Jobs

About BotsCrew

BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

Role Overview

We’re looking for a Junior Business Analyst eager to dive into the world of AI and digital transformation. You’ll work closely with our founders and product teams to gather requirements, understand business needs, and help shape AI solutions for primarily US-based clients — including big, well-known brands.

You’ll also contribute to crafting proposals for inbound new business opportunities, turning interest into concrete projects. This is a hands-on learning role where you’ll gain valuable experience in AI product development, stakeholder communication, and business analysis — all while working on projects at the forefront of innovation.

What You’ll Do

• Support Requirements Gathering 
  • Assist in interviews, workshops, and research to uncover client needs.
  • Document business processes, pain points, and AI opportunities.

  • Draft user stories, process diagrams, and feature lists.

     

• Collaborate with Founders & Teams
  • Join meetings with founders, clients, engineers, and designers.
  • Ensure business needs are clearly understood by technical teams.

  • Take detailed meeting notes and track action items.

     

• Work with US Clients & New Business
  • Participate in calls with US-based clients, including major household-name brands.Help prepare proposals, presentations, and scope documents for inbound leads.

  • Assist in tailoring AI solutions to specific industry and client needs.

     

• Contribute to AI Product Development
  • Research AI tools, frameworks, and market trends.
  • Help prepare feature specifications and test scenarios.

  • Support quality checks and collect feedback for improvement.

     

• Learn & Grow
  • Build skills in business analysis, product management, and AI concepts.

  • Learn to translate business challenges into AI-powered solutions.

     

What We’re Looking For

• Experience & Education:
  • 0–2 years in business analysis, product, or tech-related roles.

  • Degree in business, technology, or a related field (or equivalent practical experience).

     

• Skills:
  • Fluent English is a must.
  • Strong communication and presentation abilities.
  • Curiosity about AI and digital products.
  • Highly organized, detail-oriented, and proactive.

  • Comfortable using tools like Google Docs, Excel, and ChatGPT.

     

• Mindset:
  • Eager to learn and grow in a fast-paced, innovative environment.

  • Collaborative, open-minded, and adaptable.

     

Why Join Us

• Work directly with founders on real AI projects.
• Collaborate with leading US brands on impactful AI digital transformation initiatives.
• Learn from industry experts in AI and product development.
• Be part of a team building technology that’s shaping the future.
• Flexible working hours and the option to work remotely.

• 20 working days of paid vacation plus 5 days of paid sickness

   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you’d like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

Position Summary

The FinTech Business Analyst will be responsible for defining and driving business requirements, as well as communicating them to key stakeholders, including the CEO, CPMO, and partners, for PayStream.com's platform. This role involves close collaboration with engineering, design, and business teams to deliver innovative and scalable solutions that meet market needs.

Responsibilities

• Business Requirement Elicitation with the main stakeholders, form the proper PDR and prepare for solution design:
  • Perform initial product analysis to assess the need and impact of changes.
  • Drive consumer intelligence through internal and external data sources.
  • Develop and adopt research tools and methods for product marketing intelligence.
  • Ensure compliance with relevant legislation, regulations, and ethical standards.
  • Identify and manage product rationalisation.
  • Ensure third-party compliance with business processes and policies.
• Monitor the market, competitors, and prices, and provide recommendations to support decision-making discussions based on best Agile practices.
  • Support product decisions with quantitative data.
  • Create and monitor metrics to evaluate user satisfaction with the product direction.
  • Understand metrics and the reasons behind changes.
  • Understand users, including why a product works for some and not others.
• Liaise with other departments, such as IT, design, and the product office, to improve the efficiency of price changes.

Qualifications

• Proven experience in the FinTech industry.
• Strong understanding of the technology industry, API, and software development.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced and dynamic environment.

Reporting Structure

This role reports to the CPMO.

Key Relationships

• Engineering Team
• Design Team
• Business Development Team
• Marketing Team

Project Description:

The goal of platform we build is to create an automated end-to-end solution to facilitate Exam Management Cycles for the Regulatory Authorities and assessment activities across the three lines of defence.
This application is used to automate Document and Data retrieval. It also provides ability to view documents that are auto retrieved as well as to request documents through automatic generation of email requests.
This solution will allow to have one workspace to work for both roles as Maker and Checker, auto retrieve of documents and data, and build automatic storage of all documents collected for an Exam/Cycle into the document storage.
The system is targeting to shorten the timeline for source document and data collection, automates documents and structured data collection, reduce manual work and overall time spent on examination management activities.
The platform is used by external users, it is mission critical as part client experience upgrade roadmap.

Due to project growth, currently we are looking for proficient Business Analyst.
This position assumes wide range of BA activities starting from the working with high level requirements from customer and ending up with discussing and documenting the implementation solution with the tech team.

Responsibilities:

- Direct communication with Business stakeholders and technical partners on a day-to-day basis
- Requirements elicitation from the stakeholders
- Requirements analysis, including business analysis, functional analysis, integration/API analysis, impact analysis
- Requirements documentation in Word/Confluence in the format of User Stories, Use Cases, Business Rules, Specification by Example, diagrams, etc.
- Requirements approval with relevant stakeholders, running demo, requirements change management process
- Proactively drive analysis of assigned tasks at all levels, i.e. organize calls with Business, and Dev teams, facilitate the discussion, document and distribute MOMs
- Participate in backlog review and management, create tasks in Jira, estimate and plan the analysis efforts
- Be a part of the BA team, share knowledge, and contribute to the analysis process improvements
- Conduct tech interviews for BA positions, support newcomers

Mandatory Skills Description:

- At least 5+ years of proven experience in a BA/FA position (after university)
- Analytical mindset
- Experience with large enterprise Customers with international stakeholders (USA, UK) is a must, and experience with the Banking/Financial domain is a plus
- Handson experience with tools: Confluence, Jira, mockups prototyping (Axure, Figma, Balsamiq, or similar), tools for diagrams (Visio, DrawIO, Gliffy, Enterprise Architect, etc.), Excel (minimum middle level). Nice to have: Postman, Swagger.
- Experience with some of technologies: Kafka, REST API, SOAP, JSON, XML, Data Base tools (MongoDB, MS SQL, Oracle SQL).
- Experience in Integration between two or more applications (must have)
- Experience conducting a demo or presentation to an audience of 5 - 30 people
- Experience with UML diagrams (required), BPMN (nice to have)
- Extensive experience in documenting requirements in the format of Use Cases or User Stories, Acceptance Criteria, and Business Rules. Experience in writing BRD/FRD/Technical specifications is a big plus
- Advanced level in reading and writing English (C1)
- Responsible, accurate, attentive to details, being able to think deep and wide
- Ability to multi-task, switch contexts, and change focus according to changing priorities. Flexibility in adapting to new processes and client needs
- Resistance to stress, ability to work under strict deadlines and commitments;
- Self-starter attitude and ability to work independently

Nice-to-Have Skills Description:

- Understanding of Banking Client Onboarding domain
- Understanding of agile software development methodologies
- Developing UI mockups for the features

Languages:

English: C1 Advanced

Analytical Skills and Requirements Management

• 5+ years of experience working as a Business Analyst in the IT industry.
• Expertise in gathering, formalizing, and managing requirements in complex product environments.
• High-quality functional description skills: user stories, epics, acceptance criteria, test cases, task setting — performed at a level that requires no additional validation.
• Ability to manage requirements end-to-end — from idea to release and post-release analysis.
• Confident experience with integration/API requirements and technical-level documentation.
• Ability to think not only in terms of functionality but also in terms of business value and product goals.

Modeling and Systems Thinking

• Strong process visualization skills: BPMN, UML, etc.
• Deep understanding of system architecture, component interaction, and integrations.
• Experience analyzing existing processes, identifying bottlenecks, and proposing optimizations.

Product and Strategic Experience

• Solid experience working with mobile and/or web products, including product metrics.
• Hands-on experience in roadmap creation and participation in both long-term and sprint planning.
• Experience contributing to product strategy in close collaboration with Product Managers.
• Ability to work with analytics and A/B testing: formulating hypotheses, validating them through data analysis.

Leadership, Facilitation, and Communication

• Confident collaboration with stakeholders at all levels, ability to conduct business discussions and drive alignment.
• Experience in leading the business analysis direction — mentoring, reviewing requirements, supporting the BA practice.
• Strong facilitation skills: interviews, discovery phases, workshops, prioritization, roadmap sessions.
• Ability to resolve conflicts and maintain focus on delivering value.

Would Be a Plus: Experience in the e-commerce domain.

Growth Focus:This role is designed with a growth path to Lead Business Analyst, including responsibility for establishing BA practices, aligning BA processes, mentoring junior analysts, and participating in strategic product decision-making.

Project Description:
The goal of platform we build is to create an automated end-to-end solution to facilitate Exam Management Cycles for the Regulatory Authorities and assessment activities across the three lines of defence.
This application is used to automate Document and Data retrieval. It also provides ability to view documents that are auto retrieved as well as to request documents through automatic generation of email requests.
This solution will allow to have one workspace to work for both roles as Maker and Checker, auto retrieve of documents and data, and build automatic storage of all documents collected for an Exam/Cycle into the document storage.
The system is targeting to shorten the timeline for source document and data collection, automates documents and structured data collection, reduce manual work and overall time spent on examination management activities.
The platform is used by external users, it is mission critical as part client experience upgrade roadmap.

Due to project growth, currently we are looking for proficient Business Analyst.
This position assumes wide range of BA activities starting from the working with high level requirements from customer and ending up with discussing and documenting the implementation solution with the tech team.
 

Responsibilities:
- Direct communication with Business stakeholders and technical partners on a day-to-day basis
- Requirements elicitation from the stakeholders
- Requirements analysis, including business analysis, functional analysis, integration/API analysis, impact analysis
- Requirements documentation in Word/Confluence in the format of User Stories, Use Cases, Business Rules, Specification by Example, diagrams, etc.
- Requirements approval with relevant stakeholders, running demo, requirements change management process
- Proactively drive analysis of assigned tasks at all levels, i.e. organize calls with Business, and Dev teams, facilitate the discussion, document and distribute MOMs
- Participate in backlog review and management, create tasks in Jira, estimate and plan the analysis efforts
- Be a part of the BA team, share knowledge, and contribute to the analysis process improvements
- Conduct tech interviews for BA positions, support newcomers
 

Mandatory Skills Description:
- At least 5+ years of proven experience in a BA/FA position (after university)
- Analytical mindset
- Experience with large enterprise Customers with international stakeholders (USA, UK) is a must, and experience with the Banking/Financial domain is a plus
- Handson experience with tools: Confluence, Jira, mockups prototyping (Axure, Figma, Balsamiq, or similar), tools for diagrams (Visio, DrawIO, Gliffy, Enterprise Architect, etc.), Excel (minimum middle level). Nice to have: Postman, Swagger.
- Experience with some of technologies: Kafka, REST API, SOAP, JSON, XML, Data Base tools (MongoDB, MS SQL, Oracle SQL).
- Experience in Integration between two or more applications (must have)
- Experience conducting a demo or presentation to an audience of 5 - 30 people
- Experience with UML diagrams (required), BPMN (nice to have)
- Extensive experience in documenting requirements in the format of Use Cases or User Stories, Acceptance Criteria, and Business Rules. Experience in writing BRD/FRD/Technical specifications is a big plus
- Advanced level in reading and writing English (C1)
- Responsible, accurate, attentive to details, being able to think deep and wide
- Ability to multi-task, switch contexts, and change focus according to changing priorities. Flexibility in adapting to new processes and client needs
- Resistance to stress, ability to work under strict deadlines and commitments;
- Self-starter attitude and ability to work independently
 

Nice-to-Have Skills Description:
- Understanding of Banking Client Onboarding domain
- Understanding of agile software development methodologies
- Developing UI mockups for the features

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic Big Data team to develop and implement Data Quality program. If you have a passion for data, a strong analytical mindset, and a desire to contribute to our data governance efforts, we want to hear from you.

As a Business Analyst, you will play a critical role in implementing data quality tools, rules and ensuring Big Data profiling and segmentation, as well as integrity, quality and reliability of our data assets.

Responsibilities:

•            Data profiling and anomaly detection

•            Defining and validating data quality rules and standards

•            Resolve data quality issues by collaborating with data engineers, data analysts and other relevant team

•            Implementing data quality tools and frameworks

•            Evaluate and integrate data from multiple sources

•            Develop analytical data sets in Big Data environments which can be used for analytics and data science

•            Providing technical expertise on data storage structures and data mining

•            Design and document data flows and data mappings 

•            Manage company’s datasets in Big Data environments

•            Aggregate and transform data for efficient data processing

•            Address user questions and issues related to the data management platform 

•            Establish data quality KPIs and monitoring dashboards

•            Conduct data quality assessments and root cause analysis

•            Create and maintain data lineage documentation

Requirements:

•            3+ years as Business Analyst, Data Analyst, Data Quality Engineer or relevant experience

•            Strong understanding of data quality principles and best practices

•            Familiarity with data profiling, data validation and data quality tools

•            The ability to write clear requirements and specifications

•            Understanding of structured, semi structured and unstructured datasets

•            Experience in database technologies with solid understanding and hands-on skills with SQL/Advanced SQL/Hive/ETL. PySpark, Python knowledge would be a plus

•            Should have worked on end-to-end solution development

•            Need to have understanding of data pipeline building

•            Excellent analytical, problem-solving, and communication skills

•            Previous Telecom experience and familiarity with BSS, OSS and Service Fulfilment functions would be a plus

•            Experience with Big Data platforms (Hadoop, Spark, cloud environments)

•            Knowledge of data governance frameworks and regulatory compliance · Understanding of data quality dimensions (accuracy, completeness, consistency, timeliness)

•            Previous Telecom experience and familiarity with BSS, OSS and Service Fulfilment functions would be a plus

We offer: 

•            A unique experience of working for the largest and most beloved mobile operator in Ukraine

•            Remote work with possibility to visit the office

•            A competitive salary

•            Annual bonus

•            Paid sick leave and vacation

•            Flexible working hours

•            Medical and life insurance

•            Great possibilities for professional development and career growth

•            Friendly & collaborative environment

• Project Description:

  The goal of platform we build is to create an automated end-to-end solution to facilitate Exam Management Cycles for the Regulatory Authorities and assessment activities across the three lines of defence.
  This application is used to automate Document and Data retrieval. It also provides ability to view documents that are auto retrieved as well as to request documents through automatic generation of email requests.
  This solution will allow to have one workspace to work for both roles as Maker and Checker, auto retrieve of documents and data, and build automatic storage of all documents collected for an Exam/Cycle into the document storage.
  The system is targeting to shorten the timeline for source document and data collection, automates documents and structured data collection, reduce manual work and overall time spent on examination management activities.
  The platform is used by external users, it is mission critical as part client experience upgrade roadmap.
  
  Due to project growth, currently we are looking for proficient Business Analyst.
  This position assumes wide range of BA activities starting from the working with high level requirements from customer and ending up with discussing and documenting the implementation solution with the tech team.

• Responsibilities:

  - Direct communication with Business stakeholders and technical partners on a day-to-day basis
  - Requirements elicitation from the stakeholders
  - Requirements analysis, including business analysis, functional analysis, integration/API analysis, impact analysis
  - Requirements documentation in Word/Confluence in the format of User Stories, Use Cases, Business Rules, Specification by Example, diagrams, etc.
  - Requirements approval with relevant stakeholders, running demo, requirements change management process
  - Proactively drive analysis of assigned tasks at all levels, i.e. organize calls with Business, and Dev teams, facilitate the discussion, document and distribute MOMs
  - Participate in backlog review and management, create tasks in Jira, estimate and plan the analysis efforts
  - Be a part of the BA team, share knowledge, and contribute to the analysis process improvements
  - Conduct tech interviews for BA positions, support newcomers

• Mandatory Skills Description:

  - At least 5+ years of proven experience in a BA/FA position (after university)
  - Analytical mindset
  - Experience with large enterprise Customers with international stakeholders (USA, UK) is a must, and experience with the Banking/Financial domain is a plus
  - Handson experience with tools: Confluence, Jira, mockups prototyping (Axure, Figma, Balsamiq, or similar), tools for diagrams (Visio, DrawIO, Gliffy, Enterprise Architect, etc.), Excel (minimum middle level). Nice to have: Postman, Swagger.
  - Experience with some of technologies: Kafka, REST API, SOAP, JSON, XML, Data Base tools (MongoDB, MS SQL, Oracle SQL).
  - Experience in Integration between two or more applications (must have)
  - Experience conducting a demo or presentation to an audience of 5 - 30 people
  - Experience with UML diagrams (required), BPMN (nice to have)
  - Extensive experience in documenting requirements in the format of Use Cases or User Stories, Acceptance Criteria, and Business Rules. Experience in writing BRD/FRD/Technical specifications is a big plus
  - Advanced level in reading and writing English (C1)
  - Responsible, accurate, attentive to details, being able to think deep and wide
  - Ability to multi-task, switch contexts, and change focus according to changing priorities. Flexibility in adapting to new processes and client needs
  - Resistance to stress, ability to work under strict deadlines and commitments;
  - Self-starter attitude and ability to work independently

• Nice-to-Have Skills Description:

  - Understanding of Banking Client Onboarding domain
  - Understanding of agile software development methodologies
  - Developing UI mockups for the features

• Languages:
  • English: C1 Advanced

Data Catalog program is an initiative to develop a centralized data management platform by bringing together all Group's data sources. The platform intends to contain suite of applications to manage different aspects around Data Governance specially:
• Metadata Management across all applications with heavy focus building data catalog, identifying relationships across metadata, creating and managing tag hierarchies based on business context
• Cloud based offerings to business and application users for accessing data catalog and associated data by creating unified Data Layer on top of all data sources. This will enable data consistency across and will serve an input to superior analytics helping drive business with meaningful insights
• Promote self-service model for managing various aspects of data governance
• Centralize risk management around data and improve regulatory data compliance requirements

The platform has been built on leading edge technologies with the focus on developing potential machine learning and data mining capabilities.

• Responsibilities:

  Metadata Management
  • Lead onboarding of data providers onto the Data Highway platform
  • Manage the complete onboarding process (end to end) of data dictionaries and related datasets related to the assigned applications
  • Develop a subject matter expertise on the data dictionaries, datasets and relationships between different datasets for the assigned applications
  • Ensure the data quality of data dictionaries and underlying datasets for the assigned applications. This will include working actively with data providers in resolving any conflicts, issues pertaining to data dictionaries, datasets available on Data Highway for the assigned applications
  
  System Analysis
  • Develop deep functional knowledge on Data Highway suite of applications
  • Lead and drive the system improvements across the Data Highway's suite of applications
  • Develop detailed functional solution for the proposed enhancements and work with technology partners from implementation purposes
  • Develop detailed understanding of underlying data model for each of the above-mentioned applications
  • Work with UX/UI designers in case of any user interface-related requirements.
  • Develop and execute test cases pertaining to enhancements
  • Manage backlog of enhancements for the assigned module/sub-module within an application
  • Work diligently on resolving any production issues reported by business users
  • Coordinate with end users during UAT execution and work with development team to resolve any open issues in timely manner
  • Work with release management team to ensure all the planned items are released as per release plan
  
  User Engagement and Operational Process Improvement
  • Engage users at all levels i.e. data providers, business users, stake-holders
  • Conduct user trainings, demos on Data Highway suite of applications when required
  • Actively seek user feedback on the features they use with the goal of getting a sense of any user experience issue, potential enhancements/improvements
  • Provide monthly updates to senior management team on the current state of their assigned applications, enhancements/improvements
  • Strive to make the overall process more efficient either by proposing any potential automations or building new capabilities within the Data Highway suite of applications

• Mandatory Skills Description:

  • Bachelor Degree in Information Technology, Computer Science, Data Science or relevant 5+ years of experience
  • Proven experience in a technical BA position
  • Analytical mindset with good attention to detail
  • Practical experience in both reading and documenting functional requirements
  • Solid SQL knowledge.
  • Data modeling knowledge. Should be comfortable in understanding data model either via an ER diagram or reading through data dictionaries.
  • Good Excel knowledge. Should be comfortable performing vlook ups, creating pivot tables.
  • Self-starter attitude and ability to work independently
  • Excellent communication skills
  • Team-player and ability to build strong working relationships amongst diverse peers
  • Prior experience working with APIs, and/or Kafka data streaming.

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBETEntertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer.
• Highload Development — development of highly loaded services and systems.
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones.
• Big Data — development of complex systems for processing and analysis of big data.
• Cloud Services — we use cloud technologies for scaling and business efficiency.

About the project:

We are expanding our Business Analytics team due to the scaling of our R&D products. We are looking for Middle Business Analystwho will actively support and facilitate the gathering of business needs and objectives to evaluate new or enhanced functionality. In this role you solve complex problems and develop innovative solutions, working collaboratively with the development team and business.

Requirements:

• 3+ years of relevant experience.
• Knowledge in theoretical and practical aspects of Business/Systems Analysis;
• Understanding of SDLC methodologies;
• Strong communication, negotiation, presentation, and facilitation skills;
• Ability to adapt quickly to a new domain;
• Solid knowledge of software products architecture and design;
• Real experience in documenting solution designs based on business requirements;
• Analytical mindset, technical writing skills, attention to details, design thinking.

Technical stack:

• UML, ERD, BPMN;
• OOP concept;
• REST API, WebSocket;
• JSON, XML.
• Understanding microservice, monolith architecture

Would be a plus:

• Experience with Web/Mobile/Cloud platforms;
• Math: geometry, trigonometry, linear algebra;
• Architecture of Android/iOS applications;
• 3rd party integrations.

Responsibilities:

• Establish and maintain strong relationships with business stakeholders and executives;
• Contribute to and provide inputs for a clear product vision, strategy, and roadmap aligning with the customer’s objectives and priorities;
• Participate in hiring of candidates, and onboarding newcomers;
• Team management, mentoring, coaching, supporting;
• Planning and BA resourсe management;
• Track and report on delivery progress according to roadmap, and adjust roadmap in case of changes in priorities or dependencies are revealed;
• Elicit business and user needs, capture high-level requirements, and prioritize them with the product team;
• Lead a team of business analysts, fostering a collaborative and high-performing culture.

We offer:

• 30 day off — we value rest and recreation;
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership;
• Remote work or the opportunity — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station);
• Flexible work schedule — we expect a full-time commitment but do not track your working hours;
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

effie is an international software product company. We discover new and unconventional approaches to tackling business challenges by providing global cloud-based SaaS solutions, leveraging the sharing economy and AI capabilities.
In addition to developing innovative software products, we offer a full range of services, including deployment, training, administration, optimization, process automation, technical support, and business analytics consulting.
Our main expertise lies in optimizing business processes for manufacturers, distributors, merchandising agencies, and retail chains in the CPG (including FMCG) and pharmaceutical industries.

• 140+ team members;
• 100+ clients across 13 countries, including PepsiCo, Coca-Cola, Nestlé, Shell, Nemiroff, Philip Morris, and others;
• 27,000+ users of our services;
• Microsoft Gold Partner.
   

What We Value:

• Passion - You can only make customers happy if you truly love what you do;
• Trust - The foundation of all relationships, inside and outside the company;
• An Eye for Excellence - A deep appreciation for quality in every form;
• Simplicity - The best things don’t need extra explanation.
  
   

We are looking for a Business Analyst who will help clients optimize their business processes using the effie platform. In this role, you will analyze how companies operate, identify areas for improvement, and ensure their needs are implemented in a technically sound and effective way.
If you're analytical, business-savvy, and ready to dive deep into complex operational workflows - we’d love to have you on our team.


Requirements:
Business & Technical Skills:

• Experience gathering, documenting, and handing off requirements (user stories, acceptance criteria).
• Solid understanding of task management and delivery control processes.
• Familiarity with data analysis and visualization tools (BI platforms, Confluence, etc.).
• Knowledge of business analysis frameworks (BABOK, value stream mapping, stakeholder analysis, etc.).

Analytical & Strategic Thinking:

• Strategic and structured thinking - able to see the big picture without missing the details.
• Strong analytical thinking and problem-solving abilities.

Communication & Collaboration:

• Strong communication skills and emotional resilience.
• Facilitation skills and experience leading discussions with multiple stakeholders.
• Comfortable communicating across all levels - from end users to senior leadership.
• Able to communicate in English - able to work with technical documentation, communicate with clients, and collaborate internally.

Client & Industry Experience:

• Experience working with enterprise-level B2B clients or high-LTV accounts.
• Hands-on experience with SaaS platforms - configuration, analytics, implementation, or product development.
• Experience driving changes in client business processes through consulting and implementation.
• Understanding of FMCG industry specifics will be a huge plus.

Personal Qualities:

• Confidence and accountability for results.
• Proactive mindset and ability to make independent decisions in the interest of the client and the project.
• Well-organized, with the ability to prioritize and stay effective in uncertain environments.

Nice to Have:
Technical Skills & Tools:

• Experience configuring or implementing SaaS solutions (on the client side or as an integrator).
• Experience building analytical reports in BI tools (e.g. Power BI, Looker, Tableau).
• Knowledge of BPMN/UML and experience modeling business processes.

Product Collaboration:

• Experience working with product teams (Product Owner / Solution Owner).

Certifications:

• Relevant certifications: CBAP, PMI-PBA, PSPO, SQL for Data Analysis.

Responsibilities:
Business Process Analysis & Optimization:

• Analyze client needs and ensure their implementation in effie is both technically sound and aligned with business goals.
• Advise clients on how to effectively set up processes, metrics, and KPIs.
• Handle requests to launch new processes and oversee their implementation.
• Contribute to process development and improvement plans.

Client Enablement & Support:

• Provide training and support on platform functionality and analytical reports.
• Help clients identify risks early - aim to educate, not just execute requests.
• Build trust with key users and become their go-to expert.

Data & Problem Solving:

• Support users in analyzing data: identify problem areas, define issues, and suggest solutions.

Requirements & Documentation:

• Document requirements (user stories, acceptance criteria) and collaborate with the development team.
• Maintain up-to-date documentation in Confluence.

Product Feedback & Collaboration:

• Identify client needs that could improve the platform and communicate them to the product or solution team.
   

What we offer:

• Remote or hybrid work model;
• Office in Kyiv, a 15-minute walk from Sviatoshyn metro station, featuring a shelter and all necessary amenities for uninterrupted work during power outages and blackouts;
• Free parking for cars, motorcycles, and bicycles;
• Partial reimbursement for medical insurance upon successful completion of the probation period;
• 21 working days of paid vacation, plus paid sick leave;
• 12 additional days off per year;
• Exclusive discount card for the WineTime retail chain.
  
  
  
  ____________________________________________________________________

We’re looking for a Business Analyst for education longterm project. 

Requirements:

• Understanding of the software development lifecycle and hands-on experience managing it;
• Experience in backlog management: creating, refining, prioritizing;
• Ability to gather and document detailed requirements: user stories, use cases, specifications;
• Ability to analyze new business requests and evaluate their impact on the product and processes;
• Experience creating and maintaining product documentation (solution specs, user guides, etc.);
• English level: Upper Intermediate.

Responsibilities:

• 5+ years of experience as a Business Analyst/Product Manager in IT outsourcing or product companies;
• Direct communication with customer-side stakeholders;
• End-to-end business analysis throughout the project lifecycle;

What we offer:

• Vacation - 18 business day, sick leave - 5 business day, insurance;
• 50% compensation for professional courses and training;

• 100% compensation for passed certifications.

   

Milla Nova – a world-renowned bridal fashion brand – is looking for a Business Analyst for e-commerce projects.

Key Responsibilities:

1. Analyze business requirements and processes for e-commerce projects (official website, marketplaces, data import/export, internal services).
2. Implement and support e-commerce solutions, integrate plugins, set up synchronizations and data exchange.
3. Write and formalize technical requirements for development tasks.
4. Collaborate with developers and QA teams throughout the project lifecycle.
5. Test developed software and prepare user guides.
6. Conduct trainings and provide user support.

Candidate Requirements:

• Experience with e-commerce platforms, especially Shopify.
• English level: Intermediate+ or higher.
• Knowledge of data import/export processes and system integration.
• Familiarity with BPMN and functional requirements documentation.
• Understanding of Agile and SDLC.
• Confident use of MS Office (Word, Excel, PowerPoint, Visio), Jira, Google Docs.
• Strong analytical skills, attention to detail, responsibility.
• Teamwork and time-management skills.

We Offer:

• Competitive salary based on experience and skills.
• Work in a successful international e-commerce company.
• Friendly atmosphere and modern office in Lviv.
• Official employment.
• Opportunities for professional growth.

We are looking for an experienced Business Analyst to join our team and help kick off several new projects. You will be primarily working on a SaaS platform designed for mid-sized U.S. companies. For example, one of our clients is the largest stone slab manufacturing company based in Denver.

A Few Important Notes:
- We expect the Business Analyst to participate in two projects simultaneously, plus handle some on-demand discovery phases if required.
 

- We provide support and strong guidance from our lead Business Analyst (a generational talent); however, independence and proactivity are also required.
 

- We offer excellent career growth opportunities, and we expect the candidate to grow into a larger role in the future.
 

- A strong process on our side is guaranteed.

Requirements:
We won’t be listing hundreds of bullet points here 🙂 — just the essentials.
 

We’re looking for someone with 2+ years of experience as a Business Analyst in software development or SaaS environments. If you’ve worked with SaaS platforms or B2B products, that’s a big plus. Please note: we do not accept applications from Business Analysts without software industry experience — you need to understand how software products are built.
 

You should be confident in gathering and analyzing requirements from stakeholders and translating them into clear documentation such as user stories, process flows, wireframes, or functional specifications.

Strong communication skills are a must — you’ll often be the bridge between clients, developers, QA engineers, and product managers. 

We need someone who can speak both “business” and “tech” fluently.

We value analytical thinking and problem-solving, as well as the ability to manage multiple projects at once and adapt to shifting client priorities.
 

At the end of the day, what really matters is curiosity, proactivity, and the drive to turn complex ideas into clear, actionable plans. If you enjoy bringing structure to chaos and helping teams build great products, you’ll fit right in.

Important:
If you feel that you’re the right fit — don’t worry too much about the description. Let’s talk and see if this could work out. Including a short Loom video about yourself in your application, especially in English, would definitely be a plus.

Join a team building a next-generation open banking and payments platform in line with UAE Central Bank’s Open Finance regulations.

Work closely with banks, fintechs, and merchants to deliver secure account-to-account payments and consent-driven financial data access.

Be part of a high-impact fintech initiative shaping the region’s financial infrastructure.

Gain exposure to both regulatory compliance and cutting-edge financial technology.

Contribute in a collaborative, outcome-driven culture with space to grow into senior roles.

As a Middle Business Analyst, you will support requirements gathering, process documentation, and compliance alignment for a platform powering real-time payments, consent management, and open finance services in the UAE.
 

You’ll work with engineers to ensure that business needs and regulatory mandates are translated into clear requirements. This is a strong opportunity to grow your BA expertise in fintech and open banking, contributing to a project at the heart of the UAE’s digital finance transformation.

Responsibilities
 

• Assist in gathering and clarifying functional and non-functional requirements from stakeholders.
• Document user flows, epics, features, and acceptance criteria in collaboration with senior BAs and Product.
• Participate in gap analysis against regulatory requirements and propose system improvements.
• Support requirements grooming sessions with delivery teams.
• Ensure documentation covers compliance, consent management, and payment flows.
• Maintain Confluence and JIRA documentation for traceability.
• Work with QA to help validate features against requirements.

Professional skills are required:
 

• 2–3 years of experience as a Business Analyst (at least 1+ year in fintech, payments, or regulated systems).
• Familiarity with financial products, open banking, or payment flows.
• Understanding of requirements structuring (User Story → Acceptance Criteria).
• Strong documentation and communication skills.
• Ability to collaborate across product, engineering, and compliance.

Skills will be a plus:
 

• Background in open banking or financial compliance.
• Experience with consent management, AML/KYC, or payment authentication.
• Familiarity with Figma, Miro, or flow/architecture diagrams.

Project description:

We’re developing a next-generation fintech platform that powers real-time bank payments and open banking experiences across the UAE.

The system is built in alignment with the UAE Central Bank’s Open Finance regulations and will serve as a trusted gateway for secure account-to-account payments, consent management, and financial data access.

It integrates directly with national banking infrastructure to enable seamless user authentication, transaction authorization, and compliance tracking.

Designed as a white-labeled solution, the platform will be adopted by banks, fintechs, and merchants looking to offer regulated open banking services under their own brand.

The project combines technical complexity, regulatory collaboration, and strong product vision, creating a rare opportunity to help shape a core layer of the region’s evolving digital finance ecosystem

The size and the structure of the PROJECT team:
 

• 2 Business Analysts
• 4 Frontend Engineers
• 3 Backend Engineers
• 2 QA Manual Engineers
• 1 DevOps
• 1 Project Manager

Our client, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. The client is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to delivering world-class client service.

About project
A VAT recovery system for clients in European countries that would help to automate the regular work of VAT specialist. 

Responsibilities:

• Work closely with client representatives on requirements elicitation
• Work closely with the development team (both N-iX and client), conduct refinement sessions
•  Backlog ownership: prepare well-structured and organized user stories
• Prepare a roadmap of the product in cooperation with a client
• Conduct UAT of a delivered scope
• Deeply understand the product

Requirements:

• Minimum 4 years of commercial experience as a Business Analyst or Product Manager
• At least some experience working with VAT recovery is a must.
• Experience working in the finance domain (or at least education in finance) would be an advantage.
• At least upper-intermediate English, an advanced level would be a plus
• Good theoretical understanding of software development
• Experience working in an Agile environment
• Strong communication skills
• Team player, responsible, and hardworking