Jobs Account Manager

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day/night).

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

About the Company

Biohackers World is a leading US-based conference and expo that brings together science, wellness, and community. With events in major cities (Los Angeles, Chicago, Miami, New York, San Francisco), we connect health innovators, visionary speakers, longevity experts, spirituality and health optimization enthusiasts into one transformative experience. We create an immersive environment where ideas are exchanged, collaborations are formed, and the future of health and technology is shaped.

  Mission of the Role

We're seeking a dedicated Customer Success Manager to lead customer and partner onboarding for our conference and expo events ecosystem. You'll be the primary point of contact for exhibitors, partners and customers —from initial through event delivery and post-event follow-up. Your mission is to ensure every stakeholder achieves maximum value from their participation.

 Key Responsibilities

Customer Onboarding

• Lead end-to-end onboarding for new conference participants (exhibitors, speakers, moderators)
• Conduct alignment of expectations, deliverables, and success metrics
• Configure and customize event experiences based on partner exhibitor level

Communication & Reporting

• Manage email communications and maintain organised correspondence.
• Ensure accurate and timely interactions with partners and stakeholders.
• Provide clear responses to attendee inquiries and customer support requests.
• Assist with attendee registration and record accuracy.
• Respond to participant questions and provide support before and during the event.
• Keep database records accurate, maintain structured documentation and communication logs.

Relationship Management

• Serve as trusted advisor throughout the entire event lifecycle (pre-event, during, post-event)
• Build long-term relationships with repeat exhibitors and strategic partners
• Manage questions and concerns with professionalism and resolution focus

Event Operations Coordination

• Collaborate with sales, marketing, and event teams to ensure seamless execution
• Track and communicate critical milestones leading up to event dates
• Ensure all deliverables (booth setup, branding, logistics, digital assets) meet commitments
• Act as customer advocate in internal planning discussions

 Qualifications

• 4+ years experience in customer success, account management, or client services
• Strong verbal and written communication skills
• Ability to manage multiple accounts simultaneously under tight deadlines
• Proficiency with CRM tools (Salesforce, HubSpot) and collaboration platforms (Notion, Slack, GSuite)

As a Digital Growth Account Manager, you will own the relationship with newly acquired clients, ensuring a seamless onboarding experience, successful campaign launches, outstanding communication, and long-term account growth.

This role combines strategic consulting, client success, operational excellence, and business development.

The ideal candidate enjoys building relationships, loves structured processes, communicates proactively, and can confidently coordinate multiple stakeholders without losing attention to detail.

What You’ll Do

Client Success & Relationship Management

• Become the primary point of contact throughout the client lifecycle
• Lead onboarding and campaign kickoff meetings
• Build trusted long-term client relationships through proactive communication
• Ensure every client always knows the current project status
• Maintain high client satisfaction 

Campaign Launch & Delivery

• Coordinate media planning and campaign setup
• Ensure campaigns launch on time and according to agreed KPIs
• Coordinate reporting schedules and campaign documentation

Strategic Growth

• Identify opportunities for upselling and expanding services
• Develop long-term account growth strategies

Reporting & Analytics

• Prepare weekly and monthly client reports
• Present campaign performance and business insights

• Track account health and delivery KPIs

   

What We’re Looking For:

• 3+ years of Digital Account Management experience
• Agency experience is highly preferred
• Experience managing multiple client accounts simultaneously
• Experience with international clients
• Middle East market experience is a strong advantage

Technical Skills

• Strong understanding of: Google Ads,Meta Ads
• Familiarity with digital media planning

Soft Skills

We’re looking for someone who is:

• Highly organized and detail-oriented
• Proactive rather than reactive
• Excellent at stakeholder management
• Confident communicating with senior client representatives
• Able to simplify complex information
• Process-driven and systematic
• Comfortable making decisions and taking ownership

Language Requirements

• English — Upper-Intermediate (B2+) or higher

Why Join Universal Parallel?

Remote-first culture: Work from anywhere while collaborating with an international team.

Warsaw Office: Prefer an office environment? You’re welcome to work from our Warsaw office.

Career Growth: Work directly with experienced Digital leaders and gain exposure to international brands.

Real Ownership: You’ll influence not only client success but also how our agency operates and scales.

Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.

We invite a client success manager with experience in digital marketing to join our team.

Main Tasks:

• communicate with clients, build long-term trust relations;
• analyse customer needs;
• solve development tasks most optimally;
• coordinate the work of a team of technical specialists;
• control the project execution terms.

Requirements:

• mandatory expertise in communication, conducting complex negotiations with clients;
• the ability to quickly find answers to any questions;
• the ability to understand the client's needs, the ability to correctly transform his wishes into tasks;
• notable analytical abilities;
• the ability to accurately and clearly formulate thoughts - orally and on paper;
• multitasking, ability to switch quickly.
• It will be an advantage:
• knowledge of the basics of Internet marketing.

We offer:

• a decent salary;
• official employment;
• the loyal attitude of management;
• remote work.

Our job offer provides:

• an experienced mentor during the trial period;
• the opportunity to develop and realize your potential in interesting projects;
• regular seminars from Google employees, as well as the opportunity to attend Google conferences in Ukraine and abroad;
• participation in internal seminars and exchange of useful information with related departments in an informal setting;
• corporate library and virtual repository of knowledge and experience.
• flexible management, availability to discuss ideas and perspectives;
• efficient team and friendly atmosphere.

By joining our team, you can work with people motivated by success and involved in a common cause.

To get our job offer, you will have to:

• Send a resume with salary expectations;
• Complete a test task;
• Meet with the HRD and Head of Clients Service Department;
• Meet with the Head of Clients Service Department, HRD and CEO;
• Accept our offer)

See you soon!

A product company is looking for a Customer Success Manager to work remotely.

The company creates iGaming solutions and develops a complex modular platform for B2B partners, actively scaling the product and team.

The product processes 1 million transactions per day, has 10+ million active users per month, and provides 99.9% SLA. The platform consists of 400+ services, with key modules including payment systems, CRM for clients, tools for client verification and responsible gaming, a fraud prevention system, a back-office platform, a CMS for content, and bonus programs.

The focus of the role is developing long-term partnerships with B2B clients of a complex SaaS platform and full ownership of their requests. The CSM works at the intersection of the client, Product, and Delivery, influencing feature adoption, Customer Health, and the development of the CS function itself.

They offer: health insurance and partial compensation for kindergartens (in Ukraine), parental leave and sabbatical, 20 days of vacation and sick leave, corporate English, certification reimbursement, equipment, as well as opportunities for professional development in a rapidly growing company.

Required experience in Customer Success/Account Management/Product Operations, experience with an iGaming B2B platform, and conversational English.

International company providing ad accounts and infrastructure solutions for media buying teams, affiliate marketers, agencies and large performance partners. We work with Google, Meta, TikTok, DSP, Native and dozens of providers, giving clients stability, quality and speed.

The account management department is currently being rebuilt: high lead volume, heavy operational load, new verticals. We're looking for someone to build a well-managed AM department (currently 3 managers) — if you already have team lead experience in AM and are ready for the next step, this is your chance to lead the whole department.

What you'll be doing

Department management

• Leading the AM team: task allocation, workload control, KPI setting
• Setting up processes and SLAs between account manager → Supply → Finance → Client
• Team development: hiring, onboarding managers, communication standards and conflict de-escalation
• Direct work with key clients and strategic partners (negotiations, retention, upsells/cross-sells)
• Quality control of team communication, strategic pipeline ownership for major clients

Process & control

• Verifying data passed to finance and supply, keeping CRM up to date (accounts, statuses, balances)
• Building reporting structure: daily/weekly/monthly metrics
• Risk management: deal terms, overspend, account top-up tracking

Systematization

• Lead pipeline and SLA control, follow-up discipline
• Client lifecycle management, analysis of lead loss reasons
• Regular pipeline reviews with the team

Business scaling

• Building a sales and client growth system
• Working with large teams in iGaming, apps, eCommerce, fintech
• Joint strategic work with CEO, Finance and Supply
• Adapting rates and terms, exploring new markets

What we're looking for

• Experience in affiliate, media buying or B2B SaaS sales
• Team lead / group lead experience — 1-2+ years; overall management experience of 2+ years is a plus, but strong team leads without a formal "head" title are welcome to apply
• Middle/senior-level negotiation skills
• Experience working in international markets
• English (written and spoken): upper-intermediate+
• Ability to build processes and control KPIs and standards
• Understanding of ad accounts, MCC, billing, and risk management

Nice to have

• Experience in iGaming / apps / fintech
• Experience managing a team of 5+
• Track record of retaining large clients
• Experience building CRM tracking and sales reporting

dNovo Group is a Toronto-based digital marketing agency operating since 2011. We work with clients in the legal, medical, and construction industries, delivering a full 360-degree digital marketing approach.

We are looking for a Senior Digital Account Manager who can confidently lead client relationships, own SEO strategy, and drive measurable performance growth.

This is a senior, client-facing leadership role. We are looking for someone ambitious, proactive, and experienced specifically in managing digital marketing clients within an agency environment. 

Role Overview

As a Senior Digital Account Manager, you will be the strategic owner of your client portfolio. You will lead communication, manage expectations, oversee SEO strategy, and ensure consistent performance improvements.

This is not a coordination role. We are looking for a strong relationship manager who understands digital marketing deeply and can confidently guide clients. 

Key Responsibilities

Client Relationship Leadership

• Serve as the primary strategic point of contact for assigned clients
• Lead regular client meetings and performance calls
• Maintain consistent, proactive communication
• Manage client expectations and resolve issues professionally
• Build long-term trusted relationships

SEO Strategy & Performance Ownership

• Develop and oversee SEO strategies aligned with client business goals
• Conduct advanced keyword research and content planning
• Identify technical SEO opportunities and growth areas
• Perform website audits and provide actionable recommendations
• Monitor rankings, traffic, and engagement metrics
• Deliver clear, insightful performance reports
• Ensure implementation quality across internal teams

Cross-Functional Coordination

• Work closely with content creators, developers, designers, and ad managers
• Ensure campaigns are executed accurately and on time
• Maintain high standards of quality and accountability

Growth & Retention

• Identify upsell opportunities
• Proactively recommend improvements and new initiatives
• Take ownership of client satisfaction and retention

Qualifications

• 3+ years experience as an Account Manager in a digital marketing agency
• Strong hands-on knowledge of SEO strategy and execution
• Proven experience managing digital marketing clients (not general account management)
• Deep understanding of keyword research, technical SEO, and content optimization
• Proficiency with SEMrush, Ahrefs, Moz, Google Analytics, and Search Console
• Excellent English communication and presentation skills
• Ability to manage multiple client accounts in a fast-paced environment
• Strong analytical and problem-solving skills
• Highly organized and detail-oriented
   

Preference will be given to candidates able to work Toronto business hours.

What We Offer

• Competitive salary
• Long-term opportunity
• Supportive international team
• Performance-driven culture

Hi there! Do you want to make a significant contribution to the world of the gaming industry? We are looking for a dedicated Head of VIP to join our VIP team.
 
🧲 About the role
 
M5Team is a company of professionals that provides its clients with the highest level of customer service and the best sales solutions.
Our website is https://m5team.net/ .
 
Our values
 

• Lead from Within: We grow through trust, support, and knowledge sharing. We invest in our people to shape future leaders from the inside.
• Growth Mindset: A drive to act, experiment, and learn from mistakes. We value initiative and fast decision-making over rigid processes.
• Product Ownership: Personal accountability for user impact. Every role shapes the final product, so we treat our work as our own.

As we continue to grow, we're looking for a Head of VIP who can take full ownership of our VIP segment, build effective player management processes, and drive both player loyalty and business results.
In this role, you'll lead the VIP team, develop personalized player experiences and bonus programs, analyze player behavior, and identify opportunities to increase engagement, retention, and profitability across the high-value player segment.
We're looking for someone with strong iGaming VIP expertise, a deep understanding of player behavior, and a hands-on leadership approach who can turn player insights into effective strategies and measurable business results.

What we're looking for:
 

• 2+ years of experience as a Head of VIP or in a similar leadership role within iGaming, Forex, or Crypto
• Proven experience working with VIP players in gambling, preferably across Tier 1 markets
• Strong understanding of player motivation and behavior, with the ability to turn insights into actionable strategies
• Strong analytical skills and experience working with player data to identify trends and growth opportunities
• Ability to build strong relationships with VIP players and effectively communicate the value of the brand
• Experience creating personalized offers and tailored experiences for high-value players
• Experience developing and managing bonus programs aligned with business goals
• Experience establishing QA standards and monitoring the quality of VIP team processes
• Strong leadership skills with experience managing, developing, and motivating a team
• English — B2+ level

Will be a plus:
 

• Experience working with Livechat and Helpdesk
• Understanding of loyalty programs and retention strategies
• Experience with CRM systems and tools for managing and segmenting the customer base

What you'll do:
 

• VIP Strategy & Operations: Develop and implement effective VIP player management processes to ensure a high-quality and efficient player experience
• Business Performance: Own financial targets for the VIP segment, balancing player value, profitability, and long-term growth
• Team Leadership: Lead, mentor, and develop the VIP team, setting clear objectives and KPIs aligned with business goals
• VIP Programs: Develop and execute personalized bonus and engagement programs for VIP players
• Player Insights: Analyze player behavior and trends to identify opportunities for personalized engagement, retention, and improved service
• Quality Management: Ensure high standards of service and consistency across VIP team processes

🧲 What we offer:
 

• Flexible work format. Office in Kyiv or remote — your choice.
• Flexible working hours.
• Learning and development. We cover 50% of individual courses, training, and language programs, and 100% of team courses.
• Legal support. Free consultations with our lawyers + 50% discount on legal services.
• Health insurance.
• Regular salary reviews.
• Team building and events in Ukraine and abroad.

Last but not least, we value ownership over bureaucracy. We believe in clear communication, fast decision-making, and a culture where people can make an impact, develop their teams, and grow together with the company.

Are you ready to take ownership of the VIP segment and turn player relationships into measurable business results? Show us your CV and let's make it a match! 🐾

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

• Simultaneously work with clients from a diverse list of industries;
• Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
• Manage annotation teams to guarantee smooth execution and timely delivery of projects;
• Monitor team discipline and ensure corporate culture within the team;
• Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
• Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;

• Train annotation teams and supervisors.

   

What We Need:

• Excellent Ukrainian & English skills (C1 for both spoken and written);
• 2-3 years of experience in tech service industry, ideally in account or project management;;
• Ability to manage multiple accounts and prioritize tasks effectively;
• Proved experience in long-term project planning;
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
• Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
• Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
• Mature and responsible attitude;

• Innovation mindset and the ability to be flexible.

   

Will be a great plus:

• Experience as a Team Lead or Supervisor in IT outsourcing companies;
• Experience in working with AI, data labeling, or machine learning projects;
• Desire to advance in AI & annotation services;
• Good sense of humor 😊

We offer:

• Competitive monthly rate in USD;
• Business hours;
• Opportunity to work fully remotely;
• Greenhouse conditions for self-development;
• Inclusive international environment;
• Amazing team connectivity;
• Paid intensive training and trial period;
• Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.

Devico is a hard-working and tight-knit team with first-rate experience in full-cycle Web and Mobile development. For over 15 years, we've been helping global clients by providing hard-to-find technology resources in software development, QA, UI/UX, and product. Our strengths lie in custom software platforms, test automation, mobile development, and modern technologies like JavaScript (and its frameworks), Java, Python, .Net, and more.

As part of our ongoing growth, we are looking for a Customer Success Manager to join our team full-time. This role is key to ensuring our clients get the maximum value from our cooperation, maintaining long-term relationships, and keeping communication smooth, transparent, and effective.

Responsibilities:

• Build and maintain close relationships with international clients across multiple time zones.
• Ensure clients are satisfied and get full value from the services provided by Devico teams.
• Oversee onboarding and ongoing communication between the client and internal delivery teams.
• Track project satisfaction, anticipate risks, and respond proactively to any issues or escalations.
  Coordinate client feedback with relevant departments (development, QA, recruitment, HR).
• Provide regular reporting and insights to both clients and internal stakeholders.
  Identify opportunities to expand cooperation and support account growth.

Requirements:

• 2+ years of experience in a Customer Success, Account Management, or client-facing role in an IT outsourcing or outstaffing company.
• Excellent interpersonal and communication skills with the ability to handle complex conversations with clarity and empathy.
  Strong organizational skills - ability to multitask and prioritize client needs.
• Deep understanding of IT project lifecycles and team dynamics.
• Fluent English (C1+) - both written and spoken.
• Experience working with CRM systems and communication tools like (Jira, HubSpot, Slack, etc.)
• A proactive, problem-solving mindset and a focus on client success.

We offer:

• Remote work;
• Flexible schedule and ability to manage your working hours;
• Competitive salary;
• Work with international clients and challenging projects.
• Opportunities for professional development.
• Supportive leadership and an open-door policy for new ideas
• Paid vacation and sick leave.
• Medical insurance provided

We are looking for a Part-Time Account Manager to support client relationships and manage day-to-day communication through our CRM.
 

This role is a good fit for someone who is organized, communicative, and comfortable working with clients and CRM systems. You will help keep client information up to date, follow up on requests, and make sure communication runs smoothly.
 

Key Responsibilities

• Manage and maintain client information in the CRM
• Communicate with existing clients and respond to their requests
• Follow up with clients and maintain regular communication
• Track client activity, requests, and next steps in the CRM
• Prepare simple reports and updates when needed
• Coordinate with internal teams to resolve client-related questions
• Keep CRM data accurate and organized

Requirements

• Previous experience in Account Management, Customer Success, Sales, or a similar role - plus
• Experience working with CRM systems
• Strong communication and organizational skills
• Excellent English, both written and spoken
• Ability to work independently and manage tasks remotely
• Attention to detail and a proactive approach

Work Format

• Part-time: 5–8 hours per week
• Remote
• Flexible schedule
• Opportunity to grow into a larger role depending on performance

Account Manager for AI Calls Startup 19.08.26

About Us

We are a fast-growing and leading company in the AI Voice space for the iGaming industry. Our AI Voice & Messaging Player Activation Platform helps casino and betting operators turn registrations into deposits and reactivate inactive players — improving Reg→Dep conversion and player LTV at a scale human call centers can't match. Our product is already used by 20+ brands across 8+ geographies. We are funded and building a team of top-tier talent.

Who We're Looking For

We are looking for an Account Manager who will own client results after the sale. You take the client over at kickoff and become their main point of contact: you design campaigns from our funnel library, own the campaign spec, interpret results, present reports, and prepare data-based briefs for the next launches. You work in a trio: a Coordinator handles data collection, statuses, and ops routine; Sales closes commercial deals — you own decisions and results.

About You

You come from Retention / CRM in iGaming and understand how player campaigns actually work: bonus mechanics, segmentation, reactivation logic. You read campaign analytics and turn numbers into decisions and next steps. You build warm, trusted relationships with clients and can defend your recommendations in English.

What Awaits You

A high-intensity team where everyone is focused on results. No bureaucracy, no pointless rules, no slow teammates. Transparent motivation tied directly to the value you create: bonus per launched campaign plus a recurring bonus per active brand on subscription. Clear processes, playbooks, and a funnel library from day one — and real room to grow as the department scales.

Responsibilities

• Own the client relationship after kickoff: onboarding call, regular syncs, main point of contact.
• Qualify each project and select the funnel and segment logic from our funnel library.
• Fill in the campaigns: segments, agent & SMS scripts and parameters, volumes, dates, alerts, postbacks.
• Own launched campaigns by result: interpret metric deviations, decide on pauses and changes.
• Check in with clients after launch: conversions visible on their side, traffic quality.
• Interpret campaign analytics, build reports present to clients.
• Prepare plan scaling of clients, brands to new geos, segments, etc.
• Escalate complex cases and needs for new funnels or scripts to the Retention Manager, with campaign data.

Requirements

• 2+ years in Retention / CRM / Account Management in iGaming, Gambling, or Betting — Retention or CRM Manager is the ideal background
• Understanding of retention mechanics: bonuses, segmentation, reactivation, player lifecycle.
• Confident with metrics: Reg→Dep conversion, LTV, GGR/NGR — plus campaign funnel metrics (answer/reach rate, conversion to deposit).
• Experience with CRM / campaign tools (Smartico, Optimove, Customer.io, or similar).
• Ability to turn analytics into recommendations and defend them to a client.
• English — confident working level.

Nice to Have

• Experience in a performance call center or with voice/SMS channels.
• Experience working alongside sales on account growth.

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD + performance bonuses.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

AMZ Bees — a full-service Amazon account management agency helping private label brands scale sustainably since 2018. We handle everything from setup and SEO to advanced DSP, PPC, and market expansions. We don't just manage accounts — we become true Amazon partners to our clients.

📍 Remote | Full Time | Europe, UK, LatAm or Africa
🕓 5h overlap with GMT+2 required
 

Why Join AMZ Bees?

• Real Scale & Impact: One of our clients generated $1M in sales in a single day on one product, with a 40% margin. We manage brands generating $30M+ in annual revenue and have helped several clients reach #1 category positions across multiple markets.
• Strong Team Support: You will get support from our dedicated advertising and technical teams to help grow your brand and fix issues quickly.

• Continuous Growth: We offer a hub to upskill yourself, hone your craft, and access frequent training opportunities to keep your skills sharp and stay ahead of industry trends.

   

Key Responsibilities & Ownership

As a client-facing Account Executive, you will own a portfolio of Amazon brands end-to-end, acting as the main point of contact and strategic partner for your clients. You will work closely with dedicated PPC, Technical, SEO, and Design teams to drive profitable growth for your clients.

• Strategy & P&L: Craft comprehensive account strategies, manage growth plans and P&L, set revenue, profit, and TACoS targets, and build quarterly roadmaps and weekly priorities.
• Client Collaboration & Satisfaction: Gain a deep understanding of each client's business to turn requirements into actionable steps. Build trust, collaborate on revenue targets, lead weekly updates, monthly reports, and QBRs, and ensure churn stays low.
• Data & Marketplace Excellence: Analyze performance metrics and use Brand Analytics and Search Query Performance to guide listings, SEO, pricing, promos, inventory coordination, and catalog health.
• Advertising & Cross-Functional Oversight: Coordinate and align goals with the PPC team, approve budgets, targets, and launches, and drive timelines across technical teams and external agencies.

• Problem Solving & Improvement: Troubleshoot performance issues, manage risks (OOS, account health flags, policy requests), stay updated on Amazon trends, and train junior colleagues on best practices.

   

Requirements

• Experience: 3–5+ years in an Amazon agency as Account Executive, Account Manager, or Brand Manager. We'll also consider exceptional candidates with hands-on brand-side experience who have genuinely owned P&L and growth for a brand.
• Proven Track Record: Experience developing multiple successful brands to 7 figures under your personal management.
• Marketplace Experience: Solid experience with Amazon US and core European marketplaces (UK, DE, FR, IT, ES) is required.
• Strong Analytical Skills: Strong Google Sheets skills (pivots, lookups, clean reporting) to evaluate performance and build data-driven strategies.
• Mindset & Communication: Proactive and strategic, with a strong ownership mindset, reliable execution, a customer-centric approach, and fluent English (written and spoken) for clear client communication and meeting leadership.

• General Requirements: Higher education in a relevant field, trend awareness in e-commerce, adaptability to fast-paced environments, multitasking abilities, and effective teamwork.

   

Nice to Have:

• Vendor Central exposure
• Experience with Walmart
• Familiarity with AMC or DSP, Helium 10 (H10), DataDive, and similar tools

• Comfort with AI tools and integrating AI into daily workflows for efficiency

   

🎁 What We Offer

• A dynamic work environment with an energetic team. 
• A collaborative and inclusive atmosphere where your contributions are valued.
• Encouraging leadership that will help you grow and navigate challenges.
• Access to frequent training opportunities to keep your skills sharp and stay ahead of industry trends.

• Competitive paid time off, paid sick days, and local public holidays off.

   

🚀 Ready to Join?
If this role excites you, don't hesitate to apply and become part of our dynamic team.

TRENDFORMER is a company with an innovative product — we don’t just make toys! Our professional and creative team has created and launched into the international market our own unique phygital products under the brands PIXIO (pixio.site), HEY CLAY (hey-clay.com), and VOXART (vox.art), which are successfully sold in over 50 countries worldwide.
 

We are currently looking for a Key Account Manager who will be responsible for supporting and developing partnerships with international partners (loyalty agencies, entertainment licensors, and key retailers).
 

Key responsibilities of the Key Account Manager at TRENDFORMER:

• Manage projects within existing entertainment license partnerships;
• Lead the communication with international partners and licensors;
• Coordinate loyalty programs with partners — from mechanics development to rollout control across retail chains;
• Support project sales efforts and coordinate execution: deadlines, budgets, and material approvals with licensors (approval process);
• Analyze campaign results and prepare reporting;
• Build long-term relationships with key partners and identify opportunities to expand cooperation;
• Coordinate cross-functional teams within the company (marketing, logistics, sales) to deliver projects;

• Over time — take part in developing new partnership directions and key negotiations.

   

Our ideal candidate has:

• 5+ years of experience in a client-facing/partnership role (entertainment, licensing, loyalty programs, BTL/promo campaigns, trade marketing, production, or related fields);
• Fluent English (B2+/C1) — daily business communication with international partners;
• Experience in negotiations and end-to-end project management;
• Proactivity and strong communication skills — able not only to execute, but to grow partnerships;
• Strong attention to detail and ability to manage multiple projects simultaneously;
• Passionate about business development;
• Motivation to grow into a business development role;

• Ownership of projects and key client relationships.

   

What we offer:

• The chance to create innovative products with us. Products with impact. Products that kids love;
• Competitive salary;
• An open-door policy;
• Flexible working hours;
• Remote work or the option to work from the office, as preferred;
• Team retreats and informal team bonding;
• Gifts for every team member.
•  

We’d love to have you as part of our team!

🔴 about the company
whiteout is an international media buying agency born in ukraine, specializing in the gambling and betting verticals. backed by venture capital, they’ve already established digital activity across 30+ countries — from latam to southeast asia. at their core, they’re a team of passionate igaming experts. energetic, ambitious, and laser-focused on results — we move fast, think big, and never settle. if you’re hungry to grow and thrive in a high-performance environment, you’ll feel right at home with them.
 

🔴 the role
as we scale, we are seeking an Account Farmer.
 

🔴 what you will be working on

• manage and maintain Google Ads accounts and advertising infrastructure.
• prepare and configure accounts for media buyers.
• work with anti-detect browsers and manage multiple browser profiles.
• integrate mobile applications with Google Ads.
• handle Google Ads account suspensions and submit appeals.
• maintain account reporting and tracking spreadsheets.
• configure and manage proxies.
• support media buyers with day-to-day technical requests.
• work with advertising trackers and ensure correct integrations.
   

🔴 your background

• at least 6 months of experience supporting advertising infrastructure, preferably with Google Ads.
• experience managing Google Ads accounts.
• familiarity with anti-detect browsers and multi-browser environments.
• understanding of common media buying workflows and requests.
• basic knowledge of Google Ads interfaces and English-language dashboards.
• understanding of proxies and experience configuring them.
• basic understanding of advertising trackers.
   

🔴 what we offer:

• flexibility and freedom: choose fully remote, hybrid, or office-based work yourself;
• strong team: work alongside some of the industry’s top talent;
• career development: take courses, attend top-notch conferences;
• health support: paid vacation and sick leaves, and access to a corporate psychologist;
• corporate culture: enjoy off site parties, team-buildings, sport events, and corporate gifts.
   

let`s talk.