Jobs at Djinni

We are a fast-growing SaaS platform helping tree care companies streamline operations across North America. We’re looking for a strategic and hands-on Implementation & Support Team Lead to own the post-sale customer journey: driving onboarding success, technical support quality, and long-term retention.

You’ll report to the Chief Customer Officer and work closely with cross-functional teams to lead both implementation and tech support operations. This role blends process optimization with team leadership to deliver seamless client experiences and prevent churn.

What You’ll Do:

• Lead both the implementation and support functions, ensuring smooth onboarding and top-tier client service
• Improve and scale onboarding workflows, support processes, and team operations
• Monitor KPIs like onboarding completion, ticket resolution time, and CSAT
• Act as a point of escalation for client issues and coordinate across Sales, Product, and Success
• Drive churn prevention by identifying early risk signals and ensuring proactive client engagement
• Build documentation, SOPs, and knowledge base content to support scalable growth
   

What You’ll Bring:

• 2+ years in SaaS onboarding, support, or customer success
• 1+ year of experience leading teams or managing cross-functional projects
• Strong process and customer mindset with a data-driven approach
• Excellent communication and organizational skills
• Experience with tools like Zendesk, Intercom, Jira, or Pipedrive
   

Nice to Have:

• Startup or fast-scaling SaaS experience
• Familiarity with APIs, CRM integrations, or field service industries
• Background in team training, change management, or support documentation
   

What We Offer:

• Only remote work
• Work schedule: 16:00 — 00:00 (Ukrainian Timezone)
• Paid vacation;
• An opportunity to significantly influence the direction of the company;
• Steep learning curve and personal growth opportunities;
• Access to courses and training;
• Corporate English language training;
• Competitive salary.

Secro is a fast-growing SaaS scale-up on a journey to eradicate fraud and inefficiencies from global trade. Come join the company that is reinventing the way the maritime industry is performing business by providing state-of-the-art supply chain, LegalTech and fintech platform. Our vision is to enable frictionless global trade, while creating life-changing opportunities for entities that will accelerate their business.

The role

We are looking for a customer-obsessed, entrepreneurial Senior Backend-focused Software Engineer. We hire rock stars and empower them. You will write and execute your own charter, and you’ll have an opportunity to shape the way Secro will grow. In exchange, we expect a strong sense of ownership and an entrepreneurial mindset. We are looking for a self-starter, result-oriented and independent engineer. As a candidate, you should have experience of building modern SaaS and B2B applications. Our tech team works together with the business to deliver a world-class web application that will change forever the global trade of commodities and you’ll be at the center helping to craft Secro’s technology stack. This is going to be your white canvas, in a scrappy, startup environment where you’ll have endless opportunity to learn and grow. Our project entails advanced usage of encryption, digital signatures, blockchain, PDF processing, message queues and async background tasks.

In this role you will:

• Work in a global, culturally diverse software development team
• Gain hands-on experience in how the global trade of commodities and digital trade documents work.
• Be deeply involved in setting the technical direction of the team and supporting them to achieve technical excellence.
• Help mentor team members, define our engineering standards, and drive a system design approach to building new services.
• Take pride in helping your team in delivering great products; prioritizing usability and clarity while designing and implementing services and APIs, all at scale.

About you

You want to be part of the bigger picture and can see it. You are a startup kind of person: proactive, self-starter, able to take decisions where there is ambiguity with a strong sense of ownership.

Must have

Programming Skills:

• 3+ year of experience with JavaScript
• 3+ year of experience with TypeScript 

Back-end experience

• 3+ years of experience with NestJS, TypeORM, and various software architectures/patters
• 3+ years of experience with REST API
• 3+ years of experience of various authentication methods
• 3+ years of experience of database systems and SQL
• 1+ years of blockchain development or maintenance experience is a strong plus

Infrastructure

• 3+ years of experience in AWS SDK v3, RDS, S3, SQS, SES, Redis/ElastiCache, Cognito, and DynamoDB
• 3+ years of experience of Docker
  • Experience with Kubernetes a plus

Front end experience (nice to have):

• 1+ years of experience with NextJS and ReactJS
• 1+ years of experience with Redux/RTK
• 1+ years of experience with SCSS

Agile/Scrum:

• 3+ years working with functional and non-functional requirements and technical specifications
• Solid experience working in Agile/Scrum development environments

Quality:

• 3+ years of experience with Jest
• Analytical skills to be able to detect bugs, analyze the situation and implement remediation

Code Management

• 5+ years of version Control: Familiarity with version control systems like Git (we use Gitlab)
• 5+ years of Code Review experience

Soft skills

Must be a good communicator with strong sense of ownership for work and tasks. Looking for a result driven individual committed to highest code quality that respects business needs and timelines.

Location

We work remotely. Our tech team is based in Wroclaw, Poland. Our business team is based in the US. We might evaluate candidates from European countries and, for great talents, also other locations. 

Benefits

Depends on the specific country, it might include private health insurance, contribution to private retirement plan, life insurance and more 

Salary

Competitive salary pending on location and experience, both cash and equity

We’re an EEO (Equal Employment Opportunity) that empowers our people – no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic.

We are looking for an experienced Project Manager to join our team and help us manage a couple of existing projects. You will be primarily overseeing projects around a SaaS platform designed for mid-sized U.S. companies. For example, one of our clients is an edtech platform for learning African languages, built for U.S. immigrants from Africa who want to stay connected to their roots.

A Few Important Notes:

• We expect the Project Manager to lead two projects simultaneously, while also supporting some on-demand discovery phases if required.
   
• You’ll have support and strong guidance from our senior leadership team; however, independence, ownership, and proactivity are essential.
   
• We offer excellent career growth opportunities, and we expect the right candidate to grow into a larger leadership role in the future.

Requirements:

We’re looking for someone with 2+ years of experience as a Project Manager in software development or SaaS environments. Experience with SaaS platforms or B2B products is a strong plus. Please note: we do not accept applications from candidates without software industry experience — you must understand how software products are built and delivered.
 

You should be confident in planning, coordinating, and tracking project activities, ensuring timelines, scope, and quality expectations are met.

Strong communication and leadership skills are a must — you’ll often be the bridge between clients, developers, QA engineers, and business stakeholders. We need someone who can keep teams aligned, motivated, and focused on delivery.
 

We value problem-solving, organizational skills, and adaptability, as well as the ability to manage multiple projects in parallel and handle shifting client priorities.
 

At the end of the day, what really matters is curiosity, proactivity, and the drive to deliver successful outcomes. If you enjoy bringing structure to complex projects, empowering teams, and making sure products are delivered on time and with quality — you’ll fit right in.

Important:
If you feel that you’re the right fit — don’t worry too much about the description. Let’s talk and see if this could work out. Including a short Loom video about yourself in your application, especially in English, would definitely be a plus.

Responsibilities:

• Develop and maintain high-frequency CEX trading strategies
• Build and optimize execution and position management systems
• Implement low-level components for real-time market data processing
• Work with internal backtesting and simulation frameworks

You will be coding:

• exchange connectors and market data listeners
• data storage and logging systems
• trading strategies and trading simulators
• low-latency order execution modules

Main requirements:

• minimum 1 year of hands-on C++17 or later development experience (non-commercial projects acceptable)
• strong knowledge of data structures, algorithms, and complexity analysis
• basic knowledge of Linux systems and Linux memory model

Nice to have:

• familiarity with OSI Layer 4 protocols (TCP, UDP)
• experience integrating with REST and WebSocket APIs
• understanding of cryptocurrency markets (spot and futures)
• background in algorithmic trading strategy development and backtesting (low-latency / HFT preferred)
• exposure to IPC / messaging frameworks (ZeroMQ, Aeron, shared memory)
• experience with asynchronous programming and multi-threading models

Personal requirements:

• higher technical education (math, physics, computer science, or related) or at least 3rd+ year student
• mid-level (typically 2–3 years after university)
• strong work ethic and ability to work hard
• high code quality standards

About Peanut.Trade

Peanut.Trade is a blockchain and MEV specialized company with roots in Ukraine. Since 2020 we have been building cutting-edge DEX solutions for liquidity management, trading and MEV protection.

Our products include:

1. DEX platform enabling algorithmic trading for web3 businesses and market makers
2. Fair Launch — protecting DEX pools from sniping bots
3. Proprietary trading algorithms
4. CEX Market Making

Attention! Ми шукаємо кандидатів у США та південній Америці!

Our Customer is a video technology company powering the next generation of personalized, interactive experiences across web, mobile, and connected TVs. Our platform enables broadcasters, sports leagues, streamers, and major brands to deliver rich, engaging video products—faster, with fewer resources, and without writing code.

They work with category leaders like ESPN, Fortnite, and SoundCloud to build innovative direct-to-consumer experiences that combine interactivity, commerce, data, and automation.
From interactive sports broadcasts to shoppable livestreams and dynamic overlays,we help customers unlock new revenue models and deeper audience engagement.

With strategic partnerships across the media and sports ecosystem - including groundbreaking work in connected TV SDKs and commerce integrations - they are shaping the future of
interactive video. We're profitable, growing, and entering a defining moment as more companies seek scalable solutions to build differentiated video experiences.

Overview
We’re seeking a Lead tvOS Engineer to join our growing team. Our Customer is expanding its capabilities to more devices and we are looking for someone who has knowledge and experience in thinking through how components can be built that are flexible between TV,
phone, tablet, desktop app, and even Vision Pro. We already have a robust set of backend microservices and need someone who can think clearly about building flexible front ends and implementing the right architecture moving forward. This resource should be skilled in
Swift, SwiftUI, UIKit, and tvOS development in general. This engineer will own technical design for projects of moderate complexity and play a key role in leading and developing captivating
applications for TV, phones and tablets using Swift.

What You’ll Do:
● Architect, develop and maintain high-quality tvOS applications using Swift and SwiftUI
● Manage the tvOS development life-cycle from concept to App Store release and beyond.
● Work closely with the product and design teams, ensuring partnership and on-time
feature development.
● Implement Figma designs to specification
● Build custom components within an SDK
● Troubleshoot, debug, and update existing systems for smooth app operations.
● Actively engage in on-call responsibilities and contribute to incident management efforts.
● Lead the integration and management of CI/CD pipelines using GitHub Actions.
● Mentor and support a team of tvOS engineers through code reviews, architectural
decisions, and ongoing knowledge sharing.
● Drive sprint planning, technical estimation, and continuous delivery processes within an
Agile environment.


What You Bring
● 5+ years experience in commercial tvOS development
● Proficiency in Swift and modern tvOS APIs, as well as experience using Apple development tools (Xcode, Instruments, etc)
● Prior experience working in a multi-developer tvOS development environment, including managing AppStore build creation, submission and deployment. Experience with managing or evangelizing platform-specific CI/build infrastructure & tooling within an organization would be highly desirable.
● Prior experience building extensible, data driven tvOS software. Demonstrated proficiency integrating with HTTP & Socket data APIs using one or more of the following:
REST, JSON-RPC, gRPC, etc.
● Experience with AVKit or AVFoundation for media playback, including handling video/audio streaming, buffering, and custom playback controls.
● Experience with writing and running unit tests using XCTest and XCUITest for tvOS apps
● Knowledge in optimizing app performance, especially around media streaming, UI rendering, and memory usage, to provide a smooth experience on tvOS devices.
● Knowledge of implementing focus-based navigation and ensuring smooth transitions using focus engine and TV remote interactions
● Excellent communication skills with experience collaborating with teams.
● Understanding of the importance of alerting, monitoring, code coverage, and integration testing.
● Familiarity with the current mobile landscape and keeping up-to-date with the current trends, emerging technology, best practices, and modern development approaches

We’re looking for talented Full-Stack Developers to join our team and help us launch several new projects, as well as strengthen existing ones. For example, one of our upcoming projects is with a $1B+ Bay Area company that is revolutionizing home robotics, where we are helping them build a SaaS solution to manage their devices.
 

Please note that we welcome frontend and backend developers, not only full-stack. Don’t hesitate to apply — during the selection process, we’ll decide on the role together. That said, full-stack engineers are especially encouraged to apply.

A Few Important Notes:
- This vacancy covers 3–4 projects, and we’ll decide which one is the best fit for you based on your experience.
 

- We offer a strong technical process and dozens of internal guidelines. 

- You’ll have plenty of opportunities to learn from experienced colleagues, but we also expect independence, ownership, and responsibility.
 

- We offer excellent career growth opportunities — both vertical and horizontal. We want to grow together with you.

Requirements:

We won’t be listing hundreds of libraries and frameworks here 🙂 — that’s pointless, right? What really matters:
 

- A strong foundation in JavaScript. Be prepared to explain what functional programming is and its core concepts.
 

- Hands-on experience with TypeScript, React, and Next.js.
 

- Backend experience with Node.js using frameworks such as Fastify or NestJS (we rarely use Express in our organization).
 

- Solid understanding of modern development practices, including clean code and CI/CD pipelines.
 

- Familiarity with Agile/Scrum methodologies and collaboration tools (Jira, Git, etc.).
 

Important:
If you feel that you’re the right fit — don’t worry too much about the description. Let’s talk and see if this could work out. Including a short Loom video about yourself in your application, especially in English, would definitely be a plus.

We are seeking an experienced Unified Communications Administrator with a proven track record in complex IVR enhancements, redesigns, and optimization to join our team. 
In this role, you will be responsible for administering and maintaining our Talkdesk platform, ensuring system stability, and driving continuous improvements to our IVR architecture to enhance both customer experience and operational efficiency.
 

We have two options for this position: candidates with hands-on experience in Talkdesk, or those with a strong background in IVR. If you have solid IVR expertise and a willingness to learn, this could be a great opportunity for you.

Required:

• 3+ years of hands-on Unified Communications Administrator  experience.
• Proven experience in complex IVR design, enhancement, and optimization.
• Strong understanding of call routing strategies, ACD, and contact center operations.
• Experience with IVR design tools such as Talkdesk Studio, Genesys Composer, or similar.
• Knowledge of API integrations and working with backend data sources.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication skills for translating business requirements into technical solutions.

Preferred:

• Experience integrating Talkdesk with Salesforce or other CRMs.
• Familiarity with speech recognition technologies and conversational AI in IVR environments.
• Knowledge of workforce management, call analytics, and quality monitoring tools.
• Customer-focused mindset with an emphasis on user experience in IVR design.
• Ability to balance technical precision with business priorities.
• Collaborative approach to working with cross-functional teams.
• Strong attention to detail and commitment to quality.

Responsibilities

• Serve as the primary administrator for the Talkdesk environment, including user provisioning, permissions management, and license optimization.
• Configure and maintain call routing, ring groups, queues, and other Talkdesk settings.
• Monitor system performance, troubleshoot issues, and coordinate with Talkdesk support for resolution.
• Manage integrations between Talkdesk and other enterprise systems (e.g., CRM, ticketing, analytics platforms).
• Maintain system documentation, configurations, and change logs.
  IVR Design & Optimization
• Lead the redesign and enhancement of complex IVR call flows to improve customer self-service and reduce call handling time.
• Develop, test, and deploy IVR menus, prompts, and routing logic using Talkdesk Studio or other IVR tools.
• Collaborate with business stakeholders to gather requirements and translate them into intuitive, user-friendly IVR designs.
• Leverage call analytics to identify bottlenecks, drop-off points, and improvement opportunities.
• Integrate IVR workflows with backend systems (e.g., databases, APIs) to enable dynamic, data-driven routing and personalization.
  Operational Support & Continuous Improvement
• Partner with Customer Support leadership to align IVR strategy with business objectives and service-level goals.
• Conduct periodic IVR audits to ensure accuracy, compliance, and optimal performance.
• Train internal teams on new IVR features, changes, and best practices.
• Stay current with Talkdesk product updates, emerging IVR technologies, and contact center best practices.

Spades Partners is an iGaming holding that unites its own product and affiliate marketing teams. We operate in top Tier-1 countries as well as other promising markets.

Our team consists of professionals driven by results, speed, and constant progress. We are always in the game and always striving for victory.

We have offices in Warsaw and Cyprus, while our employees also work online from anywhere in the world.
Join us to grow together with industry leaders!

Now we are looking affiliate manager!
 

Responsibilities

• Attracting new partners in Tier-1 markets.
• Building and maintaining strong relationships with partners to understand their needs and business priorities.
• Expanding and managing the affiliate database.
• Maintaining open communication with affiliates on daily matters.
• Negotiating and signing new deals, overseeing overall performance.
• Recommending improvements to increase planned revenues.
• Monitoring, analyzing, and optimizing the effectiveness of current campaigns.
• Preparing weekly and monthly traffic performance reports.
   

Requirements

• Minimum 2 years of experience as an Affiliate Manager in Tier-1 markets.
• Previous experience working on the casino side in European, Canadian, or Australian markets.
• Strong communication and negotiation skills, with the ability to easily build rapport with partners.
   

What We Offer

• Fast career growth with the opportunity to become a Team Lead.
• 21 paid vacation days.
• Office work in Warsaw or Cyprus or remote.
• Paid sick leave.
• The opportunity to work with a team of true professionals.

Spades Partners is an iGaming holding that unites its own product and affiliate marketing teams. We operate in top Tier-1 countries as well as other promising markets.
Our team consists of professionals driven by results, speed, and constant progress. We are always in the game and always striving for victory.
We have offices in Warsaw and Cyprus, while our employees also work online from anywhere in the world.
Join us to grow together with industry leaders!

Now we are looking for a Product manager.

Responsibilities:

• Own and manage the product roadmap for international markets
• Oversee the full player lifecycle: activation, deposits, retention, LTV
• Conduct A/B testing, validate product hypotheses, optimize conversions
• Monitor market trends and implement relevant product solutions
• Localize product features based on market-specific requirements and cultural insights
• Collaborate with Data Analytics to define and build dashboards and reports
• Work cross-functionally with Engineering, Design, CRM, Risk/Payments, Compliance
• Analyze user behavior and product usage patterns
• Monitor key performance metrics and identify growth opportunities
• Develop content and offer strategies tailored to user goals and geo-specific needs

Requirements:

• 3+ years of experience in iGaming or online casino industry with Tier 1.
• Proficiency with: Google Analytics, Mixpanel, Tableau, Power BI
• Hands-on experience with Google Tag Manager
• Experience working with CRM systems and marketing automation platforms
• Understanding of platform architecture and API integrations
• Strong analytical and communication skills
• Proven ability to work cross-functionally and drive strategic initiatives
• High level of ownership, initiative, and result-oriented mindset
   

Key Metrics & KPIs:

• GGR / NGR
• LTV / ARPU, average deposit, average check
• CAC, LTV/CAC ratio
• Funnel conversion rates, retention rate, churn
• DAU / MAU, RPR, stickiness
• Marketing ROI, bonus effectiveness (uplift, bonus cost, breakage)
• Session time, user engagement
   

What We Offer
 

• Fast career growth with the opportunity to become a Team Lead.
• 21 paid vacation days.
• Office work in Warsaw, Cyprus or remote.
• Paid sick leave.
• The opportunity to work with a team of true professionals.

We are looking for iOS Developer (Swift).

Our client is a digital consulting and solutions provider specializing in wealth management transformation. They help leading financial institutions — such as wealth managers, banks, advisors, and retirement providers—accelerate growth, improve operational agility, and scale effectively through tailored technology services.

Collaboration format: outstaff, contract-based.
Direct communication with the client — good English and a presentable manner are important
Location: EU
 

Requirements:
— 3+ years of commercial experience in iOS development

— Strong proficiency in Swift (Objective-C experience is a plus)

— Deep understanding of iOS SDK, UI frameworks, and design principles

— Experience integrating RESTful APIs and working with JSON/XML

— Knowledge of version control systems (Git)

— Experience with unit testing and debugging tools

— English level B2 or higher (written and spoken)

Who we are:

We are a team of 25+ talented people. We've built Closely to help sales teams and recruiters save up to 100 hours every month by automating routine actions on LinkedIn like sending connection messages, follow-ups, and viewing profiles.

Likewise, we are capitalized by leading institutional investors and are currently at the scaling stage, both in terms of the number of customers and team growth. 

We are looking for a Technical Support Manager.

Responsibilities:
— Responding promptly to customer inquiries over live chat and email;

— Registry and manage tasks in the ticketing system;

— Report bugs to the development team and take ownership of their resolution.

Requirements:

— Previous experience as a customer support representative is a must;

— At least an Upper-intermediate level of written English;

— Capable of working under pressure and handling clients with a negative attitude;

— Ability to work efficiently both independently and with a team;

— Highly organized and self-disciplined, ability to handle multiple tasks simultaneously, and effectively manage priorities.

Benefits

— Salary paid monthly in USD;

— Startup culture with open communication;

— 24 working days vacation a year.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a CPO Traffic Platform!

Requirements:

- Experience as a CPO, Head of Product, or in a similar role within, Affiliate marketing, or related high-load digital projects;
- Strong leadership and team-building skills;
- Experience in project management, technical process optimization, and cross-functional delivery;
- Deep understanding of customer needs, user experience design, and market research methodologies;
- Strong communication skills for effective collaboration with C-suite executives, stakeholders, and cross-functional teams;
- Excellent organization, analytical and problem-solving skills to address complex product challenges;
- Strong analytical and problem-solving skills to address complex product challenges;
- Experience in budgeting, forecasting, and managing the financial aspects of product development;
- Proficiency in analyzing product performance metrics, such as Customer Lifetime Value (CLTV) and Net Promoter Score (NPS), to drive informed decision-making.

Responsibilities:

- Development of the products within the framework of a general product strategy;
- Build, lead a high-performing product team, manage, and mentor cross-functional teams; hire top talent to strengthen delivery capabilities;
- Refine internal collaboration workflows, ensuring efficient cross-departmental communication. Evaluation of tasks, prioritization of Backlog, setting out deadlines and control over its compliance;
- Drive technical optimizations, maintain monitoring & alert systems, ensure uptime through backups and configurations;
- Plan releases according to the department roadmap, allocate resources effectively, ensure timely delivery of initiatives;
- Establish and track KPIs and metrics to track product performance, customer satisfaction, and market success;
- Conduct QA reviews, and provide regular performance and progress reports;
- Monitoring of the user's activity (user's pains), searching for decisions for improving a product (product's gains);
- Interact with stakeholders, including executives, investors, and board members, to present product strategies, roadmaps, and performance metrics.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Requirements:

•    1–3 years in finance, accounting, or financial operations (analyst, accountant, finance coordinator, or similar).
•    Experience working with dashboards, ERP/accounting systems, or data reporting tools.
•    Exposure to bank reconciliations, expense tracking, and invoice processing.
•    Background in digital/media, advertising, or tech is a plus (due to Google Ads/partner costs).
•    Solid understanding of basic accounting principles (revenues, expenses, reconciliations, P&L).
•    English - B2 (Upper Intermediate)
•    Proficiency in Excel/Google Sheets (pivot tables, formulas, lookups).
•    Familiarity with ERP/accounting systems is a plus
•    Data organization and validation skills — attention to detail in large sets of numbers.
•    Good communication skills for cross-team collaboration.
•    Comfortable working with multiple accounts, dashboards, and reporting deadlines.

•    Detail-oriented & accurate → ensures financial data integrity.
•    Structured and systematic → good at organizing, maintaining consistency across platforms.
•    Proactive & reliable → makes sure tasks (reconciliations, reports, invoices) are done on time without constant reminders.
•    Service-minded & cooperative → sees internal teams as “customers,” supportive mindset.
•    Analytical thinker → can spot inconsistencies or errors quickly.
•    Team player & mentor → willing to share knowledge and help less experienced colleagues.
•    Flexible & adaptable → comfortable with changing priorities in a fast-moving business (like media buying/ads).

Responsibilities:

•    Collects and systematises data from Media Buying and BizDev and inputs the data into the dashboard/ERP to ensure accurate financial tracking;
•    Maintains and manages a comprehensive list of partner systems, ensuring data consistency and integration across platforms;
•    Collects the data from Google accounts and other source accounts on monthly basis, 
•    Finalizes the monthly Google costs in PNL & Dashboard and distributes it by bank accounts; 
•    Finalizes the prepayments status in PNL & Dashboard and distributes it by bank accounts; 
•    Support monthly/quarterly financial reporting and closes his/her part of the tasks on time;
•    Makes the bank accounts reconciliations on weekly basis and tracks expenses and revenue;
•    Controls/executes timely top up of sim cards;
•    Issues/collects and organizing invoices upon need;
•    Fills and maintains dashboards shared with partners with accurate information;  
•    Controls clearance and completeness of information;
•    Maintains and shares professional knowledge within the team
•    Collaborates with cross-functional teams to ensure effective cooperation;
•    Mentors less experienced team members on demand;
•    Ensures that internal teams (customers) receive excellent services from the Finance team to be able to deliver high results.

We Offer:

Work in a professional team with transparent processes
possibility of remote work;
paid vacation — 21 working days;
annual salary review;
opportunity for career growth within the company.

Join a team building a next-generation open banking and payments platform in line with UAE Central Bank’s Open Finance regulations.

Work closely with banks, fintechs, and merchants to deliver secure account-to-account payments and consent-driven financial data access.

Be part of a high-impact fintech initiative shaping the region’s financial infrastructure.

Gain exposure to both regulatory compliance and cutting-edge financial technology.

Contribute in a collaborative, outcome-driven culture with space to grow into senior roles.

As a Middle Business Analyst, you will support requirements gathering, process documentation, and compliance alignment for a platform powering real-time payments, consent management, and open finance services in the UAE.
 

You’ll work with engineers to ensure that business needs and regulatory mandates are translated into clear requirements. This is a strong opportunity to grow your BA expertise in fintech and open banking, contributing to a project at the heart of the UAE’s digital finance transformation.

Responsibilities
 

• Assist in gathering and clarifying functional and non-functional requirements from stakeholders.
• Document user flows, epics, features, and acceptance criteria in collaboration with senior BAs and Product.
• Participate in gap analysis against regulatory requirements and propose system improvements.
• Support requirements grooming sessions with delivery teams.
• Ensure documentation covers compliance, consent management, and payment flows.
• Maintain Confluence and JIRA documentation for traceability.
• Work with QA to help validate features against requirements.

Professional skills are required:
 

• 2–3 years of experience as a Business Analyst (at least 1+ year in fintech, payments, or regulated systems).
• Familiarity with financial products, open banking, or payment flows.
• Understanding of requirements structuring (User Story → Acceptance Criteria).
• Strong documentation and communication skills.
• Ability to collaborate across product, engineering, and compliance.

Skills will be a plus:
 

• Background in open banking or financial compliance.
• Experience with consent management, AML/KYC, or payment authentication.
• Familiarity with Figma, Miro, or flow/architecture diagrams.

Project description:

We’re developing a next-generation fintech platform that powers real-time bank payments and open banking experiences across the UAE.

The system is built in alignment with the UAE Central Bank’s Open Finance regulations and will serve as a trusted gateway for secure account-to-account payments, consent management, and financial data access.

It integrates directly with national banking infrastructure to enable seamless user authentication, transaction authorization, and compliance tracking.

Designed as a white-labeled solution, the platform will be adopted by banks, fintechs, and merchants looking to offer regulated open banking services under their own brand.

The project combines technical complexity, regulatory collaboration, and strong product vision, creating a rare opportunity to help shape a core layer of the region’s evolving digital finance ecosystem

The size and the structure of the PROJECT team:
 

• 2 Business Analysts
• 4 Frontend Engineers
• 3 Backend Engineers
• 2 QA Manual Engineers
• 1 DevOps
• 1 Project Manager

• Responsible for metrics, KPIs, setting analytical tasks.
• Build product reporting, event tracking, user involvement.
• Product analysis is important, but you can be an experienced specialist with product approach 
   

About the Product

The product is an AI-powered platform built for the iGaming sector, focused on improving user retention and engagement. It provides casino platforms with tools such as personalized interactions, workflow automations, and AI assistants. The platform acts as a retention layer across the player lifecycle, helping predict, prevent, and personalize key moments - from onboarding to churn, through smart automation and AI.