Jobs

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by the ambition to move forward, achieve results, and unlock new opportunities together. We are looking for people who want to build something bigger — a large-scale European project born in Ukraine.

You are our candidate if you:

• Have 4+ years of experience in marketing (B2C / product / international markets).
• Understand the principles of launching marketing campaigns from idea to performance evaluation.
• Are confident working with analytical tools — Excel (mandatory), Google Analytics, CRM systems, Tableau.
• Have German language proficiency at C1 level or higher (key language for working with contractors and clients).
• Can work independently, proactively, and deliver results — with a “think like a business” mindset.

What you will do:

• Research the German market and customers: analyze needs, competitors, and market insights.
• Develop hypotheses, launch test activities, and scale effective solutions.
• Organize marketing campaigns (digital, offline, collaborations, events).
• Collaborate with Digital, SMM, Content, CRM, Design, In-store, and other teams.
• Prepare briefs, oversee campaign execution, and evaluate results.
• Ensure consistent brand communication in the German market in line with company strategy.
• Participate in opening new locations and launching new services.
• Work from the Berlin office in close cooperation with local teams.

We offer:

• Full official employment with social guarantees.
• All necessary equipment for comfortable and efficient work.
• Office in the city center.
• Mental health support, including access to a corporate psychologist.
• Opportunities for professional growth, participation in new projects, and career development within the company.

Our team is united by professionalism, trust, and a shared goal.

Everything starts with the first step. Send your CV today — it’s time to create change together.

We are building Workeron AI - a company that creates "digital employees" based on AI agents. Our solutions help the founder, CEO, COO, CMO, and other roles work in conjunction with a family of agents instead of endlessly scaling staff.

We are looking for a strong Senior Product Owner / Product Manager who will take the agent direction from zero to product market fit: from hypotheses and experiments to first stable sales and scaling.

What you will be doing

• Building a product in the world of AI agents
• Bringing product hypotheses to results:
  • Formulating ICP and value proposition
  • Describing product hypotheses and metrics
  • Launching quick experiments (landing pages, pitches, demos, pilots)
  • Collecting feedback and money
• Working closely with the CEO, CMO, and engineers:
  • Decomposing ideas into product version / V0
  • Prioritizing features and tasks in the backlog
  • Balancing between custom agents and scalable solutions
• Building and testing monetization:
  • Developing tariffs and package offers (buy agent, custom agent, rent agent, subscription)
  • Calculating unit economics, CAC, LTV, payback
• Setting up product analytics for the funnel: awareness - interest - demo - paid pilot - MRR
• Forming a database of insights on the market and competitors for AI agents and "digital employees"

• Preparing product materials: one-pager, presentations, scripts for sales, requirements for marketing and traffic

   

What is critically important for us

• 5+ years of experience as a Product Owner / Product Manager in b2b SaaS, services, or complex digital products
• Real experience in bringing a product from scratch or pre-MVP to first sales / product market fit
• Ability to work in short cycles: 2-3 weeks for one hypothesis from idea to a clear result
• Strong skills in customer development and selling hypotheses through interviews, demos, pilots
• Ability to write clear product specifications and convert them into tasks for the dev team
• Readiness to work hands-on with AI tools: ChatGPT, Claude, Midjourney, no-code / low-code, analytics, etc.

• English not lower than Upper Intermediate - some clients and sources will be English-speaking

   

A plus would be

• Experience in AI products, agent systems, automation, no-code / low-code
• Working in early-stage startups, preferably in b2b

• Interest in the topic of "digital employees", the future of work and automation

   

How we work

• Format: remote, full-time, direct work with the CEO
• Work framework: short product sprints of 2-4 weeks with clear goals

• Compensation level: a combination of fixed + results-based bonus, an option is also possible after achieving key milestone

   

Within 1 month we expect from you:

• 3 priority product hypotheses for agents under specific roles are formulated and described
• For 1 priority hypothesis:
  • There is a V0 product
  • Real demos have been conducted and first pilots have been launched
  • There are first payments or clear reasons for refusal and a plan for the next iteration

• A set of insights on ICP and pain points has been collected and structured, based on which we make a decision: strengthen the hypothesis, pivot, or kill it

   

How to apply

Write briefly:

• A couple of lines about yourself and your product experience
• One example of a product that you personally brought from idea to sales (what was it, what were the numbers)
• Why you are interested in the topic of AI agents and digital employees

     and attach your resume or a link to LinkedIn.

🚀 𝗪𝗲’𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴 𝗮 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿

📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Zagreb, Croatia
🏢 𝗪𝗼𝗿𝗸 𝘀𝗲𝘁𝘂𝗽: Hybrid in Zagreb

We’re looking for a 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 to help scale our social product and drive the next stage of growth.

🎯 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Define product strategy and manage the product roadmap
• Analyze user behavior and make data-driven decisions
• Prepare clear and structured product requirements
• Prepare requirements for mobile application development
• Act as a bridge between stakeholders and the development team
• Work closely with engineering, design, marketing, and analytics teams

✅ 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• Strong Product Manager experience (ideally Social Media)
• Deep understanding of product metrics (retention, activation, engagement)
• Experience working with cross-functional teams
• Strong English communication skills

💎 𝗡𝗶𝗰𝗲 𝘁𝗼 𝗵𝗮𝘃𝗲
• Experience at FAANG or major social media companies
• Experience launching and scaling international products
• Understanding of UX/UI principles

🎁 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀
• Relocation support with housing assistance
• Lunch allowance & Multisport card
• Apple equipment provided
• Language courses covered by the company
• Modern office with a great mountain view
• Snacks, drinks, and seasonal fruits in the office
• Team social events and treats 🎉

🌍 𝗧𝗲𝗮𝗺
International team with experience in global tech companies, with hubs in New York and Zagreb.

📄 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁
Official employment under Croatian law.

🧩 𝗛𝗶𝗿𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝘀𝘀
Initial Interview → CPO Interview → Stakeholder Interview → Offer 🎉

📍 Location: EU based
💼 Employment type: Full-time
🧭 Work format: Remote
 

We’re looking for a Technical Support Lead to manage and grow our support team, streamline processes, and ensure top-quality service for our customers. In this role, you’ll combine people leadership with hands-on technical expertise, driving performance, improving workflows, and supporting complex tracking implementations.
 

About us:
Stape - is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 10 billion requests daily, helping improve tracking accuracy and data privacy for more than 100, 000 clients worldwide. We work closely with top partners like Meta and Snapchat to provide advanced tracking capabilities.

Key tasks:

• Handle people management functions, including performance reviews, hiring and onboarding, professional development, and training for team members.
• Implement and track team performance metrics on a monthly basis.
• Implement and automate team workflow and processes where visible.
• Create and manage internal documentation on team processes.
• Handle complex tracking implementations for high-demanding customers.
• Provide post-implementation support to customers, analyze the implementation’s correctness, and fix any bugs that arise.
• Handle intro calls with complex customers, post-implementation calls, and support sales and account managers whenever technical expertise is required on calls (with higher complexity).
• Monitor industry news, introduce new solution approaches whenever feasible, share and explain them to team members.
   

Your background:

• Minimum of 5 years of experience in customer care, including at least 2 years in a leadership position within SaaS or tech product companies.
• Understanding of support process optimization (SLAs, KPIs, workflows, escalations, training)
• Confident using logs, APIs, and monitoring tools to investigate and resolve issues
• Strong communication skills — written and spoken English (Upper Intermediate+)
• Experience working with ticketing/CRM systems and analytics tools
• Proactive and solution-focused — someone who finds patterns and brings clarity into chaos
• Empathy, clarity, and patience in communication
   

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with a dedicated medical insurance budget that prioritizes your health.
   

Excited to join us? Submit your CV and let’s get started!

This is a senior, highly specialized individual contributor role. We are looking for a very strong and specific candidate who can operate as a one-person function, supporting key processes and working closely with the team.

We are seeking a Creative Technical Artist with strong game design intuition and the ability to build, polish, and tune gameplay using lightweight, game-focused coding (“vibe coding”).

The role focuses on building, iterating, and polishing interactive HTML5 playable ads, where visuals, mechanics, and overall game feel must come together quickly and at a high quality bar.

Key Responsibilities

Visual & Technical Art

• Create, adapt, and polish optimized 2D and 3D assets for playable ads
• Work in Blender to:
  • Edit and optimize models
  • Adjust materials, lighting, scale, and pivots
  • Export game-ready assets (GLB, textures)
• Ensure visual clarity, consistency, and performance on mobile devices

Vibe Coding (Game-Focused)

• Write and modify JavaScript / TypeScript to:
  • Control gameplay behavior
  • Tune timing, feedback, and interaction flow
  • Connect visuals to interaction logic
• Read and safely modify existing game codebases
• Use code as a creative tool to shape game feel
• Leverage AI coding tools to accelerate iteration while maintaining full understanding and control

Required Qualifications

• 3+ years of professional experience as a game artist, technical artist, or interactive artist
• 2+ years of hands-on experience with Blender creating game-ready 3D assets
• Proven experience producing real-time 2D and/or 3D assets for games or interactive applications
• Strong understanding of game mechanics, player feedback, and interaction flow
• 2+ years of hands-on experience working with a game engine such as Unity or Unreal Engine
• Experience implementing or supporting gameplay mechanics within a game engine environment
• Experience integrating art assets into game engines and resolving technical issues

Company Overview

Geometria.us is a fast-growing and innovative DOOH (Digital Out-of-Home) media company. We are expanding rapidly and looking for an experienced, motivated Sales Manager to join our dynamic team.

This is an exciting opportunity for a results-driven professional to play a key role in expanding our client base, building strong partnerships, and driving sustainable business growth.

What You’ll Do

• Identify, engage, and secure new business opportunities to grow our client portfolio
• Build and maintain strong, long-term relationships with existing clients
• Understand client needs and provide tailored advertising solutions
• Develop and present compelling sales pitches, proposals, and contracts
• Drive revenue growth through strategic business development initiatives
• Collaborate with internal teams to ensure successful campaign execution
   

What We’re Looking For

• Minimum 5 years of sales experience (required)
• Minimum 3 years of advertising/media sales experience (preferable)
• Strong background in business development, client acquisition, or account management
• Excellent communication, negotiation, and interpersonal skills
• Proactive, self-motivated, and highly results-oriented mindset
• Advanced proficiency (C1 or higher) in both English and Russian, with strong written and verbal communication skills
   

What We Offer

• Base + Commission structure with strong earning potential
• Direct impact on company growth and market expansion
• Autonomy in building and managing your own client portfolio
• Opportunity to work with premium DOOH inventory across major U.S. markets
• Fast decision-making and real influence in a growing company
   

Why Join Us?

• Be part of a fast-growing, forward-thinking advertising media company
• Work in a dynamic and innovative environment
• Make a direct impact on company growth and market expansion

Location: Remote
Work Hours: U.S. Eastern Time (ET)
Job Type: Full-time

Recruiter / Senior Recruiter (In-house) | Cyprus (Office)

An international financial services company is expanding its Cyprus office and is looking for an experienced Recruiter / Senior Recruiter to join the in-house team.
 

Responsibilities

• Full-cycle recruitment (sourcing, screening, interviews, offer stage)
• Hiring for roles in IT, Marketing, and Business Development
• Close collaboration with hiring managers
• Supporting the growth and scaling of the Cyprus office.
   

Requirements

• 3+ years of experience in recruitment (Middle / Senior level)
• Experience hiring for IT or tech-related roles
• English B2+ (ability to conduct interviews)
• Russian will be a strong advantage
• Willingness to work full-time from the office in Cyprus
   

Nice to have

• Experience in FinTech / IT companies
   

What we offer

• Full-time office-based role in Cyprus
• Official employment
• Probation period: 3–6 months
• Opportunity to work in an international team and contribute to office expansion
   

Join a dynamic and fast-paced technology group as a Business Functional Analyst. This full-time remote role supports a mission-driven initiative, works closely with stakeholders and clients, and ensures process and data integrity across business systems.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We’re seeking an experienced and outstanding member of our team.

Responsibilities

- Lead client-facing discovery: run workshops, interviews, and working sessions to identify pain points, goals, constraints, and success criteria
- Document detailed business requirements, functional specs, user stories, acceptance criteria, and use cases
- Translate business requirements into functional specifications for CRM/ERP configuration, integrations, and development (working with Product/Engineering)
- Own requirements lifecycle: scope control, prioritization, change requests, and stakeholder alignment
- Support Agile delivery: backlog grooming, sprint planning, UAT coordination, release notes, and go-live readiness
- Act as a bridge between client stakeholders and internal teams, ensuring clear communication, timely updates, and expectation management

Must Have
- Bachelor’s degree
- 2+ years of experience as a Business Functional Analyst / Business Analyst (client-facing experience required)
- Strong understanding of the Software Development Lifecycle (SDLC) and business-to-technical translation
- Experience with CRM and/or ERP platforms (any modern stack)
- Hands-on experience with delivery tools such as Jira / Asana / ClickUp
- Experience working in an Agile environment (Scrum/Kanban)
English B2+

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for Sales Manager.

You’re good with:

• Intermediate+ English, speaking and writing skills;

• client-oriented approach;

• understanding of IT sphere (Software Development process, modern technologies...);

• previous lead generation experience;

• knowledge of sales techniques (B2B market).

It will be a plus:

• previous experience as sales manager.

• previous experience as customer support.

Your responsibilities will be:

• Search for new customers;

• Identify prospective clients needs and communicate with the customer via email and Linkedin;

• Manage full sales cycle;

• Prepare proposals for the potential customers;

• Work closely with the presales team.

What the company offers:

• Constant and interesting work with foreign clients;

• Flexible working hours;

• Compensation English language courses;

• Annual paid 30 days vacation and paid sick day.

We are currently looking for an AI Pro Code Developer to join a project for our client. This is an outstaff position, where you will work closely with the client’s engineering teams to design and implement AI-powered solutions within a modern cloud environment.

In this role, you will take ownership of the technical architecture of AI solutions, work with Azure and Azure OpenAI, and provide hands-on development and DevOps expertise while ensuring enterprise-grade scalability, security, and reliability.

Key Responsibilities:

• Define and own the end-to-end technical architecture for AI solutions built on Azure, Azure OpenAI, and Data Lake platforms
• Ensure alignment with customer IT standards, security policies, compliance requirements, and cloud governance frameworks
• Lead DevOps strategy, including CI/CD pipelines, infrastructure as code, monitoring, and automation
• Provide hands-on technical guidance and development using .NET and Python
• Collaborate with customer engineering and IT teams to ensure solutions meet requirements for scalability, performance, and maintainability
• Support and guide local developers and full-stack engineers within the project team

Requirements:

• 3–5+ years of experience in software engineering, cloud development, or solution architecture
• Strong experience with Microsoft Azure cloud ecosystem
• Hands-on experience with Azure OpenAI and AI-enabled architectures
• Experience working with data platforms and Azure Data Lake
• Strong software engineering skills in .NET and Python
• Solid DevOps experience, including:
• CI/CD pipelines
• Infrastructure as Code (IaC)
• Monitoring and automation
• Experience designing secure, scalable, enterprise-grade solutions
• Understanding of enterprise security patterns, governance, and cloud standards
• Ability to collaborate effectively with customer engineering and IT teams
• English level: B2+

We Offer:

✔️ Full-remote work

🏝 18 vacation days per year

🎁 Birthday celebration present

🧑🏻‍💻 Learning and development opportunities

Gravira Group is looking for an experienced Team Lead VIP Manager to build and scale our VIP player management direction. This role focuses on developing structured VIP operations, managing VIP Managers, and maximizing retention and lifetime value of high-value players across Tier-1 markets.
 

Responsibilities:
• Lead and develop the VIP player management direction, manage and mentor a team of VIP Managers, define VIP workflows, communication standards, and operational processes, build structured VIP reporting and performance dashboards.
• Develop and implement VIP engagement and retention strategies, work directly with VIP and pre-VIP players to increase deposits and lifetime value, identify churn risks and implement structured reactivation strategies.
• Analyze player behavior and activity patterns to improve engagement, track VIP KPIs (deposits, retention, reactivation, LTV) and optimize team performance.
• Design and evaluate VIP bonus and offer strategies, monitor bonus efficiency and ensure responsible bonus allocation.
• Collaborate with CRM, Product, Acquisition, and Customer Support teams and ensure responsible gaming awareness and compliance in VIP player management.
 

Requirements:
• 3+ years of experience in iGaming.
• Proven experience working with VIP / High-Value Players and experience managing or scaling VIP programs or teams.
• Strong understanding of retention, loyalty, and player engagement mechanics.
• Experience working with CRM systems (Smartico is a strong advantage).
• Strong analytical mindset and ability to work with player behavior data.
• Experience working with Tier-1 markets; Canadian market experience is a strong advantage.
• Experience with multi-channel VIP communication (calls, WhatsApp, Telegram, email).
• English — Fluent.
 

What we offer:
• Work on a fast-growing iGaming product focused on Tier-1 markets.
• Opportunity to build and scale VIP operations.
• Remote work with an international team.
• Competitive salary and performance bonuses.

We’re looking for a Senior Backend Engineer with Java, Python, and Golang skills to join our team.

Our client is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection.

Our team is responsible for the backend part for the main product line  - securing tens of millions of devices across the globe of all kinds of OS (Windows, Linux, macOS), and processing billions of security events every day.

You'll be joining a team with a significant impact on how our customers' environments (incl. 4 of Fortune10 companies, hundreds of Global2000 or governments) are protected, how they interact with agents, gain visibility into their security posture, and understand the risks and act upon them.

What will you do?
Design, develop and support backend system serving for endpoint security
●      Help us with initiatives around moving our services to a new deployment model.
●      Tuning and adjusting our services to work with new CPU architectures.
●      Improving the observability for our services.

• Requirements: 
  5+ years of extensive software engineering experience, including proven expertise in developing large-scale distributed systems and microservices architecture, with a focus on performance, scalability and reliability
• Proficiency in Java
• knowledge of Golang and Python 
• Experience with cloud platforms (AWS and/or GCP) and Kubernetes (must)
• Experience with Kafka or similar solutions is a plus

INFOBUS Holding is an international product IT company.

We are looking for a Chief Accountant who will take a key role in managing accounting in accordance with Czech legislation and be responsible for the stability and development of the company’s financial function.
 

This role is ideal for a professional who is confident in working with local regulations, ready to take ownership of processes, and motivated to build a transparent and efficient accounting system.
 

Requirements:

• 3–5 years of experience as an accountant / chief accountant in the Czech Republic
• Strong knowledge of Czech legislation and confident handling of VAT
• Experience working with the accounting software Pohoda
• Czech — working proficiency + Ukrainian or Russian
• Willingness to work from the office initially, with a transition to a hybrid format
   

Key Responsibilities

• Working in the Pohoda accounting program and managing accounting operations
• Controlling primary documentation and internal calculations
• Payroll calculation and submission of related reports
• Preparation of DPH, KH, and SH declarations
• Generating internal financial information for the team
• Interaction with tax and governmental authorities
• Gradual participation in improving the company’s financial processes
• Working within the internal Infobus system and daily interaction with its functionality
   

We Offer

• Stability — a company with over 20 years of experience in the international market
• Friendly team — a supportive environment based on trust, respect, and openness
• Clear processes and well-defined tasks
• Onboarding and support at the start to help you integrate smoothly and adapt quickly
• Growth opportunities — career path to a Deputy Chief Accountant position
• Corporate activities — celebrations, internal initiatives, and learning events
   

Who we are

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.

Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500. Whether it’s global companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Driven by passion, we play a substantial role in shaping the future of data management.
 

Product that needs your engagement

dbForge simplifies and automates your routine operations, doubles your productivity, and has every tool always at hand. The line of our products handles it all with database development and management tools that deliver value at every stage of your work. The features include code completion, static code analysis, database comparison and synchronization, reports generation, SQL code parsing, and many more.
 

Your future team of professionals

Join the dbForge development team, a group of over 30 dedicated professionals committed to creating innovative, high-quality solutions.

In our team, you’ll collaborate with skilled developers, work on impactful projects, and contribute to a culture that values expertise and continuous improvement.
 

Impact you will make

• Develop new features and improve existing functionality for automated testing tools (CLI, UI Automation, Performance, etc.).
• Create and maintain monitoring solutions related to gathering, storing, and analyzing test execution results.
• Collaborate with LEM (Lead Engineering Manager) and ATL (Automation Team Lead) during the design and implementation of functionality.
• Timely reporting of identified defects in tested products into the tracking system.
• Track the lifecycle of issues in tested products.
• Verify fixes for identified issues.
• Develop new test coverage for automated testing tools.
• Analyze current test coverage and propose improvements.
• Design and validate new testing strategies and scenarios in collaboration with QATL (QA Team Lead) and ATL.
• Ensure effective coverage for various execution scenarios of automated testing tools (e.g., “daily build,” “acceptance,” etc.).
• Eliminate redundant test coverage.
   

Skills we are looking for

• At least 5+ year of hands-on experience in developing, maintaining, and executing automated test scripts, ensuring sufficient test coverage, and integrating testing solutions into CI/CD pipelines to enhance software quality.
• Basic knowledge and understanding of .NET Framework and C#.
• Foundational knowledge and understanding of OOP and OOD principles
• Basic understanding of software testing theory.
• Experience with testing frameworks, particularly Selenium WebDriver.
• Familiarity with CI/CD systems (e.g., Jenkins, Azure, TeamCity, Bamboo).
• Understanding of automated testing principles.
• Basic knowledge and experience with scripting languages (e.g., PowerShell, Python, Groovy).
• Proficiency in working with databases and knowledge of SQL.
• Ability to use version control systems effectively.
• Experience with containerization systems, particularly Docker.
   

Nice to have

• Experience with performance testing tools such as JMeter, Gatling, or LoadRunner.
• Experience with API testing tools such as Postman, etc.
• Familiarity with monitoring tools for metric collection and visualization (e.g., Prometheus, Grafana, Elasticsearch, Zabbix).

Benefits you get

Maintain your work-life balance

• Take control of your workday with our flexible schedule.
• 19 days of annual vacation granted on a pro-rata basis.
• No overtime required.
   

Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can help promote the global visibility of exceptional Ukrainian products from anywhere in the world.

Stay healthy

• Comprehensive medical insurance from a leading Ukrainian provider, including a wide range of services and special programs for relatives, and special options for those who live abroad.
• 15 working days of sick leave per year — because your health is our priority.
   

Grow with us

• In-house English courses to increase your proficiency through our online courses and speaking clubs with a native speaker.
• Online learning activities, including workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills.
• Experience exchange with our team of professionals who eagerly share their deep expertise across various fields.
• Opportunities for promotions, rotations, and transitions when you believe your skills could benefit a different role or team.

Stand with Ukraine!

We have an active pro-Ukrainian position! This means that we help our army, our servicemen, and their families not only through constant donations and volunteering but also through our military leave policy, special health insurance options, and financial assistance.
 

We are a perfect match if you share our values

We are professionals in our field. We know how to turn up our professionalism to the maximum because we are experts who enjoy solving complex tasks. We know how to focus on the product, think big, and, at the same time, delve deep into the details.

We create a calm and friendly atmosphere within the company. We value the freedom of open and transparent communications. Radical honesty is embedded in the foundation of our culture.

We are open to new things, constantly evolve, and practice regular knowledge sharing. Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.
 

Our Hiring process

• Recruitment interview
• Technical Interview
• Offer Call

We’re Hiring: Customer Support Agent

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.

Experience:

• 1+ years of experience in Customer Support.
• English B2+ level.

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.