Jobs (Other)

Responsibilities:

• Assembly and soldering of electronic components
• Assembly and testing of electronic modules
• Quality control of finished products
• Compliance with technical standards and safety regulations

Requirements:

• Experience with soldering and electronic circuits will be an advantage
• Attention to detail, accuracy
• Basic knowledge of electronics
• Willingness to learn and develop

We offer:

• Stable employment in a manufacturing company
• Official employment and social benefits
• Opportunities for professional growth
• Friendly team and comfortable working conditions 
• Official exemption/deferral from military service (army reservation status)
   

Full-time / Remote

About the Role

We are building a centralized operations function to support a group of companies that includes EVE, Rebel Capital, and 3DLOOK.

Today, these companies face many of the same operational challenges — HR, recruiting, legal workflows, finance coordination, security, documentation, and internal processes — but they address them independently. This leads to duplicated effort, inconsistent execution, and unnecessary load on leadership.

As Head of Operations, you will design, build, and run a shared operational foundation across the group. Your mandate is to create scalable systems, eliminate inefficiencies, and ensure that operations run predictably as the companies grow.

This is a systems-building and ownership role, not an administrative one. We are looking for someone who wants to grow with the group and take on increasing responsibility as the operating platform scales.

Responsibilities:

- Improve and scale core operational functions, including HR, recruiting, legal operations, security, and internal processes across all companies.

- Design repeatable systems and workflows that support rapid growth without increasing executive overhead.

- Own HR operations, including onboarding, offboarding, people policies, and performance processes.

- Establish and manage recruiting operations across product, engineering, and service teams.

- Coordinate legal operations by working with external counsel and managing contracts, documentation, and corporate workflows.

- Support operational security and compliance processes, including audit preparation and ongoing evidence management.

- Partner with finance leadership to support invoicing, payroll workflows, and vendor operations.

- Translate leadership priorities into clear execution plans and ensure consistent follow-through across teams.

- Build, improve and maintain SOPs, documentation, and clear ownership across all operational areas.

- Identify operational risks, bottlenecks, and single points of failure and resolve them proactively.

- Standardize tools, processes, and execution where appropriate across the group to reduce duplication and improve efficiency.

- Ensure leadership experiences operations as reliable, predictable, and low-friction.

Who We’re Looking For:

- 5+ years of experience in Operations, Business Operations, Chief of Staff, or similar roles in fast-growing companies.

- Proven experience building or improving HR, recruiting, and legal processes from scratch and scaling them over time.

- Experience working directly with founders or executive leadership teams.

- Strong systems thinking with the ability to design processes that scale across multiple teams or companies.

- Comfort operating across multiple functions and priorities in a fast-paced, evolving environment.

- High level of ownership, discretion, and integrity when handling sensitive information.

- Strong written and verbal English communication skills.

- Nice to have: experience in service-based or hybrid product-and-service companies.

Growth Opportunity:

This role is designed to grow with the organization. As the group scales, there is an opportunity to expand this function into a broader shared-services or platform model, with increased scope, leadership responsibility, and long-term impact.

About ELVTR

ELVTR is redefining online education by offering live, cohort-based courses led by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission: to make elite career education accessible and transformational.

Since launching in 2019, we’ve grown into a global team of 140+ innovators, serving 10,000+ students worldwide. Every course is designed not just to impart knowledge but to drive tangible career outcomes. And we’re just getting started.

This is full  time, remote position is open to candidates located anywhere in Ukraine.

Position Overview
 

We seek a detail-oriented and tech-savvy Content Curator to join our team. This individual will be responsible for setting up Google Classrooms and Discord Channels, preparing and monitoring classes, and editing class recordings. This role is ideal for someone passionate about education technology and eager to make an impact in the online learning space.

This Job Is for You If You Are:
 

• A Content Enthusiast: Passionate about creating and managing content with an eye for detail and brand consistency.
• Interested in Tech: You're comfortable with or willing to learn online learning platforms like Google Classroom and communication tools like Discord.
• Detail-Oriented: You pay close attention to the details, ensuring all content is up-to-date and accurately presented.
• A Team Collaborator: You understand the importance of working with instructors and instructional design teams to ensure a smooth educational experience.

Responsibilities:

• Classroom and Channel Setup: Efficiently set up Google Classrooms and Discord Channels tailored to course requirements.
• Class Preparation and Monitoring: Prepare for upcoming classes and monitor courses to ensure they run smoothly.
• Content Uploading: Oversee the uploading and editing of class recordings, ensuring they are high-quality, well-organized, and easily accessible to students.
• Collaboration: Work closely with instructional design department and technical teams to optimize the learning experience.

Requirements

• Strong written and verbal communication skills in English.
• Highly developed attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work flexibly and manage multiple priorities.
• Experience with Google Classroom, Discord, and other educational or communication platforms is an asset.

Benefits

• Competitive Salary:We value your dedication and expertise, offering a competitive salary and a range of company perks and benefits that reflect our commitment to excellence.
• Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team.
• Positive Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn't just a buzzword; it's how we grow, innovate, and excel together.

Why You Should Join ELVTR:

• Innovative and Positive Culture: Join a team of passionate intellectuals who are driven by a common vision.
• Impactful Work: Your role will significantly contribute to ELVTR's growth and mission of making the world a better place. A more educated and beautiful place.
• Growth Opportunities: At ELVTR, we believe in nurturing talent and providing opportunities for professional development. 
• A Brand You Can Believe In: Be a proud part of a brand with Ukrainian roots that stands for quality, innovation, and inspiring education.

Join Us

If you’re passionate about content management and excited to work with a leading online education platform, apply now to become our Content Curator at ELVTR. We look forward to seeing how your skills and expertise can help us continue to innovate and grow. 

Due to the high volume of applications, we will only be able to respond to candidates with whom we are interested in moving forward. We appreciate your understanding and look forward to reviewing your application.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.
We are currently looking for a part-time AML Officer.

📋 Key responsibilities and your contribution:

• Designing and launching AML processes for a new product from scratch
• Setting up CDD / EDD procedures and ongoing monitoring at the initial operational stage
• Identifying, investigating, and escalating suspicious activities within the newly launched platform
• Preparing SAR/STR reports and establishing interaction with regulators
• Developing and implementing AML/KYC policies, procedures, and internal controls for the new product
• Participating in licensing of the new product and initial regulatory audits

• Building cooperation with PSPs and internal teams during platform launch

   

📚 Your qualifications:

• 3+ years of professional AML/KYC experience in iGaming/international banks/payment institutions/EMI/PSP or fintech companies.
• Proven experience in developing and implementing AML policies and procedures
• Hands-on experience with client onboarding and transaction monitoring
• Strong knowledge of AML regulations
• English level B2+
• Ability to independently build AML operations

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

Job Description

Required

• Experience with PLC programming e.g. Rockwell, Siemens, Schneider etc.

• Experience with the IEC 61131-3 programming languages, especially ladder logic, sequential function chart and structured text. 

• Demonstrated problem solving and troubleshooting skills, ideally in a service / support engineering context.

• Upper-intermediate English level

Desired

• Experience with user interfaces e.g. FactoryTalk View, WinCC.

• Experience with industrial robot programming e.g. ABB, Fanuc.

Job Responsibilities

1. Provide remote technical support to site operators during downtime events, assisting them in returning the equipment to an operational state. 

2. Investigate in-service technical problems, assembling information and performing root cause analysis.

3. Develop and validate solutions to issues discovered with existing equipment in-service, which can include PLC logic, industrial robot logic and user interfaces.

4. Develop troubleshooting guides and train equipment operators in their use.

5. Develop and maintain a database of troubleshooting guides. 

6. Work schedule is shift based

Department/Project Description

Symbotic’s talented and diverse workforce develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology. Since forming in 2007, Symbotic has grown to over 700 employees in North America and supports an impressive, high-profile customer base. We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes product from manufacturers to store shelves, we invite you to join our team.

Skill Category

Engineering - Other

Keyskills - Must Have

• PLC Programming
• HMI

Keyskills - Nice to Have

Additional Skills

IEC 61131-3, industrial robot programming

Description

Product:

We are the largest marketplace globally for healthcare analysis applications and different type of reports, capable of interpreting our internal healthcare data from various tests to offer clear solutions for improved health.

Our user base is expanding rapidly, and the personal genomics market is witnessing remarkable growth. We are venture-backed and are scaling quickly to address increasing consumer demand.
 

The Role:
 

We’re looking for a Senior (Staff) Mobile Engineer to lead frontend development for our iOS and Android applications.

This role is focused on building high-quality, production-ready mobile experiences using React Native, with a strong emphasis on performance, UX polish, and maintainable architecture.

You’ll work closely with product, design, backend engineering, and AI teams to ship features end-to-end, influence technical direction, and help set best practices for mobile development across the company.

What You’ll Do
 

• Own and drive frontend development for our native iOS and Android apps using React Native
• Translate product specs and Figma designs into high-quality, performant mobile UI
• Collaborate closely with backend engineers to integrate APIs, real-time data, and AI-powered features
• Ensure consistency, accessibility, and platform-appropriate behavior across iOS and Android
• Optimize app performance, startup time, and responsiveness on modern devices
• Contribute to architectural decisions, component design, and state management patterns
• Lead code reviews and help maintain the overall quality bar for the mobile codebase
• Partner with QA to support testing, bug fixes, and release readiness
• Support App Store and Google Play release processes and ongoing maintenance

What We’re Looking For
 

• 6.5+ years of professional frontend mobile development experience
• 4+ years of hands-on experience building production apps with React Native
• Strong knowledge of TypeScript and modern React patterns
• Solid understanding of iOS and Android platform differences and constraints
• Experience integrating APIs
• Familiarity with mobile performance optimization and debugging
• Experience with Expo and EAS build workflows
• Experience with animations, gestures, and rich interactive UI
• Familiarity with mobile analytics, logging, and monitoring tools
• Experience working on apps with AI-driven or real-time features
• Prior ownership of mobile releases in the App Store and Google Play

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as an Expansion Manager!

Requirements:
— Minimum 3 years of experience in international expansion, emerging markets.
— Background in fintech or crypto is highly preferred; experience in fast-scaling B2C/B2B tech environments is a strong advantage.
— Solid understanding of market analysis, go-to-market strategies, and financial performance tracking.
— Strong analytical mindset combined with a hands-on approach to execution.
— Strong cross-cultural communication skills
— Demonstrated ability to drive results through cross-functional influence rather than direct authority.
— Strategic thinker with the ability to translate ideas into actionable plans.
— Energetic, adaptable, and highly motivated to grow within a fast-paced, global environment.
— English - Advanced
— UA/RU - B2+
— Other languages - such as Spanish / Arabic / Italian / German would be a plus

Responsibilities:
— Design, implement, and refine the operational framework for market launches to ensure faster and more efficient execution.
— Monitor key performance metrics and ensure transparency of progress across teams and stakeholders.
— Proactively identify risks, blockers, and inefficiencies, proposing solutions to accelerate execution.
— Contribute to strategic planning and regional roadmaps together with the Expansion Lead and VP.
— Capture and implement best practices and playbooks for go-to-market, localization, and operational setup.
— Coordinate cross-functionally with Product, Marketing, Legal, Compliance, and Finance teams to enable seamless market entry.
— Support budgeting, forecasting, and post-launch performance reviews
— Where applicable, conduct in-depth market research to identify, assess, and prioritize new market opportunities across multiple regions.

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

Location: Remote / Flexible (Supporting a top-tier LATAM iGaming Brand)

Are you a fraud-fighting expert who loves deconstructing complex patterns? Do you thrive on building systems from the ground up and outsmarting the latest industry "schemes"?

At BigD, we’re a leading iGaming operator in the LATAM market, and we’re looking for a sharp, autonomous Senior Risk & Fraud Specialist to join our team. This isn’t just a monitoring role; you’ll be the architect of our internal Risk & Anti-Fraud processes, building the department from scratch with a clear path toward a leadership position.

💡 The Core Focus

Your mission is to build and scale our internal Risk & Anti-Fraud infrastructure. You will protect the business by creating a robust control system that monitors both player behavior (casino operations) and affiliate traffic quality.

What You’ll Do:

• Gameplay Analysis: Dive deep into player activity, analyze betting patterns, and shut down bonus abuse and sophisticated fraud schemes.
• Traffic Integrity: Implement solutions to monitor affiliate traffic, identifying "shady" mixes (like masking Facebook traffic as SEO) and validating test cohorts.
• Tech Integration: Take the wheel with tools like SumSub (KYC) and SEON, automating verification processes to keep things fast and secure.
• Team Building: Design the team structure, lead the hiring of specialists, and draft the company’s official risk management policies.
• Data Reporting: Keep us informed with daily and weekly insights on new launches and active campaign performance.

✅ Who You Are:

• Experienced: You have 3+ years of dedicated Risk Management / Anti-Fraud experience specifically within the iGaming (Gambling) industry.
• Knowledgeable: You have a deep understanding of wagering mechanics, player psychology, and how traffic manipulation works.
• Tech-Savvy: You’ve worked hands-on with KYC/AML platforms and are comfortable analyzing large datasets to find the "needle in the haystack."
• Independent: You are a confident decision-maker when it comes to payouts and can clearly explain business risks to stakeholders.
• Communicative: Your English is B1+ or higher, allowing you to collaborate effectively with our international team.

✨ Your Rewards & Environment:

• Growth: Join a high-energy, ambitious team that values your expertise and skips the corporate red tape.
• Compensation: Competitive salary with regular reviews to match your growth.
• Balance: 28 calendar days of annual leave plus paid sick leave.
• Development: We believe in you—compensation for courses, training, and professional development is on us.
• Flexibility: A remote-first culture with a flexible schedule that respects your lifestyle.

If you’re ready to build the gold standard of fraud prevention in a high-growth environment, we want to hear from you! 🧡

A MilTech product company is looking for an Ardupilot Engineer.

The team develops autonomous drone control systems designed to work with different types of platforms and real field conditions. The solutions are not tied to a specific manufacturer and are already being used in a large number of missions.

The specialist in this position will be responsible for developing, configuring, and testing Ardupilot for various UAV platforms.

Requirements:

- experience with Ardupilot, PX4, or similar open-source autopilots (copters)

- understanding of MAVLink, mission planning, and UAV communication protocols

- practical experience in UAV configuration, flight testing and log analysis (Mission Planner, MAVProxy or similar)

They offer:

- medical insurance

- 20 days of paid leave

- paid sick leave.

Job Summary

The Data Entry Specialist plays a critical role in supporting merchant onboarding, account maintenance, and operational accuracy within the merchant services environment. This role is responsible for entering, validating, and maintaining merchant data across multiple systems including CRM platforms, processor portals, and internal tracking tools. Accuracy, attention to detail, and the ability to handle time-sensitive requests are essential, as errors can directly impact merchant funding, processing, and compliance.
Expected Duration: 4 months – potentially a little longer if there is a delay

Working hours: US timezone 8:00 AM – 5:00 PM EST / 3:00 PM – 12:00 AM Kyiv time
 

Key Responsibilities

• Accurately enter and update merchant application data, including business information, ownership details, banking information, pricing, and equipment details
• Create, update, and maintain merchant accounts (MIDs, TIDs, locations, and hierarchies) across CRM systems, processor platforms, and internal tools
• Support merchant onboarding activities, including new accounts, takeovers, add locations, and account changes
• Validate submitted documentation for completeness and accuracy (applications, voided checks, pricing schedules, addendums, etc.)
• Ensure data consistency across systems and flag discrepancies for correction
• Process high-volume data entry requests while meeting established SLAs and deadlines
• Work closely with Merchant Ops, Sales Ops, Underwriting, and partner teams to resolve data issues or missing information
• Maintain confidentiality and compliance with PCI, data security, and company policies
• Assist with reporting, audits, and quality control reviews as needed
   

Required Qualifications

• 2+ year of experience in data entry, operations, or administrative support (merchant services, payments, or financial services preferred)
• Strong attention to detail with a high level of accuracy
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment
• Proficiency with Microsoft Excel and Google Sheets
• Comfortable working across multiple systems and portals
   

Preferred Qualifications

• Prior experience in merchant services, ISO environments, or payment processing
• Familiarity with CRM platforms (Zoho, Salesforce, HubSpot, or similar)
• Experience working with processor systems (Fiserv, TSYS, Worldpay, or similar)
• Understanding of MIDs, TIDs, pricing structures, and merchant onboarding workflows
   

Skills & Competencies

• Exceptional data accuracy and organizational skills
• Strong written and verbal communication
• Ability to follow detailed processes and SOPs
• Problem-solving mindset with the ability to escalate issues appropriately
• Dependable, detail-oriented, and process-driven
   

Work Environment

• Remote environment
• High-volume transactional workload with recurring deadlines
• Collaboration with cross-functional teams including Sales, Underwriting, and Merchant Operations
   

Why This Role Matters

This position directly impacts merchant experience, funding accuracy, and operational efficiency. A successful Data Entry Specialist helps ensure merchants are boarded correctly, on time, and without errors that could delay processing or revenue.

About the Company:
 

Spokey is a well-established European sports and recreation brand with over 20 years of market presence and strong financial stability. The company is part of a capital group with annual revenue of approximately 90M EUR. Our team consists of 60 people, most of whom are from Poland and Czech Republic.
 

Currently, Spokey’s online sales are driven mainly by an indirect B2B model on marketplaces, which limits control over brand presentation, margins, and customer experience. The company’s goal is to strategically transform its e-commerce channel, shift to a direct-to-consumer (D2C) marketplace model, regain full control over the brand in online channels, and significantly increase market share, starting with Allegro. Further expansion to Decathlon Marketplace and Amazon (Europe) is a key part of the long-term vision.
 

This role is critical to building a new strategic business pillar and leading the digital transformation of sales.
 

• 5+ years of experience
• Salary $5000-8000+ bonus
• Hybrid work format (minimum 2 days every second week in the office in Katowice (Poland)
• Polish language B2-Advanced
• English language B2-Advanced

‼️ Please note that this is not a remote work format. You must be located in Poland and be able to visit the office at least 2 times a week ‼️

Your Responsibilities:
 

• Audit the current performance on Allegro and identify reasons for lost market share;
• Analyze data and competitors to build a clear growth strategy;
• Resolve operational and technical issues (ERP integrations, product feeds, automation, invoicing);
• Take a hands-on approach in the early stage, managing offers and processes manually where needed;
• Plan and execute the transition from a B2B B2C to a D2C marketplace model;
• Build logistics and customer service processes tailored to B2C;
• Launch and scale sales on Decathlon Marketplace and Amazon (Europe);
• Build and manage an e-commerce / marketplace team;
• Take full ownership of the channel’s financial results (P&L).
   

Requirements:

• Deep, hands-on experience with Allegro (mandatory);
• Experience with marketplaces such as Decathlon Marketplace and/or Amazon;
• Proven experience in building or transforming D2C / marketplace sales channels;
• Strong understanding of e-commerce systems, ERP integrations, and product feeds;
• Advanced analytical and data-driven decision-making skills;
• Ability to combine strategic thinking with operational execution;
• Entrepreneurial mindset and strong ownership mentality;
• Confidence to challenge decisions and defend strategies with data.
   

Benefits:

• Salary: $5000-8000 + performance-based bonus
• Courses and trainings at the company expense
• Paid vacations, sick days, holidays off days 
• Official employment
• Corporate psychologist services
• Referral and support programs
• Big discount for the company products
• Direct reporting to the Owner / CEO with high decision-making autonomy
• Possibility of developing your career and mastering adjust professional fields
• Opportunity to build and scale a key business area from the ground up
• Long-term growth potential up to C-level

About the Role

We are looking for a detail-oriented Contract Administrator to oversee the full lifecycle of legal and commercial documents at Receptor AI. This role is critical for ensuring compliance, audit readiness, accurate documentation, and clear legal communication with internal teams and external clients. You will act as the central point of control for contract management, document tracking, and legal workflows.

Key Responsibilities

Contract & Document Management

• Manage all document types (NDAs, MSAs, WOs, CNAs, RA, extensions, terminations, etc.)
• Ensure all executed documents are properly stored, named, and versioned
• Register all agreements, create and fill in documents according to templates 
• Maintain and update the Commercial Document Tracking system
• Create and maintain client folder structures upon NDA initiation
• Enforce strict naming conventions and version control

Workflow Oversight & Approvals

• Track legal team feedback, approvals, and pending actions
• Coordinate document status and approvals across Legal, BD, PM, and Operations

DocuSign Management

• Manage the full DocuSign process
• Send agreements for signature to the CEO and external parties once legally approved
• Track completed envelopes and signature status

Legal Correspondence

• Handle client correspondence related to legal and contractual matters
• Ensure accurate, timely communication between clients, legal counsel, and internal stakeholders
• Support clarification of contractual terms and procedural questions

Weekly Audits

• Audit DocuSign activity (completed and pending envelopes)
• Audit CRM records related to contracts and legal documentation
• Reconcile discrepancies between executed agreements and the shared drive

Compliance Enforcement

• Identify and manually file missing documents
• Correct naming, versioning, and folder placement errors
• Report recurring compliance gaps to the Head of Operations and CEO
• Coordinate with BD and PM teams to resolve documentation issues
• Enforce, update, and improve SOPs and training documentation as needed

Required Qualifications

• Curious and comfortable working in a scientific environment and be willing to learn the basics of biology and chemistry relevant to our work
• High attention to detail and strong organizational skills
• Comfort working with executives and cross-functional teams
• Ability to manage multiple workflows simultaneously
• English proficiency B2+.

• Ability to work independently and enforce internal standards

   

Nice to Have

• Experience in contract administration, legal operations, or document management
• Bachelor’s degree in Biology, Molecular Biology, Computational Biology, or a related field.
• Strong understanding of document lifecycle and compliance processes
• Experience working with DocuSign and CRM systems

Location: Remote / Flexible (Supporting a top-tier iGaming Brand)

Are you a master of relationship building who understands the psychology of high-stakes players? Do you know how to turn a single big win into a lifetime of loyalty through bespoke service and data-driven retention?

At BigD, we are looking for a sophisticated, results-oriented Senior VIP CRM & Retention Manager. This is not a support position; it is a strategic commercial role. You will be the architect of our most valuable player segment, responsible for delivering an exclusive experience while strategically maximizing Lifetime Value (LTV) through advanced CRM methodologies.

💎 The Core Focus

Your mission is to own the VIP lifecycle. You will act as a high-level account manager for our elite players, ensuring their journey with BigD is seamless and highly rewarding. You will bridge the gap between high-touch relationship management and analytical CRM execution.

🚀 What You’ll Do

• Strategic Portfolio Management: Manage a dedicated portfolio of high-value accounts, focusing on increasing player activity, share of wallet, and long-term loyalty.
• Lifecycle CRM Execution: Design and deploy personalized retention journeys. You will move beyond generic offers, creating bespoke incentives that resonate with individual player profiles.
• Aggressive Churn Mitigation: Use real-time data to identify "at-risk" VIPs. You will implement immediate, high-impact "save" strategies and conduct outbound re-activation campaigns.
• Financial Performance & ROI: Oversee player P&L. You are responsible for balancing player satisfaction with strict Reinvestment Rate (RR) controls and NGR targets.
• VIP Advocacy: Negotiate with internal teams (Payments, Anti-Fraud, Product) to secure priority service for your players, ensuring their experience is frictionless and "white-glove."
• Advanced Analytics: Regularly audit player behavior. You will report on portfolio health, turnover trends, and the ROI of your custom bonus strategies.

✅ Who You Are

• iGaming Veteran: You have 3+ years of dedicated experience in VIP Management or Senior CRM Retention specifically within the gambling/betting industry.
• The Negotiator: You understand the high-roller mindset. You know how to handle complex demands and high-pressure negotiations while maintaining professional boundaries and company profitability.
• Mathematically Minded: You are highly analytical. You don't just "give bonuses"—you understand RTP, GGR, and NGR, and you use these metrics to drive every decision.
• CRM Power User: You are experienced with CRM segmentation tools and understand how to automate and personalize communication at scale.
• Elite Communicator: Your English is C1 (Advanced) or higher. You are persuasive, empathetic, and capable of building trust with sophisticated, high-net-worth individuals.
• Business-Driven: You are a self-starter who treats your player portfolio like your own business, making autonomous decisions on reinvestments to drive growth.

✨ Your Rewards & Environment

• Impact: Join a high-energy, ambitious team at BigD that skips the corporate red tape and rewards direct impact on revenue.
• Compensation: Competitive salary with a bonus scheme tied directly to the Retention performance of your VIP portfolio.
• Wellness: 28 calendar days of annual leave plus paid sick leave_ other benefits
• Growth: We invest in our people—compensation for professional courses, training, and industry events is part of the package.
• Flexibility: A remote-first culture that values results and strategic output over "clock-in" times.

If you’re ready to redefine VIP Retention in a high-growth environment, we want to hear from you! 💎

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:
 

• Drive product growth by optimizing key metrics across acquisition and activation flows;
• Conduct competitive research, analyze user feedback, and leverage funnel analytics to uncover insights;
• Identify growth opportunities and develop data-driven hypotheses for optimization experiments;
• Collaborate closely with marketing, design, analytics, and engineering teams to achieve impactful business results.

About you:
 

• 3+ years of experience in a growth-focused role (e.g., Growth Product Manager, Product Manager);
• Proficient in growth metrics, A/B testing, and data analytics;
• Strong understanding of design principles and copywriting strategies;
• Exceptional verbal and written communication skills;
• Proven experience working with cross-functional team;.
• Upper-intermediate or higher proficiency in English.
   

Will be a plus:
 

• Experience working in B2C or subscription-based products
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice.
Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Responsibilities:

• Launch, manage, and scale Google UAC campaigns for gambling/betting offers
• Perform market & competitor research (apps, creatives, GEOs, funnels)
• Select and validate GEOs, offers, and KPIs
• Work with black-hat / grey-hat app setups (WebView, cloaked flows, funnels)
• Define and test creative angles & USPs
• Analyze performance metrics: CPI, CPA, ROAS, retention
• Optimize campaigns based on data and hypotheses
• Collaborate with designers, developers, and tracking specialists
• Control budgets and ensure profitability
• Prepare reports and insights for scaling decisions

Requirements:

• Proven experience with Google UAC (mandatory)
• Experience in gambling / betting / casino vertical
• Strong understanding of black-hat traffic methods
• Ability to work with WebView / PWA / wrapper apps
• Experience with tracking systems and postbacks
• Solid knowledge of KPIs, funnels, and attribution
• Ability to independently manage campaigns end-to-end
• Data-driven mindset and strong analytical skills

• Analytical and performance-driven 
• Adaptable to fast-paced environments 
• Proactive problem-solver
• Effective cross-team communicator
• Ability to test hypotheses quickly and iterate fast

Will be a plus:

• Experience in complex verticals (gambling/Forex/Nutra/Dating)