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Β· 14 views Β· 0 applications Β· 26m
Customer Support and Operation to $1100
Full Remote Β· Ukraine Β· 2 years of experience Β· Upper-IntermediateWeβre looking for a motivated and detail-oriented individual based in Ukraine to join the Helvetus.com team. Your main responsibilities will include handling all aspects of customer support (email, chat, etc.), managing order fulfillment in the backend...Weβre looking for a motivated and detail-oriented individual based in Ukraine to join the Helvetus.com team. Your main responsibilities will include handling all aspects of customer support (email, chat, etc.), managing order fulfillment in the backend (Shopify, shipping coordination, etc.), and assisting our COO with various operational and administrative tasks. Strong English communication skills are essential.
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Β· 24 views Β· 2 applications Β· 1d
RNG Technical Support Engineer (L2)
Full Remote Β· Europe except Ukraine Β· Product Β· 1 year of experience Β· Intermediate Ukrainian Product πΊπ¦ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the worldβs biggest online casinos for its cutting-edge products,...ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the worldβs biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming.
Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeedβwhile embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.
Primary responsibilities:
- Respond to customer inquiries and support requests promptly and professionally.
- Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.
- Provide step-by-step guidance and instructions to customers to resolve technical problems.
- Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.
- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
- Conduct research and gather information to provide accurate and up-to-date solutions to customers.
- Keep up to date with the latest trends, technologies, and updates related to the supported products or services.
- Assist in product testing, bug tracking, and providing feedback to the development team.
- Help Support peers with day-to-day tasks and professional development by sharing knowledge.
RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.
Proficiency requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in technical support, customer service, or a related role.
- Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
- Proficiency in using ticketing systems, CRM software, and other support tools.
- Familiarity with hardware, software, operating systems, and networking concepts.
- Basic programming or scripting knowledge is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong time management and organizational skills with the ability to prioritize tasks effectively.
- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
- English level Intermediate or higher
Hard skills
Monitoring skills:
- Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.
- Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.
- Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.
- Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.
Database skills:
- Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.
- A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.
- Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.
- Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.
- Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.
API skills:
- Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).
- Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).
- Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.
Network skills:
- Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.
- Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.
- Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.
- The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.
- Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.
Company offers:
- Fully remote work or work in a friendly team at modern office.
- Unlimited coffee, snacks and fruits.
- Health insurance.
- Free English language training.
- Gym membership.
- Real Agile.
- Competitive salary level.
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Β· 24 views Β· 3 applications Β· 1d
VIP Support Manager
Full Remote Β· Worldwide Β· Product Β· 1 year of experience Β· Advanced/FluentΠΠΈ β ΡΠΊΡΠ°ΡΠ½ΡΡΠΊΠ° ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° ΠΠ’-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ. Π ΠΎΠ·ΡΠΎΠ±Π»ΡΡΠΌΠΎ ΡΠΎΡΡ Π΄Π»Ρ iGaming-ΠΏΡΠΎΡΠΊΡΡΠ², Π³Π΅Π½Π΅ΡΡΡΠΌΠΎ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° Π½Π°Π΄Π°ΡΠΌΠΎ Π2Π-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ ΡΠ³ΡΠΎΠ²ΠΎΡ ΡΠ½ΡΡΠ°ΡΡΡΡΠΊΡΡΡΠΈ. ΠΠ°Ρ ΠΎΠ±ΠΈΡΠ°ΡΡΡ ΡΡ, Ρ ΡΠΎ Ρ ΠΎΡΠ΅ ΡΠ²ΠΈΠ΄ΠΊΠΈΠΉ ΡΡΠ°ΡΡ, ΠΏΡΠΎΠ³Π½ΠΎΠ·ΠΎΠ²Π°Π½ΠΈΠΉ ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ, ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½Ρ...ΠΠΈ β ΡΠΊΡΠ°ΡΠ½ΡΡΠΊΠ° ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° ΠΠ’-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ. Π ΠΎΠ·ΡΠΎΠ±Π»ΡΡΠΌΠΎ ΡΠΎΡΡ Π΄Π»Ρ iGaming-ΠΏΡΠΎΡΠΊΡΡΠ², Π³Π΅Π½Π΅ΡΡΡΠΌΠΎ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° Π½Π°Π΄Π°ΡΠΌΠΎ Π2Π-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ ΡΠ³ΡΠΎΠ²ΠΎΡ ΡΠ½ΡΡΠ°ΡΡΡΡΠΊΡΡΡΠΈ.
ΠΠ°Ρ ΠΎΠ±ΠΈΡΠ°ΡΡΡ ΡΡ, Ρ ΡΠΎ Ρ ΠΎΡΠ΅ ΡΠ²ΠΈΠ΄ΠΊΠΈΠΉ ΡΡΠ°ΡΡ, ΠΏΡΠΎΠ³Π½ΠΎΠ·ΠΎΠ²Π°Π½ΠΈΠΉ ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ, ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½Ρ ΠΏΠ΅ΡΠ΅Π²Π°Π³Ρ Ρ Π·ΡΠΎΡΡΠ°Π½Π½Ρ.
ΠΠ°Ρ ΡΡΠΏΡΡ ΡΠΊ Π±ΡΠ·Π½Π΅ΡΡ ΡΠΎΡΠΌΡΡΡΡ Π»ΡΠ΄ΠΈ, ΡΠΊΡ ΠΏΡΠ°ΡΡΡΡΡ Π² Π½Π°ΡΡΠΉ ΠΊΠΎΠΌΠ°Π½Π΄Ρ ΡΠ° ΠΎΡΡΡΠ½ΡΡΡΡΡΡΡ Π½Π° ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ. Π Π½Π°ΠΌΠΈ ΡΠ΅Π°Π»ΡΠ·ΡΡΡΡΡΡ, Π·ΡΠΎΡΡΠ°ΡΡΡ Ρ Π±ΡΠ΄ΡΡΡ ΡΡΠΏΡΡΠ½Ρ ΠΊΠ°ΡΚΌΡΡΠΈ. Π Π³Π°ΡΠ½Ρ Π½ΠΎΠ²ΠΈΠ½ΠΈ Π² ΡΠΎΠΌΡ, ΡΠΎ ΠΌΠΈ Π·Π°Π²ΠΆΠ΄ΠΈ Π² ΠΏΠΎΡΡΠΊΡ ΡΠ°Π»Π°Π½ΡΡΠ² Ρ ΠΊΠΎΠΌΠ°Π½Π΄Ρ.
ΠΠ° ΡΠ°Π·Ρ, ΠΌΠΈ Ρ ΠΏΠΎΡΡΠΊΠ°Ρ Π΅ΠΊΡΠΏΠ΅ΡΡΠ½ΠΎΠ³ΠΎ VIP Support Manager'a, ΡΠΊΠΈΠΉ Π±ΡΠ΄Π΅ Π²ΠΈΠ±ΡΠ΄ΠΎΠ²ΡΠ²Π°ΡΠΈ Π΄ΠΎΠ²Π³ΠΎΡΡΡΠΎΠΊΠΎΠ²Ρ Π²ΡΠ΄Π½ΠΎΡΠΈΠ½ΠΈ Π· VIP-ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ, Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΡΠ²Π°ΡΠΈ Π²ΠΈΡΠΎΠΊΠΈΠΉ ΡΡΠ²Π΅Π½Ρ ΡΠ΅ΡΠ²ΡΡΡ ΡΠ° ΡΠΏΡΠΈΡΡΠΈ ΡΡ Π·Π°Π»ΡΡΠ΅Π½Π½Ρ ΡΠ° ΡΡΡΠΈΠΌΠ°Π½Π½Ρ.
Π§ΠΎΠΌΡ Ρ Π½Π°Ρ Π±ΡΠ΄Π΅ ΡΡΠΊΠ°Π²ΠΎ:- Π€Π°ΡΠ½Π΄Π΅ΡΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ Π²ΠΆΠ΅ ΠΏΠΎΠ±ΡΠ΄ΡΠ²Π°ΡΠΈ 3 ΡΡΠΏΡΡΠ½Ρ iGaming Π±ΡΠ·Π½Π΅ΡΠΈ, ΡΠΎΠΌΡ ΠΊΠΎΠΌΠ°Π½Π΄Π° ΠΌΠ°Ρ Π²Π΅Π»ΠΈΠΊΡ Π΅ΠΊΡΠΏΠ΅ΡΡΠΈΠ·Ρ ΡΠ° Π½Π΅ΡΠ²ΠΎΡΠΊΡΠ½Π³.
- ΠΡΠΌΠΎΡΡΠ΅ΡΠ° ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²ΠΎΠ³ΠΎ ΡΡΠ°ΡΡΠ°ΠΏΡ: ΡΠΈΠ»ΡΠ½Π° Π²ΠΌΠΎΡΠΈΠ²ΠΎΠ²Π°Π½Π° ΠΊΠΎΠΌΠ°Π½Π΄Π°, Π²ΡΠ΄ΡΡΡΠ½ΡΡΡΡ Π·Π°ΠΉΠ²ΠΎΡ Π±ΡΡΠΎΠΊΡΠ°ΡΡΡ.
- ΠΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΈΠΉ ΡΠΎΠ·Π²ΠΈΡΠΎΠΊ ΡΠ° ΡΡΠΊΠ°Π²Ρ ΡΠ΅Π»Π΅Π½Π΄ΠΆΡ.
ΠΡΠ΄ ΡΠ΅Π±Π΅ ΠΎΡΡΠΊΡΡΠΌΠΎ:
- ΠΡΠ»ΡΠ½Π΅ Π²ΠΎΠ»ΠΎΠ΄ΡΠ½Π½Ρ Π°Π½Π³Π»ΡΠΉΡΡΠΊΠΎΡ ΠΌΠΎΠ²ΠΎΡ (ΡΡΠ²Π΅Π½Ρ Advanced).
- Π€ΡΠ°Π½ΡΡΠ·ΡΠΊΠ° Π°Π±ΠΎ Π½ΡΠΌΠ΅ΡΡΠΊΠ° Π½Π° ΡΡΠ²Π½Ρ Upper-Intermediate Π±ΡΠ΄Π΅ Π·Π½Π°ΡΠ½ΠΎΡ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΎΡ.
- ΠΡΠ΄ 1 ΡΠΎΠΊΡ Π΄ΠΎΡΠ²ΡΠ΄Ρ ΡΠΎΠ±ΠΎΡΠΈ Π² Π½ΡΡΡ iGaming.
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· VIP-ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ (ΡΠ°ΡΠΈ/Π΄Π·Π²ΡΠ½ΠΊΠΈ).
- ΠΠ½Π°Π½Π½Ρ ΠΊΠ°Π½Π°Π΄ΡΡΠΊΠΎΠ³ΠΎ ΡΠΈΠ½ΠΊΡ Π°Π±ΠΎ ΡΠΈΠ½ΠΊΡΠ² Tier 1 Π±ΡΠ΄Π΅ ΠΏΠ»ΡΡΠΎΠΌ.
- ΠΠΎΡΠΎΠ²Π½ΡΡΡΡ ΡΠΏΡΠ»ΠΊΡΠ²Π°ΡΠΈΡΡ Π· VIP-ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ ΡΠ΅Π»Π΅ΡΠΎΠ½ΠΎΠΌ.
Π―ΠΊΡΠΎ ΡΠΈ Π· Π½Π°ΠΌΠΈ, ΡΠ΅ΡΠ΅Π΄ ΡΠ²ΠΎΡΡ ΠΊΠ»ΡΡΠΎΠ²ΠΈΡ Π·Π°Π΄Π°Ρ:
- Π‘ΠΏΡΠ»ΠΊΡΠ²Π°Π½Π½Ρ Π· VIP-Π³ΡΠ°Π²ΡΡΠΌΠΈ ΡΠ΅ΡΠ΅Π· ΡΠ°ΡΠΈ ΡΠ° Π΄Π·Π²ΡΠ½ΠΊΠΈ.
- ΠΠΈΠ²ΡΠ΅Π½Π½Ρ ΠΊΠ»ΡΡΠΎΠ²ΠΈΡ VIP-Π³ΡΠ°Π²ΡΡΠ² ΡΠ° ΡΠΎΠ·ΡΠΌΡΠ½Π½Ρ ΡΡ Π½ΡΡ ΠΏΠΎΡΡΠ΅Π±.
- ΠΠΎΠ±ΡΠ΄ΠΎΠ²Π° ΠΌΡΡΠ½ΠΈΡ ΡΠ° Π΄ΠΎΠ²Π³ΠΎΡΡΡΠΎΠΊΠΎΠ²ΠΈΡ Π²ΡΠ΄Π½ΠΎΡΠΈΠ½ Π· ΠΊΠ°ΡΡΠΎΠΌΠ΅ΡΠ°ΠΌΠΈ.
- ΠΠ½ΡΠΎΡΠΌΡΠ²Π°Π½Π½Ρ VIP-ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ² ΠΏΡΠΎ ΡΠΏΠ΅ΡΡΠ°Π»ΡΠ½Ρ ΠΏΡΠΎΠΏΠΎΠ·ΠΈΡΡΡ ΡΠ° Π°ΠΊΡΡΡ.
- ΠΠ±ΠΌΡΠ½ ΡΡΠ½Π½ΠΈΠΌΠΈ Π²ΡΠ΄Π³ΡΠΊΠ°ΠΌΠΈ ΡΠ° ΡΠ΄Π΅ΡΠΌΠΈ Π· ΠΊΠΎΠΌΠ°Π½Π΄ΠΎΡ.
Π Π½Π°Ρ β ΠΌΠΎΠΆΠ»ΠΈΠ²ΠΎΡΡΡ ΠΊΠ°ΡΚΌΡΡΠ½ΠΎΠ³ΠΎ Π·ΡΠΎΡΡΠ°Π½Π½Ρ Ρ Π±Π΅Π½Π΅ΡΡΡΠΈ:
- Remote Work, ΡΠΊΠ° Π΄ΠΎΠ·Π²ΠΎΠ»ΠΈΡΡ ΡΠΎΠ±Ρ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ ΡΠ· Π·ΡΡΡΠ½ΠΈΡ Π»ΠΎΠΊΠ°ΡΡΠΉ.
- ΠΡΠ°ΡΡΠΊ ΡΠΎΠ±ΠΎΡΠΈ: Π· ΠΏΠΎΠ½Π΅Π΄ΡΠ»ΠΊΠ° ΠΏΠΎ ΠΏβΡΡΠ½ΠΈΡΡ, Π· Π³Π½ΡΡΠΊΠΈΠΌ ΠΏΠΎΡΠ°ΡΠΊΠΎΠΌ ΠΌΡΠΆ 8:00 ΡΠ° 11:00. Π’ΡΠΈΠ²Π°Π»ΡΡΡΡ ΡΠΎΠ±ΠΎΡΠΎΠ³ΠΎ Π΄Π½Ρ β 9 Π³ΠΎΠ΄ΠΈΠ½ (Π²ΠΊΠ»ΡΡΠ°ΡΡΠΈ ΠΎΠ±ΡΠ΄Π½Ρ ΠΏΠ΅ΡΠ΅ΡΠ²Ρ).
- Π Π΅Π³ΡΠ»ΡΡΠ½Ρ ΠΏΠ΅ΡΠ΅Π³Π»ΡΠ΄ΠΈ Π·Π°ΡΠΏΠ»Π°ΡΠΈ ΡΠ° ΠΏΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΈΡ Π³ΡΠ΅ΠΉΠ΄ΡΠ².
- Π‘ΡΡΠ°ΡΠ½Π° ΡΠ΅Ρ Π½ΡΠΊΠ° Π΄Π»Ρ Π²Π°ΡΠΎΠ³ΠΎ ΠΊΠΎΠΌΡΠΎΡΡΡ.
- ΠΠΏΠ»Π°ΡΠ° Π½Π°Π²ΡΠ°Π½Π½Ρ ΡΠ° ΠΊΠΎΠ½ΡΠ΅ΡΠ΅Π½ΡΡΠΉ.
- ΠΠΎΠ΄Π½ΠΎΠ³ΠΎ ΠΌΡΠΊΡΠΎΠΌΠ΅Π½Π΅Π΄ΠΆΠΌΠ΅Π½ΡΡ β ΠΌΠΈ Π΄ΠΎΠ²ΡΡΡΡΠΌΠΎ Π²Π°ΠΌ Ρ Π²Π°ΡΠΎΠΌΡ Π΄ΠΎΡΠ²ΡΠ΄Ρ.
Π―ΠΊΡΠΎ Π²ΡΠ΄ΡΡΠ²Π°ΡΡ ΠΌΠ΅ΡΡ, Π½Π°Π΄ΡΠΈΠ»Π°ΠΉ ΡΠ²ΠΎΡ CV.
Π©ΠΎ ΠΏΠΎΡΡΠΌ? ΠΠ΅ΡΠ΅Π³Π»ΡΠ΄Π°ΡΠΌΠΎ ΡΠ²ΠΎΡ ΡΠ΅Π·ΡΠΌΠ΅ Ρ ΡΡΠΏΡΠΎΠ²ΡΠ΄Π½ΠΈΠΉ Π»ΠΈΡΡ β‘ ΡΠΊΡΠΎ ΠΌΡΠΆ Π½Π°ΠΌΠΈ ΠΊΠΎΠ½Π΅ΠΊΡ, Π·Π°ΠΏΡΠΎΡΡΡΠΌΠΎ Π½Π° ΡΠ½ΡΠ΅ΡΠ²ΚΌΡ Π· ΡΠ΅ΠΊΡΡΡΠ΅ΡΠΎΠΌ β‘ Π½Π°ΡΡΡΠΏΠ½ΠΈΠΉ Π΅ΡΠ°ΠΏ β ΡΠ½ΡΠ΅ΡΠ²ΚΌΡ Π· Ρ Π°ΠΉΡΡΠ½Π³ ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅ΡΠ°ΠΌΠΈ β‘ ΠΎΡΠ΅Ρ β‘ ΡΠΈ Π² ΠΊΠΎΠΌΠ°Π½Π΄Ρ KOMBINE.
Π§Π΅ΠΊΠ°ΡΠΌΠΎ Π½Π° ΡΠ½ΡΠ΅ΡΠ²ΚΌΡ Π· ΠΌΠ°ΠΉΠ±ΡΡΠ½ΡΠΌ ΡΡΠΌΠΌΠ΅ΠΉΡΠΎΠΌ!
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Β· 41 views Β· 12 applications Β· 1d
Technical Support Engineer (AEC/BIM focus)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· Upper-IntermediateWelcome to Drawer.AI! We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design...Welcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.
What itβs like to work with Drawer.AI:
Everyoneβs voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. Weβre not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
Itβs time to build better!πRole Overview:
We are looking for an AEC Engineer with strong communication skills and understanding of IT, who can support software users in the Construction industry (mainly electrical engineers from the US). The ideal candidate will analyse user requests, formulate technical tasks for developers, and proactively identify patterns in recurring issues.
β Key responsibilities:
β’ Communicating with US-based engineers using the software for electrical design in Revit.
β’ Analyzing user requests, identifying errors or misuse of functionality.
β’ Providing explanations on product usage or user mistakes.
β’ Reporting bugs with clear technical tasks for developers in Jira.
β’ Identifying patterns in issues and suggesting UX improvements.
β’ Collaborating with the IT team: verifying issues, testing solutions, clarifying product behavior.
β’ Updating internal documentation and guides when needed.
πRequirements:
β’ Experience working with construction drawings (Architecture, Electrical, HVAC, Structural).
β’ English proficiency at Upper-Intermediate or higher.
β’ Strong communication skills.
π A Good Candidate:
β’ Worked with American construction drawings (preferably Electrical).
β’ Uses English confidently in a professional setting.
β’ Thinks analytically, can formalize, explain, and localize problems.
β’ Understands construction processes and engineering tasks.
β’ Has a basic grasp of software logic (UI/UX, error patterns).
π An Ideal Candidate:
β’ Experienced with US electrical drawings, especially in Revit.
β’ Communicated with US Engineers as a colleague or in support.
β’ Has deep AEC/BIM process knowledge.
β’ Participated in software testing or development.
β’ Clearly formulates tasks in Jiira and spots patterns in user requests.
β’ Can bridge communication between engineers and developers.
Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us β because we believe in creating success together. Build a better future with us!
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Β· 35 views Β· 10 applications Β· 1d
Account Manager (FinTech)
Ukraine Β· Product Β· 1 year of experience Β· Upper-Intermediate Ukrainian Product πΊπ¦ΠΠΈ ΡΠ²ΠΈΠ΄ΠΊΠΎΠ·ΡΠΎΡΡΠ°ΡΡΠΈΠΉ ΠΠ’-ΠΏΡΠΎΠ΅ΠΊΡ Ρ ΡΡΠ΅ΡΡ ΡΡΠ½ΡΠ΅Ρ , ΡΠΊΠΈΠΉ ΠΏΡΠ°ΡΡΡ Π² ΡΡΠΉ ΡΠ½Π΄ΡΡΡΡΡΡ ΠΏΡΠΎΡΡΠ³ΠΎΠΌ 6 ΡΠΎΠΊΡΠ². ΠΠΈ ΠΏΡΠ°ΡΡΡΠΌΠΎ Π· ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΠΌΠΈ ΡΠΈΠ½ΠΊΠ°ΠΌΠΈ ΡΠ° ΡΡΠ·Π½ΠΈΠΌΠΈ Π±ΡΠ·Π½Π΅Ρ-Π²Π΅ΡΡΠΈΠΊΠ°Π»ΡΠΌΠΈ Π² ΠΎΠ±ΡΠΎΠ±ΡΡ ΠΏΠ»Π°ΡΠ΅ΠΆΡΠ² ΠΎΠ½Π»Π°ΠΉΠ½ Ρ Π·Π°ΡΠ°Π· ΡΡΠΊΠ°ΡΠΌΠΎ Π°ΠΊΠ°ΡΠ½Ρ-ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅ΡΠ°, ΡΠΊΠΈΠΉ ΠΌΠΎΠΆΠ΅ ΡΡΠ°ΡΠΈ ΡΠ°ΡΡΠΈΠ½ΠΎΡ Π½Π°ΡΠΎΡ...ΠΠΈ ΡΠ²ΠΈΠ΄ΠΊΠΎΠ·ΡΠΎΡΡΠ°ΡΡΠΈΠΉ ΠΠ’-ΠΏΡΠΎΠ΅ΠΊΡ Ρ ΡΡΠ΅ΡΡ ΡΡΠ½ΡΠ΅Ρ , ΡΠΊΠΈΠΉ ΠΏΡΠ°ΡΡΡ Π² ΡΡΠΉ ΡΠ½Π΄ΡΡΡΡΡΡ ΠΏΡΠΎΡΡΠ³ΠΎΠΌ 6 ΡΠΎΠΊΡΠ². ΠΠΈ ΠΏΡΠ°ΡΡΡΠΌΠΎ Π· ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΠΌΠΈ ΡΠΈΠ½ΠΊΠ°ΠΌΠΈ ΡΠ° ΡΡΠ·Π½ΠΈΠΌΠΈ Π±ΡΠ·Π½Π΅Ρ-Π²Π΅ΡΡΠΈΠΊΠ°Π»ΡΠΌΠΈ Π² ΠΎΠ±ΡΠΎΠ±ΡΡ ΠΏΠ»Π°ΡΠ΅ΠΆΡΠ² ΠΎΠ½Π»Π°ΠΉΠ½ Ρ Π·Π°ΡΠ°Π· ΡΡΠΊΠ°ΡΠΌΠΎ Π°ΠΊΠ°ΡΠ½Ρ-ΠΌΠ΅Π½Π΅Π΄ΠΆΠ΅ΡΠ°, ΡΠΊΠΈΠΉ ΠΌΠΎΠΆΠ΅ ΡΡΠ°ΡΠΈ ΡΠ°ΡΡΠΈΠ½ΠΎΡ Π½Π°ΡΠΎΡ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ.
ΠΠΈ ΠΎΡΡΡΠ½ΡΠΎΠ²Π°Π½Ρ Π½Π° ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ Ρ ΠΏΡΠΊΠ»ΡΡΠΌΠΎΡΡ ΠΏΡΠΎ Π»ΡΠ΄Π΅ΠΉ, Ρ ΠΌΠΈ Π²ΡΡΠΈΠΌΠΎ, ΡΠΎ Π·Π½Π°ΠΉΠ΄Π΅ΠΌΠΎ ΠΊΠΎΠ³ΠΎΡΡ ΡΠ· ΡΠ°ΠΊΠΈΠΌΠΈ ΠΆ ΡΡΠ½Π½ΠΎΡΡΡΠΌΠΈ Π² Π±ΡΠ·Π½Π΅ΡΡ ΡΠ° ΠΆΠΈΡΡΡ, ΡΠΊ Ρ ΠΌΠΈ. Π£ Π²Π΅Π΄Π΅Π½Π½Ρ Π±ΡΠ·Π½Π΅ΡΡ ΠΌΠΈ ΡΡΠ½ΡΡΠΌΠΎ Π²ΡΠ΄ΠΊΡΠΈΡΡΡΡΡ, ΡΠ²ΠΈΠ΄ΠΊΡΡΡΡ, Π²ΠΈΠΊΠ»ΠΈΠΊΠΈ, ΡΠΎΠ·Π²ΠΈΡΠΎΠΊ, Π°Π΄Π°ΠΏΡΠΈΠ²Π½ΡΡΡΡ, ΡΠΎΠΌΡ ΡΡΠΊΠ°ΡΠΌΠΎ Π² Π»ΡΠ΄ΡΡ ΡΠ°ΠΌΠ΅ ΡΠ°ΠΊΡ ΡΠΊΠΎΡΡΡ. ΠΠΈ Π»ΡΠ΄ΠΈ, ΡΠΊΡ Π΅ΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎ Π²ΠΈΡΡΡΡΡΡΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌΠΈ Ρ ΡΡΠΈΠΌΠ°ΡΡΡ Π²ΡΠ΅ ΠΏΡΠ΄ ΠΊΠΎΠ½ΡΡΠΎΠ»Π΅ΠΌ. Π―ΠΊΡΠΎ Π²ΠΈ Π·Π½Π°ΠΉΠ΄Π΅ΡΠ΅ ΡΠΎΡΡ Π±Π»ΠΈΠ·ΡΠΊΠ΅ Π΄Π»Ρ ΡΠ΅Π±Π΅, ΡΠΈΡΠ°ΡΡΠΈ ΡΠ΅, ΠΌΠΈ ΡΠ΅ΠΊΠ°ΡΠΌΠΎ Π½Π° Π²Π°ΡΠ΅ ΡΠ΅Π·ΡΠΌΠ΅.
ΠΠ°Π΄Π°ΡΡ:- ΠΠ΅Π΄Π΅Π½Π½Ρ ΠΏΡΠΎΡΠ΅ΡΡ Π²Π·Π°ΡΠΌΠΎΠ΄ΡΡ ΠΊΠ»ΡΡΠ½ΡΡΠ² ΡΠ· ΠΏΠ°ΡΡΠ½Π΅ΡΠ°ΠΌΠΈ Π· ΠΎΠ±ΡΠΎΠ±ΠΊΠΈ ΠΏΠ»Π°ΡΠ΅ΠΆΡΠ²;
- Π‘ΠΏΡΠ»ΠΊΡΠ²Π°Π½Π½Ρ Π· ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ, ΡΠΎΠ± Π·ΡΠΎΠ·ΡΠΌΡΡΠΈ ΡΡ Π½Ρ ΠΏΠΎΡΡΠ΅Π±ΠΈ ΡΠ° ΠΏΠΎΡΡΠ½ΠΈΡΠΈ ΡΡΠ½Π½ΡΡΡΡ ΠΏΠΎΡΠ»ΡΠ³;
- ΠΠΎΠ±ΡΠ΄ΠΎΠ²Π° Π²ΡΠ΄Π½ΠΎΡΠΈΠ½ Π· ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ ΡΠ° ΠΏΠ°ΡΡΠ½Π΅ΡΠ°ΠΌΠΈ Π½Π° ΠΎΡΠ½ΠΎΠ²Ρ Π΄ΠΎΠ²ΡΡΠΈ ΡΠ° ΠΏΠΎΠ²Π°Π³ΠΈ;
- Π‘ΠΏΡΠ²ΠΏΡΠ°ΡΡ Π· Π²Π½ΡΡΡΡΡΠ½ΡΠΌΠΈ Π²ΡΠ΄Π΄ΡΠ»Π°ΠΌΠΈ Π΄Π»Ρ ΡΠΏΡΠΈΡΠ½Π½Ρ Π·Π°Π΄ΠΎΠ²ΠΎΠ»Π΅Π½Π½Ρ ΠΏΠΎΡΡΠ΅Π± ΠΊΠ»ΡΡΠ½ΡΡΠ²;
- ΠΠ±ΡΡ Ρ Π°Π½Π°Π»ΡΠ· Π΄Π°Π½ΠΈΡ , ΡΠΎΠ± Π΄ΡΠ·Π½Π°ΡΠΈΡΡ Π±ΡΠ»ΡΡΠ΅ ΠΏΡΠΎ ΠΏΠΎΠ²Π΅Π΄ΡΠ½ΠΊΡ ΡΠΏΠΎΠΆΠΈΠ²Π°ΡΡΠ²;
- ΠΠ΅Π΄Π΅Π½Π½Ρ ΡΠΎΡΠ½ΠΈΡ Π·Π°ΠΏΠΈΡΡΠ², ΡΠΊΡ ΡΡΠΎΡΡΡΡΡΡΡ ΠΏΡΠΈΠΌΡΡΠΎΠΊ Π΄ΠΎ ΡΠ°Ρ ΡΠ½ΠΊΡ;
- ΠΡΠ΄ΡΡΠΈΠΌΠΊΠ° Π°ΠΊΡΡΠ°Π»ΡΠ½ΠΈΡ Π·Π½Π°Π½Π½Ρ ΠΏΡΠΎ ΠΏΠΎΡΠ»ΡΠ³ΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ;
- ΠΠΈΡΡΡΠ΅Π½Π½Ρ ΡΠΊΠ°ΡΠ³ Ρ Π·Π°ΠΏΠΎΠ±ΡΠ³Π°Π½Π½Ρ Π΄ΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΈΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌ ΡΠ»ΡΡ ΠΎΠΌ Π²Π΄ΠΎΡΠΊΠΎΠ½Π°Π»Π΅Π½Π½Ρ ΠΏΡΠΎΡΠ΅ΡΡΠ²;
- Π ΠΎΠ·ΡΠΌΡΠ½Π½Ρ ΠΏΠΎΠ²Π΅Π΄ΡΠ½ΠΊΠΈ ΡΠΏΠΎΠΆΠΈΠ²Π°ΡΡΠ² Ρ Π³Π°Π»ΡΠ·Π΅Π²ΠΈΡ ΡΠ΅Π½Π΄Π΅Π½ΡΡΠΉ.
ΠΠΈΠΌΠΎΠ³ΠΈ:- ΠΠΈΠΏΠ»ΠΎΠΌ Π±Π°ΠΊΠ°Π»Π°Π²ΡΠ°;
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π½Π° ΡΡ ΠΎΠΆΡΠΉ ΠΏΠΎΠ·ΠΈΡΡΡ;
- ΠΠ°Π²ΠΈΡΠΊΠΈ ΡΡΠ½ΠΎΠ³ΠΎ ΡΠ° ΠΏΠΈΡΡΠΌΠΎΠ²ΠΎΠ³ΠΎ ΡΠΏΡΠ»ΠΊΡΠ²Π°Π½Π½Ρ;
- ΠΠ΄Π°ΡΠ½ΡΡΡΡ Π·Π±ΠΈΡΠ°ΡΠΈ, Π²ΡΠ΄ΡΡΠ΅ΠΆΡΠ²Π°ΡΠΈ ΡΠ° Π°Π½Π°Π»ΡΠ·ΡΠ²Π°ΡΠΈ Π²Π΅Π»ΠΈΠΊΡ ΠΎΠ±ΡΡΠ³ΠΈ Π΄Π°Π½ΠΈΡ ;
- ΠΠ΄Π°ΠΏΡΠΈΠ²Π½ΡΡΡΡ ΡΠ° ΡΠΈΠ»ΡΠ½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ±Π»Π΅ΠΌ;
- ΠΡΠ΄ΠΌΡΠ½Π½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ Π°ΠΊΡΠΈΠ²Π½ΠΎΠ³ΠΎ ΡΠ»ΡΡ Π°Π½Π½Ρ;
- ΠΠ΄Π°ΡΠ½ΡΡΡΡ Π±ΡΠ΄ΡΠ²Π°ΡΠΈ ΡΡΠΎΡΡΠ½ΠΊΠΈ ΡΠ° ΡΠΏΡΠ²ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· ΡΠ½ΡΠΈΠΌΠΈ Π²ΡΠ΅ΡΠ΅Π΄ΠΈΠ½Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ ΡΠ° Π·Π° ΡΡ ΠΌΠ΅ΠΆΠ°ΠΌΠΈ;
- ΠΠ½Π°Π½Π½Ρ Π°Π½Π³Π»ΡΠΉΡΡΠΊΠΎΡ ΠΌΠΎΠ²ΠΈ Π½Π° ΡΡΠ²Π½Ρ Upper-Intermediate ΡΠ° Π²ΠΈΡΠ΅.
ΠΡΠΎΠΏΠΎΠ½ΡΡΠΌΠΎ Π·Π°ΡΠ°Π·:- ΠΠΎΠΌΠΏΠ΅Π½ΡΠ°ΡΡΡ 20 ΡΠΎΠ±ΠΎΡΠΈΡ Π΄Π½ΡΠ² ΠΎΠΏΠ»Π°ΡΡΠ²Π°Π½ΠΎΡ Π²ΡΠ΄ΠΏΡΡΡΠΊΠΈ;
- ΠΠΏΠ»Π°ΡΡΠ²Π°Π½Ρ Π»ΡΠΊΠ°ΡΠ½ΡΠ½Ρ, sick days, ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½Ρ ΠΏΠΎΠ΄Π°ΡΡΠ½ΠΊΠΈ;
- L&D ΡΠ΅Π½ΡΡ Π· ΠΊΡΡΡΠ°ΠΌΠΈ Π΄Π»Ρ ΡΠΏΡΠ²ΡΠΎΠ±ΡΡΠ½ΠΈΠΊΡΠ²;
- ΠΡΠΎΠ³ΡΠ°ΠΌΡ ΡΠΎΡΠ°ΡΡΡ;
- Self-learning Π±ΡΠ±Π»ΡΠΎΡΠ΅ΠΊΡ, Π΄ΠΎΡΡΡΠΏ Π΄ΠΎ ΠΏΠ»Π°ΡΠ½ΠΈΡ ΠΊΡΡΡΡΠ²;
- Π‘ΡΠ°Π±ΡΠ»ΡΠ½Ρ Π²ΠΈΠΏΠ»Π°ΡΠΈ;
- ΠΠΈΡΠΊΠΎΠ½ΡΠ½Ρ ΠΏΡΠΎΠ³ΡΠ°ΠΌΡ Evoplay;
- ΠΡΡΠΏΠΎΠ²Ρ ΠΎΠ±Π³ΠΎΠ²ΠΎΡΠ΅Π½Π½Ρ ΡΠ° ΡΠ½Π΄ΠΈΠ²ΡΠ΄ΡΠ°Π»ΡΠ½Ρ ΡΠ΅ΡΡΡ Π· ΠΏΡΠΈΡ ΠΎΠ»ΠΎΠ³ΠΎΠΌ;
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Β· 48 views Β· 18 applications Β· 1d
Community manager
Ukraine Β· IntermediateAt Solus Group, we're building a dream team for tier-1 Web3 projects, and right now, weβre looking for a dynamic Community manager. If you love chatting with cool people, creating content, diving into Web3 vibes, and want to build your career in...At Solus Group, we're building a dream team for tier-1 Web3 projects, and right now, weβre looking for a dynamic Community manager.
If you love chatting with cool people, creating content, diving into Web3 vibes, and want to build your career in cryptoβthis role is the perfect gateway.Start your journey where real growth begins.
π― Key requirements:
- You don't have to have experience - the main thing is desire.
- Confident writing and not being afraid to be creative (articles, pictures, memes, posts)
- Sociable and willing to communicate a lot (chat with ambassadors, community, etc.)
- Basic English or a desire to improve it.
- Flexibility, initiative, stress resistance.
- Ability to use basic tools (Photoshop, Canva, ChatGPT, etc.).
- Ability to work in a team and keep pace
π What will be your responsibilities?
- Communication with ambassadors, projects and the team in chats.
- Posting articles and creating visual content.
- Participation in ambassador activities, ambassadorships, event coordination.
- Securing roles and privileges in projects for our team.
- Constant immersion in the Web3 environment and representation of the company.
- Support of internal processes of the ambassador department.
π€ What do we offer for your growth?
- Adaptive 24/7 schedule that allows you to sync your working hours with a team to ensure efficient communication
- Convenient office in the eye-pleasing, comfortable district of Lviv, well-developed infrastructure, and fine views. The area is easy to reach from any part of the city
- Competitive salary that depends on your experience and skills
- Salary review each quarter
- Medical Insurance after you work with us for three months
- A friendly and cooperative team. We like to party, and we often organize company offsite. And we even have our own cook with Michelin reward (almost)
Looking forward to starting this journey together?
If so, leave us your contact details, and let's set the wheels in motion for our relationship that turns heads!π₯
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Β· 33 views Β· 4 applications Β· 1d
Technical Support Engineer L2
Full Remote Β· Europe except Ukraine Β· Product Β· 1 year of experience Β· Intermediate Ukrainian Product πΊπ¦ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the worldβs biggest online casinos for its cutting-edge products,...ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the worldβs biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming.
Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeedβwhile embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.
Primary responsibilities:
- Respond to customer inquiries and support requests promptly and professionally.
- Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.
- Provide step-by-step guidance and instructions to customers to resolve technical problems.
- Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.
- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
- Conduct research and gather information to provide accurate and up-to-date solutions to customers.
- Keep up to date with the latest trends, technologies, and updates related to the supported products or services.
- Assist in product testing, bug tracking, and providing feedback to the development team.
- Help Support peers with day-to-day tasks and professional development by sharing knowledge.
RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.
Proficiency requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in technical support, customer service, or a related role.
- Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
- Proficiency in using ticketing systems, CRM software, and other support tools.
- Familiarity with hardware, software, operating systems, and networking concepts.
- Basic programming or scripting knowledge is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong time management and organizational skills with the ability to prioritize tasks effectively.
- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
- English level Intermediate or higher
Hard skills
Monitoring skills:
- Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.
- Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.
- Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.
- Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.
Database skills:
- Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.
- A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.
- Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.
- Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.
- Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.
API skills:
- Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).
- Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).
- Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.
Network skills:
- Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.
- Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.
- Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.
- The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.
- Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.
Company offers:
- Fully remote work or work in a friendly team at modern office.
- Unlimited coffee, snacks and fruits.
- Health insurance.
- Free English language training.
- Gym membership.
- Real Agile.
- Competitive salary level.
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Customer Success Manager (Evening Schedule)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Advanced/FluentUPSTARS β ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° IT-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, Π· ΡΠΊΠΎΡ Π·Π»ΡΡΠ°ΡΡΡ Ρ Π»ΡΠ΄ΠΈ, Ρ Π±ΡΠ΅Π½Π΄ΠΈ. ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΡΠΎΠΊΡΡ β ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° B2B-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ². ΠΠ°ΠΏΡΡΠΊΠ°ΡΠΌΠΎ Π·ΡΡΠΊΠΎΠ²Ρ ΠΏΡΠΎΡΠΊΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming, ΡΠΊΡ ΠΎΡΡΠΈΠΌΡΡΡΡ Π²ΠΈΠ·Π½Π°Π½Π½Ρ ΡΠ° Π½Π°ΠΉΠ²ΠΈΡΡ ΠΎΡΡΠ½ΠΊΠΈ ΠΏΡΠΎΡΡΠ»ΡΠ½ΠΈΡ ...UPSTARS β ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° IT-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, Π· ΡΠΊΠΎΡ Π·Π»ΡΡΠ°ΡΡΡ Ρ Π»ΡΠ΄ΠΈ, Ρ Π±ΡΠ΅Π½Π΄ΠΈ. ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΡΠΎΠΊΡΡ β ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° B2B-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ². ΠΠ°ΠΏΡΡΠΊΠ°ΡΠΌΠΎ Π·ΡΡΠΊΠΎΠ²Ρ ΠΏΡΠΎΡΠΊΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming, ΡΠΊΡ ΠΎΡΡΠΈΠΌΡΡΡΡ Π²ΠΈΠ·Π½Π°Π½Π½Ρ ΡΠ° Π½Π°ΠΉΠ²ΠΈΡΡ ΠΎΡΡΠ½ΠΊΠΈ ΠΏΡΠΎΡΡΠ»ΡΠ½ΠΈΡ ΡΠ΅ΠΉΡΠΈΠ½Π³ΡΠ² β¨
Π ΡΠ°ΠΊ, ΠΏΡΠ΄ΡΡΠΈΠΌΡΠ²Π°ΡΠΈ Π»Π΅Π³Π°Π»ΡΠ½ΠΈΠΉ ΡΠ° ΠΏΡΠΎΠ·ΠΎΡΠΈΠΉ ΡΠΈΠ½ΠΎΠΊ Π£ΠΊΡΠ°ΡΠ½ΠΈ β ΡΠ΅ ΠΌΠ°ΡΡ Ρ Π΅Π², ΡΠΎΠΌΡ ΡΡΠ΅ΡΡΠΌΠΈ Π² ΠΊΡΠ°ΡΠ½Ρ ΠΎΡΡΠΈΠΌΠ°Π»ΠΈ B2B-Π»ΡΡΠ΅Π½Π·ΡΡ Π½Π° Π½Π°Π΄Π°Π½Π½Ρ ΠΏΠΎΡΠ»ΡΠ³ Ρ ΡΡΠ΅ΡΡ Π°Π·Π°ΡΡΠ½ΠΈΡ ΡΠ³ΠΎΡ.
Π£ 2025 ΠΌΠΈ Π°ΠΊΡΠΈΠ²Π½ΠΎ ΠΌΠ°ΡΡΡΠ°Π±ΡΡΠΌΠΎ Ρ ΠΏΡΠΎΡΠΊΡΠΈ, Ρ Π΄ΡΡΠΌ ΡΡΠΌ. Π’ΠΎΠΌΡ Π΄Π»Ρ ΠΏΡΠ΄ΡΠΈΠ»Π΅Π½Π½Ρ VIP Service ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΡΡΠΊΠ°ΡΠΌΠΎ Customer Success Manager.
β Π’Π²ΠΎΡ ΠΌΠ°ΠΉΠ±ΡΡΠ½Ρ Π·Π°Π΄Π°ΡΡ:- Π½Π°Π΄Π°Π½Π½Ρ ΡΠΊΡΡΠ½ΠΎΡ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ VIP-Π³ΡΠ°Π²ΡΡΠΌ Π±ΡΠΎΠ½Π·ΠΎΠ²ΠΎΠ³ΠΎ ΡΠ΅Π³ΠΌΠ΅Π½ΡΠ°;
- ΡΠΎΠ±ΠΎΡΠ° Π· Π·Π°Π΄Π°ΡΠ°ΠΌΠΈ Π²ΡΠ΄ ΡΠ΅ΡΠ΅Π½ΡΠ½ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ;
- ΠΏΡΠΎΡΡΠ²Π°Π½Π½Ρ ΡΠ΅ΡΠ΅Π΄ Π³ΡΠ°Π²ΡΡΠ² Π°ΠΊΡΠΈΠ²Π½ΠΎΡΡΠ΅ΠΉ, ΡΠ°ΠΊΠΈΡ ΡΠΊ ΡΡΡΠ½ΡΡΠΈ, Π»ΠΎΡΠ΅ΡΠ΅Ρ, ΠΊΠ²Π΅ΡΡΠΈ ΡΠ° ΠΏΡΠΈΠ³ΠΎΠ΄ΠΈ;
- ΠΏΡΠΎΠ²Π΅Π΄Π΅Π½Π½Ρ ΡΠ½ΡΠ΅ΡΠ²βΡ Π· Π³ΡΠ°Π²ΡΡΠΌΠΈ Π±ΡΠΎΠ½Π·ΠΎΠ²ΠΎΠ³ΠΎ ΡΠ΅Π³ΠΌΠ΅Π½ΡΡ, ΠΎΡΡΠΈΠΌΠ°Π½Π½Ρ Π²ΡΠ΄Π³ΡΠΊΡΠ² ΠΏΡΠΎ Π΄ΠΎΡΠ²ΡΠ΄ Ρ Π²ΠΏΠΎΠ΄ΠΎΠ±Π°Π½Π½Ρ;
- Π·Π±ΡΠ»ΡΡΠ΅Π½Π½Ρ Π·Π°Π΄ΠΎΠ²ΠΎΠ»Π΅Π½ΠΎΡΡΡ ΠΊΠ»ΡΡΠ½ΡΡΠ² Π·Π°Π²Π΄ΡΠΊΠΈ Π½Π°Π΄Π°Π½Π½Ρ ΡΠΊΡΡΠ½ΠΎΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΡΠ·ΠΎΠ²Π°Π½ΠΎΡ Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ;
- ΠΊΠΎΠ½Π²Π΅ΡΡΠ°ΡΡΡ Π±ΡΠΎΠ½Π·ΠΎΠ²ΠΈΡ Π³ΡΠ°Π²ΡΡΠ² Ρ VIP-ΠΊΠ»ΡΡΠ½ΡΡΠ² Π²ΠΈΡΠΈΡ ΡΠ΅Π³ΠΌΠ΅Π½ΡΡΠ²;
- ΡΠΎΠ±ΠΎΡΠ° ΡΠ· Π·Π°ΠΏΠ΅ΡΠ΅ΡΠ΅Π½Π½ΡΠΌΠΈ Π³ΡΠ°Π²ΡΡΠ²;
- Π΄ΠΎΠΏΠΎΠΌΠΎΠ³Π° Π· Π΄Π΅ΠΏΠΎΠ·ΠΈΡΠ°ΠΌΠΈ, Π²ΠΈΠΏΠ»Π°ΡΠ°ΠΌΠΈ, Π±ΠΎΠ½ΡΡΠ°ΠΌΠΈ ΡΠ° ΡΠ³ΡΠ°ΠΌΠΈ;
- Π΄ΠΎΠΏΠΎΠΌΠΎΠ³Π° Ρ ΠΏΡΠΎΡΠ΅ΡΡ Π²Π΅ΡΠΈΡΡΠΊΠ°ΡΡΡ Π·Π° ΠΏΠΎΡΡΠ΅Π±ΠΈ;
- Π΄ΠΎΡΡΠ³Π½Π΅Π½Π½Ρ Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½ΠΈΡ ΡΡΠ»Π΅ΠΉ KPI;
- ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠ° ΡΠ° Π²Π΄ΠΎΡΠΊΠΎΠ½Π°Π»Π΅Π½Π½Ρ Π·Π½Π°Π½Ρ ΠΏΡΠΎ ΡΡΠ½ΡΡΡΡ ΡΠ° Π½ΠΎΠ²Ρ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈ;
- ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π·Π° Π³ΡΠ°ΡΡΠΊΠΎΠΌ 18:00 - 02:00 Π·Π° ΠΠΈΡΠ²ΠΎΠΌ (Π³ΡΠ°ΡΡΠΊ ΡΠΎΠ±ΠΎΡΠΈ Π· ΠΏΠΎΠ½Π΅Π΄ΡΠ»ΠΊΠ° ΠΏΠΎ ΠΏ'ΡΡΠ½ΠΈΡΡ).
πͺ Π’Π²ΠΎΡ ΡΠΊΡΠ»ΠΈ:- Π²ΡΠ»ΡΠ½Π΅ Π²ΠΎΠ»ΠΎΠ΄ΡΠ½Π½Ρ ΡΡΠ½ΠΎΡ ΡΠ° ΠΏΠΈΡΡΠΌΠΎΠ²ΠΎΡ Π°Π½Π³Π»ΡΠΉΡΡΠΊΠΎΡ ΠΌΠΎΠ²ΠΎΡ;
- Π²ΠΌΡΠ½Π½Ρ ΡΠΏΡΠ»ΠΊΡΠ²Π°ΡΠΈΡΡ ΡΠ΅Π»Π΅ΡΠΎΠ½ΠΎΠΌ ΡΠ° Π² Π»ΠΈΡΡΠ°Ρ ;
- Π²ΡΠ΄ΠΌΡΠ½Π½Ρ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΠΈΠ²Π½Ρ Π·Π΄ΡΠ±Π½ΠΎΡΡΡ ΡΠ° Π΄ΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ ΡΠ· Π·Π°ΠΏΠ΅ΡΠ΅ΡΠ΅Π½Π½ΡΠΌΠΈ ΠΊΠ»ΡΡΠ½ΡΡΠ²;
- Π²ΠΌΡΠ½Π½Ρ Π·Π°ΡΡΠΊΠ°Π²ΠΈΡΠΈ ΠΊΠ»ΡΡΠ½ΡΠ° Π΄ΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΈΠΌΠΈ ΠΏΠΎΡΠ»ΡΠ³Π°ΠΌΠΈ, ΡΡΠΊΠ°Π²ΠΎ ΠΏΡΠ΄ΠΊΡΠ΅ΡΠ»ΡΠ²Π°ΡΠΈ ΠΏΠΎΠ·ΠΈΡΠΈΠ²Π½Ρ ΡΡΠΎΡΠΎΠ½ΠΈ ΠΏΡΠΎΠ΄ΡΠΊΡΡ;
- Π΅ΠΌΠΏΠ°ΡΡΠΉΠ½ΡΡΡΡ ΡΠ° ΡΡΡΠ΅ΡΠΎΡΡΡΠΉΠΊΡΡΡΡ Ρ ΡΠΊΠ»Π°Π΄Π½ΠΈΡ ΠΊΠ΅ΠΉΡΠ°Ρ ;
- Π±Π°ΠΆΠ°Π½Π½Ρ Π²ΠΈΠ²ΡΠ°ΡΠΈ Π½ΠΎΠ²Ρ ΡΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΈ, ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· Π½ΠΈΠΌΠΈ ΡΠ° ΡΠΎΠ·Π²ΠΈΠ²Π°ΡΠΈ Π½ΠΎΠ²Ρ Π·Π½Π°Π½Π½Ρ;
- Π²ΠΌΡΠ½Π½Ρ ΡΠΎΠ·ΠΏΠΎΠ΄ΡΠ»ΡΡΠΈ ΡΠΎΠ±ΠΎΡΠΈΠΉ ΡΠ°Ρ Ρ Π²ΠΊΠ»Π°Π΄Π°ΡΠΈΡΡ Π² Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½Ρ ΡΠ΅ΡΠΌΡΠ½ΠΈ Π²ΠΈΠΊΠΎΠ½Π°Π½Π½Ρ.
π€ ΠΠ°ΠΆΠ°Π½ΠΎ, Π°Π»Π΅ Π½Π΅ ΠΊΡΠΈΡΠΈΡΠ½ΠΎ:- Π΄ΠΎΡΠ²ΡΠ΄ Π· iGaming Π½Π° Π±ΡΠ΄Ρ-ΡΠΊΡΠΉ ΠΏΠΎΡΠ°Π΄Ρ.
π ΠΠ°ΡΡ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΈ:- ΡΠΌΡΠ»ΠΈΠ²ΠΎ Π±Π΅ΡΠ΅ΠΌΠΎΡΡ Π·Π° Π·Π°Π΄Π°ΡΡ ΡΠ· Π·ΡΡΠΎΡΠΊΠΎΡ, Π±ΠΎ Π²ΠΎΠ½ΠΈ ΡΠΎΠ·ΠΊΡΠΈΠ²Π°ΡΡΡ ΠΏΠΎΡΠ΅Π½ΡΡΠ°Π»;
- Π³ΠΎΠ²ΠΎΡΠΈΠΌΠΎ ΠΏΡΡΠΌΠΎ Ρ ΠΏΡΠΎΡΡΠΎ, Π½Π°Π²ΡΡΡ ΠΏΡΠΎ ΡΠΊΠ»Π°Π΄Π½Π΅;
- Π½Π΅ Π»ΡΠ±ΠΈΠΌΠΎ Π±ΡΡΠΎΠΊΡΠ°ΡΡΡ ΡΠ° Π·Π°ΡΡΠ°ΡΡΠ»Ρ ΠΏΡΠ΄Ρ ΠΎΠ΄ΠΈ β ΠΌΠΈ Π·Π° ΡΠ²ΠΎΠ±ΠΎΠ΄Ρ Π΄ΡΠΉ;
- ΠΌΠ°ΡΠΌΠΎ Π²Π»Π°ΡΠ½Ρ ΠΏΠΎΡΡΠΆΠ½ΠΎΡΡΡ Π΄Π»Ρ ΡΡΠ²ΠΎΡΠ΅Π½Π½Ρ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½ΠΈΡ ΡΡΡΠ΅Π½Ρ Π· Π½ΡΠ»Ρ;
- ΠΊΠΎΡΠΈΡΡΡΡΠΌΠΎΡΡ Ρ ΠΌΠ°ΡΠ½ΠΈΠΌ ΡΡ ΠΎΠ²ΠΈΡΠ΅ΠΌ, Kubernetes ΡΠ° ΡΠ½ΡΠΈΠΌΠΈ ΡΠΊΠ»Π°Π΄ΠΎΠ²ΠΈΠΌΠΈ ΡΠΈΡΡΠΎΠ²ΠΎΡ Π·ΡΡΠ»ΠΎΡΡΡ;
- Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΡΡΠΌΠΎ ΡΡΡΠΈΠ½Ρ, ΡΠΎΠ± Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΠ²Π°ΡΠΈ ΡΠ°Ρ Π΄Π»Ρ ΡΠΎΠ·Π²ΠΈΡΠΊΡ ΡΠ° ΠΏΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΎΠ³ΠΎ Π·ΡΠΎΡΡΠ°Π½Π½Ρ Π²ΡΠ΅ΡΠ΅Π΄ΠΈΠ½Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ;
- ΠΏΡΠΎΠΏΠΎΠ½ΡΡΠΌΠΎ ΡΡΡΠΊΠΈΠΉ ΠΊΠ°ΡβΡΡΠ½ΠΈΠΉ ΠΏΠ»Π°Π½ Π· Performance Review, ΡΡΠ΅Π½ΡΠ½Π³ΠΈ, ΠΌΠ΅Π½ΡΠΎΡΠΈΠ½Π³-ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΈ, ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΡΠ΅ΡΡΡΠ²Π°ΡΠΈ ΡΠ½ΡΡ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡ Π½Π° Π΄ΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΈΡ ΠΏΡΠΎΡΠΊΡΠ°Ρ ;
- ΠΊΠΎΠΌΠ°Π½Π΄Π° ΡΠ· ΡΡΠ½Π½ΠΎΡΡΡΠΌΠΈ β Π³ΡΡΡΠΎΠΌ ΠΏΡΠ°ΡΡΡΠΌΠΎ, Π²ΡΠ΄ΠΏΠΎΡΠΈΠ²Π°ΡΠΌΠΎ Ρ ΡΠΎΠ±ΠΈΠΌΠΎ Π΄ΠΎΠ±ΡΡ ΡΠΏΡΠ°Π²ΠΈ.
πͺ ΠΠ°ΡΡ-Ρ Π΅Π²:- ΠΏΡΠ°ΡΡΠΉ ΡΠ°ΠΌ, Π΄Π΅ ΠΊΠΎΠΌΡΠΎΡΡΠ½ΠΎ ΡΠ° Π±Π΅Π·ΠΏΠ΅ΡΠ½ΠΎ β Π² ΠΎΡΡΡΠ°Ρ Π°Π±ΠΎ Π²ΡΠ΄Π΄Π°Π»Π΅Π½ΠΎ;
- ΠΎΡΡΡΡΠΉΠ½Π΅ ΠΎΡΠΎΡΠΌΠ»Π΅Π½Π½Ρ Π² Π£ΠΊΡΠ°ΡΠ½Ρ Π°Π±ΠΎ ΠΠΎΠ»ΡΡΡ β ΠΏΡΠ΄ΡΡΠΈΠΌΠ°ΡΠΌΠΎ Ρ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ Π±ΡΡΠΎΠΊΡΠ°ΡΠΈΡΠ½ΠΈΡ ΠΏΠΈΡΠ°Π½Ρ ΡΠ° Π΄ΠΎΠΏΠΎΠΌΠΎΠΆΠ΅ΠΌΠΎ Π· Π΄ΠΎΠΊΡΠΌΠ΅Π½ΡΠ°ΠΌΠΈ;
- 20 ΡΠΎΠ±ΠΎΡΠΈΡ Π΄Π½ΡΠ² ΠΎΠΏΠ»Π°ΡΡΠ²Π°Π½ΠΎΡ Π²ΡΠ΄ΠΏΡΡΡΠΊΠΈ, Π΄Π΅ΡΠΆΠ°Π²Π½Ρ Π²ΠΈΡ ΡΠ΄Π½Ρ Ρ Π»ΡΠΊΠ°ΡΠ½ΡΠ½Ρ β ΠΌΠΈ Π·Π° Π²ΠΎΡΠΊ-Π»Π°ΠΉΡ Π±Π΅Π»Π΅Π½Ρ;
- ΠΌΠ΅Π΄ΠΈΡΠ½Π΅ ΡΡΡΠ°Ρ ΡΠ²Π°Π½Π½Ρ Ρ ΡΠΎΠΏΠΎΠ²ΠΈΡ ΠΊΠ»ΡΠ½ΡΠΊΠ°Ρ Ρ ΠΏΠΎΠΊΡΠΈΡΡΡ Π²ΠΈΡΡΠ°Ρ Π½Π° ΠΏΡΠΈΡ ΠΎΠ»ΠΎΠ³Π° Π½Π° ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ Pleso;
- Benefit cafe β ΡΠΎΠΌΡΡΡΡΠ½ΠΎ Π²ΠΈΡΡΠ°ΡΠ°ΠΉ ΠΊΠΎΡΡΠΈ Π½Π° ΡΠΏΠΎΠ΄ΠΎΠ±Π°Π½Π½Ρ, Ρ ΠΎΠ±Ρ, ΡΠΏΠΎΡΡ, ΡΠΎΡΠΎ;
- ΡΠ²Π΅Π½ΡΠΈ β Π±Π΅ΡΠΈ ΡΡΠ°ΡΡΡ Ρ ΠΌΠ°ΠΉΡΡΠ΅Ρ-ΠΊΠ»Π°ΡΠ°Ρ , Π²ΡΠ΄Π²ΡΠ΄ΡΠΉ ΡΡΠΌΠ±ΡΠ»Π΄ΠΈΠ½Π³ΠΈ ΡΠ° ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²ΠΈ;
- Π½Π°Π²ΡΠ°Π½Π½Ρ ΠΏΡΠ΄ Π±ΡΠ΄Ρ-ΡΠΊΠΈΠΉ Π·Π°ΠΏΠΈΡ β ΡΠ½Π΄ΠΈΠ²ΡΠ΄ΡΠ°Π»ΡΠ½ΠΈΠΉ Π±ΡΠ΄ΠΆΠ΅Ρ Π½Π° ΠΊΡΡΡΠΈ, ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½Π° Π°Π½Π³Π»ΡΠΉΡΡΠΊΠ°, Π²ΠΎΡΠΊΡΠΎΠΏΠΈ ΡΠ° ΠΎΠ½Π»Π°ΠΉΠ½-Π±ΡΠ±Π»ΡΠΎΡΠ΅ΠΊΠ°.
Π ΡΠ΅ ΠΏΡΠΎ Π²Π°ΠΆΠ»ΠΈΠ²Π΅:βοΈΠΠ΅ ΠΌΠ°ΡΠΌΠΎ ΠΊΠ»ΡΡΠ½ΡΡΠ², ΡΠΊΡ Π± Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΠ²Π°Π»ΠΈ Π½Π°ΡΡ ΡΠΎΠ·ΡΠΎΠ±ΠΊΠΈ ΡΠ° ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π½Π° ΡΠΊΡΠ°ΡΠ½ΡΡΠΊΠΎΠΌΡ ΡΠΈΠ½ΠΊΡ.
βοΈΠΠ΅ ΠΏΡΠ°ΡΡΡΠΌΠΎ Π· ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ ΡΠΈΠ½ΠΊΡ ΠΊΡΠ°ΡΠ½ΠΈ-Π°Π³ΡΠ΅ΡΠΎΡΠ° ΡΠΈ Π±ΡΠ΄Ρ-ΡΠΊΠΎΠ³ΠΎ ΡΠ½ΡΠΎΠ³ΠΎ ΡΠΎΡΡΠΉΡΡΠΊΠΎΠΌΠΎΠ²Π½ΠΎΠ³ΠΎ ΡΠΈΠ½ΠΊΡ.
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Π£ ΡΠΎΠ±Ρ Ρ ΠΏΡΠ°Π³Π½Π΅Π½Π½Ρ Ρ Π±Π°ΠΆΠ°Π½Π½Ρ ΠΏΠΎΡΡΡΠΉΠ½ΠΎΠ³ΠΎ ΡΠΎΡΡΡ ΡΠ° Π½ΠΎΠ²ΠΈΡ Π·Π½Π°Π½Ρ? ΠΠ°ΠΆΠ°ΡΡ Π±ΡΠ°ΡΠΈ Π°ΠΊΡΠΈΠ²Π½Ρ ΡΡΠ°ΡΡΡ Ρ ΠΏΡΠΎΡΠ΅ΡΡ ΡΡΠ²ΠΎΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ΄ΡΠΊΡΡ? ΠΠ°Π²Π°ΠΉ Π·Π½Π°ΠΉΠΎΠΌΠΈΡΠΈΡΡ! π -
Β· 19 views Β· 4 applications Β· 1d
Personal VIP Manager (Evening Schedule)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Advanced/FluentUPSTARS β ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° IT-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, Π· ΡΠΊΠΎΡ Π·Π»ΡΡΠ°ΡΡΡ Ρ Π»ΡΠ΄ΠΈ, Ρ Π±ΡΠ΅Π½Π΄ΠΈ. ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΡΠΎΠΊΡΡ β ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° B2B-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ². ΠΠ°ΠΏΡΡΠΊΠ°ΡΠΌΠΎ Π·ΡΡΠΊΠΎΠ²Ρ ΠΏΡΠΎΡΠΊΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming, ΡΠΊΡ ΠΎΡΡΠΈΠΌΡΡΡΡ Π²ΠΈΠ·Π½Π°Π½Π½Ρ ΡΠ° Π½Π°ΠΉΠ²ΠΈΡΡ ΠΎΡΡΠ½ΠΊΠΈ ΠΏΡΠΎΡΡΠ»ΡΠ½ΠΈΡ ...UPSTARS β ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° IT-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, Π· ΡΠΊΠΎΡ Π·Π»ΡΡΠ°ΡΡΡ Ρ Π»ΡΠ΄ΠΈ, Ρ Π±ΡΠ΅Π½Π΄ΠΈ. ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΡΠΎΠΊΡΡ β ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° B2B-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ². ΠΠ°ΠΏΡΡΠΊΠ°ΡΠΌΠΎ Π·ΡΡΠΊΠΎΠ²Ρ ΠΏΡΠΎΡΠΊΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming, ΡΠΊΡ ΠΎΡΡΠΈΠΌΡΡΡΡ Π²ΠΈΠ·Π½Π°Π½Π½Ρ ΡΠ° Π½Π°ΠΉΠ²ΠΈΡΡ ΠΎΡΡΠ½ΠΊΠΈ ΠΏΡΠΎΡΡΠ»ΡΠ½ΠΈΡ ΡΠ΅ΠΉΡΠΈΠ½Π³ΡΠ² β¨
Π ΡΠ°ΠΊ, ΠΏΡΠ΄ΡΡΠΈΠΌΡΠ²Π°ΡΠΈ Π»Π΅Π³Π°Π»ΡΠ½ΠΈΠΉ ΡΠ° ΠΏΡΠΎΠ·ΠΎΡΠΈΠΉ ΡΠΈΠ½ΠΎΠΊ Π£ΠΊΡΠ°ΡΠ½ΠΈ β ΡΠ΅ ΠΌΠ°ΡΡ Ρ Π΅Π², ΡΠΎΠΌΡ ΡΡΠ΅ΡΡΠΌΠΈ Π² ΠΊΡΠ°ΡΠ½Ρ ΠΎΡΡΠΈΠΌΠ°Π»ΠΈ B2B-Π»ΡΡΠ΅Π½Π·ΡΡ Π½Π° Π½Π°Π΄Π°Π½Π½Ρ ΠΏΠΎΡΠ»ΡΠ³ Ρ ΡΡΠ΅ΡΡ Π°Π·Π°ΡΡΠ½ΠΈΡ ΡΠ³ΠΎΡ.
Π£ 2025 ΠΌΠΈ Π°ΠΊΡΠΈΠ²Π½ΠΎ ΠΌΠ°ΡΡΡΠ°Π±ΡΡΠΌΠΎ Ρ ΠΏΡΠΎΡΠΊΡΠΈ, Ρ Π΄ΡΡΠΌ ΡΡΠΌ. Π’ΠΎΠΌΡ Π΄Π»Ρ ΠΏΡΠ΄ΡΠΈΠ»Π΅Π½Π½Ρ VIP Service ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΡΡΠΊΠ°ΡΠΌΠΎ Personal VIP Manager.
β Π’Π²ΠΎΡ ΠΌΠ°ΠΉΠ±ΡΡΠ½Ρ Π·Π°Π΄Π°ΡΡ:- ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ Π±Π°Π·ΠΈ VIP Π³ΡΠ°Π²ΡΡΠ²;
- ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠ° Π°ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ² Π½Π° ΠΏΡΠΎΡΠΊΡΠ°Ρ ;
- ΠΏΠΎΠ²Π΅ΡΠ½Π΅Π½Π½Ρ ΠΊΠ»ΡΡΠ½ΡΡΠ² Π· Π½Π΅Π°ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ;
- Π°Π½Π°Π»ΡΠ· ΠΏΠΎΠ²Π΅Π΄ΡΠ½ΠΊΠΈ ΠΊΠ»ΡΡΠ½ΡΡΡΠΊΠΎΡ Π±Π°Π·ΠΈ, Π½Π°Π΄Π°Π½Π½Ρ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΡΠ·ΠΎΠ²Π°Π½ΠΎΡ Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌ ΡΠ° ΡΠΎΡΠΌΡΠ²Π°Π½Π½Ρ ΠΏΠΎΠ·ΠΈΡΠΈΠ²Π½ΠΎΠ³ΠΎ Π΄ΠΎΡΠ²ΡΠ΄Ρ ΠΊΠ»ΡΡΠ½ΡΠ°
Π½Π° ΠΏΡΠΎΡΠΊΡΡ; - ΠΎΠ±ΡΠΎΠ±ΠΊΠ° Π²Ρ ΡΠ΄Π½ΠΈΡ ΡΠ° Π²ΠΈΡ ΡΠ΄Π½ΠΈΡ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΡΠΉ Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π½ΠΎ Π΄ΠΎ Π·Π°Π²Π΄Π°Π½Ρ ΡΠ° ΠΊΠ»ΡΡΠ½ΡΡΡΠΊΠΈΡ Π·Π°ΠΏΠΈΡΡΠ²;
- ΡΠΎΠ±ΠΎΡΠ° ΠΎΠ΄Π½ΠΎΡΠ°ΡΠ½ΠΎ Π² ΠΊΡΠ»ΡΠΊΠΎΡ ΠΊΠ°Π½Π°Π»Π°Ρ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΡΡ: Π΄Π·Π²ΡΠ½ΠΊΠΈ, Π»ΠΈΡΡΠΈ, ΠΌΠ΅ΡΠ΅Π½Π΄ΠΆΠ΅ΡΠΈ.
πͺ Π’Π²ΠΎΡ ΡΠΊΡΠ»ΠΈ:- Π²ΡΠ»ΡΠ½Π° Π°Π½Π³Π»ΡΠΉΡΡΠΊΠ° (ΡΠΊ ΡΠΎΠ·ΠΌΠΎΠ²Π½Π°, ΡΠ°ΠΊ Ρ ΠΏΠΈΡΡΠΌΠΎΠ²Π°);
- Π΄ΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming/Gambling;
- Π²ΠΌΡΠ½Π½Ρ ΡΠΏΡΠ»ΠΊΡΠ²Π°ΡΠΈΡΡ ΡΠ΅Π»Π΅ΡΠΎΠ½ΠΎΠΌ ΡΠ° Π² Π»ΠΈΡΡΠ°Ρ ;
- Π²ΠΌΡΠ½Π½Ρ Π·Π°ΡΡΠΊΠ°Π²ΠΈΡΠΈ ΠΊΠ»ΡΡΠ½ΡΠ° ΠΏΡΠΎΡΠΊΡΠ°ΠΌΠΈ, ΡΡΠΊΠ°Π²ΠΎ ΠΏΡΠ΄ΠΊΡΠ΅ΡΠ»ΡΠ²Π°ΡΠΈ ΠΏΠΎΠ·ΠΈΡΠΈΠ²Π½Ρ ΡΡΠΎΡΠΎΠ½ΠΈ ΠΏΡΠΎΡΠΊΡΡ;
- ΡΠΎΠ±ΠΎΡΠ° Π· Π·Π°ΠΏΠ΅ΡΠ΅ΡΠ΅Π½Π½ΡΠΌΠΈ Π³ΡΠ°Π²ΡΡΠ²;
- Π²ΠΌΡΠ½Π½Ρ ΡΠΎΠ·ΠΏΠΎΠ΄ΡΠ»ΡΡΠΈ ΡΠΎΠ±ΠΎΡΠΈΠΉ ΡΠ°Ρ Ρ Π²ΠΊΠ»Π°Π΄Π°ΡΠΈΡΡ Π² Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½Ρ ΡΠ΅ΡΠΌΡΠ½ΠΈ Π²ΠΈΠΊΠΎΠ½Π°Π½Π½Ρ;
- Π±Π°ΠΆΠ°Π½Π½Ρ Π²ΠΈΠ²ΡΠ°ΡΠΈ Π½ΠΎΠ²Ρ ΡΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΈ, ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· Π½ΠΈΠΌΠΈ ΡΠ° ΡΠΎΠ·Π²ΠΈΠ²Π°ΡΠΈ Π½ΠΎΠ²Ρ Π·Π½Π°Π½Π½Ρ;
- Π΅ΠΌΠΏΠ°ΡΡΠΉΠ½ΡΡΡΡ ΡΠ° ΡΡΡΠ΅ΡΠΎΡΡΡΠΉΠΊΡΡΡΡ Ρ ΡΠΊΠ»Π°Π΄Π½ΠΈΡ ΠΊΠ΅ΠΉΡΠ°Ρ ;
- ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π·Π° Π³ΡΠ°ΡΡΠΊΠΎΠΌ 18:00-02:00 Π·Π° ΠΠΈΡΠ²ΠΎΠΌ (Π³ΡΠ°ΡΡΠΊ ΡΠΎΠ±ΠΎΡΠΈ Π· ΠΏΠΎΠ½Π΅Π΄ΡΠ»ΠΊΠ° ΠΏΠΎ ΠΏΚΌΡΡΠ½ΠΈΡΡ).
π€ ΠΠ°ΠΆΠ°Π½ΠΎ, Π°Π»Π΅ Π½Π΅ ΠΊΡΠΈΡΠΈΡΠ½ΠΎ:- Π²ΠΌΡΠ½Π½Ρ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΠΈΡΡ Excel;
- Π΄ΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· Π°Π΄ΠΌΡΠ½ΠΊΠΎΡ SoftSwiss.
π ΠΠ°ΡΡ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΈ:- ΡΠΌΡΠ»ΠΈΠ²ΠΎ Π±Π΅ΡΠ΅ΠΌΠΎΡΡ Π·Π° Π·Π°Π΄Π°ΡΡ ΡΠ· Π·ΡΡΠΎΡΠΊΠΎΡ, Π±ΠΎ Π²ΠΎΠ½ΠΈ ΡΠΎΠ·ΠΊΡΠΈΠ²Π°ΡΡΡ ΠΏΠΎΡΠ΅Π½ΡΡΠ°Π»;
- Π³ΠΎΠ²ΠΎΡΠΈΠΌΠΎ ΠΏΡΡΠΌΠΎ Ρ ΠΏΡΠΎΡΡΠΎ, Π½Π°Π²ΡΡΡ ΠΏΡΠΎ ΡΠΊΠ»Π°Π΄Π½Π΅;
- Π½Π΅ Π»ΡΠ±ΠΈΠΌΠΎ Π±ΡΡΠΎΠΊΡΠ°ΡΡΡ ΡΠ° Π·Π°ΡΡΠ°ΡΡΠ»Ρ ΠΏΡΠ΄Ρ ΠΎΠ΄ΠΈ β ΠΌΠΈ Π·Π° ΡΠ²ΠΎΠ±ΠΎΠ΄Ρ Π΄ΡΠΉ;
- ΠΌΠ°ΡΠΌΠΎ Π²Π»Π°ΡΠ½Ρ ΠΏΠΎΡΡΠΆΠ½ΠΎΡΡΡ Π΄Π»Ρ ΡΡΠ²ΠΎΡΠ΅Π½Π½Ρ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½ΠΈΡ ΡΡΡΠ΅Π½Ρ Π· Π½ΡΠ»Ρ;
- ΠΊΠΎΡΠΈΡΡΡΡΠΌΠΎΡΡ Ρ ΠΌΠ°ΡΠ½ΠΈΠΌ ΡΡ ΠΎΠ²ΠΈΡΠ΅ΠΌ, Kubernetes ΡΠ° ΡΠ½ΡΠΈΠΌΠΈ ΡΠΊΠ»Π°Π΄ΠΎΠ²ΠΈΠΌΠΈ ΡΠΈΡΡΠΎΠ²ΠΎΡ Π·ΡΡΠ»ΠΎΡΡΡ;
- Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΡΡΠΌΠΎ ΡΡΡΠΈΠ½Ρ, ΡΠΎΠ± Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΠ²Π°ΡΠΈ ΡΠ°Ρ Π΄Π»Ρ ΡΠΎΠ·Π²ΠΈΡΠΊΡ ΡΠ° ΠΏΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΎΠ³ΠΎ Π·ΡΠΎΡΡΠ°Π½Π½Ρ Π²ΡΠ΅ΡΠ΅Π΄ΠΈΠ½Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ;
- ΠΏΡΠΎΠΏΠΎΠ½ΡΡΠΌΠΎ ΡΡΡΠΊΠΈΠΉ ΠΊΠ°ΡβΡΡΠ½ΠΈΠΉ ΠΏΠ»Π°Π½ Π· Performance Review, ΡΡΠ΅Π½ΡΠ½Π³ΠΈ, ΠΌΠ΅Π½ΡΠΎΡΠΈΠ½Π³-ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΈ, ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΡΠ΅ΡΡΡΠ²Π°ΡΠΈ ΡΠ½ΡΡ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡ Π½Π° Π΄ΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΈΡ ΠΏΡΠΎΡΠΊΡΠ°Ρ ;
- ΠΊΠΎΠΌΠ°Π½Π΄Π° ΡΠ· ΡΡΠ½Π½ΠΎΡΡΡΠΌΠΈ β Π³ΡΡΡΠΎΠΌ ΠΏΡΠ°ΡΡΡΠΌΠΎ, Π²ΡΠ΄ΠΏΠΎΡΠΈΠ²Π°ΡΠΌΠΎ Ρ ΡΠΎΠ±ΠΈΠΌΠΎ Π΄ΠΎΠ±ΡΡ ΡΠΏΡΠ°Π²ΠΈ.
πͺ ΠΠ°ΡΡ-Ρ Π΅Π²:- ΠΏΡΠ°ΡΡΠΉ ΡΠ°ΠΌ, Π΄Π΅ ΠΊΠΎΠΌΡΠΎΡΡΠ½ΠΎ ΡΠ° Π±Π΅Π·ΠΏΠ΅ΡΠ½ΠΎ β Π² ΠΎΡΡΡΠ°Ρ Π°Π±ΠΎ Π²ΡΠ΄Π΄Π°Π»Π΅Π½ΠΎ;
- ΠΎΡΡΡΡΠΉΠ½Π΅ ΠΎΡΠΎΡΠΌΠ»Π΅Π½Π½Ρ Π² Π£ΠΊΡΠ°ΡΠ½Ρ Π°Π±ΠΎ ΠΠΎΠ»ΡΡΡ β ΠΏΡΠ΄ΡΡΠΈΠΌΠ°ΡΠΌΠΎ Ρ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ Π±ΡΡΠΎΠΊΡΠ°ΡΠΈΡΠ½ΠΈΡ ΠΏΠΈΡΠ°Π½Ρ ΡΠ° Π΄ΠΎΠΏΠΎΠΌΠΎΠΆΠ΅ΠΌΠΎ Π· Π΄ΠΎΠΊΡΠΌΠ΅Π½ΡΠ°ΠΌΠΈ;
- 20 ΡΠΎΠ±ΠΎΡΠΈΡ Π΄Π½ΡΠ² ΠΎΠΏΠ»Π°ΡΡΠ²Π°Π½ΠΎΡ Π²ΡΠ΄ΠΏΡΡΡΠΊΠΈ, Π΄Π΅ΡΠΆΠ°Π²Π½Ρ Π²ΠΈΡ ΡΠ΄Π½Ρ Ρ Π»ΡΠΊΠ°ΡΠ½ΡΠ½Ρ β ΠΌΠΈ Π·Π° Π²ΠΎΡΠΊ-Π»Π°ΠΉΡ Π±Π΅Π»Π΅Π½Ρ;
- ΠΌΠ΅Π΄ΠΈΡΠ½Π΅ ΡΡΡΠ°Ρ ΡΠ²Π°Π½Π½Ρ Ρ ΡΠΎΠΏΠΎΠ²ΠΈΡ ΠΊΠ»ΡΠ½ΡΠΊΠ°Ρ Ρ ΠΏΠΎΠΊΡΠΈΡΡΡ Π²ΠΈΡΡΠ°Ρ Π½Π° ΠΏΡΠΈΡ ΠΎΠ»ΠΎΠ³Π° Π½Π° ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ Pleso;
- Benefit cafe β ΡΠΎΠΌΡΡΡΡΠ½ΠΎ Π²ΠΈΡΡΠ°ΡΠ°ΠΉ ΠΊΠΎΡΡΠΈ Π½Π° ΡΠΏΠΎΠ΄ΠΎΠ±Π°Π½Π½Ρ, Ρ ΠΎΠ±Ρ, ΡΠΏΠΎΡΡ, ΡΠΎΡΠΎ;
- ΡΠ²Π΅Π½ΡΠΈ β Π±Π΅ΡΠΈ ΡΡΠ°ΡΡΡ Ρ ΠΌΠ°ΠΉΡΡΠ΅Ρ-ΠΊΠ»Π°ΡΠ°Ρ , Π²ΡΠ΄Π²ΡΠ΄ΡΠΉ ΡΡΠΌΠ±ΡΠ»Π΄ΠΈΠ½Π³ΠΈ ΡΠ° ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²ΠΈ;
- Π½Π°Π²ΡΠ°Π½Π½Ρ ΠΏΡΠ΄ Π±ΡΠ΄Ρ-ΡΠΊΠΈΠΉ Π·Π°ΠΏΠΈΡ β ΡΠ½Π΄ΠΈΠ²ΡΠ΄ΡΠ°Π»ΡΠ½ΠΈΠΉ Π±ΡΠ΄ΠΆΠ΅Ρ Π½Π° ΠΊΡΡΡΠΈ, ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½Π° Π°Π½Π³Π»ΡΠΉΡΡΠΊΠ°, Π²ΠΎΡΠΊΡΠΎΠΏΠΈ ΡΠ° ΠΎΠ½Π»Π°ΠΉΠ½-Π±ΡΠ±Π»ΡΠΎΡΠ΅ΠΊΠ°.
Π ΡΠ΅ ΠΏΡΠΎ Π²Π°ΠΆΠ»ΠΈΠ²Π΅:βοΈΠΠ΅ ΠΌΠ°ΡΠΌΠΎ ΠΊΠ»ΡΡΠ½ΡΡΠ², ΡΠΊΡ Π± Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΠ²Π°Π»ΠΈ Π½Π°ΡΡ ΡΠΎΠ·ΡΠΎΠ±ΠΊΠΈ ΡΠ° ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π½Π° ΡΠΊΡΠ°ΡΠ½ΡΡΠΊΠΎΠΌΡ ΡΠΈΠ½ΠΊΡ.
βοΈΠΠ΅ ΠΏΡΠ°ΡΡΡΠΌΠΎ Π· ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ ΡΠΈΠ½ΠΊΡ ΠΊΡΠ°ΡΠ½ΠΈ-Π°Π³ΡΠ΅ΡΠΎΡΠ° ΡΠΈ Π±ΡΠ΄Ρ-ΡΠΊΠΎΠ³ΠΎ ΡΠ½ΡΠΎΠ³ΠΎ ΡΠΎΡΡΠΉΡΡΠΊΠΎΠΌΠΎΠ²Π½ΠΎΠ³ΠΎ ΡΠΈΠ½ΠΊΡ.
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Π£ ΡΠΎΠ±Ρ Ρ ΠΏΡΠ°Π³Π½Π΅Π½Π½Ρ Ρ Π±Π°ΠΆΠ°Π½Π½Ρ ΠΏΠΎΡΡΡΠΉΠ½ΠΎΠ³ΠΎ ΡΠΎΡΡΡ ΡΠ° Π½ΠΎΠ²ΠΈΡ Π·Π½Π°Π½Ρ? ΠΠ°ΠΆΠ°ΡΡ Π±ΡΠ°ΡΠΈ Π°ΠΊΡΠΈΠ²Π½Ρ ΡΡΠ°ΡΡΡ Ρ ΠΏΡΠΎΡΠ΅ΡΡ ΡΡΠ²ΠΎΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ΄ΡΠΊΡΡ? ΠΠ°Π²Π°ΠΉ Π·Π½Π°ΠΉΠΎΠΌΠΈΡΠΈΡΡ! π -
Β· 4 views Β· 0 applications Β· 1d
Personal VIP Manager (German Language)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Upper-IntermediateUPSTARS β ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° IT-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, Π· ΡΠΊΠΎΡ Π·Π»ΡΡΠ°ΡΡΡ Ρ Π»ΡΠ΄ΠΈ, Ρ Π±ΡΠ΅Π½Π΄ΠΈ. ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΡΠΎΠΊΡΡ β ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° B2B-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ². ΠΠ°ΠΏΡΡΠΊΠ°ΡΠΌΠΎ Π·ΡΡΠΊΠΎΠ²Ρ ΠΏΡΠΎΡΠΊΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming, ΡΠΊΡ ΠΎΡΡΠΈΠΌΡΡΡΡ Π²ΠΈΠ·Π½Π°Π½Π½Ρ ΡΠ° Π½Π°ΠΉΠ²ΠΈΡΡ ΠΎΡΡΠ½ΠΊΠΈ ΠΏΡΠΎΡΡΠ»ΡΠ½ΠΈΡ ...UPSTARS β ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²Π° IT-ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ, Π· ΡΠΊΠΎΡ Π·Π»ΡΡΠ°ΡΡΡ Ρ Π»ΡΠ΄ΠΈ, Ρ Π±ΡΠ΅Π½Π΄ΠΈ. ΠΠ°Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΠΉ ΡΠΎΠΊΡΡ β ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½Ρ ΡΡΡΠ΅Π½Π½Ρ ΡΠ° B2B-ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π΄Π»Ρ ΠΌΡΠΆΠ½Π°ΡΠΎΠ΄Π½ΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ². ΠΠ°ΠΏΡΡΠΊΠ°ΡΠΌΠΎ Π·ΡΡΠΊΠΎΠ²Ρ ΠΏΡΠΎΡΠΊΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming, ΡΠΊΡ ΠΎΡΡΠΈΠΌΡΡΡΡ Π²ΠΈΠ·Π½Π°Π½Π½Ρ ΡΠ° Π½Π°ΠΉΠ²ΠΈΡΡ ΠΎΡΡΠ½ΠΊΠΈ ΠΏΡΠΎΡΡΠ»ΡΠ½ΠΈΡ ΡΠ΅ΠΉΡΠΈΠ½Π³ΡΠ² β¨
Π ΡΠ°ΠΊ, ΠΏΡΠ΄ΡΡΠΈΠΌΡΠ²Π°ΡΠΈ Π»Π΅Π³Π°Π»ΡΠ½ΠΈΠΉ ΡΠ° ΠΏΡΠΎΠ·ΠΎΡΠΈΠΉ ΡΠΈΠ½ΠΎΠΊ Π£ΠΊΡΠ°ΡΠ½ΠΈ β ΡΠ΅ ΠΌΠ°ΡΡ Ρ Π΅Π², ΡΠΎΠΌΡ ΡΡΠ΅ΡΡΠΌΠΈ Π² ΠΊΡΠ°ΡΠ½Ρ ΠΎΡΡΠΈΠΌΠ°Π»ΠΈ B2B-Π»ΡΡΠ΅Π½Π·ΡΡ Π½Π° Π½Π°Π΄Π°Π½Π½Ρ ΠΏΠΎΡΠ»ΡΠ³ Ρ ΡΡΠ΅ΡΡ Π°Π·Π°ΡΡΠ½ΠΈΡ ΡΠ³ΠΎΡ.
Π£ 2025 ΠΌΠΈ Π°ΠΊΡΠΈΠ²Π½ΠΎ ΠΌΠ°ΡΡΡΠ°Π±ΡΡΠΌΠΎ Ρ ΠΏΡΠΎΡΠΊΡΠΈ, Ρ Π΄ΡΡΠΌ ΡΡΠΌ. Π’ΠΎΠΌΡ Π΄Π»Ρ ΠΏΡΠ΄ΡΠΈΠ»Π΅Π½Π½Ρ VIP Service ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΡΡΠΊΠ°ΡΠΌΠΎ Personal VIP Manager.
β Π’Π²ΠΎΡ ΠΌΠ°ΠΉΠ±ΡΡΠ½Ρ Π·Π°Π΄Π°ΡΡ:- ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ Π±Π°Π·ΠΈ VIP-Π³ΡΠ°Π²ΡΡΠ²;
- ΠΏΡΠ΄ΡΡΠΈΠΌΠ°Π½Π½Ρ Π°ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ² Π½Π° ΠΏΡΠΎΡΠΊΡΠ°Ρ ;
- ΠΏΠΎΠ²Π΅ΡΠ½Π΅Π½Π½Ρ ΠΊΠ»ΡΡΠ½ΡΡΠ² Π· Π½Π΅Π°ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ;
- Π°Π½Π°Π»ΡΠ· ΠΏΠΎΠ²Π΅Π΄ΡΠ½ΠΊΠΈ ΠΊΠ»ΡΡΠ½ΡΡΡΠΊΠΎΡ Π±Π°Π·ΠΈ, Π½Π°Π΄Π°Π½Π½Ρ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΡΠ·ΠΎΠ²Π°Π½ΠΎΡ Π΄ΠΎΠΏΠΎΠΌΠΎΠ³ΠΈ ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌ ΡΠ° ΡΠΎΡΠΌΡΠ²Π°Π½Π½Ρ ΠΏΠΎΠ·ΠΈΡΠΈΠ²Π½ΠΎΠ³ΠΎ Π΄ΠΎΡΠ²ΡΠ΄Ρ ΠΊΠ»ΡΡΠ½ΡΠ° Π½Π° ΠΏΡΠΎΡΠΊΡΡ;
- ΠΎΠ±ΡΠΎΠ±ΠΊΠ° Π²Ρ ΡΠ΄Π½ΠΈΡ ΡΠ° Π²ΠΈΡ ΡΠ΄Π½ΠΈΡ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΡΠΉ Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π½ΠΎ Π΄ΠΎ Π·Π°Π²Π΄Π°Π½Ρ Ρ Π·Π°ΠΏΠΈΡΡΠ² ΠΊΠ»ΡΡΠ½ΡΡΠ².
πͺ Π’Π²ΠΎΡ ΡΠΊΡΠ»ΠΈ:- Π²ΡΠ»ΡΠ½Π° Π°Π½Π³Π»ΡΠΉΡΡΠΊΠ° Ρ Π½ΡΠΌΠ΅ΡΡΠΊΠ° (ΡΠΊ ΠΏΠΈΡΡΠΌΠΎΠ²Π°, ΡΠ°ΠΊ Ρ ΡΠΎΠ·ΠΌΠΎΠ²Π½Π°);
- Π²ΠΌΡΠ½Π½Ρ ΡΠΏΡΠ»ΠΊΡΠ²Π°ΡΠΈΡΡ ΡΠ΅Π»Π΅ΡΠΎΠ½ΠΎΠΌ ΡΠ° Π² Π»ΠΈΡΡΠ°Ρ ;
- Π²ΠΌΡΠ½Π½Ρ Π·Π°ΡΡΠΊΠ°Π²ΠΈΡΠΈ ΠΊΠ»ΡΡΠ½ΡΠ° ΠΏΡΠΎΡΠΊΡΠ°ΠΌΠΈ, ΡΡΠΊΠ°Π²ΠΎ Π²ΠΈΡΠ²ΡΡΠ»ΡΠ²Π°ΡΠΈ ΠΏΠΎΠ·ΠΈΡΠΈΠ²Π½Ρ ΡΡΠΎΡΠΎΠ½ΠΈ ΠΏΡΠΎΡΠΊΡΡ;
ΡΠΎΠ±ΠΎΡΠ° Π· Π·Π°ΠΏΠ΅ΡΠ΅ΡΠ΅Π½Π½ΡΠΌΠΈ Π³ΡΠ°Π²ΡΡΠ²; - Π±Π°Π³Π°ΡΠΎΠ·Π°Π΄Π°ΡΠ½ΡΡΡΡ;
- Π±Π°ΠΆΠ°Π½Π½Ρ Π²ΠΈΠ²ΡΠ°ΡΠΈ Π½ΠΎΠ²Ρ ΡΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΈ, ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· Π½ΠΈΠΌΠΈ ΡΠ° ΡΠΎΠ·Π²ΠΈΠ²Π°ΡΠΈ Π½ΠΎΠ²Ρ Π·Π½Π°Π½Π½Ρ;
- ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π·Π° Π³ΡΠ°ΡΡΠΊΠΎΠΌ 13:00 - 22:00 Π·Π° ΠΠΈΡΠ²ΠΎΠΌ (Π³ΡΠ°ΡΡΠΊ ΡΠΎΠ±ΠΎΡΠΈ Π· ΠΏΠΎΠ½Π΅Π΄ΡΠ»ΠΊΠ° ΠΏΠΎ ΠΏ'ΡΡΠ½ΠΈΡΡ).
π€ ΠΠ°ΠΆΠ°Π½ΠΎ, Π°Π»Π΅ Π½Π΅ ΠΊΡΠΈΡΠΈΡΠ½ΠΎ:- Π΄ΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Ρ ΡΡΠ΅ΡΡ iGaming/Gambling;
- Π²ΠΌΡΠ½Π½Ρ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΠΈΡΡ Excel.
π ΠΠ°ΡΡ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΈ:- ΡΠΌΡΠ»ΠΈΠ²ΠΎ Π±Π΅ΡΠ΅ΠΌΠΎΡΡ Π·Π° Π·Π°Π΄Π°ΡΡ ΡΠ· Π·ΡΡΠΎΡΠΊΠΎΡ, Π±ΠΎ Π²ΠΎΠ½ΠΈ ΡΠΎΠ·ΠΊΡΠΈΠ²Π°ΡΡΡ ΠΏΠΎΡΠ΅Π½ΡΡΠ°Π»;
- Π³ΠΎΠ²ΠΎΡΠΈΠΌΠΎ ΠΏΡΡΠΌΠΎ Ρ ΠΏΡΠΎΡΡΠΎ, Π½Π°Π²ΡΡΡ ΠΏΡΠΎ ΡΠΊΠ»Π°Π΄Π½Π΅;
- Π½Π΅ Π»ΡΠ±ΠΈΠΌΠΎ Π±ΡΡΠΎΠΊΡΠ°ΡΡΡ ΡΠ° Π·Π°ΡΡΠ°ΡΡΠ»Ρ ΠΏΡΠ΄Ρ ΠΎΠ΄ΠΈ β ΠΌΠΈ Π·Π° ΡΠ²ΠΎΠ±ΠΎΠ΄Ρ Π΄ΡΠΉ;
- ΠΌΠ°ΡΠΌΠΎ Π²Π»Π°ΡΠ½Ρ ΠΏΠΎΡΡΠΆΠ½ΠΎΡΡΡ Π΄Π»Ρ ΡΡΠ²ΠΎΡΠ΅Π½Π½Ρ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡΠ½ΠΈΡ ΡΡΡΠ΅Π½Ρ Π· Π½ΡΠ»Ρ;
- ΠΊΠΎΡΠΈΡΡΡΡΠΌΠΎΡΡ Ρ ΠΌΠ°ΡΠ½ΠΈΠΌ ΡΡ ΠΎΠ²ΠΈΡΠ΅ΠΌ, Kubernetes ΡΠ° ΡΠ½ΡΠΈΠΌΠΈ ΡΠΊΠ»Π°Π΄ΠΎΠ²ΠΈΠΌΠΈ ΡΠΈΡΡΠΎΠ²ΠΎΡ Π·ΡΡΠ»ΠΎΡΡΡ;
- Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΡΡΠΌΠΎ ΡΡΡΠΈΠ½Ρ, ΡΠΎΠ± Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΠ²Π°ΡΠΈ ΡΠ°Ρ Π΄Π»Ρ ΡΠΎΠ·Π²ΠΈΡΠΊΡ ΡΠ° ΠΏΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΎΠ³ΠΎ Π·ΡΠΎΡΡΠ°Π½Π½Ρ Π²ΡΠ΅ΡΠ΅Π΄ΠΈΠ½Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ;
- ΠΏΡΠΎΠΏΠΎΠ½ΡΡΠΌΠΎ ΡΡΡΠΊΠΈΠΉ ΠΊΠ°ΡβΡΡΠ½ΠΈΠΉ ΠΏΠ»Π°Π½ Π· Performance Review, ΡΡΠ΅Π½ΡΠ½Π³ΠΈ, ΠΌΠ΅Π½ΡΠΎΡΠΈΠ½Π³-ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΈ, ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΡΠ΅ΡΡΡΠ²Π°ΡΠΈ ΡΠ½ΡΡ ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡ Π½Π° Π΄ΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΈΡ ΠΏΡΠΎΡΠΊΡΠ°Ρ ;
- ΠΊΠΎΠΌΠ°Π½Π΄Π° ΡΠ· ΡΡΠ½Π½ΠΎΡΡΡΠΌΠΈ β Π³ΡΡΡΠΎΠΌ ΠΏΡΠ°ΡΡΡΠΌΠΎ, Π²ΡΠ΄ΠΏΠΎΡΠΈΠ²Π°ΡΠΌΠΎ Ρ ΡΠΎΠ±ΠΈΠΌΠΎ Π΄ΠΎΠ±ΡΡ ΡΠΏΡΠ°Π²ΠΈ.
πͺ ΠΠ°ΡΡ-Ρ Π΅Π²:- ΠΏΡΠ°ΡΡΠΉ ΡΠ°ΠΌ, Π΄Π΅ ΠΊΠΎΠΌΡΠΎΡΡΠ½ΠΎ ΡΠ° Π±Π΅Π·ΠΏΠ΅ΡΠ½ΠΎ β Π² ΠΎΡΡΡΠ°Ρ Π°Π±ΠΎ Π²ΡΠ΄Π΄Π°Π»Π΅Π½ΠΎ;
- ΠΎΡΡΡΡΠΉΠ½Π΅ ΠΎΡΠΎΡΠΌΠ»Π΅Π½Π½Ρ Π² Π£ΠΊΡΠ°ΡΠ½Ρ Π°Π±ΠΎ ΠΠΎΠ»ΡΡΡ β ΠΏΡΠ΄ΡΡΠΈΠΌΠ°ΡΠΌΠΎ Ρ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ Π±ΡΡΠΎΠΊΡΠ°ΡΠΈΡΠ½ΠΈΡ ΠΏΠΈΡΠ°Π½Ρ ΡΠ° Π΄ΠΎΠΏΠΎΠΌΠΎΠΆΠ΅ΠΌΠΎ Π· Π΄ΠΎΠΊΡΠΌΠ΅Π½ΡΠ°ΠΌΠΈ;
- 20 ΡΠΎΠ±ΠΎΡΠΈΡ Π΄Π½ΡΠ² ΠΎΠΏΠ»Π°ΡΡΠ²Π°Π½ΠΎΡ Π²ΡΠ΄ΠΏΡΡΡΠΊΠΈ, Π΄Π΅ΡΠΆΠ°Π²Π½Ρ Π²ΠΈΡ ΡΠ΄Π½Ρ Ρ Π»ΡΠΊΠ°ΡΠ½ΡΠ½Ρ β ΠΌΠΈ Π·Π° Π²ΠΎΡΠΊ-Π»Π°ΠΉΡ Π±Π΅Π»Π΅Π½Ρ;
- ΠΌΠ΅Π΄ΠΈΡΠ½Π΅ ΡΡΡΠ°Ρ ΡΠ²Π°Π½Π½Ρ Ρ ΡΠΎΠΏΠΎΠ²ΠΈΡ ΠΊΠ»ΡΠ½ΡΠΊΠ°Ρ Ρ ΠΏΠΎΠΊΡΠΈΡΡΡ Π²ΠΈΡΡΠ°Ρ Π½Π° ΠΏΡΠΈΡ ΠΎΠ»ΠΎΠ³Π° Π½Π° ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ Pleso;
- Benefit cafe β ΡΠΎΠΌΡΡΡΡΠ½ΠΎ Π²ΠΈΡΡΠ°ΡΠ°ΠΉ ΠΊΠΎΡΡΠΈ Π½Π° ΡΠΏΠΎΠ΄ΠΎΠ±Π°Π½Π½Ρ, Ρ ΠΎΠ±Ρ, ΡΠΏΠΎΡΡ, ΡΠΎΡΠΎ;
- ΡΠ²Π΅Π½ΡΠΈ β Π±Π΅ΡΠΈ ΡΡΠ°ΡΡΡ Ρ ΠΌΠ°ΠΉΡΡΠ΅Ρ-ΠΊΠ»Π°ΡΠ°Ρ , Π²ΡΠ΄Π²ΡΠ΄ΡΠΉ ΡΡΠΌΠ±ΡΠ»Π΄ΠΈΠ½Π³ΠΈ ΡΠ° ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²ΠΈ;
- Π½Π°Π²ΡΠ°Π½Π½Ρ ΠΏΡΠ΄ Π±ΡΠ΄Ρ-ΡΠΊΠΈΠΉ Π·Π°ΠΏΠΈΡ β ΡΠ½Π΄ΠΈΠ²ΡΠ΄ΡΠ°Π»ΡΠ½ΠΈΠΉ Π±ΡΠ΄ΠΆΠ΅Ρ Π½Π° ΠΊΡΡΡΠΈ, ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½Π° Π°Π½Π³Π»ΡΠΉΡΡΠΊΠ°, Π²ΠΎΡΠΊΡΠΎΠΏΠΈ ΡΠ° ΠΎΠ½Π»Π°ΠΉΠ½-Π±ΡΠ±Π»ΡΠΎΡΠ΅ΠΊΠ°.
Π ΡΠ΅ ΠΏΡΠΎ Π²Π°ΠΆΠ»ΠΈΠ²Π΅:βοΈΠΠ΅ ΠΌΠ°ΡΠΌΠΎ ΠΊΠ»ΡΡΠ½ΡΡΠ², ΡΠΊΡ Π± Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΠ²Π°Π»ΠΈ Π½Π°ΡΡ ΡΠΎΠ·ΡΠΎΠ±ΠΊΠΈ ΡΠ° ΠΏΠΎΡΠ»ΡΠ³ΠΈ Π½Π° ΡΠΊΡΠ°ΡΠ½ΡΡΠΊΠΎΠΌΡ ΡΠΈΠ½ΠΊΡ.
βοΈΠΠ΅ ΠΏΡΠ°ΡΡΡΠΌΠΎ Π· ΠΊΠ»ΡΡΠ½ΡΠ°ΠΌΠΈ ΡΠΈΠ½ΠΊΡ ΠΊΡΠ°ΡΠ½ΠΈ-Π°Π³ΡΠ΅ΡΠΎΡΠ° ΡΠΈ Π±ΡΠ΄Ρ-ΡΠΊΠΎΠ³ΠΎ ΡΠ½ΡΠΎΠ³ΠΎ ΡΠΎΡΡΠΉΡΡΠΊΠΎΠΌΠΎΠ²Π½ΠΎΠ³ΠΎ ΡΠΈΠ½ΠΊΡ.
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Π£ ΡΠΎΠ±Ρ Ρ ΠΏΡΠ°Π³Π½Π΅Π½Π½Ρ Ρ Π±Π°ΠΆΠ°Π½Π½Ρ ΠΏΠΎΡΡΡΠΉΠ½ΠΎΠ³ΠΎ ΡΠΎΡΡΡ ΡΠ° Π½ΠΎΠ²ΠΈΡ Π·Π½Π°Π½Ρ? ΠΠ°ΠΆΠ°ΡΡ Π±ΡΠ°ΡΠΈ Π°ΠΊΡΠΈΠ²Π½Ρ ΡΡΠ°ΡΡΡ Ρ ΠΏΡΠΎΡΠ΅ΡΡ ΡΡΠ²ΠΎΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ΄ΡΠΊΡΡ? ΠΠ°Π²Π°ΠΉ Π·Π½Π°ΠΉΠΎΠΌΠΈΡΠΈΡΡ! π -
Β· 63 views Β· 18 applications Β· 1d
Customer Success/Sales Representative (Chiropractic SaaS)
Part-time Β· Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Advanced/FluentAbout Us We are a fast-growing SaaS company providing chiropractic clinics with an all-in-one management solution. Our platform simplifies appointment booking, patient management, billing, and more. As we expand our customer base, we are looking for a...About Us
We are a fast-growing SaaS company providing chiropractic clinics with an all-in-one management solution. Our platform simplifies appointment booking, patient management, billing, and more. As we expand our customer base, we are looking for a dedicated Customer Success & Sales Representative to engage with potential customers after product demos and ensure they convert into paying clients.
Role Overview
As a Customer Success & Sales Representative, you will be responsible for nurturing relationships with potential customers after they have attended a demo of our software. Your goal is to guide them through the decision-making process, address any concerns, and ensure a seamless onboarding experience. You will work closely with the sales, marketing, and customer support teams to maximize conversions and customer satisfaction.
Key ResponsibilitiesFollow up with potential customers after product demos to address questions and concerns.
Build strong relationships and guide prospects through the decision-making process.Identify customer needs and demonstrate how our SaaS solution meets their requirements.
Provide tailored onboarding support to new clients to ensure a smooth transition.Collaborate with the sales and marketing teams to improve lead conversion strategies.
Track interactions, feedback, and conversion metrics in the CRM system.
Continuously refine the follow-up process based on customer insights.
Requirements
Fluent in English, both written and spoken.
Previous experience in sales, customer success, or account management (preferably in SaaS).
Strong communication and relationship-building skills.
Ability to understand and explain software solutions to non-technical users.
Self-motivated and results-driven mindset.
Experience with CRM tools and follow-up automation is a plus.
Familiarity with the chiropractic or healthcare industry is a bonus.
What We Offer
Competitive salary.
Remote work flexibility.
Opportunity to be a key part of a growing SaaS company.
Career growth potential within our expanding team.
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Β· 44 views Β· 5 applications Β· 1d
ΠΠ½Π°Π»ΡΡΠΈΠΊ ΠΊΠ»ΡΡΠ½ΡΡΡΠΊΠΎΡ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· Upper-IntermediateΠΡΠ½ΠΎΠ²Π½Ρ ΠΎΠ±ΠΎΠ²βΡΠ·ΠΊΠΈ: ΠΡΠΈΠΉΠΎΠΌ, ΠΊΠΎΠ½ΡΡΠ»ΡΡΠ°ΡΡΡ, ΡΡΠΏΡΠΎΠ²ΡΠ΄ Π·Π²Π΅ΡΠ½Π΅Π½Ρ Π²ΡΠ΄ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ² Π· ΠΏΠΈΡΠ°Π½Ρ Π²ΠΈΠΊΠΎΡΠΈΡΡΠ°Π½Π½Ρ ERP Odoo ΡΠ° ΠΏΡΠΎΠ΄ΡΠΊΡΡ ΠΠ±Π»ΡΠΊ Π΄Π»Ρ Π£ΠΊΡΠ°ΡΠ½ΠΈ Π²ΡΠ΄ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ Self-ERP ΡΠ΅ΡΠ΅Π· Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½Ρ ΠΊΠ°Π½Π°Π»ΠΈ Π·Π²βΡΠ·ΠΊΡ; ΠΠ°Π·ΠΎΠ²Π΅ Π°Π΄ΠΌΡΠ½ΡΡΡΡΡΠ²Π°Π½Π½Ρ ΠΎΠ±Π»ΡΠΊΠΎΠ²ΠΈΡ ΡΠΈΡΡΠ΅ΠΌ Odoo; Π£ΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ...ΠΡΠ½ΠΎΠ²Π½Ρ ΠΎΠ±ΠΎΠ²βΡΠ·ΠΊΠΈ:
- ΠΡΠΈΠΉΠΎΠΌ, ΠΊΠΎΠ½ΡΡΠ»ΡΡΠ°ΡΡΡ, ΡΡΠΏΡΠΎΠ²ΡΠ΄ Π·Π²Π΅ΡΠ½Π΅Π½Ρ Π²ΡΠ΄ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ² Π· ΠΏΠΈΡΠ°Π½Ρ Π²ΠΈΠΊΠΎΡΠΈΡΡΠ°Π½Π½Ρ ERP Odoo ΡΠ° ΠΏΡΠΎΠ΄ΡΠΊΡΡ ΠΠ±Π»ΡΠΊ Π΄Π»Ρ Π£ΠΊΡΠ°ΡΠ½ΠΈ Π²ΡΠ΄ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ Self-ERP ΡΠ΅ΡΠ΅Π· Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½Ρ ΠΊΠ°Π½Π°Π»ΠΈ Π·Π²βΡΠ·ΠΊΡ;
- ΠΠ°Π·ΠΎΠ²Π΅ Π°Π΄ΠΌΡΠ½ΡΡΡΡΡΠ²Π°Π½Π½Ρ ΠΎΠ±Π»ΡΠΊΠΎΠ²ΠΈΡ ΡΠΈΡΡΠ΅ΠΌ Odoo;
- Π£ΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΠΎΠ±Π»ΡΠΊΠΎΠ²ΠΈΠΌΠΈ Π·Π°ΠΏΠΈΡΠ°ΠΌΠΈ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ², ΡΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΠΏΡΠ°Π²Π°ΠΌΠΈ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ²;
- ΠΠ±ΡΡ Ρ Π°Π½Π°Π»ΡΠ· ΡΠ½ΡΠΎΡΠΌΠ°ΡΡΡ ΡΠΎΠ΄ΠΎ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΡΠ² Π² ΡΠΎΠ±ΠΎΡΡ ΠΎΠ±Π»ΡΠΊΠΎΠ²ΠΎΡ ΡΠΈΡΡΠ΅ΠΌΠΈ Odoo, ΡΡΡΠ½Π΅Π½Π½Ρ ΠΏΡΠΈΡΠΈΠ½ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΡΠ²;
- Π’Π΅ΡΡΡΠ²Π°Π½Π½Ρ ΡΡΠ½ΠΊΡΡΠΎΠ½Π°Π»Ρ ΡΠ° Π½Π°ΠΏΠΈΡΠ°Π½Π½Ρ Π²Π½ΡΡΡΡΡΠ½ΡΡ ΡΠ½ΡΡΡΡΠΊΡΡΠΉ ΠΏΠΎ ΡΠΎΠ±ΠΎΡΡ Π½ΠΎΠ²ΠΎΠ³ΠΎ ΡΡΠ½ΠΊΡΡΠΎΠ½Π°Π»Ρ Π΄Π»Ρ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ²;
- ΠΠ°Π±Π΅Π·ΠΏΠ΅ΡΠΈΡΠΈ ΠΏΡΠ°Π²ΠΈΠ»ΡΠ½Π΅ ΠΎΠΏΡΠ°ΡΡΠ²Π°Π½Π½Ρ Π·Π°ΠΏΠΈΡΡ ΡΠ»ΡΡ ΠΎΠΌ Π²ΠΈΡΡΠ°Π²Π»Π΅Π½Π½Ρ ΠΏΡΡΠΎΡΠΈΡΠ΅ΡΡ, ΡΠΈΠΏΡ Π·Π°ΠΏΠΈΡΡ, ΡΠ΅Π³ΡΠ² Ρ Ρ.Π΄. Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π½ΠΎ Π΄ΠΎ Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΡΠ΅Π΄ΡΡ;
- ΠΠ½Π°Π»ΡΠ·ΡΠ²Π°ΡΠΈ Π·Π°ΠΏΠΈΡΠΈ, Π½Π°ΠΌΠ°Π³Π°ΡΠΈΡΡ Π²ΠΈΡΡΡΠΈΡΠΈ ΠΏΠΈΡΠ°Π½Π½Ρ ΠΊΠ»ΡΡΠ½ΡΠ° Π²ΠΈΠΊΠΎΡΠΈΡΡΠΎΠ²ΡΡΡΠΈ Π΄ΠΎΡΡΡΠΏΠ½Ρ Π΄ΠΎΠΊΡΠΌΠ΅Π½ΡΠ°ΡΡΡ Ρ Π·Π½Π°Π½Π½Ρ ΡΠΈΡΡΠ΅ΠΌΠΈ;
- ΠΠ΅ΡΠ΅Π΄Π°Π²Π°ΡΠΈ Π·Π°ΠΏΠΈΡΠΈ Π½Π° ΡΠ½ΡΡ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ/ΡΡΠ²Π½Ρ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ Π·Π°Π»Π΅ΠΆΠ½ΠΎ Π²ΡΠ΄ ΡΠΈΠΏΡ ΠΏΠΈΡΠ°Π½Π½Ρ ΡΠΈ ΠΏΡΠΎΠ±Π»Π΅ΠΌΠΈ ΠΊΠ»ΡΡΠ½ΡΠ°;
- ΠΠ°Π±Π΅Π·ΠΏΠ΅ΡΡΠ²Π°ΡΠΈ ΡΠΊΡΡΠ½Π΅ Ρ ΠΎΠΏΠ΅ΡΠ°ΡΠΈΠ²Π½Π΅ ΠΎΠΏΡΠ°ΡΡΠ²Π°Π½Π½Ρ Π·Π°ΠΏΠΈΡΡΠ², ΡΠΎ Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π°Ρ Π²ΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½ΠΈΠΌ SLA;
- Π’ΡΡΠ½ΠΎ ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· ΡΠ½ΡΠΈΠΌΠΈ Π²ΡΠ΄Π΄ΡΠ»Π°ΠΌΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΡΡ Π΄Π»Ρ ΠΏΠΎΡΡΡΠΉΠ½ΠΎΠ³ΠΎ ΠΏΠΎΠΊΡΠ°ΡΠ΅Π½Π½Ρ Π±Π°Π·ΠΈ Π·Π½Π°Π½Ρ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ ΡΠ° ΡΠΎΠ·ΡΠΈΡΠ΅Π½Π½Ρ ΠΏΠ΅ΡΠ΅Π»ΡΠΊΡ Π·Π°ΠΏΠΈΡΡΠ², ΡΠΊΡ ΠΌΠΎΠΆΡΡΡ Π²ΠΈΡΡΡΡΠ²Π°ΡΠΈΡΡ Π±Π΅Π· ΠΏΠ΅ΡΠ΅Π΄Π°ΡΡ Π½Π° ΡΠ½ΡΡ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ;
- ΠΡΠ°ΡΠΈ ΡΡΠ°ΡΡΡ Π² Π°Π½Π°Π»ΡΠ·Ρ Ρ Π²ΠΈΡΠ²Π»Π΅Π½Π½Ρ ΠΏΠΎΠ²ΡΠΎΡΡΠ²Π°Π½ΠΈΡ ΠΏΠΈΡΠ°Π½Ρ;
- ΠΡΠ°ΡΠΈ Π²ΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π°Π»ΡΠ½ΡΡΡΡ Π·Π° ΡΠΊΡΡΡΡ ΠΎΠΏΡΠ°ΡΡΠ²Π°Π½Π½Ρ Π·Π°ΠΏΠΈΡΡΠ² Π΄Π»Ρ ΠΏΡΠ΄ΡΡΠΈΠΌΠ°Π½Π½Ρ Π½Π° Π²ΠΈΡΠΎΠΊΠΎΠΌΡ ΡΡΠ²Π½Ρ Π·Π°Π΄ΠΎΠ²ΠΎΠ»Π΅Π½ΠΎΡΡΡ ΠΊΠ»ΡΡΠ½ΡΡΠ².
- ΠΠΈΠΊΠΎΠ½ΡΠ²Π°ΡΠΈ Π·Π°Π²Π΄Π°Π½Π½Ρ ΠΏΠΎΡΡΠ°Π²Π»Π΅Π½Ρ Π±Π΅Π·ΠΏΠΎΡΠ΅ΡΠ΅Π΄Π½ΡΠΌ ΠΊΠ΅ΡΡΠ²Π½ΠΈΠΊΠΎΠΌ ΠΏΡΠΎΠ΅ΠΊΡΡ
ΠΡΠ½ΠΎΠ²Π½Ρ Π²ΠΈΠΌΠΎΠ³ΠΈ:β
- ΠΡΠ²ΡΡΠ° Ρ Π³Π°Π»ΡΠ·Ρ Π΅ΠΊΠΎΠ½ΠΎΠΌΡΠΊΠΈ, ΡΡΠ½Π°Π½ΡΡΠ², ΠΎΠ±Π»ΡΠΊΡ;
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π² ERP ΡΠΈΡΡΠ΅ΠΌΠ°Ρ Π²ΡΠ΄ 1 ΡΠΎΠΊΡ;
- Π ΠΎΠ·ΡΠΌΡΠ½Π½Ρ Π±ΡΠ·Π½Π΅Ρ ΠΏΡΠΎΡΠ΅ΡΡΠ² Π²ΠΈΡΠΎΠ±Π½ΠΈΡΡΠ²Π° ΡΠ° ΡΡΡΠ΅ΠΉΠ»Ρ;
- ΠΠ°ΠΆΠ°Π½Π½Ρ Π½Π°Π²ΡΠ°ΡΠΈ ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΡΠ² ΠΊΠ»ΡΡΠ½ΡΠ°;
- ΠΠΌΡΠ½Π½Ρ ΠΎΠΏΠΈΡΡΠ²Π°ΡΠΈ ΠΏΠΎΠΌΠΈΠ»ΠΊΠΈ ΡΠ° Π²ΠΈΡΡΠ°Π²Π»ΡΡΠΈ Π·Π°Π²Π΄Π°Π½Π½Ρ Π΄Π»Ρ ΡΠΎΠ·ΡΠΎΠ±Π½ΠΈΠΊΠ°;
- ΠΠΎΠ±ΡΡ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΠΈΠ²Π½Ρ ΡΠ° ΠΏΡΠ΅Π·Π΅Π½ΡΠ°ΡΡΠΉΠ½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ;
- Π£Π²Π°ΠΆΠ½ΡΡΡΡ Π΄ΠΎ Π΄Π΅ΡΠ°Π»Π΅ΠΉ, ΠΎΡΡΡΠ½ΡΠΎΠ²Π°Π½ΡΡΡΡ Π½Π° ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ, Π°Π½Π°Π»ΡΡΠΈΡΠ½ΡΡΡΡ ΡΠ° Π΄ΠΎΠΏΠΈΡΠ»ΠΈΠ²ΡΡΡΡ;
- Π‘ΠΈΠ»ΡΠ½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ ΡΠ°ΠΉΠΌ-ΠΌΠ΅Π½Π΅Π΄ΠΆΠΌΠ΅Π½ΡΡ;
- ΠΠ°Π²ΠΈΡΠΊΠΈ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ ΠΏΡΠΎΠ±Π»Π΅ΠΌ;
- ΠΠ½Π°Π½Π½Ρ ΠΠ½Π³Π»ΡΠΉΡΡΠΊΠΎΡ Π½Π΅ Π½ΠΈΠΆΡΠ΅ ΡΡΠ²Π½Ρ B2.
ΠΡΠ΄Π΅ ΠΏΠ΅ΡΠ΅Π²Π°Π³ΠΎΡ:
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π² ΡΡΠ΅ΡΡ Π±ΡΡ Π³Π°Π»ΡΠ΅ΡΡΡΠΊΠΎΠ³ΠΎ ΠΎΠ±Π»ΡΠΊΡ/ΡΡΠ½Π°Π½ΡΡΠ² ΡΠ° ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½ΠΎΡ ΡΡΠ½Π°Π½ΡΠΎΠ²ΠΎΡ Π·Π²ΡΡΠ½ΠΎΡΡΡ;
- ΠΠ½Π°Π½Π½Ρ ΠΏΠ»Π°ΡΡΠΎΡΠΌΠΈ Odoo β cΡΠ°Π½Π΄Π°ΡΡΠ½Ρ Π°ΠΏΠ»ΡΠΊΠ°ΡΡΡ Odoo (ΠΡΠΎΠ΄Π°ΠΆ, ΠΡΠΏΡΠ²Π»Ρ, ΠΡΡ Π³Π°Π»ΡΠ΅ΡΡΡ, CRM, POS, ΠΠ½Π²Π΅Π½ΡΠ°ΡΠΈΠ·Π°ΡΡΡ, ΠΠΈΡΠΎΠ±Π½ΠΈΡΡΠ²ΠΎ ΡΠΎΡΠΎ) Ρ ΠΌΠΎΠ΄ΡΠ»Ρ Odoo;
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· CRM ΡΠ° ERP ΡΠΈΡΡΠ΅ΠΌΠ°ΠΌΠΈ.
ΠΠΈ ΠΏΡΠΎΠΏΠΎΠ½ΡΡΠΌΠΎ:
- ΠΠ°Π²ΡΠ°Π½Π½Ρ ΡΡΡΠ°cΠ½ΠΎΡ ERP ΡΠΈΡΡΠ΅ΠΌΠΈ Odoo;
- ΠΠΎΡΠ²ΡΠ΄ΡΠ΅Π½ΠΎΠ³ΠΎ ΠΌΠ΅Π½ΡΠΎΡΠ° Π½Π° Π²ΠΈΠΏΡΠΎΠ±ΡΠ²Π°Π»ΡΠ½ΠΈΠΉ ΡΠ΅ΡΠΌΡΠ½ Ρ ΠΏΡΡΠ»Ρ;
- ΠΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ ΠΊΠ°ΡβΡΡΠ½ΠΎΠ³ΠΎ ΡΠΎΡΡΡ;
- ΠΠ΅Π·ΠΊΠΎΡΡΠΎΠ²Π½Ρ ΠΊΡΡΡΠΈ Π· Π°Π½Π³Π»ΡΠΉΡΡΠΊΠΎΡ ΠΌΠΎΠ²ΠΈ ΠΏΡΡΠ»Ρ Π²ΠΈΠΏΡΠΎΠ±ΡΠ²Π°Π»ΡΠ½ΠΎΠ³ΠΎ ΡΠ΅ΡΠΌΡΠ½Ρ;
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Β· 32 views Β· 8 applications Β· 1d
Fintech Support Manager
Full Remote Β· Worldwide Β· Product Β· 1 year of experience Β· IntermediatePayAdmit is looking for a Fintech Support Manager to join our team! Essential professional and personal skills: - Working experience in the same position in Fintech for 1+ years (as a plus); - Processing of incoming requests in the mode of chats and...PayAdmit is looking for a Fintech Support Manager to join our team!
Essential professional and personal skills:
- Working experience in the same position in Fintech for 1+ years (as a plus);
- Processing of incoming requests in the mode of chats and mail (b2c/b2b);
- Monitoring the work of key clients and internal services;
- Strong knowledge of fiat/crypto transaction flow;
- Experience in JIRA and Confluence service would be a plus;
- High responsibility and ability to accomplish tasks, result-oriented, multitasking, energetic;
- English at least Intermediate.
Responsibilities:
- Handling B2C/B2B requests from partners/clients;
- Solving issues with merchants/providers/partners etc.
- Transactional monitoring in the back office;
- Payment solutions set up and tested under the control of transaction manager/team lead;
- Work with additional technical tasks that will arise in the process and may be different;
Working conditions:
- Work schedule 10:00 - 19:00;
- Remote work;
- We provide all the necessary tools for your successful and comfortable work;
- Training at the expense of the company (courses, seminars, new and interesting projects);
- Learning English at the expense of the company;
- Ability to switch between projects and try yourself in different roles.
More -
Β· 22 views Β· 5 applications Β· 1d
Incident Analyst
Ukraine Β· Product Β· 2 years of experience Β· Upper-IntermediateRaiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams,...Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams, which consists of over 800 professionals. Every day, we work hand in hand so that more than 2.7 millions of our clients can receive quality service, use the bankβs products and services, and develop their businesses because we are #Π Π°Π·ΠΎΠΌ_Π·_Π£ΠΊΡΠ°ΡΠ½ΠΎΡ.
Your future responsibilities:
- Responsible for decisions related to prioritization and escalation of production incidents, technical and business communication on outages
- Analyze incidents to identify patterns and trends
- Gather and interpret data to support incident management processes
- Provide insights that drive decision-making and service improvements
- Collaborate with IT teams to develop strategies for incident resolution
- Engage with stakeholders to report findings effectively
- Manage the implementation of tools and processes that improve overall incident management
- Assist in root cause analysis and the documentation of results
- Covering Critical&Blocker incident via on-call, if needed
Your skills and experience:
- Strong analytical skills
- Familiarity with incident management tools and processes
- Ability to work collaboratively with cross-functional teams
- Understanding of core SRE approaches
- Experience with ITIL practices
Will be a plus:
- Experience with PowerBI
- Experience with logging/monitoring tools (e.g., ELK stack, Grafana, Zabbix)
- Knowledge of database query languages (e.g., SQL)
We offer what matters most to you:
- Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
- Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
- Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
- Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
- Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. β’ Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
- Career opportunities: we encourage advancement within the bank across functions
- Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
- Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bankβs veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes
Why Raiffeisen Bank?
- Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raifβs team because for us YOU matter!
- One of the largest lenders to the economy and agricultural business among private banks
- Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
- The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, Π‘ΠΠΠΠΠΠ)
- One of the largest IT product teams among the countryβs banks. β’ One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.
Opportunities for Everyone:
- Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clients
- At Raif, we support principles of diversity, equality, and inclusivity
- We develop programs to support defenders. You matter at Raif! Want to learn more?
You matter at Raif!
Want to learn more? Follow us on social media:
Facebook, Instagram, LinkedIn
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Π Π°ΠΉΡΡΠ°ΠΉΠ·Π΅Π½ ΠΠ°Π½ΠΊ β Π½Π°ΠΉΠ±ΡΠ»ΡΡΠΈΠΉ ΡΠΊΡΠ°ΡΠ½ΡΡΠΊΠΈΠΉ Π±Π°Π½ΠΊ Π· ΡΠ½ΠΎΠ·Π΅ΠΌΠ½ΠΈΠΌ ΠΊΠ°ΠΏΡΡΠ°Π»ΠΎΠΌ. ΠΡΠ»ΡΡΠ΅ 30 ΡΠΎΠΊΡΠ² ΠΌΠΈ ΡΡΠ²ΠΎΡΡΡΠΌΠΎ ΡΠ° Π²ΠΈΠ±ΡΠ΄ΠΎΠ²ΡΡΠΌΠΎ Π±Π°Π½ΠΊΡΠ²ΡΡΠΊΡ ΡΠΈΡΡΠ΅ΠΌΡ Π½Π°ΡΠΎΡ Π΄Π΅ΡΠΆΠ°Π²ΠΈ.
Π£ Π Π°ΠΉΡΡ ΠΏΡΠ°ΡΡΡ ΠΏΠΎΠ½Π°Π΄ 5 500 ΡΠΏΡΠ²ΡΠΎΠ±ΡΡΠ½ΠΈΠΊΡΠ², ΡΠ΅ΡΠ΅Π΄ Π½ΠΈΡ ΠΎΠ΄Π½Π° ΡΠ· Π½Π°ΠΉΠ±ΡΠ»ΡΡΠΈΡ ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ²ΠΈΡ ΠΠ’-ΠΊΠΎΠΌΠ°Π½Π΄, ΡΠΎ Π½Π°Π»ΡΡΡΡ ΠΏΠΎΠ½Π°Π΄ 800 ΡΠ°Ρ ΡΠ²ΡΡΠ². Π©ΠΎΠ΄Π½Ρ ΠΏΠ»ΡΡ-ΠΎ-ΠΏΠ»ΡΡ ΠΌΠΈ ΠΏΡΠ°ΡΡΡΠΌΠΎ, ΡΠΎΠ± Π±ΡΠ»ΡΡ Π½ΡΠΆ 2,7 ΠΌΡΠ»ΡΠΉΠΎΠ½Π° Π½Π°ΡΠΈΡ ΠΊΠ»ΡΡΠ½ΡΡΠ² ΠΌΠΎΠ³Π»ΠΈ ΠΎΡΡΠΈΠΌΠ°ΡΠΈ ΡΠΊΡΡΠ½Π΅ ΠΎΠ±ΡΠ»ΡΠ³ΠΎΠ²ΡΠ²Π°Π½Π½Ρ, ΠΊΠΎΡΠΈΡΡΡΠ²Π°ΡΠΈΡΡ ΠΏΡΠΎΠ΄ΡΠΊΡΠ°ΠΌΠΈ Ρ ΡΠ΅ΡΠ²ΡΡΠ°ΠΌΠΈ Π±Π°Π½ΠΊΡ, ΡΠΎΠ·Π²ΠΈΠ²Π°ΡΠΈ Π±ΡΠ·Π½Π΅Ρ, Π°Π΄ΠΆΠ΅ ΠΌΠΈ #Π Π°Π·ΠΎΠΌ_Π·_Π£ΠΊΡΠ°ΡΠ½ΠΎΡ.β―
Π’Π²ΠΎΡ ΠΌΠ°ΠΉΠ±ΡΡΠ½Ρ ΠΎΠ±ΠΎΠ²βΡΠ·ΠΊΠΈ:
- ΠΡΠ΄ΠΏΠΎΠ²ΡΠ΄Π°Ρ Π·Π° ΠΏΡΠΈΠΉΠ½ΡΡΡΡ ΡΡΡΠ΅Π½Ρ, ΠΏΠΎΠ²βΡΠ·Π°Π½ΠΈΡ Π· ΠΏΡΡΠΎΡΠΈΡΠ΅Π·Π°ΡΡΡΡ ΡΠ° Π΅ΡΠΊΠ°Π»Π°ΡΡΡΡ Π²ΠΈΡΠΎΠ±Π½ΠΈΡΠΈΡ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΡΠ², ΡΠ΅Ρ Π½ΡΡΠ½Ρ ΡΠ° Π΄ΡΠ»ΠΎΠ²Ρ ΠΊΠΎΠΌΡΠ½ΡΠΊΠ°ΡΡΡ ΡΠΎΠ΄ΠΎ ΠΏΠ΅ΡΠ΅Π±ΠΎΡΠ² Ρ ΡΠΎΠ±ΠΎΡΡ
- ΠΠ½Π°Π»ΡΠ·ΡΠ²Π°ΡΠΈ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΠΈ Π΄Π»Ρ Π²ΠΈΡΠ²Π»Π΅Π½Π½Ρ Π·Π°ΠΊΠΎΠ½ΠΎΠΌΡΡΠ½ΠΎΡΡΠ΅ΠΉ Ρ ΡΠ΅Π½Π΄Π΅Π½ΡΡΠΉ
- ΠΠ±ΡΡ ΡΠ° ΡΠ½ΡΠ΅ΡΠΏΡΠ΅ΡΠ°ΡΡΡ Π΄Π°Π½ΠΈΡ Π΄Π»Ρ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ ΠΏΡΠΎΡΠ΅ΡΡΠ² ΡΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΠ°ΠΌΠΈ
- ΠΠ°Π΄Π°Π²Π°ΡΠΈ ΡΠ½ΡΠΎΡΠΌΠ°ΡΡΡ, ΡΠΊΠ° ΡΠΏΡΠΈΡΡ ΠΏΡΠΈΠΉΠ½ΡΡΡΡ ΡΡΡΠ΅Π½Ρ ΡΠ° ΠΏΠΎΠΊΡΠ°ΡΠ΅Π½Π½Ρ ΡΠ΅ΡΠ²ΡΡΡΠ²
- Π‘ΠΏΡΠ²ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· ΠΠ’-ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌΠΈ Π΄Π»Ρ ΡΠΎΠ·ΡΠΎΠ±ΠΊΠΈ ΡΡΡΠ°ΡΠ΅Π³ΡΠΉ Π²ΠΈΡΡΡΠ΅Π½Π½Ρ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΡΠ²
- ΠΠ·Π°ΡΠΌΠΎΠ΄ΡΡΡΠΈ ΡΠ· Π·Π°ΡΡΠΊΠ°Π²Π»Π΅Π½ΠΈΠΌΠΈ ΡΡΠΎΡΠΎΠ½Π°ΠΌΠΈ Π΄Π»Ρ Π΅ΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠ³ΠΎ Π·Π²ΡΡΡΠ²Π°Π½Π½Ρ ΠΏΡΠΎ ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΠΈ
- ΠΠ΅ΡΡΠ²Π°ΡΠΈ Π²ΠΏΡΠΎΠ²Π°Π΄ΠΆΠ΅Π½Π½ΡΠΌ ΡΠ½ΡΡΡΡΠΌΠ΅Π½ΡΡΠ² Ρ ΠΏΡΠΎΡΠ΅ΡΡΠ², ΡΠΊΡ ΠΏΠΎΠΊΡΠ°ΡΡΡΡΡ Π·Π°Π³Π°Π»ΡΠ½Π΅ ΡΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΠ°ΠΌΠΈ
- ΠΠΎΠΏΠΎΠΌΠ°Π³Π°ΡΠΈ Π² Π°Π½Π°Π»ΡΠ·Ρ ΠΏΠ΅ΡΡΠΎΠΏΡΠΈΡΠΈΠ½ ΡΠ° Π΄ΠΎΠΊΡΠΌΠ΅Π½ΡΡΠ²Π°Π½Π½Ρ ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΡΠ²
- ΠΠ° Π½Π΅ΠΎΠ±Ρ ΡΠ΄Π½ΠΎΡΡΡ Π²ΠΈΡΠΆΠ΄ΠΆΠ°ΡΠΈ Π½Π° ΠΊΡΠΈΡΠΈΡΠ½Ρ ΡΠ° Π±Π»ΠΎΠΊΡΡΡΡ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΠΈ Π·Π° Π²ΠΈΠΊΠ»ΠΈΠΊΠΎΠΌ
Π’Π²ΡΠΉ Π΄ΠΎΡΠ²ΡΠ΄ ΡΠ° Π½Π°Π²ΠΈΡΠΊΠΈ:β―
- Π‘ΠΈΠ»ΡΠ½Ρ Π°Π½Π°Π»ΡΡΠΈΡΠ½Ρ Π½Π°Π²ΠΈΡΠΊΠΈ
- ΠΠ½Π°Π½Π½Ρ ΡΠ½ΡΡΡΡΠΌΠ΅Π½ΡΡΠ² ΡΠ° ΠΏΡΠΎΡΠ΅ΡΡΠ² ΡΠΏΡΠ°Π²Π»ΡΠ½Π½Ρ ΡΠ½ΡΠΈΠ΄Π΅Π½ΡΠ°ΠΌΠΈ
- ΠΠ΄Π°ΡΠ½ΡΡΡΡ ΡΠΏΡΠ²ΠΏΡΠ°ΡΡΠ²Π°ΡΠΈ Π· ΠΊΡΠΎΡ-ΡΡΠ½ΠΊΡΡΠΎΠ½Π°Π»ΡΠ½ΠΈΠΌΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌΠΈ
- Π ΠΎΠ·ΡΠΌΡΠ½Π½Ρ ΠΎΡΠ½ΠΎΠ²Π½ΠΈΡ ΠΏΡΠ΄Ρ ΠΎΠ΄ΡΠ² SRE
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· ΠΏΡΠ°ΠΊΡΠΈΠΊΠ°ΠΌΠΈ ITIL
ΠΡΠ΄Π΅ ΠΏΠ»ΡΡΠΎΠΌ:
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· PowerBI
- ΠΠΎΡΠ²ΡΠ΄ ΡΠΎΠ±ΠΎΡΠΈ Π· ΡΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠ°ΠΌΠΈ Π»ΠΎΠ³ΡΠ²Π°Π½Π½Ρ/ΠΌΠΎΠ½ΡΡΠΎΡΠΈΠ½Π³Ρ (Π½Π°ΠΏΡΠΈΠΊΠ»Π°Π΄, ΡΡΠ΅ΠΊ ELK, Grafana, Zabbix)
- ΠΠ½Π°Π½Π½Ρ ΠΌΠΎΠ² Π·Π°ΠΏΠΈΡΡΠ² Π΄ΠΎ Π±Π°Π· Π΄Π°Π½ΠΈΡ (Π½Π°ΠΏΡΠΈΠΊΠ»Π°Π΄, SQL)
ΠΡΠΎΠΏΠΎΠ½ΡΡΠΌΠΎ ΡΠ΅, ΡΠΎ ΠΌΠ°Ρ Π·Π½Π°ΡΠ΅Π½Π½Ρ ΡΠ°ΠΌΠ΅ Π΄Π»Ρ ΡΠ΅Π±Π΅:β―
- ΠΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½Π° Π·Π°ΡΠΎΠ±ΡΡΠ½Π° ΠΏΠ»Π°ΡΠ°: Π³Π°ΡΠ°Π½ΡΡΡΠΌΠΎ ΡΡΠ°Π±ΡΠ»ΡΠ½ΠΈΠΉ Π΄ΠΎΡ ΡΠ΄ ΡΠ° ΡΡΡΠ½Ρ Π±ΠΎΠ½ΡΡΠΈ Π·Π° ΡΠ²ΡΠΉ ΠΎΡΠΎΠ±ΠΈΡΡΠΈΠΉ Π²Π½Π΅ΡΠΎΠΊ. ΠΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΎ, Ρ Π½Π°Ρ Π΄ΡΡ ΡΠ΅ΡΠ΅ΡΠ°Π»ΡΠ½Π° ΠΏΡΠΎΠ³ΡΠ°ΠΌΠ° Π²ΠΈΠ½Π°Π³ΠΎΡΠΎΠ΄ΠΈ Π·Π° Π·Π°Π»ΡΡΠ΅Π½Π½Ρ Π½ΠΎΠ²ΠΈΡ ΠΊΠΎΠ»Π΅Π³ Π΄ΠΎ Π Π°ΠΉΡΡΠ°ΠΉΠ·Π΅Π½ ΠΠ°Π½ΠΊΡ
- Π‘ΠΎΡΡΠ°Π»ΡΠ½ΠΈΠΉ ΠΏΠ°ΠΊΠ΅Ρ: ΠΎΡΡΡΡΠΉΠ½Π΅ ΠΏΡΠ°ΡΠ΅Π²Π»Π°ΡΡΡΠ²Π°Π½Π½Ρ, 28 Π΄Π½ΡΠ² ΠΎΠΏΠ»Π°ΡΡΠ²Π°Π½ΠΎΡ Π²ΡΠ΄ΠΏΡΡΡΠΊΠΈ, Π΄ΠΎΠ΄Π°ΡΠΊΠΎΠ²ΠΈΠΉ βΠ΄Π΅ΠΊΡΠ΅Ρβ Π΄Π»Ρ ΡΠ°ΡΡΡΡΠ², ΡΠ° ΠΌΠ°ΡΠ΅ΡΡΠ°Π»ΡΠ½Π° Π΄ΠΎΠΏΠΎΠΌΠΎΠ³Π° Π΄Π»Ρ Π±Π°ΡΡΠΊΡΠ² ΠΏΡΠΈ Π½Π°ΡΠΎΠ΄ΠΆΠ΅Π½Π½Ρ Π΄ΡΡΠ΅ΠΉ
- ΠΠΎΠΌΡΠΎΡΡΠ½Ρ ΡΠΌΠΎΠ²ΠΈ ΠΏΡΠ°ΡΡ: ΠΌΠΎΠΆΠ»ΠΈΠ²ΡΡΡΡ Π³ΡΠ±ΡΠΈΠ΄Π½ΠΎΠ³ΠΎ ΡΠΎΡΠΌΠ°ΡΡ ΡΠΎΠ±ΠΎΡΠΈ, ΠΎΡΡΡΠΈ Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΠ΅Π½Π½Ρ ΡΠΊΡΠΈΡΡΡΠΌΠΈ ΡΠ° Π³Π΅Π½Π΅ΡΠ°ΡΠΎΡΠ°ΠΌΠΈ, Π·Π°Π±Π΅Π·ΠΏΠ΅ΡΠ΅Π½Π½Ρ ΡΡΡΠ°ΡΠ½ΠΎΡ ΡΠ΅Ρ Π½ΡΠΊΠΎΡ.
- Wellbeing ΠΏΡΠΎΠ³ΡΠ°ΠΌΠ°: Π΄Π»Ρ Π²ΡΡΡ ΡΠΏΡΠ²ΡΠΎΠ±ΡΡΠ½ΠΈΠΊΡΠ² Π΄ΠΎΡΡΡΠΏΠ½Ρ ΠΌΠ΅Π΄ΠΈΡΠ½Π΅ ΡΡΡΠ°Ρ ΡΠ²Π°Π½Π½Ρ Π· ΠΏΠ΅ΡΡΠΎΠ³ΠΎ ΡΠΎΠ±ΠΎΡΠΎΠ³ΠΎ Π΄Π½Ρ; ΠΊΠΎΠ½ΡΡΠ»ΡΡΠ°ΡΡΡ ΠΏΡΠΈΡ ΠΎΠ»ΠΎΠ³Π°, Π½ΡΡΡΠΈΡΡΠΎΠ»ΠΎΠ³Π° ΡΠΈ ΡΡΠΈΡΡΠ°; Π΄ΠΈΡΠΊΠΎΠ½Ρ ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΈ Π½Π° ΡΠΏΠΎΡΡ ΡΠ° ΠΏΠΎΠΊΡΠΏΠΊΠΈ; family days Π΄Π»Ρ Π΄ΡΡΠ΅ΠΉ ΡΠ° Π΄ΠΎΡΠΎΡΠ»ΠΈΡ ; ΠΌΠ°ΡΠ°ΠΆ Π² ΠΎΡΡΡΡ.
- ΠΠ°Π²ΡΠ°Π½Π½Ρ ΡΠ° ΡΠΎΠ·Π²ΠΈΡΠΎΠΊ: Π΄ΠΎΡΡΡΠΏ Π΄ΠΎ ΠΏΠΎΠ½Π°Π΄ 130 Π½Π°Π²ΡΠ°Π»ΡΠ½ΠΈΡ ΠΎΠ½Π»Π°ΠΉΠ½-ΡΠ΅ΡΡΡΡΡΠ²; ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½Ρ Π½Π°Π²ΡΠ°Π»ΡΠ½Ρ ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΈ Π· CX, Data, IT Security, ΠΡΠ΄Π΅ΡΡΡΠ²Π°, Agile. ΠΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½Π° Π±ΡΠ±Π»ΡΠΎΡΠ΅ΠΊΠ° ΡΠ° ΡΡΠΎΠΊΠΈ Π°Π½Π³Π»ΡΠΉΡΡΠΊΠΎΡ.
- ΠΡΡΡΠ° ΠΊΠΎΠΌΠ°Π½Π΄Π°: Π½Π°ΡΡ ΠΊΠΎΠ»Π΅Π³ΠΈ β ΡΠ΅ ΡΠΏΡΠ»ΡΠ½ΠΎΡΠ°, Π΄Π΅ Π²ΡΡΠ°ΡΡΡΡΡ Π΄ΠΎΠΏΠΈΡΠ»ΠΈΠ²ΡΡΡΡ, ΡΠ°Π»Π°Π½Ρ ΡΠ° ΡΠ½Π½ΠΎΠ²Π°ΡΡΡ. ΠΠΈ ΠΏΡΠ΄ΡΡΠΈΠΌΡΡΠΌΠΎ ΠΎΠ΄ΠΈΠ½ ΠΎΠ΄Π½ΠΎΠ³ΠΎ, Π²ΡΠΈΠΌΠΎΡΡ ΡΠ°Π·ΠΎΠΌ ΡΠ° Π·ΡΠΎΡΡΠ°ΡΠΌΠΎ. Π’ΠΈ ΠΌΠΎΠΆΠ΅Ρ Π·Π½Π°ΠΉΡΠΈ ΠΎΠ΄Π½ΠΎΠ΄ΡΠΌΡΡΠ² Ρ ΠΏΠΎΠ½Π°Π΄ 15-ΡΠΈ ΠΏΡΠΎΡΠ΅ΡΡΠΉΠ½ΠΈΡ ΠΊΠΎΠΌβΡΠ½ΡΡΡ, ΡΠΈΡΠ°ΡΡΠΊΠΎΠΌΡ ΡΠΈ ΡΠΏΠΎΡΡΠΈΠ²Π½ΠΎΠΌΡ ΠΊΠ»ΡΠ±Π°Ρ .
- ΠΠ°ΡβΡΡΠ½Ρ ΠΌΠΎΠΆΠ»ΠΈΠ²ΠΎΡΡΡ: ΠΌΠΈ Π·Π°ΠΎΡ ΠΎΡΡΡΠΌΠΎ ΠΏΡΠΎΡΡΠ²Π°Π½Π½Ρ Π²ΡΠ΅ΡΠ΅Π΄ΠΈΠ½Ρ Π±Π°Π½ΠΊΡ ΠΌΡΠΆ ΡΡΠ½ΠΊΡΡΡΠΌΠΈ.
- ΠΠ½Π½ΠΎΠ²Π°ΡΡΡ ΡΠ° ΡΠ΅Ρ Π½ΠΎΠ»ΠΎΠ³ΡΡ. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra, security), Swift (IOS), Kotlin (Android). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
- ΠΡΠΎΠ³ΡΠ°ΠΌΠ° ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ Π·Π°Ρ ΠΈΡΠ½ΠΈΠΊΡΠ² Ρ Π·Π°Ρ ΠΈΡΠ½ΠΈΡΡ: ΠΌΠΈ Π·Π±Π΅ΡΡΠ³Π°ΡΠΌΠΎ ΡΠΎΠ±ΠΎΡΡ ΠΌΡΡΡΡ ΡΠ° Π²ΠΈΠΏΠ»Π°ΡΡΡΠΌΠΎ ΡΠ΅ΡΠ΅Π΄Π½Ρ Π·Π°ΡΠΎΠ±ΡΡΠ½Ρ ΠΏΠ»Π°ΡΡ ΠΌΠΎΠ±ΡΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠΌ. ΠΠ»Ρ Π²Π΅ΡΠ΅ΡΠ°Π½ΡΠ² ΡΠ° Π²Π΅ΡΠ΅ΡΠ°Π½ΠΎΠΊ Ρ Π½Π°Ρ Π΄ΡΡ ΠΏΡΠΎΠ³ΡΠ°ΠΌΠ° ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΠΈ, ΡΠΎΠ·Π²ΠΈΠ²Π°ΡΡΡΡΡ Π²Π΅ΡΠ΅ΡΠ°Π½ΡΡΠΊΠ° ΡΠΏΡΠ»ΡΠ½ΠΎΡΠ° ΠΠ°Π½ΠΊΡ. ΠΠΈ ΠΏΡΠ°ΡΡΡΠΌΠΎ Π½Π°Π΄ ΠΏΡΠ΄Π²ΠΈΡΠ΅Π½Π½ΡΠΌ ΠΎΠ±ΡΠ·Π½Π°Π½ΠΎΡΡΡ ΠΊΠ΅ΡΡΠ²Π½ΠΈΠΊΡΠ² ΡΠ° ΠΊΠΎΠΌΠ°Π½Π΄ Π· ΠΏΠΈΡΠ°Π½Ρ ΠΏΠΎΠ²Π΅ΡΠ½Π΅Π½Π½Ρ Π²Π΅ΡΠ΅ΡΠ°Π½ΡΠ² Π΄ΠΎ ΡΠΈΠ²ΡΠ»ΡΠ½ΠΎΠ³ΠΎ ΠΆΠΈΡΡΡ. Π Π°ΠΉΡΡΠ°ΠΉΠ·Π΅Π½ ΠΠ°Π½ΠΊ Π²ΡΠ΄Π·Π½Π°ΡΠ΅Π½ΠΈΠΉ ΡΠΊ ΠΎΠ΄ΠΈΠ½ Π· Π½Π°ΠΉΠΊΡΠ°ΡΠΈΡ ΡΠΎΠ±ΠΎΡΠΎΠ΄Π°Π²ΡΡΠ² Π΄Π»Ρ Π²Π΅ΡΠ΅ΡΠ°Π½ΡΠ² (Forbes).
Π§ΠΎΠΌΡ Π Π°ΠΉΡΡΠ°ΠΉΠ·Π΅Π½ ΠΠ°Π½ΠΊ?β―
ΠΠ°ΡΠ° Π³ΠΎΠ»ΠΎΠ²Π½Π° ΡΡΠ½Π½ΡΡΡΡ β Π»ΡΠ΄ΠΈ Ρ ΠΌΠΈ Π΄Π°ΡΠΌΠΎ ΡΠΌ ΠΏΡΠ΄ΡΡΠΈΠΌΠΊΡ Ρ Π²ΠΈΠ·Π½Π°Π½Π½Ρ, Π½Π°Π²ΡΠ°ΡΠΌΠΎ, Π·Π°Π»ΡΡΠ°ΡΠΌΠΎ Π΄ΠΎ Π·ΠΌΡΠ½. ΠΡΠΈΡΠ΄Π½ΡΠΉΡΡ Π΄ΠΎ ΠΊΠΎΠΌΠ°Π½Π΄ΠΈ Π Π°ΠΉΡΡ, Π°Π΄ΠΆΠ΅ Π΄Π»Ρ Π½Π°Ρ Π’Π ΠΌΠ°ΡΡ Π·Π½Π°ΡΠ΅Π½Π½Ρ!β―
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ΠΠΎΠΆΠ»ΠΈΠ²ΠΎΡΡΡ Π΄Π»Ρ Π²ΡΡΡ :β―
- Π Π°ΠΉΡ ΠΊΠ΅ΡΡΡΡΡΡΡ ΠΏΡΠΈΠ½ΡΠΈΠΏΠ°ΠΌΠΈ, ΡΠΎ ΡΠΎΠΊΡΡΡΡΡΡΡΡ Π½Π° Π»ΡΠ΄ΠΈΠ½Ρ ΡΠ° ΡΡ ΡΠΎΠ·Π²ΠΈΡΠΊΡ, Ρ ΡΠ΅Π½ΡΡΡ ΡΠ²Π°Π³ΠΈ 5β―500 ΡΠΏΡΠ²ΡΠΎΠ±ΡΡΠ½ΠΈΠΊΡΠ² ΡΠ° ΠΏΠΎΠ½Π°Π΄ 2,7 ΠΌΡΠ»ΡΠΉΠΎΠ½ΠΈ ΠΊΠ»ΡΡΠ½ΡΡΠ²β―β―
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Π Π Π°ΠΉΡΡ ΡΠΈ ΠΌΠ°ΡΡ Π·Π½Π°ΡΠ΅Π½Π½Ρ!β―
ΠΠ°ΠΆΠ°ΡΡ Π΄ΡΠ·Π½Π°ΡΠΈΡΡ Π±ΡΠ»ΡΡΠ΅? β ΠΡΠ΄ΠΏΠΈΡΡΠΉΡΡ Π½Π° Π½Π°Ρ Ρ ΡΠΎΡ.ΠΌΠ΅ΡΠ΅ΠΆΠ°Ρ : Facebook, Instagram, LinkedInβ―
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Β· 72 views Β· 18 applications Β· 1d
Customer support representative to $900
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 0.5 years of experience Β· Upper-IntermediateWe are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its well-deserved place in the niche by focusing on tech innovations like AI,...We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its well-deserved place in the niche by focusing on tech innovations like AI, unconventional approaches to Users, and meticulously created algorithms.
We are looking for a Customer Support Representative who will join and strengthen our team. A well-coordinated, experienced team of 20+ people has a successful experience of creating businesses aimed at adults.
CSβs role is all about addressing issues raised to ensure our users have the best possible experience and keeping our online community safe. You will also work with our Operations, Product, and Developers teams to share and implement customer feedback that will skyrocket our business.
What are our goals?
- Our efforts are aimed at maintaining high-quality services;
Business and team scaling according to needs.
You are the match if you strive:
- Passionate about high-level Customer service to proactively help and retain;
- Troubleshoot issues and see them through to resolution;
- Dealing with billing matters;
- Collect and handle feedback from Customers;
- Take ownership of Customer requests;
Never stop learning and growing!
What does it take to join us?
- β₯ 6 months of experience as a Support / CSR;
- Advanced/Upper-Intermediate English, both written and spoken;
- You currently live in Europe or Central/Western regions of Ukraine;
- Experience in a customer-focused environment and building lasting relationships with customers;
- Ability to work under minimal supervision with a track record of exceeding targets, KPIβs SLAs in a fast-paced and changing environment;
- Quick learner with analytical skills;
- Multitasking and prioritizing;
Ability to abstract problems and find solutions proactively.
Very nice-to-have:
- Background in education;
- Experience of working with CRM (Zendesk, Freshdesk, Intercom, etc.);
- Experience in Billing/Technical matters;
- Sales and retention experience.
What do we offer?
- Ability to grow professionally along with a company growth;
- Flexible schedule with 120 hours per month, for now, 3/3 pattern with variations of morning (07:00β15:00), day (15:00β23:00), night (23:00β07:00);
- Feedback-driven and open-minded culture and fair recognition of strong contributors to the companyβs success;
- Minimum bureaucracy and maximum independence;
- Ability to use the corporate library and develop deep knowledge in a professional domain
Selection stages:HR interview
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Passing the test task
Interview with the Support Lead