Jobs

We’re looking for a Sales Development Representative who can combine hands-on outreach with AI, automation, and signal-based prospecting.

You’ll be responsible for identifying target companies, connecting with decision-makers through email and LinkedIn, managing conversations, and booking qualified meetings. At the same time, you’ll help improve how we source, enrich, and engage leads using modern GTM tools.

What You’ll Do

• Research target markets and build relevant prospect lists based on our ICP.
• Find and verify decision-makers using LinkedIn Sales Navigator, Apollo, Clay, and other data tools.
• Reach out to prospects through email and LinkedIn.
• Manage conversations, qualify interest, and book meetings for the sales team.
• Build personalized outreach sequences based on company and prospect data.
• Track signals such as job changes, hiring activity, funding, and LinkedIn engagement to identify the right moment for follow-up.
• Use AI and automation to reduce manual work and improve outreach efficiency.
• Maintain accurate prospect and activity data in the CRM.
• Test messaging, channels, and approaches to improve response and booking rates.

What We’re Looking For

• Experience in an SDR, BDR, Lead Generation, or similar outbound role.
• Strong written English and confidence communicating with senior decision-makers.
• Experience with LinkedIn and email outreach.
• Understanding of ICP research, lead qualification, and sales pipelines.
• Hands-on experience with LinkedIn Sales Navigator, Apollo, HubSpot, Instantly, HeyReach, Dripify, or similar tools.
• Interest in AI, sales automation, and modern GTM processes.
• A structured, analytical approach and the ability to work independently.

Nice to Have

• Experience with Clay, n8n, Make, or Zapier.
• Experience building signal-based outreach workflows.
• Understanding of APIs, webhooks, and data enrichment.
• Experience working with clients in the US, Canada, or Europe.

What We Offer

• Full-time remote role.
• Work with clients across the US, Canada, and Europe.
• Marketing Knowledge Calls and continuous learning opportunities.
• 24 working days of paid vacation + 1 additional day off for your birthday.
• Compensation for sports, hobbies, and therapy.
• Opportunities for professional growth and increased ownership.

We are looking for a Senior Network Software Engineer with experience developing software for networking products such as routers, switches, network operating systems, and networking platforms.
The ideal candidate has strong C/C++ and Python development skills, hands-on experience with networking technologies and protocols, and a proven background in BSP, control plane, data plane, and automated test development for networking devices.

Responsibilities:
— Develop software for networking devices using C/C++ and Python.
— Participate in BSP, control plane, and data plane development.
— Develop automated test solutions for networking products using Python and Pytest.
— Perform software and hardware bring-up, integration, and debugging activities.
— Develop and maintain networking features, protocols, and related software components.
— Analyze network traffic and troubleshoot networking and software issues.
— Work closely with engineering teams on software development, testing, and integration activities.

Requirements:
— Experience developing software for networking devices such as routers and switches.
— Strong C/C++ and Python programming skills.
— Experience with BSP, control plane, or data plane development.
— Experience developing automated tests using Python and Pytest.
— Experience with software and hardware bring-up and integration.
— Strong understanding of networking fundamentals, including routing, forwarding, VLANs, TCP/IP, and UDP.
— Experience with networking technologies and protocols such as LACP, ECMP, ACLs, SPAN/RSPAN/ERSPAN, BGP, OSPF, RIP, and IS-IS.
— Experience with networking test and analysis tools such as Scapy, traffic generators, and traffic analyzers.
— Experience with Git/GitHub and Linux-based systems.

Important: If you feel this opportunity matches your background, please make sure that your CV clearly reflects the key skills and experience required for the role. CVs that explicitly demonstrate relevant networking, C/C++, Python, BSP, control plane/data plane, and test automation experience can be reviewed and validated more efficiently, helping us move qualified candidates through the recruitment process faster.

We are currently looking for an Affiliate Analyst.

Responsibilities:
 

• Analyze incoming and outgoing traffic: sources, offers, GEOs, devices, landing pages, CR/EPC/ROI.
• Prepare daily/weekly/monthly performance reports.
  Identify growth opportunities, ineffective funnels, traffic leaks, and data anomalies.
• Work with BI systems (Power BI / Metabase).
• Segment and cluster partners and offers based on performance metrics.
• Collaborate with affiliate managers, media buyers, and the technical team.

Requirements:

• Advanced Excel / Google Sheets skills.
• Analytical mindset.
• Ability to visualize and interpret large volumes of data.
• Critical thinking, independence, and attention to detail.

What We Offer:

• Opportunity to work remotely from anywhere in the world.
• Friendly atmosphere with people who genuinely love what they do.
• Supportive management interested in team members’ growth and development.
• 20 working days of paid vacation, 5 paid days off, and paid sick leave.

We are ready to train the right candidate, so prior experience is not required.
 

About the Company and Product

We develop a legal product in the online betting and gambling industry for Asian markets. Our product ranks among the top 3 most recognizable brands in the countries where we operate. Our database contains millions of records, with hundreds of thousands of monthly active users.

Retention, monetization, and reactivation of such a large user base require a technological and data-driven approach.

Who We Are Looking For

• We are looking for a strong CRM Lead to join the CVM department, who will take full ownership of managing an established and fully functional CRM team.
• Our CRM team is not just about sending campaigns. It is a department where processes are structured according to user lifecycle stages. We have implemented a transparent grading system (from Junior to Senior), and the team works closely with the analytics department (including an ML unit), data enrichment through CDP, and complex cascading A/B tests.
• We are looking for a leader with strategic vision who can manage this expertise, act as a facilitator within the team, and drive global product metrics growth.

Responsibilities
Team Management
Setting goals, monitoring task execution, and allocating resources
Employee development, mentorship, and improving the professional maturity of the team
Strategy & Customer Journey Map (CJM)
Development and optimization of the global CRM communication strategy
Synchronizing lifecycle streams (Onboarding, Churn, Loyal) into a seamless Customer Journey Map
Performance Management
Monitoring key metrics across the entire funnel
(from STD, onboarding completion, and deliverability to LTV, GGR of the loyal segment, and reactivation conversion)
Designing and running A/B tests
Technical Infrastructure Development
Supervising integration of new channels and providers
Monitoring communication channel deliverability
Managing automation and data enrichment via CDP
Cross-Functional Collaboration
Close collaboration with the product team, analytics, and development teams
Initiating improvements to the admin panel, working on predictive models, and automating BI reporting
Budgeting & Unit Economics
Monitoring CRM budgets
Controlling target action costs (Cost per Went Online, Cost per Reactivation)
Calculating communication ROI

Candidate Requirements (Hard & Soft Skills)
 

Experience
3–5+ years of experience in CRM marketing working with databases of several million users
Leadership Experience
Proven experience managing a team
Ability to delegate tasks, estimate resources and timelines, and provide developmental feedback
Analytics & Metrics
Strong understanding of cohort analysis and unit economics
Experience working with metrics such as Churn Rate and ARPU
Ability to make decisions strictly based on data

Technical Expertise
Deep understanding of communication channels
Knowledge of deliverability principles and channel mechanics
(SMS, Push, In-App, Email, Call Center, etc.)
Experience working with CDP platforms and complex trigger chains
Strategic Thinking (Helicopter View)
Ability to see the big picture, identify risks, and design long-term testing and automation strategies
Maturity & Leadership
Ability to take responsibility for strategic decisions
Build a trust-based team environment
Act as a driver of innovation

What We Offer
Established Infrastructure
You will not be building from scratch. You will be managing an already well-established and high-performing CRM system and taking it to the next level.
Professional Team
Your team consists of Junior, Middle, and Senior specialists who are autonomous, capable of writing technical specifications for analysts, setting up complex flows, and clearly understanding their responsibilities.
Resources
Access to top industry tools, budgets for testing new hypotheses and channels, and strong support from the product and development teams to implement complex CRM infrastructure initiatives.

We're looking for an experienced Team Lead Farming who combines deep expertise in Facebook account farming with strong leadership and operational management skills. You understand Facebook's anti-fraud ecosystem, know how to build and optimize a reliable farming infrastructure, and make decisions based on data, unit economics, and long-term account performance rather than assumptions. You're comfortable managing suppliers, infrastructure, budgets, and processes while continuously improving efficiency through automation and AI. Most importantly, you're a proactive leader who takes ownership, builds scalable systems, and ensures the Media Buying team always has the resources needed to perform at its best.

HOW YOU WILL MAKE AN IMPACT

• Lead and manage the Facebook Farming team, including both in-house farming operations and agency account infrastructure.
• Ensure a continuous and reliable supply of Facebook assets for the Media Buying team, including accounts, Business Managers, Fan Pages, agency accounts, and related resources.
• Maintain department SLAs by ensuring timely account delivery, full operational coverage, and clear ownership across the team.
• Build and manage relationships with account sellers and agencies, negotiate pricing and replacement policies, evaluate quality, and maintain supplier performance records.
• Monitor and analyze key department metrics, including account LTV, ban rate, supplier performance, and real cost per $1,000 in ad spend.
• Maintain accurate records of all account issuance, payments, and inventory within internal tracking systems.
• Manage infrastructure and operational budgets, including proxies, anti-detect browsers, SIM cards, and related tools.
• Drive automation initiatives and implement AI tools to improve operational efficiency.
• Optimize the department's unit economics by reducing account acquisition costs and improving account lifetime.
• Test new account batches, suppliers, and farming methods before scaling them across the business.
• Develop contingency plans and maintain account reserves to minimize downtime during Meta platform disruptions.
• Identify opportunities to monetize department assets and improve operational profitability.
• Build, document, and continuously improve SOPs, internal processes, checklists, and the department knowledge base.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Facebook account farming, including at least 1 year leading a team or managing operational processes.
• Deep understanding of Facebook's anti-fraud systems, account trust, warm-up strategies, ban reasons, and account lifecycle management.
• Strong knowledge of Facebook account infrastructure, including auto-registered accounts, Business Managers, Fan Pages, agency accounts, and related assets.
• Experience working with account suppliers and agencies, including sourcing, negotiations, and performance evaluation.
• Strong analytical mindset with the ability to evaluate account quality through LTV, ban rates, and unit economics.
• Experience managing operational budgets and optimizing infrastructure costs.
• Ability to make data-driven decisions focused on operational efficiency and profitability.
• Advanced Google Sheets skills, including formulas, pivot tables, filters, and operational reporting.
• Experience documenting processes and maintaining knowledge bases in Notion or similar tools.
• Hands-on experience implementing automation and AI tools into operational workflows.
• Strong organizational, leadership, and process management skills.
• English proficiency is a plus.

WHY YOU'LL LOVE IT HERE

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We'll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Company

Biohackers World is a leading US‑based health and wellness company, hosting conference and expo events, bringing together science, wellness, and community. Events are hosted in Los Angeles, Chicago, Miami, New York City, where we connect health innovators, visionary speakers, spirituality, longevity experts, and health optimization enthusiasts into one transformative experience. We create an immersive environment where ideas are exchanged, collaborations are formed, and the future of health and technology is shaped.

Position Overview

Design

• Define and evolve the website's overall visual language, design system, and component library.
• Develop and maintain design guidelines that ensure consistency across all touchpoints.
• Collaborate with stakeholders (marketing, product, leadership) to translate business goals into user-centered experiences.

Implementation

• Create functional, responsive web pages using Lovable, ensuring pixel-level fidelity to design specs.
• Implement mobile-first layouts that perform well across devices and browsers.
• Integrate third-party tools and services (analytics, forms, CMS, marketing platforms) as needed.
• Troubleshoot and resolve visual, layout, or interaction issues that arise during and after development.

Content & Optimization

• Update content, imagery, and layouts based on business requirements.
• Identify opportunities for improvement in UX and performance.
• Monitor analytics and user feedback to prioritize iterative enhancements.

5+ years of professional experience in UI/UX design, with a portfolio demonstrating end-to-end ownership of digital products or websites.

• Hands-on experience building or maintaining websites on the Lovable platform (or demonstrated ability to rapidly adopt similar no-code/AI-assisted builders).
• Proficiency with design tools such as Figma, or equivalent, including component libraries and prototyping.
• Strong understanding of responsive web design principles, including grid systems, breakpoints, and fluid layouts.
• Excellent visual design skills: typography, color theory, spacing, hierarchy, and attention to detail.
• Experience conducting or participating in user research and translating insights into design decisions.
• Ability to work independently and manage priorities in a self-directed manner.

We are a fintech company with 8+ years of experience building financial infrastructure for media buyers and marketing agencies, helping them run campaigns and support their operations without interruptions.

We are looking for an active Business Development Manager at Sass to guide potential clients through our product, run demos, and convert conversations into long-term B2B partnerships.

Responsibilities:

• Conduct product demo calls, clearly demonstrate how our solution solves real business challenges
• Convert qualified leads into long-term clients
• Guide prospects through the sales process from qualification to closing the deal
• Understand client needs and suggest tailored solutions
• Maintain a pipeline and accurate CRM data
• Build long-term relationships with clients through clear and proactive communication
• Collaborate closely with the SDR and marketing team to improve leads quality

Requirements:

• 3+ years of experience in B2B sales or business development
• Experience in selling SaaS, fintech, or digital products
• Proven ability to conduct product demos and sales calls
• B2+ English level with confidence in professional communication
• Organized, proactive communication style with a strong ownership mindset
• Experience using CRM systems and managing sales pipelines
• Participation in conferences

Nice to have:

• Experience in affiliate marketing

What you will receive:

• Collaborate with companies from Tier-1 markets and international clients
• Focus on conversations with warm leads and closing deals rather than cold outreach
• Have a direct impact on company growth and see the results of your work
• Enjoy fully remote work from anywhere
• Full-time schedule: 11:00-20:00 or 10:00 - 19:00 (GMT+3)
• Unlimited paid vacation days plus 10 paid sick days
• English classes, professional trainings
• Participation in international conferences and industry events
• Company gifts

Senior Fullstack Engineer (React + NestJS + AWS)

Our client is looking for a Senior Fullstack Engineer to join a high-impact product team working on a modern SaaS platform and internal AI-related tooling for an Israeli startup operating in the geospatial intelligence and data analytics domain.

The product combines scalable cloud infrastructure, AI-driven systems, and large-scale data processing used by enterprise customers in insurance, real estate, and financial industries.

You’ll join a lean engineering team where every developer has direct impact on architecture, product decisions, and production systems.

## Tech Stack

React • TypeScript • NestJS • AWS • PostgreSQL • Docker • GitHub Actions

## What You’ll Do

— Develop and maintain full-stack features using React, NestJS, and AWS

— Build scalable backend services and REST APIs

— Work with PostgreSQL databases: schema design, optimization, migrations

— Develop microservices and event-driven systems using AWS services

— Maintain CI/CD pipelines and testing infrastructure

— Improve system observability, monitoring, and reliability

— Collaborate closely with Product and Engineering teams

— Participate in architectural discussions and technical decision-making

— Write clean, maintainable, and well-documented code

## Requirements

— 5+ years of commercial fullstack experience

— Strong experience with React + Node.js/NestJS + TypeScript

— Hands-on AWS experience (Lambda, EC2, SQS, S3, RDS, CloudWatch)

— Experience with microservices architecture

— Strong knowledge of PostgreSQL

— Docker and CI/CD experience

— Solid understanding of REST API design

— Good Git workflow practices

— Ability to work independently and take ownership

## Nice to Have

— Experience with GIS, mapping, or geospatial technologies

— Experience with monitoring/observability tools

— Startup experience or work in small high-impact teams

— Experience with performance optimization

— Mentoring or leadership experience

## Working Style

— Small engineering team with direct access to Product and CTO

— Fast-paced startup environment

— High ownership and autonomy

— Scrum-based workflow with 2-week sprints

## Hiring Process

1. Technical Screening

2. System Design Interview

3. Culture & Leadership Interview

If you enjoy building scalable systems, working closely with product teams, and having real ownership over technical decisions — we’d love to hear from you.

About the Role
We are seeking proactive and results-driven talents to support our global expansion by acquiring and managing high-quality users.
This role focuses on identifying, engaging, and converting individuals into verified, active users on the platform, while maintaining long-term engagement and performance.

Key Responsibilities:
 

• Build & maintain relationships with individuals, communities, or agencies who can refer quality users.
• Identify and onboard potential users, promote platform features and ensure that all users comply with platform standards — real identity verification, authentic behavior, and consistent activity.
• Build successful user acquisition campaigns throughout different social media channels (Facebook, Tik Tok, Instagram).
• Monitor and analyze user performance using internal reporting tools.
• Stay up to date on local trends in social networking, entertainment, and user engagement.

Requirements:
 

• Deep understanding of local online culture, trends, and user behavior
• Proven experience in business development, user acquisition, influencer / agency partnerships, or online community management. Candidates from modelling agency or with the wide network of KOLs/streamers will be preferred
• Strong communication and negotiation skills in both local (Spanish) and English languages.
• Familiarity with social media platforms, communication apps, or online
  community tools.
• Ability to work independently and comfortable working in a dynamic,
  startup-like environment with performance-based goals.
• Analytical mindset — able to interpret data and optimize performance.

Drop Hunter IGaming

As a Drop Hunter, you will be responsible for identifying and acquiring expired (dropped) domain names that meet specific criteria, helping support SEO and affiliate initiatives.

Key Responsibilities

Search for and purchase dropped domains based on topic, region, metrics, and budget criteria

Monitor domain auctions and marketplaces (e.g., GoDaddy, Namecheap, DropCatch, Sav, Afternic)

Evaluate domain quality via backlink profile, history, anchor text, and spam metrics

Use automation tools for parsing and scoring domains

Organize purchased domain data and collaborate with the SEO team and technical specialists

Work with domain registrars and manage domain creation tasks

Requirements

Confident use of tools like Ahrefs, A-parser, Netpeak Checker, Scrapebox, or equivalents

Experience in parsing and scoring domains (e.g., analyzing DR/UR, Referring Domains, Backlinks, Anchors, CF/TF)

Experience with domain auction platforms (GoDaddy, Namecheap, DropCatch, etc.)

Skills working with APIs, parsers, and databases

Attention to detail, persistence, and a fast pace of work

Preferred Qualifications (Pluses)

Experience in Gambling / iGaming / Betting niches

Ability to automate routine tasks (e.g., via AI services, Python scripts, ZennoPoster, etc.)

Understanding of PBN networks, redirects, mirrors, and drop rebuilds

We are looking for an experienced CFO  to lead finance and operations activities in our company, distributed legally and geographically. We operate in USA, UK, EU and Ukraine. Most of our clients are based in the United States, so you must have a very good command of English. We consider only candidates having 5+ years experience in similar positions.

Responsibilities include:

• Lead accounting across the US, UK, Ukraine, and other international entities.
• Ensure compliance with local and international accounting standards.
• Own global tax planning and compliance.
• Design and maintain the international corporate and tax structure.
• Lead budgeting, forecasting, and financial planning.
• Own management reporting and financial analysis.
• Provide financial insights to support strategic decisions.
• Manage treasury, cash flow, and liquidity.
• Optimize working capital.
• Analyze resource allocation across the business.
• Monitor project profitability and margin performance.
• Drive cost control initiatives.
• Establish and track financial and operational KPIs.
• Oversee legal operations and corporate compliance.
• Manage contracts and corporate governance processes.
• Lead the finance, accounting, and legal teams.
• Manage relationships with external auditors, tax advisors, and legal partners.
• Build scalable financial and operational processes.
• Drive process automation and operational efficiency.
• Partner with the CEO on company strategy and business growth.

We offer:
A highly skilled team, challenging projects, remote work with flexible hours, professional equipment, company-sponsored certifications, training, and opportunities for continuous learning and development.
Our benefits package includes 18 days of paid vacation, 5 paid sick days, and additional days off for important life events.

This position requires speaking English and Ukrainian languages fluently2

About Strim Duo:

Strim Duo is a creative and high-tech game and digital product studio headquartered in Limassol, Cyprus. The company provides a wide range of services, including social game development, product engineering, UX/UI design, custom software solutions, mobile applications, and post-launch product support.

Strim Duo helps partners create engaging and highly effective game content: from social and arcade games to MMORPGs and children’s apps, integrating advanced monetization mechanics and social network features (strim-duo.com)

What We’re Looking For:
— 2+ years of experience in brand marketing, event management, or creative project roles
— Strong understanding of B2B marketing and partner communications
— Creative thinker with a strong aesthetic eye and attention to detail
— Excellent project management and multitasking skills
— Proactive, flexible, and solutions-oriented approach
— Experience in the gaming, tech, or entertainment industry is a plus
— Fluent English is a must
 

Key Responsibilities:

• Prepare gifts for B2B partners, press kits for media and influencers
• Plan and execute B2B events — from VIP parties and networking events to full-scale conference booths at ICE, SBC, Sigma
• Handle event logistics: venue scouting, vendor management, timelines, budgeting
• Coordinate on-site execution, guest experience, and branded merchandise
• Track and evaluate post-event performance and partner feedback
• Support and develop brand campaigns and activations, from ideation to execution
• Coordinate with designers, copywriters, and video teams on content creation
  
  What we offer
• 21 days of annual paid vacation.
• 12 paid sick days per year.
• Health insurance coverage.
• Performance-based bonuses and incentives.
• Open communication with leadership and a culture that values your ideas.

StellarTech is looking for a UA Manager (Meta Ads) to fully own and scale our Meta as a core acquisition channel.

This is a hands-on performance role with real ownership. You will personally manage campaigns while working on top of our automation systems and continuously improving scale and efficiency.
You won’t just optimize ads - you’ll help evolve how UA works at scale inside the company.

This role is for someone who wants:
    - channel ownership
    - large budgets
    - automation-first environment
    - real performance impact

What You'll Do:

• Own and scale Meta Ads campaigns end-to-end
• Manage and grow large monthly budgets with ROAS / LTV focus
• Launch, test, and scale campaign structures and strategies
• Work hands-on inside ad accounts
• Operate on top of and help evolve our UA automation algorithm
• Design and execute testing frameworks
• Drive creative and funnel experiments with product and creative teams
• Identify scalable growth levers
• Maintain campaign logic and process documentation

In Your First 3 Months, You Will:

• Take full hands-on ownership of Meta Ads performance
• Become fluent in our funnels, metrics, and automation logic
• Independently manage and optimize campaigns
• Identify key growth and scaling opportunities
• Contribute improvement ideas to automation and structure
• Deliver controlled performance scale

What We're Looking For:

• 3+ years in User Acquisition / Performance Marketing
• Strong hands-on experience with Meta Ads
• Experience managing significant paid social budgets
• Experience with subscription or B2C digital products
• Strong analytical and experimentation mindset
• Funnel understanding (web2web, web2app, or app)
• Strong Excel / Google Sheets skills
• English B1+

Nice to have:

• Experience with automation / rules / scripts 
• Mobile Measurement & Attribution knowledge 

Why You'll Love Working With Us:

• Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
• Freedom: Flexible role based either remotely or hybrid from one of our offices in Cyprus, Poland.
• Health: company-provided medical expense compensation.
• AI solutions: АІ subscription and other tools.
• Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
• Collaborative Culture: Work alongside passionate professionals who are as driven as you are.

We're looking for a 3D artist to create a set of game props (3D environment objects) for a casual game built in Unity. The work is based on a provided reference and is scoped to a few hours.

Scope of work:
Model a defined number of 3D props in a single, consistent visual style that matches the supplied reference. Models should be optimized for a casual game and fully ready for integration into Unity.

Requirements:

• Experience in 3D modeling of game assets (props, environment) for mobile or casual games
• Ability to accurately match a given art style from reference
• Clean topology, correct proportions, optimized polycount for casual/mobile
• Proper UV unwrapping and tidy textures; understanding of PBR workflow (if needed)
• Proficiency in 3D software (Blender, Maya, 3ds Max, etc.)
• Knowledge of Unity's technical requirements: correct export (FBX), scale, pivots, naming, optimization
• Fast turnaround and the ability to deliver within a short timeframe
• Flexibility and quick adaptability to feedback and adjustments during the process
• Punctuality and clear communication

⚠️ Required: a portfolio with relevant 3D work must be attached to your application. Applications without a portfolio will not be considered.

Terms:
A one-off task of a few hours. Ongoing collaboration possible based on results.

If this sounds interesting, get in touch, attach your portfolio, and include your cost per hour.

Looking forward to hearing from you!

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are currently seeking a Customer Support Representative (Hospitality) to join our team.

This role is part of a newly launched international project in the hospitality industry, supporting guests throughout their stay and ensuring they receive exceptional service at every stage of their journey.

You'll communicate with guests across multiple channels, helping them with booking-related questions, property access, reservations, and other service requests. We're looking for professionals who genuinely enjoy helping people, stay calm under pressure, and believe that every interaction should leave guests with a positive impression.

Working schedule:

• Monday–Sunday;
• 5 shifts per week on a rotating schedule, 2 obligatory night shifts, first couple of months no night shifts;
• Shift options:
  • 07:00–16:00 CET
  • 15:00–00:00 CET
  • 23:00–08:00 CET
• 30-min. lunch break;
• +25 min. sanitary break
• Schedules are shared one week in advance.

Your future responsibilities include:

• Providing support to guests via phone calls, email, chat, WhatsApp, and online booking platforms;
• Assisting guests with booking questions, reservation updates, and property access;
• Delivering service with a true hospitality mindset, always putting the guest experience first;
• Resolving guest inquiries efficiently while maintaining a warm, professional, and empathetic tone;
• Escalating critical cases, such as refund requests, legal matters, or complaints requiring special attention, to the appropriate internal teams;
• Accurately documenting customer interactions using internal systems and tools;
• Collaborating with teammates to ensure a seamless and consistent guest experience.

Communication channels:

• Phone calls;
• Email;
• Live chat;
• WhatsApp;
• Online booking platform messages.

Needed experience & skills:Required:

• German (B2+) and English (B2+)
• At least 1 - 3 years of experience in Customer Support, Hospitality, or another customer-facing role;
• Confidence communicating with customers across multiple channels.

Soft skills:

• Strong problem-solving skills and the ability to think independently;
• Excellent written and verbal communication;
• A warm, guest-oriented communication style;
• Ability to remain calm and professional in challenging situations;
• Adaptability in a fast-changing environment;
• Strong multitasking skills without compromising service quality;
• Positive attitude and genuine team spirit.

Work with EverHelp is about:

• Fully remote collaboration;
• Working on an international hospitality project supporting guests from around the world;
• A welcoming, collaborative team environment where people genuinely support one another;
• Comprehensive onboarding and continuous support from experienced professionals;
• Opportunity to grow while working with a fast-growing international business.

Training program:

• Three-week paid onboarding program, including:
  • self-paced learning;
  • live online training sessions;
  • quizzes;
  • practice with real customer cases.
• You'll receive continuous guidance from experienced teammates throughout your onboarding.

What makes this role unique?

Hospitality is about much more than answering questions—it's about creating memorable experiences. Every interaction is an opportunity to make a guest feel welcome, supported, and valued.

You'll join a rapidly growing international project where adaptability, teamwork, and a genuine desire to help others are just as important as technical knowledge. While the environment can be fast-paced, you'll always have access to comprehensive training and 24/7 support from experienced colleagues.

Submit your resume and join our team! 🚀