Jobs Sysadmin

We are looking for a Help Desk Specialist specialist for our client.

Requirements

• At least 1 year of experience as a SysAdmin or Help Desk Specialist;
• Understanding of how IT services work (Google Workspace, ClickUp, CRM);
• Ability to structure information and document processes;
• High level of self-organization and responsibility;
• Quick reaction, analytical thinking, attention to detail;
• Basic technical skills (account setup, working with VPN, browsers, antivirus tools).

Responsibilities

• Receive and process employee requests through all channels (chat, task system) within established deadlines;
• Log all actions in ClickUp or another tracking system;
• Monitor recurring incidents and identify process bottlenecks;
• Create mini-guides and instructions enabling employees to resolve simple tasks independently;
• Automate typical processes (account creation, access management, basic configurations);
• Improve the user experience for employees working with IT services;
• Optimize IT tool expenses and search for more efficient solutions;
• Purchase domains and proxies;
• Administer domains;
• Deploy websites;
• Perform other tasks assigned by the manager related to supporting operational processes.

We are looking for a Junior System Administrator to join our team and ensure uninterrupted technical support in the office and for our specialists, keeping our workspace and team productive.

Your main responsibility will be to provide timely and effective technical support to the team, ensure smooth onboarding and offboarding processes, and promptly resolve all IT requests within your scope. You will be responsible for the technical condition of office equipment and software, managing inventory, coordinating equipment orders and deliveries, and maintaining accurate records.

In addition to day-to-day support, you will work on project tasks such as creating a FAQ for common technical questions, resolving equipment tracking issues, and compiling a complete list of services used within the company. You will also work with office security systems, access control (ACS), and video surveillance cameras.

If you want to be the backbone of the team’s technical stability and grow your skills in IT operations and support, this role is an ideal next step in your career.

In this role, you will

• Participate in all meetings and processes requiring the involvement of a System Administrator
• Provide technical support to specialists, organize onboarding and offboarding for new employees
• Configure, administer, and ensure the proper functioning of employee devices and office equipment
• Create user accounts and manage necessary licenses
• Serve as first-line technical support
• Order, ship, track, and manage depreciation of equipment
• Work with documentation and spreadsheets
• Maintain backup/power systems: Starlink, EcoFlow, and generators

It’s all about you

• 6+ months of experience in system administration
• Familiar with the modern market of computer components, laptops, and smartphones
• Able to service hardware: disassemble and maintain PCs/laptops, install and configure software, and connect office equipment
• Experience managing equipment inventory and proficient in working with documents and large spreadsheets (Word/Excel)
• Basic knowledge of information security and networking
• Experience supporting a large number of specialists
• Strong communication skills, attentive, detail-oriented, and comfortable working in a team
• Able to work effectively under dynamic workloads and handle multiple tasks simultaneously
• Eager to learn and grow in this field
• English — Intermediate or higher
• Reside in Kyiv and able to work from the office (hybrid work possible from the 3rd month)

Would be a plus

• Basic knowledge of Google Workspace and Atlassian (Jira, Confluence, Service Management)

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Final interview
• Reference check
• Offer

We are seeking an experienced Embedded Linux Software Engineer to join our engineering team.
 The ideal candidate has a strong background in Linux-based embedded systems, solid understanding of kernel-level components, and hands-on experience working with modern SoCs and board bring-up.

You will work across the full embedded software stack, including kernel configuration, device trees, driver-level development, and system integration on platforms such as AMD ZynQ MPSoCs, NVIDIA Tegra, or similar architectures.
 This role requires close collaboration with hardware, firmware, and platform teams to ensure stable, performant, and maintainable system behavior.

Technical Requirements

• Strong knowledge of embedded Linux-based systems.
• Experience working with Yocto Linux (custom builds, layers, recipes).
• Strong hands-on experience with Linux kernel configuration (device trees, kernel config, patches).
• Good familiarity with Linux kernel device drivers, especially ALSA audio.
• Experience with PCIe bus programming.
• Knowledge of AMD ZynQ MPSoCs, Petalinux, and NVIDIA Tegra SoCs is a significant plus.
• Knowledge or experience with embedded Android is a strong plus.

Responsibilities

• Develop, configure, and maintain embedded Linux-based systems.
• Configure and modify Linux kernel components, including device trees and subsystem configurations.
• Work with kernel drivers, especially ALSA, ensuring compatibility and performance across hardware platforms.
• Implement and troubleshoot PCIe communication between system components.
• Support board bring-up and system integration on platforms such as ZynQ MPSoCs and NVIDIA Tegra.
• Collaborate with hardware, firmware, and Android teams to ensure seamless platform behavior.
• Debug system-level issues related to kernel, bootloaders, or hardware interfaces.

We are looking for a specialist who will help ensure the stable operation of our IT infrastructure and become a reliable support for users and the team.

💼 Key Responsibilities:

• Administration of user accounts (Active Directory, Microsoft 365)
• Workstation setup and support: Windows 10/11, basic software, network, printers
• Connecting and configuring peripheral devices
• Basic user technical support (access rights, printing, network, office applications)
• Network cable installation and testing (Ethernet)
• IT equipment inventory and participation in stocktakes
• Collaboration with a System Administrator (L2)
• Compliance with security standards and internal procedures
• Remote support using TeamViewer / AnyDesk

🧠 Requirements:

• Relevant education (higher or vocational)
• Basic knowledge of computer hardware and local networks
• Hands-on experience with Windows 10/11
• Understanding of TCP/IP, DHCP, DNS
• Experience with Active Directory is a plus
• At least 1 year of experience in a similar role

RubyPlay is a place where passion meets competence. Since 2017, we’ve made more than 200 innovative games and built more than 100 strong partnerships globally!
 

Proud to be:

• The Winner at BFTH Arena Awards — Best Online Casino Game
• Shortlisted for SBC Awards 2024 — Casino/Slots Developer of the Year
• A strong player on 10+ markets globally
• Beloved workplace for hundreds of specialists from 34 countries

We are now growing our team and looking for driven professionals ready to build their careers in a strong, international studio with a product that’s making waves worldwide.

Here’s How You’ll Make an Impact:

• Install, configure, and maintain office equipment (PCs, laptops, peripherals, network devices) in accordance with internal procedures
• Provide day-to-day technical support to employees, including:
  • workstations (Windows, macOS, Linux)
  • office software
  • network connectivity, VPN, and access to services
• Ensure uninterrupted and high-quality operation of office equipment and services: updates, upgrades, and preventive maintenance
• Maintain and update technical documentation and asset inventory for equipment and software
• Collaborate with suppliers of hardware and software: purchasing, ongoing service, and warranty support
• Participate in building and implementing information security policies, including MDM and DLP solutions
• Administer operating systems (Windows, macOS, Linux), including regular updates, patching, and performance tuning
• Monitor the network, internal services, cloud environments, and applications, ensuring high availability and reliability
• Handle system incidents, outages, and performance issues – from detection to full resolution
• Provide end-to-end ownership of incidents: troubleshooting, root cause analysis, documentation, and communication with stakeholders
• Work closely with R&D, DevOps, and QA teams to support environments and deployment pipelines
• Support onboarding and offboarding processes: issuing/returning equipment, creating/deactivating accounts, and configuring access
• Manage access controls and identity management (IAM): roles, permissions, groups, and compliance with security policies
• Maintain and expand the internal knowledge base and documentation related to infrastructure and operational procedures
• Automate repetitive tasks with scripts and relevant tools to reduce manual work and minimize errors

What Makes You A Strong Candidate:

• 2+ years of experience in a Technical Support Engineer / System Administrator or similar role
• Experience administering Linux, Windows, macOS, and office productivity software
• Strong understanding of hardware (PCs, laptops, peripherals) and ability to diagnose hardware issues
• Knowledge of networking concepts:
  • TCP/IP, DNS, DHCP, NAT, iptables
  • Basic network troubleshooting
• Experience with monitoring tools:
  • maintaining up-to-date dashboards and alerts, adjusting alert rules
• Experience working with CRM systems, JIRA, and Confluence
• Strong troubleshooting and problem-solving skills: log analysis, debugging, and a structured approach to incident resolution

Mandatory Security-Related Requirements (MDM, DLP)

• Experience with MDM (Mobile Device Management) solutions:
  • enrolling and managing devices (Windows/macOS/mobile)
  • applying security policies, disk encryption, and update management
  • hands-on experience with tools like JumpCloud, Intune, Jamf or similar solutions is highly desirable
• Understanding of DLP (Data Loss Prevention) concepts and experience with DLP tools:
  • configuring data control policies
  • monitoring and handling DLP incidents

  • contributing to the design and implementation of rules to prevent leakage of sensitive information

     

Bonus Skills You Can Learn:

• Scripting for automation (Bash, Groovy)
• Basic database administration (MySQL, PostgreSQL — backups, simple queries, basic configuration)
• Exposure to modern infrastructure & tooling, such as:
  • Google Cloud Platform (GCP)
  • GitLab (repositories, CI/CD)
  • Docker (containers, basic commands, deploying small services)
  • Ansible (configuration automation)
  • JumpCloud (IdP/MDM)
  • DLP solutions (administration, policy tuning)
  • ScriptRunner (automation for Jira/Confluence)

What We Value in You as a Person:

• Ability to communicate with stakeholders in a clear, non-overly-technical way, explaining complex topics simply.
• Strong self-organization, responsibility, and attention to detail.
• Readiness to take end-to-end ownership of tasks: from analysis and implementation to documentation and knowledge transfer.

Why You’ll Love It Here:

• Remote-first flexibility — Work from anywhere with a setup for deep focus and work-life balance
• Learning & growth — Development budgets and dedicated days to upskill and explore new areas
• Health & wellness — Medical coverage and well-being budgets to help you feel balanced, strong, and supported
• Yearly bonus — Rewards based on company success and your impact
• Career growth — Vertical and horizontal opportunities to grow and advance
• Global team — Talented, diverse colleagues you’ll enjoy working with

Interested in becoming a RubyPlayer and making a mark in the iGaming world? Join us!

We are seeking a motivated Trainee System Administrator/Office manager with a passion for technology and strong organizational skills. The successful candidate will maintain our IT systems, ensure seamless operations and assist with office management. This role is ideal for someone looking to grow their career in IT.

Key Responsibilities: 
System Administrator:

• Manage MacOS and Windows workstations;
• Manage device inventory and basic automation (MDM, asset tracking, access control system);
• Configure and monitor backups, OS updates, and basic endpoint security; 
• Set up and maintain user accounts, access rights, and permissions (Google Workspace, internal systems);
• Support and maintain office network infrastructure (MikroTik, TP-Link, Wi-Fi, VPN); 
• Provide basic website hosting and domain support (DNS, CloudFlare);
• Communicate with vendors and service providers (ISPs, hardware suppliers, SaaS tools);
• Support office hardware and equipment (printers, routers, meeting rooms);
• Assist with hardware procurement, inventory management, and expense tracking;
   

Office Management:

• Coordinate the delivery of water and food to ensure the office is well-stocked;
• Manage and monitor the office budget, including expenses and financial planning;
• Ensure cleanliness and maintain an inventory of all necessary supplies;
• Organize and manage office events to promote team building and company culture;
• Care for office plants, including regular watering and maintenance;
• Maintain and service the coffee machine to ensure it is always in good working condition.

Requirements:  

• Knowledge of MacOS, Windows, and network protocols;
• Basic understanding of MacOS and Windows (user support, system settings, troubleshooting);
• Basic knowledge of networking fundamentals (DHCP, DNS, IP addressing);
• Familiarity with office network equipment (MikroTik, TP-Link — at least at a basic level or strong willingness to learn);
• Experience or hands-on practice with hardware setup (workstations, peripherals, basic diagnostics);
• Basic Knowledge with Google Workspace (users, groups, permissions);
• Good organizational skills and ability to handle multiple small tasks;
• Problem-solving mindset and willingness to learn and ask questions;
• Good communication skills and ability to work with non-technical users; 
• English level: Intermediate (B1) or higher (reading documentation and basic communication).

What you will have with us:

• Paid out of office days;
• Regular Performance review;
• Opportunity to learn and improve your English;
• Flexible work schedule;
• Well-equipped office;
• Career Path and growth opportunities.

About Company:

We are a software development company that provides digital technology services. From mobile and web development to custom software solutions. We're dedicated to delivering innovative, high-quality solutions tailored to your unique needs.

Hi there!

We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are looking for an Help Desk Specialist in Warsaw office.

Responsibilities

• Providing technical support to users via Help Desk (1st and 2nd line): handling incidents and service requests
• Supporting and configuring workstations on Windows/macOS/Linux
• Preparation, configuration, and formatting of new devices (laptops, PCs, peripherals)
• Equipment accounting: issuance, receipt, preparation for reuse
• Support for users in solving basic and intermediate IT problems (hardware/software)
• Consulting on software use and configuration
• Employee onboarding/offboarding (configuring access, equipment, work environment)
• Registering and configuring devices in MDM (enrollment, compliance check)
• Checking devices for basic vulnerabilities and compliance with security policies 

Skills & Qualifications

• Solid knowledge of Windows, macOS, and Linux operating systems
• Experience with Google Workspace
• Understanding of software installation, configuration, and optimization principles
• Practical experience in formatting and preparing equipment for use
• Understanding of IT support processes and working with users
• Experience with MDM/endpoint management is a plus
• Ability to work with ticket systems (Jira, Service Desk, similar)
• Understanding of ITSM processes (Incident, Request, Change — at a practical level)
• Skills in working with scripts/automation (PowerShell/Bash — a plus)
• Knowledge of networks: TCP/IP, DNS, DHCP, VPN (user-level troubleshooting)
• Ability to maintain technical documentation and user instructions
• Understanding of SSO/MFA/Conditional Access principles (at the level of use and basic settings)
• Experience with corporate SaaS services (password managers, collaboration tools)
   

 What We Offer:​

• Flexible schedule and freedom to choose: work from our office in Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.
   

🚀 Ready to join a team?
Then welcome on board — let’s grow smarter together!

Requirements

• 1+ years as a Network/System Engineer.
• Theoretical understanding of network technologies, including experience with deploying and supporting essential network protocols and services (e.g., TCP/IP, IPSEC, LACP, VRRP, 802.1x, authentication and authorization protocols).
• Hands-on experience with Unifi, Fortinet, and WatchGuard network solutions.
• Familiarity with fault-tolerant solution design and implementation.

Nice to have:

• Skills or understanding in diagnostics, performance analysis, monitoring, and logging using tools such as Zabbix, Prometheus, Graylog, or Kibana.
• Experience building infrastructure and services using cloud platforms, specifically Microsoft Azure as a plus.
• Scripting languages such as Bash, Python, and PowerShell.

Key Responsibilities and assistance:

• In design, deploy, and enhance the company's network infrastructure to ensure reliability and scalability.
• Implement management and control services for the organization's networks.
• Maintain secure, highly available IT services, ensuring optimal functionality.
• Deploy and support cloud-based services using Microsoft Azure, optimizing integration with existing infrastructure.
• Monitor, analyze, and troubleshoot network/system performance, providing resolutions and implementing proactive improvements.

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a SysOps Engineer to join our teams!

Requirements:

- 4+ years of experience as a Linux System Administrator/SysOps/DevOps Engineer

- Strong knowledge of Linux architecture and systems implementation

- Strong knowledge of IaC approach(Ansible, Terraform)

- Strong knowledge of maintaining and operating private clouds

- Strong knowledge of CI/CD approach and experience working with(GitLab CI, GitHub Actions)

- Automation skills using Bash/Python etc

- Good understanding of networking concepts and protocols

- Good understanding of observability stack(grafana, otel)

- Knowledge of virtualization solutions (libvirt, KVM, quemu)

- Knowledge of Kubernetes management

Will be a plus:

- Common Linux certification like RHCSA or LPIC-1,2

- Networks operations

Responsibilities:

- Automation and IaC: author, review and maintain infrastructure as code (Ansible, Terraform), CI/CD pipelines, and automation scripts to reduce toil.

- Automation and improvement of current processes related to the administration and support of VM.

- Maintenance of standardized OS/software configurations (lifecycle management, creation of golden images).

- Optimizing resources and work on resource tagging to share the cost and plan for budgeting and reporting
- Troubleshooting and resolving incidents related to the holding's infrastructure.

- Maintaining and managing software upgrading, patching the kernel and errata patching.

- Backup and data protection: implement backup strategies, test restores, manage snapshot lifecycle and cross-region replication.

- Maintenance and improvement of current monitoring systems based on a proactive approach.
- Supporting the holding's infrastructure in accordance with IT security policies.

- Collaboration and documentation: produce runbooks, runbooks for playbooks, architecture diagrams, operational runbooks, and coordinate with other infrastructure teams.

- Maintain knowledge of industry trends and emerging cloud technologies to recommend best practices.

- Provide expert advice on cloud technologies, tools, and methodologies to enhance client operations and drive innovation.

Technical Stack:

- GitLab, GitLab-Ci

- Terraform, Ansible

- Grafana (Mimir, Loki, Tempo), Zabbix, Sentry, OpenTelemetry Collector

- Bash, Python

Our benefits to you:

☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
✈️In-house Travel Service 
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Playson is a B2B game provider with 13 years of experience on the market. Since 2012, we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European markets, and we operate in 28+ different jurisdictions. As of 2023, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.

Due to our dynamic growth, we are looking for an experienced Service Desk Specialist to join our team. In this role, you will provide technical support to our employees all over the world.

Key Requirements:

• 2+ years of experience in system administration
• Experience in cloud solutions support
• Excellent communication and customer service skills
• Ability to maintain documentation and asset records
• Willingness to learn new technologies
• Experience in installation, configuration, and troubleshooting of macOS and Windows
• Knowledge of user account, group, and access management in cloud services (Google Workspace, Atlassian, GitHub, AWS)
• Basic understanding of networking technologies (DHCP, DNS, VPN, Wi-Fi, TCP/IP)
• Experience with remote access systems
• Experience working with ticketing systems
• Basic Linux skills (preferred)

• Strong verbal and written communication skills
  
  Nice to Have:
  - Experience with VPN, LDAP
  - Administration skills in Atlassian, AWS, GitHub, MDM
  - English proficiency sufficient for reading technical documentation and written communication
  - A proactive approach and clear career ambitions

  
  The importance of the role is in:

  🤝 Setting up workstations for new employees and advising them on hardware usage
  🤝 Providing remote and on-site technical support for employees
  🤝 Procuring, delivering, returning, repairing, and auditing IT equipment
  🤝 Configuring and maintaining the IT infrastructure (hardware, system software, applications)
  🤝 Managing system permissions and user accounts
  🤝 Diagnosing and resolving hardware, software, and system issues
  🤝 Preparing instructional materials and conducting employee training
  🤝 Managing software licenses
  🤝 Participating in IT projects aimed at improving user experience and implementing new technologies
  🤝 Ensuring compliance with corporate IT policies

   

  What you get in return:
  🏆We offer a competitive salary in EUR, subject to annual performance reviews

  🏆Benefit from a transparent and systematic quarterly bonus system

  🏆We offer a flexible work schedule to accommodate your needs

  🏆Choose to work remotely, providing greater flexibility and comfort

  🏆Receive comprehensive medical insurance for both you and a significant other

  🏆We provide financial support during special life events

  🏆Enjoy unlimited paid vacation leave

  🏆Take unlimited paid sick leave whenever necessary

  🏆Get reimbursement for professional courses and trainings 
  
  📌 CVs are accepted only in English.

  
  If you want to be part of our team, send us your CV! 🚀

  Looking forward to welcoming you to the iGaming world!

About Strim Duo

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

Please note: this role is office-based in Limassol, Cyprus

The expertise we’re looking for

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware;
• Handle business-critical IT tasks and system improvements;
• Enable faster and smarter business processes and employee productivity;
• Research and evaluate emerging technologies, hardware, and software;
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace.

Your position will include

• Install, configure, and support workstation software, hardware, printers, and phones;
• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy;
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly;
• Implement applications and software upgrades and troubleshoot any performance issues;
• Train employees in using software and hardware, and provide technical support when needed.

Benefits

• Flexible remote/hybrid work setup with a global team.
• 21 days of annual paid vacation.
• 12 paid sick days per year.
• Health insurance coverage.
• Performance-based bonuses and incentives.
• Open communication with leadership and a culture that values your ideas.

The Jira / Atlassian Administrator is responsible for the configuration, reliability, and continuous improvement of Proxet’s Atlassian ecosystem.
The role ensures that Jira and Confluence are aligned with business processes, securely configured, well-documented, and fully adopted across teams.

This position merge IT administration, process enablement, and stakeholder collaboration, ensuring stable day-to-day operation, efficient change management, and scalable process automation within Atlassian tools.

Responsibilities

• Administrate Jira Cloud, Jira Service Management
• Configure workflows, automations, custom fields, and integrations to support business process needs
• Configure projects schemes, issue types, screens, and permission schemes
• Manage users, groups, and license allocations
• Maintain access control and role-based permissions in line with security policies
• Handle L2/L3 service desk tickets related to access, configuration, and incidents
• Maintain application configuration and change management
• Monitor application health, usage, and user feedback
• Review vendor updates and feature releases
• Track and communicate release impacts to relevant teams
• Coordinate with business stakeholders to test and deploy new functionality
• Identify recurring issues and propose systemic fixes or automation opportunities
• Ensure documentation of configurations, system baselines, changes, and user guides
• Conduct onboarding sessions and user training
• Serve as the primary point of contact for vendors and internal stakeholders

Required Qualifications

• 3+ years of experience in application administration, IT operations, or business systems management
• Proven experience working with Atlassian products (Jira, Confluence, JSM, Asset Management, Rovo)
• Proven experience managing integrations between multiple SaaS systems (API or zappier/n8n)
• Strong understanding of any SaaS administration, access management, and workflow automation
• Understanding of data access controls, SSO, and identity management
• Excellent problem-solving and cross-functional communication skills
• Ability to document, train, and present to non-technical stakeholders
  
   

Nice-to-have Qualifications

• Familiarity with ITSM / ITIL practices (Incident, Change, Release Management)
• Experience with security and compliance frameworks (SOC 2, ISO 27001)
• Experience writing custom plugins for JIRA cloud

We are looking for a skilled and dependable System Administrator to manage and support our organization’s IT infrastructure. The System Administrator will be responsible for ensuring the stability, security, and efficient operation of servers, networks, and systems, while providing technical support to internal users.

Responsibilities:

• Install, configure, maintain, and monitor servers, operating systems, and applications
• Manage user accounts, permissions, and access control
• Ensure system security through updates, patches, backups, and monitoring
• Troubleshoot hardware, software, and network issues in a timely manner
• Maintain documentation for systems, procedures, and configurations
• Support disaster recovery and business continuity efforts
• Collaborate with IT teams and vendors on system improvements and upgrades

Requirements:

• Proven experience as a System Administrator or similar role
• Strong knowledge of Windows and/or Linux environments
• Understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls)
• Experience with virtualization, backups, and monitoring tools
• Good problem-solving skills and attention to detail
• Strong communication and organizational skills