Jobs at Djinni

Duration: TBD
Location: Remote (Worldwide, except RF)

About the Role

We are looking for an experienced Senior Shopware Developer to support an eCommerce project built on Shopware 6. The role focuses on architecture, development, deployment, and server configuration, ensuring the platform remains stable, scalable, and maintainable.

Responsibilities
Design and maintain the architecture of Shopware 6 solutions.
Develop and customize Shopware functionality and plugins.
Configure and maintain the application environment.
Perform deployments and release management.
Configure and troubleshoot server components, including Elasticsearch.
Manage project dependencies using Composer (install/update packages).
Optimize application performance and resolve technical issues.
Collaborate with the development team and participate in architectural discussions.
Write clean, maintainable, and well-documented code.

Required Skills
3+ years of commercial experience with Shopware 6.
Strong knowledge of PHP and Symfony.
Experience with Vue.js and JavaScript.
Understanding of Shopware architecture and plugin development.
Basic knowledge of Elasticsearch configuration and maintenance.
Experience with Composer (install/update, dependency management).
Experience with Git.
Familiarity with deployment processes and server configuration.
Strong analytical and troubleshooting skills.
English at an intermediate level or higher.

Nice to Have
Experience with Docker.
Experience with CI/CD pipelines.
Linux server administration.
Performance optimization of Shopware applications.
Experience working on large-scale eCommerce projects.

What We Offer
Part-time workload (20 hours/week).
Fully remote work.
Opportunity to work on architecture and infrastructure tasks in addition to development.
International project.

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring dynamic work culture.Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Core Responsibilities

• Player Support via Live Chat: Handle inbound player inquiries through live chat and email - account issues, bonuses, payments, and general platform questions.
• Outbound Calls: Conduct outbound calls when required to follow up on unresolved cases, clarify player issues, or complete verification procedures.
• Issue Resolution & Escalation: Resolve standard and complex player issues independently; escalate edge cases to relevant teams (Antifraud, Billing, Retention) when necessary.
• CRM & Ticket Management: Accurately log all interactions in the CRM system, maintain case documentation, and follow established support workflows and scripts.
• Quality & Compliance: Follow quality standards, internal guidelines, and responsible gambling policies in every player interaction.

Requirements

• Minimum 1 year of experience in a customer support role — preferably within iGaming, betting, FinTech, or a closely related industry.
• Strong written English communication skills (B2+ level); ability to convey information clearly and professionally in chat and email.
• Confident verbal English for outbound calls and voice communication when needed.
• Proficiency with CRM and chat systems (LiveChat/Helpdesk/Intercom/Zendesk); comfortable navigating multiple tools simultaneously.
• Stress-resistant and solution-oriented — able to stay calm and constructive with demanding or frustrated players.
• Basic understanding of iGaming mechanics: casino products, sports betting, bonus structures.
• Own equipment required: personal computer/laptop meeting minimum performance requirements, stable internet connection (min. 20 Mbps).

Nice to Have

• Knowledge of KYC / AML procedures.
• Familiarity with responsible gambling frameworks.

Work Schedule 

Working Hours: Rotating shift schedule — 2 days on / 2 days off, 12 hours per shift.

Shift Times:

• Day shift: 09:00 – 21:00
• Night shift: 21:00 – 09:00

Remote Work Conditions:

• Fully remote position 
• Personal equipment required (PC/laptop + stable internet connection)

We're looking for a Technical Support Engineer to handle day-to-day issues and bug reports from our customer - an AI platform. You'll be the first point of contact: understanding the issue, reproducing it, and either resolving it yourself or documenting it clearly for the developers. 
Working hours: 5:00 PM – 2:00 AM Kyiv time (EET/EEST), aligned with Los Angeles business hours.

Responsibilities: 

• Receive and respond to customer requests in a clear, professional manner 
• Reproduce reported bugs manually to confirm they're real (vs. a misunderstanding) before escalating 
• Create well-structured tickets with steps to reproduce, expected vs. actual behavior, severity, screenshots, and relevant context so developers can pick them up efficiently 

Requirements: 

• Around 1 year of experience in a similar role (technical support, QA, or customer-facing engineering)  
• Strong verbal and written English — clear, precise, and audience-aware (B2 and above) 
• Technical degree (Computer Science, Engineering, or related) 
• Ability to write structured bug reports and support tickets 
• Analytical mindset: able to isolate problems, spot patterns, and document findings 

• Methodical, proactive, and comfortable with ambiguity — you triage early, flag blockers, and finish what you investigate 

   

Nice to have: 

• Comfortable reading and interpreting code (understanding logic and spotting where failures might originate — not writing production code) 
• Familiarity with REST APIs and log analysis (reading responses, identifying error codes, tracing request flows) 

We offer: 

• Long-term Stability: A long-term, stable engagement on an AI product, working closely with an international client and development team 
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro / Claude Code / GitHub Copilot, etc.) 
• Collaborative Environment: Join a team that values collaboration, creativity, and mutual respect 
• Career Growth: Performance reviews and constructive feedback 
• Generous Time Off: 20 paid vacation days and 15 sick leave days annually, ensuring you have the time to recharge 
• Professional Development: We support your growth by compensating for courses, certifications, and other educational opportunities 
• Flexible Work Options: Work remotely from the comfort of your home  

Recruitment Process: 
1. HR Interview 
2. Tech&Final Interviews 
3. Job Offer   

If you have any questions or need clarifications, feel free to reach out to our Talent Hunter Team by email. 

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English and French.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are expanding our AI products portfolio and looking for a Lead Software Engineer—AI Products to take ownership of core engineering work across our cross‑product AI cluster. This role is ideal for someone who enjoys designing and shipping production‑grade LLM and agentic systems, working across multiple SaaS products, and setting strong technical standards while staying hands‑on.

What We’re Looking For:

Engineering Experience:

• 7+ years of commercial software engineering experience.
• Strong backend engineering background with experience in multi‑tenant SaaS systems (tenant isolation, scalability, reliability, security basics).
• Hands‑on engineer who codes daily in TypeScript/Node.js.
• Comfortable working as a full‑stack engineer — primarily backend‑focused, but able to implement and review frontend features using modern JavaScript frameworks (e.g., React.js, Vue.js, or similar).

• Proven track record of delivering production systems end‑to‑end, not just prototypes or PoCs.

   

AI, LLMs & Agentic Systems. Recent (last 12 months) hands‑on experience shipping LLM‑based or agentic features into production, for example:

• Retrieval‑augmented generation (RAG) over a vector store,
• Tool‑using agents or copilots integrated into an application,
• MCP (Model Context Protocol) server development,
• Multi‑step agent workflows that call internal and external services.

• Familiarity with agent and orchestration frameworks, such as Claude Agent SDK, OpenAI Agents, or Langgraph—and ability to discuss trade‑offs between approaches.

   

Agentic coding mindset. Experience working with Claude Code or OpenAI Codex or Google Antigravity or Cursor, using specs (e.g., Spec‑Driven Development / SDD or similar approaches) to design, implement, and evolve agentic systems, rather than just calling a single LLM endpoint.

• Prompt management and observability (e.g., Langfuse or equivalent tools for tracing prompts, tool calls, and failures).
• Model gateways or routing layers (for example, LiteLLM or LangChain or Vercel’s AI SDK, or a clearly comparable framework) to work with multiple models/providers behind a common interface—understanding the pattern matters more than a specific library.
• PostgreSQL plus vector extensions such as pgvector (or equivalent) for storing and querying embeddings.

• Exposure to agentic workflow setup and runtime governance in production: defining how agents are scheduled, executed, and monitored (e.g., background job runners such as Temporal, Trigger.dev, Hatchet, or similar) and applying quality gates (evaluations, safety checks, and review processes) around agent behavior.

   

Collaboration & Communication

• Comfortable taking technical lead responsibility on complex features: making design decisions, defining quality gates (reviews, tests, evaluations), documenting them, and driving them to completion with the team.
• Experience writing clear technical decision records (ADR‑style documents or similar) and discussing options and trade‑offs with product stakeholders.

• Ability to work closely with product owners and senior leadership, translating product ideas into realistic, implementable plans.

   

Nice to Have

• Awareness of the Salesforce ecosystem
• Python experience is a strong plus given the AI ecosystem
• Experience building or integrating MCP servers.
• Domain familiarity with commercial real estate (CRE) or broader real estate / proptech domains.
• Experience designing trust/provenance/evidence layers for AI outputs (citations, evidence tracking, verification workflows).
• Hands‑on experience with headless browser / rendering stacks (e.g., Headless Chrome, HTML5 canvas, or similar approaches for generating visual artifacts and documents).

• Background working in product‑led organizations, collaborating closely with product and design.

   

What You’ll Do:

Build and Evolve AI Products. Design and implement LLM‑ and agent‑powered features across the ACX AI Products portfolio, including the following:

• A document‑intelligence platform (ingestion, understanding, extraction, enrichment).
• Template‑based artifact generation experiences for Salesforce users and related workflows.
• Work with a shared AI stack that includes LLM orchestration, RAG and vector search, Agentic primitives (skills, blueprints, runbooks, and connectors), MCP integrations, Prompt management and observability.
• Implement and review end‑to‑end features that span backend services and the frontend surfaces that expose AI capabilities to users.

• Ensure new features meet the requirements of multi-tenant SaaS environments in terms of correctness, security, and performance.

   

Own Technical Decisions & Tooling

• Lead design and implementation choices for AI‑related components and shared primitives, capturing them in clear technical decision records.
• Evaluate and recommend agent frameworks, MCP servers, retrieval approaches, prompt management tools, and model gateways; help the team adopt the right tools for each problem.
• Maintain an up-to-date map of tools, MCP servers, and AI capabilities used across products so the organization has a clear view of what exists and where it is used.

• Help define and refine agentic workflow patterns, evaluations, and governance so new features follow consistent, safe, and observable patterns in production.

   

Collaborate & Mentor

• Work day‑to‑day with BAs, developers, QAs, DevOps, PM/SM and UI/UX within the AI products portfolio to deliver features from idea to production.
• Partner with product owners and senior stakeholders to clarify requirements, plan increments, and de‑risk delivery.

• Mentor other engineers on AI‑specific patterns (LLM integration, retrieval design, agent workflows, observability) and general backend best practices, primarily through code reviews and day‑to‑day collaboration.

   

Ascendix offers you:

Healthcare:

• 20 paid vacation
• 5 paid sickness

Career and professional growth:

• B2B and remote cooperation
• Career development and professional growth
• Technical performance reviews and 360 Evaluation
• Collaboration with a personal Direct Manager, Technical leads, and mentors

Learning and Development:

• Opportunity for external event compensation
• Internal knowledge-sharing opportunities

Corporate spirit:

• Online and offline events & team-buildings
• Friendly and supportive atmosphere
• Open management

Requirements

• 3+ years of experience working as a Recruiter
• 1+years of experience in iGaming industry in international markets
• In-depth knowledge of full-cycle recruiting, talent acquisition strategies, and employer branding
• Excellent leadership, interpersonal, and communication skills
• Ability to analyze and present recruitment metrics and create detailed reports
• Exceptional problem-solving skills, with the ability to multitask, prioritize, and manage time efficiently
• Knowledge of the iGaming industry, trends, and the latest recruitment tools
• English - Upper-Intermediate

Responsibilities

• Develop, implement, and oversee comprehensive recruitment strategies that align with our organization’s needs and objectives
• Build and maintain a robust pipeline of highly skilled candidates for a range of roles, with a special focus on marketing positions
• Create, analyze, and present regular recruitment reports that provide insights into hiring trends, candidate experience, and the overall effectiveness of our recruitment strategies
• Collaborate with senior management and stakeholders to understand specific job requirements and team goals
• Enhance candidate experience by ensuring our recruitment process is transparent, fair, and consistent
• Stay informed about trends and innovative recruiting techniques in order to be competitive in state-of-the-art recruitment practices

Benefits

• Flexible Working Environment: Work from office or remotely from any location
• Annual Loyalty Bonus: Receive a yearly bonus every February as recognition of your dedication
• Professional Growth: Attend global exhibitions and conferences, and improve your skills with company-sponsored English courses
• Performance Reviews: Regular feedback sessions to track progress and discuss career development
• Team Spirit: Participate in teambuilding activities and company-wide celebrations
• Personal Milestones: We celebrate your important life events, from birthdays to professional achievements

Join us for an innovative journey where your expertise shapes our brand’s success. In a collaborative setting with growth opportunities, you’ll lead the iGaming evolution. Ready to shape the future?

Are you passionate about building scalable, reliable data systems that power real-world solutions? We are looking for a Senior Data Engineer to join our team and work remotely from Europe, Ukraine, or LATAM.

At Sigma Software, we partner with innovative companies to deliver cutting-edge technology solutions. This role offers the opportunity to design and operate a canonical data platform that integrates diverse external data sources, ensuring high quality and flexibility.

Why join us? You’ll work with modern technologies, collaborate with talented professionals across multiple regions, and have the freedom to experiment and innovate while contributing to impactful projects in the AdTech domain.

CUSTOMER

Our client is a fast-growing AdTech company focused on solving real-world challenges in digital advertising and data-driven marketing. They specialize in building highly resilient and scalable systems that encourage experimentation and innovation. Their data platform is designed to be both powerful and flexible, enabling engineers to introduce new ideas and leverage the latest technologies to optimize advertising performance and audience insights.

PROJECT

The project involves developing and maintaining a canonical data platform that integrates multiple external data sources. It supports both full data loads and incremental updates, ensures high data quality, and leverages AI-assisted tools for monitoring and issue detection.

Key Technologies: Java, Scala, SQL, GCP Dataflow, REST APIs, AI-assisted tools, event-driven architectures

RESPONSIBILITIES

• Design, build, and maintain reliable data pipelines to ingest and process data from external systems
• Implement integrations using Scala, ensuring scalability and resilience
• Handle both full data loads and incremental updates efficiently
• Collaborate with engineering and product teams to align on integration and data needs
• Develop and maintain a unified internal data model
• Ensure data quality, detect and resolve incorrect or incomplete data
• Utilize AI-assisted tools to improve data quality and operational efficiency
• Monitor and optimize data pipelines for production readiness

QUALIFICATIONS

• At least 5 years of experience as a Data Engineer or Backend/Data Engineer
• Strong production experience with Scala
• Proven experience integrating external systems via REST APIs (pagination, rate limiting, token-based authentication)
• Strong data modelling skills with structured, relational data
• Solid SQL knowledge
• Experience with GCP Dataflow
• Experience operating data pipelines in production environments
• Strong communication skills and ability to collaborate across teams
• At least an Upper Intermediate level of English

WILL BE A PLUS

• Experience with event-driven architectures or messaging systems
• Designing canonical schemas across multiple data sources
• Experience with LLM (Large Language Models)

PERSONAL PROFILE

• Proactive and detail-oriented
• Thrives in collaborative environments
• Enjoys solving complex integration challenges
• Comfortable experimenting with new technologies
• Committed to improving data systems

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for an Senior Community Manager to join our team.

Requirements:

- 3+ years of experience launching or developing employee engagement programs, communities, gamification, or internal communications.

- Experience creating video (podcasts, internal media) and written content.

- Experience managing a product, service, or internal initiatives.

- Experience collecting and analyzing user feedback, conducting surveys and research.

- Experience working with cross-functional teams (design, development, communications, HR, etc.).

- Strong prioritization skills and ability to build roadmaps/development plans.

- Ability to work with analytics, metrics, and reporting to support decision-making.

- High level of self-organization and ability to work effectively in a dynamic environment with shifting priorities and business needs.

- English — Upper-Intermediate or higher.

Responsibilities:
- Launch and maintain internal communication formats;

- Develop and manage internal communications channels;
- Write and edit internal articles, announcements, and corporate materials;
- Generate and support internal initiatives;
- Work with presentations, forms, and visual content;
- Communicate with different departments to collect information;
- Prepare reports on internal communication activities.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for an Senior Internal Communications Manager to join our team.

Requirements:

- 4+ years of proven experience in Internal Communications / Corporate Communications;
- Ability to write and edit articles, announcements, and corporate materials;
- Experience in launching or managing internal communication processes;
- Strong written and verbal communication skills;
- English — Upper-Intermediate or higher;
- Ability to prepare reports and analyze communication results;
- Adherence to confidentiality principles.

Soft Skills:

- Ability to work independently and take ownership;
- Strong organizational and time management skills;
- Attention to detail;
- Proactive and solution-oriented mindset;
- Excellent communication skills;
- Ability to work with different stakeholders and teams.

Responsibilities:

- Develop and manage internal communications channels;
- Write and edit internal articles, announcements, and corporate materials;
- Launch and maintain internal communication formats;
- Generate and support internal initiatives;
- Work with presentations, forms, and visual content;
- Communicate with different departments to collect information;
- Prepare reports on internal communication activities.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for an Internal Communications Manager to join our team.

Requirements:

- Proven experience in Internal Communications / Corporate Communications;
- Ability to write and edit articles, announcements, and corporate materials;
- Experience in launching or managing internal communication processes;
- Strong written and verbal communication skills;
- English — Upper-Intermediate or higher;
- Ability to prepare reports and analyze communication results;
- Adherence to confidentiality principles.

Will be plus

- Experience in FinTech / IT / digital companies;
- Experience in launching internal communications from scratch;
- Basic skills in visual content tools (Figma, Canva, etc.);
- Experience working with corporate platforms and internal portals.

Soft Skills:

- Ability to work independently and take ownership;
- Strong organizational and time management skills;
- Attention to detail;
- Proactive and solution-oriented mindset;
- Excellent communication skills;
- Ability to work with different stakeholders and teams.

Responsibilities:

- Develop and manage internal communications channels;
- Write and edit internal articles, announcements, and corporate materials;
- Launch and maintain internal communication formats;
- Generate and support internal initiatives;
- Work with presentations, forms, and visual content;
- Communicate with different departments to collect information;
- Prepare reports on internal communication activities.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior Data Analyst to join our team!

Requirements:

* Strong experience with data visualization tools (preferably Tableau) — ability to design clear, insightful, and visually appealing dashboards;
* Excellent knowledge of SQL — writing complex queries, optimizing performance, and working with large datasets;
* Understanding of ETL processes and data modeling principles;
* Curiosity and proactive attitude — you love digging into data, finding patterns, and suggesting improvements.

Responsibilities:

* Build and maintain Tableau dashboards for key product and business metrics (user engagement, retention, conversion, revenue, etc.);
* Write and optimize SQL queries to extract, transform, and structure data from multiple sources;
* Conduct deep-dive product analyses to uncover trends, user behaviors, and growth opportunities;
* Continuously improve data quality, performance of dashboards, and analytical infrastructure.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live, and provided financial support.
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The primary mission of this role is to drive client retention and maximize account revenue. You will manage and grow a portfolio of clients, ensuring consistent service delivery while identifying and converting upsell opportunities. Success in this role is defined by long-term client satisfaction, account expansion, and measurable revenue growth.

Your future responsibilities include:

• Build and maintain long-term relationships with clients, acting as a trusted partner,
• Ensure delivery meets agreed SLAs and KPIs across client projects,
• Identify upsell and cross-sell opportunities, and prepare tailored commercial proposals,
• Manage and resolve client escalations and complex situations promptly,
• Monitor the financial performance of accounts, including revenue and profitability analysis,
• Prepare and lead regular QBRs (Quarterly Business Reviews) with key stakeholders,
• Collaborate cross-functionally to ensure seamless client operations and service delivery.

Needed experience & skills:

• 2+ years of commercial experience,
• Experience working with B2B clients,
• Strong analytical and critical thinking, with a structured and systematic approach, and the ability to manage multiple contexts,
• Results-driven mindset with high motivation and ambition to achieve targets,
• Strong data-driven approach with the ability to make decisions based on insights,
• Excellent communication skills with the ability to clearly and persuasively articulate ideas both in writing and verbally,
• Negotiation skills and the ability to handle objections effectively,
• Advanced (C1) level of English, both written and spoken,
• Experience working with or willingness to learn tools such as CRM systems (e.g., HubSpot), Notion, ClickUp, and Looker.

Nice to have skills:

• Experience in customer support outsourcing or other B2B service-based businesses,
• Basic understanding of how service businesses operate, including financial models.|

We consider candidates in Kyiv and Lviv, cities where our offices are located (although the role is fully remote). We are also ready to consider candidates located in Europe.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematic learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.
• Ability to work from Kyiv & Warsaw offices with free breakfasts and lunches,
• Team of professionals who are ready for knowledge sharing, internal professional communities, team building,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

We are a fast‑growing iGaming startup seeking a strong Affiliate Manager with proven experience across Tier‑1 traffic sources and an established partner network. Our team combines deep industry expertise, many years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale. We need a professional who can build partnerships from scratch, scale high‑quality traffic, and strengthen our team with expertise and connections.

We are seeking a professional who has:

 • 3+ years of experience in affiliate marketing,

 • strong expertise in Tier 1 markets (preferably Europe),

 • solid experience working with FB, SEO, PPC, influence traffic and others.

Key Responsibilities:

• Develop and scale the affiliate program across Tier 1 regions

• Identify, onboard, and nurture strategic affiliate partnerships

• Monitor and optimize key performance metrics (CPA, ROAS, LTV)

• Represent the company at international industry events and conferences

What We Offer:

• Fully remote position with flexible working hours

• Competitive base salary + performance-based bonuses

• A fast-paced environment with real growth opportunities

We are embarking on a critical initiative to achieve ISO 81001 compliance for our esteemed client. ISO 81001 is a pivotal standard for health informatics, specifically focusing on the management and security of health information systems. This project aims to ensure Client's digital infrastructure aligns with the stringent requirements set forth by ISO 81001, safeguarding sensitive healthcare data and bolstering cyber resilience.

• Responsibilities:

  Conduct a thorough assessment of Client's existing IT infrastructure, policies, and procedures against ISO 81001 requirements.
  Identify gaps and vulnerabilities that need to be addressed to achieve compliance.
  Collaborate with cross-functional teams to design and implement robust security controls aligned with ISO 81001 standards.
  Deploy necessary security measures to protect Client's health information systems and data assets.
  Draft and enhance security policies, procedures, and guidelines tailored to ISO 81001 specifications.
  Ensure policies are communicated effectively and integrated into Client's operational framework.
  Perform risk assessments and develop risk management strategies to mitigate cyber threats and vulnerabilities.
  Implement proactive measures to enhance Client's cyber resilience in alignment with ISO 81001.
  Conduct training sessions and workshops to enhance cyber security awareness among Client staff.
  Foster a culture of security consciousness and best practices across the organization.
  Establish monitoring mechanisms to track ongoing compliance with ISO 81001 requirements.
  Conduct regular audits and assessments to ensure sustained adherence to security standards.
  Develop incident response protocols and procedures to swiftly address and mitigate security incidents.
  Continuously assess and refine security strategies based on emerging threats and industry developments.

• Mandatory Skills Description:

  Bachelor's degree in Cyber Security, Information Technology, or a related field.
  Proven experience in cyber security, particularly in compliance initiatives (ISO standards preferred).
  Strong understanding of health informatics and data security within healthcare environments.
  Excellent analytical skills with the ability to assess complex systems and processes.
  Effective communication skills to engage stakeholders and drive security initiatives forward.

The platform continuously gathers cryptography-related information and surrounding context from a wide range of external systems - cloud providers, EDRs, vulnerability scanners, and more. We currently maintain around 20 integrations, and this number is growing quickly. We're looking for a technically curious, highly motivated person to own the research and verification side of these integrations: understanding what data each service exposes, how to access it, and how to keep our coverage current as these services evolve. This role suits someone early-to-mid in their career who enjoys digging into APIs, testing hypotheses hands-on, and mapping out how systems connect - with scope and ownership that can scale to the right person's experience level.

What you'll do:

• Continuously monitor our integrated third-party services (cloud providers, EDRs, vulnerability scanners, etc.) to understand what information is available and how it can be accessed - via APIs, licensing tiers, permissions, and other access methods.
• Actively connect to and verify these APIs hands-on: test endpoints, confirm data availability, and validate that integrations behave as expected.
• Identify and suggest which data from each service is most relevant and valuable for our platform to consume.
• Track changes across these services - new endpoints, deprecated features, updated licensing, and newly released functionality - and flag anything that affects our integrations.
• Document findings clearly so engineering and product teams can act on them.

• Research and evaluate new potential integrations as our coverage expands.

   

What we're looking for:

• Technical mindset with genuine curiosity about how systems and APIs work.
• Hands-on comfort with API tools such as Postman (or similar - Insomnia, curl, etc.).
• Basic programming/scripting ability (e.g. Python or JavaScript) - enough to test, parse responses, and automate small checks.
• Comfort reading API documentation and translating it into practical understanding.
• High motivation, self-direction, and the persistence to chase down how a given system actually works.

• Good written communication for documenting findings.

   

Nice to have: 

• Exposure to or interest in cybersecurity concepts (cryptography, vulnerability management, endpoint security).
• Familiarity with cloud provider APIs (AWS, Azure, GCP), EDR platforms, or vulnerability scanners.
• Understanding of authentication schemes (OAuth, API keys, tokens) and REST/JSON.
• Any experience with API testing, monitoring, or integration work.

Why this role:

• Broad exposure to a large and growing ecosystem of security and cloud tools.
• A clear technical growth path - toward integration engineering or a deeper cybersecurity specialization.
• Real ownership from day one - your research directly shapes what the platform can do.