Jobs at Djinni

Join a fast-growing international iGaming & Entertainment project and lead the LATAM support team!

We are an international online entertainment platform operating in the iGaming industry, actively expanding in Latin America, with a primary focus on Chile and Argentina.

Due to growth in the number of chats and new market launches, we are looking for a Customer Support Team Lead (Spanish LATAM) to manage, develop, and scale a team of chat support operators.

What You Will Do

• Lead and manage a team of Customer Support Operators (chat support).
• Organize daily operations: schedules, workload distribution, attendance control.
• Monitor, analyze, and improve KPIs (CSAT, response time, resolution rate, quality).
• Conduct onboarding, training, and continuous coaching of operators.
• Review chats and provide structured feedback and quality control.
• Act as the main escalation point for complex cases (payments, verification, bonuses, technical issues).
• Participate in hiring operators for the LATAM market.
• Collaborate with QA, Payments, Product, and other internal teams.
• Optimize scripts, workflows, and internal support processes.
• Maintain team motivation and a high standard of service quality.

What We Expect

• Spanish (LATAM) — fluent written and spoken (mandatory, checked live).
• English or Russian — good written and spoken level (for internal communication).
• 2+ year of experience as a Team Lead / Supervisor in customer support, chat support, or call center.
• Strong understanding of support KPIs and quality metrics.
• Experience in iGaming / betting / online entertainment is a strong advantage.
• Confident people-management skills: coaching, feedback, conflict resolution.
• Ability to work evening and night shifts aligned with LATAM time zones.
• High level of responsibility, stress resistance, and autonomy.
• Experience managing remote teams is a plus.

What We Offer

• Fully remote position — work from anywhere.
• 5/2 working schedule.
• Evening and night shifts aligned with LATAM time zones.
• Paid onboarding and full support during adaptation.
• Opportunity to build and grow a team in a rapidly expanding LATAM market.
• Professional growth within an international iGaming project.
• Transparent communication and fast decision-making.
• Stable long-term cooperation.

Location: Remote

Type: Full-Time

Department: Engineering / Data Sciencej / AI

We are a company based in California seeking a versatile Generative AI Engineer who sits at the intersection of software development and creative AI. You will not only generate and test high-quality AI imagery but also build and maintain the Python-based tooling that powers our workflows.

Our product is a cutting-edge AI tool that makes children the starts of their own custom stories. We have partnerships with some of the biggest entertainment companies in the world.

Most of our team is Ukrainian.

Key Responsibilities

• Tool Development & Maintenance:
  • Maintain and improve our internal Python-based applications that generate images based on specific prompts.
  • Debug and enhance code in Jupyter Notebooks and manage version control via GitHub.
  • Ensure smooth operation of tools through the Command Line Interface (CLI).
• Image Generation & Workflow Testing:
  • Execute image generation tasks using SwarmUI (training provided, but aptitude required).
  • Run rigorous testing on image outputs to ensure consistency and quality.
• Prompt Engineering:
  • Write, test, and validate prompts to achieve specific visual results.
  • Iterate on prompt strategies to improve the reliability of image models.
• Collaboration:
  • Work closely with key stakeholders to interpret requirements and translate them into technical execution, mostly around efficient and effective prompting as it relates to high-quality images.
  • Communicate technical constraints and wins to cross-functional teams.

Required Qualifications (The "Must-Haves")

• Python Proficiency (Mid-Level): You can write clean functions, debug existing code, and are comfortable working within Jupyter Notebooks.
• Command Line Confidence: You are comfortable navigating the OS, running scripts, and managing environments via CLI.
• Version Control: Standard proficiency with Git and GitHub (pull, push, merge, resolve conflicts).
• Prompt Engineering Basics: You understand how to structure a text prompt to get a desired image result and how to troubleshoot when the model hallucinates or fails.
• Language Skills: Strong professional English (written and verbal) is mandatory for communicating complex requirements with the team.

Preferred Qualifications (The "Nice-to-Haves")

• SwarmUI Experience: Familiarity with this specific interface or similar Stable Diffusion web UIs (ComfyUI, A1111).
• Cloud Autonomy: Experience setting up and managing cloud instances (AWS, GCP, or Lambda Labs) for GPU computing.
• Model Training: Experience training LoRAs, Dreambooth, or fine-tuning checkpoints.
• SOTA Knowledge: A genuine interest in the latest developments in Image Generation (Flux, SDXL, ControlNets, etc.).

Soft Skills & Cultural Fit

• High Autonomy: You don’t need to be micro-managed. If you see a bug in the tool or a way to optimize the prompt workflow, you fix it or propose a solution.
• Bridge Builder: You can act as a translator between technical code and creative visual requests.
• Fast Learner: You can pick up new tools (like SwarmUI) with a short learning curve.

Gypsy is looking for a Traffic Data Analyst to explore marketing traffic performance, player cohorts, and acquisition ROI. You’ll connect data, marketing, and finance — ensuring that traffic investments translate into measurable impact and sustainable business growth.

🧭 What makes you a great match:

• 3+ years of experience in data analytics, with a focus on traffic or marketing performance;
• Deep understanding of affiliate marketing, traffic attribution, and ROI metrics;
• Proven experience in analyzing LTV, CAC, payback, and cohort retention curves;
• Strong SQL and Python (Pandas, NumPy) skills for data exploration and cohort-based analysis;
• Understanding of predictive modeling principles and experience collaborating with data science teams;
• Excellent communication skills and the ability to translate data into clear business actions;

• Curiosity, persistence, and strong attention to detail — you dig until the answer is found.

   

✨ Nice to have:

• Experience in iGaming;
• Familiarity with traffic structures (affiliate, media buying, SEO, PPC);
• Experience integrating data from multiple tracking systems;
• Knowledge of ETL / DWH concepts (Airflow, dbt, Trino, etc.);

• Background in financial analytics or ROI forecasting.

   

📋 Your daily adventures:

• Analyze the performance of traffic sources and affiliates by cohort, geography, device, and channel to identify top- and underperforming sources;
• Monitor payback periods, retention curves, and profitability by cohort to highlight scalable versus unprofitable traffic;
• Work with the Finance Team to reconcile marketing spend with player value and revenue, contributing to monthly P&L reviews and forecasts;
• Build and maintain frameworks for assessing traffic quality using engagement, deposit, and retention KPIs, while detecting anomalies or potential fraud;
• Collaborate with Data Science on LTV and churn prediction models by defining input features and validating model outcomes;
• Provide actionable recommendations on which traffic sources to scale or pause based on ROI and trend analysis;
• Detect and investigate unusual traffic patterns, drops, or spikes, and propose corrective actions;
• Develop and maintain dashboards that visualize acquisition KPIs, traffic cost efficiency, and ROI trends;
• Ensure consistent definitions and metrics across affiliate, finance, and product analytics teams;
• Present findings and insights to management, transforming complex data into clear business decisions.

Benefits

💸 Flexible payment options: choose the method that works best for you;
🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Gypsy is looking for a Business Intelligence Analyst Lead to head the analytics stream connecting player behavior, traffic performance, and product insights.
This role is for someone who thinks in numbers, sees patterns in data, and can translate analytics into clear business and product actions.

🧭 What makes you a great match:

• 4+ years of experience in data analytics, with at least 2 years in iGaming;
• 1+ year of team management experience;
• Deep understanding of traffic, conversion, LTV, retention, and monetization metrics;
• Hands-on experience with SQL (PostgreSQL / BigQuery) and Python (Pandas, NumPy);
• Confident use of BI tools — Tableau / Superset / Looker Studio;
• Strong understanding of the player lifecycle and user journey analytics;
• Proven leadership experience — setting priorities, mentoring, and managing analysts;
• Excellent communication and presentation skills; ability to deliver insights effectively across business and product teams.
   

✨ Nice to have:

• Experience with machine learning–based analytics (e.g., churn prediction, player segmentation);
• Understanding of affiliate tracking systems and multi-operator analytics;
• Familiarity with game economy principles — bonus mechanics, RTP, and game-level metrics;
• Knowledge of ETL / DWH processes (Trino, Airflow, Iceberg, etc.).

📋 Your daily adventures:

• Lead the analytics stream focused on traffic, player behavior, and product performance;
• Analyze acquisition sources, affiliate performance, conversion rates, and player LTV to identify growth opportunities and inefficiencies;
• Examine player engagement, retention, and monetization patterns to recommend product improvements that enhance user experience and revenue;
• Build end-to-end visibility from traffic to gameplay and payments, linking acquisition quality to downstream monetization;
• Conduct experiment and A/B test analyses for product and marketing teams, evaluating the impact of bonuses, features, and onboarding flows;
• Ensure data accuracy across platforms (operators, back offices, analytics tools); validate tracking setups, event accuracy, and funnel integrity;
• Oversee the creation of dashboards in Tableau / Superset reflecting key traffic, product, and financial metrics;
• Collaborate closely with DWH, product, and affiliate teams to align KPIs, prioritize initiatives, and standardize data definitions;
• Mentor analysts within the stream, establish best practices, review deliverables, and ensure high-quality data storytelling;
• Present findings and actionable insights to stakeholders, transforming complex analytics into clear business narratives.
   

We are looking for a Technical Support Manager (L1) to provide high-level assistance to our customers and partners. This role includes diagnosing and troubleshooting software issues, as well as configuring customer and provider accounts, including AI models.

📌 Please note: This position requires working night shifts, including:

One shift from 11:00 PM to 8:00 AM (23:00 – 08:00)
One shifts from 10:00 PM to 7:00 AM (22:00 – 07:00)
 

Primary responsibilities of a Technical Support Manager:
- Diagnose and troubleshoot technical issues, including account setup;
- Ask customers targeted questions to quickly understand the root of the problem;
- Guide clients and providers through issue resolution via phone, email, or chat;
- Properly escalate unresolved issues to appropriate internal teams;
- Provide prompt and accurate feedback to customers;
- Oversee the integration pipeline;
- Configure provider and client accounts;

- Utilize AI models to automate issue diagnostics, analyze client data, and optimize support processes.

Requirements & Skills

- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role;

- Ability to diagnose and troubleshoot basic technical issues;

- Experience working with AI models for data analysis, process automation, or customer support;

- Excellent problem-solving and communication skills;

- Excellent skills in SQL;

- Ability to provide step-by-step technical help, both written and verbal;

- BS degree in Information Technology, Computer Science, or relevant field.

Probation

- Standard probation — 3 months (may be exceptional cases)

Hi guys from USA👋

We are looking for a motivated and experienced Sales Manager to join our team.
Requirements:
- Work experience in corporate sales, outsource from 4 years (IT projects, projects for the construction of networks (SB, SCS, automation);
- knowledge of the corporate market of USA;
- presentation skills;
- focus on the result;
- the ability to work in a team, benevolence, responsibility;
- availability of a working active client base;
- English - C2 or native.

- Record a short video with answers to the hiring manager's questions.

Duties:
- Search and attraction of potential customers;
- Conducting commercial negotiations, concluding agreements;
- Sale of company products and services;
- Development and support of partnership relations with corporate clients;
- Relationship management in ongoing projects;
- Participation in tenders;
- Organization and conducting of presentations for clients.

Our client is an international product-based IT company specializing in the iGaming industry.
Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.

We are currently looking for a Team Lead of Retention.

🗺️ Location: EU.

📋 Key responsibilities and your contribution:

• Developing and implementing customer retention strategies to improve key metrics.

• Creating automated user engagement workflows, including segmentation, personalization, and performance analysis.

• Managing projects and campaigns within retention and automation.

• Using analytical tools to identify growth opportunities and generate hypotheses.

• Analyzing retention campaigns to improve their effectiveness and profitability.

• Developing comprehensive customer retention plans leveraging automation and multi-level engagement sequences.

• Leading a team and collaborating with stakeholders and other departments.

📚 Your qualifications:

• Work experience as a Retention Manager or Team Lead for at least three years in the iGaming niche.

• Experience working with various CRM systems and communication channels.

• Strong understanding of the technical aspects of launching automated campaigns.

• Knowledge of different elements of building a retention strategy: tone of voice, email marketing and deliverability, segmentation, personalization.

• Experience using analytical tools, developing and testing hypotheses.

• understanding of iGaming product metrics.

• Proactive, initiative-driven, and results-oriented.

• Ability to work collaboratively within a team and provide effective leadership.

• Strategic thinking and a clear vision of the “big picture.”

• Strong time management skills, with a focus on prioritizing tasks and assessing timelines.

• Attention to detail and high concentration at work.

• Ability to make independent decisions based on data and logic.

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

We are a leading trading platform that is expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.
 

We are currently growing our Backend Team and looking for great Engineers with an interest in trading to join us! Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team's efforts directly impact our ability to offer clients a seamless and secure trading journey.
 

We believe great engineering talent not only delivers excellent code, but also lives our values. We are looking for someone who is eager to go fast , willing to innovate and grow , who knows how to listen, respect and support , strives to exceed client expectations , and takes full ownership to achieve real results.

Core responsibilities:

• Design and build scalable, low-latency, and high-performance backend services
• Develop distributed and asynchronous systems ensuring reliability and fault tolerance
• Optimise performance across JVM, databases, caching, and networking layers
• Apply security best practices in handling client PII and financial transactions
• Use event-driven architectures and modern messaging solutions (e.g. Kafka)
• Collaborate with cross-functional teams to align architecture with business needs
• Maintain high code quality through testing, code reviews, and CI/CD practices
• Leverage AI tools to accelerate development, testing, and delivery
   

Additional core responsibilities (crypto focused):

• Design and build backend systems for custody, wallet services, staking, and trading.
• Implement secure key-management and transaction-signing workflows (multisig, MPC, HSM).
• Integrate with blockchain nodes, custody providers, CEX/DEX APIs, and staking protocols.
• Support the integration of third-party staking service providers and manage the associated workflows, including delegation, monitoring, and reward distribution.
   

What you will need: Experience & domain knowledge:

• Proven experience in FinTech, Banking, or related financial domains
• Strong understanding of distributed systems architecture and the client–server model
• Ability to design and maintain scalable, low-latency, high-performance systems
• Solid knowledge of concurrency, multithreading, and asynchronous programming
• Awareness of security best practices in handling PII and financial transactions
• Basic understanding of network protocols and troubleshooting
• Experience working in a product-led fast-paced environment as a team player
   

Additional experience & domain knowledge (crypto focused):

• Strong understanding of blockchain fundamentals: consensus, mempool, finality, gas mechanics, security considerations, and transaction lifecycles.
• Hands-on experience with major chains (e.g., Ethereum, Bitcoin, Solana, Cosmos, Polygon).
• Deep experience with wallet systems, key management, multisig/threshold signatures, hot/cold wallet architecture, and secure signing pipelines.
• Experience with custody platforms (Fireblocks, BitGo, Ledger Enterprise, Copper) or building custody-grade internal wallet infrastructure.
• Practical experience with staking/validator operations, including rewards, uptime, monitoring, and slashing mitigation.
   

Technical skills:

• Java and Spring: Advanced knowledge of Java Core technologies and the Spring framework
• Data Mastery: Proficiency with SQL databases, ensuring optimal performance, structure, and replication
• Concurrency & Async programming: advanced understanding and hands-on experience in asynchronous programming methods.
• Events streaming: Understanding of the event driven architecture (Kafka or similar solutions).
• Operational Proficiency: Understanding and hands-on experience with Ops activities, Kubernetes, pipelines, Fit Flow and modern CI/CD patterns and strategies
• AI tools: ability to effectively use AI technologies in engineering work e.g. applying AI for coding assistance, debugging, testing, documentation, and optimisation of workflows
   

Soft skills:

• Communication: Effective communication skills, especially with teams responsible for security, operations and product
• Analytical thinking: Ability to tackle and investigate complicated problems and convert it to the task
• Adaptability to Rapid Changes: Demonstrated capability to adjust to quick technological shifts and evolving business requirements
• Ownership and Accountability: Readiness to take ownership of tasks, issues as well as demonstrate accountability of the results and outcome
   

Nice to have:

• Performance: Knowledge of JVM performance optimization practices
• No-SQL: Experience working with no-SQL databases is a big plus
• In-memory storage: Strong knowledge of in-memory cache solutions
• Familiarity with double-entry accounting
• Understanding of DeFi protocols, liquidity mechanisms, yield strategies, or governance systems.
• Exposure to MEV concepts, transaction simulation, or on-chain execution optimization.
   

What you will get in return:

• Competitive salary and annual performance-based bonus
• Generous annual leave policy
• Health insurance and pension fund, with additional benefits depending on location
• Hybrid working model (3 days from office) or fully remote across the country of employment
• Workation policy (30 days remote from anywhere in the world)
• Two additional paid days per year dedicated to volunteering

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Our client is an international product-based IT company specializing in the iGaming industry.
Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.
We are currently looking for a Head of Retention.

📋 Key responsibilities and your contribution:

• Develop and implement the overall player retention strategy across all verticals and communication channels (email, push, SMS, in-app, messengers, call center).
• Lead and manage the Retention team, call center, and copywriters: hiring, training, motivation, and performance evaluation.
• Analyze market trends and competitors, introduce new technologies, tools, and approaches (including AI/ML).
• Oversee and improve internal CRM and retention tools, manage technical issues and task prioritization.
• Build and develop analytics: segmentation, cohort analysis, hypothesis testing, and evaluating impact on LTV, ARPU, and churn.
• Enhance loyalty programs and VIP player communication, improving efficiency of high-value player management.
• Scale personalized campaigns and automated trigger journeys; collaborate with the Promo team on bonuses, promotions, and tournaments.
• Plan, manage, and optimize the retention budget.
• Select and manage communication providers (SMS/email), ensure deliverability and quality of messaging.
• Collaborate with Product, Marketing/Affiliate, Analytics, Billing/Payments, Operations, and Support to align retention initiatives and share insights.

📚 Your qualifications:

• 3+ years of experience as a Head of Retention
• Strong expertise across retention, marketing, product, and analytics
• Proven experience managing and growing a retention team.
• Deep knowledge of CRM platforms, bonus mechanics, loyalty programs, and gamification.
• Skilled in working with large datasets, generating insights, and making data-based decisions.
• Continuous market and competitor research, driving the implementation of cutting-edge technologies (from new channels to AI/ML) and innovative retention practices.
• Advanced proficiency in BI tools and analytics (segmentation, cohort analysis), with experience in building comprehensive KPI monitoring systems and deriving actionable insights.
  
   

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

As a part of systems and reports testing team you will manage Associates to perform testing of IT general controls, automated controls, IT dependent and manual reports.

Main duties in the position:

• pre-review of documented results of work prepared by junior team members in the firm’s documentation repository;
• project and team management in coordination with senior colleagues (Manager / Senior Manager);
• analyze and address complex issues;
• navigate complex and evolving situations;
• gain insights into business contexts within Quality Management program;
• support and develop junior staff;
• build and maintain relationships with Business process owners and IT personnel.

Requirements:

• experience in IT audit / processes / Internal Audit, including review of IT areas;
• willingness to on-job learning, professional growth and development;
• good team player, flexibility;
• good communication skills, problem solving, conflict resolving skills;
• readiness to work with tough deadlines;
• fluent English (ability to keep English speaking interviews), any european language is a plus;
• experience in data analysis (Excel, Power BI, Power Query, Alteryx, SQL) is a plus;
• CISA, CIA (completed or commenced with passing few papers), ISO27001 Auditor, and other relevant certifications in a field of IT audit, Information security, Cyber security, AI are a plus.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

As we scale Documents to the web and prepare to launch a brand-new product, we’re entering an exciting new stage of growth. To make this journey successful, we’re looking for a Creative Producer who will be responsible for building and scaling how advertising creatives are produced across the company.

What will you do:

• Own the creative concept stage: generate ideas, angles, and scripts for ad creatives and prepare clear briefs for designers and the team.
• Collaborate closely with PMMs, Paid Social, and Creative specialists to decide what concepts should be produced and tested.
• Ensure creative output meets brand, quality, and performance standards across all channels.
• Turn data, performance insights, and market research into new creative concepts and hypotheses.
• Scale creative production using AI tools, freelancers, and UGC, working within a shared production flow.
• Track creative performance and continuously iterate on concepts and formats to improve CPI, CPM, installs, and conversions.
• Run creative sprints in Jira, align teams on priorities and timelines, and proactively remove blockers to keep delivery moving.

About you:

• At least 2 years of experience in a Creative Producer or similar role.
• Experience with paid social and performance creatives on platforms like Meta, TikTok, and Google, and the ability to turn social trends into effective ad ideas.
• Strong creativity and taste, with the ability to turn ideas into clear, engaging scripts and concepts.
• Confident writing and storytelling across ad formats.
• Excellent project and time management skills. 
• Act with ownership and a proactive mindset. 
• Fluent English for working in an international team and writing clear, natural ad copy. 

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

Responsibilities

• Manage CEO’s calendar, meetings, and priorities
• Track tasks, decisions, and deadlines; follow up until completion
• Send timely reminders and ensure commitments are met
• Plan schedules and meetings
• Coordinate communication with teams and partners
• Handle orders, logistics, and administrative tasks
• Maintain organized systems, documents, and records
• Provide proactive, reliable day-to-day support to the CEO

Skills & Qualifications

• Advanced English (written and spoken)
• Highly organized, detail-oriented, and reliable
• Strong follow-up and time-management skills
• Ability to prioritize and manage multiple tasks
• Excellent communication and discretion
• Proactive, self-driven, and solution-oriented

• Readiness to work from 11:00 to 20:00 Kyiv time
   

  We offer

• Medical insurance after the trial period ending;
• Team-building activities;
• 24 paid vacation days per year;
• 5 paid sick leave days per year.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Schedule: 10:00 AM - 18:00 PM Kyiv time

What we’re looking for

• At least 0,5 year of hands-on recruiting experience. You know how to spot real potential, not just keywords on a resume.
• Confidence using sourcing platforms like LinkedIn, DOU, Djinni, and beyond.
• Curiosity and persistence — you love the chase, and you know how to attract the right people through smart outreach.
• Strong organization and communication skills. You keep things moving, clearly and thoughtfully.
• A genuine interest in people. You listen, you notice, you care.

What you’ll be doing

• Proactively search for candidates who fit both the role and our culture.
• Review profiles and applications, conduct meaningful first conversations, and guide candidates through the process with care.
• Build real connections — you’ll be the first person candidates meet, and the one who sets the tone for what our company feels like.
• Keep our recruitment process organized, transparent, and human-centered.
• Create an experience where every candidate — whether hired or not — walks away with a positive impression of who we are.

What We Offer:

• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

About the Company:
 

Spokey is a well-established European sports and recreation brand with over 20 years of market presence and strong financial stability. The company is part of a capital group with annual revenue of approximately 90M EUR. Our team consists of 60 people, most of whom are from Poland and Czech Republic.
 

Currently, Spokey’s online sales are driven mainly by an indirect B2B model on marketplaces, which limits control over brand presentation, margins, and customer experience. The company’s goal is to strategically transform its e-commerce channel, shift to a direct-to-consumer (D2C) marketplace model, regain full control over the brand in online channels, and significantly increase market share, starting with Allegro. Further expansion to Decathlon Marketplace and Amazon (Europe) is a key part of the long-term vision.
 

This role is critical to building a new strategic business pillar and leading the digital transformation of sales.
 

• 5+ years of experience
• Salary $5000-8000+ bonus
• Hybrid work format (minimum 2 days every second week in the office in Katowice (Poland)
• Polish language B2-Advanced
• English language B2-Advanced

‼️ Please note that this is not a remote work format. You must be located in Poland and be able to visit the office at least 2 times a week ‼️

Your Responsibilities:
 

• Audit the current performance on Allegro and identify reasons for lost market share;
• Analyze data and competitors to build a clear growth strategy;
• Resolve operational and technical issues (ERP integrations, product feeds, automation, invoicing);
• Take a hands-on approach in the early stage, managing offers and processes manually where needed;
• Plan and execute the transition from a B2B B2C to a D2C marketplace model;
• Build logistics and customer service processes tailored to B2C;
• Launch and scale sales on Decathlon Marketplace and Amazon (Europe);
• Build and manage an e-commerce / marketplace team;
• Take full ownership of the channel’s financial results (P&L).
   

Requirements:

• Deep, hands-on experience with Allegro (mandatory);
• Experience with marketplaces such as Decathlon Marketplace and/or Amazon;
• Proven experience in building or transforming D2C / marketplace sales channels;
• Strong understanding of e-commerce systems, ERP integrations, and product feeds;
• Advanced analytical and data-driven decision-making skills;
• Ability to combine strategic thinking with operational execution;
• Entrepreneurial mindset and strong ownership mentality;
• Confidence to challenge decisions and defend strategies with data.
   

Benefits:

• Salary: $5000-8000 + performance-based bonus
• Courses and trainings at the company expense
• Paid vacations, sick days, holidays off days 
• Official employment
• Corporate psychologist services
• Referral and support programs
• Big discount for the company products
• Direct reporting to the Owner / CEO with high decision-making autonomy
• Possibility of developing your career and mastering adjust professional fields
• Opportunity to build and scale a key business area from the ground up
• Long-term growth potential up to C-level

N-iX is looking for a Lead/Senior Kotlin Engineer to join our team.

Our customer is a fintech company that provides flexible buy-now-pay-later solutions, enabling consumers to split purchases into transparent, interest-free, or interest-based payments. The customer's Platform team is responsible for managing critical services that are essential to the success and sustainability of the organisation. In simple terms, the team handles transactional communication send-outs to customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations. The recent high-priority initiatives include re-architecture/platform modernisation, high availability, and internationalisation efforts; these are vital for our organisation's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively.
 

Main Responsibilities:

• Design and develop a robust and extensible Kotlin framework and platform.
• Own and deliver quarterly goals by leading engineers through ambiguity to solve open-ended problems while ensuring team support throughout delivery.
• Collaborate across the product development lifecycle with product management, design, and analytics to participate in ideation and articulate technical constraints.
• Drive decision-making and risk assessment by partnering on strategic technical choices that properly consider trade-offs and business impact.
• Proactively identify and resolve systemic issues across projects, processes, and technology, advocating for and leading the implementation of solutions.
• Ensure operational excellence and availability by creating and monitoring metrics, supporting "keep the lights on" efforts, and participating in an on-call rotation.
• Foster a culture of quality and ownership by setting high standards for code reviews and design, and advocating for best practices through technical writing and talks.
• Mentor engineering talent by providing actionable feedback, guidance, and leading by example to grow the team's capabilities.
   

Role Requirements:

• At least 5 years of proficiency in Kotlin with extensive experience designing, developing, and launching backend systems at scale
• Deep experience with distributed systems and high-availability architectures
• Experience in technical leadership in system design, with a proven ability to deliver significant features using elegant, simple, and extensible designs
• Strong infrastructure knowledge, including technologies such as AWS, MySQL/DynamoDB, and Kubernetes
• Proficiency in large-scale codebase management, utilizing a suite of tools and practices that ensure safe and efficient technical changes
• Experience in operational monitoring, including the use of metrics and tracing to maintain system health
• Excellent collaboration skills for effective partnership with global, cross-functional engineering teams
• Well spoken and written knowledge of the English language (C1)
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers