Jobs

Business Development Manager (Cloud)

SOFTPROM | Remote (Poland)

SOFTPROM is an international Value Added IT Distributor with more than 25 years of experience, actively expanding its cloud business across Europe.
We are looking for a Business Development Manager (Cloud) to develop the Polish market and work with leading global cloud vendors.

Vendors

AWS · Google Cloud · Zoom · GitLab · Pitch Avatar · Anthropic · TL;DV

Territory

Poland (local and international customers)

Cooperation format

• Fully remote
• Contract with the parent company (Austria)
   

Responsibilities

• Promote cloud solutions from the listed vendors in the Polish market
• Actively search for and attract new customers 
• Work with leads: qualification, nurturing, and pipeline development
• Conduct presentations, demos, and participate in pilot projects (POCs)
• Achieve sales targets and non-financial KPIs
• Manage deals with a long and complex sales cycle
• Sales planning, forecasting, and reporting in CRM
• Collaborate closely with vendors and internal teams
   

Requirements

• 1+ year of experience as a BDM / SDR / Sales Manager in the cloud domain
• Hands-on experience in selling cloud solutions (AWS and/or Google Cloud is a strong plus)
• Solid understanding of cloud technologies and their business value
• Experience in complex B2B negotiations and closing long-cycle deals
• Strong presentation and public speaking skills
• Experience working with CRM systems
• Polish — fluent, English — Upper-Intermediate+
   

Personal qualities

• Proactive, results-driven mindset
• High level of responsibility and self-organization
• Strong teamwork and collaboration skills
• Initiative and motivation to grow in cloud and AI technologies
   

Nice to have

• Experience working with Enterprise customers
• International sales experience
• Vendor certifications (AWS / Google Cloud / GitLab)
   

We offer

• Competitive compensation: fixed salary + sales bonus (discussed individually)
• Fully remote work format
• Opportunity to work with top-tier global cloud vendors
• International markets and complex B2B projects
• Professional growth in cloud and AI-related directions
• Strong expertise, support, and real career development opportunities

Sourcer (with growth to Recruiter) | Softprom

Softprom is a leading Value Added IT Distributor operating across Eastern and Central Europe, the Caucasus, and Central Asia.
We work with a portfolio of 100+ global vendors, are trusted by 1,000+ partners, and are represented in 30+ countries.
Founded in 1999, Softprom provides professional services including testing, training, implementation, and technical support across the following areas:
Cybersecurity, IT Infrastructure, Cloud Technologies, CAD & Graphics, and Physical Security Systems.

We are currently looking for a Sourcer who doesn’t just want to find profiles, but aims to grow into a Recruiter and eventually manage vacancies independently within an international IT business.

What you will do

• Active sourcing using LinkedIn, Djinni, Boolean / X-ray search
• Search for technical and commercial profiles
• First contact and communication with candidates
• Building and managing shortlists
• Maintaining and updating the candidate database
• Market and talent analytics

You will work with a wide range of roles, including Pre-Sales, Solution Engineers (Cloud / Security), BDM, Sales, Marketing.

After 6–9 months, you’ll have the opportunity to move into full-cycle recruiting and manage positions independently.

Who we’re looking for

• 6+ months of experience in sourcing or recruiting
• Understanding of the IT market
• Ability to write personalized first outreach messages
• Strong motivation to grow and develop, not just “work the inbox”
• English level B1 or higher

What we offer

• A clear and transparent growth path to Recruiter
• Mentorship and ongoing support
• Exposure to international markets
• Fixed salary + performance-based bonuses
• Fully remote work format

If you want to grow into a Recruiter and not remain “just a Sourcer” forever — let’s get to know each other

We are looking for a Senior Business Development Manager who will take ownership of revenue generation from the moment a qualified lead enters the pipeline through to deal closure and contract signing.

This role operates as a full-cycle sales owner (similar to an Account Executive) responsible for managing complex B2B sales processes in collaboration with the SDR, Presales, Delivery, and Marketing.

The ideal candidate combines strong consultative selling skills, strategic thinking, and the ability to navigate multi-stakeholder enterprise sales cycles.

In addition to cooperation with SDR-generated opportunities, this role also contributes to market expansion initiatives, including conference participation, outbound campaign validation hypotheses, and new ICP exploration.

What We Value in a New Master

• 5+ years in B2B technology sales (custom software development, AI, cloud, or digital transformation).
• Proven experience managing complex consultative sales cycles.
• Track record of closing mid-market or enterprise deals.
• Experience collaborating with technical teams (Presales / Engineering / Delivery) during solution design.
• Strong communication and negotiation skills.
• Experience working with international clients and distributed teams.

• Advanced English.

   

Nice to Have

• Experience selling custom AI development, AI solutions, Conversational AI as a strong plus.
• Familiarity with consultative sales approach.
• Experience working with SDR teams and outbound sales programs.

How You’ll Contribute

• Own the full sales cycle from first qualified call to contract signature (discovery, qualification, solution positioning, proposals).
• Manage opportunities across all pipeline stages and drive deal progression.
• Ensure alignment between client expectations and delivery capabilities.
• Build relationships with senior stakeholders and decision-makers, identify business needs, and lead negotiations.
• Collaborate with Presales and Delivery on solution validation, scoping, estimations, and proposal preparation.
• Generate pipeline through outbound prospecting and your own network, validate and create new opportunities.
• Maintain accurate CRM data, ensure clear next steps, and visibility across deals.
• Contribute to pipeline forecasting and revenue projections.
• Work closely with SDR and Marketing: support meeting-to-opportunity conversion, share feedback on messaging and ICP, contribute to outbound initiatives.
• Represent the company at industry events and convert connections into qualified opportunities.

Due to our company’s growth, we are looking for a UI/UX designer with strong UI and UX skills to join our team.

Key responsibilities include:

- UX analysis of websites and web applications

• Project architecture design

• Development of wireframes and UI mockups in Figma

- Adapting layouts for different devices (responsive/adaptive design).

Requirements:

- English proficiency at an intermediate level

Experience working as a UI and UX designer.

Proficiency in Figma

• Understanding of usability principles and UX methodologies

Experience creating websites and mobile applications.

Knowledge of responsive and adaptive design principles.

Ability to conduct basic UX research, formulate hypotheses for improving functionality, and select relevant references.

Ability to justify and present design decisions effectively.

We offer:

- Competitive salary and transparent bonus system

Opportunity for career growth to department head based on successful results

Work with an ambitious, dynamic team in a cutting-edge industry.

- Comfortable working conditions
- Flexible schedule
- Ample opportunities for professional development

Required qualifications
B1-level proficiency in German

We are a large international media advertising network specializing in white-hat traffic and performance-driven advertising across Tier 1 markets (USA, Canada, UK, EU, AU).
We are looking for a proactive and results-oriented Sales Manager to grow advertiser partnerships and revenue.

Responsibilities:

• Actively acquire and manage advertisers and agencies in Tier 1 markets
• Sell advertising solutions based on white-hat traffic
• Manage the full sales cycle: outreach, negotiations, deal closing, and account growth
• Build long-term relationships with advertisers and key partners
• Understand client goals and match them with the company’s media solutions
• Work closely with account management, media buying, and operations teams
• Track performance, revenue, and sales KPIs

Requirements:

• 2+ years of experience in sales or business development in digital advertising, media, or performance marketing
• Strong understanding of online advertising ecosystems and traffic monetization
• Experience working with Tier 1 markets
• Proven B2B sales skills (advertisers, agencies, brands)
• Excellent communication and negotiation skills in English
• Self-driven, goal-oriented, and comfortable working remotely

Nice to Have:

• Existing advertiser or agency network in Tier 1 GEOs
• Experience with media networks, ad platforms, or affiliate marketing
• Understanding of CPM / CPC / CPA / performance models

We Offer:

• Competitive base salary + commission
• Remote work format (fully remote)
• Opportunity to work with Tier 1 advertisers and premium traffic
• Career growth within a large international media network
• Transparent, ethical, and long-term business model (white-hat only)

We're digital marketing experts that continue to explore creative methods to engage more meaningfully with users.

Beneath the digital layers and conversions, we’re built on human connections. We invite you to a new role as an Account manager.

Your territory

As part of our Marketing agency, you will:

Own the Agency advertising efforts for our clients across Europe, the US, Canada, and our international markets

Сommunication with clients and building relationship

Develop marketing strategies in partnership with our Sales department

Apply PPC best practices for ads of our clients

Monitor, analyze, and report on performance metrics, sales, and marketing performance, and a regular frequency in order to allocate spending to the best performers

Partner with our Communications & Design teams to develop messaging and brand assets compliant with brand guidelines and standards our clients

Bring in your ideas and improvements to actively contribute to the company's success. You will never hear "…because we always did it like that" again.

Continuously develop yourself personally and professionally. You will take ownership of areas that strengthen your potential and you will be able to attend workshops to learn new skills according to your experience and interests.

Your profile

Key requirements:

Minimum 3 years of experience in managing to advertise

Very good understanding of ads on the Internet

Strong analytical skills

Ability to make data-based decisions

Very good English skills

Does this sound like you?

Hands-on, with a very entrepreneurial mindset and comfortable in a high-paced environment

Striving to learn and become an expert in social media continuously

Proactive and creative

Willing to come and work remotely with our fantastic team in Europe or Kyiv.

Working time

11 am - 20 pm

12 pm - 21 pm

13 pm - 22 pm

About Flexifai
Flexifai is a Payment Service Provider specializing in payment processing solutions for the iGaming industry. We work with a global network of acquiring banks, electronic money institutions, and alternative payment providers to deliver reliable and scalable payment infrastructure for online gaming operators.
As we expand our payment network, we are looking for a Payment Partnerships Manager / Business Development Manager to identify, onboard, and manage relationships with payment providers worldwide.
 

Role Overview
The Payment Partnerships Manager will be responsible for building and managing relationships with payment providers, including acquiring banks, PSPs, EMIs, and alternative payment method providers.
The role covers the full partnership lifecycle, from identifying potential partners and negotiating commercial terms to coordinating onboarding, supporting technical integrations, and managing ongoing relationships to ensure smooth payment operations.
This is a hybrid role with the flexibility to work remotely, while requiring presence at the office at least two days per week.
 

Key Responsibilities
Payment Partner Acquisition

• Identify and approach new payment providers including acquiring banks, PSPs, EMIs, and alternative payment method providers.
• Research providers that support iGaming payment processing across different regions.
• Build and maintain a pipeline of potential payment partners.

Commercial Negotiations

• Lead negotiations with payment providers regarding:
  • Processing fees
  • Transaction limits
  • Settlement cycles
  • Rolling reserves
  • Chargeback thresholds
  • Other operational and commercial fees
• Support preparation and review of commercial agreements with partners.

Partner Onboarding & Integration

• Manage the end-to-end onboarding process for new payment partners.
• Coordinate with internal teams including Compliance, Risk, Operations, and Technical Integration.
• Assist with integration planning, implementation, and testing of new payment providers.

Relationship Management

• Act as the main point of contact for assigned payment providers.
• Maintain strong relationships with partners to ensure operational stability and growth.
• Monitor provider performance including approval rates, volumes, and settlement efficiency.

Operational Support

• Troubleshoot payment-related issues in collaboration with internal teams and payment providers.
• Support internal teams in resolving transaction, settlement, or integration issues.

Market Intelligence

• Monitor developments in the global payments ecosystem relevant to iGaming.
• Identify opportunities to expand payment coverage through new providers or payment methods.

Requirements
Experience

• 1–2 years of experience in payments, fintech, partnerships, or business development roles.
• Experience working with:
  • Payment Service Providers (PSPs)
  • Acquiring banks
  • Electronic Money Institutions (EMIs)
  • Payment gateways
• Experience in high-risk industries such as iGaming, Forex, or crypto is considered a strong advantage.

Knowledge

• Basic understanding of payment processing concepts including:
  • Card acquiring
  • Alternative payment methods
  • Settlement processes
  • Rolling reserves
  • Payment fees and transaction flows
• Familiarity with payment integrations and API-based payment systems is a plus.

Skills

• Strong negotiation and communication skills.
• Ability to manage multiple onboarding projects simultaneously.
• Strong organizational and problem-solving abilities.
• Ability to work cross-functionally with technical and operational teams.

Languages

• Fluent English (required).
• Additional languages such as Russian are considered an advantage.

Education

• Bachelor’s degree in Business, Finance, Economics, or a related field (preferred).

Preferred Qualifications (Nice to Have)
Tools & Technology

• Experience working with project and workflow management tools such as:
  • Jira
  • Confluence
  • Airtable
• Experience using AI-powered tools to support research, documentation, or workflow automation.

Industry Exposure

• Experience working with payment integrations or provider onboarding processes.
• Familiarity with operational tools and structured workflows used in fintech and payments companies.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a fast-growing global payments environment.
• Exposure to international payment providers and acquiring banks.
• Career development within the fintech and payments industry.
• A modern office in Limassol located next to the beach, near the popular Molos Promenade. 
• Hybrid working model, with the flexibility to work remotely while being present in the office at least two days per week.

Stark Affiliates is a fast-growing affiliate marketing network specializing in connecting advertisers with targeted audiences to generate high-quality leads across global markets.

We are looking for a motivated Sales Junior to join our team in a fully remote position. This is an entry-level role, ideal for someone eager to grow in the affiliate marketing and sales field while working in an international environment.
 

Key Responsibilities:

• Assist in building and maintaining strong relationships with affiliates, ensuring consistent communication and support.
• Collaborate with senior team members to recruit and onboard new affiliates.
• Monitor daily traffic and performance metrics to identify trends and optimization opportunities.
• Support weekly performance reviews and help prepare feedback for affiliates.
• Assist in managing CAPs and lead statuses to drive ROI.
• Provide administrative and operational support to the sales team.
• Handle affiliate and client inquiries promptly and professionally.

Qualifications:

• Proven experience in sales, customer service, or marketing (mandatory).
• B2 English, both written and verbal (mandatory).
• Strong communication, organizational, and problem-solving skills.
• Self-driven, adaptable, and eager to learn in a fast-paced, performance-oriented environment.
• Academic background in marketing, business, or a related field is an advantage.

Why Join Us?

• Fully remote role with the ability to work from anywhere.
• Exposure to international affiliate marketing and sales operations.
• Hands-on learning and professional growth opportunities.
• Supportive team environment with clear development paths.
• Opportunity to build a long-term career in a growing affiliate network.

We are looking for experienced Sales Manager for Digital Marketing Agency!

Full-time / Part-time 

Remote 

About Agency:

Digital Marketing is a Dubai-based agency providing performance-driven marketing solutions across UAE, USA, and Europe. We help brands grow through social media management, paid advertising, and search marketing.

What You’ll Do

• Manage the full sales cycle: from lead generation to closing deals
• Close 3–5 new clients per month
• Build and maintain a sales pipeline and CRM system
• Identify and develop new sales channels and opportunities
• Communicate with international clients (UAE, US, Europe)

• Present and sell services:

   

  • Social Media Management (Instagram, TikTok, YouTube, Snapchat)
  • Paid Ads (Meta Ads, TikTok Ads, Snapchat Ads)
  • Google Ads & SEO services

   

• Collaborate with internal teams (marketing, project managers)

Requirements

• 2+ years of experience in sales (digital marketing preferred)
• Proven track record of closing deals consistently
• Experience working with international markets (UAE / US / Europe)

• Strong understanding of:

   

  • Digital marketing services
  • Current sales tools & outreach methods

   

• Ability to manage full-cycle sales independently
• Experience with CRM systems
• Strong negotiation and communication skills
• English: Advanced or higher

Nice to Have

• Experience selling SMM or performance marketing services
• Existing network or client base
• Experience with outbound sales (LinkedIn, cold emails, etc.)

What We Offer

• Competitive compensation (fix + commission / high % from deals)
• Opportunity to work with global clients
• Fast-growing agency environment
• Freedom to test and implement your own sales strategies
• Direct impact on company growth

Who We’re Looking For

• Result-oriented and proactive
• Reliable and accountable
• Strong team player
• Focused on performance and continuous improvement

We are building ChestHunt, a real-world AR treasure hunting mobile game with a complex in-game economy based on probabilistic rewards, crafting systems, and monetization mechanics.

We are looking for a Game Mathematician to design and balance a fair yet profitable long-term game economy that ensures sustainable player retention.

This is a remote part-time role.

What You Will Do:

Probability Design (Loot Tables)

• Design and balance drop rates for items of different rarity tiers (Common, Rare, Epic, Legendary)
• Configure reward distributions across various chest types
• Calculate expected value and volatility of rewards
• Ensure long-term fairness and player satisfaction

Crafting Economy Balance

• Model crafting systems and resource conversion loops
• Calculate cost-to-benefit ratios for crafting mechanics
• Ensure crafting paths remain viable but do not undermine monetization
• Design resource sinks to prevent inflation

Player Progression Modeling

• Build mathematical models of player growth and progression
• Estimate time and resource requirements to reach key milestones
• Design pacing systems for early, mid, and late-game stages
• Support retention through optimized progression curves

Monetization & iGaming Mechanics

• Implement probabilistic monetization mechanics inspired by iGaming models
• Define RTP (Return to Player) targets and reward volatility levels
• Balance monetization loops while maintaining perceived fairness
• Support revenue optimization without damaging long-term retention

Simulation & Testing

• Develop simulation models to stress-test the in-game economy
• Run large-scale iterations to identify inflation or imbalance risks
• Validate economic sustainability over long player lifecycles
• Provide data-driven recommendations for economy tuning

✅ Requirements

• Strong background in:

   

  • Probability Theory
  • Combinatorics
  • Mathematical Statistics

   

• Advanced expertise in building complex models in:

   

  • Excel / Google Sheets

   

• Experience with game economy balancing (preferably in):

   

  • Slots / iGaming
  • RPG
  • Crafting or Survival games

   

• Understanding of player psychology:

   

  • Ability to balance “quick wins” vs resource challenges

   

• Strong analytical and problem-solving mindset

Nice to Have

• Experience with Monte-Carlo simulations
• Python scripting skills
• Experience in F2P mobile game economies
• Familiarity with retention and monetization loops
• Experience in AR or location-based games

Work Format

• Remote
• Part-time
• Flexible schedule
• Long-term collaboration potential

Why Join Us

• Opportunity to design economy from scratch
• Direct impact on core product success
• Startup environment with high ownership
• Real-world game concept with global scalability

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior DevOps Engineer!  

Requirements: 
- Excellent knowledge and regular 3+ years of experience with the following technologies:
- DevOps practices(IaC, CI/CD, GitOps)
- AWS Cloud (EKS, ECR, EC2, IAM, RDS, EBS, EFS, VPC, S3, Route53)
- Kubernetes at the CKA/CKS/CKAD certification level, real clusters management experience.
- Terraform: write, maintain, review, test, and improve complex solutions
- Helm: write, review, and test Helm charts and deploy releases
- Ansible: maintenance of roles and collections, deploy via automated pipelines, troubleshooting
- Basic network concepts knowledge

Will be plus:

- Experience of using and working with Openstack environments is a big plus
- Experience implementing or supporting Hashicorp Vault instances
- Monitoring (Grafana, Prometheus, Tempo, Loki)
- Debian Linux - installation, configuration and administration
- Ability to write and analyze basic bash or python scripts
- Experience completing CNFC, RedHat or other relevant certifications, not for the badge, but for the knowledge

Responsibilities:

The specialist will work in a DevOps team whose primary focus is developing standard and typical solutions using technologies such as Terraform, Ansible, and Helm. So good expertise in those technologies is required. We also deploy and support infrastructure that is based on a K8S clusters (without on-call duties). That means troubleshooting k8s and AWS cloud services. Strong knowledge of GitLab CI and ArgoCD gitops tool will help you greatly. Occasionally a linux system administration and bash/python scripting too. 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

🗣Free internal English courses

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

 

We are looking for an Account Manager to join an international e-commerce company based in China.
 

The company works with 40,000+ e-commerce stores worldwide and is now launching a new B2B service — agency advertising accounts (Meta / Google / TikTok).
 

This role is focused on client communication and operational coordination, not media buying.

Responsibilities

• Work with e-commerce clients using agency ad accounts
• Explain how the service works and support clients during onboarding
• Coordinate account setup with partner agencies
• Manage ongoing client communication and requests
• Control ad account top-ups (payments) and coordinate with finance

• Ensure smooth day-to-day operations

   

Requirements

• 1+ year of experience as Account Manager / Sales / Customer Success
• Experience in e-commerce / digital / advertising
• Understanding of how online ads or ad accounts work (Meta / Google / TikTok)
• Strong communication skills
• English — B2+

• Ability to work in a fast-paced, international environment

   

Nice to have

• Experience with dropshipping

• Experience with agency ad accounts / performance marketing

   

Working conditions

• Fully remote
• Timezone: partial overlap with China (flexible)

• Communication: WhatsApp / WeCom

   

Why join

• Work with global e-commerce clients
• Fast-growing new product (ad accounts)
• Opportunity to grow into a Lead / Head role
• Performance-based income growth

About the role

We are looking for a Junior QA Engineer who will help maintain high product quality across web applications, admin panels, and internal systems.

You will work closely with developers, PMs, and designers to test functionality, identify bugs early, and support stable product releases.

This role is suitable for someone who wants to build a strong QA career in a technically demanding environment.

Responsibilities

• Perform manual testing of web applications and user flows
• Validate functionality against requirements and expected behavior
• Create and maintain test cases, checklists, and QA documentation
• Reproduce bugs and write clear bug reports
• Verify bug fixes and perform regression testing
• Test UI behavior, logic, validations, and edge cases
• Collaborate with developers and PMs to clarify expected behavior
• Support release validation and stability checks
• Maintain QA documentation and testing processes

Requirements

• 6–18 months of experience in QA, internship, or strong practical manual testing background
• Understanding of manual testing fundamentals
• Ability to write clear and structured bug reports
• Strong attention to detail and logical thinking
• Responsible and systematic approach to testing
• English sufficient for writing bug reports and communication with the team

Mandatory education requirement

Candidates must have completed specialized professional QA / Software Testing courses.

Requirements:

• Course in QA / Software Testing / Manual Testing / Software Quality Assurance
• Course duration at least 3 months
• Certificate or diploma confirming completion
   

Candidates without formal QA training and certificate will not be considered for this role.

Nice to have

• Experience testing web applications or admin panels
• Experience working with Jira and Confluence
• Basic API testing knowledge (Postman or similar tools)
• Basic SQL knowledge
• Understanding of frontend/backend interaction
• Interest in Web3, AI, fintech, or trading products

What we offer

• Fully remote work format
• Opportunity to work on Web3, AI, and fintech products
• Collaboration with experienced engineers and product specialists
• Strong environment for growth into a Middle QA Engineer

What to expect of your role:

We are seeking a skilled and dynamic Promotion Manager (Product Marketing Manager) to join our team in the fast-paced and exciting iGambling and Betting industry. In this role, you will be responsible for developing and executing effective promotional strategies to drive customer acquisition, retention, and revenue growth. You will collaborate with cross-functional teams to create compelling campaigns and analyse campaign performance to optimise results. This position requires a deep understanding of the iGaming and Betting landscape.

You will be expected to:

• Develop and implement innovative promotional strategies to increase brand visibility, customer engagement, and revenue generation in the iGaming and Betting industry;
• Collaborate with the product and design teams to create compelling marketing campaigns that effectively communicate the unique selling points of our products and services;
• Identify target audience segments and tailor marketing messages and promotions to resonate with their preferences and behaviours;
• Conduct market research and competitor analysis to identify trends, opportunities, and potential risks, and use these insights to inform marketing strategies;
• Monitor key retention metrics and KPIs, such as churn rate, reactivation rate, and customer satisfaction, and utilize data-driven insights to optimize retention initiatives;
• Work closely with the product development team to provide input on product enhancements and features that can drive customer retention and engagement;
• Collaborate with the customer support team to ensure effective resolution of player issues and concerns, and implement proactive measures to prevent churn;
• Develop and maintain strong relationships with VIP players and high-value customers, providing personalized experiences and managing VIP retention programs;

• Prepare regular reports and presentations to communicate retention and promotion performance

  
  What you need to succeed in this role:

• Proven experience as a Product Marketing Manager or Promotion Manager in the iGambling or Betting industry;
• Strong knowledge and understanding of the iGambling and Betting landscape, including industry trends, player preferences, and regulatory considerations;
• Demonstrated success in developing and executing effective marketing strategies that drive customer acquisition, engagement, and revenue growth;
• Good analytical skills and the ability to interpret data and metrics to make informed marketing decisions;
• Creative mindset with the ability to develop engaging marketing content and campaigns;
• Strong project management skills with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously;
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;
• Strong attention to detail and a results-oriented mindset;
• A passion for the iGambling and Betting industry and a drive to stay ahead of industry trends and developments.

About our corporate culture:

As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up on their opinions, and speaking freely. We invest in the potential of each person, confident that together, our skills will shape the company’s future success.

Reasons to join us:

• Our positive workplace atmosphere creates a culture of collaboration and support, making it a place you'll love working in;
• We offer competitive compensation and regular career development reviews to motivate you to reach your full potential and love the work you do;
• With flexible working hours and remote options, you'll love the freedom to work on your terms;
• We offer a generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• You'll love working here because we provide financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Our Educational Allowances give you the opportunity to expand your knowledge and experience, not only in your work but also in other areas;
• You'll love the monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• At our company, we prioritise the health and well-being of our employees, which is why we offer comprehensive health insurance plans;
• Our referral program rewards you for bringing top talent to the company, making it a place you enjoy sharing with others
• With engaging team-building activities and corporate parties, you'll love being part of our community and team spirit.

Ready to join us? Apply for this position!What’s next?

Our recruiters will review your CV and reach out to you if you are suitable for the role.

What your process will look like:

1. HR Interview with a Recruiter;
2. A 2-hour final interview with the team.

Our recruitment team is very willing to help out, so contact us with any questions you may have!

Build relationships that truly matter.
Lead a team working with the most valuable users of the product.
Turn strategy, analytics, and trust into long-term growth.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Head of VIP who’s ready to grow with us and shape high-impact retention strategies used by international partners.

Your key responsibilities will include:

– Developing and implementing the VIP strategy: segmentation criteria, tier structure, benefits and bonus limits.
– Managing a team of VIP account managers and hosts: hiring, onboarding, KPI setup and weekly performance reviews.
– Managing top-tier users and maintaining proactive communication while resolving complex requests.
– Planning and controlling the VIP budget: bonuses, cashback, gifting and event expenses; conducting monthly P&L reviews for the segment.
– Working cross-functionally with Product, CRM, Fraud and Finance teams to optimize user journeys and reduce churn.
– Preparing regular reports for C-level management: ADPU dynamics, retention rate, cohort analysis and deposit plan vs. fact.
– Organizing exclusive events and offline activities for VIP users within the approved budget.

It’s a match if you have:

– 3+ years of experience managing VIP programs in digital entertainment platforms.
– Experience leading a team of account managers or VIP hosts (20+ people).
– Hands-on experience with Softswiss/Truelabel/Soft2bet platforms.
– Deep understanding of back-office systems: user management, limits, bonus tools and segmentation with daily operational use.
– Strong analytical skills and the ability to independently extract and interpret data from CRM and BI tools.
– Experience building cohort reports and a strong understanding of key VIP metrics such as ADPU, LTV, retention rate, and churn, including tier-based performance analysis.
– Experience building operational reports and tracking systems independently.
– Experience building or managing a tier structure for a VIP program including segmentation logic, benefits and upgrade/downgrade mechanics.
– Experience setting KPIs for account managers and conducting regular performance reviews.
– Strong negotiation skills and the ability to build trust with high-value users.
– Advanced level of English (written and spoken).
Nice to have:
– Experience working in a multi-brand environment or holding structure.
– Understanding of international regulatory environments.
– Experience building VIP programs from scratch.
– Experience working independently with cohort reports.

What we offer:

– Office-based role in Warsaw.
– Competitive fixed salary + performance bonus tied to VIP KPIs.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress)
– A supportive, friendly team where knowledge-sharing is part of the culture
– Coverage for professional events and learning
– Corporate events and participation in international industry events
– Birthday greetings, team buildings, and warm human connection beyond work
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners

Ready to lead a direction that directly influences business growth?

Send over your CV now — we’d love to get to know you better!