Softsich

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Data Engineer who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

It’s a match if you have:
Hands-on experience with Python for data processing and pipeline development.
Hands-on experience developing and maintaining data pipelines in Airflow.
Experience with cloud platforms (AWS preferred).
Strong SQL skills and experience with NoSQL databases (MongoDB).
Experience with Git for version control and collaborative development workflows.
Experience with CI/CD pipelines for building, testing, and deploying data pipelines and related code.
Ability to work independently, take ownership, and collaborate effectively with analysts and product owners.
Excellent collaboration skills.

Your key responsibilities will include:
Develop and maintain data pipelines orchestrated with Airflow using Python-based DAGs.
Develop and maintain data models in the analytical data warehouse (DWH) to support reporting and business intelligence use cases.
Develop and maintain data validation scripts using Python, SQL, and pandas.
Collaborate with analysts and product owners to deliver well-structured, reliable datasets.

Nice to have:
Experience with DWH Snowflake.
Experience with DataOps, DevOps practices and performance optimization.
Experience with NoSQL databases (preferably MongoDB).

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced DevOps Lead/Head who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

 

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.
– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
– Ensuring production stability, high availability, and scalability of all platform services.
– Configuring and maintaining monitoring, alerting, and observability tooling.
– Leading incident response for infrastructure-related issues and driving post-incident reviews.
– Planning and executing capacity management to support platform growth.
– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
– Maintaining disaster recovery procedures, runbooks, and on-call readiness.
– Coordinating with development teams on infrastructure requirements and service dependencies.
– Managing developer tooling and internal platform services to support engineering productivity.
– Ensuring security best practices and compliance requirements across infrastructure.
– Continuously improving deployment processes, reliability, and operational efficiency.
– Leading, mentoring, and growing a team of infrastructure engineers.
– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
– Proficiency with Infrastructure as Code tools (Terraform, Ansible).
– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
– Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
– Strong Linux administration and scripting skills (Bash, Python).
– Proven ability to mentor engineers and validate technical estimates.
– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

What we offer:

– Flexible schedule and remote format or offices in Warsaw.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?
 

Send over your CV now — we’d love to get to know you better!

Softsich is an international product technology company that develops scalable digital B2B platforms.

 

We are looking for a Senior Web Analyst who will build a systematic web analytics infrastructure from scratch and make the entire user journey, from the first interaction to the target action, fully measurable.

The Senior Web Analyst will be responsible for building and developing the entire web tracking infrastructure. The main goal of the role is to make the funnel measurable, ensure high data quality, and turn analytics into a practical decision-making tool for Marketing and Product teams.

The position is part of the Analytics team and involves close collaboration with Marketing, Product, and Engineering.

 

Key Responsibilities:

- Take full ownership of the web tracking infrastructure, including its architecture, implementation, quality, and further development.
- Build a systematic tracking solution based on GA4, GTM, server-side events, and a proprietary event layer in the DWH.
- Develop and implement a unified UTM-tagging standard across all products, channels, and marketing communications.
- Ensure compliance with tagging standards and maintain high data quality.
- Build transparent funnel analytics.
- Analyse landing page performance, user behaviour, and conversion drop-off points.
- Prioritise issues and analytics initiatives based on their impact on business results.
- Build an A/B testing programme for the web layer.
- Develop experiment design standards, conduct power analysis, and analyse test results.
- Work on experiments related to landing pages, retargeting, and individual funnel elements.
- Develop and improve the traffic channel attribution methodology together with the Marketing Analyst.
- Establish data contracts with the Engineering team to ensure that new features and products are launched with analytics incorporated by design.
- Develop a 12-month tracking strategy, including migration to server-side tracking and preparation for a cookieless environment.
- Generate proactive insights for the Marketing and Product teams.
- Participate in the planning of marketing and product initiatives.

 

It’s a match if you have:
- 3+ years of experience in web analytics.
- Hands-on experience building tracking from scratch or leading a major rebuild of an existing tracking system.
- Advanced knowledge of GA4 and GTM at the architecture level, beyond configuring individual events and tags.
- Strong SQL skills and experience working with raw event data in a DWH.
- Experience implementing server-side tracking using server-side GTM, Conversion API, or similar solutions.
- Practical experience conducting A/B tests using sound statistical methodology.
- Understanding of different attribution models, how they work, and their limitations.
- The ability to translate data into specific business decisions rather than simply producing reports and dashboards.
- The ability to present findings clearly, defend a professional point of view, and work effectively with stakeholders.

 

Nice to Have: 
- Experience in verticals with a long funnel leading to a payment event.
- Experience working in a multi-brand or multi-domain environment.
- Understanding of affiliate traffic and its specifics.
- Knowledge of Python and experience using it to automate analytics processes, validate data, or prepare reports.

 

Personal Qualities:

We are looking for someone who treats web analytics as a product they own and is ready to take responsibility not only for tracking implementation but also for its practical value to the business.

The following qualities are important for this role:
- A strong sense of ownership and attention to detail.
- A proactive mindset and willingness to initiate improvements independently.
- Genuine interest in the final business outcome.
- The ability to identify systemic issues and propose realistic solutions.
- Openness to constructive feedback.
- The ability to defend a professional position with clear arguments.
- The ability to explain complex technical topics in clear business language.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Great analytics doesn’t happen by chance - it’s built by people who turn complex data into clear, measurable business decisions. Send us your CV - we’d love to get to know you better!

Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Infrastructure Lead who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

 

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.
– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
– Ensuring production stability, high availability, and scalability of all platform services.
– Configuring and maintaining monitoring, alerting, and observability tooling.
– Leading incident response for infrastructure-related issues and driving post-incident reviews.
– Planning and executing capacity management to support platform growth.
– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
– Maintaining disaster recovery procedures, runbooks, and on-call readiness.
– Coordinating with development teams on infrastructure requirements and service dependencies.
– Managing developer tooling and internal platform services to support engineering productivity.
– Ensuring security best practices and compliance requirements across infrastructure.
– Continuously improving deployment processes, reliability, and operational efficiency.
– Leading, mentoring, and growing a team of infrastructure engineers.
– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
– Proficiency with Infrastructure as Code tools (Terraform, Ansible).
– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
– Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
– Strong Linux administration and scripting skills (Bash, Python).
– Proven ability to mentor engineers and validate technical estimates.
– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?
Send over your CV now — we’d love to get to know you better!

Hi there!
 

We’re excited to introduce you to Softsich — an international product company that creates innovative digital products and is continuously expanding its presence in global markets.

We are looking for a proactive and product-oriented Product Manager to join our team and drive the development and growth of our products. In this role, you will be responsible for defining product vision, managing the product lifecycle, prioritizing features, and delivering solutions that create value for both users and the business.

You will work closely with Design, Development, Marketing, Analytics, and other cross-functional teams to shape product strategy, make data-driven decisions, and ensure successful product delivery and continuous improvement across global markets.

Responsibilities:
 

• Manage the product area: roadmap, prioritization, backlog management using frameworks (RICE / ICE / WSJF).
• Drive improvements across UI/UX, CMS, and SEO, including navigation, site structure, content presentation, landing and promotional pages, to enhance usability and support business growth.
• Analyze user behavior, conversion funnels, engagement, and search performance to identify opportunities and prioritize product initiatives
• Collaborate closely with Design, Development, SEO, Content, and Analytics teams to deliver high-quality product improvements
• Define product requirements, write clear specifications, manage delivery, validate implementations, and ensure release quality
• Manage the evolution of CMS capabilities, ensuring content teams can efficiently create, maintain, and localize website content
• Lead cross-functional initiatives to improve website performance, discoverability, accessibility, and scalability
• Monitor competitors and industry trends to identify best practices and new opportunities for improving user experience
• Measure the impact of delivered initiatives and continuously optimize the product based on data and user feedback

Requirements:
 

• 3+ years of experience as a Product Manager or Product Owner
• Proven experience managing product areas related to UI/UX, CMS, SEO
• Strong analytical mindset with experience using data to identify problems and prioritize opportunities
• Experience defining product hypotheses, success metrics, and measuring product impact 
• Understanding of UX principles, conversion optimization, web analytics, and user behavior analysis 
• Good understanding of CMS platforms, website architecture, technical SEO, and website performance optimization
• Experience working in Agile environments and collaborating with cross-functional teams
• Proficiency with Jira, Confluence, and Figma
• Experience using web analytics and BI tools such as Google Analytics 4, Hotjar, Tableau / Power BI
• English level: Intermediate (B1+) or higher

Will be plus:
 

• Experience managing multilingual or multi-brand websites
• Experience working with CMS platforms and structured content
• Understanding of advanced SEO concepts, including structured data, indexing, and crawling optimization
• Experience with personalization and content-driven product improvements
• Familiarity with accessibility standards and mobile-friendly design practices

We offer:
 

• Flexible schedule and remote format or office in Kyiv / Warsaw — you choose.
• 20 paid vacation days, sick leaves, and health insurance (UA-/PLbased, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV now to learn more!


 

Hi there! We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.We are looking for a Help Desk Specialist in Warsaw office.

Responsibilities:

• Providing technical support to users via Help Desk (1st and 2nd line): handling incidents and service requests
• Supporting and configuring workstations on Windows/macOS/Linux
• Preparation, configuration, and formatting of new devices (laptops, PCs, peripherals)
• Equipment accounting: issuance, receipt, preparation for reuse
• Support for users in solving basic and intermediate IT problems (hardware/software)
• Consulting on software use and configuration
• Employee onboarding/offboarding (configuring access, equipment, work environment)
• Registering and configuring devices in MDM (enrollment, compliance check)
• Checking devices for basic vulnerabilities and compliance with security policies
• Proficiency in Ukrainian at the B2 level.

Skills & Qualifications:

• Solid knowledge of Windows, macOS, and Linux operating systems
• Experience with Google Workspace
• Understanding of software installation, configuration, and optimization principles
• Practical experience in formatting and preparing equipment for use
• Understanding of IT support processes and working with users
• Experience with MDM/endpoint management is a plus
• Ability to work with ticket systems (Jira, Service Desk, similar)
• Understanding of ITSM processes (Incident, Request, Change — at a practical level)
• Skills in working with scripts/automation (PowerShell/Bash — a plus)
• Knowledge of networks: TCP/IP, DNS, DHCP, VPN (user-level troubleshooting)
• Ability to maintain technical documentation and user instructions
• Understanding of SSO/MFA/Conditional Access principles (at the level of use and basic settings)
• Experience with corporate SaaS services (password managers, collaboration tools)

What We Offer:

• Flexible schedule and freedom to choose: work from our office in Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team?Then welcome on board — let’s grow smarter together!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We're inviting you to become part of our success as a HR People Partner. If you're passionate about building strong teams, partnering with leaders, and creating an environment where both people and business thrive, this opportunity is for you!

Your responsibilities will include:
– Ensure a positive employee experience across the entire employee lifecycle, including onboarding, development, internal mobility, and offboarding.
– Act as a strategic partner to managers and leaders, supporting team effectiveness, leadership development, and people-related decision-making.
– Drive employee engagement initiatives, identify retention risks, and implement actions to improve employee satisfaction and retention.
– Support performance management processes, talent development, performance reviews, and individual development planning (PDPs).
– Manage employee relations cases, resolve complex people-related situations, and mitigate organizational risks.
– Support workforce planning and help align team structures with business goals and future growth.
– Analyze HR metrics, employee feedback, and organizational trends to provide data-driven insights and recommendations.
– Implement and continuously improve HR processes, policies, and best practices in line with business needs.
– Strengthen company culture, support organizational development initiatives, and facilitate change management across teams.

It’s a match if you have:
– 2–4 years of experience as an HR Business Partner, People Partner, or in a similar HR role.
– Experience supporting managers and employees throughout the full employee lifecycle.
– Experience managing employee relations cases and providing practical guidance on people-related matters.
– Experience with performance management, talent development, and employee engagement initiatives.
– Strong understanding of employee lifecycle management and HR best practices.
– Knowledge of performance management processes, PDPs, performance reviews, and talent development practices.
– Understanding of employee engagement, retention, employee relations, workforce planning, and organizational development principles.
– Strong stakeholder management, communication, and collaboration skills.
– Analytical mindset with the ability to interpret HR metrics, identify trends and risks, and make data-driven recommendations.
– Experience preparing reports and presenting insights to stakeholders.

It will be a plus if you have:
– Experience working in fast-paced or rapidly growing organizations.
– Experience participating in organizational change or process improvement initiatives.

What we offer:
– Hybrid work model with offices in Warsaw and Kyiv.
– 24 paid vacation days, paid sick leave, and private health insurance.
– An opportunity to act as a strategic partner and influence team development, leadership effectiveness, and people processes.
– High level of autonomy, ownership, and trust in decision-making.
– Support for professional development, continuous learning, and career growth.
– A collaborative, open, and supportive environment where initiative and teamwork are highly valued.
– The opportunity to work closely with ambitious teams and leaders while shaping employee experience and organizational effectiveness.
– Team-building activities, company-wide initiatives, and a culture that encourages collaboration and engagement.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Apply now and become part of Softsich’s growth story 🚀🚀

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!