Jobs Business Analyst

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner with extensive experience in data-driven projects of varying complexity, ideally with a strong background in Data Warehouse (DWH) development and BI reporting to join an internal company project.

In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.

Responsibilities:

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, QA engineers, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying real needs
• Develop and maintain BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI, Tableau
• Create report prototypes and analytical visualizations independently when needed
• Contribute to the automation, standardization, and optimization of reporting processes
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions

Requirements:

• 3–4 years of professional experience as a Business Analyst working on data-intensive projects involving BI solutions, reporting, and data platform development
• Confident SQL skills and a solid understanding of data modeling principles
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English

Will be a plus:

• Experience participating in the end-to-end development of a Data Warehouse / SSA layer from scratch
• Experience building BI prototypes or POCs independently before involving developers

Personal profile:

• A proactive mindset and the ability to dive deep into complex business problems
• Proven problem-solving and conflict resolution skills
• Strong results-oriented mindset
• Excellent communication skills, both written and verbal

At UAI Labs, we build intelligent automation and AI solutions that help companies work smarter, faster, and at scale. We partner with Private Equity firms and their portfolio companies to fix broken and inefficient processes using a practical mix of RPA, AI and process redesign. With the focus on real business impact, not quick fixes. As a fast-growing startup, we work on diverse, high-impact challenges and turn ambitious ideas into solutions that truly scale. 

About the Role 

We are looking for a highly organised, analytical, and people-focused Business Analyst to join our delivery team. In this role, you will work closely with clients to understand their processes, uncover bottlenecks, translate business needs into clear requirements, and support the design of automation and AI solutions. 

You’ll play a key role in stitching together the business perspective, technical approach, and delivery roadmap, ensuring our solutions actually solve real problems. 

Responsibilities 

• Run discovery workshops to understand current processes, pain points, and opportunities 
• Document AS-IS and TO-BE processes with clarity and structure 
• Translate business requirements into functional specifications for developers 
• Support prioritisation and help shape automation roadmaps 
• Gather and validate data required for business cases 
• Collaborate closely with developers during solution design 
• Support UAT planning, execution, and defect triage 
• Create process-definition documents (PDDs), requirement specs, and user guides 
• Communicate with stakeholders at all levels to ensure alignment 

• Contribute to continuous improvement of delivery methods and documentation standards 

   

Required Skills & Qualifications 

• Bachelor’s degree in business, Engineering, Information Systems, or related field 
• 3-4 years of experience in business analysis, consulting, operations, or similar roles 
• Strong skills in mapping processes and identifying inefficiencies 
• Experience gathering and documenting requirements 
• Excellent communication and stakeholder management abilities 
• Strong analytical thinking and attention to detail 
• Ability to work in fast-paced, ambiguous environments 
• Previous experience in consulting or working directly with clients 

• Comfortable communicating in English, both spoken and writte.

  German language proficiency (C1/C2 or native level) is required for this role, as you will be communicating with German-speaking clients/partners on a daily basis. 

   

Preferred Qualifications 

• Experience with data analysis, automation, RPA, Process Mining, or AI-led transformation projects 
• Understanding of basic technical concepts (APIs, data flows, system integrations) 
• Experience working with tools like Miro, Visio, Lucidchart, or process mining platforms 

• Exposure to software development lifecycle (Agile/Scrum preferred) 

   

Who You Are 

• A clear communicator who can simplify complexity 
• Curious, structured, and naturally analytical 
• Comfortable engaging with both technical and non-technical teams 
• Someone who loves solving problems and asking “why does it work like that?” 
• A team player who takes ownership and drives work forward

We are looking for a System Analyst with experience in telecom and IT projects to join a project for a telecom operator. You will be responsible for analyzing business needs, designing system architectures, and working closely with cross-functional teams to deliver effective solutions.

Key Responsibilities:

• Study and analyze the architecture and interaction of existing telecom, IT, and BSS systems
• Analyze business needs of internal/external clients, consider possible limitations, and design solution architecture
• Provide expert evaluation of project documentation (briefs, concepts, etc.)
• Align requirements between internal/external stakeholders and other involved parties
• Analyze complex business processes and model them using UML or BPMN

• Design system architecture and define detailed system requirements

   

Qualifications:

• Higher education, preferably in Information Technology, Computer Science, or Applied Mathematics
• Experience in telecom domain
• Experience working with systems such as Billing, CRM, DWH, and others
• At least 3 years of experience as a System Analyst in IT projects
• Knowledge of telecommunications networks (GSM, GPRS, EDGE, CDMA, etc.) and TCP/IP, Ethernet, IP infrastructure is a plus
• Understanding of REST architecture and basics of DBMS
• Experience with Jira, Confluence, and Enterprise Architect
• Strong analytical thinking, ability to gather, formalize, and document business requirements within a project/task
• Ability to adapt quickly to changing requirements and technologies
• Project management skills: project planning, RACI matrices, conducting meetings, documenting meeting notes
• Ability to effectively collaborate with different company departments (emails, meetings, tasks) and take responsibility for delivering results

• Strong communication and stakeholder management skills

   

Would be a plus:

• Experience with MS Project
• Experience with large-scale projects and working with multiple enterprise-level systems

A leading Ukrainian research company, recognized internationally for advanced research in fine organic synthesis and the development of preparative methods for organic compounds (with applications in pharmaceuticals and biotechnology), is looking for a Business Analyst to strengthen the Odoo ERP implementation team.

Requirements:

• 1+ year of experience in CRM/ERP administration or implementation, or entry-level Business Analyst experience
• Strong analytical skills: requirements gathering, analysis, and solution design
• Excellent communication skills, ability to work with stakeholders at all organizational levels
• Understanding of system integrations and ability to prepare technical specifications
• Confident user of cloud services, Jira, Google Workspace, and MS Office
• Experience with Figma, Camunda, Miro, and similar tools
• Skills in process visualization and stakeholder presentations
• English level: Intermediate or higher
• Knowledge of BPMN, UML, and business process modeling approaches
• Understanding of the full business process lifecycle and change management
• Familiarity with different project methodologies

Responsibilities:

• Participation in ERP system implementation and ongoing support
• Continuous analysis and optimization of business processes through IT solutions
• Requirements gathering from management and staff
• BPMN process modeling, use case development, integration and functional documentation
• Solution design and preparation of technical tasks for ERP
• Documentation and formalization of company processes
• Functional decomposition and change request analysis
• Identifying improvement opportunities and proposing solutions
• Reporting on project progress and presenting prototypes and final solutions

We Offer:

• Military reservation (booking)
• Official employment and full social guarantees
• 8-hour working day
• Full equipment for efficient work
• Partial dental cost compensation (on-site clinic)
• Subsidized meals at the company cafeteria
• Shuttle service to/from Lisova metro station

About BotsCrew

BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

Role Overview

We’re looking for a Business Analyst (Middle level) who is ready to take ownership of client-facing work at the intersection of business, product, and AI-driven solutions. In this role, you’ll work directly with US-based clients, founders, and delivery teams to understand business goals, define solution scope, and drive accounts from discovery through execution.

You will act as a key point of contact for assigned accounts, combining business analysis with elements of account management and product ownership. This role goes beyond documentation — you’ll influence decisions, align stakeholders, and help shape AI-powered products that deliver measurable business impact.

This role is ideal for someone who wants to grow into an Account Strategist position and take real responsibility for client success, not just execution support.

What You’ll Do

• Support Requirements Gathering
   
  • Lead and co-lead client interviews, discovery calls, and workshops to uncover business goals, constraints, and success metrics.
  • Analyze and structure business processes, pain points, and opportunities for AI-driven solutions.
  • Own the creation of user stories, process diagrams, functional requirements, and prioritization inputs.
     
• Collaborate with Founders & Teams
   
  • Act as a key communication bridge between clients, founders, and delivery teams.
  • Ensure business needs are clearly understood by technical teams.
  • Proactively identify gaps, risks, and misalignments and drive resolution. 
     
• Work with US Clients & New Business
   
  • Communicate directly with US-based clients, including enterprise and well-known brands.Take ownership of parts of the account relationship, including ongoing alignment, expectation management, and follow-ups.
  • Assist in tailoring AI solutions to specific industry and client needs.
     
• Contribute to AI Product Development
   
  • Research AI tools, frameworks, and market trends.
  • Help prepare feature specifications and test scenarios.
  • Support quality checks and collect feedback for improvement.
     

• Learn & Grow

   

  • Build skills in account ownership, product thinking, and AI solution design.
  • Learn to translate business challenges into AI-powered solutions.
     

What We’re Looking For

• Experience & Education:
   
  • 3+ years in business analysis, product,account management or tech-related roles.
  • Proven experience working on client-facing projects, including direct communication with external stakeholders.
  • Degree in business, technology, or a related field (or equivalent practical experience).
     
• Skills:
   
  • Fluent English is a must.
  • Strong business analysis and problem-structuring skills.
  • Experience working with cross-functional teams (engineering, product, delivery).
  • Strong communication and presentation abilities.
  • Curiosity about AI and digital products.
  • Highly organized, detail-oriented, and proactive.
  • Comfortable using tools like Google Docs, Excel, and ChatGPT.
     
• Mindset:
   
  • Ownership-driven: takes responsibility for outcomes, not just tasks.
  • Eager to learn and grow in a fast-paced, innovative environment.
  • Collaborative, open-minded, and adaptable, able to challenge ideas constructively.
  • Motivated to grow into account strategy and product ownership roles.
     

Why Join Us

• Work directly with founders on real AI projects.
• Collaborate with leading US brands on impactful AI digital transformation initiatives.
• Learn from industry experts in AI and product development.
• Be part of a team building technology that’s shaping the future.
• Flexible working hours and the option to work remotely.
• 20 working days of paid vacation plus 5 days of paid sickness
   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you’d like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

Drive finance ERP solutions for complex, high-load digital products

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for an experienced Business Analyst (ERP Finance) to support and develop finance-related ERP workflows within complex, high-volume transactional environments.

In this role, you will work closely with finance, operations, payments, and product teams, translating business needs into clear functional requirements and supporting the development of effective ERP solutions.

Your key responsibilities will include:

• Gather, document, and validate business requirements from stakeholders across finance, operations, payments, and product teams.
• Be responsible for end-to-end financial workflows for high-load transactional products, including operations and finance analytics and reporting.
• Define functional specifications for the Finance ERP system.
• Collaborate with developers, architects, and system integrators to shape requirements, data models, and diagrams.
• Lead stakeholder sessions to map business processes and identify system needs.
• Document system behavior, workflows, data dictionaries, and training materials for ERP end users.
• Stay informed of regulatory, tax, and operational changes that impact financial systems.
  
   

It’s a match if you have:

• Bachelor’s degree in Finance, Accounting, Information Systems, or a related field.
• 3+ years of experience as a Business Analyst with a focus on ERP or finance systems.
• Experience working with high-volume transactional systems.
• Strong understanding of financial controls, reconciliation processes, and compliance.
• Experience designing or working with ERP systems (custom or commercial).
• Familiarity with Agile/Scrum environments and software product life cycles.
• Upper-Intermediate level of English (written and spoken).
  
   

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
  
   

Send over your CV now — we’d love to get to know you better!

We are looking for a Business Analyst with a good sense of quality and superior analytical and communication skills. If you are such a person, we invite you to join our team!

What you will do

• Communicate with the customer to gather and understand requirements and customer needs;
• Processing and preparing technical documents;
• Participate actively in discovery and other sessions that are required to complete the Business Analysis phase of the project;
• Proactive stance to help pre-sales complete proposal and win the opportunities;
• Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view;
• Facilitating requirement discussions with key stakeholders to ensure decisions are made and understood by all;
• Stay current with Salesforce releases, features, and best practices through continuous learning and certifications.

We are looking for

• Experience as a Business Analyst focusing on CRM systems projects (Salesforce, Dynamics, Netsuite, SAP, Sage, Hubspot);
• 2+ years of relevant and progressive BA professional experience;
• Ability to gather requirements from stakeholders;
• Experience in documenting requirements;
• Ability to represent a workflow or process with the diagram;
• Wireframing skills;
• Great analytics skills;
• Good communication and presentation skills, ability to work as a team player;
• Skilled in critical thinking and problem-solving;
• Understanding of SDLC and agile development processes;
• English Upper Intermediate level or higher, both verbal and written.
• Polish Upper-Intermediate level or higher, both verbal and written

Will be a plus

• BA certification;
• Understanding what’s possible within the Salesforce platform;
• Contribute to change management efforts to facilitate a smooth transition to Salesforce solutions;
• Salesforce Certificate.

About us

Syndicode is a value-driven software development partner with a globally distributed team of engineers, designers, architects, and IT managers. We are united by the mission to provide our clients with software products and services that perform, look, and work as designed.

We believe that our people and culture sustain Syndicode’s success. Our team is unified by shared principles like Accountability, Involvement, Excellence, Visibility, Integrity, Innovation, Win-Win, and Flexibility. Syndicoders are professionals who pursue self-improvement through continual learning, are eager to introduce improvements to work processes, and can analyze various sources to make sound and timely decisions.

If it sounds like you, apply for our vacancies and become a new Syndicoder!

About the role

As a Business Analyst, you will play an important role in aligning clients' business needs with our technology solutions. Your role involves analyzing data, understanding client requirements, and translating them into effective project specifications. Working collaboratively with diverse teams, you'll be pivotal in optimizing processes, fostering clear communication, and ensuring the successful delivery of outsourcing solutions.
 

What you’ll be doing

• Creating comprehensive and robust documentation and requirements that align with the Software Development Life Cycle (SDLC) phases and meet the customers' specific needs
• Conducting workshops and meetings to gather requirements, prioritize features, and resolve conflicts, fostering effective stakeholder collaboration
• Identifying the business needs and expectations of the customer and translating them into business change drivers and effective technical solutions
• Utilizing business analysis methods and techniques to establish and document functional, non-functional, and transition requirements with end-to-end traceability throughout the project life cycle
• Identifying potential risks and developing a strategy to mitigate them
• Reviewing, documenting, implementing, and maintaining business processes for both the internal team and customers
• Auditing project processes to improve results and customer satisfaction
• Contributing to sprint planning sessions by providing insights into the feasibility and effort required to implement features
• Facilitating clear, ongoing communication with all parties involved in a project to ensure a shared understanding is maintained

What you’ll need

• 4+ years of working experience as a Business Analyst
• Experience working on mobile-first or mobile product environments
• Proficiency in English (advanced level)
• Strong requirements elicitation skills using BA elicitation techniques (interview, document analysis, prototyping, observation, requirements workshops, brainstorming, etc.)
• Understanding of requirements' classification (business, stakeholder, solution) and ability to communicate them to stakeholders
• Ability to define design options and recommend the solution
• Experience in process analysis and modeling (as…is and to..be states) using graphical notations
• Strong knowledge of requirements management and project tracking tools (Jira, visualization tools)
• Understanding of SDLC
• Familiarity with Market Analysis and User Personas creation

Nice to have

• Business analysis certifications
• Be able to understand complex data structures and identify necessary changes
• Understanding of API integration principles

What you’ll get at Syndicode

• 15 days of vacation, 11 holidays, and 20 sick leave days per year
• Fully remote position
• Educational support and professional growth opportunities
• Continuous feedback and transparent communication
• Opportunity to influence processes and product decisions
• Self-management and flexible working approach
• Dynamic, fast-growing environment

We are looking for an experienced Business Analyst to join our team and work on innovative digital products across international markets.

We are particularly interested in candidates with experience in relevant industries such as FinTech, Healthcare, and iGaming.

Responsibilities:

⦁ Conduct meetings with clients
⦁ Identify, collect, and document business and functional requirements
⦁ Prepare detailed design and project documentation for development
⦁ Collaborate closely with development and design teams to implement client solutions
⦁ Monitor project timelines and ensure quality delivery

Required Skill Set:

⦁ 3+ years of experience as a Business Analyst in a tech company
⦁ Hands-on experience in requirements gathering (discovery sessions, scoping calls, document analysis, etc.)
⦁ Strong knowledge of Business Analysis theory, Scrum, and Agile methodologies
⦁ Experience working with Confluence (administration level)
⦁ Strong client communication and stakeholder management skills
⦁ Basic technical knowledge and understanding of SDLC
⦁ Ability to effectively communicate with developers and designers
⦁ English level: Upper-Intermediate or higher
⦁ Strong analytical thinking, problem-solving skills, attention to detail, and time management

What We Offer:
• Fully remote
• 21 paid vacation days + 3 paid sick leave days
• Working schedule: 9:00–18:00 or 10:00–19:00 (Kyiv time)
• Cooperation format: Ukrainian FOP or European B2B contract

Your future responsibilities:

• Create comprehensive documentation, including system requirements documents, business process diagrams (BPMN, UML) and technical specifications to facilitate project understanding and implementation
• Collaborate with project participants to collect, document, and prioritize business requirements for various project components
• Analyze and evaluate current system architecture, identifying areas for improvement and alignment with project goals
• Conduct data analysis and modeling to ensure data flow support and structures meet project objectives and reporting requirements
• Analyze system integration points, ensuring smooth data exchange between various components and systems
• Evaluate potential system solutions and make recommendations based on cost-benefit analysis, feasibility studies, and fit with project objectives
• Develop use cases, user stories, and other artifacts to describe system behavior and interactions, providing clarity for developers and project participants
• Collaborate with quality assurance teams to ensure system changes are compliant and maintain high quality
• Assist in change management activities by assessing the impact of proposed changes on systems, processes and stakeholders, and assist in communication and training activities
• Develop templates and quality criteria for business and system analysis artifacts

Your skills and experience:

• Minimum of 1 year of experience in business or systems analysis and/or product management
• Experience with project management methodologies such as Agile, Scrum, Waterfall
• Formulation of high-level technical requirements and specifications for the software product
• Mastery of process visualization tools Visio, Draw.io
• Experience in building/rebuilding processes
• High level of communication skills to communicate with various stakeholders and ability to explain technical concepts to users in simple language

Will be a plus:

• Understanding of financial monitoring processes or experience in this area
• Knowledge of BPMN 2.0 and UML notations
• Knowledge of SQL and/or Python
• Understanding and experience with APIs and web services
• Language: English (Upper-Intermediate, B2 — will be an advantage)
• Education: Completed higher education (additional specialized education will be an advantage)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки: 

• Створювати вичерпну документацію, включаючи документи з вимог до системи, діаграми бізнес процесів (BPMN, UML) та технічні специфікації для полегшення розуміння та впровадження проекту
• Співпрацювати з учасниками проекту для збору, документування та встановлення пріоритетів бізнес вимог для різних компонентів проекту
• Аналізувати та оцінювати поточну архітектуру системи, ідентифікуючи області для поліпшення та відповідність цілям проекту
• Проводити аналіз та моделювання даних для забезпечення підтримки потоку даних та структур, що відповідають цілям проекту та вимогам звітності
• Аналізувати точки інтеграції систем, забезпечуючи безперешкодний обмін даними між різними компонентами та системами
• Оцінювати потенційні системні рішення та надавати рекомендації на основі аналізу вартості та користі, досліджень можливості та відповідності цілям проекту
• Розробляти сценарії використання, користувацькі історії та інші артефакти для опису поведінки системи та взаємодій, забезпечуючи ясність для розробників та учасників проекту
• Співпрацювати з командами забезпечення якості, щоб забезпечити відповідність системних змін вимогам та підтримувати високу якість
• Допомагати у діяльності з управління змінами, оцінюючи вплив запропонованих змін на системи, процеси та учасників, а також допомагати у комунікаційних та навчальних заходах
• Розробляти шаблони та критерії якості до артефактів бізнес та системного аналізу

Твій досвід та навички:

• Мінімум 1 рік досвіду в області бізнес або системного аналізу та/або управління продуктом
• Досвід роботи з методологіями управління проектами, такими як Agile, Scrum, Waterfall
• Формулювання високорівневих технічних вимог та технічного завдання до програмного продукту
• Володіння інструментами візуалізації процесів Visio, Draw.io
• Досвід побудови/перебудови процесів
• Високий рівень комунікативних навичок для спілкування з різними стейкхолдерами та здатність пояснити технічні концепції користувачам простою мовою

Буде плюсом:

• Розуміння процесів фінансового моніторингу або досвід роботи в даній сфері
• Знання нотацій BPMN 2.0 та UML
• Знання SQL та/або Python
• Розуміння і досвід роботи з API та веб-сервісами
• Мова: Володіння англійською мовою (Upper-Intermediate, В2 — буде перевагою)
• Освіта: Закінчена вища освіта (додаткова профільна освіта буде перевагою)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: ми гарантуємо стабільний дохід та щорічні бонуси за ваш особистий внесок. Крім того, у нас є реферальна програма з винагородами за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile, корпоративна бібліотека.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
 

We are looking for a passionate and dedicated Middle Business Analyst to join our team in Lviv/Kyiv!
 

What You'll get to do:

• Collaborate with various departments to ensure seamless integration of processes and systems.
• Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards.
• Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions.
• Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements.
• Create and maintain detailed project documentation, including process flows, functional specifications, and user stories.
• Participate in the development and refinement of business processes and system improvements.
• Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise.

What You need to know:

•  
• 2+ years of experience as a Business Analyst, preferably in the iGaming industry or a related field.
• Strong ability to create and interpret UML diagrams and wireframes.
• Solid understanding of business process and system requirement methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Fluency in English, both written and spoken.
• Ability to work effectively in a team and independently.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons
  
  Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Screening requirements (please read first):

• Non-negotiable: hands-on experience with process mining or task mining and ML/AI models used to analyze operational workflows (workflow discovery, variants, bottlenecks, cycle time, handoffs, deviations).
• Required: a 2–5 minute intro video link in your resume or via the platform (smartphone recording is fine). Applications without the video may not be reviewed.

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Senior Product Business Analyst (AI/ML) to help us build a polished, user-ready product experience around Graphio.ai’s core mission: stopping revenue loss before it happens by detecting broken handoffs between teams.

In this role, you will translate complex cross-functional execution problems into clear product requirements, data definitions, and measurable validation criteria. You will work closely with the Product Manager, Machine Learning and AI specialists, and Software Engineers to define what “successful execution” looks like for customers, turn that into reliable detection and alerting behavior, and continuously improve signal quality using API-enabled metadata from existing systems.

This role is rooted in B2B SaaS execution workflows, where multiple teams and systems must stay aligned for deals, renewals, and contracts to move smoothly. Your work will directly impact how accurately Graphio.ai detects misalignment early, how actionable the alerts are, and how fast customers see value after launch.

Key Responsibilities:

• Partner with the Machine Learning Engineer to define how the system automatically discovers and constructs the golden path (ideal workflow / best-performing execution pattern) from API-enabled metadata - including inputs, assumptions, and expected outputs.
• You will not manually build or validate customer workflows. Your role is to define requirements, data definitions, and evaluation criteria so the model generates the ideal workflow reliably and consistently.
• Translate customer process reality into clear modeling requirements: what a workflow step is, how handoffs are represented, how similar workflows are grouped, and how “successful execution” is determined at scale.
• Define API-enabled metadata requirements needed for automated modeling: event taxonomy, entities, identifiers, timestamps, ownership fields, system-of-record rules, and data quality constraints.
• Specify deviation definitions relative to the golden path (ideal workflow): missing step, wrong sequence, excessive delay, broken ownership transition, stalled handoff - and how deviations should be prioritized.
• Work with Engineering and Machine Learning to ensure modeling outputs are product-ready: stable, consistent across updates, and understandable enough for the end user to act on.
• Own the user-facing capability to review and edit the golden path (ideal workflow): allow customers to add/remove steps and adjust what “good execution” means, while preserving a reliable baseline generated by the system.
• Define and continuously improve weekly/monthly reporting: what insights are surfaced, how they are explained, and how reports/alerts are delivered to the accountable owner (a specific responsible person).
• Establish evaluation and monitoring for automated modeling and deviation detection: track misses vs false alarms, consistency of the generated ideal workflow, lead time gained, and actionability tied to revenue outcomes.
• Investigate accuracy issues: analyze why the system generated an incorrect ideal workflow or missed a deviation, propose improvements, and validate fixes through regression checks.
• Maintain a library of reference workflows and test scenarios that represent common cross-team handoff patterns and failure modes in workflow-driven B2B environments.

Preferred Qualifications:

• Experience building or supporting AI/ML-enabled B2B SaaS products, especially where models drive user-visible workflows and decisions.
• Hands-on experience working with event-based data and operational systems (for example: CRM, customer success platforms, ticketing systems, project management tools, finance/contract systems).
• Familiarity with workflow analytics / process mining concepts (workflow reconstruction, handoffs, cycle time, bottlenecks, variants).
• Experience defining data contracts: event taxonomy, entity identifiers, timestamp conventions, ownership fields, and data quality rules.
• Background in designing evaluation and monitoring for model-driven product behavior (false positives/negatives, consistency, drift, and business impact).
• Exposure to LLM-powered features (structured prompting, quality criteria, safety constraints, and human review loops), with a product mindset rather than research focus.
• Ability to create and manage reference scenarios and test libraries that represent real enterprise workflows and edge cases.
• Comfort collaborating across Product, Machine Learning, and Engineering teams in an agile environment, with strong written documentation skills.
• Experience working in workflow-heavy domains such as Revenue Operations, Customer Success Operations, Deal Desk, Legal Operations, Finance Operations, or Project Delivery.
• Prior work in early-stage or fast-scaling environments where you owned problems end-to-end and shipped iteratively.

What we offer:

• A role where you actually own a meaningful slice of the product (how the ideal workflow is defined, how deviations are detected and explained, how reports work).
• Close, practical collaboration with the Machine Learning Engineer and Software Engineers to ship improvements - not just write specs.
• Clear success criteria: fewer false alarms, fewer missed deviations, better weekly/monthly reports, faster time-to-value for customers.
• A fast feedback loop: you’ll work with real customer workflows (metadata only), learn what breaks, fix it, and see results quickly.
• Exposure to real cross-team execution in companies: Sales, Customer Success, Legal, Finance, Product, Operations - and how handoffs impact revenue.
• Remote-friendly team with a simple setup and low overhead.
• Competitive compensation and room to grow as the product and team scale.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Position: On-Chain Analyst & Researcher

Employment Type: Full-time / Part-time / Remote

Compensation: Base rate depending on experience (up to 2500 USDT) + % of profits from algorithms utilizing on-chain inefficiencies discovered by the candidate

Responsibilities:

• Analyze on-chain data across various blockchains (Solana, Ethereum, L2s, BNB Chain, etc.)

• Produce reports on transactional activity, user behavior, anomalies, and emerging trends

• Monitor and analyze meme token launchers, meme-related protocols, DeFi protocols, and CEX/DEX activity

• Write analytical materials based on collected data

• Data visualization (e.g., Dune) is a strong plus but not mandatory

• Analyze and oversee the performance of algorithms leveraging discovered on-chain inefficiencies for profit

Requirements:

• Understanding of how various EVM and non-EVM blockchains and DeFi ecosystems work

• Skills in collecting and analysing on-chain data

• Ability to formulate hypotheses and validate them using data

• Knowledge of different types of arbitrage, sniping, and MEV strategies


In your cover letter, please describe your journey in the crypto space:

• How did you get started?
• What trends have you experienced or actively participated in?
• What are you currently working on in the space?
• How actively have you used the Solana blockchain?
• What tools have you used for on-chain research and analysis?

Tech4You — це сучасна українська компанія, яка з 2020 року допомагає бізнесам по всьому світу зростати та масштабувати цифрові рекламні кампанії. Ми надаємо комплексну інфраструктуру для роботи з рекламою, включно з експертизою, рекламними акаунтами без щоденних обмежень, підтримкою модерації та допомогою у масштабуванні бізнесу на платформах Meta, Google, TikTok та інших.

Наша команда працює з клієнтами у сферах e‑commerce, EdTech, Affiliate Marketing, мобільних додатків та інших нішах, допомагаючи ефективно збільшувати ROI та досягати амбітних бізнес‑цілей. Ми цінуємо відкриту корпоративну культуру, підтримку команди та можливості для професійного розвитку, тому приєднання до Tech4You — це шанс навчатися у досвідчених колег та розвиватися у сфері IT-проектів і аналітики.

Обов’язки:

• Прийом та структуризація запитів від бізнесу;
• Формалізація та документування завдань у Jira та внутрішніх документах;
• Участь у зустрічах, ведення нотаток та планування робочих сесій;
• Контроль виконання завдань, підтримка порядку в backlog та roadmap;
• Організація та підтримка комунікації між бізнесом і розробкою;
• Підтримка керівника проекту у щоденних операційних завданнях.
   

Вимоги:

• Досвід: 0–2 роки (бажано 6–12 місяців у суміжній ролі);
• Розуміння базових IT-концепцій та термінології;
• Аналітичне мислення, висока організованість та відповідальність;
• Впевнене володіння Google Docs, бажано знання Notion / Confluence / Jira.
   

Ми пропонуємо:

• Можливість професійного розвитку у сфері IT та аналітики;
• Підтримку команди та наставництво від досвідчених колег;
• Локація: переважно Варшава, можлива віддалена робота при сумісному часовому поясі;
• Роботу у дружній, динамічній та професійній команді, де цінуються ініціатива та відповідальність.

Зацікавила ця можливість? Надсилайте резюме та відгукуйтесь на вакансію — будемо раді поспілкуватися з вами!

Delta M — продуктова IT-компанія, що входить до складу міжнародної групи компаній Delta M Group. Уже понад 18 років ми розробляємо та впроваджуємо програмні рішення по всьому світу.

Наше програмне забезпечення — Delta M CRM та Delta Tel — використовують 100+ банківських та фінансових установ у понад 20 країнах на території Євразії, Африки та Латинської Америки.

Ми розширюємо команду та шукаємо Business Analyst, який любить працювати на перетині бізнесу та технологій.

Сайт компанії:http://delta-m.com.ua/

Що буде у ваших задачах:
• Збирати та аналізувати бізнес-вимоги клієнтів
• Перетворювати їх у структуровану технічну документацію (BRD, SRS, user stories, use cases)
• Моделювати бізнес-процеси (BPMN, UML)
• Працювати з REST API та SQL 
• Бути ключовою точкою комунікації між клієнтами та Dev-командою
• Контролювати відповідність реалізації вимогам

Наш ідеальний метч:

• досвід роботи як Business Analyst 
• практичний досвід та впевнене розуміння SQL та REST API
• досвід з BRD, SRS, user stories, use cases, BPMN та UML
• самоорганізованість та відповідальність за результат

💡Якщо ваш досвід у бізнес-аналізі ще розвивається — це ок, головне технічне мислення та бажання заглиблюватися в продукт.

Що ми пропонуємо:

• Роботу у міжнародній продуктовій компанії
• Реальний вплив на продукт, який використовують у різних країнах
• Команду, де бізнес-аналітик відіграє ключову роль у впровадженні рішень
• Фокус на якість роботи, а не на кількість тасок

Також:
• конкурентну та стабільну оплату
• прозору систему бонусів за завершені впровадження
• оплачувану відпустку та компенсацію лікарняних
• корпоративну англійську мову
• бонуси на спорт / навчання / здоров’я

📍 Формат роботи: remote / hybrid / office
📍 Графік: пн-пт, 9:00–18:00

Для тих, хто працює з офісу — затишний простір за 5 хвилин від метро Чернігівська з сучасною технікою та смаколиками ☕

Етапи відбору
1️⃣ Знайомство з рекрутером
2️⃣ Технічне інтерв’ю
3️⃣ Тестове завдання
4️⃣ Оффер 🎉

Готові приєднатися до Delta M?
Надсилайте своє резюме — будемо раді знайомству.
Якщо ваш досвід відповідає позиції, ми зв’яжемося з вами протягом 5 робочих днів 💙