Jobs Sysadmin

Evoplay is one of the leading GameDev providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Team Summary
Our IT Infrastructure Department consists of three core specialised functions: IT Support (end-user technical support), Systems Engineering (server, network, and cloud infrastructure administration), and Information Security (cybersecurity).

Our mission is to provide strategic leadership and operational management of the company’s IT infrastructure, ensuring high levels of reliability, security, availability, and scalability.

We are building our work around robust IT Service Management (ITSM/ITIL) practices, continuous infrastructure modernisation, and strict compliance with international information security standards.
The team acts as a tech foundation that effectively serves both our outsourcing business and the company's internal product ecosystem.

Job Summary
We are looking for a seasoned, strategic Head of IT with a proven track record of leading cross-functional teams across IT Support, Infrastructure, and Information Security, and operating effectively in highly ambiguous, fast-paced, and business-critical environments.This role offers high strategic impact, with direct influence on the company’s IT strategy, resource allocation, and C-level technology decision-making. It provides full end-to-end ownership of the IT function — from ensuring high-quality day-to-day support to defining and executing long-term cloud and technology roadmaps, as well as a unique opportunity to lead international compliance and certification initiatives (e.g., ISO standards) from setup through audit execution.

Responsibilities and Duties

• Define and execute the company's IT strategy in alignment with business priorities and long-term goals
• Lead, coach, and develop the IT organization across IT Support, Systems Engineering, and Information Security functions
• Ensure high reliability, availability, and scalability of corporate IT infrastructure and cloud services
• Own corporate information security strategy (including risk management, asset protection, and regulatory compliance)
• Lead international certification initiatives (ISO 27001, ISO 22301, ISO 9001), including policy development and end-to-end audit management
• Manage the IT budget and vendor portfolio, including cost planning, optimization, and contractual negotiations
• Ensure business continuity by maintaining Business Continuity and Disaster Recovery plans (BCP/DR) and leading incident response processes
• Drive key technical initiatives (infrastructure modernization, cloud migration, process automation)
• Develop and continuously improve ITSM processes, SLA governance, and user satisfaction measurement

Qualifications and Skills

• 7+ years of experience in IT, including at least 2 years in a leadership role
• Proven experience leading cross-functional teams across IT Support, Infrastructure, and Information Security functions
• Strong background in managing corporate IT infrastructure and cloud platforms
• Solid understanding of information security practices, including IAM, EDR, SIEM, and vulnerability management
• Hands-on experience with compliance and risk management frameworks, including ISO 27001, ISO 22301, and ISO 9001
• At least Upper-Intermediate level of written and spoken English
• Strong strategic mindset with a hands-on ownership approach and effective communication skills
   

Nice to have

• Experience implementing or migrating enterprise platforms such as ITSM, IAM, or cloud solutions
• Understanding of DevOps practices and their integration into enterprise IT environments
• Familiarity with IT governance frameworks such as COBIT or NIST
• Advanced academic background (Master’s degree or MBA) and/or relevant professional certifications in IT management or information security

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

We are looking for a Junior Strong / Middle System Administrator to join our team. This role is ideal for a hands-on professional who combines solid technical skills with strong organizational abilities and enjoys contributing to smooth, efficient company operations.

Requirements

• 2+ year of experience in system administration and/or technical support
• Confident user of office and productivity software
• Strong troubleshooting skills across hardware, software, and network issues
• Basic understanding of office management processes and equipment maintenance
• Familiarity with IT security principles and best practices
• Strong organizational skills and ability to multitask in a dynamic environment
• Strong communications level
• English Level is Intermediate or above

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Perform routine system and equipment maintenance to ensure reliability and efficiency
• Troubleshoot and resolve technical issues to maintain a stable and seamless work environment
• Oversee office-related operations such as equipment setup, basic facility support, and vendor coordination
• Manage inventory of office supplies and IT equipment to ensure optimal resource usage
• Maintain accurate records of equipment, software licenses, warranties, and service agreements

We Offer

• Medical insurance after the trial period
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are looking for a Junior Operations Specialist to join our expanding Operations Team for our key partner in Canada - a leading logistics provider. This role is a fantastic launchpad into Cloud and DevOps engineering. You will play a crucial role in providing 24/7 monitoring and operational support to ensure the seamless functionality, reliability, and scalability of high-load systems. 

Key Responsibilities:

• Monitor system performance, availability, and reliability across Azure cloud services, applications, and APIs.
• Track and identify anomalies in real-time using Azure Monitor, Datadog, Splunk, and Sentinel following defined instructions.
• Diagnose and resolve incidents efficiently according to pre-defined Standard Operating Procedures (SOPs).
• Triage and escalate complex, non-standard issues to senior engineering teams.
• Maintain up-to-date documentation of systems, workflows, and incident logs.
• Theoretical knowledge or hands-on experience with Microsoft Azure (Azure Fundamentals level or similar coursework).
• Basic understanding of networking fundamentals (TCP/IP, HTTP/HTTPS, REST APIs) and Windows.
• Familiarity with monitoring and alerting tools (e.g., Splunk, Azure Monitor, Application Insights) is highly preferred.
• Knowledge of incident management processes and ticketing tools (Atlassian Jira, ServiceNow, etc.).
• English level B1+ (strong written communication is essential for ticketing and documentation).
• Readiness to work in shifts (including night shifts and weekends to cover 24/7 operations).

What we offer: 

• Great career track: an ideal step stone to grow into Cloud Engineer role. 
• Comfortable work environment & fully remote collaboration.
• Paid vacation, sick leave, healthcare insurance, gym, training and certified training 
• Psychologist services
• Comprehensive onboarding, training, and continuous mentorship. Work with a young, dynamic, and supportive team.

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Виконувати щоденні операційні завдання з адміністрування платформи Atlassian: Jira Software, Jira Service Management, Confluence та Atlassian Guard для понад 1 200 користувачів;
• Створювати, підтримувати та оптимізувати правила Jira Automation, а також post-functions, validators і conditions у JMWE;
• Підтримувати та розвивати інтеграції з GitLab, Slack, HiBob, PagerDuty, JEC та іншими підключеними системами;
• Писати та підтримувати Python-скрипти й сервіси для кастомних інтеграцій, автоматизації та обробки даних;
• Розробляти та впроваджувати AI-агентів Rovo для скорочення обсягу ручної роботи в компанії;
• Керувати Jira Assets, включаючи схеми об’єктів, автоматизацію життєвого циклу та сповіщення;
• Адмініструвати контроль доступу, дозволи, SSO, SCIM і безпеку платформи;
• Вирішувати міжкомандні проблеми платформи та робити внесок у її управління й документацію;
• Створювати звіти та дашборди за допомогою нативного функціоналу Jira та застосунків Marketplace.

Досвід, який стане твоєю перевагою:

• 2–4 роки практичного досвіду адміністрування Atlassian (Jira Cloud, Jira Service Management, Confluence, Atlassian Guard);
• Ґрунтовний досвід роботи з Jira Automation, включаючи складні правила, smart values, branching, scheduling та audit;
• Практичні знання JMWE (post-functions, validators і conditions);
• Практичний досвід розробки на Go або Python (REST-клієнти, скрипти, обробка даних);
• Досвід інтеграції продуктів Atlassian із зовнішніми системами через REST API (webhooks, OAuth, pagination, обробка помилок);
• Знання Jira Assets (схеми CMDB, життєвий цикл об’єктів);
• Розуміння моделі безпеки Atlassian: дозволи, рівні безпеки, SSO/SCIM та журнали аудиту.

Ми цінуємо:

• Відповідальність;
• Уважність до деталей;
• Адаптивність;
• Проактивність.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Handle day-to-day Atlassian platform operations: Jira Software, Jira Service Management, Confluence, and Atlassian Guard for 1,200+ users;
• Build, maintain, and optimize Jira Automation rules and JMWE post-functions, validators, and conditions;
• Support and develop integrations with GitLab, Slack, HiBob, PagerDuty, JEC, and other connected systems;
• Write and maintain Python scripts and services for custom integrations, automation, and data processing;
• Develop and deploy Rovo AI agents to reduce manual work across the company;
• Manage Jira Assets, including object schemas, lifecycle automation, and notifications; Administer access control, permissions, SSO, SCIM, and platform security;
• Resolve cross-team platform issues and contribute to platform governance and documentation;
• Build reports and dashboards using native Jira functionality and Marketplace apps.

Experience you’ll need to bring:

• 2–4 years of hands-on Atlassian administration (Jira Cloud, Jira Service Management, Confluence, Atlassian Guard);
• Solid experience with Jira Automation, including complex rules, smart values, branching, scheduling, and audit;
• Working knowledge of JMWE (post-functions, validators, and conditions);
• Practical development experience in Go or Python (REST clients, scripting, data processing);
• Experience integrating Atlassian products with external systems via REST APIs (webhooks, OAuth, pagination, error handling);
• Familiarity with Jira Assets (CMDB schemas, object lifecycle);
• Understanding of the Atlassian security model: permissions, security levels, SSO/SCIM, and audit logs.

It’s a perfect match if you have those personal features:

• Ownership;
• Attention to detail;
• Adaptability;
• Proactivity.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

About the Company

DuDes is a technology-focused company that helps businesses design, build, and improve digital systems, internal tools, automation workflows, and software-enabled operational processes. The company works with clients to understand business needs, translate them into practical technical solutions, and deliver improvements across systems, data, integrations, reporting, and workflow automation. Its approach is hands-on, delivery-focused, and centred on building technology that solves real business problems.

About the Client

The client is a dynamic, rapidly growing specialty chemicals distributor headquartered in Leeds, UK. With deep cultural and commercial expertise, it serves as a trusted bridge between Eastern manufacturers and global markets. The business has quickly established itself as a leader in the UV-curing sector, achieving significant market share in Photoinitiators. Its agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European and UK warehousing, and local support, the client provides high-quality chemical products with strong efficiency and reliability. It continually builds on its core strengths and explores new market opportunities aligned with its expertise.

Highlights

• The client relies completely on the modern Microsoft modern workplace ecosystem, including Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365.
• The role offers flexible, part-time remote work focused on infrastructure stability, user support, and secure device management.
• The client values practical troubleshooting, rapid response times for critical support, and a structured approach to employee onboarding and security compliance.

The Opportunity

We are seeking a practical, organized, and reliable IT System Administrator on a part-time/contract basis to manage, maintain, and secure our internal IT infrastructure. This hands-on role is perfectly suited for a middle-level administrator who is an expert in the Microsoft 365 cloud ecosystem, specifically around Microsoft Intune and identity management.

Your primary mission will be to ensure our distributed team has working, secure devices and seamless access to corporate applications (including our Dynamics 365 ERP/CRM environments). You will own the onboarding process from a technical perspective, manage licenses, and enforce modern security patches across endpoints.

This role requires independent execution. You should be comfortable managing the IT helpdesk ticket queue, troubleshooting hardware/software issues remotely, and proactively hardening our Microsoft cloud tenant with minimal supervision.

Key responsibilities include but are not limited to:

• Manage and optimize Device Provisioning and MDM profiles using Microsoft Intune (Windows and mobile devices).
• Configure, package, and deploy corporate applications via Intune Apps Setup.
• Maintain company-wide security posture by enforcing Windows/phone updates, security patches, and adjusting Intune/Entra ID Policies.
• Own the technical Staff Onboarding process, including laptop imaging, configuration, and profile setup.
• Provide day-to-day IT Support and helpdesk troubleshooting for remote team members.
• Manage corporate Microsoft 365/Dynamics licenses efficiently, auditing usage and optimizing software spend.
• Assist with office equipment setup, network configurations, and basic remote hardware troubleshooting.
• Document IT processes, inventory tracking, hardware allocation, and credentials securely.
• Communicate clearly with internal stakeholders during technical incidents or onboarding windows to ensure a smooth user experience.

Essential requirements for the role:

• Demonstrated experience as an IT System Administrator, Helpdesk Engineer, or IT Support Specialist.
• Strong hands-on experience with Microsoft Intune (App deployment, Device management, Provisioning, Autopilot).
• Solid understanding of Microsoft Entra ID (Azure AD) and modern cloud identity policies (Conditional Access, MFA).
• Proven track record of managing Windows OS and mobile device security, updates, and compliance patching.
• Strong knowledge of Microsoft 365 administration, including user management and license lifecycle management.
• Excellent remote troubleshooting skills (hardware, software, and basic office networking).
• Good English communication skills and a customer-first approach when dealing with non-technical staff.
• Strong organizational skills to manage inventory, onboarding schedules, and IT documentation.
• High reliability and availability to handle urgent support or onboarding tasks within agreed timeframes.

Advantageous / desirable section

• Basic understanding of how Dynamics 365 ERP/CRM environments connect with user licenses and Microsoft 365 groups.
• Experience coordinating hardware logistics or courier services for laptop delivery within the UK/Europe.
• Familiarity with script-based automation (PowerShell) for routine administrator tasks.
• Experience working in a growing business where IT infrastructure needs to scale smoothly alongside hiring.

Summary

• IT Infrastructure Engineer/Systems Administrator with experience in Azure VM lift-and-shift migrations from Rackspace.
• Skilled in provisioning Azure VMs (Web and DB), Windows Server 2012 R2, IIS, Classic ASP, and SQL Server 2014 migrations with full data integrity.
• Strong knowledge of Azure VNet, NSG, and secure VM networking.
• Experienced in VM-based backup strategies (IaaS only), post-migration validation, and Classic ASP session testing.
• Able to deliver fast, stable migrations, documentation, and support within strict timelines (2-3 weeks).
• Focused strictly on infrastructure, not development or PaaS.

Job DescriptionRole Overview

The position is for an IT Infrastructure Engineer / Systems Administrator specializing in Azure Virtual Machine migration. The primary responsibility is to execute a direct lift-and-shift migration of a legacy B2B software platform from Rackspace virtual machines to Azure Virtual Machines. This role focuses on infrastructure, systems administration, and hardware migration rather than software development or cloud-native architecture.

Key Responsibilities

• Provision and configure two Azure Virtual Machines within a Virtual Network (VNet), specifically one Web Server VM and one Database Server VM
• Migrate the web server environment running Windows Server 2012 R2 and a Classic ASP application, including all dependencies and custom software
• Migrate SQL Server 2014 databases, comprising multiple client-specific databases, ensuring full data integrity throughout the process
• Design and implement a data backup and redundancy strategy tailored to Azure VMs, explicitly excluding PaaS or SQL-as-a-Service solutions
• Set up networking components such as VNet, Network Security Groups (NSG), and connectivity between the two Azure VMs
• Validate the full functionality of the application post-migration, with particular attention to session handling due to Classic ASP session variable dependencies
• Document the entire environment and migration process comprehensively and provide a detailed handover to the internal client team
• Provide ongoing periodic maintenance and support following the migration completion

Additional Role Requirements

• Immediate availability to start, with a strict timeline of 2 to 3 weeks to complete the migration.
• Strong communication skills in English (minimum 7/10 proficiency) to interact effectively with non-technical stakeholders.
• Global candidate search with no physical location restrictions.
• Ability to overlap with North American Central Standard Time (CST) business hours for meetings and urgent migration support.

Role Clarifications

• This role is strictly focused on IT infrastructure and systems administration, not software development or cloud-native application engineering.
• No involvement with containerization, Kubernetes, Azure PaaS services, or application code migration/refactoring.
• The migration is a direct lift-and-shift with no re-architecture or service changes.

Technologies and Tools Used: Azure Virtual Machines, Azure Virtual Network (VNet), Network Security Groups (NSG), Windows Server 2012 R2, IIS configuration, Classic ASP environment, SQL Server 2014, Rackspace virtual machines, data backup and redundancy solutions for Azure VMs.

Role Purpose

Responsible for hands-on management, support, and development of Azure and Microsoft 365 cloud environments. This includes infrastructure design, networking, security, automation, incident resolution, and continuous improvement of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Manage and support Azure and Microsoft 365 environments through the ticketing system, handling complex incidents and service requests.
• Perform diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to the design, configuration, automation, and maintenance of cloud infrastructure, networking, and security components.
• Develop and maintain technical documentation, knowledge base articles and operational standards.
• Monitor system availability, capacity and performance; carry out planned maintenance and improvement tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 cloud environments.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016–2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. 
• Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule
   

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule
   

Benefits:

Competitive salary.
Paid time off and US holidays.
Career development opportunities and certification reimbursements.
Remote work environment.
 

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and need a Level 3 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Evoplay is one of the leading B2B solutions for the online gaming industry, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.