Jobs

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 🚀

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 

Position Name: Head of Finance
Reports to: Global Head of Finance
Location/Type: Full-time B2B Contract
 

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now! 

The Head of Finance position is a key member of the Finance team reporting to the Global Head of Finance. The Head of Finance is responsible for overseeing end-to-end accounting operations, timely and accurate financial reporting, internal controls, compliance, and partnering with leadership to support decision-making and profitable growth. They will lead the accounting, compliance, and billing teams and own the monthly close, and ensure adherence to US GAAP, local accounting policies and company policies.

Key Responsibilities

• Lead the monthly, quarterly, and annual close process; prepare when needed and review journal entries, reconciliations, and consolidations to deliver accurate and timely financial statements in accordance with GAAP.
• Own company-wide financial reporting, including income statement, balance sheet, cash flow, variance analyses, and management reporting packages.
• Oversee accounts payable and accounts receivable processes, credit and collections, vendor management, and billing accuracy; drive DSO and working capital improvements.
• Manage treasury and cash flow forecasting; monitor liquidity, banking relationships, and covenant compliance where applicable.
• Establish, document, and continuously improve internal controls, accounting policies, and standard operating procedures; ensure a strong control environment and audit readiness.
• Coordinate and lead external audits and reviews; manage auditor requests, PBC lists, and issue resolution.
• Ensure tax compliance (sales/use, property, payroll, and income tax in coordination with external advisors as needed); maintain compliance calendars and filings.
• Oversee payroll accounting and benefits-related accounting entries; ensure accurate classification and reconciliations.
• Evaluate and optimize systems and process automation across the close, AP/AR, expense management, and fixed assets; partner with IT/Finance on ERP configuration and integrations.
• Lead revenue recognition compliance (e.g., ASC 606) including contract review, performance obligation assessment, and variable consideration methodology where applicable.
• Manage fixed assets and capitalization policies, lease accounting, and depreciation schedules.
• Provide budget vs. actual analyses, departmental spend tracking, and support annual planning and rolling forecasts in partnership with FP&A.
• Mentor, develop, and scale the accounting team; set priorities, and quality standards.
• Support M&A diligence and integrations, including opening balance sheet, purchase accounting, and policy alignment where applicable.
• Serve as a strategic partner to the Global Head of Finance and leadership on accounting impacts of business decisions, risks, and opportunities.

Qualifications and Requirements

• Bachelor’s degree in Accounting, Finance, or related field; CPA/ACCA strongly preferred.
• 8+ years of progressive accounting experience with at least 3 years in a supervisory capacity and management experience.
• Deep knowledge of US GAAP or IFRS, accounting policy, and internal controls; and audit best practices.
• Advanced Excel/Sheets skills for modeling, reconciliations, and analyses; data hygiene and process mindset.
• Excellent communication, stakeholder management, and team leadership skills; ability to translate accounting impacts for non-finance audiences.
• High level of integrity, judgment, logic, attention to detail, and commitment to deadlines.
• Experience in multi-state operations, multi-entity consolidations, and intercompany eliminations.
• Background in services, SaaS, or subscription/recurring revenue models.
• Prior involvement in M&A integration, purchase accounting, and system migrations.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:
The purpose of this role is to ensure the accuracy, integrity, and reliability of financial reporting across multiple legal entities. You’ll help build a scalable and predictable accounting function by owning the general ledger, leading the month-end close process, and continuously improving accounting operations as the business grows.

What you’ll drive:

Financial close and reporting
— Own and execute month-end and year-end close activities across multiple legal entities.
— Prepare and review journal entries, accruals, adjustments, and reconciliations.
— Maintain an accurate and complete general ledger.
— Support the preparation of financial statements and statutory reporting.
— Ensure reporting deadlines are consistently met without compromising quality.

Accounting excellence
— Review balance sheet and P&L accounts to ensure accuracy and completeness.
— Investigate variances and resolve accounting discrepancies.
— Maintain strong accounting controls and compliance with internal policies.
— Support the implementation of accounting policies, procedures, and SOPs.
— Ensure compliance with applicable accounting standards and reporting requirements.

Process improvement
— Identify opportunities to simplify and improve close-related processes.
— Drive standardization across accounting activities and legal entities.
— Partner with stakeholders to improve data quality and financial workflows.
— Support automation initiatives that reduce manual effort and improve accuracy.

Cross-functional collaboration
— Partner closely with Revenue, Accounts Payable, Payroll, Tax, and other Finance teams.
— Support external auditors by preparing schedules, documentation, and explanations.
— Communicate accounting matters clearly to both finance and non-finance stakeholders.
— Help build reliable financial information that supports business decision-making.

What makes you a GR8 Fit:

Must-have
— 4–5+ years of experience in General Ledger accounting, financial reporting, or audit.
— Strong knowledge of IFRS, GAAP, and core accounting principles.
— Hands-on experience managing month-end close and account reconciliations.
— Experience working with multiple legal entities or complex accounting structures.
— Advanced Excel skills and confidence working with accounting systems or ERPs.
— Strong analytical thinking with exceptional attention to detail.
— Upper-Intermediate English or higher.

Nice-to-have
— Experience in a fast-growing international company.
— Participation in ERP implementation or migration projects.
— Experience improving accounting processes or driving automation initiatives.
— Exposure to statutory reporting and external audits.
— Professional accounting certification or ongoing qualification.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.

Ready to lead a high-performing VIP team and make a real impact on business growth?
 

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful products operating across Tier 1-3 markets.
 

As we continue to grow, we're looking for an experienced VIP Team Lead to lead our VIP Department, develop a strong team, improve player retention, and drive key business results through data-driven decisions and effective leadership.
 

If you're passionate about leadership, business metrics, and building long-term relationships with VIP players, we'd love to meet you.
 

🎯 What you'll do

• Lead, mentor, onboard, and develop a team of VIP Managers.
• Monitor daily team performance and ensure KPI achievement.
• Drive key business metrics, including:
  • Team Deposit Amount (IN)
  • Team IN-OUT
  • Retention (M/M)
• Analyze VIP player behavior, team performance, and database trends.
• Identify growth opportunities and implement effective retention strategies.
• Collaborate closely with CRM, Retention, Product, and other internal teams.
• Optimize team workflows and improve operational efficiency.
• Help the team consistently achieve ambitious business and revenue goals.
   

✅ What we're looking for

• Experience in the iGaming industry.
• Experience as a Team Lead, Senior VIP Manager, VIP Manager, Retention Manager, or in a similar role.
• Strong understanding of VIP player management and retention.
• Experience working with KPIs, business metrics, and performance analysis.
• Analytical mindset with the ability to make data-driven decisions.
• Leadership experience with strong coaching and people management skills.
• Excellent communication and problem-solving abilities.
• High level of ownership, accountability, and self-motivation.
   

🎁 What we offer

• Fully remote work.
• Competitive fixed salary + monthly performance-based bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly Learning & Development sessions focused on leadership and professional growth.
• A dynamic international environment where your ideas, leadership, and decisions directly influence business success.
   

Join us and become a key part of a team that's shaping the future of the iGaming industry. 🚀

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Product Owner with a strong background in Tier-1 markets to lead product development, drive business growth, and create outstanding player experiences.
 

This is a high-impact role for someone who combines strong product thinking, data-driven decision-making, and deep expertise in casino products.
 

🌍 Fully Remote
📈 Direct Impact on Product Strategy & Business Results
🚀 International Tier-1 Focus
💡 High Level of Ownership & Decision-Making
 

About the Role

As a Product Owner, you will take ownership of casino product development, collaborate with cross-functional teams, and drive product initiatives from discovery to delivery.
 

You will be responsible for identifying growth opportunities, improving player experience, optimizing product performance, and delivering features that create measurable business impact across Tier-1 markets.
 

Responsibilities

• Own and manage the product roadmap and backlog
• Define product vision, strategy, and priorities based on business goals and player needs
• Analyze product performance and monitor key metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Conduct market, competitor, and player research across Tier-1 markets
• Create product requirements, specifications, user stories, and feature documentation
• Collaborate closely with CRM, Analytics, Design, and Development teams
• Drive A/B testing initiatives and data-driven product improvements
• Optimize retention mechanics, bonus systems, and player journeys
• Identify growth opportunities and scale successful product initiatives
• Ensure timely delivery of product features and improvements
 

Requirements

• 4+ years of Product Owner or Product Management experience within iGaming
• Strong experience working with Tier-1 markets
• Deep understanding of casino product metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Hands-on experience with analytics and experimentation tools (Google Analytics, Hotjar, Power BI, Amplitude, or similar)
• Strong knowledge of player behavior, segmentation, and customer journey mapping
• Experience designing and optimizing retention strategies
• Experience with bonus mechanics, gamification, and engagement systems
• Strong understanding of UI/UX principles and product development processes
• Experience working with cross-functional teams and managing product backlogs
• Excellent analytical, communication, and stakeholder management skills
• Fluent Ukrainian and Russian communication skills
• English proficiency (B2+) will be considered a strong advantage
 

What We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Opportunity to directly influence product strategy and business performance
 

Why Join Us?

We are building products used by players across multiple international markets and continuously investing in innovation, growth, and product excellence.
 

If you're passionate about product development, analytics, experimentation, and creating exceptional player experiences, we'd love to hear from you.
 

🚀 Apply now and become part of our growing Product Team!

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three epic levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

Our expanding company is looking for a Senior Product Manager to join our team.

It is important for us that you have:

• 3+ years of experience as a Product Owner, Business Analyst, or Product Manager,
• Experience in managing product roadmaps, defining requirements, and prioritizing features based on business impact.
• Ability to translate business needs into technical requirements and work effectively with development teams.
• Familiarity with Agile methodologies (Scrum, Kanban) and working in cross-functional teams.
• Strong analytical skills, with the ability to interpret data, identify trends, and drive data-backed decision-making.
• Experience in API integrations and workflow automation within CRM systems.
• Exceptional communication and stakeholder management skills, with the ability to influence decisions across different departments.
• Experience using JIRA, Confluence, or other product management tools.

Nice-to-Have Skills:

• Prior experience in B2B SaaS, fintech, or digital transformation projects.
• Understanding of data privacy regulations (GDPR, CCPA) as they relate to CRM and customer data.
• Technical background or familiarity with SQL, automation tools or CRM customization.
• Knowledge of marketing automation and sales enablement tools that integrate with CRMs.

Responsibilities:

• Own and manage the product roadmap, ensuring alignment with company objectives and business needs.
• Prioritize and refine backlog, defining clear user stories, acceptance criteria, and technical requirements.
• Work closely with cross-functional teams (engineering, sales, marketing, and customer success) to gather requirements and implement product improvements.
• Ensure the product integrates smoothly with third-party tools, internal business platforms, and other enterprise solutions.
• Define and track product KPIs, analyzing data to drive feature adoption, user engagement, and system efficiency.
• Lead sprint planning, backlog grooming, and retrospectives, ensuring development efforts are focused and efficient.
• Act as the main point of contact between business stakeholders and the development team, translating business needs into actionable technical requirements.
• Stay up to date with industry trends, and competitor solutions, identifying ways to enhance the platform.
• Work with UX/UI designers to enhance CRM usability, ensuring an intuitive experience for all users.

We offer:

• Hybrid format: Warsaw, Poland or Kyiv, Ukraine
• Flexible working hours
• Compensation that includes coverage for 20 days to recharge and unwind
• Additional support covering 14 days for health-related matters when needed
• Support in professional growth during the initial months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Riga | Remote-first | Full-time
 

About us and the role:

We are IGaming company operating across multiple GEOs with an active affiliate base already generating qualified FTD volume every month.

We are hiring a Senior Affiliate Manager to help take the affiliate channel from strong to dominant.

This is a revenue ownership role for someone who already knows the affiliate market, has an active network, understands traffic economics, and can scale quality volume without sacrificing margin.

You will not be judged by how many partners you talk to.

You will be judged by the quality of traffic, the strength of unit economics, and the revenue contribution you create.

What you will do:

Partner acquisition and growth

• Source, onboard, reactivate, and scale high-value affiliates from your own network and the wider market
• Build and deepen relationships across the traffic landscape: streamers, KOLs, X/Twitter influencers, Telegram and Discord communities, SEO affiliates, PPC affiliates, media buyers, and programmatic media buying teams
• Expand the active partner portfolio across priority GEOs and high-value traffic segments

KPI and funnel ownership

• Own the full affiliate funnel: click -> reg -> first deposit -> second deposit -> ROI
• Monitor and improve source-level performance across every stage of the funnel
• Analyze traffic quality, retention quality, and revenue contribution by partner
• Work closely with product, design, CRM, BI, and finance teams to improve conversion quality and player value

Creative performance

• Work with internal teams and partners on creatives, promo angles, landing pages, and positioning
• Drive creative testing and optimization focused on commercial performance, not vanity metrics
• Identify when poor creative execution is limiting an otherwise strong traffic source and fix it fast

Commercial strategy and deal execution

• Negotiate CPA, RevShare, Hybrid, Sub-affiliate, and custom commercial structures
• Set rates, caps, KPIs, traffic conditions, and commercial protections
• Build deal structures that reward quality and long-term value rather than low-grade volume
• Balance partner motivation with margin discipline

Anti-fraud and traffic quality

• Monitor partner traffic daily for specific abuse patterns including motivated traffic, multi-accounting, self-deposit schemes, bonus abuse, fake engagement, and source manipulation
• Work with internal fraud and BI teams to identify wallet, behavioral, and conversion anomalies early
• Strengthen and operationalize anti-fraud processes at the affiliate level
• Cut bad traffic fast before it damages unit economics

Technical operations

• Manage tracking links, postbacks, S2S callbacks, promo setups, and reporting flows
• Work confidently with trackers such as Affise, Scaleo, Alanbase, or in-house systems
• Use competitive intelligence tools such as SEMrush, Similarweb, Ahrefs, HUMBL, PartnerMatrix, and Blask to benchmark affiliates, validate traffic opportunities, and support commercial decisions
• Run partner reconciliations accurately and on time

Conference presence

• Attend and work major industry events including SiGMA, iGB Affiliate, SBC, AffPapa, ICE, and Token2049
• Turn meetings, introductions, and networking into signed deals and scalable partnerships
• Stay current on market rates, partner reputation, competitor moves, and emerging traffic sources

Who you are:

Non-negotiable

• 2+ years of hands-on affiliate management experience in IGaming, Web3 and other related niches
• Active network of affiliates, streamers, KOLs, and traffic partners you can realistically activate
• Strong command of affiliate economics and source-level performance management
• Deep understanding of anti-fraud and the ability to identify manipulated traffic early
• Strong understanding of how creatives influence acquisition quality and commercial outcomes
• Confident negotiator with strong commercial instinct
• Hands-on with tracking, postbacks, attribution, and partner integrations
• English B2+ written and spoken
• Comfortable operating in a fast, performance-led environment with direct ownership of results

Strong plus:

• Relationships with top streamers, KOLs, X/Twitter influencers, Telegram and Discord communities, SEO partners, PPC affiliates, and programmatic media buying teams
• Hands-on experience with Affise, Scaleo, Alanbase, SEMrush, Similarweb, Ahrefs, HUMBL, PartnerMatrix, and Blask
• Proven experience scaling affiliate program in competitive international GEOs
• Strong understanding of VIP acquisition, whale-quality traffic, and high-value player behavior
• Additional languages such as Portuguese, Turkish, Spanish, or Hindi

Compensation:

Strong affiliate talent should be paid like revenue talent.

• Base salary: €2,500-4,500 net/month depending on seniority, network strength, and proven commercial value
• Performance bonus: tied to qualified FTD volume, traffic quality, and revenue contribution - uncapped
• Strong performers should see clear upside beyond base through a transparent performance model

What we offer:

• Remote-first setup with optional access to a premium office in Riga
• Relocation support for candidates moving to Latvia
• High-end equipment
• Full social package after probation
• Monthly sports / wellness compensation
• Professional development budget
• Conference and travel budget for major industry events
• Fast decision-making, transparent communication, and direct access to leadership
• Clear path toward Head of Affiliates for the right performer

How to apply:

Please send:

1. Your CV with IGaming, Web3 and other related niches affiliate experience clearly highlighted
2. A short NDA-friendly summary of your recent affiliate portfolio, including traffic types, GEOs, and deal structures
3. Your expected compensation and earliest possible start date
4. One example of a partner or traffic source you personally scaled, including what you changed in the funnel or economics and what result it produced

Proof matters more than claims.

Join an innovative AI-powered voice commerce platform and become the first Customer Support professional responsible for building and scaling customer support operations from the ground up.

This role combines hands-on customer support ownership with the opportunity to design processes, implement tools, define KPIs, and build a future support organization. As the business grows, you will hire, train, and lead support agents, evolving into the manager of the future Service Center.
 

Responsibilities

• Build and own the entire B2C customer support function from scratch
• Establish a tiered support model combining AI voice agents, human escalation, and engineering support workflows
• Create and manage Help Center content, FAQs, troubleshooting guides, and self-service resources
• Own customer refund and dispute processes
• Manage support across multiple channels, including voice interactions, QR-code support, and order-related customer touchpoints
• Handle customer issues related to order accuracy, missing or incorrect items, payments, cancellations, and other service-related inquiries
• Coordinate support processes and escalations with OEM partners
• Work closely with Product and Engineering teams, turning customer feedback into actionable improvements
• Define, track, and improve support KPIs and SLAs
• Maintain operational reporting for internal stakeholders and external partners
• Analyze support trends, identify root causes, and drive process improvements
• Hire, onboard, train, and manage support agents as customer volumes grow
   

Requirements

• Experience building or significantly improving B2C customer support operations
• Experience designing support processes, selecting tools, creating knowledge bases, and establishing workflows
• Background in consumer commerce, food delivery, on-demand services, e-commerce, or similar customer-facing industries
• Experience working with tiered support models involving automation, chatbots, or AI-driven first-line support
• Experience managing refunds, disputes, and customer resolution processes
• Ability to work cross-functionally with Engineering, Product, Operations, and external partners
• Experience defining and managing support KPIs, SLAs, and reporting frameworks
• Strong analytical mindset with the ability to turn support insights into operational and product improvements
• Comfortable working in a fast-paced startup environment with ambitious launch deadlines
• Strong communication, organizational, and stakeholder management skills
   

Nice to Have

• Experience with Intercom
• Experience with Stripe
• Experience supporting AI-powered or technology-driven consumer products
   

Why This Role?

• Be the first support hire and shape the entire customer support function
• Work directly with AI, voice technology, and consumer commerce products
• Influence product and operational decisions through customer insights
• Build and lead your own team as the company scales
• Clear growth path toward managing the future Service Center
   

Working day Mon-Fr 12am - 9pm Kyiv time

Remote, full-time, B2B, no weekends or night shifts.

Наш клієнт, Jugabet —  бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Розробляти та відповідати за стратегічний щомісячний VIP CRM-календар для клієнтів Casino та Sports, використовуючи аналітику для прийняття рішень на основі даних;
• Контролювати дохідні цілі VIP CRM та розподіл бонусного бюджету, забезпечуючи відповідність загальним бізнес-цілям;
• Моніторити співвідношення вартості бонусів до інкрементального доходу та забезпечувати позитивний ROI кампаній, оптимізуючи структуру стимулів для максимальної маржинальності;
• Розробляти, впроваджувати та постійно оптимізувати VIP lifecycle-шляхи (Onboarding, Growth, Loyalty, Churn Prevention) з чіткими KPI щодо утримання, зростання ARPU та LTV;
• Планувати, запускати та оптимізувати кампанії з VIP-апсейлу, утримання та реактивації на щоденній основі;
• Тісно співпрацювати з VIP Account Managers для узгодження автоматизованих CRM-флоу з персоналізованою ручною комунікацією, забезпечуючи безшовний клієнтський досвід;
• Керувати комунікацією через email, SMS, push-повідомлення та in-app повідомлення, забезпечуючи узгодженість і релевантність;
• Відстежувати, аналізувати та звітувати за ключовими показниками: Retention Rate, Reactivation Rate, Churn Rate, ARPU, LTV та щомісячні потоки доходу;
• Моніторити метрики конверсії кампаній (рівень прийняття, використання, виконання wagering, інкрементальний uplift) та ефективність комунікацій (Open Rate, CTR, Conversion Rate, Delivery Rate);
• Розробляти та проводити статистично коректні A/B та мультиваріантні тести з визначенням гіпотез, метрик успіху та оцінкою інкрементальності для постійного покращення результатів.

Досвід, який стане твоєю перевагою:

• Від 1 року досвіду в CRM в індустрії iGaming із безпосереднім управлінням VIP-сегментом;
• Сильне аналітичне мислення та здатність працювати зі складними наборами даних, перетворюючи інсайти на практичні стратегії;
• Досвід оптимізації бонусних витрат та аналізу ROI кампаній;
• Впевнене володіння CRM-інструментами, платформами маркетингової автоматизації та системами трекінгу ефективності;
• Глибоке розуміння поведінки гравців і динаміки життєвого циклу в продуктах Casino та Sports;
• Досвід роботи з ринками LATAM (іспаномовні країни) буде значною перевагою.

Ми цінуємо:

• Проактивність та винахідливі у вирішенні питань, пов’язаних із кампаніями, сегментацією або бонусами;
• Сильні комунікаційні та презентаційні навички, здатні чітко формулювати стратегічні звіти та рекомендації;
• Здатність працювати в динамічному середовищі з кількома ринками, частими релізами ігор та насиченим календарем подій.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Prepare and own a strategic monthly VIP CRM calendar tailored for Casino and Sports customers, leveraging analytics to drive data-informed decisions; 
• Control VIP CRM revenue targets and bonus budget allocation, ensuring alignment with overall business objectives; 
• Monitor bonus cost versus incremental revenue and ensure positive campaign ROI, optimizing incentive structures to maximize margin efficiency; 
• Develop, implement, and continuously optimize VIP lifecycle journeys (Onboarding, Growth, Loyalty, Churn Prevention) with clear KPIs for retention, ARPU growth, and LTV; 
• Plan, execute, and optimize campaigns for VIP upselling, retention, and reactivation on a daily basis; 
• Collaborate closely with VIP Account Managers to align automated CRM flows with high-touch manual outreach, ensuring a seamless and personalized player experience; 
• Manage communications across email, SMS, push notifications, and in-app messaging channels, ensuring consistency and relevance;
• Track, measure, and report on key performance metrics including Retention Rate, Reactivation Rate, Churn Rate, ARPU, LTV, and monthly revenue flows; 
• Monitor campaign conversion metrics (acceptance rate, usage rate, wagering completion, incremental uplift) and communication performance (Open Rate, CTR, Conversion Rate, Delivery Rate);

• Design and execute statistically robust A/B and multivariate tests, defining hypotheses, success metrics, and incrementality impact to drive continuous performance improvement.

   

Experience you’ll need to bring:

• At least 1 year of CRM experience within the iGaming industry, with direct exposure to VIP segment management; 
• Strong analytical mindset with the ability to interpret complex datasets and translate insights into actionable strategies;
• Experience managing bonus cost optimization and campaign ROI analysis;
•  Proficiency in CRM tools, marketing automation platforms, and performance tracking systems; 
• Deep understanding of player behavior and lifecycle dynamics within Casino and Sports products;

•  Experience working with LATAM markets (Spanish-speaking regions) will be a strong advantage.

   

It's a perfect match if you have those personal features:

• Proactive and resourceful approach  in resolving campaign, segmentation, or bonus issues quickly; 
• Strong communication and presentation skills, with the ability to deliver clear strategic reports and recommendations; 

• Ability to work in a fast-paced environment with multiple markets, frequent game releases, and dynamic event calendars.

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Наш клієнт — міжнародна онлайн-ігрова компанія, що надає послуги спортивних ставок і казино, з потужною присутністю на ринку Латинської Америки. Стратегічною метою компанії є надання високоякісного, персоналізованого ігрового досвіду, з використанням сучасних технологій і локалізованих сервісів, що враховують уподобання гравців різних країн регіону. Компанія розробляє та запускає власні ігри для казино, а також управляє власними платформами CRM, служби підтримки клієнтів (CS) та бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти та реалізовувати CRM-стратегію для окремого ринку LATAM;
• Керувати повним життєвим циклом гравця: онбординг, утримання, реактивація та VIP-напрямок;
• Впроваджувати просунуту сегментацію гравців на основі поведінкових і фінансових даних;
• Управляти багатоканальними комунікаціями (email, SMS, push-повідомлення, in-app повідомлення тощо);
• Керувати та розвивати CRM-команду;
• Відстежувати та покращувати ключові показники ефективності: LTV, ARPU, Retention Rate, Churn, NGR;
• Тісно співпрацювати з командами BI, Marketing, Product та VIP;

• Взаємодіяти із зовнішніми партнерами.

   

Досвід, який стане твоєю перевагою:

• Від 5 років досвіду в CRM із сильним фокусом на утримання клієнтів та управління їх життєвим циклом;
• Від 2 років досвіду керівництва CRM-командами або управління CRM-функцією;
• Глибоке розуміння життєвого циклу гравця, стратегій утримання та механік залучення;
• Практичний досвід роботи з CRM-платформами, такими як Optimove, Salesforce, FastTrack, Smartico або аналогічними рішеннями;
• Володіння англійською мовою на рівні Intermediate або вище;
• Підтверджений досвід роботи з ринками Латинської Америки;

• Знання іспанської мови буде значною перевагою.

   

Ми цінуємо:

• Стратегічний та орієнтований на комерційний результат лідер, здатний забезпечувати зростання CRM-напряму та покращення показників утримання;
• Приймаєте рішення на основі даних, орієнтуючись на вимірюваний бізнес-результат та постійну оптимізацію;
• Маєте успішний досвід управління людьми, створення та розвитку високоефективних команд;

• Володієте сильними навичками взаємодії зі стейкхолдерами, комунікації та пріоритизації завдань у динамічному середовищі.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. The strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the diverse preferences of Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS, and Back-office platforms.

Perfect for those who aim to:

• Develop and execute CRM strategy for a specific LATAM market;
• Own the full player lifecycle: onboarding, retention, reactivation, VIP;
• Implement advanced player segmentation based on behavioral and financial data;
• Manage multi-channel communications (email, SMS, push, in-app, etc.);
• Manage and develop the CRM team;
• Monitor and improve key KPIs: LTV, ARPU, Retention Rate, Churn, NGR;
• Collaborate closely with BI, Marketing, Product, and VIP teams;
• Communicate with external partners.

Experience you’ll need to bring:

• 5+ years of experience in CRM, with a strong focus on retention and customer lifecycle management;
• 2+ years of experience leading CRM teams or managing CRM functions;
• Strong understanding of player lifecycle, retention strategies, and engagement mechanics;
• Hands-on experience with CRM platforms such as Optimove, Salesforce, FastTrack, Smartico, or similar solutions;
• English proficiency at an intermediate level or higher;
• Proven experience working with LATAM markets;
• Spanish language proficiency would be considered a strong advantage.

It's a perfect match if you have those personal features:

• Strategic and commercially minded leader with the ability to drive CRM growth and retention performance;
• Data-driven decision maker with a strong focus on measurable business impact and continuous optimization;
• Proven people management experience, with the ability to build, develop, and lead high-performing teams;
• Strong stakeholder management, communication, and prioritization skills, thriving in a fast-paced and dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Наш клієнт, Jugabet — бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Координувати кросфункціональну роботу між командами Marketing, CRM, Product та іншими, забезпечуючи видимість пріоритетів і контроль за їх виконанням;
• Володіти ритмом зустрічей, включаючи планування сесій, ретроспектив, статус-апдейтів, ведення нотаток та контроль подальших дій;
• Покращувати процеси роботи з кількома брендами шляхом виявлення неефективностей, пропонування рішень і документування нових способів роботи;
• Підвищувати рівень використання Jira через налаштування робочих процесів, створення дашбордів і впровадження найкращих практик у командах;
• Автоматизувати рутинні завдання, такі як статус-звіти, оновлення презентацій, фолоу-апи, повторювані комунікації та дашборди, використовуючи AI та no-code інструменти;
• Співпрацювати із зовнішніми експертами та консультантами, перетворюючи їхні рекомендації на практичні рішення для щоденної роботи команд.

Досвід, який стане твоєю перевагою:

• 2–4 роки досвіду на позиції координатора, менеджера проєктів або операційного спеціаліста з роботою між кількома командами;
• Відмінні організаційні навички та здатність доводити справи до завершення — ви закриваєте всі відкриті питання;
• Впевнене володіння Jira та Confluence, комфортна робота з налаштуванням workflow і дашбордів;
• Комфортне використання AI-інструментів у щоденній роботі;
• Практичний досвід роботи щонайменше з одним no-code інструментом автоматизації.

Ми цінуємо:

• Допитливість: ви ставите уточнювальні запитання, щоб краще зрозуміти проблему, процес або робочий потік;
• Мислення людини, яка доводить справи до кінця: ви завершуєте розпочате, а незакриті питання вас турбують;
• Мислення людини, яка підтримує порядок: ви підтримуєте організованість не час від часу, а постійно. Документація, фолоу-апи та невеликі покращення не залишаються поза увагою;
• Увага до деталей: ви помічаєте невідповідності, відсутність відповідальних осіб і блокери, які інші можуть не побачити;
• Готовність ставити під сумнів: ви висловлюєте свою думку, якщо щось не має сенсу, роблячи це конструктивно та з повагою.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Experience you’ll need to bring:

• 2–4 years in a coordinator, project, or operations role across multiple teams;
• Strong organizational and follow-through skills, you close loops;
• Solid Jira and Confluence user, comfortable configuring workflows and dashboards;
• Comfortable using AI tools in daily work;
• Hands-on with at least one no-code automation tool.

It’s a perfect match if you have those personal features:

• Curiosity: You ask clarifying questions to better understand a problem, process, or workflow;
• Finisher mindset: You see things through to completion; loose ends bother you;
• Maintainer mindset: You keep things organized over time, not just in bursts. Documentation, follow-ups, and small improvements don't get forgotten;
• Attention to detail: You notice inconsistencies, missing ownership, and blockers that others might overlook;
• Willingness to challenge: You speak up when something doesn't make sense, respectfully and constructively.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a hands-on Outbound Marketing Specialist who will take ownership of outbound campaigns and directly impact lead generation and business growth.

For a perfect match, we expect 🎯

• 1+ year of experience in marketing, growth, lead generation, or outbound campaigns
• Hands-on experience with Email marketing campaigns and basic automation tools
• Confident use of LinkedIn 
• Ability to launch, manage, and optimize LinkedIn and Email campaigns
• Experience collaborating with Sales teams — supporting outreach activities, validating leads, assisting across directions
• Strong hypothesis-driven mindset: ability to generate ideas, test them, analyze results, and iterate
• Understanding of B2B marketing and client acquisition logic
• English level: Intermediate (written communication)

Nice to Have 💎

• Experience building or optimizing marketing or lead generation processes
• Familiarity with outreach or lead generation automation tools
• Experience working with additional channels or segmentation approaches
• Analytical thinking and willingness to experiment
• Understanding of IT / tech / digital environment
• Experience working with the Ukrainian B2B market

Duties & Responsibilities 💼

• Launching, configuring, and managing LinkedIn and Email outreach campaigns
• Testing new ideas, channels, segments, and messaging approaches for client acquisition
• Working closely with the Sales team:
  • supporting outreach tasks
  • validating and qualifying leads
  • maintaining campaign flow
• Researching and identifying relevant target companies and contacts
• Preparing and running targeted outbound campaigns for specific niches
• Analyzing campaign performance and key metrics
• Proposing improvements to workflows and enhancing overall campaign performance

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact

Product details:

A comprehensive Engineering Document Management System (EDMS) designed to streamline the management of engineering documents and data throughout their lifecycle. It serves as a centralized repository, ensuring that all stakeholders have access to accurate, up-to-date information, thereby enhancing collaboration and operational efficiency.

Job Summary:

The Product Owner is responsible for guiding the development and delivery of product features across the entire product lifecycle. They act as a bridge between the business stakeholders and the development team, ensuring that the product meets customer needs and delivers value. The Product Owner is a crucial role in Agile development methodologies such as Scrum and Safe. 

Key Responsibilities:

• Translation: Work with the lead Product Manager and/or senior leader to translate future vision and requirements into clearly broken down epics and stories.  Ensure that all team members understand and align with the product's goals.
• Prioritization: Create and maintain the product backlog, a prioritized list of features, user stories, and tasks. Prioritize items based on business value, customer needs, and market trends.
• User Story Development: Break down high-level product requirements into detailed user stories that can be understood and implemented by the development team. Ensure these stories are ready for implementation and meet strong agile/SAFE standards.
• Backlog Management: Continuously groom and refine the product backlog with the team, making adjustments based on feedback, changing priorities, and new insights.
• Stakeholder Communication: Act as the primary point of contact between the development team and stakeholders. Communicate progress, changes, and updates regularly to both groups.
• Acceptance Criteria: Define acceptance criteria for user stories to ensure that the development team understands what constitutes a complete and well-implemented feature.
• Sprint Planning: Participate in sprint planning meetings to select user stories and tasks for the upcoming sprint. Work with the team to ensure they have a clear understanding of the work to be done.
• Release Planning: Collaborate with the team and stakeholders to plan and prioritize releases, considering market needs and business goals.
• Quality Assurance: Ensure the product meets quality standards by accepting or rejecting the work done by the development team during sprint reviews.
• Feedback Integration: Gather feedback from stakeholders and end-users, incorporate it into the product backlog, and make adjustments as necessary.
• Escalation Management: Work with the customer success and support teams to understand and prioritize outstanding bugs and issues in upcoming sprints. 
• Risk Management: Identify and mitigate risks that could impact product development or delivery.  This includes working closely with your release manager to ensure timelines are met, tough conversations are had, mitigation strategies are put into place, and transparency is taken to leadership for assistance when needed. 
• UI/UX alignment:  work with your UX counterpart to ensure new features in the backlog have wireframes and UI designs ready to go as a critical step in sprint planning.  This includes providing feedback on the designs and working with the UI team on design sprints as well as user acceptance testing. 

Required:

• Bachelor's degree in a relevant field (e.g., business, computer science) or equivalent work experience.
• 6+ years of experience working in an Agile/Scrum environment.
• 4+ years of experience in Product Management or as a Product Owner.
• Experience with JIRA or other similar tools.
• Strong communication and collaboration skills.
• Analytical and problem-solving abilities.
• Strong organizational and time management skills.
• Presentation skills.

Preferred:

• Understanding of the industries that company operates in (manufacturing, utilities, oil & gas, chemicals, mining, pharmaceuticals, retail, etc.)
• Experience working on enterprise B2B products.
• Experience of document management applications would be a benefit.
• Understanding of CAD design practices.
• Professional Certifications (optional):
  • Certified Scrum Product Owner (CSPO)
  • Certified ScrumMaster (CSM)
  • Agile Certified Practitioner (PMI-ACP)

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we're on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That's exactly the kind of teammates we want on board.

We're building the #1 payment orchestrator in the world — and the names behind us prove it. Clients include Bolt, Ajax, Nova Post, MEGOGO. Trusted by giants like J.P. Morgan. Ranked #2 in the "Employer of the Year 2026" award by Forbes Ukraine.

About the Role and the Team

Our Platform stream acts as a backbone for product teams, handling the complexities of infrastructure, efficient technical solutions, and development frameworks. This allows product teams to concentrate on what they do best: developing and refining product features and experiences.

⚡ This role is for a builder. You'll take ownership of teams inside our Platform stream — the merchant-facing side of the shared services every other product team and merchant at Solidgate runs on.

Your mentor — Mykola Stasiuk, Senior Product Manager on the Platform stream, who leads the other two, data-oriented teams.

What You Will Own

You'll shape and evolve these core components:

• Auth — authentication, authorization, access management across all admin panels
• Notification system — how merchants and internal teams get informed, reliably
• Audit and Approval Manager — logging and approval workflows that hold up under scrutiny
• File Management — file upload, export, and report generation
• Bulk operations and MCP
• UI Kit — the shared component library other teams build their interfaces on

Why This Is Exciting

• Real leverage — one good decision here moves dozens of teams and every merchant at once, not just your own backlog
• Strong technical culture — you'll work with engineers who think about architecture, not ticket counts
• Fast feedback — ship something, and you'll see how it performs within days, not quarters
• Since the domain is technical, you're working shoulder-to-shoulder with engineers constantly — meaning you build technical depth in a fraction of the time other PMs take
• You shape it, not inherit it — parts of this domain are still being formed, so you decide how it works

You'll be great at this if:

• you have 2+ years in a B2B product — that's what matters, not your title. Whether you're a business analyst, a system analyst, an engineer, a QA engineer, or a PM: if you think like a product person, you're a match.
• you're comfortable enough with APIs and CI/CD that you don't need an engineer to explain the basics
• you bring curiosity, drive, and strong cognitive skills to everything you do
• you're a structured thinker who brings order to ambiguous, cross-team requests
• you find common ground with strong-opinioned engineers without losing your own point of view

Why Join Solidgate?

High-impact role. You're not inheriting a perfect system — you're shaping one.
Great product. We've built a fintech powerhouse that scales fast. Solidgate isn't just an orchestration player — it's the financial infrastructure for modern internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we've got it covered.
Growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
Top-tier tech team. Work alongside a proven, results-driven engineering team that delivers.

Tomorrow's fintech needs your mindset. Come build it with us.

🫂 Know top talent? We're always on the lookout. Recommend someone for our role, and if they get hired, there's a bonus waiting for you — simple as that.