Jobs at Djinni

Check Point is looking for a Senior GO Developer to team developing platform in cybersecurity and SaaS for simplifying network security for the modern and distributed workforce by transforming the outdated, complex, hardware-based network security technologies of the past into one unified, easy-to-use, and scalable software solution. You will be part of multi-national distributed team responsible for multiple desktop and mobile device agents.

Join to our international team with offices in New York, Los Angeles, Tel-Aviv and Vinnytsia.

RESPONSIBILITIES

• Writing scalable, robust, testable, efficient, and easily maintainable code and services that are part of our Core Network as a Service components.
• Develop advanced services of cloud network solutions.
• Maintain high-performing, scalable, and testable code.
• Practice peer review and collaborative programming.

SKILLS

• 5+ years of experience with GO development.
• 6+ years of professional software engineering experience.
• Experience with networking protocols, routing, tunnelling, etc.
• Experience with architecture and design of distributed services / microservices / scalable solutions.
• Experience in a cloud environment.
• BSc in Computer Science / Software Engineering or equivalent.
• Upper-Intermediate level of English.

WE OFFER

• Work in a creative friendly environment using cutting-edge technologies.
• Work-life balance and flexible schedule.
• Competitive compensation with focus on your expectations; annual salary review.
• 24-day paid vacation and 100% paid sick leave.
• Financial support and legal support for individual entrepreneurs from our side.
• Professional, language and soft skills trainings.
• Health insurance coverage: individual and family, Fitness plan.

At BeHard, we believe extraordinary results require extraordinary commitment. Our mission is to build world-class products that transform lives - through discipline, challenge, and action. BeHard has previously ranked Top 2 in Canada in Health & Fitness and Top 20 globally.

We’re looking for a proactive, ambitious Customer Support Specialist who will deliver excellent support to BeHard users and play a key role in scaling this function.

What You’ll Do

• Communicate with users through written channels only (email, chat, social media), advising them on BeHard products and features, and handling feedback and complaints.
• Identify user issues, investigate root causes, gather relevant details, and work closely with QA and engineering teams to drive resolution.
• Collect, analyze, and pass user feedback to the product team to help improve the product.

About You

• 6+ months of commercial experience as a Customer Support Agent or Manager.
• Hands-on experience with Intercom or another customer support platform.
• Strong written communication skills, a customer-first mindset, and the ability to stay calm under pressure. Ability to find a personalized approach for each user.
• Experience using AI-powered support tools (e.g., Intercom Fin) to improve response quality and self-service.
• Well-developed critical and analytical thinking skills with a strong solution-oriented mindset.
• Experience working in a B2C environment. 
• Strong sense of ownership, responsibility for results, and the ability to work independently.
• Fluency in English, with confidence in written communication.

Why Join Us

• Work at a fast-growing US-based startup - make a real impact from day one
• Creative freedom - test ideas, shape the visual style, and propose any concepts
• Learn and grow fast - access high-growth projects, clear briefs, and strong references
• Flexible & remote - work when and where you’re most productive
• Direct influence - collaborate with founders and help shape the future of the product 

Benefits

• Fully remote from any safe location worldwide
• 20 paid vacation days per year
• Unlimited sick days
• Career growth & development opportunities

Hiring Process

• Pre-screen
• Technical interview
• Offer

Ready to build something extraordinary? Let’s do it together.

IMPORTANT! Relevant as of February 12, 2026, 1 month Company Bootcamp. 

We are looking for a motivated Lead Generation Manager (IT, Sales) with a proficient knowledge of English (Certificate isn't required). One of the interviews is conducted in English. If you’re ambitious, self-driven, and ready to grow within the IT sales industry, join us! We offer comprehensive training, transparent bonuses, and reliable payouts. Those who work hard earn well.

Earnings: $1000 fixed salary per month + bonuses. 

With bonuses for meeting the minimum KPI, you are guaranteed to earn from $250 to $750 per month. To earn more, you need to participate in sales, allowing the Sales Manager to share their bonus with you (a common practice). All team members who have worked with us as Sales Managers or Lead Sales Managers started as Lead Generation Managers.

Test assignment

• To move on to the next step, please fill out thе survey. It will take you literally 15-30 minutes.
• The Company may, at its sole discretion, not provide applicants with the reason for being rejected and technical details of the test completed.
• Once getting to the 3rd stage of the interview, the candidate will have the opportunity to receive feedback from a technical specialist regarding your test task including technical details.
• Link to the test assignment is sent by request.

By clicking on the link (company name) in the vacancy header, you can find brief information about our company, video, photos, contacts of the HR manager and a link to our website.

Working conditions

• Remote format of work 
• First month will be a paid Company Bootcamp period ($500/month)
• $1000 fixed & bonuses from $250 to $750
• All details of the bonus system will be provided during the interview;
• We work officially (Private Entrepreneur by contract);
• Working day from 8:00 to 17:00 (The plan for the day is made at the stand-up meeting and must be accomplished (considering common sense) within the day according to the checkpoints. After accepting the work, the manager finalizes the working day);
• If necessary, additional equipment is provided (second monitor, work laptop);
• Access to our sales books library and courses for further sales skills development.;
• Mentorship from sales manager and other colleagues and career growth to a sales manager role;
• Training in IT technical knowledge (theory);

• English classes 2 times a week (two-person group, outside of working hours).

   

Requirements

• English: Advanced, is required;
• 6+ months of experience in IT lead generation;
• Have an understanding of web development technologies;
• Be ready to study a large theoretical base of IT terms and concepts needed for daily work;
• Willingness to study sales literature and develop yourself further as a sales specialist;
• Knowledge of Google Docs and Google Sheets;
• Perseverance, computer power user skills and attention to details;

• Other accompanying skills.

   

Responsibilities

• Search for new leads on different platforms (Linkedin, Upwork, Fiverr and other boards);
• Processing incoming requests from leads;
• Writing unique, non-template offer letters to potential customers;
• Presentation of the company's services and tech stack;

• Supporting the Sales Managers in lead qualification and information handoff.

   

Opportunities & Benefits

• Each employee has a mentor and together with him develops an PDP (Personal Development Plan) to improve skills and knowledge in different areas;
• Opportunity to grow to the position of Sales Manager in-house;
• The ability to independently influence your earnings through bonuses based on the quantity and quality of acquired clients.

IMPORTANT! Relevant as of February 12, 2026, 1 month Company Bootcamp. 

We are looking for a motivated Lead Generation Manager (IT, Sales) to help drive our client outreach and lead identification efforts. If you’re ambitious, self-driven, and ready to grow within the IT sales industry, join us! We offer comprehensive training, transparent bonuses, and reliable payouts. Those who work hard earn well.

Earnings: $500 fixed salary per month + bonuses. 
With bonuses for meeting the minimum KPI, you are guaranteed to earn from $250 to $750 per month. To earn more, you need to participate in sales, allowing the Sales Manager to share their bonus with you (a common practice). All team members who have worked with us as Sales Managers or Lead Sales Managers started as Lead Generation Managers (IT, Sales).

Test assignment

• To move on to the next step, please fill out thе survey. It will take you literally 15-30 minutes.
• The Company may, at its sole discretion, not provide applicants with the reason for being rejected and technical details of the test completed.
• Once getting to the 3rd stage of the interview, the candidate will have the opportunity to receive feedback from a technical specialist regarding your test task including technical details.
• Link to the test assignment is sent by request.

By clicking on the link (company name) in the vacancy header, you can find brief information about our company, video, photos, contacts of the HR manager and a link to our website.

Working conditions

• Remote format of work 
• First month will be a paid Company Bootcamp period ($500/month)
• $500 fixed & bonuses from $250 to $750
• All details of the bonus system will be provided during the interview;
• We work officially (Private Entrepreneur by contract);
• Working day from 8:00 to 17:00 (The plan for the day is made at the stand-up meeting and must be accomplished (considering common sense) within the day according to the checkpoints. After accepting the work, the manager finalizes the working day);
• If necessary, additional equipment is provided (second monitor, work laptop);
• Access to our sales books library and courses for further sales skills development.;
• Mentorship from sales manager and other colleagues and career growth to a sales manager role;
• Training in IT technical knowledge (theory);

• English classes 2 times a week (two-person group, outside of working hours).

   

Requirements

• English: at least Upper- Intermediate written, is required;
• 6+ months of experience in IT lead generation;
• Have an understanding of web development technologies;
• Be ready to study a large theoretical base of IT terms and concepts needed for daily work;
• Willingness to study sales literature and develop yourself further as a sales specialist;
• Knowledge of Google Docs and Google Sheets;
• Perseverance, computer power user skills and attention to details;

• Other accompanying skills.

   

Responsibilities

• Search for new leads on different platforms (Linkedin, Upwork, Fiverr and other boards);
• Processing incoming requests from leads;
• Writing unique, non-template offer letters to potential customers;
• Presentation of the company's services and tech stack;

• Supporting the Sales Managers in lead qualification and information handoff.

   

Opportunities & Benefits

• Each employee has a mentor and together with him develops an PDP (Personal Development Plan) to improve skills and knowledge in different areas;
• Opportunity to grow to the position of Sales Manager in-house;
• The ability to independently influence your earnings through bonuses based on the quantity and quality of acquired clients.

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

This is a full-time position requiring the successful candidate to work 5 days a week, 8 hours a day, from our office. Time-to-time this position may require overtime work. 

Responsibilities

• Lead and manage the support organization, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Experience working cross-functionally with engineering, product, and commercial teams
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organized with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience in live streaming, video delivery, sports broadcasting, or betting platforms
• Familiarity with support tooling, ticketing systems, and incident management platforms
• Background in platform-as-a-service or B2B2C business models

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We’re looking for a skilled IT Recruiter to manage the full recruitment cycle and help our team hire skilled software developers and IT specialists.
This role is ideal for a proactive recruiter who enjoys fast-paced work.

What you’ll do

• Own the full recruitment lifecycle for IT and software development roles, from sourcing to final hiring
• Proactively source and engage software developers and IT professionals across multiple platforms (LinkedIn, Djinni, DOU, and others)
• Build, manage, and continuously expand a high-quality developer talent pipeline
• Prepare and present structured candidate profiles (CVs, summaries, and video introductions)
• Coordinate the technical interview process: scheduling interviews, assigning test tasks, collecting and sharing feedback
• Prepare and negotiate job offers, guiding candidates through decision-making
• Maintain an accurate and up-to-date candidate database
• Coordinate contract signing and onboarding steps with candidates
• Collaborate closely with Sales and Technical teams to ensure efficient hiring workflows
• Continuously analyze and improve recruitment strategies, tools, and candidate experience

What we’re looking for

• Upper-intermediate English (B2+), written and spoken
• 1+ year of experience in full-cycle IT recruitment
• Strong experience sourcing software developers and technical specialists
• Familiarity with sourcing across multiple regions (Europe, USA, LATAM)
• Proactive, self-driven, and results-oriented mindset
• Ability to adapt quickly and manage shifting priorities
• Motivation to learn, grow, and improve recruitment processes
• Client-facing experience and strong stakeholder communication skills are a plus

What we offer

• Fixed salary within our range + performance-based bonuses
• Fully remote work format
• Flexible working hours
• Continuous growth in a fast-paced environment
• Opportunity to influence and improve hiring processes for technical roles

We are seeking a strategic and visionary Head of Commercial to drive the B2B growth of our slot games portfolio. In this role, you will not only lead operator partnerships and revenue growth but also build and structure our Product, Marketing, and Development teams from the ground up. You will play a key role in defining commercial strategy, creating operational processes, and shaping the future of our studio.

Responsibilities:
- Commercial Strategy & Planning: Develop and implement a comprehensive B2B commercial strategy aligned with company goals and long-term growth.
- Team Building: Establish and lead the Product, Marketing, and Development teams. Define roles, responsibilities, workflows, and KPIs to ensure efficient cross-functional collaboration.
- Business Development: Identify, engage, and secure partnerships with casino operators, aggregators, and distribution platforms worldwide.
- Contract Negotiation: Lead licensing deals, revenue share agreements, and partnership contracts, ensuring mutually beneficial outcomes.
- Revenue Growth & Market Expansion: Analyze market trends, competitor activity, and player behavior to identify new opportunities and optimize revenue streams.
- Cross-Functional Leadership: Oversee the integration of product development, marketing campaigns, and operational execution to ensure cohesive and commercially successful game releases.
- Performance Monitoring: Track KPIs across commercial activities and team performance, using insights to refine strategy and drive growth.
- Market & Regulatory Awareness: Ensure all commercial activities comply with licensing requirements and relevant market regulations.

Qualifications:
- Experience: 5+ years in commercial, business development, or B2B sales roles in iGaming, preferably with slot games.
- Leadership & Team Building: Proven experience building and managing multidisciplinary teams. Strong ability to motivate, mentor, and develop talent.
- B2B Expertise: Strong network with casino operators, aggregators, and platform providers. Demonstrated success in partnership management and deal negotiation.
- Market Knowledge: Deep understanding of global iGaming markets, regulatory environments, and industry trends.
- Strategic & Analytical Skills: Ability to analyze data, identify opportunities, and make data-driven decisions.
- Communication: Excellent interpersonal, negotiation, and presentation skills.
- Passion for iGaming: Strong interest in casino and slot games, with understanding of commercial and operational aspects.
- Preferred: Experience in launching products internationally or managing multiple operational functions is a plus.

This is a unique opportunity to shape the commercial strategy and internal structure of a growing B2B slot game studio, leading both revenue growth and the creation of high-performing teams.

Hey! Other Land team sending “cheers” to you. We’re currently looking for Product Designers to join our team full-time or collaborate with us on a project basis.

 

Who We Are:
 

At Other Land, we might label ourselves a Product Design Agency, but delve deeper, and you'll find a group of 11 people deeply committed to the craft of a good product design. We work extensively with both startups and established companies to support and realize their ambitions.

For our clients, we're more than just an extended design team; we're strategic partners. We bring fresh perspectives, infuse innovative design strategies, solve complex problems, and help businesses establish their recognizable visual identity, among other things. While we respect limitations, we always seek ways to enhance, add extra value, and optimize.

Our team is spread out all over the world. We catch up weekly on Zoom to discuss ongoing projects, share knowledge, and ensure we’re on the same page. Whenever possible, we’re trying to find an opportunity to grab a coffee or a bite in Kyiv or other cities in Europe.

Instead of a lengthy description, let us highlight some of the projects we've been working on over the past year:

• Improving the interface of a graphic editor for a company producing tools for handcrafted goods (USA)
• Redesigning a family-focused investing app that helps parents and kids learn and manage stocks together (USA)
• Making data-driven product design optimisation for an EdTech platform (Germany)
• Redesigning a coffee-ordering app (Middle East)
• Improving the product experience for one of the region’s largest fintech (UAE)
• Improved UI of an AR mobile app for wearing digital wardrobe items (USA)
• Redesigned a mobile app and built a design system for the biggest telecom provider (UAE)
• Redesigned a B2B SaaS platform for restaurant business management (Germany)
• And many other cool things

What we're looking for in designers:

• Desire to be the main owner of the project. Your role at Other Land goes beyond just design. Our clients and our team look to you as the central figure of the project, delving deep into project specifics, business objectives, user needs, and technical limitations. While you'll always find support from our Design Lead, Project Manager, or Mentor, it's ultimately your call to stand behind your solutions in front of the client and our team.
• Strong communication skills. In Other Land, designers aren’t behind the scenes; they're front and center. You should be comfortable translating your design solutions into clear "whys" and defending your design decisions. In a discussion-heavy environment, we need communicators who can effectively bridge the gap between problem space and solution space. And yes, strong English is a must (🇺🇸).
• You are ready to work autonomously. We don't use time trackers in our team (if it's not a client request). Instead, we operate on a foundation of mutual trust. Given the freedom we provide, we expect our designers to be adept at self-management, ownership, and responsibility.
• You have a strong portfolio of executed and working solutions. Usually, it means that you worked for at least 3 years with real clients or products. Your work and solutions should speak for themselves, showcasing your capabilities and the expertise our clients seek.

Skills that are important:

• Hands-on experience working on HealthTech products is required.
• We are looking for candidates who have at least one HealthTech project in their portfolio.
• If a HealthTech project cannot be publicly shared due to NDA, it can be presented privately during an interview call.
• Identifying bottlenecks within products based on analytics.
• Conducting UX audits of existing interfaces and suggesting improvements.
• Designing intuitive user flows, information architecture, wireframes, and prototypes.
• Engaging in user research, conducting user interviews, and user tests.
• Creating distinct visual concepts and design systems.
• Applying a new or existing visual style consistently across all screens and states.
• Iterating based on insights from research, data, tests, and feedback.
• Using Figma like a pro (variables, auto-layouts, components, etc).

We understand that mastering every skill is a challenge. Yet, we expect a strong foundation across the board. Everyone shines brighter in some areas, often driven by personal passion. We really like seeing those strong skills and the special touch they bring.

What you will get:

• Project Matching to Strengths. Our projects span from innovative startups to established products. Some are specific problems needing solutions, while others are fresh canvases awaiting fresh ideas. Depending on your interest and strong skills we aim to match you with a project that aligns with your unique strengths.
• Support in Skill Development. We have a studio budget allocated for honing the skills you find fascinating and crucial while working on projects.
• 100% Remote Work. Embrace the flexibility and comfort of working from anywhere.
• Competitive Salary. We offer a compensation package that acknowledges your expertise and the value you bring to the team.
• A Young, Small, Bureaucracy-free Team. Engage with a small, vibrant group bonded by shared values and interests. Here, your voice genuinely matters, and there are no bureaucratic barriers to new ideas inside Other Land.
• High Responsibility. You have a great deal of ownership and a significant impact on the final outcome.
• 20 days of paid vacation and paid sick leaves. Your well-being matters to us. Take the time you need to relax and recover.

Are you interested?

1. Apply for this vacancy.
2. If all looks good, schedule a call with our Design Director and Project-Product Manager.
3. If that goes well, you'll have a discussion with the Studio's Founder.
4. From there, we might ask you to complete a small test task, or we might start working on the first project immediately.

Join a fast-growing international iGaming & Entertainment project and lead the LATAM support team!

We are an international online entertainment platform operating in the iGaming industry, actively expanding in Latin America, with a primary focus on Chile and Argentina.

Due to growth in the number of chats and new market launches, we are looking for a Customer Support Team Lead (Spanish LATAM) to manage, develop, and scale a team of chat support operators.

What You Will Do

• Lead and manage a team of Customer Support Operators (chat support).
• Organize daily operations: schedules, workload distribution, attendance control.
• Monitor, analyze, and improve KPIs (CSAT, response time, resolution rate, quality).
• Conduct onboarding, training, and continuous coaching of operators.
• Review chats and provide structured feedback and quality control.
• Act as the main escalation point for complex cases (payments, verification, bonuses, technical issues).
• Participate in hiring operators for the LATAM market.
• Collaborate with QA, Payments, Product, and other internal teams.
• Optimize scripts, workflows, and internal support processes.
• Maintain team motivation and a high standard of service quality.

What We Expect

• Spanish (LATAM) — fluent written and spoken (mandatory, checked live).
• English or Russian — good written and spoken level (for internal communication).
• 2+ year of experience as a Team Lead / Supervisor in customer support, chat support, or call center.
• Strong understanding of support KPIs and quality metrics.
• Experience in iGaming / betting / online entertainment is a strong advantage.
• Confident people-management skills: coaching, feedback, conflict resolution.
• Ability to work evening and night shifts aligned with LATAM time zones.
• High level of responsibility, stress resistance, and autonomy.
• Experience managing remote teams is a plus.

What We Offer

• Fully remote position — work from anywhere.
• 5/2 working schedule.
• Evening and night shifts aligned with LATAM time zones.
• Paid onboarding and full support during adaptation.
• Opportunity to build and grow a team in a rapidly expanding LATAM market.
• Professional growth within an international iGaming project.
• Transparent communication and fast decision-making.
• Stable long-term cooperation.

Location: Remote

Type: Full-Time

Department: Engineering / Data Sciencej / AI

We are a company based in California seeking a versatile Generative AI Engineer who sits at the intersection of software development and creative AI. You will not only generate and test high-quality AI imagery but also build and maintain the Python-based tooling that powers our workflows.

Our product is a cutting-edge AI tool that makes children the starts of their own custom stories. We have partnerships with some of the biggest entertainment companies in the world.

Most of our team is Ukrainian.

Key Responsibilities

• Tool Development & Maintenance:
  • Maintain and improve our internal Python-based applications that generate images based on specific prompts.
  • Debug and enhance code in Jupyter Notebooks and manage version control via GitHub.
  • Ensure smooth operation of tools through the Command Line Interface (CLI).
• Image Generation & Workflow Testing:
  • Execute image generation tasks using SwarmUI (training provided, but aptitude required).
  • Run rigorous testing on image outputs to ensure consistency and quality.
• Prompt Engineering:
  • Write, test, and validate prompts to achieve specific visual results.
  • Iterate on prompt strategies to improve the reliability of image models.
• Collaboration:
  • Work closely with key stakeholders to interpret requirements and translate them into technical execution, mostly around efficient and effective prompting as it relates to high-quality images.
  • Communicate technical constraints and wins to cross-functional teams.

Required Qualifications (The "Must-Haves")

• Python Proficiency (Mid-Level): You can write clean functions, debug existing code, and are comfortable working within Jupyter Notebooks.
• Command Line Confidence: You are comfortable navigating the OS, running scripts, and managing environments via CLI.
• Version Control: Standard proficiency with Git and GitHub (pull, push, merge, resolve conflicts).
• Prompt Engineering Basics: You understand how to structure a text prompt to get a desired image result and how to troubleshoot when the model hallucinates or fails.
• Language Skills: Strong professional English (written and verbal) is mandatory for communicating complex requirements with the team.

Preferred Qualifications (The "Nice-to-Haves")

• SwarmUI Experience: Familiarity with this specific interface or similar Stable Diffusion web UIs (ComfyUI, A1111).
• Cloud Autonomy: Experience setting up and managing cloud instances (AWS, GCP, or Lambda Labs) for GPU computing.
• Model Training: Experience training LoRAs, Dreambooth, or fine-tuning checkpoints.
• SOTA Knowledge: A genuine interest in the latest developments in Image Generation (Flux, SDXL, ControlNets, etc.).

Soft Skills & Cultural Fit

• High Autonomy: You don’t need to be micro-managed. If you see a bug in the tool or a way to optimize the prompt workflow, you fix it or propose a solution.
• Bridge Builder: You can act as a translator between technical code and creative visual requests.
• Fast Learner: You can pick up new tools (like SwarmUI) with a short learning curve.

Gypsy is looking for a Traffic Data Analyst to explore marketing traffic performance, player cohorts, and acquisition ROI. You’ll connect data, marketing, and finance — ensuring that traffic investments translate into measurable impact and sustainable business growth.

🧭 What makes you a great match:

• 3+ years of experience in data analytics, with a focus on traffic or marketing performance;
• Deep understanding of affiliate marketing, traffic attribution, and ROI metrics;
• Proven experience in analyzing LTV, CAC, payback, and cohort retention curves;
• Strong SQL and Python (Pandas, NumPy) skills for data exploration and cohort-based analysis;
• Understanding of predictive modeling principles and experience collaborating with data science teams;
• Excellent communication skills and the ability to translate data into clear business actions;

• Curiosity, persistence, and strong attention to detail — you dig until the answer is found.

   

✨ Nice to have:

• Experience in iGaming;
• Familiarity with traffic structures (affiliate, media buying, SEO, PPC);
• Experience integrating data from multiple tracking systems;
• Knowledge of ETL / DWH concepts (Airflow, dbt, Trino, etc.);

• Background in financial analytics or ROI forecasting.

   

📋 Your daily adventures:

• Analyze the performance of traffic sources and affiliates by cohort, geography, device, and channel to identify top- and underperforming sources;
• Monitor payback periods, retention curves, and profitability by cohort to highlight scalable versus unprofitable traffic;
• Work with the Finance Team to reconcile marketing spend with player value and revenue, contributing to monthly P&L reviews and forecasts;
• Build and maintain frameworks for assessing traffic quality using engagement, deposit, and retention KPIs, while detecting anomalies or potential fraud;
• Collaborate with Data Science on LTV and churn prediction models by defining input features and validating model outcomes;
• Provide actionable recommendations on which traffic sources to scale or pause based on ROI and trend analysis;
• Detect and investigate unusual traffic patterns, drops, or spikes, and propose corrective actions;
• Develop and maintain dashboards that visualize acquisition KPIs, traffic cost efficiency, and ROI trends;
• Ensure consistent definitions and metrics across affiliate, finance, and product analytics teams;
• Present findings and insights to management, transforming complex data into clear business decisions.

Benefits

💸 Flexible payment options: choose the method that works best for you;
🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

Gypsy is looking for a Business Intelligence Analyst Lead to head the analytics stream connecting player behavior, traffic performance, and product insights.
This role is for someone who thinks in numbers, sees patterns in data, and can translate analytics into clear business and product actions.

🧭 What makes you a great match:

• 4+ years of experience in data analytics, with at least 2 years in iGaming;
• 1+ year of team management experience;
• Deep understanding of traffic, conversion, LTV, retention, and monetization metrics;
• Hands-on experience with SQL (PostgreSQL / BigQuery) and Python (Pandas, NumPy);
• Confident use of BI tools — Tableau / Superset / Looker Studio;
• Strong understanding of the player lifecycle and user journey analytics;
• Proven leadership experience — setting priorities, mentoring, and managing analysts;
• Excellent communication and presentation skills; ability to deliver insights effectively across business and product teams.
   

✨ Nice to have:

• Experience with machine learning–based analytics (e.g., churn prediction, player segmentation);
• Understanding of affiliate tracking systems and multi-operator analytics;
• Familiarity with game economy principles — bonus mechanics, RTP, and game-level metrics;
• Knowledge of ETL / DWH processes (Trino, Airflow, Iceberg, etc.).

📋 Your daily adventures:

• Lead the analytics stream focused on traffic, player behavior, and product performance;
• Analyze acquisition sources, affiliate performance, conversion rates, and player LTV to identify growth opportunities and inefficiencies;
• Examine player engagement, retention, and monetization patterns to recommend product improvements that enhance user experience and revenue;
• Build end-to-end visibility from traffic to gameplay and payments, linking acquisition quality to downstream monetization;
• Conduct experiment and A/B test analyses for product and marketing teams, evaluating the impact of bonuses, features, and onboarding flows;
• Ensure data accuracy across platforms (operators, back offices, analytics tools); validate tracking setups, event accuracy, and funnel integrity;
• Oversee the creation of dashboards in Tableau / Superset reflecting key traffic, product, and financial metrics;
• Collaborate closely with DWH, product, and affiliate teams to align KPIs, prioritize initiatives, and standardize data definitions;
• Mentor analysts within the stream, establish best practices, review deliverables, and ensure high-quality data storytelling;
• Present findings and actionable insights to stakeholders, transforming complex analytics into clear business narratives.
   

We are looking for a Technical Support Manager (L1) to provide high-level assistance to our customers and partners. This role includes diagnosing and troubleshooting software issues, as well as configuring customer and provider accounts, including AI models.

📌 Please note: This position requires working night shifts, including:

One shift from 11:00 PM to 8:00 AM (23:00 – 08:00)
One shifts from 10:00 PM to 7:00 AM (22:00 – 07:00)
 

Primary responsibilities of a Technical Support Manager:
- Diagnose and troubleshoot technical issues, including account setup;
- Ask customers targeted questions to quickly understand the root of the problem;
- Guide clients and providers through issue resolution via phone, email, or chat;
- Properly escalate unresolved issues to appropriate internal teams;
- Provide prompt and accurate feedback to customers;
- Oversee the integration pipeline;
- Configure provider and client accounts;

- Utilize AI models to automate issue diagnostics, analyze client data, and optimize support processes.

Requirements & Skills

- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role;

- Ability to diagnose and troubleshoot basic technical issues;

- Experience working with AI models for data analysis, process automation, or customer support;

- Excellent problem-solving and communication skills;

- Excellent skills in SQL;

- Ability to provide step-by-step technical help, both written and verbal;

- BS degree in Information Technology, Computer Science, or relevant field.

Probation

- Standard probation — 3 months (may be exceptional cases)

Hi guys from USA👋

We are looking for a motivated and experienced Sales Manager to join our team.
Requirements:
- Work experience in corporate sales, outsource from 4 years (IT projects, projects for the construction of networks (SB, SCS, automation);
- knowledge of the corporate market of USA;
- presentation skills;
- focus on the result;
- the ability to work in a team, benevolence, responsibility;
- availability of a working active client base;
- English - C2 or native.

- Record a short video with answers to the hiring manager's questions.

Duties:
- Search and attraction of potential customers;
- Conducting commercial negotiations, concluding agreements;
- Sale of company products and services;
- Development and support of partnership relations with corporate clients;
- Relationship management in ongoing projects;
- Participation in tenders;
- Organization and conducting of presentations for clients.

Our client is an international product-based IT company specializing in the iGaming industry.
Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.

We are currently looking for a Team Lead of Retention.

🗺️ Location: EU.

📋 Key responsibilities and your contribution:

• Developing and implementing customer retention strategies to improve key metrics.

• Creating automated user engagement workflows, including segmentation, personalization, and performance analysis.

• Managing projects and campaigns within retention and automation.

• Using analytical tools to identify growth opportunities and generate hypotheses.

• Analyzing retention campaigns to improve their effectiveness and profitability.

• Developing comprehensive customer retention plans leveraging automation and multi-level engagement sequences.

• Leading a team and collaborating with stakeholders and other departments.

📚 Your qualifications:

• Work experience as a Retention Manager or Team Lead for at least three years in the iGaming niche.

• Experience working with various CRM systems and communication channels.

• Strong understanding of the technical aspects of launching automated campaigns.

• Knowledge of different elements of building a retention strategy: tone of voice, email marketing and deliverability, segmentation, personalization.

• Experience using analytical tools, developing and testing hypotheses.

• understanding of iGaming product metrics.

• Proactive, initiative-driven, and results-oriented.

• Ability to work collaboratively within a team and provide effective leadership.

• Strategic thinking and a clear vision of the “big picture.”

• Strong time management skills, with a focus on prioritizing tasks and assessing timelines.

• Attention to detail and high concentration at work.

• Ability to make independent decisions based on data and logic.

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.