Jobs Project Manager

We are looking for a proactive and motivated Project Manager who will work in a fast-paced environment of a growing DefTech company. 

Responsibilities: 

• Own end-to-end delivery of assigned custom development projects (scope, schedule, risks, stakeholder comms) and work with operation business processes 
• Run project intake and discovery: requirements sessions with business owners, translate outcomes into ADO Epics/Features/Stories with acceptance criteria 
• Maintain ADO hygiene as the single source of truth — backlog, iterations, work item states, status reporting 
• Coordinate delivery across engineering, sales, and finance stakeholders, including the Finland and US office (async, English) 
• Report delivery status and escalations to the TPM weekly; prepare stakeholder-facing updates and presentations 

Requirements: 

• 5+ years managing software/IT delivery projects with business stakeholders (not just task tracking) 
• Proven requirements elicitation — able to run a discovery workshop and produce a structured backlog from it 
• Comfortable working with technical teams without being a developer; can read a system diagram and challenge estimates 
• Strong verbal and written communication — status reports, meeting summaries, escalation emails 

Nive to have:  

• Dynamics 365 CRM or Business Central implementation experience 
• BA/PM certification (PSPO, PMP, or equivalent) or process-mapping experience (BPMN) 
• Experience with AI tools for documentation and backlog drafting 

We offer: 

• Official employment in accordance with Ukrainian labor law. 
• Military service deferment.  
• Modern working equipment. 
• Regular performance reviews to support your professional growth. 
• 24 working days of paid vacation annually. 
• Paid sick-leaves. 
• English language classes. 
• Compensation for educational and training programs. 
• Team buildings and corporate events in a friendly and collaborative environment. 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Marketing Project Manager to join our team!

Requirements:

- At least 2 years of experience as a project manager Knowledge of SDLC and project management methodologies (Scrum, Scrumban, Waterfall);
- Basic understanding of marketing processes;
- Proficient user of Atlassian tools (Jira, Confluence);
- Experience in requirements analysis, resource estimation, project planning, risk, and change management;
- Excellent communication skills and ability to resolve conflicts and negotiate;
- Ability to take responsibility and make quick decisions;
- Ability to work in a multitasking environment;
- English language proficiency not lower than Upper-Intermediate.

Responsibilities:

- Oversee the implementation of tasks and delegate responsibilities across the department;
- Assume responsibility for ensuring tasks are completed promptly within the specified domain;
- Evaluate the results of tasks to verify their efficacy;
- Serve as a bridge between various team members;
- Improve procedures to maximize team productivity;
- Foster cooperation and interaction with other teams within the department and broader group of companies.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

SIMS 4 COMMUNITY MANAGER — NIMALUSIMS

Remote · Part-time · Up to $500 USD per month
Apply at jobs.lighthousevoyages.com — do not DM, apply through the portal

THE BASICS
Hours: 20 hours per week
Pay: Up to $500 USD per month, depending on experience
Paid on: The 5th and the 20th of each month. Partial periods are prorated.
Location: Fully remote, work from wherever you are
Reports to: The founder, directly
Must have: The Sims 4 on PC — not console
Start: ASAP

THE SHORT VERSION
You already play The Sims 4 on PC, not console. You know why a .ts4script has to sit near the top of the Mods folder and what happens on patch day. You've managed communities before and you've posted across multiple platforms.

You won't be on camera. You will be in the game most days: testing mods before they go out, shooting the screenshots we release them with in GShade, looking after the people who pay for this, and getting the work in front of everyone who hasn't found it yet.

WHO WE ARE
NimaluSims is a custom content and script mod studio for The Sims 4.

We build things that don't exist anywhere else in the modding scene. Recent releases include a Holy Bible object with 110 hand-made covers in English and Simlish, a group Bible study system that gathers multiple Sims around a reader and gets them studying together, narrative choice cards that interrupt a quiet moment and ask the player what their Sim does next, plus faith traits, aspirations, lot traits and custom scenarios.

Everything ships base-game compatible. No pack dependencies unless there's no way around it, because a mod that needs four expansion packs isn't a mod most people can play.

WHY THIS ROLE EXISTS
Right now one person builds the mods, looks after 49K+ patrons, writes every post, answers every install question, takes the screenshots and handles the re-uploads. That worked at a smaller size and it doesn't any more.

Patrons are the ones paying for this to exist, and they should never be the ones waiting longest for a reply. That's the first thing we want fixed.

WHAT YOU'D OWN

1. PATREON MEMBERS — THIS IS THE PRIORITY
This comes before everything else on the list.

Patrons pay every month and they should feel looked after every month. You'd own their experience end to end: welcoming new patrons, making sure they can find and install what they paid for, answering their questions first and fastest, checking tier access is actually working, and telling us when someone is about to cancel and why.

If a patron is stuck, nothing else on this list matters that day.

2. GETTING THE WORK FOUND
Our mods need to exist where Simmers actually look for them. You'd create and maintain our listings on CurseForge, The Sims Resource and Pinterest — writing the descriptions, uploading the images, tagging properly, and keeping versions current when a mod updates.

A mod nobody can find is a mod nobody downloads.

3. POSTING EVERYWHERE ELSE
Publishing and scheduling across Patreon, Skool, Tumblr, Ko-fi, Pinterest, TikTok, YouTube, Facebook, Instagram, X and Threads.

You'd write the copy, adapt each post to the platform it's going on, and keep the schedule moving. Video production stays in-house — you're publishing and captioning it, not filming it.

4. TESTING AND SCREENSHOTS
You play every mod before it ships, in a real save, with your own mods loaded — that's where the conflicts show up. Then you shoot the promotional images in GShade and edit them for the release.

5. DISCORD
Moderating it, keeping it warm, welcoming people in, and making sure nobody's question sits unanswered overnight. We'd rather be the small community where you always get an answer than the big one where you don't.

6. DOCUMENTATION AND SUPPORT
Release notes, install guides and troubleshooting a player can follow without knowing what tuning is. Then answering the same install question for the fortieth time as patiently as the first — most people who say a mod is broken have script mods switched off, or XML Injector missing, or a .ts4script buried four folders deep.

7. BUG TRIAGE
Reproduce it, collect the lastException.txt, narrow down which mod and which interaction, and write it up properly. A good bug report from you saves the developer an hour.

8. TRANSLATIONS AND RE-UPLOADS
Coordinating community translators and keeping the string tables straight — including leaving the {0.SimFirstName} tokens intact, because a translation that strips those breaks every notification in that language.

And watching the file-dump sites. When our mods get copied around, players end up on old broken versions and we get the bug reports for a file we can no longer fix.

WHAT A WEEK ACTUALLY LOOKS LIKE
Every day — Patreon first: new patrons welcomed, patron questions answered, access problems fixed. Then Discord. Then whatever came in overnight everywhere else.

Release weeks — Get the build early, play it, try to break it. Shoot and edit the screenshots. Draft the Patreon post, the Discord announcement, the install notes and the platform posts. Get the listings up on CurseForge, TSR, Tumblr and the other platforms. Publish and watch the first hour closely.

Patch weeks — EA pushes an update and something breaks. Reports arrive in different words describing the same fault. You reproduce it, collect the exception file, write it up for the developer, and post the honest holding message so nobody thinks they've been abandoned.

Ongoing — Keep the posting schedule moving. Keep listings current. Coordinate translators. Tell us what the community keeps asking for that we haven't built.

WHAT SUCCESS LOOKS LIKE
By day 30 — Patrons are getting same-day answers. You're handling most of Discord without asking. You've shipped screenshots for a release.

By day 60 — Our mods are listed and current on CurseForge, TSR, Pinterest and the other platforms. Posts go out on schedule across every platform without being chased. Bug reports reaching the developer are clean and reproducible.

By day 90 — You own the community rhythm. Patron questions don't reach the founder. You're telling us what to build next because you hear it before we do.

HOW WE'D WORK TOGETHER
You draft, and posts go out once they're approved. The voice and the aesthetic matter, so we'd rather get that right together early than hand it over cold. As you settle in and the voice becomes second nature, that gets looser.

You'll have direct access to the founder. Small team, no layers, fast answers.

WHAT YOU NEED
• You love this game. Not "I've played it." You have opinions about the packs, you follow creators, and your Mods folder is bigger than you'd admit out loud.
• The Sims 4 installed on your own PC, with the packs you own. This job can't be done on a borrowed machine or a console.
• GShade, installed and running. You'll use it to test mods and shoot every release image. This one isn't negotiable.
• A computer that can run all of it — a heavily modded game with a shader on top.
• Photoshop and Canva. Editing screenshots and building the graphics that go out with every release.
• You've managed a paying membership before — Patreon, Ko-fi, Skool, a subscription community, anything where people pay monthly and expect to be looked after.
• You can run a multi-platform posting schedule without being chased, and adapt one piece of news to eleven different places.
• You can explain a technical thing simply. Walking someone through enabling script mods who has never opened their Mods folder is most of this job.
• You write clearly and warmly in English. Nearly everything you produce here is writing.
• You're comfortable representing any kind of mods community and speaking in its voice.

WHAT WOULD MAKE YOU STAND OUT
Having published on CurseForge or The Sims Resource yourself. Experience running a Patreon from the creator side. A scheduling tool you're fast with. Basic Sims 4 Studio. A second language. Having handled a DMCA or re-upload takedown. Your own Sims content, however small.

THIS PROBABLY ISN'T FOR YOU IF
• You've played The Sims 4 on console but not on PC.
• You want to be the face of a brand. You won't be on camera here.
• You've never used mods and were planning to learn on the job. The community will know.
• You need everything spelled out. A lot of this is noticing what needs doing before anyone asks.
• Repetition frustrates you. You'll answer the same three questions forever, and doing it warmly every time is the job.

HOW TO APPLY
Send:
1. A community or membership you've run, and what it looked like when you started
2. Your Sims 4 setup — roughly how many mods you run, which creators you follow, and your PC specs
3. Three screenshots you've taken yourself in-game with GShade. If you've edited them, or made a graphic out of one in Photoshop or Canva, send that too — we want to see your eye.
4. A short task: pick any mod by any creator and write the release post you'd publish for it. 150 words. We want to see how you explain a technical thing to a player who just wants it to work.

WHAT HAPPENS NEXT
We read every application, and the task carries more weight than the CV. If it's a fit, there's one call — a conversation about the game and the community, not a quiz — and we'll ask for a short Loom video walking through your Mods folder, your graphics work and what you know about The Sims 4. We'll tell you either way.

Apply via jobs.lighthousevoyages.com — do not DM, apply through the portal.
 

Phoenix Games is an innovative technology company building next-generation iGaming and Web3 products for a global audience. We combine AI, blockchain, and cloud technologies to create scalable digital products used by players worldwide.

We're looking for an experienced Project Manager to lead cross-functional teams, coordinate product delivery, and ensure projects are delivered on time, within scope, and with the highest quality standards.

What You'll Do

• Lead software development projects from planning through successful delivery.
• Coordinate cross-functional teams, including Engineering, QA, Design, Product, and Marketing.
• Define project scope, timelines, priorities, and milestones.
• Track project progress and proactively identify risks, blockers, and dependencies.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
• Manage project documentation, roadmaps, and delivery plans.
• Ensure effective communication between internal teams and stakeholders.
• Monitor team capacity and resource allocation.
• Drive continuous improvements in project management processes.
• Ensure projects are delivered on time, within budget, and aligned with business objectives.

Requirements

• 3+ years of experience as a Project Manager in software development.
• Strong understanding of Agile methodologies (Scrum, Kanban).
• Experience managing cross-functional and distributed teams.
• Excellent planning, organizational, and time management skills.
• Strong communication and stakeholder management abilities.
• Experience working with Jira, Confluence, or similar project management tools.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and decision-making skills.
• Upper-Intermediate English or higher.

Nice to Have

• Experience in  Gaming, FinTech, SaaS, or Web3.
• Technical background or understanding of software development processes.
• Experience working with remote international teams.
• Familiarity with project budgeting and resource planning.
• Experience in fast-growing product companies.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work on innovative AI, Web3, and gaming products.
• Career growth opportunities in a fast-growing international product company.

Why Join Phoenix Games?

At Phoenix Games, you'll play a key role in delivering innovative products that reach a global audience. You'll work with a talented international team, coordinate exciting projects, and help shape the future of AI-powered and Web3-enabled gaming while enjoying the flexibility of a fully remote environment.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team. This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

What we’re looking for

• Fluent in spoken English (В2+, work with US customers);
• Experience from 0,5 year in a relevant position;
• Be flexible with the US schedule. Working hours from 16:00 pm to 00:00 Kyiv Time;
• Ability to prioritize tasks for the team and coordinate multiple projects in a changing environment.
   

What you’ll be doing

• Full cycle of project management: from participation in pre-sales preparation to the stage of successful implementation/support of the project;
• Prepares a daily, weekly, and monthly plan;
• Work with technical documentation;
• Provide reporting on the progress of tasks and the project;
• Tracking workload, deadlines, and progress on each project’s tasks.
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

We are looking for an experienced VAS Project Manager in Telco who will own our value-added services end to end: from the first service concept, through operator integration and testing, to launch and the daily work of keeping services healthy and growing. 
 

If you know how mobile operators actually work (billing cycles, subscription and charging flows, the difference between a VAS that launches and one that earns), this role is for you. 

About Us

We are Salasto, an Iraqi game-changer in Telco, Software, Game Development, and AI, based in Dubai, UAE. 
 

Our mission is to elevate Iraq’s tech industries to a global leadership level, with rapid expansion into international markets. 
 

The team offers a chance to grow alongside professionals in Telco, FinTech, Product & Game Development – a diverse and innovative environment with top-level professionals from Sweden, Iraq and Ukraine.

What you will do

• Run VAS projects end to end: service concept → operator integration and testing → launch → post-launch support and iteration.
• Keep everyone aligned: daily communication with operators, external partners, and internal teams; clear ownership, clear deadlines, work that actually ships.
• Own service health: monitor stability and daily performance of live services, and act before small issues become outages.
• Resolve issues at the root: diagnose where a problem genuinely originates, then fix it or route it to the right person fast.
• Coordinate delivery: delegate to internal teams and contractors, and hold the line on quality and timelines.
• Manage service content: keep VAS-facing texts and images current, accurate, and on-brand.
• Represent our services publicly: run our social media presence so it reflects the quality of what we build.

Must Have

1. 4+ years in Telco, with hands-on VAS experience
2. Strong grasp of core operator functionality: billing cycles, charging and subscription flows, VAS lifecycle management
3. Proven track record leading VAS projects from concept through launch
4. Ownership mindset – you spot what needs doing and do it without being asked or reminded 
5. English C1 or above

What we offer

1. Remote full-time position
2. Competitive salary and company benefits  
3. Career growth 

Interviewing Process

1. Intro interview: 30 min
2. Test task
3. In-depth interview: 1 h 

AI-First Project Manager / Operations (German application users/customers)
 

We're a startup that moves fast, runs several projects at once, and uses AI tools everywhere we can. We work with large, established German companies, and we're looking for someone to help keep everything moving internally.
 

What you'd do:

• Turn quick discussions from meetings into clear tickets for developers.
• Check that what developers deliver actually meets the goal.
• Use AI tools (Claude, ChatGPT, Gemini) to work faster: drafting tickets, reviewing work, bulk-editing tasks.
• Keep track of many moving projects at once and switch between them smoothly.
• Pick up the mix of operational tasks that come with an early-stage startup.
   

You're a good fit if you:

• Are highly organized and detail-oriented, but can hold the big picture in your head.
• Love using AI to make your own work faster.
• Learn fast and become the go-to person on new topics quickly.
• German is a plus. A lot of the work involves German-Language data. Our team works in English day to day so its just a plus.
• Can occasionally travel to Germany to meet the team.

We start with a paid trial project so both sides can check the fit, then move to full time.

Apply here and we will get back to you within 3 business days.

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experince working with CRM systems
• Experience as a PM/BA or relevant courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

About the Role
We are looking for a self-driven IT Project Manager with strong technical expertise, an analytical mindset, and the ability to manage multiple small to medium-sized projects in a fast-paced, startup environment. This role is for someone who thrives on challenges, embraces rapid change, and takes full ownership of project delivery from inception to completion.
The ideal candidate is a proactive problem-solver, adept at managing priorities, and comfortable working in a high-pressure, high-growth environment where speed and adaptability are key.
 

Key Responsibilities:
Project Management and Delivery

• Own the full project lifecycle, from ideation to deployment and post-implementation review.
• Develop detailed project plans, ensuring alignment with business objectives and stakeholder expectations.
• Manage scope, timelines and resources to deliver projects on time.
• Drive projects forward with a sense of urgency, ensuring no delays in execution.
  
  Technical Expertise
• Collaborate with technical teams to evaluate solutions, troubleshoot issues, and resolve roadblocks.
• Leverage strong technical knowledge to make informed decisions and challenge assumptions.
• Ensure the delivery of scalable, efficient, and secure solutions that meet technical and business requirements.
  
  High-Paced Collaboration
• Act as a key liaison between cross-functional teams, ensuring alignment across departments.
• Communicate effectively with stakeholders, providing clear updates and managing expectations in a fast-moving environment.

• Foster a collaborative, startup mindset where adaptability and innovation are encouraged.

  
  Risk Management and Problem-Solving

• Anticipate and address potential risks and obstacles with speed and efficiency.
• Quickly analyze and resolve issues to keep projects on track.

• Leverage data and analytics to make real-time decisions and optimize outcomes.
   

  Continuous Improvement

• Identify inefficiencies and propose innovative solutions to streamline project delivery.
• Champion a culture of rapid iteration and continuous improvement.

• Conduct post-project evaluations to identify learnings and refine future processes.

  
  Qualifications and Skills Required:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience managing IT projects in high-growth or startup environments.
• Strong understanding of AI tools and practical experience working with them.
• Knowledge of Claude Code.
• Basic programming knowledge (Junior Developer level or higher).
• Ability to independently research, learn, and understand new technologies and tools.
• Structured and organized approach to work.
• Strong technical knowledge in areas such as software development, IT infrastructure, or cloud solutions.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent analytical skills, with the ability to break down complex problems and implement effective solutions.
• Expertise in Agile, Scrum, or hybrid methodologies.
• Proficiency in project management tools (e.g., Jira, Confluence, or Trello).
• Fluent spoken English, B2 level or higher.
• Exceptional communication skills, with the ability to manage cross-functional teams and stakeholder relationships.

Mirko Solutions is an international IT company specializing in web and mobile development for clients in the US, Canada, EU, and Australia. We are growing rapidly and are currently looking for an Project manager (IT) for a new international project.

Job Requirements:

• 3+ year of experience in this position in the field of IT
• English — upper intermediate +
• Strong knowledge of management principles
• Strong relationship building skills
• Proven working experience in project management
• Solid organizational skills including attention to detail and multitasking skills
• Perform risk management to minimize project risks

Responsibilities:

• Management of a development team including remote employees
• Organization of cooperation with the parties involved in the implementation of the project
• Scheduling and monitoring the execution of tasks
• Communication with foreign customers
• Quality control and project execution according to client’s expectations

We provide the following for our employees:

• Competitive salary according to qualification
• Comfortable working environment
• Experienced colleagues
• Opportunity to work with interesting projects,
• Regular performance reviews
• Friendly atmosphere, care for the comfort of professionals

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location: Lviv only (remote)
Candidates must be based in Lviv. Work is remote.

Required experience:

• 4 + years of experience in project management within an outsourced or product IT company;
• Proven track record of delivering multiple successful projects (preferably in web, mobile);
• Technical understanding gained through experience or education in development, QA, or business analysis.

Required skills:

• Ability to manage the full delivery lifecycle — from pre-sale/discovery to release and post-launch support;
• Proficiency in Jira, Confluence, and documentation management, including maintaining structured project documentation, roadmaps, and delivery reports;
• Experience with project tracking and planning tools, such as Gantt charts, burndown charts, and Earned Value Management (EVM) metrics;
• Solid understanding of Agile and Scrum principles (experience with Waterfall is a plus);
• Excellent analytical and problem-solving abilities with a hands-on mindset;
• Strong leadership and communication skills — able to motivate teams, resolve conflicts, and maintain client confidence;
• Risk management expertise: able to identify potential issues early, assess their impact, and develop effective mitigation plans;
• Proactive and ownership-driven mindset: takes initiative, proposes improvements, and drives decisions rather than waiting for direction;
• Business-oriented thinking: understands how PM decisions impact client goals, budgets, and company success;
• Excellent time management and prioritization skills;
• Participation in HR-related processes — onboarding, performance reviews, salary reviews, and offboarding;
• Involvement in recruitment — interviewing, evaluating, and selecting candidates for project roles;
• Initiating and managing termination processes where necessary;
• Experience with financial coordination — preparing or verifying invoices, tracking project profitability, and supporting financial transparency;
• Upper-Intermediate / Advanced English, both verbal and written.

Would be a plus:

• Project management certification (PMI, CSM, PSM, etc.);
• Experience working with multi-team or complex projects;
• Technical or engineering degree.

Responsibilities:

• The primary goal is to ensure each project’s success — for the client, the company, and the team;
• Define and manage project scope, objectives, and deliverables aligned with client expectations;
• Lead and coordinate cross-functional teams, ensuring effective collaboration and accountability;
• Monitor project progress, identify bottlenecks, and proactively address risks before they escalate;
• Control budget, timelines, and quality to deliver predictable results;
• Facilitate sprint planning, reviews, retrospectives, and recurring status meetings;
• Propose and implement process improvements to enhance efficiency, quality, and client satisfaction;
• Act as the main communication bridge between the client and internal stakeholders, ensuring transparency and trust;
• Support the company’s overall growth through continuous improvement, feedback, and innovation.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

INTERVIEW PROCESS: HR Interview, Technical Interview.

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 10 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location: Lviv only (remote)
Candidates must be based in Lviv. Work is remote.
 

Required skills:

• 8+ years of Project Management experience in software development, including complex, multi-team or multi-stream projects;
• Ability to manage the full delivery lifecycle — from pre-sale and discovery to release and post-launch support;
• Strong technical background and understanding of software development, architecture, integrations, dependencies, and technical risks;
• Proven ability to work with ambiguity, changing requirements, priorities, and complex dependencies;
• Strong client and stakeholder management skills, including difficult conversations, negotiations, and escalations;
• Strong leadership and people management skills — able to resolve conflicts, address performance issues, and build team accountability;
• Advanced risk management and problem-solving skills, including experience recovering projects that are off track;
• Strong financial and business awareness — budgets, profitability, forecasting, staffing, and the commercial impact of delivery decisions;
• High level of ownership and autonomy — able to make decisions and handle complex situations without constant escalation;
• Solid understanding of Agile/Scrum and project planning practices, with proficiency in Jira and Confluence;
• Experience participating in recruitment and HR processes, including interviews, performance reviews, and team changes;
• Advanced English, including the ability to independently lead complex client conversations.

Would be a plus:

• Previous experience in a technical role (Software Engineer, QA, BA, etc.);
• Technical or engineering degree;
• Project Management certification (PMP, PMI-ACP, CSM, PSM, etc.);
• Experience managing multiple projects or accounts;
• Experience with account growth or identifying new business opportunities.

Responsibilities:

• Take end-to-end ownership of project success from delivery, client, financial, and team perspectives;
• Lead complex projects with multiple teams, workstreams, stakeholders, and dependencies;
• Establish structure and processes for new, ambiguous, or problematic projects;
• Manage scope, priorities, timelines, budget, risks, and client expectations;
• Own client communication, including scope negotiations, difficult conversations, and escalations;
• Proactively identify risks and drive mitigation and project recovery plans;
• Manage project financial performance, including budget, profitability, forecasting, and staffing efficiency;
• Work closely with technical teams to understand estimates, dependencies, constraints, and technical risks;
• Lead teams, build accountability, and handle performance and communication issues;
• Participate in pre-sales and discovery, including estimates, team composition, risks, and delivery approach;
• Mentor less experienced PMs and contribute to improving the company’s delivery practices.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

INTERVIEW PROCESS: HR Interview, Technical Interview.

We are a small outsourcing DevOps-as-a-Service company delivering cloud infrastructure, CI/CD, and operational support for multiple client projects. We work with distributed engineers and international clients and focus on reliable execution.

We are looking for a  Project Manager to manage and coordinate our ongoing client projects. You will be the single point of coordination between clients and engineers, responsible for tracking tasks, deadlines, and communication.

Required Skills & Experience
    •    3 year experience in project management
    •    Experience working with technical teams (IT, DevOps, software)
    •    Strong organizational and follow-up skills
    •    Clear and professional written English
    •    Ability to work independently without supervision
    •    Experience with tools like Jira, ClickUp or others

    •    Experience working with outsourcing or consulting companies
 
Nice to Have (Not Required)

• Understanding of DevOps concepts (CI/CD, cloud, containers)

• Familiarity with AWS, or other cloud terminology

   

Responsibilities

Project Management

• Manage day-to-day execution of multiple client projects
• Maintain task boards, priorities, and deadlines
• Track progress, blockers, and dependencies
• Ensure agreed scope and timelines are followed
   

Client Communication

• Communicate with clients on status, timelines, and deliverables
• Run or support regular status calls
• Prepare clear weekly or bi-weekly project updates
• Escalate risks and issues early

Team Coordination

• Coordinate work of DevOps engineers across projects
• Ensure tasks are clearly defined and assigned
• Follow up on delays or missing information
• Keep engineers focused on priorities
   

Documentation & Reporting

• Maintain basic project documentation
• Track hours, workload, and delivery status if required
• Ensure agreements, decisions, and changes are documented

Dataforest helps businesses unlock the value of their data through AI, Data Engineering, Advanced Analytics and custom Web Product Development. We build scalable digital solutions for clients worldwide, driven by a culture of results, flexibility and collaboration.

Now we`re looking for a Senior Project Manager to join our team.

    You'll be a great fit if you have:

• PM Experience: 4+ years of project management experience specifically in an IT outsourcing/outstaffing company (must-have).
• English Level: C1 (Advanced) — fluent written and spoken communication skills for daily interaction with international clients.
• Agility & Context-Switching: Proven ability to switch context seamlessly and effectively manage multiple streams or teams simultaneously.
• Web Dev & Methodologies: Hands-on experience managing web development projects; deep knowledge of Agile (Scrum, Kanban) and Waterfall frameworks.
• Planning & Execution: Strong background in project planning, estimation, roadmap creation, and defining key performance metrics (KPIs/OKRs).
• Documentation & Tools: Deep understanding of project documentation standards and solid experience with task-tracking tools (Jira, Confluence, etc.).
   

     What you’ll do:

• Cross-Functional Team & Coordination: Coordinate cross-functional teams (developers, designers, QAs, and other specialists) across multiple autonomous project streams.
• Drive & Enhance AI-Driven SDLC: Take initiative in optimizing and scaling software development processes using modern AI tools and practices.
• Resource & Capacity Management: Take full ownership of team capacity and resource allocation; plan timelines, set objectives, and manage task assignments.
• Define & Track Success Metrics: Establish, monitor, and report on key project health and delivery metrics at every stage.
• Stakeholder Management: Maintain clear, proactive communication with key client stakeholders, internal dev teams.
  
  We ensure your growth with:
• Competitive salary fixed in USD
• Flexible working schedule and fully remote work format
• Paid vacation days and sick leave days 
• Personal and professional development opportunities
• Participation in building innovative projects from scratch using modern technologies
• Team-building activities and corporate events
• English classes and educational events.

Title: Senior Service Operations Analyst
Reports to: Team Lead, Service Operations
Department: Service Operations
Type: International Contractor
Shift: 8:00 AM - 5:00 PM Eastern Time
Location: Remote

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview:

We are seeking a Service Operations Analyst (Pod) to join our growing Service Operations team within a Managed Services Provider (MSP) environment.

This role is designed for a senior individual contributor who can bring structure, follow-through, and operational ownership across one or more service delivery pods.

The Service Operations Analyst (Pod) acts as the connective layer across Clients, Service Delivery, Support Managers, Project Managers, Support Managers, and Finance to ensure key workflows move forward consistently, risks are surfaced early, and nothing critical gets stuck.

This is not a traditional administrative support role. It is a higher-ownership position focused on operational excellence, cross-functional coordination, workflow maturity, and helping shape how the pod support model evolves as Atlas continues to scale.

Responsibilities:

Pod Operational Ownership:

• Act as the Service Operations point person for one or more service delivery pods.
• Bring visibility to open actions, blockers, service risks, and operational dependencies across teams.
• Reduce dependencies on Support Managers for non-technical work.
• Ensure work moves forward consistently through structured follow-up, accountability, and clear ownership.

• Partner with managers and stakeholders to improve operating rhythm, reduce friction, and strengthen execution.

   

Client Health, QBR Readiness, and Service Visibility:

• Drive QBR readiness and post-QBR follow-through across assigned scope.
• Monitor client health indicators, including backlog trends, SLA risks, service escalations, CSAT/NPS inputs, and other operational signals.
• Help prepare pod-level visibility into performance, risks, and opportunities.

• Ensure action items, opportunities, and service concerns identified through QBRs or leadership reviews are tracked to completion.

   

Support Project Coordination and Client-Facing Execution

• Coordinate support-related projects, follow-through activities, and operational workstreams that sit between pure ticket support and formal project delivery.
• Help manage timelines, action items, dependencies, documentation, meeting follow-up, and owner accountability for support projects within assigned pods.
• Serve as a client-facing operational partner during support-related initiatives, ensuring clients receive clear communication, timely updates, and strong follow-through.
• Participate in client meetings as needed to review status, clarify next steps, gather requirements, and help keep operational or support-related commitments on track.
• Partner with Support Managers, Project Managers to ensure internal execution and client expectations stay aligned.

• Surface risks, delays, or coordination gaps early so they can be addressed before they affect the client experience.

   

Billing, Quote, and Commercial Workflow Ownership:

• Own and evolve billing-related workflows tied to support projects, recurring reviews, and monthly follow-through.
• Monitor billing alignment, usage trends, exceptions, and revenue-impacting gaps.
• Own quote management visibility and ensure proposals, pricing-related follow-through, and related approvals move efficiently.
• Build regular checks and balances so Admin and Associate execution remains accurate, timely, and measurable.

• Identify recurring breakdowns in workflow and propose more scalable operating structures.

   

Workflow Governance and Process Improvement:

• Own complex, cross-functional operational workflows end to end, ensuring they are clear, documented, and sustainable.
• Simplify recurring work by improving process design rather than relying only on manual pushing and reminders.
• Identify operational inefficiencies, recurring blockers, and unclear handoffs, then recommend practical improvements.

• Help define standards, expectations, and service levels for key Service Ops workflows.

   

Tooling, Dashboards, and Operational Monitoring:

• Monitor dashboards, progress views, and recurring operational trackers to ensure leadership has clear visibility.
• Support the structure and maturity of Service Ops workflows in tools such as Monday.com, ConnectWise Manage, Power BI, and related systems.
• Maintain operational visibility into aging work, SLA issues, billing/process gaps, and other pod-level risks.

• Partner with leadership on metric design, operating visibility, and practical dashboard usage.

   

Cross-Functional Coordination:

• Coordinate effectively across Service, Project Managers, Support Managers, Finance, and other internal stakeholders.
• Serve as a reliable operational partner who can move work across departments without direct authority.
• Support rapid response and follow-through when service, client, billing, or workflow issues require multi-team coordination.

• Communicate clearly on status, risks, blockers, and next steps.

   

Automation and Scale:

• Identify manual, repetitive work that can be simplified, automated, or shifted downward appropriately.
• Reduce dependencies on Support Manager for non-technical work
• Help define and support AI, automation, or workflow-improvement opportunities within Service Ops.
• Measure whether changes are actually reducing manual load and improving consistency for Admin and Associate roles.

• Contribute to building a more scalable pod support model over time.

   

Qualifications:

• 3+ years of experience in service operations, business operations, project coordination, or a related operational role, ideally within an MSP, IT services, or professional services environment.
• Strong follow-through, ownership, and accountability.
• Ability to manage multiple cross-functional priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong judgment in ambiguous situations, including knowing when to escalate and when to drive resolution directly.
• Experience working with operational tools such as Monday.com, ConnectWise Manage, Power BI, Excel, or similar systems.
• Comfort working across technical and non-technical teams.
• Ability to create structure, improve workflows, and keep work moving without relying solely on management escalation.
• Strong attention to detail and operational discipline.

• Willingness to operate as a senior individual contributor in a role that is still evolving.

   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment.
• Experience supporting QBRs, client health reporting, or service delivery visibility.
• Exposure to billing workflows, quote/proposal management, utilization tracking, or financial process coordination.
• Ability to identify patterns, turn ambiguity into structure, and improve operating processes.
• Process-oriented mindset with an eye for scale, simplification, and operational maturity.
• Leadership maturity and the ability to influence outcomes without direct people-management authority.
• Interest in helping shape a growing Service Ops pod model.

• Technical aptitude or interest in service-delivery systems, reporting, and workflow automation.

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.