Jobs at Djinni

The goal of this position is to make the support team a key feedback hub, ensuring efficient operations so that players receive quick and high-quality responses to their inquiries and the team receives ongoing feedback.

Support should not only resolve player issues but also be a source of direct feedback in the following areas:

Providing fast and high-quality responses to players to build trust and loyalty.

Early detection of errors and problems (tech issues, bugs, incorrect payment systems, or product bugs). Support should be the first to receive signals and immediately pass them on to the teams to resolve any product-related issues.

Product (information about any glitches or inconveniences so that changes can be made promptly).

Increasing retention (systematic handling of player complaints and inconveniences).
 

Candidate Requirements:

• Experience in iGaming (betting/casino) is a must, preferably with an understanding of the specifics of support and retention work;
• Experience working with Tier 3 markets (Africa is a big plus) - understanding of local specifics, player characteristics, Mentality and communication channels;
• Familiarity with CRM systems and support services (Zendesk, Freshdesk, Intercom, or similar);
• Understanding of SLAs and support metrics (average response time, ticket resolution time, CSAT, NPS, First Contact Resolution);
• Skills in analyzing player requests and transmitting structured feedback to marketing, product, and payment systems;
• Experience writing/adapting scripts for operators and developing knowledge bases (FAQs);
• Experience with retention tools (reactivation, player segmentation, email/SMS/WhatsApp communication) is desirable;
• Flexibility and agility – willingness to combine the responsibilities of Support Manager and Retention Manager initially;
• Confident English (preferably, knowledge of French is a big plus).
   

A plus:

• Experience managing outsourced support teams;
• Experience launching a support department from scratch;
• Implementation experience CRM/Helpdesk systems in new projects;
• Understanding African specifics (local payments, slang, player mentality);

Key responsibilities:

• Structure development;
• Determine channels (chat, WhatsApp, Telegram, email);
• Set up SLAs (response and resolution deadlines)
• Build an escalation process (payments, KYC, bugs - forward to the appropriate departments)

Outsourcing:

• Agree on KPIs and terms;
• Launch pilots and monitor quality;
• Conduct daily performance analysis;
• Operational work;
• Monitor tickets, queues, and SLAs;
• Manage incidents (quickly notify the team, record causes);
• Provide regular reports and statistics;
  Knowledge and control:
• KYC/AML processes, chargebacks, payment statuses;
• Responsible gambling and compliance;
• Basic CRM tools and Knowledge Base.

At Balancify, we’re redefining finance to be transparent, inclusive, and built for the next generation. Banking shouldn’t feel like a black box — we make it clear, accessible, and trustworthy. Our real strength is the team: not just roles, but builders creating something meaningful together.

What you’ll do:

• Apply cloud security best practices: IAM, encryption, compliance  

• Diagnose and resolve complex infrastructure issues  

• Develop and maintain IaC with Terraform, CloudFormation, and scripts (Python, Bash, Go)  

• Drive end-to-end observability, define SLOs/error budgets, and maintain actionable dashboards  

• Manage secrets & keys (AWS KMS/Secrets Manager), automate rotation, and maintain audited access  

• Keep payment processing highly available & low-latency: capacity planning, autoscaling, load/performance testing

We’re looking for you if you:

• Have 4+ years in DevSecOps/SRE/Cloud Engineering  

• Strong AWS knowledge (IAM, VPC, KMS, Secrets Manager)  

• Experience with IaC (Terraform/CloudFormation) and automation scripting  

• Proficient in observability tools (Prometheus, Grafana, ELK, OpenTelemetry)  

• Hands-on with CI/CD, Docker/Kubernetes, and security best practices

• Analytical, proactive, and able to balance speed, security, and reliability 

Bonus points for:  

• Experience in FinTech, high-load, or regulated environments  

• Knowledge of PCI DSS, SOC2, or other compliance frameworks  

• Performance/security testing expertise

Why join us?

• Build and secure the backbone of a next-generation fintech product

• Be part of a team that values ownership, collaboration, and innovation

• Directly influence system resilience, security, and performance

• Flexible, supportive, and growth-oriented environment

🚀 Ready to keep our systems secure, scalable, and blazing fast? Apply now and join Balancify!

We are looking for an experienced Senior Frontend Engineer with deep technical expertise and a passion for development.

As a Senior Frontend Engineer, you will design, develop, and optimize marketing funnels that drive engagement, conversions, and revenue. You’ll collaborate closely with marketing strategists and developers to create seamless user experiences and ensure the high quality of the memoryOS project.

The core value for us — strong ownership skills, taking responsibility for results, driving tasks to completion, and approaching them with a focus on efficiency and quality.

Ready to be part of a modern, fast-growing, #1 product in its niche while gaining extensive professional growth? Apply now!

Who are we?

memoryOS is the world’s #1 app for improving memory and focus, helping people overcome the forgetting curve and retain needed knowledge. Proven learning and memory techniques are merged with Duolingo-like gamified e-learning with patented virtual mind palace tech. Co-founded by 2X World Memory Champion — Jonas von Essen.

We're a remote team of 30 diverse, like-minded professionals, united in solving the problem of the forgetting curve.
 

We are proud to be the Most Funded App on Kickstarter. memoryOS was featured on TechCrunch and recognized by Google Brands Accelerator as a product that is “light years ahead of any other company in memory space”.

Why work with us?

• We are open and transparent about our operations, decisions, and performance and foster trust with customers, investors, and employees.
• We can share our ideas, concerns, and perspectives openly.
• We appreciate direct and constructive feedback, where problems are solved openly and where we commit to facing reality, no matter how challenging.
• We are respectful, value the diverse perspectives of our employees, clients, and partners, and recognize each individual’s contributions.
• We are proud that each team member has the chance to influence project development and contribute to its success.

Tech Stack:

• React
• TypeScript
• Javascript
• Git

What you’ll be working on:

Landing Page & Funnel Development

• Develop high-converting landing pages optimized for marketing campaigns and dynamic personalization.
• Build and optimize marketing funnels & checkout integrations.
• Implement advanced form handling, lead capture flows, and multi-step funnel interfaces.

Tracking, A/B Testing & Conversion Optimization

• Experience setting up and optimizing A/B testing and personalization strategies using tools such as Convert.com, GrowthBook, Optimizely, etc.
• Ensure accurate tracking of marketing pixels, conversion tracking (Facebook Ads, Google Ads, TikTok, etc.), and event triggers.
• Debug and troubleshoot frontend tracking issues to ensure data accuracy.

Frontend Performance & UX Optimization

• Optimize pages for speed, responsiveness, and SEO, maximizing ad quality scores.
• Improve frontend performance using Core Web Vitals, Lighthouse, GTmetrix, Google PageSpeed, lazy loading, asset bundling, etc.
• Ensure cross-browser and cross-device compatibility to maximize campaign reach.
• Create reusable, modular UI components for rapid deployment.

Collaboration & Technical Integration

• Collaborate with developers, QA engineers, designers, Product Owners, and marketing teams to refine tracking and analytics strategies.
• Integrate frontend solutions with third-party services and CRMs (GoHighLevel, HubSpot, ActiveCampaign, etc.)

Code Quality & Best Practices

• Write clean, maintainable, and efficient front-end code
• Participate in code reviews, sprint planning, and product discussions
• Contribute to continuous improvements in performance, scalability, and quality
• Stay up-to-date with industry trends and emerging technologies

About you:

• 5+ years of proven experience as a Frontend Developer, specializing in optimizing frontend solutions for marketing funnels.
• Strong expertise in React.js and TypeScript.
• Solid experience with mobile-first and responsive development across web and mobile platforms.
• Experience in technical design and application architecture (building applications from scratch to production).
• Experience building client—server architecture, understanding principles and design patterns.
• Excellent analytical and ownership skills.
• Creative problem-solving mindset with high ethical standards.
• Proactive, reliable, and committed to continuous self-development.
• English proficiency (B2+).

Optional green flags:

• Experience with rich UI applications (animations, parallax, visually intensive components).
• Payment systems integration (Stripe, Solidgate, etc.).
• Experience working with WebView.
• Developing admin interfaces and internal tools.
• Integration of A/B testing frameworks and analytics services.

You will also get:

• The opportunity to influence technical trends on the project and take responsibility for making ownership of the right decisions.
• Developing solutions that have a direct impact on business.
• Transparent management and regular feedback.
• Enjoy a vacation and paid sick leave days to relax every year.
• Fully remote: you are free to choose your productive work time and place.
• Friendly atmosphere and supportive team: your voice matters, your ideas are heard, and we celebrate wins together.

Getting the job

Enjoy building a top-level product with us while gaining extensive professional experience in a company with an important mission.

Step by step for this position:

1. Screening interview with Recruiter (up to 1 hour): To discuss the position, check basic competencies, and culture fit.
2. Technical interview with CTO and Full Stack Technical Lead( up to 2 hours): Detailed сase approach to identify experience, technical skills, and core competencies.
3. Full Day (up to 5 hours): Have an opportunity to work with a Full Stack Technical Lead, solve tech problems, and write code.
4. Referral: Recommendations from the previous workplace.
5. Offer call (30 min): Discussion of a Job Offer Proposal.

Let’s make the world remember!

About Retently

Retently is a Customer Experience Management platform for SaaS, Ecommerce & Financial Services companies.

Our product helps businesses collect, understand, track, integrate, and automate customer feedback.

About the Team

We are a small, fully distributed team working from Ukraine and Moldova, operating for 10+ years.

About the Role

We are looking for a Customer Support / Success Specialist to join our team during the second shift (16:00 – 00:00 UA time). You’ll be the first point of contact for our customers, helping them troubleshoot issues, answer questions, and ensure they succeed with Retently.

Your work will directly impact customer satisfaction and retention by making sure our clients get the most value out of our product.

Responsibilities

• Provide timely and clear support to customers via email, chat, and occasional calls.
• Guide customers in using Retently’s features to meet their goals.
• Troubleshoot technical issues and escalate when necessary.
• Document common issues, solutions, and feedback for the product team.
• Collaborate with colleagues to improve support processes and customer onboarding.

Requirements

• Excellent written and spoken English (C1+ level preferred).
• 1–2 years of experience in customer support, customer success, or a similar client-facing role (preferably in SaaS).
• Strong communication skills and empathy when interacting with customers.
• Ability to learn quickly and explain technical concepts in simple terms.
• Comfortable working independently during the second shift (16:00 – 00:00 UA time).
• Familiarity with SaaS products and general web tools.

Application Requirement

As part of your application, please submit a 30-seconds Loom or Google Drive video recording where you:

• Introduce yourself.
• Present the Gmail interface and walk us through how you typically manage and organize emails.

Tools We Use

• Gmail & GSuite
• Intercom / Help desk tools
• Linear
• Google Meet
• Airtable
• Notion
• Slack

QIT Software is looking for an experienced Marketplace Manager to a fast-growing women’s fashion retailer. This role is all about maximizing visibility, driving conversions, and staying ahead with promotions and trends. You’ll be responsible for optimizing product content, running campaigns, and making sure our brand stands out on these highly competitive platforms.

Requirements:

• 3+ years managing Amazon, SHEIN, or TikTok Shop (fashion/apparel strongly preferred).
• Proven ability to grow sales through listing optimization, promotions, and campaign management.
• Familiarity with analytics tools (Helium10, DataDive, SHEIN dashboards, TikTok Ads Manager).
• Strong eye for content, merchandising, and what drives conversions on social commerce.
• Ability to adapt quickly to platform changes and emerging marketplace trends.

Responsibilities:
Amazon
• Conduct keyword research and optimize titles, bullet points, and descriptions.
• Create and update A+ content for each style.
• Manage and test images, thumbnails, and videos to improve CTR and conversion.
• Coordinate promotions, coupons, and campaign placements to boost sales velocity.

SHEIN
• Optimize product listings for search and conversion (titles, attributes, SEO tags).
• Upload and refresh images, videos, and swatches per style.
• Coordinate with SHEIN’s promotions team on flash deals, campaigns, and trending opportunities.
• Monitor analytics to identify high-performing and underperforming SKUs.

TikTok Shop
• Build and optimize product pages and landing experiences for TikTok audiences.
• Develop creative testing strategies for short-form video ads and product showcases.
• Work with influencers/affiliates through TikTok Shop’s ecosystem to drive revenue.
• Analyze campaign performance and refine approach to lower CAC and increase ROAS.

What Success Looks Like
• Improved conversion rates and visibility across Amazon, SHEIN, and TikTok Shop.
• Increased sales through consistent listing optimization and creative testing.
• High engagement with promotions and campaigns, driving incremental revenue.
• Strong cross-platform performance with scalable playbooks for each channel.

Work conditions:
• The ability to work remotely from anywhere in the world;
• Flexible work schedule, no micromanagement, no strict deadlines and free overtime work;
• Revision of wages every year or on an individual basis;
• Accounting support and full payment of taxes by the company;
• 100% compensation for remote English lessons;
• 15 paid leaves (PTO) and public holidays.

We’re looking for a Manual QA Engineer with experience in testing web and mobile applications.

What you’ll do:

• Test web & mobile apps: functional, regression, smoke, exploratory;

• Plan & execute test cases, checklists, and acceptance criteria;

• Track, describe, and prioritize defects (Linear/Jira);

• Test APIs (REST) & databases (SQL);

• Collaborate closely with developers, designers, and analysts;

• Improve QA processes and automate repetitive tasks.

We’re looking for you if you:

• Have 3+ years in Manual QA;

• Know QA methodologies & test design;

• Have experience with web & mobile testing tools (DevTools, Charles);

• Can test APIs (Postman/Swagger) and write SQL queries;

• Are familiar with git & CI/CD pipelines;

• Have Upper-Intermediate English;

• Are analytical, proactive, and detail-oriented.

Bonus points:

• Security/performance/accessibility testing;

• ISTQB certification;

• Experience working in FinTech, WEB3 or other fast-paced.

Why join us?

• Shape the next-generation fintech product;

• Be part of a team that values collaboration, innovation, and impact;

• Influence product quality and user experience at every stage;

• Flexible, supportive, and growth-oriented environment.

Ready to make finance clear, fair, and fun? 
Apply now and help us build Balancify! 🚀

About the Role:

Team of friends and key IT specialists in entertainment and game dev industries.

What We’re Building:

Single-sourced, multi-branded, highly customizable and configurable, performant, and SEO-optimized entertainment B2C platform, using best CI/CD and DevOps practices.

What We’re Looking For:

Join the Front-End team which is building a flexible user-facing Portal with games integration, as well as Headless CMS and Apollo Federation GraphQL microservices for platform operations. Participate in architectural decision-making and build the platform together with a team of trusted professionals. Learn and follow the most best-practical ways to create the most enjoyable product for customers and witness the rise of the top industry-leading entertainment platform ;)

• Create rich and complex SSG (Static site generation) solution (Portal website with games integration, Headless CMS).
• Create production-ready GraphQL back-end for Front-end as well as Headless CMS.
• Full development cycle (from accepting business requirements - to delivering changes to production, monitoring, and performance tuning, including all the fun stuff of CI/CD like unit-testing, code review, and feature toggling).

• Closely communicate with team, and other colleagues, provide the best solutions, and influence to the product.

   

Your Qualification:

• Work experience with commercial projects over 3 years.
• Experience in front-end development targeting mobile and desktop browsers on different devices.
• Excellent knowledge of JavaScript Core, ES6+, HTML5, CSS3, CSS-in-JS.
• React/Apollo/Jest ecosystem knowledge and experience.
• Node.js and its ecosystem knowledge.
• Proven experience in tests creation and other CI/CD practices.
• Experience in code review, refactoring, cross-team communication skills.
• GitLab, JIRA, Confluence.

• Understanding and experience with Server Side Rendering approach.

   

What You’ll Do:

• Lead Development: Drive the creation of a robust, flexible, and scalable platform by contributing to the architecture, design, and implementation of a user-facing portal and supporting back-end systems.
• Build Solutions: Develop a rich SSG (Static Site Generation) portal with game integrations and a headless CMS using modern frameworks like React, Next.js, and Apollo.
• GraphQL Backend: Design and build production-ready GraphQL APIs for the front-end and CMS
• Optimize and Scale: Lead optimization and refactoring initiatives, enhancing performance, maintainability, and scalability.
• Full Lifecycle Ownership: Handle the entire development cycle, from requirement analysis to deployment, monitoring, and performance tuning.

• Collaboration: Work closely with the team to deliver high-quality solutions, mentor team members, and contribute to cross-team discussions and decision-making.

   

Nice to Have:

• Knowledge of Next.js and Material UI ecosystem (Atomic-base design).
• Experience in applying multi-branding concepts for a single cross-platform product.
• Experience in Strapi, Immutable, Lodash, Storybook, http://Webdriver.io, Rushjs, or similar monorepo solutions.
• Experience with GraphQL (Apollo Federation) and/or commercial experience in development with regular microservice architecture.
• Experience in https://trunkbaseddevelopment.com/ and their CI/CD processes implementation
• Experience with Jamstack.
• Experience with Nginx, Docker, Kubernetes, AWS, HELM, CDN/Cloudflare.
• Experience in SEO and performance optimization and in code performance analysis.

• Experience in Webpack, pnpm.

   

Soft Skills:

• Knowledge sharing abilities.
• Communication skills.
• Written English.

• Be ready to take responsibility for your technical decisions.

   

We offer:

• Flexible work schedule remotely
• Paid sick leave and vacation days
• Necessary equipment for work as needed
• Opportunity to participate in company's internal events: open discussions
• Product meetups and training sessions on soft skills development

• Absence of micromanagement, hierarchy, quick decision-making.

   

If you’re ready to bring your expertise to a dynamic and growing team, join us and be a part of our exciting journey.

We are looking for an experienced SEO specialist in the gambling/iGaming niche who is ready to own the SEO direction, drive growth, and take full responsibility for results.

What you’ll do:

• Develop and execute SEO strategies for gambling/iGaming projects.
• Work independently: plan, analyze, and deliver reports without constant supervision.
• Test hypotheses and validate what really works.
• Research and apply new opportunities to grow organic traffic.
• Work with analytics tools (Google Analytics, Search Console, Ahrefs, Semrush, etc.).

Requirements:

• Proven experience in SEO for gambling/iGaming (2+ years).
• Ability to manage SEO direction independently.
• Strong analytical and organizational skills.
• Experience preparing clear and timely reports.
• Proactive communication: ask questions, explain what you need to deliver results.
• Understanding of international SEO specifics (a plus).

We offer:

• Exciting gambling/iGaming projects with room for your own initiatives.
• Full trust and autonomy — what matters is the result.
• Competitive compensation.
• Flexible remote format.

Job Description:

- Located in Lviv

-Good Requirement analysis skills

- Good defect finding and reporting skills

- English - Intermediate+

- Knowledge of testing theory (test types, test cases, bug reports, etc.)

- Knowledge of operating systems, network protocols, and databases

Job Responsibilities:

- Watching movies and improving content quality

- Searching and reporting content issues

- Communication with involved teams 

Department/Project Description:

Do you believe it is possible to get payment for your hobby? If you're a real Movie Fan, you have a good chance! 

Have a passion to get high quality content to watch?

Do you feel that you can watch that all the day long and provide valuable comments to raise movie quality?

Join content experts team to watch lots of movies, share your thoughts on cast, producers and post-credits scenes! We lookup for people, who are really passionate and are ready to invest theirs passion to Media.

⚡ Lead Generation Specialist

We are looking for a Lead Generation Specialist to join our team and help identify and engage potential clients through various channels, including LinkedIn, Upwork, and other platforms.
This role involves actively searching for leads, communicating with prospects, and preparing analytics to improve our sales processes.

Requirements:

• 6+ months of commercial experience in lead generation or a similar role.
• Proactive and goal-oriented mindset.
• Strong written and verbal communication skills.
• Ability to conduct professional business correspondence.
• Proficiency with office tools (MS Office, Google Docs).
• Experience working with LinkedIn, Clutch, Upwork.
• Experience negotiating or corresponding with international clients (a plus).
• English level B1+.
• Strong interpersonal and communication skills.
• Self-organization and responsibility.

• Results-driven approach.

   

Responsibilities:

• Search for potential clients and maintain a lead database.
• Process leads in the CRM system.
• Manage and grow corporate LinkedIn pages.
• Work with Upwork and other platforms to generate leads.
• Maintain documentation related to the lead generation process.
• Conduct negotiations with leads in English.
• Collect and process feedback from clients.

• Prepare reports and analytics on lead generation performance.

   

💡 Interested in this opportunity?

If this sounds like the right role for you, please send us your CV — we’d love to hear from you!

MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products.

At MacPaw, we believe humans and technology can reach their greatest potential together. 

MacPaw is proud to be Ukrainian. The support and development of Ukraine are significant parts of the company’s culture. MacPaw gathers open-minded people who support each other and aspire to change the world around us.

We’re looking for a Senior SEO Professional who’s excited about AI, automation, and where search is headed next. You’ll take the lead on our organic visibility - from Google to ChatGPT and beyond by building systems, optimizing for platforms, and scaling what works.

You’ll join Setapp - a subscription-based app service for macOS and iOS. It provides access to 250+ Mac and iOS apps for daily tasks covering productivity, lifestyle, web development, Mac maintenance, creativity, writing, education, and personal finance.

If you’re eager to shape the future of search across Google and next-gen platforms like ChatGPT and Perplexity — and build scalable systems that drive lasting organic growth — we’d love to hear from you!

In this role, you will:

• Own and grow SEO strategies across Google, AI Overviews, ChatGPT, and other platforms
• Define product-led SEO strategy, execute SEO plans, and validate with Content Marketing Manager and PMM in alignment with the customer journey and product marketing strategy
• Build scalable SEO systems and frameworks that support long-term growth
• Design, review, and optimize website architecture for crawlability, internal linking, semantic relevance, and topical authority
• Define and execute on-page, off-page, and technical SEO activities, including content relevancy, structured data, Core Web Vitals, and link-building strategies 
• Use tools, scripts, and automation to improve research, performance tracking, content workflows, and optimize repetitive SEO tasks

Skills you’ll need to bring:

• 3+ years of hands-on SEO experience with measurable impact
• Strong in both keyword strategy and technical SEO
• Experience using AI tools like ChatGPT, Claude, and SEO-focused automation platforms
• Skilled with tools like Ahrefs, Screaming Frog, Google Analytics, Search Console, etc
• In-depth experience with website analytics tools
• You’re independent, proactive, and not afraid of testing bold ideas
• At least an upper-intermediate level of English

As a plus:

• Experience with programmatic SEO or scaling large content libraries
• Background in SaaS SEO

What we offer:*

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. MacPaw Foundation intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Whatever your dreams and aspirations are, we have you covered. Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

*Some benefits are under development with adjustments possible in 2025.

About us:
Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the client:
Our client's mission is to reduce the time and money enterprises spend on state-of-the-art technology by 99%. It is the core constraint that drives the product philosophy. It forces the company to reject incremental improvements and pursue fundamental breakthroughs. These principles are the operating system for how the company thinks, builds, and ships. They are how the company turns radical ambition into reality.

About the role:
We are looking for a Full Stack AI Engineer who will join the team. You'll be an architect of the revolution against enterprise tech waste. You'll build the core platform and intelligent agents that power the company's mission — not optimizing existing workflows, but eliminating them entirely.

Requirements:
- 5+ years of industry experience in product-centric full-stack engineering roles;
- Very strong software engineering background with deep expertise in Python/Typescript.
- Hands-on LLM product patterns (prompting, tool use, routing, evals, regression testing);
Experience of working with Agents & LLMs:
- LangGraph/LangChain (know its limitations & trade-offs);
- Multi-provider routing, prompt tooling, trace/eval discipline (LangSmith);

Experience of working with Knowledge & Search Technologies:
- Vector — pgvector on PostgreSQL (semantic);
- Graph traversal — Cypher on Neo4j (relationships & enterprise context graph);
- Keyword/BM25 — lexical precision;
- Cross-Encoder (BGE Reranker) + RRF (blend lists robustly);
Deep knowledge of working with Data & Databases:
- PostgreSQL (Cloud SQL) — primary OLTP;
- SQLAlchemy and BigQuery — analytics/outcomes & cost/waste telemetry;
- Redis (Memorystore) — caching + lightweight queue/broker;
- GCS — object storage (files, audio, artifacts);

Responsibilities:
Design & Build Autonomous Agents:
- Tackle the end-to-end challenge of creating agents that solve open-ended enterprise problems.
- Wrangling high-volume enterprise data, building robust evaluation frameworks.
- Mastering the interplay between LLM prompting, fine-tuning, and scalable system architecture.
- Lead Customer Conversations & Translate to Product: Work directly with customer executives to translate their most critical objectives into breakthrough product features.
- Build the "New": Own the most audacious hypotheses, like fully autonomous optimization agents that replace entire consulting engagements and obsolete the need for army-style deployments.
- Master Deep Context: Build systems that understand enterprise architecture patterns better than most architects, automatically discovering waste and optimization opportunities.
- Take single-threaded ownership of core AI product areas, with end-to-end responsibility for customer success and business outcomes.
- Double as a Forward Deployed Engineer: Work regularly onsite with customers, and actually work with the systems.
- Every customer engagement becomes R&D for the platform, turning individual pain points into generalizable breakthroughs that serve the entire customer base

About us:
Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the client:
Our client's mission is to reduce the time and money enterprises spend on state-of-the-art technology by 99%. It is the core constraint that drives the product philosophy. It forces the company to reject incremental improvements and pursue fundamental breakthroughs. These principles are the operating system for how the company thinks, builds, and ships. They are how the company turns radical ambition into reality.

About the role:
We are looking for a Full Stack AI Engineer who will join the team. You'll be an architect of the revolution against enterprise tech waste. You'll build the core platform and intelligent agents that power the company's mission — not optimizing existing workflows, but eliminating them entirely.

Requirements:
- 5+ years of industry experience in product-centric full-stack engineering roles;
- Very strong software engineering background with deep expertise in Python/Typescript.
- Hands-on LLM product patterns (prompting, tool use, routing, evals, regression testing);
Experience of working with Agents & LLMs:
- LangGraph/LangChain (know its limitations & trade-offs);
- Multi-provider routing, prompt tooling, trace/eval discipline (LangSmith);

Experience of working with Knowledge & Search Technologies:
- Vector — pgvector on PostgreSQL (semantic);
- Graph traversal — Cypher on Neo4j (relationships & enterprise context graph);
- Keyword/BM25 — lexical precision;
- Cross-Encoder (BGE Reranker) + RRF (blend lists robustly);
Deep knowledge of working with Data & Databases:
- PostgreSQL (Cloud SQL) — primary OLTP;
- SQLAlchemy and BigQuery — analytics/outcomes & cost/waste telemetry;
- Redis (Memorystore) — caching + lightweight queue/broker;
- GCS — object storage (files, audio, artifacts);

Responsibilities:
Design & Build Autonomous Agents:
- Tackle the end-to-end challenge of creating agents that solve open-ended enterprise problems.
- Wrangling high-volume enterprise data, building robust evaluation frameworks.
- Mastering the interplay between LLM prompting, fine-tuning, and scalable system architecture.
- Lead Customer Conversations & Translate to Product: Work directly with customer executives to translate their most critical objectives into breakthrough product features.
- Build the "New": Own the most audacious hypotheses, like fully autonomous optimization agents that replace entire consulting engagements and obsolete the need for army-style deployments.
- Master Deep Context: Build systems that understand enterprise architecture patterns better than most architects, automatically discovering waste and optimization opportunities.
- Take single-threaded ownership of core AI product areas, with end-to-end responsibility for customer success and business outcomes.
- Double as a Forward Deployed Engineer: Work regularly onsite with customers, and actually work with the systems.
- Every customer engagement becomes R&D for the platform, turning individual pain points into generalizable breakthroughs that serve the entire customer base

About us:
Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the client:
Our client's mission is to reduce the time and money enterprises spend on state-of-the-art technology by 99%. It is the core constraint that drives the product philosophy. It forces the company to reject incremental improvements and pursue fundamental breakthroughs. These principles are the operating system for how the company thinks, builds, and ships. They are how the company turns radical ambition into reality.

About the role:
We are looking for a Full Stack AI Engineer who will join the team. You'll be an architect of the revolution against enterprise tech waste. You'll build the core platform and intelligent agents that power the company's mission — not optimizing existing workflows, but eliminating them entirely.

Requirements:
- 5+ years of industry experience in product-centric full-stack engineering roles;
- Very strong software engineering background with deep expertise in Python/Typescript.
- Hands-on LLM product patterns (prompting, tool use, routing, evals, regression testing);
Experience of working with Agents & LLMs:
- LangGraph/LangChain (know its limitations & trade-offs);
- Multi-provider routing, prompt tooling, trace/eval discipline (LangSmith);

Experience of working with Knowledge & Search Technologies:
- Vector — pgvector on PostgreSQL (semantic);
- Graph traversal — Cypher on Neo4j (relationships & enterprise context graph);
- Keyword/BM25 — lexical precision;
- Cross-Encoder (BGE Reranker) + RRF (blend lists robustly);
Deep knowledge of working with Data & Databases:
- PostgreSQL (Cloud SQL) — primary OLTP;
- SQLAlchemy and BigQuery — analytics/outcomes & cost/waste telemetry;
- Redis (Memorystore) — caching + lightweight queue/broker;
- GCS — object storage (files, audio, artifacts);

Responsibilities:
Design & Build Autonomous Agents:
- Tackle the end-to-end challenge of creating agents that solve open-ended enterprise problems.
- Wrangling high-volume enterprise data, building robust evaluation frameworks.
- Mastering the interplay between LLM prompting, fine-tuning, and scalable system architecture.
- Lead Customer Conversations & Translate to Product: Work directly with customer executives to translate their most critical objectives into breakthrough product features.
- Build the "New": Own the most audacious hypotheses, like fully autonomous optimization agents that replace entire consulting engagements and obsolete the need for army-style deployments.
- Master Deep Context: Build systems that understand enterprise architecture patterns better than most architects, automatically discovering waste and optimization opportunities.
- Take single-threaded ownership of core AI product areas, with end-to-end responsibility for customer success and business outcomes.
- Double as a Forward Deployed Engineer: Work regularly onsite with customers, and actually work with the systems.
- Every customer engagement becomes R&D for the platform, turning individual pain points into generalizable breakthroughs that serve the entire customer base

Who We Are:

AIR Media-Tech is a global IT company shaping the future of the creator economy. For over 15 years, we have been empowering digital creators worldwide by providing over 30 innovative tools and services to grow, monetize, and protect their content.

Our Mission:

To help creators thrive by offering tailored solutions, strategic insights, and unmatched support. We identify growth opportunities, expand market reach, and ensure creators succeed at every step of their journey.

We are looking for a specialist who will:

• Develop and implement cold email strategies for various audience segments (creators, brands, agencies).
• Create personalized email campaigns based on the pain points and motivations of the target audience.
• Build and segment email databases (including via LinkedIn, YouTube, and CRM data).
• Conduct A/B testing for subject lines, content, CTAs, and sending times.
• Monitor key metrics (OR, CR, CTR, reply rate, conversion rate, spam monitoring, IP/Domain Health) and optimize campaigns accordingly.
• Ensure high deliverability and compliance with GDPR/CAN-SPAM regulations.
• Coordinate with sales, marketing, and CRM teams to align campaign goals.

What are we looking for?

• At least 2 years of experience launching cold email campaigns (B2B or B2C).
• Proficiency with automation tools (e.g., Reply, Lemlist, Instantly, Woodpecker, Apollo).
• Understanding of deliverability principles, SPF/DKIM, and domain warm-up processes.
• Ability to write compelling, concise, and personalized messages.
• Experience working with CRM systems (HubSpot is a plus).
• Strong analytical thinking and the ability to make data-driven decisions.
• English proficiency at B1+ level.

Would be a plus:

• Experience in digital media, influencer marketing, FinTech, or SaaS industries.
• Basic knowledge of HTML/CSS.
• Understanding of the specifics of platforms like YouTube, TikTok, and others.

The Benefits: 

• High-quality health insurance.
• Remote work and flexible schedule with work-life balance.
• Corporate events for you and your family.
• Online and offline team building for your team. 
• Vacation leave of 18 work days.
• Paid sick leave.
• Corporate library, lectures, and webinars on various topics. 
• Opportunity to participate in volunteer and charitable projects.
• Gifts for birthdays and special occasions (weddings, Christmas, etc.)

Do you want to be involved in outstanding projects? Send us your resume.

We will contact you soon if we feel you could be a good fit!