Remote jobs in Europe

WavesReach is a dynamic and forward-thinking recruiting agency specializing in IT talent acquisition. We're on a mission to connect exceptional candidates with remarkable companies worldwide. We're looking for a talented and experienced Freelance Recruiter to join our team and help us ride the waves of recruitment success.

Requirements

- 2+ years of experience as a recruiter in the IT industry.

- Proficiency in sourcing, screening, and interviewing IT professionals.

- Familiarity with various sourcing tools and techniques.

- Strong communication and interpersonal skills.

- Self-motivated and able to work independently.

- A passion for connecting top talent with exciting opportunities.

Responsibilities

- Collaborate with the WavesReach team to understand client needs and job requirements.

- Source and identify potential candidates through various channels, including job boards, social media, and professional networks.

- Conduct initial candidate screenings and interviews to assess qualifications and fit for client positions.

- Build and maintain a strong candidate pipeline for current and future openings.

- Provide timely updates and feedback to candidates and clients.

- Stay up-to-date with industry trends and best practices in recruitment.

Benefits

- Flexibility: Work from anywhere as a freelance recruiter.

- Performance Bonuses: Receive bonuses ranging from $500 to $2000 per hire, based on the seniority of the candidate placed.

- Continuous Learning: Benefit from ongoing learning and development opportunities to stay updated with the latest industry trends.

- Growth Potential: Join a dynamic team and unlock pathways for career growth and advancement within WavesReach.

If you're a motivated recruiter with a passion for IT talent acquisition and want to be part of a team that's making waves in the industry, we'd love to hear from you. Apply today to ride the recruitment wave with WavesReach!

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for  Full-Stack Developer (Java/JEE + Angular) for a project in the GovTech domain (USA client). Candidates must be currently located in the EU or a NATO member country

Requirements:

• 3+ years of experience with Java and strong understanding of JEE (Jakarta EE) or similar enterprise frameworks
• Experience building REST APIs, working with SQL databases (Oracle/MySQL/PostgreSQL)
• Solid knowledge of JPA/Hibernate, dependency injection, messaging, and enterprise-level application architecture
• 2+ years of experience with Angular (we use Angular + PrimeNG)
• Experience with AWS or other cloud platforms (EC2, RDS, CI/CD, deployments)
• Understanding of microservices, containerization (Docker)
• Ability to work with large enterprise systems, refactor legacy code, and design scalable solutions
• Good communication skills & ability to work independently in a distributed team
• English - Upper-Intermediate

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Develop and optimize enterprise ERP modules (finance, HR, project/contract management, procurement)
• Design and implement scalable architecture for multi-tenant SaaS solutions
• Integrate external APIs and services (payment systems, document tools, compliance systems)
• Implement and support CI/CD pipelines and cloud deployments
• Perform code reviews, refactoring, and participate in technical decision-making
• Ensure security, performance, and reliability of the system
• Collaborate closely with the engineering team and the client’s technical lead

We’re hiring a Principal Solutions Architect to serve as the executive-facing technical interface for a high-stakes program. You’ll be the trusted counterpart to a client CTO—translating complex engineering reality into clear decisions, crisp plans, and predictable delivery. This is a “trust + clarity + orchestration” role for someone with real executive presence who can align distributed engineering teams and keep stakeholders confident.

What You’ll Do

• Act as the primary technical partner to senior client leadership (CTO/VP Eng), running weekly 1:1s and key technical meetings.
• Turn ambiguity into decision-ready artifacts: 1-page weekly status, risk register, decision log, roadmap milestones.
• Translate deep technical work into executive language: tradeoffs, priorities, timelines, and risk containment.
• Improve release/demo readiness with lightweight governance: acceptance criteria, readiness checks, rollback plans.
• Coordinate across distributed teams (and multi-vendor environments when needed) with an evidence-based, unbiased posture.

What Success Looks Like (30–90 Days)

• Stakeholder trust restored and cadence established (weekly exec updates + decision discipline).
• Risks and tech debt visible, prioritized, and actively reduced.
• Demos/releases become predictable, with fewer surprises and tighter communication.

Required

• 10+ years in engineering/architecture/solutions roles, with CTO/VP-level client-facing experience.
• Strong cloud/platform fundamentals (Azure; services; data pipelines).
• Exceptional written + verbal communication—able to produce crisp 1–2 page executive updates.
• Calm under pressure, structured thinker, low-ego leader, bias for evidence.

Nice to Have

• Experience in regulated environments (healthcare/life sciences/security-focused SaaS).
• Familiarity with ML/AI delivery considerations (MLOps concepts).
• Track record in stabilization/rescue engagements after failed demos/releases.

Somma is seeking a full-time SEO Specialist to take a hands-on role in improving organic search performance across client accounts. This role is focused on both technical SEO and AI search visibility, with a strong emphasis on practical execution, ongoing optimisation, and measurable performance improvements.

We are looking for someone who can work closely with our team to identify opportunities, resolve technical issues, strengthen on-page SEO, improve site structure and content performance, and support visibility across both traditional search engines and emerging AI-driven search experiences. This is a highly tactical role suited to someone who is proactive, detail-oriented, and confident turning SEO strategy into consistent execution.

Key Responsibilities

• Manage and improve SEO performance across client accounts
• Conduct hands-on technical SEO audits and implement recommendations
• Improve site structure, crawlability, indexing, internal linking, and on-page optimisation
• Monitor keyword performance, rankings, traffic, and search visibility
• Identify quick wins and longer-term SEO opportunities
• Optimise websites and content for both traditional search and AI search visibility
• Work on metadata, content optimisation, schema, page performance, and technical fixes
• Collaborate with content, design, and development teams to support SEO outcomes
• Track performance and provide clear reporting and insights
• Stay up to date with SEO trends, algorithm changes, and AI search developments

Desired Skills

• Strong technical SEO knowledge
• On-page SEO and content optimisation experience
• Understanding of AI search and evolving search behaviour
• Keyword research and search intent analysis
• Site audit and SEO troubleshooting skills
• Internal linking and site structure optimisation
• Performance tracking and SEO reporting
• Understanding of schema markup, indexing, crawlability, and page speed
• Ability to identify tactical SEO actions that improve results

Highly Desirable

• Experience working across multiple websites or client accounts
• Agency experience
• Ability to work closely with developers and content teams
• Strong problem-solving and analytical skills
• Proactive and hands-on approach to implementation

Bonus Skills

• Familiarity with SEO tools and platforms
• Understanding of local SEO, content strategy, and conversion-focused SEO
• Experience optimising for AI-generated search results and search assistants
   

We are looking for someone who is reliable, performance-focused, and ready to take ownership of SEO execution across a fast-moving agency environment.

start date: march 2026 - asap!

Thank you 

Somma is looking for an AI Automation & Marketing Systems Specialist to help streamline agency operations, marketing workflows, lead generation systems, and internal processes. This role is ideal for someone who can build practical, efficient systems that support a fast-moving marketing agency and improve how we manage leads, client workflows, communication, and delivery.

You will be responsible for implementing and optimising systems across Notion, Claude, n8n, CRM pipelines, email marketing platforms, and other automation tools to improve efficiency, reduce manual work, and create better internal structure. This may include lead capture and follow-up automations, outreach workflows, pipeline management, email marketing setup, internal process automation, task management improvements, reporting workflows, and AI-supported systems for research, content support, and operations.

Desired start date: MARCH 2026

Key Responsibilities

• Implement and optimise systems across Notion, Claude, n8n, CRM platforms, and email marketing tools
• Build and improve lead generation, outreach, and pipeline workflows
• Automate lead capture, follow-up, client onboarding, task management, and reporting processes
• Create AI-supported workflows for research, documentation, and operational efficiency
• Connect tools through APIs, webhooks, and automation platforms

• Document workflows and support the development of scalable internal systems

   

Desired Skills

• AI automation
• Marketing systems implementation
• Notion setup and workflow design
• Claude workflow support
• n8n automation
• CRM pipeline setup
• Email marketing automation
• Lead generation systems
• API integrations and webhooks

• Process improvement and workflow optimisation

   

Bonus Skills

• Zapier or Make.com experience
• Agency or multi-client experience
• Understanding of marketing and content workflows
• Experience with AI agents and automation strategy

We are looking for someone proactive, organised, solutions-focused, and confident in building systems that make an agency run more efficiently.

Thank you and we look forward to hearing from you.
Regards. 

Somma is looking for a proactive and highly creative Digital Marketing & Graphic Design Specialist to support our team across client accounts. This role is ideal for someone who is both visually strong and strategically minded, with the ability to execute content, design assets, and support day-to-day digital marketing activities across multiple brands.

You will be responsible for designing engaging social media content, ensuring scheduled posts are accurate and aligned with the broader marketing strategy, supporting community engagement, and managing up to 5 client profiles per month. The role also includes creating newsletters for clients, designing newsletter assets, supporting outbound prospecting through cold outreach, and designing brochures, flyers, and other branded collateral when required.

We are looking for someone who is organised, detail-oriented, fast-moving, and confident working across different brands and industries while maintaining a high standard of design and communication.

Key Responsibilities

• Design social media posts and marketing assets for client accounts
• Review and ensure scheduled social media content is correct, on-brand, and aligned with strategy
• Manage community engagement across client platforms
• Support the management of up to 5 client profiles per month
• Create and design newsletters for clients
• Design supporting assets for email marketing campaigns
• Conduct cold outreach to prospects as part of business development support
• Design brochures, flyers, and other marketing collateral as needed
   

Desired Skills and Experience

• Strong Canva skills
• Email Marketing Management and Curation 
• Ability to spot trends, come up with creative content ideas and ability to do its own research on trending topics 
• Very motivated to increase engagement 
• Strong graphic design ability and attention to detail
• Proficiency in the Adobe Creative Suite, including:
  • Photoshop
  • Illustrator
  • InDesign
• Ability to follow brand guidelines while adapting across different client styles
• Strong written and visual communication skills
• Good understanding of social media marketing and content execution
• Ability to work independently in a remote environment
   

Bonus Skills

• Video editing skills
• Figma design skills
• Paid ADs Management 
• PR Management 
   

About the Role

• Remote position
• Full-time, 5 days per week
• Must be reliable, responsive, and able to manage deadlines across multiple projects
• Experience working in an agency or multi-client environment is highly regarded
   

If you are creative, organised, and passionate about digital marketing and design, we would love to hear from you.

Start date: ASAP 

thank you 

B2B Lead Generation & Outreach Specialist (LinkedIn, Email, CRM)

Remote | Full-time / Part-time / Contract

People love working for us and we have long term overseas workers who have grown with our organization.  Maybe the next one can be you!

We are looking for a detail-oriented and reliable B2B Lead Generation & Outreach Specialist to support our outbound growth efforts.

This person will help us identify the right target companies and decision-makers, build and verify lead lists, enrich CRM data, and support personalized LinkedIn and email outreach campaigns. You will help us get to the right person and get targeted yield of live sales meetings.  

This is not a pure sales closer role. It is a research, prospecting, data enrichment, and outreach support role for someone who is organized, accurate, and comfortable working with lead generation tools and outbound workflows.  This role is to give the organization the number of warm sales calls to reach sales conversion targets.  The team has strong closers who  can get on the phone and bring in the sale.  We need to source the business development contact and get them on a meeting with our top shelf sales team.  We are looking for people who are creative with successful digital outreach prospecting techniques and are creative in coming up with strategies to successfully set up meetings.  We are looking for someone who can help us roadmap our digital cold outreach strategy and be pro-active in executing it and getting results.  

Responsibilities

• Build targeted B2B lead lists based on ideal customer profile, industry, geography, company size, and decision-maker titles
• Research companies and contacts using LinkedIn Sales Navigator, company websites, databases, directories, and other online sources
• Find and verify business email addresses and other relevant contact details
• Perform lead enrichment, contact qualification, and prospect segmentation
• Support LinkedIn outreach and cold email outreach campaigns
• Prepare clean prospect lists for campaigns and keep records updated
• Maintain accurate lead records inside CRM and spreadsheets
• Perform data scraping, manage alerts, data cleanup, deduplication, and lead database management when needed
• Conduct market research and decision-maker research to support campaign targeting
• Track progress, organize lead data, and provide regular reporting on work completed

Requirements

• 2+ years of experience in B2B lead generation, prospect research, list building, data enrichment, or outreach support
• Strong hands-on experience with LinkedIn Sales Navigator
• Proven experience in verified email sourcing and email list building
• Experience with lead generation tools such as Apollo, Hunter, Snov, Lusha, ZoomInfo, Clay, or similar
• Experience maintaining lead data in CRM systems such as both basic excel Google Sheet formats our custom CRM solutions and Saas solutions such as HubSpot, Salesforce, Pipedrive, or similar
• Strong Excel / Google Sheets skills
• Good written English
• High attention to detail and accuracy
• Organized, self-managed, and able to work independently
• Comfortable handling repetitive research tasks while maintaining quality

Nice to Have

• Experience supporting cold email campaigns and LinkedIn prospecting campaigns
• Experience with data scraping and enrichment workflows
• Familiarity with deliverability basics and responsible outreach practices
• Experience in digital services, SaaS, agencies, online businesses, or other B2B markets
• Ability to improve list quality, targeting, and campaign preparation over time

What Success Looks Like

• Real ROI Driven results that yield target percentage of meetings based on your work
• High-quality and accurate lead lists
• Verified contact data with low bounce risk
• Well-organized and up-to-date CRM records
• Consistent output and dependable turnaround time
• Clean prospect segmentation for outreach campaigns
• Strong support for outbound efforts through accurate research and data preparation

What We Offer

• Remote work
• Flexible engagement structure
• Long-term opportunity for the right person
• Clear tasks, expectations, and measurable output
• Opportunity to grow into a larger lead generation / outbound operations role

To Apply

Please send:

• A short summary of your relevant experience
• The tools you use most often for lead generation, enrichment, and outreach support
• The industries or markets you have worked in

If we interview you, please be prepared to discuss: 

• Example results or sample deliverables
• One example of how you would build a lead list for a B2B outreach campaign

We are a well-established international legal and consulting firm looking for a mid-level SEO Specialist to help strengthen our online presence and drive qualified leads through organic search.

This role is ideal for someone who understands SEO strategy, content optimization, and technical SEO, and has experience working with service-based businesses.

Responsibilities

• Develop and execute SEO strategies to increase organic traffic and rankings
• Conduct keyword research and competitor analysis
• Optimize website pages, landing pages, and blog content for search engines
• Perform technical SEO audits and recommend improvements
• Work with content writers to develop SEO-friendly content
• Monitor rankings, traffic, and performance using SEO tools
• Identify new opportunities for growth through organic channels
• Prepare monthly performance reports and SEO insights

Requirements

• 2–4 years of experience in SEO
• Strong knowledge of on-page, off-page, and technical SEO
• Experience with tools such as Ahrefs, SEMrush, Screaming Frog, Google Search Console, and Google Analytics
• Understanding of search intent, keyword clustering, and content strategy
• Experience with CMS platforms (WordPress preferred)
• Ability to analyze data and translate it into actionable insights
• Strong English communication skills
• Experience with international SEO / multi-country websites
• Basic understanding of link-building strategies

What We Offer

• Opportunity to work with a well-established international legal firm
• Flexible work environment (remote / hybrid depending on location)
• Competitive compensation based on experience
• Long-term collaboration and career growth opportunities
• Work on projects across multiple international markets

If you're interested, please send your CV and examples of SEO projects or case studies.

An international performance marketing company is looking for a Senior Google Ads Specialist to lead and scale its paid search activities. This role involves strategic ownership of the Google Ads channel, campaign optimisation, and mentoring junior team members.

Responsibilities:

• Take full ownership of the Google Ads channel and align strategy with business goals
• Plan, launch, and optimise high-impact Search campaigns, as well as cross-channel campaigns (Display, Shopping, Performance Max, YouTube, Remarketing)
• Design scalable campaign structures, bidding strategies, and targeting models
• Analyse performance data to optimise budgets and improve ROI
• Conduct in-depth audits and provide strategic recommendations
• Mentor junior specialists and ensure best practices across campaigns
• Lead A/B testing initiatives across creatives, landing pages, and structures
• Collaborate with leadership and cross-functional teams
• Stay updated on platform changes, trends, and innovations

• Resolve complex tracking, compliance, and delivery issues

   

Requirements:

• 5+ years of hands-on experience managing Google Ads in performance-driven environments
• Strong expertise in advanced campaign structures, bidding strategies, and multi-channel planning
• Experience with automation tools (Ads Scripts, API workflows, Ads Editor)
• Deep understanding of tracking, measurement, attribution models, Google Analytics 4, and Google Tag Manager
• Proven experience managing substantial advertising budgets
• Previous mentoring or leadership experience
• Strong analytical skills with advanced Excel/Google Sheets proficiency
• Experience with analytics/reporting tools (e.g., SQL, Tableau, Looker) is a plus
• Familiarity with PPC/SEO tools such as SEMrush, Ahrefs, and Similarweb
• Solid understanding of CRO, user behaviour, and landing page optimisation

• Strong communication skills and fluent English (additional languages are a plus)

   

Benefits:

• Competitive fixed monthly salary
• Performance-based bonus scheme
• Monday–Friday schedule (9:00–17:00) with flexible start and finish times
• Up to 25 days of annual leave plus 5 sick days
• Access to industry conferences and learning resources
• Supportive environment with clear career growth opportunities
• Support with obtaining a work visa in Cyprus if required

An international performance marketing company is seeking a Senior Programmatic Media Buyer (RTB) to lead high-budget campaigns and contribute to the development of its programmatic strategy. This role requires strong technical expertise, strategic thinking, and the ability to mentor junior team members.

Responsibilities:

• Plan, launch, and optimise large-scale RTB/programmatic campaigns across multiple ad networks
• Manage various ad formats including Banner, Native, Pre-roll, Push, and Pop-under
• Develop advanced bidding strategies, audience segmentation frameworks, and scaling approaches
• Perform daily optimisation to maximise ROI and long-term growth
• Conduct in-depth performance analysis to identify trends and new opportunities
• Forecast results, manage pacing, and scale budgets effectively
• Support tracking architecture and advanced measurement setups, including Google Analytics 4, postback URLs, custom events, and attribution models
• Mentor junior buyers and provide guidance on best practices
• Collaborate with creative teams to develop data-driven testing strategies
• Present insights and strategic recommendations to leadership

• Identify opportunities for automation and workflow improvements

   

Requirements:

• 5+ years of hands-on experience in programmatic media buying (RTB)
• Strong experience working with multiple major ad networks and diverse ad formats
• Proven track record managing large budgets and delivering strong ROI on CPC/CPM campaigns
• Deep understanding of RTB auction dynamics, bidding logic, audience segmentation, and multi-channel environments
• Experience with complex tracking setups (postbacks, server-to-server tracking, attribution analytics)
• Strong analytical skills with advanced Excel/Google Sheets proficiency
• Experience with reporting tools such as Tableau and Microsoft Power BI is a plus
• Experience with SQL, BigQuery, or similar tools is a strong advantage
• Excellent communication and presentation skills
• Strong organisational skills with the ability to manage multiple projects
• English proficiency at B2 level or higher

What’s Offered:

• Monday–Friday schedule (9:00–17:00) with flexible start and finish times
• Remote work 
• Up to 25 days of annual leave plus 5 sick days
• Provident Fund scheme
• Access to industry conferences and learning resources
• Supportive environment with clear career growth opportunities
• If you are currently living in Cyprus, we will arrange a work visa for you.

An international product company in the online entertainment and digital marketing space is looking for an experienced Traffic Manager / User Acquisition Specialist to work with the South Korean market.

The company develops high-load online products in the iGaming niche and operates across multiple international markets. Our team brings together experts in performance marketing, analytics, product, and development.

We actively test new traffic acquisition channels, scale successful hypotheses, and build long-term marketing strategies in highly competitive markets.

Key Requirement

• The most important criterion is geo-expertise in South Korea.

  We are specifically looking for specialists with hands-on experience managing traffic in South Korea in the following niches: iGaming, crypto or other high-risk industries.

• Theoretical knowledge is not sufficient. We are looking for real, practical experience working with Korean audiences, localized creatives, local traffic sources.
• Experience with local Korean Platforms Naver, KakaoTalk, Kakao Ads ecosystem, Naver Cafe or other local Korean platforms or alternative Channels (TikTok, Discord, In-app networks, DSP platforms, Native advertising networks, Influencer traffic with a performance marketing approach)

• Hands-on specialist with experience independently launching advertising campaigns, managing budgets and ROI, and understanding marketing funnels, retention, and LTV.

   

Working Conditions:

• Fully remote position
• Schedule: 5/2, from 09:00 to 21:00 Cyprus time
• High fixed salary + performance bonuses
• Progressive team that supports initiative
• Opportunities for professional and career growth

Trinetix is looking for a skilled Sales Support Specialist (Administrator). 

Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide. 

At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance customer experience. By providing administrative and operational support across pre-sales and post-sales processes, we enable account managers and sales representatives to focus on what they do best - building relationships and driving business growth. 

This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets. 

Join us and grow your career in a dynamic international environment. 

Requirements 

• 3–5 years of business experience in a sales support or administrative role 
• Experience with CRM systems (Salesforce required) 
• Proficiency in MS Excel 
• Strong communication skills and fluency in English (spoken and written) 
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk) 
• Experience in data entry and quality assurance 

Nice-to-haves 

• Telecom industry experience 
• University degree 

Core Responsibilities 

• Provide administrative support to account managers and sales teams 
• Ensure accuracy of customer order data for Billing, Delivery, and other departments 
• Manage billing profile changes, novations, credit notes, and site code updates 
• Validate invoice dates and billing amounts 
• Support internal projects requiring sales administration expertise 

Expected Qualifications 

• Take ownership of administrative processes that impact sales operations 
• Deliver accurate and timely support to ensure smooth execution of customer orders 
• Solve complex administrative challenges and contribute to process improvements 
• Make sound decisions independently while collaborating across teams and geographies 
• Drive efficiency by introducing new tools, workflows, or practices 

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Team Lead who will manage the chat support team, build efficient processes, and ensure a high level of service for the Turkish GEO.

Your Responsibilities

Team Management

• Lead a team of Customer Support Operators (chat support).
• Create schedules, monitor attendance, and distribute workload.
• Onboard, train, and provide regular coaching to operators.
• Maintain team motivation and a healthy working atmosphere.

Quality & KPI

• Monitor and improve KPIs (CSAT, response time, FCR, quality).
• Review chats and provide structured feedback to operators.
• Work with mistakes and help develop operators’ soft skills.
• Collaborate with the QA team and participate in improving quality standards.

Operations & Escalations

• Handle escalations related to payments, verification, bonuses, and technical issues.
• Communicate with Payments, Product, Tech, and other teams.
• Optimize scripts, macros, and internal support processes.
• Participate in hiring operators for the Turkish market.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — confident level for internal communication.
• 2+ years of experience as a Team Lead / Supervisor in support, call center, or chat support.
• Understanding of support KPIs and metrics.
• Experience in iGaming / betting / online entertainment is a strong plus.
• Strong people management skills: coaching, feedback, conflict resolution.
• Willingness to work evening and night shifts aligned with Turkish time.
• Experience managing a remote team is a plus.

Support Team Lead / Supervisor experience — highly relevant.

iGaming / betting support experience — a strong advantage.

What We Offer

• Fully remote position — work from anywhere.
• Schedule: 5/2, shifts aligned with the Turkish time zone.
• Evening and night shifts.
• Paid onboarding and support during the adaptation period.
• Direct collaboration with Product, Payments, and QA teams.
• Opportunity to build and scale a team for a key market.
• Long-term cooperation and growth opportunities within the project.

Customer Support Specialist (Turkish Market)

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Specialist to communicate with users via online chat and help maintain a high level of service for the Turkish GEO.

Your Responsibilities

Customer Support

• Respond to user inquiries via online chat.
• Assist players with account issues, payments, verification, bonuses, and technical questions.
• Provide clear and professional communication with users.
• Follow internal support guidelines and scripts.

Quality & Service

• Maintain a high level of customer satisfaction (CSAT).
• Resolve issues quickly and efficiently.
• Escalate complex cases to Team Leads or other departments when necessary.

Operations

• Accurately document user requests and actions in the system.
• Work with internal tools, macros, and knowledge base.
• Collaborate with Payments, Product, and Technical teams when needed.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — conversational level for internal communication.
• Experience in customer support, call center, or chat support is a plus.
• Strong communication skills and customer-oriented mindset.
• Ability to handle multiple chats simultaneously.
• Stress resistance and ability to work in a fast-paced environment.
• Experience in iGaming / betting / online entertainment is a strong advantage.

Working Conditions

• Fully remote position — work from anywhere.
• Schedule: 2/2 (day and night shifts) aligned with the Turkish time zone.
• Paid onboarding and training.
• Support from Team Leads and QA team during adaptation.
• Opportunity to grow within a fast-scaling international project

Overview

Axia Growth is a specialized M&A lead generation agency scaling fast. We need a technical builder to own our entire systems infrastructure: automated workflows, API integrations, AI-powered pipelines, and the platforms that make everything run. If you've ever looked at a messy process and thought "I could automate the hell out of this," keep reading.

We operate on four values: Ownership, Speed, Dependability, and Clear Communication. 

That means no hand-holding. No waiting for permission. You see a problem, you fix it. You find a bottleneck, you eliminate it. You ship fast, you communicate clearly, and you do what you say you're going to do. 

What You'll Own:

You'll be the technical backbone of a growing agency. That means building and maintaining our infrastructure (custom tech stack), architecting data pipelines that feed our outbound engine, managing API connections across our systems, and creating AI-powered workflows that multiply our output. You'll work directly with the founder.

You'll be designing systems from first principles, shipping fast, and watching your work directly drive revenue. We use AI tools aggressively and expect you to as well.

What We're Looking For:

• Systems thinker who sees workflows
• Comfortable with API integrations and leverages AI-assisted development
• Proactive communicator
• Hungry to build something real
• Available during EST business hours (some overlap required)

What You Get:

• Direct ownership of technical infrastructure at a scaling company
• Work directly with the founder
• Competitive base + equity
• No bureaucracy
• Real growth path as the company scales