Retention and Bonus Manager

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a Retention and Bonus Manager!

Requirements:

- 1.5–3+ years of experience in Bonuses, CRM, Retention;

- Experience independently launching promotional campaigns;

- In-depth understanding of bonus mechanics;

- Knowledge of key metrics: GGR, NGR, Bonus Cost, Turnover, Conversion, and Retention;

- Understanding of player segmentation and lifecycle management;

- Experience with A/B testing;

- Proficiency in Excel and Google Sheets;

- Ability to work with BI tools;

Soft Skills:

- Ability to work independently;

- Analytical thinking;

- Proactive approach;

- Attention to detail.

Responsibilities:

- Independently manage bonus campaigns end-to-end;

- Select bonus mechanics tailored to player segments and lifecycle stages;

- Define bonus terms and calculate their financial impact;

- Analyze campaign performance;

- Optimize Bonus Cost, Conversion, Turnover, and Revenue;

- Develop and test hypotheses;

- Manage the bonus calendar across multiple player segments and GEOs;

- Coordinate launches with CRM, Product, Analytics, Content, and VIP teams.

Our benefits to you:
- Paid annual leave;
- Paid days off;
- RedCore TEAM corporate gamification system;
- Annual corporate events for employees;
- Reimbursement of business travel expenses;
- Flexible working format and start time;
- Employee learning and development system;
- Mentoring program;
- Overtime compensation;
- Referral program with a cash bonus;
- Corporate psychologist;
- Cafeteria benefit system: sports, insurance, language learning (depends on region).