Jobs Sysadmin

Responsibilities

• Support users (L1-L3)
• Configure internal systems
• Diagnose and troubleshoot technical issues
• Maintain, troubleshoot & upgrade the network infrastructure
• Install and maintain servers, devices and firewall
• Monitor infrastructure
• Ensure the smooth deployment of new SaaS applications
• Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius
• Update technical documentation

Requirements

Experience and ownership:

• 3+ years iт SysAdmin role with strong onsite presence
• Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team
• Strong hands-on troubleshooting across endpoints, identity, network, and AV

Endpoints and device lifecycle (macOS and Windows)

• Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
• Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
• Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
• Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal

Identity, access, and productivity tooling

• Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting
• Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)
• Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues
• Understanding of least-privilege access and clean access request handling

Office networking and infrastructure

• Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues
• Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners
• Understanding of VPN concepts

Security and IT hygiene

• Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline

Communication and collaboration

• Good English for documentation and coordination with the global team
• Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities

Nice-to-have

• Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS
• Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks
• Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics
• Experience supporting printers, access control vendors, and office buildouts/refreshes

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.
 

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams
   

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate
   

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are seeking a Systems IT & Automation Engineer to manage and optimize our technical environment. This role focuses on supporting BIM software systems, maintaining a secure and efficient Microsoft 365 environment, and improving operations through automation and system integrations.

Key Responsibilities

BIM & Software Systems

• Support and troubleshoot Autodesk tools (Revit, Navisworks, ACC)
• Manage and maintain Revit plugins and software environments
• Optimize BIM performance (model handling, worksharing, sync issues)
• Standardize software versions and workflows across teams

Microsoft 365 Administration

• Manage Microsoft 365 tenant (Exchange, SharePoint, OneDrive, Teams, groups)
• Create and manage users, licenses, mailboxes, and permissions
• Configure shared mailboxes, distribution lists, and access controls
• Maintain Teams, SharePoint, and OneDrive environments for collaboration

Identity, Security & Compliance

• Administer Entra ID (Azure AD): user provisioning, SSO, MFA, RBAC
• Implement conditional access, least-privilege access, and secure onboarding/offboarding
• Manage security tools (Defender for Office 365, Defender for Endpoint)
• Apply DLP, retention policies, and sensitivity labels across M365
• Monitor system activity, alerts, and investigate suspicious behavior

Endpoint & BYOD Management

• Manage devices using Microsoft Intune across Windows, macOS, iOS, Android
• Configure compliance policies, app deployment, and device restrictions
• Enforce standards in a BYOD environment using conditional access and security controls

Hardware & Performance

• Define and enforce minimum hardware requirements for BIM work
• Evaluate and approve team member devices prior to onboarding
• Advise on workstation builds and performance optimization (CPU, GPU, RAM, SSD)

Automation & Integrations

• Automate workflows using PowerShell, Python, Power Automate, or APIs
• Build and maintain integrations across internal systems (Autodesk, ERP, HRMS, etc.)
• Reduce manual processes and improve operational efficiency

Monitoring, Support & Maintenance

• Monitor system health, service status, and respond to outages or issues
• Provide L1/L2 technical support with priority on production-impacting issues
• Perform routine maintenance, updates, and system reviews

Documentation & Systems Implementation

• Create and maintain SOPs, runbooks, and internal documentation
• Lead implementation and rollout of new tools (HRMS, ERP, internal systems)
• Ensure proper setup, configuration, and user adoption

Requirements

• Experience with Autodesk tools (Revit, Navisworks, or similar)
• Strong experience with Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
• Experience with Entra ID (Azure AD), MFA, conditional access, and RBAC
• Experience with Microsoft Intune and endpoint management
• Knowledge of Microsoft security tools (Defender, DLP, retention policies)
• Strong understanding of Windows systems and computer hardware
• Experience with PowerShell and/or scripting for automation
• Experience with APIs and system integrations
• Basic networking knowledge (DNS, TCP/IP, VPNs, firewalls)
• Strong troubleshooting and documentation skills

Preferred

• Experience in AEC, BIM, or engineering environments
• Experience managing BYOD or remote teams
• Microsoft certifications (M365, Intune, Security, or Identity)

About the Role
We are looking for an IT Engineer to support and maintain our global IT infrastructure. In this role, you will work closely with Virtuozzo team members worldwide, supporting both physical infrastructure and SaaS systems to ensure the 24/7 availability of servers, services, and internal systems.
You will join an established IT team and help scale our infrastructure to support our growing international organization. This role is ideal for someone who enjoys hands-on systems administration, troubleshooting, and continuous improvement of IT operations, meant for Mid-level candidates in Lviv, Ukraine.

About the Company
Virtuozzo is a leader in cloud infrastructure system software for AI. We offer an optimized operating system, orchestration, and management to service providers, SaaS companies, and the enterprise. Virtuozzo provides mainframe-like performance, reliability, and security while dramatically lowering overall cost and complexity. We combine deep engineering expertise with a relentless focus on performance, scalability, and innovation.

What You’ll Be Doing
As part of our IT team, you will:

• Provide day-to-day support through the IT helpdesk
• Manage access to SaaS systems, including regular reconciliation
• Set up and manage email accounts, groups, and calendars (Microsoft 365, Active Directory)
• Install, configure, and upgrade software for self-hosted systems
• Perform server maintenance, patching, and upgrades
• Monitor servers and services, resolving or escalating incidents as needed
• Troubleshoot outages and prepare RFO (Reason for Outage) documentation when required
• Support employee onboarding and offboarding IT processes
• Collaborate with the wider IT and Security teams to document and improve internal workflows
• Contribute to improving overall IT security hygiene and policies
• Assist with hardware setup, maintenance, and asset lifecycle management
• Plan and deliver IT assets to employees
• Help with local facilities IT hardware and infrastructure

What We’re Looking For
Required Skills & Experience:

• Minimum 3 years of hands-on experience with Linux administration, including RHEL/CentOS and Debian/Ubuntu
• Solid understanding of networking fundamentals (TCP/IP, DNS, routing, etc.)
• Working knowledge of Windows and macOS systems
• Experience administering Microsoft 365, Exchange Online, and Active Directory
• Good understanding of IT hardware and system maintenance
• Strong spoken and written English skills
• Ability to troubleshoot independently and work collaboratively in a team

Nice to Have:

• Experience in an IT helpdesk or customer support environment
• Exposure to virtualization platforms
• Experience with technologies such as:
• Apache, Nginx
• MySQL, PostgreSQL
• Zabbix
• Puppet or Ansible
• Docker and Kubernetes

Why Join Us?

•  Work with an international technology company
•  Clear learning and career growth path in cybersecurity and infra
•  Hands-on exposure to enterprise infrastructure & SaaS systems
•  Supportive team environment with mentorship
•  Opportunity to grow into Security Engineer or Infrastructure roles

This is an excellent entry point into cybersecurity and infrastructure engineering for candidates based in Ukraine who want real exposure and long-term career development.

What We Offer
• A role at the forefront of cloud technology with real impact and growth opportunities
• A collaborative environment where your ideas are valued and shipped
• Other perks and engagement opportunities (recognition programs, book club rewards etc.)
• Share options
• Referral bonuses

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are now looking for an IT Support Engineer to join our team and provide reliable technical support, ensuring stable access to corporate systems and smooth daily operations across the company.

Main responsibilities:

User Support (L1)

• Receive, analyze, and process requests through the service desk.
• Provide prompt assistance to employees regarding:
  - access to services (Google Workspace / Okta / Slack / GitHub, etc.);
  - corporate VPN operations (Pritunl);
  - corporate devices and workstations (Windows/Mac);
  - basic networking issues;
  - corporate security policies.
• Ensure SLA compliance for first response time and resolution time according to ticket priority.

Incidents and Requests

• Classification and escalation of complex requests to the L2 support team.
• Maintaining clear communication with users until task completion, including providing regular updates on long-running tickets and final confirmation of resolution.
• High-quality ticket documentation, including context, actions taken, and outcomes, in a format suitable for audits and knowledge base contribution.
• Participation in backlog reduction and continuous improvement of support processes.
• Tracking recurring requests and initiating updates to documentation or automation to reduce their frequency.

Administration and Routine Tasks

• Creation and deactivation of users in corporate systems.
• Provision of access according to roles and internal policies.
• Updating documentation and the knowledge base.
• Ensuring compliance with standard procedures (onboarding/offboarding).
   

About you:

• 1+ years of experience in technical support for 500+ users or equivalent hands-on experience administering corporate IT infrastructure.
• Hands-on experience administering Google Workspace (user creation/deactivation, groups, OUs, access management) and Okta or a similar SSO provider (SAML/OIDC, MFA, provisioning).
• Experience configuring corporate VPN clients (Pritunl or similar) on macOS and Windows, with the ability to troubleshoot common connectivity issues.
• Experience supporting Windows and macOS environments at an end-user level: software installation/updates, permission management, basic network troubleshooting, and MDM-related tasks.
• Understanding of core networking concepts such as DNS, DHCP, Wi-Fi/Ethernet, and proxies — enough to localize issues to a specific layer rather than guess.
• Strong problem-solving, communication, and service-oriented mindset.
• Ability to clearly document tickets, including issue context, tested hypotheses, actions taken, and resolution. Understanding that a ticket is not only a response to the user, but also an artifact for the team and the knowledge base.
   

Will be a plus:

• Experience working with service desk systems (Jira Service Management, Freshdesk, etc.), including workflow and SLA configuration.
• Understanding of ISO/IEC 27001 processes or participation in related projects.
• Experience interacting with a large number of users (500+).
• Basic scripting skills (Bash / PowerShell / Python) for automating routine tasks.
• Experience using AI tools (ChatGPT, Claude, GitHub Copilot, etc.) to speed up daily work: writing scripts, parsing logs, generating response templates, and analyzing errors. Understanding where AI is helpful and where it may be misleading.
• Experience or strong interest in infrastructure/DevOps practices, including GitHub Actions, containerization, and basic cloud services.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

We are looking for a motivated Junior SRE (NOC / Monitoring) to join our team and help ensure the stability and reliability of our infrastructure.

This position is ideal for someone who enjoys working with monitoring tools, investigating incidents, and developing their skills in infrastructure and system administration within a professional engineering environment.

Responsibilities:

• Work in 8-hour shifts
• Monitor infrastructure using multiple monitoring tools
• Communicate clearly and escalate issues when needed
• Perform initial investigation of alerts
• Conduct basic triage of incidents and requests
• Collaborate with DevOps and Engineering teams

Requirements:

• 1+ year of experience in System/IT Administration roles
• Hands-on experience with monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• Good understanding of Windows Server 2022/2019 administration principles
• Experience and knowledge of networks Troubleshooting skills
• English: Intermediate or higher

Will be a plus:

• Basic knowledge of PowerShell or Ansible
• Experience with MetaTrader
• Experience in the trading domain

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Service Desk Analyst to join an international product company developing large-scale digital platforms with millions of daily users.

The company operates within a fast-growing tech environment focused on platform scalability, reliability, automation, integrations, and seamless user experience across customer-facing digital products.

In this role, you will take ownership of the end-to-end Service Desk operation, improve internal support processes, collaborate closely with technical and business teams, and help drive operational excellence across the organization.

Key Responsibilities:
• Configure and maintain Jira Service Management workflows, SLAs, automations, and reporting
• Manage incidents, requests, escalations, and problem resolution processes
• Improve service quality, workflows, and user experience
• Collaborate with engineering teams on operational improvements
• Lead and support the Service Desk team

Must-have skills:
• 3+ years of experience as a Service Desk Analyst
• Strong hands-on expertise with Jira Service Management / Atlassian Service Desk
• Solid understanding of ITSM processes (incident, problem, change, request management)
• Experience with workflows, SLAs, automations, and knowledge base management
• Ability to analyse service metrics and drive process improvements
• Experience leading or mentoring support teams
• Advanced English level (spoken and written)

🌍 International product environment
📍 Remote-friendly
🚀 Long-term product with modern engineering culture

In return we offer:
• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment - exclusive access to a rich pool of colleagues willing to
share their endless insights into the broadest variety of modern technologies
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups
 

COME ON BOARD, AND LET’S GROW TOGETHER!

Title: Senior Systems Administrator (Internal Support)
Reports to: Internal Support Manager
Location/Type: UA Remote

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.

We are seeking a Senior Systems Administrator to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities:

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations

• Experience taking projects/deployments from proof-of-concept to production

   

Desirable Qualities:

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
• Experience with Azure Virtual Desktop

• Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a SysOps Engineer to join our teams!

Requirements:
— 4+ years of experience as a Linux System Administrator/SysOps/DevOps Engineer
— Strong knowledge of Linux architecture and systems implementation
— Strong knowledge of IaC approach(Ansible, Terraform)
— Strong knowledge of maintaining and operating private clouds
— Strong knowledge of CI/CD approach and experience working with(GitLab CI, GitHub Actions)
— Automation skills using Bash/Python etc
— Good understanding of networking concepts and protocols
— Good understanding of observability stack(grafana, otel)
— Knowledge of virtualization solutions (libvirt, KVM, quemu)
— Knowledge of Kubernetes management
 

Will be plus:
— Common Linux certification like RHCSA or LPIC-1,2
— Networks operations

Soft Skills:
— Team player
— Critical Thinking
— Good communicator
— Open to challenges and new opportunities
— Thirst for knowledge
— Time Management
 

Responsibilities:
— Automation and IaC: author, review and maintain infrastructure as code (Ansible, Terraform), CI/CD pipelines, and automation scripts to reduce toil.
— Automation and improvement of current processes related to the administration and support of VM.
— Maintenance of standardized OS/software configurations (lifecycle management, creation of golden images).
— Optimizing resources and work on resource tagging to share the cost and plan for budgeting and reporting
— Troubleshooting and resolving incidents related to the holding's infrastructure.
— Maintaining and managing software upgrading, patching the kernel and errata patching.
— Backup and data protection: implement backup strategies, test restores, manage snapshot lifecycle and cross-region replication.
— Maintenance and improvement of current monitoring systems based on a proactive approach.
— Supporting the holding's infrastructure in accordance with IT security policies.
— Collaboration and documentation: produce runbooks, runbooks for playbooks, architecture diagrams, operational runbooks, and coordinate with other infrastructure teams.
— Maintain knowledge of industry trends and emerging cloud technologies to recommend best practices.
— Provide expert advice on cloud technologies, tools, and methodologies to enhance client operations and drive innovation.
 

Technical Stack:
— GitLab, GitLab-Ci
— Terraform, Ansible
— Grafana (Mimir, Loki, Tempo), Zabbix, Sentry, OpenTelemetry Collector
— Bash, Python

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

🗣Free internal English courses

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

We are looking for an experienced IT Specialist to join our production site in Norway and support day-to-day IT operations in a fast-paced manufacturing environment. This role is ideal for someone who enjoys hands-on technical work, independently managing on-site IT processes, and supporting both production and office teams.

Responsibilities

• Configure, prepare, and maintain IT equipment including laptops, phones, printers, monitors, and peripherals
• Handle receiving, issuing, tracking, and inventory management of IT assets
• Support employees with hardware, software, connectivity, and access-related issues
• Work closely with the production team and support MES (Manufacturing Execution Systems)
• Maintain accurate inventory and reporting records in Excel or asset management systems
• Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365
• Troubleshoot Windows environments, networking issues, VPN connections, and production-line IT incidents
• Coordinate with IT, engineering, procurement, and operations teams
• Support printer setup and maintenance, including label printers (nice to have)
• Work independently on-site without constant remote team supervision

Requirements

• 3+ years of experience in IT Support, IT Operations, or IT Asset Management
• Experience with configuring and supporting:
  • Laptops and desktops
  • Mobile devices
  • Printers and peripherals
• Hands-on experience with:
  • Windows 10/11
  • Basic Windows Server administration
  • Active Directory (users, groups, permissions)
  • Microsoft 365 / Office 365 (Outlook, Teams, OneDrive, SharePoint)
• Understanding of:
  • DNS, DHCP, TCP/IP
  • VPN connections
  • Basic cybersecurity principles
• Experience with:
  • Remote support tools (RDP, AnyDesk, TeamViewer)
  • Jira Service Management or similar Service Desk tools
  • Knowledge base systems such as Confluence
• Experience in a manufacturing or production environment is a strong advantage
• Familiarity with MES systems is highly desirable
• Strong organizational skills and attention to detail
• Good communication skills and ability to work with cross-functional teams
• English — Intermediate+ level or higher

Nice to Have

• Experience supporting production-line IT infrastructure
• Experience working with label printers
• Experience in independent on-site IT operations

What We Offer

• Opportunity to work in an international production environment in Norway
• Stable full-time cooperation
• Hands-on and impactful role with ownership over local IT operations
• Fast hiring process and quick start opportunity

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a proactive and reliable System Administrator who will help maintain and improve our internal infrastructure, support employees across the company, and ensure smooth day-to-day IT operations. You will play a key role in managing access, devices, internal systems, and supporting operational security processes while working closely with the SysAdmin team.

🧭 What Makes You a Great MatchMust-have

• 4+ years of experience in System Administration or IT Operations;
• Strong hands-on experience with macOS administration;
• Proven experience managing Apple device fleets;
• Solid understanding of Linux administration basics;
• Experience administering Google Workspace environments;
• Good understanding of networking fundamentals (DNS, VPN, TCP/IP);
• Experience with Identity & Access Management processes;
• Familiarity with internal support and ticketing systems;
• Strong documentation and process discipline;
• English level: Upper-Intermediate or higher.

Nice-to-have

• Experience with proxy or networking tools;
• Experience working with infrastructure providers such as Hetzner or DigitalOcean;
• Basic scripting or automation skills.

📋 Your Daily AdventuresIT Operations

• Support daily administration of internal IT infrastructure and corporate tools;
• Manage user access provisioning and deprovisioning processes;
• Coordinate employee onboarding and offboarding;
• Assist internal users with infrastructure, access, and device-related issues.

SysAdmin Team Coordination

• Coordinate daily workload across SysAdmin support levels (L1 & L2);
• Monitor support queues and ensure effective ticket distribution;
• Maintain SLA compliance across support operations;
• Act as an escalation point for complex technical issues.

Infrastructure Support

• Administer and support Google Workspace services;
• Manage VPN and network access configurations;
• Support endpoint and device administration processes;
• Maintain and troubleshoot internal systems and tooling.

Security & Access Control

• Enforce access policies and permission management standards;
• Support 2FA enforcement and security-related controls;
• Review audit logs and monitor access-related changes when required.

Documentation & Asset Management

• Maintain hardware and software asset inventory;
• Keep infrastructure documentation and operational procedures up to date;
• Ensure all operational knowledge is properly documented and maintained.

Benefits

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We are looking for a technical Head of Corporate IT who is ready to take full ownership of the corporate infrastructure strategy, budget management, and the transformation of access and security processes. In this role, you will lead a team of 35 engineers, build highly effective processes for the internal Help Desk team, improve the existing office infrastructure and service integrations, and own the global IT Procurement function, ensuring smooth operations and scalable growth across the business. Your ideas will have the potential to transform processes across the entire global company, helping the business achieve its strategic goals.

Responsibilities:

1. Identity & Access Management (IAM)

• Develop and maintain a secure and scalable identity and access management strategy across the organization in close collaboration with Security team
• Configure and manage authentication and access control mechanisms, including SSO, MFA, VPN access policies, and privileged access management
• Drive implementation and improvement of Zero Trust and security-first infrastructure approaches

2. IT Service Management (ITSM) & Operational Processes

• Build and improve transparent ITSM processes
• Develop and maintain a strong service-oriented IT culture focused on operational excellence and user experience
• Define and monitor SLA/KPI metrics, analyze team performance, and drive continuous improvements based on operational data
• Automate routine IT operations 

3. Infrastructure Management & Operations

• Ensure stable, secure, and scalable operation of the company’s IT infrastructure
• Manage hybrid infrastructure environments, including MacOS and Windows endpoints; Linux/Unix systems
• Oversee enterprise networking infrastructure (LAN, VLAN, VPN, Wi-Fi, firewall)
• Ensure high availability, business continuity, backup, monitoring, and disaster recovery practices

4. Leadership & Team Management

• Build a high-performance engineering culture with strong ownership and accountability
• Manage hiring, onboarding, mentoring, performance reviews, and professional development of technical leaders and engineers
• Coordinate cross-functional collaboration with Security, Engineering, Infrastructure, and Business teams
• Manage relationships with vendors, hardware providers, and external service partners
• Plan infrastructure roadmap and ensure alignment between IT infrastructure and business goals

Requirements:

• 5+ years of experience in IT Infrastructure, System Administration, or IT Help Desk
• At least 2 years of experience in managing infrastructure and support engineering teams of 20+ employees
• Experience working in high-availability, high-security international environments
• Strong experience with vendor management, budgeting, procurement, and operational planning
• Strong hands-on expertise in Linux/Unix Administration, macOS endpoint management, Windows infrastructure
• Experience implementing and improving SLA-driven support processes
• Strategic mindset with the ability to scale infrastructure together with business growth
• Strong ownership mentality and high standards for operational excellence
• Ability to structure ambiguous environments and drive operational improvements
• Leadership approach based on collaboration, mentoring, and accountability

Nice to Have

• Experience in FinTech, Trading, or high-load environments
• Experience with Zero Trust architecture and modern IAM approaches
• Scripting/programming experience (Python/Bash)

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Summary

• IT Infrastructure Engineer/Systems Administrator with experience in Azure VM lift-and-shift migrations from Rackspace.
• Skilled in provisioning Azure VMs (Web and DB), Windows Server 2012 R2, IIS, Classic ASP, and SQL Server 2014 migrations with full data integrity.
• Strong knowledge of Azure VNet, NSG, and secure VM networking.
• Experienced in VM-based backup strategies (IaaS only), post-migration validation, and Classic ASP session testing.
• Able to deliver fast, stable migrations, documentation, and support within strict timelines (2-3 weeks).
• Focused strictly on infrastructure, not development or PaaS.

Job DescriptionRole Overview

The position is for an IT Infrastructure Engineer / Systems Administrator specializing in Azure Virtual Machine migration. The primary responsibility is to execute a direct lift-and-shift migration of a legacy B2B software platform from Rackspace virtual machines to Azure Virtual Machines. This role focuses on infrastructure, systems administration, and hardware migration rather than software development or cloud-native architecture.

Key Responsibilities

• Provision and configure two Azure Virtual Machines within a Virtual Network (VNet), specifically one Web Server VM and one Database Server VM
• Migrate the web server environment running Windows Server 2012 R2 and a Classic ASP application, including all dependencies and custom software
• Migrate SQL Server 2014 databases, comprising multiple client-specific databases, ensuring full data integrity throughout the process
• Design and implement a data backup and redundancy strategy tailored to Azure VMs, explicitly excluding PaaS or SQL-as-a-Service solutions
• Set up networking components such as VNet, Network Security Groups (NSG), and connectivity between the two Azure VMs
• Validate the full functionality of the application post-migration, with particular attention to session handling due to Classic ASP session variable dependencies
• Document the entire environment and migration process comprehensively and provide a detailed handover to the internal client team
• Provide ongoing periodic maintenance and support following the migration completion

Additional Role Requirements

• Immediate availability to start, with a strict timeline of 2 to 3 weeks to complete the migration.
• Strong communication skills in English (minimum 7/10 proficiency) to interact effectively with non-technical stakeholders.
• Global candidate search with no physical location restrictions.
• Ability to overlap with North American Central Standard Time (CST) business hours for meetings and urgent migration support.

Role Clarifications

• This role is strictly focused on IT infrastructure and systems administration, not software development or cloud-native application engineering.
• No involvement with containerization, Kubernetes, Azure PaaS services, or application code migration/refactoring.
• The migration is a direct lift-and-shift with no re-architecture or service changes.

Technologies and Tools Used: Azure Virtual Machines, Azure Virtual Network (VNet), Network Security Groups (NSG), Windows Server 2012 R2, IIS configuration, Classic ASP environment, SQL Server 2014, Rackspace virtual machines, data backup and redundancy solutions for Azure VMs.

Role Purpose

Responsible for hands-on management, support, and development of Azure and Microsoft 365 cloud environments. This includes infrastructure design, networking, security, automation, incident resolution, and continuous improvement of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Manage and support Azure and Microsoft 365 environments through the ticketing system, handling complex incidents and service requests.
• Perform diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to the design, configuration, automation, and maintenance of cloud infrastructure, networking, and security components.
• Develop and maintain technical documentation, knowledge base articles and operational standards.
• Monitor system availability, capacity and performance; carry out planned maintenance and improvement tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 cloud environments.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016–2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus