Jobs Account Manager

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team. 

Your Responsibilities: 
- Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor; 
- Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs;
- Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth;
- Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities;
- Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach;
- Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience;
- Identify upsell and cross-sell opportunities by understanding customer needs and market trends;
- Share industry insights and best practices with clients to help them optimize operations and revenue potential; 
- Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies;
- Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes. 

What we’re looking for: 
- 2 years of experience in Account Management, Customer Success, or post-sales roles; 
- Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives; 
- Track record of delivering measurable results in retention, adoption, and upsell;
- Comfortable owning the full customer lifecycle - onboarding, growth, and renewals;
- Proactive and resourceful - you can thrive without a playbook and take initiative to solve problems;
- Highly organized, able to manage multiple priorities while keeping a high standard of service;
- Strong communicator in English (written and spoken); extra languages are a plus;
- Data-driven mindset - you use metrics to guide decisions and create actionable plans;
- Collaborative, adaptable, and confident in balancing client needs with business objectives.
 

What We Offer:

We believe that a happy team builds the best products. Here’s how we support you:

• Remote & Flexible: Work from anywhere. Core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon–Fri;
• Financial Stability: Timely compensation payments;
• Personal Equipment Policy: Equipment is provided to ensure comfortable and efficient work;
• Knowledge Sharing: Regular sessions to discuss new trends, share insights, and grow together;
• Community: A team of like-minded professionals ready to support, inspire, and tackle complex challenges together;
• Creative Freedom: Initiative is encouraged — you have space to implement your ideas;
• Time-off Policy: Up to 29 days off per year, including up to 5 health-related days without medical confirmation;
• Atmosphere: A friendly, result-oriented environment with mutual respect and no unnecessary bureaucracy or pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

We’re looking forward to welcoming you to our team!

LinkedIn Job Post: Client Success Manager (Amphs AI)

Are you COMPETITIVE?

Are you RESULTS DRIVEN?

Need to be at the TOP of the leaderboard?

Do you like HELPING PEOPLE improve their life?

Then please read CAREFULLY…

We are one of the fastest-growing companies in the AI search and SEO industry and are on the hunt for A-players. We are looking for people who are eager to learn and grow in life. We are looking for people who have great work ethic & high standards. We are looking for people who want to be a part of a company that is constantly seeking ways to win and innovate.

With all that being said... We are a disciplined team that loves to celebrate, host crazy team prizes, and have fun!

We run an SEO and AI visibility agency called Amphs AI that helps law firms, dental practices, and local service businesses GROW their company on auto-pilot by making them the business that gets recommended when people search, on Google AND inside AI tools like ChatGPT, Perplexity, Gemini, and Google AI Overviews.

What makes our system work for our clients is

1. our SEO team builds the technical, local, and content foundation so the business is actually findable
   
    
2. our AEO/GEO plays get our clients cited and recommended inside AI-generated answers where their competitors aren't even showing up
   
    
3. our clients answer the phone and close the deals
   
    

We are currently growing rapidly because of how successful our service has been so we need more people to aid our communication to keep it as great as it always has been.

Position Summary

The purpose of this role is to keep clear communication between our clients and our team and to make sure we are giving them the best service possible in the most effective & efficient manner possible.

The Client Success Manager will be responsible for onboarding, check-in calls, all client communications, and project management for their respective clients.

This is a sales position. There will be lots of opportunity to upsell clients onto our higher tiers with uncapped commissions, as well as room to grow into our Client Success Director role and other avenues of growth as time goes on.

NOTE: This position is full-time and remote. Meaning you can work from anywhere. The team here at Amphs AI is located all over the world.

Here are the company core values. We call it "The Amphs Way":

1. SPEED
2. PROCESS
3. TEAMWORK / COMMUNICATION
4. INNOVATION
5. IMPACT OVER INCOME
    

READY TO APPLY? Go ahead and submit our application form

careers.amphs.ai

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

You will own a portfolio of live B2B partners — casino operators, aggregators, and platforms — and be re-
sponsible for growing revenue from every account after go-live. This is a farmer role, not a hunter role: your
job starts where the sales cycle ends. You'll be the partner's main point of contact, the person who makes
sure our games get visibility, promo slots get activated, invoices get paid, and nothing a client receives from
provider is ever sloppy.
One of your first missions will be building out our client data foundation: collecting, structuring, and main-
taining complete account documentation across the portfolio.

What we're looking for:
- 2+ years in account management, partner management, or client-facing B2B roles (iGaming experience
is a strong plus, not a requirement)
- Service mindset: you double-check everything before it reaches a client — attachments, names, num-
bers, tone
- Ownership and follow-through: unpaid invoices and silent clients are your problem to solve, and you
have a system for it
- Self-management: you plan your own week, own your mistakes, and know where your responsibility
zone ends and escalation begins
- Proactive by default: you bring ideas and questions to colleagues instead of waiting for tasks
- Structured reporting habits: you've personally built and maintained regular reports, not just consumed
them
- Disciplined with data: you record client information in systems, not in your head or scattered chats
- Communication skills with sales potential — comfortable presenting, holding a client conversation,
handling a pushback
- English: B2+ (working language with partners)

What you'll do:
- Manage a portfolio of live partner accounts through the full lifecycle — onboarding, growth, retention
- Drive account revenue: lobby positioning, promo campaigns, tournaments, new game releases, early-
access placements
- Own the commercial hygiene of your accounts: invoice control, payment follow-ups, escalation when a
partner goes quiet
- Build and maintain complete, up-to-date client documentation and account data — contacts, terms, sta-
tuses, history
- Run weekly reporting on portfolio performance and account health
- Monitor account metrics (GGR, activity, placement quality), spot drops early, and act before they be-
come problems
- Come to sales and product teams with observations, ideas, and improvement proposals — proactively,
not on request
• Prepare partner-facing materials: release announcements, performance recaps, promo proposals

Nice to have:
- Understanding of iGaming metrics (GGR, bets, RTP, retention) and comfort with numbers
- Experience growing accounts long-term, not just closing them
- Product curiosity — you'll actually play our games and form opinions
- Solo/small-team background: used to multitasking without a big structure around you
- Hands-on use of AI tools in daily work (drafting, analysis, ideation)

💻 Work Format
- Choose where and how you work — from home, the office, or anywhere in the world
-  Flexible schedule — we respect your personal rhythm🎉

Atmosphere & Development🎉
- Gifts, raffles, training, team-building events, and corporate parties — it’s never boring with us!
- Internal training, mentoring, and access to courses
- Career growth without bureaucracy

Vacation & Sick Leave 🏝
- 20 working days of paid annual vacation
- 100% paid sick leave with no bureaucracy

🚀 Why us?
If you’re looking for a friendly and ambitious product company that:
- Uses modern technologies
- Values initiative and independence
- Strives for continuous growth of both team and product

Then we’re waiting for you 🤝

🎯 Role Overview

As an Account Manager at TrueLabel, you will be responsible for building and maintaining strong relationships with clients while ensuring efficient coordination between internal teams and customer needs. You will work closely with Product, Development, Support, and other internal teams to translate client requests into actionable tasks, manage priorities, and ensure timely delivery in accordance with SLA and internal processes.

The role requires a proactive approach to client communication, task coordination, and process improvement, helping ensure smooth operations and high client satisfaction.

⚙️Your Tasks:

• Maintain regular communication with clients and manage ongoing relationships;
• Collect and clarify client requirements, translating business requests into tasks for internal teams;
• Create and manage tasks in Jira / Service Desk or similar task management systems;
• Monitor task progress, delivery timelines, and SLA compliance;
• Coordinate work between Product, Development, Support, and other departments;
• Organize regular client meetings and prepare follow-up communication;
• Coordinate the resolution of incidents and operational issues affecting clients;
• Document and analyze cases to identify opportunities for process improvements.

👤 Our Criteria:

• Minimum 2 years of experience in the gambling / iGaming industry;
• Intermediate or higher English (written and spoken);
• Experience working with task management systems such as Jira or similar tools;
• Strong communication and client relationship management skills;
• Ability to manage multiple priorities and coordinate several teams simultaneously;
• Experience managing a small team of up to 10 people;
• Strong analytical and organizational skills with attention to detail.

🧠Your Strengths

• Ability to balance client needs with internal priorities;Strong coordination and stakeholder management skills;Structured and solution-oriented mindset;
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Strong coordination and stakeholder management skills;
• Structured and solution-oriented mindset;

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

Meet Your Future Team

We have an open management culture where leaders share a clear product vision rather than simply assigning tasks. We believe people do their best work when they understand where the team is going and why their contribution matters. Initiative is always welcome, and everyone is encouraged to share ideas, suggest improvements, and influence how things are built.

Ready for a career upgrade? About the Role

We are looking for a Senior Customer Success Manager to join a function that is actively evolving and shaping its standards, methodologies, and best practices. This is not “just another position” — it is an opportunity to help build a mature Customer Success practice, including communication standards, Customer Health methodologies, expectation management frameworks, and partnership approaches for brands operating across 50+ markets.

You will work at the intersection of client communication, product thinking, operational management, and strategic partnership. In close collaboration with Product, Delivery, and Operations teams, you will ensure transparent communication, successful feature adoption, and achievement of clients’ business goals.

This role is ideal for someone who combines strong relationship-building skills with operational ownership, analytical thinking, product mindset, and the ability to navigate complex technical products.

Our Ideal Customer Success Manager

Our ideal Customer Success Manager is someone who:

• Builds long-term partnerships with brands, ensuring clients feel guided toward business outcomes rather than simply being managed.
• Understands the full business context of each client, including their strategy, licensing specifics, operational model, and seasonality, and incorporates this knowledge into decision-making.
• Acts as the single point of entry for all client requests, filtering, structuring, and refining business needs and expected outcomes before involving Product or Delivery teams.
• Owns requests end-to-end. Even when a request extends beyond the platform and requires external partners, they remain accountable and coordinate execution through completion.
• Communicates proactively and transparently regarding roadmaps, plans, ETAs, risks, blockers, and delivery changes, not only at epic level but also for individual initiatives.
• Translates technical releases into business value, helping clients understand how platform changes impact their operations and which metrics should be monitored.
• Uses Feature Adoption Management as a strategic tool, identifying adoption gaps, understanding why brands bypass platform capabilities, and proactively addressing them through documentation, demos, and value-driven recommendations.
• Owns Customer Health management by collecting signals such as adoption trends, escalations, and recurring requests, identifying risks early and acting before they become conflicts.
• Serves as a mediator between clients and the platform, communicating reasoned product decisions rather than simple resource constraints.
• Leads onboarding of new B2B clients, maintains documentation, delivers demos in collaboration with Product Owners, and educates brands on platform configuration and licensing-specific functionality.
• Closes the feedback loop by identifying recurring pain points, conducting root cause analysis, and transforming customer insights into actionable product recommendations.
• Produces both internal and client-facing reporting tailored to different audiences.
• Contributes to building the Customer Success function by defining standards, methodologies, playbooks, and sharing best practices across the team. As a Senior, they set the bar rather than simply follow it.

What We Are Looking For

• 3+ years of experience in Customer Success, Account Management, Product Operations, or similar B2B client-facing roles.
• Experience with iGaming products, platforms, or B2B/B2C operations, along with a strong understanding of brand economics and licensing considerations.
• Experience supporting complex technical products or SaaS platforms with integrations.
• Ability to manage multiple brands, priorities, and cross-functional teams simultaneously without losing focus.
• Strong ownership mindset — when a request comes in, you focus on driving it to a successful outcome rather than determining whose responsibility it is.
• Analytical and systems-oriented thinking, with the ability to understand solution feasibility based on data flows and component ownership.
• Ability to quickly immerse yourself in client business context, platform capabilities, and operational processes.
• Strong stakeholder management and meeting facilitation skills.
• Understanding of SDLC and the product development lifecycle, allowing you to act as a true partner to Product Owners rather than simply a requirements messenger.
• Intermediate or higher level of English, both written and spoken.

What We Value in a Customer Success Manager

• You are a business partner, not a ticket administrator.
• You become a trusted point of contact during difficult situations, whether involving delays, incidents, or challenging decisions.
• You maintain complete awareness of the status and priorities across your portfolio.
• You build trust between clients and delivery teams, ensuring productive collaboration rather than friction.
• You are eager to help scale the function by sharing knowledge, refining standards, and contributing to team growth.

How We Measure Success

• Brands in your portfolio experience predictable, transparent communication with no surprises around ETAs or status updates.
• Every request has a clear owner, status, and action plan; nothing gets lost.
• Customer Health is actively managed, with risks identified and addressed before escalation.
• Feature Adoption continuously grows, with clients actively utilizing the platform capabilities they invest in.
• Recurring customer pain points become structured inputs for product improvements.
• The standards and methodologies you create are adopted across the Customer Success function and become part of how every new CSM operates.

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);
• Company-provided equipment based on your preferences.

We care about your comfort and help you maintain work-life balance!

What’s next?

• HR interview
• Final interview
• Background Check
• If it’s a match — Offer

Feel like this is the right fit? Send your resume—we’re waiting for you!

Supplax is a US-based company with a Ukrainian team. We're a fully remote back-office for repair contractors across America — handling marketing, sales, crew management, and quality control so they can focus on the work itself. 5+ years on the market, 100+ team members, 30,000+ completed projects in 30+ US cities.

We're growing our B2B partner network and looking for someone who genuinely enjoys building relationships — not just managing a contact list.

What you'll do:

— Own a portfolio of B2B partners: interior designers, general contractors across the US

— Stay proactively in touch — calls, messages — so partners think of us first when a new project comes up

— Track partner status in CRM, resolve issues quickly, gather feedback

— Spot opportunities for repeat orders and referrals from existing partners

What we're looking for:

— 1+ year in account management, B2B sales, or client service

— English B2+ spoken and written — you'll work directly with American clients

— You know how to build real trust remotely, not just send check-in emails

— Organized, can juggle multiple accounts without dropping the ball

— CRM experience

Nice to have: background in construction, renovation, or interior design / prior experience working with US clients

What you get:

— $1200–1500/mo (base + uncapped bonus)

— 100% remote — work from anywhere

— Schedule: 4 PM – 1 AM Kyiv time

— Regular English practice with a tutor — on us

— Real career growth for people who deliver results

— A team that actually supports you

If this sounds like your kind of role — apply and let's talk.

• 3+ years of Account Management, Partnerships, or Business Development experience in iGaming
• Hands-on experience with slot games (provider, operator, aggregator, or platform)
• Strong understanding of the slots ecosystem and commercial performance drivers
• Experience growing partner revenue and managing strategic accounts
• Excellent negotiation and relationship management skills
• Analytical mindset with confidence working with performance data and reports
• Fluent English (C1) and Ukrainian

• Manage a portfolio of operators, aggregators, and platform partners
• Build long-term relationships with key stakeholders and decision-makers
• Drive GGR growth through game launches, promotions, tournaments, and commercial initiatives
• Negotiate game placements, lobby visibility, and promotional campaigns
• Monitor partner performance, identify growth opportunities, and prepare business reviews
• Coordinate game releases with Product, Marketing, Integration, Support, and Finance teams
• Gather partner feedback and market insights to improve products and commercial strategy
• Represent the company at industry events and partner meetings

• Experience working with Tier 1 operators
• Experience launching games across multiple markets
• Knowledge of regional player preferences and promotional mechanics
• Experience with CRM systems, BI dashboards, and revenue reporting

Ми створюємо highload продукт, за яким ховаються амбітні технологічні челенджі, безперервні інновації та неочевидні ходи. Наш фреймворк роботи — тестувати нові гіпотези, пушити свої ідеї та використовувати останній стек технологій.

Знайомство з рекрутером, знайомство з командою та фінальна зустріч.

Деталі щодо того, як познайомитися з нашою командою дізнавайся Олександри, Recruiter.

Що ми пропонуємо саме для цієї ролі:

• отримати досвід у провідній технологічній компанії, яка на рівні конкурує зі світовими гігантами та є соціально відповідальним бізнесом в Україні;

• можливість безпосередньо впливати на продукт «сьогодні» і бачити результат своєї роботи вже «завтра»;

• гнучкість у виборі шляхів, довіра до твоїх рішень та простір для креативного пошуку.

• можливість прокачати свій skillset у роботі з ком’юніті експертів Uklon;

• підтримку та реалізацію твоїх ідей та ініціатив;

• регулярний performance & salary review;

• культуру компанії, в якій кожен є значущим і цінним та має вплив на процеси;

• роботу в компанії, що входить до міжнародної групи VEON, представленої у сферах телекомунікацій, фінтеху, мобайлу, стримінгу, healthcare тощо.

Як саме ти можеш впливати на розвиток компанії:

 Розвантаження комерційного блоку:

- Повне ведення та сервісна підтримка діючих корпоративних клієнтів середньої та високої складності.

- Координація бухгалтерських та юридичних запитів, погодження договорів, ДУ, контроль виставлення рахунків, закриття актів виконаних робіт, проведення звірок. (Готові пояснити та підсказати)

- Зняття рутинної операційної, адміністративної та процесної роботи з BD & Sales частини команди.

Виступати «точкою контролю» на етапах з підвищеним ризиком помилок, ініціювати покращення процесів разом із Head / Senior менеджерами.

Челенджі на три місяці: 

1 місяць: Повний онбординг, вивчення end-to-end процесів департаменту. Успішне прийняття першого пулу клієнтів середньої складності під контроль тіммейта.

2 місяць: Самостійне та безпомилкове закриття звітного періоду (акти, рахунки, звірки) по закріплених клієнтах без ескалації на керівника. Налагодження безшовної комунікації з юристами та бухгалтерією.

3 місяць: Повна автономність у ролі. Успішне прийняття операційного навантаження в одному з поточних проектів змін. Показник задоволеності закріплених клієнтів (CSI) — на цільовому рівні.

Для досягнення результатів, тобі знадобляться: 

• 1-3 роки досвіду з корпоративними клієнтами (бажано B2B)
• вміння вести складну комунікацію з клієнтами та вирішувати нестандартні запити

• навички аналізу операційних процесів та виявлення вузьких місць

• вміння працювати з даними: аналіз показників, підготовка висновків та рекомендацій

• системне мислення та self-management: здатність бачити процеси end-to-end, самостійно знаходити та усувати першопричини проблем, формулювати й тестувати гіпотези та ефективно пріоритезувати задачі в умовах високого навантаження 

• досвід крос-функціональної взаємодії з фінансовими, бухгалтерськими та юридичними департаментами (робота з договорами, додатковими угодами, рахунками, звірками та первинною документацією).

Як ти регулюєш свій робочий час?

• гнучкий графік з урахуванням функціоналу

• days off зі збереженням винагороди: 20 на особисті потреби, ще 1 з нагоди дня народження, 10 через хворобу, до 8-ми за донацію крові 

Як ти будеш прокачувати свої скіли в Uklon?

• внутрішній обмін знаннями, програми менторства та тренінги з розвитку soft та hard skills

• отримання профільних сертифікацій для IT-експертів

• корпоративна бібліотека та підписки на інформаційні ресурси

• персональний/командний бюджет на навчання

• корпоративні знижки та компенсація English lessons 

• long-term навчання для керівників

Care and support

• медичне страхування в Україні 

• оплачувані сесії з психотерапевтами Pleso

• гейміфікації, подарунки, розіграші та знижки від партнерів

• спортивні заходи та корпоративні тімбілдінги

• wellness programs (воркшопи емоційної підтримки)

• тижні масажу в офісі в Києві

• промокоди на поїздки з Uklon

• корпоративні знижки, часткова компенсація занять спортом

Corporate social responsibility

Uklon соціально відповідальний бізнес і входить в ТОП-10 найбільших донаторів на підтримку сил оборони та гуманітарні ініціативи серед українського бізнесу в секторі ІТ та телекомунікацій. Загальний обсяг фінансової підтримки та інвестицій Uklon, включаючи корпоративні внески компанії та благодійні внески засновників, в підтримку ЗСУ, волонтерських рухів, КСВ-проєктів та благодійних ініціатив, за період з січня 2022 року по липень 2025 року склав понад 230 мільйонів гривень. Також компанія є серед найвідповідальніших платників податків в ІТ-секторі, сплативши за результатами діяльності у 2024 році 680 мільйонів гривень податків.

Перед поданням заявки на відкриту позицію в Uklon, будь ласка, ознайомтеся з Умовами обробки та захисту персональних даних кандидатів. Надсилаючи нам свої персональні дані, зокрема ті, що містяться у вашому резюме, ви даєте згоду на обробку персональних даних відповідно до цих Умов.

*Ми цінуємо кожен відгук і прагнемо надати зворотний зв’язок протягом 7 робочих днів. Якщо відповіді не було - не засмучуйся: просто цього разу метч із вакансією не відбувся.

Якщо не бачиш листа від нас - перевір, будь ласка, папку «Спам» чи інші вкладки пошти. Іноді наші відповіді потрапляють туди. Дякуємо, що обираєш Uklon. До зустрічі!

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Job description

We are looking for an experienced Account Manager to join our team. The ideal candidate will have 3+ years of professional experience and a strong ability to craft clear, valuable, and engaging written communication. This is a full-time remote position suitable for a Middle+ level specialist.

Responsibilities

• Own and manage a portfolio of client accounts, ensuring high satisfaction and retention.
• Serve as the primary point of contact for customers after onboarding.
• Drive product adoption and ensure clients extract maximum value from the platform.
• Identify upsell and cross-sell opportunities aligned with client needs and business goals.
• Coordinate with product, support, and tech teams to resolve client requests efficiently.
• Conduct regular business reviews and performance check-ins with clients.
• Monitor usage metrics, client health indicators, and proactively mitigate churn risks.
• Gather client feedback and communicate insights internally to influence product improvements.
• Support contract renewals and commercial negotiations in collaboration with leadership.

Requirements

• 3+ years of experience in Account Management, Customer Success or B2B client-facing roles.
• Experience in fintech, credit scoring, risk analytics, fraud prevention or SaaS industries.
• Strong understanding of API-based products and data-driven solutions (technical literacy is important).
• Proven track record of retaining and growing enterprise or mid-market accounts.
• Excellent communication and presentation skills in English (B2+); Spanish is a plus.
• Strong analytical mindset with ability to interpret performance metrics and client data.
• Ability to manage multiple accounts in a fast-paced environment.
• Experience working with CRM systems (HubSpot, Salesforce, etc.).
• Proactive, ownership-driven and commercially minded.

What we offer

• Competitive salary based on experience
• Flexible working hours and remote cooperation
• Opportunities for career growth and skill development
• Paid vacation and benefits package

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Job description

We are looking for an experienced Customer Success Manager to join our team. The ideal candidate will have 3+ years of professional experience and a strong ability to craft clear, valuable, and engaging written communication. This is a full-time remote position suitable for a Middle+ level specialist.

Responsibilities

• Own and manage a portfolio of client accounts, ensuring high satisfaction and retention.
• Serve as the primary point of contact for customers after onboarding.
• Drive product adoption and ensure clients extract maximum value from the platform.
• Identify upsell and cross-sell opportunities aligned with client needs and business goals.
• Coordinate with product, support, and tech teams to resolve client requests efficiently.
• Conduct regular business reviews and performance check-ins with clients.
• Monitor usage metrics, client health indicators, and proactively mitigate churn risks.
• Gather client feedback and communicate insights internally to influence product improvements.
• Support contract renewals and commercial negotiations in collaboration with leadership.

Requirements

• 3+ years of experience in Account Management, Customer Success or B2B client-facing roles.
• Experience in fintech, credit scoring, risk analytics, fraud prevention or SaaS industries.
• Strong understanding of API-based products and data-driven solutions (technical literacy is important).
• Proven track record of retaining and growing enterprise or mid-market accounts.
• Excellent communication and presentation skills in English (B2+); Spanish is a plus.
• Strong analytical mindset with ability to interpret performance metrics and client data.
• Ability to manage multiple accounts in a fast-paced environment.
• Experience working with CRM systems (HubSpot, Salesforce, etc.).
• Proactive, ownership-driven and commercially minded.

What we offer

• Competitive salary based on experience
• Flexible working hours and remote cooperation
• Opportunities for career growth and skill development
• Paid vacation and benefits package

Are you detail-obsessed, analytical, and ready to learn how e-commerce actually works at scale?

Argo Brands is a US-based consumer goods company with four active brands — including top-selling Amazon products with 50,000+ reviews. We sell across Amazon, TikTok Shop, Shopify, Walmart, Target, Kohl's, and Snappy. We're growing fast and need a sharp, reliable person to support our marketplace operations team.

This is an entry-level role. We're not looking for someone who already knows everything — we're looking for someone who is organized, analytical, persistent, and genuinely excited to learn how marketplace operations work from the inside. We'll invest in training you. In return, we need someone who takes ownership, catches mistakes before they become problems, and doesn't need to be chased.

What You'll Do

• Support day-to-day operations across four retail marketplaces: Walmart, Target, Kohl's, and Snappy
• Create and optimize product listings — titles, descriptions, bullet points, keywords, images
• Build and maintain spreadsheets, trackers, reports, and dashboards
• Monitor advertising performance and key business metrics across platforms
• Track P&L, profitability, and operational KPIs
• Automate repetitive tasks using AI tools and help improve team workflows
• Analyze data and flag opportunities or issues to the team
• Prepare reports, summaries, and presentations for management
  
  Who We're Looking For
• We're open to two profiles:
• Students or career-starters with no direct experience — if this is you, what matters most is strong English (written and spoken), an analytical mindset, high attention to detail, and the ability to stay focused and accurate on repetitive tasks for extended periods. If you're the type who notices errors others miss and takes pride in clean, structured work — we want to hear from you.
• Candidates with 1+ year of experience on Amazon, Walmart, or any other marketplace — your hands-on knowledge of listing management, advertising metrics, or operational workflows is a strong advantage.
  
  You're the Right Person If
• You take ownership and drive tasks to completion without needing constant check-ins
• You notice inconsistencies, errors, and missing information before they become problems
• You organize information clearly and naturally create repeatable processes
• You're proactive — you identify opportunities for improvement and suggest solutions
• You're a fast learner who adapts quickly to new tools, platforms, and workflows
• You actively use or are genuinely curious about AI tools to improve productivity
• You're comfortable working with data, metrics, and performance analysis
• You perform well in a fast-paced environment where priorities shift
• You can stay focused and accurate on repetitive, detail-oriented tasks over time
  
  Hard Skills (Required or Learnable)
• Strong Excel or Google Sheets skills — or a clear ability and willingness to develop them
• English proficiency — written and spoken (this is a must, as all work is in English)
• Basic understanding of e-commerce or marketplace logic (Amazon, Walmart, or similar) is a plus, not a requirement
• Familiarity with AI tools (ChatGPT, Claude etc.) is a strong plus
  
  What We Offer
• Full training and mentorship — we'll teach you how marketplace operations work at a real scale
• Remote work
• A front-row seat to how a multi-brand US e-commerce company operates across major retail platforms
• Real responsibilities from day one — this is not a "shadow someone" internship
• Clear growth path as you develop expertise
• A fast-moving, international team that values ownership and initiative

We are looking for a Senior Partner Account Manager (Spanish-speaking). This role sits at the intersection of relationship-building and business growth — you will own a portfolio of Spanish-speaking partners, directly influencing how they perform, scale, and succeed on our platform. We operate in a fast-moving, international environment across LATAM, MENA, and CIS markets, where decisions are made quickly and the impact of your work is visible from day one. If you thrive on ownership, care about results as much as relationships, and want development — this is your kind of challenge.

About our product: We are a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale — fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide.

In this role, you will

• Build and maintain long-term relationships with Spanish-speaking partners across assigned markets
• Manage and support a portfolio of partners, ensuring consistent performance and engagement
• Work with warm leads and onboard new partners in close collaboration with the inbound team
• Support partner growth and development to increase overall project revenue
• Analyze partner performance and identify opportunities to improve engagement and results
• Provide partners with tailored recommendations and best practices to help them scale on the platform

• Collaborate with internal teams to ensure a high-quality partner experience and a safe ecosystem for users

   

It's all about you

• 3+ years of experience in a client-facing role — Account Manager, Business Development, Customer Success, Sales, or Affiliate Manager
• Spanish at B2 level and English at B1+
• Strong relationship-building and communication skills when working with partners or clients
• Results-driven, client-focused approach with a genuine sense of ownership
• Excellent time management and prioritization skills

• Ability to work independently, structure information effectively, and stay on top of multiple priorities at once

   

Would be a plus

• Familiarity with analytics platforms such as Tableau or Amplitude, strong analytical mindset and problem-solving skills
• Experience working with CRM tools
• Proficiency with AI tools such as ChatGPT, Claude, or Canva

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview
• Test task
• Reference check
• Offer