Jobs Sales

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re searching for a VIP Manager to own the full VIP journey - from daily personal communication and tailored rewards to spotting early churn signals and shaping loyalty strategies that keep top players engaged.
 

Must-Have Skills & Experience:

• Minimum 1 year, in a similar postion (VIP/Sales, Account, Support, Retention).
• Upper-Intermidiate German & English (spoken and written).
• Proven experience in VIP / support / retention / sales (preferably iGaming).
• Strong communication and relationship-building skills.
• Ability to work with KPIs, player activity, and performance metrics.
   

Desired / Preferred Skills:

• Confident in upselling, reactivation, and cross-selling.
• Experience in online casino / betting industry (big plus).
• Familiarity with CRM systems, segmentation, and reporting tools.
• Experience with multichannel communication (calls, SMS, messengers, email).
• Understanding of player lifecycle, retention mechanics, and bonuses.
   

Expected Duties / Tasks:

• Manage and grow a portfolio of VIP players.
• Build long-term relationships and ensure high engagement.
• Drive deposits, activity, and retention.
• Execute personalized offers, bonuses, and campaigns.
• Reactivate inactive players and prevent churn.
• Handle daily communication (calls, chats, emails).
• Collaborate with marketing teams to improve performance.
• Track performance and contribute to reporting & insights.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will play a key role in shaping directly with the Head of VIP and shape the future of the VIP program.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

About the Project
Our client is a fast-growing AdTech company developing digital advertising solutions for the streaming ecosystem.

The company has built proprietary technology that integrates via API with leading platforms such as Twitch, enabling interactive ad formats directly within live streams. The solution increases audience engagement and creates new monetization opportunities for advertisers and streamers.

As part of its expansion, the company is looking for a Sales Manager to drive client acquisition, build partnerships, and support revenue growth in key markets.

Responsibilities

• Actively search for and acquire new B2B advertisers;
• Work with brands and agencies in the iGaming industry;
• Build and manage your own sales pipeline;
• Conduct negotiations and close deals;
• Develop partnerships with streamers and platforms;
• Contribute to sales strategy and market expansion.

Requirements

• Proven B2B sales experience in iGaming (AdTech experience is a strong advantage);
• Experience in active client acquisition (New Business);
• Ability to independently build and manage a sales funnel;
• Strong negotiation and closing skills;
• Understanding of advertising models (CPA, RevShare, CPM is a plus);
• Working-level English.

We Offer

• Fully remote work (no trackers);
• Flexible working format;
• Opportunity to influence product development;
• Direct communication with founders;
• Competitive compensation (base + bonus, discussed individually)
• Long-term collaboration.

We’re looking for an experienced and strategic commercial leader from the iGaming industry to drive NuxGame’s growth across global markets.

This person will oversee sales, business development, partnerships, and revenue operations, leading the team toward ambitious targets.

The ideal candidate has extensive B2B iGaming experience (platforms, aggregators, or solution vendors). B2C experience will be a strong advantage, bringing valuable operator-side perspective.

Key Responsibilities:

• Lead NuxGame’s global commercial and growth strategy across B2B channels.
• Build and maintain strategic relationships with operators, providers, and key stakeholders.
• Drive sales pipeline growth, oversee deal flow, and improve conversion & retention rates.
• Identify new market opportunities and partnerships.
• Collaborate with Product & Marketing to align go-to-market initiatives.
• Set, monitor, and deliver on revenue, margin, and growth KPIs.
• Lead, coach, and scale a sales and BD team.
• Represent NuxGame at major iGaming conferences and events.

Requirements:

• 7+ years of iGaming industry experience, ideally in B2B (platform, aggregation, or tech solutions).
• Proven success in senior commercial or BD leadership roles.
• Deep understanding of iGaming markets and B2B dynamics.
• B2C knowledge or background is a big plus.
• Strong negotiation, leadership, and communication skills.
• Fluent in English; other languages are an advantage.
• Results-driven, analytical, and entrepreneurial mindset.

What we offer
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.
 

Waiting for you on our team!

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We’re looking for a Junior Customer Success Manager who will manage a portfolio of Automat-it's strategic customers in EMEA, from onboarding to assuring satisfaction while identifying business needs in the customer’s AWS environment. 

📍 Work location - remote from Ukraine

Responsibilities

• You will be responsible for maintaining and growing existing customers on their current AWS spending and looking for upsell opportunities for Professional Services.
• Oversee a large portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
• Onboard new customers and guide them through onboarding, ensuring a smooth transition to our service. Provide resources to help them get started effectively.
• Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proactively engage with them to understand their evolving needs, challenges, and goals. 
• Managing internal relationships and making sure that our teams are meeting customers' needs and timeframes.
• Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
• Maintain and develop strategic vendor relations with AWS.

• Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

   

Requirements

• 1+ years of experience in Customer Engineering, or Account Management roles in a B2B SaaS company
•  1+ years of experience in sales of complex public cloud like AWS/GCP/Azure
• A proven, successful track record of generating revenue and closing business
• Experience working with or at startups/ISV companies
• Experience with selling and supporting AWS services
• Excellent written and verbal communication skills in English
• Excellent presentation and organizational skills
• Ability to work in a fast-paced environment and be a self-learner
• Working experience with Salesforce or Hubspot - advantage

• AWS cloud certification - advantage 

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Mirko Solutions is a young team of charged people, ready to work for results. We provide a full range of services in the development and support of websites, platforms, CRM, applications for Android and iOS. Our company specialises in business automation mainly Healthcare, eCommerce, Events, Education, and others for clients from USA, Canada, EU, Australia. 

We are currently looking for a promising Sales Manager, preferably with outsourcing sales experience. The peculiarity of this role is frequent attendance of IT conferences abroad (the company pays for business trips). So if you want to combine your love of sales and travel, this position is for you!

Responsibilities:

Sales & Business Development:

• Participate in IT conferences across Europe
• Manage leads and opportunities; maintain an up-to-date pipeline.
• Work closely with the lead generation team to convert qualified prospects.
• Conduct presale calls with clients together with tech experts.
• Perform initial requirement gathering and validate leads.
• Negotiate contracts and ensure transparent, profitable conditions for the company.

• Conduct kick-off meetings for new projects and ensure smooth delivery handover.

   

Work closely with the Delivery team to:

• ensure smooth communication with clients;
• resolve any project-related issues promptly;

• identify opportunities to expand existing accounts.

   

Collaborate with Recruitment and HR teams to:

• Present the most relevant candidates for outstaffing projects;

• ensure fast, high-quality staffing for client requests.

   

Requirements:

• 2+ years of B2B sales experience.
• Proven track record of success in the sales cycle from plan to close.
• Strong understanding of outstaffing and outsourcing models.
• Fluent English (B2—C1) for daily client communication.
• Deep understanding of CRM systems and best practices.
• Willingness to travel to international conferences and expos.

• Bonus: background or courses in project management or software development.

   

What We Offer

• Competitive base salary + high, uncapped commission.
• The opportunity to shape Mirko Solutions sales strategy as we scale.
• Close collaboration with experienced Delivery, Recruitment, and Tech teams.
• Fully remote work with a flexible schedule.
• Participation in international events and industry conferences.

• Transparent, friendly, and result-oriented company culture.

   

Hiring stages:

• HR interview.
• Interview with Head of Sales.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.

We are currently looking for a highly proactive and detail-oriented Partnership Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
 

Responsibilities:

• Searching for new partners, selling the company's services and products to potential partners;
• Support and development of the current partner base;
• Conducting meetings, calls and presentations with partners and their clients;
• Organization of business trips for face-to-face meetings with partners;
• Participate in events such as seminars, webinars, conferences and trade shows;
• Train partners and their staff to increase their effectiveness and engagement;
• Participate in the creation of training materials for partners and regulations.
• Research market trends and monitor competitors' activities to find new business opportunities;
• Participate in marketing tasks aimed at partner development.
• Participation in exhibitions and conferences as requested by the company.
• Provide regular reports to the Head of Asia Division and Head of Partner Division;
• Keep partner profiles up to date in the CRM system;
• Meet assigned KPIs and other required tasks.

Job requirements

• Fluency in Hindi (spoken and written)
• English proficiency at B2 level or higher
• Minimum of 2 years’ experience in Sales Management
• Proactive, positive, and results-driven mindset
• 1–2 years of experience or exposure to the Forex industry

About Us

We are a fast-growing US-based affiliate network focused on high-quality, white-hat mobile app traffic. Our partners include top app developers, performance marketers, and media buying teams operating across social, search, and programmatic channels. We prioritize transparency, compliance, and long-term partnerships.

Position Overview

We are looking for an experienced Sales Manager to drive growth of mobile app offers within the US market. The ideal candidate has a strong background in performance marketing, understands white-hat traffic sources, and has an existing network of affiliates or media buyers in the US.

You will be responsible for attracting, onboarding, and scaling affiliates who generate compliant, high-quality traffic for mobile app campaigns.

Key Responsibilities

• Identify and recruit new affiliates and media buying teams in the US market
• Develop and maintain long-term relationships with publishers and partners
• Present and sell mobile app offers (CPI, CPA, CPL models)
• Negotiate commercial terms and traffic volumes
• Ensure traffic quality and compliance with advertiser requirements
• Work closely with account managers and compliance teams to optimize performance
• Monitor KPIs (CPI, CPA, ROAS, retention, LTV) and scale profitable partnerships
• Analyze market trends and competitor activity

Requirements

• 2+ years of experience in affiliate marketing or performance-based sales
• Strong understanding of white-hat traffic sources (Meta, Google, TikTok, DSPs, search, in-app, etc.)
• Existing network of US-based affiliates/media buyers is a strong advantage
• Experience with mobile app offers (iOS/Android)
• Knowledge of tracking platforms (AppsFlyer, Adjust, Branch, etc.)
• Strong negotiation and communication skills
• Results-driven mindset with proven revenue growth
• Fluent English (written and spoken)

We Offer

• Competitive base salary + performance-based commission
• Access to exclusive US mobile app offers
• Flexible remote work environment
• Fast decision-making and transparent processes
• Opportunity to grow within an expanding affiliate network

If you are passionate about performance marketing and know how to scale white-hat mobile traffic in the US market, we would love to hear from you.

Apply now and let’s grow together.

For a US-based company professionally working with white-hat online traffic, we are looking for a Media Sales Manager.

Requirements:

• Minimum 2 years of experience working with B2B/B2C clients
• 1–2+ years of experience in Online Advertising / Traffic Monetization
• Experience as an Account Manager or Affiliate Account Manager
• Strong skills in direct partner acquisition via various channels (LinkedIn, Google, email, etc.)
• Advanced LinkedIn user (a strong plus)
• Experience in attracting and working with arbitrage teams
• Advanced English level or higher
• Strong business communication and correspondence skills
• Result-oriented mindset and proactive attitude
• Experience with some of the following traffic formats: push / pop / native / Facebook / Twitter / Snapchat

Responsibilities:

• In-depth product research and understanding
• Building a clear and structured sales channel strategy
• Partner acquisition and sales of agency accounts
• Maintaining sales performance reports
• Client acquisition and relationship management
• Organizing and conducting online business meetings
• Business correspondence with partners and clients
• Preparation of standard contracts

The company which is a leader in the CBD industry in the US looking for a talented & open-minded person to join our spaceship. 

Role: Sales Development Representative / Business Development. Minimal educational requirements:

• university degree, or equivalent work experience required.
•  Preferred Industry background: Marketing \ IT \ Sales \ Computing, or a person who is highly evolved in these industries 
• English: Intermediate \ Upper Intermediate (B1-B2) Working conditions:
•  Experienced in lead gen and have your ideas? Okay do whatever you want just bring us connections No — be ready to work hard like a laborer & learn our tactics to get the success in this area Direct communication with potential clients (Business communication — in 99% of cases English writing) Lead generation using our in-house tactics and funnels Be accountable for creating detailed business requirements by documents Perform appropriate level of project management skills (or inspired to growth in this area) Responsibility to protect deadlines \ self-responsible person. Duties No previous experience is needed if you’re highly motivated to grow up — you’re the right person! Education process already set from 0 to 100 Flexible schedule after test period % Bonuses in $$$$

What We Offer:

• Competitive salary and benefits package (payment of taxes in the USA)
• Flexible working hours and remote work options.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
   

About us

Local Express (https://localexpress.io/), an e-commerce platform helps supermarkets, grocers, and multi-location food retailers scale faster with AI.

Our customizable SaaS platform powers groceries and food retailers with their omnichannel experience in North America, Canada, and LATAM. Founded in 2017, we’re headquartered in Los Angeles.

Description

In this role, you will be responsible for outbound prospecting (calls, emails, social outreach), qualifying potential customers, clearly communicating our value proposition, and booking high-quality demos with decision-makers. This is a performance-driven position where success is measured primarily by the number of qualified demos scheduled per month.

You will work closely with Account Executives to ensure smooth handoffs and contribute directly to revenue growth. 

Working Location & Terms - Remote

Duration of Contract -  Indefinite Period

Schedule: Full-Time (40 hours a week)

Probation Period  -   3 months

Working Hours - 06:00 PM– 02:00 AM (GMT+4)

Job Responsibility:

• Prospect: generate and cultivate new leads and then book demos with qualified prospects.  For your calls you will be using HubSpot (Outbound & INBOUND calls)
• Lead Qualification: Qualify outbound leads by understanding the prospect’s needs and budget and determine market fit for Local Express.  Present Local Express’ AI-powered platform in an engaging, value-driven way.
• Demo Booking: Schedule qualified demos with decision-makers and hand off confirmed opportunities to Account Executives. Achieve and exceed monthly demo-booking targets (Primary KPI)
• CRM Management: Maintain meticulous records in HubSpot for every activity. Log all calls, emails, contacts, notes, and tasks; use email templates and pipeline/deal stages correctly.
• Collaboration: Partner closely with AEs to ensure smooth handoffs of prospects. Share feedback with Sales Management to improve messaging and outreach strategies.
• Learning & Improvement: Continuously learn our product, industry trends, and sales techniques. Remain coachable and actively incorporate feedback to improve your pitch and approach.

Requirements:

• Sales Experience: 1–2+ years of outbound SDR or inside sales experience (cold calling or lead gen). Proven track record of hitting targets. Grocery industry experience is NOT required – we’ll train you on our market.
• Communication Skills: Excellent verbal and written English skills. You should be confident on the phone and in emails, able to explain complex tech simply and persuasively.
• Drive & Attitude: Maintain a self-motivated, results-driven mindset. Persistence and resilience are a must – you’ll make dozens of calls daily and need to bounce back quickly from rejection. Always have a positive, “can-do” attitude.
• Coachable & Disciplined: Eager to learn and improve. We value candidates who welcome coaching and strive to become the best. You must have impeccable CRM discipline – every call, note, and follow-up is logged and updated diligently.
• Tech Savvy: Comfortable using sales tools and technology. Experience with HubSpot or other CRM systems, familiarity with LinkedIn Sales Navigator, experience with email outreach tools such as Outreach, Salesloft, or similar platforms is a strong plus.
• Integrity: Honesty and professionalism in all interactions. You’ll be building trust with prospects, so integrity is essential. 

Benefits:

• International team of professionals
• Competitive salary based on interview results 
• Career growth, professional development
• Bonuses based on performance

VIP Manager (iGaming)
 

Responsibilities

— Manage a portfolio of VIP clients following established scripts and guidelines.
— Maintain daily/weekly touchpoints (messengers / calls / email), based on individual client needs.
— Provide basic personalized offers using a bonus matrix (cashback / free spins / free bets / bonuses).
— Control bonus issuance and ensure compliance with terms & conditions.
— Collect and analyze client feedback.
— Handle escalations (payments / verification / risk / support).
— Prepare basic reports as required.
 

Requirements
— 1.5–2+ years of experience in iGaming / online casino.
— Proven experience handling client objections.
— Strong understanding of VIP customer service and communication.
— High level of responsibility and attention to detail.
— стрессоустойчивость, гибкость и адаптивность.
— Excellent communication skills.
— Ability to multitask and work in a fast-paced environment.
— Team player mindset.
— Results-driven with understanding of key KPIs.
 

Languages
— English: B2+
— Uzbek: C1
 

Nice to Have
— Experience working with iGaming B2B CRM systems.
 

Working Conditions
— Remote work.
— Flexible start of the working day.

About the Role

We are looking for a data and detailed oriented Senior CRM/Retention Manager with strong ownership and independent mindset to join our growing iGaming team.

In this role, you will be responsible for ownership of end to end CRM/Retention strategy for one of our brands. Including creating/reviewing/adjusting Retention/CRM strategy, bonus policy, promo planning, managing of end to end prod launch of automated, ah-hoc and A/B test campaigns aimed at increasing engagement, retention, reactivation metrics. Works with numerous CRM/Retention tools: classic bonus system and gamification tool and taking part in developing these functionalities.

Conduct data analysing of customer base and campaigns to meet business KPIs (LTV, Bonus rate, Retention Rate, ROMi etc)

You’ll work closely with the internal CRM operational team, product, marketing, analytical, VIP  teams.

Position considering to work with Softswiss ecosystem + Customer.io tool

Key Responsibilities

• Own and drive the end-to-end CRM & Retention strategy for the brand, aligned with business KPIs (LTV, NGR, Retention Rate, Bonus Cost, ROMI)
• Define and continuously optimize player lifecycle strategies (onboarding, activation, retention, reactivation
• Develop and maintain segmentation frameworks.
• Plan and execute CRM calendar (weekly / monthly / event-based: sport, seasonal, local markets)
• Manage setup process of planned and other campaigns along with Operational CRM unit (setup part should be covered by Operational team mainly close to 70%).
• Launch and manage multi-channel campaigns (email, push, in-app, SMS) along with the monitor of delivery and effectiveness.
• Own communication effectiveness of automated journeys, ad-hoc campaigns, triggered campaigns.
• Design and optimize bonus policy and promotional mechanics along with controlling bonus cost efficiency and improving bonus ROI and player value.
• Build and scale automated lifecycle journeys with continuous improvement of personalization and real-time triggers
• Analyze player behavior, cohorts, and campaign performance to identify growth opportunities
• Monitor and optimize core metrics for brand: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate.
• Define and execute structured A/B testing relevant for brand and business needs.
• In collaboration with the Product team define and improve CRM-related features/bonus/ engagement capabilities.
• Close cooperation with Product, Analytical, Marketing, VIP, Operational teams for executing targets and plans.
• Key Requirements
• 3+ years of experience in CRM / Retention / Lifecycle Marketing in iGaming, sport betting.
• Proven track record of owning CRM strategy and delivering measurable impact on LTV, Retention, and NGR
• Strong understanding of player lifecycle, behavioral segmentation, and retention mechanics
• Advanced analytical mindset with ability to translate data into actionable CRM decisions
• Experience working with key metrics: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate and communication metrics - Delivery, Open, Click, Conversion rates
• Experience with cohort analysis, funnel analysis, and performance reporting
• Deep understanding of bonus systems and promotional mechanics (preferably in Softswiss ecosystem)
• Ability to balance conversion vs bonus cost efficiency
• Experience working with iGaming platforms such as SOFTSWISS and with CRM platforms such as Customer.io
• Understanding of event-based architecture, triggers, and automation logic
• Experience managing multi-channel communication (email, push, in-app, SMS)
• Data-driven approach to continuous optimization of campaigns and journeys
• Proven experience in A/B testing and experimentation frameworks
• Experience building and scaling automated lifecycle journeys
• Strong sense of ownership and accountability for results
• Ability to work independently in a fast-paced, performance-driven environment
• Structured, detail-oriented, and result-focused approach
• Proactive mindset with ability to identify growth opportunities and act on them

    BDR (Business Development Representative) / Mobile Marketing

  Format: Remote
  Employment: Full-time
  Geo: LATAM (priority)
  Level: Mid

 About the role

We are looking for a BDR responsible for lead generation and attracting advertisers in the mobile marketing space across the LATAM region. This is an outbound-focused role: high volume of communication, fast-paced environment, and strong results orientation.

 Responsibilities:
• Lead generation via outbound (cold outreach)
• Searching for and acquiring advertisers
• Building and maintaining a contact database
• High-volume communication (LinkedIn, messengers, etc.)

Compensation:
• Base salary: $1000–2000 (higher for strong candidates)
• Bonuses: ~$500 on average
• Individual terms possible for:
  - candidates with strong LATAM connections
  - BDM-level candidates

Must-have:
• Spanish and/or Portuguese – required
• English – working proficiency
• High activity level and initiative
• Structured thinking

Nice to have:
• Experience in mobile marketing / affiliate / performance marketing
• Experience working with LATAM
• Own contact database

Ideal candidate:
• Wants to grow in the LATAM market
• Ready to move fast and work in a high-speed environment
• Not afraid of rejection and high communication volume
• Works systematically: reporting, metrics, processes

Tools:
• LinkedIn
• Messengers
• Apollo / Reply / RocketReach
• PhantomBuster / Extrovert

Hiring process:
• HR interview
• Simple test task
• Interview with team lead
• Offer

We are looking for an experienced and commercially strong Senior Account Manager to join our team and take ownership of strategic merchant relationships within the fintech / payments space.

This role is focused on managing and growing existing B2B merchant accounts, supporting merchant performance, expanding payment solutions, and acting as a key partner for clients across operational, commercial, and strategic matters.

 The ideal candidate has a strong background in account management within PSP / acquiring / payment environments, understands the logic of high-risk industries, and is comfortable working in a fast-paced, cross-functional international environment.

Requirements

 We are looking for someone who has:

• 4+ years of experience in Account Management / Partnerships / Merchant Success

within fintech / PSP / acquiring / payments

• Strong hands-on experience working with high-risk industries, such as:
• gambling
• betting
• forex
• Solid understanding of:
• payment processing
• APMs
• card acquiring
• payment flows
• Proven experience managing B2B clients and strategic merchant accounts
• Strong commercial mindset and client-facing communication skills
• Ability to manage multiple stakeholders and internal teams simultaneously
• High level of ownership, accountability, and business maturity
• Fluent English (written and spoken, Upper-Intermediate+ / Advanced)

Will Be a Strong Advantage

• Experience in international payment environments
• Experience working with multi-GEO merchants
• Strong understanding of payment optimization and merchant performance drivers
• Experience in fast-paced, scaling fintech or startup environments

What We Expect in This Role

The successful candidate will be someone who:

• builds strong and trusted merchant relationships
• understands both commercial and operational aspects of client success
• can work independently and drive accounts forward
• proactively solves issues rather than only reacting to them
• understands the realities of high-risk payments
• is able to combine client partnership, commercial thinking, and execution.

Responsibilities

Account Management & Client Relations

• Manage and develop relationships with assigned B2B merchant accounts
• Take ownership of strategic merchants transferred from the Sales team
• Build long-term partnerships and act as the main point of contact for merchants
• Maintain regular communication with clients through written and verbal channels
• Ensure a high level of client satisfaction, trust, and partnership quality

Merchant Growth & Payment Optimization

• Identify merchant needs and offer relevant solutions from the company’s payment product portfolio
• Support merchant growth by launching new payment methods, improving setups, and expanding into new GEOs
• Develop and drive growth plans for key merchant accounts
• Proactively identify areas for commercial and operational improvement

Performance Monitoring

• Monitor key payment performance metrics, including:
• transaction volume
• conversion rates
• payment performance indicators
• Analyze merchant performance and identify opportunities for optimization
• Work with internal teams to improve account efficiency and payment results

Operational Coordination

• Coordinate merchant onboarding and payment solution launches
• Ensure smooth cross-functional cooperation with:
• Tech
• Support
• Risk
• Compliance
• Finance
• Legal
• Handle complex client escalations and ensure timely resolution
• Maintain strong operational control over merchant-related processes

 Commercial Development

• Prepare commercial proposals and support negotiations with existing merchants
• Identify upsell and cross-sell opportunities within existing accounts
• Contribute to merchant retention and long-term revenue growth
• Support the company’s commercial strategy through strong account ownership

Who we are:

Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:
We are seeking an Account with strong initiative, negotiation, and communication skills to serve as the primary point of contact and build long-term relationships with clients (platforms) and partners (game providers).

Responsibilities:

• Help clients and partners through email, online presentations, screen-share and calls.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Keeping current clients satisfied and delivering exceptional service on a day-to-day basis
• Monitor and analyze ongoing process
• Working with the Sales team to onboard and integrate new clients and developing existing client relationships

• Liaise between the clients and internal teams

   

Requirements:

• Exceptional negotiation communication skills 
• Proficient in English at both written and spoken
• Industry experience in slot games is a plus
• Experience as an account manager, sales representative, or business development manager in a gambling or tech company.
• Strong attention to detail and teamwork skills.

• Ability to meet deadlines in a fast-paced environment.

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

Screening questions:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Сan you share examples from your portfolio that showcase your account management-related skills, particularly for gambling tech? 
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)
4.  What is your notice period and how soon can you join ?