Jobs Marketing

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a Email Specialist!

Requirements:

- 3+ years of hands-on experience in email deliverability;

- Proven experience working with high-volume sending (3-5m+ emails per month);

- Experience building and managing domain and IP infrastructure;

- Practical experience with Google Postmaster Tools and other postmaster platforms (Mail.ru, Microsoft SNDS, etc.);

- Strong understanding of how major mailbox providers work, especially Gmail;

- Experience warming up domains and dedicated IPs;

- Experience setting up and auditing SPF, DKIM, and DMARC;

- Understanding of SMTP basics and ability to read email headers for troubleshooting;

- Experience working with blacklists and handling delisting processes.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a Retention and Bonus Manager!

Requirements:

- 1.5–3+ years of experience in Bonuses, CRM, Retention;

- Experience independently launching promotional campaigns;

- In-depth understanding of bonus mechanics;

- Knowledge of key metrics: GGR, NGR, Bonus Cost, Turnover, Conversion, and Retention;

- Understanding of player segmentation and lifecycle management;

- Experience with A/B testing;

- Proficiency in Excel and Google Sheets;

- Ability to work with BI tools;

Soft Skills:

- Ability to work independently;

- Analytical thinking;

- Proactive approach;

- Attention to detail.

Responsibilities:

- Independently manage bonus campaigns end-to-end;

- Select bonus mechanics tailored to player segments and lifecycle stages;

- Define bonus terms and calculate their financial impact;

- Analyze campaign performance;

- Optimize Bonus Cost, Conversion, Turnover, and Revenue;

- Develop and test hypotheses;

- Manage the bonus calendar across multiple player segments and GEOs;

- Coordinate launches with CRM, Product, Analytics, Content, and VIP teams.

Our benefits to you:
- Paid annual leave;
- Paid days off;
- RedCore TEAM corporate gamification system;
- Annual corporate events for employees;
- Reimbursement of business travel expenses;
- Flexible working format and start time;
- Employee learning and development system;
- Mentoring program;
- Overtime compensation;
- Referral program with a cash bonus;
- Corporate psychologist;
- Cafeteria benefit system: sports, insurance, language learning (depends on region).
 

We are looking for a hands-on CRM / Retention Manager to join an international online iGaming product focused on the US market.

We need a specialist who can independently manage the full CRM cycle: segmentation → offer → copy → flow → launch → analytics → optimization.
 

This role is a great fit for someone who combines strong Email & SMS copywriting skills with customer lifecycle management, automation, and data-driven optimization.
 

Responsibilities

• Independently create and launch Email & SMS campaigns
• Build Welcome, Retention, Reactivation / Win-back, and VIP flows
• Segment users based on behavior and lifecycle stage
• Work with both existing and cold / external audiences
• Develop promotional offers and engagement mechanics
• Build and optimize automated customer journeys
• Run A/B tests on copy, offers, CTAs, timing, and sequences
• Analyze Conversion, Retention, Reactivation, Revenue, and other CRM metrics
• Monitor competitors and identify new CRM opportunities
• Collaborate with Marketing, Performance Marketing, and Product teams
   

Requirements

• At least 1 year of hands-on experience in CRM, Retention, Lifecycle Marketing, or Email & SMS Marketing
• Experience working with existing and cold audiences
• Practical experience building automated flows and customer journeys
• Ability to independently write effective Email & SMS copy
• Strong written English (B2+)
• Experience with segmentation, A/B testing, and campaign analytics
• Data-driven mindset and analytical skills
• Experience with Braze, Klaviyo, Iterable, Optimove, Customer.io, or similar platforms
• High level of ownership, independence, and initiative
   

Would Be a Plus

• Experience in iGaming
• Experience with the US market
• VIP and high-value customer retention
• Promotional mechanics and bonus offers
• Experience working with large customer databases
• Background in Performance Marketing or Traffic Acquisition
   

Important: Candidates should be ready to share examples of Email/SMS campaigns they personally wrote and automated flows or customer journeys they built.

Product: High-volume e-commerce (US / Canada)
Format: Remote, full-time
Timezone:  Los Angeles time (PST / PT)

About the role

We are looking for a Growth Marketing Manager who owns revenue growth, not just traffic.
This role is about scaling performance channels, improving unit economics, and driving profit, not brand awareness experiments.

 Responsibilities

• Own and scale paid acquisition channels (Google Ads, Bing, Meta)
• Manage CAC, ROAS, contribution margin
• Build and optimize funnels, landing pages, CRO
• Run structured A/B tests (ads, pages, offers)
• Work closely with Product, Dev, Analytics
• Analyze performance and make fast, data-driven decisions

• Prepare forecasts, reports, and growth hypotheses

   

 Requirements

• 3+ years in performance / growth marketing
• Strong hands-on experience with Google Ads (mandatory)
• Deep understanding of CAC, ROAS, funnels, LTV
• Experience in e-commerce
• Analytical mindset (numbers > opinions)

• Ownership, speed, accountability

   

 Not a fit if:

• you focus only on creatives / content
• you need long approvals and bureaucracy

• you don’t own results end-to-end

   

 Nice to have

• CRO & funnel optimization experience
• A/B testing frameworks
• Attribution & analytics (GA, dashboards)

• Scaling during peak seasons (sales, holidays)

   

 What we offer

• Remote, long-term cooperation
• Fast decision-making, no micromanagement
• Real impact on revenue
• Strong product + tech team

About Us
 

We are a well-funded iGaming startup on a mission to redefine the future of online gaming. Built on a foundation of transparency, integrity, and responsible gaming, our next-generation SaaS platform empowers operators to launch and scale dynamic gaming experiences with unmatched speed and confidence.
 

Job Summary

We are looking for a data-driven and proactive CRM & Retention Manager to build, develop, and scale the CRM function for a fast-growing CS2 skins gambling product. In this role, you will own the retention strategy across the full user lifecycle, from onboarding and activation to engagement, churn prevention, and winback. You will work closely with product, marketing, and analytics teams to create personalized, automated, and performance-driven CRM campaigns that improve retention, increase user engagement, and drive long-term user value across key iGaming markets.
 

Required Qualifications (Must-Have)

• 2+ years of experience in CRM, Retention Marketing, Lifecycle Marketing, or a similar role within the iGaming industry.
• Proven experience working with Tier-1 and Tier-2 markets.
• Hands-on experience launching and optimizing CRM campaigns across email, push notifications, SMS, and in-app messaging.
• Strong understanding of lifecycle marketing, user segmentation, user journeys, and retention mechanics.
• Experience building automated lifecycle flows, including onboarding, activation, engagement, retention, churn prevention, and winback journeys.
• Ability to segment audiences using behavioral, product, and transactional data.
• Strong analytical mindset with the ability to make decisions based on performance metrics.
• Experience working with key CRM and product metrics, including D1/D7/D30 retention, churn rate, LTV, ARPU, conversion rate, engagement rate, and reactivation rate.
• Experience running A/B tests, analyzing results, and scaling successful CRM initiatives.
• Ability to identify churn drivers and develop retention hypotheses to reduce churn and reactivate users.
• Strong collaboration skills and experience working with product, marketing, analytics, and creative teams.
• Proactive, independent, and motivated to build CRM as a strategic growth function rather than just a communication channel.
• Fluency in Ukrainian or Russian and proficiency in English for technical collaboration in a remote/global team setting.
• Ability to work within the CET/EET time zone.
   

Your Advantage (Nice-to-Have)

• Experience with CS2 skins trading, skins gambling, online casinos, betting, or related iGaming products.
• Experience working with LATAM and CIS markets.
• Understanding of email deliverability, sender reputation, and messaging performance optimization.
• Experience with mobile apps, subscription products, performance-driven products, or high-frequency transactional platforms.
• Basic understanding of SQL, analytics tools, data structures, and product analytics.
• Experience with advanced personalization, dynamic content, and automated lifecycle journeys.
• Strong product thinking and ability to connect CRM initiatives with broader user experience improvements.
   

Ideal Candidate

The ideal candidate is a hands-on CRM and retention specialist with a strong iGaming background and a deep understanding of how to influence user behavior across the lifecycle. You are comfortable working with data, building segmentation logic, launching multi-channel campaigns, and continuously testing new hypotheses to improve retention and monetization. You think strategically but execute quickly, understand the psychology of iGaming users, and know how to turn CRM into a measurable driver of business growth. You are proactive, independent, commercially minded, and excited to build scalable CRM systems for a competitive CS2 skins gambling product.
 

Key Responsibilities

• Build and own the CRM and retention strategy across all stages of the user lifecycle.
• Plan, launch, optimize, and scale CRM campaigns across email, push, SMS, and in-app channels.
• Design and implement automated lifecycle journeys, including onboarding, activation, engagement, retention, churn prevention, and winback flows.
• Segment users based on behavioral, product, transactional, and engagement data.
• Personalize communications to improve activation, conversion, retention, engagement, and reactivation.
• Analyze CRM performance using key metrics such as D1 / D7 / D30 retention, churn rate, LTV, ARPU, conversion rate, engagement rate, and reactivation rate.
• Run A/B tests across messaging, timing, offers, channels, and audience segments.
• Identify churn patterns and develop CRM hypotheses to reduce churn and bring inactive users back.
• Work closely with product, marketing, analytics, design, and content teams to improve the user journey.
• Translate user behavior insights into actionable CRM campaigns and lifecycle improvements.
• Continuously optimize communication frequency, channel mix, personalization logic, and campaign performance.
• Build reporting dashboards and performance feedback loops for CRM activity.
• Develop CRM as a strategic growth function that contributes directly to user retention, monetization, and long-term product success.
   

Recruitment Process

1. Application Review (1-2 weeks).
   If you have not received a response from the recruiter, your experience is irrelevant to this vacancy.
2. Interview Stages (2-3 weeks).
   1. Prescreen Call with Recruiter - 30 min.
   2. Test Assignment (Optional).
   3. Technical Interview with Marketing Manager - 1.5 hr.
   4. Final Interview with CPO - 1 hr. 
3. Job Offer
4. Referrals: Employment and Background Check

We Offer

• Competitive compensation package (depends on your experience and skills).
• Fully remote work with flexible hours (within the CET/EET time zone) from any location of your choice.
• 29 business days of vacation and paid sick leave.
• Corporate equipment (laptops, monitors, etc.).
• Operating in a start-up environment with cutting-edge technologies and unlimited investments in software upgrades, free from legacy systems or outdated solutions.
• Values-driven culture with a friendly and supportive work environment.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.

We’re not looking for someone to just “join the team” - we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.

If that sounds like you, send over your CV and let’s talk!

We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.

We are currently looking for a Email Marketing Manager to join our project Brainer, which is building a comprehensive online platform for measuring, training, and systematically developing human cognitive abilities.

Brainer is a digital space for those who want to think faster, deeper, and more effectively. It brings together:

• brain quizzes;
• brain games;
• puzzles;

• courses and educational modules.

   

What will be in your focus:

• Setting up and maintaining all transactional emails of the product.
• Building and optimizing automated flows: trial onboarding, conversion to subscription, upsell, retention, win-back.
• Working on growing the number of trials from the email channel.
• Launching and optimizing the warm-up flow.
• End-to-end localization of email communications for different markets.
• Writing email copy in English, preparing layouts, and coding emails.
• Running A/B tests and analyzing campaign performance.

• Analyzing competitors and looking for new ideas for the email channel

   

You are our perfect match if:

• You have at least 1 year of experience in email marketing at a B2C product company 
• You understand the subscription product funnel: trial, conversion to subscription, retention, upsell.
• You have experience with at least one ESP (Customer.io, Braze, Klaviyo, Mailchimp, SendGrid, or similar).
• You have basic HTML email coding skills or work confidently with email builders (Stripo, BEE, MJML).
• You understand key email metrics: open rate, CTR, conversion, unsubscribe, spam complaints.

• Your English is at least Upper-Intermediate for writing emails.

   

Nice to have:

• Experience with subscription products.
• Experience localizing email campaigns for multiple languages and markets.
• Understanding of deliverability basics: SPF, DKIM, DMARC, domain warm-up.
• Experience running A/B tests and analyzing their results.
• Basic data skills: Google Sheets, Amplitude, Looker Studio, or similar.

• Ability to work in Figma at the level of editing layouts.

   

The stages you’ll go through:

• Stage 1. Pre-screen.
• Stage 2. Test task.
• Stage 3. Interview with the team.
• Stage 4. Final interview with the CEO.

• Stage 5. Job Offer.

   

For comfortable work, we offer:

• Support for your self-realization and career growth: both vertical and horizontal development, opportunities to work across different niches, and compensation for external courses and conferences.
• Flexible working hours (you can start your workday anytime between 8:00 and 11:00 AM Kyiv time).
• An office in Kyiv, coworking spaces in Lviv and Warsaw, or the option to work remotely — the choice is yours.
• 28 working days of paid vacation per year, up to 30 days of sick leave with medical confirmation, plus all public holidays.
• Care for your health: medical insurance, a Mental Health program, and compensation for therapy sessions.
• Ukrainian Victory Support program and other meaningful social initiatives.
• Gifts for special occasions in your life and career.
• Quarterly team buildings (online or offline).
• Equipment compensation during blackouts.
• Maximum support in challenging life situations.

If you’re driven by the challenge of building outstanding products, send us your CV — let’s get to know each other!

Hey! We’re looking for a Marketing Manager to join our team at Lynksen!

Want to put your ideas into action and see the impact of your work? At Lynksen, you’ll have the space to shape our marketing direction, test new approaches, and help our brand grow 🌟

You’ll work with a young, talented team of designers, project managers, and sales specialists to showcase services we’re proud of. There’s plenty to turn into compelling content — and people ready to help you bring it to life.

You’ll own the development of our marketing efforts, with room to experiment, learn, and bring in external consultants when their expertise can help. Your ideas will shape what we do next, and you’ll be able to see how your work contributes to the company’s growth.


What you'll be doing:
✦ Create and publish posts, visuals, and short videos for LinkedIn, Instagram, and X.
✦ Manage our LinkedIn page and help the CEO share ideas through content drafts, new topics, and repurposed content.
✦ Work with the Project Management, Design, and Sales teams to create marketing assets.
✦ Develop our brand strategy and help put the brand direction into practice.
✦ Keep a consistent posting schedule, monitor engagement, and respond to basic comments and messages.
✦ Track website performance, marketing-qualified leads (MQLs), and social media results weekly and monthly.
✦ Keep our website content up to date, including service pages, blog posts, team bios, and career sections.
✦ Create and maintain pitch decks, case studies, portfolios, and one-pagers.
✦ Help the Sales team present our services through PDFs, presentations, and other marketing materials.
✦ Find relevant media outlets and help coordinate publications and contributed articles.
✦ Explore co-marketing and partnership opportunities with companies and platforms that are a good fit.
✦ Coordinate link exchanges, guest posts, and other joint promotional activities.


Requirements:
✦ Proactivity and initiative — you notice opportunities for content, partnerships, and collaborations and take action.
✦ Strong written and spoken English (Upper-Intermediate+).
✦ Basic social media management skills, especially on LinkedIn: planning, publishing, and engaging with the audience.
✦ Content creation skills: writing posts and creating visuals and short videos.
✦ An understanding of website content and basic SEO principles.
✦ Basic design skills and experience with Canva or Figma.
✦ Research skills to find and assess competitors, media outlets, and potential partners.
✦ Basic PR experience, including media research and coordinating publications and contributed articles.
✦ Experience creating marketing materials such as presentations, one-pagers, and PDFs.
✦ Basic marketing analytics skills: GA4, UTM links, and social media metrics.
✦ The ability to work closely with Design, Project Management, and Sales teams.
✦ Familiarity with AI tools for everyday marketing tasks.
✦ Strong organizational skills and attention to detail.
Nice to have:
✦ Basic video editing or advanced design skills.
✦ Experience developing brand strategies.
✦ Familiarity with modern web and product topics, including SaaS, UI/UX, eCommerce, and PWA.
✦ Experience with B2B tools such as HubSpot, Notion, and Google Analytics.

What we offer:
✦ Room to own and grow marketing — shape the direction, test your ideas, and see the impact of your work.
✦ Support to bring your ideas to life — collaborate with talented designers and bring in external consultants when their expertise can help.
✦ Opportunities to learn — compensation for professional training and English courses.
✦ An 8-hour working day with space for life outside work.
✦ 21 days of paid vacation to rest and recharge.
✦ 14 days of paid sick leave to take care of your health.
✦ Unlimited days off when you need extra time for yourself.
✦ A young, creative, and supportive team — plus fun corporate events and time to connect beyond work 🎉

Recruitment stages:
✦ HR Interview
✦ Interview with COO
✦ Test task
✦ Final Interview with CEO

We are an international B2C company operating in the iGaming industry, with a focus on the US Sweepstakes Casino market. Our team brings together talented professionals who embrace challenges, think outside the box, and continuously strive for excellence.

We're looking for a VIP Manager who is passionate about building long-term relationships with high-value players, delivering exceptional customer experiences, and developing effective retention strategies. If you enjoy personalized communication, working in a fast-paced product environment, and finding ways to increase player engagement and loyalty, we'd love to hear from you.

 

Responsibilities

• Manage a portfolio of VIP players and build strong, long-term relationships.
• Provide exceptional customer support through chat, email, and messengers.
• Monitor player activity and identify opportunities to improve engagement and retention.
• Develop personalized offers, promotions, and loyalty campaigns based on player preferences.
• Reactivate inactive VIP players through tailored communication.
• Handle escalations and resolve customer issues promptly and professionally.
• Work closely with CRM, Payments, Customer Support, Fraud, and Marketing teams.
• Maintain accurate records of customer interactions in the CRM system.
• Analyze VIP player behavior and provide insights to optimize retention strategies.

Requirements

• 1+ year of experience in VIP Management, Customer Success, Account Management, Customer Support, or Retention within iGaming.
• Excellent communication and interpersonal skills.
• Advanced English (B2–C1); additional languages are a strong advantage.
• Strong customer-centric mindset and problem-solving skills.
• Ability to build trust and maintain long-term client relationships.
• Experience working with CRM systems.
• Ability to multitask in a fast-paced environment.
• Analytical thinking and attention to detail.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and expertise.
• Opportunity to join a fast-growing international iGaming product.
• High-impact role with direct influence on customer experience.
• Professional growth and career development opportunities.
• Collaborative, supportive, and ambitious team culture.
• Paid vacation and sick leave.
• Flexible working environment with opportunities to grow alongside the company.

Affiliate Manager - Sweepstakes Casino (US market) | Remote / Office in Prague

Short description:
Find, onboard and scale US affiliates for a sweepstakes casino. Remote or office in Prague, $1,500-2,000 fixed + KPI bonuses, B2B.

Description:

We’re developing a Sweepstakes Casino project for the US market and hiring two Affiliate Managers. You can work fully remotely or from our office in Prague. We’re looking for people who know US traffic, can find partners on their own and scale them to volume.

What you’ll do

• Find and attract new affiliate partners in the US market
• Bring your active partner network to the project
• Manage partners through the full cycle: sourcing → negotiation → onboarding → launch → monitoring → scaling
• Negotiate strong terms on CPA / RevShare / Hybrid
• Analyze traffic sources and player quality
• Track FTDs, deposits, turnover and ROI
• Grow volumes with existing partners

• Work with affiliate platforms, tracking links and postbacks; prepare reports

   

Requirements

• Affiliate marketing experience in Casino / iGaming / Sweepstakes
• Recent experience: currently working in the role or finished no more than 3 months ago
• Hands-on experience with US traffic and knowledge of effective sources
• Understanding of how Sweepstakes Casino works
• An active partner network you can start with quickly
• Ability to independently find, onboard and grow partners
• Strong negotiation skills
• English B2+ (C1 is a plus) for emails, calls and negotiations

• KPI-driven, independent, results-oriented

   

Nice to have

• Recent experience specifically in Sweepstakes Casino

• Your own active partner network

   

What we offer

• KPI bonuses; motivation scheme discussed individually
• B2B contract; our client pays your income tax on top of your fixed salary

• 5/2, 15:00–00:00 Prague time (aligned with the US market)

   

Two formats

🌍 Remote

• $1,500–2,000 fixed, depending on experience and results
• During working hours, please be available: answer your manager’s calls or call back within 15 minutes

🏢 Office in Prague

• Up to $2,000 net fixed, depending on experience and results
• You live in Prague and can work in Czechia under a B2B contract

To apply: send your CV, a few lines about your experience with US traffic, and which format you prefer (remote or Prague office).

Who we are
We’re a Ukrainian product company that has built database tools, connectivity solutions, and data services since 1997. More than 500,000 customers in 120 countries use our products, including Microsoft, Oracle, IBM, and Intel. We help data professionals and teams spend less time on routine data work.

Product that needs your engagement 
Skyvia is a no-code cloud platform for data integration, backup, automation and connectivity, with 200+ connectors to cloud apps, databases and data warehouses.

Your future team of professionals 
You’ll join Skyvia’s marketing team and report to the Product Marketing Lead. Day-to-day, you’ll work with product marketers, the content and design teams, SEO, and brand & communications. You’ll also work with the product team on anything that touches connectors. Our partner and marketplace processes are already documented in Confluence, so you won’t be starting from scratch.

The role
You’ll own the channels where customers find Skyvia inside other products: app marketplaces, integration directories and partners’ websites. The job is to get Skyvia listed in more of them, keep every listing accurate and tracked, and turn technology partnerships into co-marketing that brings new sign-ups. You’ll also help our developers get the accounts and API access they need from partners.

What you’ll do

• Get Skyvia listed on new marketplaces and integration directories
• Write and optimize listings with the content and design teams: copy, visuals, keywords, categories
• Update listings with every release: new connectors and features
• Set up tracking on every listing and report monthly on placements, traffic and sign-ups
• Collect customer reviews on marketplace listings
• Manage our developer and partner accounts, and get the test accounts, extra API scopes and access the product team needs to build new connectors and maintain existing ones
• Build relationships with technology partners and run joint marketing campaigns
• Reply to partners and follow up on time, and keep partner and listing status current in Confluence

What success looks like

• Every listing is current, on-brand, and tracked through to sign-up
• Skyvia is live on new marketplaces
• You run co-marketing campaigns with technology partners every quarter
• Sign-ups from marketplaces grow month over month

What we’re looking for

• 1+ years at a B2B SaaS or IT company in partnerships, marketplaces, channel, or marketing
• Hands-on experience publishing or managing a product listing on at least one app marketplace
• English at Upper-Intermediate (B2) or higher. You’ll write listing copy and work with partners by email and on calls
• Marketing basics: UTMs, conversion rates, and at least one campaign you ran from start to finish
• Experience with CRM systems, partner portals and admin panels
• Confident use of AI tools for research and drafting
• Comfort with technical products and with talking to a partner’s developers: you understand how integrations and API access work, though you don’t need to code
• Organized and self-driven: you keep many listings and partner threads moving without dropping a follow-up

Nice to have

• Experience marketing a B2B data or integration product
• Technical background, or experience with technology partner programs

Benefits you get

Maintain your work-life balance

• Manage your own working hours with our flexible schedule
• 19 days of annual vacation granted on a pro-rata basis
• No overtimes required
• Remote or hybrid work. Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world’s awareness about quality Ukrainian products from any part of the world

Stay healthy

• Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.
• 15 working days of sick leave per year — because your health is a priority.

Grow with us

• In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker
• Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills
• Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team
• Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

Stand with Ukraine!
We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values
We are professionals in our field.
We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.
We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.
We value the freedom of open and transparent communications.
Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.
Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruiter Interview
• Test Task
• Technical interview( with Product Marketing Manager Lead - 30 minutes)
• Interview with hiring manager (with Head of Marketing- 30 minutes)
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted. The timeframe for feedback between interview stages may take up to 2 weeks.

Are you an innovative, customer-focused PRO? At MOJAM, we’re looking for a CRM Marketing Manager who’s ready to shake things up and revolutionize how we connect with our players! 🚀 If you’re passionate about creating personalized customer journeys and driving retention, we want you on our team. Help us elevate our CRM strategies and build stronger relationships with our community

⚡️ What to do :
 

• Manage and optimize the CRM platform to enhance customer engagement, segmentation, and personalization
• Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement
• Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments
• Utilize A/B testing to continuously improve CRM activities effectiveness
• Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvement
• Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies
• Control the production of all necessary materials
• Stay up to date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM 

🦸 Your superpowers

• 2+ years of experience in CRM/ Retention/Email Marketing
• Proficient in using CRM platforms and marketing automation tools
• Detailed expertise in email, web push, and on-site communication retention strategies
• Analytical and data-driven, with the ability to interpret customer data and make informed decisions on CRM initiatives
• Strong copywriting skills, possessing the ability to produce engaging and persuasive content tailored to different customer segments
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments
• Results-oriented mindset with a focus on driving measurable improvements in customer retention metrics and CRM performance
• Continuously seeking opportunities to innovate and improve retention strategies and CRM processes
• Upper-intermediate (B2)
• HTML and CSS proficiency

Being well-acquainted with the gaming industry, having a passion for video games (CS ideally) would be a substantial asset.

🍪 Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with! 

Ready to elevate CRM to new heights 😉? We’re excited to see your CV and hopefully welcome you aboard! Let’s add more jam together 🚀

We’re looking for a Team Lead Retention to join an exciting iGaming project!

If you know how to build effective retention strategies, develop bonus mechanics, work with key metrics and bonus economics, and, most importantly, lead a team and drive results, we’d love to hear from you!

Requirements:
- 2+ years of experience in retention, CRM, or lifecycle marketing roles
- Experience in segmentation, customer journey mapping, and lifecycle communication
- Background in industries such as e-commerce, iGaming, fintech, SaaS, or mobile apps is a strong plus
- Experience in drafting and conducting marketing activities for player retention and return
- Knowledge and ability to calculate the economy of the basic mechanics of bonuses, tournaments, lotteries, daily quests
- Strong English skills, with ability to write and communicate briefs and tasks
- Experience with client segmentation, preferably RFM
- Knowledge of marketing and niche metrics: CvR, Margin, LTV, ARPU, RR, GGR, NGR, etc
- Understanding of basic approaches to A/B testing and hypothesis testing to optimize marketing activities
- Experience working with analytics tools: GA, Tableau, Power BI, Google Data Studio
- Knowledge of market and competitor analysis methods

Responsibilities:
- Develop and execute retention strategies to improve customer engagement and reduce churn
- Plan and manage multi-channel campaigns across the customer lifecycle
- Segment audiences and personalize communications/promotions based on user behavior and data insights
- Analyze campaign performance, run A/B tests, and optimize for key KPIs (LTV, retention, churn)
- Manage and develop the regional Retention team, set clear goals, define responsibilities, and drive team performance
- Structure and standardize Retention processes, ensuring efficient planning, execution, performance tracking, and continuous improvement
- Collaborate with Country operation, Product, Traffic, BI, and Creative teams to ensure consistent and effective user experiences

Will be plus:
- Familiarity with leading game and slot providers, as well as the iGaming product landscape
- Strong understanding of casino player behavior, user lifecycles, and effective retention techniques
- Awareness of key sports commonly featured in betting lines, including major teams, clubs, and athletes
- Experience collaborating with cross-functional teams such as product, customer support, and user acquisition

Technical Stack:
- Experience with A/B testing, multivariate testing
- Working knowledge of analytics tool
- Comfortable with Excel/Google Sheets; knowledge of SQL is a plus
- Strong analytical skills and the ability to interpret user data and behavior to improve campaign performance
- Ability to define KPIs and track performance across retention initiatives (e.g., churn rate, LTV, reactivation rate)
- Experience in cohort analysis, churn prediction models, and retention forecasting is a plus

About the Role

We are looking for a Retention Specialist who will take ownership of retaining the sports betting audience through a loyalty program, gamification, and event-driven and seasonal campaigns.

This is a full-cycle, hands-on role: you come up with the mechanics yourself, build them in Smartico (segments, journeys, bonuses, gamification), launch them, and analyze the results yourself.

An important part of the context: there is currently no direct lead overseeing this role, so no one will be assigning tasks to you. You will set your own priorities based on the sports calendar, retention metrics, and insights from the data. Later, a Lead of Sports Retention Tribe will join and you will become part of their team, but during the first few months, this role is best suited for someone who does not need daily management.

Vertical specifics: sports retention revolves around the sports calendar. IPL, World Championships, major tournaments, and other key events create peak periods that require preparation weeks in advance. Between these peaks, the audience needs to be retained through regular engagement mechanics. The ability to work effectively within this rhythm is at the core of the role.

Responsibilities
Sports Loyalty Program
Own the sports loyalty program: mechanics, tiers, rewards, and economics.
Continuously develop and optimize the program: identify what drives retention, what does not work, and what should be changed — all backed by data.
Ensure alignment between loyalty and gamification so that the mechanics reinforce rather than conflict with each other.
Gamification
Design and launch gamification mechanics in Smartico: missions, tournaments, achievements, and leaderboards tied to sports events.
Connect gamification with bonus mechanics and the loyalty program.
Iterate based on engagement results: a mechanic either improves the target metric or is discontinued.
Event-Driven and Seasonal Campaigns
Own the sports event calendar: plan campaigns for key events such as IPL, global tournaments, and local peak periods weeks in advance rather than reacting at the last minute.
Manage the full campaign cycle: idea → mechanics → segmentation → setup in Smartico → launch → post-campaign analysis and economics.
Run seasonal campaigns between major peaks to retain and engage regular users during quieter periods.
Prepare briefs for the Content team, including requirements for copy and creatives.
 

Segmentation & Experimentation
Work with sports audience segmentation based on RFM, activity, and lifecycle. Every campaign should have a clearly defined segment — no generic “send to everyone” campaigns.
Use control groups by default: campaign impact should be demonstrated through uplift, not just absolute numbers.
Run A/B tests of mechanics, offers, and communications.
Analytics & Reporting
Regularly monitor retention metrics for sports cohorts using Smartico Data Studio.
Conduct post-campaign analysis for every campaign, including engagement, uplift, bonus costs, and overall campaign economics.
Provide regular reporting to management on the performance of the sports vertical.

The bonus budget is managed at a higher level within the organization. You will plan campaign costs and justify their economics, while final approval remains with the manager.

Role Metrics
Sports cohort retention: D7/D30 redeposit rate among sports bettors.
Event activation: percentage of the user base engaged in event campaigns and their activity during peak periods.
Bonus cost efficiency: campaign uplift versus control groups and cost per retained player.
 

Requirements
2+ years of experience in Retention/CRM within iGaming, including mandatory hands-on experience specifically with the sports betting vertical. Be prepared to discuss 2–3 campaigns: the event, mechanics, target segment, and achieved uplift.
Hands-on experience working with a CRM platform. Smartico is a strong advantage; Optimove, Fast Track, and Symplify are also relevant. You should be comfortable working with segments, journeys, bonus mechanics, and gamification.
Strong understanding of the betting audience: what drives sports bettors, how their behavior differs from casino players, and how their engagement cycle is structured around sporting events.
Solid analytical foundation: cohort analysis, control groups, dashboard interpretation, and basic bonus economics.
High level of autonomy: ability to build your own work plan based on the sports calendar and performance metrics without relying on externally assigned tasks. This will be assessed through a case during the interview.
English: sufficient for reading documentation and handling day-to-day professional correspondence.
 

Nice to Have
Knowledge of the Indian market and cricket audience, particularly IPL as the key annual peak.
Experience launching or relaunching loyalty programs.
Experience with gamification modules such as tournaments, missions, and leaderboards.
Understanding of responsible gaming restrictions related to communications and bonuses.
What We Expect in the First 3 Months

Within the first three months, we expect you to have:

Built and implemented an event calendar covering the next quarter.
Launched several full-cycle campaigns with post-campaign analysis and control groups.
Conducted a diagnostic review of the sports loyalty program and developed a data-backed improvement plan, including its economics.

Performance will be evaluated based on retention metrics and campaign uplift — not on the number of campaigns launched.

We offer
Fully remote work opportunity
Enhanced leave benefits:
20 days of paid vacation
5 paid days off
14 paid sick leaves
Company clubs & communities
Celebration gifts for personal milestones
Corporate online events, raffles & challenges
Corporate English program
Corporate yoga classes
Team-building activities
Coworking compensation
Training and development programs (internal & external).

About the Role

We are looking for a proactive and creative Retention professional who can join our team and put their modern marketing expertise into practice. We stay on top of market trends and follow established CRM framework standards.

The Retention Specialist will play a key role in shaping the strategy for engaging our customer base with promotional content, setting up and improving internal processes within the department, and, at times, making decisions with incomplete information.

Responsibilities
Plan the promotional and communication calendar;
Create and test customer segments, determining which customers to retain or reactivate and how;
Launch end-to-end promotional and bonus campaigns;
Prepare technical briefs for marketing content, including banners, emails, and copy;
Manage customer communications across multiple channels: SMS, email, push notifications, call center, and in-app messaging;
Analyze campaign performance and identify growth opportunities;
Develop and test hypotheses to improve existing retention mechanics;
Collaborate cross-functionally with Product, IT, Analytics, Customer Support, Design, Risk, and Marketing teams.
Requirements
Experience working with ESP, CRM, and/or CDP platforms; knowledge of Smartico would be a plus;
Understanding of marketing and retention mechanics in the betting and iGaming industries;
Strong analytical skills and experience with Power BI or Tableau;
Advanced Excel skills are required, including VLOOKUP and PivotTables;
Ability to analyze and segment customer databases and identify growth opportunities;
Understanding of key product metrics;
Knowledge of standards and benchmarks for direct communication channels;
Upper-Intermediate English (B2) or higher — you should be able to review English-language content, communicate with external vendors/contractors, and prepare clear technical briefs.
Nice to Have
Previous experience in betting and/or iGaming;
Experience working in an Agile environment;
Strong Excel reporting skills and the ability to create clear, visually appealing, and useful reports;
Basic understanding of statistics and probability theory;
A good eye for design and the ability to distinguish high-quality content from poor-quality content and provide clear feedback for revisions.

We offer:
-The opportunity for remote work from anywhere in the world.
-A friendly atmosphere and people who love their work.
-Managers interested in team member development.
-20 working days of vacation, 5 days off, and sick leave compensation.
 

About the Role

We are looking for a VIP Retention Lead who will take ownership of VIP customer retention through CRM.

This is not a VIP Host role — you will not be responsible for direct one-to-one communication with players. Your role is systematic and data-driven: VIP segmentation, lifecycle management, personalized retention mechanics and CRM campaigns through Smartico, as well as managing the economics of retaining the most valuable part of the customer base.

Why this role is critical: the VIP segment generates a disproportionately large share of product activity and revenue. Losing a single whale can have the same financial impact as losing hundreds of regular players. This requires a different level of precision — not simply running campaigns for a segment, but building a system capable of identifying churn risk among top players days before they actually leave.

This is a senior ownership role. You will not simply execute predefined tasks — you will design the VIP retention system, defend its economics and strategy to the Head of CVM, and take responsibility for the segment’s performance.

Responsibilities
VIP Lifecycle Management
Own the VIP lifecycle end-to-end. VIP statuses are assigned according to predefined criteria; your responsibility begins with what happens to those players afterward.
Develop segmentation within the VIP base based on tiers, behavioral profiles (Sports / Casino / Mixed), and lifecycle stages — VIP should not be treated as a single homogeneous segment.
Build and manage a pre-VIP pipeline to systematically identify and nurture high-potential players approaching VIP status.
Offer Matrix & Retention Economics
Design a structured VIP offer matrix defining which mechanics and rewards each tier receives depending on player behavior.
Present and defend the offer matrix and its economics to the Head of CVM. Once approved, campaigns should operate within this framework without requiring individual approvals.
Manage VIP bonus economics by measuring uplift against control groups, calculating retention costs, and preventing over-incentivization of players who would have remained active without additional bonuses.
Churn Prevention & Reactivation
Build VIP churn alerts based on behavioral signals such as changes in activity frequency, spending, and session patterns. A decline in activity from a top player should be treated as an incident requiring timely action rather than simply appearing in a monthly report.
Develop retention campaigns for different risk stages, ranging from soft interventions at early warning stages to dedicated reactivation programs for dormant VIPs.
Build VIP reactivation as a separate systematic process with its own economics and performance measurement.
Campaigns & Mechanics
Manage the complete campaign lifecycle directly in Smartico, including segments, journeys, personalized bonus mechanics, and VIP gamification.
Develop cross-vertical mechanics between Sports and Casino while carefully expanding player behavior without excessive pressure.
Synchronize VIP campaigns with major sporting events such as the IPL and other major tournaments, as well as key Casino activities.
Prepare briefs for the Content team for VIP communications, where tone, accuracy, and personalization standards are particularly important.
Responsible Gaming
Own the Responsible Gaming framework within VIP retention. High player turnover and spending can create increased problem-gambling, legal, and reputational risks.
Ensure players showing RG risk signals are excluded from promotional campaigns and that self-exclusion requirements are strictly respected.
Analytics & Reporting
Monitor VIP segment performance through Smartico Data Studio, including retention, AV/NGR dynamics, and migration between VIP tiers.
Conduct post-campaign analysis using control groups by default.
Provide regular reporting to the Head of CVM on VIP segment health, performance, and economics.
Key Performance Metrics
 

VIP Retention: churn rate among top tiers and VIP player lifetime.
Value Retention: AV/NGR dynamics and upward vs. downward migration between VIP tiers.
Churn Response Speed: percentage of at-risk VIPs identified and targeted before actual churn.
Retention Economics: campaign uplift versus control groups and cost per retained VIP.
 

Requirements
4+ years of Retention/CRM experience in iGaming, including proven experience specifically with VIP/high-value customer segments. You should be able to describe a retention system you built, including churn detection, offer logic, and measurable impact on churn.
Experience designing retention systems, not only executing campaigns, including segmentation models, offer matrices, and churn alerting.
Strong hands-on experience with CRM platforms. Smartico is a major advantage; experience with Optimove or Fast Track is also relevant.
Strong analytical skills, including cohort analysis, LTV logic, control groups, and bonus economics, with the ability to justify retention budgets to senior management.
Understanding of both Sports Betting and Casino audiences and the differences in their behavior.
Strong understanding of Responsible Gaming, including the ability to recognize where retention activities should stop due to player protection concerns.
English sufficient for professional written communication and reading technical/product documentation.
 

Nice to Have
Experience with the Indian market.
Experience building pre-VIP pipelines or programs for identifying high-potential players.
Experience working with predictive churn models.
Experience collaborating with VIP Hosts or Personal/VIP Account Managers.
Expected Results

Within the first three months, we expect:

A comprehensive diagnosis of the VIP segment, including its structure, churn points, and current retention economics;
A functioning VIP churn-alert system;
A structured and approved VIP offer matrix implemented in production;
Initial campaigns completed through the full lifecycle with control groups and measurable results.

We Offer:
 Remote work from anywhere in the world.
 Fast decision-making without bureaucracy.
 Friendly atmosphere among people passionate about their work.
 Qualified managers invested in your growth.
 20 paid vacation days, 5 day-offs, and paid sick leave.