Jobs Account Manager

We are an international tech team with an in-house, highly optimized VPN product. We have developed a high-converting web-to-app subscription funnel, that shows outstanding retention and rebill rates.

We are launching a private affiliate program with an innovative monetization tool designed specifically for streaming and entertainment traffic. We are looking for an experienced Affiliate / Publisher Account Manager who has an established network of webmasters in the movie, sports broadcasting, and entertainment streaming niches to help us scale.

Key Responsibilities:

Publisher Acquisition: Hunt, negotiate with, and onboard owners of high-traffic streaming, movie, and live sports websites (global traffic focus).

Onboarding & Support: Maintain close communication with webmasters, helping them launch our private monetization tools on their platforms.

Traffic Quality Control: Monitor performance metrics via our tracking platform (Alanbase), enforce strict anti-fraud measures, and evaluate traffic quality based on cohort rebill KPIs.

Payout Management: Manage webmaster accounts, review performance, and handle weekly/bi-weekly payout approvals.

Requirements:

Experience: 2+ years of experience as an Affiliate Manager, Publisher AM, or Business Development Manager within an Ad Network (Pop/Native/Banner) or a CPA network.

Network & Contacts: An active portfolio or direct contacts of webmasters in the Streaming, Entertainment, or Torrent niches. You must know how to reach these publishers directly.

Tech-Savviness: Clear understanding of how CPA/CPL models work, tracking platforms (Alanbase/Affise/Scaleo), and S2S postbacks.

Language: Fluent English (written and spoken) is required for dealing with international webmasters.

Mindset: Proactive, result-oriented, and comfortable working with high-volume entertainment traffic.

What We Offer:

High-Converting In-House Offer: A unique monetization model that converts significantly better than standard banner ads, offering publishers much higher eCPM.

Competitive Compensation: Base salary + a rewarding KPI bonus structure based on active subscriptions/rebills.

Наш клієнт міжнародна онлайн-геймінг компанія, яка створює захопливий користувацький досвід та інноваційні ігрові продукти для глобальної аудиторії.
 

Ідеально для тих, хто прагне:

• Будувати та розвивати довгострокові відносини з VIP-клієнтами;
• Працювати з VIP-клієнтською базою та сприяти зростанню її активності;
• Забезпечувати персоналізований і якісний клієнтський досвід;
• Впливати на залученість, утримання, лояльність та активність клієнтів;
• Розуміти поведінку гравців і знаходити можливості для зростання;
• Працювати з клієнтськими інсайтами для покращення VIP-досвіду;
• Взаємодіяти з кросфункціональними командами в динамічному iGaming-середовищі;
• Долучатися до розвитку бізнесу та запуску нових ринків.
   

Досвід, який стане твоєю перевагою:

• 2 роки досвіду в Account Management, VIP Management, Customer Success, Retention, Sales або схожих клієнтських ролях;
• Досвід в iGaming або розуміння клієнтського retention, lifecycle management та поведінки VIP-гравців;
• Вміння одночасно вести кількох VIP-клієнтів, працювати з даними клієнтської активності та діяти на основі інсайтів;
• Англійська на рівні Upper-Intermediate або вище та вільне володіння українською.
   

Ми цінуємо:

• Клієнтоорієнтованість і вміння будувати довіру з клієнтами;
• Сильні комунікаційні, переговорні та relationship-building навички;
• Проактивність, самостійність і фокус на результат;
• Відповідальність та ownership у роботі з клієнтами;
• Емоційну стійкість і здатність залишатися спокійним у нестандартних ситуаціях;
• Гнучкість і готовність працювати в динамічному середовищі, зокрема реагувати на термінові запити VIP-клієнтів поза стандартним графіком, коли це необхідно.
   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:
 

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
 

Perfect for those who aim to:

• Build and develop long-term relationships with VIP clients;
• Manage and grow a portfolio of high-value users;
• Deliver a personalised, high-touch client experience;
• Drive client engagement, retention, loyalty, and activity;
• Understand player behaviour and identify opportunities for growth;
• Work with client insights to improve the VIP experience;
• Collaborate with cross-functional teams in a dynamic iGaming environment;
• Contribute to business expansion and the development of new markets.
   

Experience you’ll need to bring:

• 2 years of experience in Account Management, VIP Management, Customer Success, Retention, Sales, or similar roles;
• Experience in iGaming or understanding of client retention, lifecycle management, and VIP player behaviour;
• Ability to manage several VIP clients simultaneously, work with client activity data, and act on insights;
• Upper-Intermediate or higher English level and fluent Ukrainian.
   

It’s a perfect match if you have those personal features:

• Customer-centric mindset and ability to build trust with clients;
• Strong communication, negotiation, and relationship-building skills;
• Proactive, self-driven, and results-oriented approach;
• Strong sense of ownership and responsibility;
• Emotional intelligence, resilience, and ability to stay calm in non-standard situations;
• Flexibility and readiness to work in a dynamic environment, including occasional urgent client requests outside standard working hours.
   

Apply, and let your growth journey begin.

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

• Simultaneously work with clients from a diverse list of industries;
• Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
• Manage annotation teams to guarantee smooth execution and timely delivery of projects;
• Monitor team discipline and ensure corporate culture within the team;
• Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
• Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;

• Train annotation teams and supervisors.

   

What We Need:

• Excellent Ukrainian & English skills (C1 for both spoken and written);
• 2-3 years of experience in tech service industry, ideally in account or project management;;
• Ability to manage multiple accounts and prioritize tasks effectively;
• Proved experience in long-term project planning;
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
• Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
• Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
• Mature and responsible attitude;

• Innovation mindset and the ability to be flexible.

   

Will be a great plus:

• Experience as a Team Lead or Supervisor in IT outsourcing companies;
• Experience in working with AI, data labeling, or machine learning projects;
• Desire to advance in AI & annotation services;
• Good sense of humor 😊

We offer:

• Competitive monthly rate in USD;
• Business hours;
• Opportunity to work fully remotely;
• Greenhouse conditions for self-development;
• Inclusive international environment;
• Amazing team connectivity;
• Paid intensive training and trial period;
• Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.

Devico is a hard-working and tight-knit team with first-rate experience in full-cycle Web and Mobile development. For over 15 years, we've been helping global clients by providing hard-to-find technology resources in software development, QA, UI/UX, and product. Our strengths lie in custom software platforms, test automation, mobile development, and modern technologies like JavaScript (and its frameworks), Java, Python, .Net, and more.

As part of our ongoing growth, we are looking for a Customer Success Manager to join our team full-time. This role is key to ensuring our clients get the maximum value from our cooperation, maintaining long-term relationships, and keeping communication smooth, transparent, and effective.

Responsibilities:

• Build and maintain close relationships with international clients across multiple time zones.
• Ensure clients are satisfied and get full value from the services provided by Devico teams.
• Oversee onboarding and ongoing communication between the client and internal delivery teams.
• Track project satisfaction, anticipate risks, and respond proactively to any issues or escalations.
  Coordinate client feedback with relevant departments (development, QA, recruitment, HR).
• Provide regular reporting and insights to both clients and internal stakeholders.
  Identify opportunities to expand cooperation and support account growth.

Requirements:

• 2+ years of experience in a Customer Success, Account Management, or client-facing role in an IT outsourcing or outstaffing company.
• Excellent interpersonal and communication skills with the ability to handle complex conversations with clarity and empathy.
  Strong organizational skills - ability to multitask and prioritize client needs.
• Deep understanding of IT project lifecycles and team dynamics.
• Fluent English (C1+) - both written and spoken.
• Experience working with CRM systems and communication tools like (Jira, HubSpot, Slack, etc.)
• A proactive, problem-solving mindset and a focus on client success.

We offer:

• Remote work;
• Flexible schedule and ability to manage your working hours;
• Competitive salary;
• Work with international clients and challenging projects.
• Opportunities for professional development.
• Supportive leadership and an open-door policy for new ideas
• Paid vacation and sick leave.
• Medical insurance provided

dNovo Group is a Toronto-based digital marketing agency operating since 2011. We work with clients in the legal, medical, and construction industries, delivering a full 360-degree digital marketing approach.

We are looking for a Senior Digital Account Manager who can confidently lead client relationships, own SEO strategy, and drive measurable performance growth.

This is a senior, client-facing leadership role. We are looking for someone ambitious, proactive, and experienced specifically in managing digital marketing clients within an agency environment. 

Role Overview

As a Senior Digital Account Manager, you will be the strategic owner of your client portfolio. You will lead communication, manage expectations, oversee SEO strategy, and ensure consistent performance improvements.

This is not a coordination role. We are looking for a strong relationship manager who understands digital marketing deeply and can confidently guide clients. 

Key Responsibilities

Client Relationship Leadership

• Serve as the primary strategic point of contact for assigned clients
• Lead regular client meetings and performance calls
• Maintain consistent, proactive communication
• Manage client expectations and resolve issues professionally
• Build long-term trusted relationships

SEO Strategy & Performance Ownership

• Develop and oversee SEO strategies aligned with client business goals
• Conduct advanced keyword research and content planning
• Identify technical SEO opportunities and growth areas
• Perform website audits and provide actionable recommendations
• Monitor rankings, traffic, and engagement metrics
• Deliver clear, insightful performance reports
• Ensure implementation quality across internal teams

Cross-Functional Coordination

• Work closely with content creators, developers, designers, and ad managers
• Ensure campaigns are executed accurately and on time
• Maintain high standards of quality and accountability

Growth & Retention

• Identify upsell opportunities
• Proactively recommend improvements and new initiatives
• Take ownership of client satisfaction and retention

Qualifications

• 3+ years experience as an Account Manager in a digital marketing agency
• Strong hands-on knowledge of SEO strategy and execution
• Proven experience managing digital marketing clients (not general account management)
• Deep understanding of keyword research, technical SEO, and content optimization
• Proficiency with SEMrush, Ahrefs, Moz, Google Analytics, and Search Console
• Excellent English communication and presentation skills
• Ability to manage multiple client accounts in a fast-paced environment
• Strong analytical and problem-solving skills
• Highly organized and detail-oriented
   

Preference will be given to candidates able to work Toronto business hours.

What We Offer

• Competitive salary
• Long-term opportunity
• Supportive international team
• Performance-driven culture

We are looking for a Part-Time Account Manager to support client relationships and manage day-to-day communication through our CRM.
 

This role is a good fit for someone who is organized, communicative, and comfortable working with clients and CRM systems. You will help keep client information up to date, follow up on requests, and make sure communication runs smoothly.
 

Key Responsibilities

• Manage and maintain client information in the CRM
• Communicate with existing clients and respond to their requests
• Follow up with clients and maintain regular communication
• Track client activity, requests, and next steps in the CRM
• Prepare simple reports and updates when needed
• Coordinate with internal teams to resolve client-related questions
• Keep CRM data accurate and organized

Requirements

• Previous experience in Account Management, Customer Success, Sales, or a similar role - plus
• Experience working with CRM systems
• Strong communication and organizational skills
• Excellent English, both written and spoken
• Ability to work independently and manage tasks remotely
• Attention to detail and a proactive approach

Work Format

• Part-time: 5–8 hours per week
• Remote
• Flexible schedule
• Opportunity to grow into a larger role depending on performance

ABOUT FIRST CRYPTO EXCHANGE LLC

First Crypto Exchange LLC (FCE) is a digital asset trading platform that enables individuals and institutions to buy, sell, and manage cryptocurrencies securely and efficiently. FCE operates under a VARA license in Dubai, UAE.

FCE is committed to building a trusted, well-governed exchange, combining robust market infrastructure with strong financial controls, regulatory compliance, and operational transparency.
 

As the business grows, we are looking for a proactive Account Manager / Client Manager to help us deliver a smooth client experience from onboarding through post-onboarding support, while gradually developing into a sales and pre-sales role.
 

JOB OVERVIEW

We are looking for a proactive and client-oriented Account Manager / Client Manager to join our growing team and become a key point of contact for clients throughout their journey with FCE.
The key objective of the role is to make sure every client is properly onboarded, supported, followed up with, and kept informed at every stage of cooperation.
This role is ideal for someone who enjoys working with people, moves quickly, takes ownership, and doesn't wait for problems to solve themselves.
As you grow into the role, you will have the opportunity to take on more responsibility across CRM management, pre-sales, and sales activities.
 

KEY RESPONSIBILITIES

• Manage client onboarding and provide ongoing post-onboarding support.
• Act as a key point of contact for clients, responding to questions and coordinating follow-ups.
• Track new client launches and monitor each client's progress through the relevant stages.
• Keep communication and client status up to date, ensuring no request or follow-up is overlooked.
• Coordinate with internal teams to resolve client questions and move processes forward.
• Maintain clear timelines and follow established response and service standards.
• Support the development and maintenance of the CRM system and client data.
• Monitor client needs and proactively suggest solutions or next steps.
• Gradually take part in client calls, pre-sales activities, and sales processes as the role develops.
   

QUALIFICATIONS & SKILLS

• Previous experience in client management, customer support, account management, sales support, or a similar client-facing role.
• Strong communication skills and a genuine client-oriented mindset.
• Proactive approach: you don't wait for instructions when you can identify and solve an issue yourself.
• Ability to work quickly and efficiently in a dynamic environment.
• Strong follow-up and organizational skills - you keep track of multiple clients, requests, and deadlines.
• Ability to find solutions quickly and suggest practical ideas.
• Comfortable working with CRM systems and Google Sheets.
  Strong English - written communication is essential. Russian - international team language.
   

WOULD BE A PLUS

• Experience in the crypto, digital assets, fintech, or trading industry.
• Understanding of how crypto exchanges and digital asset products work.
• Experience with CRM implementation or optimization.
• Previous exposure to sales, pre-sales, or business development.
• Experience communicating with B2B clients.
   

WHAT SUCCESS LOOKS LIKE

In your first month, you will focus on understanding our client journey, taking ownership of onboarding and post-onboarding communication, tracking new client launches, and helping establish clear processes and timelines.
Within 3-6 months, you will be someone the team can rely on to keep clients moving forward, ensure timely follow-ups, proactively resolve issues, and consistently deliver a strong client experience.

The people who thrive in this role are those who genuinely care about the client, communicate openly, follow through on their commitments, and always look for a way to make things work.
 

WORKING CONDITIONS & BENEFITS

1. Work format: Online / Remote
2. Compensation: depending on experience
3. Vacation: 20 working days per year
4. Sick Leave: 10 days per year
5. Days Off: 5 days per year
6. Public Holidays: 8–10 days per year, depending on the holiday calendar of different countries

Account Manager for AI Calls Startup 19.08.26

About Us

We are a fast-growing and leading company in the AI Voice space for the iGaming industry. Our AI Voice & Messaging Player Activation Platform helps casino and betting operators turn registrations into deposits and reactivate inactive players — improving Reg→Dep conversion and player LTV at a scale human call centers can't match. Our product is already used by 20+ brands across 8+ geographies. We are funded and building a team of top-tier talent.

Who We're Looking For

We are looking for an Account Manager who will own client results after the sale. You take the client over at kickoff and become their main point of contact: you design campaigns from our funnel library, own the campaign spec, interpret results, present reports, and prepare data-based briefs for the next launches. You work in a trio: a Coordinator handles data collection, statuses, and ops routine; Sales closes commercial deals — you own decisions and results.

About You

You come from Retention / CRM in iGaming and understand how player campaigns actually work: bonus mechanics, segmentation, reactivation logic. You read campaign analytics and turn numbers into decisions and next steps. You build warm, trusted relationships with clients and can defend your recommendations in English.

What Awaits You

A high-intensity team where everyone is focused on results. No bureaucracy, no pointless rules, no slow teammates. Transparent motivation tied directly to the value you create: bonus per launched campaign plus a recurring bonus per active brand on subscription. Clear processes, playbooks, and a funnel library from day one — and real room to grow as the department scales.

Responsibilities

• Own the client relationship after kickoff: onboarding call, regular syncs, main point of contact.
• Qualify each project and select the funnel and segment logic from our funnel library.
• Fill in the campaigns: segments, agent & SMS scripts and parameters, volumes, dates, alerts, postbacks.
• Own launched campaigns by result: interpret metric deviations, decide on pauses and changes.
• Check in with clients after launch: conversions visible on their side, traffic quality.
• Interpret campaign analytics, build reports present to clients.
• Prepare plan scaling of clients, brands to new geos, segments, etc.
• Escalate complex cases and needs for new funnels or scripts to the Retention Manager, with campaign data.

Requirements

• 2+ years in Retention / CRM / Account Management in iGaming, Gambling, or Betting — Retention or CRM Manager is the ideal background
• Understanding of retention mechanics: bonuses, segmentation, reactivation, player lifecycle.
• Confident with metrics: Reg→Dep conversion, LTV, GGR/NGR — plus campaign funnel metrics (answer/reach rate, conversion to deposit).
• Experience with CRM / campaign tools (Smartico, Optimove, Customer.io, or similar).
• Ability to turn analytics into recommendations and defend them to a client.
• English — confident working level.

Nice to Have

• Experience in a performance call center or with voice/SMS channels.
• Experience working alongside sales on account growth.

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD + performance bonuses.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

Who we are:

Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:
We are seeking an Account and Content Manager with strong initiative, negotiation, and communication skills to serve as the primary point of contact and build long-term relationships with clients (platforms) and partners (game providers).

Responsibilities:

• Help clients and partners through email, online presentations, screen-share 
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Keeping current clients satisfied and delivering exceptional service on a day-to-day basis
• Monitor and analyze ongoing process
• Working with the Sales team to onboard and integrate new clients and developing existing client relationships

• Liaise between the clients and internal teams

   

Requirements:

• Exceptional negotiation communication skills 
• iGaming experience is a must 
• Proficient in English at both written and spoken
• Industry experience in slot games is a plus
• Experience as an account manager, sales representative, or business development manager in a gambling or tech company.
• Strong attention to detail and teamwork skills.

• Ability to meet deadlines in a fast-paced environment.

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer..

Screening questions:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Сan you share examples from your portfolio that showcase your account management-related skills, particularly for gambling tech? 
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)
4. What is your notice period and how soon can you join us?

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day/night).

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

AMZ Bees — a full-service Amazon account management agency helping private label brands scale sustainably since 2018. We handle everything from setup and SEO to advanced DSP, PPC, and market expansions. We don't just manage accounts — we become true Amazon partners to our clients.

📍 Remote | Full Time | Europe, UK, LatAm or Africa
🕓 5h overlap with GMT+2 required
 

Why Join AMZ Bees?

• Real Scale & Impact: One of our clients generated $1M in sales in a single day on one product, with a 40% margin. We manage brands generating $30M+ in annual revenue and have helped several clients reach #1 category positions across multiple markets.
• Strong Team Support: You will get support from our dedicated advertising and technical teams to help grow your brand and fix issues quickly.

• Continuous Growth: We offer a hub to upskill yourself, hone your craft, and access frequent training opportunities to keep your skills sharp and stay ahead of industry trends.

   

Key Responsibilities & Ownership

As a client-facing Account Executive, you will own a portfolio of Amazon brands end-to-end, acting as the main point of contact and strategic partner for your clients. You will work closely with dedicated PPC, Technical, SEO, and Design teams to drive profitable growth for your clients.

• Strategy & P&L: Craft comprehensive account strategies, manage growth plans and P&L, set revenue, profit, and TACoS targets, and build quarterly roadmaps and weekly priorities.
• Client Collaboration & Satisfaction: Gain a deep understanding of each client's business to turn requirements into actionable steps. Build trust, collaborate on revenue targets, lead weekly updates, monthly reports, and QBRs, and ensure churn stays low.
• Data & Marketplace Excellence: Analyze performance metrics and use Brand Analytics and Search Query Performance to guide listings, SEO, pricing, promos, inventory coordination, and catalog health.
• Advertising & Cross-Functional Oversight: Coordinate and align goals with the PPC team, approve budgets, targets, and launches, and drive timelines across technical teams and external agencies.

• Problem Solving & Improvement: Troubleshoot performance issues, manage risks (OOS, account health flags, policy requests), stay updated on Amazon trends, and train junior colleagues on best practices.

   

Requirements

• Experience: 3–5+ years in an Amazon agency as Account Executive, Account Manager, or Brand Manager. We'll also consider exceptional candidates with hands-on brand-side experience who have genuinely owned P&L and growth for a brand.
• Proven Track Record: Experience developing multiple successful brands to 7 figures under your personal management.
• Marketplace Experience: Solid experience with Amazon US and core European marketplaces (UK, DE, FR, IT, ES) is required.
• Strong Analytical Skills: Strong Google Sheets skills (pivots, lookups, clean reporting) to evaluate performance and build data-driven strategies.
• Mindset & Communication: Proactive and strategic, with a strong ownership mindset, reliable execution, a customer-centric approach, and fluent English (written and spoken) for clear client communication and meeting leadership.

• General Requirements: Higher education in a relevant field, trend awareness in e-commerce, adaptability to fast-paced environments, multitasking abilities, and effective teamwork.

   

Nice to Have:

• Vendor Central exposure
• Experience with Walmart
• Familiarity with AMC or DSP, Helium 10 (H10), DataDive, and similar tools

• Comfort with AI tools and integrating AI into daily workflows for efficiency

   

🎁 What We Offer

• A dynamic work environment with an energetic team. 
• A collaborative and inclusive atmosphere where your contributions are valued.
• Encouraging leadership that will help you grow and navigate challenges.
• Access to frequent training opportunities to keep your skills sharp and stay ahead of industry trends.

• Competitive paid time off, paid sick days, and local public holidays off.

   

🚀 Ready to Join?
If this role excites you, don't hesitate to apply and become part of our dynamic team.

TRENDFORMER is a company with an innovative product — we don’t just make toys! Our professional and creative team has created and launched into the international market our own unique phygital products under the brands PIXIO (pixio.site), HEY CLAY (hey-clay.com), and VOXART (vox.art), which are successfully sold in over 50 countries worldwide.
 

We are currently looking for a Key Account Manager who will be responsible for supporting and developing partnerships with international partners (loyalty agencies, entertainment licensors, and key retailers).
 

Key responsibilities of the Key Account Manager at TRENDFORMER:

• Manage projects within existing entertainment license partnerships;
• Lead the communication with international partners and licensors;
• Coordinate loyalty programs with partners — from mechanics development to rollout control across retail chains;
• Support project sales efforts and coordinate execution: deadlines, budgets, and material approvals with licensors (approval process);
• Analyze campaign results and prepare reporting;
• Build long-term relationships with key partners and identify opportunities to expand cooperation;
• Coordinate cross-functional teams within the company (marketing, logistics, sales) to deliver projects;

• Over time — take part in developing new partnership directions and key negotiations.

   

Our ideal candidate has:

• 5+ years of experience in a client-facing/partnership role (entertainment, licensing, loyalty programs, BTL/promo campaigns, trade marketing, production, or related fields);
• Fluent English (B2+/C1) — daily business communication with international partners;
• Experience in negotiations and end-to-end project management;
• Proactivity and strong communication skills — able not only to execute, but to grow partnerships;
• Strong attention to detail and ability to manage multiple projects simultaneously;
• Passionate about business development;
• Motivation to grow into a business development role;

• Ownership of projects and key client relationships.

   

What we offer:

• The chance to create innovative products with us. Products with impact. Products that kids love;
• Competitive salary;
• An open-door policy;
• Flexible working hours;
• Remote work or the option to work from the office, as preferred;
• Team retreats and informal team bonding;
• Gifts for every team member.
•  

We’d love to have you as part of our team!

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

🔴 about the company
whiteout is an international media buying agency born in ukraine, specializing in the gambling and betting verticals. backed by venture capital, they’ve already established digital activity across 30+ countries — from latam to southeast asia. at their core, they’re a team of passionate igaming experts. energetic, ambitious, and laser-focused on results — we move fast, think big, and never settle. if you’re hungry to grow and thrive in a high-performance environment, you’ll feel right at home with them.
 

🔴 the role
as we scale, we are seeking an Account Farmer.
 

🔴 what you will be working on

• manage and maintain Google Ads accounts and advertising infrastructure.
• prepare and configure accounts for media buyers.
• work with anti-detect browsers and manage multiple browser profiles.
• integrate mobile applications with Google Ads.
• handle Google Ads account suspensions and submit appeals.
• maintain account reporting and tracking spreadsheets.
• configure and manage proxies.
• support media buyers with day-to-day technical requests.
• work with advertising trackers and ensure correct integrations.
   

🔴 your background

• at least 6 months of experience supporting advertising infrastructure, preferably with Google Ads.
• experience managing Google Ads accounts.
• familiarity with anti-detect browsers and multi-browser environments.
• understanding of common media buying workflows and requests.
• basic knowledge of Google Ads interfaces and English-language dashboards.
• understanding of proxies and experience configuring them.
• basic understanding of advertising trackers.
   

🔴 what we offer:

• flexibility and freedom: choose fully remote, hybrid, or office-based work yourself;
• strong team: work alongside some of the industry’s top talent;
• career development: take courses, attend top-notch conferences;
• health support: paid vacation and sick leaves, and access to a corporate psychologist;
• corporate culture: enjoy off site parties, team-buildings, sport events, and corporate gifts.
   

let`s talk.

We’re looking for a Senior Account Manager — someone who understands that in B2B iGaming, great relationships are built on sharp business acumen, speed, and strategic influence. As we prepare to launch our slot portfolio to the market, you will be the driving commercial force behind our footprint. You won’t just manage accounts; you’ll pave the way, open doors with major operators, and turn our games into top-performing assets across partner platforms.

What you’ll do

• Drive commercial success: Take full ownership of B2B sales and account expansion during our market launch phase;
• Build and execute pipeline: Identify, negotiate with, and onboard key iGaming operators, aggregators, and platforms;
• Become a strategic partner: Work closely with operator casino managers to secure optimal lobby positioning, prominent game placement, and targeted promotional campaigns;
• Align product with performance: Analyze performance data (GGR, NGR, bets, active players) to spot growth opportunities and feed market insights back to product and leadership teams;
• Represent the brand: Be the face of the company at major industry events, expos, and client meetings, building long-term trust and high-value industry connections;
• Shape commercial processes: Help build our sales playbook, commercial terms, and account management framework as we scale.

What you bring

• Proven track record: 4+ years of B2B Sales / Account Management experience within a slot provider, aggregator, or top-tier iGaming ecosystem;
• Established network: Strong, active contacts with casino operators, CRM heads, and platform decision-makers;
• Launch mindset: Experience taking a product or portfolio to market from scratch (or driving massive growth in an early-stage environment);
• Data-driven & business-smart: Deep understanding of key industry metrics (GGR, NGR, RTP impact, lobby visibility, promotion ROI) and how to negotiate win-win commercial deals;
• Product passion: You genuinely understand slot mechanics, player preferences, and what makes a game perform in different markets;
• Exceptional communication: Confident, persuasive, and adept at negotiating complex deals with both operational teams and C-level stakeholders;
• Autonomy & drive: You thrive in high-ownership environments where you set your own pace and take pride in closing deals;
• Fluent English (additional languages like Spanish, German, or Portuguese are a major plus).

Benefits

• 21 vacation days + 5 extra day-offs annually;
• 12 paid sick days;
• Fully remote format — work from anywhere you feel productive;
• Flexible schedule: start your day anytime between 08:00–11:00 CET;
• Fixed budget for health insurance and gym/fitness;
• Provided all required work equipment;
• Zero bureaucracy and direct communication with founders and C-level;
• Minimal meetings, async-friendly workflow;
• Startup energy: fast motion, creativity, and tight-knit communication;
• Business trips and team meetups several times per year;
• Multiple salary payout options (flexible formats);
• …And many more perks unlocked after we hit break-even.