Jobs

🎉 We’re Hiring: VIP Chat Manager — Are You Ready for the Challenge? 

Join a rapidly growing group of iGaming brands operating in Tier 1 regions.

Our mission is clear: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. And now, we need a VIP Chat Manager to help us deliver exceptional support for our VIPs!

If you’re ready to shape the future of player engagement, make an impact with your strategic insights, and drive long-term loyalty, this is the role for you!

🌟 What You’ll Do:

• Develop and nurture strong one-to-one relationships with VIP players through chat, email, and messaging platforms (Telegram/WhatsApp).
• Night shifts primarily - London time zone.
• Craft and oversee customized VIP journeys, covering onboarding, long-term engagement, and value expansion.
• Leverage predictive insights to detect critical behavioral signals (churn risks, betting trends, LTV shifts) and respond proactively.
• Create and administer exclusive reward programs, promotional activities, and personalized offers, ensuring optimal return on investment.
• Deliver white-glove support to VIP clients, guaranteeing rapid issue resolution and a top-tier service experience.
• Work closely with cross-functional teams (Marketing, Product, Payments) to enhance and refine the overall VIP experience.
• Assist in shaping retention tactics and loyalty frameworks that drive continuous player involvement.
• Analyze and report on VIP portfolio results, key metrics, and ROI while uncovering fresh opportunities for growth.

What we are looking for:

• At least 1 year of experience in the iGaming industry as a customer support agent.
• Strong knowledge of player behavior, retention mechanics, and key performance indicators within the iGaming sector.
• English proficiency at a C1 level.

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• 1+ years of experience in VIP management or a similar role

🌍 Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the igaming world.

🚀 Apply today and become part of something truly special! 🚀

We are seeking a highly skilled Bare Metal Engineer with strong low-level programming expertise and hands-on experience working directly with hardware. The ideal candidate will design, develop, debug, and optimize firmware and embedded systems without reliance on operating systems.

Required Qualifications:

Education

• Bachelor’s or Master’s degree in Computer Engineering, Electrical Engineering, Computer Science, or related field.

Experience

• 5+ years of experience in embedded systems or bare-metal development.
• Proven experience working without operating systems (no RTOS/Linux abstraction layers).
• Experience bringing up new hardware boards from scratch.

Technical Skills:

Programming

• Expert-level proficiency in C (mandatory).
• Strong experience with C++ (preferred).
• Assembly language experience (ARM, RISC-V, or similar architectures).
• Experience writing linker scripts and startup code.

Hardware & Architecture

• Deep understanding of microcontrollers (ARM Cortex-M/A, RISC-V, etc.).
• Experience with peripherals (SPI, I2C, UART, CAN, USB, GPIO, DMA, ADC).
• Strong knowledge of memory-mapped I/O and interrupt handling.
• Experience reading and interpreting hardware datasheets and schematics.

Debugging & Tools

• JTAG/SWD debugging experience.
• Familiarity with tools such as:
  • GDB
  • OpenOCD
  • Logic analyzers
  • Oscilloscopes
• Experience with cross-compilation toolchains (GCC, Clang).
• Build systems (Make, CMake).

System-Level Knowledge

• Bootloaders and startup sequence development.
• Low-level memory management.
• Performance optimization in resource-constrained systems.
• Power management techniques.
• Knowledge of CPU architecture and instruction pipelines.

Preferred Qualifications

• Experience with secure boot and hardware security modules.
• Experience with automotive (AUTOSAR), IoT, or industrial systems.
• Familiarity with FPGA interfacing.
• Experience with safety standards (ISO 26262, IEC 61508).
• Prior experience in silicon bring-up.

Soft Skills

• Strong problem-solving and analytical skills.
• Ability to debug complex hardware-software interactions.
• Strong documentation skills.
• Ability to work closely with hardware engineers.
• Self-driven and able to work independently.

Key Responsibilities

• Develop and maintain bare-metal firmware.
• Bring up new hardware platforms.
• Optimize system performance and memory footprint.
• Write device drivers from scratch.
• Conduct hardware-level debugging and validation.
• Collaborate with hardware, FPGA, and system teams.
• Review code and enforce best practices.

Deliverables

• Production-ready firmware.
• Hardware bring-up reports.
• Technical documentation.
• Test and validation plans.

Admix Global, founded in 2016, is a holding company with 3 subsidiaries and a team of 80 experts. We specialize in promoting and optimizing projects in Western markets.
 

We’ve been recognized as a top Link-Building company by Clutch, a leading agency by The Manifest, and consistently in the Top 100 fastest-growing companies.
 

We are expanding rapidly and looking for a proactive Link Strategist for our project Insert.Link to join our team and help grow our initiatives.
 

Responsibilities:

• Develop link-building strategy (Europe, US, Canada, Australia);
• Participate in calls with the clients to discuss and improve their link-building strategy;
• Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies;
• Perform ongoing keyword discovery, expansion, and optimization;
• Track website performance with Ahrefs;
• Upsell new link-building opportunities to existing clients;
• Provide demos of our link-building platform;
• Be a link-building guru who helps clients reach their goals.
   

What we expect from the candidate:

• Proven SEO experience in Western markets (Europe, US, Canada, Australia);
• English B2+ (spoken and written);
• An extroverted personality with a strong desire to join calls with the clients;
• Knowledge of ranking factors and search engine algorithms;
• Proven experience working with a link-building budget of over $5k;
• Up-to-date with the latest trends and best practices in SEO and link building.
   

What we offer:

• Opportunities for professional growth with access to training and career advancement within the company.
• Flexibility to explore new career paths — switch roles within the company or transfer to another department.
• Competitive salary with regular performance-based reviews.
• Structured yet flexible work schedule: Mon—Fri, 9:00 AM to 6:00 PM, with a flexible break. Weekends off (Sat—Sun).
• Company-sponsored English language courses to enhance your skills.
• 50% compensation for gym membership to support your well-being.
• Paid probation period.
• Official employment or the option to work as a private entrepreneur.
• Work from the office or remotely — your choice.
• 18 days of paid vacation annually, plus covered sick leave.

If you’ve got solid experience in link building and enjoy helping others craft effective strategies, let’s chat — we’ve got some exciting things to discuss!
 

ThirstySprout is the exclusive recruiting partner for this role. We represent a leading global travel technology company that has raised over $750M in funding and serves hundreds of millions of travelers worldwide. Their B2B division powers AI-driven travel and fintech solutions for major airline, hospitality, and financial services brands. This team operates at Series A speed inside that larger organization — high ownership, fast iteration, and AI-native engineering culture.

About the Team

The Customer Experience (CX) Product team owns the entire post-booking journey — from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.

The team builds and operates the systems that enable fast, high-quality support at scale, including customer self-serve experiences within the app and partner-integrated flows, internal agent platforms for efficient human resolution, and a flagship agentic AI platform used both internally and offered as a B2B solution for global travel partners.

Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide.

About the Role

As a Forward Deployed Engineer —  on AI Voice & Chat Platform team, you’ll combine engineering depth with customer-facing collaboration, embedding directly with partners to design, implement, and iterate on AI-driven service automation — from API integration across telephony, CRM, and travel supply systems to LLM prompt design, testing, and ongoing optimization.

This role bridges applied AI engineering, field deployment, and partner co-creation. It’s key to scaling the next generation of autonomous service technology for the travel industry.

Key Responsibilities

Platform Operations

• Configure and maintain AI assistant deployments across partner environments, including conversational flows, LLM prompt management, and system orchestration
• Conduct user acceptance testing (UAT) and regression QA for voice/chat bots — measuring and tracking accuracy, latency, and conversational quality
• Monitor operational health through analytics and logging tools; identify issues and coordinate fixes with Product and Core Engineering
• Contribute to the design of self-serve configuration capabilities for partners

Partner Integration & Enablement

• Support technical and operational onboarding for new partner integrations, including telephony (Twilio, Amazon Connect, Genesys, Five9, Avaya), CRM/ticketing (Salesforce, Zendesk, ServiceNow), and travel inventory platforms (PMS, GDS, CRS)
• Work hands-on with partner engineers to implement and validate platform capabilities and best practices
• Maintain strong relationships with external and internal stakeholders to ensure satisfaction, adoption, and continuous improvement

Data, Quality & Continuous Improvement

• Define and track performance metrics including conversation accuracy, escalation frequency, latency, and adherence to partner policies
• Design experiments and analyze conversation data using SQL, Python, and other tools to identify trends and performance gaps
• Contribute to prompt engineering and test new conversational behaviors to ensure the assistant meets partner brand tone and expectations

System Architecture & Workflow Automation

• Understand and document how telephony, CRM, and AI components interconnect; identify risks and opportunities for optimization
• Build and maintain automation scripts and tools to streamline implementation and monitoring
• Ensure robust data governance, version control, and documentation for all integrations

Cross-Functional Collaboration

• Serve as operational liaison between Product, AI Engineering, and operational teams
• Act as incident manager during outages or performance issues — swift triage, communication, and resolution
• Support roadmap planning with data-backed insights into feature adoption, partner feedback, and operational pain points

Minimum Qualifications

• Hands-on experience with APIs, JSON, SQL, and Python for data manipulation, workflow validation, and automation
• Understanding of LLM-based systems, prompt design, and conversational AI testing methodologies
• Familiarity with voice synthesis and ASR technologies (e.g., ElevenLabs, Whisper, Deepgram, OpenAI Realtime)
• Knowledge of cloud telephony / CPaaS providers (e.g., Twilio, Amazon Connect, Genesys, Avaya, Five9)
• Experience with CRM and ticketing systems (Salesforce, Zendesk, or equivalent) and their connection to voice/chat workflows
• Bias for action — autonomous, takes initiative to research problems, find solutions, and communicate with stakeholders
• Excellent written and verbal communication skills in English
• Ability to travel to the United States (~15–20%) for partner engagements

Preferred Qualifications

• Technical and operational knowledge of the travel technology ecosystem — GDS systems (Amadeus, Sabre, Travelport), hotel PMS/CRS platforms, OTA partner APIs for flights, hotels, and ancillary products
• Experience in a Forward Deployed, Solutions Engineering, or Applied AI implementation role
• Experience implementing contact routing, IVRs, and customer journey flows using technologies like NICE IEX, Amazon Connect, or Kustomer
• Prior experience with AI chatbot/voicebot operations and/or B2B SaaS integrations
• Demonstrated ability to manage complex partner integrations from kickoff through steady-state support
• Proficiency with operational tools such as Jira, Confluence, Amplitude, Datadog
• Deep subject matter expertise in customer service operations
• Ability to create compelling data visualizations that communicate complex insights clearly 

We are looking for a Senior/Lead BizDev!

Requirements:

- Knowledge of the affiliate sphere and its standards;

- Experience working with advertisers;

- Good market orientation (products, advertisers);

- Understanding of traffic sources;

- Understanding the specifics of assessing traffic quality, principles of improving traffic quality;

- Excellent communication skills, ability to negotiate and solve win-win complex cases;

- English level B2 and the desire to improve it.

Responsibilities:

- Providing the network with offers and constantly updating their pool;

- Providing timely and high-quality reconciliations / payments;

- Absence of accounts receivable with advertisers;

- Building long-term partnerships with key advertisers;

- Conducting negotiations, defending the interests of the company;

- Building an effective approach to work that will significantly increase traffic volumes;

- Formation and testing of hypotheses that affect traffic growth;

- Attending specialized international conferences.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

We are looking for a UI/UX Designer to join our team and support the creation of visual materials for digital products and marketing campaigns. This role is ideal for someone at the beginning of their design career who is eager to learn, grow, and work in a fast-paced environment.

You will collaborate with marketing, product, and development teams to create visually appealing and effective design solutions.

Responsibilities:

• Assist in creating visual assets for websites, landing pages, and marketing materials

• Design social media creatives, banners, and promotional visuals

• Support the team with UI elements for digital products

• Work with brand guidelines and maintain visual consistency

• Participate in brainstorming and creative discussions

• Prepare design files for developers and marketing teams

Requirements:

• Basic experience with design tools such as Figma, Adobe Photoshop, or Illustrator

• Understanding of layout, typography, and color theory

• Portfolio with examples of design work (academic or personal projects are welcome)

• Attention to detail and willingness to learn

• Ability to work in a team environment

Nice to have:

• Basic knowledge of UI/UX principles

• Experience designing for web or mobile interfaces

• Basic understanding of HTML/CSS

We offer:

• Opportunity to grow and develop as a designer

• Work in a creative and supportive team

• Competitive salary based on experience

• Professional development opportunities

Let's Start with a Hello
"We’re not just filling a role — we’re looking for someone ready to join our adventure. If you love what you do, enjoy working with great people, and want to make a real impact, you might have just found your next home."

Who We Are
"We’re a fast-growing international iGaming company with big ambitions and a bigger heart. We work across Tier 1–3 markets, speak many languages, and share one passion — creating experiences that keep our players coming back for more. Our culture? Think teamwork, energy, and just the right amount of friendly competition."

What You’ll Be Doing

Handle inbound calls (warm base):

• Advise players on products, promotions, bonuses, and rules.
• Assist with technical questions and account issues.
• Provide information on payments and verification.

• Identify player needs and recommend relevant products/offers (upsell/cross-sell).

   

Make outbound calls (cold & warm base):

• Actively attract new users via sales calls.
• Reactivate existing users.
• Inform players about new promotions, exclusive offers, and bonuses.
• Deliver engaging sales presentations.
   

Work with objections:

• Identify and address client objections effectively.
• Find solutions to meet player needs and build trust.
   

What Makes You a Great Fit

• You’re fluent in Russian and Turkish (spoken and written).
• Strong sales skills: identifying needs, presenting products, closing deals.
• Confident in handling objections and negotiating solutions.
• Excellent communication: clear speech, pleasant voice, active listening.
• Customer-focused with a positive attitude.
• Resilient under pressure, maintaining professionalism in challenging situations.
• Goal-oriented and driven to exceed targets.
• Quick learner, ready to adapt to new products and tools.
• Open to working in the iGaming industry.
   

What’s In It for You

• A competitive salary plus performance bonuses that reward your hard work.
• Flexibility in where and how you work.
• A multicultural team that feels like friends as much as colleagues.
• Opportunities to grow, take on new challenges, and shape your own path.
   

Let’s Wrap It Up
"If this sounds like your kind of place, we’d love to hear from you. Bring your skills, your energy, and your ideas — we’ll bring the opportunities, challenges, and a team that’s cheering for you from day one."

About the Role:
We are launching a high-potential AI-powered dating mobile app targeting the US market, and we are looking for a skilled growth partner to handle content creation and organic growth.

Important: This is a revenue-sharing partnership role, not a salaried full-time position. You will collaborate long-term, with compensation tied directly to performance and app revenue. All product development, technical infrastructure, and costs are fully handled on our side—your focus is solely on growth and content strategy.

Responsibilities:

• Create and publish short-form TikTok & Instagram Reels content tailored to the US audience
• Test hooks, formats, and messaging to optimize engagement and organic reach
• Analyze performance: what works, what doesn’t, and iterate fast

• Suggest and execute growth experiments aligned with app metrics

   

Requirements:

• Proven experience with TikTok / Instagram Reels content strategy
• Experience growing mobile apps in the US market with measurable results
• Understanding of viral content, growth hacking, and app monetization

• Long-term mindset: ready to iterate until results are achieved

   

Bonus / Plus:

• Experience working with mobile apps generating hundreds of thousands of dollars per month
• Portfolio of previous campaigns, content, or growth experiments

• Strong understanding of subscription models, user retention, and monetization

   

What We Offer:

• Revenue share model for long-term partnership
• Freedom to focus on content and growth strategy
• Full support on product, technical, and operational side

We're seeking a detail-oriented QA Trainee to assist in ensuring the quality of our web projects. This is an excellent opportunity for someone looking to start their career in quality assurance within the web development industry. You'll work alongside experienced QA specialists and developers to learn the fundamentals of testing web applications.


    Responsibilities

• Learn and apply QA methodologies and best practices
• Execute test cases for web applications and websites
• Report and document bugs in a clear, concise manner
• Collaborate with developers to resolve issues
• Participate in various stages of the QA process
• Assist in creating and maintaining test documentation
• Develop understanding of web technologies and testing tools
  
  Requirements
• Strong attention to detail and analytical thinking
• Basic understanding of web technologies (HTML, CSS, JavaScript)
• Eagerness to learn and grow in the QA field
• Good communication skills
• Problem-solving mindset
• Ability to work in a team environment
• Basic computer skills
  
  Work is with tracker, company mostly work via Upwork.

LMS Collaborator is a multifunctional platform for adaptation, training, certification, and development of company personnel with flexible integration capabilities. It has been successfully operating in the Ukrainian market for many years and is actively working towards entering international markets. Due to staff expansion, it invites you to join its team as a Partner & Market Development Manager to work with the Kenyan market (Africa).

Basic requirements:

• Experience in positions such as B2B Sales Manager for 3 years or more / B2B Partnership Manager for 1 year or more;
• experience in building a partner network or launching a new market/direction will be a significant advantage;
• strong analytical skills;
• experience in international business communication and negotiations, strong communication skills;
• confident PC user;
• teamwork skills;
• communicativeness, openness;
• politeness;
• a high level of proficiency in Ukrainian and English for oral and written communication;
• a high level of self-organization;
• willingness to master a large amount of information;
• proactivity and perseverance;
• results-oriented;
• B2 level English or higher (written and spoken);
• knowledge of Google Suite

Responsibilities:

• General research of the Kenyan market — studying specifics, trends, risks;
• analysis of the Kenyan corporate sector (enterprise + mid-market);
• focus on priority industries (fintech, retail, FMCG, as well as manufacturing + agriculture, pharmaceuticals + distribution, tourism — to be agreed);
• creating and working with a partner network;
• searching for and engaging partners (IT integrators, HR consulting companies, L&D and training content developers, industry experts);
• negotiating with partners, representing the company, and presenting the product;
• supporting partners at all stages of cooperation, maintaining constant contact, building trusting relationships;
• meeting planned targets for finding and attracting partners;
• participating in the formation of a flow of leads from partners;
• presenting LMS Collaborator at partner online events, webinars, etc.;
• independently searching for potential customers, communicating, holding meetings and negotiations together with the Sales Manager;
• participating in the preparation of a scaling plan — attracting lead generators and sales managers.

We offer:

• competitive salary: base rate + KPI + percentage of sales;
• remote work format; for employees from Vinnytsia — first month of work in the office, then hybrid (in the office and remotely: 3 days in the office, 2 days remotely);
• we provide a standard 8-hour workday (9:00—18:00), Monday to Friday, including a one-hour lunch break; weekends off;
• paid vacation — 24 working days, paid sick leave;
• a modern, progressive team that values independence but is ready to help a colleague;
• opportunity for career advancement to the Head of the Kenyan Direction;
• tea, coffee, fruit, sweets in a modern, comfortable office located in the Kosmonavtiv district; medical insurance; cool corporate culture: internal corporate events, team building, training, annual Performance Review with subsequent one-to-one meetings and the opportunity to participate in the formation of your own IPR for the current year; support from our employees and a modern adaptation program using the capabilities of our own product tools, which allows you to «fit in» to the team and the work process as comfortably as possible.

Our company actively supports the Armed Forces of Ukraine, has its own volunteer projects, and takes a clear pro-Ukrainian stance.

More about us:

https://collaborator.biz/

https://www.facebook.com/lmscollaborator

If this opportunity aligns with your career goals, we welcome your CV.

Affiliate Manager — Performance Marketing

Full-time · Remote

We’re looking for an Affiliate Manager who’s proactive, driven, and comfortable working in a fast-paced performance marketing environment. If you enjoy building strong partner relationships, optimizing campaigns, and scaling revenue through affiliates, this role could be a great fit.

What You’ll Do

• Recruit and onboard new affiliates across different traffic sources and GEOs
• Manage and grow relationships with existing affiliates
• Monitor traffic performance and optimize campaigns to improve EPC, CVR, and overall profitability
• Work closely with partners to scale traffic and identify new opportunities
• Track and analyze performance data to identify trends and growth opportunities
• Ensure traffic quality and compliance standards are maintained
• Support the launch and testing of new offers and campaigns

What We’re Looking For

• Experience in affiliate marketing, performance marketing, or partner management
• Strong relationship-building skills and ability to manage multiple partners
• Data-driven mindset with the ability to analyze performance metrics
• Ability to work independently in a remote environment
• English and Ukrainian communication skills (verbal and written)

Nice to Have

• Experience in iGaming, eCommerce, Nutra, or Sweepstakes verticals
• Familiarity with Everflow or other affiliate tracking platforms
• Existing relationships with affiliates or media buyers
• Experience working with international traffic sources

What We Offer

• Competitive compensation with performance-based incentives
• Opportunity to grow within a scaling affiliate network
• Remote work environment with autonomy and ownership
• Exposure to high-volume performance marketing campaigns

🚀 Listing Researcher (Web3 / Crypto) | Remote

We are growing our Web3 & Crypto ecosystem and are looking for a Listing Researcher to help us find and connect with crypto projects for listing on the PointPay platform.

This role is a strong entry point into Web3: you’ll adapt to Web3 listing workflows, understand how the process works end-to-end, and with solid performance you can grow into a Listing Manager role with high commissions and more independence — and later progress to a Listing Team Lead position (managing up to 8 listing agents).

🌍 About PointPay

PointPay is a crypto-in-one place platform that allows users to open current & savings accounts in cryptocurrency and earn daily interest accruals. We’re expanding our ecosystem by onboarding new crypto projects for listings.

💎 What we offer (benefits & guarantees)

• Company-provided training: video onboarding, standardized scripts, examples, and clear outreach requirements
• Transparent rules: you clearly understand what counts as a confirmed chat and how payouts are calculated, your average income per month can be 600-1700$ (pay per chats+ 1-3 deals)
• Predictable payouts:

— confirmed chats are paid once per month

— commission is paid within up to 1 week after deal closure

• Uncapped earning potential: no income ceiling — the more quality leads & deals you contribute, the higher your total earnings
• Remote + flexible location (work from anywhere)
• International team (EU, Ukraine, LatAm, Asia)
• Real growth track inside the listing team:

— Listing Researcher → Listing Manager (high commissions up to 25000 USDT)→ Listing Team Lead (up to 8 agents)

— at the Listing Manager level, in case of high results, a full-time in-house format (base rate + %), exclusive cooperation with PointPay, may be discussed depending on performance and business needs

🕘 Team hours & overlap

Our team operates 09:00–17:00 (GMT+2, Kyiv, Ukraine time).

You can work from anywhere, but we expect daily overlap with the team during its working hours for smooth coordination and handovers.

💰 Compensation1) Fixed rate for confirmed chats (monthly)

Payment is calculated per confirmed chat created and handed over to the Listing Team Lead, provided the minimum monthly threshold is reached:

• Up to 30 confirmed chats/month — $1 per chat
• 30–39 — $1.5 per chat
• 40–49 — $2 per chat
• 50+ — $2.5 per chat

Important:

• A chat is counted only if you independently initiate the contact and hand it over to the Listing Team Lead.
• Payout: once per month (based on monthly results).

2) Commission from successful deals

You receive 8% of the listing deal amount if:

• the project was found and brought in by you; and
• the deal was successfully closed by the Listing Team Lead.

Commission split (16% total):

• 8% — Listing Researcher
• 8% — Deal-closer (Listing Team Lead)

Minimum listing fee: $5,000 → your 8% = $400

Commission payout: within up to 1 week after deal closure.

🎯 Responsibilities

• search for crypto project contacts / decision-makers
• initiate outreach via Telegram, Reddit, and other channels
• work with lists and sources provided by the SEO team
• move communication to negotiation stage
• create a working chat with the Listing Team Lead for deal handover and closure

✅ Who we’re looking for

• strong communication skills + proactive mindset
• Listing/Sales/Business Development previous experience
• comfortable with outreach (no spam — quality approach)
• self-organized, result-driven
• interest in Web3/Crypto (experience is a plus, not a must)

📩 How to apply

• Please send your CV via Linkedin + Telegram contact 🙂

1. What you'll do

   • Own day-to-day operations across all Tapin platforms — CS coverage, teammate availability, cancellation monitoring, and escalation handling.
   • Hit strict KPIs: under 45-second first response during online hours, below 1% cancellation rate across all games and categories, 97%+ order completion rate.
   • Respond to all teammate applications within 48 hours. Manage the full onboarding pipeline from application to first session.
   • Run regular teammate training sessions based on Tapin's internal session quality guide built from top performer data.
   • Coordinate game-specific ops leads and build cross-game SOPs that scale.
   • Own customer escalation resolution — under 4 hours turnaround.

    

   • Track teammate utilization and performance distribution. Flag underperformers, build improvement plans.

2. What we're looking for

   • 2–5 years in operations, preferably in gaming, marketplaces, or gig platforms.
   • Data-driven. You make decisions based on numbers, not gut feelings.
   • Ownership mindset. You see a problem, you fix it — you don't wait to be told.
   • Strong written English, calm under pressure, flexible across time zones.
   • Experience managing remote teams and coordinating across departments.

   Why Tapin

   • Gaming-focused team building something players actually love.
   • Real impact on how thousands of gamers experience the platform daily.
   • Growth opportunities as we scale into new games and markets.

   How to apply

    

3. Reply here with:

   • A short note on which games you currently play.
   • Your answer to the following questions:

   Q1: You wake up to find overnight cancellation rates spiked to 12% in Fortnite. Walk us through exactly how you'd investigate, what data you'd look at, and what actions you'd take in the first 2 hours. Q2: You have 80 active teammates across 3 games. 15 of them are consistently underperforming — low ratings, high churn, but they still pick up a decent volume of orders. How do you handle this without killing your supply? Q3: A teammate and a customer are in a dispute mid-session. The teammate says the customer is being toxic. The customer says the teammate isn't trying. You have the session chat logs. Walk us through your process. Q4: How would you utilize voice chat to help Tapin grow? Q5: Write an original idea on how to make Tapin better. Be specific — what would you build, change, or introduce, and why? Interview process

    

4. Candidates can expect:

   • Written ops scenarios (show your decision-making process with real data).
   • A short exercise prioritizing 10 operational issues by urgency and impact.
   • Live walkthrough of how you'd structure your first 30 days.
   • Final call with the team to review experience, judgment, and fit.

   Required languages English — C1 Advanced

ThirstySprout is the exclusive recruiting partner for this role. We represent a leading global travel technology company that has raised over $750M in funding and serves hundreds of millions of travelers worldwide. Their B2B division powers AI-driven travel and fintech solutions for major airline, hospitality, and financial services brands. This team operates at Series A speed inside that larger organization — high ownership, fast iteration, and AI-native engineering culture.

About the Team

The Customer Experience (CX) Product team owns the entire post-booking journey — from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.

The team builds and operates the systems that enable fast, high-quality support at scale, including customer self-serve experiences within the app and partner-integrated flows, internal agent platforms for efficient human resolution, and a flagship agentic AI platform used both internally and offered as a B2B solution for global travel partners.

Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide.

About the Role

As a Software Engineer on the CX Platform team, you will design, build, and evolve the core systems behind the company’s post-booking experience. Your work will directly impact customers, internal support agents, and the continued expansion of the AI-driven voice and chat platform.

You’ll collaborate closely with Product, Design, AI, Data, and Operations partners to deliver intelligent, scalable customer service systems — including conversational AI workflows, self-service customer journeys, internal tools used by thousands of agents, and infrastructure that enables partner-specific experiences.

You’ll report to a Senior Engineering Manager and work alongside engineers focused on platform services, integrations, AI orchestration, and self-service UX.

Day-to-Day

• Design, build, and improve backend and/or full-stack systems that power the AI assistant platform, internal agent tools, and customer self-serve flows

• Develop scalable APIs, microservices, and orchestration logic supporting complex post-booking journeys across AI, chat, voice, and web

• Partner with product, design, AI, and operations teams to deliver features that streamline customer experiences and enhance agent efficiency

• Integrate with external systems such as telephony, CRM, identity, or booking platforms to support both internal use cases and partner deployments

• Own features end-to-end — from technical design through implementation, testing, deployment, monitoring, and iteration

• Contribute to architectural decisions, code reviews, reliability improvements, and ongoing enhancements to engineering best practices

• Analyze system performance and user behavior to identify opportunities for automation, optimization, and cost reduction

Minimum Qualifications

• 3+ years of experience in software engineering, ideally building large-scale distributed systems or customer-facing applications

• Strong technical background with modern frontend and backend development, distributed systems, APIs, and cloud infrastructure

• Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems

• Experience with databases (PostgreSQL, MySQL, NoSQL) and cloud platforms (AWS, GCP, or similar)

• Ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively

• Strong communication skills and comfort collaborating with cross-functional teams

• Hands-on experience with AI coding tools and a demonstrated ability to integrate them effectively into your workflow

Preferred Qualifications

• Experience with conversational AI, LLM orchestration, or automation systems

• Experience building AI-first products (not just using AI as tooling)

• Experience building customer service, CRM, telephony, contact center, or workflow automation tools

• Familiarity with Scala/Python, React, TypeScript, or modern frontend frameworks

• Experience integrating with external systems (telephony APIs, identity providers, payment gateways, CRMs)

• Knowledge of travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus

- searching for and attracting new partners in thematic public pages, forums, chats, exhibitions, etc (SEO, PPC, ASO, FB, etc);

- work with different markets;

- managing and developing existing partners;

- consultation with partners on setup, statistics and traffic analytics;

- monthly check-ups (commissions) and control incoming traffic, suppress fraud (with the help of company tools and an analytic team);

- traffic reporting;

- fulfilment of planned KPIs indicators by using company tools;