Jobs at Djinni

About the role

We are looking for a Flutter developer to support and maintain an existing production mobile application. The product is already live and used by a paying client, so the focus is on stability, bug fixing, and small improvements.

This is a low-commitment, part-time role (a few hours per month), ideal as a side project. 

What you’ll work on

• Maintain and support an existing Flutter app
• Fix bugs and make small UI/logic improvements
• Work with backend APIs and socket-based communication
• Handle minor updates (dependencies, small changes in API, etc.) 

Tech stack

• Flutter / Dart
• REST APIs
• Sockets (real-time communication)
• iOS / Android 

Requirements

• 5+ years of hands-on experience with Flutter
• Experience working with existing (legacy) codebases
• Understanding of socket-based communication (WebSockets or similar)
• Solid debugging skills
• Ability to work independently with minimal supervision
• Good written English 

Nice to have

• Mobile development background (iOS/Android)
• Experience with SDK integrations (camera, etc.)
• Experience updating Flutter/Dart versions

Working conditions

• Fully remote, async work
• B2B contract
• Hourly rate

We are looking for an Odoo 17 Developer to join a long-term project with a US-based client operating in the Animal Reproduction industry.

The project focuses on building and customizing ERP solutions for breeding management, animal tracking, inventory, operations, and internal business processes. The role involves active development of custom Odoo modules, integrations, and optimization of existing workflows.

Responsibilities

• Develop and customize Odoo 17 modules
• Build and maintain business logic using Python
• Customize Odoo views, models, workflows, and reports
• Work with PostgreSQL databases
• Create integrations with third-party systems and APIs
• Collaborate directly with the US client and internal team
• Troubleshoot, optimize, and maintain existing functionality
• Participate in architecture and technical discussions
• Write clean, maintainable, and scalable code

Requirements

• Strong experience with Odoo development (preferably Odoo 16/17)
• Solid knowledge of Python
• Experience with PostgreSQL
• Understanding of Odoo ORM, XML, QWeb, and module architecture
• Experience with custom module development
• Familiarity with Git and development best practices
• English level sufficient for communication with US-based stakeholders
• Ability to work independently and proactively

Nice to Have

• Experience with ERP/CRM systems
• Experience in logistics, agriculture, livestock, or manufacturing domains
• Knowledge of Docker and cloud deployments
• Experience with API integrations

We Offer

• Long-term collaboration
• Direct communication with an American client
• Interesting niche domain with real business impact
• Flexible working hours
• Remote-friendly environment
• Competitive compensation

As a Junior Python Developer, you'll join our engineering team to build the backend systems that power our autonomous AI agent platform. You'll work alongside senior engineers and ML teammates to deliver scalable, reliable services that support real-time agent workflows.

We're looking for someone sharp, curious, and eager to grow — strong fundamentals matter more to us than years of experience.

Key Responsibilities

• Develop and maintain backend services and APIs supporting AI agent orchestration and data pipelines
• Write clean, efficient, and well-documented Python code
• Support the design and implementation of databases, messaging systems, and data integrations
• Collaborate with ML and frontend teams to integrate models and features into production
• Help monitor system performance, debug issues, and contribute to reliability
• Participate in code reviews, testing, and improving backend best practices

Requirements

• 0–2 years of professional Python experience (internships, open source, or strong personal projects count)
• Strong knowledge of algorithms and data structures, with a solid grasp of time and space complexity
• Clean, idiomatic Python and a good sense for choosing the right tool for the job
• Familiarity with version control (Git) and writing testable code
• A genuine curiosity for how things work under the hood

Nice to Haves

• Participation in competitive programming contests
• Olympiad background in informatics or mathematics
• Exposure to backend development, REST APIs, or databases
• Familiarity with Docker or CI/CD workflows
• Open-source contributions

Why You Should Join

• Competitive equity & pay: get in early and own what you build
• Growth opportunities. Learn directly from senior engineers, take on increasing ownership, and grow into a senior role as the company scales
• Work closely with experienced founders with a proven startup track record
• Move fast, ship fast with no corporate bureaucracy
• Shape the AI revolution in healthcare — massive market, untapped potential

The Role

In this role, you’ll primarily take ownership of progressing qualified opportunities through the later stages of the sales cycle and driving them to close.

Inbound qualification and outbound pipeline generation are handled separately. During your ramp-up, initial discovery calls and product demos are led by senior leadership, giving you direct exposure to how we position the product, qualify opportunities, and navigate complex buyer conversations. You’ll initially step in after the demo stage with warm, qualified opportunities and own the commercial path to close.

As you build product fluency, you’ll be expected to take over demos independently — owning the full cycle from post-qualification through close.

You’ll manage the full commercial process: follow-up, pilot coordination, negotiation, proposal, and contract. No cold prospecting. Clear ownership. Direct access to leadership when you need it.

What You’ll Own

• Own deals from the demo stage through a signed contract
• Lead product demos independently once ramped, with direct support from senior leadership as you build product fluency
• Drive timely, professional communication with prospects and key decision-makers across the sales cycle
• Coordinate pilot and evaluation stages — manage timelines, stakeholders, and next steps
• Manage commercial discussions, objections, and negotiations
• Prepare proposals, pricing, and deal documentation
• Maintain accurate pipeline data in HubSpot — stages, tasks, forecasts, and notes
• Collaborate with product, engineering, and account management to support deal requirements
• Ensure a clean handoff from closed-won deals to customer success
• Share structured prospect feedback with leadership and marketing to improve positioning, messaging, and conversion

What We’re Looking For

• 3–5+ years in a closing role in B2B SaaS (e.g., Account Executive, Sales Manager, Business Development Manager, or similar)
• Proven track record closing deals in the $30K–$60K+ range
• Background in AI, health tech, fitness tech, or technical SaaS
• Experience with US or European mid-market or enterprise clients
• Experience managing multi-stakeholder sales cycles of 2–6 months
• Comfort managing pilot or proof-of-concept stages as part of the sales process
• Fluent English, spoken and written - C1/C2
• Strong HubSpot proficiency - pipeline management, sequences, forecasting
• Disciplined follow-up and CRM hygiene — you document everything
• Autonomous and structured - you move deals without being pushed
   

What Success Looks Like in the First 90 Days

You’ve taken ownership of the active pipeline, established a clear operating rhythm in HubSpot, and built a reliable view of deal status, next steps, and accountability across all open opportunities. Deals are progressing. Nothing is sitting without an owner, a next step, or a date.

We are looking for a Product Designer who combines creative vision and user empathy to craft high-converting digital experiences that drive real impact. You’ll join our cross-functional acquisition team alongside product managers, product analysts, and developers, where design directly shapes how potential users discover our product and convert into registered users.

In this role, you will design and optimize our key acquisition surfaces (websites, landing pages, and registration flows), conduct qualitative research to understand visitor behavior, and translate insights into design improvements. You will influence design decisions, shape the product experience, and deliver measurable results for both the people who use our product and the company.

Responsibilities

• Design and evolve our key product websites and landing pages, with hand-off to WordPress developers for our main sites and to frontend developers for custom-built landings
• Design and continuously optimize registration and authentication flows (social logins via Google, Apple, etc.) within the existing product design system, focusing on reducing drop-off and improving completion rates
• Build user flow maps and user journey maps to visualize and improve the acquisition experience end-to-end
• Conduct qualitative user research, including session recording analysis, heatmap reviews, user interviews, and usability testing, to uncover insights and inform design decisions
• Create app store creatives, including screenshots, feature graphics, and listing assets for App Store and Google Play
• Compose visually compelling layouts with strong typography, hierarchy, and visual rhythm
• Adapt designs for multiple regions and languages, ensuring layouts, typography, and content systems work effectively across different markets and locales
• Ensure accessibility and responsiveness across different devices, adhering to brand guidelines and the product design system
• Document design decisions and guidelines for accurate implementation

Requirements

• 4+ years as a Product Designer; experience in product companies is a must
• Portfolio demonstrating strong work on websites, landing pages, and registration flows
• Hands-on experience improving registration and sign-up flows by identifying friction through qualitative research and shipping iterative improvements
• Experience designing for acquisition, growth, or conversion-focused contexts with measurable impact
• Strong qualitative research skills, including session recording analysis, heatmap interpretation, user interviews, and usability testing, with the ability to translate observations into actionable design hypotheses
• Proficiency in building user flow maps and user journey maps to visualize and communicate complex flows
• Experience creating app store creatives (screenshots, feature graphics, listing assets) for App Store and Google Play, with familiarity with ASO visual best practices
• Practical experience designing for both WordPress (page builders like Elementor or Gutenberg, reusable block patterns, dynamic content) and custom frontend hand-off, with basic knowledge of HTML, CSS, and JavaScript for effective collaboration with developers across both stacks
• Proficiency in designing responsive user interfaces for web and mobile applications, grounded in user-centered design principles and information architecture
• Strong visual design skills (typography, color theory, layout, hierarchy)
• Experience working within established design systems (components, tokens, guidelines) and proficiency in Figma for prototyping and rapid iteration
• Experience designing for multi-language and multi-regional products, with understanding of how localization affects layout, typography, content density, and visual hierarchy
• Proficient English skills (B2+ level) both written and spoken, with strong communication, teamwork, and a user-focused mindset with attention to detail

Will be a plus

• Experience working with FinTech products
• Experience designing gamification mechanics
• Experience using AI-powered tools (Midjourney, Krea, Runway, Figma AI plugins, Claude, or similar) in your design workflow

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Join our expanding team as a Senior Python Engineer! We’re looking for a proactive tech professional who takes ownership, sweats the details, and takes pride in delivering high-quality software.

About Project:
 

Our client specialises in developing and optimising a large-scale recruitment platform to achieve streamlined hiring processes. By utilising a multi-channel communication module, dynamic document management, and interactive Kanban boards, their goal is to enhance the efficiency of recruitment workflows, delivering seamless candidate engagement and improved organisational productivity.

What will you do?

—Develop and maintain complex platform;

—Work across backend (Python) and frontend (React.js) layers;

—Collaborate with cross-functional teams;

—Write clean, testable, and secure code following best engineering practices;

—Participate in code reviews and improve overall code quality;

—Continuously improve system performance, reliability, and user experience.

What do we expect?

Tech Skills:

—5+ years of experience as a Python Developer;
—Experience with Django, Flask framework;
—Experience with React.js;
—Experience with Azure cloud services;
—Experience with API development;
—Experience with SQL(PostgreSQL);
—Experience with Docker, Kubernetes;
—Experience with CI/CD;
—Understanding of Unit tests;
—Understanding and ability to apply in practice the OOP and SOLID principles;
—Knowledge of Scrum (Agile).

Soft Skills:

—Problem-solving, analytical thinking;
—Attention to detail and code efficiency;
—Ability to work closely with customers, analyse software requirements;
—Keen to constantly learn and improve your own skills, and not afraid to learn new things;
—Strong communication skills;
—At least Upper-Intermediate English level (speaking & writing).

We offer:
—Competitive compensation;
—Flexibility to work from anywhere (fully remotely or in our office in Lviv);
—Accounting Support Services;
—Education budget + corporate education events/trainings;
—Compensation for certifications, fitness, or therapy sessions;

—A dynamic environment where your proactivity is recognised and rewarded.

Application Process:
—Initial screening: call with Recruiter;
—Tech interview;
—Сlient’s interview.

If you're ready to bring your senior-level expertise to a product that truly matters, we’d love to meet you!

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About the Role

We're looking for a Junior Project Manager to help us deliver great products for our clients. You'll work closely with a more experienced manager and get hands-on exposure to the full project lifecycle – from planning and client communication to team coordination and reporting. It's a great opportunity to grow fast in a real-world environment.
 

What You'll Be Doing

Project Management

• Plan, coordinate, and monitor project execution – keeping timelines, budgets, and scope in check – under the guidance of an experienced manager
• Create and maintain project documentation: contracts, timelines, plans, reports, risk logs, and more
• Define and manage task priorities together with the client and the team
• Identify risks and develop action plans to address them
• Track and manage project budgets

Client Communication

• Stay in regular contact with clients through meetings, status updates, and requirements clarification
• Manage client expectations and navigate tricky situations when they arise
• Gather feedback and adapt processes to suit each client's needs

Team Coordination

• Keep the team motivated and escalate issues when needed
• Monitor team productivity and balance workloads

Reporting & Analytics

• Prepare regular reports for clients and internal stakeholders
• Track budgets, hours, and project KPIs
• Evaluate process effectiveness and drive improvements

Contributing to Company Life

• Take part in strategic planning and discussions around company growth
• Initiate and support internal improvements, optimizations, and cross-team knowledge sharing

What We're Looking For

• Prior experience in project coordination, account management, or a similar role
• Strong organizational skills and attention to detail
• Good written and spoken English – you'll be communicating with clients directly
• Familiarity with CRM tools or outreach platforms
• Comfort with basic reporting and documentation
• A proactive attitude and willingness to learn on the job

Nice to Have

• Experience working with web or digital product teams
• Knowledge of project management tools (e.g. Jira, Notion, Asana, or similar)
• Familiarity with agile or other delivery methodologies

How We Work

• Fully remote, Monday to Friday – with an office in central Kyiv available whenever you need it
• Working hours: 10:00–19:00, Mon–Fri (with up to ±1 hour flexibility, agreed with your manager)
• Lunch break: 13:00–14:00, or whenever works best for you
• Employment via gig contract

Time Off

• Up to 10 paid working days of vacation per year
• Vacation days accrue monthly

About Us

League Dev is a web development studio – a subsidiary of League Design Agency – delivering digital products for clients across the US, UK, and EU.
At League Dev, we believe great products come from curious people who take initiative and care about their craft – and we're always looking for people who feel the same way.

Just read reviews on DOU https://jobs.dou.ua/companies/codemotion/reviews/. They can look sponsored, but please use common sense – you can’t just buy 100% of reviews if people are unhappy. And no trace on ee.it (at least yet 🤞)

If it is something that finds a voice in your heart - APPLY! We are seeking proficient Blockchain Ninjas.

What do we expect👈:

• 6+ years of Software Engineering experience

• 2+ years of provable hands-on commercial experience of blockchain development

• 1+ year work with Ethereum blockchain architecture and excellent understanding of Solidity & smart contracts development

• 3-4 years of experience with at least one of the following programming languages: Java, Nodejs, Python, Golang

• Strong Software Design knowledge: OOD, FP, Design patterns

• Proficient understanding of Git

• Excellent understanding of both NoSQL and SQL databases

• Experience with Docker & CI/CD processes

• Experience with AWS (or similar services like GCP or Azure)

• Knowledge of Agile (preferably SCRUM) development practices

• At least an Intermediate level of English

Would be great 😎:

• Strong experience with TypeScript

• Experience in the microservices architecture model

• Good understanding of public-key cryptography

• Understanding of NFT technology and tools

Responsibilities🤩:

• Be responsible for the full life cycles of blockchain application, from research and analysis to design and execution

• Process improvements proposing and taking ownership of full cycle of features delivering

• Research, design, develop, and test blockchain technologies

• Active participation in technical discussions

• Writing and implementing efficient, extendable, and high-quality code in balance with rapid feature delivery

• Cross code reviews, technical documentation creation, and support

Litero AI is an AI startup founded by experienced serial entrepreneur with over 15 years of experience and funded by 5 leading VCs. Our small, dedicated team has a strong history of working together to create tools that help students research, write, and learn more effectively using cutting-edge AI technology.

As we continue to grow, we are looking for a Data Analyst who will help us deeply understand how users interact with the product, identify growth opportunities, and turn data into actionable product decisions.

This is a high-impact role where you'll work directly with the founder, and your analytics will directly influence product development and growth strategy.

Responsibilities:

• Analyze product and business data to identify user behavior patterns, growth opportunities, and product improvement areas
• Design and maintain event tracking and event maps to ensure high-quality product analytics
• Write and optimize advanced SQL queries to analyze large datasets
• Translate complex data into clear insights, dashboards, and recommendations for stakeholders
• Partner with product and marketing to support data-driven decision making

Requirements:

Critical: 

• 3+ years’ experience as Data Analyst or similar analytics role
• Advances SQL skills and experience working with large datasets
• Experience with data analysis and data quality assessment
• Experience working with BigQuery
• Experience designing event tracking / event maps for product analytics
• Confident written and spoken English (B2 level or higher).

Highly preferred: 

• Experience with dbt, including incremental modeling
• Experience with PostHog or similar product analytics tools
• Experience designing and analyzing A/B tests
• Experience with product, marketing, or growth analytics for subscription-based products

Will be a plus:

• Experience working with Stripe data sources
• Experience with Google Cloud
• Knowledge of Python
• Knowledge of R

What We offer:

• 32 paid vacation days per year
• Unlimited paid sick leaves
• Competitive compensation aligned with your experience and impact
• Fully remote work with the flexibility to work from wherever you feel most productive

• A supportive and talented team

   

What We Value

• Strong analytical curiosity and a desire to deeply understand user behavior
• Attention to detail and high standards for data quality
• A proactive mindset - identifying opportunities rather than waiting for requests
• Structured problem-solving and critical thinking
• Strong communication and data storytelling skills
• Ability to work independently while collaborating closely with cross-functional teams

Interview Stages:

Screening Interview with HR Specialist ➡️ Interview with CEO ➡️ Final Technical Interview ➡️Job Offer

Sounds like your next career move? Send us your CV - we’d love to meet you :) 

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day/night).

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.

• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.

  
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

About the Role

We are looking for a Full Stack Developer to support the continued development of InfraCloud, a SaaS platform for inspection and analysis of engineering structures. The platform processes and visualizes large-scale geospatial and inspection datasets.

You will work across the full application stackfrom frontend UI components to backend services and data persistencewithin a modern JavaScript based architecture.

A central focus of this role is the design and development of a Progressive Web App (PWA) to enable cross-platform usage on iOS, Android, and Windows tablets, particularly for field operations with challenging connectivity conditions.

Responsibilities

• Design, implement, and maintain scalable full stack features using:
  • Frontend: Angular
  • Backend: Node.js (TypeScript, RESTful APIs / microservices)
• Lead the development of a Progressive Web App (PWA) for cross-platform mobile and tablet environments (iOS, Android, Windows)
• Implement offline-first architecture patterns, including:
  • Service Workers (background sync, caching strategies)
  • Local data persistence (e.g., IndexedDB)
  • Resilient synchronization mechanisms for intermittent connectivity
  • Develop responsive, mobile-optimized UI/UX for field usage scenarios
• Develop and optimize APIs for handling large geospatial and inspection datasets
• Work with PostgreSQL (schema design, query optimization, indexing strategies)
• Integrate and manage object storage solutions (S3-compatible storage)
• Collaborate on system architecture decisions (modularity, scalability, performance)
• Ensure code quality through testing, code reviews, and static analysis
• Contribute to performance optimization (frontend rendering, backend throughput, data pipelines)
• Work closely with domain experts (e.g., geodesists, engineers) to translate requirements into technical solutions

Required Qualifications

• Strong experience with JavaScript and TypeScript across frontend and backend
  • Solid experience with Node.js and Angular
• Proven experience building Progressive Web Apps (PWA), including:
  • Service Worker lifecycle and caching strategies
  • Offline-first application design
  • Cross-platform mobile optimization (iOS/Android/browser constraints)
• Experience designing and consuming RESTful APIs
• Proficiency with PostgreSQL (complex queries, schema design, performance tuning)
• Experience with Git-based workflows (preferably GitLab)
• Familiarity with cloud storage systems (AWS S3 or compatible)
• Understanding of software architecture principles (security, separation of concerns, modularization, API design)

Nice to Have

• Experience with geospatial data, 3D data, or point cloud processing
• Knowledge of WebGL, 3D visualization frameworks, or mapping libraries
• Experience with microservices architecture or distributed systems
• Familiarity with Docker / containerization
• Exposure to CI/CD pipelines and DevOps practices
• Background in engineering, surveying, or environmental data systems

Функції:

·         техпідтримка (рівень L2+L3) та забезпечення розвитку (аналіз, проектування, впровадження, оптимізація) мереж та мережевих сервісів  Enterprise-рівня: LAN, WAN, WLAN WiFi, DATACENTER, всі різновиди VPN.

Вимоги:

·         Неповерхневі (на рівні, реально еквівалентному CCNP Enterprise/Routing&Switching + CCNP Security) знання механізмів та протоколів L2/L3 комутації, маршрутизації (BGP, OSPF, EIGRP), QoS, Network Monitoring/Logging/Troubleshooting/Management, відмовостійкості, автоматизації, забезпечення захисту мереж, та т.і.

·         Досвід роботи (від 4 років) з Cisco Catalyst (провідні та безпровідні мережі) та з Fortinet FortiGate (OSPF, BGP, створення, аналіз та оптимізація політик, функціонал Unified Threat Management, інспекція трафіку, IPS, SD-WAN, всі підтримувані різновиди VPN).

Режим роботи та особливі умови:

Офіс/гібрид

We are looking for a responsible and motivated Junior Payments Operations Specialist to join our Back Office team. This role is a good fit for someone who wants to grow in FinTech, learn new tools, and support smooth and accurate payment processes for our global clients.

Key Responsibilities

• Process, monitor, and review client payments and financial transactions.
• Handle client and partner requests via email.
• Communicate with merchants/providers to resolve disputes or clarify transaction details.
• Ensure compliance with company policies and financial regulations.
• Perform additional operational or technical tasks when needed.

• Collaborate with cross-functional teams to support overall business goals.

   

Requirements

• Any experience working with numbers, payments, transactions, accounting, cash operations, analytics, data, or financial processes.
• Strong PC user; confident with Excel and Google Sheets.

• English: Strong Pre-Intermediate or higher.

   

We Offer

• Open to candidates with minimal experience (full training provided).
• 160 paid vacation hours per year.
• 10 paid sick leave days per year.
• Medical insurance.
• Remote work opportunity.
• Professional education budget.
• Language learning budget.
• Wellness budget (gym membership, sports gear, and related expenses).

We are looking for a Customer Support Specialist to join our team and help deliver excellent service to our clients. This role is ideal for candidates who are starting their career and want to gain professional experience in an international fintech company.
 

In this role, you will communicate directly with clients, assist them with their requests, and develop practical skills in client communication, problem-solving, and fintech products. From your first day, you will receive full training, structured onboarding, and continuous support from experienced team members.
 

Responsibilities

• Provide client support in English through various communication channels in a timely and professional manner
• Assist clients with their questions and provide clear and accurate information
• Analyse client requests and provide effective and timely solutions
• Resolve client issues while ensuring a high level of customer satisfaction
• Follow internal procedures and quality standards
• Work with internal systems and collaborate with team members
   

Requirements

• Upper Intermediate or higher English proficiency in written and spoken communication
• Strong communication skills and ability to interact with clients professionally
• Basic computer literacy and ability to learn new tools quickly
• High level of responsibility and attention to detail
• Stable internet connection for remote work
   

We offer

• Opportunity to start your career in customer support in a global fintech company
• Full training and structured onboarding provided by experienced team members
• Remote work format
• 20 days of paid vacation per year
• 10 paid sick leave days per year
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)
• Compensation for private entrepreneur tax expenses in Ukraine
• Support with setting up and maintaining private entrepreneur status