Jobs Business Analyst

Role Overview

This is a hands-on, execution-driven role working directly with the Head of Project. You'll take new projects, tools, and features from zero-to-one — researching them, testing them, and handing them off to whoever will own them long-term. It's not a coordination or people-management role: we need someone energized by figuring out something new, who builds systems and documentation as they go rather than managing a team.

Key Responsibilities

Project Execution

• Drive high-priority projects from brief to delivery
• Manage timelines, dependencies, and priorities across teams
• Track everything in motion and push work to completion
• Flag delays early and resolve blockers without escalation
• Take new projects/features at the zero-to-one stage, research and test them, and pass them to the team that will run them long-term (e.g. testing a new tool integration and building the adoption plan for marketing, or exploring a new monetization platform and rolling out a usage plan)

Systems & Documentation

• Build documentation and lightweight SOPs for the specific tools and initiatives you research, and hand them to marketing
• Create scalable operational frameworks
• Identify bottlenecks and fix them with systems, not manual workarounds
• Launch new projects in Notion from scratch and keep them structured, accurate, and visible

Execution Support

• Translate priorities into clear plans with owners and deadlines
• Coordinate across departments as needed to ensure alignment and follow-through — without managing them
• Support growth, monetization, and automation initiatives
• Deliver concise research and actionable summaries

Documentation

• Maintain clear, usable process documentation
• Build a knowledge base that scales with the team

Requirements

Must Have

• 4+ years of experience in R&D, Operations, or similar roles
• Strong Notion expertise (non-negotiable) — a real builder: project tracking or a personal dashboard with live metrics, not just a Knowledge Base/Wiki
• Comfortable using AI tools and automation — mandatory
• Experience building and documenting processes for new tools or initiatives
• Excellent communication skills in English (C1 and above)
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and problem-solving skills

Nice to Have

• PMP or equivalent certification
• Automation tools (Make, Zapier, etc.)
• Experience in media, affiliate, or performance marketing
• Familiarity with ClickUp, Airtable, or Google Sheets

We're looking for someone who:

• Is proactive and takes ownership
• Thinks commercially and solves problems independently
• Is energized by figuring out something new rather than running something established
• Thrives in a fast-paced environment
• Pays close attention to detail
• Is eager to grow alongside the company
• Doesn't need or want a people-management track — this role stays hands-on

What We Offer

Professional Growth

• International and multicultural environment
• Career development opportunities
• Learning resources and corporate library
• Work alongside a high-performing team
• Access to modern tools and technologies

Benefits

• Competitive salary
• 21 paid vacation days
• 14 paid sick leave days
• Work-life balance
• Team events and activities

Working Environment

• Hybrid — cozy office in Warsaw available whenever you need it
• Complimentary snacks, drinks, and office perks
• Friendly and supportive team
• Comfortable workspace

We look forward to meeting you!

ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

SoftServe Business System’s ideal candidate can share the company’s values and become a reliable partner for the team.

REQUIREMENTS

• 3+ years of experience as a Business Analyst
• Hands-on experience implementing ready-made enterprise products (CRM, ERP, SAP, or similar solutions/IT products)
• Direct involvement in implementation projects, with ownership of the implementation process and accountability for delivery results
• Strong interviewing and negotiation skills
• Knowledge of software development methodologies
• Proficiency in producing clear business and functional documentation
• Advanced analytical and systematic thinking skills
• Effective time-management and prioritization skills
• Upper-Intermediate English for daily communication with clients and teams

Nice-to-have skills

• Knowledge of SFA (Sales Force Automation), DMS (Distribution Management System), BI (Business Intelligence), and TPM (Trade Promotion Management) solutions
• Understanding of retail distribution processes and trade marketing activities

RESPONSIBILITIES

• Analyze and document business processes within implementation projects
• Gather, clarify, and formalize business requirements
• Prepare functional specifications and technical documentation for product customization and new functionality
• Collaborate with development teams throughout the implementation process
• Communicate with clients, clarify business needs, and support solution implementation
• Conduct workshops, product demonstrations, and user training sessions
• Support UAT activities and validate implemented functionality
• Maintain project documentation and ensure requirements traceability

About the Role

As a Senior Business Systems Analyst at Pearl, you’ll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization.

You’ll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You’ll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company’s AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI enabled work gets defined, prioritized, and operationalized.

What You’ll Do

• Evaluate and document Agent Hub product requirements, including defining requirements for future platform capabilities such as next-generation meeting recap functionality
• Coordinate with the engineering team on features, bugs, and feedback to support ongoing platform improvement
• Manage and optimize the Agent Hub platform, including monitoring operational dashboards and directing follow-up actions where needed
• Test and evaluate new Agent Hub features and fixes
• Evaluate and document requirements for major AI transformation projects, such as an Analytics Deep Dive Assistant and other complex AI opportunities
• Coordinate with Prompt Engineering on the execution of AI transformation projects, from scoping through delivery
• Translate high-level, ambiguous AI ideas into clear, actionable requirements and documentation
• Use AI tools daily to support efficient execution across analysis, documentation, prioritization, and project coordination work

What We’re Looking For

• Excellent understanding of requirements development, documentation, and management (core BSA skills)
• Strong project management skills to self-manage and coordinate various activity streams
• Good understanding of Lean / Agile software development
• Strong stakeholder communication and coordination skills
• Excellent knowledge and use of AI tools and techniques across different types of work and tasks
• Ability to translate high-level, ambiguous ideas into structured, actionable requirements
• Comfort working cross-functionally with engineering, prompt engineering, and internal business stakeholders
• Strong attention to detail and ability to manage competing priorities in a fast-paced environment
• Curious, analytical mindset with a genuine interest in AI, automation, and business process improvement
• Experience monitoring operational dashboards and driving data-informed follow-up actions is a plus

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

Kindgeek is looking for a sharp, curious Business Analyst who thrives at the intersection of finance and technology. Your mission will be to turn complex FinTech and crypto requirements into clear, actionable solutions that our Agile teams can build with confidence. Along the way, you’ll also help shape new client engagements, bringing structure and clarity to opportunities from the very first conversation.

RESPONSIBILITIES

As a Business Analyst, you will be responsible for:

• Defining and communicating the product vision and roadmap to the Agile team, adjusting it based on stakeholder feedback and market changes;
• Creating, maintaining, and prioritizing the product backlog, including clear user stories and acceptance criteria;
• Engaging with stakeholders to gather requirements and acting as the primary liaison between business and the Agile team;
• Participating in sprint planning and reviews, adjusting priorities based on team feedback and retrospectives;
• Defining acceptance criteria and validating delivered functionality against business needs;
• Analysing technical diagrams and supporting the development team in documenting back-end business logic;
• Supporting pre-sales activities, including client discovery calls, proposal preparation, and Work Breakdown Structures (WBS).

REQUIREMENTS

We’re looking for a Business Analyst who has:

• 5+ years of experience as a Business Analyst, preferably within the FinTech sector;
• Hands-on exposure to crypto on-ramp/off-ramp solutions and banking/payment systems;
• Strong understanding of financial technologies, with proven expertise in crypto and banking payments;
• Genuine interest in learning adjacent sub-domains such as open banking, card processing, and AML/KYC;
• Proven ability to work on technical projects, including API analysis and solution design;
• Excellent analytical skills, with the ability to think critically and solve complex problems;
• Outstanding communication skills, with the ability to convey technical information to non-technical stakeholders;
• Collaborative attitude, with the ability to work effectively within a dynamic team environment;
• Experience participating in pre-sales activities, including proposal and WBS preparation.

Will be a plus:

• Experience working with Agile/Scrum methodologies in a FinTech environment;
• Familiarity with AML/KYC or open banking regulations;
• Experience presenting solutions directly to clients during pre-sales stages.

WHAT WILL YOU GET WITH KINDGEEK

We want you to thrive and feel supported

Professional growth: at Kindgeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certification refunds and provide regular feedback and technical reviews.

Benefits package: Kindgeek offers all team members competitive compensation and a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves without a note from the doctor, and an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners.

Personal growth: as a part of our team, you will have access to corporate English courses with a 50% reimbursement, take advantage of our offline library and access a large selection of corporate training and classes. Also, every employee can request any internal or external training or certification if it applies to his or her work responsibilities.

Geek community: at Kindgeek, we value community — even in the full-scale invasion times, we take every opportunity to stick together. Our geeks organise various online and offline clubs — from stretching and skiing to English. We volunteer together and support each other.

Flexibility: Kindgeek offers a hybrid working model. Team members can work remotely or from the office or Kindgeek London Hub — an innovative cafe-style co-working in Lviv (it’s pet-friendly!).

We encourage you to apply

At Kindgeek, we encourage everyone to apply — regardless of nationality, race, gender, marital status, disability, sexual identity, or religion. We are growing into an inclusive, equal-opportunity company where only professionalism, competence, and ideas matter. We are committed to supporting mobilised employees and veterans joining Kindgeek and facilitating their career development. We aim to bring equal opportunities to all team members and candidates — especially those underrepresented in technological companies.

We are looking for a Functional Analyst for the Microsoft Dynamics 365 Finance and Operations platform to help transform the company’s financial and operational processes using modern technologies. You will join a cross-functional team working on the implementation and optimization of business solutions in the field of finance, logistics, and resource management. If you have experience working with D365 F&O and strive to influence strategic processes, this role is for you.
 

What you will do

• Gather information from and collaborate with different types of stakeholders (finance, procurement, warehouse, IT)
• Understand strategic business needs and plans for growth
• Gather and document detailed business requirements and transform them into user stories, including acceptance criteria
• Create, document, and maintain solution designs
• Execute standard and advanced configuration of the system, giving demos/prototypes to business users
• Prepare functional gap design documents
• Test new configurations and customizations — ensuring the provided functionality is in line with existing flows and satisfies stakeholders’ needs and requirements
• Organize key user validation process, support for end-to-end user acceptance testing
• Users’ consultancy and support; handle tickets as a second-level support engineer
• Follow the Change and Release management process
• Prepare release notes
• Manage tasks (AzureDevOps/Jira)
   

Your profile

• Upper-intermediate English
• >3 years’ experience with Microsoft Dynamics 365 Finance&Operations implementation and support
• Extensive experience in Microsoft Dynamics 365 Finance&Operations implementation projects
• Strong knowledge of standard D365 functionalities and most of the business processes listed below: 
  • Accounting policy (General Ledger, account structure, period close, etc.)
  • Accounts payable
  • Accounts receivable
  • Manufacturing accounting
  • Inventory accounting (closing and adjustment, inventory revaluation, inventory counting, inventory posting etc.)
  • Cost accounting
  • Tax accounting (understanding of business process flows)
  • Subscription billing (nice to have)
  • Electronic reporting
  • Experience in supply chain management flows is a plus
• Experience working in an integrated environment (and understanding of the approach of working with it)
• Experience with AzureDevops/Jira
• UML/BPMN knowledge is a plus
• Experience in preparing user stories, user manuals, and release notes
• Able to adapt requirements to both technical and business languages
• Experience with the preparation of different types of products and project documentation
• Experience with organizing validation activities (user acceptance testing)
• A technical background is an advantage
• Logical and analytical thinking 
• Independent research on solutions
• A critical thinker, detail-oriented, and self-organized

PaySpace Magazine is an expert digital media about innovative financial technologies. It covers fintech, retail, e-commerce, blockchain, cryptocurrency, banks, and startups. 

We are looking for an Middle IT Business Analyst to join our team.
 

Required Skills:

• 4+ years of successful experience in IT, covering the full BA lifecycle: from initial requirements gathering to UAT (User Acceptance Testing) support and maintenance.
• Proven practical experience in making decisions and effectively prioritizing requirements in projects, collaborating with the PM/PO (Project Manager/Product Owner).
• Experience in creating specifications, user stories / use case descriptions, UI prototypes, and UML diagrams.
• Practical experience in API analysis (JSON, XML, webhooks/callback mechanisms), generating technical requirements, and working with tools like Postman / Swagger.
• Proficiency in working with Jira, Confluence, and Postman.
• Basic knowledge of SQL for data validation and testing support.
• Skills in meeting facilitation, requirements clarification, and experience participating in UAT, Demos, and Refinement sessions.
• Ability to clearly articulate requirements in plain language for both business stakeholders and technical teams.
• English — Intermediate+ (for documentation & communication).
• Ability to work with a product that is actively scaling and changing.
   

Will be a plus:

• Experience in Fintech / E-commerce projects: understanding of payment processes, integrations, security, and merchant management.
   

Responsibilities:

• Gathering, analyzing, and structuring requirements for product development.
• Analyzing API documentation and setting up tasks for integration development.
• Communication with stakeholders, business representatives, and development teams.
• Detailed specification of requirements (business, functional, and non-functional).
• Developing user interface (UI) prototypes.
• Handling change requests and assessing their impact.
• Participation in backlog refinement, preparation of UAT scenarios, and supporting the delivery process.
• Maintaining effective interaction and a transparent process within the team.
   

We offer:
— Competitive compensation depending on experience and skills;
— Remote-first work environment with flexible working hours;
— 20 paid vacation days annually for rest and recharge;
— 20 days of sick leave, available as needed;
— Corporate English classes;
— Professional development support.

Description

The Digital Health organization is technology team which focused on next generation Digital Health capabilities which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

The project is a cloud-based PaaS Ecosystem built with a privacy by design centric approach to provide a centralized cloud-based platform to store, classify, and control access to federated datasets in a scalable, secure, and efficient manner.

The ecosystem will allow Customer Operating Units (medical device departments) to store federated data sets of varying sizes and formats and control access to those data sets through Data steward(s). Source data sets can be exposed to qualified use cases and workflows through different project types.

The Healthcare Data Platform ecosystem will provide ML/AI project capabilities for streamlined development processes and a ML/AI workbench to enhance data exploration, wrangling, and model training.

OU’s: Currently, Nuero, Cardio, Diabetes is the OU that HDP data platform is working with, but there could be more OU’s coming up with requirements in future.

GL Role: is to work on the enhancement of current capabilities, including taking over the work that AWS proserve team is doing, and develop new requirements that will keep coming from different OU’s in the future.

Requirements

As a System Engineer within the Company Research & Systems Engineering team, you will have the opportunity to work on cloud-based solutions with a strong focus on AWS, Data Engineering, and scalable data platforms. You will collaborate with cross-functional engineering teams to design, develop, integrate, and maintain reliable cloud-native systems and data workflows.

In this role, you will contribute to building and evolving AWS-based architectures, data processing pipelines, and integrations across distributed systems. You will develop a strong understanding of end-to-end system architecture, data flows, infrastructure, and operational requirements, helping to drive technical implementation and delivery throughout the software development lifecycle.

You will work closely with software engineers, data engineers, architects, and other stakeholders to ensure that solutions are scalable, secure, maintainable, and aligned with both technical and business requirements.

• 3+ years of experience in System Engineering, Software Engineering, Cloud Engineering, Data Engineering, or a related technical role.
• Strong software development experience with Python.
• Hands-on experience designing, developing, or supporting solutions on AWS.
• Experience with data engineering concepts and technologies, including data ingestion, ETL/ELT, transformation, validation, and data processing pipelines.
• Strong SQL skills and experience working with relational and/or NoSQL databases.
• Experience with REST APIs, service integrations, and distributed application architectures.
• Understanding of cloud-native architecture principles and modern software development practices.
• Experience troubleshooting applications and distributed cloud systems and performing root cause analysis.
• Experience with Git and modern CI/CD development workflows.
• Strong analytical and problem-solving skills with the ability to understand complex systems and data flows.
• Ability to work effectively with software, data, cloud, and machine learning engineering teams.
• BA/BS in Computer Science, Software Engineering, Information Technology, or a related technical field, or equivalent practical experience.

Preferred Qualifications

• Experience with AWS data services such as S3, Glue, Athena, EMR, or similar technologies.
• Experience with Amazon SageMaker and machine learning development or deployment workflows.
• Experience with Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK.
• Experience with AWS monitoring and observability services such as CloudWatch and CloudTrail.
• Experience working in Agile/Scrum development environments.

Job responsibilities

• Work with engineering and cross-functional stakeholders to gather, analyze, clarify, and document business, functional, and non-functional requirements, translating them into clear system and technical requirements.
• Define system requirements, interfaces, data flows, integration requirements, acceptance criteria, and technical constraints for cloud-based software components, data platforms, and integrations.
• Maintain requirements throughout the development lifecycle, ensuring traceability between business needs, system requirements, technical design, implementation, and validation.
• Identify gaps, dependencies, assumptions, and potential technical risks in requirements and work with stakeholders to resolve them before and during implementation.
• Design and contribute to scalable AWS-based architectures supporting data ingestion, processing, transformation, storage, and distribution.
• Analyze data and system behavior to support architecture, implementation, performance, and product decisions.
• Collaborate with Data Engineering, Software Engineering, Cloud Engineering, DevOps, and Architecture teams to design and integrate end-to-end cloud solutions.
• Support operational monitoring, logging, alerting, and troubleshooting of cloud applications and data processing workflows.
• Contribute to system architecture and technical design discussions, including scalability, reliability, security, performance, and cost considerations.
• Participate in technical and requirements reviews to ensure solutions meet defined requirements, engineering standards, cloud best practices, and established software development processes.
• Support continuous improvement of cloud infrastructure, data pipelines, deployment processes, requirements management, and engineering practices throughout the software development lifecycle.

As a Business Analyst, your core mission is to bridge business needs and technical solutions, ensuring software aligns with requirements.

What you will do:

• Collaborate with stakeholders to gather, analyze, validate, and document business requirements;
• Evaluate and mitigate risks associated with project requirements;
• Advocate for stakeholders' needs and priorities;
• Work closely with developers, QA team, and other BAs to ensure that software solutions meet quality standards and functional requirements.

Requirements:

• 3+ years of experience in Business Analysis;
• At least intermediate proficiency in both written and spoken English;
• Proficiency in eliciting and documenting business requirements;
• Ability to break down large and complex tasks into simple and easy ones, build the correct connections between them, and the ability to describe the algorithm for developers;
• Ability to model and prototype interfaces in Figma or others;
• Experience in integrating with third-party systems (API, files exchange);
• Experience using Jira, Trello, browser Developer tools, Figma, Postman, Slack, any raster graphic editor;
• Confident understanding of various file formats (CSV, JSON, XML);
• Basic knowledge of SQL;
• Ability to model processes and data on UML diagrams;
• High level of mastery of Google Workspace or Microsoft Office tools.
   

Soft skills

• Strong analytical mindset with exceptional attention to detail and problem-solving abilities;
• Self-reliance and autonomy in work;
• Effective interpersonal and cross-cultural communication;
• Results-oriented with a focus on achieving goals and delivering outcomes.

What would be a plus but not required:

• Experience in CRM/Fintech.
  
  Time Zone Requirement
• Availability to work within the UTC+6 to UTC+7 time zones is required to ensure sufficient daily overlap with both our European and Australian teams.
   

About Orgmeter

OrgMeter is deal-flow, tracking and reporting software to help take your merchant cash advance business to the next level

Company website:

orgmeter.com 

Your future responsibilities:

• Collecting, analyzing and documenting software requirements
• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience
• Experience in the financial/banking industry, preferably in product management
• Excellent analytical skills, able to design complex data flows and business processes
• Basic knowledge about microservices, UML, BPMN, SQL
• Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration)
• Strong problem solving skills, attention to details and result-oriented mindset
• Excellent interpersonal communication, negotiation and meeting facilitation skills
• Passionate team player, committed and self-motivated
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns.
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment.
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages.
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs.
• Career opportunities: we encourage advancement within the bank across functions.
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes.
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes.

______________________________________________________________________Твої майбутні обов’язки:

• Збір, аналіз та документування вимог до програмного забезпечення
• Співпраця з власниками бізнесу для уточнення їхніх вимог щодо нових або оновлених бізнес-процесів/продуктів
• Підготовка документів специфікації для затверджених рішень
• Формування системного бачення для забезпечення цілісності та узгодженості вимог
• Сприяння узгодженню вимог кінцевих користувачів із можливостями системи
• Дослідження точок інтеграції із зовнішніми/внутрішніми системами та допомога командам розробки з інтеграцією
• Співпраця з командами розробки для розуміння впливу бізнес-рішень на архітектуру

Твій досвід та навички:

• 3+ роки релевантного професійного досвіду
• Досвід у фінансовій/банківській сфері, бажано в продакт-менеджменті
• Відмінні аналітичні навички, здатність спроєктувати складні потоки даних та бізнес-процеси
• Базові знання мікросервісної архітектури, UML, BPMN, SQL
• Досвід створення специфікацій API, вебсервісів та сценаріїв інтеграції (включаючи потоки даних і логіку компонентів)
• Сильні навички вирішення складних завдань (problem-solving), уважність до деталей та орієнтованість на результат
• Відмінні навички міжособистісної комунікації, ведення переговорів та фасилітації зустрічей
• Енергійний командний гравець, відповідальний та самомотивований
• Рівень англійської мови — Intermediate (або вище)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Сompany is a global #1 Crypto Sportsbook and Casino company with over 30+ years in betting and gaming industry. We create digital experiences where sports, technology, and crypto meet, focusing on fast transactions, high limits, and premium user experience. With 4,000+ professionals and operations across 15+ countries, Parimatch is a global ecosystem driven by product innovation, advanced technology and customer experience.


Responsibilities:

• Participate in the budgeting process, including accrual and cash budgeting;
• Perform regular reconciliations with counterparties and investigate discrepancies;
• Monitor and analyze the budget on a weekly basis, identifying deviations and potential risks;
• Independently manage the full reporting closing cycle for the marketing function;
• Participate in the contract approval process from the Finance function perspective;
• Analyze financial and management accounting data and provide insights to support business decisions;
• Monitor costs, budget execution, and financial performance;
• Work closely with Marketing and other business teams on financial planning and analysis;
• Identify deviations from budget and support the development of corrective actions;

• Ensure accuracy, completeness, and timeliness of financial data and reporting.

   

Requirements:

• Higher education in Finance, Accounting, Economics, or a related field;
• 5+ years of experience in Finance, Financial Analysis, FP&A, or a similar role;
• Experience in Gaming / Betting / iGaming is a plus;
• Strong knowledge of management accounting, budgeting, and cost control;
• Advanced Excel and Google Sheets skills;
• Experience with Tableau or similar BI/analytics tools;
• Familiarity with 1C and Asana;
• Strong analytical skills and ability to work with large volumes of financial data;
• High attention to detail and strong ownership of results;
• Ability to work independently and manage several tasks in a dynamic, fast-growing environment;
• Strong communication and stakeholder management skills;
• Ukrainian — fluent;

• English — Intermediate+.

   

We care about you:

• Vacation: Reset. Recharge. Come back stronger;
• Sick Leave Allowance: Health is power. We designed the system to support you;
• Benefits Model: Your budget, your rules – spend it where it counts. Day one, it’s yours. No waiting, no barriers;
• Training Balance: Learn fast. Grow faster. Upskill, stay ahead, and keep your edge sharp;
• Team Building: Stronger together. We connect, compete, and celebrate – great teams don’t happen by accident;
• Generation Program: Focused on boosting the potential of children within our families;
• Work & Fun Balance: Driven at work, alive beyond it. Events, surprises, and shared moments keep our spirit high and our energy unstoppable.
   

Taking care of our people is an integral part of Parimatch shared values, ensuring a supportive and positive workplace culture.

Hello!

Let's get acquainted. Breezy is a Leader in Trade-In and refurbishment company in central, south-eastern Europe and the Caucasus. We have nearly 200+ employees across 7 countries, and every day we create businesses, products, and projects that we are proud of.

We are part of the international holding ASBIS, one of the leading distributors of Information and Communications Technology products and solutions in EMEA Emerging Markets.

What do we do?

Trade-In is a service that allows customers in our partner stores to trade in their devices for a discount or a certificate to purchase a new device.

We manufacture refurbished smartphones, giving them a second life.

We also have our own retail stores and an online store.

Our partners include the largest electronics chains, telecom operators, IT companies, and authorized Apple partners.

At Breezy, we're building an ecosystem that extends the lifespan of gadgets and makes technology more accessible. We're growing, expanding our markets, and improving our internal processes. To support this growth, we're implementing and developing an ERP system that connects our sales, service, warehouse, and finance functions.

Learn more about us and the team at this link: https://breezy.band/

We're currently seeking an ERP Business Analyst to help translate business needs into clear and effective system solutions. You'll be the link between users and the development team, influencing how the company operates internally and how we grow.

Requirements:

1. 3–5 years of experience as a Business Analyst (ERP experience required).
2. Strong understanding of business processes across Finance, Sales, HR, Inventory, Procurement, and Manufacturing.
3. Excellent skills in requirements gathering, process mapping and documentation.
4. Experience with ERP implementation life cycle (from design to go-live). SAP, Oracle expertise are welcome.
5. Familiar with API integration in multi-platform projects. Worked with Postman or similar.
6. Strong communication, facilitation, and stakeholder management skills.
7. English intermediate technical.
8. User training experience.

Key Responsibilities:

Requirements Gathering & Analysis

1. Engage with business stakeholders to identify needs and translate them into functional specifications.
2. Map current processes and design optimized workflows using internal ERP modules.
3. Document business requirements, use cases, and user stories.

System Design & Customization

1. Collaborate with ERP consultants and developers to design and configure solutions.
2. Validate feasibility of customizations and integrations.
3. Ensure alignment of system functionality with business processes.

Testing & Validation

1. Define acceptance criteria and support QA/testing activities.
2. Assist in UAT (User Acceptance Testing) with business stakeholders.
3. Ensure data consistency and accuracy during migration.

Change Management & Training

1. Support end-users with documentation, manuals, and training sessions.
2. Promote adoption and address resistance by demonstrating business value.
3. Act as a key point of contact between IT and business units.

Continuous Improvement

1. Monitor system performance and gather user feedback post-implementation.
2. Recommend enhancements and new ERP features to improve efficiency.

Key Competencies:

1. Analytical and critical thinking.
2. Strong problem-solving orientation.
3. Ability to translate business needs into technical solutions.
4. Collaborative and cross-functional mindset.
5. Effective communication across technical and non-technical audiences.

We promise that with us you will have the opportunity for:

• Professional realization, experience exchange, and career development.

• Working in a financially strong, fast-growing international company.

• Being part of a like-minded team in a friendly atmosphere. This is a driven, ambitious team that achieves high results.

• Engaging in interesting tasks and implementing your own ideas and solutions.

• Flexible schedule and the possibility of remote work.

• Special prices on company products.

Breezy is a meeting place for professionals aiming for great achievements.

Do you want to tackle ambitious tasks, experiment, and develop the Trade-In service that has a global impact on the world and helps preserve our planet?

Then we look forward receiving your CV! Join us!

We’re looking for a Business Analyst to join our growing team! If you’re passionate about understanding user needs, turning complex business requirements into clear specifications, and collaborating with cross-functional teams to build impactful digital products — we’d love to meet you.

Requirements:

• 2+ years of experience as a Business Analyst in IT
• Solid understanding of SDLC, Agile (Scrum) methodologies
• Experience working with client-server architecture and web development principles
• Confident in using techniques for requirements elicitation (interviews, surveys, focus groups, workshops)
• Hands-on experience with BA tools and frameworks
• Strong documentation skills: ability to write SRS, user stories, use cases,  acceptances criteria (Gherkin/rule-based)
• Experience with various types of diagrams:
• Process and behavior diagrams – BPMN, user flow, activity diagrams
• Interaction diagrams – sequence diagrams, use case diagrams
• System modeling – context diagrams, data flow diagrams (DFD)
• Ability to define business goals and problems using structured approaches (e.g., Problem Definition Canvas)
• Experience leveraging AI-powered tools and assistants (e.g., ChatGPT, Claude, Gemini) to streamline business analysis activities, documentation, research, and requirements elicitation.

• English: Upper-Intermediate or higher

   

  What You’ll Be Doing:

• Collaborate with stakeholders to gather, clarify, and prioritize business and technical requirements
• Create and maintain detailed documentation: SRS, user stories, use cases, acceptance criteria (Gherkin/rule-based)
• Visualize processes through diagrams (user flows, BPMN, Activity/Sequence diagrams)
• Participate in discovery phases, brainstorming, and solution design
• Work closely with Product Owners, Designers, and Developers to ensure clear understanding and alignment
• Conduct backlog grooming, support sprint planning, and participate in retrospectives

• Use tools like Jira and Confluence to manage requirements and project assets
   

  We Offer:

• A structured career development roadmap to understand how and where to grow
• A flexible 8-hour work schedule - you choose when to start working, but agree on it with the team
• 20 paid vacation and 5 sick leaves days after the probationary period
• Medical insurance program
• Opportunities for professional growth within the company

• Sport benefits

   

We're looking for a hybrid BA + low-code automation engineer — someone who can talk to a bank's business stakeholders in the morning, and by evening have the process running as an executable workflow.

This is a role for people who think in state machines, not in Word documents.

⛔ Please DO NOT apply if you don't know

• What JSON is and how to work with it — you will live inside JSON payloads
• What Swagger is and how to test an API using Postman
• Anything about IT architecture, data types, sync vs. async, webhooks, and idempotency
• How to dive deep into a technical topic and come back with a solution
• How to model a real business process as states, transitions, and error branches

If your BA experience is limited to writing requirements and passing them to developers, this role is not for you. You will build.

We're looking for a problem solver, not a ping-pong player.

🤖 AI is mandatory, not a bonus

If you don't use AI in your daily work and can't work with AI agents — please don't write to us.

We build an AI Application Runtime, and we use AI to build it: requirement analysis, process decomposition, generating workflow logic, writing and reviewing JS/JSON inside nodes, drafting specs and documentation, building agent-driven automations for internal operations. Candidates without practical, demonstrable AI experience will not be considered.

Bring examples: your agents, your prompt libraries, your automations. We will look at them.

🚀 Project

Trigger Neobank Engine enables banks, fintechs, and telecoms to launch full digital banking products — onboarding, payments, cards, credit modules, corporate banking. Business logic is expressed as configurable, orchestrated processes rather than hardcoded services.

You will design and implement the processes that run real banking products.

🎯 What you'll do

• Elicit requirements from banks and fintech clients; convert vague business intent into precise, executable specifications
• Design process logic: state machines, decision trees, compensation and error-handling branches, SLAs and timeouts
• Build and maintain workflows in n8n / Corezoid / Node-RED — including JS code nodes, API calls, and data transformation
• Integrate external systems: core banking, processing, KYC/AML providers, payment rails, notification channels
• Design and document API contracts together with backend engineers
• Build AI-agent-based automations: routing, classification, document processing, operational assistants
• Test your own processes: Postman, log analysis, edge cases, retries, duplicate protection
• Write clean documentation: process diagrams, data flows, integration specs
• Support implementation teams during rollout and troubleshoot production behavior

🛠 Required

• 3+ years as a Business Analyst, Solution Analyst, Integration Engineer, or low-code developer
• Real, provable experience using AI tools and AI agents in daily work — mandatory
• Hands-on experience with at least one process/automation platform: n8n, Corezoid, Node-RED, Camunda, Temporal, Zapier/Make at a serious scale
• Confident with JSON, REST, webhooks, authentication (OAuth2, API keys, signatures)
• Ability to write basic JavaScript for data transformation inside workflow nodes
• Postman and Swagger as everyday tools
• SQL at a query level
• BPMN or equivalent process modelling
• Ability to structure your own work and drive a topic to closure without supervision
• Intermediate English or higher

⭐ Nice to have

• Fintech domain: payments, cards, onboarding, KYC/AML, ledgers, reconciliation
• Experience with Kafka or other message brokers
• Understanding of event-driven and microservice architecture
• Building your own AI agents / MCP tools / retrieval workflows
• Experience with server-driven UI or configuration-based platforms

📚 Mindset

• Ownership from requirement to production behavior
• AI-first: automate your own analyst work first
• Thinks about failure paths before happy paths
• Curious about what happens one layer below the abstraction

🎁 Offer

💻 100% remote

💵 Competitive salary in USD

⏰ Flexible schedule

🏦 A world-class fintech platform

🧠 Strong engineering culture and experienced leadership

🌍 Top-tier banks, fintechs and telecoms across emerging markets

🚀 Growth into Solution Architect or Product Owner

Description

The Digital Health organization is technology team which focused on next generation Digital Health capabilities which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

The project is a cloud-based PaaS Ecosystem built with a privacy by design centric approach to provide a centralized cloud-based platform to store, classify, and control access to federated datasets in a scalable, secure, and efficient manner.

The ecosystem will allow Customer Operating Units (medical device departments) to store federated data sets of varying sizes and formats and control access to those data sets through Data steward(s). Source data sets can be exposed to qualified use cases and workflows through different project types.

The Healthcare Data Platform ecosystem will provide ML/AI project capabilities for streamlined development processes and a ML/AI workbench to enhance data exploration, wrangling, and model training.

OU’s: Currently, Nuero, Cardio, Diabetes is the OU that HDP data platform is working with, but there could be more OU’s coming up with requirements in future.

GL Role: is to work on the enhancement of current capabilities, including taking over the work that AWS proserve team is doing, and develop new requirements that will keep coming from different OU’s in the future.

Requirements

As a System Engineer within the Company Research & Systems Engineering team, you will have the opportunity to work on cloud-based solutions with a strong focus on AWS, Data Engineering, and scalable data platforms. You will collaborate with cross-functional engineering teams to design, develop, integrate, and maintain reliable cloud-native systems and data workflows.

In this role, you will contribute to building and evolving AWS-based architectures, data processing pipelines, and integrations across distributed systems. You will develop a strong understanding of end-to-end system architecture, data flows, infrastructure, and operational requirements, helping to drive technical implementation and delivery throughout the software development lifecycle.

You will work closely with software engineers, data engineers, architects, and other stakeholders to ensure that solutions are scalable, secure, maintainable, and aligned with both technical and business requirements.

• 3+ years of experience in System Engineering, Software Engineering, Cloud Engineering, Data Engineering, or a related technical role.
• Strong software development experience with Python.
• Hands-on experience designing, developing, or supporting solutions on AWS.
• Experience with data engineering concepts and technologies, including data ingestion, ETL/ELT, transformation, validation, and data processing pipelines.
• Strong SQL skills and experience working with relational and/or NoSQL databases.
• Experience with REST APIs, service integrations, and distributed application architectures.
• Understanding of cloud-native architecture principles and modern software development practices.
• Experience troubleshooting applications and distributed cloud systems and performing root cause analysis.
• Experience with Git and modern CI/CD development workflows.
• Strong analytical and problem-solving skills with the ability to understand complex systems and data flows.
• Ability to work effectively with software, data, cloud, and machine learning engineering teams.
• BA/BS in Computer Science, Software Engineering, Information Technology, or a related technical field, or equivalent practical experience.

Preferred Qualifications

• Experience with AWS data services such as S3, Glue, Athena, EMR, or similar technologies.
• Experience with Amazon SageMaker and machine learning development or deployment workflows.
• Experience with Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK.
• Experience with AWS monitoring and observability services such as CloudWatch and CloudTrail.
• Experience working in Agile/Scrum development environments.

Job responsibilities

• Work with engineering and cross-functional stakeholders to gather, analyze, clarify, and document business, functional, and non-functional requirements, translating them into clear system and technical requirements.
• Define system requirements, interfaces, data flows, integration requirements, acceptance criteria, and technical constraints for cloud-based software components, data platforms, and integrations.
• Maintain requirements throughout the development lifecycle, ensuring traceability between business needs, system requirements, technical design, implementation, and validation.
• Identify gaps, dependencies, assumptions, and potential technical risks in requirements and work with stakeholders to resolve them before and during implementation.
• Design and contribute to scalable AWS-based architectures supporting data ingestion, processing, transformation, storage, and distribution.
• Analyze data and system behavior to support architecture, implementation, performance, and product decisions.
• Collaborate with Data Engineering, Software Engineering, Cloud Engineering, DevOps, and Architecture teams to design and integrate end-to-end cloud solutions.
• Support operational monitoring, logging, alerting, and troubleshooting of cloud applications and data processing workflows.
• Contribute to system architecture and technical design discussions, including scalability, reliability, security, performance, and cost considerations.
• Participate in technical and requirements reviews to ensure solutions meet defined requirements, engineering standards, cloud best practices, and established software development processes.
• Support continuous improvement of cloud infrastructure, data pipelines, deployment processes, requirements management, and engineering practices throughout the software development lifecycle.