Jobs Business Analyst

Join the Fintech Core team building a white-label modular platform that powers digital banks, payment systems, and fintech products across Europe, North America, and MENA regions
 

As a System Analyst on the Fintech Core project, you will define technical architecture, system specifications, and integration designs for a white-label modular fintech platform that enables rapid creation of digital banking and payment products.
 

The platform provides a complete technology stack including general ledger, middleware, mobile/web applications, and extensive third-party integrations for KYC, payments, card issuance, and compliance. You'll work closely with Business Analysts, Solution Architects, and Engineering teams to translate business requirements into detailed technical specifications, design robust system architectures, and ensure seamless integration across microservices while maintaining regulatory compliance and enterprise-grade security.

This role offers hands-on experience designing financial systems at scale, with exposure to payment processing, card networks, digital wallets, cross-border transactions, and regulatory compliance frameworks serving multiple fintech implementations globally.

Responsibilities
 

• Analyze and document system requirements for platform modules including payments, card issuance, digital wallets, accounts, ledger management, and compliance systems
• Translate business requirements into detailed technical specifications, API contracts, database schemas, and integration architectures
• Design data models, entity relationships, and data flow diagrams for transactional and financial systems with appropriate normalization and performance considerations
• Define integration patterns and technical specifications for connecting with payment processors, KYC/AML providers, card issuers, and open banking platforms
• Document system behaviors using sequence diagrams, component diagrams, deployment architectures, and API specifications (OpenAPI/Swagger)
• Collaborate with Solution Architects to ensure system designs align with microservices architecture patterns, scalability requirements, and technical best practices
• Define non-functional requirements including performance benchmarks, security controls, data retention policies, and audit trail specifications
• Facilitate technical design workshops with Engineering teams to review system specifications, validate implementation approaches, and identify technical risks
• Create comprehensive system documentation in Confluence covering technical flows, component interactions, message formats, and infrastructure requirements
• Support QA teams by defining system integration test scenarios, technical acceptance criteria, and end-to-end testing strategies
• Analyze system performance bottlenecks and propose optimization solutions for high-throughput financial transaction processing
• Ensure all technical specifications maintain regulatory compliance requirements (PCI DSS, GDPR, PSD2) and financial data security standards
• Maintain traceability between business requirements, system specifications, technical implementations, and test cases
• Participate in sprint planning, technical refinement sessions, and architecture review boards to ensure alignment between product vision and technical execution

Professional skills are required:
 

• 3+ years of experience as System Analyst, Technical Analyst, or similar role in fintech or banking domains

   

• Strong understanding of financial systems architecture including general ledgers, payment processing, and account management

   

• Experience with microservices architecture, API design, and distributed systems

   

• Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams

   

• Knowledge of database design and data modeling for transactional systems

   

• Understanding of integration patterns, message queues, and event-driven architectures

   

• Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes)

   

• Experience with API specifications (REST, OpenAPI/Swagger, webhooks)

   

• Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP)

   

• Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

Technical Skills

• 3+ years of experience as System Analyst, Technical Analyst, or similar role in fintech or banking domains

• Strong understanding of financial systems architecture including general ledgers, payment processing, and account management

• Experience with microservices architecture, API design, and distributed systems
• Proficiency in creating technical documentation: system design documents, data flow diagrams, sequence diagrams, ER diagrams

• Knowledge of database design and data modeling for transactional systems

• Understanding of integration patterns, message queues, and event-driven architectures

• Familiarity with payment systems standards (ISO 20022, SWIFT, SEPA, card schemes)

• Experience with API specifications (REST, OpenAPI/Swagger, webhooks)

• Understanding of cloud infrastructure and deployment architectures (AWS, Azure, GCP)

• Knowledge of authentication and authorization mechanisms (OAuth, JWT, API keys)

   

Domain Knowledge

• Understanding of core banking concepts: accounts, transactions, balances, ledgers, reconciliation

   

• Knowledge of payment flows: domestic/international transfers, card payments, digital wallets

   

• Familiarity with KYC/AML processes and regulatory compliance requirements

   

• Understanding of financial data security standards (PCI DSS, GDPR)

   

• Experience with fintech product features: onboarding, card issuing, FX, acquiring

Analytical & Documentation Skills

• Excellent analytical thinking and problem-solving abilities

• Strong technical writing skills with attention to detail

• Ability to translate complex business requirements into technical specifications

• Experience with UML, BPMN, or similar modeling notations

• Proficiency with documentation tools (Confluence, Notion, or similar)

• Experience with requirements management and traceability

Skills will be a plus:
 

• Experience with white-label or multi-tenant system architectures

• Knowledge of blockchain and cryptocurrency integrations

• Familiarity with regulatory frameworks (PSD2, Open Banking, MiFID)

• Experience with performance testing and system optimization

• Understanding of DevOps practices and CI/CD pipelines

• Previous experience with modular platform architecture

• Knowledge of financial compliance and audit requirements

• Experience with data migration and system integration projects

Project description:

Fintech Core is a white-label modular fintech solution designed for rapid creation and launch of digital banking and payment products. It provides a comprehensive, turnkey platform that enables businesses to build neobanks, digital wallets, payment systems, and other fintech products within 3 months rather than years. The solution includes a complete technology stack: a robust general ledger platform, middleware layer, customizable frontend applications for iOS/Android/Web, and extensive third-party integrations for KYC, payments, card issuance, and compliance. Unlike traditional SaaS offerings, Fintech Core provides full access to source code, eliminating vendor lock-in and enabling deep customization.

The platform is built on microservices architecture with modular components that can be independently scaled and customized. It supports multi-currency operations, cross-border payments, card issuing, account management, transaction processing, compliance monitoring, and back-office orchestration. The solution is PCI & DSS compliant and designed to meet regulatory requirements across multiple jurisdictions.

Project stage: Active development and continuous enhancement. The platform is mature with multiple successful implementations but undergoes constant evolution to incorporate new regulatory requirements, payment integrations, and fintech capabilities. Quality, scalability, and compliance are paramount priorities.

The size and the structure of the PROJECT team:

Cross-functional team including Product Owners, Business Analysts, System Analysts, Frontend/Backend Developers, QA Engineers, DevOps, Security Specialists, and Compliance Consultants. The team operates in an Agile environment with close collaboration between technical and business functions.

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner with extensive experience in data-driven projects of varying complexity, ideally with a strong background in Data Warehouse (DWH) development and BI reporting to join an internal company project.

In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.
 

Responsibilities:

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, QA engineers, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from underlying real needs
• Develop and maintain BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI, Tableau
• Create report prototypes and analytical visualizations independently when needed
• Contribute to the automation, standardization, and optimization of reporting processes
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions
   

Requirements:

• 4–5 years of professional experience as a Business Analyst
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English
   

Will be a plus:

• Experience on data-intensive projects involving BI solutions, reporting, and data platform development
• Experience participating in the development of a Data Warehouse/SSA layer
• Experience building BI prototypes or POCs independently before involving developers
• Confident SQL skills
• Solid understanding of data modeling principles
   

Personal profile:

• A proactive mindset and the ability to dive deep into complex business problems
• Proven problem-solving and conflict resolution skills
• Strong results-oriented mindset
• Excellent communication skills, both written and verbal

System / Business Analyst - Telecom Product Team

We’re looking for a System / Business Analyst to join our Telecom product team - the people behind developing and supporting our internal platforms.

If you enjoy working at the intersection of business and technology, taking ownership from concept to production, and diving deep into new technical topics - this role is for you 🚀

🔍 What You’ll Be Doing

• Lead new integrations - from idea to full production release (as part of the current product roadmap).
• Create technical documentation from scratch: BRDs, SRSs, API specs, and admin guides.
• Keep existing documentation relevant and up to date.
• Collaborate with internal client systems to define integration requirements.
• Build and maintain the product’s event library (event model) and knowledge base

🧠 What We’re Looking For

• 3+ years of experience as a System/Business Analyst in IT projects.
• Strong experience documenting and structuring requirements using use cases, user stories, functional decomposition, and state modeling.
• Proficiency in UML (activity, sequence, state, use case, component diagrams).
• Solid understanding of REST APIs, HTTP, and SMPP.
• Proven ability to write clear, detailed, and practical technical documentation.

💬 Soft Skills That Matter

• Systems thinking and a structured mindset.
• Client-oriented approach when supporting internal systems.
• Excellent communication skills - you can bridge the gap between technical and non-technical stakeholders.
• Ability to multitask effectively across different contexts.

⚙️ Tools We are using

• Requirements management: Confluence, Jira, GIT, CI/CD
• Analysis: SoapUI, Postman, IntelliJ IDEA, SQL Developer

This role has a strong emphasis on system analysis, including work with system requirements, integrations, APIs, and data flows, as well as close collaboration with engineering teams.

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers);
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations.

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area.


 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.

About the Role:

We’re building a cutting-edge national digital platform that will power state exam management at scale. This is a high-impact, high-visibility project backed by government institutions. The scope is expected to expand over time, requiring ongoing analytical support, close collaboration with stakeholders, and active participation in shaping future functionality.

About the team:
You’ll join a cross-functional squad including an architect, PM, backend and frontend devs, DevOps, and QA engineers.

Required Qualifications

• Senior-level experience as a Business Analyst.
• Proven experience working on complex and/or government IT projects.
• Strong skills in requirements management and documentation.
• Ability to work effectively under tight deadlines and frequent changes.

• Excellent analytical, communication, and stakeholder management skills.

   

Desired Qualifications

• Experience in governmental or regulatory projects.
• Experience working with system integrations and external dependencies.

Responsibilities

• Collect, analyze, and formalize business and functional requirements.
• Work with evolving and changing requirements in a dynamic environment.
• Prepare, maintain, and support SRS and technical specifications throughout the project lifecycle.
• Participate in requirements clarification sessions with the Client and key stakeholders.
• Collaborate closely with Project Managers, Architects, Development, and QA teams.
• Support and maintain the change management process, ensuring traceability and alignment with business goals.

Trinetix is looking for a skilled Business Analyst with strong expertise in SCRUM and a deep understanding of Agile delivery practices. This role involves close collaboration with product owners, stakeholders, and development teams to define, refine, and translate business needs into clear, actionable user stories and technical solutions. The ideal candidate is detail-oriented, proactive, and comfortable driving clarity and alignment across cross-functional teams. 

Requirements 

• 4+ years of experience in Business Analyst role 
• Strong knowledge of SCRUM methodology and practical experience working in Agile environments 
• Proven ability to work closely with product owners, stakeholders, and development teams 
• Experience in backlog refinement, defining acceptance criteria, and writing clear, actionable user stories 
• Ability to translate business needs into technical requirements 
• Strong communication and facilitation skills 

• Experience working with tools such as Azure DevOps, Microsoft Teams, Microsoft Excel, Confluence or SharePoint, Miro 

   

Nice-to-haves 

• Experience supporting or leading sprint planning 
• Background in business analysis or product ownership 
• Understanding of software development processes and technical terminology 
• Experience working in cross-functional, distributed teams 

• Familiarity with enterprise-level workflows or large-scale Agile environments 

   

Core Responsibilities 

• Collaborate with product owners, stakeholders, and development teams to define and refine business requirements 
• Lead and facilitate backlog refinement sessions to ensure user stories are well-defined, prioritized, and aligned with organizational goals 
• Support sprint planning by preparing clear, structured requirements and ensuring teams understand the scope 
• Ensure all user stories include clear acceptance criteria and are actionable for development teams 
• Translate business needs into effective technical solutions while fostering collaboration across teams 
• Maintain documentation and support alignment using tools such as Azure DevOps, Confluence/SharePoint, Miro, etc. 

REQUIREMENTS

• Background in deploying out-of-the-box CRM/ERP or enterprise-grade products in client environments
• 3+ years of experience in a Business Analyst position
• Upper-intermediate or higher level of English
• Strong interviewing and negotiation skills
• Knowledge of software development methodology basics
• Ability to produce clear and structured documentation.
• Experience in documenting business requirements.
• Ability and desire to work in a team
• Time management and prioritization skills

Nice-to-have skills

• Intermediate level of English for occasional communication with clients’ teams and running workshops
• Experience in similar positions in FMCG companies or on the contractor’s side (integrators, consulting companies)
• Knowledge of SFA (Sales Force Automation), DMS (Distribution Management System), BI (Business Intelligence), and TPM (Trade Promo Management) software solutions
• Understanding the structure of retail distribution and marketing activities

RESPONSIBILITIES

• Studying, analyzing, and describing business processes in the relevant area within the framework of ongoing projects
• Creating reports and technical specifications for the development of additional functionality for the software product
• Interacting with the customer, clarifying requirements and project specifics
• Collaborating with the software development team
• Conducting presentations and demonstrations of the product’s functionality for customers

Launch Labs is an IT company focused on web and application development. We help clients turn product ideas into working solutions and support them throughout the development process. Our team has worked with well-known brands such as Nike and Rapid Replay(acquired by NBC).
 

We are looking for a Business Analyst who brings structure, clarity, and discipline to product requirements. You will work closely with project managers, developers, and stakeholders to make sure requirements are well-defined and documented.
 

This role is best suited for someone with a structured, detail-oriented, and proactive (Type A) personality, who is comfortable taking ownership of work and keeping things organized.
 

Responsibilities:

• Collaborate with stakeholders to identify, analyze, and document business requirements
• Translate business needs into clear functional and technical specifications
• Prepare and maintain project documentation and artifacts (requirements, workflows, acceptance criteria, etc.)
• Facilitate and lead requirements elicitation sessions (workshops, interviews)
• Participate in testing and validation
   

Requirements:

• 3+ years of commercial experience as a Business Analyst
• Advanced English level (spoken and written)
• Type A mindset: proactive, responsible, comfortable driving clarity and order
• Solid understanding of Scrum / Kanban processes
• Strong analytical, interpersonal, and communication skills
• High attention to detail and strong ownership mindset
• Understanding of SDLC and release processes
• Skills to work with data and validate data to support business decisions.

Benefits:

• 4 weeks of paid vacation per year 
• Flexible working hours 
• Medical insurance for your peace of mind
• Professional development support - Launch Labs covers courses, training, and skill growth
• An exciting, collaborative, and innovative team environment
• Fully remote work, with freedom and flexibility

We are looking for a highly structured, product-minded Business Analyst to bridge product vision, user needs, and engineering execution.

You will transform high-level ideas into clear, testable, and implementable requirements — ensuring our product is built with precision, usability, and scalability in mind.

This role sits at the intersection of Product, UX, Engineering, and QA throughout the full SDLC.

Key Responsibilities

Requirements Definition & Refinement

• Gather, structure, and refine business and product requirements
• Define detailed acceptance criteria for each feature
• Ensure requirements are clear, testable, and unambiguous
• Maintain consistency between product vision and implementation

Documentation & Knowledge Management

• Establish and maintain clear documentation standards (BA + Technical Writing)
• Improve consistency and usability of internal knowledge base
• Maintain product documentation and version control
• Ensure long-term traceability of requirements

Product Discovery & Vision Support

• Contribute to Product Vision creation during Discovery Phase
• Analyze customer needs and business objectives
• Identify risks, dependencies, and edge cases early
• Translate business goals into functional specifications

Visual & Structural Modeling

• Create structured visual representations of requirements

• Design and maintain:

  • Use Case diagrams
  • Sequence diagrams
  • Activity diagrams
  • Collaboration diagrams
  • Class diagrams

   

UI Prototyping & UX Collaboration

• Create low-to-mid fidelity UI prototypes in Figma
• Collaborate closely with UX/UI designer
• Ensure functional logic is accurately represented in prototypes
• Validate usability alignment before development

UAT & Quality Validation

• Design and coordinate User Acceptance Testing (UAT)
• Define UAT scenarios and acceptance benchmarks
• Validate feature readiness before release
• Ensure alignment between requirements and final implementation

We are looking for a candidate for the Business Analyst position to join a foreign telecom operator project.

Responsibilities

• Analysis of the business needs of the internal/external customer, taking into account possible limitations and developing the solution architecture
• Expert evaluation of the customer’s project documentation (briefs, concepts, etc.)
• Agreement of requirements between the internal/external customer and other parties to the process
• Design of technical solutions and managing their life cycle
• Modeling of business processes and developing a solution model
• Planning and organizing testing of solutions by the customer
• Preparation of technical documentation (functional/non-functional requirements), user instructions

• Preparation of orders within the company for performing work on IT platforms

   

Requirements

• Higher education
• Experience as a business or system analyst in IT projects for at least 5 years
• Experience in telecom with Billing, Online Charging, Order Management systems
• Understanding REST architecture, basics of DBMS
• Professional knowledge of UML notation
• Experience working with Jira, Confluence
• Strong skills in working with SQL queries
• Analytical thinking, ability to formalize and document business requirements within the framework of a project/task
• Upper Intermediate or Advanced English level

We are looking for a skilled Product Business Analyst willing to apply his current knowledge and skills and is inspired to discover new technologies and become a part of cross-functional team. 

If you have desire to take part in creating of mostly mobile apps and share own approaches with team-mates, then join our friendly team that consists of: Business Systems Analyst, Technical Delivery Manager, Application Architect, Developers (Backend, Frontend and Xamarin/ Flutter), QA Engineers and Designers. 

Requirements 

• Lead discovery sessions, stakeholder interviews, and workshops to define business objectives and success criteria. 
• Identify business processes, document AS-IS and TO-BE flows, and highlight gaps or inefficiencies. 
• Translate business needs into structured documentation: BRDs, PRDs, user stories, acceptance criteria, functional and non-functional requirements. 
• Model system behavior, define integrations, data flows, user roles, permissions, and edge cases. 
• Validate feasibility with tech teams and ensure alignment between business expectations and technical constraints. 
• Support backlog structuring, prioritization, and scope definition together with delivery and engineering leads. 
• Actively participate in pre-sale by analyzing client problems, shaping solution approaches, estimating scope complexity, and contributing to proposals. 
• Manage requirement changes, assess impact, and communicate trade-offs clearly. 
• Identify risks early and proactively propose mitigation strategies. 

Direct the product experience 

• Build end-to-end product vision, defining user journeys, interaction logic, and experience principles. 
• Structure information architecture and ensure logical navigation and system consistency. 
• Align business rules with user experience so that flows are intuitive but technically realistic. 
• Guide designers with clear functional context and support them with decision-making when needed. 
• Be able to step in with solution concepts during client discussions. 

Core Responsibilities

• Lead discovery sessions and stakeholder workshops to define business goals and success criteria. 
• Analyze and document business processes, AS-IS / TO-BE flows, and requirements. 
• Translate business needs into clear documentation (user stories, acceptance criteria, functional and non-functional requirements). 
• Collaborate with engineering and delivery teams to ensure feasibility and scope alignment. 
• Support backlog structuring, prioritization, and change management. 
• Participate in pre-sales activities, including solution shaping and scope estimation. 
• Contribute to product and UX vision by defining user journeys and supporting design decisions. 

What we offer 

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes 
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

Responsibilities:

• Analyze and document current business processes (AS IS) and design target processes (TO BE).
• Identify opportunities to optimize processes and automate with a strong focus on business value.
• Gather, structure, and document functional and non-functional requirements.
• Prepare and maintain technical documentation (BRD, SRS, User Stories, Acceptance Criteria).
• Support the development lifecycle by collaborating closely with developers and QA during implementation.
• Analyze and re-engineer existing business processes, including decision-making workflows.
• Contribute to product discovery, solution design, and delivery.

Requirements:

• 1+ year of experience as a Business Analyst or Business Process Analyst (mandatory).
• Hands-on experience in software development or automated testing (mandatory).
• Strong understanding of the Software Development Life Cycle (SDLC).
• Proven experience in requirements elicitation and documentation.
• Solid knowledge of BPMN 2.0 and UML.
• Understanding of APIs and web services; experience working with integrations.
• Experience in business process re-engineering and optimization.

Will Be a Plus

• Experience with CRM, ERP, financial systems, or enterprise platforms.
• Experience working in Agile teams (Scrum/Kanban).
• Strong stakeholder communication and facilitation skills.

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

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We are looking for a Product Owner / Business Analyst to join the Web Scribble product development  team. You will be responsible for turning product strategy into clear, actionable work for the engineering team and ensuring smooth delivery flow.

This role is ideal for someone who combines strong analytical thinking with practical execution and delivery skills and enjoys working closely with developers.

What You Will Do

Backlog & Flow Management

• Own and maintain a shared Kanban backlog
• Break down features into clear user stories
• Define detailed acceptance criteria
• Ensure stories meet “ready” criteria before development
• Manage WIP limits together with the team
•  

Requirements & Analysis

• Closely work with Product Manager and Customer Support team to identify client problems and design a proper solutions
• Clarify business requirements and edge cases to transform them into a good set of Epics and task for development team
• Model business processes and workflows and update product related documentation
• Be responsible for Definition of Ready for the work taken into development
• Define data structures and business rules together with Development Leads
• Collaborate with QA on test scenarios and expected results for increasing product quality

• Validate delivered functionality against requirements

   

Delivery Support

• Provide daily clarifications to the development team and customer success
• Participate and lead grooming and estimation sessions
• Manage dev team focus and track lead time and cycle time metrics
• Manage and support release coordination, planning, documentation and communication

• Perform monthly retrospective meetings

   

Collaboration

• Work closely with Product Manager and other Stakeholders to understand priorities and business context
• Work closely with Customer Support team to be sure that all clients’ requests are completed and executed on time
• Daily work with developers, QA, and stakeholders to be sure that everything is running as expected and will be delivered on time

• Identify risks related to requirements and delivery and communicate them to stakeholders and provide mitigation plans

   

What We Expect

• 2+ years experience as BA / PO, or similar role in a product team around 10+ persons
• English language level Upper intermediate
• Strong experience of using Jira, Notion, Miro, Slack
• Basic technical understanding (APIs, integrations, data flows)
• Ability to create UML and Flow diagrams for processes and data flows description
• Strong experience writing user stories and acceptance criteria
• Strong experience of work in remote first environment
• Ability to work independently
• Experience of using AI tools in day to day activities
• Experience working in Kanban or Agile environments as PO
• Analytical mindset and attention to details
• Ability to work with multiple products and priorities
• Strong communication skills

• Ability to work in a flexible environment and excellent time management skills

   

Nice to Have

• Experience with SaaS or Platform products
• Experience in multi‑product environments
• Experience working with distributed teams
• Project management or project delivery experience
• Familiarity with analytics tools and metrics tracking
• Technical background or experience working closely with engineers

• Curiosity and self learning attitude

   

What Success Looks Like

• Backlog is clear, prioritized, and ready for development
• Team rarely blocked due to unclear requirements, dependencies or not resolved questions
• Stable lead time and predictable delivery flow and release schedule
• High quality releases with minimal requirement-related defects

• All changes are well documented and product documentation is up to date

   

Reporting Line

Reports to: Product Manager / Head of Product
Works closely with: Engineering Manager, Development Team and Customer Success Team