TrueGroup

We are looking for a proactive Sourcer to join our fast-growing team and help us scale our company of 300+ professionals.

In this role, you will focus on identifying, engaging, and attracting top talent across multiple departments, supporting the recruitment team by building strong talent pipelines and delivering high-quality candidate flow.

If you enjoy research, sourcing strategies, and connecting with candidates, we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• Search and identify potential candidates using LinkedIn, job boards, social networks, and other sourcing platforms
• Build and maintain strong candidate pipelines for current and future hiring needs
• Conduct initial candidate outreach and engagement
• Perform candidate pre-screening to assess basic qualifications and interest
• Work closely with recruiters and hiring managers to understand role requirements
• Use modern sourcing techniques such as Boolean search, market mapping, and competitor research
• Maintain candidate information in ATS and recruitment databases
• Monitor and analyze sourcing channels and market trends
• Support employer branding by creating a positive candidate experience

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of experience in sourcing or recruitment
• Experience using LinkedIn, job boards, and social networks for candidate search
• Basic understanding of Boolean search and sourcing techniques
• Good research and analytical skills
• Strong communication skills
• English and Ukrainian languages (both written and spoken)
• Experience working with ATS systems or recruitment tools will be a plus

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We're looking for an experienced Recruiter to join our fast-growing team. You'll be responsible for managing the full recruitment cycle, from sourcing to offer acceptance, while helping us continue scaling our team of 300+ people.

If you have a hands-on recruitment background and understand the iGaming industry, we'd love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• Full life cycle recruiting management in all departments of the company (starting from position formation to an offer);
• Search and recruitment for various levels of vacancies (from junior to senior, lead);
• Using modern sourcing methods, including job sites, LinkedIn and other social networks;
• Interviewing and assessing candidates using a variety of techniques;
• Providing feedback to candidates and handling objections;
• Analyzing candidate sourcing sources and competitors;
• Maintaining documentation and compiling recruitment reports;
• Planning and organizing your work in a multi-tasking environment;
• Collaborating with hiring managers to coordinate job requirements and conduct interviews;
• Building a positive employer brand.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ years of experience in full-cycle recruitment (in-house or agency);
• Knowledge of recruitment tools, methods and market trends;
• Knowledge of English and Ukrainian languages (both written and spoken);
• Strong organizational and communication skills;
• Practical experience with ATS systems, recruiting software and Excel for reporting.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Head of SMM with a strong performance mindset, who sees social media as a traffic and revenue channel, not just a branding tool. You understand how to turn content into registrations and FTDs, work confidently with paid and alternative traffic sources, think in funnels and KPIs, and can lead an in-house team to measurable results in Tier-1 markets.

HOW YOU WILL MAKE AN IMPACT

• Lead a revenue-driven SMM strategy focused on traffic monetization.
• Build and scale social funnels: content → engagement → traffic → registration → FTD.
• Own full-funnel KPIs: ER, CTR, CR, CPA, FTD, Reg2FTD, LTV.
• Manage SMM as a business unit: content, paid social, community, partnerships.
• Oversee paid social traffic (Meta, TikTok, X) and alternative sources (AdsGram-like).
• Collaborate with media buyers or lead testing and scaling independently.
• Analyze traffic quality: retention, FTD, redeposits.
• Build Tier-1 Tone of Voice and scalable content systems (IG, TikTok, X).
• Lead and develop an in-house SMM team.
• Work cross-functionally with performance and influencer teams.
• Optimize decisions based on data and ROI.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 4+ years in Gambling / Betting / Esports (Tier-1).
• Proven experience monetizing SMM traffic.
• Strong performance mindset and KPI ownership.
• Hands-on paid social & alternative traffic experience.
• Advanced understanding of funnels and metrics (CPA, FTD, LTV).
• Experience managing SMM teams.
• Advanced English.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT

• Develop and own product vision and strategy aligned with business objectives.
• Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
• Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
• Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
• Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
• Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
• Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
• Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
• Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
• Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
• Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 3 years of experience in product gambling companies;
• English at the intermediate level and above;
• Experience with online casino platforms;
• Understanding the regulation of markets and peculiarities of licenses will be a plus;
• Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
• Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a skilled and proactive Retention Manager to strengthen our CRM and lifecycle marketing efforts. In this role, you will be responsible for developing and executing effective multi-channel retention campaigns, building customer journeys, and maximizing player engagement, activation, and loyalty.

HOW YOU WILL MAKE AN IMPACT:

• Create and optimize marketing communications across Email, SMS, In-App/Pop-up, and Web Push channels.
• Run A/B tests to improve engagement, conversion, and retention metrics.
• Design and maintain Customer Journeys within the CRM system.
• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong plus.
• Segment players based on the RFM model and behavioral patterns.
• Create tailored retention flows for different lifecycle stages.
• Actively use AI tools to automate workflow, generate content, build logic, and improve campaign effectiveness.
• Develop strategies for player onboarding, activation, and reactivation.
• Analyze performance data and propose optimization improvements.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1.5–3 years of experience in CRM or Retention Marketing, preferably in iGaming or digital products.
• Strong understanding of lifecycle marketing and multi-channel communication.
• Experience with customer segmentation and RFM analysis.
• Hands-on experience with CRM platforms (Customer.io / Smartico / Fasttrack / Optimove — a plus).
• Confident use of AI tools for communication and workflow automation.
• Analytical mindset and ability to work with data-driven insights.
• Strong communication and organizational skills.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We need a senior SEO specialist who knows how to win in competitive markets. You'll develop and execute advanced SEO strategies, including competitive intelligence, brand keyword targeting, and creative positioning tactics.
This isn't standard SEO - we need someone who thinks creatively, understands unconventional approaches, and has experience with strategies that deliver results in highly competitive niches.
What You'll Do:

• Develop competitive SEO strategies targeting competitor brand keywords
• Build and optimize landing pages/microsites for specific keyword opportunities
• Execute creative SEO tactics for competitive advantage
• Conduct competitor research and identify market gaps
• Monitor performance and adapt strategies based on data
• Work with dev and content teams to implement initiatives

What You Need:

• 3+ years of SEO experience in the iGaming industry
• Deep understanding of white hat and grey hat SEO techniques
• Proven track record ranking for competitive keywords
• Technical skills: HTML/CSS, site structure, SEO tools (Ahrefs, SEMrush, GSC)
• Experience creating landing pages/microsites
• Competitive intelligence and analysis experience
• Creative problem-solver who thinks beyond standard playbooks

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a PR manager to join our team, who will help us communicate our brand to the audience and strengthen our brand in their eyes. We are open to ideas and looking for a person who is ready not only to give ideas but also to implement them into life!

 

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- At least 2 years in PR/marketing within the iGaming industry.
- Strong knowledge of key media channels, including blogs, podcasts, news platforms, and influencer collaborations.
- Experience writing and publishing press releases, articles, and video scripts.
- Established media contacts in gambling and affiliate marketing.
- Ability to develop PR strategies, track performance with tools like Google Analytics and CRM, and adjust campaigns based on data.
- Experience collaborating with designers and copywriters on PR materials.
- Skilled at monitoring brand mentions and responding to protect brand image.
- Experience building and maintaining long-term media and influencer partnerships.
- English — Upper-Intermediate or higher level.

HOW YOU WILL MAKE AN IMPACT:

- Create and implement annual, quarterly, and situational strategies aimed at increasing brand recognition in the iGaming and affiliate marketing sectors.
- Provide comprehensive PR support for exhibitions, including media coverage, content creation, and online visibility, in close collaboration with the event manager.
- Establish strong relationships with specialized media, blogs, podcasts, and influencers in the iGaming industry.
- Actively seek opportunities for interviews, articles, and collaborations to increase brand visibility and awareness.
- Work on partnership agreements and barter deals to ensure favorable publication conditions.
- Write and manage the publication of press releases, articles, and scripts for video interviews on media platforms, blogs, and industry sites.
- Collaborate with company designers to prepare visual materials for publications, adhering to the company's branding guidelines.
- Maintain and update the corporate website, ensuring it reflects industry trends and company news. Make necessary changes promptly.
- Ensure the website content is up-to-date, reflecting the brand's tone and style.
- Regularly monitor brand mentions in media, blogs, and industry forums, responding quickly to both positive and negative feedback.
- Develop and implement plans for consistent online presence across media channels, including industry blogs, news sites, and influencer platforms.
- Provide PR support for industry events, maintaining brand consistency.
- Organize scripts and online support for employee participation in events as speakers or panelists.
- Coordinate with SMM, affiliates, and product teams to align PR efforts with business goals.
- Work with designers to create visuals for media and blog posts.
- Oversee the PR budget, provide reports on expenses and PR campaign results, with a focus on return on investment (ROI).
- Contribute to ideas for partner and client gifts that align with the PR strategy.
 

WHY YOU’LL LOVE IT HERE:

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.

HOW YOU WILL MAKE AN IMPACT:

• Providing customer support via live chat and email
• Handling players’ inquiries, requests, and complaints
• Identifying complex or sensitive cases and escalating them to the relevant departments
• Ensuring compliance with internal quality standards and communication guidelines
• Working according to the assigned schedule and meeting individual KPIs

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
• Written English proficiency at B2 level or higher
• Willingness to work shift schedules, including night shifts, weekends, and public holidays
• Ability to stay focused in a multitasking environment
• Strong attention to detail and strict adherence to instructions

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a CRM / Retention Analyst to support our CRM and Retention teams with data-driven insights and identify growth opportunities for LTV and player retention through behavioral and communication performance analysis.
 

HOW YOU WILL MAKE AN IMPACT:
 

• Analyze key retention metrics: FTD → repeat deposits, churn rate, retention cohorts, LTV, ARPU/ARPPU, deposit frequency.
• Build and maintain analytical reports and dashboards for CRM campaigns, player segments, and promotions.
• Evaluate the effectiveness of CRM communications (Email, SMS, Push, In-App, Onsite) including open rate, CTR, and deposit conversion.
• Conduct cohort and behavioral analysis by GEO, acquisition source, player type, and deposit patterns.
• Support player segmentation (RFM, deposit segments, churn segments, VIP logic).
• Design and analyze A/B tests for CRM campaigns.
• Identify insights and opportunities to improve retention, player lifecycle, and revenue.
• Analyze player activity, sessions, games, and content performance to understand impact on retention.
• Provide data-driven insights and recommendations to CRM, Product, and VIP teams.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of experience as a Data / Product / Business Analyst
• Strong SQL skills
• Experience with BI tools (Power BI, Tableau, Looker, Metabase, or similar)
• Understanding of key product analytics metrics (LTV, ARPU, ARPPU, churn, cohorts)
• Experience with retention and cohort analysis
• Ability to work with large datasets
• Ability to translate data into clear business insights
• Experience with A/B testing or CRM analytics is a plus
• Experience in iGaming / betting / gaming / fintech / subscription products is a plus
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a detail-oriented and proactive Data Specialist to join our team. In this role, you will work with large datasets, build and maintain reliable data pipelines, and ensure high data quality for analytics and reporting. You will collaborate closely with analysts and business stakeholders to deliver accurate and up-to-date data solutions.

HOW YOU WILL MAKE AN IMPACT

• Build and maintain regularly updated data sources in BigQuery
• Optimize data workflows and ETL processes
• Monitor, troubleshoot, and fix issues related to data updates and pipelines
• Ensure data quality, consistency, and reliability
• Create and maintain DAGs (Airflow)
• Develop and support dashboards in Power BI

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of hands-on experience with BigQuery
• Strong knowledge of SQL
• Confident skills in Python
• Experience with data optimization and ETL processes
• Strong analytical thinking and attention to detail

Nice to Have

• Experience with Power BI
• Experience with Airflow / DAGs
• Experience working in cloud-based data environments

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales or account management (Call center or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

We’re looking for an exceptional leader to build and lead our customer contact center, delivering world-class service and support to our players across casino and sportsbook verticals.

HOW YOU WILL MAKE AN IMPACT:

• Build the call center function from scratch, including structure, processes, service standards, KPIs, and tools.
• Hire, train, and motivate a high-performing team of agents and supervisors, fostering a culture of excellence and customer focus.
• Ensure regular player support via calls/sms.
• Implement quality assurance systems, communication scripts, and SLA standards to maintain outstanding customer satisfaction levels.
• Analyze key performance metrics (AHT, FCR, CSAT, SLA, etc.) and drive continuous improvement based on data insights.
• Collaborate closely with CRM, Product, VIP, and Payments teams to resolve escalations quickly and provide seamless player experiences.
• Optimize processes, automation, and workload distribution to scale operations efficiently as the business grows.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience managing a call center in iGaming, fintech, e-commerce, or a related industry.
• Proven experience building and scaling customer support teams from the ground up.
• Strong leadership skills with the ability to inspire and develop high-performing teams.
• Data-driven mindset with solid understanding of reporting tools and performance KPIs.
• Excellent communication and conflict-resolution abilities.
• English level B2-С1+ (spoken and written).

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
  👉 Send your resume immediately!