Jobs at Djinni

We are an international iGaming company that has been developing successful online entertainment brands. Over the past few years, we have significantly scaled, entered new markets, and built a strong cross-functional team.

We are seeking an experienced HR Director with a proven track record in designing and implementing HR infrastructure for mid-sized, fast-growing companies. You will lead the development of scalable HR processes, drive culture and engagement, and act as a strategic partner to the leadership team.

Key Responsibilities:
 

• Build the full HR function from scratch: define structure, workflows, and metrics
• Implement HR systems and tools (HRIS, automation, etc.)
• Develop and document policies, procedures, and job descriptions
• Set up onboarding, performance management, and employee development frameworks
• Partner with team leads to map out and optimize business processes
• Drive internal communications, employer branding, and company rituals
• Oversee and expand the recruitment function (currently 2 recruiters)
• Serve as a business partner to leadership and contribute to strategic planning

What We Expect:
 

Hard skills:

• 5+ years in HRM/HRD roles, preferably in companies with 100–300+ employees
• Experience building HR processes in fast-scaling environments
• Solid understanding of the full employee lifecycle: recruitment, onboarding, L&D, performance, retention
• Hands-on experience with implementing HR systems and digital tools
• Background in iGaming is a strong plus, but not mandatory

Soft skills:
 

• Strategic thinking combined with operational flexibility
• Strong emotional intelligence and communication skills
• Ability to thrive in ambiguity and drive clarity
• Collaborative mindset and hands-on leadership style

Job Description:

• 5 + years of proven professional Test Automation experience
• Knowledge of Testing Best Practices.
• Python scripting to write data quality checks is a must
• Playwright Testing using Typescript is a plus or willing to learn and work. As our product involves both Data pipelines and frontend
• Experience with Cucumber, Gherkin, or other BDD testing tools.
• Knowledge of SQL (verify analytics and reporting dashboards)
• Experience working in an Agile/Scrum development process.
• Experience in data quality tools like Great Expectations, Soda Core or DBT testing
• Data Pipeline Testing/ ETL/ Data Quality experience
• Experience with Big Query, Power BI or similar

Key Requirements:

• Data Validation: Strong SQL (PostgreSQL) skills and experience with diverse data tech (GCP, Snowflake, BigQuery, Airflow, APIs, UI).
• Problem Solving: Ability to independently identify, root cause, and debug critical data issues end-to-end.

Valued Skills:

• DevOps/Cloud: CI/CD (GitLab/Jenkins), GCP, Kubernetes, Cloud Storage.
• Tools: Jira, Xray, k6/JMeter, Datadog.

Job Responsibilities:

We are looking for a Senior automation QA. The primary responsibilities will be to develop automated test framework and ensure quality of the application. Coordination with the rest of the team working on different layers of the infrastructure will be required. Therefore, a commitment to collaborative problem solving, sophisticated design and quality product is essential.

Department/Project Description:

We have an exciting opportunity for an experienced and passionate Senior AQA Engineer to join our growing technology team within the WPP division, focusing on building technology products for world's leading media agencies. The successful candidate will work alongside developers and other members of the scrum teams.

About the division:

We like to say that we play with giants. That’s huge data sets, influential partners, and even bigger ambitions. But only because we’re here to make a difference. As WPP's division, our mission is to create products that make advertising work better for people. With expertise in data science, audience insights, simulations, and automation, our strong team designs and builds software products that shape the global media ecosystem. With a partnership philosophy at the heart of everything we do, we team up with the world’s leading media and technology organizations — including Adobe, Amazon, Baidu, The Trade Desk, Google — to develop innovative solutions and bring a unique competitive advantage to our portfolio of clients.

WPP and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the greater work we can create together.

TWIN WIN Games LLC — Game Development and Product Service Studio.

At Twin Win Games, we are not just a game development studio; we are architects of virtual worlds. Our journey, led by visionary twin sisters with over 25 years of combined experience, is fueled by a passion for creating unforgettable gaming experiences. Specializing in high-quality game and entertainment app production, we excel in transforming ideas into engaging realities across diverse platforms and genres. Our ultimate goal is to achieve the highest levels of customer satisfaction, making every game an unforgettable experience.

Requirements:
— Upper-intermediate level of English is a must;
— Theoretical knowledge of project management, risk management, and change management;
— Understanding of Agile development principles;
— Ability to manage, motivate, and work with a team under pressure;
— Strong analytical skills, ability to multitask, attentiveness to details, and a high level of self-organization.

Responsibilities:
— Assist Project Managers with daily tasks such as daily meetings, planning, report preparation, and product testing;
— Work on continuous process improvement together with the teams;
— Maintain clear and effective internal communication;
— People management (1-on-1 meetings, risk management, employee development).

Would be a plus

Would be a plus:
— Experience in the game industry with gambling projects is a BIG plus;
— Proactive attitude to life and excellent communication skills;
— Experience in building/optimizing production processes;
— Experience working with international clients and communicating with them (via email/calls).

Work conditions

Why Choose Us:
- Flexible working hours and locations (office, home, or beach—your choice!).
- Paid vacation (20 workdays/year) and sick leaves (5 workdays/year).
- Sabbatical opportunities.
- Personal development plan.
- Skills training and education office (internal and external experts, mentorship programs).
- Structured processes utilizing corporate Confluence and more.
- Open-minded management style with transparent sharing of company strategy and plans.
- Performance-based reviews.
- Stress management through regular one-on-one meetings, transparent communication, and a feedback culture.
- Corporate team-building events, marathons, and online challenges.
- Family-friendly policies, including congratulatory gifts for personal milestones (e.g., birth of a child, wedding, etc.).

If you are passionate about creating amazing visual experiences, have a proven track record of delivering results, and want to grow with a dynamic company, we want to hear from you. Please submit your portfolio along with your application.

We are looking for you!

Are you passionate about building modern, user-centric applications that drive a sustainable future? Join our team as a Senior React Native Engineer and help shape the future of a global electric vehicle charging leader.

In this role, you'll focus on building a highly responsive and reusable mobile application using the React Native framework. You'll collaborate with a skilled engineering team to design and implement large-scale, component-driven applications with a strong emphasis on accessibility, performance, and maintainability.

Contract type: Gig contract.

Skills and experience you can bring to this role

Qualifications & experience:

• 5+ years of hands-on experience in mobile application development, with at least 3+ years in React Native;
• Strong understanding of React Native styling, Flexbox, and responsive layouts;
• Strong proficiency in JavaScript, TypeScript, and React.js, with experience building enterprise-level applications;
• Proven ability to design and develop cross-platform mobile applications for both iOS and Android platforms;
• Experience with all the release processes on both platforms, being able to prepare builds, handle provisioning profiles, certificates, app signing, and be familiar with review requirements and flow;
• Experience with state management libraries like Redux, Redux Toolkit, Context API;
• Deep understanding of React Native's core principles, component lifecycle, and React Hooks;
• Experience with API integration (RESTful APIs), React Query, Axios and asynchronous data flows;
• Strong grasp of UI/UX design principles and the ability to implement visually appealing and intuitive interfaces;
• Familiarity with mobile monitoring tools (Sentry, Firebase Crashlytics, Firebase Analytics, or similar);
• Experience with testing frameworks (Jest, React Testing Library, Detox for E2E is a plus);
• Hands-on experience with CI/CD for mobile apps (Bitrise preferred, Fastlane, GitHub Actions, or GitLab CI/CD a plus);
• Ability to work with product, design, and backend teams, and to document/hand over features for long-term maintainability;
• Excellent communication skills and the ability to thrive in a team-oriented environment;
• Upper-intermediate level of spoken and written English.

Nice to have:

• Experience managing multiple app environments (dev, staging, prod) and white-label apps with separate configs;
• Basic understanding of Swift/Objective-C and Kotlin/Java for debugging and bridging when needed;
• White-labeling experience.

What impact you’ll make 

• Develop scalable and high-performance mobile applications that simplify the EV charging experience;
• Build real-time user interfaces that enable drivers to easily find and pay for on-street charging points;
• Collaborate closely with designers, product managers, and backend engineers to ensure seamless data flow from the charging infrastructure to the mobile application;
• Contribute to architectural decisions that ensure the solution is scalable, reliable, and maintainable as the charging network grows;
• Write clean, well-documented, and efficient code that directly supports a sustainable and greener future.

What you’ll get 

Regardless of your position or role, we have a wide array of benefits in place, including flexible working (hybrid/remote models) and generous time off policies (unlimited vacations, sick and parental leaves) to make it easier for all people to thrive and succeed at Star. On top of that, we offer an extensive reward and compensation package, intellectually and creatively stimulating space, health insurance and unique travel opportunities.

Your holistic well-being is central at Star. You'll join a warm and vibrant multinational environment filled with impactful projects, career development opportunities, mentorship and training programs, fun sports activities, workshops, networking and outdoor meet-ups.

Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.

Our promotional features team is seeking for a Senior Full-Stack Engineer who is backend-focused (Node.js/TypeScript) and confident in the frontend (React) to design, build, and optimize features that are robust, highly scalable, and a joy to use.

If you’re a product-passionate person, your mind is keen to solve deep tech engineering problems, and you have a fast “PoC first” approach with a deep sense of ownership, we would love to hear from you.

What you’ll do:

• Design, develop, and maintain backend services for promotional features in Node.js/TypeScript.
• Build and enhance frontend UI in React (Redux or modern state management), ensuring usability and performance.
• Optimize existing systems for high throughput, low latency, and scalability.
• Lead technical decisions, contribute to our SaaS solutions and platform evolution.
• Collaborate with a distributed, cross-functional team; proactively propose improvements.
• Ensure code and architectural excellence via reviews, SDLC best practices, and automation.
• Own quality: write unit, integration, and e2e tests; drive observability and performance.
• Participate in on-call rotations to help maintain reliability and availability.
• What you need to succeed

Core backend:

• 5+ years of professional development with Node.js & TypeScript.
• Strong understanding of asynchronous patterns (Promises, streams, RxJS preferred).
• Experience with messaging systems (Kafka, RabbitMQ) and distributed systems.
• Solid work with RDBMS (MySQL/PostgreSQL), NoSQL (DynamoDB/MongoDB/Redis), and columnar/analytics DBs (ClickHouse/Redshift).
• Proven delivery of production-ready solutions, including testing (unit/e2e), observability, and performance tuning.
• Hands-on with Kubernetes and containerization (Docker).
• Good grasp of system design, API design, and network protocols.

Frontend proficiency:

• Commercial experience with React (and Redux or modern alternatives).
• Comfortable with HTML/CSS/SCSS (BEM/SMACSS or similar methodologies).
• Ability to translate product requirements into usable, accessible UIs.

Engineering foundations:

• Degree in Computer Science or related field (or equivalent experience).
• Excellent knowledge of CS fundamentals, database theory, and code-testing practices.
• Experience building and reviewing clean, testable, performant code across the stack.

Nice to have

• Experience with enterprise patterns, microservices at scale, DI frameworks (e.g., Inversify).
• Exposure to Event Sourcing and CQRS.
• Cloud experience (AWS/GCP/Azure).
• Performance engineering and active production observation (metrics, tracing, profiling).
• Security best practices and familiarity with industry standards.
• Domain experience in iGaming.

What you get in return:

• Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
• Professional Development: Get reimbursement for professional development courses and training

ounded in 2012, Playson is a leading iGaming supplier recognized worldwide. We provide our partners with a high-end, microservice-based platform designed to handle billions of financial transactions per day. Our cross-regional setup is built with one goal in mind: zero-latency performance. We invest heavily in delivering the best gameplay experience, ensuring smooth connections regardless of bandwidth or internet coverage.

Role Overview

We are looking for a Senior Backend Engineer (Node.js) to join our Game Tribe. In this role you will collaborate closely with Head of Gamification and other engineers, to build and evolve the game services, contributing to:

• Slot game engine development
• Microservices (e.g., fraud detection, release processes)
• R&D tasks around game mechanics, math packages, and new gameplay features
• Hypothesis testing and fast prototyping (PoC-first mindset)

Why Join Us?

• Be a key player in a major tech transformation.
• Work on projects that impact millions globally.
• Enjoy a supportive, flexible work environment.
• Grow your skills with continuous professional development opportunities.

To succeed in the role, you will have:

• A degree in Computer Science or related field
• Strong development experience in Node.js/TypeScript 5+ years
• Strong understanding of Async approaches
• Experience with Messaging systems like Kafka, RabbitMQ
• Experience in distributed systems
• Experience with RDBMs (MySQL, PostgreSQL etc.), CDBMs (Redshift, ClickHouse etc.), NoSQL (DynamoDB, MongoDB, etc)
• Experience in writing e2e & unit tests
• Experience with development production-ready solutions

Would be beneficial to know:

• Understanding of enterprise development patterns
• Experienced with large-scale microservices architecture
• Experience with cloud providers (AWS, GCP, etc.)
• Experience with Kubernetes
• Active performance observation
• Gambling domain experience
• Understanding of application security and industry standards, its best practices

What will you be doing?

• Become part of a full-stack team of the product, which is positioned as an independent part of the platform
• Develop brand new features with a distributed team and be proactive in terms of proposing new ideas
• Develop a scalable high load system, with financial resultsʼ responsibility
• Code and Architectural review
• Proactive position in solution development, processes improvements
• Handle complex business problems that might arise during solution development and provide field support with creative and rapid solutions

What you get in return:

• Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
• Professional Development: Get reimbursement for professional development courses and training

We are looking for a Creative designer to join our marketing team and work on creatives.

📌 Responsibilities:

• Create advertising creatives (static & motion).
• Research trends and test new creative approaches.
• Сlose collaboration with the media buying team.

💡 Requirements:

• Strong skills in Adobe After Effects / Photoshop.
• Experience with AI tools.
• Experience creating ad creatives (videos & static).

Our client is a leading iGaming software provider offering innovative solutions and services for online casino and sportsbook operators worldwide. The company values creativity, curiosity, and initiative — and is looking for a PPC specialist to join its fast-growing team.

About the Role

We are looking for a highly motivated PPC Specialist to join our marketing team. You will be responsible for developing, launching, and optimizing performance marketing campaigns across Google Ads and Meta Ads (Facebook/Instagram). The ideal candidate combines strong analytical skills with creativity, attention to detail, and a results-oriented mindset. You will report directly to the Head of Marketing and work closely with designers and analysts to ensure our campaigns drive measurable business results.

Required skills:

• 3+ years of hands-on experience managing PPC campaigns.
• Proven experience with Google Ads (Search, Display, Video) and Meta Ads (Facebook/Instagram).
• Experience with Google Analytics and Google Tag Manager.
• Native Ukrainian or Russian, English level B1+
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to multitask.
• iGaming experience is a plus.

• Certifications (Google Ads, Meta Blueprint) and a portfolio or case studies are desirable.

   

Responsibilities:

• Plan, create, and optimize Facebook Ads and Google Search campaigns.
• Develop communication strategies for each product and set tasks for designers to create effective ad creatives.
• Monitor ad account health (check for payment errors, account restrictions, and policy violations).
• Track and control daily ad spend vs. planned budget.
• Review and appeal disapproved ads promptly.
• Monitor and optimize key performance metrics (CTR, CPC, CPM, CPA, ROAS, conversions).
• Ensure accurate tracking setup (Google Analytics, Pixel, GTM, CAPI).
• Analyze campaign effectiveness and identify growth opportunities.
• Manage and optimize keywords and negative keyword lists in Google Ads.
• Work with Lookalike audiences, CRM lists, and audience segmentation.
• Conduct A/B tests for creatives, copy, banners, and videos.
• Perform competitive analysis to identify trends and best practices.
• Analyze sales funnels and suggest improvements.
• Launch new hypotheses (testing audiences, creatives, and formats).

Сompanу offer:

• Remote work format.
• Competitive salary.
• Opportunities for professional growth and development within a results-driven team.

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the following positions Compliance Specialist .

Key Responsibilities:

• Opening and maintaining bank and payment system accounts.

• Communication with regulators in jurisdictions where the company holds licenses (Anjouan, Curaçao, MGA, etc.).

• Preparation and submission of regulatory and financial reports together with the Chief Accountant.

• Monitoring legislative and regulatory changes across all GEOs.

• Ensuring compliance with license requirements, AML/KYC procedures, responsible gaming, and advertising rules.

• Maintaining and updating internal compliance policies (AML, RG, Data Protection).

• Coordinating responses to requests from auditors and regulators.

Requirements:

• 2+ years of experience in iGaming, FinTech, or financial services.

• Understanding of international payment flows and AML/CTF procedures.

• Experience communicating with regulators and financial institutions.

• English — Upper-Intermediate or higher.

• Precision, reliability, and structured work approach.

Nice to have:

• Experience opening accounts in high-risk banks and PSPs.

• Knowledge of crypto payment compliance and KYC providers.

We offer a unique opportunity to become one of the key top managers of our team FinDep

On our side full freedom (reasonable) and no bureaucracy, the opportunity to build a dream team.

Main Responsibilities

– Participate in the design, implementation, and maintenance of server-side code for web applications and services, ensuring it is efficient, scalable, and secure

– Design and manage databases, including schema design and improvements, query optimization, and ensuring data integrity and security

– Develop and maintain integrations between different parts of the system and with external services, ensuring robustness and clear documentation

– Ensure code is developed with a comprehensive understanding of deployment procedures and how it will function within the overall project scope

– Implement and maintain comprehensive test coverage to ensure the reliability and stability of the codebase

– Regularly maintain and refactor the codebase to address issues, improve performance, and manage technical debt

– Work closely with a geographically distributed team of engineers, QA, UI/UX designers, and PMs to ensure seamless integration, align on project goals, and collaboratively address technical challenges

– Actively participate in regular internal team meetings and company-wide meetings to stay aligned with project goals, share updates, and contribute to broader organizational challenges

– Implement and adhere to security best practices to protect against common vulnerabilities and ensure the safety of the application and its data

Mandatory Requirements

– 4+ years of experience in commercial software development

– Experience with the Go programming language (or any other similar), including its syntax, standard library, and best practices for writing efficient, clean, and maintainable code

– Experience with relational databases, including writing and optimizing SQL queries, designing schemas, and managing migrations

– Basic understanding in containerizing applications using Docker and managing Dockerfiles

– Experience with CI/CD pipelines, automating build, test, and deployment processes, and familiarity with tools like Jenkins or GitHub Actions

– Proficiency in Git for version control, including branching, merging, pull requests, and code review practices

– Proficiency in testing and debugging, including writing unit and integration tests

– Ability to design and implement scalable RESTful and GraphQL APIs, with a strong emphasis on security best practices (e.g., OWASP Top 10)

– Analytical and problem-solving abilities to address technical challenges and optimize existing systems

– Strong communication and documentation skills with the ability to explain technical concepts to both technical and non-technical stakeholders

Will be a plus

– Understanding of concurrency models, goroutines, channels, and parallelism

– Familiarity with additional database technologies like Cassandra, Redis, or Elasticsearch can be beneficial for handling diverse data storage and retrieval needs

– Familiarity with cloud platforms such as AWS, including deployment, scaling, and managing services

– Experience with GraphQL, which can complement RESTful API skills

– Experience with message brokers can be useful for managing asynchronous communication in distributed systems

– Familiarity with Ruby on Rails since we have an internal project using this framework

We offer

– Equipment

– Ongoing learning opportunities

– Insurance for employees and family

– Opportunity for the most experienced employees to work in the US office in the future

ServReality — a fast-growing IT & GameDev company creating next-gen VR/AR, AI solutions and games.

🎮 200+ released games and 100+ tech projects.
We work project-based, not outstaff — we build real products 🚀 that matter. NO gambling. NO adult 🚫

We already have a strong research, service and marketing team — now we’re looking for a sales pro who’ll boost our client and studio partnerships.

What you’ll do:
🔥 Build and grow client relationships (game studios, IT partners)
🤝 Drive sales — from first contact to closing the deal
⚙️ Set up scalable sales processes with the team

Who you are:
✅ Experienced in IT or GameDev sales / bizdev
✅ Understand the industry & speak the client’s language
✅ Proactive, independent and driven by results

If you’re ready to open doors, close deals, and grow with a team that builds real products — let’s talk! 💥

📩 DM us or send your CV to join ServReality!

About the project:

We are building a modern, centralized SaaS solution for US-based home medical equipment (HME) providers and hospitals.The platform streamlines daily operations such as appointment scheduling, invoicing, documentation management, and medical item deliveries. You’ll join a long-term initiative aimed at improving healthcare workflows, efficiency, and service delivery.

Does this relate to you?

— 5+ years of experience in backend software development with a strong focus on REST API design and implementation.
— Proven experience with .NET Core technologies (C#, ASP.NET Core Web API).
— Solid knowledge of microservices architecture and inter-service communication.
— Proficiency with MySQL and/or PostgreSQL databases; experience writing optimized queries, Dapper, DDD.
— Understanding of OOP, OOD, SOLID, and common design patterns.
— Experience with API documentation and testing tools (Swagger, Postman).
— Knowledge of authentication, authorization, and API security best practices.
— Experience with the full SDLC and agile methodologies (Kanban/Scrum).
— English level: Upper-Intermediate or higher.

Nice to Have:
— Experience with Docker and Kubernetes.
- Familiarity with AWS service.
— Experience building high-load or healthcare-related APIs.
— Understanding of Ukrainian or Russian.
— Relevant certifications (e.g., AWS Certified Developer).

A new team member will be in charge of:

— Design, develop, and maintain RESTful APIs and backend microservices using .NET Core (.NET 6.0 / 8.0 / 3.1).
— Build efficient and reusable API endpoints, focusing on scalability, performance, and security.
— Collaborate with frontend, mobile, and DevOps teams to ensure smooth API integration and deployment.
— Create and maintain API documentation using tools like Swagger / OpenAPI.
— Optimize existing endpoints and database queries for better response times.
— Implement API versioning, request validation, and error handling standards.
— Ensure API security through authentication and authorization mechanisms (JWT, OAuth2).
— Participate in code reviews and contribute to improving coding standards and best practices.
— Support continuous integration and delivery (CI/CD) processes for API deployment

We are seeking a highly skilled AI/ML Engineer to lead the digital transformation of our software development and testing workflows.

Our client is a leading American multinational information technology corporation, headquartered in California, USA, recognized as one of the world’s largest companies in the IT sector. 

The company specializes in developing and manufacturing computing, data storage, and networking hardware, alongside designing software and delivering services. Their major product lines include personal computing devices, enterprise servers, and a diverse range of printers and imaging products.

The project involves the development of a comprehensive software package for a large OEM vendor. This software is designed for both enterprise and consumer environments and is installed on endpoint devices. It integrates various cutting-edge services, such as AI companion tools, workplace management solutions, and Smart Office integration.

As part of the GlobalLogic team, you will grow, be challenged, and expand your skill set working alongside highly experienced and talented people.

If this sounds like an exciting opportunity for you, send over your CV!

Requirements

• 4+ years of experience as an AI/ML Engineer or in a similar data-intensive role
• Hands-on expertise in AI/ML pipelines and model lifecycle management
• Strong experience in data curation, feature engineering, and preparing datasets for ML
• Proven track record integrating ML solutions into CI/CD pipelines
• Experience training, fine-tuning, evaluating, and deploying ML models in production environments
• Proficiency in Python for ML integration and automation
• Knowledge of Jira or other issue tracking systems
• Upper-intermediate English proficiency (spoken and written)

Job responsibilities

• Lead AI-driven initiatives to integrate smart automation into CI/CD pipelines, accelerating development and reducing manual overhead
• Curate, annotate, and optimize datasets to train models that improve engineering processes
• Build recommendation systems and fine-tune models to enhance team decision-making and workflow efficiency
• Implement AI-based Jira issue triaging to streamline task management
• Collaborate closely with developers and product teams to embed ML solutions that deliver measurable impact

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

We are opening a position for a Team Lead in our Service Delivery Department at WOW 24-7.
This role is key to ensuring exceptional service delivery, strong team performance, and seamless client communication.
The Team Lead will oversee daily operations of multiple shared or dedicated projects, monitor KPIs, drive process improvement, and coach agents to achieve excellence in quality, productivity, and compliance.

The role requires a proactive, data-driven leader who combines analytical thinking, people management, and client-facing communication skills.

Requirements:

• Minimum 1+ year of experience as a Team Lead, Supervisor, or QA/SME in a BPO or customer service environment.
• Strong knowledge of operational KPIs (SLA, AHT, FRT, QA, utilization, etc.).
• Excellent leadership, communication, and conflict management skills.
• Experience managing remote and multicultural teams.
• Strong analytical skills and proficiency in Excel/Google Sheets dashboards and reporting.
• Experience with CRM and helpdesk systems (Zendesk, Gorgias, Intercom, Freshdesk, etc.).
• Upper-Intermediate English (B2+) level or higher, both written and spoken.
• Strong understanding of ISO 9001 / 27001 compliance principles and data protection.

Responsibilities:

🔹 Daily Operational Management

• Ensure all agents are logged in and working via RDP; check readiness and technical accessibility.
• Monitor SLA, backlog, and open cases, adjusting daily actions to maintain KPIs.
• Review team attendance, schedule adherence, and workload balance.
• Conduct daily stand-ups, communicate priorities, and address urgent escalations.
• Track internal correspondence and client escalations, ensuring timely resolution.
• Ensure all incident reports and shift reports are completed daily.

• Supervise new hire onboarding, training, and shadowing sessions.

   

  🔹 Performance & Quality Management

• Monitor all key customer service metrics (AHT, FRT, Resolution Rate, Escalation Rate, etc.).
• Track and report SLA breaches; prepare corrective action plans.
• Conduct 1:1 coaching sessions, feedback, and QA follow-ups.
• Analyze team and individual statistics; identify trends and initiate improvements.
• Review and submit monthly KPI and project statistics by the 1st day of each month.

• Collaborate with QA to maintain and improve service quality and accuracy.

   

  🔹 Leadership & Communication

• Maintain transparent, motivational communication within the team.
• Conduct regular team meetings and ensure psychological safety and engagement.
• Support HR with attrition and absenteeism management.
• Handle client communication regarding performance, updates, and improvement actions.
• Participate in client meetings, providing KPI reviews and operational insights.

• Manage onboarding/offboarding processes and ensure full compliance with internal policies.

   

  🔹 Reporting & Compliance

• Prepare daily, weekly, and monthly reports (shift reports, SLA breaches, KPIs, project stats).
• Ensure adherence to ISO, data protection, and client-specific compliance rules.

• Maintain accurate data in Hurma, Academy Ocean, and project dashboards.

   

  🔹 Continuous Improvement

• Initiate and lead process improvement projects to increase efficiency and quality.
• Update and maintain knowledge bases and training materials in Academy Ocean.
• Proactively identify risks, escalations, and opportunities for improvement.
• Support cross-functional collaboration with QA, HR, CSM, and Onboarding teams.

Would be a plus:

• Experience in tech support projects.
• Experience in multi-project / shared team environments.
• Familiarity with project profitability and utilization management.

Work conditions

✨ Remote work format — the comfort of working from anywhere;
📍 Opportunity to work from a comfortable office in the city center near Forum Lviv — once a week;
🕙 Standard business hours with flexibility based on project needs: Monday to Friday, 10:00–18:00;
🌱 2-month probation period with full support from the team to help you quickly dive into the processes;
🏖 18 paid vacation days per year to rest and recharge;
🤒 15 paid sick leave days to cover unforeseen situations;
🤝 An open and friendly team where ideas and initiative are truly valued;
🚀 The opportunity to influence processes and suggest improvements that make work more comfortable and effective.

🕵️‍♂️Data Analyst 

Location: Warsaw
Format: On-site
 

🧠 About Us

At EPC Network, we’re not just a digital marketing company; we’re a platform for career transformation and personal growth. Our people-first approach shapes our corporate culture, fostering a team of passionate, smart, and energetic individuals who strive to grow professionally in an international, fast-paced environment.

We believe our Team is the foundation of our success, and now we’re looking for a Data Analyst to join our Email Marketing Department!
 

🎯 Job Description

As a Data Analyst in the Email Marketing Department, you will play a key role in providing data-driven insights for decision-making. You’ll analyze campaign performance, evaluate target audiences, and optimize strategies to maximize ROI and achieve KPIs.
 

🔧 Key Responsibilities

• Analyze performance of email marketing campaigns (open rate, CTR, conversions, bounce, unsubscribe).
• Generate regular reports to evaluate KPI and ROI achievement.
• Provide recommendations for optimizing content, segmentation, and send times.
• Monitor news & trends and link them to ongoing campaigns to boost conversions.
• Conduct A/B tests to improve campaign effectiveness.
• Collaborate with marketing, content, and design teams on strategy optimization.
• Ensure database accuracy, processing, and updates.
• Monitor compliance with GDPR and data protection regulations.
• Present analytical results and actionable insights to the team.
   

📌 Requirements

• Proven experience as a Data Analyst, ideally in email or digital marketing.
• Proficiency with Excel, Google Analytics, SQL, and visualization tools (Tableau, Power BI).
• Experience with LookerStudio.
• Knowledge of affiliate platforms: ClickBank, Digistore, Buygoods, Everflow.
• Strong analytical skills and ability to interpret complex data sets.
• Experience with A/B testing, optimization techniques, and segmentation.
• Familiarity with GDPR and data regulations.
• Excellent communication skills, written & verbal.
• Strong problem-solving mindset and attention to detail.
• English level B1+.

🤝 What it means to be part of our TeamYour professional and personal development:
🙋 Multinational and intercultural experience
📚 Corporate library
💪 A world-class team to work with
🎓 Growth opportunities
💻 Cutting-edge frameworks and technologies

Well-being:
💰 Competitive salary
🎁 Bonuses according to the policy
🎳 Common team activities (football, basketball, tennis, board games, and more)
💆‍♀️ 21 paid vacation days & 14 paid sick leaves
🧘 Work-life balance

Working environment:
🏢 Cozy office in Warsaw available whenever you need it
🥪 Coffee, tea, sweets, fruits, and more snacks
🧐 Adequate teammates


💌 Interested?
We’re always on the lookout for passionate, driven, and detail-oriented people to join our team.
If that sounds like you — we’d love to hear from you!

(Please include your Telegram nickname in the cover letter)
✨ Diamond, please, call out! We are waiting for you 💎