Jobs at Djinni

We’re building a B2B  game aggregator: one API that connects to thousands of games from top studios. We have the business, the first operator clients. We need the person who builds the technology and the team behind it.

You’ll own the platform end to end, from the first architecture decision to production, and hire the team that runs it.

What you’ll do

• Design and build the platform from scratch:
  • provider integrations;
  • seamless wallet API;
  • transaction engine;
  • game catalogue;
  • operator back office.
• Ship the first 20–30 studio integrations and get our own brands live within about 6 months.
• Build reliable money handling: exactly-once debits and credits, rollbacks, round tracking and reconciliation.
• Set up event streaming, reporting and risk tooling, including big-win verification and RTP monitoring.
• Hire and lead a team of 6–8 engineers (backend, frontend, DevOps, QA).
• Get the platform ready for regulated markets, including the UKGC technical standards (RTS), approved test-house certification and ISO 27001-based security audits.
• Stay hands-on: you’ll write code, especially early on.

What we’re looking for

• 8+ years in backend engineering, including 3+ years leading teams.
• iGaming experience: a game aggregator, a casino platform or a game studio. You’ve built or run provider integrations and seamless wallets.
• You’ve built a transactional system from zero and scaled it in production.
• Strong in Go, Kotlin or Java, plus Postgres and Kafka (or similar event streaming), on cloud infrastructure.
• Solid on security, auditing and compliance-driven engineering.
• You make clear architecture decisions and explain them simply.

Nice to have

• UKGC, MGA or other regulated-market certification experience.
• Crypto and multi-currency payments.
• Experience with data, ML or recommendation systems.

What we offer

• Real ownership: you define the architecture, the stack and the team.
• Remote-first, with flexible hours.
• A small, fast team with founders who know iGaming operations.

Lexidesk is the AI client intake platform for law firms.
 

More than 50 firms run on us already, across personal injury, immigration, family law and more.
 

We started with the phone, answering every call 24/7 so firms stop losing cases to missed calls.
 

Now we're going for end-to-end intake automation. Our goal: help an average legal intake team of 8 handle the same number of leads with 2 people, while converting better than before.
 

The only problem: most law firms have no idea any of this is possible yet.
 

That's your job: tell them.
 

Your day to day
 

• Make product videos, explainer videos and launch videos. Think Loom recordings and ElevenLabs-style motion launches using AI. Example: https://www.youtube.com/watch?v=_ZKzfDz8Png.
• Build and distribute content funnels. Quizzes, webinars, short courses: whatever turns your content into booked demos. Example webinar: https://us06web.zoom.us/webinar/register/WN_PAdaBp2DSsm2Upy_3pEvGg.
• Run product launches and communicate new features to customers in a structured way, as described here: https://harries.co/launch-your-product.
• Film with our customers, publish case studies and customer stories, and collect testimonials. Customer stories: https://lexidesk.ai/customers.
• Turn our podcasts and existing content into shorts law firm owners stop scrolling for.
• Build trust in online legal communities: Reddit, Facebook groups, Slack and comment sections.
• Manage our socials.
   

Requirements
 

• 1+ years doing social or content for a software company. B2B SaaS ideally. Legal is a big plus.
• You can produce and edit videos and make them look good, using motion design with Remotion and AI tools like ElevenLabs and Higgsfield.
• You write well.
• You're comfortable being on camera.
• Your content workflows are AI native.
• You like to get deep into new topics and become an expert on them.
• You understand AI and how businesses use it, or you'll learn it fast.
• English at C1 or close. You may talk to US lawyers and arrange for them to record content with us.
   

Nice to have
 

• You run or used to run a YouTube channel about AI for business.
• You've done legal or legal-tech marketing before.
• You think like a product manager. You like talking to users and turning what they say into content.
   

How we work
 

• Speed is the moat. Rapid experimentation, lean autonomous teams, minimal bureaucracy.
• Impact, not titles. No job titles. It's about the impact you have. No task is above or beneath you.
• AI first. We use AI across the whole company to move faster with better results.
• Automate the boring stuff. If you do it twice and will keep doing it, automate it once it works by hand.
• Think from first principles. Stop and think. Ask dumb questions, ask when it's unclear or costly, then decide on your own.
• Talent over location. Fully remote. We hire the best person, wherever they are.
• Taste is king. Anyone with Claude can be average. Cut the extra, keep it minimal, and build for your audience, not yourself.
   

What we offer
 

• $1,500–2,000 per month, based on your experience. Paid in USD.
• The first content marketing seat at Lexidesk. You build the function almost from scratch and own it. Your work ships and actually gets seen.
• Direct access to the founder and the whole business. You'll learn how an AI startup really runs end-to-end.
• A budget for the tools and gear you need. Camera, editing software, AI subscriptions: whatever makes the work great.
• A clear path to grow into leading our content team as we scale.

Sine Engineering builds the technology behind reliable drone autonomy — communications, navigation, and control that keep multiple drones coordinated at once. Over 200 UAV manufacturers rely on our systems, and our technology powers most of the interceptor operations active today. Through a dual-use platform, we support civilian innovation while helping democratic nations strengthen their technological edge.
 

Any drone, any scale, anywhere — resilient communication, navigation, and coordination built for the age of autonomy. Our products have already proven themselves in real combat conditions in Ukraine.
 

We’re scaling fast across Ukraine, the EU and the US, and our IT function needs to scale with us. Now we’re looking for a leader who can turn three strong teams into one coherent function, set the roadmap and deliver it.
 

This role of IT Delivery & Transformation Director is a natural next step for someone who has led complex IT or cybersecurity programs and is ready to own a function end to end: its strategy, budget, people and results.
 

What you’ll own

You will lead three teams:

• Infrastructure & Identity: core infrastructure and secure access across the company
• IT Support & Service Desk: day-to-day IT operations and employee support
• Network: office network infrastructure across distributed sites
   

Key responsibilities

• Build and deliver a multi-year IT roadmap aligned with the company’s expansion across the US, EU and Ukraine
• Own the IT budget, headcount planning, vendors and contracts
• Lead the company-wide IAM program: SSO, MFA, Zero Trust principles and access lifecycle
• Set IT governance, including policies, SLAs, security posture and audit readiness
• Turn IT support into a measurable service with clear SLAs, CSAT and self-service
• Ensure our network delivers the performance and redundancy distributed offices need
• Partner with Security, HR and Legal on onboarding and offboarding, device management and compliance
• Drive automation and tooling that cuts manual IT overhead as we grow
• Develop your team leads and build clear career paths across IT
   

What we’re looking for

• 5+ years in IT, infrastructure or cybersecurity, as a program, delivery or IT leader
• 3+ years managing people, ideally through team leads
• Track record of delivering IT, infrastructure or security programs end to end
• Experience running or transforming an operational function with SLAs (service desk, managed services, support operations)
• Solid working understanding of hybrid (on-prem + cloud) infrastructure and IAM / Zero Trust concepts: enough to make sound trade-offs and challenge your teams
• Strong vendor and contract management skills
• Confidence presenting decisions and trade-offs to C-level stakeholders
• Experience working across multiple countries or sites
   

Nice to have

• Background in a fast-scaling tech or engineering company
• Familiarity with ITAR/EAR compliance or government contracting
• Experience implementing ISO 27001 or SOC 2
• Hands-on background in infrastructure or network engineering
• Experience with ITIL or service management frameworks
• Experience leading IT through M&A integration
   

What We Offer

• Flexible working hours, 24 days of paid annual leave, and unlimited sick leave
• Health insurance (broad coverage) after 30 days, plus sports activities
• Learning support: external/internal training, English courses, and covered AI tools & software licenses
• Military service deferral (reservation) for eligible employees, plus support for veterans and their families
• A comfortable, safe workplace — ergonomic setups, on-site bomb shelter, modern equipment, and daily snacks
• A human-centric culture built on trust and ownership, where people care about each other and getting things done matters most
   

If the idea of shaping IT strategy from the ground up, across multiple countries and a fast-growing company, excites you — we want to hear from you.

We are looking for an experienced Senior Fullstack Java Developer to join a fast-growing SaaS company in the healthcare industry.

You will work on a modern, cloud-native platform built on Microsoft Azure, combining backend services, web and mobile applications, AI-powered capabilities, and scalable infrastructure.

We are looking for a proactive, product-minded engineer who thrives in a dynamic startup environment, takes ownership of technical solutions, and contributes across the entire software development lifecycle.

Requirements

• 8+ years of professional software development experience.
• Strong background in SaaS product development.
• Solid experience with Java 21, Spring Boot, React, and TypeScript.
• Hands-on experience with cloud-native architectures (Azure preferred; AWS or GCP accepted).
• Experience designing and developing microservices, REST APIs, and event-driven systems.
• Knowledge of Docker, containerization, and Infrastructure as Code (Terraform).
• Experience with relational databases (PostgreSQL) and caching solutions (Redis).
• Strong understanding of application security, authentication, authorization, identity management, and data protection.
• Experience with CI/CD pipelines and modern DevOps practices.
• Familiarity with AI-assisted development tools such as Claude, GitHub Copilot, or similar.
• Strong problem-solving skills, ownership mindset, and ability to work independently.
• Fluent English communication skills.

Nice to Have:

• Experience in healthcare, HealthTech, or other regulated industries.
• Hands-on experience with Azure Functions, Azure Service Bus, and Azure OpenAI.
• Experience building and maintaining React Native applications.
• Experience implementing LLM-based or AI-powered solutions in production.
• Additional expertise in Python.

Responsibilities

• Design, develop, and maintain scalable SaaS applications across backend and frontend.
• Build and enhance microservices, REST APIs, and event-driven integrations.
• Develop modern web applications using React and TypeScript.
• Contribute to mobile application development using React Native.
• Design and implement secure, reliable, and scalable cloud-native solutions on Azure.
• Participate in architectural decisions, technical planning, and technology selection.
• Integrate AI-powered capabilities and third-party services into the platform.
• Ensure high standards of code quality, performance, security, and maintainability.
• Contribute to CI/CD processes, infrastructure automation, and production deployments.
• Collaborate directly with product stakeholders and customers to translate business requirements into technical solutions.
• Take end-to-end ownership of features, from requirements gathering and architecture through development, testing, deployment, and production support.
• Proactively identify technical improvements and contribute to the platform's long-term evolution.

Application

About the Role

We are looking for an experienced Senior PPC / Performance Marketing Manager to join our team full-time.

You will manage and optimize lead generation campaigns for US-based businesses, working across Google Ads, Meta Ads, and other paid acquisition channels.

If you're passionate about performance marketing, enjoy optimizing funnels, and love making data-driven decisions, we'd love to hear from you.

Responsibilities

• Manage Google Ads and Meta campaigns for the US market.
• Optimize lead generation funnels and landing pages.
• Improve CPL, conversion rates, and lead quality.
• Work with GA4, GTM, and conversion tracking.
• Analyze campaign performance and recommend improvements.
• Use AI tools to improve research, reporting, and campaign optimization.
• Collaborate with a small, highly experienced team.

Requirements

• 4+ years of hands-on PPC / Paid Media experience.
• Strong Google Ads and Meta Ads experience.
• Experience managing campaigns for the US market.
• Experience with lead generation campaigns.
• Strong knowledge of GA4 and Google Tag Manager.
• Excellent spoken and written English.
• Ability to work full-time during US PST hours.

Nice to have

• Home Services experience.
• Microsoft/Bing Ads.
• Google Local Services Ads.
• Yelp Ads.
• CallRail.
• Automation tools (Zapier, Make).

Every project we take on starts with a 3D laser scan of an existing building. We need someone who can take that scan, make sense of it, and turn it into drawings and models that architects and engineers can rely on.

This role suits a drafter or modeler with roughly 2 years in the field who knows buildings well and wants to move into Scan-to-BIM work. Point cloud experience is a bonus. We’ll help you get up to speed.

Your day-to-day

• Modeling existing buildings in Revit or drafting them in AutoCAD from point cloud scans
• Delivering as-built floor plans, elevations, sections and simple 3D models
• Comparing your output against the scan and making sure the numbers add up
• Staying in sync with the project team on scope, priorities and deadlines

• Picking up tools and shortcuts that make repetitive modeling faster

   

You’ll fit in if you

• Have 2 or so years of hands-on drafting or modeling for buildings
• Are comfortable working in AutoCAD, Revit, or both
• Can read architectural drawings and quickly understand how a building is put together
• Catch small inconsistencies before anyone else does
• Keep your work organized and your files clean
• Can communicate in English with the team day to day

• Enjoy learning new software

   

Extra points for

• Any Scan-to-BIM or point cloud project experience
• Hands-on time with Autodesk ReCap, CloudCompare or similar
• Dynamo, scripting, or any attempt to automate your own workflow

Strong building and drafting fundamentals matter more to us than a perfect tool match. If that sounds like you, we’d like to hear from you.

Media Buyer (Bing / Microsoft Ads) — Crypto / CFD

Position Overview

We are looking for a Media Buyer with hands-on experience in Bing / Microsoft Ads to join our performance marketing team and manage paid acquisition campaigns in the Crypto / CFD vertical.

We are open to Junior, Middle, and Senior candidates, provided they have practical experience running campaigns on Microsoft Ads.

The ideal candidate understands performance marketing, campaign optimization, tracking, and the challenges of advertising in competitive, high-risk verticals.

Key Responsibilities

• Launch, manage, and optimize paid advertising campaigns on Bing / Microsoft Ads.
• Drive traffic and generate qualified leads for Crypto / CFD offers.
• Monitor and optimize CTR, CPC, CPL, CPA, conversion rates, and ROI.
• Test ad creatives, keywords, targeting strategies, landing pages, and funnels.
• Work with tracking systems, postbacks, and conversion tracking.
• Scale profitable campaigns while maintaining performance.

• Work with cloaking and traffic filtering solutions where applicable.

   

Requirements

• Hands-on experience with Bing / Microsoft Ads (must-have).
• Understanding of PPC advertising, campaign optimization, and lead generation.
• Knowledge of key performance metrics: CTR, CPC, CPL, CPA, CR, and ROI.
• Experience with campaign tracking and conversion optimization.
• Strong analytical and problem-solving skills.
• English level B2 or higher.

• Willingness to work with Crypto / CFD offers.

   

Nice to Have

• Direct experience running Crypto / CFD campaigns.
• Experience with high-risk verticals such as iGaming, gambling, or finance.
• Knowledge of cloaking systems and tracking tools such as Keitaro.
• Experience with Google Ads Display or Native platforms (Taboola, Outbrain, MGID).
• Experience managing and scaling large advertising budgets.

What We Offer

• Full-time remote position.
• Competitive base salary + performance-based bonuses.
• Opportunity to work with international markets and scale campaigns.
• Compensation based on experience and demonstrated results.
• Open to Junior, Middle, and Senior Media Buyers.

 US Home Services Lead Gen | Remote, PST hours
 

We're hiring a hands-on paid media manager for a US company that generates leads for home services and construction businesses. You will run the campaigns yourself, not supervise someone else.
 

What you'll do
- Run and optimize lead generation campaigns on Google Ads (Search, Performance Max, Local Services Ads) and Meta Ads
- Work with Microsoft/Bing, Yelp and native (Taboola, Outbrain) as part of a multi-platform mix
- Set up and maintain tracking: GA4, GTM, call tracking (CallRail or similar), offline conversions
- Use AI tools with judgment: you edit AI-written ad copy, you know when to trust Smart Bidding / Advantage+ and when to override it, and you can automate routine work (Make, Zapier, Apps Script)
- Report on cost per lead and lead quality, not just clicks
 

Must have
- Hands-on, current experience with BOTH Google Ads and Meta Ads for lead generation
- Experience with the US market
- Native-level English, written and spoken
- Full-time availability during US Pacific (PST) working hours
- Verifiable work history with named employers and real results
 

Not a fit
- E-commerce/DTC, SaaS, crypto or fintech only backgrounds
- Grey/black hat methods
- Strategy-only profiles with no hands-on campaign work
- Freelancers or those working several jobs in parallel

Home services experience is a big plus, but not required if your lead generation experience is strong.
 

To apply, reply in English and answer these questions (applications without answers will not be reviewed):
1. Which platforms did you manage yourself on US projects?
2. How many years of hands-on experience do you have on Google Ads and on Meta Ads, separately?
3. Share 2-3 short cases or a portfolio link: your role, monthly budget, results (leads, CPL).
4. Can you work full-time on PST hours?

Please write the answers yourself, in your own words.

Location: Remote — Europe
Salary: $3,000/month fixed base + performance-based bonuses
Target total compensation: Up to $60,000/year

We are an international team operating in the Online Sweepstakes Gaming industry and are looking for a motivated Sales Representative to join our growing team.

We’re looking for someone with sales experience, excellent communication skills, and the confidence to engage customers over the phone.

Responsibilities

• Make outbound calls to potential customers and generate sales.
• Present promotions, bonuses, and special offers.
• Identify customer needs, handle objections, and close deals.
• Build customer relationships and encourage repeat purchases.
• Achieve individual sales targets and KPIs.

Requirements

• At least 1 year of experience in sales (B2C, telesales, outbound sales, or similar).
• English proficiency at C2 level.
• Russian proficiency at B2 level or higher.
• Excellent communication and negotiation skills.
• Confidence in phone conversations and objection handling.
• Proactive, self-motivated, and results-oriented approach.

Experience in iGaming, online casinos, or Sweepstakes is a strong advantage.

What We Offer

• $3,000 fixed monthly salary + performance-based bonuses.
• Opportunity to earn up to $60,000/year.
• Fully remote work.
• Monday–Friday, 12:00–21:00 (UTC−5).
• Three 15-minute breaks and a 30-minute lunch
• Virtual office: camera and screen sharing on during work hours
• Product training and team support.

We’re looking for a Casino & Promotions Manager to take full ownership of our casino product and bonus mechanics. In this hybrid role, you will be responsible for the entire player experience — from managing the game catalog and provider relationships to the design, setup, economics, and protection of bonus campaigns.

Your goal is straightforward: make sure players always find the right games, enjoy attractive promotions, and drive GGR, engagement, and retention, all while keeping the business profitable and secure from abuse.

This is a hands-on product role for someone who understands how games and bonuses work in practice. You’ll work with data, manage providers, configure mechanics, and make decisions that players feel every time they open the lobby.

🎮 & 🎰 What you’ll be doing
Game Catalog & Lobby Merchandising

• Own the game catalog: add/update titles, maintain accurate metadata (provider, RTP, volatility, tags).
• Build and merchandise the lobby structure (categories, New, Popular, Jackpots) using banners, game positioning, and seasonal collections.
• Plan new game releases and coordinate them with CRM and Design teams.

Bonus Setup, Launch & Economics

• Set up bonuses in the in-office back office (welcome packs, free spins, cashback, promo codes) and configure rules (wagering, max win, game contribution).
• Calculate the cost and ROI of each bonus before launch, tracking its share of GGR/NGR and impact on deposits.
• Work with the CRM team to link bonuses to campaigns (e.g., Customer.io) and prepare bonus T&C with Legal and Compliance.

Provider Relationships & Network Promos

• Manage relationships with game providers and aggregators: onboarding, exclusive releases, and escalations.
• Run promotional mechanics from game studios (Drops & Wins, tournaments, network jackpots).
• Ensure games meet licensing and geo-restriction requirements.

Analytics, Anti-Abuse & Risk Control

• Analyse game, provider, and bonus performance (GGR, turnover, bet count, RTP, wagering completion rate).
• Run A/B tests on lobby layouts, game placements, and promotional offers.
• Monitor and prevent bonus abuse (multi-accounting, hedging, bonus hunting) by building smart rules that protect the business without creating friction for honest players.

🎯 What we’re looking for

• 2–3+ years as a Casino Manager, Game Manager, Bonus Manager, or Promo Manager in iGaming.
• Deep understanding of game & bonus mechanics: RTP, volatility, hit rate, jackpots, wagering, sticky vs non-sticky bonuses, and game contributions.
• Market Knowledge: Strong knowledge of key providers (Pragmatic Play, Evolution, Play’n GO, etc.), aggregators (SoftSwiss, Slotegrator, etc.), and standard back-office setups.
• Analytical skills: Experience calculating bonus economics (cost, ROI) and analyzing large data sets. Confident in Excel / Google Sheets; SQL basics are a plus.
• Anti-fraud awareness: Knowledge of the main bonus abuse patterns and how to prevent them.
• High attention to detail — a single configuration mistake can cost real money.
• English Upper-Intermediate or higher.

⭐ Nice to have

• Experience in LATAM markets.
• Experience with in-house platforms, CRM tools (Customer.io), and BI tools (Metabase, Tableau, Looker).
• Background in gamification (missions, loyalty programmes) and sportsbook promotions.
• An existing network of contacts at providers and aggregators.

✨ What we offer

• Fully remote with a flexible schedule.
• The chance to shape the casino product and bonus engine from the ground up as we expand across LATAM.
• Direct influence on the product: short decision paths and no bureaucracy.
• Paid vacation and sick days.
• Probation period: 3 months.

About MyMagicHealer

MyMagicHealer is a fast-growing e-commerce brand specializing in natural Flare Care products that help people care for sensitive, irritated, and flare-prone skin.

We're building a category-defining brand with a mission to become the world's most trusted skin-healing company.

We're looking for an experienced, results-driven Senior Email Marketing & Retention Manager who can take full ownership of our email marketing channel—from strategy and copywriting to lifecycle automation, segmentation, testing, and revenue growth.

The Mission

Own and grow email marketing as a profitable, predictable revenue channel.

We need someone who thinks strategically, executes independently, and knows how to turn customer insights into high-performing email campaigns and automated flows.

You won't simply follow a campaign calendar. You'll create the strategy, identify opportunities, write compelling copy, organize execution, and continuously improve results.

Key Responsibilities

1. Own the Email Marketing Strategy

• Develop and execute a comprehensive email marketing and retention strategy.
• Build monthly and quarterly email marketing plans aligned with revenue targets, promotions, launches, and customer behavior.
• Identify opportunities to improve repeat purchases, customer lifetime value, and retention.
• Analyze performance and proactively recommend improvements.
• Take full accountability for email-attributed revenue and channel performance.

2. Email Copywriting & Campaign Execution

• Write persuasive, conversion-focused email copy, including subject lines, preview text, headlines, and body copy.
• Develop compelling angles based on customer pain points, motivations, objections, and buying behavior.
• Create and manage the email marketing calendar.
• Coordinate with designers to bring campaigns to life and ensure timely launches.
• Continuously test creative angles, messaging, subject lines, and offers.

3. Lifecycle Marketing & Automated Flows

• Audit, build, organize, and optimize the complete customer email journey.
• Own welcome, abandoned checkout, abandoned cart, browse abandonment, post-purchase, cross-sell, replenishment, win-back, and customer loyalty flows.
• Create personalized journeys based on customer behavior, purchase history, and lifecycle stage.
• Identify automation opportunities that generate incremental revenue.
• Continuously improve flow conversion rates and revenue.

4. Attentive & Customer Segmentation

• Be highly proficient in Attentive, including campaigns, journeys, segmentation, reporting, and testing.
• Build advanced customer segments using purchase history, engagement, product interest, and customer behavior.
• Improve targeting and personalization to deliver the right message to the right customer.
• Maintain strong list health, deliverability, and engagement.
• Understand email compliance and consent requirements.

5. AI-Driven Marketing & Optimization

• Use AI tools to accelerate research, campaign ideation, copywriting, analysis, and workflow development.
• Build efficient AI-assisted processes without sacrificing quality or brand voice.
• Leverage AI to identify customer insights, generate creative variations, and improve personalization.
• Continuously explore new tools and methods to improve productivity and campaign effectiveness.

6. Performance Analysis & Revenue Growth

• Track email revenue, revenue per recipient, conversion rates, click rates, and flow performance.
• Run structured A/B tests and turn learnings into measurable improvements.
• Deliver weekly performance reports with clear insights and next actions.
• Proactively identify underperforming campaigns and flows.
• Work closely with the e-commerce and creative teams to improve overall customer retention.

Who We're Looking For

Required Qualifications

• 4+ years of hands-on email marketing experience with DTC/e-commerce brands.
• Direct experience managing email marketing for brands generating 5M–50M in annual revenue.
• Proven ability to independently own email strategy, copywriting, segmentation, and lifecycle marketing.
• Advanced proficiency in Attentive is required.
• Excellent direct-response copywriting skills, with a strong understanding of consumer psychology and conversion.
• Experience building and optimizing complex automated email journeys.
• Strong analytical skills and experience using email performance data to drive decisions.
• Demonstrated experience using AI tools to improve marketing output and efficiency.
• Experience collaborating with designers and e-commerce teams.
• Ability to prioritize independently, manage deadlines, and deliver measurable results.

What Makes You Exceptional

• You think like a business owner, not just an email marketer.
• You understand how email contributes to revenue, profitability, and customer lifetime value.
• You can explain the strategy behind every campaign you create.
• You are equally comfortable developing a high-level retention strategy and writing an individual email.
• You proactively identify opportunities instead of waiting for instructions.
• You move quickly, embrace AI, and constantly improve your processes.
• You take ownership of outcomes, not just completed tasks.

What Success Looks Like

Within your first 90 days, you will:

• Complete a comprehensive audit of our email marketing program and identify revenue opportunities.
• Develop a clear email strategy, campaign calendar, and testing roadmap.
• Audit, organize, and improve priority automated email flows.
• Establish an effective segmentation strategy.
• Consistently deliver high-quality, conversion-focused campaigns on schedule.
• Build a performance dashboard and weekly reporting process.
• Demonstrate measurable improvements in email performance against agreed baselines.

Key Performance Indicators

Your performance will be measured by:

• Email-attributed revenue growth
• Revenue per recipient
• Automated flow revenue and conversion performance
• Campaign conversion and click-through rates
• Repeat purchase rate and customer lifetime value
• Testing cadence and measurable performance improvements
• On-time campaign and flow execution

How to Apply

Please submit your resume along with:

1. Examples of DTC brands you've managed email marketing for, including their approximate annual revenue.
2. Examples of email campaigns or flows you've personally strategized and written.
3. Results you've achieved, including improvements in email revenue, conversion, or retention.
4. A brief overview of your experience with Attentive.
5. Examples of how you currently use AI in your email marketing workflow.

We're looking for someone who can own the entire email marketing function and deliver measurable business growth—not just execute tasks.

   We are looking for an experienced IT Help Desk Delivery Manager to lead operations for European clients.

   The role combines service delivery management, operational performance, client communication, and coordination of multicultural support teams across different locations.
 

Key Responsibilities:

• Manage the end-to-end delivery of IT Help Desk services across European markets;
• Coordinate distributed L1/L2 support teams and ensure effective cooperation with L3 and other technical teams;
• Ensure compliance with agreed SLAs, KPIs, quality standards, and contractual commitments;
• Monitor response and resolution time, backlog, first contact resolution, CSAT, productivity, and service availability;
• Act as the main contact and escalation point for clients and internal teams;
• Lead regular operational and business review meetings with clients;
• Work closely with Team Leads, WFM, Quality, Training, Recruitment, HR, and IT teams;
• Support staffing, onboarding, training, and performance management processes;
• Identify operational risks and implement corrective and preventive actions;
• Improve service processes, reporting, workflows, and knowledge management;
• Support the launch and transition of new Help Desk projects, services, and locations;
• Manage project budgets and support the achievement of financial targets.
   

Requirements:

• At least 3 years of experience as a Delivery Manager, Service Delivery Manager, Project or Operations Manager, or in a similar role;
• Experience managing IT Help Desk, Service Desk, technical support, or IT outsourcing operations;
• Experience managing distributed or multicultural teams;
• Experience with ServiceNow, Jira Service Management, Zendesk, Freshservice, or similar platforms;
• Strong client management, communication, and negotiation skills;
• Ability to analyse operational data, identify risks, and drive improvements;
• English at C1 level; additional European languages will be an advantage;

• Strong leadership, ownership, and problem-solving skills.

   

What We Offer:

• A key role in developing international IT Help Desk operations across Europe;
• Cooperation with European clients and multicultural teams;
• Opportunities to launch and scale new services and locations;
• Professional development within an international company;
• Competitive compensation and a performance-based bonus;
• Direct influence on operational processes and service quality.

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:
• Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
• Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership — shaping direction, making decisions, and seeing their work turn into real impact. Now, we’re looking for a Game Designer to join the team and help us move our products forward.

Requirements:
• 3+ years of experience as a Game Designer;
• Good understanding of the game market in the WEB3 and P2E segments;
• Strong STEM background;
• Proficiency in Microsoft Excel and similar tools;
• A portfolio of at least two launched projects, with experience working on them as a Game Designer;
• Experience creating and maintaining game documentation, including concept documents and Game Design Documents;
• Ability to work with analytical systems, understanding of product metrics, and ability to draw conclusions based on the data received;
• Ability to set goals and focus on work results;
• Proactive and energetic.

 Responsibilities:
• Managing the development of game mechanics and content in accordance with the overall concept of the game;
• Being responsible for results;
• Developing and improving the project’s metagame based on collected statistics and analysis;
• Developing and improving the in-game economy and monetization;
• Calculating balance sheets and analyzing game statistics;
• Creating and maintaining the GDD;
• Close interaction with the project team.

Nice to have:
• English B1 level;
• BS or BA in Mathematics, Statistics, Physics, Computer Science, or a related field;
•  Good knowledge of Web3 technologies, particularly NFTs, staking, L1 and L2 networks, pooling, and other basic DeFi concepts.

Hiring process:
• Intro call with a Recruiter — Test task — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you — send your CV and join us.
Let’s foster the world together!

Шукаємо Senior Project Manager для організації та координації Change & Release Management корпоративної платформи, що охоплює близько 10 ключових застосунків.
Проєкт передбачає управління змінами на основі ITIL та побудову централізованого управління релізами: від планування й узгодження до контролю якості та випуску.
Робота передбачена у форматі Managed Service. Команда відповідає за операційне виконання процесів у взаємодії з внутрішнім Service Owner клієнта, який несе загальну відповідальність за сервіс.

Задачі:
- Управління та координація процесу змін на основі ITIL, забезпечення його операційного виконання;
- Участь у побудові централізованого Release Management та організація його подальшої роботи;
- Планування, координація та контроль виконання релізів для близько 10 ключових застосунків;
- Узгодження планів і графіків релізів, організація комунікації між учасниками процесу;
- Контроль якості, тестового покриття та забезпечення контрольованого випуску релізів;
- Взаємодія із Service Owner клієнта з дотриманням визначених зон відповідальності, правил управління та вимог комплаєнсу.

Вимоги:
- Щонайменше 7 років досвіду в управлінні ІТ-проєктами;
- Сертифікація ITIL та розуміння застосування ITIL-практик в управлінні ІТ-сервісами;
- Досвід координації технічних команд і стейкхолдерів у межах спільного плану робіт;
- Навички планування, управління ризиками й залежностями, контролю термінів та виконання домовленостей;
- Розуміння життєвого циклу розробки ПЗ, процесів тестування та випуску релізів;
- Досвід узгодження пріоритетів, вирішення конфліктів у плануванні та комунікації про статус робіт і проблемні питання;
- Уміння формалізувати процеси, зони відповідальності та робочі процедури;
- Досвід роботи з інструментами управління проєктами та задачами;
- Впевнена письмова та усна англійська на рівні Upper-Intermediate+ / Advanced.

Буде плюсом:
- Практичний досвід у Change Management та/або Release Management;
- Досвід побудови та впровадження ITSM-процесів;
- Досвід роботи у форматі Managed Service;
- Знання німецької мови.

If you are interested, please send us your CV. We will be happy to discuss the cooperation format, level of involvement, and other terms with you directly.

We are looking for a Senior Project Manager to organize and coordinate change and release management for an enterprise platform comprising approximately 10 core applications.

The project involves ITIL-based change management and the establishment of centralized release management, from planning and coordination through quality assurance and deployment.

The service will be delivered through a managed service model. The team will manage day-to-day service delivery, working with the client’s internal Service Owner, who retains overall accountability for the service.

Responsibilities:
- Manage and coordinate the ITIL-based change management process and oversee its day-to-day execution;
- Help establish and run a centralized release management process;
- Plan, coordinate, and oversee release delivery across approximately 10 core applications;
- Align release plans and schedules and coordinate communication among stakeholders;
- Oversee quality and test coverage and ensure controlled deployments;
- Collaborate with the client’s Service Owner in line with agreed responsibilities, governance, and compliance requirements.

Requirements:
- 7+ years of experience in IT project management;
- ITIL certification and an understanding of how ITIL practices apply to IT service management;
- Experience coordinating technical teams and stakeholders to deliver against a shared plan;
- Strong planning skills, including risk and dependency management, timeline tracking, and follow-through on commitments;
- Understanding of the software development lifecycle, testing processes, and release delivery;
- Experience aligning priorities, resolving scheduling conflicts, and communicating progress and issues;
- Ability to define and document processes, responsibilities, and operating procedures;
- Experience with project and task management tools;
- Strong written and spoken English (Upper-Intermediate+ / Advanced).

Nice to Have:
- Hands-on experience in change management and/or release management;
- Experience establishing and implementing ITSM processes;
- Experience working within a managed service model;
- German language skills.

If you are interested, please send us your CV. We will be happy to discuss the cooperation format, level of involvement, and other terms with you directly.

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We are an IT company looking for proactive, communicative specialists to join a product team on a long-term basis. We focus on results and care about the growth of our people.

Currently, we are looking for a BI Specialist. If you enjoy turning complex data into clear insights that people actually use, join us.

About the project: An AI-driven analytics product for financial data. You will build the dashboards that the product’s end clients use to make data-driven decisions.

Required skill set:

• 3+ years of experience in BI development.
• Strong knowledge of Tableau.
• Strong SQL.
• Ability to present financial and business data clearly.
• Experience gathering reporting requirements.

Will be a plus:

• Experience with Snowflake.
• Understanding of financial reporting and budgeting.
• Experience in FinTech or consulting.

Responsibilities:

• Developing dashboards in Tableau.
• Visualising analytical results in a clear and actionable way.
• Working with data engineers on the reporting data model.
• Refining reporting requirements with the product team.
• Ensuring the accuracy and consistency of reports.