Jobs at Djinni

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.
 

About the Role

Solidgate builds financial infrastructure for fast-growing internet businesses worldwide. Our platform processes millions of payments daily and operates in a highly regulated fintech environment, where security is a core product requirement — not an afterthought.
 

Our engineering organization builds and scales a complex cloud-native platform with over 120 microservices. As the company continues to grow, we are strengthening our security organization and introducing a dedicated Application Security Engineer role.
 

The mission of this role is to keep our business and revenue safe by building security into the way we develop software — from early design decisions to CI/CD pipelines and live production systems.
 

This is a hands-on Application Security role focused on embedding security into the software development lifecycle and reducing real product risks.
 

You will work closely with engineering teams to:

• design secure application architectures
• improve secure coding practices
• detect vulnerabilities early in the development lifecycle

• continuously improve application security as part of everyday engineering work

   

You will have a direct impact on how secure software is built across a large microservices ecosystem, influencing standards, tooling, and engineering culture.
 

Explore our technology stack ➡️ here (https://solidgate-tech.github.io/)

 

What You Will Own

As an Application Security Engineer, you will be responsible for application-level security across our fintech platform, including:
 

• Building and maintaining secure coding standards and supporting their adoptionl across development teams
• Conducting threat modeling during architecture and design stages
• Implementing and improving application security testing, including: SAST, DAST, Dependency and secrets scanning, CI/CD security checks
• Performing regular application security assessments and maturity evaluations (OWASP ASVS, OWASP SAMM)
• Managing the full vulnerability lifecycle: triage, prioritization, remediation support, and validation
• Supporting external penetration testing and Bug Bounty programs
• Identifying and mitigating security risks in cloud environments and CI/CD pipelines
   

You are a great fit if you have

• At least 2 years of experience in Application Security or Product Security
• Hands-on experience with OWASP Top 10 vulnerabilities
• Practical experience with: secure code reviews, threat modeling, SAST and DAST tools and their integration into CI/CD pipelines
• Strong understanding of web application and API security
• Ability to communicate clearly with engineers and work as a partner rather than a blocker
   

Nice to Have

• Experience with container security and cloud security tooling
• Familiarity with DevSecOps and shift-left security practices
• Experience automating application security processes
• Background as a software engineer or close collaboration with development teams
  
   

Why Join Solidgate?
 

Build security that matters. Lead initiatives that define how security is embedded into our software development lifecycle across multiple teams and products.

Your expertise counts. Enjoy real autonomy — propose, test, and implement security practices and tooling that directly improve product resilience and reduce risk.

Room to experiment. Apply modern AppSec, automation, and shift-left approaches with full support from engineering and security leadership.

Impact & visibility. See the results of your work directly in more secure products, fewer vulnerabilities, and stronger engineering practices.

Collaborative environment. Work side by side with experienced, curious engineers who treat security as a shared responsibility and value partnership over gatekeeping.

The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.
 

Tomorrow’s fintech needs your mindset. Come build it with us.
 

🫂 Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in VIP (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a detail-oriented and tech-savvy specialist to create and enhance educational content for skilled trades and technical professions. 

This role is perfect if you are excited about working at the intersection of AI, education, and real-world technical content. 

🌍 About the project 

We are building a platform at the intersection of EdTech and workforce mobility for skilled trades professionals. Our solution helps qualified workers - electricians, mechanics, welders, and more - get certified, find jobs abroad, and navigate the full journey from document preparation to relocation. 

Our mission is to address the global shortage of skilled workers by connecting verified professionals with employers and simplifying complex processes like certification, documentation, and hiring through technology and AI. 

Learn more: workUgo (https://workugo.com/)

🚀 What you’ll do: 

• Generate educational content using AI tools (text, video, audio); 
• Review and verify content for accuracy, logic, and clarity; 
• Create and coordinate video/audio materials in collaboration with freelance editors; 
• Upload and structure content in platforms like FlexiQuiz; 
• Maintain and update materials in CRM systems; 
• Communicate with users (students/technicians) and gather feedback. 

✅ What we’re looking for: 

• STEM background (comfortable with technical concepts, diagrams, formulas); 
• English level B2+ (written and spoken); 
• Strong attention to detail - you notice what others miss; 
• Confident user of modern tools (AI tools, LMS, CRM); 
• Ability to simplify complex topics for learners. 

➕ Nice to have: 

• Experience in EdTech, instructional design, or technical writing; 
• Experience working with AI / LLMs (prompting, content generation). 

💡 Why this role is interesting: 

• Hands-on work with AI and educational technology; 
• Real impact on product and user experience; 
• Exposure to global markets (Europe, North America); 
• Mix of analytical, creative, and operational work. 

We are looking for an experienced Business Development Representative to join our team and drive the growth of the iGaming platform. In this role, you will be responsible for identifying new business opportunities, building strategic partnerships, and expanding our presence across key markets.
 

You will work closely with operators, aggregators, and other industry partners, playing a key role in scaling our product and revenue.
 

Key Responsibilities:

- Identify and develop new business opportunities within the iGaming industry

- Build and manage relationships with operators, aggregators, and strategic partners

- Lead the full sales cycle: from outreach and negotiation to deal closure

- Represent company at industry events and conferences

- Conduct market research and competitor analysis to identify growth opportunities

- Collaborate with product, marketing, and integration teams to ensure successful partnerships

- Negotiate commercial terms and partnership agreements

- Monitor partnership performance and identify opportunities for scaling
 

Requirements:

- 2+ years of experience in Business Development / Sales / Partnerships (preferably in iGaming or tech)

- Strong understanding of the iGaming ecosystem (operators, providers, aggregators)

- Proven track record of closing deals and driving revenue growth

- Excellent communication and negotiation skills

- Strong business acumen and strategic thinking

- Upper-Intermediate or higher level of English
 

Nice to Have:

- Experience working in iGaming platforms or B2B solutions

- Existing network within the iGaming industry

- Experience attending and networking at industry events (ICE, SiGMA, etc.)

- Understanding of regulatory environments across different markets
 

What We Offer: 

- Competitive salary + performance-based bonuses

- Opportunity to directly impact company growth and strategy

- Work with an international team in a fast-growing industry

- Flexible working environment

- Professional development and career growth opportunities

We’re looking for a Full-Stack JavaScript/TypeScript Engineer (Node.js + React/AntD) to join a cross-functional team. You’ll ship features end-to-end: design APIs and integrations, build clean UIs, and ensure performance and reliability. We value pragmatic thinking, clean code, and the ability to drive tasks to release.

Expertise Required

• Strong proficiency in TypeScript and JavaScript
• Ability to navigate and discern when to use different popular Node.js frameworks
• Experience in backend development using Node.js
• Knowledge and application of REST API principles
• Experience with relational and non-relational databases
• Experience with popular frontend libraries such as ANTD
• Experience integrating with various third-party systems
• Understanding of Git (beyond basic commits and the concept of a main branch)
• Basic knowledge of web security

What You Will Do

• Write clean, maintainable, and efficient code following SOLID/DRY and team standards.
•  Integrate with external services and APIs with proper auth, retries, timeouts, and error handling.
• Design and maintain databases (schemas, indexes, migrations) and optimize queries.
• Diagnose, reproduce, and fix bugs.
• Create and maintain documentation.
• Participate in code reviews and architectural discussions; propose improvements.
• Join team ceremonies and planning.
• Ensure data security and mitigate vulnerabilities.
• Optimize server and application performance.

Will Be a Plus

• Experience with AWS (S3, Lambda, Step Functions, SQS, CloudWatch) or similar services from other cloud providers
• Proficiency in Docker (writing simple Dockerfiles, logs)
• Working with Serverless architecture

Benefits

• Work in a fast-paced, dynamic, and innovative business environment.
• Opportunity to directly influence the company’s strategic IT architecture and products that scale globally.
• Access to modern tools, technologies, and in-house expertise.
• Flexible approach to project delivery and freedom to choose optimal technical solutions.
• Performance-based bonus system for department heads, tied to team results.
• Energy support benefit for employees in Ukraine — USD 100/month after the probation period (power banks, charging stations, generators, inverters, etc.).
• Opportunity to visit the Warsaw office if you are nearby.

Join our team as a Senior Business Analyst/TL and make a real impact! 
We are looking for a sharp, proactive professional who thrives at the intersection of business and technology.

Requirements:
 

• At least 5 years of hands-on experience in business analysis, particularly in the fintech, financial services, or payment processing industries.
• Experience with APIs, system architecture, or databases is a bonus.
• Proven expertise in analyzing business needs and translating them into clear, actionable requirements (user stories, acceptance criteria, risk assessments, and dependency mapping).
   
• Strong understanding of system analysis principles, including data flows, architecture components, and API interactions.
• Solid background in Agile methodologies (JIRA, Confluence), with experience in backlog refinement, sprint planning, and documentation.
• Exceptional analytical, problem-solving, and communication skills, with a focus on stakeholder management.
• Fluent in English (B2+) with excellent written and verbal communication skills.
   

Key Responsibilities:
 

• Capture, analyze, and validate business requirements by working closely with internal and external stakeholders.
• Update and enhance internal and external documents;
• Lead discovery sessions, workshops, and requirement-gathering meetings to align technical solutions with business objectives.
• Analyze third-party API documentation and create integration specifications for back-end developers.
• Maintain clear and detailed documentation, including use cases, process flows, UML diagrams, and wireframes.
• Define and document structured functional and non-functional requirements, ensuring clear prioritization based on business needs, feasibility, and risk.
• Act as a bridge between business and technology, translating business needs into technical specifications.
• Collaborate with solution architects and developers to refine system requirements and ensure technical feasibility.
• Assist in functional testing and validation to ensure that requirements are met before deployment.

We offer:

• Fully remote work format with a flexible schedule;
• An engaging, large-scale project in the online payments sector;
• Competitive financial compensation;
• 20 working days of vacation and 10 paid sick leave.
   

Are you a skilled Infrastructure Engineer looking to work on a high-impact, large-scale solution? Join our team at Sigma Software and help build and maintain a robust hybrid IT infrastructure for a cutting-edge access control and construction site management platform used across Europe.
This is a middle-level role with a remote work setup, offering the opportunity to collaborate with a highly experienced international team and contribute to a product that shapes the future of construction site security and operations.
We at Sigma Software value innovation, professional growth, and teamwork. You will be part of a long-term project with strong support for career development, where your dedication and expertise will be recognized and rewarded.
 

CUSTOMER

Our customer is a leading Scandinavian construction solutions provider, recognized as one of the biggest players in the Swedish market. With over 50 specialists in the overall development squad, including 32 team members in Ukraine, they have evolved from a smart-lock product to a comprehensive server-based solution with multiple self-developed web and mobile applications. Their focus is on expanding services across Scandinavia and Europe, delivering advanced security, access control, and site management innovations.
 

PROJECT

The project is a large-scale, complex access control system for the European construction domain. It goes beyond access control, offering advanced site management capabilities, real-time monitoring of worker presence, and tools for managing relationships between multiple companies operating within a site.

Responsibilities

• Administer and support hybrid IT infrastructure (primarily on-premises, with selected workloads in Microsoft Azure)
• Install, configure, harden, and maintain Windows Server environments (2016–2022)
• Manage on-premises Active Directory, Group Policy, DNS, DHCP, and other core Windows services
• Perform basic administration of Azure infrastructure components (VMs, Virtual Networks, routing, Load Balancer, VPN connectivity, DNS, RBAC, monitoring)
• Administer and troubleshoot Microsoft SQL Server, including backup strategies, restore procedures, and performance optimization
• Manage Debian-based Linux servers hosting infrastructure services (e.g., Redis/Kafka)
• Support and troubleshoot containerized services on Linux hosts using Docker Compose
• Design, implement, and maintain infrastructure monitoring and alerting
• Administer and troubleshoot network services (routing, DNS, DHCP, SMTP, VPN)
• Manage source control systems (TFS / Azure DevOps Server, Git)
• Automate infrastructure operations using PowerShell
• Investigate incidents, perform root cause analysis, and implement preventive measures
• Maintain technical documentation and operational standards
• Collaborate with internal teams and customers to resolve issues and improve systems

Qualifications

• At least 3 years of Windows Server administration (2016–2022) experience in production environments
• Strong knowledge of Active Directory, Group Policy, DNS
• Solid SQL Server administration and troubleshooting skills
• Working knowledge of Debian-based Linux administration
• Practical experience with Docker on Linux (multi-host, Docker Compose)
• Experience with source control systems (TFS / Azure DevOps Server, Git)
• Strong troubleshooting mindset and networking fundamentals
• PowerShell scripting skills
• Ability to produce clear technical documentation

• Strong communication skills and independent work capability

   

Will be a plus

• Experience with monitoring/telemetry platforms (Zabbix, PRTG, Azure Monitor, Prometheus/Grafana, ELK/Loki)
• Experience with Azure IaaS/networking
• Azure DevOps pipelines and integrations
• Redis/Kafka administration experience
• Familiarity with HA patterns for containerized services
• Experience with virtualization platforms (Hyper-V)

We are considering only candidates of the 4-5th courses or graduates of the university (profile of computer science)

Requirements:

- Understanding of development process

- Knowledge in Software Testing Life Cycle (STLC)

- Ability and practical experience in writing test documentation: checklists, test cases etc.

- Pre-Intermediate or higher level of English

- Self-motivated, attentive to details

- Fast Learning and Motivated to learn new things

Will be a plus:

- Experience in bug tracking system (JIRA or similar)

- Basic level of SQL knowledge

- Experience with web services and API testing (Postman, Swagger)

Responsibilities:

- web-based application testing

- developing and creating test documentation

- API testing

- estimating tasks

- communicated with developers and business analytics every day

- requirements testing/review

- functional, usability, compatibility, regression, acceptance testing

We are looking for a Creative/Script Writer

Requirements

- 2+ years of experience in the creative field: working with brands, YouTube channels, or production companies (as a creator, scriptwriter, or art director).
- Ability to write scripts for various video formats: Reels/Shorts, YouTube videos, and commercial content.
- Ability to structure and present ideas clearly through presentations.
- Experience in creating storyboards (even at a basic level).
- Strong visual culture and high creative awareness.
- Understanding of current trends in social media and video production.
- Ability to adapt creative ideas to business objectives.
- Analytical thinking and ability to work with feedback.

Will be plus

- Experience with AI tools for generating visual references, moodboards, or storyboards (Midjourney, DALL·E, Runway, etc.).
- Basic video editing skills or understanding of the production process.
- Experience in copywriting, concept development, or creative strategy.
- Experience working with motion video concepts (motion design concepts, animation-based ideas).

Responsibilities

- Creating pitch decks and presentations for clients and internal teams.
- Presenting ideas to clients and the team.
- Writing scripts for various formats (short-form vertical videos, YouTube content, commercial).
- Creating storyboards (textual or visual).
- Developing creative concepts aligned with business goals.

Our stack

- Google Workspace (Docs, Slides) — for scripts and presentations.
- Figma or similar tools — for references, simple storyboards.
- AI tools for image and concept generation.
- Asana/Jira (or other task managers). 

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

Requirements
- Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
- Upper-intermediate or higher proficiency in English.
- Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
- Proficiency in creating clear and detailed technical tasks for developers and designers.
- Excellent organizational and time management abilities to handle multiple partners and projects effectively.
- Your soft skills, as well as negotiation skills, should be top-notch.
- You are available to travel and attend the conferences.

Responsibilities
- Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
- Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
- Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
- Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
- Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
- Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
- Increase customer acquisition by driving higher traffic flow from partner sites to our products.
Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
- Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
 

We are launching a new, standalone direction focused on affiliate lead generation and partner networking.
This is not a classic Affiliate Manager role. The position is centered around first contact, relationship-building, and lead generation, with strong emphasis on personal presentation, communication skills, and networking ability.

The Affiliate Lead Generator represents the company at international events, online platforms, and in direct communication with potential partners.

Requirements
- Well-groomed, presentable, modern appearance
- Confident and comfortable in public and online communication
- Strong interpersonal and communication skill
- Ability to build rapport quickly and naturally
- Comfortable with networking, live conversations, and follow-up messaging
- Good conversational English (spoken communication is essential)
- Willingness and availability to travel internationally

Responsibilities
- Generate a steady flow of new affiliate leads
- Establish first contact with potential partners (online and offline)
- Warm up and pre-qualify partners before handoff to the Affiliate team
- Actively communicate with affiliates via messengers, social platforms, and email
- Attend international industry events (e.g. Sigma, SBC, etc.) and participate in live networking
- Represent the company in a professional, confident, and engaging manner

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

Who we are

OWOX is a B2B SaaS platform delivering the last mile of self-service analytics.

Data analysts and business stakeholders spend 1.2 billion hours every year on reporting, yet stakeholders still complain they can’t get data they trust. Analysts are stuck in service-desk mode, endlessly adjusting reports instead of driving insights.

OWOX changes this. Our patented technology reduces the cost per reporting request by 20x and increases reporting velocity by 50x, enabling stakeholders to get instant, trusted answers on top of spreadsheet-ready data.

Trusted by 170,000+ users worldwide.

We believe everyone should have easy access to trusted data, and we are looking for people who share this passion.

Who we are looking for

At OWOX, every employee plays a crucial role in achieving our goals. As Executive Assistant, you will contribute to the achievement of goals by extending the most critical and non-scalable resource the organization has: the CEO’s time. The Executive Assistant maximizes this resource through the following key activities:

• Logistics Management: Booking flights, hotels, and restaurants.
• Time Management: Planning and organizing the CEO’s calendar and meetings including arranging necessary documents, reports, and presentations.
• Social Media Profile Management: Managing the CEO’s profiles on social networks.
• Visa and Documentation Support: Handling visa applications and necessary documentation.
• Knowledge System Management: Organizing and maintaining the company’s knowledge systems.
• Personal Tasks: Assisting with personal errands and tasks as needed.

You are right for us if you have

• High proficiency in written and spoken English (level Upper-Intermediate or higher).
• Must be readily available and responsive via messengers during working hours (3 PM to 10 PM GMT+3).
• Excellent organizational and time-management skills.
• Ability to collect and systematize information effectively in Spreadsheets.
• Proactive and able to work independently.
• Strong communication skills.
• Passion for excellence.
• A touch of self-irony and a healthy sense of humor.

We can offer you

• Opportunity to influence the achievement of the company’s strategic goals by implementing best practices and management tools.
• Freedom to implement ideas and suggestions.
• Professional team, pleasant atmosphere, and great company culture.
• Absence of bureaucracy.
• Flexible work schedule.

At OWOX, you will discover a great environment for professional growth, a supportive atmosphere, and the opportunity to collaborate with experts in their field.

We are looking for a Machine Learning Engineer with a focus on Natural Language Processing (NLP) and Automatic Speech Recognition (ASR).

This role is ideal for someone with solid ML fundamentals who has hands-on experience with real-world data and is interested in working with text and speech-based systems.

Requirements:

— 2–4+ years of experience.
— Strong understanding of how models perform and behave in production environments.
— Experience with GPU-based training is a strong plus.
— Python: Strong proficiency.
— Data Science Stack: Hands-on experience with NumPy, Pandas, and scikit-learn.
— DL Frameworks: Experience with PyTorch (preferred) or TensorFlow.
— English level: Upper-Intermediate or higher.

ML & Mathematics:
— Solid understanding of linear algebra, probability, and statistics.
— Practical knowledge of classic algorithms (regression, classification, clustering).
— Deep understanding of performance metrics (Accuracy, Precision, Recall, F1) and the Bias-Variance tradeoff.

NLP:
Experience with:
— Tokenization, lemmatization
— TF-IDF, Bag of Words, n-grams
Understanding of Transformers architecture
Experience with:
— Hugging Face Transformers
Practical experience with:
— Text classification
— Named Entity Recognition (NER)
— Fine-tuning pre-trained models.

ASR (Automatic Speech Recognition):
Understanding of:
— Spectrograms
— MFCC
Experience with audio processing:
— librosa, torchaudio
Familiarity with:
— CTC (Connectionist Temporal Classification)
— Seq2Seq + Attention
— Wav2Vec 2.0
— WhisperX
Practical experience with:
— Speech-to-text pipelines;
— Audio preprocessing and cleaning;
— Data augmentation (noise, speed, etc.)
Familiarity with metrics:
— WER (Word Error Rate)
— PER (Phoneme Error Rate).

Nice to have:
— Production deployment.
— Working with noisy data.

We offer:
— Interesting tasks and projects.
— Competitive salary.
— Remote work.
— Annual paid vacation: 20 days.
— Paid sick leaves: 10 days.

We are looking for an experienced Quality Control (QC) Manager to drive the quality assurance function within our Support organization. This role is focused on ensuring accuracy, consistency, and fairness across all evaluation processes, while continuously improving quality standards, reporting, and team performance.

The ideal candidate has a strong analytical mindset, hands-on QC experience, and the ability to optimize processes and elevate quality frameworks in a fast-paced environment.

Requirements
- 1+ years of experience in Quality Control, QC, or Customer Support Quality
- Strong understanding of QC processes, scorecards, and calibration
- Experience working with analytics, reporting, and QA tools
- Excellent attention to detail and analytical thinking
- Strong communication and feedback skills
- Ability to manage multiple priorities in a fast-paced environment

Responsibilities
- Ensure high-quality standards across all customer support interactions
- Monitor and achieve QC KPIs (coverage, accuracy, consistency of evaluations)
- Conduct regular calibration sessions to maintain unified evaluation standards
- Review and validate evaluations, identify discrepancies and improvement areas
- Prepare regular reports (weekly/monthly) on quality performance and key metrics
- Analyze recurring issues and provide actionable recommendations
- Participate in the development and update of QC guidelines, scorecards, and internal standards
- Identify inefficiencies and drive continuous improvement of QC processes
- Collaborate with Team Leads, L&D, and cross-functional teams to enhance service quality
- Contribute to training initiatives based on QC insights
- Provide structured feedback to improve agent performance
- Handle and review disputed evaluations, ensuring fairness and transparency
- Monitor dispute trends and recommend process improvements
- Work with QC and analytics tools; support implementation of automation and AI solutions
- Ensure data accuracy and effectiveness of quality control tools

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

We are seeking a driven and highly structured Learning & Development (L&D) professional to design, implement, and continuously improve our training and onboarding programs for the Customer Success department — covering both Support and VIP Sales teams.

This person will play a key role in building scalable training systems to support the monthly onboarding of new team members, ensuring that every cohort goes through a consistent, well-structured, and performance-driven learning journey.

Requirements
• Proven experience in L&D or Training within Customer Service / Customer Success environments
• Strong instructional design and presentation skills
• Experience creating LMS content and managing LMS platforms
• Strong organizational and mindset
• Native or fluent English (B2+)
• Self-driven, detail-oriented, structured, and capable of working autonomously
• Experience in iGaming

Responsibilities
• Design and Own the Training Program:
Build a comprehensive 3-week onboarding&training program to different Customer Success roles (Support Agents, VIP Sales Managers, etc.).
• Develop Learning Materials:
Prepare full training decks, LMS content modules, written materials, knowledge checks, scenario-based simulations, and presentations for all key learning topics.
• Set Up LMS Environment:
Design and structure the content inside our Learning Management System, ensuring seamless access, intuitive flow, and progress tracking.
• Testing and Evaluation:
Create assessment tools to validate both theoretical knowledge and practical readiness — including quizzes, tests, and hands-on exercises.
• Design Internship & Gradual Access Flow:
Build a phased internship/trainee framework that progressively grants access to real operations in Support and VIP Sales based on test results, mentor feedback, and training progress.
• Optimize for Scale:
Develop a repeatable and scalable onboarding cycle that can be run monthly for new employee groups
• Collaborate Cross-Functionally:
Work closely with team leads and department heads to align learning goals with business objectives and ongoing performance feedback

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)