Trainee Technical Support Engineer Offline

Are you passionate about technology and eager to dive into the fast-paced world of financial trading systems? Quod Financial is looking for a motivated Support Engineer (Trainee-Junior) to join our dynamic team!

Quod Financial is at the forefront of OMS/EMS trading technologies, driving innovation with cutting-edge solutions like algorithmic trading, intelligent order routing, and AI/ML-powered decision-making tools. We empower financial institutions to navigate the complexities of global markets with confidence

What Makes This Role Special?

• Real Impact: You’ll be the first line of support for our clients, including banks, hedge funds, and trading institutions, helping them solve real-world challenges.
• Fast Learning Curve: Work with state-of-the-art trading technologies and gain hands-on experience with automation, APIs, microservices, scripts and more.
• Global Exposure: Collaborate with teams and clients worldwide, refining your communication skills and cultural understanding.

What We’re Looking For

• Technical Enthusiast: You’re comfortable navigating Linux (CLI), writing bash or Python scripts, and working with SQL.
• Problem Solver: Tackling challenges head-on and finding solutions excites you.
• Strong Communicator: You excel at explaining complex issues clearly and effectively.
• Resilient and Calm Under Pressure: Thriving in a high-paced environment energizes you.
• Language Pro: Upper-intermediate spoken English to engage confidently with international clients.

Your Mission

• Be the bridge between the client and internal teams, ensuring seamless communication.
• Support of the product, which includes the backend microservices, script, interfaces, and trading APIs (FIX, REST).
• Collaborate with development, QA, and management to troubleshoot and enhance our solutions.

We offer

• Remote work from Ukraine or office in Gdańsk, Poland
• Medical insurance or a health budget — your choice
• 20 paid vacation days + 10 sick days annually
• Ukrainian public holidays off
• Morning/Day working shifts
• Corporate laptop
• Long-term stability and ongoing projects in the financial tech domain
• Contract type: Gig contract (Diia City)
• Friendly, open-minded, international team