Jobs Business Analyst

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are looking for a Senior Business Analyst / Functional Analyst to support internal digital transformation initiatives.

You will work closely with business and IT stakeholders to analyze processes, gather requirements, identify improvement opportunities, and translate business needs into clear IT requirements.

The role focuses on ServiceNow/ITSM, Finance and HR processes, and enterprise software solutions.

This role is ideal for someone with strong analytical skills who enjoys connecting business needs with technology solutions.

What You Will Do:

• Act as a liaison between business stakeholders and IT teams to ensure technology solutions meet business goals.
• Perform the end-to-end analysis of business processes, identifying inefficiencies and improvement opportunities.
• Facilitate workshops, interviews, and design sessions with cross-functional teams to gather insights, challenge assumptions and validate solutions.
• Collaborate closely with architects, project managers, developers, and testers to ensure solutions are feasible, scalable, and aligned with enterprise architecture.  
• Support initiatives across Internal Firm Services (IFS) functions such as HR or Finance, working with stakeholders to understand both common requirements and function-specific processes.
• Contribute to the continued evolution and adoption of the ESP ServiceNow platform, including analysis of existing services, onboarding of new services and identification of opportunities for process improvement. 

What We Are Looking For:

• You are a proactive problem-solver who thrives on turning complex challenges into actionable solutions.
• You are a pragmatic and flexible thinker who can easily shift between topics and priorities, adapting quickly to evolving needs.
• You have a strong analytical mindset and can translate business needs into clear IT requirements.
• You have a solid understanding of IT systems, data flows, and solution architecture principles.
• You have hands-on experience with the ESP ServiceNow environment and understand its current implementation, service structure and ways of working.
• You have a strong understanding of Finance and HR processes and ways of working and can translate operational needs into technology requirements.
• You are adaptable and able to work in a fast-paced environment.
• You have more than 3 years of experience in an Analyst or similar role, ideally within a complex IT or digital transformation environment.
• Fluent spoken and written English (В2+ is mandatory). 

 Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

At UAI Labs, we’re building the next generation of intelligent automation — tools and solutions that help companies work smarter, faster, and more creatively. We take on the repetitive, manual, “why-is-this-still-done-like-this?” work so people can focus on skills that matter. 

As a growing startup, we move fast, experiment often, and love turning ambitious ideas into real products. You’ll learn modern automation practices, work with emerging tech, and contribute to meaningful projects from day one. Here, curiosity is an advantage, and creativity is part of the job description. 

If you want to grow quickly, solve real problems, and shape the future of automation, you’ll feel right at home. 

Don’t meet 100% of the requirements? No problem. If you’re excited by what we’re building, let’s talk. 

About the Role 

We are looking for a highly organised, analytical, and people-focused Business Analyst to join our delivery team. In this role, you will work closely with clients to understand their processes, uncover bottlenecks, translate business needs into clear requirements, and support the design of automation and AI solutions. 

You’ll play a key role in stitching together the business perspective, technical approach, and delivery roadmap, ensuring our solutions actually solve real problems. 

Responsibilities 

• Run discovery workshops to understand current processes, pain points, and opportunities 
• Document AS-IS and TO-BE processes with clarity and structure 
• Translate business requirements into functional specifications for developers 
• Support prioritisation and help shape automation roadmaps 
• Gather and validate data required for business cases 
• Collaborate closely with developers during solution design 
• Support UAT planning, execution, and defect triage 
• Create process-definition documents (PDDs), requirement specs, and user guides 
• Communicate with stakeholders at all levels to ensure alignment 

• Contribute to continuous improvement of delivery methods and documentation standards 

   

Required Skills & Qualifications 

• Bachelor’s degree in business, Engineering, Information Systems, or related field 
• 2-4 years of experience in business analysis, consulting, operations, or similar roles 
• Strong skills in mapping processes and identifying inefficiencies 
• Experience gathering and documenting requirements 
• Excellent communication and stakeholder management abilities 
• Strong analytical thinking and attention to detail 
• Ability to work in fast-paced, ambiguous environments 
• Previous experience in consulting or working directly with clients 

• Comfortable communicating in English, both spoken and written 

   

Preferred Qualifications 

• Experience with data analysis, automation, RPA, Process Mining, or AI-led transformation projects 
• Understanding of basic technical concepts (APIs, data flows, system integrations) 
• Experience working with tools like Miro, Visio, Lucidchart, or process mining platforms 

• Exposure to software development lifecycle (Agile/Scrum preferred) 

   

Who You Are 

• A clear communicator who can simplify complexity 
• Curious, structured, and naturally analytical 
• Comfortable engaging with both technical and non-technical teams 
• Someone who loves solving problems and asking “why does it work like that?” 

• A team player who takes ownership and drives work forward

   

UAI Labs is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 

Job Description
 

• Overall responsibility to analyze and define the business processes, related operational procedures and working methods for the assigned domain
• Identify opportunities for system efficiency improvements and review them with the Business Process Owner (BPO) for approval.
• Challenge the local business requirements to accept the current D365 functionalities as standard with limited exceptions
• Gather business requirements, deliver the required acceptance criteria, and discuss these with the Group IT analysts where applicable to understand the impact on the system set-up
• Test the provided development solutions (RFC’s), evaluate the functionality and fit to the    acceptance criteria together with the domain lead
• Assist in training of local key users on D365 specifically CRM
• Provide support to the data cleaning team (Ukraine)  (normally done before an entity goes live) and support processes to maintain data quality
• Work with the Ukraine team to provide Hypercare support after roll-outs
• Provide second line support after hypercare (i. e . review issues of go live countries, find solutions, analyse root cause) and provide support to the Ukraine team on CRM tickets raised.
• Support the key users in the definition and gathering of the user acceptance test scenarios 
• Provide key user Support during the User Acceptance Training 
• Update domain work instructions when applicable 
• Provide day to day operational support/guidance to the commercial entities where required
• Overall responsible for the yearly Customer Survey Project
• Access control - CRM roles
• Ad hoc projects as and when required

Required competencies:

In depth knowledge of the business processes -  CRM specifically and understanding the integration into F&O

Soft skills: 

Good Communication 

Critical thinking

Problem-solving

Negotiation skills

Team player skills

We’re looking for an experienced Business Analyst / Project manager / Delivery manager to join our team and act as a key link between our B2B clients, Product, and Development teams.

What You’ll Do

• Work directly with B2B clients and white-label operators to understand their business needs, processes, and requirements.
• Gather, analyze, clarify, and document business and functional requirements.
• Act as a bridge between clients and internal teams, including Product, Development, Support/KYC, Legal & Compliance, Payments, CRM, BI, and Finance.
• Translate business requirements into clear, structured tasks for Product and Development teams.
• Collaborate with Product and Development teams to clarify technical details, dependencies, limitations, and potential solutions.
• Coordinate integrations, launches, operational changes, and technical requests from initiation to delivery.
• Break down complex requirements into actionable tasks and ensure all stakeholders have a shared understanding of the expected outcomes.
• Track projects and requests, monitor progress, identify blockers, and coordinate their resolution.
• Participate in meetings with clients and internal teams, provide status updates, and communicate progress.
• Analyze existing processes and identify opportunities for improvement and automation.

What We’re Looking For

• At least 3 years of experience as a Business Analyst, Project Manager, or Delivery Manager.
• Strong experience collaborating with developers, QA engineers, architects, and product teams.
• Excellent communication skills and the ability to work effectively with clients, business stakeholders, and technical teams.
• Solid understanding of software development processes and the ability to discuss technical requirements with developers.
• Experience with integrations, APIs, technical projects, or B2B platforms is a strong advantage.
• Strong organizational and project coordination skills.
• Ability to manage multiple requests and priorities simultaneously.
• Fluent English.

What We Offer

• 20 vacation days + 36 paid sick leaves per year.
• Flexible schedule with no micromanagement.
• A high-impact leadership role with real decision-making authority.
• Freedom to introduce new ideas, drive improvements, and influence business results.
• International team with transparent processes and fast decision-making.

We’d love to tell you more about this opportunity! Send us your CV, and let’s discuss how you can make an impact on our team.

About the Role
We’re seeking a BA to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.
 

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.
Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation: 

• 50% — Feature delivery execution (backlog, user stories, sprint management)
• 20% — Technical documentation (BRD, PRD preparation)
• 15% — Quality & metrics (bug reduction, incident management, team performance tracking)
• 15% — Stakeholder coordination (customers, sales, support)

Report To: Head of Product
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response
• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track
• Incident Management: Experience triaging and coordinating response to production issues

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking
• Design: Figma collaboration for UI/UX specifications
• Communication: Slack, Zoom, async documentation practices

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams

• Customer-centric: Understands impact of delays and bugs on customer experience

   

🌟 Nice-to-Have (Bonus Qualifications)
Experience

• 1-2+ years product ownership experience
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)
• Experience managing API products or developer-facing features

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing
• Performance testing: Understanding of load testing and scalability considerations.

YOUR PROFILE
•  One or more years of experience as a Business Analyst in software development. 

•  ⁠Direct experience working with clients to capture requirements and translating them for developers.
•  ⁠Practical, day-to-day experience using AI tools in your work — not just awareness, but real usage.
•  ⁠High flexibility and a genuine drive to learn fast, given how quickly AI is reshaping the field. Every day brings new tools and changes, and you should want to keep up.
•  ⁠Willingness to adapt and change as the technology and business landscape evolve.
•  ⁠Solid expertise in eliciting, analyzing, specifying, and validating business, user, and system requirements.
•  ⁠Hands-on experience working with stakeholders at all levels to gather requirements and deliver solutions.
•  ⁠Ability to negotiate and build consensus among stakeholders.
•  ⁠Familiarity with software development life cycles and close collaboration with development teams.
•  ⁠Excellent English and strong communication skills.

WE OFFER

- Lots of freedom to implement your ideas

- A dynamic and innovative working environment with flat hierarchies

- Participation: Contribute your know-how and change the future of the manufacturing industry with us

- Very transparent, honest, and customer-centric culture

- A highly motivated, experienced, and cooperative team that will always support you

- Always keep moving forward: we offer you lots of internal and external training to improve

We are seeking a Business Analyst to join a growing DefTech company. You will work on an internal product, helping translate business needs into effective solutions and collaborating with stakeholders across the organization.

Responsibilities:

• Own business analysis for the product end-to-end as the single analyst in a Scrum team.
• Work closely with stakeholders across production, test engineering, quality, and operations management to gather requirements and align priorities.
• Analyze and model AS-IS and TO-BE business processes.
• Define scope for new capabilities and break it down into epics, features, and user stories with clear acceptance criteria.
• Define and maintain business rules governing data collection, processing, and presentation.
• Define user roles, permissions, and access management requirements.
• Define traceability requirements for manufactured products and production data.
• Gather and document integration requirements for ERP and other internal systems, including data flows, mappings, and master data ownership.
• Define requirements for dashboards, analytics, and operational reporting.
• Facilitate backlog refinement and sprint planning together with the development team and Project Manager.
• Validate delivered functionality and ensure requirements traceability.

• Maintain backlog, documentation, and requirements in Azure DevOps.

   

Requirements:

• 3+ years of experience as a Business Analyst working with business systems, operational systems, or data-intensive products.
• Experience acting as the primary or sole Business Analyst on a product or project.
• Strong requirements elicitation and specification skills, including user stories, acceptance criteria, business rules, and non-functional requirements.
• Experience modeling business processes using BPMN and documenting solutions using appropriate UML diagrams.
• Understanding of data modeling concepts, including ERDs, data flows, and integration mapping.
• Experience defining roles, permissions, and access control models.
• Strong stakeholder management skills, with the ability to work across business, engineering, and leadership teams.
• Hands-on experience with Scrum processes, backlog management, and requirements traceability.
• Experience working with Azure DevOps or similar backlog management tools.
• Strong analytical, communication, and problem-solving skills.

• Upper-Intermediate (B2) or higher English level.

   

Nice to have:

• Experience with manufacturing, quality, or operations systems (MES, QMS, ERP production modules).
• Experience with products that collect and process large volumes of data.
• Familiarity with hardware manufacturing environments and production processes.
• Experience defining requirements for reporting, analytics, and quality-related KPIs.
• Experience with Microsoft Business Central or Dynamics 365.

• Hands-on experience with AI-powered tools and AI agents (e.g., Claude Code, GitHub Copilot, Cursor).

   

The company offers:

• Official employment and a competitive compensation package;
• 24 calendar days of paid annual leave, paid sick leave, and all statutory social benefits;
• Medical insurance;
• A strong values-driven culture, a team of like-minded professionals, and opportunities for professional growth;
• Modern work equipment (MacBook or other preferred hardware);
• English language classes and workshops;
• Compensation for educational and professional development programs.

Senior Technical Project Manager / Business Analyst (.NET, Azure, AWS)

📍 Location: Romania only
💼 Employment: Full-time
⏳ Duration: Long-term
🌍 English: Upper-Intermediate (B2+)
🚀 Start: ASAP
 

⚡ Interview Process: One technical interview

About the Role

We are looking for a Senior Technical Project Manager / Business Analyst to join a long-term software development project for our established Romanian client.

This is a key position for a technically strong professional who can bridge the gap between business stakeholders, software architects, and development teams.

You will take ownership of technical requirements, translate architectural decisions into clear, actionable user stories, manage project dependencies, and ensure predictable delivery.

This role offers an opportunity to become a central figure in the project's growth, with the potential to coordinate an expanding team of developers and take on broader delivery responsibilities as the project scales.

We are looking for someone who is not just a project coordinator but a hands-on technical PM/BA who understands software architecture, can confidently participate in technical discussions, and knows how to turn complex requirements into structured development tasks.

Key Responsibilities

• Manage end-to-end software development delivery across .NET, Azure, and AWS projects.
• Collaborate closely with software architects to understand technical solutions, architectural decisions, and implementation requirements.
• Translate complex technical and business requirements into well-defined user stories, acceptance criteria, and actionable development tasks.
• Own and maintain project backlogs using Azure DevOps Boards.
• Plan and track development activities, milestones, dependencies, and delivery timelines.
• Identify technical risks, blockers, and cross-team dependencies, ensuring timely resolution.
• Facilitate communication between business stakeholders, architects, and software engineers.
• Participate in technical discussions and ensure requirements are accurately communicated to the development team.
• Coordinate sprint planning, backlog refinement, prioritization, and delivery tracking.
• Support future team expansion by establishing scalable delivery processes and coordinating additional developers.

Requirements

• Proven experience as a Technical Project Manager, Technical Business Analyst, or in a combined PM/BA role within software development projects.
• Hands-on experience managing projects involving .NET / C#, Microsoft Azure, and/or AWS.
• Strong technical understanding of software development processes, application architecture, APIs, integrations, and cloud-based solutions.
• Ability to understand technical discussions with software architects and translate architectural requirements into development-ready user stories.
• Strong experience with Azure DevOps Boards, including backlog management, work items, sprint planning, and delivery tracking.
• Experience gathering, analyzing, documenting, and validating business and technical requirements.
• Ability to write clear user stories with acceptance criteria and manage requirements throughout the development lifecycle.
• Experience managing project dependencies, technical risks, priorities, and delivery timelines.
• Strong understanding of Agile/Scrum methodologies and the SDLC.
• Excellent communication, stakeholder management, and problem-solving skills.
• English proficiency at B2 level or higher.
• Must be based in Romania and hold Romanian citizenship.

Nice to Have

• Previous experience working as a software developer, systems analyst, or solution architect.
• Experience coordinating multiple development teams or scaling engineering teams.
• Familiarity with CI/CD pipelines and cloud infrastructure.
• Experience working with distributed or international engineering teams.

What We Offer

• Long-term, full-time collaboration with an established Romanian client.
• Competitive compensation of up to $41/hour.
• A technically challenging project involving modern cloud technologies.
• Direct collaboration with software architects and technical decision-makers.
• Opportunity to take ownership of project delivery and contribute to future engineering team growth.
• Fast hiring process: only one technical interview.

Hiring Process

The selection process consists of one comprehensive technical interview focused on your ability to understand software architecture, translate technical requirements into development tasks, and manage complex software delivery.

We are hiring ASAP and are ready to move quickly with qualified candidates.

About Us

We are one of New York City's leading glass and window contractors, specializing in residential, commercial, and landmark restoration projects. We are looking for a highly organized Procurement & Operations Coordinator to ensure materials are ordered accurately, projects stay on schedule, and our CRM remains up to date.

Position Summary

The Procurement & Operations Coordinator is responsible for managing material purchasing, coordinating with suppliers, supporting the estimating team, scheduling projects, and maintaining accurate procurement records within our CRM system. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities

Procurement & Vendor Management

• Source materials from approved suppliers.
• Request and compare supplier quotations.
• Negotiate pricing and delivery schedules whenever possible.
• Place purchase orders accurately and on time.
• Confirm all orders with suppliers.
• Monitor production status and shipping schedules.
• Follow up on delayed orders and resolve supplier issues.
• Maintain strong relationships with vendors and manufacturers.
• Track warranties, lead times, and supplier performance.

Order Management

• Review project requirements before ordering.
• Verify measurements, specifications, and quantities.
• Coordinate custom glass, hardware, windows, doors, and specialty material orders.
• Ensure all purchase orders match project specifications.
• Communicate any discrepancies immediately.

Estimating Support

• Obtain supplier pricing for quotes.
• Assist estimators with material costs.
• Maintain current supplier price lists.
• Help identify cost-saving alternatives.
• Track material cost changes.

Scheduling & Operations

• Coordinate material deliveries with project schedules.
• Schedule installations based on material availability.
• Coordinate with technicians, project managers, and office staff.
• Ensure jobs are ready before technician dispatch.
• Update project timelines when deliveries change.

CRM Management

• Maintain procurement records in the CRM.
• Update purchase order statuses.
• Upload supplier invoices and confirmations.
• Record delivery dates and tracking information.
• Keep project notes accurate and organized.
• Generate procurement reports when requested.

Inventory & Cost Control

• Monitor inventory levels.
• Recommend stock replenishment.
• Minimize waste and duplicate purchases.
• Assist with inventory audits.
• Track backordered materials.

Administrative Duties

• Maintain supplier database.
• Organize purchase documentation.
• Assist Accounting with supplier invoices.
• Ensure purchase records are complete.
• Support Operations with procurement-related tasks.

Qualifications

Required

• 2+ years of purchasing, procurement, operations, or project coordination experience.
• Excellent organizational skills.
• Strong attention to detail.
• Excellent written and verbal English communication.
• Ability to prioritize multiple projects simultaneously.
• Proficiency with CRM systems, Google Workspace, and Microsoft Office.
• Strong Excel/Google Sheets skills.
• Comfortable communicating with suppliers by phone and email.

Preferred

• Experience in the construction, glass, window, or building materials industry.
• Knowledge of purchase orders and vendor management.
• Experience reading estimates or construction drawings.
• Familiarity with ERP or procurement software.

We are seeking an Advanced-level Business Analyst to drive the modernization, mapping, and automation of complex business processes for a major international public sector entity. The project focuses on structuring enterprise architecture, optimizing data flows, and eliminating manual bottlenecks across large-scale European operations.

What you will do

• Analyze and map high-level business architecture, including capability maps and end-to-end workflows.
• Lead discovery sessions and collaborative workshops with cross-border stakeholders and tech teams.
• Elicit, prioritize, and structure comprehensive functional requirements, system specs, and user stories.
• Prepare formal project artifacts under strict administrative governance frameworks.
• Design precise workflow models using industry-standard notations (BPMN/UML standards).

Requirements:

• At least 8 years of overall IT sector experience, with a minimum of 5 years dedicated exclusively to the Business Analyst role.
• Certified C1 proficiency or higher. Must be validated by an active official certificate (IELTS, TOEFL, Cambridge, etc.) or a certified language center report, and will be verified during the interview.
• University degree (Bachelor’s level or higher).
• Possession of at least two (2) active, globally recognized professional certifications from the following categories:
  1. top-tier advanced business analysis credentials (e.g., IIBA's premier tier / CBAP or direct equivalents).
  2. formally accredited credentials in systems modeling syntax (UML structures) or enterprise workflow methodologies (BPMN standards).

We're looking for a hybrid BA + low-code automation engineer — someone who can talk to a bank's business stakeholders in the morning, and by evening have the process running as an executable workflow.

This is a role for people who think in state machines, not in Word documents.

⛔ Please DO NOT apply if you don't know

• What JSON is and how to work with it — you will live inside JSON payloads
• What Swagger is and how to test an API using Postman
• Anything about IT architecture, data types, sync vs. async, webhooks, and idempotency
• How to dive deep into a technical topic and come back with a solution
• How to model a real business process as states, transitions, and error branches

If your BA experience is limited to writing requirements and passing them to developers, this role is not for you. You will build.

We're looking for a problem solver, not a ping-pong player.

🤖 AI is mandatory, not a bonus

If you don't use AI in your daily work and can't work with AI agents — please don't write to us.

We build an AI Application Runtime, and we use AI to build it: requirement analysis, process decomposition, generating workflow logic, writing and reviewing JS/JSON inside nodes, drafting specs and documentation, building agent-driven automations for internal operations. Candidates without practical, demonstrable AI experience will not be considered.

Bring examples: your agents, your prompt libraries, your automations. We will look at them.

🚀 Project

Trigger Neobank Engine enables banks, fintechs, and telecoms to launch full digital banking products — onboarding, payments, cards, credit modules, corporate banking. Business logic is expressed as configurable, orchestrated processes rather than hardcoded services.

You will design and implement the processes that run real banking products.

🎯 What you'll do

• Elicit requirements from banks and fintech clients; convert vague business intent into precise, executable specifications
• Design process logic: state machines, decision trees, compensation and error-handling branches, SLAs and timeouts
• Build and maintain workflows in n8n / Corezoid / Node-RED — including JS code nodes, API calls, and data transformation
• Integrate external systems: core banking, processing, KYC/AML providers, payment rails, notification channels
• Design and document API contracts together with backend engineers
• Build AI-agent-based automations: routing, classification, document processing, operational assistants
• Test your own processes: Postman, log analysis, edge cases, retries, duplicate protection
• Write clean documentation: process diagrams, data flows, integration specs
• Support implementation teams during rollout and troubleshoot production behavior

🛠 Required

• 3+ years as a Business Analyst, Solution Analyst, Integration Engineer, or low-code developer
• Real, provable experience using AI tools and AI agents in daily work — mandatory
• Hands-on experience with at least one process/automation platform: n8n, Corezoid, Node-RED, Camunda, Temporal, Zapier/Make at a serious scale
• Confident with JSON, REST, webhooks, authentication (OAuth2, API keys, signatures)
• Ability to write basic JavaScript for data transformation inside workflow nodes
• Postman and Swagger as everyday tools
• SQL at a query level
• BPMN or equivalent process modelling
• Ability to structure your own work and drive a topic to closure without supervision
• Intermediate English or higher

⭐ Nice to have

• Fintech domain: payments, cards, onboarding, KYC/AML, ledgers, reconciliation
• Experience with Kafka or other message brokers
• Understanding of event-driven and microservice architecture
• Building your own AI agents / MCP tools / retrieval workflows
• Experience with server-driven UI or configuration-based platforms

📚 Mindset

• Ownership from requirement to production behavior
• AI-first: automate your own analyst work first
• Thinks about failure paths before happy paths
• Curious about what happens one layer below the abstraction

🎁 Offer

💻 100% remote

💵 Competitive salary in USD

⏰ Flexible schedule

🏦 A world-class fintech platform

🧠 Strong engineering culture and experienced leadership

🌍 Top-tier banks, fintechs and telecoms across emerging markets

🚀 Growth into Solution Architect or Product Owner

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries.

Our Client is an international insurtech company specializing in the digitalization and automation of motor claims management, working with insurers, fleet operators and vehicle manufacturers. It develops its own software platform to streamline claims handling and integrate different players across the process.

Currently, we are looking for Senior Business Analyst (German-speaking) to join Client`s team.

Location: Remote, with mandatory on-site presence in Stuttgart, Germany: 2–3 weeks during onboarding, followed by 2–3 days per month throughout the engagement.

Requirements:

1) Discovery and requirements analysis

• Plan, facilitate and follow up discovery workshops with customers and business units
• Elicit and consolidate requirements from the OEM environment
• Structure unclear or conflicting requirements; make assumptions and open points transparent

2) Solution design and scope definition

• Develop business solution concepts for digitalisation, automation and integration initiatives
• Prepare scope definitions: in/out of scope, assumptions, dependencies, risks
• Design target processes and assess solution options by benefit, effort and risk
• Describe integration requirements for interfaces/APIs from a business perspective

3) Requirements documentation

• Create process diagrams (e.g. BPMN 2.0)
• Write requirement items: overall requirement (equivalent to epic), sub-requirement (equivalent to user story), acceptance criteria
• Create story maps and further requirements artefacts (e.g. business rules, status logic, business data objects)
• Maintain documentation in Confluence and requirement items in Jira

4) Requirements quality assurance

• Ensure quality, completeness, consistency and traceability of requirements
• Conduct reviews with business units and development; adhere to the Definition of Ready
• Establish traceability from requirement through implementation to acceptance
• Derive acceptance criteria and test scenarios; support user acceptance testing (UAT) from a business perspective

5) Backlog and prioritisation

• Maintain and continuously refine the initiative backlog (refinement)
• Prepare prioritisation based on business value, urgency and dependencies
• Participate in planning and refinement sessions of the development process

6) Implementation support and acceptance

• Support and steer technical implementation from a business perspective; clarify business questions from development promptly
• Identify and address deviations, risks and schedule impacts early
• Assess change requests and place them in scope and backlog
• Organise and obtain acceptance of the delivered solutions with the parties involved

7) Stakeholder management

• Alignment with customers, business units, management and international software development
• Communicate status, open points and decisions needed in a target-group-appropriate manner (German and English)

Candidate Profile:

• 4+ years of experience as a business analyst, requirements engineer, product owner or similar at the interface between business and IT 
• Experience in motor claims management or insurance/claims processes
• Sound knowledge of requirements analysis, requirements documentation and business process modelling (BPMN)
• Experience in developing business solution concepts and scope definitions
• Experience in facilitating workshops and aligning with diverse stakeholders
• Experience with platform and integration projects, business interface specifications (e.g. XML/JSON)
• Experience with agile ways of working and backlog management (user stories, acceptance criteria)
• Confident use of Jira and Confluence
• Proven track record of supporting implementation projects through to acceptance
• Very good German and English skills

Nice-to-have

• Certification in requirements engineering or business analysis (e.g. IREB CPRE, CBAP, PMI-PBA)
• Story/journey mapping and further discovery methods
• Test and acceptance management (UAT)

Personal Attributes:

• Analytical and structured: brings order to unclear requirements
• Strong, audience-appropriate communicator – from business units to management, in German and English
• Critical thinker: challenges requirements for completeness and contradictions rather than passing them on unchecked
• Strong facilitator: turns differing interests into robust decisions
• Pragmatic and delivery-oriented: thinks requirements through to acceptance
• Self-directed and reliable in follow-up

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*benefits are not applicable for freelancers

We are looking for a Functional Analyst for the Microsoft Dynamics 365 Finance and Operations platform to help transform the company’s financial and operational processes using modern technologies. You will join a cross-functional team working on the implementation and optimization of business solutions in the field of finance, logistics, and resource management. If you have experience working with D365 F&O and strive to influence strategic processes, this role is for you.
 

What you will do

• Gather information from and collaborate with different types of stakeholders (finance, procurement, warehouse, IT)
• Understand strategic business needs and plans for growth
• Gather and document detailed business requirements and transform them into user stories, including acceptance criteria
• Create, document, and maintain solution designs
• Execute standard and advanced configuration of the system, giving demos/prototypes to business users
• Prepare functional gap design documents
• Test new configurations and customizations — ensuring the provided functionality is in line with existing flows and satisfies stakeholders’ needs and requirements
• Organize key user validation process, support for end-to-end user acceptance testing
• Users’ consultancy and support; handle tickets as a second-level support engineer
• Follow the Change and Release management process
• Prepare release notes
• Manage tasks (AzureDevOps/Jira)
   

Your profile

• Upper-intermediate English
• >3 years’ experience with Microsoft Dynamics 365 Finance&Operations implementation and support
• Extensive experience in Microsoft Dynamics 365 Finance&Operations implementation projects
• Strong knowledge of standard D365 functionalities and most of the business processes listed below: 
  • Accounting policy (General Ledger, account structure, period close, etc.)
  • Accounts payable
  • Accounts receivable
  • Manufacturing accounting
  • Inventory accounting (closing and adjustment, inventory revaluation, inventory counting, inventory posting etc.)
  • Cost accounting
  • Tax accounting (understanding of business process flows)
  • Subscription billing (nice to have)
  • Electronic reporting
  • Experience in supply chain management flows is a plus
• Experience working in an integrated environment (and understanding of the approach of working with it)
• Experience with AzureDevops/Jira
• UML/BPMN knowledge is a plus
• Experience in preparing user stories, user manuals, and release notes
• Able to adapt requirements to both technical and business languages
• Experience with the preparation of different types of products and project documentation
• Experience with organizing validation activities (user acceptance testing)
• A technical background is an advantage
• Logical and analytical thinking 
• Independent research on solutions
• A critical thinker, detail-oriented, and self-organized

We are looking for a Senior Business Systems Analyst, ERP

About the Client
Our Client designs and manufactures sustainable temperature-controlled packaging for the perishable food and life sciences industries. We're a privately held, high-growth company of about 700 people. We're building the systems foundation to scale, including active Microsoft Dynamics 365 Business Central and SAP B1 implementations.

The Role
You'll be the bridge between how our business runs and how our systems support it. You'll work with manufacturing, procurement, finance, and order-to-cash teams to understand their processes and turn their needs into clear requirements. You'll configure and test solutions in Business Central/SAP B1 and our Microsoft stack. This is a hands-on role: you won't just document the work, you'll help deliver it. You'll also serve as backup coverage for our Technical Product Owner and Business Central developer.

What You'll Do

• Lead requirements sessions with business stakeholders. Map current- and future-state processes and identify gaps.
• Write user stories and acceptance criteria that developers can build from without rework.
• Configure Business Central/SAP B1 functionality and document the design decisions behind it.
• Own test planning and UAT, including test scripts, defect triage, and sign-off with business users.
• Analyze and map data using SQL for integrations, migrations, and reporting needs.
• Build and maintain low-code workflows in Power Automate and SharePoint.
• Triage production issues. Resolve configuration and data problems directly, and escalate code-level issues with clear diagnosis.
• Cover backlog management and stakeholder communication when the Technical Product Owner is out.
• Partner with BI & Analytics to make sure ERP data supports operational and financial reporting.

Requirments:

• 5+ years as a Business Systems Analyst, Business Analyst, or ERP functional consultant.
• Hands-on ERP experience across manufacturing, supply chain, or finance processes. Dynamics 365 Business Central or SAP B1 strongly preferred.
• Working knowledge of production BOMs, inventory costing, procurement, and order-to-cash flows.
• Strong SQL and data analysis skills.
• Experience writing requirements in an Agile environment using Jira or similar.
• Experience with Power Automate, SharePoint, or other low-code platforms.
• The ability to run a working session with operations or finance leaders and leave with decisions, not just notes.
• Clear, concise written communication.

Nice to Have:

• Experience in manufacturing or packaging.
• Familiarity with AL development concepts in Business Central (reading code, not writing it).
• Exposure to ITSM tools such as Freshservice.

We are looking for an experienced Business Analyst to join our team and contribute to innovative projects.

Requirements:

• 3+ years of experience as a Business Analyst in the software development industry, preferably within outsourcing companies.

• Solid understanding of the GameDev domain

• Strong experience with requirements management throughout the full SDLC.
• Hands-on experience with requirements elicitation, analysis, documentation, validation, and change management.

• Ability to translate business needs into clear and structured functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Experience working with Jira and Confluence.
• Good understanding of Agile/Scrum development methodologies.
•Strong analytical, critical-thinking, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Upper-Intermediate (B2+) English or higher, both written and spoken.

What we offer:

• Remote working format
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement

Recruitment process: Recruitment interview — Technical interview