Jobs

282
  • Β· 14 views Β· 0 applications Β· 26m

    Customer Support and Operation to $1100

    Full Remote Β· Ukraine Β· 2 years of experience Β· Upper-Intermediate
    We’re looking for a motivated and detail-oriented individual based in Ukraine to join the Helvetus.com team. Your main responsibilities will include handling all aspects of customer support (email, chat, etc.), managing order fulfillment in the backend...

    We’re looking for a motivated and detail-oriented individual based in Ukraine to join the Helvetus.com team. Your main responsibilities will include handling all aspects of customer support (email, chat, etc.), managing order fulfillment in the backend (Shopify, shipping coordination, etc.), and assisting our COO with various operational and administrative tasks. Strong English communication skills are essential.

    More
  • Β· 24 views Β· 2 applications Β· 1d

    RNG Technical Support Engineer (L2)

    Full Remote Β· Europe except Ukraine Β· Product Β· 1 year of experience Β· Intermediate Ukrainian Product πŸ‡ΊπŸ‡¦
    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products,...

    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
    Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
    Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
    At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeedβ€”while embracing every step of the journey. 
    Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

     

    RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

     

    Primary responsibilities:

    - Respond to customer inquiries and support requests promptly and professionally.

    - Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.

    - Provide step-by-step guidance and instructions to customers to resolve technical problems.

    - Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.

    - Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

    - Conduct research and gather information to provide accurate and up-to-date solutions to customers.

    - Keep up to date with the latest trends, technologies, and updates related to the supported products or services.

    - Assist in product testing, bug tracking, and providing feedback to the development team.

    - Help Support peers with day-to-day tasks and professional development by sharing knowledge.

     

    RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

     

    Proficiency requirements:

    - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

    - Proven experience in technical support, customer service, or a related role.

    - Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.

    - Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

    - Proficiency in using ticketing systems, CRM software, and other support tools.

    - Familiarity with hardware, software, operating systems, and networking concepts.

    - Basic programming or scripting knowledge is a plus.

    - Ability to work independently and as part of a team in a fast-paced environment.

    - Strong time management and organizational skills with the ability to prioritize tasks effectively.

    - Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

    - English level Intermediate or higher

     

    Hard skills

    Monitoring skills:

    - Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.

    - Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.

    - Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.

    - Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.

     

    Database skills:

    - Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.

    - A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.

    - Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.

    - Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.

    - Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.

     

    API skills:

    - Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).

    - Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).

    - Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.

     

    Network skills:

    - Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.

    - Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.

    - Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.

    - The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.

    - Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.

     

    Company offers:

    - Fully remote work or work in a friendly team at modern office.

    - Unlimited coffee, snacks and fruits.

    - Health insurance.

    - Free English language training.

    - Gym membership.

    - Real Agile.

    - Competitive salary level.

    More
  • Β· 24 views Β· 3 applications Β· 1d

    VIP Support Manager

    Full Remote Β· Worldwide Β· Product Β· 1 year of experience Β· Advanced/Fluent
    Ми β€” ΡƒΠΊΡ€Π°Ρ—Π½ΡΡŒΠΊΠ° ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° Π†Π’-компанія. Розробляємо софт для iGaming-ΠΏΡ€ΠΎΡ”ΠΊΡ‚Ρ–Π², Π³Π΅Π½Π΅Ρ€ΡƒΡ”ΠΌΠΎ Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° Π½Π°Π΄Π°Ρ”ΠΌΠΎ Π’2Π’-послуги для ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ Ρ–Π³Ρ€ΠΎΠ²ΠΎΡ— інфраструктури. Нас ΠΎΠ±ΠΈΡ€Π°ΡŽΡ‚ΡŒ Ρ‚Ρ–, Ρ…Ρ‚ΠΎ Ρ…ΠΎΡ‡Π΅ швидкий старт, ΠΏΡ€ΠΎΠ³Π½ΠΎΠ·ΠΎΠ²Π°Π½ΠΈΠΉ Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚, ΠΊΠΎΠ½ΠΊΡƒΡ€Π΅Π½Ρ‚Π½Ρƒ...

    Ми β€” ΡƒΠΊΡ€Π°Ρ—Π½ΡΡŒΠΊΠ° ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° Π†Π’-компанія. Розробляємо софт для iGaming-ΠΏΡ€ΠΎΡ”ΠΊΡ‚Ρ–Π², Π³Π΅Π½Π΅Ρ€ΡƒΡ”ΠΌΠΎ Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° Π½Π°Π΄Π°Ρ”ΠΌΠΎ Π’2Π’-послуги для ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ Ρ–Π³Ρ€ΠΎΠ²ΠΎΡ— інфраструктури.

     

    Нас ΠΎΠ±ΠΈΡ€Π°ΡŽΡ‚ΡŒ Ρ‚Ρ–, Ρ…Ρ‚ΠΎ Ρ…ΠΎΡ‡Π΅ швидкий старт, ΠΏΡ€ΠΎΠ³Π½ΠΎΠ·ΠΎΠ²Π°Π½ΠΈΠΉ Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚, ΠΊΠΎΠ½ΠΊΡƒΡ€Π΅Π½Ρ‚Π½Ρƒ ΠΏΠ΅Ρ€Π΅Π²Π°Π³Ρƒ Ρ– Π·Ρ€ΠΎΡΡ‚ання.

     

    Наш успіх як Π±Ρ–знСсу Ρ„ΠΎΡ€ΠΌΡƒΡŽΡ‚ΡŒ люди, які ΠΏΡ€Π°Ρ†ΡŽΡŽΡ‚ΡŒ Π² Π½Π°ΡˆΡ–ΠΉ ΠΊΠΎΠΌΠ°Π½Π΄Ρ– Ρ‚Π° ΠΎΡ€Ρ–Ρ”Π½Ρ‚ΡƒΡŽΡ‚ΡŒΡΡ Π½Π° Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚. Π— Π½Π°ΠΌΠΈ Ρ€Π΅Π°Π»Ρ–Π·ΡƒΡŽΡ‚ΡŒΡΡ, Π·Ρ€ΠΎΡΡ‚Π°ΡŽΡ‚ΡŒ Ρ– Π±ΡƒΠ΄ΡƒΡ‚ΡŒ ΡƒΡΠΏΡ–ΡˆΠ½Ρ– ΠΊΠ°Ρ€ΚΌΡ”Ρ€ΠΈ. Π† Π³Π°Ρ€Π½Ρ– Π½ΠΎΠ²ΠΈΠ½ΠΈ Π² Ρ‚ΠΎΠΌΡƒ, Ρ‰ΠΎ ΠΌΠΈ Π·Π°Π²ΠΆΠ΄ΠΈ Π² ΠΏΠΎΡˆΡƒΠΊΡƒ Ρ‚Π°Π»Π°Π½Ρ‚Ρ–Π² Ρƒ ΠΊΠΎΠΌΠ°Π½Π΄Ρƒ.

     

    На Ρ€Π°Π·Ρ–, ΠΌΠΈ Ρƒ ΠΏΠΎΡˆΡƒΠΊΠ°Ρ… СкспСртного VIP Support Manager'a, який Π±ΡƒΠ΄Π΅ Π²ΠΈΠ±ΡƒΠ΄ΠΎΠ²ΡƒΠ²Π°Ρ‚ΠΈ довгострокові відносини Π· VIP-ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ, Π·Π°Π±Π΅Π·ΠΏΠ΅Ρ‡ΡƒΠ²Π°Ρ‚ΠΈ високий Ρ€Ρ–Π²Π΅Π½ΡŒ сСрвісу Ρ‚Π° сприяти Ρ—Ρ… Π·Π°Π»ΡƒΡ‡Π΅Π½Π½ΡŽ Ρ‚Π° ΡƒΡ‚Ρ€ΠΈΠΌΠ°Π½Π½ΡŽ.

    Π§ΠΎΠΌΡƒ Ρƒ Π½Π°Ρ Π±ΡƒΠ΄Π΅ Ρ†Ρ–ΠΊΠ°Π²ΠΎ:

    • Π€Π°ΡƒΠ½Π΄Π΅Ρ€ΠΈ ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ— Π²ΠΆΠ΅ ΠΏΠΎΠ±ΡƒΠ΄ΡƒΠ²Π°Ρ‚ΠΈ 3 ΡƒΡΠΏΡ–ΡˆΠ½Ρ– iGaming бізнСси, Ρ‚ΠΎΠΌΡƒ ΠΊΠΎΠΌΠ°Π½Π΄Π° ΠΌΠ°Ρ” Π²Π΅Π»ΠΈΠΊΡƒ СкспСртизу Ρ‚Π° Π½Π΅Ρ‚Π²ΠΎΡ€ΠΊΡ–Π½Π³.
    • АтмосфСра ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²ΠΎΠ³ΠΎ стартапу: сильна Π²ΠΌΠΎΡ‚ΠΈΠ²ΠΎΠ²Π°Π½Π° ΠΊΠΎΠΌΠ°Π½Π΄Π°, Π²Ρ–Π΄ΡΡƒΡ‚Π½Ρ–ΡΡ‚ΡŒ Π·Π°ΠΉΠ²ΠΎΡ— Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚Ρ–Ρ—.
    • ΠŸΡ€ΠΎΡ„Π΅ΡΡ–ΠΉΠ½ΠΈΠΉ Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΎΠΊ Ρ‚Π° Ρ†Ρ–ΠΊΠ°Π²Ρ– Ρ‡Π΅Π»Π΅Π½Π΄ΠΆΡ–. 

    Π’Ρ–Π΄ Ρ‚Π΅Π±Π΅ ΠΎΡ‡Ρ–ΠΊΡƒΡ”ΠΌΠΎ:

    • Π’Ρ–Π»ΡŒΠ½Π΅ володіння Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠΎΡŽ мовою (Ρ€Ρ–Π²Π΅Π½ΡŒ Advanced).
    • Π€Ρ€Π°Π½Ρ†ΡƒΠ·ΡŒΠΊΠ° Π°Π±ΠΎ Π½Ρ–ΠΌΠ΅Ρ†ΡŒΠΊΠ° Π½Π° Ρ€Ρ–Π²Π½Ρ– Upper-Intermediate Π±ΡƒΠ΄Π΅ Π·Π½Π°Ρ‡Π½ΠΎΡŽ ΠΏΠ΅Ρ€Π΅Π²Π°Π³ΠΎΡŽ.
    • Π’Ρ–Π΄ 1 Ρ€ΠΎΠΊΡƒ досвіду Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π² Π½Ρ–ΡˆΡ– iGaming.
    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· VIP-ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ (Ρ‡Π°Ρ‚ΠΈ/Π΄Π·Π²Ρ–Π½ΠΊΠΈ).
    • Знання канадського Ρ€ΠΈΠ½ΠΊΡƒ Π°Π±ΠΎ Ρ€ΠΈΠ½ΠΊΡ–Π² Tier 1 Π±ΡƒΠ΄Π΅ плюсом.
    • Π“ΠΎΡ‚ΠΎΠ²Π½Ρ–ΡΡ‚ΡŒ спілкуватися Π· VIP-ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ Ρ‚Π΅Π»Π΅Ρ„ΠΎΠ½ΠΎΠΌ.

    Π―ΠΊΡ‰ΠΎ Ρ‚ΠΈ Π· Π½Π°ΠΌΠΈ, сСрСд Ρ‚Π²ΠΎΡ—Ρ… ΠΊΠ»ΡŽΡ‡ΠΎΠ²ΠΈΡ… Π·Π°Π΄Π°Ρ‡:

    • Бпілкування Π· VIP-гравцями Ρ‡Π΅Ρ€Π΅Π· Ρ‡Π°Ρ‚ΠΈ Ρ‚Π° Π΄Π·Π²Ρ–Π½ΠΊΠΈ.
    • ВивчСння ΠΊΠ»ΡŽΡ‡ΠΎΠ²ΠΈΡ… VIP-Π³Ρ€Π°Π²Ρ†Ρ–Π² Ρ‚Π° розуміння Ρ—Ρ…Π½Ρ–Ρ… ΠΏΠΎΡ‚Ρ€Π΅Π±.
    • ΠŸΠΎΠ±ΡƒΠ΄ΠΎΠ²Π° ΠΌΡ–Ρ†Π½ΠΈΡ… Ρ‚Π° довгострокових відносин Π· кастомСрами.
    • Інформування VIP-користувачів ΠΏΡ€ΠΎ ΡΠΏΠ΅Ρ†Ρ–Π°Π»ΡŒΠ½Ρ– ΠΏΡ€ΠΎΠΏΠΎΠ·ΠΈΡ†Ρ–Ρ— Ρ‚Π° Π°ΠΊΡ†Ρ–Ρ—.
    • ΠžΠ±ΠΌΡ–Π½ Ρ†Ρ–Π½Π½ΠΈΠΌΠΈ Π²Ρ–Π΄Π³ΡƒΠΊΠ°ΠΌΠΈ Ρ‚Π° ідСями Π· командою.

    Π— Π½Π°Ρ β€” моТливості ΠΊΠ°Ρ€ΚΌΡ”Ρ€Π½ΠΎΠ³ΠΎ зростання Ρ– Π±Π΅Π½Π΅Ρ„Ρ–Ρ‚ΠΈ:

    • Remote Work, яка Π΄ΠΎΠ·Π²ΠΎΠ»ΠΈΡ‚ΡŒ Ρ‚ΠΎΠ±Ρ– ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Ρ–Π· Π·Ρ€ΡƒΡ‡Π½ΠΈΡ… Π»ΠΎΠΊΠ°Ρ†Ρ–ΠΉ.
    • Π“Ρ€Π°Ρ„Ρ–ΠΊ Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ: Π· ΠΏΠΎΠ½Π΅Π΄Ρ–Π»ΠΊΠ° ΠΏΠΎ ΠΏβ€™ΡΡ‚Π½ΠΈΡ†ΡŽ, Π· Π³Π½ΡƒΡ‡ΠΊΠΈΠΌ ΠΏΠΎΡ‡Π°Ρ‚ΠΊΠΎΠΌ ΠΌΡ–ΠΆ 8:00 Ρ‚Π° 11:00. Π’Ρ€ΠΈΠ²Π°Π»Ρ–ΡΡ‚ΡŒ Ρ€ΠΎΠ±ΠΎΡ‡ΠΎΠ³ΠΎ дня β€” 9 Π³ΠΎΠ΄ΠΈΠ½ (Π²ΠΊΠ»ΡŽΡ‡Π°ΡŽΡ‡ΠΈ ΠΎΠ±Ρ–Π΄Π½ΡŽ ΠΏΠ΅Ρ€Π΅Ρ€Π²Ρƒ).
    • РСгулярні пСрСгляди Π·Π°Ρ€ΠΏΠ»Π°Ρ‚ΠΈ Ρ‚Π° ΠΏΡ€ΠΎΡ„Ссійних Π³Ρ€Π΅ΠΉΠ΄Ρ–Π².
    • Бучасна Ρ‚Π΅Ρ…Π½Ρ–ΠΊΠ° для вашого ΠΊΠΎΠΌΡ„ΠΎΡ€Ρ‚Ρƒ.
    • ΠžΠΏΠ»Π°Ρ‚Π° навчання Ρ‚Π° ΠΊΠΎΠ½Ρ„Π΅Ρ€Π΅Π½Ρ†Ρ–ΠΉ.
    • Π–ΠΎΠ΄Π½ΠΎΠ³ΠΎ ΠΌΡ–ΠΊΡ€ΠΎΠΌΠ΅Π½Π΅Π΄ΠΆΠΌΠ΅Π½Ρ‚Ρƒ β€” ΠΌΠΈ Π΄ΠΎΠ²Ρ–ряємо Π²Π°ΠΌ Ρ– Π²Π°ΡˆΠΎΠΌΡƒ досвіду.

    Π―ΠΊΡ‰ΠΎ Π²Ρ–Π΄Ρ‡ΡƒΠ²Π°Ρ”Ρˆ ΠΌΠ΅Ρ‚Ρ‡, надсилай своє CV.
     

    Π©ΠΎ ΠΏΠΎΡ‚Ρ–ΠΌ? ΠŸΠ΅Ρ€Π΅Π³Π»ΡΠ΄Π°Ρ”ΠΌΠΎ Ρ‚Π²ΠΎΡ” Ρ€Π΅Π·ΡŽΠΌΠ΅ Ρ– ΡΡƒΠΏΡ€ΠΎΠ²Ρ–Π΄Π½ΠΈΠΉ лист ➑ якщо ΠΌΡ–ΠΆ Π½Π°ΠΌΠΈ ΠΊΠΎΠ½Π΅ΠΊΡ‚, Π·Π°ΠΏΡ€ΠΎΡˆΡƒΡ”ΠΌΠΎ Π½Π° Ρ–Π½Ρ‚Π΅Ρ€Π²ΚΌΡŽ Π· Ρ€Π΅ΠΊΡ€ΡƒΡ‚Π΅Ρ€ΠΎΠΌ ➑ наступний Π΅Ρ‚Π°ΠΏ β€” Ρ–Π½Ρ‚Π΅Ρ€Π²ΚΌΡŽ Π· Ρ…Π°ΠΉΡ€Ρ–Π½Π³ ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅Ρ€Π°ΠΌΠΈ ➑ ΠΎΡ„Π΅Ρ€ ➑ Ρ‚ΠΈ Π² ΠΊΠΎΠΌΠ°Π½Π΄Ρ– KOMBINE.
     

    Π§Π΅ΠΊΠ°Ρ”ΠΌΠΎ Π½Π° Ρ–Π½Ρ‚Π΅Ρ€Π²ΚΌΡŽ Π· ΠΌΠ°ΠΉΠ±ΡƒΡ‚Π½Ρ–ΠΌ Ρ‚Ρ–ΠΌΠΌΠ΅ΠΉΡ‚ΠΎΠΌ!

    More
  • Β· 41 views Β· 12 applications Β· 1d

    Technical Support Engineer (AEC/BIM focus)

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· Upper-Intermediate
    Welcome to Drawer.AI! We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design...

    Welcome to Drawer.AI!
    We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

     

    About us:
    Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

    What it’s like to work with Drawer.AI:
    Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
    Explore opportunities to join our team and be at the forefront of innovation.
    It’s time to build better!

     

    πŸ”Role Overview: 

    We are looking for an AEC Engineer with strong communication skills and understanding of IT, who can support software users in the Construction industry (mainly electrical engineers from the US). The ideal candidate will analyse user requests, formulate technical tasks for developers, and proactively identify patterns in recurring issues.

     

    βœ… Key responsibilities:

    β€’ Communicating with US-based engineers using the software for electrical design in Revit.

    β€’ Analyzing user requests, identifying errors or misuse of functionality.

    β€’ Providing explanations on product usage or user mistakes.

    β€’ Reporting bugs with clear technical tasks for developers in Jira.

    β€’ Identifying patterns in issues and suggesting UX improvements.

    β€’ Collaborating with the IT team: verifying issues, testing solutions, clarifying product behavior.

    β€’ Updating internal documentation and guides when needed.

     

    πŸ“ŒRequirements:

    β€’ Experience working with construction drawings (Architecture, Electrical, HVAC, Structural).

    β€’ English proficiency at Upper-Intermediate or higher.

    β€’ Strong communication skills.

     

    πŸ‘ A Good Candidate:

    β€’ Worked with American construction drawings (preferably Electrical).

    β€’ Uses English confidently in a professional setting.

    β€’ Thinks analytically, can formalize, explain, and localize problems.

    β€’ Understands construction processes and engineering tasks.

    β€’ Has a basic grasp of software logic (UI/UX, error patterns).

     

    🌟 An Ideal Candidate:

    β€’ Experienced with US electrical drawings, especially in Revit.

    β€’ Communicated with US Engineers as a colleague or in support.

    β€’ Has deep AEC/BIM process knowledge.

    β€’ Participated in software testing or development.

    β€’ Clearly formulates tasks in Jiira and spots patterns in user requests.

    β€’ Can bridge communication between engineers and developers.

     

    Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

    More
  • Β· 35 views Β· 10 applications Β· 1d

    Account Manager (FinTech)

    Ukraine Β· Product Β· 1 year of experience Β· Upper-Intermediate Ukrainian Product πŸ‡ΊπŸ‡¦
    Ми ΡˆΠ²ΠΈΠ΄ΠΊΠΎΠ·Ρ€ΠΎΡΡ‚Π°ΡŽΡ‡ΠΈΠΉ Π†Π’-ΠΏΡ€ΠΎΠ΅ΠΊΡ‚ Ρƒ сфСрі Ρ„Ρ–Π½Ρ‚Π΅Ρ…, який ΠΏΡ€Π°Ρ†ΡŽΡ” Π² Ρ†Ρ–ΠΉ індустрії протягом 6 Ρ€ΠΎΠΊΡ–Π². Ми ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ Π· ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΠΌΠΈ Ρ€ΠΈΠ½ΠΊΠ°ΠΌΠΈ Ρ‚Π° Ρ€Ρ–Π·Π½ΠΈΠΌΠΈ бізнСс-вСртикалями Π² ΠΎΠ±Ρ€ΠΎΠ±Ρ†Ρ– ΠΏΠ»Π°Ρ‚Π΅ΠΆΡ–Π² ΠΎΠ½Π»Π°ΠΉΠ½ Ρ– Π·Π°Ρ€Π°Π· ΡˆΡƒΠΊΠ°Ρ”ΠΌΠΎ Π°ΠΊΠ°ΡƒΠ½Ρ‚-ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅Ρ€Π°, який ΠΌΠΎΠΆΠ΅ стати Ρ‡Π°ΡΡ‚ΠΈΠ½ΠΎΡŽ Π½Π°ΡˆΠΎΡ—...

    Ми ΡˆΠ²ΠΈΠ΄ΠΊΠΎΠ·Ρ€ΠΎΡΡ‚Π°ΡŽΡ‡ΠΈΠΉ Π†Π’-ΠΏΡ€ΠΎΠ΅ΠΊΡ‚ Ρƒ сфСрі Ρ„Ρ–Π½Ρ‚Π΅Ρ…, який ΠΏΡ€Π°Ρ†ΡŽΡ” Π² Ρ†Ρ–ΠΉ індустрії протягом 6 Ρ€ΠΎΠΊΡ–Π². Ми ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ Π· ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΠΌΠΈ Ρ€ΠΈΠ½ΠΊΠ°ΠΌΠΈ Ρ‚Π° Ρ€Ρ–Π·Π½ΠΈΠΌΠΈ бізнСс-вСртикалями Π² ΠΎΠ±Ρ€ΠΎΠ±Ρ†Ρ– ΠΏΠ»Π°Ρ‚Π΅ΠΆΡ–Π² ΠΎΠ½Π»Π°ΠΉΠ½ Ρ– Π·Π°Ρ€Π°Π· ΡˆΡƒΠΊΠ°Ρ”ΠΌΠΎ Π°ΠΊΠ°ΡƒΠ½Ρ‚-ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅Ρ€Π°, який ΠΌΠΎΠΆΠ΅ стати Ρ‡Π°ΡΡ‚ΠΈΠ½ΠΎΡŽ Π½Π°ΡˆΠΎΡ— ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ.


    Ми ΠΎΡ€Ρ–Ρ”Π½Ρ‚ΠΎΠ²Π°Π½Ρ– Π½Π° Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚ Ρ– піклуємося ΠΏΡ€ΠΎ людСй, Ρ– ΠΌΠΈ Π²Ρ–Ρ€ΠΈΠΌΠΎ, Ρ‰ΠΎ Π·Π½Π°ΠΉΠ΄Π΅ΠΌΠΎ когось Ρ–Π· Ρ‚Π°ΠΊΠΈΠΌΠΈ ΠΆ цінностями Π² бізнСсі Ρ‚Π° ΠΆΠΈΡ‚Ρ‚Ρ–, як Ρ– ΠΌΠΈ. Π£ Π²Π΅Π΄Π΅Π½Π½Ρ– бізнСсу ΠΌΠΈ Ρ†Ρ–Π½ΡƒΡ”ΠΌΠΎ Π²Ρ–Π΄ΠΊΡ€ΠΈΡ‚Ρ–ΡΡ‚ΡŒ, ΡˆΠ²ΠΈΠ΄ΠΊΡ–ΡΡ‚ΡŒ, Π²ΠΈΠΊΠ»ΠΈΠΊΠΈ, Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΎΠΊ, Π°Π΄Π°ΠΏΡ‚ΠΈΠ²Π½Ρ–ΡΡ‚ΡŒ, Ρ‚ΠΎΠΌΡƒ ΡˆΡƒΠΊΠ°Ρ”ΠΌΠΎ Π² Π»ΡŽΠ΄ΡΡ… самС Ρ‚Π°ΠΊΡ– якості. Ми люди, які Π΅Ρ„Π΅ΠΊΡ‚ΠΈΠ²Π½ΠΎ Π²ΠΈΡ€Ρ–ΡˆΡƒΡŽΡ‚ΡŒ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΠΈ Ρ– Ρ‚Ρ€ΠΈΠΌΠ°ΡŽΡ‚ΡŒ всС ΠΏΡ–Π΄ ΠΊΠΎΠ½Ρ‚Ρ€ΠΎΠ»Π΅ΠΌ. Π―ΠΊΡ‰ΠΎ Π²ΠΈ Π·Π½Π°ΠΉΠ΄Π΅Ρ‚Π΅ Ρ‰ΠΎΡΡŒ близькС для сСбС, Ρ‡ΠΈΡ‚Π°ΡŽΡ‡ΠΈ Ρ†Π΅, ΠΌΠΈ Ρ‡Π΅ΠΊΠ°Ρ”ΠΌΠΎ Π½Π° вашС Ρ€Π΅Π·ΡŽΠΌΠ΅.


    Π—Π°Π΄Π°Ρ‡Ρ–:

    • ВСдСння процСсу Π²Π·Π°Ρ”ΠΌΠΎΠ΄Ρ–Ρ— ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π² Ρ–Π· ΠΏΠ°Ρ€Ρ‚Π½Π΅Ρ€Π°ΠΌΠΈ Π· ΠΎΠ±Ρ€ΠΎΠ±ΠΊΠΈ ΠΏΠ»Π°Ρ‚Π΅ΠΆΡ–Π²;
    • Бпілкування Π· ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ, Ρ‰ΠΎΠ± Π·Ρ€ΠΎΠ·ΡƒΠΌΡ–Ρ‚ΠΈ Ρ—Ρ…Π½Ρ– ΠΏΠΎΡ‚Ρ€Π΅Π±ΠΈ Ρ‚Π° пояснити Ρ†Ρ–Π½Π½Ρ–ΡΡ‚ΡŒ послуг;
    • ΠŸΠΎΠ±ΡƒΠ΄ΠΎΠ²Π° відносин Π· ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ Ρ‚Π° ΠΏΠ°Ρ€Ρ‚Π½Π΅Ρ€Π°ΠΌΠΈ Π½Π° основі Π΄ΠΎΠ²Ρ–Ρ€ΠΈ Ρ‚Π° ΠΏΠΎΠ²Π°Π³ΠΈ;
    • Бпівпраця Π· Π²Π½ΡƒΡ‚Ρ€Ρ–ΡˆΠ½Ρ–ΠΌΠΈ Π²Ρ–Π΄Π΄Ρ–Π»Π°ΠΌΠΈ для сприяння задоволСння ΠΏΠΎΡ‚Ρ€Π΅Π± ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π²;
    • Π—Π±Ρ–Ρ€ Ρ– Π°Π½Π°Π»Ρ–Π· Π΄Π°Π½ΠΈΡ…, Ρ‰ΠΎΠ± дізнатися Π±Ρ–Π»ΡŒΡˆΠ΅ ΠΏΡ€ΠΎ ΠΏΠΎΠ²Π΅Π΄Ρ–Π½ΠΊΡƒ споТивачів;
    • ВСдСння Ρ‚ΠΎΡ‡Π½ΠΈΡ… записів, які ΡΡ‚ΠΎΡΡƒΡŽΡ‚ΡŒΡΡ ΠΏΡ€ΠΈΠΌΡ–Ρ‚ΠΎΠΊ Π΄ΠΎ Ρ€Π°Ρ…ΡƒΠ½ΠΊΡƒ;
    • ΠŸΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠ° Π°ΠΊΡ‚ΡƒΠ°Π»ΡŒΠ½ΠΈΡ… знаннь ΠΏΡ€ΠΎ послуги ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ—;
    • Π’ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ скарг Ρ– запобігання Π΄ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΈΡ… ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌ ΡˆΠ»ΡΡ…ΠΎΠΌ вдосконалСння процСсів;
    • Розуміння ΠΏΠΎΠ²Π΅Π΄Ρ–Π½ΠΊΠΈ споТивачів Ρ– Π³Π°Π»ΡƒΠ·Π΅Π²ΠΈΡ… Ρ‚Π΅Π½Π΄Π΅Π½Ρ†Ρ–ΠΉ.


    Π’ΠΈΠΌΠΎΠ³ΠΈ:

    • Π”ΠΈΠΏΠ»ΠΎΠΌ Π±Π°ΠΊΠ°Π»Π°Π²Ρ€Π°;
    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π½Π° схоТій ΠΏΠΎΠ·ΠΈΡ†Ρ–Ρ—;
    • Навички усного Ρ‚Π° письмового спілкування;
    • Π—Π΄Π°Ρ‚Π½Ρ–ΡΡ‚ΡŒ Π·Π±ΠΈΡ€Π°Ρ‚ΠΈ, відстСТувати Ρ‚Π° Π°Π½Π°Π»Ρ–Π·ΡƒΠ²Π°Ρ‚ΠΈ Π²Π΅Π»ΠΈΠΊΡ– обсяги Π΄Π°Π½ΠΈΡ…;
    • ΠΠ΄Π°ΠΏΡ‚ΠΈΠ²Π½Ρ–ΡΡ‚ΡŒ Ρ‚Π° ΡΠΈΠ»ΡŒΠ½Ρ– Π½Π°Π²ΠΈΡ‡ΠΊΠΈ Π²ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌ;
    • Π’Ρ–Π΄ΠΌΡ–Π½Π½Ρ– Π½Π°Π²ΠΈΡ‡ΠΊΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½ΠΎΠ³ΠΎ слухання;
    • Π—Π΄Π°Ρ‚Π½Ρ–ΡΡ‚ΡŒ Π±ΡƒΠ΄ΡƒΠ²Π°Ρ‚ΠΈ стосунки Ρ‚Π° ΡΠΏΡ–Π²ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· Ρ–Π½ΡˆΠΈΠΌΠΈ всСрСдині ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ— Ρ‚Π° Π·Π° Ρ—Ρ— ΠΌΠ΅ΠΆΠ°ΠΌΠΈ;
    • Знання Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠΎΡ— ΠΌΠΎΠ²ΠΈ Π½Π° Ρ€Ρ–Π²Π½Ρ– Upper-Intermediate Ρ‚Π° Π²ΠΈΡ‰Π΅.


    ΠŸΡ€ΠΎΠΏΠΎΠ½ΡƒΡ”ΠΌΠΎ Π·Π°Ρ€Π°Π·:

    • ΠšΠΎΠΌΠΏΠ΅Π½ΡΠ°Ρ†Ρ–ΡŽ 20 Ρ€ΠΎΠ±ΠΎΡ‡ΠΈΡ… Π΄Π½Ρ–Π² ΠΎΠΏΠ»Π°Ρ‡ΡƒΠ²Π°Π½ΠΎΡ— відпустки;
    • ΠžΠΏΠ»Π°Ρ‡ΡƒΠ²Π°Π½Ρ– лікарняні, sick days, ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½Ρ– ΠΏΠΎΠ΄Π°Ρ€ΡƒΠ½ΠΊΠΈ;
    • L&D Ρ†Π΅Π½Ρ‚Ρ€ Π· курсами для співробітників;
    • ΠŸΡ€ΠΎΠ³Ρ€Π°ΠΌΡƒ Ρ€ΠΎΡ‚Π°Ρ†Ρ–Ρ—;
    • Self-learning Π±Ρ–Π±Π»Ρ–ΠΎΡ‚Π΅ΠΊΡƒ, доступ Π΄ΠΎ ΠΏΠ»Π°Ρ‚Π½ΠΈΡ… курсів;
    • Π‘Ρ‚Π°Π±Ρ–Π»ΡŒΠ½Ρ– Π²ΠΈΠΏΠ»Π°Ρ‚ΠΈ;
    • Дисконтну ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΡƒ Evoplay;
    • Π“Ρ€ΡƒΠΏΠΎΠ²Ρ– обговорСння Ρ‚Π° Ρ–Π½Π΄ΠΈΠ²Ρ–Π΄ΡƒΠ°Π»ΡŒΠ½Ρ– сСсії Π· психологом;
    More
  • Β· 48 views Β· 18 applications Β· 1d

    Community manager

    Ukraine Β· Intermediate
    At Solus Group, we're building a dream team for tier-1 Web3 projects, and right now, we’re looking for a dynamic Community manager. If you love chatting with cool people, creating content, diving into Web3 vibes, and want to build your career in...

    At Solus Group, we're building a dream team for tier-1 Web3 projects, and right now, we’re looking for a dynamic Community manager.
    If you love chatting with cool people, creating content, diving into Web3 vibes, and want to build your career in cryptoβ€”this role is the perfect gateway.

     

    Start your journey where real growth begins.

     

    🎯 Key requirements:

    • You don't have to have experience - the main thing is desire.
    • Confident writing and not being afraid to be creative (articles, pictures, memes, posts)
    • Sociable and willing to communicate a lot (chat with ambassadors, community, etc.)
    • Basic English or a desire to improve it.
    • Flexibility, initiative, stress resistance.
    • Ability to use basic tools (Photoshop, Canva, ChatGPT, etc.).
    • Ability to work in a team and keep pace

     

     

    πŸ“ What will be your responsibilities?

    • Communication with ambassadors, projects and the team in chats.
    • Posting articles and creating visual content.
    • Participation in ambassador activities, ambassadorships, event coordination.
    • Securing roles and privileges in projects for our team.
    • Constant immersion in the Web3 environment and representation of the company.
    • Support of internal processes of the ambassador department.

     

    🀝 What do we offer for your growth?

    • Adaptive 24/7 schedule that allows you to sync your working hours with a team to ensure efficient communication
    • Convenient office in the eye-pleasing, comfortable district of Lviv, well-developed infrastructure, and fine views. The area is easy to reach from any part of the city
    • Competitive salary that depends on your experience and skills
    • Salary review each quarter
    • Medical Insurance after you work with us for three months
    • A friendly and cooperative team. We like to party, and we often organize company offsite. And we even have our own cook with Michelin reward (almost)

     

     

    Looking forward to starting this journey together?

    If so, leave us your contact details, and let's set the wheels in motion for our relationship that turns heads!πŸ”₯

    More
  • Β· 33 views Β· 4 applications Β· 1d

    Technical Support Engineer L2

    Full Remote Β· Europe except Ukraine Β· Product Β· 1 year of experience Β· Intermediate Ukrainian Product πŸ‡ΊπŸ‡¦
    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products,...

    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
    Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
    Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
    At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeedβ€”while embracing every step of the journey. 
    Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

     

    RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

     

    Primary responsibilities:

    - Respond to customer inquiries and support requests promptly and professionally.

    - Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.

    - Provide step-by-step guidance and instructions to customers to resolve technical problems.

    - Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.

    - Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

    - Conduct research and gather information to provide accurate and up-to-date solutions to customers.

    - Keep up to date with the latest trends, technologies, and updates related to the supported products or services.

    - Assist in product testing, bug tracking, and providing feedback to the development team.

    - Help Support peers with day-to-day tasks and professional development by sharing knowledge.

     

    RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

     

    Proficiency requirements:

    - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

    - Proven experience in technical support, customer service, or a related role.

    - Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.

    - Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

    - Proficiency in using ticketing systems, CRM software, and other support tools.

    - Familiarity with hardware, software, operating systems, and networking concepts.

    - Basic programming or scripting knowledge is a plus.

    - Ability to work independently and as part of a team in a fast-paced environment.

    - Strong time management and organizational skills with the ability to prioritize tasks effectively.

    - Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

    - English level Intermediate or higher

     

    Hard skills

    Monitoring skills:

    - Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.

    - Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.

    - Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.

    - Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.

     

    Database skills:

    - Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.

    - A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.

    - Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.

    - Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.

    - Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.

     

    API skills:

    - Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).

    - Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).

    - Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.

     

    Network skills:

    - Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.

    - Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.

    - Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.

    - The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.

    - Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.

     

    Company offers:

    - Fully remote work or work in a friendly team at modern office.

    - Unlimited coffee, snacks and fruits.

    - Health insurance.

    - Free English language training.

    - Gym membership.

    - Real Agile.

    - Competitive salary level.

    More
  • Β· 30 views Β· 2 applications Β· 1d

    Customer Success Manager (Evening Schedule)

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Advanced/Fluent
    UPSTARS – ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° IT-компанія, Π· якою Π·Π»Ρ–Ρ‚Π°ΡŽΡ‚ΡŒ Ρ– люди, Ρ– Π±Ρ€Π΅Π½Π΄ΠΈ. Наш основний фокус – Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° B2B-послуги для ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π². Запускаємо Π·Ρ–Ρ€ΠΊΠΎΠ²Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ Ρƒ сфСрі iGaming, які ΠΎΡ‚Ρ€ΠΈΠΌΡƒΡŽΡ‚ΡŒ визнання Ρ‚Π° Π½Π°ΠΉΠ²ΠΈΡ‰Ρ– ΠΎΡ†Ρ–Π½ΠΊΠΈ ΠΏΡ€ΠΎΡ„Ρ–Π»ΡŒΠ½ΠΈΡ…...

    UPSTARS – ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° IT-компанія, Π· якою Π·Π»Ρ–Ρ‚Π°ΡŽΡ‚ΡŒ Ρ– люди, Ρ– Π±Ρ€Π΅Π½Π΄ΠΈ. Наш основний фокус – Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° B2B-послуги для ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π². Запускаємо Π·Ρ–Ρ€ΠΊΠΎΠ²Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ Ρƒ сфСрі iGaming, які ΠΎΡ‚Ρ€ΠΈΠΌΡƒΡŽΡ‚ΡŒ визнання Ρ‚Π° Π½Π°ΠΉΠ²ΠΈΡ‰Ρ– ΠΎΡ†Ρ–Π½ΠΊΠΈ ΠΏΡ€ΠΎΡ„Ρ–Π»ΡŒΠ½ΠΈΡ… Ρ€Π΅ΠΉΡ‚ΠΈΠ½Π³Ρ–Π² ✨


    Π† Ρ‚Π°ΠΊ, ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΡƒΠ²Π°Ρ‚ΠΈ лСгальний Ρ‚Π° ΠΏΡ€ΠΎΠ·ΠΎΡ€ΠΈΠΉ Ρ€ΠΈΠ½ΠΎΠΊ Π£ΠΊΡ€Π°Ρ—Π½ΠΈ – Ρ†Π΅ маст Ρ…Π΅Π², Ρ‚ΠΎΠΌΡƒ Ρ‚Ρ€Π΅Ρ‚Ρ–ΠΌΠΈ Π² ΠΊΡ€Π°Ρ—Π½Ρ– ΠΎΡ‚Ρ€ΠΈΠΌΠ°Π»ΠΈ B2B-Π»Ρ–Ρ†Π΅Π½Π·Ρ–ΡŽ Π½Π° надання послуг Ρƒ сфСрі Π°Π·Π°Ρ€Ρ‚Π½ΠΈΡ… Ρ–Π³ΠΎΡ€.


    Π£ 2025 ΠΌΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½ΠΎ ΠΌΠ°ΡΡˆΡ‚Π°Π±ΡƒΡ”ΠΌΠΎ Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ, Ρ– Π΄Ρ€Ρ–ΠΌ Ρ‚Ρ–ΠΌ. Π’ΠΎΠΌΡƒ для підсилСння VIP Service ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΡˆΡƒΠΊΠ°Ρ”ΠΌΠΎ Customer Success Manager.


    βœ… Π’Π²ΠΎΡ— ΠΌΠ°ΠΉΠ±ΡƒΡ‚Π½Ρ– Π·Π°Π΄Π°Ρ‡Ρ–:

    • надання якісної ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ VIP-гравцям Π±Ρ€ΠΎΠ½Π·ΠΎΠ²ΠΎΠ³ΠΎ сСгмСнта;
    • Ρ€ΠΎΠ±ΠΎΡ‚Π° Π· Π·Π°Π΄Π°Ρ‡Π°ΠΌΠΈ Π²Ρ–Π΄ Ρ€Π΅Ρ‚Π΅Π½ΡˆΠ½ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ;
    • просування сСрСд Π³Ρ€Π°Π²Ρ†Ρ–Π² активностСй, Ρ‚Π°ΠΊΠΈΡ… як Ρ‚ΡƒΡ€Π½Ρ–Ρ€ΠΈ, Π»ΠΎΡ‚Π΅Ρ€Π΅Ρ—, квСсти Ρ‚Π° ΠΏΡ€ΠΈΠ³ΠΎΠ΄ΠΈ;
    • провСдСння Ρ–Π½Ρ‚Π΅Ρ€Π²β€™ΡŽ Π· гравцями Π±Ρ€ΠΎΠ½Π·ΠΎΠ²ΠΎΠ³ΠΎ сСгмСнту, отримання Π²Ρ–Π΄Π³ΡƒΠΊΡ–Π² ΠΏΡ€ΠΎ досвід Ρ– вподобання;
    • Π·Π±Ρ–Π»ΡŒΡˆΠ΅Π½Π½Ρ задоволСності ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π² завдяки наданню якісної пСрсоналізованої Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ;
    • конвСртація Π±Ρ€ΠΎΠ½Π·ΠΎΠ²ΠΈΡ… Π³Ρ€Π°Π²Ρ†Ρ–Π² Ρƒ VIP-ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π² Π²ΠΈΡ‰ΠΈΡ… сСгмСнтів;
    • Ρ€ΠΎΠ±ΠΎΡ‚Π° Ρ–Π· запСрСчСннями Π³Ρ€Π°Π²Ρ†Ρ–Π²;
    • Π΄ΠΎΠΏΠΎΠΌΠΎΠ³Π° Π· Π΄Π΅ΠΏΠΎΠ·ΠΈΡ‚Π°ΠΌΠΈ, Π²ΠΈΠΏΠ»Π°Ρ‚Π°ΠΌΠΈ, бонусами Ρ‚Π° Ρ–Π³Ρ€Π°ΠΌΠΈ;
    • Π΄ΠΎΠΏΠΎΠΌΠΎΠ³Π° Ρƒ процСсі Π²Π΅Ρ€ΠΈΡ„Ρ–ΠΊΠ°Ρ†Ρ–Ρ— Π·Π° ΠΏΠΎΡ‚Ρ€Π΅Π±ΠΈ;
    • досягнСння встановлСних Ρ†Ρ–Π»Π΅ΠΉ KPI;
    • ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠ° Ρ‚Π° вдосконалСння знань ΠΏΡ€ΠΎ Ρ–ΡΠ½ΡƒΡŽΡ‡Ρ– Ρ‚Π° Π½ΠΎΠ²Ρ– ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΈ;
    • ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π·Π° Π³Ρ€Π°Ρ„Ρ–ΠΊΠΎΠΌ 18:00 - 02:00 Π·Π° ΠšΠΈΡ”Π²ΠΎΠΌ (Π³Ρ€Π°Ρ„Ρ–ΠΊ Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· ΠΏΠΎΠ½Π΅Π΄Ρ–Π»ΠΊΠ° ΠΏΠΎ ΠΏ'ΡΡ‚Π½ΠΈΡ†ΡŽ).


    πŸ’ͺ Π’Π²ΠΎΡ— скіли:

    • Π²Ρ–Π»ΡŒΠ½Π΅ володіння ΡƒΡΠ½ΠΎΡŽ Ρ‚Π° письмовою Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠΎΡŽ мовою;
    • вміння спілкуватися Ρ‚Π΅Π»Π΅Ρ„ΠΎΠ½ΠΎΠΌ Ρ‚Π° Π² листах;
    • Π²Ρ–Π΄ΠΌΡ–Π½Π½Ρ– ΠΊΠΎΠΌΡƒΠ½Ρ–ΠΊΠ°Ρ‚ΠΈΠ²Π½Ρ– здібності Ρ‚Π° досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Ρ–Π· запСрСчСннями ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π²;
    • вміння Π·Π°Ρ†Ρ–ΠΊΠ°Π²ΠΈΡ‚ΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π° Π΄ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΈΠΌΠΈ послугами, Ρ†Ρ–ΠΊΠ°Π²ΠΎ ΠΏΡ–Π΄ΠΊΡ€Π΅ΡΠ»ΡŽΠ²Π°Ρ‚ΠΈ ΠΏΠΎΠ·ΠΈΡ‚ΠΈΠ²Π½Ρ– сторони ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Ρƒ;
    • Π΅ΠΌΠΏΠ°Ρ‚Ρ–ΠΉΠ½Ρ–ΡΡ‚ΡŒ Ρ‚Π° ΡΡ‚Ρ€Π΅ΡΠΎΡΡ‚Ρ–ΠΉΠΊΡ–ΡΡ‚ΡŒ Ρƒ складних кСйсах;
    • баТання Π²ΠΈΠ²Ρ‡Π°Ρ‚ΠΈ Π½ΠΎΠ²Ρ– інструмСнти, ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· Π½ΠΈΠΌΠΈ Ρ‚Π° Ρ€ΠΎΠ·Π²ΠΈΠ²Π°Ρ‚ΠΈ Π½ΠΎΠ²Ρ– знання;
    • вміння розподіляти Ρ€ΠΎΠ±ΠΎΡ‡ΠΈΠΉ час Ρ– вкладатися Π² встановлСні Ρ‚Π΅Ρ€ΠΌΡ–Π½ΠΈ виконання.


    🀞 Π‘Π°ΠΆΠ°Π½ΠΎ, Π°Π»Π΅ Π½Π΅ ΠΊΡ€ΠΈΡ‚ΠΈΡ‡Π½ΠΎ:

    • досвід Π· iGaming Π½Π° Π±ΡƒΠ΄ΡŒ-якій посаді.


    🌟 ΠΠ°ΡˆΡ– ΠΏΠ΅Ρ€Π΅Π²Π°Π³ΠΈ:

    • сміливо бСрСмося Π·Π° Π·Π°Π΄Π°Ρ‡Ρ– Ρ–Π· Π·Ρ–Ρ€ΠΎΡ‡ΠΊΠΎΡŽ, Π±ΠΎ Π²ΠΎΠ½ΠΈ Ρ€ΠΎΠ·ΠΊΡ€ΠΈΠ²Π°ΡŽΡ‚ΡŒ ΠΏΠΎΡ‚Π΅Π½Ρ†Ρ–Π°Π»;
    • Π³ΠΎΠ²ΠΎΡ€ΠΈΠΌΠΎ прямо Ρ– просто, Π½Π°Π²Ρ–Ρ‚ΡŒ ΠΏΡ€ΠΎ складнС;
    • Π½Π΅ любимо Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚Ρ–ΡŽ Ρ‚Π° застарілі ΠΏΡ–Π΄Ρ…ΠΎΠ΄ΠΈ – ΠΌΠΈ Π·Π° свободу Π΄Ρ–ΠΉ;
    • ΠΌΠ°Ρ”ΠΌΠΎ власні потуТності для створСння Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½ΠΈΡ… Ρ€Ρ–ΡˆΠ΅Π½ΡŒ Π· нуля;
    • ΠΊΠΎΡ€ΠΈΡΡ‚ΡƒΡ”ΠΌΠΎΡΡŒ Ρ…ΠΌΠ°Ρ€Π½ΠΈΠΌ сховищСм, Kubernetes Ρ‚Π° Ρ–Π½ΡˆΠΈΠΌΠΈ складовими Ρ†ΠΈΡ„Ρ€ΠΎΠ²ΠΎΡ— зрілості;
    • Π°Π²Ρ‚ΠΎΠΌΠ°Ρ‚ΠΈΠ·ΡƒΡ”ΠΌΠΎ Ρ€ΡƒΡ‚ΠΈΠ½Ρƒ, Ρ‰ΠΎΠ± використовувати час для Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΊΡƒ Ρ‚Π° профСсійного зростання всСрСдині ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ—;
    • ΠΏΡ€ΠΎΠΏΠΎΠ½ΡƒΡ”ΠΌΠΎ Ρ‡Ρ–Ρ‚ΠΊΠΈΠΉ кар’єрний ΠΏΠ»Π°Π½ Π· Performance Review, Ρ‚Ρ€Π΅Π½Ρ–Π½Π³ΠΈ, ΠΌΠ΅Π½Ρ‚ΠΎΡ€ΠΈΠ½Π³-ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠΈ, ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ тСстувати Ρ–Π½ΡˆΡ– Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ— Π½Π° Π΄ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΈΡ… ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°Ρ…;
    • ΠΊΠΎΠΌΠ°Π½Π΄Π° Ρ–Π· цінностями – Π³ΡƒΡ€Ρ‚ΠΎΠΌ ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ, Π²Ρ–Π΄ΠΏΠΎΡ‡ΠΈΠ²Π°Ρ”ΠΌΠΎ Ρ– Ρ€ΠΎΠ±ΠΈΠΌΠΎ Π΄ΠΎΠ±Ρ€Ρ– справи.


    πŸͺ ΠœΠ°ΡΡ‚-Ρ…Π΅Π²:

    • ΠΏΡ€Π°Ρ†ΡŽΠΉ Ρ‚Π°ΠΌ, Π΄Π΅ ΠΊΠΎΠΌΡ„ΠΎΡ€Ρ‚Π½ΠΎ Ρ‚Π° Π±Π΅Π·ΠΏΠ΅Ρ‡Π½ΠΎ – Π² офісах Π°Π±ΠΎ Π²Ρ–Π΄Π΄Π°Π»Π΅Π½ΠΎ;
    • ΠΎΡ„Ρ–Ρ†Ρ–ΠΉΠ½Π΅ оформлСння Π² Π£ΠΊΡ€Π°Ρ—Π½Ρ– Π°Π±ΠΎ ΠŸΠΎΠ»ΡŒΡ‰Ρ– – ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠ°Ρ”ΠΌΠΎ Ρƒ Π²ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ– Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚ΠΈΡ‡Π½ΠΈΡ… ΠΏΠΈΡ‚Π°Π½ΡŒ Ρ‚Π° Π΄ΠΎΠΏΠΎΠΌΠΎΠΆΠ΅ΠΌΠΎ Π· Π΄ΠΎΠΊΡƒΠΌΠ΅Π½Ρ‚Π°ΠΌΠΈ;
    • 20 Ρ€ΠΎΠ±ΠΎΡ‡ΠΈΡ… Π΄Π½Ρ–Π² ΠΎΠΏΠ»Π°Ρ‡ΡƒΠ²Π°Π½ΠΎΡ— відпустки, Π΄Π΅Ρ€ΠΆΠ°Π²Π½Ρ– Π²ΠΈΡ…Ρ–Π΄Π½Ρ– Ρ– лікарняні – ΠΌΠΈ Π·Π° Π²ΠΎΡ€ΠΊ-Π»Π°ΠΉΡ„ бСлСнс;
    • ΠΌΠ΅Π΄ΠΈΡ‡Π½Π΅ страхування Ρƒ Ρ‚ΠΎΠΏΠΎΠ²ΠΈΡ… ΠΊΠ»Ρ–Π½Ρ–ΠΊΠ°Ρ… Ρ– покриття Π²ΠΈΡ‚Ρ€Π°Ρ‚ Π½Π° психолога Π½Π° ΠΏΠ»Π°Ρ‚Ρ„ΠΎΡ€ΠΌΡ– Pleso;
    • Benefit cafe – щомісячно Π²ΠΈΡ‚Ρ€Π°Ρ‡Π°ΠΉ ΠΊΠΎΡˆΡ‚ΠΈ Π½Π° уподобання, Ρ…ΠΎΠ±Ρ–, спорт, Ρ‚ΠΎΡ‰ΠΎ;
    • Ρ–Π²Π΅Π½Ρ‚ΠΈ – Π±Π΅Ρ€ΠΈ ΡƒΡ‡Π°ΡΡ‚ΡŒ Ρƒ майстСр-класах, Π²Ρ–Π΄Π²Ρ–Π΄ΡƒΠΉ Ρ‚Ρ–ΠΌΠ±Ρ–Π»Π΄ΠΈΠ½Π³ΠΈ Ρ‚Π° ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²ΠΈ;
    • навчання ΠΏΡ–Π΄ Π±ΡƒΠ΄ΡŒ-який Π·Π°ΠΏΠΈΡ‚ – Ρ–Π½Π΄ΠΈΠ²Ρ–Π΄ΡƒΠ°Π»ΡŒΠ½ΠΈΠΉ Π±ΡŽΠ΄ΠΆΠ΅Ρ‚ Π½Π° курси, ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½Π° Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠ°, Π²ΠΎΡ€ΠΊΡˆΠΎΠΏΠΈ Ρ‚Π° ΠΎΠ½Π»Π°ΠΉΠ½-Π±Ρ–Π±Π»Ρ–ΠΎΡ‚Π΅ΠΊΠ°.


    Π† Ρ‰Π΅ ΠΏΡ€ΠΎ Π²Π°ΠΆΠ»ΠΈΠ²Π΅:

    ❗️НС ΠΌΠ°Ρ”ΠΌΠΎ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π², які Π± використовували Π½Π°ΡˆΡ– Ρ€ΠΎΠ·Ρ€ΠΎΠ±ΠΊΠΈ Ρ‚Π° послуги Π½Π° ΡƒΠΊΡ€Π°Ρ—Π½ΡΡŒΠΊΠΎΠΌΡƒ Ρ€ΠΈΠ½ΠΊΡƒ.

    ❗️НС ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ Π· ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ Ρ€ΠΈΠ½ΠΊΡƒ ΠΊΡ€Π°Ρ—Π½ΠΈ-агрСсора Ρ‡ΠΈ Π±ΡƒΠ΄ΡŒ-якого Ρ–Π½ΡˆΠΎΠ³ΠΎ Ρ€ΠΎΡΡ–ΠΉΡΡŒΠΊΠΎΠΌΠΎΠ²Π½ΠΎΠ³ΠΎ Ρ€ΠΈΠ½ΠΊΡƒ.


    Π£ Ρ‚ΠΎΠ±Ρ– Ρ” прагнСння Ρ– баТання постійного росту Ρ‚Π° Π½ΠΎΠ²ΠΈΡ… знань? Π‘Π°ΠΆΠ°Ρ”Ρˆ Π±Ρ€Π°Ρ‚ΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½Ρƒ ΡƒΡ‡Π°ΡΡ‚ΡŒ Ρƒ процСсі створСння ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Ρƒ? Π”Π°Π²Π°ΠΉ знайомитися! πŸ˜‰

    More
  • Β· 19 views Β· 4 applications Β· 1d

    Personal VIP Manager (Evening Schedule)

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Advanced/Fluent
    UPSTARS – ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° IT-компанія, Π· якою Π·Π»Ρ–Ρ‚Π°ΡŽΡ‚ΡŒ Ρ– люди, Ρ– Π±Ρ€Π΅Π½Π΄ΠΈ. Наш основний фокус – Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° B2B-послуги для ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π². Запускаємо Π·Ρ–Ρ€ΠΊΠΎΠ²Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ Ρƒ сфСрі iGaming, які ΠΎΡ‚Ρ€ΠΈΠΌΡƒΡŽΡ‚ΡŒ визнання Ρ‚Π° Π½Π°ΠΉΠ²ΠΈΡ‰Ρ– ΠΎΡ†Ρ–Π½ΠΊΠΈ ΠΏΡ€ΠΎΡ„Ρ–Π»ΡŒΠ½ΠΈΡ…...

    UPSTARS – ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° IT-компанія, Π· якою Π·Π»Ρ–Ρ‚Π°ΡŽΡ‚ΡŒ Ρ– люди, Ρ– Π±Ρ€Π΅Π½Π΄ΠΈ. Наш основний фокус – Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° B2B-послуги для ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π². Запускаємо Π·Ρ–Ρ€ΠΊΠΎΠ²Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ Ρƒ сфСрі iGaming, які ΠΎΡ‚Ρ€ΠΈΠΌΡƒΡŽΡ‚ΡŒ визнання Ρ‚Π° Π½Π°ΠΉΠ²ΠΈΡ‰Ρ– ΠΎΡ†Ρ–Π½ΠΊΠΈ ΠΏΡ€ΠΎΡ„Ρ–Π»ΡŒΠ½ΠΈΡ… Ρ€Π΅ΠΉΡ‚ΠΈΠ½Π³Ρ–Π² ✨


    Π† Ρ‚Π°ΠΊ, ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΡƒΠ²Π°Ρ‚ΠΈ лСгальний Ρ‚Π° ΠΏΡ€ΠΎΠ·ΠΎΡ€ΠΈΠΉ Ρ€ΠΈΠ½ΠΎΠΊ Π£ΠΊΡ€Π°Ρ—Π½ΠΈ – Ρ†Π΅ маст Ρ…Π΅Π², Ρ‚ΠΎΠΌΡƒ Ρ‚Ρ€Π΅Ρ‚Ρ–ΠΌΠΈ Π² ΠΊΡ€Π°Ρ—Π½Ρ– ΠΎΡ‚Ρ€ΠΈΠΌΠ°Π»ΠΈ B2B-Π»Ρ–Ρ†Π΅Π½Π·Ρ–ΡŽ Π½Π° надання послуг Ρƒ сфСрі Π°Π·Π°Ρ€Ρ‚Π½ΠΈΡ… Ρ–Π³ΠΎΡ€.


    Π£ 2025 ΠΌΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½ΠΎ ΠΌΠ°ΡΡˆΡ‚Π°Π±ΡƒΡ”ΠΌΠΎ Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ, Ρ– Π΄Ρ€Ρ–ΠΌ Ρ‚Ρ–ΠΌ. Π’ΠΎΠΌΡƒ для підсилСння VIP Service ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΡˆΡƒΠΊΠ°Ρ”ΠΌΠΎ Personal VIP Manager.


    βœ… Π’Π²ΠΎΡ— ΠΌΠ°ΠΉΠ±ΡƒΡ‚Π½Ρ– Π·Π°Π΄Π°Ρ‡Ρ–:

    • ΠΊΠΎΠ½Ρ‚Ρ€ΠΎΠ»ΡŒ Π±Π°Π·ΠΈ VIP Π³Ρ€Π°Π²Ρ†Ρ–Π²;
    • ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠ° активності користувачів Π½Π° ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°Ρ…;
    • повСрнСння ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π² Π· нСактивності;
    • Π°Π½Π°Π»Ρ–Π· ΠΏΠΎΠ²Π΅Π΄Ρ–Π½ΠΊΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚ΡΡŒΠΊΠΎΡ— Π±Π°Π·ΠΈ, надання пСрсоналізованої Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌ Ρ‚Π° формування ΠΏΠΎΠ·ΠΈΡ‚ΠΈΠ²Π½ΠΎΠ³ΠΎ досвіду ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°
      Π½Π° ΠΏΡ€ΠΎΡ”ΠΊΡ‚Ρ–;
    • ΠΎΠ±Ρ€ΠΎΠ±ΠΊΠ° Π²Ρ…Ρ–Π΄Π½ΠΈΡ… Ρ‚Π° Π²ΠΈΡ…Ρ–Π΄Π½ΠΈΡ… ΠΊΠΎΠΌΡƒΠ½Ρ–ΠΊΠ°Ρ†Ρ–ΠΉ Π²Ρ–Π΄ΠΏΠΎΠ²Ρ–Π΄Π½ΠΎ Π΄ΠΎ завдань Ρ‚Π° ΠΊΠ»Ρ–Ρ”Π½Ρ‚ΡΡŒΠΊΠΈΡ… Π·Π°ΠΏΠΈΡ‚Ρ–Π²;
    • Ρ€ΠΎΠ±ΠΎΡ‚Π° одночасно Π² ΠΊΡ–Π»ΡŒΠΊΠΎΡ… ΠΊΠ°Π½Π°Π»Π°Ρ… ΠΊΠΎΠΌΡƒΠ½Ρ–ΠΊΠ°Ρ†Ρ–Ρ—: Π΄Π·Π²Ρ–Π½ΠΊΠΈ, листи, мСсСндТСри.


    πŸ’ͺ Π’Π²ΠΎΡ— скіли:

    • Π²Ρ–Π»ΡŒΠ½Π° Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠ° (як Ρ€ΠΎΠ·ΠΌΠΎΠ²Π½Π°, Ρ‚Π°ΠΊ Ρ– письмова);
    • досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Ρƒ сфСрі iGaming/Gambling;
    • вміння спілкуватися Ρ‚Π΅Π»Π΅Ρ„ΠΎΠ½ΠΎΠΌ Ρ‚Π° Π² листах;
    • вміння Π·Π°Ρ†Ρ–ΠΊΠ°Π²ΠΈΡ‚ΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π° ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°ΠΌΠΈ, Ρ†Ρ–ΠΊΠ°Π²ΠΎ ΠΏΡ–Π΄ΠΊΡ€Π΅ΡΠ»ΡŽΠ²Π°Ρ‚ΠΈ ΠΏΠΎΠ·ΠΈΡ‚ΠΈΠ²Π½Ρ– сторони ΠΏΡ€ΠΎΡ”ΠΊΡ‚Ρƒ;
    • Ρ€ΠΎΠ±ΠΎΡ‚Π° Π· запСрСчСннями Π³Ρ€Π°Π²Ρ†Ρ–Π²;
    • вміння розподіляти Ρ€ΠΎΠ±ΠΎΡ‡ΠΈΠΉ час Ρ– вкладатися Π² встановлСні Ρ‚Π΅Ρ€ΠΌΡ–Π½ΠΈ виконання;
    • баТання Π²ΠΈΠ²Ρ‡Π°Ρ‚ΠΈ Π½ΠΎΠ²Ρ– інструмСнти, ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· Π½ΠΈΠΌΠΈ Ρ‚Π° Ρ€ΠΎΠ·Π²ΠΈΠ²Π°Ρ‚ΠΈ Π½ΠΎΠ²Ρ– знання;
    • Π΅ΠΌΠΏΠ°Ρ‚Ρ–ΠΉΠ½Ρ–ΡΡ‚ΡŒ Ρ‚Π° ΡΡ‚Ρ€Π΅ΡΠΎΡΡ‚Ρ–ΠΉΠΊΡ–ΡΡ‚ΡŒ Ρƒ складних кСйсах;
    • ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π·Π° Π³Ρ€Π°Ρ„Ρ–ΠΊΠΎΠΌ 18:00-02:00 Π·Π° ΠšΠΈΡ”Π²ΠΎΠΌ (Π³Ρ€Π°Ρ„Ρ–ΠΊ Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· ΠΏΠΎΠ½Π΅Π΄Ρ–Π»ΠΊΠ° ΠΏΠΎ ΠΏΚΌΡΡ‚Π½ΠΈΡ†ΡŽ).


    🀞 Π‘Π°ΠΆΠ°Π½ΠΎ, Π°Π»Π΅ Π½Π΅ ΠΊΡ€ΠΈΡ‚ΠΈΡ‡Π½ΠΎ:

    • вміння користуватися Excel;
    • досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· Π°Π΄ΠΌΡ–Π½ΠΊΠΎΡŽ SoftSwiss.


    🌟 ΠΠ°ΡˆΡ– ΠΏΠ΅Ρ€Π΅Π²Π°Π³ΠΈ:

    • сміливо бСрСмося Π·Π° Π·Π°Π΄Π°Ρ‡Ρ– Ρ–Π· Π·Ρ–Ρ€ΠΎΡ‡ΠΊΠΎΡŽ, Π±ΠΎ Π²ΠΎΠ½ΠΈ Ρ€ΠΎΠ·ΠΊΡ€ΠΈΠ²Π°ΡŽΡ‚ΡŒ ΠΏΠΎΡ‚Π΅Π½Ρ†Ρ–Π°Π»;
    • Π³ΠΎΠ²ΠΎΡ€ΠΈΠΌΠΎ прямо Ρ– просто, Π½Π°Π²Ρ–Ρ‚ΡŒ ΠΏΡ€ΠΎ складнС;
    • Π½Π΅ любимо Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚Ρ–ΡŽ Ρ‚Π° застарілі ΠΏΡ–Π΄Ρ…ΠΎΠ΄ΠΈ – ΠΌΠΈ Π·Π° свободу Π΄Ρ–ΠΉ;
    • ΠΌΠ°Ρ”ΠΌΠΎ власні потуТності для створСння Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½ΠΈΡ… Ρ€Ρ–ΡˆΠ΅Π½ΡŒ Π· нуля;
    • ΠΊΠΎΡ€ΠΈΡΡ‚ΡƒΡ”ΠΌΠΎΡΡŒ Ρ…ΠΌΠ°Ρ€Π½ΠΈΠΌ сховищСм, Kubernetes Ρ‚Π° Ρ–Π½ΡˆΠΈΠΌΠΈ складовими Ρ†ΠΈΡ„Ρ€ΠΎΠ²ΠΎΡ— зрілості;
    • Π°Π²Ρ‚ΠΎΠΌΠ°Ρ‚ΠΈΠ·ΡƒΡ”ΠΌΠΎ Ρ€ΡƒΡ‚ΠΈΠ½Ρƒ, Ρ‰ΠΎΠ± використовувати час для Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΊΡƒ Ρ‚Π° профСсійного зростання всСрСдині ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ—;
    • ΠΏΡ€ΠΎΠΏΠΎΠ½ΡƒΡ”ΠΌΠΎ Ρ‡Ρ–Ρ‚ΠΊΠΈΠΉ кар’єрний ΠΏΠ»Π°Π½ Π· Performance Review, Ρ‚Ρ€Π΅Π½Ρ–Π½Π³ΠΈ, ΠΌΠ΅Π½Ρ‚ΠΎΡ€ΠΈΠ½Π³-ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠΈ, ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ тСстувати Ρ–Π½ΡˆΡ– Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ— Π½Π° Π΄ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΈΡ… ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°Ρ…;
    • ΠΊΠΎΠΌΠ°Π½Π΄Π° Ρ–Π· цінностями – Π³ΡƒΡ€Ρ‚ΠΎΠΌ ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ, Π²Ρ–Π΄ΠΏΠΎΡ‡ΠΈΠ²Π°Ρ”ΠΌΠΎ Ρ– Ρ€ΠΎΠ±ΠΈΠΌΠΎ Π΄ΠΎΠ±Ρ€Ρ– справи.


    πŸͺ ΠœΠ°ΡΡ‚-Ρ…Π΅Π²:

    • ΠΏΡ€Π°Ρ†ΡŽΠΉ Ρ‚Π°ΠΌ, Π΄Π΅ ΠΊΠΎΠΌΡ„ΠΎΡ€Ρ‚Π½ΠΎ Ρ‚Π° Π±Π΅Π·ΠΏΠ΅Ρ‡Π½ΠΎ – Π² офісах Π°Π±ΠΎ Π²Ρ–Π΄Π΄Π°Π»Π΅Π½ΠΎ;
    • ΠΎΡ„Ρ–Ρ†Ρ–ΠΉΠ½Π΅ оформлСння Π² Π£ΠΊΡ€Π°Ρ—Π½Ρ– Π°Π±ΠΎ ΠŸΠΎΠ»ΡŒΡ‰Ρ– – ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠ°Ρ”ΠΌΠΎ Ρƒ Π²ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ– Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚ΠΈΡ‡Π½ΠΈΡ… ΠΏΠΈΡ‚Π°Π½ΡŒ Ρ‚Π° Π΄ΠΎΠΏΠΎΠΌΠΎΠΆΠ΅ΠΌΠΎ Π· Π΄ΠΎΠΊΡƒΠΌΠ΅Π½Ρ‚Π°ΠΌΠΈ;
    • 20 Ρ€ΠΎΠ±ΠΎΡ‡ΠΈΡ… Π΄Π½Ρ–Π² ΠΎΠΏΠ»Π°Ρ‡ΡƒΠ²Π°Π½ΠΎΡ— відпустки, Π΄Π΅Ρ€ΠΆΠ°Π²Π½Ρ– Π²ΠΈΡ…Ρ–Π΄Π½Ρ– Ρ– лікарняні – ΠΌΠΈ Π·Π° Π²ΠΎΡ€ΠΊ-Π»Π°ΠΉΡ„ бСлСнс;
    • ΠΌΠ΅Π΄ΠΈΡ‡Π½Π΅ страхування Ρƒ Ρ‚ΠΎΠΏΠΎΠ²ΠΈΡ… ΠΊΠ»Ρ–Π½Ρ–ΠΊΠ°Ρ… Ρ– покриття Π²ΠΈΡ‚Ρ€Π°Ρ‚ Π½Π° психолога Π½Π° ΠΏΠ»Π°Ρ‚Ρ„ΠΎΡ€ΠΌΡ– Pleso;
    • Benefit cafe – щомісячно Π²ΠΈΡ‚Ρ€Π°Ρ‡Π°ΠΉ ΠΊΠΎΡˆΡ‚ΠΈ Π½Π° уподобання, Ρ…ΠΎΠ±Ρ–, спорт, Ρ‚ΠΎΡ‰ΠΎ;
    • Ρ–Π²Π΅Π½Ρ‚ΠΈ – Π±Π΅Ρ€ΠΈ ΡƒΡ‡Π°ΡΡ‚ΡŒ Ρƒ майстСр-класах, Π²Ρ–Π΄Π²Ρ–Π΄ΡƒΠΉ Ρ‚Ρ–ΠΌΠ±Ρ–Π»Π΄ΠΈΠ½Π³ΠΈ Ρ‚Π° ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²ΠΈ;
    • навчання ΠΏΡ–Π΄ Π±ΡƒΠ΄ΡŒ-який Π·Π°ΠΏΠΈΡ‚ – Ρ–Π½Π΄ΠΈΠ²Ρ–Π΄ΡƒΠ°Π»ΡŒΠ½ΠΈΠΉ Π±ΡŽΠ΄ΠΆΠ΅Ρ‚ Π½Π° курси, ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½Π° Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠ°, Π²ΠΎΡ€ΠΊΡˆΠΎΠΏΠΈ Ρ‚Π° ΠΎΠ½Π»Π°ΠΉΠ½-Π±Ρ–Π±Π»Ρ–ΠΎΡ‚Π΅ΠΊΠ°.


    Π† Ρ‰Π΅ ΠΏΡ€ΠΎ Π²Π°ΠΆΠ»ΠΈΠ²Π΅:

    ❗️НС ΠΌΠ°Ρ”ΠΌΠΎ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π², які Π± використовували Π½Π°ΡˆΡ– Ρ€ΠΎΠ·Ρ€ΠΎΠ±ΠΊΠΈ Ρ‚Π° послуги Π½Π° ΡƒΠΊΡ€Π°Ρ—Π½ΡΡŒΠΊΠΎΠΌΡƒ Ρ€ΠΈΠ½ΠΊΡƒ.

    ❗️НС ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ Π· ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ Ρ€ΠΈΠ½ΠΊΡƒ ΠΊΡ€Π°Ρ—Π½ΠΈ-агрСсора Ρ‡ΠΈ Π±ΡƒΠ΄ΡŒ-якого Ρ–Π½ΡˆΠΎΠ³ΠΎ Ρ€ΠΎΡΡ–ΠΉΡΡŒΠΊΠΎΠΌΠΎΠ²Π½ΠΎΠ³ΠΎ Ρ€ΠΈΠ½ΠΊΡƒ.


    Π£ Ρ‚ΠΎΠ±Ρ– Ρ” прагнСння Ρ– баТання постійного росту Ρ‚Π° Π½ΠΎΠ²ΠΈΡ… знань? Π‘Π°ΠΆΠ°Ρ”Ρˆ Π±Ρ€Π°Ρ‚ΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½Ρƒ ΡƒΡ‡Π°ΡΡ‚ΡŒ Ρƒ процСсі створСння ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Ρƒ? Π”Π°Π²Π°ΠΉ знайомитися! πŸ˜‰

    More
  • Β· 4 views Β· 0 applications Β· 1d

    Personal VIP Manager (German Language)

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Upper-Intermediate
    UPSTARS – ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° IT-компанія, Π· якою Π·Π»Ρ–Ρ‚Π°ΡŽΡ‚ΡŒ Ρ– люди, Ρ– Π±Ρ€Π΅Π½Π΄ΠΈ. Наш основний фокус – Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° B2B-послуги для ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π². Запускаємо Π·Ρ–Ρ€ΠΊΠΎΠ²Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ Ρƒ сфСрі iGaming, які ΠΎΡ‚Ρ€ΠΈΠΌΡƒΡŽΡ‚ΡŒ визнання Ρ‚Π° Π½Π°ΠΉΠ²ΠΈΡ‰Ρ– ΠΎΡ†Ρ–Π½ΠΊΠΈ ΠΏΡ€ΠΎΡ„Ρ–Π»ΡŒΠ½ΠΈΡ…...

    UPSTARS – ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²Π° IT-компанія, Π· якою Π·Π»Ρ–Ρ‚Π°ΡŽΡ‚ΡŒ Ρ– люди, Ρ– Π±Ρ€Π΅Π½Π΄ΠΈ. Наш основний фокус – Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½Ρ– Ρ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ‚Π° B2B-послуги для ΠΌΡ–ΠΆΠ½Π°Ρ€ΠΎΠ΄Π½ΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π². Запускаємо Π·Ρ–Ρ€ΠΊΠΎΠ²Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ Ρƒ сфСрі iGaming, які ΠΎΡ‚Ρ€ΠΈΠΌΡƒΡŽΡ‚ΡŒ визнання Ρ‚Π° Π½Π°ΠΉΠ²ΠΈΡ‰Ρ– ΠΎΡ†Ρ–Π½ΠΊΠΈ ΠΏΡ€ΠΎΡ„Ρ–Π»ΡŒΠ½ΠΈΡ… Ρ€Π΅ΠΉΡ‚ΠΈΠ½Π³Ρ–Π² ✨


    Π† Ρ‚Π°ΠΊ, ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΡƒΠ²Π°Ρ‚ΠΈ лСгальний Ρ‚Π° ΠΏΡ€ΠΎΠ·ΠΎΡ€ΠΈΠΉ Ρ€ΠΈΠ½ΠΎΠΊ Π£ΠΊΡ€Π°Ρ—Π½ΠΈ – Ρ†Π΅ маст Ρ…Π΅Π², Ρ‚ΠΎΠΌΡƒ Ρ‚Ρ€Π΅Ρ‚Ρ–ΠΌΠΈ Π² ΠΊΡ€Π°Ρ—Π½Ρ– ΠΎΡ‚Ρ€ΠΈΠΌΠ°Π»ΠΈ B2B-Π»Ρ–Ρ†Π΅Π½Π·Ρ–ΡŽ Π½Π° надання послуг Ρƒ сфСрі Π°Π·Π°Ρ€Ρ‚Π½ΠΈΡ… Ρ–Π³ΠΎΡ€.


    Π£ 2025 ΠΌΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½ΠΎ ΠΌΠ°ΡΡˆΡ‚Π°Π±ΡƒΡ”ΠΌΠΎ Ρ– ΠΏΡ€ΠΎΡ”ΠΊΡ‚ΠΈ, Ρ– Π΄Ρ€Ρ–ΠΌ Ρ‚Ρ–ΠΌ. Π’ΠΎΠΌΡƒ для підсилСння VIP Service ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΡˆΡƒΠΊΠ°Ρ”ΠΌΠΎ Personal VIP Manager.


    βœ… Π’Π²ΠΎΡ— ΠΌΠ°ΠΉΠ±ΡƒΡ‚Π½Ρ– Π·Π°Π΄Π°Ρ‡Ρ–:

    • ΠΊΠΎΠ½Ρ‚Ρ€ΠΎΠ»ΡŒ Π±Π°Π·ΠΈ VIP-Π³Ρ€Π°Π²Ρ†Ρ–Π²;
    • підтримання активності користувачів Π½Π° ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°Ρ…;
    • повСрнСння ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π² Π· нСактивності;
    • Π°Π½Π°Π»Ρ–Π· ΠΏΠΎΠ²Π΅Π΄Ρ–Π½ΠΊΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚ΡΡŒΠΊΠΎΡ— Π±Π°Π·ΠΈ, надання пСрсоналізованої Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌ Ρ‚Π° формування ΠΏΠΎΠ·ΠΈΡ‚ΠΈΠ²Π½ΠΎΠ³ΠΎ досвіду ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π° Π½Π° ΠΏΡ€ΠΎΡ”ΠΊΡ‚Ρ–;
    • ΠΎΠ±Ρ€ΠΎΠ±ΠΊΠ° Π²Ρ…Ρ–Π΄Π½ΠΈΡ… Ρ‚Π° Π²ΠΈΡ…Ρ–Π΄Π½ΠΈΡ… ΠΊΠΎΠΌΡƒΠ½Ρ–ΠΊΠ°Ρ†Ρ–ΠΉ Π²Ρ–Π΄ΠΏΠΎΠ²Ρ–Π΄Π½ΠΎ Π΄ΠΎ завдань Ρ– Π·Π°ΠΏΠΈΡ‚Ρ–Π² ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π².


    πŸ’ͺ Π’Π²ΠΎΡ— скіли:

    • Π²Ρ–Π»ΡŒΠ½Π° Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠ° Ρ– Π½Ρ–ΠΌΠ΅Ρ†ΡŒΠΊΠ° (як письмова, Ρ‚Π°ΠΊ Ρ– Ρ€ΠΎΠ·ΠΌΠΎΠ²Π½Π°);
    • вміння спілкуватися Ρ‚Π΅Π»Π΅Ρ„ΠΎΠ½ΠΎΠΌ Ρ‚Π° Π² листах;
    • вміння Π·Π°Ρ†Ρ–ΠΊΠ°Π²ΠΈΡ‚ΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π° ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°ΠΌΠΈ, Ρ†Ρ–ΠΊΠ°Π²ΠΎ Π²ΠΈΡΠ²Ρ–Ρ‚Π»ΡŽΠ²Π°Ρ‚ΠΈ ΠΏΠΎΠ·ΠΈΡ‚ΠΈΠ²Π½Ρ– сторони ΠΏΡ€ΠΎΡ”ΠΊΡ‚Ρƒ;
      Ρ€ΠΎΠ±ΠΎΡ‚Π° Π· запСрСчСннями Π³Ρ€Π°Π²Ρ†Ρ–Π²;
    • Π±Π°Π³Π°Ρ‚ΠΎΠ·Π°Π΄Π°Ρ‡Π½Ρ–ΡΡ‚ΡŒ;
    • баТання Π²ΠΈΠ²Ρ‡Π°Ρ‚ΠΈ Π½ΠΎΠ²Ρ– інструмСнти, ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· Π½ΠΈΠΌΠΈ Ρ‚Π° Ρ€ΠΎΠ·Π²ΠΈΠ²Π°Ρ‚ΠΈ Π½ΠΎΠ²Ρ– знання;
    • ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π·Π° Π³Ρ€Π°Ρ„Ρ–ΠΊΠΎΠΌ 13:00 - 22:00 Π·Π° ΠšΠΈΡ”Π²ΠΎΠΌ (Π³Ρ€Π°Ρ„Ρ–ΠΊ Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· ΠΏΠΎΠ½Π΅Π΄Ρ–Π»ΠΊΠ° ΠΏΠΎ ΠΏ'ΡΡ‚Π½ΠΈΡ†ΡŽ).


    🀞 Π‘Π°ΠΆΠ°Π½ΠΎ, Π°Π»Π΅ Π½Π΅ ΠΊΡ€ΠΈΡ‚ΠΈΡ‡Π½ΠΎ:

    • досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Ρƒ ΡΡ„Π΅Ρ€Ρ– iGaming/Gambling;
    • вміння користуватися Excel.


    🌟 ΠΠ°ΡˆΡ– ΠΏΠ΅Ρ€Π΅Π²Π°Π³ΠΈ:

    • сміливо бСрСмося Π·Π° Π·Π°Π΄Π°Ρ‡Ρ– Ρ–Π· Π·Ρ–Ρ€ΠΎΡ‡ΠΊΠΎΡŽ, Π±ΠΎ Π²ΠΎΠ½ΠΈ Ρ€ΠΎΠ·ΠΊΡ€ΠΈΠ²Π°ΡŽΡ‚ΡŒ ΠΏΠΎΡ‚Π΅Π½Ρ†Ρ–Π°Π»;
    • Π³ΠΎΠ²ΠΎΡ€ΠΈΠΌΠΎ прямо Ρ– просто, Π½Π°Π²Ρ–Ρ‚ΡŒ ΠΏΡ€ΠΎ складнС;
    • Π½Π΅ любимо Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚Ρ–ΡŽ Ρ‚Π° застарілі ΠΏΡ–Π΄Ρ…ΠΎΠ΄ΠΈ – ΠΌΠΈ Π·Π° свободу Π΄Ρ–ΠΉ;
    • ΠΌΠ°Ρ”ΠΌΠΎ власні потуТності для створСння Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ‡Π½ΠΈΡ… Ρ€Ρ–ΡˆΠ΅Π½ΡŒ Π· нуля;
    • ΠΊΠΎΡ€ΠΈΡΡ‚ΡƒΡ”ΠΌΠΎΡΡŒ Ρ…ΠΌΠ°Ρ€Π½ΠΈΠΌ сховищСм, Kubernetes Ρ‚Π° Ρ–Π½ΡˆΠΈΠΌΠΈ складовими Ρ†ΠΈΡ„Ρ€ΠΎΠ²ΠΎΡ— зрілості;
    • Π°Π²Ρ‚ΠΎΠΌΠ°Ρ‚ΠΈΠ·ΡƒΡ”ΠΌΠΎ Ρ€ΡƒΡ‚ΠΈΠ½Ρƒ, Ρ‰ΠΎΠ± використовувати час для Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΊΡƒ Ρ‚Π° профСсійного зростання всСрСдині ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ—;
    • ΠΏΡ€ΠΎΠΏΠΎΠ½ΡƒΡ”ΠΌΠΎ Ρ‡Ρ–Ρ‚ΠΊΠΈΠΉ кар’єрний ΠΏΠ»Π°Π½ Π· Performance Review, Ρ‚Ρ€Π΅Π½Ρ–Π½Π³ΠΈ, ΠΌΠ΅Π½Ρ‚ΠΎΡ€ΠΈΠ½Π³-ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠΈ, ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ тСстувати Ρ–Π½ΡˆΡ– Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ— Π½Π° Π΄ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΈΡ… ΠΏΡ€ΠΎΡ”ΠΊΡ‚Π°Ρ…;
    • ΠΊΠΎΠΌΠ°Π½Π΄Π° Ρ–Π· цінностями – Π³ΡƒΡ€Ρ‚ΠΎΠΌ ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ, Π²Ρ–Π΄ΠΏΠΎΡ‡ΠΈΠ²Π°Ρ”ΠΌΠΎ Ρ– Ρ€ΠΎΠ±ΠΈΠΌΠΎ Π΄ΠΎΠ±Ρ€Ρ– справи.


    πŸͺ ΠœΠ°ΡΡ‚-Ρ…Π΅Π²:

    • ΠΏΡ€Π°Ρ†ΡŽΠΉ Ρ‚Π°ΠΌ, Π΄Π΅ ΠΊΠΎΠΌΡ„ΠΎΡ€Ρ‚Π½ΠΎ Ρ‚Π° Π±Π΅Π·ΠΏΠ΅Ρ‡Π½ΠΎ – Π² офісах Π°Π±ΠΎ Π²Ρ–Π΄Π΄Π°Π»Π΅Π½ΠΎ;
    • ΠΎΡ„Ρ–Ρ†Ρ–ΠΉΠ½Π΅ оформлСння Π² Π£ΠΊΡ€Π°Ρ—Π½Ρ– Π°Π±ΠΎ ΠŸΠΎΠ»ΡŒΡ‰Ρ– – ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠ°Ρ”ΠΌΠΎ Ρƒ Π²ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ– Π±ΡŽΡ€ΠΎΠΊΡ€Π°Ρ‚ΠΈΡ‡Π½ΠΈΡ… ΠΏΠΈΡ‚Π°Π½ΡŒ Ρ‚Π° Π΄ΠΎΠΏΠΎΠΌΠΎΠΆΠ΅ΠΌΠΎ Π· Π΄ΠΎΠΊΡƒΠΌΠ΅Π½Ρ‚Π°ΠΌΠΈ;
    • 20 Ρ€ΠΎΠ±ΠΎΡ‡ΠΈΡ… Π΄Π½Ρ–Π² ΠΎΠΏΠ»Π°Ρ‡ΡƒΠ²Π°Π½ΠΎΡ— відпустки, Π΄Π΅Ρ€ΠΆΠ°Π²Π½Ρ– Π²ΠΈΡ…Ρ–Π΄Π½Ρ– Ρ– лікарняні – ΠΌΠΈ Π·Π° Π²ΠΎΡ€ΠΊ-Π»Π°ΠΉΡ„ бСлСнс;
    • ΠΌΠ΅Π΄ΠΈΡ‡Π½Π΅ страхування Ρƒ Ρ‚ΠΎΠΏΠΎΠ²ΠΈΡ… ΠΊΠ»Ρ–Π½Ρ–ΠΊΠ°Ρ… Ρ– покриття Π²ΠΈΡ‚Ρ€Π°Ρ‚ Π½Π° психолога Π½Π° ΠΏΠ»Π°Ρ‚Ρ„ΠΎΡ€ΠΌΡ– Pleso;
    • Benefit cafe – щомісячно Π²ΠΈΡ‚Ρ€Π°Ρ‡Π°ΠΉ ΠΊΠΎΡˆΡ‚ΠΈ Π½Π° уподобання, Ρ…ΠΎΠ±Ρ–, спорт, Ρ‚ΠΎΡ‰ΠΎ;
    • Ρ–Π²Π΅Π½Ρ‚ΠΈ – Π±Π΅Ρ€ΠΈ ΡƒΡ‡Π°ΡΡ‚ΡŒ Ρƒ майстСр-класах, Π²Ρ–Π΄Π²Ρ–Π΄ΡƒΠΉ Ρ‚Ρ–ΠΌΠ±Ρ–Π»Π΄ΠΈΠ½Π³ΠΈ Ρ‚Π° ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²ΠΈ;
    • навчання ΠΏΡ–Π΄ Π±ΡƒΠ΄ΡŒ-який Π·Π°ΠΏΠΈΡ‚ – Ρ–Π½Π΄ΠΈΠ²Ρ–Π΄ΡƒΠ°Π»ΡŒΠ½ΠΈΠΉ Π±ΡŽΠ΄ΠΆΠ΅Ρ‚ Π½Π° курси, ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½Π° Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠ°, Π²ΠΎΡ€ΠΊΡˆΠΎΠΏΠΈ Ρ‚Π° ΠΎΠ½Π»Π°ΠΉΠ½-Π±Ρ–Π±Π»Ρ–ΠΎΡ‚Π΅ΠΊΠ°.


    Π† Ρ‰Π΅ ΠΏΡ€ΠΎ Π²Π°ΠΆΠ»ΠΈΠ²Π΅:

    ❗️НС ΠΌΠ°Ρ”ΠΌΠΎ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π², які Π± використовували Π½Π°ΡˆΡ– Ρ€ΠΎΠ·Ρ€ΠΎΠ±ΠΊΠΈ Ρ‚Π° послуги Π½Π° ΡƒΠΊΡ€Π°Ρ—Π½ΡΡŒΠΊΠΎΠΌΡƒ Ρ€ΠΈΠ½ΠΊΡƒ.

    ❗️НС ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ Π· ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°ΠΌΠΈ Ρ€ΠΈΠ½ΠΊΡƒ ΠΊΡ€Π°Ρ—Π½ΠΈ-агрСсора Ρ‡ΠΈ Π±ΡƒΠ΄ΡŒ-якого Ρ–Π½ΡˆΠΎΠ³ΠΎ Ρ€ΠΎΡΡ–ΠΉΡΡŒΠΊΠΎΠΌΠΎΠ²Π½ΠΎΠ³ΠΎ Ρ€ΠΈΠ½ΠΊΡƒ.


    Π£ Ρ‚ΠΎΠ±Ρ– Ρ” прагнСння Ρ– баТання постійного росту Ρ‚Π° Π½ΠΎΠ²ΠΈΡ… знань? Π‘Π°ΠΆΠ°Ρ”Ρˆ Π±Ρ€Π°Ρ‚ΠΈ Π°ΠΊΡ‚ΠΈΠ²Π½Ρƒ ΡƒΡ‡Π°ΡΡ‚ΡŒ Ρƒ процСсі створСння ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Ρƒ? Π”Π°Π²Π°ΠΉ знайомитися! πŸ˜‰

    More
  • Β· 63 views Β· 18 applications Β· 1d

    Customer Success/Sales Representative (Chiropractic SaaS)

    Part-time Β· Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Advanced/Fluent
    About Us We are a fast-growing SaaS company providing chiropractic clinics with an all-in-one management solution. Our platform simplifies appointment booking, patient management, billing, and more. As we expand our customer base, we are looking for a...

    About Us

    We are a fast-growing SaaS company providing chiropractic clinics with an all-in-one management solution. Our platform simplifies appointment booking, patient management, billing, and more. As we expand our customer base, we are looking for a dedicated Customer Success & Sales Representative to engage with potential customers after product demos and ensure they convert into paying clients.

     

    Role Overview

    As a Customer Success & Sales Representative, you will be responsible for nurturing relationships with potential customers after they have attended a demo of our software. Your goal is to guide them through the decision-making process, address any concerns, and ensure a seamless onboarding experience. You will work closely with the sales, marketing, and customer support teams to maximize conversions and customer satisfaction.


    Key Responsibilities

    Follow up with potential customers after product demos to address questions and concerns.


    Build strong relationships and guide prospects through the decision-making process.

     

    Identify customer needs and demonstrate how our SaaS solution meets their requirements.


    Provide tailored onboarding support to new clients to ensure a smooth transition.

     

    Collaborate with the sales and marketing teams to improve lead conversion strategies.

     

    Track interactions, feedback, and conversion metrics in the CRM system.

     

    Continuously refine the follow-up process based on customer insights.

     

    Requirements

    Fluent in English, both written and spoken.

     

    Previous experience in sales, customer success, or account management (preferably in SaaS).


     

    Strong communication and relationship-building skills.

    Ability to understand and explain software solutions to non-technical users.

    Self-motivated and results-driven mindset.

    Experience with CRM tools and follow-up automation is a plus.

    Familiarity with the chiropractic or healthcare industry is a bonus.

     

    What We Offer

    Competitive salary.

    Remote work flexibility.

    Opportunity to be a key part of a growing SaaS company.

    Career growth potential within our expanding team.



     

    More
  • Β· 44 views Β· 5 applications Β· 1d

    Аналітик ΠΊΠ»Ρ–Ρ”Π½Ρ‚ΡΡŒΠΊΠΎΡ— ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Upper-Intermediate
    ΠžΡΠ½ΠΎΠ²Π½Ρ– обов’язки: ΠŸΡ€ΠΈΠΉΠΎΠΌ, ΠΊΠΎΠ½ΡΡƒΠ»ΡŒΡ‚Π°Ρ†Ρ–Ρ, супровід Π·Π²Π΅Ρ€Π½Π΅Π½ΡŒ Π²Ρ–Π΄ користувачів Π· ΠΏΠΈΡ‚Π°Π½ΡŒ використання ERP Odoo Ρ‚Π° ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Ρƒ ΠžΠ±Π»Ρ–ΠΊ для Π£ΠΊΡ€Π°Ρ—Π½ΠΈ Π²Ρ–Π΄ ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ— Self-ERP Ρ‡Π΅Ρ€Π΅Π· встановлСні ΠΊΠ°Π½Π°Π»ΠΈ зв’язку; Π‘Π°Π·ΠΎΠ²Π΅ адміністрування ΠΎΠ±Π»Ρ–ΠΊΠΎΠ²ΠΈΡ… систСм Odoo; Управління...

    ΠžΡΠ½ΠΎΠ²Π½Ρ– обов’язки: 

    • ΠŸΡ€ΠΈΠΉΠΎΠΌ, ΠΊΠΎΠ½ΡΡƒΠ»ΡŒΡ‚Π°Ρ†Ρ–Ρ, супровід Π·Π²Π΅Ρ€Π½Π΅Π½ΡŒ Π²Ρ–Π΄ користувачів Π· ΠΏΠΈΡ‚Π°Π½ΡŒ використання ERP Odoo Ρ‚Π° ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Ρƒ ΠžΠ±Π»Ρ–ΠΊ для Π£ΠΊΡ€Π°Ρ—Π½ΠΈ Π²Ρ–Π΄ ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ— Self-ERP Ρ‡Π΅Ρ€Π΅Π· встановлСні ΠΊΠ°Π½Π°Π»ΠΈ зв’язку; 
    • Π‘Π°Π·ΠΎΠ²Π΅ адміністрування ΠΎΠ±Π»Ρ–ΠΊΠΎΠ²ΠΈΡ… систСм Odoo; 
    • Управління ΠΎΠ±Π»Ρ–ΠΊΠΎΠ²ΠΈΠΌΠΈ записами користувачів, управління ΠΏΡ€Π°Π²Π°ΠΌΠΈ користувачів; 
    • Π—Π±Ρ–Ρ€ Ρ– Π°Π½Π°Π»Ρ–Π· Ρ–Π½Ρ„ΠΎΡ€ΠΌΠ°Ρ†Ρ–Ρ— Ρ‰ΠΎΠ΄ΠΎ Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Ρ–Π² Π² Ρ€ΠΎΠ±ΠΎΡ‚Ρ– ΠΎΠ±Π»Ρ–ΠΊΠΎΠ²ΠΎΡ— систСми Odoo, усунСння ΠΏΡ€ΠΈΡ‡ΠΈΠ½ Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Ρ–Π²; 
    • ВСстування Ρ„ΡƒΠ½ΠΊΡ†Ρ–ΠΎΠ½Π°Π»Ρƒ Ρ‚Π° написання Π²Π½ΡƒΡ‚Ρ€Ρ–ΡˆΠ½Ρ–Ρ… інструкцій ΠΏΠΎ Ρ€ΠΎΠ±ΠΎΡ‚Ρ– Π½ΠΎΠ²ΠΎΠ³ΠΎ Ρ„ΡƒΠ½ΠΊΡ†Ρ–ΠΎΠ½Π°Π»Ρƒ для користувачів;
    • Π—Π°Π±Π΅Π·ΠΏΠ΅Ρ‡ΠΈΡ‚ΠΈ ΠΏΡ€Π°Π²ΠΈΠ»ΡŒΠ½Π΅ ΠΎΠΏΡ€Π°Ρ†ΡŽΠ²Π°Π½Π½Ρ Π·Π°ΠΏΠΈΡ‚Ρƒ ΡˆΠ»ΡΡ…ΠΎΠΌ виставлСння ΠΏΡ€Ρ–ΠΎΡ€ΠΈΡ‚Π΅Ρ‚Ρƒ, Ρ‚ΠΈΠΏΡƒ Π·Π°ΠΏΠΈΡ‚Ρƒ, Ρ‚Π΅Π³Ρ–Π² Ρ– Ρ‚.Π΄. Π²Ρ–Π΄ΠΏΠΎΠ²Ρ–Π΄Π½ΠΎ Π΄ΠΎ встановлСних ΠΏΡ€ΠΎΡ†Π΅Π΄ΡƒΡ€; 
    • Аналізувати Π·Π°ΠΏΠΈΡ‚ΠΈ, Π½Π°ΠΌΠ°Π³Π°Ρ‚ΠΈΡΡŒ Π²ΠΈΡ€Ρ–ΡˆΠΈΡ‚ΠΈ питання ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π° Π²ΠΈΠΊΠΎΡ€ΠΈΡΡ‚ΠΎΠ²ΡƒΡŽΡ‡ΠΈ доступну Π΄ΠΎΠΊΡƒΠΌΠ΅Π½Ρ‚Π°Ρ†Ρ–ΡŽ Ρ– знання систСми;
    • ΠŸΠ΅Ρ€Π΅Π΄Π°Π²Π°Ρ‚ΠΈ Π·Π°ΠΏΠΈΡ‚ΠΈ Π½Π° Ρ–Π½ΡˆΡ– ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ/Ρ€Ρ–Π²Π½Ρ– ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ Π·Π°Π»Π΅ΠΆΠ½ΠΎ Π²Ρ–Π΄ Ρ‚ΠΈΠΏΡƒ питання Ρ‡ΠΈ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°;
    • Π—Π°Π±Π΅Π·ΠΏΠ΅Ρ‡ΡƒΠ²Π°Ρ‚ΠΈ якіснС Ρ– ΠΎΠΏΠ΅Ρ€Π°Ρ‚ΠΈΠ²Π½Π΅ ΠΎΠΏΡ€Π°Ρ†ΡŽΠ²Π°Π½Π½Ρ Π·Π°ΠΏΠΈΡ‚Ρ–Π², Ρ‰ΠΎ Π²Ρ–Π΄ΠΏΠΎΠ²Ρ–Π΄Π°Ρ” встановлСним SLA;
    • Вісно ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· Ρ–Π½ΡˆΠΈΠΌΠΈ Π²Ρ–Π΄Π΄Ρ–Π»Π°ΠΌΠΈ ΠΊΠΎΠΌΠΏΠ°Π½Ρ–Ρ— для постійного покращСння Π±Π°Π·ΠΈ знань ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ Ρ‚Π° Ρ€ΠΎΠ·ΡˆΠΈΡ€Π΅Π½Π½Ρ ΠΏΠ΅Ρ€Π΅Π»Ρ–ΠΊΡƒ Π·Π°ΠΏΠΈΡ‚Ρ–Π², які ΠΌΠΎΠΆΡƒΡ‚ΡŒ Π²ΠΈΡ€Ρ–ΡˆΡƒΠ²Π°Ρ‚ΠΈΡΡŒ Π±Π΅Π· ΠΏΠ΅Ρ€Π΅Π΄Π°Ρ‡Ρ– Π½Π° Ρ–Π½ΡˆΡ– ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ;
    • Π‘Ρ€Π°Ρ‚ΠΈ ΡƒΡ‡Π°ΡΡ‚ΡŒ Π² Π°Π½Π°Π»Ρ–Π·Ρ– Ρ– виявлСнні ΠΏΠΎΠ²Ρ‚ΠΎΡ€ΡŽΠ²Π°Π½ΠΈΡ… ΠΏΠΈΡ‚Π°Π½ΡŒ;
    • Π‘Ρ€Π°Ρ‚ΠΈ Π²Ρ–Π΄ΠΏΠΎΠ²Ρ–Π΄Π°Π»ΡŒΠ½Ρ–ΡΡ‚ΡŒ Π·Π° ΡΠΊΡ–ΡΡ‚ΡŒ ΠΎΠΏΡ€Π°Ρ†ΡŽΠ²Π°Π½Π½Ρ Π·Π°ΠΏΠΈΡ‚Ρ–Π² для підтримання Π½Π° високому Ρ€Ρ–Π²Π½Ρ– задоволСності ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π².
    • Π’ΠΈΠΊΠΎΠ½ΡƒΠ²Π°Ρ‚ΠΈ завдання поставлСні бСзпосСрСднім ΠΊΠ΅Ρ€Ρ–Π²Π½ΠΈΠΊΠΎΠΌ ΠΏΡ€ΠΎΠ΅ΠΊΡ‚Ρƒ 

     

    ΠžΡΠ½ΠΎΠ²Π½Ρ– Π²ΠΈΠΌΠΎΠ³ΠΈ:​ 

    • ΠžΡΠ²Ρ–Ρ‚Π° Ρƒ Π³Π°Π»ΡƒΠ·Ρ– Π΅ΠΊΠΎΠ½ΠΎΠΌΡ–ΠΊΠΈ, фінансів, ΠΎΠ±Π»Ρ–ΠΊΡƒ; 
    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π² ERP систСмах Π²Ρ–Π΄ 1 Ρ€ΠΎΠΊΡƒ;
    • Розуміння бізнСс процСсів Π²ΠΈΡ€ΠΎΠ±Π½ΠΈΡ†Ρ‚Π²Π° Ρ‚Π° Ρ€Ρ–Ρ‚Π΅ΠΉΠ»Ρƒ; 
    • БаТання Π½Π°Π²Ρ‡Π°Ρ‚ΠΈ користувачів ΠΊΠ»Ρ–Ρ”Π½Ρ‚Π°; 
    • Вміння описувати ΠΏΠΎΠΌΠΈΠ»ΠΊΠΈ Ρ‚Π° виставляти завдання для Ρ€ΠΎΠ·Ρ€ΠΎΠ±Π½ΠΈΠΊΠ°; 
    • Π”ΠΎΠ±Ρ€Ρ– ΠΊΠΎΠΌΡƒΠ½Ρ–ΠΊΠ°Ρ‚ΠΈΠ²Π½Ρ– Ρ‚Π° ΠΏΡ€Π΅Π·Π΅Π½Ρ‚Π°Ρ†Ρ–ΠΉΠ½Ρ– Π½Π°Π²ΠΈΡ‡ΠΊΠΈ; 
    • Π£Π²Π°ΠΆΠ½Ρ–ΡΡ‚ΡŒ Π΄ΠΎ Π΄Π΅Ρ‚Π°Π»Π΅ΠΉ, ΠΎΡ€Ρ–Ρ”Π½Ρ‚ΠΎΠ²Π°Π½Ρ–ΡΡ‚ΡŒ Π½Π° Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚, Π°Π½Π°Π»Ρ–Ρ‚ΠΈΡ‡Π½Ρ–ΡΡ‚ΡŒ Ρ‚Π° Π΄ΠΎΠΏΠΈΡ‚Π»ΠΈΠ²Ρ–ΡΡ‚ΡŒ; 
    • Π‘ΠΈΠ»ΡŒΠ½Ρ– Π½Π°Π²ΠΈΡ‡ΠΊΠΈ Ρ‚Π°ΠΉΠΌ-ΠΌΠ΅Π½Π΅Π΄ΠΆΠΌΠ΅Π½Ρ‚Ρƒ; 
    • Навички Π²ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌ;
    • Знання ΠΠ½Π³Π»Ρ–ΠΉΡΡŒΠΊΠΎΡ— Π½Π΅ Π½ΠΈΠΆΡ‡Π΅ рівня B2.

    Π‘ΡƒΠ΄Π΅ ΠΏΠ΅Ρ€Π΅Π²Π°Π³ΠΎΡŽ: 

    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π² сфСрі Π±ΡƒΡ…Π³Π°Π»Ρ‚Π΅Ρ€ΡΡŒΠΊΠΎΠ³ΠΎ ΠΎΠ±Π»Ρ–ΠΊΡƒ/фінансів Ρ‚Π° ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½ΠΎΡ— фінансової звітності; 
    • Знання ΠΏΠ»Π°Ρ‚Ρ„ΠΎΡ€ΠΌΠΈ Odoo – cΡ‚Π°Π½Π΄Π°Ρ€Ρ‚Π½Ρ– Π°ΠΏΠ»Ρ–ΠΊΠ°Ρ†Ρ–Ρ— Odoo (ΠŸΡ€ΠΎΠ΄Π°ΠΆ, ΠšΡƒΠΏΡ–Π²Π»Ρ, БухгалтСрія, CRM, POS, ІнвСнтаризація, Π’ΠΈΡ€ΠΎΠ±Π½ΠΈΡ†Ρ‚Π²ΠΎ Ρ‚ΠΎΡ‰ΠΎ) Ρ– ΠΌΠΎΠ΄ΡƒΠ»Ρ– Odoo; 
    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· CRM Ρ‚Π° ERP систСмами. 

    Ми ΠΏΡ€ΠΎΠΏΠΎΠ½ΡƒΡ”ΠΌΠΎ: 

    • Навчання сучаcΠ½ΠΎΡ— ERP ΡΠΈΡΡ‚Π΅ΠΌΠΈ Odoo; 
    • ДосвідчСного ΠΌΠ΅Π½Ρ‚ΠΎΡ€Π° Π½Π° Π²ΠΈΠΏΡ€ΠΎΠ±ΡƒΠ²Π°Π»ΡŒΠ½ΠΈΠΉ Ρ‚Π΅Ρ€ΠΌΡ–Π½ Ρ– після; 
    • ΠœΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ кар’єрного росту; 
    • Π‘Π΅Π·ΠΊΠΎΡˆΡ‚ΠΎΠ²Π½Ρ– курси Π· Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠΎΡ— ΠΌΠΎΠ²ΠΈ після Π²ΠΈΠΏΡ€ΠΎΠ±ΡƒΠ²Π°Π»ΡŒΠ½ΠΎΠ³ΠΎ Ρ‚Π΅Ρ€ΠΌΡ–Π½Ρƒ; 
    More
  • Β· 32 views Β· 8 applications Β· 1d

    Fintech Support Manager

    Full Remote Β· Worldwide Β· Product Β· 1 year of experience Β· Intermediate
    PayAdmit is looking for a Fintech Support Manager to join our team! Essential professional and personal skills: - Working experience in the same position in Fintech for 1+ years (as a plus); - Processing of incoming requests in the mode of chats and...

    PayAdmit is looking for a Fintech Support Manager to join our team!

     

    Essential professional and personal skills:

    - Working experience in the same position in Fintech for 1+ years (as a plus);

    - Processing of incoming requests in the mode of chats and mail (b2c/b2b);

    - Monitoring the work of key clients and internal services;

    - Strong knowledge of fiat/crypto transaction flow;

    - Experience in JIRA and Confluence service would be a plus;

    - High responsibility and ability to accomplish tasks, result-oriented, multitasking, energetic;

    - English at least Intermediate.

     

    Responsibilities:

    - Handling B2C/B2B requests from partners/clients;

    - Solving issues with merchants/providers/partners etc.

    - Transactional monitoring in the back office;

    - Payment solutions set up and tested under the control of transaction manager/team lead;

    - Work with additional technical tasks that will arise in the process and may be different;

     

    Working conditions:

    - Work schedule 10:00 - 19:00;

    - Remote work;

    - We provide all the necessary tools for your successful and comfortable work;

    - Training at the expense of the company (courses, seminars, new and interesting projects);

    - Learning English at the expense of the company;

    - Ability to switch between projects and try yourself in different roles.

    More
  • Β· 22 views Β· 5 applications Β· 1d

    Incident Analyst

    Ukraine Β· Product Β· 2 years of experience Β· Upper-Intermediate
    Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams,...

    Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams, which consists of over 800 professionals. Every day, we work hand in hand so that more than 2.7 millions of our clients can receive quality service, use the bank’s products and services, and develop their businesses because we are #Π Π°Π·ΠΎΠΌ_Π·_Π£ΠΊΡ€Π°Ρ—Π½ΠΎΡŽ.

    Your future responsibilities:

    • Responsible for decisions related to prioritization and escalation of production incidents, technical and business communication on outages
    • Analyze incidents to identify patterns and trends
    • Gather and interpret data to support incident management processes
    • Provide insights that drive decision-making and service improvements
    • Collaborate with IT teams to develop strategies for incident resolution
    • Engage with stakeholders to report findings effectively
    • Manage the implementation of tools and processes that improve overall incident management
    • Assist in root cause analysis and the documentation of results
    • Covering Critical&Blocker incident via on-call, if needed

    Your skills and experience:

    • Strong analytical skills
    • Familiarity with incident management tools and processes
    • Ability to work collaboratively with cross-functional teams
    • Understanding of core SRE approaches
    • Experience with ITIL practices

    Will be a plus:

    • Experience with PowerBI
    • Experience with logging/monitoring tools (e.g., ELK stack, Grafana, Zabbix)
    • Knowledge of database query languages (e.g., SQL)

    We offer what matters most to you:

    • Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
    • Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
    • Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
    • Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
    • Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. β€’ Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
    • Career opportunities: we encourage advancement within the bank across functions
    • Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
    • Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

    Why Raiffeisen Bank?

    • Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
    • One of the largest lenders to the economy and agricultural business among private banks
    • Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
    • The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, Π‘ΠœΠ†Π›Π˜Π’Π†)
    • One of the largest IT product teams among the country’s banks. β€’ One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

    Opportunities for Everyone:

    • Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clients
    • At Raif, we support principles of diversity, equality, and inclusivity
    • We develop programs to support defenders. You matter at Raif! Want to learn more?

    You matter at Raif!

    Want to learn more? Follow us on social media:

    Facebook, Instagram, LinkedIn

    ____________________________________________________________________________________________________________________________________

    Π Π°ΠΉΡ„Ρ„Π°ΠΉΠ·Π΅Π½ Π‘Π°Π½ΠΊ β€” Π½Π°ΠΉΠ±Ρ–Π»ΡŒΡˆΠΈΠΉ ΡƒΠΊΡ€Π°Ρ—Π½ΡΡŒΠΊΠΈΠΉ Π±Π°Π½ΠΊ Π· Ρ–Π½ΠΎΠ·Π΅ΠΌΠ½ΠΈΠΌ ΠΊΠ°ΠΏΡ–Ρ‚Π°Π»ΠΎΠΌ. Π‘Ρ–Π»ΡŒΡˆΠ΅ 30 Ρ€ΠΎΠΊΡ–Π² ΠΌΠΈ ΡΡ‚Π²ΠΎΡ€ΡŽΡ”ΠΌΠΎ Ρ‚Π° Π²ΠΈΠ±ΡƒΠ΄ΠΎΠ²ΡƒΡ”ΠΌΠΎ Π±Π°Π½ΠΊΡ–Π²ΡΡŒΠΊΡƒ систСму Π½Π°ΡˆΠΎΡ— Π΄Π΅Ρ€ΠΆΠ°Π²ΠΈ.

    Π£ Π Π°ΠΉΡ„Ρ– ΠΏΡ€Π°Ρ†ΡŽΡ” ΠΏΠΎΠ½Π°Π΄ 5 500 ΡΠΏΡ–Π²Ρ€ΠΎΠ±Ρ–Ρ‚Π½ΠΈΠΊΡ–Π², сСрСд Π½ΠΈΡ… ΠΎΠ΄Π½Π° Ρ–Π· Π½Π°ΠΉΠ±Ρ–Π»ΡŒΡˆΠΈΡ… ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²ΠΈΡ… Π†Π’-ΠΊΠΎΠΌΠ°Π½Π΄, Ρ‰ΠΎ Π½Π°Π»Ρ–Ρ‡ΡƒΡ” ΠΏΠΎΠ½Π°Π΄ 800 Ρ„Π°Ρ…Ρ–Π²Ρ†Ρ–Π². Щодня ΠΏΠ»Ρ–Ρ‡-ΠΎ-ΠΏΠ»Ρ–Ρ‡ ΠΌΠΈ ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ, Ρ‰ΠΎΠ± Π±Ρ–Π»ΡŒΡˆ Π½Ρ–ΠΆ 2,7 ΠΌΡ–Π»ΡŒΠΉΠΎΠ½Π° Π½Π°ΡˆΠΈΡ… ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π² ΠΌΠΎΠ³Π»ΠΈ ΠΎΡ‚Ρ€ΠΈΠΌΠ°Ρ‚ΠΈ якіснС обслуговування, користуватися ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚Π°ΠΌΠΈ Ρ– ΡΠ΅Ρ€Π²Ρ–сами Π±Π°Π½ΠΊΡƒ, Ρ€ΠΎΠ·Π²ΠΈΠ²Π°Ρ‚ΠΈ бізнСс, Π°Π΄ΠΆΠ΅ ΠΌΠΈ #Π Π°Π·ΠΎΠΌ_Π·_Π£ΠΊΡ€Π°Ρ—Π½ΠΎΡŽ.β€―

    Π’Π²ΠΎΡ— ΠΌΠ°ΠΉΠ±ΡƒΡ‚Π½Ρ– обов’язки:

    • Π’Ρ–Π΄ΠΏΠΎΠ²Ρ–Π΄Π°Ρ” Π·Π° ΠΏΡ€ΠΈΠΉΠ½ΡΡ‚тя Ρ€Ρ–ΡˆΠ΅Π½ΡŒ, пов’язаних Π· ΠΏΡ€Ρ–ΠΎΡ€ΠΈΡ‚Π΅Π·Π°Ρ†Ρ–Ρ”ΡŽ Ρ‚Π° Π΅ΡΠΊΠ°Π»Π°Ρ†Ρ–Ρ”ΡŽ Π²ΠΈΡ€ΠΎΠ±Π½ΠΈΡ‡ΠΈΡ… Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Ρ–Π², Ρ‚Π΅Ρ…Π½Ρ–Ρ‡Π½Ρƒ Ρ‚Π° Π΄Ρ–Π»ΠΎΠ²Ρƒ ΠΊΠΎΠΌΡƒΠ½Ρ–ΠΊΠ°Ρ†Ρ–ΡŽ Ρ‰ΠΎΠ΄ΠΎ ΠΏΠ΅Ρ€Π΅Π±ΠΎΡ—Π² Ρƒ Ρ€ΠΎΠ±ΠΎΡ‚Ρ–
    • Аналізувати Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚ΠΈ для виявлСння закономірностСй Ρ– Ρ‚Π΅Π½Π΄Π΅Π½Ρ†Ρ–ΠΉ
    • Π—Π±Ρ–Ρ€ Ρ‚Π° Ρ–нтСрпрСтація Π΄Π°Π½ΠΈΡ… для ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ процСсів управління Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Π°ΠΌΠΈ
    • Надавати Ρ–Π½Ρ„ΠΎΡ€ΠΌΠ°Ρ†Ρ–ΡŽ, яка сприяє ΠΏΡ€ΠΈΠΉΠ½ΡΡ‚Ρ‚ΡŽ Ρ€Ρ–ΡˆΠ΅Π½ΡŒ Ρ‚Π° ΠΏΠΎΠΊΡ€Π°Ρ‰Π΅Π½Π½ΡŽ сСрвісів
    • Π‘ΠΏΡ–Π²ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· Π†Π’-ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌΠΈ для Ρ€ΠΎΠ·Ρ€ΠΎΠ±ΠΊΠΈ стратСгій Π²ΠΈΡ€Ρ–ΡˆΠ΅Π½Π½Ρ Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Ρ–Π²
    • Взаємодіяти Ρ–Π· Π·Π°Ρ†Ρ–ΠΊΠ°Π²Π»Π΅Π½ΠΈΠΌΠΈ сторонами для Π΅Ρ„Π΅ΠΊΡ‚ΠΈΠ²Π½ΠΎΠ³ΠΎ звітування ΠΏΡ€ΠΎ Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚ΠΈ
    • ΠšΠ΅Ρ€ΡƒΠ²Π°Ρ‚ΠΈ впровадТСнням інструмСнтів Ρ– ΠΏΡ€ΠΎΡ†Π΅ΡΡ–Π², які ΠΏΠΎΠΊΡ€Π°Ρ‰ΡƒΡŽΡ‚ΡŒ загальнС управління Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Π°ΠΌΠΈ
    • Π”ΠΎΠΏΠΎΠΌΠ°Π³Π°Ρ‚ΠΈ Π² Π°Π½Π°Π»Ρ–Π·Ρ– ΠΏΠ΅Ρ€ΡˆΠΎΠΏΡ€ΠΈΡ‡ΠΈΠ½ Ρ‚Π° Π΄ΠΎΠΊΡƒΠΌΠ΅Π½Ρ‚ΡƒΠ²Π°Π½Π½Ρ– Ρ€Π΅Π·ΡƒΠ»ΡŒΡ‚Π°Ρ‚Ρ–Π²
    • Π—Π° Π½Π΅ΠΎΠ±Ρ…ідності Π²ΠΈΡ—ΠΆΠ΄ΠΆΠ°Ρ‚ΠΈ Π½Π° ΠΊΡ€ΠΈΡ‚ΠΈΡ‡Π½Ρ– Ρ‚Π° Π±Π»ΠΎΠΊΡƒΡŽΡ‡Ρ– Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚ΠΈ Π·Π° Π²ΠΈΠΊΠ»ΠΈΠΊΠΎΠΌ

    Π’Π²Ρ–ΠΉ досвід Ρ‚Π° Π½Π°Π²ΠΈΡ‡ΠΊΠΈ:β€―

    • Π‘ΠΈΠ»ΡŒΠ½Ρ– Π°Π½Π°Π»Ρ–Ρ‚ΠΈΡ‡Π½Ρ– Π½Π°Π²ΠΈΡ‡ΠΊΠΈ
    • Знання інструмСнтів Ρ‚Π° ΠΏΡ€ΠΎΡ†Π΅ΡΡ–Π² управління Ρ–Π½Ρ†ΠΈΠ΄Π΅Π½Ρ‚Π°ΠΌΠΈ
    • Π—Π΄Π°Ρ‚Π½Ρ–ΡΡ‚ΡŒ ΡΠΏΡ–Π²ΠΏΡ€Π°Ρ†ΡŽΠ²Π°Ρ‚ΠΈ Π· ΠΊΡ€ΠΎΡ-Ρ„ΡƒΠ½ΠΊΡ†Ρ–ΠΎΠ½Π°Π»ΡŒΠ½ΠΈΠΌΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌΠΈ
    • Розуміння основних ΠΏΡ–Π΄Ρ…ΠΎΠ΄Ρ–Π² SRE
    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· ΠΏΡ€Π°ΠΊΡ‚ΠΈΠΊΠ°ΠΌΠΈ ITIL

    Π‘ΡƒΠ΄Π΅ плюсом:

    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· PowerBI
    • Досвід Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ Π· Ρ–нструмСнтами логування/ΠΌΠΎΠ½Ρ–Ρ‚ΠΎΡ€ΠΈΠ½Π³Ρƒ (Π½Π°ΠΏΡ€ΠΈΠΊΠ»Π°Π΄, стСк ELK, Grafana, Zabbix)
    • Знання ΠΌΠΎΠ² Π·Π°ΠΏΠΈΡ‚Ρ–Π² Π΄ΠΎ Π±Π°Π· Π΄Π°Π½ΠΈΡ… (Π½Π°ΠΏΡ€ΠΈΠΊΠ»Π°Π΄, SQL)

    ΠŸΡ€ΠΎΠΏΠΎΠ½ΡƒΡ”ΠΌΠΎ Ρ‚Π΅, Ρ‰ΠΎ ΠΌΠ°Ρ” значСння самС для Ρ‚Π΅Π±Π΅:β€―

    • ΠšΠΎΠ½ΠΊΡƒΡ€Π΅Π½Ρ‚Π½Π° Π·Π°Ρ€ΠΎΠ±Ρ–Ρ‚Π½Π° ΠΏΠ»Π°Ρ‚Π°: Π³Π°Ρ€Π°Π½Ρ‚ΡƒΡ”ΠΌΠΎ ΡΡ‚Π°Π±Ρ–Π»ΡŒΠ½ΠΈΠΉ Π΄ΠΎΡ…Ρ–Π΄ Ρ‚Π° Ρ€Ρ–Ρ‡Π½Ρ– бонуси Π·Π° Ρ‚Π²Ρ–ΠΉ особистий внСсок. Π”ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΎ, Ρƒ Π½Π°Ρ Π΄Ρ–Ρ” Ρ€Π΅Ρ„Π΅Ρ€Π°Π»ΡŒΠ½Π° ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠ° Π²ΠΈΠ½Π°Π³ΠΎΡ€ΠΎΠ΄ΠΈ Π·Π° Π·Π°Π»ΡƒΡ‡Π΅Π½Π½Ρ Π½ΠΎΠ²ΠΈΡ… ΠΊΠΎΠ»Π΅Π³ Π΄ΠΎ Π Π°ΠΉΡ„Ρ„Π°ΠΉΠ·Π΅Π½ Π‘Π°Π½ΠΊΡƒ
    • Π‘ΠΎΡ†Ρ–Π°Π»ΡŒΠ½ΠΈΠΉ ΠΏΠ°ΠΊΠ΅Ρ‚: ΠΎΡ„Ρ–Ρ†Ρ–ΠΉΠ½Π΅ ΠΏΡ€Π°Ρ†Π΅Π²Π»Π°ΡˆΡ‚ΡƒΠ²Π°Π½Π½Ρ, 28 Π΄Π½Ρ–Π² ΠΎΠΏΠ»Π°Ρ‡ΡƒΠ²Π°Π½ΠΎΡ— відпустки, Π΄ΠΎΠ΄Π°Ρ‚ΠΊΠΎΠ²ΠΈΠΉ β€œΠ΄Π΅ΠΊΡ€Π΅Ρ‚β€ для татусів, Ρ‚Π° ΠΌΠ°Ρ‚Π΅Ρ€Ρ–Π°Π»ΡŒΠ½Π° Π΄ΠΎΠΏΠΎΠΌΠΎΠ³Π° для Π±Π°Ρ‚ΡŒΠΊΡ–Π² ΠΏΡ€ΠΈ Π½Π°Ρ€ΠΎΠ΄ΠΆΠ΅Π½Π½Ρ– Π΄Ρ–Ρ‚Π΅ΠΉ
    • ΠšΠΎΠΌΡ„ΠΎΡ€Ρ‚Π½Ρ– ΡƒΠΌΠΎΠ²ΠΈ ΠΏΡ€Π°Ρ†Ρ–: ΠΌΠΎΠΆΠ»ΠΈΠ²Ρ–ΡΡ‚ΡŒ Π³Ρ–Π±Ρ€ΠΈΠ΄Π½ΠΎΠ³ΠΎ Ρ„ΠΎΡ€ΠΌΠ°Ρ‚Ρƒ Ρ€ΠΎΠ±ΠΎΡ‚ΠΈ, офіси Π·Π°Π±Π΅Π·ΠΏΠ΅Ρ‡Π΅Π½Π½Ρ– укриттями Ρ‚Π° Π³Π΅Π½Π΅Ρ€Π°Ρ‚ΠΎΡ€Π°ΠΌΠΈ, забСзпСчСння ΡΡƒΡ‡Π°ΡΠ½ΠΎΡŽ Ρ‚Π΅Ρ…Π½Ρ–ΠΊΠΎΡŽ.
    • Wellbeing ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠ°: для всіх співробітників доступні ΠΌΠ΅Π΄ΠΈΡ‡Π½Π΅ страхування Π· ΠΏΠ΅Ρ€ΡˆΠΎΠ³ΠΎ Ρ€ΠΎΠ±ΠΎΡ‡ΠΎΠ³ΠΎ дня; ΠΊΠΎΠ½ΡΡƒΠ»ΡŒΡ‚Π°Ρ†Ρ–Ρ— психолога, Π½ΡƒΡ‚Ρ€ΠΈΡ†Ρ–ΠΎΠ»ΠΎΠ³Π° Ρ‡ΠΈ ΡŽΡ€ΠΈΡΡ‚Π°; дисконт ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠΈ Π½Π° ΡΠΏΠΎΡ€Ρ‚ Ρ‚Π° ΠΏΠΎΠΊΡƒΠΏΠΊΠΈ; family days для Π΄Ρ–Ρ‚Π΅ΠΉ Ρ‚Π° Π΄ΠΎΡ€ΠΎΡΠ»ΠΈΡ…; масаТ Π² ΠΎΡ„ісі.
    • Навчання Ρ‚Π° Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΎΠΊ: доступ Π΄ΠΎ ΠΏΠΎΠ½Π°Π΄ 130 Π½Π°Π²Ρ‡Π°Π»ΡŒΠ½ΠΈΡ… ΠΎΠ½Π»Π°ΠΉΠ½-рСсурсів; ΠΊΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½Ρ– Π½Π°Π²Ρ‡Π°Π»ΡŒΠ½Ρ– ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠΈ Π· CX, Data, IT Security, ЛідСрства, Agile. ΠšΠΎΡ€ΠΏΠΎΡ€Π°Ρ‚ΠΈΠ²Π½Π° Π±Ρ–Π±Π»Ρ–ΠΎΡ‚Π΅ΠΊΠ° Ρ‚Π° ΡƒΡ€ΠΎΠΊΠΈ Π°Π½Π³Π»Ρ–ΠΉΡΡŒΠΊΠΎΡ—.
    • ΠšΡ€ΡƒΡ‚Π° ΠΊΠΎΠΌΠ°Π½Π΄Π°: Π½Π°ΡˆΡ– ΠΊΠΎΠ»Π΅Π³ΠΈ β€” Ρ†Π΅ ΡΠΏΡ–Π»ΡŒΠ½ΠΎΡ‚Π°, Π΄Π΅ Π²Ρ–Ρ‚Π°ΡŽΡ‚ΡŒΡΡ Π΄ΠΎΠΏΠΈΡ‚Π»ΠΈΠ²Ρ–ΡΡ‚ΡŒ, Ρ‚Π°Π»Π°Π½Ρ‚ Ρ‚Π° Ρ–Π½Π½ΠΎΠ²Π°Ρ†Ρ–Ρ—. Ми ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΡƒΡ”ΠΌΠΎ ΠΎΠ΄ΠΈΠ½ ΠΎΠ΄Π½ΠΎΠ³ΠΎ, вчимося Ρ€Π°Π·ΠΎΠΌ Ρ‚Π° Π·Ρ€ΠΎΡΡ‚Π°Ρ”ΠΌΠΎ. Π’ΠΈ ΠΌΠΎΠΆΠ΅Ρˆ Π·Π½Π°ΠΉΡ‚ΠΈ ΠΎΠ΄Π½ΠΎΠ΄ΡƒΠΌΡ†Ρ–Π² Ρƒ ΠΏΠΎΠ½Π°Π΄ 15-Ρ‚ΠΈ профСсійних ΠΊΠΎΠΌβ€™ΡŽΠ½Ρ–Ρ‚Ρ–, Ρ‡ΠΈΡ‚Π°Ρ†ΡŒΠΊΠΎΠΌΡƒ Ρ‡ΠΈ ΡΠΏΠΎΡ€Ρ‚ΠΈΠ²Π½ΠΎΠΌΡƒ ΠΊΠ»ΡƒΠ±Π°Ρ….
    • ΠšΠ°Ρ€β€™Ρ”Ρ€Π½Ρ– моТливості: ΠΌΠΈ Π·Π°ΠΎΡ…ΠΎΡ‡ΡƒΡ”ΠΌΠΎ просування всСрСдині Π±Π°Π½ΠΊΡƒ ΠΌΡ–ΠΆ функціями.
    • Π†Π½Π½ΠΎΠ²Π°Ρ†Ρ–Ρ— Ρ‚Π° Ρ‚Π΅Ρ…Π½ΠΎΠ»ΠΎΠ³Ρ–Ρ—. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra, security), Swift (IOS), Kotlin (Android). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
    • ΠŸΡ€ΠΎΠ³Ρ€Π°ΠΌΠ° ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ захисників Ρ– Π·Π°Ρ…ΠΈΡΠ½ΠΈΡ†ΡŒ: ΠΌΠΈ Π·Π±Π΅Ρ€Ρ–Π³Π°Ρ”ΠΌΠΎ Ρ€ΠΎΠ±ΠΎΡ‡Ρ– місця Ρ‚Π° Π²ΠΈΠΏΠ»Π°Ρ‡ΡƒΡ”ΠΌΠΎ ΡΠ΅Ρ€Π΅Π΄Π½ΡŽ Π·Π°Ρ€ΠΎΠ±Ρ–Ρ‚Π½Ρƒ ΠΏΠ»Π°Ρ‚Ρƒ ΠΌΠΎΠ±Ρ–Π»Ρ–Π·ΠΎΠ²Π°Π½ΠΈΠΌ. Для Π²Π΅Ρ‚Π΅Ρ€Π°Π½Ρ–Π² Ρ‚Π° Π²Π΅Ρ‚Π΅Ρ€Π°Π½ΠΎΠΊ Ρƒ Π½Π°Ρ Π΄Ρ–Ρ” ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠ° ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ, Ρ€ΠΎΠ·Π²ΠΈΠ²Π°Ρ”Ρ‚ΡŒΡΡ Π²Π΅Ρ‚Π΅Ρ€Π°Π½ΡΡŒΠΊΠ° ΡΠΏΡ–Π»ΡŒΠ½ΠΎΡ‚Π° Π‘Π°Π½ΠΊΡƒ. Ми ΠΏΡ€Π°Ρ†ΡŽΡ”ΠΌΠΎ Π½Π°Π΄ підвищСнням обізнаності ΠΊΠ΅Ρ€Ρ–Π²Π½ΠΈΠΊΡ–Π² Ρ‚Π° ΠΊΠΎΠΌΠ°Π½Π΄ Π· ΠΏΠΈΡ‚Π°Π½ΡŒ повСрнСння Π²Π΅Ρ‚Π΅Ρ€Π°Π½Ρ–Π² Π΄ΠΎ Ρ†ΠΈΠ²Ρ–Π»ΡŒΠ½ΠΎΠ³ΠΎ Тиття. Π Π°ΠΉΡ„Ρ„Π°ΠΉΠ·Π΅Π½ Π‘Π°Π½ΠΊ Π²Ρ–Π΄Π·Π½Π°Ρ‡Π΅Π½ΠΈΠΉ як ΠΎΠ΄ΠΈΠ½ Π· Π½Π°ΠΉΠΊΡ€Π°Ρ‰ΠΈΡ… Ρ€ΠΎΠ±ΠΎΡ‚ΠΎΠ΄Π°Π²Ρ†Ρ–Π² для Π²Π΅Ρ‚Π΅Ρ€Π°Π½Ρ–Π² (Forbes).

    Π§ΠΎΠΌΡƒ Π Π°ΠΉΡ„Ρ„Π°ΠΉΠ·Π΅Π½ Π‘Π°Π½ΠΊ?β€―

    Наша Π³ΠΎΠ»ΠΎΠ²Π½Π° Ρ†Ρ–Π½Π½Ρ–ΡΡ‚ΡŒ β€” люди Ρ– ΠΌΠΈ Π΄Π°Ρ”ΠΌΠΎ Ρ—ΠΌ ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΡƒ Ρ– Π²ΠΈΠ·Π½Π°Π½Π½Ρ, Π½Π°Π²Ρ‡Π°Ρ”ΠΌΠΎ, Π·Π°Π»ΡƒΡ‡Π°Ρ”ΠΌΠΎ Π΄ΠΎ Π·ΠΌΡ–Π½. ΠŸΡ€ΠΈΡ”Π΄Π½ΡƒΠΉΡΡ Π΄ΠΎ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ Π Π°ΠΉΡ„Ρƒ, Π°Π΄ΠΆΠ΅ для нас Π’И ΠΌΠ°Ρ”Ρˆ значСння!β€―

    • Один Ρ–Π· Π½Π°ΠΉΠ±Ρ–Π»ΡŒΡˆΠΈΡ… ΠΊΡ€Π΅Π΄ΠΈΡ‚ΠΎΡ€Ρ–Π² Π΅ΠΊΠΎΠ½ΠΎΠΌΡ–ΠΊΠΈ Ρ‚Π° Π°Π³Ρ€Π°Ρ€Π½ΠΎΠ³ΠΎ бізнСсу сСрСд ΠΏΡ€ΠΈΠ²Π°Ρ‚Π½ΠΈΡ… Π±Π°Π½ΠΊΡ–Π²β€―
    • Π’ΠΈΠ·Π½Π°Π½ΠΈΠΉ Π½Π°ΠΉΠΊΡ€Π°Ρ‰ΠΈΠΌ ΠΏΡ€Π°Ρ†Π΅Π΄Π°Π²Ρ†Π΅ΠΌ Π·Π° Π²Π΅Ρ€ΡΡ–ями EY, Forbes, Randstad, Franklin Covey, Delo.UAβ€―
    • ΠΠ°ΠΉΠ±Ρ–Π»ΡŒΡˆΠΈΠΉ Π΄ΠΎΠ½ΠΎΡ€ Π³ΡƒΠΌΠ°Π½Ρ–Ρ‚Π°Ρ€Π½ΠΎΡ— Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ сСрСд Π±Π°Π½ΠΊΡ–Π² (Π§Π΅Ρ€Π²ΠΎΠ½ΠΈΠΉ Π₯рСст Π£ΠΊΡ€Π°Ρ—Π½ΠΈ, UNITED24, Superhumans, Π‘ΠœΠ†Π›Π˜Π’Π†)β€―
    • Одна Π· Π½Π°ΠΉΠ±Ρ–Π»ΡŒΡˆΠΈΡ… Π†Π’-ΠΏΡ€ΠΎΠ΄ΡƒΠΊΡ‚ΠΎΠ²ΠΈΡ… ΠΊΠΎΠΌΠ°Π½Π΄ сСрСд Π±Π°Π½ΠΊΡ–Π² ΠΊΡ€Π°Ρ—Π½ΠΈβ€―
    • Один Ρ–Π· Π½Π°ΠΉΠ±Ρ–Π»ΡŒΡˆΠΈΡ… ΠΏΠ»Π°Ρ‚Π½ΠΈΠΊΡ–Π² ΠΏΠΎΠ΄Π°Ρ‚ΠΊΡ–Π² Π² Π£ΠΊΡ€Π°Ρ—Π½Ρ–, Π·Π° 2023 Ρ€Ρ–ΠΊ Π±ΡƒΠ»ΠΎ сплачСно 6,6 ΠΌΠ»Ρ€Π΄ Π³Ρ€ΠΈΠ²Π΅Π½ΡŒ

    ΠœΠΎΠΆΠ»ΠΈΠ²ΠΎΡΡ‚Ρ– для всіх:β€―

    • Π Π°ΠΉΡ„ ΠΊΠ΅Ρ€ΡƒΡ”Ρ‚ΡŒΡΡ ΠΏΡ€ΠΈΠ½Ρ†ΠΈΠΏΠ°ΠΌΠΈ, Ρ‰ΠΎ Ρ„ΠΎΠΊΡƒΡΡƒΡŽΡ‚ΡŒΡΡ Π½Π° Π»ΡŽΠ΄ΠΈΠ½Ρ– Ρ‚Π° Ρ—Ρ— Ρ€ΠΎΠ·Π²ΠΈΡ‚ΠΊΡƒ, Ρƒ Ρ†Π΅Π½Ρ‚Ρ€Ρ– ΡƒΠ²Π°Π³ΠΈ 5β€―500 співробітників Ρ‚Π° ΠΏΠΎΠ½Π°Π΄ 2,7 ΠΌΡ–Π»ΡŒΠΉΠΎΠ½ΠΈ ΠΊΠ»Ρ–Ρ”Π½Ρ‚Ρ–Π²β€―β€―
    • Π’ Π Π°ΠΉΡ„Ρ– ΠΌΠΈ ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΡƒΡ”ΠΌΠΎ ΠΏΡ€ΠΈΠ½Ρ†ΠΈΠΏΠΈ різноманіття, рівності Ρ‚Π° Ρ–Π½ΠΊΠ»ΡŽΠ·ΠΈΠ²Π½ΠΎΡΡ‚Ρ–β€―
    • Π ΠΎΠ·Π²ΠΈΠ²Π°Ρ”ΠΌΠΎ ΠΏΡ€ΠΎΠ³Ρ€Π°ΠΌΠΈ ΠΏΡ–Π΄Ρ‚Ρ€ΠΈΠΌΠΊΠΈ захисників Ρ– Π·Π°Ρ…ΠΈΡΠ½ΠΈΡ†ΡŒ

    Π’ Π Π°ΠΉΡ„Ρ– Ρ‚ΠΈ ΠΌΠ°Ρ”Ρˆ значСння!β€―

    Π‘Π°ΠΆΠ°Ρ”Ρˆ дізнатися Π±Ρ–Π»ΡŒΡˆΠ΅? β€” ΠŸΡ–дписуйся Π½Π° Π½Π°Ρ Ρƒ ΡΠΎΡ†.ΠΌΠ΅Ρ€Π΅ΠΆΠ°Ρ…: Facebook, Instagram, LinkedInβ€―

    More
  • Β· 72 views Β· 18 applications Β· 1d

    Customer support representative to $900

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 0.5 years of experience Β· Upper-Intermediate
    We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its well-deserved place in the niche by focusing on tech innovations like AI,...

    We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its well-deserved place in the niche by focusing on tech innovations like AI, unconventional approaches to Users, and meticulously created algorithms.

    We are looking for a Customer Support Representative who will join and strengthen our team. A well-coordinated, experienced team of 20+ people has a successful experience of creating businesses aimed at adults.

    CS’s role is all about addressing issues raised to ensure our users have the best possible experience and keeping our online community safe. You will also work with our Operations, Product, and Developers teams to share and implement customer feedback that will skyrocket our business.

     

    What are our goals?

    • Our efforts are aimed at maintaining high-quality services;
    • Business and team scaling according to needs.

       

    You are the match if you strive:

    • Passionate about high-level Customer service to proactively help and retain;
    • Troubleshoot issues and see them through to resolution;
    • Dealing with billing matters;
    • Collect and handle feedback from Customers;
    • Take ownership of Customer requests;
    • Never stop learning and growing!

       

    What does it take to join us?

    • β‰₯ 6 months of experience as a Support / CSR;
    • Advanced/Upper-Intermediate English, both written and spoken;
    • You currently live in Europe or Central/Western regions of Ukraine;
    • Experience in a customer-focused environment and building lasting relationships with customers;
    • Ability to work under minimal supervision with a track record of exceeding targets, KPI’s SLAs in a fast-paced and changing environment;
    • Quick learner with analytical skills;
    • Multitasking and prioritizing;
    • Ability to abstract problems and find solutions proactively.

       

    Very nice-to-have:

    • Background in education;
    • Experience of working with CRM (Zendesk, Freshdesk, Intercom, etc.);
    • Experience in Billing/Technical matters;
    • Sales and retention experience.

     

    What do we offer?

    • Ability to grow professionally along with a company growth;
    • Flexible schedule with 120 hours per month, for now, 3/3 pattern with variations of morning (07:00β€”15:00), day (15:00β€”23:00), night (23:00β€”07:00);
    • Feedback-driven and open-minded culture and fair recognition of strong contributors to the company’s success;
    • Minimum bureaucracy and maximum independence;
    • Ability to use the corporate library and develop deep knowledge in a professional domain


    Selection stages:

    HR interview
    Passing the test task
    Interview with the Support Lead

    More
Log In or Sign Up to see all posted jobs