Jobs

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
 

We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as a Liquidity Monitoring Specialist!

Requirements: 

— Higher economic education;
— Systemic thinking and analytical mind;
— Ability to work with tables (excellent knowledge of Excel: formulas, summary tables);
— Willingness to work different shifts (day, evening, night).

Responsibilities:

— Processing and analysis of trading operations;
— Monitoring the state of the market;
— Research and analysis of exchange situations with the help of information and analytical tools;
— Interaction with the technical department.

Will be a plus: 

— Commercial experience and knowledge in the crypto domain. 

Work conditions: 

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

Let’s Start With a Hello
We’re not just building gambling products — we’re shaping long-term player relationships in a fast-moving iGaming world. As part of an international holding with over 10 years of market leadership, we combine deep expertise, strong teams, and a passion for growth. Now we’re looking for a Head of CRM who’s ready to take full ownership of retention strategy, scale CRM operations, and turn player data into sustainable revenue growth across multiple markets.

Who We Are
We’re part of a global iGaming holding operating across Tier 1–3 markets for more than a decade. Our team is international, multilingual, and tightly connected — different backgrounds, one shared goal. We value adaptability, clear thinking, and accountability. Here, CRM is not just communication — it’s a core growth engine where decisions are data-driven, experiments are continuous, and impact is measurable.

What You’ll Be Doing

• Own and drive CRM and retention strategy across casino and sportsbook.
• Design lifecycle strategies: activation, retention, reactivation, and VIP growth.
• Improve key metrics: LTV, ARPU, retention, and churn.
• Segment users and optimize bonus mechanics, loyalty programs, and promo strategy.
• Lead multi-channel campaigns (email, SMS, push, in-app), including welcome, FTD, reload, and reactivation flows.
• Implement A/B testing and holdout methodology as a standard.
• Develop the VIP segment in collaboration with the VIP team.
• Analyze performance and own CRM KPIs and campaign efficiency.
• Manage bonus budgets, balancing growth and profitability.
• Lead the CRM team and collaborate with Product, BI, and Marketing.

What Makes You a Great Fit

• 4+ years in iGaming CRM/Retention, including leadership roles.
• Strong understanding of player lifecycle and unit economics.
• Proven track record of driving growth through CRM initiatives.
• Solid analytical skills: A/B testing, cohort analysis, attribution.
• Experience with SQL, BI tools, and CRM/CDP platforms.
• Understanding of bonus economics and email infrastructure.
• Team management experience (5+ people).
• English B2+.

What’s In It for You

• Full-time remote position with flexible communication.
• Competitive compensation package (discussed individually).
• High-impact role where CRM directly drives business growth.
• A fast-paced iGaming environment with room for ownership and инициативы.
• A multicultural team that supports your growth and celebrates wins together.

Let’s Wrap It Up
If this sounds like your kind of challenge, we’d love to hear from you. Bring your expertise, leadership, and strategic mindset — we’ll bring scale, opportunities, and a team that’s cheering for you from day one.

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

We are looking for a Project Manager who will take full ownership of the product lifecycle: from building and scaling a team and managing an MVP stage to delivering a full product release. You will be responsible for shaping the roadmap, hiring talent, working closely with UI/UX, and driving all operational tasks required to achieve business goals.

Your Key Responsibilities:

Team Formation & Leadership

• Build and scale the team according to product needs.
• Hire developers, designers, analysts, QA engineers, and other specialists.
• Create effective collaboration processes and foster a strong team culture.

Product Development

• Drive the product from MVP to a full-scale release.
• Define and maintain the Product Roadmap aligned with business goals and user needs.
• Approve and oversee UI/UX decisions throughout the development process.
• Conduct market and competitor research to support product decisions.

Process & Execution

• Define goals, success metrics, and key deliverables for the product.
• Plan, prioritize, and track milestones, ensuring on-time delivery.
• Apply Agile/Scrum methodologies to manage workflows.
• Maintain clear project documentation (Jira, Confluence, etc.).
• Handle operational tasks required to support and scale the product.

Stakeholder Management

• Collaborate with leadership (CTO, CPO, CEO) to align on product strategy.
• Lead regular meetings, sprint reviews, and retrospectives.
• Ensure transparent communication on progress, risks, and results.

Quality & Post-Launch Support

• Oversee product testing and quality assurance.
• Support the product after launch: gather feedback, plan improvements, and drive adoption.

Monitor performance metrics and continuously optimize the product.

Requirements & Skills:

• 5+ years of experience as a Project Manager in tech-driven companies.
• Proven experience building and leading teams.
• Hands-on experience taking products from MVP to launch.
• Strong understanding of SDLC and Agile practices.
• Background in business analysis, requirements gathering, and stakeholder management.
• Experience collaborating with UI/UX teams and validating design solutions.
• Ability to balance strategic vision with day-to-day operational tasks.
• Strong leadership, communication, and problem-solving skills.
• Industry expertise in SaaS.
• English proficiency: Upper-Intermediate.

Nice to Have:

• Experience managing distributed or remote teams.
• Technical background or software development experience.
• Certifications: PMI, PMP, Scrum Master, Product Owner.

We offer: 

• Competitive compensation package (commensurate with your experience)
• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

We are the company bringing together developers across various technologies, and currently we are looking for strong and experienced Senior .NET Developer, who can become a part of our progressive team. We are open for opportunities to expand our team and strength it with skilled specialists. We consider Ukrainian candidates both from abroad and from Ukraine.

Requirements 
- 5+ years in .NET development 
- strong knowledge of .NET / C# (ASP.NET, .Net Core, MySQL, MongoDB, PostgreSQL, etc.), Kubernetes, Docker 
- working with microservice architecture, RESTful APIs
- expertise in Azure (understanding of AWS, GCP will be a plus)
- good English skills (from Intermediate)
- experience with CI/CD will be a plus (Azure DevOps, GitHub Actions)

What we offer 
- working with us as an agency
- remote work and flexible schedule 
- career development: take courses
- English lessons 
- paid vacation and sick-leave days

Hiring steps: intro, technical interview or test task, meeting with CTO, offer. 

If everything mentioned below is about you - we are waiting for your application.

From Ukraine to Europe: NOVA Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by the desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

Now we are also looking for a Marketing Manager in Italy, responsible for developing and executing marketing strategies, driving brand awareness, and supporting business growth in the local market.

Requirements:

• Have 4+ years of experience in marketing (B2C / product / international markets), preferably in the Italian market.
• Understand how to launch marketing campaigns from concept to performance evaluation.
• Be confident working with analytical tools — Excel (required), Google Analytics, CRM, Tableau.
• Have Italian language proficiency at C1 level or higher and Ukrainian (key for working with contractors and clients).
• Have a deep understanding of the Italian market, customer behavior, and local trends.
• Be able to work independently, proactively, and effectively — with a «think like a business» mindset.

Tasks:

• Study the Italian market and customer: analyze needs, competitors, and market insights.
• Form hypotheses, launch test activities, and scale effective solutions.
• Organize marketing campaigns (digital, offline, collaborations, events).
• Work with Digital, SMM, content, CRM, design, and local teams.
• Prepare briefings, oversee campaign execution, and evaluate results.
• Ensure consistent brand communication in the Spanish market according to company strategy.
• Participate in opening new locations and launching new services in Spain.
• Work in hybryd format, with attending office in Milan in close cooperation with local teams.

Benefits:

• Full official employment — including paid sick leave, vacations, and business trips.
• All necessary equipment for comfortable and efficient work.
• Opportunities for skill development, participation in new projects, and growth within the company.
• Our team is united by professionalism, trust, and a shared goal.

Everything starts with the first step. Send your resume today — it’s time to create change together!

From Ukraine to Europe: NOVA Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by the desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

Requirements

• Have 4+ years of experience in marketing (B2C, C2C / product / international markets).
• Understand how to launch marketing campaigns from concept to performance evaluation.
• Are confident working with analytical tools — Excel (required), Google Analytics, CRM, Tableau.
• Have German language proficiency at C1 level or higher and ukrainian (key for working with contractors and clients).
• Can work independently, proactively, and effectively — with a «think like a business» mindset.

Tasks

• Study the German market and customer: analyze needs, competitors, and market insights.
• Form hypotheses, launch test activities, and scale effective solutions.
• Organize marketing campaigns (digital, offline, collaborations, events).
• Work with Digital, SMM, content, CRM, design, in-store teams, and others.
• Prepare briefings, oversee campaign execution, and evaluate results.
• Ensure consistent brand communication in the German market according to company strategy.
• Participate in opening new locations and launching new services.
• Work from the Berlin office in close cooperation with local teams.

Benefits

• Full official employment — including paid sick leave, vacations, and business trips.
• All necessary equipment for comfortable and efficient work.
• Comfortable office in Berlin city center.
• Opportunities for skill development, participation in new projects, and growth within the company. Our team is united by professionalism, trust, and a shared goal.

Everything starts with the first step. Send your resume today — it’s time to create change together!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Provider Manager to join our team.

What we expect from a candidate:

- Attention to detail, willingness to work with big data

- Communicative and negotiating skills

- Ability to work with contracts

- Experience of working with B2B clients

- Experience working with software companies

- English level from Upper-Intermediate

Will be a plus:

- Knowledge of the provider market

- Ability and experience with integrations

- Experience of working with content providers

- Experience with promotions and tournaments

What your responsibilities will include:

- Maintaining and developing long-term relationships with partners.
- Conduct thorough market research to identify trends and opportunities.
- Gather and analyze data relevant to the market and operators.
- Evaluate and analyze operators to inform strategic decisions.
- Develop and present promotional strategies and proposals.

- Connecting new solutions.

- Processing requests from related departments and solving their

tasks

- Interaction with the financial department and providing the necessary information

What we offer:

- Remote work format.

- Working hours from 10:00 to 18:00 (Mon-Fri).

- Interesting work in successful projects.

- Timely payment of salaries, official employment, 24 days of vacation, and fun corporate events.

- A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

From Ukraine to Europe: NOVA Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by the desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

Now we are also looking for a Marketing Manager in the Czech Republic, responsible for developing and executing marketing strategies, driving brand awareness, and supporting business growth in the local market.

Requirements:

• Have 4+ years of experience in marketing (B2C / product / international markets), preferably in the Czech market.
• Understand how to launch marketing campaigns from concept to performance evaluation.
• Be confident working with analytical tools — Excel (required), Google Analytics, CRM, Tableau.
• Have Czech language proficiency at C1 level or higher and Ukrainian (key for working with contractors and clients).
• Have a deep understanding of the Czech market, customer behavior, and local trends.
• Be able to work independently, proactively, and effectively — with a «think like a business» mindset.

Tasks:

• Study the Czech market and customer: analyze needs, competitors, and market insights.
• Form hypotheses, launch test activities, and scale effective solutions.
• Organize marketing campaigns 360 (digital, offline, collaborations, events).
• Work with Digital, SMM, content, CRM, design, and local teams.
• Prepare briefings, oversee campaign execution, and evaluate results.
• Ensure consistent brand communication in the Spanish market according to company strategy.
• Participate in opening new locations and launching new services in Spain.
• Work from the office in Prague in close cooperation with local teams.

Benefits:

• Full official employment — including paid sick leave, vacations, and business trips.
• All necessary equipment for comfortable and efficient work.
• Opportunities for skill development, participation in new projects, and growth within the company.
• Our team is united by professionalism, trust, and a shared goal.

Everything starts with the first step. Send your resume today — it’s time to create change together!

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote
 

We’re looking for a skilled Full Stack Developer to join our product team. You’ll work on developing and maintaining integrations for popular CMS and CRM systems, playing a key role in building scalable and high-performing technical solutions.

About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 15 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners, including Meta, Tiktok and Snapchat, to provide advanced tracking capabilities.

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Develop and maintain apps (plugins/extensions/modules) for popular CMS systems like Shopify, WordPress (WooCommerce), Magento and others.
• Develop and maintain apps (plugins/extensions/modules) for popular CRM system like HubSpot, Zoho, GHL, Pipedrive, Salesforce and others.
• Manage and maintain software components to ensure they meet business needs and performance targets.

Your background:

• 4+ years of active experience with PHP, with a strong understanding of the latest versions.
• Proficiency in modern web technologies (HTML, CSS, JavaScript).
• Practical experience with development for Shopify/Wordpress/Magento and other popular CMS systems.
• Experience with Laravel framework.
• Experience with Node.js.
• Experience with API-based systems (REST, RPC).
• Experience with Redis/Memcache or similar technologies.
• Experience with Docker configuration.
• Familiarity with Git and version control systems.
• Verbal and written English and Ukrainian (for candidates from UA).

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let’s get started!

Description

Inviting Senior Embedded Software Engineer to join a growing account in the medical devices industry domain. Our client is the global leader company of healthcare solutions, which contributes to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health, and extend life for people around the world.

Our team is focusing on designing, developing, and testing embedded software for medical devices, where the software has strong restrictions for safety and quality, power management, and memory usage.

Requirements

• 4+ years of experience in embedded development
• Qt Experience would beneficial
• Advanced C programming language
• Good to have experience working with MCU peripherals: USB, UART, SPI, I2C, GPIO, Timers, PWM, USB, etc
• Experience in writing UT
• Upper-Intermediate English (be able to communicate with the client)
• Good communication skills

Job responsibilities

• Design and development of embedded software in C for the medical device
• Coopeare on architecture design for new features
• Participate in new features implementation

• Communicate with the client

   

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

From Ukraine to Europe: NOVA Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by the desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

Now we are also looking for a Marketing Manager in Spain, responsible for developing and executing marketing strategies, driving brand awareness, and supporting business growth in the local market.

Requirements:

• Have 4+ years of experience in marketing (B2C / product / international markets), preferably in the Spanish market.
• Understand how to launch marketing campaigns from concept to performance evaluation.
• Be confident working with analytical tools — Excel (required), Google Analytics, CRM, Tableau.
• Have Spanish language proficiency at C1 level or higher and Ukrainian (key for working with contractors and clients).
• Have a deep understanding of the Spanish market, customer behavior, and local trends.
• Be able to work independently, proactively, and effectively — with a «think like a business» mindset.

Tasks:

• Study the Spanish market and customer: analyze needs, competitors, and market insights.
• Form hypotheses, launch test activities, and scale effective solutions.
• Organize marketing campaigns (digital, offline, collaborations, events).
• Work with Digital, SMM, content, CRM, design, and local teams.
• Prepare briefings, oversee campaign execution, and evaluate results.
• Ensure consistent brand communication in the Spanish market according to company strategy.
• Participate in opening new locations and launching new services in Spain.

• Work from the Barcelona office in close cooperation with local teams.

   

Benefits:

• Full official employment — including paid sick leave, vacations, and business trips.
• All necessary equipment for comfortable and efficient work.
• Opportunities for skill development, participation in new projects, and growth within the company.
• Our team is united by professionalism, trust, and a shared goal.

Everything starts with the first step. Send your resume today — it’s time to create change together!

We are iGaming holding that combines its own product and affiliate marketing teams. We operate across Tier-1 markets and beyond, scaling fast and building high-performing products.
Our team is driven by results, speed, and continuous growth. We are always in the game — and always aiming to win.
We are currently launching a new product and looking for a Head of Affiliates to build and scale this direction from the ground up.

Responsibilities
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Develop and execute traffic acquisition strategies for Tier-1 markets
Source, evaluate, and manage partners across PPC, SEO, ASO, In-App, Facebook Ads,
and influencer traffic
Build and lead the affiliate team on the product side
Optimize user acquisition funnels, including retargeting and remarketing
Analyze campaign performance using analytics and BI tools
Identify, test, and scale new traffic sources and partnerships
Collaborate closely with the product team to align traffic with product KPIs
Represent the company at iGaming conferences and industry events
Contribute to company visibility through personal branding (optional)

Requirements:
● 3+ years of experience in a similar role
● Strong hands-on expertise in PPC, SEO, ASO, In-App, Facebook Ads
● Proven experience with retargeting and influencer traffic
● Deep understanding of Tier-1 markets and how to adapt strategies for them
● Strong analytical skills and experience with BI tools (e.g., Power BI)
● Established network in digital marketing / affiliate / arbitrage space
● Experience working with product teams and understanding of product analytics

Nice to Have:
● Experience launching products from scratch
● Participation in international iGaming conferences
● Strong personal brand within the industry What We Offer

● 21 paid vacation days
● Remote work or office in Warsaw / Cyprus
● Paid sick leave
● Opportunity to work with a team of top professionals
● Real impact on product growth and strategy from day one
 

Job Description

We are looking for an attentive and responsible Deploy Specialist to work with configuration files of our product’s database.

Responsibilities

• Preparation and uploading configuration artifacts of online games to dev/test and production backend;
• Communication with the development team (clarification of parameters, deadlines for implementation etc.);
• Work with distribution platforms for publishing company products (AppStore/Google Play, etc.);
• Assistance in maintaining documentation related to the application releases;
• Participation in the discussion of approaches to creating configuration files during the development stage, making relevant recommendations;
• Participation in the process of implementing automation approaches the Deploy direction

Requirements

• Excellent MS Excel, Google Sheets skills; 
• good communication skills;
• high level of responsibility and attentability;
• the ability to efficiently organize your working time;
• willingness to contribute into new tools creation;
• English language level Pre-Intermediate and above

Nice to have

• Knowledge of add-ons (links, arrays, pivot tables, macros, etc.);
• Knowledge/experience with GIT or other version control systems;
• Knowledge of the basics of Python or another programming language;
• Knowledge of the basics of software testing.

We are looking for a Senior Java Backend Developer to join our client's team and contribute to the design, development, and evolution of enterprise‑grade backend solutions. 

This is a hands‑on engineering role where you will work on building and improving Java‑based microservices and APIs in a cloud‑native environment. You will collaborate closely with engineers, architects, and product stakeholders, apply modern Java and backend development practices, and help ensure systems are scalable, secure, and reliable. 

As part of a team shaping core platforms used across the Pan‑Baltic organization, you will have the opportunity to influence technical decisions while continuously developing your skills in a modern, AWS‑based ecosystem.

Required MUST HAVE Skills:

• Practical experience building backend services using Spring Boot (7+ proven practical work years)
• Strong practical proven hands on experience with Java (preferably Java 17+ / Java 21), including modern language features
• Strong practical proven hands on experience with RESTful API design, implementation, and integration
• Strong practical proven hands on experience applying clean code principles, writing maintainable code, and implementing automated tests
• Strong practical proven hands on experience with software design principles such as SOLID, KISS, and YAGNI
• Strong practical proven hands on experience working in cloud-based or distributed systems, with AWS in particular
• Strong practical proven hands on experience with AWS services such as Lambda (Java runtime), API Gateway, CloudWatch etc.
• Strong practical proven hands on experience with CI/CD practices and the explicit proficiency with monitoring and operational stability techniques
• Very mature and fluent English is required in spoken and written communication due to working on the Pan-Baltic level.

Nice to Have Skills

• Experience in banking, finance, or other regulated environments is a strong advantage
• Experience with Quarkus will be considered as an advantage

Work type: Hybrid/Remote with occasional not being afraid office visits, paid business trip if to another country. Once per month on average.

US working hours (5:00 PM - 2:00 AM Kyiv time)

Overview

We are looking for a Junior Account Manager to support a large-scale client outreach initiative. This role focuses on contacting existing clients, guiding them through a required merchant service PIN pad firmware upgrade, and assisting with onboarding to our internal B2B system. The position is straightforward, process-driven, and ideal for someone who is organized, communicative, and comfortable handling high-volume outreach.

Key Responsibilities

· Reach out to a high volume of existing clients (phone, email, or messaging) to coordinate firmware upgrades for merchant service PIN pads

· Clearly explain the upgrade process and its importance to clients

· Guide clients step-by-step through completing the firmware update

· Assist clients in setting up and connecting to the internal B2B system

· Track outreach progress and maintain accurate records of client status

· Follow up with clients who have not completed the upgrade

· Escalate technical issues or complex cases to the appropriate internal teams

Qualifications

· High school diploma or equivalent

· Strong communication skills (clear, friendly, and professional)

· Comfortable making a high volume of calls and sending emails daily

· Basic computer skills and ability to learn internal systems quickly

· Detail-oriented with good organizational habits

Key Skills

· Customer communication

· Persistence and follow-up

· Basic technical guidance (training will be provided)

· Time management

· Data tracking and accuracy