Remote jobs in Europe

Great chance to join a leading B2B/B2C software solutions provider by becoming a valuable member of our in-house Acquisitions & Affiliate Marketing team for an international Curacao licensed B2C project (gambling).

Working remotely, you will grow and manage the affiliate base and drive the gaming and betting program, maintain efficiencies within acquisition & retention channels, as well as increase traffic and conversions across new and existing websites of our portfolio.

Across our own and partner projects we already have millions of users, as well as truly ambitious international team of 60+ experts from 16 countries, and we are not going to stop reaching new clients. Enthusiasm, drive, and business acumen are embedded in our DNA.

As an Affiliate marketing manager, you will:

Manage effective revenue growth through affiliate channel, ensure solid support and transparent communication with all affiliate & partners;

Work proactively with new affiliates to drive fresh sources of traffic, mentoring them in all facets of the program;

Monitor and analyse affiliate performance based on standards KPIs such as CR, Inst2Reg, Reg2Dep, Click2Reg, Click2DEP;

Monitor competitor performance including evaluation of their TOP Geo’s, Bids, Sources;

Develop affiliate partner recruitment and affiliate program marketing campaigns, prepare the annual affiliate campaign calendar and roll-out plans;

Create monthly promotions and communications to affiliate marketers, manage multiple campaigns across a varied client base;

Participate in product development and UX exercises, as part of our test-and-learn approach, initiate new campaign ideas, incentives and bonus offers.

Requirements:

2+ years of experience in Affiliates & online marketing with a strong network of contacts;

Solid sales and negotiation skills aimed at tangible results;

Proven achievement metrics-driven record in subscription-based entertainment, niche affiliate partnerships in high-risk industries: gambling, betting, adult, forex, blockchain, crypto currencies, micro- credits and similar;

Ability to adapt to new markets quickly, comfortable dealing with fast-paced environments and ambiguity;

Business proficient English is a must.

Are you creative? Are you passionate about what you do? Would you like to work with those who share your passion?

We are currently seeking a Sales Manager specializing in sales and communications in the field of UI/UX design to join our team remotely and grow together.

We expect from you:

1. Prospecting for potential clients:

- Actively seek potential clients and companies in need of UI/UX design services through platforms such as Upwork, Linkedin, Dribbble, and other channels.

- Explore new channels for customer acquisition.

2. Correspondence management:

- Respond to client inquiries via email, Upwork, Dribbble, and maintain effective communication with potential clients.

- Provide up-to-date information about the studio, portfolio, and specialization.

3. Conducting meetings:

- Prepare for meetings, present our projects and experience, and propose solutions that meet client needs.

- Organize and conduct Zoom and Google Meet video (audio) calls with potential clients for more in-depth discussions of their needs.

4. Project proposal preparation:

- Prepare project proposals for clients.

- Ensure clients understand project timelines, costs, and terms.

- Understand the client's estimated budget for design.

5. Contract formalization:

- Create and formalize contracts and agreements between the studio and clients.

- Sign NDAs and contracts from the client's side.

6. Market and competitor analysis:

- Track changes in the UI/UX design industry and analyze competitors.

- Understand the studio's strengths and weaknesses, analyze recent work for a better understanding of client needs and the services we provide.

7. Reporting and Interaction:

- Regularly report on the progress of client prospecting and project status.

- Interact with the team, including designers and project managers, to ensure the successful implementation of projects.

- Conduct weekly meetings with project managers and plan workload.

Required skills and knowledge:

- Fluent in English C1 (both speaking and writing)

- Real work experience in a similar position for at least 2 years

- The ability to provide high-quality business communication to represent themselves and the company

- Must have the sales skills and desire to sell

- Skills in online presentation delivery

- Understanding of IT services market trends

- Experience in developing your client base and building long-term relationships

- Working with CRM

- Ability to effectively plan your work, manage time and work with multiple clients at the same time.

- Knowledge of modern tools for finding and managing clients

What we offer:

- Remote full-time position

- Working hours from 10:00 to 18:00 (5-day workweek)

- Salary: rate + %

- Training and development

If you are ready to join our team, we look forward to receiving your CV. May your future projects be as successful as your sales!

Why Should You Apply?

• You think like an engineer, but solve problems like an architect
• You enjoy building clean, scalable backends and are ready to take ownership of technical decisions
• You're passionate about writing quality code and continuously improving both product and process
• You thrive in a team that values open feedback, collaboration, and smart solutions over bureaucracy
• You’re not afraid to ask the right questions — and you know which questions matter

Who We Are: 

We are a German IT company combining deep consulting expertise and modern technology to drive our clients’ businesses forward. From custom software to scalable IT solutions, we focus on speed, quality, and smart architecture.

Our core domains are fintech and healthcare/medtech, where we build secure, scalable, and high-performance systems tailored to industry-specific needs.

We’ve been helping clients grow since 2011.

Must-Have Requirements:

• 3+ years of commercial experience with Python
• Strong knowledge of Django and Django REST Framework
• Experience working with databases (PostgreSQL, Redis)
• Solid understanding of OOP and functional programming principles
• Familiarity with core design patterns (MVC, Repository, Factory, etc.)
• Proven experience in developing REST APIs and web applications
• English: confident reading and understanding of technical documentation, basic spoken level

Soft Skills:

• Ability to receive and process feedback constructively
• Capability to provide clear and helpful feedback to peers
• Teamwork and pair programming skills
• Willingness to collaborate closely with the team lead and receive regular feedback
• Openness to learning and professional growth

Nice-to-Have:

• Experience with FastAPI
• Familiarity with Docker and CI/CD practices
• Understanding of microservices architecture
• Performance optimization experience

About the Team:

• Working languages: English, Ukrainian, Russian
• Focused on fast delivery of high-quality solutions
• Open communication and mutual support culture

Your Responsibilities:

• Develop and maintain web applications and APIs
• Participate in architectural decisions
• Conduct code reviews and mentor team members
• Engage in pair programming and close team collaboration

Skylum allows millions of photographers to make incredible images faster. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.
Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

Thanks to our incredible team of experts, we've built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory. 

Skills we look for:

— At least 6 months experience in Customer Support;

— Upper-intermediate English is a MUST;

— Excellent communication skills;

— High level of personal responsibility;

— Positive attitude :)

Would be a plus:

— Interest in photography;

— Experience working with Photoshop and Lightroom;

— Knowledge in Zendesk;

— Experience in SaaS products

— Previous work during the evening hours

Your daily tasks will be:

— Handle and resolve all customers’ complaints and requests mostly in chat + emails;

— Answer technical and billing questions;

— Analyse and assess customers’ needs;

— Deliver information about benefits of the products to turn potential customers into paid ones.

Work schedule in 2 shifts:

— Morning 7:00-16:00

— Evening 15:00-00:00

What we offer:

For personal growth:

— A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;

— An educational allowance to ensure that your skills stay sharp;

— English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

— A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;

— The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

— Medical insurance;

— Twenty-one days of paid sick leave per year;

— Healthy fruit snacks full of vitamins to keep you energized.

For leisure:

— Twenty-one days of paid vacation per year;

— Fun times at our frequent team-building activities.

Requirements
• 6+ years of hands-on experience in full-stack development using JavaScript and TypeScript
• Proficiency in modern frontend frameworks such as Vue.js, AngularJS, or React
• Solid background in backend technologies including Node.js, AWS, Kubernetes, PostgreSQL, and Redis
• Strong understanding of microservices architecture — ability to design, build, and maintain scalable and loosely coupled services
• Experience with CI/CD pipelines, automated testing, and deployment workflows
• Capable of taking ownership of end-to-end project delivery, collaborating across global teams

We offer:

- Attractive financial package

- Paid vacation, holidays and sick leaves

- Challenging projects

- Professional & career growth

- Great atmosphere in a friendly small team

- Flexible working hours

We're digital marketing experts that continue to explore creative methods to engage more meaningfully with users.

Beneath the digital layers and conversions, we’re built on human connections. We invite you to a new role as an Account manager.

Your territory

As part of our Marketing agency, you will:

Own the Agency advertising efforts for our clients across Europe, the US, Canada, and our international markets

Сommunication with clients and building relationship

Develop marketing strategies in partnership with our Sales department

Apply PPC best practices for ads of our clients

Monitor, analyze, and report on performance metrics, sales, and marketing performance, and a regular frequency in order to allocate spending to the best performers

Partner with our Communications & Design teams to develop messaging and brand assets compliant with brand guidelines and standards our clients

Bring in your ideas and improvements to actively contribute to the company's success. You will never hear "…because we always did it like that" again.

Continuously develop yourself personally and professionally. You will take ownership of areas that strengthen your potential and you will be able to attend workshops to learn new skills according to your experience and interests.

Your profile

Key requirements:

Minimum 3 years of experience in managing to advertise

Very good understanding of ads on the Internet

Strong analytical skills

Ability to make data-based decisions

Very good English skills

Does this sound like you?

Hands-on, with a very entrepreneurial mindset and comfortable in a high-paced environment

Striving to learn and become an expert in social media continuously

Proactive and creative

Willing to come and work remotely with our fantastic team in Europe or Kyiv.

Working time

11 am - 20 pm

12 pm - 21 pm

13 pm - 22 pm

About OnHires
OnHires is a global recruitment and staffing company helping fast-growing businesses scale by hiring top tech talent. Our model is team-based: recruiters and sourcers work closely together to deliver outstanding results for our clients.
 

We are currently looking for a skilled IT Recruiter to join our team.

This role is client-facing and does not include sourcing responsibilities. The recruiter acts as a recruitment process owner, leading candidate interviews and client communication, while partnering with a dedicated sourcer who handles the talent search.

What you will do:
▪️ Own the full recruitment cycle (excluding sourcing): screening, interviewing, evaluating, and presenting candidates;
▪️ Act as the main point of contact for clients – consult them, manage expectations, and provide market insights;
▪️ Collaborate closely with sourcers to align on hiring needs and profiles;
▪️ Lead candidate interviews and assess technical/cultural fit in coordination with hiring managers;
▪️ Support offer negotiation and objection handling;
▪️ Contribute to employer branding and process improvement initiatives.

What we expect from you:
▪️ 1+ years of experience in full-cycle recruitment 
▪️ Solid experience with tech positions (Middle/Senior/Lead/Architect level);
▪️ Strong account management and client communication skills;
▪️ Ability to consult clients and navigate ambiguity with a solutions-driven mindset;
▪️ Advanced organizational and time-management skills;
▪️ Experience working in cross-functional teams with sourcers and hiring managers;
▪️ English level B2 or higher;
▪️ Familiarity with recruitment tools (ATS, CRM, LinkedIn Recruiter, etc.).

What we offer:
▪️ Global clients
▪️ Clear role structure: recruiters focus on candidates and clients, sourcers focus on talent search
▪️ Flexible remote work
▪️ Transparent and supportive environment
▪️ Growth opportunities in tech recruitment and client consulting

 

CREATY is a product company developing mobile and PC games. Our team specializes in creating a variety of games, such as casual, hyper-casual, and simulation games, which already have more than 20 million downloads. Links to our products: https://creaty.me.

We continue to grow, so we will be happy to work with everyone who also wants to develop! Now we are looking for Game Producer.

Responsibilities:

🔸сollaborate with development teams to define project goals, timelines, and budgets;

🔸manage the project schedule and ensure timely delivery of milestones;

🔸track project progress and ensure that development is on track and within budget;

🔸oversee the creation and implementation of project plans and strategies;

🔸facilitate communication between team members and departments;

🔸identify and mitigate project risks;

🔸conduct post-project reviews and identify areas for improvement;

🔸maintain a strong understanding of industry trends and emerging technologies.

Requirements:

🔸3+ years of experience in game production or related field;

🔸strong project management and leadership skills;

🔸knowledge of game development processes and industry trends;

🔸experience managing budgets and schedules;

🔸ability to work under pressure and manage multiple projects simultaneously;

🔸passion for gaming and a deep understanding of game design principles.

CREATY offer:

🔸 formal employment;

🔸 option to work remotely or from an office in the center of Lutsk (from Monday to Friday, from 09:00 to 18:00);

🔸 paid sick leaves (10 days per year) and vacation (18 days per year);

🔸 the opportunity to implement your ideas and initiatives in a creative and dynamic team of game developers;

🔸 online corporate events, team building;

🔸 attention to every employee.

Our client is a USA Product Company, with headquarters in Atlanta, Georgia. His product is a supply chain planning and automation platform.

We are looking for extremely strong and experienced Senior Software Developers to build next generation supply chain planning, analytics and solutions.

You will get to work on projects for large global brands with a highly experienced. If you are a high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you.

RESPONSIBILITIES

· Engage and learn about complex business rules related to supply chain planning

· Be involved and participate in the overall application lifecycle

· Collaborate with the development of new features, enhancements and fix existing system bugs

· Interact with BA's, QA's and other peer to clarify business requirements

· Maintain and develop back-end frameworks to build server-side software

· Database creation, integration, and management

· Analyze existing code to understand performance impact and propose solutions

· Write well-designed, scalable, and testable code

· Troubleshoot, debug, and upgrade existing systems.

· QA testing

· Keeping on top of new technologies

· Be able to take requirements in from business stake holders on software needs and build on them

· Support demo development activities

REQUIREMENTS

· 8+ years of experience in Java/J2EE application in development of enterprise software systems

· Proficiency in Java, SQL, Git

· Proficiency in C & PostgreSQL (including extensions) and other DBMs

· Experience in Linux/Unix

· Experience in parallel programming, distributed algorithms, distributed resource management systems

· Experience in different database technologies: in-memory, on disk, distributed in-memory caches, nosql, key value pairs, graph dbs

· Experience developing full-stack solutions on public cloud infrastructure (aws preferred)

· C++ experience a plus

· Experience in Spring Framework

· ETL knowledge is a plus

Next additional experience is a great plus

- angular, type script, ag grid, apache echarts, ngrx store, rust, python, kafka, zeromq

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

Primary responsibilities:

- Respond to customer inquiries and support requests promptly and professionally.

- Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.

- Provide step-by-step guidance and instructions to customers to resolve technical problems.

- Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.

- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

- Conduct research and gather information to provide accurate and up-to-date solutions to customers.

- Keep up to date with the latest trends, technologies, and updates related to the supported products or services.

- Assist in product testing, bug tracking, and providing feedback to the development team.

- Help Support peers with day-to-day tasks and professional development by sharing knowledge.

RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

- Proven experience in technical support, customer service, or a related role.

- Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.

- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

- Proficiency in using ticketing systems, CRM software, and other support tools.

- Familiarity with hardware, software, operating systems, and networking concepts.

- Basic programming or scripting knowledge is a plus.

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong time management and organizational skills with the ability to prioritize tasks effectively.

- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

- English level Intermediate or higher

Hard skills

Monitoring skills:

- Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.

- Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.

- Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.

- Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.

Database skills:

- Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.

- A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.

- Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.

- Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.

- Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.

API skills:

- Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).

- Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).

- Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.

Network skills:

- Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.

- Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.

- Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.

- The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.

- Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.

Company offers:

- Fully remote work or work in a friendly team at modern office.

- Unlimited coffee, snacks and fruits.

- Health insurance.

- Free English language training.

- Gym membership.

- Real Agile.

- Competitive salary level.

For our client we are looking for a strong Middle+ Full stack web3 Developer

(Middle+, front + solidity)

Tasks:

Design and develop user-facing web applications using React

Integrate web applications with the Etherspot Prime SDK

Work with other members of the development team to create a seamless and intuitive

user experience

Stay up-to-date on the latest web development trends, technologies and Web3

blockchains - emerging or existing

Required_skills:

4+ years of experience in web development

Experience with Web3 development tools and libraries

Strong understanding of React, Vue.js, Javascript and CSS

To know what Git flow is

Project_language: English

Project_duration_in_months: 12

Project_start: 2023-08-20

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

Primary responsibilities:

- Respond to customer inquiries and support requests promptly and professionally.

- Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.

- Provide step-by-step guidance and instructions to customers to resolve technical problems.

- Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.

- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

- Conduct research and gather information to provide accurate and up-to-date solutions to customers.

- Keep up to date with the latest trends, technologies, and updates related to the supported products or services.

- Assist in product testing, bug tracking, and providing feedback to the development team.

- Help Support peers with day-to-day tasks and professional development by sharing knowledge.

RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

- Proven experience in technical support, customer service, or a related role.

- Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.

- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

- Proficiency in using ticketing systems, CRM software, and other support tools.

- Familiarity with hardware, software, operating systems, and networking concepts.

- Basic programming or scripting knowledge is a plus.

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong time management and organizational skills with the ability to prioritize tasks effectively.

- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

- English level Intermediate or higher

Hard skills

Monitoring skills:

- Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.

- Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.

- Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.

- Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.

Database skills:

- Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.

- A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.

- Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.

- Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.

- Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.

API skills:

- Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).

- Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).

- Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.

Network skills:

- Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.

- Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.

- Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.

- The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.

- Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.

Company offers:

- Fully remote work or work in a friendly team at modern office.

- Unlimited coffee, snacks and fruits.

- Health insurance.

- Free English language training.

- Gym membership.

- Real Agile.

- Competitive salary level.

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you?

Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Primary responsibilities:

• Respond to customer inquiries and support requests promptly and professionally.
• Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.
• Conduct analysis and analytics of the requested information.
• Report bugs, malfunctions, or any unpredictable behavior of the software.
• Provide step-by-step guidance and instructions to customers to resolve problems.
• Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.
• Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
• Help Support peers with day-to-day tasks and professional development by sharing knowledge.
• Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

• Bachelor’s degree (or equivalent work experience).
• Proven experience in customer service or related roles.
• Strong problem-solving and analytical skills.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
• Proficiency in using ticketing systems, CRM software, and other support tools.
• Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong time management and organizational skills with the ability to prioritize tasks effectively.
• Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
• Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.
• Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledgebases.
• English level Intermediate or higher.

Company offers:

• Long-term employment.
• Flexible timetable.
• Comfortable working conditions.
• Paid vacation and sick leaves.
• English lessons, gym.
• Competitive salary level.

We're seeking a passionate QA Automation Engineer who thrives on building robust testing frameworks and loves solving complex challenges. You'll be instrumental in transforming our quality processes while working with innovative fintech technology.

What You'll Do

• Architect & Build: Design and develop sophisticated automated test suites using Python and modern frameworks (Playwright/Selenium)
• Innovate: Create and maintain scalable test automation infrastructures that set new standards
• Integrate: Seamlessly embed automated testing into our CI/CD pipelines for continuous quality delivery
• Collaborate: Partner with cross-functional teams to define winning test strategies and ensure product excellence
• Analyze & Optimize: Deep-dive into test results, identify critical issues, and drive them to swift resolution
• Lead & Mentor: Share expertise in API testing, Kubernetes deployments, and emerging testing technologies
• Stay Ahead: Research and implement the latest testing tools and best practices

What We're Looking For

Essential Skills:

• 4+ years mastering QA automation with Python-based test development
• Hands-on expertise with Playwright/Selenium automation frameworks
• Proven experience with test reporting platforms (Allure, ReportPortal)
• Strong background in CI/CD implementation (Jenkins/GitLab CI)
• Sharp analytical mindset with exceptional problem-solving abilities
• Outstanding communication skills and collaborative spirit
• Bachelor's degree in Computer Science, Engineering, or related field
• Upper-Intermediate English proficiency

Nice to Have:

• Kubernetes (k8s) experience for advanced test environment management
• API testing expertise with tools like Postman

Why You'll Love Working With Us

💰 Competitive Package

• Market-leading compensation tailored to your expertise
• Performance-based growth opportunities

🏖️ Work-Life Balance

• 24 days annual vacation + 5 sick days
• The public holidays as additional time off

🚀 Professional Growth

• Long-term career development opportunities
• Work with cutting-edge fintech technology
• Collaborative, innovation-driven environment

💼 Hassle-Free Benefits

• Full accounting services provided

• Stable, long-term employment

   

Our Interview Process

We respect your time with a focused, efficient process:

1. Getting to Know You - HR Introduction (30 mins)
2. Technical Deep Dive - Hands-on Technical Interview (60 mins)
3. Team Fit - QA Manager Discussion (30 mins)
4. Vision Alignment - VP of R&D Final Interview (30 mins)
5. Reference check -  With your permission, we will contact two managers who have already worked with you.

6. Decision - Feedback within 1-4 days

    

 We'd love to hear from you!

Apply now and become part of a team that's redefining quality in fintech innovation.

We are changing the world of television and entertainment by creating an innovative way to experience national and popular content anywhere and anytime. Our employees are our pride and our most valuable asset. If you want to work in a supportive environment surrounded by other professionals and good-natured people with a positive attitude then we are the right place for you! We invite you to join our growing company and to contribute to the evolution of entertainment.

COMPANY CULTURE

Perfection is our lifestyle

Integrity is in our DNA

We are ambitious and dedicated to achieving goals

We're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company and its products even better.

Job Description

Customer Service Representative is responsible for delivering the highest level of customer care in the company and building strong lasting relationships with our customers. This work can be performed remotely with a laptop and a good internet connection.

Daily activities include:

Help customers on the phone, by email, and via chat. Some questions require research and technical knowledge of computers, networks, routers, and TVs

Process orders and payments in the CRM system

Comply with company's rules

Troubleshoot basic technical issues with Set-Top-Boxes and networks

Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistently exceptional experience and contribute to a positive working environment

Qualifications

Customer Service Representative must have natural diplomatic skills, tact, and patience to deal with all kinds of situations or customers. The good news is that we have many happy customers!

Required skills and experience:

Must be fluent in Polish, Russian and English

Be natural caretaker

Be practical, compassionate, caring, and motivated to help others

Great communication, listening skills, and positive attitude

Knowledge of the computers, networks, and CRM software

A University degree is recommended but is not necessary

It's a big plus if you read Delivering Happiness by Zappos CEO Tony Hsieh

Additional information

Benefits that are awaiting you if you join us:

Work from absolutely ANYWHERE in the world with an internet connection

Flexible compensation with base and performance bonuses

Opportunities to develop professionally

Schedule from 9:00 and 12:00 New York Time

A friendly, professional, highly motivated, and productive team that wants to develop professionally

Creative Environment where You will never be bored!

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Join us!