Jobs at Djinni

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

About the Role: We are looking for a proactive Email Marketing Specialist to help us build effective user communications and boost retention rates. If you know how behavioral segmentation works, know how to set up complex trigger flows, and most importantly, have solid practical experience with Customer.io — we want to see you on our team!

Responsibilities:

• Campaign Launch: Create, set up, and launch automated flows (trigger-based / lifecycle emails) and regular promotional campaigns.
• Segmentation & Retention: Develop lifecycle communication strategies based on user behavioral segmentation to improve retention metrics.
• Customer.io Management: Take full ownership of the technical setup of campaigns, logic, and triggers directly within the platform.
• Deliverability Control: Monitor email deliverability metrics, maintain sender reputation, and participate in domain warm-up processes.
• Analytics & Optimization: Analyze campaign performance (Open Rate, CTR, Conversion Rate), conduct A/B tests, and provide actionable insights to improve metrics.

Requirements:

• Experience: 1–2 years in a similar role as an Email Marketing Manager or CRM Specialist.
• Tools: Practical, hands-on experience with Customer.io is a strict requirement (must-have).
• Expertise: Deep understanding of email marketing, retention strategies, and lifecycle communications.
• Deliverability: Basic understanding of the technical side of email marketing (SPF, DKIM, DMARC, sender reputation, warm-up).
• Soft Skills: Analytical mindset, strong attention to detail, highly structured, and responsible.
• Language: English level — Intermediate+ (required for working with content and internal communications).

⭐️ Nice to have (A big plus):

• Previous experience in the iGaming / Casino / Betting / Sweepstakes industry or other gambling-related products.

We Offer:

• Flexibility: Remote work format with a flexible schedule, 5/2 schedule.
• Compensation: Competitive salary based on your experience + performance bonuses.
• Benefits: Paid vacation and sick leave, opportunities for professional development and continuous learning.
• Payments in USDT (white crypto);
• Growth: Opportunity for growth within the project.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

Level: Senior

Hard skills

    • 5+ years of experience as a Business Analyst
    • Strong experience with requirements documentation: BRD, FRD, user stories, use cases, acceptance criteria
    • Experience analyzing and documenting existing system functionality, especially back-office and admin panel features
    • Experience describing new functionality and structuring product logic
    • Experience with business process modeling (BPMN or similar)
    • Proficiency with BA tools such as Confluence, Jira, Miro, Figma, or similar
    • Experience working in outstaff or direct client-facing engagement models
    • Strong communication skills: experience working directly with stakeholders, product owners, and development teams
    • Confident understanding of Agile/Scrum methodology
    • Ability to identify gaps and inconsistencies in existing product logic and documentation

Casino / iGaming domain experience

    • Experience working in casino, iGaming, gambling, or related entertainment/fintech domains is required or strongly preferred
    • Understanding of back-office systems, admin panels, reporting, and operational workflows typical in gaming products
    • Familiarity with core casino product features: game management, player management, bonuses, payments, reporting
    • Ability to quickly understand and document complex domain-specific business logic

Responsibilities

    • Review and analyze existing back-office/admin panel functionality of the casino platform
    • Structure and document current functionality in a clear and usable format
    • Describe new functionality based on client requirements and business goals
    • Write requirements documentation: user stories, functional specs, acceptance criteria, process flows
    • Identify gaps, ambiguities, and inconsistencies in product logic
    • Communicate proactively with client stakeholders and their tech team on a daily basis
    • Work directly with the client in an outstaff model, following the client's internal process
    • Support product backlog management and prioritization as needed

English level: Advanced (direct daily client communication)

Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

Requirements:

- Hands-on experience in QA Automation

- Good knowledge of TypeScript

- Understanding of Android Studio & Xcode

- Working with Android/iOS mobile applications

- Understanding of adb commands and mobile debugging

- Experience building and maintaining autotest frameworks

- Understanding of client-server architecture and API testing

- Experience with Git

Will be a plus:

- Knowledge of Appium

- Experience with WebdriverIO

- Experience with CI/CD

- Experience with BrowserStack / SauceLabs

- Experience with native mobile testing

- Experience with real devices & emulators

We offer:

- Competitive salary

- Interesting and challenging projects

- Future career growth opportunities

- Paid sick leave and working day vacation

- Friendly team of professionals

- Delicious coffee biscuits and tea for your good mood

- The company covers 50% of the cost of courses you need

- Exciting team-building activities and corporate parties

About Pepsell

Pepsell is a B2B SaaS platform that helps manufacturers build a direct communication channel with points of sale and motivate in-store salespeople to recommend their products. Our clients include well-known international brands across multiple industries — Nestlé, Samsung, Philips, BAT, Royal Canin.

We solve a real problem: a manufacturer spends millions on advertising, but the salesperson in the store recommends a competitor. Pepsell fixes that.

The platform is already operating in Ukraine and internationally, with 200+ corporate clients and 400,000+ app users. We are now actively scaling.

About the Role

You will be the first marketer at Pepsell. That means building the marketing function from scratch — from strategy to daily execution. We are looking for someone who can both think and do. You will have direct support from the CEO and an external mentor with experience building marketing at B2B SaaS companies.

Marketing at Pepsell means understanding the customer, communicating clearly, building trust, and working with specific target accounts — all with one primary goal: bringing in new clients.

What You Will Do

Strategy & Positioning

• Define clear product positioning and a messaging framework for key segments and personas
• Map the lead journey from first touch to signed contract: touchpoints, materials, and messages at each stage
• Develop and execute a content strategy across funnel stages
• Develop and execute an ABM strategy for priority target accounts

Content & Communications

• Create content that converts: client case studies with numbers, articles, emails
• Run email marketing — nurturing sequences for warm leads at each funnel stage
• Prepare sales enablement materials: one-pagers, case studies, and everything that helps leads make decisions
• Repurpose every piece of content across formats: one case study → LinkedIn post, blog article, slides, newsletter, cold outreach snippet
• Grow content marketing and SEO/GEO for organic demand generation
• Build and manage the company's presence on LinkedIn and other relevant channels
• Support the team with social selling — turning the CEO's and salespeople's personal profiles into lead generation channels

Events & Partnerships

• Organize company participation in relevant industry conferences and events
• Initiate and run webinars, podcasts, and panel discussions with representatives from target companies

Analytics

• Track the performance of marketing activities, prepare reports, and adjust based on data

What We Are Looking For

Required:

• 2–4 years of marketing experience at a B2B product company or B2B SaaS
• Experience with products or services that have a complex, long sales cycle
• Strong writing skills in Ukrainian: case studies, emails, articles
• Understanding of B2B lead generation tools and approaches
• Familiarity with ABM, or a clear ability and willingness to get up to speed quickly
• Self-direction: you plan your own work, bring ideas, and drive them to results without micromanagement
• Professional Ukrainian at a high level; English B2

Nice to Have:

• Experience with LinkedIn, Facebook, or Telegram as marketing channels
• Experience with SEO and GEO (Google and AI search)
• Experience organizing online and offline events: webinars, conferences, podcasts
• Experience coordinating external contractors: designers, paid media agencies
• Understanding of FMCG, retail, or trade marketing
• Experience working with CRM systems
• Daily use of AI tools to optimize manual work

What We Offer

• The opportunity to build a marketing function from scratch at a company with a real product and satisfied clients
• Direct collaboration with the CEO — no bureaucracy
• Mentorship from an experienced B2B SaaS marketer
• Fast professional growth
• Remote-first work

We are seeking an experienced and highly motivated Sales Development Representative (SDR) to join our dynamic team ✨

 

Key Responsibilities:
• Managing outbound communication (Email, LinkedIn) and converting warm replies into calls and SQLs (potential to lead calls and close deals is under consideration);
• Identifying and researching potential clients using various tools and platforms;
• Researching the market and helping define/refine target customer profiles (ICP);
• Creating, updating, and maintaining a database of potential customers;
• Conduct outreach via LinkedIn, email, and other channels;
• Leveraging CRM, marketing, and sales tools (e.g. Sales Navigator, HubSpot, Apollo, Clay, LinkedHelper, ClickUp, etc) in daily operations.

Requirements:
• 2+ years of experience as an SDR/lead generation manager or a similar position;
• Knowledge of sales processes and techniques;
• Confident written and spoken English (B2 level or above);
• Ability to work independently or in a team;
• Experience using sales tools and CRM software (HubSpot);
• Experience working with various outbound tools (Clay, LinkedHelper, Apollo etc.);
• Understanding the software development outsourcing industry.

 

We offer:
• Transparent financial motivation + bonuses;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;

• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:

Screening Interview ➡️ Interview with Head of Sales and Leadgen Team Lead ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

Brights continues to expand, and we are looking for a Technical Project Manager with strong leadership skills, solid project management expertise, and a confident technical background 🚀
Our ideal candidate is a delivery-oriented leader who takes full ownership of projects, is trusted by clients and teams, and is able to drive people and processes toward predictable, high-quality outcomes.

We offer a variety of projects across different domains and complexity levels, providing space to influence delivery processes and grow together with a strong engineering team.

Key Responsibilities:
• Own end-to-end delivery of software development projects, ensuring predictable outcomes in scope, timeline, budget, and quality;
• Lead project planning and execution: define scope, milestones, dependencies, timelines, and success metrics;
• Act as the primary delivery owner and escalation point for both clients and engineering teams;
• Deeply understand business and technical requirements, challenge assumptions, and translate them into clear, actionable technical tasks and priorities;
• Collaborate closely with engineers and architects on technical decisions, trade-offs, and delivery approaches;
• Establish and continuously improve delivery and engineering processes aligned with Agile principles;
• Proactively identify, assess, and manage delivery, technical, and resource risks, driving mitigation actions;
• Lead and coordinate cross-functional teams (up to 10–15 FTE), remove blockers, and maintain high team engagement;
• Monitor project health using delivery and technical metrics, taking corrective actions when needed;
• Build strong, long-term relationships with clients through transparent communication and reliable delivery.

Requirements:
• 3+ years of experience managing software development projects with full delivery responsibility;
• Strong technical background with a solid understanding of software architecture, development lifecycle, and modern web technologies;
• Proven experience leading teams and making decisions in ambiguous or high-pressure situations;
• Deep understanding of Agile principles with hands-on experience applying Scrum, Kanban, or hybrid approaches;
• Ability to structure complex client needs into clear technical and functional solutions;
• Experience in risk management, conflict resolution, and stakeholder alignment;
• Experience in effort estimation, budgeting, and preparation of commercial proposals;
• High level of ownership, accountability, and organizational skills;
• Strong communication and negotiation skills;
• Confident written and spoken English (B2 level or above).

Would be a plus:
• Previous hands-on experience as a software engineer or QA specialist;
• Experience working with distributed or cross-location teams;
• Understanding of software quality assurance processes and delivery governance;
• Familiarity with modern delivery metrics, performance indicators, and continuous improvement practices.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
CV Review ➡️ Interview with COO ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

We’re looking for a proactive Middle DevOps Engineer to join our growing team. You’ll help maintain and evolve our CI/CD pipelines, support AWS/Terraform infrastructure, work alongside experienced engineers on AWS, Terraform and containerized environments. This role offers hands-on experience across multiple projects and the chance to level up your DevOps skills.

Key Responsibilities:
• Assist in setting up and refining CI/CD workflows;
• Monitor system health, troubleshoot issues, and improve observability;
• Contribute to infrastructure design in collaboration with developers;
• Manage AWS and Terraform infrastructure;
• Provide ongoing support and implement optimizations for existing projects to ensure performance and reliability;
• Collaborate with developers, offering guidance and assistance in addressing technical challenges;
• Communicate directly with the client side to gather requirements, share updates, and provide technical information;
• Participate in incident response and contribute to post-mortem analyses
• Continuously monitor cloud and infrastructure costs, identifying opportunities for optimization and cost-efficiency improvements.

Requirements:
• 2+ years of hands-on experience as a DevOps Engineer in an outsourced IT company;
• Practical experience with the cloud provider AWS (GCP/Azure a plus);
• Experience in building CI/CD pipelines (preferably GitHub Actions);
• Proficient with Docker and Docker Compose;
• Comfortable on Linux (Ubuntu/CentOS): basic administration and troubleshooting;
• Hands-on experience with Terraform;
• Automation of routine tasks, hands-on experience with one of the configuration management systems (Ansible a plus);
• Knowledge of various databases including PostgreSQL, MySQL, and NoSQL databases and their deployment on cloud platforms;
• Scripting skills in Bash, Python, or similar;
• Awareness of monitoring/logging tools (ELK, CloudWatch);
• Experience in incident response and conducting post-mortem analysis to prevent future problems;
• Confident written and spoken English (B2 level or above);
• Excellent time management skills and willingness to handle multiple tasks;
• Problem-solving skills and attention to detail.
• Bachelor’s or Master’s degree in a technical field.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening Interview ➡️ Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

Role Overview

We are a systematic prop trading firm operating at the intersection of CeFi and DeFi, with infrastructure deployed across 50+ exchanges and 20+ chains.
 

We are looking for a Senior Quantitative Researcher & Algorithmic Strategist to join the trading team. In this role, you will fully own the lifecycle of trading strategies — from research and backtesting to production deployment and optimisation.
 

This is a high-autonomy, high-impact position with direct collaboration with the founding team.
 

Key ResponsibilitiesStrategy Development

• Develop proprietary alpha signals or adapt existing strategies
• Design, backtest, and forward-test systematic trading strategies
• Conduct statistical validation (walk-forward, out-of-sample, regime analysis)
• Analyse capacity, decay, and correlation within the portfolio
• Prepare research documentation and performance reports
   

Engineering & Deployment

• Translate research into production-grade code (Python / C++ / Rust)
• Build algorithms for CEX market-making programs (Binance, OKX, Bybit)
• Improve order book logic (spread, inventory, execution efficiency)
• Integrate strategies into low-latency infrastructure
• Monitor live performance and conduct post-trade analysis
   

Market Microstructure & Execution

• Optimize fill rates, slippage, and latency
• Work with order book dynamics and execution logic
• Improve rebate capture and maker program performance
   

RequirementsHard Requirements (Must-have)

• Proven live trading track record (real P&L, not only backtests)
• Strong knowledge of crypto market microstructure
• Production-level coding in Python
• Working knowledge of C++ or Rust (preferred)
• Strong quantitative background (statistics, probability, time-series)
• Experience with exchange APIs (REST/WebSocket)
• Ability to own strategies end-to-end independently
   

Nice to Have

• Experience in prop trading / HFT / crypto quant firms
• Market-making algorithm experience
• Experience with CEX maker programs
• Familiarity with DEX / on-chain trading / MEV
• Experience in arbitrage strategies (CeFi–DeFi / cross-venue)
• Risk management systems (PnL limits, volatility sizing)
   

Academic Background

• Degree in Mathematics, Statistics, Physics, Computer Science, Financial Engineering, or similar
• Practical track record is prioritized over formal education
   

What We’re Looking For

• Strong ownership mindset over strategies and results
• Ability to explain and defend your edge
• Deep understanding of why strategies work (and fail)
• Attention to execution details (fees, latency, fills)
• Intellectual honesty and data-driven thinking
• Collaborative, non-ego-driven approach
   

Compensation

• Base Salary: Competitive (USD / stablecoin)
• Performance Bonus: P&L-based allocation (high-water mark model)
• Capital Allocation: Up to $100M+ per strategy (based on performance)
• Infrastructure: Full access to trading stack (50+ venues, low latency)
• Format: Remote-first, high autonomy
   

What We Offer

• Ready-to-use trading infrastructure (no need to build from scratch)
• Direct access to decision-makers
• Fast capital deployment
• Exposure to cutting-edge crypto markets (CEX + DEX)
• Collaborative research environment
• Flat team structure
   

Hiring Process

1. Call with Recruiter (30 min) — background and strategy discussion
2. Team interview (60 min) — strategy walkthrough
3. Final C-level Interview (30 min) 

Location: Europe friendly
Format: Part-time (4 flexible working hours per day)
 

Role Overview

We are looking for an experienced Senior Accountant to manage accounting, taxes, and financial operations for a Portuguese Lda company.

This role also includes basic HR administrative support and close collaboration with external accountants and legal advisors.

You will work directly with management and help ensure financial transparency, compliance, and control across the company.
 

Key Responsibilities

— Manage daily accounting, payments, and bank operations
— Handle taxes (VAT, corporate tax, payroll tax) and ensure compliance
— Prepare reports, support P&L, and control expenses and cash flow
— Run payroll processes and coordinate employee payments
— Collaborate with external accountants, lawyers, banks, and government bodies
— Support hiring and termination processes from an admin/legal perspective
— Review contracts and assist with financial/legal workflows
— Help optimize tax structure, revenue processes (e.g. Stripe), and financial setup
— Support audits and handle requests from tax authorities
 

Requirements
— Experience working with Portuguese entities (Lda structure, local tax and compliance processes)

— Solid accounting experience (end-to-end accounting, taxes, reporting, payroll)
— Hands-on approach with financial operations and compliance
— Strong attention to detail and structured way of working
— Ability to work independently and take ownership
 

Nice to Have (Would Be a Plus)

— Contabilista Certificado license (OCC)
— Experience working with Portuguese companies (Lda)
— Strong knowledge of accounting and tax rules in Portugal
— Experience working with external accountants and legal teams
— Experience with audits or tax inspections
— Exposure to supporting multiple business units
 

Recruitment Process

— 1st step: Interview with recruiter
— 2nd step: Interview with the team
— Optional: Final interview with Founder

About the Company:
Our client is a brand of premium dietary supplements thriving across European marketplaces. We are looking for a highly skilled Graphic Designer to spearhead the visual strategy on Amazon and other e-commerce platforms. In this role, you will translate complex nutritional formulas into clean, sophisticated, and high-converting visual assets.

Key Responsibilities:

• Catalog Management & Asset Updates: Take full ownership of the visual identity for our current catalog (50+ products) and lead the launch of new products.
• End-to-End Content Creation: Create high-converting Amazon image stacks from scratch, including flawless Main Images, comprehensive infographics, lifestyle banners, and premium A+ Content (EBC).
• A/B Testing & Optimization (Amazon Experiments): Collaborate with our marketing team to constantly analyze listing performance. Design alternative main images and infographics to optimize Click-Through Rate (CTR) and Conversion Rate (CR).
• PPC Advertising Creatives: Design striking banners and video covers for internal Amazon advertising campaigns (Sponsored Brands, Sponsored Display).
• Amazon Brand Store Maintenance: Design, build, and regularly update our multi-page Amazon Brand Store, aligning it with seasonal promos, product launches, and exclusive deals.
• Packaging & Labels Collaboration: Occasionally assist with adapting, updating, and preparing print-ready files for product labels and packaging.

Requirements:

• Experience: 3+ years of proven experience in e-commerce design, specifically for the Amazon platform. Direct experience in the Health & Wellness, Supplements, Cosmetics, or Biohacking niches is a critical advantage.
• Expert Amazon Knowledge: Deep understanding of Amazon’s strict technical guidelines, mobile-first design constraints, and visual trends in the European market (specifically Amazon DE).
• Software Mastery: Advanced proficiency in Adobe Photoshop, Illustrator, and Figma.
• AI & 3D Tools integration: Ability to leverage AI tools to generate hyper-realistic lifestyle backgrounds, or basic 3D rendering skills to visualize bottles without relying solely on physical photoshoots.
• Conversion-Driven Mindset: You know how to build a visual sales funnel that guides the customer from the initial click to the checkout.
• Language Skills: English proficiency (B2) for seamless internal communication and task management. Basic knowledge of German is a major plus.

What We Offer:

• Flexible Schedule & Autonomy: Manage your own time and work at your own pace. 
• Result-Oriented Culture: Total freedom in your workflow, balanced with a strong focus on high-quality delivery and meeting deadlines.
   

We're looking for an Operations Manager who will own how the company executes, not just track tasks, but design, document, and continuously improve the processes behind them.

What You'll Be Doing

• Own execution quality: tasks delivered on time, at standard, without chaos.
• Write and maintain process documentation: instructions, checklists, RACI, metrics, etc.
• Build and track operational metrics; identify root causes of delays and fix the process.
• Run ops rhythm: daily/weekly reviews, decision logs, follow-up on commitments.
• Coordinate cross-functional handoffs (finance/sales/delivery); define and enforce SLAs.
• Configure and optimize tools (CRM, task manager, Google Sheets); automate routine.

Must Have

• 3+ years in ops, delivery, or project management at a structured company.
• Concrete case studies of process optimization or systematization.
• Strong analytical skills: data, metrics, understanding the ops-to-finance link.
• Experience writing process documentation (regulations, instructions, RACI, escalation frameworks).
• CRM, Google Workspace, Google Sheets.
• English at least B1 (Intermediate), preferably Upper-Intermediate.

Nice to Have

• Background in finance, law, technical sciences, or public administration.
• Process automation or BI experience.

We are building an AI-native SaaS platform involving:

• reporting systems,
• scoring engines,
• AI visibility analysis,
• and modular backend architecture.

We are looking for a highly capable senior engineer who can:

• translate detailed specs into production-ready systems,
• work effectively with AI coding tools (Claude Code, Cursor, GPT, etc.),
• establish strong testing and engineering practices,
• and help stabilize and scale the platform architecture.

Requirements

• Strong backend engineering experience
• Python / FastAPI
• PostgreSQL
• Docker
• GitHub workflows
• CI/CD and testing experience
• Comfortable working with evolving product specifications
• Strong systems thinking and debugging ability
• Experience with AI-assisted development workflows

Nice To Have

• AI/LLM infrastructure
• platform architecture
• observability/testing systems
• multi-module SaaS systems

Important

We are NOT looking for:

• junior developers,
• ticket executors,
• or generic AI automation freelancers.

We are looking for someone with strong ownership, operational discipline, and architecture thinking.

Candidates must provide:

• GitHub profile,
• examples of systems they built,
• and explanation of their AI-assisted development workflow.

It’s an amazing time to join Digicode as we continue improving as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in!

We are looking for a ServiceNow Developer to join our team and help build, customize, and optimize ServiceNow solutions for enterprise-level business processes.

In this role, you will work closely with consultants, business stakeholders, and technical teams to develop scalable workflows, integrations, and automation solutions within the ServiceNow platform.

Responsibilities:

• Develop, configure, and customize ServiceNow applications and modules
• Implement workflows, forms, business rules, UI policies, and automation processes
• Build and maintain integrations between ServiceNow and third-party systems
• Collaborate with business analysts and stakeholders to understand requirements
• Troubleshoot and resolve platform-related issues
• Participate in platform upgrades, testing, and deployments
• Create and maintain technical documentation
• Ensure code quality, best practices, and platform governance standards

• Support continuous improvement and optimization initiatives

   

Requirements:

• Commercial experience with ServiceNow development
• Strong understanding of ServiceNow platform architecture
• Experience with JavaScript, Glide API, and ServiceNow scripting
• Experience configuring workflows, catalog items, and service portals
• Understanding of ITSM processes and ITIL principles
• Experience with REST/SOAP integrations
• Familiarity with Agile/Scrum methodologies
• Good problem-solving and communication skills

• English level sufficient for professional communication

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention?

Join us on this exciting journey! We’re eager to grow and evolve together with you!

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation