, domain evaluation frameworks that can be rolled out across the team.
• Experience working with domain brokers and handling direct off-auction deals.
  
  Key Responsibilities
• Develop and oversee the overall strategy: define target markets, domain types, priority usage models, and department KPIs.
• Design and scale the entire drop-domain operation: from search criteria to performance monitoring, including process standardization, automation, and knowledge transfer to Middle and Junior specialists.
• Make final decisions on domain acquisitions: evaluate lots, participate in auctions for key domains, and negotiate with brokers.
• Develop and continuously improve domain screening and scoring systems, adapting criteria to algorithm updates and market conditions.
• Make architectural infrastructure decisions: design server structures, manage hosting networks, and minimize network-level footprints.
• Develop and test new drop-domain usage strategies; document results and scale successful approaches.
• Conduct strategic analytics: forecast the performance and ROI of new investments.
• Collaborate with Team Leads and management: provide regular reporting, participate in strategic sessions, and justify investment decisions.
• Lead and manage the team: delegate tasks, ensure quality control, mentor Middle and Junior specialists, and onboard new hires.
• Monitor Google algorithm updates, industry trends, and competitor activity, adapting the strategy in real time.

We are looking for a Data Scientist to join our client — an international technology company in the AdTech industry, headquartered in New York with offices around the world. The company develops software for digital advertising analytics and verification: its platform evaluates the quality of every ad impression — preventing ad fraud, ensuring brand safety and suitability, and verifying viewability and geo-targeting. Its clients include some of the world's largest brands, such as Vodafone and Mondelez. The Data Scientist will take ownership of improving existing models, building statistically robust solutions, and translating business challenges into mathematical problems that are integrated into the platform.
 

Responsibilities:

• Enhance, fine-tune, and continuously improve existing modeling solutions, including customizing open-source libraries to meet project requirements;
• Perform exploratory data analysis and feature engineering to build statistically robust, interpretable models that reflect domain knowledge;
• Keep up with emerging methods and best practices in causal inference and experimental design;
• Translate complex business challenges into well-defined mathematical problems and communicate findings as clear insights and actionable recommendations to external stakeholders;
• Participate in code reviews and provide feedback on model architecture, system design, and technical implementation;
• Collaborate with product and engineering teams to integrate data science solutions into the company's platform.
   

Requirements:

• 5+ years of relevant industry experience with a BA or BSc in science or engineering, or 2+ years of professional experience with an MSc or PhD in a related field;
• Solid understanding of regression techniques, statistical hypothesis testing, and experimental design;
• Strong hands-on experience with the scientific Python ecosystem: NumPy, Pandas, Statsmodels, Matplotlib, and similar libraries;
• Strong communication skills and the ability to explain complex concepts clearly;
• A proactive, curious, and self-motivated approach with a genuine interest in continuous learning;
• Availability for occasional evening meetings (7–9 PM Kyiv time);
• Fluent English (C1).
   

Nice to have:

• Experience writing SQL queries for data extraction, transformation, and analysis;
• Practical knowledge of Bayesian methods and their application to predictive modeling;
• Experience with AWS;
• Hands-on experience with probabilistic programming frameworks such as STAN, PyMC, or NumPyro;
• Understanding of marketing analytics: campaign allocation, performance measurement, and marketing budget optimization.
   

What we offer:

• Paid vacation.
• Paid sick leave.
• Courses and learning opportunities.
• Flexible schedule and fully remote work from any location.
  
  Send your CV!

We are looking for a Software Engineer who will take ownership of the technical link between the core data platform and the semantic layer at our client — an international AdTech company headquartered in New York. The company builds analytics and verification software for digital advertising and evaluates every ad impression against four criteria: fraud prevention, brand safety, viewability and geo-location. The role’s mission is to make sure data reaches UIs, CLI tools and AI agents reliably and on time.
 

Responsibilities:

• Developing scalable solutions that extend application capabilities and improve data processing efficiency and system performance;
• Leading the technical implementation between the core data platform and the semantic layer, ensuring reliable data delivery to downstream applications and workflows;
• Designing data endpoints in the semantic layer that turn raw source data into structures usable by UIs, CLI tools and AI agents;
• Establishing monitoring, data quality checks and operational best practices across pipelines for faster issue detection and resolution;
• Taking full technical ownership of complex initiatives spanning data infrastructure and application/API components;
• Working with product managers and the Data, Applications, Data Science and Customer Success teams to clarify requirements and ensure accurate, timely data delivery.
   

Requirements:

• 7+ years of software development experience, including building and supporting production systems with a focus on reliability, scalability and performance;
• Solid expertise in contract-based architecture, API design and building semantic and serving layers on top of data lakes or warehouses;
• Hands-on experience with data lake / warehouse technologies: Parquet, DuckDB, S3-compatible object storage, lakehouse table formats (Iceberg), cloud warehouses (Snowflake);
• Strong skills in at least one general-purpose language (Python or Go) and advanced SQL, with the ability to choose technologies based on project needs;
• Experience with orchestration, containerization and Kubernetes;
• Solid background in monitoring, observability and data quality practices;
• Confident use of AI development tools (coding assistants, LLMs, agents) and interest in secure interfaces and contracts for AI-driven data access;
• Ability to explain complex technical topics to non-technical stakeholders;
• Proactive, self-driven and results-oriented mindset;
• Availability for occasional meetings at 7–9 PM Kyiv time;
• English at C1 level.
   

Nice to have:

• Experience with observability platforms (Prometheus, Grafana, OpenTelemetry) and data quality frameworks;
• Knowledge of marketing analytics: multi-touch attribution (MTA), marketing mix modeling (MMM), experimentation or customer data platforms.
   

What we offer:

• Remote work with no location restrictions.
• Flexible working schedule.
• Paid vacation.
• Paid sick leave.
• Courses and professional training.
  
  Send your CV!

✨ Welcome to WinMedia — Driving Innovation in iGaming Products! ✨
 

We build and develop product solutions in the iGaming industry 🎯. Our team works on in-house products, continuously improves internal processes, and uses data-driven approaches to make better decisions.

We are currently looking for an Anti-Fraud & Payments Manager who will take ownership of both the Anti-Fraud function and user payout operations. This is a hands-on role where you will build processes, develop risk and verification rules, oversee payout-related workflows, and ensure that user withdrawals are processed efficiently and safely.
 

📌 About the Role

We are looking for an experienced and proactive Anti-Fraud & Payments Manager to build and develop the Anti-Fraud and Payments function within our iGaming product company.

You will be responsible for user verification, fraud and risk assessment, payout checks, and the operational process of user withdrawals. You will decide when and how payouts should move forward, create and assign payout-related tasks, investigate suspicious cases, and continuously improve the rules and processes behind these operations.

This role combines Anti-Fraud expertise with ownership of the user payout process. You will work closely with Product, Customer Care, both VIP and Support teams, and other teams to make the verification and payout journey efficient, secure, and scalable.
 

🔨 Responsibilities

• Build and develop the Anti-Fraud & Payments function.
• Develop and implement rules, checks, and procedures for user verification, fraud detection, and payout processing.
• Review user activity and withdrawal requests, investigate suspicious cases, and make risk-based decisions.
• Take ownership of the user payout process, including creating, prioritizing, and assigning payout-related tasks.
• Identify fraud patterns, operational risks, and bottlenecks, and continuously improve related processes.
• Develop and maintain internal procedures, guidelines, and controls for Anti-Fraud and payouts.
• Monitor key metrics and ensure the verification and payout processes are efficient, secure, and scalable.
• Collaborate closely with Product, Support, VIP, and other teams to resolve cases and improve Anti-Fraud and payout workflows.
   

✅ Requirements

• 2+ years of experience in Anti-Fraud / Risk / Payments Operations, preferably in iGaming.
• Experience working with online casino / betting products is a strong advantage.
• Hands-on experience with user verification, fraud detection, and suspicious activity analysis.
• Strong understanding of common fraud scenarios, risk indicators, and detection methods.
• Practical experience with user withdrawals and payout processes.
• Understanding of how to assess and approve/reject payout requests based on risk and verification results.
• Experience building or significantly optimizing Anti-Fraud and/or payout processes.
• Experience working with tools such as Sumsub, KYCaid, Fingerprint.com, and similar solutions.
• Experience using AI tools in work processes is a strong advantage.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to make independent decisions and take ownership of operational processes.
• Ability to work with large amounts of information and prioritize cases effectively.
• Strong communication skills and the ability to collaborate with Product, Customer Care, VIP, and Support teams.
   

🎯 Ideal Candidate

• Has hands-on Anti-Fraud and/or Payments Operations experience in iGaming.
• Understands that the role is broader than traditional Anti-Fraud and is ready to own both risk and payout operations.
• Understands the specifics of users, deposits, withdrawals, and fraud risks in gambling products.
• Can independently develop a system of rules, checks, controls, and payout workflows.
• Is comfortable making decisions on individual cases while also thinking about the bigger process.
• Can build a structured and scalable process rather than simply following existing procedures.
• Takes full ownership of the Anti-Fraud & Payments function and is ready to develop it further.
   

🎁 What We Offer

💰 Competitive salary and financial incentives
🚀 The opportunity to build and develop the Anti-Fraud & Payments function
🎨 Freedom to make decisions and implement your ideas
📈 Professional and career growth opportunities
🌍 Flexible work setup
🤝 Work in a product-focused iGaming company alongside a professional team

A large-scale consumer mobile application with millions of active users required a robust testing strategy to ensure stability, performance, and seamless user experience. Testing efforts focused on both iOS and Android platforms, covering functional validation, UI/UX consistency, geolocation features, and real-time interactions.

Responsibilities

• Contribute as a key member of a world-class Android Engineering and QA Automation team.
• Design, implement, and maintain automated test cases and frameworks in Kotlin, JUnit, Espresso.
• Own the quality lifecycle: identify issues, file and track bugs in Qase(or similar systems), and drive them to resolution
• Collaborate closely with Android engineers to ensure application code is testable and automation-friendly.
• Build and maintain in-house tools for test parallelization, network mocking, and custom reporting.
• Perform peer code reviews, ensuring robust test coverage and reliable CI pipelines.
• Drive improvements to the CI/CD ecosystem, ensuring scalability, maintainability, and speed of test execution.
• Explore and integrate AI-assisted development approaches to enhance test generation, workflow optimization, and CI/CD practices.
• Actively participate in Agile ceremonies – daily standups, sprint planning, retrospectives, and showcases.

Skills Required

• 2+ years of experience as an SDET, QA Automation Engineer, or related role, with a strong focus on Android application testing.
• Proficient in Kotlin and the Android SDK, with strong debugging and troubleshooting skills.
• Hands-on experience with JUnit, Espresso and UI automation.
• Experience with dependency injection frameworks (Dagger/Hilt) and API testing using Retrofit.
• Familiarity with Jetpack libraries and modern Android development best practices.
• Strong experience with Git/GitHub, familiar with both Gitflow and trunk-based development.
• Knowledge of SOLID principles and ability to apply them in test framework design.
• Ability to apply or readiness to adopt AI-driven testing practices, including test generation and workflow automation.
• Strong English communication skills

#vacancy #VoIP / #Asterisk Engineer (Fintech) | Remote | $2,000–3,000

Key Requirements

• 3+ years of commercial experience in a relevant role.
• Strong expertise in Asterisk (versions 13 and above).
• Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments.
• In-depth understanding of SIP and RTP protocols, including NAT and QoS.
• Experience configuring and managing SIP trunks.
• Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic.
• Experience with call recording, CDR, and CEL.
• Strong Linux administration skills (Ubuntu/Debian) in production environments.
• Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting.
• Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs.
• Experience using AMI / ARI to integrate Asterisk with backend systems.
• Understanding of financial systems requirements, including reliability, auditability, and logging.
• Ability to quickly understand and troubleshoot complex or legacy systems.

Responsibilities

• Maintain and continuously improve the company’s telephony platform.
• Ensure the stable operation of support, collections, and sales communication channels.
• Configure and maintain IVR menus, call queues, and routing logic in line with business processes.
• Integrate the telephony platform with internal services, including CRM, backend systems, and billing.
• Ensure high availability and minimize system downtime.
• Monitor call quality and key performance metrics, including SLA, ASR, and ACD.
• Identify and resolve latency and call-quality issues.
• Optimize system performance and support infrastructure scaling.
• Upgrade and improve the existing VoIP infrastructure.
• Create and maintain technical documentation covering call flows, routing, and integrations.
• Collaborate with cross-functional teams, including backend, support, and security.

Strong legal expertise. Strategic thinking. Real business impact.

At Softsich, we believe that a strong legal function does more than manage risks — it enables business growth, supports confident decisions, and builds a foundation for international expansion.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms.

We are looking for an experienced Lead Legal Counsel to take ownership of legal operations, lead a legal team, and act as a trusted legal partner to business leadership.

This role combines strategic legal decision-making with hands-on expertise in commercial contracting, regulatory compliance, corporate governance, and legal operations. You'll have the opportunity to influence key business decisions, improve legal processes, and support sustainable international growth.

Your key responsibilities will include:

Legal Strategy & Risk Management:

• Own legal strategy execution, define contracting standards and risk appetite, and ensure effective legal support across assigned business areas.
• Identify, assess, and mitigate legal risks across business operations.
• Provide strategic and practical legal advice to senior management and cross-functional teams.

Commercial Contracts & Negotiations:

• Oversee drafting, reviewing, and negotiating commercial agreements with payment service providers (PSPs), vendors, and strategic partners.
• Develop and maintain contracting standards, templates, and approval workflows.
• Lead complex negotiations and ensure agreements balance commercial objectives with legal risk.

Regulatory & Corporate Legal Support:

• Oversee international corporate structuring, entity incorporation, and ongoing corporate governance.
• Ensure compliance with applicable laws and regulatory requirements across relevant jurisdictions.
• Coordinate with external legal advisors, regulatory authorities, and business partners on complex legal matters and escalations.

Legal Team Leadership & Operations:

• Lead, mentor, and develop the legal team, managing priorities, workload distribution, and performance.
• Establish and improve legal workflows, contract management systems, and internal policies.
• Drive proactive legal research, develop internal knowledge-sharing practices, and improve operational efficiency through measurable KPIs.

Employment & Business Legal Support:

• Oversee employment-related legal matters, HR policies, and sensitive employee cases.
• Manage legal disputes, claims, and escalations, including the development of dispute resolution strategies.
• Oversee legal review of marketing materials and business communications to ensure regulatory compliance.

It's a match if you have:

• 5+ years of relevant legal experience, with strong expertise in corporate and commercial law.
• Proven experience drafting, reviewing, and negotiating complex commercial agreements, including PSP, vendor, and partnership contracts.
• Practical experience in international corporate structuring, entity incorporation, and corporate governance.
• Strong understanding of regulatory compliance and legal risk management in international or regulated business environments.
• Knowledge of employment and HR legal matters, including employment agreements, contractor arrangements, and internal policies.
• Experience leading legal professionals, managing team performance, and coordinating legal workflows.
• Ability to develop and improve legal processes, contract management systems, and internal policies.
• Strong communication, negotiation, and stakeholder management skills, including interaction with senior leadership.
• Excellent analytical and decision-making skills, with the ability to balance legal risks and business objectives.
• Ability to independently manage complex legal matters, prioritize effectively, and take ownership of results.
• Bachelor's or Master's degree in Law.
• English — Upper-Intermediate or higher.

Nice to have:

• Experience working in financial services, payment processing, or other highly regulated digital industries.
• Experience managing external legal counsel across multiple jurisdictions.
• Qualified lawyer / attorney status.

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Ready to turn complex legal challenges into clear, practical solutions?

Join Softsich and help build a legal function that supports business growth, empowers teams, and makes a real impact.

Send us your CV — we'd love to get to know you!

We work with international iGaming partners and help Gambling projects build and scale their VIP operations across Tier-1 markets.

We are currently expanding our team and looking for a VIP Team Lead with hands-on online casino experience and a strong understanding of the UK market.

In this role, you will take ownership of VIP operations across partner projects, lead a team of VIP Managers, develop high-value player strategies, and directly impact Retention, LTV, GGR and NGR.

Responsibilities

• Develop and scale VIP operations for online casino projects in the UK market.
• Lead a team of VIP Managers, including task allocation, player portfolio management, KPI tracking and team development.
• Build VIP strategies and player segmentation based on value, deposits, GGR / NGR, LTV and behaviour.
• Develop personalised retention, reactivation and win-back approaches for high-value players.
• Create and optimise individual offers, bonuses, cashback, free spins and loyalty benefits.
• Monitor key VIP metrics including Retention, Churn, LTV, Repeat Deposits, GGR, NGR, bonus cost and profitability.
• Analyse the VIP portfolio to identify churn risks and growth opportunities.
• Ensure a high standard of communication and service across the VIP team.
• Handle complex player requests, complaints and escalations.
• Work closely with CRM / Retention, Product, Payments, Support, KYC and Antifraud teams.
• Build team KPIs, reporting, SOPs and VIP service standards.
• Participate in hiring, onboarding and development of VIP Managers.
• Support the launch of VIP operations for new partner projects when required.

Requirements

• 2+ years of relevant experience in VIP / Retention within iGaming.
• Hands-on experience with online casino and high-value players.
• Previous experience as a VIP Team Lead, VIP Lead, Senior VIP Manager, VIP Manager or in a similar role.
• Hands-on experience working with VIP players in the UK market is required.
• Experience managing a VIP team.
• Strong understanding of LTV, Retention, Churn, Repeat Deposits, GGR, NGR, bonus cost and profitability.
• Experience with VIP segmentation and player portfolio management.
• Experience developing personalised offers, bonus mechanics and retention strategies.
• Good understanding of bonus economics and the commercial impact of VIP incentives.
• Strong analytical, leadership and communication skills.
• Experience working cross-functionally with CRM, Product, Payments, Support and Antifraud teams.
• Good understanding of Responsible Gambling principles.
• English sufficient for working with the UK market and international teams.

Nice to have

• Experience building a VIP function from scratch.
• Experience across other Tier-1 markets.
• Experience working across multiple Gambling projects.
• Experience with CRM automation and personalised VIP communications.

What we offer

• Work with Gambling projects across the UK and other Tier-1 markets.
• Exposure to multiple international partner projects rather than a single product.
• High ownership and direct impact on Retention, LTV, GGR and NGR.
• The opportunity to build VIP processes, KPIs and standards from the ground up.
• The opportunity to build and grow your own VIP team.
• Minimal bureaucracy and fast decision-making.
• Direct collaboration with key product and business teams.
• All necessary tools and resources to build a strong VIP function.

Key Responsibilities

• Utilize AI-driven design tools and generative platforms (Figma AI, v0, Midjourney, Galileo, Claude) to brainstorm, wireframe, and prototype UI concepts at unmatched speed.
• Translate business requirements and complex functional needs into intuitive, visually engaging UI/UX designs that simplify information and enhance user trust.
• Design, refine, and maintain scalable, multi-platform Design Systems and component libraries in Figma, maintaining style guides and ensuring seamless developer handoffs.
• Conduct user research, map out user flows, and perform usability testing to track UX metrics (e.g., task success, feature adoption) and validate design decisions.
• Collaborate closely with frontend developers to ensure accurate design implementation, maintaining consistency in design language across web and mobile platforms.
• Work with the product team to optimize user journeys, focusing on accessibility, micro-interactions, and visual engagement in an EdTech and learning environment.

Requirements

• 5+ years of proven experience as a UI/UX, Product, or Interaction Designer across web and mobile application platforms.
• Hands-on proficiency integrating AI workflows into daily design practices (generative image creation, AI-assisted wireframing, prompt-driven UI generation, and user journey synthesis).
• Mastery of design and prototyping tools, primarily Figma (Auto Layout, Variants, Variables, Design Systems, Interactive Prototyping) or Sketch/Adobe XD.
• Strong understanding of responsive design, accessibility standards (WCAG), and ethical design practices.
• Solid understanding of front-end capabilities (HTML5, CSS3/Tailwind, basic JavaScript/Vue/Nuxt) to ensure realistic, developer-friendly design handoffs.
• Strong portfolio demonstrating end-to-end UX research, wireframing, high-fidelity UI design, and design system engineering.
• Language: Full professional proficiency in English (B2+).

Nice-to-Have

• Strong portfolio demonstrating experience in educational platforms, SaaS, or video-based e-learning products.
• Experience creating web assets or interactive prototypes using Webflow, Framer, or low-code builders.
• Knowledge of visual design for paywalls, onboarding flows, and conversion rate optimization (CRO) mechanics.
• Experience designing for AI-native product interfaces (chat interfaces, prompt canvases, generative feedback states).

A large-scale consumer mobile application with millions of active users required a robust testing strategy to ensure stability, performance, and seamless user experience. Testing efforts focused on both iOS and Android platforms, covering functional validation, UI/UX consistency, geolocation features, and real-time interactions.

Responsibilities

• Contribute as a key member of a world-class Android Engineering and QA Automation team.
• Design, implement, and maintain automated test cases and frameworks in Kotlin, JUnit, Espresso.
• Own the quality lifecycle: identify issues, file and track bugs in Qase(or similar systems), and drive them to resolution.
• Collaborate closely with Android engineers to ensure application code is testable and automation-friendly.
• Build and maintain in-house tools for test parallelization, network mocking, and custom reporting.
• Perform peer code reviews, ensuring robust test coverage and reliable CI pipelines.
• Drive improvements to the CI/CD ecosystem, ensuring scalability, maintainability, and speed of test execution.
• Explore and integrate AI-assisted development approaches to enhance test generation, workflow optimization, and CI/CD practices.
• Actively participate in Agile ceremonies – daily standups, sprint planning, retrospectives, and showcases.

Skills Required

• 2+ years of experience as an SDET, QA Automation Engineer, or related role, with a strong focus on Android application testing.
• Proficient in Kotlin and the Android SDK, with strong debugging and troubleshooting skills.
• Hands-on experience with JUnit, Espresso and UI automation.
• Experience with dependency injection frameworks (Dagger/Hilt) and API testing using Retrofit.
• Familiarity with Jetpack libraries and modern Android development best practices.
• Strong experience with Git/GitHub, familiar with both Gitflow and trunk-based development.
• Knowledge of SOLID principles and ability to apply them in test framework design.
• Ability to apply or readiness to adopt AI-driven testing practices, including test generation and workflow automation.
• Strong English communication skills