Jobs at Djinni

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring dynamic work culture.Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

🌟 Requirements

• 1+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Experience in managing Casino Lobby (categories, providers)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying tech issues
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with provider)

🎯 Responsibilities

• Manage the full game lifecycle (adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Maintain and optimize Casino Lobby (categories, providers, game placement)
• Monitor product stability and escalate technical issues
• Collaborate with Product, Retention and VIP teams

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring dynamic work culture.Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

🌟 Requirements

• 1+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Experience in managing Casino Lobby (categories, providers)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying tech issues
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with provider)

🎯 Responsibilities

• Manage the full game lifecycle (adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Maintain and optimize Casino Lobby (categories, providers, game placement)
• Monitor product stability and escalate technical issues
• Collaborate with Product, Retention and VIP teams

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)

Key Responsibilities:

• Own the product roadmap and prioritize features based on business goals, user feedback, and market trends.
• Analyze player behavior, conversion funnels, retention metrics, and KPI performance.
• Work closely with development, QA, design, and data teams to deliver high-quality features on time.
• Optimize existing product functionality and introduce new tools to improve monetization, user experience, and operational efficiency.
• Conduct competitor analysis and stay up to date on iGaming industry trends and regulatory changes.
• Monitor and improve key product metrics (conversion rates, retention, ARPU, churn, etc.).
• Run A/B testing and participate in data-driven decision making.

Requirements:

• At least 2 years of hands-on experience as a Product Manager in the iGaming industry (preferably online casino).
• Proven experience operating and managing products on white-label solutions like SoftSwiss, TrueLabel, etc.
• Strong understanding of iGaming product funnels, player journeys, bonus systems, CRM tools, and game integration processes.
• Upper-Intermediate English level (B2+) — both written and spoken.
• Experience with Agile methodologies, roadmapping tools (Jira, Confluence, etc.), and analytics platforms (Google Analytics, Amplitude, Mixpanel, or similar).
• Data-driven mindset with the ability to turn insights into actionable product improvements.
• Excellent communication, stakeholder management, and prioritization skills.

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

• Manage and oversee all incoming sales leads.
• Develop and implement sales strategies to achieve company revenue goals.
• Monitor sales performance and track KPIs.
• Conduct weekly sales meetings.
• Train and mentor sales representatives.
• Establish sales procedures and best practices.
• Ensure prompt response to all customer inquiries.

Lead Management

• Review and assign incoming leads.
• Monitor lead conversion rates.
• Ensure all leads are entered into CRM.
• Track lead sources and ROI.
• Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

• Build long-term relationships with clients.
• Conduct client meetings and site visits.
• Identify opportunities for additional services.
• Resolve customer concerns professionally.
• Maintain high customer satisfaction ratings.

Estimating & Proposal Management

• Review project requirements and specifications.
• Assist with complex estimates and proposals.
• Ensure estimates are accurate and submitted promptly.
• Follow up on all outstanding proposals.
• Negotiate pricing and contracts when appropriate.

Business Development

• Identify new market opportunities.
• Develop partnerships with property management companies.
• Build relationships with architects, general contractors, and developers.
• Attend networking events and industry meetings.
• Generate referral and repeat business opportunities.

CRM & Reporting

• Maintain accurate CRM records.
• Track sales activities and pipeline status.
• Prepare weekly and monthly sales reports.
• Monitor sales forecasts.

• Report key metrics to ownership.

   

Skills & Competencies

• Leadership
• Customer Service
• Negotiation
• Business Development
• Sales Forecasting
• Relationship Management
• Problem Solving
• Time Management
• CRM Management
• Team Building

Looking for a professional, customer-focused Customer Service Representative to handle incoming calls, qualify leads, schedule appointments, and provide exceptional customer service. This position is often the first point of contact for our clients and plays a critical role in converting inquiries into scheduled estimates and projects.

The ideal candidate is friendly, organized, detail-oriented, and comfortable handling a high volume of calls while maintaining excellent customer service standards.

Key Responsibilities

Incoming Calls & Lead Intake

Appointment Scheduling

Customer Communication

Lead Management

Administrative Duties

Preferred Qualifications

• 2+ years of customer service experience.
• Call center experience preferred.
• Construction,  home improvement industry experience preferred.

We are looking for a Strong Middle Project Manager to join our software development team. This role is ideal for someone who can independently manage end-to-end delivery, work with distributed cross-functional teams, and serve as the key link between client expectations and internal execution. You will lead client engagements, ensure operational alignment, and support both financial health and long-term relationship growth. Most of the projects you will manage will be in the FinTech domain, requiring high attention to detail, security, and compliance standards.

Example with the project:

New projects are coming, so we are looking for a PM to join a few of them.
It can be discovery phases, outsourced fintech projects from scratch, or built based on our DashDevs product - FintechCore White label banking platform.

As a PM, you will work closely with the Program Manager, who will manage your work in terms of the strategic account and the company's goals.


Key Responsibilities

• Project Management & Delivery: Manage full project lifecycle from initiation to closure, ensuring scope, timeline, and quality goals are met.
• Stakeholder & Client Management: Act as the main point of contact for clients, drive proactive communication, align expectations, and build trust.
• Integration & Process Management: Ensure smooth coordination across engineering, QA, and product teams; manage change and delivery processes.
• Quality & Risk Management: Monitor project quality, track feedback, identify risks early, and lead mitigation strategies.
• Financial & Margin Oversight: Track project financials, forecast budgets, monitor profitability, and support contract renewals.
• Team Collaboration & Resource Planning: Coordinate with team leads and HR to manage onboarding, resource allocation, and overall team well-being.
• Continuous Improvement: Lead initiatives to refine delivery processes and client-facing communication for greater efficiency and transparency.
   

About you

• A 3+ years of commercial experience as a Project manager / Scrum master in software development projects (preferably in Fintech);
• Strong knowledge of every phase of the software development lifecycle;
• Ability to set up the processes and guide the Agile team;
• Ability to prioritize and control the deadlines;
• Accurate Scope management,
• Risk analysis and risk management,
• Ability to plan and manage releases;
• Lean development focus;
• Confident communication skills that help to build relationships with both clients and teams.
• Focus on value delivery and continuous improvement.
• Experience with Jira, Confluence and project management software.
• Experience with the Fintech projects

Would be a plus

• Experience in the Presale process
• BA experience
• Technical background
• PM or SM certifications
   

As a PM you will work mostly with Jira, Confluence, Slack, Google meet, and internally created dashboards that will help you in your daily routine. 
On our projects we use modern technologies that our tech team recommends based on each project’s needs.

The approximate project team will consist of:

• Solution Architect
• DevOps
• BA
• Designer
• 1-2 Backend Engineers
• 1-2 Frontend Engineers (Web or Mobile)
• QA(s)
• PM (full or part-time for 1 project)

We are looking for a detail-oriented and organized Junior Resource Coordinator to join our team.

In this role, you will help ensure projects run smoothly by supporting resource planning, project administration, financial tracking, and reporting processes. You will work closely with project managers and team members to maintain accurate project data, monitor workloads, and support effective project delivery.

This position is a great opportunity for someone with initial project coordination, administration, or operations experience who enjoys working with data, processes, and cross-functional teams.

What You'll Do

Resource & Workload Coordination

• Monitor employee workload and resource allocation across multiple projects.
• Identify capacity gaps or resource overloads and proactively escalate issues.
• Coordinate project assignments between project managers and team members.
• Prepare workload, capacity, and pipeline reports.

Timesheet Management

• Monitor timesheet submission and approval processes.
• Follow up with employees and managers regarding missing or overdue timesheets.
• Ensure project time records are accurate and up to date.
• Prepare related reports and performance metrics.

Project Financial Support

• Create and maintain project structures in internal systems.
• Support project budgeting and forecasting activities.
• Collect and consolidate project forecasts from project managers.
• Assist with project financial reporting and budget tracking.
• Monitor forecast-to-actual performance and flag discrepancies.

Reporting & Project Administration

• Maintain project-related information and documentation.
• Prepare regular operational and financial reports.
• Support process improvements and data accuracy initiatives.
• Collaborate with stakeholders across different teams and projects.

What We're Looking For

• 1–2 years of experience in project coordination, project administration, operations, or a similar role.
• Understanding of project delivery and resource management principles.
• Strong analytical and organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and priorities simultaneously.
• Confident communication skills and ability to work with different stakeholders.
• Intermediate to Upper-Intermediate English level (B2 or higher).
• Proficiency in Microsoft Office, especially Excel.
• Self-driven, proactive, and comfortable working independently in a remote environment.

Nice to Have

• Experience in consulting, professional services, outsourcing, or IT environments.
• Experience with project management, ERP, or resource planning systems.
• Familiarity with reporting and business intelligence tools.

What You'll Gain

• Hands-on experience in resource and project operations.
• Exposure to project financial management and forecasting processes.
• Collaboration with international teams and stakeholders.
• Opportunities for professional growth within project and operations management.

We are looking for a skilled Middle Software Engineer who can independently design, build, and maintain full-stack web applications. The candidate is expected to write clean, maintainable code, collaborate effectively with the team, and take ownership of feature delivery from backend API design through to polished UI implementation.

Backend Requirements

Core Technologies

• PHP 8.1 — modern syntax, named args, enums, fibers
• PostgreSQL — complex queries, indexes, migrations
• Laravel 10 — routing, middleware, service providers
• RESTful API design — resources, status codes, versioning
• Eloquent ORM — relationships, scopes, eager loading
• Laravel Sanctum — SPA/token auth, CSRF protection

Expected Competencies

• Design and implement RESTful APIs following resource-based conventions
• Write and optimize Eloquent queries; avoid N+1 problems with eager loading
• Implement authentication and authorization using Sanctum and Laravel policies
• Manage database schema with Laravel migrations and seeders
• Use service classes, repositories, and dependency injection for clean architecture
• Write unit and feature tests with PHPUnit / Pest
• Work with queues and background jobs for async processing

Frontend Requirements

• Vue.js 3 — Composition API, script setup, reactivity
• SCSS/SASS — variables, mixins, BEM methodology
• Vuetify 3 — component library, theming, grid
• JavaScript ES6+ — async/await, modules, destructuring
• Pinia (Vue.js) — state management (preferred)
• Vite — build tooling, HMR, environment config
• Vuex — legacy state management knowledge
• WebSockets — real-time features (nice to have)
• Axios — HTTP client, interceptors, error handling
• yarn — package management, scripts, workspaces

Expected Competencies

• Build reactive, component-based UIs using Vue 3 Composition API
• Compose complex layouts and responsive interfaces with Vuetify 3 components
• Manage application state with Pinia; understand Vuex for legacy codebases
• Integrate REST APIs using Axios with proper error handling and loading states
• Write modular SCSS with variables, mixins, and BEM-style class naming
• Configure and optimize builds with Vite; understand environment variables
• Implement WebSocket connections for real-time features (chat, notifications) — desirable

DevOps & Infrastructure

• Git — branching strategy, rebasing, conflict resolution
• Docker — Dockerfile, docker-compose, multi-service setup
• GitHub — PRs, code review, Actions (CI/CD basics)
• Environment management — .env, secrets, staging vs prod

Expected Competencies

• Follow Git Flow or trunk-based branching; write descriptive commit messages
• Participate in code reviews on GitHub; address and give constructive feedback
• Run and configure multi-container apps with docker-compose
• Understand containerization concepts for consistent dev/staging environments

Code Quality

• Writes readable, self-documenting code
• Follows SOLID and DRY principles
• Performs code reviews with constructive feedback
• Maintains consistent code style (PSR-12, ESLint)

Collaboration

• Communicates blockers and estimates clearly
• Contributes to technical discussions and planning
• Mentors junior developers when needed
• Documents APIs, decisions, and complex logic

Problem Solving

• Debugs issues independently before escalating
• Breaks down complex tasks into deliverable chunks
• Considers performance and scalability implications
• Proposes solutions, not just problems

Ownership

• Takes full responsibility for assigned features
• Proactively identifies technical debt
• Participates in sprint planning and retrospectives
• Keeps PRs small, focused, and reviewable

Nice to Have

• WebSocket experience (Laravel Echo, Pusher, Socket.io)
• Familiarity with testing: PHPUnit, Pest, Vitest
• Redis — caching, sessions, queues
• TypeScript basics
• Experience with API documentation (Swagger/OpenAPI)
• Experience with Inertia.js or similar SSR adapters
• Basic CI/CD knowledge (GitHub Actions, pipelines)
• Understanding of software design patterns

Let’s start with a Hello 

This is a true hunting role focused on building and expanding affiliate partnerships from scratch. We are looking for proactive professionals who enjoy networking, initiating conversations, and creating new business opportunities rather than managing an existing partner portfolio.
We are currently expanding our Affiliate team and looking for several Affiliate Scouts who will help us identify new partnership opportunities and grow our affiliate network across LATAM, Uzbekistan, and Tier-1 markets.

This role is ideal for someone who enjoys networking, business development, relationship building, and discovering new growth opportunities.

Remote

Fixed Salary + Performance-Based Bonus System

Responsibilities

• Identify, approach, and onboard new affiliate partners within the iGaming industry.
• Actively source webmasters, SEO affiliates, influencers, streamers, media owners, and other traffic partners.
• Research and explore new traffic sources and partnership opportunities.
• Conduct cold outreach through Telegram, LinkedIn, email, social media, and industry communities.
• Build and maintain a strong network of affiliate contacts.
• Negotiate and establish mutually beneficial partnerships.
• Support the launch and growth of new affiliate collaborations.
• Contribute to the expansion of the company's affiliate presence across LATAM, Uzbekistan, and Tier-1 GEOs.
• Work with CPA, Revenue Share, and Hybrid partnership models.
• Monitor affiliate performance and traffic quality.
• Maintain accurate records of outreach activities and partnership pipelines.

Requirements

• Experience in Sales, Business Development, Lead Generation, Customer Acquisition, or Digital Services.
• Strong communication and networking skills.
• Comfortable with proactive outreach and relationship building.
• Experience using LinkedIn, Telegram, social media, and other sourcing channels to identify potential partners.
• Results-oriented mindset with a proactive and self-driven approach.
• Ability to work independently in a remote environment.
• Interest in Affiliate Marketing, Digital Marketing, and the iGaming industry.

Nice to Have

• Experience in Affiliate Marketing, Media Buying, Influencer Marketing, or Digital Marketing.
• Experience working with international markets.
• Knowledge of CPA, Revenue Share, and Hybrid business models.
• Spanish, Uzbek, or English language skills.
• Existing network within the affiliate or digital marketing ecosystem.

What We Offer

• Opportunity to work with international iGaming projects operating in global markets.
• Mentorship and support from experienced Affiliate leaders.
• Clear career growth opportunities within Affiliate and Business Development functions.
• Fully remote working environment.
• Fast-paced and entrepreneurial culture.
• Competitive compensation package with performance-based bonuses.
• Exposure to international partners, conferences, and networking opportunities.

Location

Remote

We welcome candidates from LATAM, Europe, Uzbekistan, CIS countries, and other regions worldwide.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
 

How You’ll Make an Impact

The Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextiva’s platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience.
 

Key Responsibilities

• Assist customers with initial account setup via phone and screen share
• Guide customers through login, configuration, and product functionality
• Configure accounts, call flows, and devices with accuracy and attention to detail
• Perform network checks and basic troubleshooting
• Test configurations to ensure successful implementation
• Deliver customer training on features and product usage
• Meet daily productivity and performance metrics (appointments, call handling, completion rates)
• Handle both inbound onboarding calls and scheduled appointments
• Cross-functional collaboration: Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience
   

AI & Future-Focused Responsibilities

• Demonstrate interest in AI tools and automation in customer support/onboarding workflows
• Collaborate with AI-driven onboarding systems by handling escalations or edge cases AI cannot resolve
• Contribute insights to improve AI onboarding agents based on real customer scenarios
• Adapt to a future-state environment where onboarding is increasingly AI-assisted and backend-focused
   

Qualifications

• Proficient English (written and verbal communication)
• Experience in a customer-facing or support role
• Strong problem-solving and troubleshooting skills
• Strong communication and active listening skills
• Commitment to delivering amazing customer service
• Attention to detail and time management
• Basic technical aptitude (software support, device setup, networking fundamentals)
• Ability to work evening/night shifts aligned to U.S. business hours (Mon-Fri 4:00 pm — 3:00 am Kyiv time)
   

Preferred

• Experience with CRM tools
• Microsoft Office proficiency
• VoIP experience preferred
• Basic networking knowledge
• Exposure to or curiosity about AI tools, automation, or prompt-based systems
   

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:
 

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven,forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
   

What We Offer:

• A great opportunity to build a career in an international environment
• Highly competitive salary
• Health and life insurance after probation
• Career growth and development opportunities
• Ongoing internal training programs
• Friendly atmosphere and a professional, supportive team
   

At Nextiva, we’re committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

HESH is a Human-Centric Operating System for the craft economy — an integrated platform combining PLM (Product Lifecycle Management), MES (Manufacturing Execution System), ERP (Enterprise Resource Planning), and MRP (Material Requirements Planning), all driven by AI agents. 

Position Overview

We're looking for a Sales Representative with experience selling ERP, MES, or other manufacturing software to own our B2B sales cycle. This is a hands-on role with real ownership: you'll run demos, close deals, and help shape the sales playbook from the ground up. 

Responsibilities

• Prospect and develop new business opportunities in the fashion, garment, and textile manufacturing space.
• Run product demonstrations tailored to each client's production setup.
• Manage the full sales cycle — from first contact to signed contract.
• Build long-term relationships with key accounts and ensure a smooth hand-off to the Customer Success team.
• Develop and execute sales strategies together with the founder and marketing team.
• Work closely with product and tech teams to bring client feedback back into the roadmap.
• Track pipeline, report on sales performance, and monitor market and competitor trends.

Requirements

• 2+ years of experience selling ERP, MES, PLM, MRP, or other manufacturing/industrial software in a B2B setting.
• Comfortable with complex sales cycles involving multiple stakeholders (operations, IT, ownership).
• Excellent communication and presentation skills — both discovery and demo.
• Strong negotiation skills and a track record of closing deals.
• Customer-oriented mindset with the ability to build long-term relationships.
• Ability to work cross-functionally with product, marketing, and technical teams.
• English — Upper-Intermediate or higher.

Nice to Have

• Experience selling into fashion, garment, textile, or adjacent light-manufacturing industries.
• Domain knowledge of apparel production, supply chain, or factory operations.
• Experience with CRM systems and modern sales tooling.

What We Offer

• Sales Bonus.
• Long-term, stable employment.
• Fully remote work.
• Flexible schedule.
• Annual performance reviews
• 18 days of paid vacation per year.
• 10 days of paid sick leave per year.
• Real influence on the product.

Let’s start with a Hello 
At AzuraInfinity, we connect talented professionals with fast-growing international projects across multiple markets worldwide. We value initiative, ownership, and the ability to make a real impact in a dynamic environment.

We are currently looking for a Spanish-speaking VIP Manager to join our team and drive player retention, engagement, and loyalty across LATAM markets.

Responsibilities

• Build and maintain strong relationships with VIP players across LATAM markets.
• Deliver a high level of personalized customer service and account management.
• Monitor player activity and identify opportunities to improve retention, loyalty, and player value.
• Proactively engage VIP players through various communication channels, including chat, email, and phone.
• Develop tailored offers, bonuses, and promotional activities based on player behavior and preferences.
• Work closely with CRM, Retention, Payments, Support, and Product teams to ensure an exceptional player experience.
• Handle escalations and resolve player issues in a timely and professional manner.
• Monitor VIP performance metrics and prepare regular reports.
• Identify potential risks related to player satisfaction and proactively implement retention actions.
• Maintain detailed and accurate records of player interactions and activities.

Requirements

• 1+ year of experience in VIP Management, Customer Success, Retention, CRM, or Account Management within iGaming.
• Fluent Spanish (C1-C2 level) and English at a conversational level or higher.
• Strong communication and relationship-building skills.
• Customer-oriented mindset with a proactive approach to problem-solving.
• Ability to work with multiple priorities in a fast-paced environment.
• Analytical mindset and ability to interpret player behavior and performance data.
• Experience working with VIP players within online casino and/or sportsbook projects will be considered a strong advantage.

Nice to Have

• Previous experience in LATAM markets.
• Experience with CRM platforms, retention tools, or customer management systems.
• Understanding of responsible gaming principles.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with international teams and global markets.
• Professional development and career growth opportunities.
• Flexible and supportive work environment.
• Remote-first culture.
• Access to exciting and rapidly growing iGaming projects.

We are building Keewano AI Agent – a next-generation agentic analytics platform powered by KeewanoDB, the first real-time database optimized for AI agents at scale.
 

We are looking for a highly skilled, hands-on Product Analyst to join our team. Unlike a traditional internal analyst role, you will be the ultimate benchmark for our platform’s AI output. Your primary mission is to ensure that Keewano’s AI-generated insights, chat outputs, and automated analyses meet the rigorous standards that a top-tier B2B analyst would consider exceptional.
 

You will sit at the intersection of Product, Engineering, and our Clients – acting as the “analytical brain” that trains, validates, and refines our agentic platform. If you love deep analytics, have a product-oriented mindset, and want to get your hands dirty teaching AI how to be a world-class analyst, this position is for you!
 

Requirements

• 3+ years of experience as a strong Product Analyst, Data Analyst, or BI Analyst (B2B Tech or SaaS preferred; strong candidates from Gaming or other complex data environments are highly welcome).
• BA/B.Sc. in Statistics, Math, Engineering, Economics, or another quantitative field.
• Strong background and hands-on experience in Data Visualisation (Tableau, Looker, Qlik Sense, Grafana, etc.).
• Strong SQL with experience querying large, complex datasets to find the “ground truth” against which the AI is measured.
• Product-oriented approach: Deep understanding of product complexity, business logic, and the real-world challenges analysts face.
• High communication and project management skills: You must be able to translate “analyst expectations” into clear instructions and requirements for developers and AI models.
• English: Upper Intermediate.
   

Responsibilities

• Be the Benchmark for AI Quality: Evaluate and validate Keewano’s AI outputs (chat responses, auto-generated insights, data interpretations) to ensure they meet the highest professional standards of B2B analytics.
• Partner with Product: Work closely with the Product team to define relevant KPIs, identify missing analytical capabilities, and precisely describe the improvements needed to make the AI’s output smarter and more actionable.
• Collaborate with Engineering & AI: Work directly with the development teams to help them interpret complex datasets, teach the expected analytical results, and provide fast feedback to refine the AI’s logic.
• Ensure Client Success: Engage directly with our clients’ internal analysts. Ensure they are receiving accurate, high-quality, and reliable outputs across various analytical verticals (Product, Marketing, Operations).
• Hands-on Data Visualization: Define and design the dashboards and reports the platform should generate. Provide detailed requirements and support the dev team with feedback and corrections.
• Everyday Product Analysis: Supply instant, fast analysis to answer day-to-day questions regarding how the AI is performing, identifying key trends and actionable development improvements.

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.
 

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams
   

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate
   

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)