Jobs

Overview: Sales skills required
We are seeking an experienced Call Center Operations Manager with a strong background in the BPO industry to lead and manage outbound calling campaigns. This role requires a hands-on leader who understands Teleperformance-style operations end-to-end, can build and manage high-performing calling teams, and drive results in home improvement service campaigns.

Key Responsibilities:

• Full Operations Ownership:
  Manage call center operations end-to-end, including campaign setup, dialing strategy, script implementation, and daily performance management.
• Team Management & Readiness:
  Build, train, and lead a team of outbound callers (agents), ensuring they are fully prepared with scripts, tools, and performance expectations.
• Outbound Campaign Execution:
  Oversee lead generation and appointment-setting campaigns, particularly in home improvement services (e.g., HVAC, plumbing, roofing, etc.).
• Tool & System Expertise:
  Utilize and manage dialing platforms and CRM tools such as AutoReach (or similar dialers), ensuring efficiency and high contact rates.
• Script Development & Optimization:
  Develop, implement, and continuously refine call scripts to improve conversion rates and customer engagement.
• Performance Management:
  Monitor KPIs such as call volume, conversion rates, contact rate, and ROI; take corrective actions to meet targets.
• Data-Driven Decision Making:
  Analyze campaign data, optimize lists, dialing strategies, and agent performance based on insights.

• Client & Service Alignment:
  Ensure all operations align with service-based business needs, especially within home improvement verticals.

   

Key Requirements:

• Minimum 5+ years of experience in BPO / call center operations, preferably within Teleperformance or similar environments
• Proven experience managing outbound calling teams (lead generation / sales / appointment setting)
• Strong knowledge of dialers (e.g., AutoReach or similar systems) and CRM platforms
• Experience in home improvement or service-based industries is highly preferred
• Ability to create scripts, train teams, and launch campaigns from scratch
• Hands-on, execution-focused mindset — not just management, but operational involvement
• Strong leadership, coaching, and performance management skills

Core Competencies:

• Operational excellence in BPO environments
• Outbound sales and lead generation strategy
• Team leadership and accountability
• Data analysis and performance optimization
• Process building and scaling

We’re expanding our engineering team and looking for developers who are comfortable building production-grade React and Node.js applications for early-stage companies in healthcare, fintech, and AI.

Although the role is primarily front-end oriented, the ability to contribute to backend services in Node.js is important.

You’ll join a team with clear processes, a modern stack, and a strong engineering culture.
 

What you will do

• Develop web applications using React and related tooling.
• Build and maintain backend services and APIs with Node.js (Nest.js or similar frameworks).
• Work with cloud environments and containerized setups using tools like Docker, Kubernetes, AWS, or GCP.
• Participate in architectural discussions, propose improvements, and help maintain technical standards.
• Implement new features from specification to production.

What we expect

• Solid knowledge of JavaScript (ES6+) and TypeScript.
• Strong practical experience with React
• Familiarity with Node.js (Nest.js or Express).
• Experience developing APIs using Node.js frameworks.
• Understanding of relational or NoSQL databases (Postgres, MongoDB, Firebase, Supabase).
• Ability to write maintainable, well-structured code and follow best practices.
• English at an Intermediate level or higher.

Additional advantages

• Experience with major cloud providers (AWS, Google Cloud).
• Experience with React Native
• Practical understanding of Docker/Kubernetes.
• Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI).

What we offer

• Engaging projects built with a modern, well-supported tech stack.
• A review process that ensures consistent feedback and knowledge sharing.
• A culture focused on continuous learning and professional development.
• Full remote work with a team distributed across multiple countries.
• Competitive compensation in USD with periodic performance reviews.
• Flexible payment methods tailored to your location.
• Work schedule aligned with your time zone.
• English practice sessions.
• Paid sick leave and annual vacation (15 business days).
• Regular team activities online.
• Coverage of monthly psychologist support sessions.

We’re an affiliate publisher running a high-volume, performance-driven newsletter portfolio. We drive traffic to advertisers and brand partners through our owned channels, and affiliate revenue is a core part of the business. We’re looking for an Affiliate Partnerships Manager to own key partner relationships, protect and grow revenue from our traffic, and consistently negotiate better terms.

This is a senior, commercial role. You’ll work with major partners and meaningful revenue, so we need someone sharp, fast, and extremely reliable. The team moves quickly and sometimes requires flexibility in working hours when partner timelines demand it.

Responsibilities

1. Partner communication & coordination

• Be the main point of contact for advertisers, affiliate networks, and affiliate managers
• Keep promo schedules, offer updates, performance feedback, and follow-ups tight and proactive
• Build strong relationships so partners prioritize us and share better deals first
• Spot new opportunities early and move fast to secure them

2. Payout negotiation & deal management

• Negotiate commission rates, CPAs, rev shares, and bonuses to maximize earnings
• Regularly review terms and push for improvements based on performance data
• Identify underperforming/undervalued deals and renegotiate with clear numbers
• Manage renewals and escalate when terms need to change

3. Tracking, links & execution

• Own tracking links, sub-IDs, parameters, and attribution hygiene across campaigns
• Prepare promo packages for internal teams (links, copy, creatives, instructions)
• Coordinate launches across multiple partners and deadlines at the same time
• Keep clean records of partners, offers, assets, and timelines

4. Performance & growth

• Monitor partner performance and flag where we’re leaving money on the table
• Improve partner workflows so we execute faster and capture more revenue
• Longer-term: industry events and conferences can be part of growth, but near-term focus is performance and revenue impact

Requirements

• 4+ years in affiliate / performance marketing (preferably publisher/traffic side)
• Proven experience negotiating payouts (CPA, rev share, commissions, bonuses) with advertisers or networks
• Strong understanding of tracking (links, sub-IDs, attribution, what breaks conversions)
• Highly organized with a “zero mistakes” mindset
• Strong English (C1+)
• Comfortable managing multiple partners and deadlines in parallel
• Hungry to grow, performance-oriented, and comfortable with occasional irregular hours when needed

Nice to have

• Experience with Impact, CJ, ShareASale (or similar platforms)
• Affiliate network relationships / strong partner Rolodex
• Experience in digital media / newsletter monetization
• Comfortable attending industry events

What we offer

• Competitive salary + performance-based bonuses
• 21 paid vacation days + 14 paid sick leaves
• Warsaw office available (hybrid setup)
• A fast-moving, high-performing team with real ownership and growth opportunities

AMO Publishing is an international IT company that creates stories changing the world.

Our product, AmoMama, is one of the largest online tabloids, reaching over 40 million readers from America and Western Europe every month. We produce diverse content — from breaking news and engaging entertainment pieces to inspiring, heartwarming stories that bring people together across the globe.
We firmly believe that every story has the power to inspire, influence, and unlock hidden strengths within us all.

We’re looking for an experienced German Content Writer to join our team. In this role, your work will reach millions of AmoMama subscribers around the world. You’ll be working with emotionally resonant German-language stories — from celebrity news to inspiring narratives about everyday people. It’s also a great opportunity to sharpen your editorial skills, collaborate with AI tools, and elevate content quality that drives real impact for the business.

In this role, you will:

• Write original news articles in German, focusing on celebrity and pop-culture topics;
• Proofread and polish articles in German, ensuring grammatical accuracy, natural flow, and editorial consistency;
• Translate and localize short social-media posts from English into German, preserving native style and tone;
• Use DeepL, AI-assisted tools and CMS platform to support translation, editing, and quality enhancement at scale.

To be effective in this role, you’ll need:

• Fluency in German (C1+) and strong English skills (B2+).
• Experience with AI tools such as ChatGPT, DeepL, Claude AI, CAT tools;
• At least one year’s experience in content creation;
• Strong time-management skills and ability to meet deadlines;
• High adaptability, able to adjust quickly to changing tasks and priorities;
• Clear and proactive communication skills.

Nice to have:

• Experience writing celebrity news.
• Hands-on experience with CMS (WordPress or similar).

Recruitment Process:

1. Intro call with our recruiter
2. Test task
3. Interview with Julia

Join a dynamic, fast-growing team where your contributions matter. We foster creativity, collaboration, and professional growth — and we’re passionate about telling the next big story in pop culture. If you’re ready to make an impact, we’d love to hear from you!

Do you want to be part of a team that’s building the future of crypto-financial infrastructure for businesses worldwide?
BitHide offers the opportunity to work with leading companies, implement advanced IT solutions, and shape deals that redefine the rules of the game.

   Your key responsibilities:
 

• Processing incoming customer requests through the ticketing system
• Timely and accurate escalation of queries to relevant specialists
• Maintaining the internal knowledge base in a structured and up-to-date format
• Providing responses to clients within established SLA timeframes

• Contributing to the improvement of support processes
   

  Who we’re looking for you if you :
   

• Has at least 2 years of experience in customer support in b2b sector
• Can communicate clearly, concisely, and professionally in writing
• Has an English level of B2+ or higher
• Thrives in a multitasking environment and can prioritize effectively
• Possesses strong time-management and self-organization skills
• Has experience working with ticketing systems (e.g. Zendesk, Freshdesk, Intercom)
• Understands the specifics of collaborating with IT teams (a plus)

     What we offer:

• Work in high-tech company focused on security and innovation
• A supportive team of professionals who stand with you at every step
• A chance to dive intro one of the most dynamic FinTech sectors-Web3
• Clear processes, modern tools, and fully remote collaboration

We are a fintech company building virtual card and payment solutions.

As a Sales Manager, your main goal is to convert incoming and outbound leads into qualified, active clients.

This role is focused on quality over quantity - meaningful conversations, strong qualification, and moving leads through the funnel to activation.

Requirements

• 2+ years of B2B sales experience
• Strong communication skills: ability to engage, ask the right questions, and qualify leads
• Experience working with CRM systems
• Ability to understand client needs and adapt messaging accordingly
• English - B2/C1 (must-have)

Nice to have

• Experience in fintech, SaaS, payments, or AdTech
• Experience with cold outreach (LinkedIn, email, messengers)
• Experience working with lead generation tools or automation
• Understanding of sales funnels and basic metrics (conversion, pipeline)

Responsibilities

• Work with inbound and outbound leads across multiple channels
• Qualify leads and identify client needs
• Convert relevant leads into active clients (account setup + first deposit)
• Maintain structured and up-to-date CRM data
• Follow up with leads and manage nurture communication
• Ensure no lead is lost and each has a clear next step
• Participate in conferences: outreach, meetings, follow-ups
• Track personal performance and report on key sales metrics

What we offer

• Fully remote work
• Fixed salary + % from personal results
• Clear and transparent bonus structure
• Opportunity to grow within the company
• Fast decision-making and no bureaucracy
• Growing fintech product and market

Adwave is a fast-growing media buying team in the iGaming industry, focused on international markets.
We are looking for a Business Development Manager to scale partnerships, attract new traffic sources, and drive revenue growth.
 

Key Responsibilities:

• Identify and attract new partners:
  • affiliate networks
  • direct advertisers
  • webmasters / affiliates
• Build and maintain strong relationships with partners
• Negotiate terms, payouts, caps, and deals
• Launch and manage cooperation with partners
• Scale traffic volumes and improve partner performance
• Analyze traffic quality and optimize based on KPIs (ROI, CR, LTV)
• Work closely with media buying team to scale profitable traffic
• Monitor market trends and find new growth opportunities
   

Requirements:

• 1+ year of experience in Business Development / Affiliate / Account Management in iGaming
• Experience working with affiliate networks or media buying teams
• Experience in resell network (without own product) — strong advantage
• Understanding of traffic sources:
  • Facebook
  • Google
  • In-app
  • TikTok
• Strong understanding of CPA / RevShare / Hybrid models
• Experience working with webmasters / advertisers
• Strong negotiation and communication skills
• Analytical mindset and ability to work with data
• English — Intermediate+
   

We Offer:

• Competitive salary + % from profit
• Work with a strong media buying team
• Remote format
• Opportunity to scale partnerships and grow direction
• Flexible schedule and fast decision-making

Hiring Process:

1. Intro call with recruiter
2. Interview with Head of Media Buying / BD Lead
3. Final interview

As a Senior Backend Engineer, you will be an integral part of our agile development team, building and scaling production-grade backend services and APIs. You will collaborate closely with product, AI/ML, and engineering teams to design, implement, and ship robust features end-to-end, with strong ownership over code quality, performance, and reliability.
 

Key Responsibilities
 

• Develop and deploy backend services and APIs as part of an agile team.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure performance, quality, security, and responsiveness of backend systems.
• Maintain code quality, organization, automation, and engineering best practices.

• Contribute to system design and technical decision-making; mentor other engineers when needed.

   

Required Qualifications and Skills (Mandatory)
 

• 5+ years of software engineering experience (backend-focused).
• Strong proficiency in Python and backend development best practices.
• Strong hands-on experience with FastAPI for API development.
• Strong experience with database management (SQL and/or NoSQL).
• Strong experience with databases (schema design, queries, indexing, performance tuning).
• Solid understanding of software architecture, distributed systems basics, and modern engineering practices.
• Experience optimizing backend systems for performance, security, and resilience.
• Excellent problem-solving skills and a strong entrepreneurial spirit.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• English communication skills (written + spoken) — mandatory.

   

Desirable Skills
 

• Experience with CI/CD tools.
• Familiarity with Node.js.
• Experience with cloud technologies (AWS, GCP, Azure).
• Experience with pair programming and test-driven development (TDD).
   

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are actively seeking a talented and experienced Senior Backend Developer specializing in C# to join our dynamic team. As a key member of our development team, you will help architect and implement robust backend solutions that power our innovative hotel booking platform.

Core Skills:

• 5+ years of professional experience with C# and .NET Core (3.1–8).
• Strong understanding of asynchronous programming, LINQ, and dependency injection.

• Proven experience building scalable, distributed systems and microservices.

   

Databases:

• Proficiency with PostgreSQL (schema design, query optimization, migrations).
• Experience with MongoDB for document-oriented data models.
• Working knowledge of Redis for caching and distributed state management.

Messaging & Event Streaming:

• Hands-on experience with RabbitMQ for message queuing.
• Familiarity with Kafka for event-driven architectures and streaming data pipelines.

Monitoring & Observability:

• Experience integrating and using Kibana, Prometheus, and Grafana for logging, metrics, and alerting.

DevOps & Cloud:

• Strong understanding of Docker containerization and image optimization.
• Practical experience deploying and managing services on Google Cloud Platform (GCP) (e.g., GKE, Cloud Run, Pub/Sub, Cloud SQL).

General Engineering Practices:

• Deep knowledge of RESTful APIs and gRPC service design.
• Solid grasp of CI/CD pipelines and Git-based workflows.
• Commitment to clean architecture, unit testing, and code quality.
• Ability to mentor engineers and contribute to architectural decisions.

Soft Skills:

• Excellent problem-solving and analytical thinking abilities.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.
• High sense of ownership, accountability, and responsibility for deliverables and system reliability.

Nice to Have:

• Experience with IaC tools (Terraform, Pulumi).
• Knowledge of performance profiling and application security best practices.
• Familiarity with domain-driven design (DDD) and event sourcing.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

Sloboda Studio is seeking a high-energy, proactive Senior Project Manager to drive delivery for our growing portfolio of SMB clients. We are looking for a "System Thinker" who goes beyond process management to take full Ownership of business outcomes. You will manage established accounts in domains like Fintech, Healthcare, and Marketplaces, while serving as a key driver in our Presale phase. We operate with a Smart, Common Sense Approach, looking for a leader who understands that a roadmap is a tool for results, and who can navigate complex technical and business landscapes with autonomy and professional excellence.

Responsibilities

• End-to-End Ownership: Take full responsibility for project results—not just processes—ensuring high standards of quality and timeline precision without needing external "pushes."
• Strategic Presales: Lead discovery and estimation phases to ensure a realistic scope and correct setup from the very start.
• Business-Value Thinking: Solve business problems rather than just shipping features; protect both the client’s interests and the team’s health through smart backlog management.
• Stakeholder Diplomacy: Communicate confidently with stakeholders and engineers alike, adapting your language and maintaining composure under pressure.
• Account Growth: Proactively identify upselling opportunities and mitigate risks to expand the company's footprint within projects.

• Cultural Leadership: Uphold our core values of Trust, Openness, and Professionalism, ensuring "zero tolerance for mediocrity" in every deliverable.

   

Qualifications

• 3+ years of experience in software development project management with a proven track record.
• Systemic Thinking: Ability to see the "big picture," identifying non-obvious links and risks across a complex system of project variables.
• English Level: Upper-Intermediate or Advanced is mandatory for high-level negotiations and daily international collaboration.
• Technical Literacy: Deep understanding of software architecture and technical concepts to effectively challenge and validate team estimations. Technical background (software development, QA, etc.) is preferable.
• Tooling & Innovation: Proficiency in Agile methodologies and an interest in using AI/LLM tools to optimize management workflows.
• Personal Traits: High levels of proactivity, autonomy, and the ability to build trust-based relationships through honesty and reliability.

Why Join Us

• Ownership & Freedom: Enjoy a supportive work environment with no micromanagement, empowering you to deliver outstanding results.
• Diverse Domains: Engage in mid- and long-term projects within exciting sectors such as Fintech, Healthcare, Real Estate, and Marketplaces.
• Global Exposure: Collaborate with international clients in a culturally diverse setting, broadening your professional horizons.
• Growth-Oriented Team: Work alongside a friendly, like-minded team dedicated to innovation and sustainability.

• Comprehensive Compensation: Competitive salary and a full benefits package, including paid vacation and sick leave.

   

Location & Logistics

• Location: Remote (candidates with the ability to travel for business are highly preferred).
• Time Zone: Working hours aligned with CET.

• Start Date: Targeted for early May (potential for an initial part-time transition).

   

Our Culture: The Smart, Common Sense Approach

• Trust: We rely on responsibility, reliability, and honesty. When we say we’ll do something, we mean it—no exceptions.
• Openness: We value proactive communication, the sharing of ideas, and a constant desire for innovation.

• Professionalism: We aim for the "Wow" factor, crafting work with precision and a commitment to excellence.

   

Recruitment Process

• Pre-screen interview with Sloboda Studio recruiter
• Technical interview with the Delivery Director
• Final  interview
• Offer

Hi,

SFORS trades in the global financial markets and is among the key proprietary trading players and pre-market trading leaders.

Our company owes its 20 years of success in the stock market to constant investment in talent development, trading technologies, advanced risk management models, and effective trading strategies — all of which drive trader success.

SFORS operates exclusively with proprietary funds, without any third-party investments.

We are looking for a Risk Analyst (Risk Quant Analyst) to join our Risk Management team. In this role, you will work closely with traders and risk managers to develop, validate, and enhance market risk models, ensuring effective risk oversight of equity portfolios across US markets.

Key Responsibilities:

Market Risk Modelling:

• Develop and maintain VaR / ES models (parametric, historical simulation, Monte Carlo)
• Implement and apply EVT / GPD approaches for tail risk analysis
• Perform backtesting and validation of risk models
• Support factor-based risk decomposition (beta, sectors, idiosyncratic risk)

Scenario Analysis & Stress Testing:

• Design and run historical and hypothetical stress scenarios
• Develop forward-looking market risk scenarios
• Analyze P&L sensitivity under stress conditions
• Contribute to the firm’s stress testing framework

Portfolio Risk Analysis:

• Monitor real-time and end-of-day risk metrics (Greeks, exposure, drawdowns)
• Conduct performance and risk attribution analysis
• Support pre-trade risk controls and position limits
• Prepare regular risk reports for internal stakeholders

Quantitative Development & Analytics:

• Build and maintain Python-based risk analytics tools
• Work with SQL to extract and process trading data
• Prototype new analytical approaches and models

• Contribute to model and methodology documentation

   

Core Skills & Requirements:

Education & Experience:

• Bachelor’s or Master’s degree in Finance, Mathematics, Statistics, or related field
• 2–5 years of experience in market risk / quantitative analytics / risk management
• Hands-on experience with VaR / ES and statistical modelling
• Understanding of US equity markets and financial instruments

Technical Skills:

• Python (pandas, NumPy, SciPy, statsmodels)
• SQL (data extraction and manipulation)
• Strong knowledge of probability, statistics, and time series analysis

Nice to Have:

• FRM / CFA / CQF (or in progress)
• Experience with Bloomberg / Refinitiv
• Exposure to trading environments or real-time risk systems
• Experience with stress testing frameworks

Language requirements:

• English — Upper-Intermediate or higher

• Ukrainian — Professional fluency (would be an advantage)

   

What We Offer:

• Competitive salary package
• Professional growth and learning opportunities
• Supportive and collaborative work environment

SFORS invests in talent development through training programs, sports, leisure, and psychological support.

We are seeking a talented and experienced Python Developer to join our team. 

You will be working in a direction that is primarily focused on high-tech developments for the US client in the consulting and financial domains. All projects are aimed at optimizing business processes, ensuring maximum efficiency in work, and helping the client to automate and improve their internal processes. Our team specializes in the use of advanced technologies and, at certain stages of project development, actively utilizes the latest advances in artificial intelligence (AI) and machine learning (ML).  

Your future dynamic and friendly team consists of: Developers (Back-end and Front-end), QA Engineers, Application Architect, Technical Delivery Managers and Business Systems Analysts. 
 

Responsibilities: 

• Develop and maintain applications using Python, with a focus on integrating AI/LLM,  AWS GlueJobs/Azure Functions and other. 
• Design, build, and deploy machine learning models. 
• Implement ETL processes using AWS GlueJobs/Azure Functions to process and transform large datasets. 
• Collaborate with cross-functional teams to define, design, and ship new features and enhancements. 
• Optimize applications for maximum performance, scalability, and maintainability. 
• Troubleshoot, debug, and resolve software defects and issues. 
• Keep up-to-date with the latest industry trends and technologies to ensure the software is current and competitive. 
• Provide technical guidance and support to other team members. 
• Write clean, maintainable, and well-documented code. 
• Participate in code reviews and contribute to improving code quality. 

Requirements: 

• 3+ years of experience in software development using Python.  
• Hands-on experience with AWS services or Azure Cloud Platform 
• Strong knowledge of web services, API development, and RESTful APIs. 
• Proficient understanding of code versioning tools, such as Git. 
• Excellent problem-solving skills and attention to detail. 
• Strong verbal and written communication skills. 
• Knowledge of frameworks and libraries such as Pandas, FastAPI, SpaCy, etc. 

Preferred Qualifications: 

• Understanding of machine learning concepts, NLP, and LLM. 
• Experience working with other AI and NLP technologies, such as OpenAI's GPT family, Azure OpenAI, PyTorch or related. 
• Knowledge of containerization and orchestration technologies, such as Docker and Kubernetes. 
• Familiarity with agile development methodologies, such as Scrum or Kanban. 
• Intermediate or higher level of English. 

What we offer   

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

About the Role

We are looking for a Web Designer with hands-on experience in Tilda who can not only create visually appealing designs but also independently implement them within the platform (Zero Block, responsive layouts, basic animations). The ideal candidate understands both design and conversion principles and can deliver high-performing landing pages.

Key Responsibilities

• Design and build landing pages in Tilda (including Zero Block)
• Ensure full responsiveness across desktop, tablet, and mobile devices
• Create banners and visual assets for web pages
• Participate in A/B testing and continuously improve conversion rates
• Maintain and update existing pages
• Collaborate with marketing and product teams to align designs with business goals
  
  Requirements
• Strong experience with Tilda (Zero Block, responsive design, basic integrations)
• Solid understanding of UX/UI principles and conversion-focused design
• Proficiency in Figma, Photoshop, or Illustrator
• Experience creating landing pages
• Confident use of AI tools (e.g., Midjourney, ChatGPT, Leonardo, etc.)
• Strong attention to detail and visual consistency
• Ability to work independently and manage tasks effectively
  
  Nice to Have
• Basic knowledge of HTML/CSS
• Experience as a product designer
• Experience with animations and micro-interactions
• Copywriting skills

Build relationships that truly matter.
Lead a team working with the most valuable users of the product.
Turn strategy, analytics, and trust into long-term growth.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Head of VIP who’s ready to grow with us and shape high-impact retention strategies used by international partners.

Your key responsibilities will include:

– Developing and implementing the VIP strategy: segmentation criteria, tier structure, benefits and bonus limits.
– Managing a team of VIP account managers and hosts: hiring, onboarding, KPI setup and weekly performance reviews.
– Managing top-tier users and maintaining proactive communication while resolving complex requests.
– Planning and controlling the VIP budget: bonuses, cashback, gifting and event expenses; conducting monthly P&L reviews for the segment.
– Working cross-functionally with Product, CRM, Fraud and Finance teams to optimize user journeys and reduce churn.
– Preparing regular reports for C-level management: ADPU dynamics, retention rate, cohort analysis and deposit plan vs. fact.
– Organizing exclusive events and offline activities for VIP users within the approved budget.

It’s a match if you have:

– 3+ years of experience managing VIP programs in digital entertainment platforms.
– Experience leading a team of account managers or VIP hosts (20+ people).
– Hands-on experience with Softswiss/Truelabel/Soft2bet platforms.
– Deep understanding of back-office systems: user management, limits, bonus tools and segmentation with daily operational use.
– Strong analytical skills and the ability to independently extract and interpret data from CRM and BI tools.
– Experience building cohort reports and a strong understanding of key VIP metrics such as ADPU, LTV, retention rate, and churn, including tier-based performance analysis.
– Experience building operational reports and tracking systems independently.
– Experience building or managing a tier structure for a VIP program including segmentation logic, benefits and upgrade/downgrade mechanics.
– Experience setting KPIs for account managers and conducting regular performance reviews.
– Strong negotiation skills and the ability to build trust with high-value users.
– Advanced level of English (written and spoken).
Nice to have:
– Experience working in a multi-brand environment or holding structure.
– Understanding of international regulatory environments.
– Experience building VIP programs from scratch.
– Experience working independently with cohort reports.

What we offer:

– Office-based role in Warsaw.
– Competitive fixed salary + performance bonus tied to VIP KPIs.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress)
– A supportive, friendly team where knowledge-sharing is part of the culture
– Coverage for professional events and learning
– Corporate events and participation in international industry events
– Birthday greetings, team buildings, and warm human connection beyond work
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners

Ready to lead a direction that directly influences business growth?

Send over your CV now — we’d love to get to know you better!

About the Role

We are looking for a skilled Motion Designer who will be responsible for creating high-quality video content, combining traditional motion design skills with modern AI-driven production tools. The role focuses on scalable content creation, automation, and adaptation of video materials for different formats and markets.

Key Responsibilities

• Create educational and product-related videos (tutorials) aligned with business objectives
• Produce AI-generated video content using advanced AI tools
• Generate AI-based videos featuring real/consistent personas while maintaining identity recognition
• Develop lip-sync animations for characters and AI-generated visuals
• Adapt and resize video content for multiple platforms and formats (social media, ads, product, etc.)
• Localize video content for different audiences and regions
• Scale and systemize video production for high-volume output
• Collaborate with marketing/product teams to deliver creative video solutions
  
  Requirements
• Strong experience with Adobe After Effects (including plugins, scripts, and workflow automation)
• Experience integrating AI tools into video production workflows
• Proficiency in Figma for design collaboration and asset preparation
• Ability to optimize and automate repetitive production tasks
• Strong attention to detail and quality control
• Excellent time management skills and ability to meet deadlines
• Strong communication skills
• Ability to work independently and take initiative
• Team collaboration mindset and adaptability in fast-paced environments