Jobs

We are looking for a motivated and detail-oriented System Administrator to join our IT team in Lviv. This role involves maintaining and improving our company’s IT infrastructure, ensuring smooth operation of systems, networks, and user access. We are open to candidates who are in their final years of study and eager to gain practical experience in a professional environment.

Main Responsibilities

• Administer and maintain Linux and Windows Server operating systems.
• Manage user accounts and access rights through Active Directory and Groups.
• Monitor and troubleshoot network performance (TCP/IP, DNS, DHCP).
• Configure and maintain firewall rules at a basic level.
• Diagnose and resolve system or connectivity issues.
• Work with Git and support version control practices.

Nice to Have

• Experience with Bash, Python, or PowerShell scripting.
• Understanding of basic information security principles.
• Familiarity with databases (MySQL, PostgreSQL, MSSQL).
• Experience using Docker or other containerization tools.
• Knowledge of virtualization platforms (VMware, VirtualBox, Hyper-V).
• Basic understanding of AWS services.
• Administration of Google Workspace accounts.
• Experience with Jira or similar ticketing systems.

Qualifications

• English: Intermediate (B1+) or higher.
• Experience: Prior experience in IT administration is an advantage but not mandatory.
• Strong analytical thinking, problem-solving, and responsibility in task execution.

What We Offer

• Career Start Opportunity: Open to senior students or recent graduates eager to grow in IT.
• Professional Development: Learn from experienced system administrators and IT engineers.
• International Work Environment: Collaborate with a multicultural, dynamic team.
• Stable Employment: Full-time position in a growing international company based in Lviv.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

Our Helpdesk team (2 SysAdmins total) owns the internal systems Solidgate runs on: secure access, device fleet, office network, and core corporate tooling. As a Helpdesk Lead, you will own the function end-to-end: define service standards, drive operational discipline, and eliminate manual work through automation.

Scope includes cross-platform fleet management (MacOS / Linux / Windows), identity & access, asset lifecycle, network reliability, and administration of Google Workspace, Microsoft 365, and Atlassian environments. This role partners directly with Engineering, Security, and Leadership to maintain a predictable, safe, and scalable internal IT environment — enabling teams across Solidgate to move fast without friction.

If you take ownership, execute fast, automate what doesn’t scale, write clear docs, communicate with intent, and operate as a strong leader on a team — this is your call!

What you’ll be in charge of

• The Helpdesk function — from daily operations to long-term strategy;
• Maintenance and monitoring of the office network equipment, access control systems, and overall network performance;
• Overseeing office hardware lifecycle: procurement, setup, maintenance, and replacement;
• Management and optimization of corporate software licenses, employee access rights, and security compliance;
• Supervision of the configuration and support of MacOS, Linux, and Windows environments;
• Automation and standardization in onboarding/offboarding and access management;
• Administering Google Workspace, Microsoft 365, Jira, and Confluence environments;
• Technical operations during company events (streaming, AV setup, etc.);
• Proactive monitoring, incident management, and documentation processes;
• Collaboration with leadership to define IT policies, SLAs, and internal service standards.
   

You’re a great fit if you have

• 3+ years of experience in SysAdmin / IT Support / HelpDesk roles (including team or function ownership);
• Solid understanding of networking (VLANs, IPsec, DNS, etc.);
• Strong experience with MacOS, Unix/Linux, and Windows administration;
• Hands-on experience with Google Workspace, Microsoft 365, Jira/Confluence, and Access Control Systems;
• Excellent troubleshooting, prioritization, and communication skills;
• Initiative and ownership mindset — you don’t just solve issues, you improve systems;
• Experience in process building, automation, and IT asset management will be a strong plus.
   

Why Join Solidgate?

• Shape our culture. Lead initiatives that define how our teams collaborate and thrive across multiple locations.
• Your ideas count. Enjoy real autonomy — pitch, test, and implement programs that improve the employee experience.
• Room to experiment. Try new approaches to workplace happiness and engagement with full support from leadership.
• Impact & visibility. See the results of your work directly in team satisfaction and company culture.
• Collaborative environment. Work with energetic, curious colleagues who celebrate wins together.

The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.

Come build something true with us.
We’re True Sea Moss, a fast-growing wellness brand built on the healing powers of one of nature’s oldest superfoods: sea moss.
No powdered promises. No pretty lies. Just clean, potent nourishment pulled from the wild and delivered to the people who need it most.
Learn more about our products: https://trueseamoss.com/
 

As we grow, we’re expanding our technical infrastructure and are looking for a VoIP & GSM Systems Engineer — a specialist who can help us build a reliable communication system for secure SMS and voice verification in the U.S.
This role is ideal for someone who loves working at the intersection of telecom, hardware, and software — someone who understands how to make systems talk, connect, and run seamlessly.

What You’ll Be Doing

• Design and deploy a virtual PBX system using physical SIM cards.
• Build and configure IP-PBX environments (Asterisk, FreePBX, 3CX, or FreeSWITCH).
• Integrate GSM gateways via SIP/IAX2 protocols.
• Connect and manage SIM cards from U.S. operators (Verizon, AT&T, T-Mobile, US Cellular).
• Configure call and SMS routing for OTP, bank verification, and two-factor authentication.
• Test and ensure stable reception of bank SMS and calls.
• Optimize signal quality (antennas, frequency bands, gateway positioning).
• Document configurations and integration steps clearly and concisely.

What You Bring

• Proven hands-on experience with GSM gateways (e.g., GoIP, Dinstar, Hybertone, DBLtek, etc.).
• Solid understanding of IP telephony, PBX configuration, and SIP trunking.
• Experience integrating PBX with web applications or internal systems.
• Familiarity with telecom standards and U.S. frequency bands (GSM 850/900/1800/1900 MHz, LTE Bands B2, B4, B12).
• Knowledge of relevant codecs (G.711, G.722, G.729A, GSM).
• Strong troubleshooting, documentation, and communication skills.

Nice-to-Haves

• Experience optimizing hardware setups (antennas, amplifiers, modems).
• Familiarity with telecom security and anti-fraud measures.
• Understanding of carrier-specific routing and SMS delivery in the U.S.
• Basic scripting or automation skills for system monitoring.

Why Work With Us
We’re building something with depth and direction. No shortcuts. No hype cycles. You’ll be part of a team that actually listens, tests, learns, and evolves — and you’ll have a major say in how our systems scale securely and reliably.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — if you’re ready to engineer reliable connections and help True Sea Moss grow its secure communication ecosystem, we’d love to meet you.

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• At least 2 year experience in an IT support / Help Desk role
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

About Fintech Farm

We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers.

Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments.
One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base.

We launched our first market with Leobank in Azerbaijan in 2021, where we’ve already taken a leading market position.
Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction.
We have several more markets on the roadmap in the next 12 months and are starting to build out teams there.

Why Fintech Farm is a Great Place to Be

Our Ambition

We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money.
You could be a part of this exciting journey.

Our Culture

Customers.
We always go above and beyond to provide an amazing customer experience.
We serve our customers the way we would want our mom to be served.
And who said that banking has to be boring? We make our apps not just easy but fun to use.

People.
We are all business partners in our company. Each of us thinks big, acts as if we own the place and never takes “no” for an answer.
We work with strong individuals whom we empower and trust rather than micromanage.
Common sense rather than formal policies prevails in all that we do.
We always stay curious and open-minded. We embrace the ‘we over me’ culture.

Your Role

We require a skilled IT professional who can manage user accounts across our enterprise systems while driving automation and maintaining high security standards.
This role combines hands-on technical support, identity and access management, and forward-thinking automation initiatives.
The ideal candidate will ensure seamless onboarding and offboarding processes, maintain security compliance, manage IT assets, and leverage AI/automation to improve operational efficiency across our growing organization.

Key Responsibilities

1. Account Creation & Identity Management (40%)

• Provision and manage user accounts across enterprise platforms including:
  • LDAP/Active Directory for directory services
  • VPN solutions for secure remote access
  • Google Workspace
  • Atlassian suite (Jira, Confluence, Bitbucket)
  • Keycloak for identity and access management
  • Additional business applications as required
• Execute onboarding workflows for new employees, ensuring all accounts, permissions, and access rights are configured correctly on day one
• Manage offboarding processes including account deactivation, access revocation, and data transfer/archival
• Maintain role-based access control (RBAC) matrices and ensure principle of least privilege across all systems
• Conduct regular access reviews and audits to ensure compliance with security policies
• Document account management procedures and maintain up-to-date knowledge base articles

2. End User Support (30%)

• Provide tier 1 and tier 2 technical support for all corporate IT systems and applications
• Troubleshoot authentication and access issues across SSO, LDAP, VPN, and other identity systems
• Respond to support tickets via helpdesk system with target SLA compliance
• Assist users with password resets, account lockouts, MFA configuration, and permission requests
• Create and maintain user documentation, FAQs, and self-service resources
• Conduct user training sessions for new tools and security best practices

3. Automation & AI Integration (20%)

• Design and implement automation workflows for account provisioning and deprovisioning processes
• Leverage AI and scripting (Python, PowerShell, Bash) to reduce manual tasks and improve efficiency
• Integrate systems using APIs to create seamless account creation workflows across multiple platforms

4. IT Asset Management (10%)

• Maintain comprehensive inventory of all IT hardware (laptops, monitors, peripherals, mobile devices)
• Manage software license tracking and ensure compliance with vendor agreements
• Coordinate laptop procurement, configuration, and deployment for new hires

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or related field
  OR equivalent practical experience (3–5 years in IT support/administration roles)

Technical Skills

Core Systems

• LDAP/Active Directory: User and group management, OU structure, Group Policy
• Google Workspace: Admin console, user provisioning, security settings, API integration
• Atlassian Suite: Jira and Confluence administration, user/group management, permissions
• VPN Technologies: Configuration and troubleshooting (OpenVPN, WireGuard, or enterprise VPN)
• Keycloak or similar IAM: Identity federation, SSO, SAML, OAuth 2.0
• Linux/Windows administration: Command line proficiency, system troubleshooting

Automation & Development

• Scripting languages: Python, PowerShell, or Bash for automation
• API integration: REST APIs, authentication methods, basic development skills
• CI/CD concepts: Understanding of automation pipelines and DevOps practices
• AI/ML tools: Familiarity with AI-powered automation platforms

Security & Compliance

• Understanding of security best practices for identity management
• Knowledge of compliance frameworks (ISO 27001, SOC 2, PCI DSS basics)
• Experience with MFA implementation and password policies

Soft Skills

• Excellent communication skills: Ability to explain technical concepts to non-technical users
• Customer service orientation: Patient, empathetic, and solution-focused approach
• Problem-solving ability: Analytical thinking and troubleshooting methodology
• Time management: Ability to prioritize multiple tasks and requests efficiently
• Documentation skills: Clear, concise technical writing
• Proactive mindset: Identifies issues before they become problems
• Team collaboration: Works effectively with development, security, and operations teams

What We Are Offering

• Competitive salary (negotiable based on seniority and leadership scope)
• Share options
• Opportunity to shape the SRE function in a fast-scaling fintech start-up
• A collaborative environment that values autonomy, innovation, and impact

Main responsibilities
🔹 Microsoft infrastructure administration
Support, configuration, and updating of Windows Server, Active Directory, Group Policy, DNS, DHCP, and File Services.
Managing accounts, access groups, security rights, and policies through Entra ID (Azure Active Directory).
Implementing and administering Microsoft 365 / Exchange Online / Teams / SharePoint Online.
Integrating local and cloud services into a single hybrid infrastructure (Hybrid Join, AAD Connect).

🔹 MDM (Mobile Device Management)
Configuration, implementation, and administration of Intune (Microsoft Endpoint Manager) for device management (Windows, macOS, iOS, Android).
Deployment of configuration profiles, security policies, Wi-Fi, VPN, certificates, etc.
Device lifecycle management: enrollment, compliance, wipe, retire.
Configuring Conditional Access policies to protect access to corporate data.
🔹 DLP (Data Loss Prevention)
Implementation and administration of Microsoft Purview DLP to prevent confidential data leaks.
Developing and testing DLP policies in Exchange Online, SharePoint, Teams, and OneDrive.
Monitoring breach alerts, auditing user actions, and resolving security incidents.
Collaborating with the IT security department to continuously improve access control and security policies.
🔹 Entra ID (Azure Active Directory)
Configuring Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Self-Service Password Reset (SSPR).
Managing groups, roles, and application access through the Entra ID Portal.
Creating and administering Conditional Access Policies and Identity Protection.
Monitoring and auditing user activity in Entra ID Logs and Microsoft Defender for Cloud Apps.
🔹 Other tasks
Preparing technical documentation, instructions, and security procedures.
Performing updates, migrations, and supporting the lifecycle of Microsoft IT services.
Interacting with suppliers and partners (Microsoft Support, integrators).

Participation in projects to improve security, automation, and standardization of IT infrastructure.
 

We invite you, a highly motivated and results-oriented Junior Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for System Administrator to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

The experience You will need to successfully complete tasks:

• At least 2 year experience in an IT support / Help Desk role
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities
• Upper-intermediate in English

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.
• 4 days work on-site in comfortable office and 1 day fully remote.

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.
• Final interview with CTO.

We are seeking an experienced Senior Integration Engineer with expertise in Mulesoft to join our team.

In this role, you will be responsible for designing, developing, and maintaining integration solutions to ensure seamless connectivity across diverse systems and platforms. You will work closely with cross-functional teams to implement Mulesoft-based integration strategies that align with business needs and technical requirements.

The goal of this function is to develop new methods and interfacing in support of business projects or to enhance the business capabilities of existing interfaces between the IT systems in our landscape. The development is typically based on analysis provided by Functional Consultant and approved by Technical Designer. This function is essential to ensure the evolution of SAP and non SAP integration with other systems with a high level of quality. As we are evolving towards a decentralized environment, application connectivity is a key component in design and a high usage of APIs is expected.

Responsibilities:

• Ability to deliver high quality results meeting established standards and expectations for the organization.
• Work with functional consultants and business analysts to build specified development requirements as well as test and document the work.
• Configuring Queue Management, Alert Management, Performance setup, Integration Directory and SLD (System Landscape Directory)
• Design, develop, test, debug APIs in our Mulesoft platform.
• Deliver CI / CD using established platforms (Github, CTS+)
• Ensure all activities are executed within the agreed planning and budget, and continuously stay focused on delivering high quality solutions.
• Following the Change management and Life cycle management policies and procedures.
• Following the development standards.
• Incident identification, problem solving, and documentation.

Requirements: 

• 5+ years of hands-on experience as Mulesoft Engineer in Mulesoft integration Projects
• Proven experience with enterprise integration, API design, and development.
• Experience with both cloud and on-premise integration solutions
• Strong understanding of Mulesoft components (API Gateway, Anypoint Exchange, etc.) and connectors, API integration design, Mulesoft Anypoint Platform, Mulesoft RTF
• Experience with RESTful web services, API design, and security best practices (OAuth, JWT)
• Familiarity with databases, messaging systems (JMS, MQ), and cloud platforms (Azure).
• Knowledge in process integration design (communications and messaging technologies), enterprise integration patterns.
• Good knowledge of Dataweave, mule connector modules and API specification languages (RAML or Swagger)
• Experience in developing REST APIs and consuming 3rd party web services
• Excellent communication, interpersonal, training and team leading skills and the ability to work effectively within a development team. Capable of providing leadership, mentoring of junior developers and technical support. 
• Preferred knowledge in JAVA development.

Nice to have:

• SAP PI or Cloud Platform Integration exp.
• Source control tools, such as Git
• Docker and Kubernetes.
• RDBMs systems programming
• Kafka 
• Azure (Log analytics, AKS, Gateway, Keyvault, Blob Storage, Event Hub, Service Bus)

Job Description

We are looking for an experienced C++ developer who will take a lead role in specific parts of our projects and become a domain owner.
This role requires a blend of deep technical expertise, problem-solving skills, and the ability to guide and collaborate effectively within a team

Experience & Skills

• 5+ years of professional experience in C++ development
• Experience programming in Linux or Unix-like environments
• Strong knowledge of C++ with hands-on experience in interprocess communication and performance optimization
• Experienced with large code base, maintainer of critical components
• 3+ years of professional development in the communication industry
• Experienced with packet processing, QoS and L2+L3 networking
• Excellent algorithmic background and thinking
• Proactive, balances speed and quality
• Strong communication skills: ability to explain problems clearly and engage the right people for resolution

Preferred Skills (Nice-to-Have)

• Development over DPDK framework
• Experience with Docsis\PON
• Experience with embedded development, configuration of switch chips
• Experience with distributed systems and high-performance applications
• Experienced with K8s & containers
• Familiarity with scripting languages (e.g., shell scripting, Python)

Job Responsibilities

• Design and implement network-oriented applications in Linux userspace
• Work on system-level modules, infrastructure components, and performance-critical features
• Contribute to architecture and design discussions, including scalability, reliability, and maintainability
• Implement new modules and features, and continuously improve existing components
• Collaborate closely with distributed international teams
• Participation in code review processes

Department/Project Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.

To learn more - please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Responsibilities:

1. Provide general administrative support, including managing correspondence, scheduling meetings and call summaries, coordinating travel arrangements
2. Create and edit documents, reports, and presentations using Google Drive and Google Documents.
3. Manage and organize digital files and folders, ensuring information is easily accessible and properly organized.
4. Handle incoming and outgoing communications, including emails and other forms of correspondence.
5. Assist with social media management, including posting updates, monitoring engagement, and responding to inquiries on platforms such as LinkedIn, Facebook, Twitter, and more.
6. Conduct research and gather information as needed for various projects or assignments.
7. Assist in coordinating events, meetings, and conferences, including logistical arrangements, attendee management, and documentation.
8. Maintain confidentiality and handle sensitive information with discretion.
9. Support the team with ad-hoc administrative tasks and projects as assigned.
10.  Assisting with the recruitment process, including posting job vacancies and scheduling interviews.Assisting with onboarding and offboarding processes.
11. Researching and gathering information as needed for various tasks.

Requirements:

1. Experience in Project Management and team supervision across Projects/tasks
2. Excellent organizational and time management skills, with the ability to prioritise tasks effectively.
3. Experience in Websites creation on Wix Platform 
4. Basic knowledge of SMM posts preparation 
5. Experience in structured Emails preparation  
6. Experience with Management Tracking System (Clickup, Jira, etc.)
7. Experience in short (3-5 min) Video creation
8. Experience with various social media platforms, including LinkedIn, Facebook, Twitter, Youtube and more.
9. Strong attention to detail and accuracy in completing administrative tasks.
10. Proficiency in using Microsoft Apps, Google Drive, Google Documents, Gmail, and other relevant Google Workspace applications.
11. Ability to adapt to changes quickly and thrive in a fast-paced environment.
12. Strong communication skills, both written and verbal.
13. Discretion in handling confidential and sensitive information.
14. Strong problem-solving and decision-making abilities.
15. High level of professionalism and a positive attitude.
16. Languages - English (B2), Russian (Fluent).

Location: Warsaw
Job Type: Full-time, office\hybrid
Seniority: Middle
 

We are growing in headcount and number of workstations, and our hardware and service ecosystem is becoming more complex. We need a System Administrator who can take responsibility for first- and second-line support, workstations, office infrastructure, and asset management.
 

Responsibilities

1st and 2nd line support: handling tickets, resolving 70–80% of incidents without escalation, interacting with on-site users.
Workstations: installation, configuration, and maintenance of workstations (macOS, Windows, Linux), VPN clients, disk encryption, standard profiles.
Networks and office infrastructure: WiFi, switches, ports, VLAN, DHCP, DNS, basic routing, diagnostics of common issues; printers, meeting rooms, peripherals.
Services: Google Workspace or Microsoft 365, user accounts, groups, email, calendars, basic policies and access rights.
Asset management: tracking laptops, monitors, peripherals, network equipment, licenses and related accounts; inventory, documentation, storage movement.
Onboarding and offboarding: preparing workstations, issuing and returning equipment, creating and closing accounts, granting basic access.
Documentation: checklists, short user guides, descriptions of standard procedures, suggestions for improvements.

Technology Stack & Orientation

The candidate should have confident experience with most areas; depth is more important than breadth.
Workstations: macOS; Windows 10/11; basic Linux at admin level.
Office network: managed switches, WiFi controller or cloud solution, VLAN, 802.1X, VPN.
Services: Google Workspace, Slack, Atlassian Jira / Confluence; basic email and group administration.
Tools: Jira Service Management or similar service desk, remote access tools, console diagnostic utilities.
Asset management: spreadsheets or specialized systems for tracking equipment and licenses.
 

Requirements

• 3–5 years of experience as a System Administrator or Support Engineer
• Strong administration skills in Windows and macOS
• Understanding of networks: VLAN, DHCP, DNS, VPN, basic routing; ability to use ping, traceroute, nslookup, ipconfig/ifconfig, read logs
• Experience supporting office infrastructure: WiFi, switches, printers, meeting rooms, basic monitoring
• Experience working with a ticketing system, ability to follow priorities and SLAs and keep tasks organized
• Accurate asset and license tracking, attention to detail, disciplined documentation
• Willingness to work full-time in the office, communicate effectively with users, and perform physical hardware tasks
   

Nice to Have

• Experience automating routine tasks with Bash or PowerShell: bulk operations, log collection, software deployment
• Experience with MDM or RMM systems for fleet management
• Experience with migrations: email, WiFi, domains, transition to Google Workspace or Microsoft 365
• Basic understanding of information security principles and an interest in developing toward infrastructure or security roles

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 paid vacation days
• 15 paid sick days
• 5 paid days off
• Benefit bar

Hi there! 

We’re excited to introduce you to Softsich - a dynamic company driving innovation in the IT industry. We create large-scale B2B platforms.

We are looking for an experienced Infrastructure Lead to take ownership of our IT operations and internal systems. You’ll shape and continuously improve IT processes, ensure stability and scalability of our infrastructure, and lead a talented team that keeps everything running smoothly.

Your responsibilities will include:

• Own and continuously improve the IT Service Management (ITSM) process.
• Manage and optimize the IT operations budget.
• Define, track, and enhance operational KPIs and SLAs.
• Oversee IT asset management and vendor relationships.
• Ensure availability, performance, and scalability of internal infrastructure — including monitoring and networking.
• Improve and maintain backup, disaster recovery (DR), and business continuity (BCP) strategies.
• Lead HelpDesk operations and ensure excellent internal support.
• Collaborate with the Security Team to enforce and evolve security policies and practices.
• Manage cloud environments and SaaS services (AWS, GCP, Azure, and beyond).

It’s a match if you have:

• 5+ years in IT operations and infrastructure management

• Proven experience with ITSM frameworks (ITIL)

   

Technical Competence in:

• ITSM: Jira Service Management
• Cloud: AWS, GCP, Azure
• Monitoring: Grafana, Prometheus, Datadog, Zabbix
• Automation: Ansible, Terraform, Python, Bash
• Networking: VPN, Firewalls, Load Balancers
• Security: IAM, SSO, ISO27001, Secret management
• Collaboration: Atlassian, Slack, Google Workspace
• Strong leadership and cross-functional communication
• Analytical mindset and process optimization skills
• Budget management and vendor coordination
• Incident ownership and calm crisis management

What We Offer:

• Flexible schedule and freedom to choose: work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team where numbers have meaning and character?
 Then welcome on board — let’s grow smarter together!

Hi there!

We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
 

We are looking for an ITSM Engineer / System Administrator to manage our internal SaaS ecosystem, cloud services, and corporate network infrastructure. The role includes user lifecycle management, IT support, administration of Google Workspace / Atlassian / Slack, maintaining hardware and license inventory, and supporting cloud platforms (AWS, GCP, DigitalOcean).

 

Key Responsibilities

• User & Access Management
• Handle requests and incidents via HelpDesk
• Provide remote technical support (Anydesk, TeamViewer, etc)
• Prepare and update IT documentation and user instructions
• Manage corporate SaaS platforms: configuration, integrations, automations
• Support and manage Cloud environments (AWS, GCP, DO, etc)
• Support VPNs, firewalls, Wi-Fi networks, and VLANs
• Manage DNS zones, records, domain configuration, SSL, and domain-related troubleshooting
• Configure and monitor networking devices (routers, switches, access points)
• Enforce IT security best practices: least privilege, MFA, access audits
• Maintain inventory of IT hardware, services, subscriptions, and licenses
• Build automations for Slack, Jira, and other tools
• Implement integrations between services to reduce manual workload
• Continuously improve IT operations processes

Requirements

• 4+ years of experience as an IT Administrator / ITSM Engineer / System Administrator
• Strong knowledge of Google Workspace, Slack, and Atlassian administration
• Experience with JSM and remote support tools
• Basic administration experience with AWS/GCP/DO
• Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing
• Experience with asset management, licenses, and procurement processes

Preferred

• Experience with automation (Jira/Slack) and scripting (Bash/Python)
• Experience with MDM solutions
• Experience with VDI solutions
• Understanding of ISO27001/SOC2 requirements

What We Offer:

• Flexible schedule and freedom to choose: work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team where numbers have meaning and character?

 Then welcome on board — let’s grow smarter together!

Role Overview

We’re looking for a Technical Specialist with strong experience in Keap (Infusionsoft), API integrations, and marketing/sales automation. You’ll manage campaigns, data flows, integrations, and core technical infrastructure that supports our funnels and operations.

Required Skills & Experience

• Strong hands-on experience with Keap: campaigns, goals, sequences, pipelines.
• Product & subscription setup, billing automation, opportunity management.
• API integrations, working with API docs, troubleshooting data flow.
• Zapier: multi-step workflows, filters, formatters.
• Basic scripting (Python or JS) for simple connectors.
• DNS management (A/CNAME/MX/TXT), SPF/DKIM, subdomains.
• Zoom meeting/webinar setup and automation.
• Strong troubleshooting and independent problem-solving.

Responsibilities

• Build and optimize automation campaigns in Keap.
• Configure products, subscriptions, pipelines, billing logic.
• Implement integrations via API, Zapier, or custom scripts.
• Manage DNS and technical setup for domains and email authentication.
• Integrate Zoom with automated registration and follow-ups.
• Investigate and resolve CRM or workflow issues.
• Contribute ideas to improve automation processes.

Tech Stack

Keap (Infusionsoft), Zapier, REST APIs, Python/JS (basic), DNS, Zoom, Typeform, OnceHub, WebinarFuel, HTML/CSS.

Project Description

You will support a growing automation ecosystem built around Keap — improving workflows, integrating tools, and ensuring reliable, high-performance marketing and sales operations.