Remote jobs in Europe

2851
  • · 938 views · 272 applications · 8d

    Account Manager/Customer Support Specialist

    Full Remote · Worldwide · 2 years of experience · English - B2
    Ready to level up your career with an awesome Account Manager’s team? Join us - a global leader in marketing solutions on platforms like Facebook and Google! We offer a flexible schedule that includes remote evening, daytime, and weekend shifts. Allowing...

    Ready to level up your career with an awesome Account Manager’s team?

    Join us - a global leader in marketing solutions on platforms like Facebook and Google!

    We offer a flexible schedule that includes remote evening, daytime, and weekend shifts.

    Allowing you to keep things fresh and varied. 😎

     

    Requirements:

    • 2+ Years Prior experience in customer support, preferably in the affiliate marketing field.
    • Experience in affiliate marketing or previous experience with ad launches will be a great advantage❤️‍🔥.
    • B2 English level or above, both written and verbal.
    • Strong communication skills and a genuine commitment to delivering outstanding service.
    • Proven ability to take initiative and resolve issues independently.

     

    Responsibilities:

    • Provide prompt, effective support aligned with company standards via chat, with demo calls upon request.
    • Manage ad accounts by monitoring status and balances, handling appeals, and processing ID reviews.
    • Work closely with other departments to resolve customer queries efficiently.
    • Identify areas for improvement to enhance customer experience and streamline processes.

       

    We Offer:

    🌍 Remote work from anywhere

    🌴 Unlimited paid vacation days

    ⏱ Evening, daytime, and weekend shifts

    🤒 10 paid sick days

    🗣 English classes

    📚 Take part in conferences worldwide

     

    Hit us up - we’d love to have you onboard! 🤝

    More
  • · 324 views · 69 applications · 8d

    Billing and Payment Collection Manager

    Full Remote · Worldwide · 1 year of experience · English - B1
    We are a dynamic and growing affiliate marketing network that specializes in connecting advertisers with targeted audiences to generate high-quality leads. We are looking for an experienced Billing and Payment Collection Manager to lead our billing...

    ⚡️ We are a dynamic and growing affiliate marketing network that specializes in connecting advertisers with targeted audiences to generate high-quality leads.⚡️

    We are looking for an experienced Billing and Payment Collection Manager to lead our billing operations and ensure accurate, timely payments from affiliates and advertisers.

     

    Responsibilities:

     

    • Lead and manage the billing and collection process, ensuring accurate billing calculations and on-time payments from affiliates and advertisers;
    • Coordinate with advertiser managers and finance teams to capture all costs and revenues accurately;
    • Develop and implement efficient billing procedures;
    • Oversee the maintenance and updating of billing records in Google Sheets;
    • Handle escalated billing inquiries from affiliates and advertisers;
    • Prepare ad-hoc reports, financial analyses, and provide insights to senior management;
    • Support other finance-related projects and contribute to overall departmental objectives.

     

    Qualifications:

     

    • Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience);
    • Proven experience in a billing, finance, or accounting management role.
    • Proficiency in Google Sheets;
    • Excellent organizational skills;
    • Strong attention to detail and problem-solving skills;
    • B1 English level;
    • A proactive approach to process improvement and team management.

     

    Job Type & Location:

     

    • This is a full-time position;
    • Sunday-Thursday working schedule;
    • The role offers the flexibility to work remotely.
    More
  • · 158 views · 35 applications · 8d

    Reporting and Analysis Specialist

    Full Remote · Worldwide · Product · 3 years of experience · English - B1
    We are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. As our product scales, we’re looking for a Finance Team with a Reporting and Analysis Specialist who brings clarity, precision, and strong...

    We are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. As our product scales, we’re looking for a Finance Team with a Reporting and Analysis Specialist who brings clarity, precision, and strong analytical thinking.

    If you enjoy organized data, clear dashboards, and valuable insights, you’ll feel comfortable here.

     

    MAIN RESPONSIBILITIES:

    • Preparing project-level and segment-specific reports
    • Creating analytical tables, reports, and corresponding insights
    • Performing reconciliations (payment systems, banks, counterparties)
    • Monitoring accounting processes and internal accounting systems
    • Working on process optimisation
    • Actively contributing to process changes and improvements in accounting systems
    •  

    WHAT YOU BRING:

    • Confident technical user of Excel/Google Sheets
    • 3+ years of experience in finance
    • Strong analytical mindset and ability to apply analytical approaches in daily work
    • Proactive problem-solving attitude
    • Readiness to work with non-standard and complex cases
    • English - Intermediate+.
    •  

    WE OFFER:

    🌍 Remote work from anywhere

    ⏰ Full-time

    🌴 Unlimited paid vacation days

    🤒 10 paid sick days

    🗣 English classes

    🎁 Presents from the company

    More
  • · 53 views · 10 applications · 8d

    Farming Team Lead

    Full Remote · Worldwide · 2 years of experience · English - B1
    We are a fast-growing affiliate marketing company working with Facebook, Google, and other major advertising platforms. We are looking for a Farmer – a specialist who can manage farming and warm-up of advertising accounts, actively test new approaches,...

    We are a fast-growing affiliate marketing company working with Facebook, Google, and other major advertising platforms.

    We are looking for a Farmer – a specialist who can manage farming and warm-up of advertising accounts, actively test new approaches, and lead the farming team. Our processes are already well established, so your main focus will be testing new approaches and working with complex platforms.

     

    MAIN RESPONSIBILITIES:

    • Oversee all farming stages: from supply purchase to final readiness for delivery
    • Manage the work of the farming department (2 people)
    • Distribute tasks among farmers and monitor KPIs
    • Continuously test new approaches, especially to difficult platforms
    • Assist the Support team with client requests/issues
    • Manage the resources needed: proxies, tools, docs, etc.
    • Continuously search for and test new suppliers of accounts, logs, and proxies
    • Calculate required budgets and farming costs; propose optimal configurations.
    • Prepare reports, keep databases up to date
    •  

    WHAT YOU BRING:

    • Deep understanding of ad account farming and warm-up processes (Google / TikTok / other platforms)
    • Ability to research, test new approaches, and evaluate results effectively
    • Experience leading a team in farming or related areas
    • Ability to analyze performance metrics, costs, and scaling potential.
    • Tech proficiency and the ability to navigate technical setups and tools
    • Intermediate English level.
    •  

    WE OFFER:

    🌍 Remote work from anywhere

    ⏰ Full-time/Part-time

    🌴 Unlimited paid vacation days

    🤒 10/5 paid sick days

    🗣 English classes

    🎁 Presents from the company

    More
  • · 108 views · 41 applications · 8d

    PR and Marketing Development Manager

    Full Remote · Worldwide · Product · 5 years of experience · English - B2
    Join us as our PR and Marketing Development Manager! We’re looking for a strategic, results-driven marketing lead to structure, lead, and scale the marketing function across our two core products. You’ll manage an existing team (Head of Marketing, SMM,...

    Join us as our PR and Marketing Development Manager!

    We’re looking for a strategic, results-driven marketing lead to structure, lead, and scale the marketing function across our two core products. You’ll manage an existing team (Head of Marketing, SMM, outsource creatives) and work directly with the C-suite to set KPIs, build systems, and drive growth.

     

    Responsibilities

    • Build and execute half-year and full-year marketing strategies.
    • Define and track KPIs for performance, lead generation, and team productivity.
    • Lead weekly planning, execution monitoring, and monthly reporting of all marketing efforts.
    • Systemize the lead acquisition + lead management flow.
    • Spot growth opportunities, test new channels, and scale what works.

     

    Qualifications

    • 3+ years in digital marketing, with a proven strategic and team leadership background.
    • Experience in Affiliate Marketing and paid performance channels (Google, Meta).
    • Strong analytical skills — confident with dashboards, KPIs, and reporting.
    • Proficiency in applying AI tools for work tasks.
    • PR and partnership management experience is a plus.
    • Upper-intermediate English (B2).

     

    We Offer

    🌍 Remote work from anywhere

    🌴 Unlimited paid vacation days

    🤒 10 paid sick days

    🗣 English classes

    📚 Take part in conferences worldwide

    More
  • · 58 views · 13 applications · 8d

    Finance Manager

    Full Remote · Worldwide · Product · 2 years of experience · English - B1
    We are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. Are you a detail-oriented professional with a passion for finance and a desire to learn and grow? Requirements: Basic knowledge of Excel...

    We are a fast-growing fintech company and an industry leader in innovative digital solutions for corporate clients. Are you a detail-oriented professional with a passion for finance and a desire to learn and grow?

     

    Requirements:

    • Basic knowledge of Excel with (formulas, tables, pivot tables etc);
    • Minimum experience in finance is a must;
    • Strong analytical thinking skills;
    • Good command of English (written and spoken, at least B1 level);
    • Ability to multitask effectively while maintaining a high level of attention to detail;
    • Willingness to learn and grow professionally.
    •  

    Responsibilities:

    • Operate within the client service system to handle regular client requests, including top-ups, card management, and related tasks;
    • Perform day to day reconciliations of company's transactions;
    • Perform calculations in MS Excel;
    • Maintain effective communication with the financial team and other departments.
    •  

    We Offer:

    🌍 Remote work from anywhere;

    🌴 Unlimited vacation days;

    🤒 10 sick leaves;

    🗣 English classes;

    🕒 This role includes evening shifts; This position includes weekend work (5 working days per week are provided);

    📈 Salary review;

    🎁 Presents from the company.

    More
  • · 319 views · 45 applications · 8d

    Affiliate Manager

    Full Remote · Worldwide · 2 years of experience · English - B2
    Affiliate Manager (iGaming Network) Location: Remote Experience: 2+ years in iGaming affiliate management About the Role: We are looking for a proven Affiliate Manager to join our growing affiliate network. This is a fully hands-on role for someone who...

    Affiliate Manager  (iGaming Network)

    Location: Remote

    Experience: 2+ years in iGaming affiliate management

     

    About the Role:

    We are looking for a proven Affiliate Manager to join our growing affiliate network.

    This is a fully hands-on role for someone who has already managed live affiliate portfolios and knows how to turn traffic into consistent performance.

     

    Key Responsibilities:

    • Manage and grow an existing portfolio of affiliates
    • Optimize performance, traffic quality, and conversion rates
    • Negotiate CPA, RevShare, and Hybrid deals
    • Monitor KPIs (CR, FTDs, EPC, ROI, traffic quality)
    • Maintain daily communication with affiliates via Telegram and email

     

    Requirements:

    • Minimum 2 years of experience as an Affiliate Manager in iGaming
    • Strong understanding of traffic sources (SEO, Email, Native, Social, Push)
    • Solid knowledge of CPA / RevShare / Hybrid models
    • Upper-Intermediate English level (additional languages are a plus)

     

    What We Offer:

    • Full remote position with flexible working hours and full autonomy
    • Competitive base salary with high-performance bonuses directly tied to results
    • Clear growth path inside the network – strong performers grow fast
    • Long-term role in a fast-growing casino affiliate network

     

     

    Interested?

    Send your CV and a short note about the affiliate types and GEOs you managed.

    More
  • · 49 views · 21 applications · 8d

    Recruiter

    Full Remote · Worldwide · 2 years of experience · English - B2
    We’re looking for a hands-on Head Hunter to join our team and actively recruit talent across Operations, Finance, Account Management, and Technical roles. What you’ll do: Active sourcing of candidates using LinkedIn, job boards, social platforms, and...

    We’re looking for a hands-on Head Hunter to join our team and actively recruit talent across Operations, Finance, Account Management, and Technical roles.

     

    What you’ll do:

    • Active sourcing of candidates using LinkedIn, job boards, social platforms, and professional communities
    • Conducting initial screening interviews in English
    • Managing candidate communication throughout the early recruitment stages
    • Collaborating with hiring managers and presenting qualified candidates

     

    What we’re looking for:

    • Minimum 2 years of experience in recruitment
    • Experience conducting initial interviews and candidate screening - mandatory
    • Upper-Intermediate English
    • Strong headhunting mindset
    • Experience with vacancies in the affiliate field - an advantage

     

    What We Offer:

    • Fully remote role
    • Clear KPIs and expectations
    • High level of ownership and autonomy
    • Direct impact as part of a growing international team
       
    More
  • · 109 views · 6 applications · 8d

    Junior IT Recruiter to $800

    Full Remote · Worldwide · Product · 0.5 years of experience · English - C1
    About Us: Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one...

    About Us:

    Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

     

    What We’re Looking For:

    We are seeking a motivated Junior Recruiter to join our growing team. As a member of our recruitment team, you will work closely with department leaders, helping to identify and interview top talent who share our vision for the future of travel.

     

    Responsibilities:

    • Screen resumes and applications to identify qualified candidates for open positions.
    • Conduct first-round interviews and evaluate candidates’ skills, experience, and cultural fit.
    • Collaborate with department leaders to understand hiring needs and role requirements.
    • Maintain candidate database in CRM and keep candidate information up to date.
    • Schedule interviews and communicate with candidates, keeping them informed and engaged throughout the recruitment process.

     

    Requirements:

    • At least 6 months of experience in recruitment or talent acquisition.
    • Basic understanding of recruitment processes.
    • Fluent in English and Ukrainian (speaking and writing).
    • Proactive, organized, and eager to learn.

     

    We offer:

    • Flexible Start: Set your own comfortable working hours that accommodate your individual needs.
    • Competitive Salary: High standards of remuneration reflecting your contribution and skills.
    • Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
    • Sick Leave: Ensure your health with 15 days of sick leave per year.
    • Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
    More
  • · 40 views · 8 applications · 8d

    Content Manager (MyGrowth)

    Full Remote · Worldwide · Product · 1 year of experience · English - B1
    About us: Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward...


    About us:
     

    Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.


    Our mission:
    Become a stepping stone on our customers’ journeys of self-improvement.

     

    Our values:

    • Deliver what matters
    • Respect and support others
    • Initiate and own
    • Voiceopenly
    • Execute with quality

    If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

     

    Key Responsibilities:

    • Launch and own new content streams (starting with the Communication course)
    • Create and edit bite-sized lessons for a mobile app (text, audio, visuals)
    • Collaborate with Marketing to align topics with ad hooks
    • Maintain and improve lesson ratings (target: 4.5+)
    • Migrate existing content from web to app (30 lessons in 3 months)
    • Localize content for ES / PT-BR / FR / TR markets
    • Prepare clear design briefs (design support is optional, not mandatory)
    • Ensure tone of voice consistency across all content
    • Propose process optimizations using AI tools (content, visuals, audio)

     

    Requirements:

    • Experience in content creation for educational purposes
    • Strong English writing and editing skills
    • Understanding of mobile-first / microlearning formats
    • Ability to work independently and own full content cycles
    • Experience collaborating with designers and marketers
    • Interest in AI tools for content production

     

    Would be a plus: 

    • Experience in EdTech or subscription apps
    • Familiarity with localization or multilingual content creation
    • Background in education, media, or journalism
    • Hands-on experience generating visuals with AI tools

     

    Employee Benefits:

    • Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
    • Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
    • Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
    • 100% Sick Leave Compensation
    • Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
    • Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
    • Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
    • Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
    • Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
    More
  • · 47 views · 4 applications · 8d

    Business Analyst

    Full Remote · Poland, Romania, Portugal · 3 years of experience · English - C1
    ABOUT THE ROLE We are looking for a Business Analyst to join the Proxet team building an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations...

    ABOUT THE ROLE
    We are looking for a Business Analyst to join the Proxet team building an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through understanding business needs, eliciting, documenting, communicating, and managing requirements from the project onset.

     

    About the project

    Our client is a leading, $35B global commercial real estate services and investment firm. The organization is leveraging Palantir Foundry and its AI capabilities as a foundational data and application platform to accelerate its digital transformation efforts. The focus is on building scalable solutions that showcase Foundry’s value, drive adoption, and create a pipeline of business-funded initiatives. These efforts aim to enable efficient data transformation and client-specific reporting at enterprise scale. Together, they will strengthen reporting capabilities, improve efficiency, and establish a foundation for data-driven applications across global operations.

    Skills & Experience

    • 3+ years of experience as a Business Analyst and/or Product Owner on software delivery teams (Agile/Scrum/Kanban);
    • Experience in Real Estate and/or Finance, ideally including asset/property management workflows and terminology
    • Proven experience managing product backlog throughout project  lifecycle;
    • Demonstrate a strong focus on detail and a user-centric approach;
    • Hands-on experience with process and data modeling techniques (BPMN/process maps, data flows, data dictionaries/semantic definitions)
    • Strong analytical skills, including impact analysis, dependency management, and risk/mitigation communication

       

    Nice to have

    • Experience with assets/property management;
    • Hands-on experience in the delivery and quality evaluation of LLM-powered products;
    • Hands-on with BI tools such as Tableau, Power BI, Sisense, or QuickSight;
    • Familiarity with Human-Centered Design / JTBD for discovery and outcome definition.
       

     Responsibilities

    • Identify business needs and elicit functional and non-functional requirements through interviews, workshops, and other relevant techniques;
    • Manage product backlog items, including  DoR adherence, dependency management, changes tracking, and impact assessment;
    • Document, analyze, and break down requirements into clear, unambiguous, and actionable delivery items (epics, stories, acceptance criteria);
    • Facilitate working sessions with stakeholders, UX, and the development team to shape solutions, clarify trade-offs, and confirm scope;
    • Communicate with stakeholders and the team to manage expectations, surface risks early, and drive timely decisions;
    • Maintain a single source of truth for requirements, definitions, decisions, and changes in a structured knowledge base;
    • Assist in User Acceptance Testing (UAT) and user training by defining test scenarios, triaging issues, and validating acceptance;
    • Advocate for business needs as a whole by assessing downstream impacts and ensuring changes remain consistent with agreed outcomes and KPIs.

     

    More
  • · 54 views · 6 applications · 8d

    Senior Business Analyst

    Full Remote · Poland, Portugal, Romania, Spain · 5 years of experience · English - C1
    We are looking for a Senior Business Analyst to join the Proxet team building an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through...

    We are looking for a Senior Business Analyst to join the Proxet team building an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through understanding business needs, eliciting, documenting, communicating, and managing requirements from the project onset.

     

    About the project

    Our client is a leading, $35B global commercial real estate services and investment firm. The organization is leveraging Palantir Foundry and its AI capabilities as a foundational data and application platform to accelerate its digital transformation efforts. The focus is on building scalable solutions that showcase Foundry’s value, drive adoption, and create a pipeline of business-funded initiatives. These efforts aim to enable efficient data transformation and client-specific reporting at enterprise scale. Together, they will strengthen reporting capabilities, improve efficiency, and establish a foundation for data-driven applications across global operations.

    Skills & Experience

    • 5+ years of experience as a Business Analyst and/or Product Owner on software delivery teams (Agile/Scrum/Kanban);
    • Experience in Real Estate and/or Finance, ideally including asset/property management workflows and terminology
    • Proven experience owning a product backlog end-to-end from discovery through delivery, UAT, and release support;
    • Hands-on experience in the delivery and quality evaluation of LLM-powered products;
    • Demonstrate a strong focus on detail and a user-centric approach;
    • Strong stakeholder management skills, including facilitating workshops, negotiating trade-offs, and managing expectations across business/UX/engineering
    • Hands-on experience with process and data modeling techniques (BPMN/process maps, data flows, data dictionaries/semantic definitions)
    • Strong analytical skills, including impact analysis, dependency management, and risk/mitigation communication
    • Capable of developing and integrating business analysis approaches into projects.

       

    Nice to have

    • Experience with assets/property management;
    • Hands-on with BI tools such as Tableau, Power BI, Sisense, or QuickSight;
    • Familiarity with Human-Centered Design / JTBD for discovery and outcome definition.

       

     Responsibilities

    • Identify business needs and elicit functional and non-functional requirements through interviews, workshops, and other relevant techniques;
    • Lead product discovery efforts and produce clear actionable results, including problem statements, solution options, prototypes, success metrics, and stakeholder alignment;
    • Design and own product backlog, including prioritization, dependency management, and release planning;
    • Document, analyze, and break down requirements into clear, unambiguous, and actionable delivery items (epics, stories, acceptance criteria);
    • Facilitate working sessions with stakeholders, UX, and the development team to shape solutions, clarify trade-offs, and confirm scope;
    • Communicate with stakeholders and the team to manage expectations, surface risks early, and drive timely decisions;
    • Maintain a single source of truth for requirements, definitions, decisions, and changes in a structured knowledge base;
    • Assist in User Acceptance Testing (UAT) and user training by defining test scenarios, triaging issues, and validating acceptance;
    • Advocate for business needs as a whole by assessing downstream impacts and ensuring changes remain consistent with agreed outcomes and KPIs.

     

    More
  • · 105 views · 19 applications · 8d

    Level 2 Support Specialist

    Full Remote · Worldwide · 2 years of experience · English - B2
    Who we are: Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business...

    Who we are:
    Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.


    Who we are looking for:

     

    We are looking for a Level 2 Support Specialist to act as the technical bridge between customer-facing Level 1 agents and Level 3 team, responsible for investigating and resolving complex issues in integrations with partners, payments, bonus malfunctions, and other platform issues. s.

     

    Responsibilities

     

    • Resolve complex technical incidents related to games, transactions processing, API requests
    • Perform root cause analysis,prepare incident reports, escalate to L3 or dev team
    • Manage second line investigation of issues and testing of newly released games 
    • Perform detailed testing of the integrations with providers and operators
    • Analyze logs and metrics to identify failures or anomalies
    • Gather client requirements to coordinate with team
    • Provide help to customer inquiries
    • Coordinate the communication flow between L1 and L3 teams for escalated issues.
    • Handle client escalations by updating status flags, escalating to L3.
    • Identify and troubleshoot different types of APIs and customer integrations issues
    • Maintain internal documentation

     

    Requirements:

    • Excellent communication skills
    • Good knowledge of ticketing systems
    • General understanding of client-server architecture
    •  iGaming-specific knowledge would be a plus
    • 2+ years of experience in Customer or Technical Support
    • Strong analytical and troubleshooting mindset
    • Expertise with documenting processes and knowledge
    • Proficiency in English
    • Strong attention to detail and teamwork skills
    • Ability to meet deadlines in a fast-paced environment

     

    What we offer:

    • Fully remote position with a flexible schedule
    • Long-term opportunity with potential for financial and career advancement
    • Supportive and positive work culture, collaborating with like-minded teammates

       

    When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

     

    1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
    2. Can you share examples from your portfolio that showcase your Level 2 Support experience?
    3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
    More
  • · 70 views · 18 applications · 8d

    Level 1 Support Specialist

    Full Remote · Worldwide · 2 years of experience · English - B2
    Who we are: Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business...

    Who we are:
    Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.


    Who we are looking for:

     

    We are looking for a Level 1 Support Specialist to handle basic troubleshooting using predefined scripts and standard operating procedures. As a game provider company, we need a Tier 1 to manage the first point of contact for technical support, focusing on resolving game malfunctions, platform-related issues, and user inquiries via chat or ticketing systems.

     

    Responsibilities

     

    • Resolve simple technical issues, such as password resets, software installations
    • Respond to support tickets via channels like email, group chats
    • Troubleshoot basic user errors
    • Manage service requests and monitor alerts, service desk and group chats, provide clear updates to partners 
    • Report game malfunctions, platform errors, and user queries to game providers and to internal departments
    • Categorize and prioritize incoming requests from clients
    • Collect basic technical evidence on incidents and errors
    • Create configurations in internal systems
    • Assist clients with games or service-related questions

     

     

    Requirements:

    • Excellent communication skills
    • Hands-on experience with ticketing systems
    • General understanding of client-server architecture
    • Proven experience in customer service or related roles
    • 2+ Experience as a Support L1 Specialist (B2B/B2C/Gaming).
    • Proficiency in English
    • Strong attention to detail and teamwork skills
    • Ability to meet deadlines in a fast-paced environment

     

    What we offer:

    • Fully remote position with a flexible schedule
    • Long-term opportunity with potential for financial and career advancement
    • Supportive and positive work culture, collaborating with like-minded teammates

       

    When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

    1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
    2. Can you share examples from your portfolio that showcase your Level 1 Support experience?
    3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

       

    More
  • · 69 views · 19 applications · 8d

    AI-First Full-Stack Engineer (Golang, Svelte, Claude Code)

    Full Remote · Worldwide · 4 years of experience · English - B2
    We are looking for an AI-First Full-Stack Engineer: Golang Backend, Svelte Frontend. We don't need coders, we need engineers who build features end-to-end using Claude Code. Key highlights: AI coding experience (mandatory!): experience with Claude...

    We are looking for an AI-First Full-Stack Engineer: Golang Backend, Svelte Frontend. We don't need coders, we need engineers who build features end-to-end using Claude Code. 

     

    Key highlights: 

    • AI coding experience (mandatory!): experience with Claude Code - #1 priority, or other agentic coding tools. Claude Code is what is used on the project.
    • Senior Full-Stack Engineer (SvelteKit Frontend, Golang Backend), 5+ years of experience. We consider really strong candidates with 4 years of experience.
    • Strong proficiency in English (Strong Upper-intermediate level or Advanced).
    • Full-time.
    • Fully remote.
    • Start: ASAP!
    • Long-term project.

    What you'll actually do:

    • Own features end-to-end: from specs to deployment to fixing bugs
    • Use Claude Code to generate SvelteKit frontend and Golang backend code
    • Review AI output for quality and architectural fit
    • Fix bugs to learn our codebase, then rapidly build new features
    • Make quick decisions on what to build vs buy vs generate with AI
    • Talk to customers when they report issues and ship fixes the same day

    Our stack:

    • Frontend: SvelteKit, turbo monorepo, Vercel
    • Backend: Golang monorepo
    • AI: Claude Code (mandatory), other agentic coding tools

    Products you will build:

    • API: platform features, tooling, multi-agent system, etc.
    • UIs: internal UIs, B2B dashboards, B2C web apps

    You must have:

    • Ownership mentality with a strive for elegantly simple, high-quality solutions
    • Strive for max quality - you test your own work thoroughly since we have no QA team, everything you ship MUST work
    • Product mindset - you care about WHY we're building something
    • Proven experience using Claude Code or similar agentic AI (Cursor, Windsurf) 
    • Strong SvelteKit and Golang experience - you'll review AI's code in these, and you must understand how it works
    • Broad architectural knowledge of building modern full-stack applications
    • Excellent spoken English and a good internet connection for daily video calls

    You are a great fit if you:

    • Get frustrated when development takes weeks instead of days
    • You think in features and architecture, and not single lines of code
    • Can spot subtle bugs in AI-generated code quickly
    • You ship fast, but always verify it actually works
    • Have shipped real products that customers actually use
    • Think "how can AI build this?" as your first instinct

    Red flags (don't apply if):

    • You've never used Claude Code or similar AI coding tools
    • You're a perfectionist who loves to code
    • You need detailed specs before starting
    • You see AI as a threat rather than leverage
    More
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