Jobs

Key Responsibilities:

• Analyse and formalise requests from business and stakeholders; conduct sessions to clarify problems, goals, and context;
• Identify and decompose problems; apply techniques for information gathering and structuring (interviews, document analysis, observation, data analysis);
• Prepare and refine business and functional requirements;
• Create User Stories and Acceptance Criteria for tasks in Jira/YouTrack;
• Support the Product Owner in analysing, clarifying, and preparing requirements, as well as in managing priorities and task planning;
• Prepare and maintain up-to-date documentation in Confluence;Work with context — understand dependencies between tasks, systems, and teams;
• Participate in roadmap preparation and ensure consistency of product development plans;
• Verify the requirement implementation accuracy together with QA;
• Participate in daily stand-ups, planning sessions, and retrospectives;
• Use basic prototyping tools (e.g., Marvel, Figma, Miro) to clarify user flows and logic;
• Review final designs required for task definition;
• Collaborate with the development team to clarify implementation details;Keep the backlog and task statuses up to date.

Core Skills:

• Strong communication skills and the ability to solve problems diplomatically and build constructive team relationships;
• Understanding of SDLC, Agile, and Waterfall principles;
• Ability to formulate clear, testable requirements and Acceptance Criteria;
• Solid understanding of frontend technologies (HTML, CSS) and client-server interaction principles;
• Basic experience working with design systems and understanding how to use them to refine requirements;
• Proficiency with Jira, YouTrack, Confluence, or similar tools;
• Systemic thinking and the ability to see relationships between requirements and product goals;
• Attention to detail and strong analytical, structured thinking.
   

Additional Skills:

• Experience in fintech or trading systems will be a strong advantage (but not mandatory);
• 1–2 years of experience in IT projects (as a Business Analyst, Product Owner Assistant, or QA);
• Understanding of web platform and API principles;
• Ability to create simple diagrams (BPMN, Flowcharts, User Flows);
• Experience collaborating with QA teams.
   

Language Requirements:

• Intermediate English level for working with technical documentation and team communication.

We offer:

• An interesting project and non-trivial tasks that will allow us to show our professional attitude and creativity;
• Friendly team;
• Comfortable working schedule and working conditions;
• Opportunity to work remotely as well as in an office located in the city centre;
• Stable, competitive salary;
• Paid vacation and sick leaves;
• Opportunity for professional growth and career development;
• English, paid professional courses, coffee/fruits and other pluses :)

The CGS team is looking for an ambitious Business Analyst for projects in the HealthCare, EDU, Booking, E-Commerce, and Blockchain sectors.

A little more about us:

• Our most prominent clients are Trello, IBM, Cisco, GrowthDay, Cosuno, LiveArtMarket Inc, and HomeLike.

• As for the domains, we work in HealthCare, EDU, Booking, E-Commerce, and Blockchain (NFT // smart contracts // DeFi).

Client locations:

USA, Canada, Europe, Singapore.

What we expect from a potential candidate:

• Experience in IT as a Business Analyst (BA) for at least 1 year (preferred);

• Understanding of the requirement life cycle (how to identify, gather, structure, and analyze client requirements).

• Excellent analytical and communication skills.

• Attention to detail and the ability to explain the business logic of a product and each product feature down to the smallest details.

• Ability to present a project estimation proposal to potential clients in English, and explain the product’s business logic both in writing and verbally with potential clients.

• English level of at least Upper-Intermediate (both writing and speaking), and experience in business communication with native English speakers.

What you will need to do:

• Gather, structure, and prioritize client requirements in the estimation table.

• Explain the product’s business logic to the Technical Lead while filling out the estimation table.

• Present the Project Estimation Proposal during calls with potential clients.

• Explain the product’s business logic to potential clients, from the presentation of the first proposal to the start of development.

• Onboard and consult the development team on project requirements during the development phase, and ensure the project is implemented according to the agreed-upon product scope and business logic.

Benefits:

• Working with no-legacy projects;

• 15 paid vacations and public holidays, with an additional 5 days added for each year of work;

• Work-life balance schedule. We focus exclusively on results, not time, and consider time trackers to be the most horrible thing on the planet;

• 0% bureaucracy;
• English speaking club.

We’re looking for a detail-driven CRM Specialist

If you love turning data into smooth customer journeys and making complex systems work seamlessly, we want you on our team.
You’ll be the key player connecting tech, analytics, and marketing — building smart CRM flows, ensuring flawless integrations, and optimizing communication strategies.

Main Responsibilities

• Prepare and document technical specifications for CRM integrations and system improvements.
• Verify data accuracy and ensure proper functioning of API integrations (payments, dialer, external sources).
• Participate in testing of new CRM features and releases.
• Maintain up-to-date technical and operational documentation in Confluence.
• Collaborate with the IT team and the Delta M vendor to resolve issues and implement system changes.
• Configure CRM strategies, SMS templates, and IVM scenarios.

Requirements

• Experience working with CRM systems (preferably in the financial sector).
• Experience deploying standard (“out-of-the-box”) CRM workflows and customizing existing ones.
• Solid understanding of CRM business logic, including mapping of database fields between internal and external systems.
• Knowledge of SQL / PostgreSQL.
• Experience working with APIs and system integrations.
• Ability to prepare clear and structured technical specifications.
• Understanding of automatic dialing logic and SMS trigger mechanisms.
• Experience with Jira and Confluence.
• English: Intermediate level or higher (working communication).
• Knowledge of Delta M CRM will be an advantage.

Nice to Have

• Experience in debt collection or credit risk projects.
• Experience writing stored procedures and optimizing SQL queries.

What We Offer:

• Join a fast-scaling FinTech company where your decisions shape the business and your contributions truly matter.
• Attractive salary package aligned with your experience and performance, plus performance-based incentives.
• Enjoy 20 vacation days, full 100% sick leave compensation, and a supportive, people-first culture.
• Comprehensive medical coverage to keep you and your family protected.
• Work in an international, agile team with ambitious goals, modern tools, and a strong sense of purpose.

We at SOKIL AI are looking for a proactive and detail-oriented Business Analyst / Product Owner who’s passionate about turning business ideas into real AI-powered solutions. If you understand how LLMs work, love designing smart chatbots and AI assistants, and can confidently own product functionality, this role is for you.

What you’ll do:

• Conduct discovery interviews with clients to translate business goals into clear, actionable requirements
• Design logic and interaction flows for AI chatbots, agents, and voice bots - from tone of voice to error handling and integrations
• Analyze and structure client content (documents, FAQs, websites) for effective use in RAG systems and AI assistants
• Create and maintain a detailed backlog: user stories, acceptance criteria, and functional specs
• Perform internal acceptance testing (UAT) before delivery to ensure product quality
• Run demo presentations for clients and prepare final project documentation
• Collaborate closely with the engineering team - clarify requirements, remove blockers, and support smooth delivery
   

What we’re looking for:

• 1,5+ years of experience as a Business Analyst or Product Owner
• Strong experience with writing user stories, acceptance criteria, and functional specifications
• Understanding of AI solution structure, LLMs, and chatbot design principles
• Ability to manage priorities, make independent product decisions, and defend them within the team
• Experience communicating with clients and running demos

• English level B2+ or higher

   

Would be a plus:

• Hands-on experience with AI chatbots, agents, or automation workflows
• Knowledge of RAG architecture and prompt engineering
• Basic technical understanding of APIs and integrations
• Experience in low-code tools (Make, Zapier, n8n)
  
   

What we offer:

• Work on innovative AI solutions with real-world impact
• Fully remote work with a flexible schedule
• Friendly and like-minded team with strong engineering culture
• Learning opportunities, mentorship, and space to grow in AI

• 20 paid vacation days and 5 paid sick days

   

If you’re excited about AI, love shaping digital products, and want to be part of a team that builds the future - we’d love to meet you at SOKIL AI 🚀

System / Business Analyst - Telecom Product Team

We’re looking for a System / Business Analyst to join our Telecom product team - the people behind developing and supporting our internal platforms.

If you enjoy working at the intersection of business and technology, taking ownership from concept to production, and diving deep into new technical topics - this role is for you 🚀

🔍 What You’ll Be Doing

• Lead new integrations - from idea to full production release (as part of the current product roadmap).
• Create technical documentation from scratch: BRDs, SRSs, API specs, and admin guides.
• Keep existing documentation relevant and up to date.
• Collaborate with internal client systems to define integration requirements.
• Build and maintain the product’s event library (event model) and knowledge base

🧠 What We’re Looking For

• 3+ years of experience as a System/Business Analyst in IT projects (preferably with backend focus).
• Strong experience documenting and structuring requirements using use cases, user stories, functional decomposition, and state modeling.
• Proficiency in UML (activity, sequence, state, use case, component diagrams).
• Solid understanding of REST APIs, HTTP, and SMPP.
• Proven ability to write clear, detailed, and practical technical documentation.

💬 Soft Skills That Matter

• Systems thinking and a structured mindset.
• Client-oriented approach when supporting internal systems.
• Excellent communication skills — you can bridge the gap between technical and non-technical stakeholders.
• Ability to multitask effectively across different contexts.

⚙️ Tools You’ll Use

• Requirements management: Confluence, Jira, GIT, CI/CD
• Modeling: Enterprise Architect
• Analysis: SoapUI, Postman, IntelliJ IDEA, SQL Developer

About the Project

We are looking for a skilled Business Analyst to join our team and contribute to a dynamic project in the esports domain. The project involves building innovative digital solutions that enhance player experience, audience engagement, and business performance within the global esports ecosystem.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders.
• Translate business needs into clear and structured functional and non-functional requirements.
• Collaborate closely with Product Managers, Designers, and the Development team to ensure shared understanding of project goals.
• Define and maintain product backlog items, user stories, and acceptance criteria.
• Support stakeholders during requirement clarification and product development lifecycle.
• Participate in solution design and validate that delivered functionality meets business objectives.
• Analyze business processes and identify opportunities for optimization and improvement.
• Prepare documentation (BRD, SRS, User Stories, Use Cases, etc.) according to company standards.

Requirements

• 3+ years of experience as a Business Analyst in IT projects.
• Proven experience working in an Agile/Scrum environment.
• Strong analytical and problem-solving skills.
• Experience with tools such as Jira, Confluence, Figma, or similar.
• Excellent communication and stakeholder management skills.
• Ability to translate complex business needs into clear, actionable requirements.
• English level: Upper-Intermediate (B2) — ability to communicate effectively with international teams and clients.
• Experience or strong interest in the esports industry will be a significant advantage.

WHO WE ARE:

RBI Retail Innovation is a product development company, a part of the group of Raiffeisen Bank International (Vienna, Austria). We are a stable company that works in the EU market. Now we have products in Poland. Our ambition will be widespread in EU countries in the next few years. Our projects include next-gen digital banking platforms’ design, delivery, and post-delivery activities. Our team is international but mainly consists of Ukrainian developers. We have offices in Kyiv and Rivne. Our mission is to provide seamless banking with ease and speed that’s built for people. Our values are People First, Product Passion, and Trust.

ABOUT YOU:

• 5+ years of experience business/system analysis;
• Comprehensive working experience in banking domain (accounting, onboarding, payments. Deep knowledge of SEPA payment processing is required.);
• Knowledge of data modeling and data flow modeling, data mapping;
• Experience in creating of BRD, ERD and technical assignments for large projects;
• Knowledge of basic principles of SQL & relational databases;
• Basic understanding of REST API principles and how to read/validate API specifications;
• Basic understanding of distributed messaging systems and patterns (event driven architecture, message queues);
• Extensive knowledge of business analysis activities and techniques (UML, BPMN);
• Practical experience with requirements management and collaboration tools (Jira & Confluence mandatory);
• Excellent communication and stakeholder management skills; ability to run workshops and present to senior stakeholders;
• Strong decision making skills; experience in backlog prioritization and release planning;

WILL BE A PLUS:

• Experience in working with UX-tools (preferable Figma)
• Experience of using CRM systems (Siebel, SalesForce, MS Dynamics etc.)
• Knowledge of product discovery techniques
• Understanding of payment security (SCA, fraud prevention) and operational processing constraints
• Familiarity with ISO 20022, SWIFT standards, PSD2 and other payments/regulatory frameworks

RESPONSIBILITIES:

• Analyze business requirements and business needs
• Pre-project survey and initial collection of requirements
• Create entity-relationship diagram and business processes architecture
• Interaction with development teams at the stages of implementation, testing, implementation

WHAT WE OFFER:

• You will be a part of global team of RBI Group — one of the leading banking groups in Central and Eastern Europe
• An opportunity to work with some of the most talented and experienced people in the Fintech industry
• The ability to drive change and innovation in the products we develop
• Official employment, gig-contract
• Remote-first work model
• Competitive salary
• Personal and professional growth, corporate English courses
• Paid sick days-off and 20 working days of vacation per year
• Medical insurance

🟢 At Dev.Pro, we work on projects that impact millions of people around the world — but we know it’s the people behind the tech who make it all happen. We truly value what makes each person unique and are building a workplace that’s inclusive, friendly, and supportive.

We invite a skilled and experienced Senior Business Analyst to join our team. You’ll lead BA efforts on an ambitious initiative creating an AI orchestration platform that integrates multiple AI tools to streamline and enhance the full product development lifecycle. You’ll play a key role in a high-impact project designed to bring modern AI technology into everyday workflows, helping teams accelerate time-to-market, reduce costs, and improve product quality.

🟩 What’s in it for you:

• Lead BA activities on a high-visibility AI orchestration platform with strategic impact across the organization
• Gain hands-on exposure to modern AI tools while expanding your AI knowledge and skills
• Work with a stable, long-term fintech client with consistent growth and multiple ongoing projects

✅ Is that you?

• 4 years as a Business Analyst with solid knowledge of BA methods, tools, and SDLC
• Experience leading requirements elicitation and documentation across complex initiatives
• Experience defining and maintaining traceable business and functional requirements
• Experience guiding backlog prioritization, sprint planning, and delivery
• Experience mentoring or guiding junior/intermediate business analysts
• Experience creating and maintaining product documentation and feature roadmaps
• Proficiency with Jira and Confluence
• Ability to create and interpret UML or process flow diagrams
• Excellent communication and stakeholder management skills
• Strong analytical thinking and ability to simplify and structure complex concepts
• Experience working on early-stage initiatives or PoC / MVP projects
• High level of productivity, ownership, and accountability
• Upper-Intermediate+ English level

Desirable:

• Experience with AI tools (ChatGPT, GitHub Copilot) and openness to adopting new technologies
• Experience working on AI projects and utilizing AI in development workflows

🧩Key responsibilities and your contribution

In this role, you’ll lead requirements analysis and documentation for an AI orchestration platform, guiding stakeholders and development teams to deliver solutions successfully.

• Lead elicitation, analysis, and documentation of business and functional requirements with stakeholders
• Translate requirements into traceable user stories, tasks, and acceptance criteria
• Guide backlog grooming, sprint planning, and delivery activities
• Collaborate with stakeholders to manage priorities, scope, and requested changes
• Create and maintain clear, well-structured product and end-user documentation, including feature roadmaps
• Present requirements, workflows, and solutions effectively to stakeholders
• Structure complex information into clear, actionable artifacts
• Mentor and support intermediate/junior BAs
• Support continuous improvement of the requirements process
• Communicate and collaborate effectively to ensure stakeholder alignment and successful feature delivery

🎾 What’s working at Dev.Pro like?

✔️ 30 paid days off per year — take them whenever you want for vacation, holidays, or personal time
✔️ 5 paid sick days, up to 60 days of medical leave, and 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
✔️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
✔️ Grow your skills with English lessons, online training, conferences, and the option to explore new career paths

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer

Description

 Fast growing department supporting mutiple products for a global client. We are working from mamy locations and suppoting client around the clock.

Requirements

Must have a clear understanding and working experience with technical teams (including Business and Technical Architects), articulate technical requirements, and be able to represent the team in all conversations.

Outstanding verbal and written communication and documentation skills for technical and non-technical audiences at various organizational levels (e.g., executive, management, individual contributors).

Hands-on experience with Agile Methodologies, including creating Epics/Features/User Stories/Tasks/Subtasks, Estimations, Sprint Planning, Product Backlog Planning, conducting Sprint Demos, and all other Sprint Ceremonies.

Experience working in Data Migration, Digital Advertising, or Customer Support projects is essential.

Ability to persuade and influence others on the best approach.

Experience dealing with Customers and Product Managers.

Job responsibilities

The Product Owner is primarily responsible for working with customer stakeholders and architects to elicit requirements, and for owning those requirements through the Product delivery lifecycle.

Understand the Client’s entire existing business, including functional and technical requirements, operations, and processes.

Determine specifications and work with the Agile team to deliver moderately complex software solutions utilizing the Agile methodology.

Research and maintain knowledge of emerging business domains and their possible application.

Provide general direction to the team regarding enterprise architecture standards.

Ability to handle multiple priorities and constant deadlines.

A motivated individual with excellent interpersonal, communication, and customer-service skills.

Understand all aspects of Development and Client Support.

Test business processes and recommend solutions.

We are the Red Rocket Software team and we are now looking for a Business Analyst with 2+ years of experience to join us!
If you enjoy analysing, structuring data and translating ideas into clear technical tasks, we are waiting for you!

Responsibilities:
- Collect and analyse business requirements for IT products and projects.
- Collaborate with clients, stakeholders and development teams to define goals and objectives
- Create structured project documentation 
- Analysing existing business processes, identifying problem areas, and suggesting ways to optimise them.
- Support the development team in the project implementation process, ensuring that the developed solutions meet business requirements.
- Participation in testing, preparation of documentation and training of end users.

Requirements:
- At least 2 year of experience as a business analyst in IT
- Knowledge of modern project management methodologies (Scrum, Waterfall).
- Ability to collect requirements, conduct analysis, and document processes.
- Experience in creating and maintaining structured documentation 
- High level of communication skills, ability to work in a multitasking environment.
- Knowledge of English at Upper-Intermediate level.

We're looking to hire multiple BAs to join new dev streams, which is a bundle of AI-enabled products available via API integrations. Quick hiring process (2 interviews) and immediate start after acceptance. 

What you’ll actually do

• Own discovery to delivery enterprise integrations.
• Run stakeholder interviews and map As-Is/To-Be processes.
• Turn business goals into clear specs: BRDs/PRDs, user stories, acceptance criteria.
• Break work into milestones; maintain backlog and plan sprints/weekly cycles (Scrumban).
• Prepare UAT plans, lead UAT, and sign off “done” with evidence.
• Track risks/dependencies; escalate platform changes with technical leadership.
• Report weekly to CTO/C-level; keep live status in Notion up to date.

• Build delivery timelines and lightweight resource plans for new clients.

   

👥 Your day-to-day

• ~70% Business Analysis: discovery, requirements, process/data mapping, UAT.

• ~30% Project Management: planning, standups, unblockers, status, deadlines.

   

🏢 Enterprise context

• Complex API integrations with legacy stacks and multiple stakeholder groups.

• Many clients are EU enterprises 

   

💡 Must-haves

• 5+ years in hybrid BA/PM roles on enterprise B2B integrations/migrations.
• Hands-on manager (agile)
• Able to read/write API specs, sequence diagrams, and data mapping docs.
• Strong requirements craft: clear stories, ACs, UAT scripts, change control.
• Executive presence with C-level and credibility with engineers.
• Excellent English

• EU time zone

   

❤️ Great fit if you

• Led enterprise implementations at B2B SaaS vendors or consultancies.

   

🧰 Useful tools/skills

• Notion, Postman, Figma/Miro, basic SQL, REST/JSON fundamentals.
• Light QA mindset: test cases, edge cases, evidence of completion.

Requirements:

• 2+ years of experience as a Business analyst in software projects
• Ability to create clear requirements documentation (English writing, diagrams, BPMN)
• Good knowledge of system analysis, business process analysis and optimization
• Strong attention to detail, strong logic skills, ability to identify corner cases and provide the solution for the product
• Strong knowledge in practices and techniques of business analysis, requirements gathering and solutions assessment
• Understanding and ability to identify the customer need
• Good interpersonal, communication and facilitation skills
• Upper intermediate English (written and verbal)

Nice to have:

• Experience working in an enterprise environment with multiple stakeholders
• Technical background - understanding of object modern programming concepts, database design principles, etc.

Job Responsibilities

• Collect, define and translate business objectives and distribute to a team
• Create detailed and understandable requirements, tasks, support functionality till production
• Interact with a team, organize product development, deliver product vision and functionality to the team
• Backlog management, iteration planning and elaboration of user stories
• Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs

Department/Project Description

Development of a multi-tier platform for support of clinical trials. The team has been developing Electronic forms for Clinical Trials (Web, Mobile).

Who we need:

We are looking for a Business Analyst to join our Center of Excellence team. Your role will be participating in pre-sales activities and discovery phases, initiating new projects, and helping with the existing ones in an outsourcing company.

Requirements:

• 3+ years in Business Analysis in software development project
• Solid knowledge in Business Analysis approach and techniques
• Excellent communication skills
• Experience on healthcare projects
• Experience in presales and discovery
• Experience in team coordination
• Ability to structure the requirements in a way clear to all stakeholders
• Experience in working on 2 projects in parallel
• Requirements documentation and management experience
• Technical skills: understanding of API, DB, client-server architecture, basics of AI tools
   

Will be a plus:

• QA or PM experience
  
  Responsibilities:
• Gather and analyze the business, user, and solution requirements 
• Participate in presales (RFP, proposal preparation, prototyping, requirements gathering)
• Lead the discovery phase (workshops, interviews, research)
• Create a process and use cases diagrams
• Create low fidelity prototypes to validate the idea
• Develop and organize product backlog
• Set up a knowledge base and organize knowledge sharing with the team
• Play the role of a proxy product owner/project coordinator role when necessary
• Share vision and priorities with the team

• Participate in developing BA community

   

Interview Stages:

• Call with the recruiter
• Interview with ВАs and recruiter

• Interview with CTO and Team Lead of BA team

   

Our benefits:

• Opportunity to work with international clients
• Work from anywhere (fully remotely or in our office in Kyiv, Lviv or Krakow) 
• Paid vacations and sick-leaves, additional days-off, relocation bonus;
• Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice
• Education: regular tech-talks, educational courses, paid certifications, English classes;

• Fun: own football team, budget for team-lunches, branded gifts

  Recruiter - Anastasiia Vaskiv

In connection with the business growth of our activities, we are seeking a Senior Business Analyst to work closely with stakeholders to gather, analyze, and document business requirements, deliver effective and high-quality solution designs, and ensure smooth and efficient solution development and implementation. 
 

Requirements 

• 5+ years of experience in business analysis or relevant experience  
• Strong understanding of business and enterprise processes, with the ability to align business objectives with technology solutions 
• Experience working with logistics, warehousing, transportation, or related domains (WMS, TMS, ERP, CRM systems) 
• Solid knowledge of business analysis methodologies and best practices 
• Proficiency in data analysis and interpretation, including using data analytics tools 
• Experience preparing functional documentation, specifications, user stories, use cases, and process descriptions 
• Strong understanding of Agile/Scrum methodologies and hands-on experience in Agile project delivery. 
• Strong analytical thinking and structured approach to problem-solving 
• Excellent communication and stakeholder management skills 
• Upper-Intermediate English level (written and spoken) — required for communication with international clients 
• Attention to detail, ownership mindset, and ability to make timely decisions 
• Bachelor’s degree in Business Administration, Economics, IT, Logistics, or a related field 
• Proactive approach, willingness to learn, and adaptability to changing project needs 

Responsibilities 

• Analyze and model complex business processes and translate them into clear functional and technical requirements 
• Communicate with international clients to identify, document, and clarify business needs 
• Facilitate discovery sessions, stakeholder interviews, and requirement workshops 
• Prepare solution designs, business process models, user stories, data flow diagrams, and fit-gap analyses 
• Collaborate with cross-functional teams — developers, consultants, QA, and project managers — throughout the full project lifecycle 
• Participate in solution configuration, testing (UAT), and deployment 
• Conduct product demos and support user onboarding 
• Provide consulting on Microsoft Dynamics 365 Business Central and related business applications 
• Contribute to pre-sales activities, including estimates and quotations 
• Assist in preparing documentation for regulatory compliance and support during client or third-party audits 
• Help manage operational requests and troubleshooting, working closely with user groups and internal teams 
• Coordinate BA activities across different project areas to ensure consistency and quality 
• Lead requirement discovery sessions and drive strategic discussions with stakeholders. 
• Contribute to shaping BA standards, templates, and internal methodologies. 

Would Be a Plus 

• Experience in system implementations from scratch 
• Participation in system integration projects (including external and customs systems) 
• Understanding of multiple business domains (e.g., IT, sales, finance, logistics, warehousing, production, customer service, project management) 

What We Offer 

Growth and Development 

• Clear career path and transparent growth opportunities 
• Work with international clients and partners 
• Access to professional trainings, seminars, and certifications 
• Internal knowledge sharing and mentorship from experienced experts 
• Corporate English language courses 

Team and Culture 

• A professional, friendly, and collaborative team 
• Transparent communication and regular feedback 
• Supportive culture with a balance of professionalism and fun 

Compensation and Benefits 

• Competitive market-based compensation, linked to the EUR rate 
• Annual salary reviews based on performance 
• Flexible working hours (start between 8:00 and 10:00 AM) 
• Hybrid or remote work options — choose what suits you best 
• Clear processes without unnecessary bureaucracy 
• Health insurance and mental health support program 
• 20 paid vacation days and 10 paid sick leaves per year 
• Healthy work-life balance 

About the Role

We are seeking a highly skilled Technical Business Analyst with a strong background in technical documentation and API analysis. The ideal candidate will have at least 3 years of experience translating business needs into clear, detailed technical requirements and collaborating closely with engineering teams to deliver scalable, efficient solutions.

Key Responsibilities

• Analyze business processes and translate them into functional and technical specifications.
• Create and maintain comprehensive technical documentation, including process flows, data mappings, and system integration guides.
• Conduct API analysis, documentation, and integration mapping to support internal and external systems.
• Collaborate with software developers, QA, and project managers to ensure business and technical alignment.
• Evaluate existing systems and propose improvements for performance, scalability, and efficiency.
• Facilitate meetings between business stakeholders and technical teams to gather requirements and clarify deliverables.
• Support user acceptance testing (UAT) and ensure business objectives are met in final implementations.

Requirements

• Minimum 3 years of experience in a technical business analyst or similar role.
• Proven experience in creating detailed technical documentation and process workflows.
• Strong understanding of APIs (REST, SOAP, JSON, XML) and experience with API documentation tools (e.g., Swagger, Postman).
• Excellent analytical and problem-solving skills, with a structured and detail-oriented approach.
• Fluent English—both written and verbal—with the ability to communicate complex ideas clearly.
• Familiarity with software development life cycles (Agile, Scrum, or Kanban).
• Hands-on experience with tools such as JIRA, Confluence, or similar platforms.

Nice to Have

• Experience with data analysis or SQL.
• Background in SaaS, e-commerce, or enterprise platforms.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies.

What We Offer

• Competitive compensation package.
• Opportunity to work in a dynamic, tech-driven environment.
• Continuous professional growth through training and mentorship.
• Collaborative and innovative culture that values ideas and ownership.