Jobs

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are seeking a motivated Junior Recruiter to join our growing team. As a member of our recruitment team, you will work closely with department leaders, helping to identify and interview top talent who share our vision for the future of travel.

Responsibilities:

• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct first-round interviews and evaluate candidates’ skills, experience, and cultural fit.
• Collaborate with department leaders to understand hiring needs and role requirements.
• Maintain candidate database in CRM and keep candidate information up to date.
• Schedule interviews and communicate with candidates, keeping them informed and engaged throughout the recruitment process.

Requirements:

• At least 6 months of experience in recruitment or talent acquisition.
• Basic understanding of recruitment processes.
• Strong communication skills with the ability to collaborate effectively in both English and Ukrainian.
• Proactive, organized, and eager to learn.

We offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We’re looking for Senior Customer Support Specialists to join the Entravel team and deliver exceptional service. You can choose between three available shifts:

• Morning shift: 8 AM — 5 PM (EEST)
• Evening shift: 4 PM — 1 AM (EEST)

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Negotiate with hotels and suppliers via phone and email to resolve booking disputes, waive cancellation fees, and secure refunds for customers.
• Provide excellent service for VIP clients, ensuring rapid response times, swift resolutions, and personalized communication based on previous interaction history.
• Act as the final point of escalation for the most challenging customer cases, using advanced empathy and persuasion skills to restore loyalty.
• Assist customers via chats and emails, delivering empathetic and tailored solutions that address their unique needs.
• Mentor junior staff on how to handle high-pressure negotiation calls.
• Identify and report edge cases to the tech team to ensure systemic issues are resolved and prevented.
• Own customer issues: identify their needs and deliver effective solutions promptly from start to finish.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting product improvements.
• Collaborate on team goals by supporting, educating, and resolving issues through peer learning and constructive feedback.
• Identify root causes of customer issues and resolve them in line with company policies while ensuring a consistently high level of service.

Requirements:

• C1/Advanced English is a must. You should be comfortable negotiating over the phone and via email with international partners and hotels.
• 3+ years in Customer Support, with a strong preference for the travel, hospitality, or OTA sectors, involving both B2B and B2C interactions.
• Strong understanding of customer communication workflows, with expertise in managing ticket lifecycles, prioritization, and escalation processes.
• Ability to quickly master Entravel’s internal CRM and booking engines, along with the nuances of global travel regulations.
• Proven ability to multitask and switch seamlessly between phone, live chat, and email channels during busy shifts.
• Proven ability to work effectively within a team, engage in group discussions to resolve difficult issues, and provide constructive support to peers.
• Research-oriented problem-solver with the ability to take ownership and resolve issues independently.
• Outstanding verbal and written communication with the ability to explain complex concepts clearly.
• Organization: Exceptional organizational and time-management skills to handle high-volume periods effectively.

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

About Us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For:

We are looking for a Middle Automation QA Engineer to join the Entravel team. In this role, you will be responsible for building and maintaining automated tests to ensure the quality, stability, and reliability of our hotel booking platform. You will work closely with developers and product teams to deliver high-quality features and continuously improve our testing processes.

Responsibilities:

• Develop, maintain, and enhance automated test frameworks.
• Create and support automated tests for backend services and APIs.
• Perform API testing for REST and gRPC-based services.
• Validate data integrity across microservices and databases.
• Analyze automated test results, investigate failures, and report defects.
• Execute regression testing to ensure system stability and reliability.
• Collaborate with backend engineers, product managers, and QA team members.
• Participate in sprint activities, planning, and daily team ceremonies.
• Contribute to improving QA processes, test coverage, and test reliability.

Requirements:

• 2-3 years of experience in automation testing.
• Strong understanding of QA processes and SDLC.
• Experience with automated testing frameworks (e.g. Playwright, Selenium, or similar).
• Experience testing REST APIs (Postman or similar tools).
• Basic understanding of gRPC is a plus.
• Experience working with databases (PostgreSQL, MongoDB).
• Understanding of message-based or event-driven systems.
• Confident use of Git and Git-based workflows.
• Familiarity with CI/CD pipelines.
• Understanding of Agile / Kanban methodologies.
• Ability to analyze test results and clearly document issues.
• Strong communication skills, able to collaborate effectively across teams in both English and Ukrainian.

Nice to Have:

• Experience with integration testing in microservice architectures.
• Basic knowledge of Docker and containerized environments.
• Familiarity with cloud platforms (GCP or similar).
• Basic Linux command-line skills.
• Experience with monitoring or logs analysis (e.g. Kibana, Grafana).
• Basic understanding of gRPC-based services.

We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

About Us

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

What We’re Looking For

We are looking for a highly skilled and experienced Senior Business Analyst to join our product and development team. In this role, you will act as a key link between business stakeholders and the engineering team, ensuring that business needs are clearly translated into functional requirements. You will play a crucial role in shaping and improving our hotel booking platform by analyzing business processes, identifying opportunities for optimization, and helping deliver scalable product solutions.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders;
• Translate business needs into clear functional and technical specifications for development teams;
• Work closely with Product Managers, Developers, and QA to ensure accurate implementation of requirements;
• Analyze existing business processes and identify opportunities for optimization and automation;
• Create and maintain documentation including business requirements, user stories, workflows, and process diagrams;
• Participate in product planning, feature definition, and backlog refinement;
• Support the development lifecycle by clarifying requirements and ensuring alignment between business goals and delivered solutions;

• Monitor product performance and suggest data-driven improvements.

   

Requirements:

• 5+ years of experience as a Business Analyst in software development environments;
• Strong experience in gathering and documenting business and functional requirements;
• Experience working with complex digital products or platforms;
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies;
• Experience creating user stories, acceptance criteria, process flows, and product documentation;
• Ability to work closely with technical teams and understand system architecture and integrations;
• Strong analytical and problem-solving skills;
• Excellent communication and stakeholder management skills;
• Experience working with tools such as Jira, Confluence, or similar;
• Upper-Intermediate or higher level of English.
   

What We Offer:

• Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.

We are looking for a Full Stack Developer with a strong frontend focus to join our fintech platform team. You will own the UI layer end-to-end while staying involved across the full stack, work directly with product, design, and business stakeholders to turn requirements into working software, and actively use AI tools to move faster and build better.

This is a hybrid role, and we are currently considering candidates based in Lviv (Ukraine). Fully remote work is not an option for this position.

What You Will Do
Frontend & UI
— Own the frontend architecture across Vue 3 and a dedicated Nuxt.js service
— Implement complex UI features with a strong sense of design — layouts, interactions, states, responsiveness
— Translate Figma designs into production-ready components, maintaining design fidelity
— Build reusable component libraries and enforce UI consistency across the platform
— Integrate frontend with GraphQL APIs and REST services
Backend & Integration
— Develop and maintain Node.js / Express microservices
— Design PostgreSQL schemas and manage data access with Prisma ORM
— Write and maintain GraphQL schemas, resolvers, and subscriptions

Communication & Collaboration
— Work directly with product managers and stakeholders to clarify requirements and scope
— Proactively flag risks, propose solutions, and keep stakeholders informed on progress
— Give technical feedback on design feasibility and suggest improvements
— Participate in code reviews with attention to quality and knowledge sharing

What We Are Looking For
— 4–5 years of production experience in full stack JavaScript / TypeScript development
— Strong Vue.js 3 (Composition API) and Nuxt.js skills
— A good eye for design: you care about spacing, typography, interaction states, and visual consistency
— Node.js, Express, PostgreSQL, Prisma, GraphQL — comfortable working across the full backend layer
— TypeScript across the entire stack
— Experience with AI-assisted development and an openness to integrating AI tools into daily engineering work
— Strong communication skills and experience working directly with non-technical stakeholders

Nice to Have
— Background in fintech, payments, or regulated financial products
— Hands-on experience with RabbitMQ or similar message brokers

Tech Stack: Vue 3, TypeScript, Node.js, GraphQL, PostgreSQL, Prisma

What We Offer
— Frontend-heavy role with real ownership over UI architecture
— Direct access to product and business stakeholders
— Modern microservices stack with no legacy debt
— AI-friendly engineering culture — we embrace tools that make you more effective
— Competitive compensation, remote-friendly, learning budget

At Natural Links, we help businesses scale online visibility through technical SEO, high-quality content, crowd marketing, and link building. We value transparent processes, developer-style workflows for content, and measurable outcomes.

Our clients trust us to deliver growth, and the SDR role is critical to opening those first doors that lead to long-term partnerships.

Why This Role Matters    

As an Outbound SDR, you’ll be the first point of contact for potential clients — researching, reaching out, and qualifying leads that match our ICP. Your work will directly fuel our sales pipeline and create opportunities for our SEO specialists to demonstrate value.

Every sequence you write, every conversation you start, and every opportunity you pass on will contribute to Natural Links’ reputation as a trusted partner in SEO and digital growth. If you thrive on hunting for new business, turning cold outreach into warm conversations, and scaling systems that drive growth, this role is for you.

    Key Responsibilities

• Build targeted prospect lists aligned with our ICP (via LinkedIn, databases, web research, conferences, etc.).
• Initiate contact with prospects via email, LinkedIn, and other outbound channels to introduce Natural Links’ services.
• Pre-qualify leads and ensure strong alignment before handing them to the sales team.
• Write and optimize high-quality, unique sequences that resonate with our target audience.
• Develop a strong understanding of our SEO and content services to communicate clear value propositions.
• Maintain accurate lead and activity data in our CRM (Pipedrive).
• Collaborate with the sales team to ensure smooth lead handover.
• Research and test new outbound channels to expand outreach efforts.
• Stay updated on SEO, digital marketing, and outbound trends to identify new business opportunities.
• Consistently aim to exceed individual and team targets.

     Qualifications
 

• Proven experience in lead generation / outbound sales (experience with high-risk industries is a strong plus).
• Basic understanding of digital marketing and sales processes.
• Strong command of English (Intermediate+).
• Excellent communication and interpersonal skills.
• Familiarity with LinkedIn, Snov.io, Apollo, Reply.io, Clay, LinkedHelper, Waalaxy (or similar).
• Experience with CRMs (Pipedrive, Hubspot, Salesforce).
• High level of self-motivation, persistence, and attention to detail.
• Ability to work independently as well as within a team.
• Fast learner, especially with new digital tools and workflows.

     
.   Nice to have
 

• Background in SaaS, Affiliate, or IT sales
• Familiarity with GTM strategies and marketing funnels
• Negotiation / closing skills (though your main focus will be top-of-funnel SDR work)

.    What we offer
 

• Remote-first culture with an international team
• Flexible schedule + transparent KPIs
• 30 business days of paid off

• The opportunity to directly influence company growth.

   

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:
 

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

Your work shapes how clients experience Natural Links and directly impacts our reputation as a trusted SEO partner worldwide.
 
Key Responsibilities
 
 

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

Requirements
 
 

• Minimum 1 year of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

Preferred Skills & Qualities
 
 

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

What We Offer
 
 

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

Be part of our success story and help businesses achieve top Google rankings through ethical and effective SEO. Join us, grow with us, and make your mark in the digital marketing industry.

 

Zutobi is a global edtech product company creating engaging digital learning experiences. We’re a team of ~75 people across product, growth, marketing, and operations, building multiple apps used by 250,000+ monthly users worldwide. We operate as a bottom-up company, where initiative, ownership, and experimentation are core to how we work.

We are currently seeking a data-focused, results-oriented User Acquisition Manager to join our amazing global team! In this role, you will be responsible for planning, implementing, and optimizing paid advertising campaigns in Meta, TikTok, Snapchat, and Google UAC for promoting Zutobi products.

About you:

• 0.5+ years of hands-on experience managing paid advertising campaigns in Meta or TikTok
• Basic understanding of advertising metrics such as ROI, ROAS, LTV, CTR, CPC, CPM
• Basic understanding of marketing events and attribution for mobile apps
• Basic understanding in marketing analytics platforms, such as Amplitude, Appsflyer or similar
• Strong analytical skills and data-driven approach
• Intermediate (or higher) English level.
• Good understanding of how creatives work — hooks, messaging and formats

Would be a plus:

• Experience with Snapchat, Google UAC, or other networks
• Experience with web2app/web2web funnels and subscription products
• Experience with automation of UA processes

About your responsibilities:

• Manage and optimize paid acquisition campaigns primarily on Snapchat Ads, TikTok Ads, and Meta ads under the mentoring of our UA team
• Monitor performance daily and make data-driven optimizations across targeting, creatives, and bidding
• Conduct competitor and trend analysis to stay ahead of creative best practices on both platforms
• Continuously test new campaign setups, objectives, and formats specific to each platform
• Collaborating with our creative team to develop paid advertising strategies for user acquisition, product growth and increasing profitability.
• Analyze creative performance and provide structured feedback to guide future production
• Planning, overseeing, and optimizing the advertising budget to maximize the impact and effectiveness of campaigns.

💙 What We Offer

• Culture: Empowering, ’Bottom Up’ culture valuing initiative, collaboration, and continuous learning, aligned with values of Safety, Simplicity, Modernity, Encouragement, Helpfulness, and Accountability.
• Impact & Growth: Work with an industry-leading product (250,000+ monthly users, 10M+ downloads).
• Innovation: Freedom to innovate and utilize expertise in a company that encourages ideas and initiative.
• Work Flexibility: Remote work with flexible 40-hour/week schedule, accommodating team meetings and collaboration.
• Vacation: 20 business days (4 weeks) annual leave.
• Sick Leave: 20 business days (4 weeks) annual sick leave.
• Holidays: Ukrainian public holidays are default days off.
• Learning & Development: Reimbursement for development courses/training, fostering a continuous professional development culture where employees seek opportunities and managers coach teams.

We are looking for a NetSuite Technical Engineer to join our team in a growing HVAC and field service business and help maintain and improve our NetSuite environment.

This role is focused on solving complex technical issues, debugging existing customizations, improving scripts and workflows, and implementing reliable solutions inside a production NetSuite environment.

You should be able to investigate problems independently, explain root causes clearly, and communicate technical solutions in English.

Advanced spoken English is mandatory.

Responsibilities:

• Investigate and fix complex NetSuite issues
• Debug existing SuiteScript customizations
• Improve workflows, scripts, and automations
• Propose and implement reliable technical solutions
• Work closely with technical leadership on important decisions

Requirements:

• Strong NetSuite experience
• Strong SuiteScript / JavaScript skills
• Experience with debugging and improving existing code
• Strong problem-solving skills
• Ability to work independently
• Advanced spoken English

Nice to have:

• SuiteQL / Saved Searches
• NetSuite integrations
• ERP systems background
• Experience supporting operations, service, or field-service businesses

Salary: $2500–4000

Format: Full-time, Remote

We're building a privacy-first AI platform for teams working with sensitive documents. We're looking for a contract developer to help ship features and improve the product alongside our founding team.

You'll work across the stack. React frontend and Django backend,  building features, fixing bugs, and improving UX based on clear specs and designs. Our CTO reviews all PRs, so you'll get fast feedback and clear direction.

What you'll work on:

• Frontend components and pages (React, TypeScript, Tailwind)
• Backend API endpoints and integrations (Django, DRF)
• Bug fixes and UI/UX improvements
• CI/CD and testing improvements
• Performance optimisation
   

What we're NOT asking you to do:

• Make architectural decisions (our CTO owns that)
• Work on encryption or security-critical infrastructure
• Design the product from scratch
  
  This is execution-focused work with clear scope. We move fast and ship often.
• Stack: React, TypeScript, Tailwind, Django, Django REST Framework, AWS (S3, Lambda, EC2), Docker, Firebase Auth, Stripe

About the Company

Truxspot is a US-based product company in the logistics and transportation space. We are a small but technically mature team building a complex SaaS product. No corporate bureaucracy — just real ownership, interesting challenges, and direct communication.

About the Role

We are looking for an experienced developer with architectural thinking who is ready to take on technical leadership. You will work alongside our current Tech Lead until June for a thorough handover, then step into the lead role.

Diverse commercial experience matters to us. We are not looking for someone from a large corporation who spent their entire career on a single product. We need a versatile engineer who has seen different projects, can quickly navigate unfamiliar codebases, and makes confident decisions.

Responsibilities

• Code Review (TypeScript, Vue 3, C#, .NET Core)
• Architectural design and planning of new features
• Implementation of complex business logic (mostly backend, but frontend involvement as needed)
• Defining and assigning DevOps tasks when scripts or processes need changes
• Owning the financial/payment layer: payments, subscriptions, reporting (Stripe, QuickBooks)
• Overseeing team solution quality and guiding implementation approaches

Tech Stack

• Databases: MS SQL, PostgreSQL
• Languages: C#, JavaScript, TypeScript
• Frameworks: Vue 3, .NET Core (API), NHibernate
• Platforms & tools: Docker, Jenkins, Node.js, Graylog
• Services: Stripe (Payments, Subscriptions, Invoices, Connected Accounts), Amazon S3 & SES, Twilio, Google Workspace, QuickBooks

• What We're Looking For
  Ukrainian candidates based outside of Ukraine
• Diverse commercial experience across different projects and domains
• Initiative: ability to propose improvements without waiting to be asked
• Architectural mindset — not just shipping features, but shipping them right
• Ability to quickly understand large, unfamiliar codebases
• Middle+ or Senior level proficiency across our stack
• Genuine desire to grow with the team and the product

Compensation & Conditions

• Starting rate: $4,000 – $4,500/month
• After trial period (~1 month): growth to $5,000/month — if it's a mutual yes
• Onboarding together with current Tech Lead through June
• Fully remote
• Direct communication with the company owner

If this sounds like you — reach out. We value honesty, initiative, and the desire to make the product better.

Who we are:

ViewTraff.com - an iGaming Advertising Network.

Our mission is to help Publishers and Advertisers grow their revenue through advanced digital advertising solutions.

🎯 Ad formats we offer:

* In-stream video (pre-roll, mid-roll, post-roll, overlay)

* Background ads

* Banners

* Mobile ads (fullscreen, sticker)

* Popunder ads

💡 We provide high-quality traffic, strong conversion rates, and dedicated partner support every step of the way.

What you will do:

- Find new advertisers for the ViewTraff Ad Network, create new negotiations, and close sales deals.

- Establish and foster partnerships with key clients in the market.

- Understand partner business goals, anticipate future needs, and help determine optimal solutions.

- Network effectively with new clients and develop strong business relationships with existing ones.

- Monitor performance metrics, analyze account results, and prepare reports that support strategic initiatives and network growth.

- Represent the company at industry events, conferences, and digital advertising meetups to strengthen our market presence and expand partnerships.

What we expect:

- Experience working with advertisers in the iGaming industry.

- High-level negotiation skills and the ability to handle objections effectively.

- 3+ years of experience in sales within online advertising (video ads, display, push, native, pop-under, programmatic).

- Understanding of digital assets, ad formats, and campaign strategies.

- Strong grasp of lead generation and marketing analytics tools.

- English proficiency at a B2 level or higher.

We offer:

- Competitive salary and performance-based bonuses.

- The opportunity to work with global advertisers and agencies in a rapidly evolving ad tech ecosystem.

- Compensation for attending industry events, conferences, and professional workshops to stay up-to-date with advertising trends and expand your network.

- Flexible working hours with hybrid or remote work options.

- Paid vacation, sick leave, and additional corporate benefits.

We are searching for a smart and efficient person with basic Linux experience, understanding of networking principles and at least intermediate English level to join us as a Technical Support Engineer. This role includes providing SRE-level technical support to our clients, monitoring clients’ infrastructure, handling incidents and creating basic documentation on a shift basis (including graveyard shifts).

Our primary area of competence is providing DevOps services and our technical support engineers can take free corporate DevOps course provided by our experienced mentors. The most prominent technical support engineers can be offered a transfer to DevOps department.

Duties:

- Providing 1–3 level technical support services

- Monitoring of Infrastructure and Integrations to other systems

- Incident and escalation reporting

- Reporting status and progress according to the project and company demands

- Creating and updating support and maintenance-related documentation

Mandatory skills:

-Experience with Linux

-Intermediate English level (writing)

-Understanding of networking principles and protocols

-Ability to accumulate information and make conclusions

Bonus points for:

- Git experience

- Grafana and Prometheus experience

- System administration experience

- Experience with at least one cloud provider (AWS/GCP/Azure/DigitalOcean)

- Understanding of containers

- Understanding of CI/CD and Infrastructure as Code principles

We offer:

-Remote-first working model (with office in Kremenchuck available)

-Accounting support

-Tax compensation

-Paid sick leaves and vacations

-Flexible working schedule

-English classes

-Health insurance

-Sports compensation

-Educational budget

About us:

Our company works with startups - develop, launch and improve them with modern technologies. Our entire friendly team of talented software engineers work remotely, but despite this, have well-established communication and you will always get help from your teammates. We offer comfortable working conditions on a remote basis and the opportunity to grow in our team.

Required skills: 

• 1 year of experience in SMM / content marketing (preferably in IT, B2B, SaaS, tech).
• Experience managing LinkedIn (personal brands is a strong plus).
• Understanding of organic growth mechanics and audience engagement.
• Strong copywriting skills in English.
• Portfolio with examples of posts, profiles, or growth results.
• Proactive mindset and ability to suggest ideas independently.

Responsibilities:

• Creating and publishing content on LinkedIn and Twitter (X) on behalf of the CEO (personal brand).
• Writing engaging posts aligned with positioning and tone of voice.
• Proactively engaging with the target audience: commenting on relevant posts, participating in discussions, increasing visibility.
• Creating content at conferences and events (short videos, backstage content, photos, insights).
• Managing and growing the company blog.
• Executing the approved marketing plan and suggesting improvements based on performance.
• Collecting and organizing client testimonials and case studies.
• Driving organic traffic growth across social media and website channels.
• Tracking basic performance metrics and reporting on results.

We offer:

•  Young and friendly team
•  Fully remote work
•  Flexible schedule
•  4 calendar weeks of paid vacation
•  10 days of paid sick leave
•  Corporate events and team buildings
•  English classes

Hiring process:

- HR interview (about 25 minutes)

- General interview (up to 1 hour)

Good luck! See you in our team!

Octy

About GigRadar

GigRadar is an AI-powered lead generation and sales automation platform for agencies and freelancers on Upwork.

Our Growth Management team works directly with clients to optimize their positioning, improve proposal conversion, refine targeting, and scale predictable revenue using automation and data-driven iteration.

We don’t “manage accounts.”
We build revenue systems.

Now we’re expanding our Growth team.

Role Overview

As a Growth Manager at GigRadar, you will own a portfolio of clients and be fully responsible for their revenue performance and retention.

Your mission is simple:

• Reduce portfolio churn
• Protect and grow Portfolio MRR
• Identify expansion opportunities
• Ensure clients achieve measurable ROI from GigRadar

This role blends Account Executive, Business Development, and Customer Success but with full revenue ownership.

Your main performance metric: Net Portfolio Churn (%)

What You’ll Own

• Full ownership of your client portfolio (approx. 10 clients per manager)
• Portfolio retention and churn reduction
• Revenue expansion within accounts (upsell, cross-sell, service upgrades)
• Early identification and prevention of cancellation risks
• Strategic growth reviews with clients based on data and performance metrics
• Collaboration with Product, Scanner, and Optimization teams to improve results

You are not a support role.
You are responsible for revenue performance.

Growth Metrics You’ll Be Measured On

• Primary: Net Portfolio Churn (%)
• Portfolio MRR retained
• Expansion MRR within your portfolio
• Cancellation requests prevented

Your compensation directly scales based on churn performance.

Compensation Structure

This is a fully commission-based position with guaranteed $800 draw
There is no fixed/base salary.

Your compensation will be calculated from % of MRR from their client portfolio (GigRadar + management), based on avg $1,200/mo per client:

10 clients = $12,000 MRR
8% (churn < 20%) = $960/mo
12% (churn < 15%) = $1,440/mo
16% (churn < 10%) = $1,920/mo

20 clients = $24,000 MRR
8% (churn < 20%) = $1,920/mo
12% (churn < 15%) = $2,880/mo
16% (churn < 10%) = $3,840/mo

30 clients = $36,000 MRR
8% (churn < 20%) = $2,880/mo
12% (churn < 15%) = $4,320/mo
16% (churn < 10%) = $5,760/mo

$800/mo is a guaranteed draw
if the performance-based compensation exceeds $800, the manager earns that amount instead. 

Managers are not responsible for sales - the GigRadar sales team handles all client acquisition. The manager's sole focus is delivering results and retaining clients. 
There is no cap on the number of clients a manager can hold, and we actively want them to grow their portfolio as large as possible.

Total realistic potential at solid performance (churn < 15%):
10 clients → ~$2,500/mo
20 clients → ~$4,100/mo
30 clients → ~$5,600/mo 

Who We’re Looking For

We’re looking for someone with strong commercial experience, such as:

• Sales
• Account Executive
• Business Development
• Revenue-focused Customer Success

Must-Have Experience

• 2+ years in Sales, AE, Business Development, or Account Management
• Willing to work in US Time Zone
• Experience managing revenue-based client portfolios
• Strong understanding of MRR, churn, renewals, and retention mechanics
• Proven ability to handle objections and prevent cancellations
• Confident communication with founders, agency owners, and decision-makers
• Ability to manage multiple accounts independently

Strong Plus

• Experience in SaaS or subscription businesses
• Experience working with performance-driven or commission-based roles
• Data-driven mindset and comfort reviewing performance metrics
• Experience in Upwork, freelancing, or agency ecosystems

Who This Role Is NOT For

• Someone looking for a fixed salary regardless of performance
• Someone uncomfortable with revenue accountability
• Someone who prefers reactive support instead of proactive growth ownership

Why Join GigRadar

• Direct impact on revenue and company growth
• Clear performance-to-income connection
• High earning potential for top performers
• Fast-moving, execution-focused environment
• Opportunity to grow into senior growth or leadership roles