Jobs Business Analyst

YELK is a web development outsourcing agency that provides scalable digital solutions for SMEs and enterprise clients across the EU and the USA. We specialize in delivering custom web development, design, and AI integration services.
 

We are looking for a CRM Integration Analyst who is ready to set up business automations and design CPQ flows for companies.
This role combines system analysis, CRM configuration, workflow design, and client communication.

Responsibilities:

• Analyze clients’ existing software landscape, including systems, APIs, and documentation.
• Join client calls to gather requirements, understand business processes, and align on solutions.
• Gather and analyze requirements for CRM integrations and automation solutions.
• Translate business and technical requirements into scalable integration architectures.
• Design and configure business automations and CPQ (Configure, Price, Quote) flows.
• Recommend optimal combinations of software tools to support client business processes.
• Prepare technical specifications for CRM setup and integrations.
• Configure CRM systems and connected tools, including workflows, automations, and integrations.
• Support implementation and ensure smooth adoption of new systems.
• Provide ongoing technical assistance and resolve issues during system usage.

Requirements:

• Upper-Intermediate English (B2+) and fluent Ukrainian.
• Experience in CRM configuration, software integrations, technical support, or basic programming.
• Understanding of business processes (sales, marketing, finance, operations).
• Strong analytical mindset and ability to build structured logic and workflows.
• Ready to take ownership and communicate directly with clients.

We offer:

• Paid 21 days of vacation and sick leave.
• Free morning schedule (start from 9 to 11 am).
• An engaging team environment where your voice is heard and initiatives are supported.
• Market competitive salary and benefits based on conversion rates.
• Educational budget, upskill courses, and workshops.
• 100% remote.

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — LVIV only!

Required skills:

• 2-3 years of proven experience in business analysis in the software development area;
• Fluent in written and spoken English (strong B2 and higher);
• Experience with both web and mobile development; understanding of platform-specific nuances;
• Strong skills in stakeholder management: expectation setting & relationship building;
• Proven experience in requirements management: 
  - business/product/user/functional/non-functional requirements;
  - elicitation, analysis, documentation, prioritization, traceability;
  - verification, and validation, change management.
• Ability to plan, prioritize, and execute tasks within an Agile environment;
• Ability to break down complex scope into manageable components;
• Deep experience in Confluence and Jira/Trello; good knowledge of Microsoft Excel;
• Excellent visualization capabilities; proficiency in using diagramming/visualization tools (FigJam, Draw.io, etc.).

Would be a plus:

• Experience creating product (e.g., user manuals, guides) and operational documentation (e.g., process descriptions).

Responsibilities:

• Define business/product needs & goals;
• Conduct competitor analysis;
• Elicit business/user/system requirements;
• Document/maintain/prioritize requirements;
• Create WBS and support estimation sessions;
• Create and maintain backlog & releases in Jira;
• Conduct refinements;
• Facilitate collaboration between business and development teams;
• Support quality assurance at every stage of project development;
• Capture, validate and evaluate change requests;
• Validate UX design;
• Conduct UAT;
• Contribute to the development of internal processes.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

You will join a large-scale AI Program focused on delivering data-driven and AI-powered solutions that create measurable business value.
 

🎯 Key Responsibilities

• Lead engagement with business stakeholders to capture, clarify, and prioritize AI use cases
• Translate business needs into structured requirements and user stories for AI and engineering teams
• Ensure traceability from business objectives to delivered AI solutions
• Manage scope alignment and change requests
• Validate AI solutions through demos, UAT, and structured feedback cycles
• Ensure realization of business value
   

🧩 Required Experience & Skills

• 3–5+ years of experience as a Business Analyst or Product Owner
• Proven experience in data / AI initiatives
• Experience working with AI, data, and engineering teams in Agile environments
• Strong stakeholder management and facilitation skills
• Experience managing scope, change, and expectations
• Strong analytical thinking and structured communication
• Business-value focused, detail-oriented
• English B2+ (mandatory)
   

⭐ Nice to Have

• Hands-on AI project delivery experience

• Exposure to Microsoft environment
  
  What we offer:

  ✅ Fully remote work
  🏝 18 vacation days per year
  🎁 Birthday gifts
  📚 Opportunities for learning and growth through challenging tasks

Are you interested in working from home in a positive environment with a scalable salary based on your performance? Then keep reading.

We’re looking for an experienced Conversion Rate Specialist to join our team and help improve the performance of our clients’ e-commerce websites. Your main responsibility will be to analyze user behavior, identify opportunities, and implement experiments that increase conversion rates and revenue.

What you’ll do:

• Analyze website performance, funnels, and user behavior.
• Identify conversion bottlenecks and optimization opportunities.
• Plan and execute A/B tests for landing pages, product pages, and checkout flows.
• Work with design, creative, and marketing teams to implement improvements.
• Track results and report insights that drive revenue growth.

What we’re looking for:

• Experience with CRO for e-commerce brands.
• Strong analytical thinking and data-driven decision making.
• Familiarity with A/B testing tools and analytics platforms.
• Ability to identify UX and messaging improvements that increase conversions.
• Strong communication skills and ability to work remotely.

About Us

Olifant Digital is a performance marketing agency that works exclusively with e-commerce brands and focuses on driving profitable growth across the entire customer journey.

We operate as a remote-first team with a collaborative culture where talented people can grow, experiment, and deliver exceptional results.

The stars don’t align like this very often — join us.

N-iX is looking for a highly skilled Senior Business Analyst to join the project aimed at modernizing application infrastructure and technology, developing the solution from scratch. 

Our client is one of the largest banks in Ukraine, with its headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders.
• Coordinate collaboration between the customer, development team to ensure clear communication and alignment.
• Develop specifications, user stories, and business process documentation.
• Identify areas for process improvement and provide actionable recommendations.
• Facilitate workshops, meetings, and presentations with stakeholders.
• Support project delivery by monitoring progress and assisting in issue resolution.

Requirements:

• Proven experience as a Business Analyst or similar role.
• Strong understanding of business processes and requirements gathering techniques.
• Experience with tools such as Jira, Confluence, or similar.
• Excellent communication and stakeholder management skills.
• Experience with MS Word, MS Excel, and PowerPoint
• Analytical mindset with problem-solving abilities.
• Knowledge of Agile/Scrum methodologies
• Experience working with extensive amounts of data
• Bachelor’s degree in Business, IT, or related field.

Nice to Have:

• Practical experience in retail card products/services
• Knowledge of BPMN basics, flowchart construction
• Experience in banking/payment services/bank cards or insurance domain
• Basic understanding of SQL or data analysis tools.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are looking for IT Business Analyst to join our team. In this role, you will be responsible for reviewing and improving BA processes across multiple projects, supporting Project Managers (PMs) with their BA challenges, and helping to maintain our BA knowledge base. Also, you will step into a Business Analyst role on specific project. Main domains: healthcare, e-commerce, logistics, fintech, and SaaS.
 

Requirements

- 4+ years of experience as IT Business Analyst.
- Proven experience working in Agile / Scrum / Kanban environments.
- Experience working with diverse domains such as healthcare, e-commerce, logistics, fintech, and SaaS.
- Experience in reviewing and improving BA processes across multiple projects.
- Experience in pre-sales
- Strong experience writing: User Stories, Acceptance Criteria, Use Cases
Functional / Non-functional requirements
- Solid experience with business process modeling tools and techniques (e.g., BPMN, UML).
- Strong knowledge of documentation tools:
Clickup (Jira, Notion or similar tools)
- Understanding of REST APIs, databases (SQL basics), and system integration.
- Solid Experience with requirements gathering and stakeholder management.
- Familiarity with prototyping tools (e.g., Figma, Lucidchart, Miro).

Responsibilities

- Review and improve BA processes across various projects to ensure consistency, quality, and best practices.
- Support Project Managers with their BA-related challenges, providing expertise in requirements management, business process modeling, and stakeholder communication.
- Maintain and enrich the BA knowledge base, ensuring it is up-to-date with the latest tools, techniques, and industry practices.
- Business Analyst role on projects, working directly with stakeholders to gather and analyze requirements, model business processes, and support implementation.
- Collaborate with cross-functional teams including Product Managers, Developers, QA, and Business Stakeholders.
- Facilitate workshops and sessions to align business requirements with technical solutions, ensuring clarity and understanding across teams.
- Participate in Pre-sales
 

Would be a plus

- Experience with product discovery, product management, and business transformation.
- Certifications like PMI-PBA, or similar.
- Previous experience working in process improvements within BA teams.

Client

Our client is a global value-based asset management firm headquartered in the US. The client serves individual and institutional investors through five no-load mutual funds and eleven separate account strategies.

Position overview

We are seeking a Senior Business Analyst to support an enhancement project focused on improving a critical analytics application. The application integrates data from multiple sources, processes insights through Power BI, and delivers them via Azure Data Factory. The upcoming work will emphasize incorporating historical data capabilities to strengthen analytical insights and provide more comprehensive reporting.

Responsibilities
 

• Analyze, document, and manage requirements through the full project lifecycle
• Write user stories and user acceptance specifications
• Take an active part in daily communications with stakeholders and other team representatives
• Collecting business requirements to formulate the problems to solve
• Creating detailed requirements for the development team to implement
• Collecting and analyzing data from various sources to form requirements
   

Requirements
 

• 4+ years of experience working as a business analyst
• Strong knowledge of business analysis and requirements management
• Leverage understanding of asset classes (equities, fixed income, alternatives), investment strategies, and wealth management operations to provide informed analysis and recommendations.
• Skills in analyzing and documenting requirements, requirements management, and modeling
• Skills in managing requirements throughout the project, knowledge of the main models of the project's life cycle
• Ability to skillfully convert vague and unstructured information into distinct requirements
• Experience in supporting sales during the RFI/RFP stage and discovery phase
• Good spoken English

Join a dynamic and fast-paced technology group as a Business Functional Analyst. This full-time remote role supports a mission-driven initiative, works closely with stakeholders and clients, and ensures process and data integrity across business systems.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We’re seeking an experienced and outstanding member of our team.

Responsibilities

- Lead client-facing discovery: run workshops, interviews, and working sessions to identify pain points, goals, constraints, and success criteria
- Document detailed business requirements, functional specs, user stories, acceptance criteria, and use cases
- Translate business requirements into functional specifications for CRM/ERP configuration, integrations, and development (working with Product/Engineering)
- Own requirements lifecycle: scope control, prioritization, change requests, and stakeholder alignment
- Support Agile delivery: backlog grooming, sprint planning, UAT coordination, release notes, and go-live readiness
- Act as a bridge between client stakeholders and internal teams, ensuring clear communication, timely updates, and expectation management

Must Have
- Bachelor’s degree
- 2+ years of experience as a Business Functional Analyst / Business Analyst (client-facing experience required)
- Strong understanding of the Software Development Lifecycle (SDLC) and business-to-technical translation
- Experience with CRM and/or ERP platforms (any modern stack)
- Hands-on experience with delivery tools such as Jira / Asana / ClickUp
- Experience working in an Agile environment (Scrum/Kanban)
English B2+

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists. 

We are looking for a Business Analyst to join the Web team at Ajax Systems.

This role sits at the intersection of business and product, and is ideal for a structured thinker who enjoys turning complex requirements into clear, actionable solutions.

As a Business Analyst, you will work closely with product managers, designers, developers, marketers, and stakeholders across the company. Your mission is to deeply understand business needs, translate them into well-defined requirements, and ensure that the Ajax website and related web products evolve in a way that delivers measurable business value.

You will play a key role in shaping how requirements are gathered, documented, validated, and delivered. From improving existing website functionality to launching new web features and integrations, your work will directly impact how millions of users interact with Ajax website worldwide.

Qualifications

• Experience as a Business Analyst, Product Analyst, or similar role in digital or tech projects.
• Strong ability to structure information and work with complex systems and requirements.
• Ability to work with multiple stakeholders and align different perspectives.
• Experience with web products, CMS, e-commerce is a plus.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• High attention to detail and ownership mindset.

Preferred Skills

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar).
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing.
• Pre-sale experience.
• Experience in Web related features/products will be a plus.

Key Responsibilities

• Gathering, analysing, and documenting business and functional requirements for web products / pages.
• Participating in research involving end-users, partners and internal teams by conducting interviews and analyzing feedback and business requests.
• Translating business needs into clear specifications: user stories, use cases, flows, and acceptance criteria.
• Creating TORs for web-pages and web tools, ensuring up-to-date technical documentation throughout the project.
• Collaborating with product managers to define scope, priorities, and success metrics.
• Working closely with UX/UI designers to ensure requirements are correctly reflected in user flows and interfaces.
• Supporting development teams during implementation by clarifying requirements and managing changes.
• Conducting presentations, demos, coordination meetings, and presenting completed work to the customer.
• Participating in backlog grooming, sprint planning, and reviews.
• Validating implemented features against requirements and business goals.
• Analysing website performance, user behaviour, and conversion funnels to identify improvement opportunities.
• Supporting launches of new features and improvements, including post-launch analysis.
• Aid in testing of a product.

We offer

• Awesome team of like-minded people.
• Clear and well-arranged task management system (JIRA).
• Freedom to choose an approach to your tasks.
• Zero-bullshit culture.
• Corporate MacBook and Ajax security system for your home.

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

MINT is the leader in Advertising Resource Management (ARM) software, driving marketing transformation in the age of agentic AI. At the core of our innovation is an open enterprise platform that deploys autonomous AI agents to augment human teams across the marketing and advertising value chain, connecting marketing performance with enterprise growth and real business impact.

Thanks to a diverse team of over 300 professionals worldwide, we integrate technology, data, and agentic intelligence to redefine how global brands and agencies plan, execute, and optimize their advertising investments.

With the recent acquisitions of technology leaders Redmill Solutions and info³, MINT has further expanded its unified ecosystem, completing the long-awaited connection of media planning, buying, and execution within one intelligent environment.

Augmenting Advertising Intelligence. For more information, visit mint.ai.

The Role

We are seeking a Functional Analyst to join our innovative Product department.

In this role, you will act as a strategic bridge between business needs and technical execution, ensuring that our Reporting (Dashboarding & Data Exploration) and Data Import modules effectively support our customers’ analytical and operational goals.

You will work cross-functionally with Product Managers, Engineers, Designers, and business stakeholders to translate complex requirements into clear, actionable insights and deliver impactful data-driven product improvements.

We offer a consultancy engagement, not an employment contract. The selected consultant will work independently, bringing their specialized knowledge and experience to our projects.

Responsibilities

• Collaborate closely with the Product Manager to translate business requirements into actionable user stories and technical specifications.
• Maintain and continuously refine the product backlog, ensuring alignment with business priorities, team capacity and priority agreed with PM.
• Participate actively in all Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) to support smooth delivery and clear communication.
• Bridge the gap between business needs and technical implementation, ensuring that development outcomes meet functional requirements.
• Keep all product and process documentation accurate, up to date, and easily accessible for both technical and non-technical stakeholders.
• Work cross-functionally with Customer Success, Design, Sales and other teams to gather feedback, clarify requirements, and ensure a consistent product vision.
• Support the development team in understanding the business context and expected outcomes of new features or improvements.
• Analyze and validate functional requirements, identifying dependencies, risks, and potential impacts on existing systems.
• Assist in user acceptance testing (UAT) and help ensure that deliverables meet business and quality expectations.
• Contribute to continuous improvement of Agile processes and product development workflows.

This role will be a great fit if you have:

• Bachelor’s or Master’s degree in Business Analytics, Data Science, Computer Science, Marketing, or a related field.
• 3-4 years of experience as a Business Analyst / Functional Analyst, preferably within SaaS or advertising technology domains.
• Strong analytical and problem-solving skills; proven track record in data-informed decision-making.
• Experience working in Agile environments alongside product and engineering teams.
• Excellent communication and presentation skills, with the ability to translate complex technical insights for business audiences.
• Working knowledge of digital marketing, advertising platforms (e.g., Google Ads, Meta Ads, DSPs), and resource optimization is highly desirable
• Proficiency with Atlassian tools including Jira Cloud, Confluence, and Jira Product Discovery.
• Understanding of feature slicing patterns and backlog refinement best practices.

Interview Process

Candidates can expect the following steps in our interview process:

• HR Video Interview (30 minutes): A virtual interview with HR to provide an overview of the company and the role, as well as to gain insight into your experience and background
• Technical Interview with Hiring Manager (45 minutes): a virtual video interview focused on the technical aspects of the role, where the hiring manager will dive into your specific skills and experience
• Interview with Head of Department/other key individuals (1 hour, if feasible in-person): an interview with the Head of Department or other key individuals relevant to the role, such as team members or colleagues from other departments. This will give you a broader perspective on the position (and an opportunity to visit the office).
• Offer: after completing the interview process, successful candidates will receive an offer.

MINT is committed to a diverse and inclusive workplace. MINT AI is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, immigration status, medical condition, protected veteran status, disability, genetic information, political views or activity, or other legally protected status.

Hello, future colleague!

At DreamPlay, we create pixel-perfect slot games powered by our own engine. We are reinventing the gambling experience by delivering unique, high-quality games to the market.
We are a team of professionals who value quality, ownership, transparency, and collaboration. We believe in a results-driven environment where everyone has the space to grow, contribute, and make an impact.

Now we’re looking for a Product Analyst (Slots) who will work at the intersection of product, analytics, and commercial performance. This role is focused on deep performance analysis, GEO strategy, and post-release optimization of our games.

Requirements:

• 3+ years of experience in B2B iGaming (provider side preferred).
• Strong understanding of slot mechanics and game design fundamentals.
• Experience analyzing competitor products in detail.
• Experience working with multiple GEOs and adapting strategies accordingly.
• Experience working with product performance metrics (GGR, RTP, ARPU, retention).
• Experience with A/B testing and data-driven product decisions.
• Analytical mindset and ability to work with structured data.
• Ability to turn research into practical product recommendations.
• Strong communication skills.

• English B2+.

   

Key Responsibilities:

• Analyze game performance: GGR, RTP, retention, engagement.
• Evaluate whether our games generate expected revenue across different GEOs and operators.
• Conduct A/B tests and suggest improvements based on data.
• Analyze competitor slot games, mechanics, themes, and market trends.
• Provide recommendations on UI, features, and game positioning.
• Identify priority GEOs and operators based on performance.
• Support marketing and account teams with insights and market direction.

• Prepare clear reports and strategic recommendations for Product team.

   

We Offer:

• Flexible working hours.
• Modern Mac equipment.
• Performance-based bonuses tied to client portfolio growth.
• Opportunity to influence and shape a new business direction.
• Career growth within a team of iGaming professionals.
• International conferences and industry events.
• Supportive, transparent team culture with minimal bureaucracy.
• Time-off policy that fits real life (paid vacation, sick leave, public holiday).
• Benefits for employees.

Required Qualifications:

• 3+ years of experience as a Business Analyst, preferably in cloud software or CRM environments.
• Solid understanding of cloud platforms and CRM systems such as Salesforce, HubSpot, Pipedrive, etc.
• Proven ability to gather, analyze, and document business requirements and user stories.
• Experience with Agile methodologies and product lifecycle processes.
• Excellent communication skills and strong written command of English.
• Ability to collaborate across engineering, sales, and marketing teams.
• Strong analytical thinking and attention to detail, with experience in working with large datasets.
• Familiarity with BI tools and data visualization is a plus.
• Bachelor’s degree in IT, Business, Engineering, or equivalent experience.

• Experience with AI/ML-based CRM automation or integration projects is an advantage.

   

Key Responsibilities:

• Collect and analyze business requirements from stakeholders, including clients, sales, and internal teams.
• Document workflows, prepare detailed specifications, and write clear user stories.
• Collaborate with UX designers, developers, and architects to ensure accurate solution delivery.
• Support backlog grooming and feature prioritization in alignment with business goals.
• Conduct market and competitor research to support product and business strategies.
• Facilitate testing and validation of product features before release.
• Provide ongoing analysis of product performance and prepare analytical reports.

• Ensure all deliverables meet security, privacy, and compliance standards.

   

Perks & Benefits:

• 24 paid vacation days
• Flexible schedule and top-tier working conditions
• Competitive salary
• Full remote work

• Young, talented, and ambitious team culture

   

Language Requirements:
🇺🇦 Ukrainian – Native
🇬🇧 English – Advanced

About Proxima Research:
With over 30 years of expertise, Proxima Research is a trusted international partner in delivering advanced data and technological solutions to the healthcare and pharmaceutical sectors. We serve over 400 clients in 47 countries, offering services in CRM/ETMS support, HCP/HCO data management, BI implementation, multi-channel marketing, research, and consulting.

Job Title: Senior Business Analyst (Full-Time, Remote)

Location: Fully Remote

Position Type: Full-Time

About Us:

OrangeUni is a forward-thinking company dedicated to delivering cutting-edge digital solutions. We value innovative ideas, meticulous attention to detail, and a deep understanding of user needs. We are looking for a Senior Business Analyst (BA) to join our team to ensure our projects are well-defined, aligned with business goals, and successfully delivered. If you have strong analytical skills, excellent English proficiency, and the ability to thrive in a dynamic, remote environment, we’d love to connect with you!

Position Overview:

As a Senior Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You’ll work closely with stakeholders, developers, and designers to gather and document requirements, ensure clarity, and facilitate smooth project execution. Your expertise will help us create products that meet user expectations and drive business success.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements, ensuring they align with organizational goals.
• Create and maintain detailed documentation, including business requirements documents (BRDs), user stories, process flows, and functional specifications.
• Facilitate communication between business stakeholders and the development team to ensure clear understanding and alignment on project scope and objectives.
• Assist in defining project scopes, timelines, and deliverables, ensuring realistic planning and execution.
• Conduct gap analyses to identify opportunities for improvement and areas requiring optimization.
• Translate complex business needs into actionable technical requirements and solutions.
• Participate in regular team meetings, including sprint planning, retrospectives, and project reviews.
• Ensure deliverables meet business needs by assisting in testing phases, including UAT (User Acceptance Testing) and validation of requirements.
• Identify and mitigate risks related to project requirements or scope changes.
• Suggest process improvements and best practices to enhance project outcomes.

Required Skills and Experience:

• 5+ years of experience as a Business Analyst, with a focus on web and software development projects.
• Strong understanding of business analysis methodologies and tools.
• Experience in creating and managing BRDs, user stories, and functional documentation.
• Familiarity with tools like Jira, Confluence, Monday.com, or similar project management platforms.
• Exceptional communication and interpersonal skills, with professional-level English proficiency.
• Proven ability to work independently in a remote environment, with excellent time management skills.
• Strong problem-solving skills and a keen eye for detail.
• Ability to analyze and translate business needs into technical requirements effectively.

Nice to Have:

• Experience working in an agile development environment.
• Proficiency in creating Business Process Model and Notation (BPMN) diagrams using tools like Lucidchart.
• Familiarity with wireframing and prototyping tools such as Figma or Balsamiq.
• Basic knowledge of software development concepts and technologies.
• Previous experience in the digital product development industry.
• Understanding of data analysis tools and techniques for reporting and decision-making.
• Experience testing websites, including functional and usability testing.

What We Offer:

• A fully remote role with flexible working hours.
• The opportunity to work on innovative projects alongside a collaborative and talented team.
• Competitive part-time/freelance compensation, based on experience.
• Room for professional growth and long-term opportunities within the organisation.

If you are passionate about creating meaningful solutions and driving business success, we want to hear from you!

Apply today and join the OrangeUni team as our next Business Analyst!

The candidate must have at least 1 year of hands-on experience with Terrasoft / Creatio CRM and proven experience in the banking domain.
 

Responsibilities:

• Conduct client interviews to identify and gather business requirements.
• Perform pre-project research, analyze and formalize business needs.
• Develop and align project documentation with clients, including Implementation Concepts, Technical Designs, Specifications, User Stories, Test Cases, Use Cases, etc.
• Set tasks for the development team and ensure the delivered functionality meets technical and client requirements.
• Conduct acceptance and regression testing.
• Train end users on system functionality and usage.
• Provide technical support and client consulting during project go-live and initial operation stages.
• Model and describe business processes using BPMN notation and create UML diagrams.
• Actively participate in sprint planning and maintain the project backlog.
• Collaborate with the technical lead to define the architecture of the project solution.
• Prepare and deliver demos of implemented functionality.

Requirements:

• Experience with Creatio (BPM’online) as an administrator or advanced user.
• 3+ year of experience in business/system analysis (preferably in an IT integrator or banking environment).
• Hands-on experience with IT system implementation in banking or financial institutions (understanding of banking business processes is essential).
• Experience in requirements elicitation (external client-facing experience is a plus).
• Experience in implementing or enhancing IT systems (preferably for external clients).
• Strong documentation skills (BRD, FSD, Implementation Concepts, Technical Designs, Specifications, User Stories, Test Cases, Use Cases).
• Knowledge of relational databases and SQL.
• Proficiency in specialized tools (MS Visio, MS Project, Jira, Confluence, etc.).
• Understanding of software development methodologies and Agile/Scrum principles.
• Experience working with data formats such as JSON, XML, and APIs (SOAP/REST).
• Systems thinking and skills in functional decomposition.
• Experience in manual testing of complex software systems.
• Direct collaboration with development teams (task setting, monitoring, testing).
• Business process modeling using BPMN notation.

Would be a plus:

• Background in automating business processes in banking, finance, or telecommunications.
• Creatio (BPM’online) certifications.
• Familiarity with UX tools (Axure, Balsamiq, MS Visio, Sketch, InVision, etc.).
• Experience with CRM systems (Siebel, Salesforce, MS Dynamics, etc.).
• Skills in web services testing tools (Postman, SoapUI, Fiddler).
• Basic understanding of programming languages (JS, C#, HTML, CSS).

• Experience with version control systems (e.g., SVN, GIT).

   

  We offer:

• Competitive compensation.
• Full equipment for remote work.
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro).
• Corporate English classes via Zoom (fully covered by the company).
• Paid time off, vacation, and 100% paid sick days.
• Additional New Year holidays.
• Opportunities to impact the direction of projects and product growth.
• Interesting and large-scale projects.
• Dynamic, professional team.
• Supportive and responsive management.