Jobs at Djinni

Incora is a Lviv-based growth-oriented IT team. We believe in working smart, and that includes using the latest AI tools to help us move fast, test more, and scale content with impact.

We are looking for a Content Writer who can take full ownership of our content production across multiple channels, or we can just say as it is: “content geek” who loves experimenting, generating high-quality texts quickly, and adapting tone of voice for different formats.

If you are used to just executing tasks, at Incora you’ll plan, adapt and optimize our content ecosystem. Sounds nice? You might be the one!

Responsibilities

• Create engaging short-form and long-form copy using various tones of voice (LinkedIn posts, ads, landing pages, newsletter content, etc.).

• Produce AI-based, SEO-optimized blog articles that follow SEO specialist’s tech tasks and support our organic growth.

• Use AI tools (ChatGPT, Claude, Gemini, etc.) to speed up ideation, research, drafting, and editing.

• Take part in development and management of a content plan for all channels (LinkedIn, website blog, marketing campaigns).

• Generate advertising copy for paid campaigns (Google, Meta, LinkedIn).

• Collaborate with the marketing/sales team to understand business goals and transform them into compelling content.

• Monitor content performance and suggest improvements.

• Maintain consistent brand voice while adapting it to different audiences and platforms.

Requirements

• Proven experience in copywriting (brand, SEO, or both, the more diverse, the better).

• Strong understanding of content marketing principles.

• Ability to work independently: plan topics, propose ideas, manage priorities.

• Advanced skills in AI-assisted writing and content generation (must truly enjoy using AI).

• Excellent written English.

• Ability to quickly switch between tones, formats, and styles.

• Analytical mindset with the ability to evaluate and optimize content performance.

Nice to Have

• Experience writing for B2B, tech, or service-based companies.

• Familiarity with LinkedIn content best practices.

• Interest in automation and content scalability.

What We Offer

• Full ownership of the content direction with creative freedom. Yes, we want to hear your ideas.

• Opportunity to work with cutting-edge AI tools and experiment with new workflows. Yes, if you can do this with AI - don’t hesitate.

• Collaborative, growth-focused environment.
Flexible working schedule

• Compensation for educational and sports activities

• Professional growth opportunities

• Awesome team events and activities

We’re looking for an experienced Amazon operator to own the growth of a set of products on Amazon while also taking responsibility for Amazon Account Health. You’ll combine a sales-driven mindset with attention to detail, ensuring both growth and compliance.

The ideal candidate is highly self-motivated, results-driven, and capable of managing multiple projects simultaneously in a fast-paced, dynamic environment. Must have experience in growing products on Amazon. 

This role is about managing product growth and account health, not people. You’ll be accountable for growing your products and ensuring that all listings remain live and active.

What You’ll Do

• Own a set of products end-to-end: listings, keywords, reviews, copy, images, attributes.
• Optimise listings for conversion and compliance using data insights.
• Analyse performance daily and act quickly to drive sales and profit.
• Monitor the Account Health dashboard, track and resolve cases, and escalate issues when needed.
• Review customer complaints for trends and flag risks early.
• Keep listings aligned with Amazon’s evolving requirements.
• Collaborate with designers on high-impact visuals.

What We’re Looking For

• Fast, hungry problem-solver with a never-settle mindset
• Sales-driven thinker: always asking “What more can we do to grow?”
• Comfortable with data analysis and spotting trends.
• High attention to detail to keep listings accurate and compliant
• Experience with Amazon Seller Central (listings, cases, account health).
• Critical thinker who takes ownership, not just tasks.
• Strong communication skills in English.

Why This Role Matters

You’ll have direct ownership of product growth, while safeguarding one of the most critical areas of the business: Account Health. This is a chance to combine commercial impact with operational excellence.

What You’ll Get

• Competitive base salary plus a bonus directly tied to the sales you deliver
• Full-time, remote role with flexible hours (within CET timezone)
• 30 paid days off each year to recharge and stay sharp
• Paid parental leave for when family comes first
• Anniversary and birthday bonuses to celebrate you
• Fun social activities to keep the team connected
• Free access to all of our supplements
• Charity Match Program: we double your impact by matching your donations
• Plenty of opportunities to grow personally and professionally

About Vimerson Health

We are a 100% remote and happiness-led company that encourages self-empowerment and forward-thinking.

In just 10 short years since our inception, Vimerson Health has sold more than 9 million bottles of supplements, and we are continuing to grow and expand. Our global team spans 12 countries, bringing knowledge and expertise from all over the world. We’re growing FAST. There's a lot of opportunity to contribute to something special here. Join us!

Vimerson Health Core Company Values

• Growth Mindset: We embrace learning, innovation, and new challenges. We push boundaries, set ambitious goals, and work smarter to achieve them.
• Do What You Love: We are passionate about our work, making us happier and more fulfilled.
• Open & Honest: We value honest, constructive feedback and engage in healthy conflict for the company’s greater good.
• Accountable: We take ownership of our responsibilities and deliver on our promises.
• Critical Thinking: We make logical, fact-based decisions.
• Team Player: We care about, support, and respect each other to reach our shared goals.

How to Apply

We don’t want CVs or generic cover letters. If you’re serious about growth and detail-obsessed about keeping Amazon accounts healthy, prove it. Complete the 3-part challenge below. Applications without this will not be considered.

Your Challenge

1. Sales Obsession Proof

In one sentence, share the biggest sales growth you’ve personally driven on Amazon. Include the numbers.

2. Critical Thinking Test

Choose any of our Amazon listings you think is underperforming. In under 200 words, explain:

• The biggest issue holding back sales
• The fastest change you’d make to drive results
• One potential Account Health or compliance risk you’d watch for

3. Fast Action Mindset

Imagine you take ownership of a product with a 4.3★ rating, declining sales, and a new Account Health flag. What are the first 3 actions you’d take in your first 30 days? Keep it short, direct, and actionable.

Submission Instructions

Put “Amazon Product Growth + Account Health” in the subject line of your application.

Send your CV together with your answers directly to recruiter or attach it as a one-page PDF.

We are currently seeking a Sales Manager (for the Netherlands market) 💼 

Nova Post Europe is already operating in 16 countries — and continues to grow every day. Our team is united by a shared drive to move forward, achieve results, and discover new opportunities together. We are looking for people who want to create more — to build a large-scale European project born in Ukraine.

Key Requirements:

✔️ Minimum 2 years of experience in B2B sales.

✔️Experience in logistics or CEP (Courier, Express, Parcel) industry is a strong advantage.

✔️Proven experience in lead generation and conducting negotiations.

✔️Understanding of the Central European market is an asset.

✔️English level B2 or higher; Ukrainian — native or C1.

Responsibilities:

✔️ Lead generation: active search for potential clients (online/offline, cold outreach, events)

✔️ Initial outreach & qualification: first contact via calls/emails, lead qualification, CRM management

✔️ Sales process: meetings with prospects, service presentations, proposal preparation, negotiations, deal closing

✔️ Account management: maintaining long-term relationships, handling daily client requests, identifying upsell/cross-sell opportunities

✔️ Growth & development: potential progression to Head of Sales (Central Europe), contribution to team process improvement

We offer:

✔️Official employment in Poland with full social benefits, including paid vacations, sick leave, and business trip coverage.

✔️Competitive base salary plus a performance-based bonus of 1.5–3% of revenue for the first 6 months of cooperation with each client.

If you have the right skills and experience, we look forward to receiving your resume. Join our Nova Post Europe team and help us make everyday life better!

About This Role

We’re hiring a Customer-Facing Technical Engineer who blends technical problem-solving, Shopify ecosystem expertise, and strong communication. If you’re comfortable digging into JavaScript and CSS, translating complex issues into plain English, working directly with e-commerce merchants, and collaborating with CS and product, you’ll fit right in. This role is positioned at the intersection of engineering, customer success, and merchant growth.

What You’ll Own

• Serve as the technical point of contact for merchants
• Troubleshoot issues related to theme conflicts, app integrations, Shopify APIs, performance, and data behavior
• Translate technical issues into clear, actionable steps for merchants
• Collaborate with Product and Engineering to escalate bugs, validate fixes, and relay outcomes
• Identify upsell or expansion opportunities based on technical conversations
• Create and maintain technical documentation, playbooks, and repeatable workflows

What You Bring

• 2 to 5 years in a customer-facing technical role (Solutions Engineer, Technical Support, Technical Success, etc.)
• Hands-on experience with HTML, CSS, JavaScript, or Shopify theme customization
• Strong understanding of the Shopify ecosystem, including:
  • Liquid themes
  • Checkout behaviour
  • Store configuration and customization
• Experience working directly with e-commerce merchants or SaaS e-commerce tools
• A collaborative mindset and willingness to own problems end to end

Bonus Points 

• Familiarity with Shopify Plus environments and high-volume merchant needs
• Experience with SQL and browser developer tools
• Exposure to CRO or revenue optimization tools

Why Join Amplify

• Fully remote role
• Work directly with founders, product, and success teams on high-impact merchant problems
• Tight-knit team that values speed, clarity, and accountability
• Minimal red tape; if you see a solution, you can build or propose it
• Competitive compensation and the opportunity to shape our technical playbooks as we scale

About product

ReciMe - recipe app that transforms the way home cooks organize, plan, and shop. With our smart importing tool, users can gather all their recipes in one place within seconds — whether they come from an Instagram video, a food blog, or even grandma’s handwritten notes.

Now, we’re looking for a Growth Marketing Manager (Paid UA) to join our small team!

Someone who is obsessed with running experiments to improve user acquisition metrics.

The Growth Marketing Manager (Paid UA) will be responsible for planning, launching, and scaling high-performing user acquisition campaigns, with a primary focus on TikTok and web funnels, while expanding into additional channels as opportunities arise.

What You’ll Do

- Run and scale ad campaigns with the main focus on TikTok and web funnels, as well as other ad channels

- Share learnings and insights regularly to inform the creative team on iterations

- Analyse data using Amplitude and ad platforms to improve conversion metrics

- Unlock new channels as opportunities arise - set up, test, and scale efficiently.

Coming up with new experiment's to improve conversion

What You Bring

- 2+ years of paid UA experience with mobile apps

- Managed ad accounts with over $500k / month in ad spend

- Deep expertise in event tracking - you understand how events flow into ad platforms and can diagnose discrepancies.

- Data driven mindset to work with tools like Amplitude and Singular (MMP)

- Experience running and analyzing A/B tests across creatives, funnels, and onboarding flows.

- Hands-on mindset: whether it’s campaign setup, funnel testing, debugging pixel events, or deep-diving dashboards, you’re not afraid to dive in

Details

Full-time role

Remote first

International team offsite (yearly)

A fast growing product with real retention, real revenue, and real impact

Work directly with the founders and a small, hungry team solving a real-world problem

About us:
AIR Media-Tech is the ultimate space for creators. With over 30 advanced tools and expert support, we help creators grow, monetize, and safeguard their content. For over 15 years, we’ve been empowering creators to expand their reach, boost their income, and scale globally with innovative solutions tailored to their needs.

About product: 

MilX — Banking for YouTube Creators

MilX is a global fintech app for monetized YouTube creators, operating across the USA, Turkey, LATAM, EU, and 80+ countries.
We replace traditional AdSense payouts and give creators:

• daily payments
• 10+ payout methods
• crypto withdrawals
• multi-currency transfers
• Active Funds (up to 6 months of future revenue in advance)

We are part of the official YouTube Partner ecosystem (via ScaleLab / AIR).

Who We Are Looking For: 

A Senior SDR whose main strength is manual outreach, personalized communication, and strategic hunting of creators.

Key Responsibilities: 

• Manual Outreach (Primary responsibility — 50–60% of time)
• Research, find, and qualify YouTubers manually across multiple platforms.
• Respond to inbound leads quickly.
• Convert inbound interest into channel connections.
• Conduct intro calls and product demos.
• Track creator revenue potential, niche, risks, and monetization quality.
• Build multi-step outreach flows (but keep messages personal).
• Give feedback to the marketing team on creator insights.

Requirements: 

• 2+ years in sales / SDR / BD roles, ideally outreach-driven.
• Proven experience with manual outreach — not only automation tools.
• Comfort pitching on calls and in DMs.
• Excellent written English (B2 at least) for natural-sounding messages.
• Experience selling to creators, influencers, or digital communities is a huge plus.
• Ability to research creators independently and intelligently.

The Benefits:

• Quality health insurance
• Remote work and flexible schedule
• Financial compensation for language courses
• Corporate events for you and your family
• Online and offline team building
• Vacation leave of 18 work days
• Paid sick leave
• Corporate library, lectures, and webinars
• Opportunity to participate in volunteer and charitable projects
• Gifts for birthdays and special occasions (weddings, Christmas, etc.)

Do you want to be involved in outstanding projects? Send us your resume.

If we feel you could be a good fit, we will contact you soon!

“CodeSmart” Software Engineering Artel is looking for a Middle Backend Java Developer to join our growing team. Under the supervision of the Engineering Manager, you will be responsible for designing, implementing, and maintaining scalable microservices for non-game products. You will work closely with cross-functional teams to ensure seamless integration, robust performance, and top-notch reliability in our applications.

What You Will Do

• Design & Implement Microservices using Java (8+) and Spring Boot frameworks, ensuring high performance and reliability.
• Collaborate with Cross-Functional Teams (QA, Product, DevOps) to troubleshoot, refine requirements, and deliver robust solutions.
• Develop Database Interactions using JDBC, JPA, and modern persistence frameworks.
• Containerize services using Docker and Kubernetes for highly scalable deployments.

Must-Have Requirements

1. Core Java
   • Solid understanding of types, classes, exceptions, collections, and concurrency (multithreading).
   • 4+ years of commercial experience with Java (version 8+).
2. Design Patterns & Refactoring
   • Proven ability to apply common design patterns (e.g., Singleton, Factory, Observer, Strategy)
   • Experience in refactoring legacy code to improve maintainability and performance.
3. Database + JDBC + JPA
   • Familiar with DDL and DML operations, table relationships, and ACID properties.
   • Experience with JDBC: statement, prepared statement, callable statement.
   • Understanding of JPA: entities, EntityManager, EntityManagerFactory, and uni-/bi-directional relationships.
4. Spring Ecosystem
   • Spring Core (DI, IoC): Clear understanding of dependency injection and inversion of control.
   • Spring Security: Basic authentication/authorization principles and secure REST APIs.
   • Spring AOP: Familiarity with aspect-oriented programming for cross-cutting concerns.
   • Spring Data: Experience with Spring Data JPA or similar for data access.
   • Spring Integration: Knowledge of enterprise integration patterns within Spring.
   • Spring Web (Servlet API + Filters): Building RESTful services and handling web requests.
   • Spring Cloud: Familiarity with service discovery, configuration, and distributed tracing.
5. Netflix OSS
   • Hands-on experience with Eureka, Ribbon, Hystrix, etc. for service discovery, client-side load balancing, and resilience.
6. Docker & Kubernetes
   • Ability to containerize applications using Docker.
   • Deploy microservices on Kubernetes (k8s) for orchestration at scale.
7. CI/CD Pipelines
   • Proficiency with automated build and deployment pipelines (e.g., Jenkins, GitLab, GitHub Actions).
8. AWS Cloud Services
   • Practical experience with AWS (EC2, S3, RDS, or other services) to host and manage applications.

Nice to Have

• Monitoring & Logging: Experience with Prometheus, Grafana, ELK stack, or similar.
• Testing Best Practices: Familiarity with TDD/BDD frameworks like JUnit, Mockito, Cucumber.
• Security & Performance: Basic knowledge of securing REST APIs and performance tuning in distributed environments.
• Analytical Mindset: Strong debugging and problem-solving attitude to optimize system performance and reliability.

Why Us

• Cutting-Edge Technologies: Work with a multi-national team of experienced software engineers building high-demand, high-tech products.
• Full Remote Work: Enjoy the flexibility of working from anywhere—offices available in Lisbon and San Francisco if you prefer on-site.
• Result-Driven Organization: Outcomes over processes—no micromanagement, just the freedom to deliver great solutions.
• Flexible Working Hours: Define a schedule that best fits your productivity.
• Competitive Compensation: We offer a market-leading salary and benefits package.

“CodeSmart” Software Engineering Artel is looking for an experienced Senior Backend Java Engineer to join our high-performance engineering team. In this role, you will drive architecture decisions, lead development of scalable microservices, and ensure the technical excellence of our non-game products. You will collaborate closely with product, DevOps, and engineering leadership to influence system design, optimize performance, and uphold best practices across the platform.

What You Will Do

• Architect & Develop Distributed Microservices using Java (8+) and Spring Boot, ensuring system scalability, high availability, and fault tolerance.
   
• Lead Technical Decisions across the backend stack, including design patterns, integration strategies, data models, and service communication.
   
• Mentor and Guide Team Members, set engineering standards, and review code to ensure quality and consistency.
   
• Optimize System Performance through deep profiling, load analysis, and refactoring of critical components.
   
• Collaborate with Cross-Functional Teams (QA, Product, DevOps) to drive technical alignment, resolve complex issues, and deliver high-impact features.
   
• Design & Maintain Database Layers, including optimized query design, indexing strategies, and efficient JPA usage.
   
• Containerize & Orchestrate Services using Docker and Kubernetes for resilient, scalable deployments.
   
• Own CI/CD & Cloud Deployment Strategies to streamline releases and improve reliability.
   

Must-Have Requirements

1. Core Java Expertise

• Deep understanding of collections, concurrency, JVM internals, and performance tuning.
   
• 7+ years of commercial experience with Java (8+).
  
   

2. Advanced Design & Architecture

• Strong command of design patterns, enterprise architecture, and modular system design.
   
• Proven experience refactoring or re-architecting legacy systems at scale.
  
   

3. Databases & Persistence

• Advanced SQL knowledge: schema design, normalization, relationships, and ACID principles.
   
• Expert experience with JDBC, JPA/Hibernate, entity modeling, and performance tuning.
  
   

4. Senior-Level Spring Ecosystem Knowledge

• Spring Core (DI, IoC), AOP, Security, Data JPA, Web, and Integration frameworks.
   
• Experience with Spring Cloud: service discovery, config, load balancing, distributed tracing.
   
• Ability to design secure, modular, and scalable REST APIs.
  
   

5. Netflix OSS & Distributed Systems

• Hands-on experience with Eureka, Ribbon, Hystrix, or modern equivalents.
   
• Strong understanding of resilience patterns (circuit breakers, retries, bulkheads, rate limiting).
  
   

6. Docker & Kubernetes

• Proficiency in containerization, multi-stage builds, K8s deployments, and Helm (optional).
   
• Ability to design scalable, production-grade deployment pipelines.
  
   

7. CI/CD Automation

• Experience with modern CI/CD systems (Jenkins, GitLab CI, GitHub Actions).
   
• Experience automating testing, deployments, and environment management.
  
   

8. AWS Cloud Expertise

• Practical experience with AWS services (EC2, ECS/EKS)

We are looking for a Senior Golang Developer to design, implement, and maintain scalable backend services. You will develope AI SaaS product  and ensure high-quality code delivery.

Responsibilities

• Develop and optimize backend services and APIs with Golang.
• Architect scalable, secure, and performant solutions.
• Implement core features: routing, storage, session handling, and real-time communication.

• Integrate technologies such as Redis, MySQL, InfluxDB, and OpenAI APIs.

   

Required Skills

• 5+ years of experience in Golang backend development.
• Proficient in Redis, MySQL, InfluxDB, OpenAI APIs
• Strong knowledge of RESTful APIs, microservices, and distributed systems.
• Familiarity with CI/CD workflows and containerization (e.g., Docker).
• Excellent debugging, performance optimization, and problem-solving skills.

• Working with startups experience

   

Preferred

• Experience with cloud platforms (AWS) and scalable database design.
• Familiarity with tools like go-micro, grpc, or similar.

• AI/ML experience

   

About

Pitch Avatar transforms presentations with AI-powered tools that generate scripts, voice-overs, and AI presenters while tracking performance, analyzing engagement, and capturing leads.

Our Mission

We simplify creating impactful sales, training, and informational content, making presentations interactive, effective, and results-driven.

Key Features

• AI tools for scripts, voice-overs, and avatars.
• Real-time notifications for audience interaction.
• Advanced analytics and CRM integration.

• Trigger logic for avatar behavior and presentation.

   

Why Pitch Avatar?

We bridge the gap between live and recorded presentations, delivering personalized, engaging content that seamlessly connects presenters and audiences.

Be part of our mission to redefine how businesses create and deliver presentations!

What we offer:

• Interesting project (SaaS, AI, NLU, NLP, AWS services );;
• Contract with Austrian company;
• Comprehensive salary;
• Adequate management;
• Paid vacation up to 25 working days;
• Paid sick leave;

Our client is a global leader in medical technology and advanced fiber optic-based solutions, specializing in digital surgery and robotic-assisted systems.

GlobalLogic is partnering with this organization to develop their next-generation surgical robotics platform. The client already provides an FDA-cleared surgical platform used internationally, but the project is focused on building its successor—an innovative robotic solution designed to set new standards in precision and patient care.

Requirements

• At least 3 years of experience in a quality role within the medical device, aerospace/defense, automotive or similar regulated industry.
• Good understanding and practical application of medical device regulations or respective regulations in assosiated regulated industry (e.g. IEC 62304, ISO 14971 and EU MDR requirements for SaMD).
• Good understanding of Design Controls, Risk Management techniques (FMEA, FTA), Root Cause Analysis, CAPA processes, Auditing techniques (internal/external) practical application.
• Good understanding of SDLC models (Agile, Waterfall, Hybrid), Software V&V methodologies, Configuration Management principles, Change Control processes, Traceability tools/techniques.
• Good proven experience of reviewing and approving software lifecycle documentation and V&V artefacts.
• Good understanding of Computer System Validation (CSV) process and experiance in review of related deliverables.
• Good understanding of Quality Management System standards (ISO 9001, ISO13485, FDA 21 CFR Part 820 and related)
• Experience of conducting or participating in internal/external quality audits.
• Bachelor’s or Marter’s Degree in engineering field is highly desirable.
• Ability to understands and subsequently explain complex quality details to non-experts.
• Excellent written and verbal communication skills.
• Ability to work effectively cross-functionally and manage competing priorities.
• Exceptional organizational skills.

Job responsibilities

• Leading review and approve of project documentation (such as development plans and reports, verification test plans and reports etc.), providing feedback and support team in order to ensure timely preparation and readiness of project deliverables;
• Review and approve of CSV documentation;
• Assessing project activities and deliverables against established procedures, standards and regulations as per established QMS;
• Advising R&D team regarding implementation or adjustment of established processes;
• Work closely with engineering, product, and support teams to ensure the quality and accuracy of project deliverables;
• Communicating with a customer on quality assurance, process management, documentation preparation topics;
• You will collaborate with R&D and product management teams to ensure robust quality processes and regulatory compliance;
• This role is critical for ensuring patient safety, product effectiveness, and successful regulatory submissions.

SMTP.com Integrated Operations Center is looking for a skilled and responsible DevOps Engineer to join our Platform team. A successful candidate will be essential in maintaining and continuously improving a modern hybrid email delivery platform that serves thousands of customers worldwide, with a strong focus on automation, reliability, and Infrastructure-as-Code (IaC).

You will architect, implement, and maintain our complex hybrid infrastructure, ensuring its stability, security, and high availability.

As part of the Platform team, you will work closely with Development, Operations, and Customer Success departments, playing a critical role in establishing and upholding the technical foundation for the entire product development and delivery lifecycle.

Requirements:

• 3+ years of hands-on recent experience with System Administration (Server side Linux).
• Proven practical experience with Infrastructure-as-Code (IaC) tools (Terraform, CloudFormation) and configuration management tools ( Ansible, Puppet).
• Good understanding of core networking principles and protocols (TCP/IP model, load balancing, troubleshooting).
• Practical experience with different monitoring tools and services aimed at meeting SLO/SLA requirements (incident prevention and proactive reaction techniques).
• Clear understanding of industry-standard Incident Response and Management processes.
• Ability to be a part of off-hours on-call rotation and escalation schedule as a Subject Matter Expert (SME).
• Solution-driven mindset, strong problem-solving and critical thinking skills.
• Ability to assess priorities, manage self-coordination, and deliver results in line with Company goals.
• Confident spoken and written English language.

Qualifications/Experience:

• Hands-on expertise in Linux OS (Ubuntu, AWS Linux) administration
• Experience with CI/CD tools and concepts (Jenkins, GitLab CI, GitHub Actions).
• Experience with bare metal servers installation from scratch (PXE, IPMI/iDrac/iLO).
• General database administration experience (SQLs like MySQL/PgSQL, in-memory DBs like Redis/RabbitMQ).
• Understanding of mail protocols (SMTP, POP3, IMAP) and related configurations (SPF, DKIM, DMARC).
• Experience in DNS server-side management and administration (recursors, zone management, various RR types).
• Bash/Python scripting experience for daily routine automation and infrastructure improvements

Responsibilities:
 

• Build, maintain, and resolve problems within a hybrid ecosystem of 500+ servers, emphasizing automation and Infrastructure-as-Code.
• Adhere to and continuously improve Platform team processes and procedures to meet target Service Level Objectives (SLO) / Service Level Agreements (SLA) and uptime goals.
• Act as a Subject Matter Expert (SME) for escalated infrastructure issues, providing timely and efficient last-mile solutions during incident resolution (including on/off hours on-call escalation participation).
• Support and optimize monitoring systems and related services, focusing on early incident detection and automated resolution.
• Architect and implement High Availability, Disaster Recovery, and Business Continuity (Backup) solutions.
• Lead technical efforts for Platform Development Life Cycle (PDLC), including CI/CD pipeline automation and release management.
• Contribute to and optimize hybrid resource management and utilization strategy, participating in cost optimization/performance improvement activities.
• Maintain accurate and current documentation (runbooks, UML, new component details) for the infrastructures, systems, components, and network layers.

We offer:
⏰  B2B contract / Free opening and dedicated accountant for your PE (FOP) with full tax coverage for Ukrainian residents
🏝 Social package: paid vacation and sick leaves (29 days)
💸 A transparent assessment and reward policy with a yearly review
👍 Ongoing professional development
🎓 An active and friendly team of professionals comfortable to work with and achieve your goals!

 

CRM Manager / Zoho Implementation Business Analyst

(with growth to Customer Experience Manager)

We are looking for a specialist who can transform a “boxed” Zoho One solution into a powerful, scalable ecosystem aligned with Nova Global’s ambitions. In this role, you will act as a bridge between business teams (sales, logistics, customer support, finance) and technical implementation.

After the stabilization of core systems, this role offers a clear growth path into a Customer Experience Manager (CEM) position within an international company.

Role Mission

To design, implement, and evolve end-to-end business processes using Zoho CRM and related tools — not by simply configuring fields, but by building integrated workflows that automate the customer and shipment journey from first contact to analytics and reporting.

Key Responsibilities

Discovery & Process Design

• Conduct interviews and discovery sessions with internal stakeholders (divisions, departments, customer support)
• Document and design To-Be business processes
• Translate business needs into structured technical tasks and implementation plans

Zoho Customization & Implementation

• Deep configuration of Zoho CRM and related Zoho applications to support international logistics processes
• Design data models, workflows, statuses, permissions, and validations aligned with business logic
• Ensure consistency, scalability, and governance of CRM structures

Automation & Scripting

• Develop and maintain Deluge scripts to automate routine operations and cross-module interactions
• Implement workflow logic, triggers, and system rules to reduce manual work and errors

Data Integration & Analytics

• Configure integrations between Zoho and internal systems using Zoho Flow and APIs
• Support analytics and reporting logic to enable operational and management insights

Delivery & Enablement

• Coordinate implementation with internal teams
• Support testing (UAT), system rollout, and user enablement
• Prepare basic process documentation and SOPs

Customer Experience Evolution (Growth Stage)

• Gradual transition from internal process optimization to customer experience management
• Analysis of customer data, service performance, and feedback
• Ownership of CX-related improvements and metrics in collaboration with Sales and Marketing

Requirements

Professional Background

• 3–5+ years of experience as a Business Analyst, CRM Manager, Implementation Specialist, or similar role
• Experience in business process analysis and system implementation (CRM / SaaS solutions)
• Ability to translate business needs into practical, scalable system solutions
• General understanding of business processes

Zoho & Technical Skills

• Excellent hands-on experience with Zoho CRM
• Strong experience in system configuration and customization
• Ability to design data models (modules, fields, relationships, statuses, permissions)
• Experience with automation and scripting using Deluge
• Experience with integrations via Zoho Flow and APIs
• Practical understanding of analytics and reporting within CRM ecosystems

Tools

• Experience working with Jira and Confluence

Languages

• Ukrainian — fluent (mandatory for internal communication)
• English — Intermediate+ (documentation, written communication, basic discussions)

Nice to Have

• Experience in logistics or e-commerce companies
• Experience with Zoho Creator for building internal applications
• Understanding of REST API architecture

What We Offer

• Work in an international company with global operations
• Official employment and transparent cooperation terms
• Professional, supportive team environment
• Clear career growth path from CRM implementation to CX leadership
• Medical insurance
• Paid professional training and English language courses

PROJECT DESCRIPTION

Сompany is a provider of intelligent digital forensics and media exploitation software. Leveraging an innovative approach, our easy-to-use tools rapidly extract actionable intelligence to help identify and capture suspects who threaten communities or national security. We are seeking a talented and motivated Python software engineer to join our expanding team and lead the development of one of the most important components of our products. The position requires working from our office in Lviv.
Must be a team player in a distributed work environment. Be a great communicator and know how to make your work visible.
 

• 5+ years of Python development on Windows/Linux working on complex algorithms, file and data structure parsing, data processing, multithreading, and code optimization.
• 2+ years of C/C++ development on Windows working on complex algorithms, file and data structure parsing, file and data processing, multithreading, RPC, and code optimization.
• Consistently write unit tests.
• Experience with Windows API and macOS API.
• Experience with code instrumentation (cProfile, PyInstrument, xperf, etc).
• Experience with SQL queries and sqlite in particular.
• Experience with build scripts and continuous integration (GitHub, cmake).
• Familiar with Scrum.
• Upper-Intermediate English.
• The position requires working from our office in Lviv.
   

Requirements:

• Experience as a System Administrator ( 2 years +) 
• Knowledge of MacOS at the administrator level
• Network Technologies
• Basic knowledge of remote desktops and the principles of the thin clients
• Knowledge of the basics of information security
• Knowledge of ISO27001, ISO27002 and similar documents and experience with ISO/IEC 27001 certification audits in information security
• Understanding the basic aspects of information security and network components (firewalls, switches, routers, VPNs)
• English: Intermediate (B1-В2). Fluent level is welcome

Would be a plus:

• Experience in supporting or taking part in corporate inventory checks

Responsibilities:

• Implementing and enforcing security policies
• Monitoring security events and incidents
• Conducting risk assessments and security audits
• Managing cybersecurity tools and protection systems
• Delivering information security awareness training for employees
• Ensuring compliance with standards and requirements (ISO 27001)
• Creating, reviewing, and regularly updating ISO 27001 documentation (Confluence)
• Collaborating with German colleagues on ISMS-related tasks (document preparation, reporting, participation in meetings)

This role is new to our company, and the specialist will be the first to establish and develop this area.

What you will get working with us:

- Full technical equipment (MacBook, 2K additional monitors, and a comfortable workplace)

- Remote working equipment provided if needed

- Work exclusively with cutting-edge technologies

- Friendly and professional team atmosphere

- 8-hour workday with no overtime

- Full tax compensation

- 18–24 days of paid vacation

- Paid sick leave:

10 days with a medical certificate

5 days without a certificate

Recruitment Process:

1. Online Call — detailed discussion of the vacancy with a Recruiter (up to 30 minutes)
2. Online Call — English level check (up to 10 minutes)
3. Technical Interview - (up to 60 minutes)

The order of the stages may vary during the process, but always with the goal of moving forward together.

Before sending your CV, please carefully review the vacancy details to save both your time and ours.
If your experience matches the requirements — you will definitely receive feedback.

Job Summary

We are seeking a highly organized and detail-oriented professional to support project planning, execution, and control. This role combines the functions of a coordinator and junior project manager and requires strong communication skills, multitasking, and a proactive approach to problem solving.
The primary objective of this position is to ensure the smooth running of projects by coordinating teams, monitoring deadlines, maintaining documentation, and supporting communication with clients and stakeholders.

Key Responsibilities:
- Assist in planning and tracking project progress to ensure adherence to deadlines and key milestones.

- Communicating complex information in a clear and understandable manner.

- Communicating and collaborating with internal and external teams to ensure completion of tasks and alignment with project objectives.

- Monitoring data quality and promptly escalating risks or issues that may impact scope, timelines, or quality.

- Providing regular project updates to clients and stakeholders, aligning expectations, and ensuring transparency.

- Maintaining and updating key project documentation: budget reports, trackers, meeting minutes, delivery schedules.

- Monitoring production KPIs (speed, quality), conducting random quality checks to maintain consistent results.

- Identifying and escalating scope changes at client request to the appropriate internal teams.

- Organizing and conducting meetings with the team/clients to agree on goals, discuss issues, and discuss project status.

- Assisting in resolving project issues and optimizing work processes to improve efficiency.

Requirements:

- Higher education in business, IT, or a related field (preferred)
- Experience in project coordination, operations, or support
- Understanding of the project lifecycle and basic Project Management principles
- Excellent planning, organization, and multitasking skills
- Strong communication skills, ability to clearly communicate information
- Ability to handle risks and problems, results-oriented
- Experience with project management tools (JIRA, Trello, Asana)
- Skills in working with spreadsheets, reports, and calculations
- Mandatory language requirements

Fluency in English and Russian/Ukrainian (oral and written)
will be an advantage

• Experience in data annotation or markup;
• Understanding of Agile/Scrum, Kanban;
• Experience working with cross-functional teams;
• Basic knowledge of IT processes and software development.