Jobs Sysadmin

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

Наш партнер – міжнародна продуктова iGaming компанія, B2B game provider із понад 12-річним досвідом на ринку в пошуку Service Desk Specialist. 

Основний фокус компанії — regulated European markets, а продукти представлені у 27+ юрисдикціях.

Main Responsibilities

– Provide IT support to employees (remote and on-site)

– Manage user accounts, permissions, and system access

– Handle onboarding and offboarding from the IT side

– Prepare and configure employee workstations

– Manage IT equipment procurement, delivery, and inventory

– Troubleshoot hardware, software, and system issues

– Maintain IT documentation and asset records

– Support internal tools (Google Workspace, Atlassian, GitHub)

– Participate in IT infrastructure and security improvements

Mandatory Requirements

– 2+ years in IT support / Service Desk / system administration

– Experience with access management, onboarding, equipment provisioning

– Experience supporting macOS 

– Experience with MDM solutions

– Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

– Basic understanding of cloud platforms (AWS / Azure / GCP)

– Basic understanding of GitHub access management

Nice to have:

– Experience with VPN or LDAP

– Administration experience in Atlassian, GitHub, AWS

– Interest or experience in security topics (Zero Trust, access control, endpoint security)

We offer

– Competitive EUR salary

– Quarterly bonus system

– Flexible schedule

– Medical insurance

– Unlimited vacation and sick leave

– Budget for professional learning

– Modern hardware

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. We are a friendly crew of IT-savvies who value flexibility, technical excellence, and exceeding customer expectations.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Thank you for your interest to the role!

We are Ukrainian bank, part of global German bank Deutsche Bank. 

Location: Kiev

Position Overview

Since 2009, JSC "Deutsche Bank DBU" (Deutsche Bank Ukraine) operates as corporate bank in Ukraine, subsidiary of Deutsche Bank AG, and offers a full range of corporate banking products and services to its clients, i.e. subsidiaries of multinational companies and top tier local corporates.

We are looking for a Technology Service Analyst

Are you passionate about technology and eager to start a career in IT Support? In this role, you will play a key part in delivering high-quality technical support and services to internal teams within the bank. You will have the opportunity to develop problem-solving skills, collaborate with global IT teams, and gain hands-on experience with banking applications and IT infrastructure. If you enjoy troubleshooting, learning new technologies, and working in a dynamic environment, this could be the perfect opportunity for you!

Your key responsibilities

• Ownership of local applications including end-to-end responsibility for application setup from regulatory and DB policies requirements.
• Perform L1/L2 support for IT end-user locally (in-person) or by engaging Global teams.
• Monitor and manage incidents through an IT service management platform.
• Collaborate with IT teams to implement system updates, patches, and upgrades.
• Management/supporting of local IT infrastructure/application related projects including regulatory driven.
• Physical visits to Data Centers and offices to troubleshoot equipment as needed.
• Ensure compliance with bank policies, regulatory requirements, and security protocols.

• Create and update documentation on the use of IT systems.

   

Your skills and experience

• Providing technical support to users (remotely and in the office, Windows 10/11).
• Windows Server 2016/2019, basic administration skills.
• Installation, configuration, testing and maintenance of local application software.
• Working with SQL queries (basic knowledge).
• Oracle (basic knowledge).
• Administration and support of the core banking system (B2).
• Unix skills would be a plus.
• Office 365 (advanced user).
• Understanding of Networks and rules.
• Ability to clearly articulate technical/IT related topics.
• Be flexible – as the role offers flexible hours, occasional overtime or weekend work might be required to support critical IT operations. Rest assured, you will be compensated accordingly.
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Native-level proficiency in Ukrainian and professional-level proficiency in English.

   

What we will offer you

• Opportunity to develop career within a Global International Bank.
• Opportunity to enhance your technical skills.
• Be part of active, professional, and winning team.
• An environment that encourages networking and collaboration across functions and businesses.
• Flexible working arrangement (i.e. remote work condition).
• 28 days of paid annual leave.

• Well-being programs. That’s why we’ve partnered with OpenUp to offer professional mental health support. Learn more.

   

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. 

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. 

Who We're Looking For:

Senior System Administrator who will be responsible for maintaining, improving, and securing the company’s IT infrastructure while also leading complex network and systems initiatives across distributed offices and remote environments. The role combines advanced system administration expertise with strong hands-on networking and infrastructure engineering skills.

Location: Warsaw, Poland.

Key Responsibilities:

System Administration & Infrastructure

• Administer and support Windows Server environments. 
• Manage Active Directory, Group Policies, Microsoft 365, Exchange 2019, and endpoint protection solutions (ESET). 
• Maintain enterprise IT infrastructure, including servers, virtualization, storage, and backup systems. 

Network Engineering & Architecture

• Design and maintain structured multi-VLAN enterprise networks across multiple offices. 
• Configure and support Cisco switching infrastructure, including VLANs, trunking, stacking, inter-VLAN routing, and link aggregation. 
• Administer enterprise Wi-Fi environments (Ruckus, Aruba, Meraki, or equivalent), including 802.1X and guest/corporate segmentation. 
• Configure and maintain Fortinet firewalls and SD-WAN environments with multi-ISP failover. 
• Plan and execute network modernization and migration projects with minimal downtime. 
• Maintain structured IP addressing schemes, DHCP, DNS, and TCP/IP infrastructure. 
• Ensure secure remote access and resilient out-of-band administration. 

Operations & Support

• Provide advanced troubleshooting and escalation support for complex infrastructure and networking issues. 
• Prepare rollback plans and perform risk-aware infrastructure changes. 
• Maintain accurate technical documentation, diagrams, IP plans, and operational procedures. 

Required Skills and Qualifications:

Must-Have Technical Skills

• 5+ years of experience in System Administration / IT Infrastructure roles. 
• Strong expertise with Windows Server, Active Directory, Microsoft 365, Exchange, and endpoint security solutions. 
• Experience supporting Windows and macOS environments. 
• Advanced knowledge of enterprise networking: TCP/IP, DNS, DHCP, VLANs, routing & switching, VPNs, and SD-WAN. 
• Hands-on experience with Cisco switches, Fortinet firewalls, and enterprise Wi-Fi solutions (Ruckus, Aruba, Meraki, or equivalent). 
• Experience designing and supporting segmented multi-site enterprise networks. 
• Strong troubleshooting skills across infrastructure, networking, hardware, and software layers. 
• Understanding of network security, access control, and infrastructure best practices. 
• Proficiency in Ukrainian and English languages.

Nice to Have

• Experience with virtualization, backup systems, scripting, or automation. 
• Relevant certifications (CCNA/CCNP, Fortinet NSE, Microsoft, ITIL). 

• Experience with cloud or hybrid infrastructure environments.

   

What to expect from us:          

Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.

Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.

Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.

Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.

Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Обов'язки:

- технічна підтримка клієнтських проектів;
- адміністрування парку серверів;
- Відповідати користувачам електронною поштою та в системах CRM;
- стежити за основними показниками сервісу та повідомляти колег, коли щось пішло не так і якась частина сервісу перестала працювати;
- Розвиватись. Набувати нових знань та навичок;
- робити клієнтів щасливими;
- Працюємо 24/7, позмінно, тож можемо запропонувати і нічні зміни (якщо розглядаєте і такий варіант).

Вимоги:

Strong Knowledge

    Centos, Debian, ......... unix family OS (kernel updates, services installation, services configurations, crontabs, logs, base debug)

    FTP, FXP, SFTP, FTPS, RSYNC, SCP (transfer protocols, various combinations) installation / configuration

    SSH (key-generation, key-usage, key-agent)

    SSL (csr, crt, key, bundle) installation / configuration

    DNS (domain registration, domain transfer, domain statuses, WHOIS, name server configuration, PTR, A, NS, MX, SFP, DKIM, DMARC, TXT)

    VPN: tinc, openvpn..... (various configuration, transparent vpn), mesh subnets

    IPMI/iDRAC/iLO usage, remote console, VNC

    BIOS settings

    iptables,ebtables,csf

    cPanel (installation / configuration), VestaCP, HestiaCP

    (education) WHMCS (Usage)

    nagios/icinga/observium (configuration / monitoring)

    (education) SolusVM (nodes, ip pools, backups, nodes settings, custom configs for VM's)

    KVM Virtualization (setup and support VM's, backups, backup \ restoration)

    journald, sysctl, dmesg, vmstat, iostat, top, htop, netstat, iperf (various OS diagnostic tools)

    (education) Configure VLAN on the switch

    TCP Stack (networking, cidr, configuration of subnets and interfaces) (mtr/traceroute/tcpdump)

Middle Knowledge

    ESXi, Veeam (setup and support VM's, backups, backup \ restoration)

    (education) Update firmware, BIOS, IPMI, (drivers, etc..)

    Server hardware diagnostics (stresstests, etc).

    (education) LVM (pv, vg, lv), mdraid, Raids (levels)

    TrueNAS (Core, Scale)

    ISPmanager

    LAMP, Nginx, php-fpm

    (education) exim, sbl, spamhaus, blacklists

- грамотне письмове мовлення, вміти писати прості та повні відповіді клієнтам на різні питання;
- розуміння базового пристрою комп'ютера/сервера та робота з ним;
- думати головою. Багато клієнтів не завжди можуть сформулювати свою проблему, тому іноді потрібно знайти нетривіальний підхід для вирішення будь-якої проблеми. Відмахнутися шаблоном не вдасться;
- Знання англійської мови на рівні читання професійної літератури та комунікування письмово.

Бонуси:

- система внутрішньої мотивації та зростання (у тому числі і фінансового).
- якщо з'явилися нові знання та навички, то росте і ЗП;
- компенсація витрат на персональну техніку для роботи;
- компенсація витрат на спорт;

We're a fun and very fast-growing IT company - we provide IT support, consulting and training for small businesses across greater London, those with 1-50 staff. We love our clients and they love us. We do what we say we will, and are good at what we do. If you love technology and helping people with technology in their business - then we're the tech services company for you.

THE ROLE:

Our Engineers help small businesses with any technology questions or problems, we basically do what an IT Department would for a large business - anything technology! From servers, laptops, Macs, PCs, printers, mobile devices to websites, hosting and advising on product specifications - we do it all. We currently need a Systems Engineer to work with our high calibre team to help our client base.

YOUR BACKGROUND:

Demonstrated field experience is required, with at least 2 years industry experience essential. You must have sound knowledge and experience in:

•Office 365 experience

•Windows Server and/or OS X Server

•Windows client & Mac OS

•General networking

•General email and hosting services

•General computer hardware

•A terrific client service attitude

•A willingness to learn and develop

•A willingness for customer service and assist clients over the phone

A decent level of spoken and written English (English courses will be provided)

is a plus

•Powershell and Bash knowledge

•Microsoft certificates

Experience with Apple Macs & iPhones, Android, Windows Phone, Linux, and small businesses would be desired.

We offer

•Flexible working with up to 40% time working from home

•£770 yearly bonus (to start after 6 months of probation, and dependent on performance)

•Out of Hours and Sales commission (after probation) + paid overtime available when required + Flar Tokens

•Medical insurance (upon successful probation completion)

•Bi-annual competitions with big prizes & incentives

•2 English lessons/week (business hours, at company's cost);

•Bar on company's account;

•Monthly fun events;

And more!

REMUNERATION AND WORK HOURS

The Engineer role is full time (40 hours per week, 5 x 8 hour days) with negotiable flexible hours - whatever makes you more productive! You'll be asked to work as a Private Entrepreneur. Annual leave 28 days, 3 paid study days per quarter. We’d like the candidate to attend the office at least once a week (ideally twice)

We'll leave it up to you to tell us why you would be a good addition to our friendly and knowledgeable team. We look after clients with Windows, Mac and Linux machines, so tell us where your passion lies!

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

We are looking for a Senior Microsoft Infrastructure Engineer to join our MSP team and support SMB customers across the USA.

This is a hands-on senior technical role for an experienced L2/L3 engineer who is comfortable working in dynamic MSP environments, handling escalations, troubleshooting complex Microsoft infrastructure issues, and supporting multiple customers at the same time.

You will work directly with Microsoft cloud technologies, endpoint management, security, automation, and infrastructure operations while helping junior engineers with escalations and technical guidance.

Requirements

• 7+ years of professional IT infrastructure experience
• Previous MSP experience
• Strong English communication skills
• Ability to work EST business hours
• Comfortable working under pressure and managing multiple priorities
• Strong troubleshooting and analytical skills
• Ability to work independently in remote environment

• Experience supporting SMB customers in production environments

   

Strong Technical Requirements

• Microsoft 365 administration
• Microsoft Intune / Endpoint Manager
• Entra ID (Azure AD)
• Exchange Online
• Conditional Access
• Microsoft Defender
• Windows 10/11 administration
• PowerShell scripting
• Datto RMM
• SharePoint Online & OneDrive
• Teams administration
• Active Directory & hybrid environments
• DNS, networking, VPN troubleshooting

• Security best practices for Microsoft environments

   

Nice to Have

• Huntress
• Autotask PSA
• ITGlue
• Azure infrastructure experience
• Apple Business Manager
• Okta

• Microsoft certifications

   

Responsibilities

• Support and maintain Microsoft-based customer environments
• Handle L2/L3 escalations from Service Desk team
• Troubleshoot complex endpoint, identity, and cloud issues
• Work with Intune deployments, policies, compliance, and security baselines
• Support onboarding and migrations for SMB customers
• Maintain documentation and technical standards
• Assist junior engineers with troubleshooting and guidance
• Participate in infrastructure improvement initiatives
• Work across multiple customer environments simultaneously

• Support proactive maintenance and monitoring activities

   

What We Expect

• MSP mindset and customer-first attitude
• Ownership mentality
• Ability to stay organized while managing multiple tickets/customers
• Strong communication and documentation habits
• Ability to make technical decisions independently
• High attention to detail

• Reliability and accountability

   

Work Conditions

• Fully remote
• B2B contract
• EST timezone overlap required
• Long-term cooperation

• Competitive compensation based on experience

   

If you are an experienced Microsoft engineer who enjoys solving real-world infrastructure problems and working with modern Microsoft technologies in MSP environments, we would love to talk to you.

We’re hiring an IT Operations Manager to run IT for our globally distributed engineering organization. You’ll own day-to-day IT operations, drive automation and modernization of our IT stack, and serve as the hands-on technical owner of SOC 2 Type II maintenance and client security reviews.

Must Haves:

• 5+ years in IT operations or IT security, including 2+ years leading an IT Support team.
• Hands-on experience running day-to-day IT for a distributed/remote workforce: Google Workspace administration, SSO, VPN, endpoint protection.
• Mac fleet management via MDM (Jamf, Kandji, Mosyle, or equivalent) — explicit, hands-on, current.
• Experience owning onboarding/offboarding, access management, and asset/licensing processes.
• SOC 2 Type II maintenance - evidence collection, control upkeep, annual audit prep, responding to client security reviews.
• Player-coach comfort - one direct report today; the role requires individual contribution alongside leadership.
• Fluent English; comfortable responding to client security questionnaires and participating in due-diligence reviews.

Nice to Have:

• Prior experience in a technology services, consulting, or outsourcing company (familiar with managing IT around client-specific security requirements).
• Experience leading client security questionnaires and due-diligence responses at scale.

Key Responsibilities:

IT Operations Leadership (primary focus)

• Run day-to-day IT operations for a remote, globally distributed team - endpoint management, identity and access, device lifecycle, collaboration tooling.
• Own onboarding and offboarding end-to-end: account provisioning, MDM enrollment, access grants, secure de-provisioning.
• Maintain asset inventory, software license hygiene, and vendor relationships.

IT Automation & Modernization

• Identify repetitive IT workflows and automate them — scripts, SSO flows, provisioning integrations, ticket automation.
• Evaluate and adopt tooling that reduces manual IT touch work (MDM, HRIS↔IT sync, compliance automation).
• Improve self-service so the organization solves common IT needs without opening a ticket.

Security Compliance Maintaining

• Maintain Transcenda’s SOC 2 Type II program — evidence collection, control ownership, annual audit prep.
• Keep IT-side security baselines current: endpoint protection, access controls, MDM policies.
• Respond to client security reviews, questionnaires, and due-diligence requests as the primary technical contact.
• Monitor relevant IT security risks and adjust baselines; no expectation to author new frameworks from scratch.

Cross-Functional Partnership

• Partner with HR on onboarding/offboarding automation and policy enforcement.
• Partner with Legal on contractual security obligations and client review responses.
• Partner with Delivery on client-specific IT setups and access requirements.
• Communicate changes in IT and security posture clearly to the broader organization.

About the Role

We're looking for a detail-oriented and reliable operations assistant to join our team. This is an entry-level position - no infrastructure experience necessary. What matters most to us is that you're a confident computer user, pick up new tools quickly, and appreciate when things are organized and done properly.

We'll teach you everything you need to know. Our processes are well-structured and checklists are ready - your job is to follow them carefully and flag any issues that arise.

What You'll Do

Account & Tool Support

• Create and configure accounts on platforms following established instructions
• Maintain spreadsheets: update statuses, input data, ensure information stays current
• Monitor account issues and report them promptly

Basic Technical Tasks

• Verify configuration correctness against checklists
• Perform regular functionality checks on tools and systems
• Document errors: what happened, what you did, and what fixed it

Communication & Team Support

• Respond to incoming requests and route them to the appropriate team members
• Prepare materials and access credentials for team members
• Keep your lead informed of task status updates without waiting to be asked

Requirements:

• Confident computer user: Browsers, tabs, extensions, settings - none of this intimidates you
• Comfortable with Google Sheets: Filters, basic formulas, sorting
• Eye for detail: You notice when something doesn't add up

• English B1+ level: For reading instructions and written communication

   

Nice to Have (But Not Required):

• Experience in technical support or operations roles
• Familiarity with CRM, helpdesk systems, or email marketing platforms

• Basic understanding of how email works (no deep technical knowledge needed)

   

You're a Great Fit If You:

✓ Take pride in completing tasks correctly the first time

✓ Find meaning in repetitive work - you see quality, not just routine

✓ Prefer clear instructions to vague autonomy

✓ Update your status proactively, without being asked

✓ Report errors immediately, not at the end of the day

This Role Isn't for You If You:

✗ Get bored without creative tasks

✗ Tend to skip steps when you're in a hurry

✗ Prefer to figure things out on the fly rather than follow a process

About Growth

This is an excellent entry point into digital infrastructure, with opportunities to gradually take on more technical responsibilities as you develop in the role.

What it means to be part of our Team

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates

 Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you - we’d love to hear from you!

We are looking for a highly skilled MuleSoft Integration Engineer to join our team. The ideal candidate will focus on building and maintaining seamless data flows between Salesforce and our ERP ecosystem.

Core Tech Stack:

MuleSoft

Salesforce

ERP

Must-Haves:

Strong Hands-on MuleSoft Expertise: Deep experience with Anypoint Platform (Design Center, Exchange, Runtime Manager, API Manager).

Salesforce Integration Experience: Solid understanding of the Salesforce object model and integration patterns.

ERP Connectivity: Proven track record of integrating Enterprise Resource Planning systems (e.g., SAP, Oracle, NetSuite) using MuleSoft.

Integration Specialist Focus: Please note that candidates with experience only in Salesforce (without deep MuleSoft hands-on skills) will not be considered for this role.

Nice-to-Haves:

MuleSoft Certifications: Certified Developer or Integration Architect.

Advanced DataWeave: Mastery in writing complex data transformations.

API-led Connectivity: Practical application of the three-layer architecture (System, Process, Experience APIs).

DevOps & CI/CD: Experience with Mule Maven Plugin, Jenkins, or GitHub Actions for automated deployments.

Security Standards: Knowledge of OAuth 2.0, OpenID Connect, and JWT for securing APIs.

Key Responsibilities:

Design and develop scalable, high-performance integration flows.

Bridge the gap between Salesforce and ERP systems to ensure data consistency.

Optimize existing integrations and troubleshoot complex architectural challenges.

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years. 

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 500+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”. 

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).  

Responsibilities

• Support users (L1-L3)
• Configure internal systems
• Diagnose and troubleshoot technical issues
• Maintain, troubleshoot & upgrade the network infrastructure
• Install and maintain servers, devices and firewall
• Monitor infrastructure
• Ensure the smooth deployment of new SaaS applications
• Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius
• Update technical documentation
   

Requirements

Experience and ownership:

• 3+ years iт SysAdmin role with strong onsite presence
• Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team
• Strong hands-on troubleshooting across endpoints, identity, network, and AV
   

Endpoints and device lifecycle (macOS and Windows)

• Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
• Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
• Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
• Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal
   

Identity, access, and productivity tooling

• Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting
• Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)
• Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues
• Understanding of least-privilege access and clean access request handling
   

Office networking and infrastructure

• Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues
• Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners
• Understanding of VPN concepts
   

Security and IT hygiene

• Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline
   

Communication and collaboration

• Good English for documentation and coordination with the global team
• Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities
   

Nice-to-have

• Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS
• Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks
• Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics
• Experience supporting printers, access control vendors, and office buildouts/refreshes
   

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

We’re expanding our team at JustMarkets and looking for a motivated and enthusiastic IT Specialist to join us! 

If you’re passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At JustMarkets, we believe in fostering your growth and providing a space where you can enhance your skills while making a real difference.

Join us and become part of a team that values collaboration and fresh ideas!

Responsibilities

• Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns
• Managing support tickets, prioritizing requests, and handling escalations
• Joining calls to troubleshoot and resolve complex or high-priority issues
• Conducting technical onboarding sessions for new employees (approximately one per day)
• Preparing, configuring, dispatching, and repairing company equipment
• Participating in daily team syncs and cross-team communication

Requirements

• 1–2 years of experience as a IT Specialist or in a similar technical support role
• Proficiency in macOS, Linux, and/or Windows operating systems
• Understanding of basic network troubleshooting
• Knowledge of antivirus solutions and email systems
• Understanding of network security principles
• Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
• Intermediate English proficiency (B1) in speaking and writing

Will be a plus

• Specialized education or completed courses in system administration or a related technical field
• Understanding of VoIP technologies, including Asterisk
• Familiarity with the Atlassian stack (Jira, Confluence)
• Basic knowledge of Palo Alto NGFW
• Experience with equipment management, asset tracking, distribution, and inventory control

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)