Jobs at Djinni

Our team is growing, and we are looking for a SDR / Lead Gen (B2B) to help us identify potential clients and build a high-quality sales pipeline in the Romanian 🇷🇴 and Moldovan 🇲🇩 markets.

What you’ll do:

• search for potential B2B clients based on predefined ICP / BP;

• collect contact information and company data (LinkedIn, Email, websites, databases);

• initiate first contact with leads (LinkedIn, Email, messengers);

• schedule intro meetings and hand over warm leads to the sales team;

• meet KPI lead generation targets;

• keep everything organised in the CRM.

What we expect:

• Fluent in Romanian and English level B2+

• Minimum 1 year of experience in a digital marketing or advertising agency

• Good understanding of digital marketing (Google Ads, Meta for Business, SEO basics)

• Experience with cold lead generation tools

• Basic knowledge of CRM systems, Google Sheets, and LinkedIn

• Strong attention to detail and analytical thinking

• Willingness to grow in B2B sales and marketing

• Experience in lead sourcing (a plus)

What we offer:

• base rate: 800$ + bonuses;

• training, mentorship, and career development;

• comfortable working hours: Mon-Fri, 09:00-18:00;

• fully remote work format.

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions that allow building outstanding brands and fulfilling your business goals. We are looking for a   PHP Developer (Laravel)  to join our team.

Requirements

What we expect from the candidate:

• At least 3 year of experience in a similar position;
• Deep understanding of PHP and its features in the context of Laravel;
• Experience with HTTP, REST, and API integrations;
• Also experience with Git, Gitflow;
• Basic knowledge of Linux, Nginx, Docker;
• English language level from Intermediate (B1). 
   

Your position will include:

• Developing program code for the company's products;
• Performing tasks in accordance with the work plan;
• Quality control of the written program code;
• Writing automated tests for previously developed program code;
• Support of the program code and its functions.

Benefits

What we offer:

• Remote work format;
• Working hours from 10:00 to 18:00 (Mon-Fri);
• Interesting work in successful projects;
• Timely payment of salaries, official employment, 24 days of vacation and fun corporate events;
• A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.
 

We are waiting for you on our team!

Job Description

As the Data Annotation Manager, you will lead a team of data annotators and be responsible for supervising the medical image annotation workflow. You will review and validate annotations, ensure alignment with clinical and technical standards, and manage the lifecycle of medical imaging datasets. This is a cross-functional role requiring good communication and coordination skills, attention to detail, and ideally, a background in medical imaging or healthcare.
 

Required Qualifications:
Proven experience managing or coordinating image annotation or data labeling teams.
Strong understanding of medical imaging workflows (CT/X-ray) and annotation processes.
Familiarity with 2D/3D annotation tools (e.g., 3D Slicer).
Excellent organizational and communication skills.
High attention to detail and commitment to data quality.

A huge plus:
Background in radiology, biomedical engineering, medical imaging, or anatomy.
Prior experience in healthcare AI, clinical research, or image analysis.
Experience with DICOM data, segmentation workflows, or PACS systems.
Knowledge of machine learning pipeline requirements is a plus.

Job Responsibilities

Team Leadership & Supervision: Supervise and support a team of medical data annotators.
Annotation Quality & Review: Conduct detailed reviews of annotations to ensure clinical accuracy, consistency, and completeness. Correct or escalate misannotations and maintain a high standard of quality across the dataset.
Dataset & Workflow Management: Manage datasets, organize and track annotation progress across projects and timelines. Use and configure annotation tools (e.g., 3D Slicer).
Collaboration & Reporting: Collaborate closely with ML engineers, clinical advisors, and project managers to ensure data is aligned with modeling goals.

Department/Project Description

We are developing advanced machine learning pipelines for the 3D reconstruction of bones from CT images, segmentation of anatomical structures, and detection of medical landmarks from CT scans and X-ray images. Accurate annotations are essential to the performance of our models. To ensure clinical precision, data annotators will be trained and guided by an experienced medical doctor.
To ensure quality and efficiency, we are expanding our annotation team and looking for a skilled Data Annotation Manager to oversee this process.

Job Description

• 4+ years of software development experience
• Expertise in Python, with proven ability to write clean, efficient, and scalable code
• Strong knowledge of Fast API, REST, GraphQL
• Hands-on experience with Docker and Kubernetes
• Proficiency with Google Cloud Platform
• Upper-Intermediate English
• Experience in designing and implementing APIs

Job Responsibilities

• Work as a part of a development team
• Develop services and APIs from scratch
• Conduct thorough code reviews
• Engage in meetings with the customer

Department/Project Description

We have an exciting opportunity for an experienced and passionate Python developer to join our growing technology team, focusing on building technology products for some of the world's leading media agencies. The successful candidate will work alongside developers and other members of the scrum teams.

About the division:

Our client is a part of global data products and technology company. Where they are on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation.

They work with various agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. They deliver it through their own AI-enabled media and data platform for the next era of advertising.

They are endlessly curious. Team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.

Job Description

•  Amazon Web Services (AWS) – Kinesis, DMS, EMR, Glue, Lambda, Athena, Redshift, S3
• Strong expertise in building data ingestion, ETL/ELT pipelines and orchestration on AWS
• Experience with Change Data Capture (CDC) and real-time streaming data architectures
• Proficiency in SQL and data modeling
• Solid understanding of distributed systems and big data processing
• Python for data transformations and scripting
• Hands-on experience with orchestration frameworks like AWS Step Functions or Data Pipeline

Nice to Have

• Apache Spark, Zeppelin, Hadoop ecosystem
• Infrastructure-as-Code (IaC) using Terraform or CloudFormation
• Experience with data quality frameworks and monitoring
• Knowledge of HIPAA or similar healthcare data compliance standards
• Experience working in highly regulated environments

Job Responsibilities

Job Responsibilities

Lead the design and development of scalable and reliable data pipelines in AWS using tools such as Kinesis, DMS, Glue, EMR, Athena, and Lambda.
Define the architecture of the data ingestion and processing layer, considering performance, cost-efficiency, and maintainability.
Collaborate closely with business stakeholders and technical teams to gather requirements, validate solutions, and align data flows with business needs.
Propose and validate technical approaches and best practices for CDC, ETL/ELT, orchestration, data storage, and query optimization.
Own the implementation of key data workflows, ensuring quality, security, and adherence to architectural standards.
Conduct technical reviews, mentor junior engineers, and foster a culture of continuous improvement.
Participate in strategic planning of the data platform and actively contribute to its evolution.
Monitor and optimize performance of AWS-based data solutions, addressing bottlenecks and proposing enhancements.

Department/Project Description

The client is a pioneer in medical devices for less invasive surgical procedures, ranking as a leader in the market for coronary stents. The company’s medical devices are used in a variety of interventional medical specialties, including interventional cardiology, peripheral interventions, vascular surgery, electrophysiology, neurovascular intervention, oncology, endoscopy, urology, gynecology, and neuromodulation.
The client’s mission is to improve the quality of patient care and the productivity of health care delivery through the development and advocacy of less-invasive medical devices and procedures. This is accomplished through the continuing refinement of existing products and procedures and the investigation and development of new technologies that can reduce risk, trauma, cost, procedure time and the need for aftercare.

Requirements:

• Proven experience in a similar role (e.g., Administrative Manager, HR Manager)
• At least one year of experience working in an IT company, preferably within the gambling and betting industry
• Poland pre-intermediate lvl
• Strong organizational abilities
• Excellent communication skills
• Effective time management
• Problem-solving capabilities
• Keen attention to detail
• Customer-focused mindset

Soft skills:

• Strong organizational abilities
• Excellent communication skills
• Effective time management
• Problem-solving capabilities
• Keen attention to detail
• Customer-focused mindset

Responsibilities:

• Establish and oversee office policies and procedures for employees
• Ensure office compliance with safety regulations and local legal requirements (including documentation on occupational safety and internal policies)
• Resolve administrative and operational issues promptly
• Process and issue salaries and bonuses
• Manage and control office expense payments
• Monitor employee attendance in the office
• Oversee documentation management
• Coordinate with clients and contractors to ensure smooth and efficient office operations
• Manage administrative staff
• Collect and implement employee feedback related to office documentation and workflows
• Coordinate office staff on their issues and tasks with the responsible manager

Our stack:

• Proficiency in Jira, MS Office, and AutoCAD

• Project Description:

  Our client is a leading global Financial Market data provider who runs a number of change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.
  
  We are looking for a Technical Project Manager who will provide network analysis, coordination, and technology solutions supporting ALL regions globally, with a primary focus either in the AMERS, EMEA, or APAC, within the Engineering and Technology group.

• Responsibilities:

  * Supports analysis, definition, design, construction, testing, installation, and modification of small to medium scale infrastructures.
  * Work very closely with Engineering, Developers, Business Analysts, and other internal teams with all activities related to data feeds delivery.
  * Work very closely with the Comms/circuit vendors as well as the Exchanges on network design, implementation, change, and troubleshooting.
  * Assist with the analysis and design of complex solutions and requirements definition.
  * Translates technical and business requirements into Comms orders.
  * Determines practical solutions and obtains agreement to proposed solutions.
  * Documents information required for deployment in Operations.
  * Research and analyze problems with minimal supervision and escalate issues as appropriate.
  * Ensure issues are identified, tracked, reported on, and resolved in a timely manner.
  * Execute all major and minor projects and implementation of various solutions.
  * Work on multiple projects simultaneously.
  * Produce data and information for weekly and monthly reports for trackable metrics.

• Mandatory Skills Description:

  * Minimum 3 years experience as a technical project management/coordinator in a technical environment, or equivalent.
  * Good knowledge and troubleshooting experience in the networking environment.
  * Demonstrate ability to manage and coordinate the delivery of complex network designs/projects on time, on budget while meeting customer requirements
  * Require strong communication skills - ability to communicate effectively with both technical and non-technical audiences including engineering peers, developers and customers, and senior management,
  * Require strong written skills -- the ability to document technical ideas, coordination, and reports.
  * Able to work in a challenging, fast-paced environment with little daily supervision.

• Nice-to-Have Skills Description:

  Experience working in an environment involving Cisco equipment is ideal.

• Languages:
  • English: C1 Advanced

📍Please note that the position requires working only from the office. The office is located at 58 Yaroslavska Street, Astarta Business Center, Kyiv. 

Delasport — Implementing Technological Solutions Here and Now

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

PROJECT

Wallet: an entirely new generation of the digital wallet system that manages Users’ balances in a scalable and productive way, built from scratch in Ukraine.

RESPONSIBILITIES

• Gather required information/documents from various sources and evaluate the information for testing, provide meaningful feedback to Product Owners
• Actively participate in the team’s daily activities and Scrum ceremonies
• Plan testing activities together with the team in the scope of all release activities
• Determinate and estimate the testing scope on the different levels of SDLC
• Create and maintain detailed, comprehensive, and well-structured test cases and manage them in test suites
• Report and escalate release bugs and production incidents
• Create team documentation and keep up-to-date existing one
• Test and verify web applications and APIs
• Use Postman for APIs testing
• Assist the development team with providing business- and technical-related information
• Operate Jenkins CI jobs/pipelines to build & deploy artifacts on designated environments

• Work closely with cross-functional teams, technology, and product managers, etc.

   

REQUIREMENTS

• 2+ years of software testing experience
• Excellent level of theoretical knowledge in software testing
• Experience in API testing (Postman or similar tooling)
• Experience in analyzing the requirements, performing test design, executing test cases, and reporting test results
• Practical experience with testing web-based applications with API integrations
• Strong knowledge of stack of web technologies like HTTP, XML, JSON, REST
• Experience with bug tracking systems, as well as with bug reports creation and verification
• Experience and understanding Agile/Scrum methodologies
• Knowledge of SQL and NoSQL databases

• Upper-Intermediate English level

  
  NICE TO HAVES

   

• Experience in testing payment products

• Experience in Gambling testing

   

  WHAT WE CAN OFFER YOU

   

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions)
• Sick Leave: The company covers 100% of 10 sick days annually with a medical certificate, and 5 undocumented sick/emergency days.
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainment
• Happy hours on Fridays
• Gig contract support

Hybrid office job, Kyiv❗️❗️❗️

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D center in Kyiv, and are looking for top talents to join our team.

RESPONSIBILITIES

• Manage and maintain our cloud infrastructure on Google Cloud Platform (GCP) to ensure high availability, scalability, and security
• Design, build, and manage containerized environments using Kubernetes for deploying and orchestrating microservices
• Collaborate with software development teams to streamline the CI/CD pipeline and implement automated build, test, and deployment processes
• Develop and maintain infrastructure as code (IaC) using Terraform to automate the provisioning and configuration of cloud resources
• Implement and manage configuration management tools such as Ansible to ensure consistent and efficient deployment across environments
• Monitor system performance and identify potential bottlenecks, taking proactive measures to optimize and improve overall system reliability
• Troubleshoot and resolve issues related to infrastructure, applications, and deployments promptly
• Participate in the on-call rotation with the DevOps team, responding to alerts and incidents outside of regular business hours

• Stay up-to-date with the latest industry trends and best practices related to DevOps, cloud computing, and containerization

   

REQUIREMENTS

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• Resilient and flexible mindset, open to changing priorities and adapting to new challenges and technologies as the business evolves
• 3+ years of experience as a DevOps Engineer or similar role with hands-on experience in Google Cloud Platform (GCP)
• Strong knowledge of containerization technologies, particularly Kubernetes, and experience managing containerized environments
• Proficiency in infrastructure automation using Terraform to provision cloud resources.
• Strong knowledge of configuration management tools, such as Ansible
• Solid understanding of CI/CD concepts and experience implementing CI/CD pipelines
• Familiarity with version control systems (e.g., Git) and their integration with CI/CD pipelines
• Strong knowledge of scripting languages (e.g., Bash, Python) for automation tasks
• Experience with monitoring and logging tools to ensure the health and performance of systems
• Strong problem-solving skills and the ability to work effectively in a team-oriented, collaborative environment

• Upper-Intermediate English level

   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions)
• Sick Leave: The company covers 100% of 10 sick days annually with a medical certificate, and 5 undocumented sick/emergency days.
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainment
• Happy hours on Fridays
• Gig contract support

We are inviting Senior Salesforce Developers to join an exciting new project focused on building an advanced insurance management system. This is a great opportunity to apply your expertise in Salesforce to design scalable, high-performance solutions in a dynamic industry.

Main Requirements

• 6+ years of hands-on experience as a Salesforce Developer;
• Deep expertise in the Salesforce Platform and Apex programming;
• Skilled in building custom UIs with Visualforce and Lightning Components;
• Strong integration experience using REST/SOAP APIs, MuleSoft, and Salesforce Connect;
• Solid understanding of data modeling, migrations, and complex object relationships;
• Proficient in Salesforce security setup: roles, profiles, permission sets, sharing rules;
• Experienced in Salesforce customization and configuration for business-specific needs;
• Familiar with Agile methodologies and collaborative development environments;
• Strong troubleshooting and debugging abilities using Developer Console and logs;
• Upper-intermediate English or higher;
• technical degree and relevant Salesforce certifications.

What we offer 

• Paid 24 days of vacations and 20 sick leaves per year;
• Paid participation in conferences and hackathons;
• Corporate English classes;
• Sport compensation;
• Knowledge-sharing activities like tech discussions and tech/ soft skills meetups;
• Bright teambuildings and corporate events.

The interviewing process has 3 mains steps: HR interview, tech interview, interview with the customer. 

You’re welcome to send your CV if you’re interested in the given role.

Hi there!
We are Lead Panda Holding 🇺🇦, a company with over nine years of experience in launching successful projects and building strong partnerships with leading market players.
 

We are seeking a PR/Event/Influencer Manager with deep knowledge of the Egyptian market and culture to help us connect with local communities, influencers, and media outlets for our new project https://evetm.com 

If you have a passion for cultural insights, and event management, we want to hear from you!

Responsibilities:

1. Identify and partner with local professionals for various tasks and projects.
2. Organize and manage events tailored to the Egyptian audience.
3. Oversee translations and proofreading to ensure linguistic accuracy on our website.
4. Develop and propose event strategies based on market trends and cultural insights.
5. Research and hire professionals to gather market intelligence, including monitoring local social networks, forums, and influencer trends.
6. Identify and build relationships with content creators, influencers, and local media personalities.
7. Recruit local professionals for TikTok/Reels video production.
8. Source and manage contractors for offline marketing initiatives such as graffiti artists, slogan placements on public transport, and banner advertisements.
9. Negotiate with local vendors to execute PR campaigns effectively.

Requirements:

1. Proven experience in influencer marketing/event management/ PR.
2. Deep understanding of the Egyptian market, culture, and social media landscape.
3. Strong network of local influencers, artists, and content creators.
4. Excellent communication and negotiation skills.
5. Fluency in Portuguese and English (Ukrainian or Russian is a plus).
6. Ability to work independently and manage multiple projects.

What We Offer:

1. Competitive salary and performance-based bonuses.
2. Flexible work schedule. We work for results.
3. The company values proactivity and ideas. We stand for great results and innovative approaches. Initiate/suggest an idea and we will think about how to implement it together.
4. Additional paid days off, including your birthday. 
5. Participation in a promising and interesting project, the opportunity to directly influence the development of a business that has no analogues on the market. 

If you feel that we will be a good fit, apply for the position and see you at Lead Panda Holding. 

We are looking for a Lead Salesforce Developer to join an ambitious new project focused on building an advanced insurance management system. This role is ideal for someone ready to take ownership of technical delivery, mentor a team and architect scalable Salesforce solutions in a fast-paced environment.

Main Requirements 
 

• 6+ years of hands-on experience as a Salesforce Developer with at least 2 years in a leadership or mentoring role;
• Deep expertise in the Salesforce Platform and Apex programming;
• Strong experience in building custom UIs using Lightning Components (Aura/LWC) and Visualforce;
• Proficient in system integrations using REST/SOAP APIs, MuleSoft and Salesforce Connect;
• In-depth knowledge of Salesforce security architecture (roles, profiles, permission sets, sharing rules);
• Strong background in Salesforce customization and configuration to meet business-specific requirements;
• Hands-on experience with Agile methodologies and collaborative, cross-functional teams;
• Proven ability to troubleshoot and debug using Developer Console, logs and other tools;
• Excellent communication and stakeholder management skills;
• Written and spoken upper-intermediate English or higher;

• Technical degree and relevant Salesforce certifications.
   

  The Lead role includes the following responsibilities: 

•  Lead and mentor a team of Salesforce developers, fostering a culture of quality and continuous improvement;
• Conduct code reviews, guide architectural decisions and ensure adherence to best practices;
• Collaborate with product owners, business analysts and architects to align technical solutions with business goals;
• Drive planning, estimation and prioritization of development tasks.
  
  What we offer: 
• Develop the new project from scratch; 
• Work in the international friendly team;  
• Paid 24 days of vacations and 20 sick leaves per year;
• Paid participation in conferences and hackathons;
• Corporate English classes;
• Knowledge-sharing activities like tech discussions and tech/ soft skills meetups;
• Bright teambuildings and corporate events.

The interviewing process has 3 mains steps: HR interview, tech interview, interview with the customer. 

You’re welcome to send your CV if you’re interested in the given role.

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

Position Summary:

The Affiliate Manager will play a crucial role in driving the success of our affiliate marketing program by building, nurturing, and optimizing relationships with our affiliate partners. This role requires a strategic thinker with a deep understanding of the affiliate landscape, particularly within the gambling industry, to ensure our partnerships are profitable, compliant, and aligned with our business goals.

This position is located in our Kyiv or Sofia (Bulgaria) office. We offer relocation support.

Key Responsibilities:

• Develop and maintain strong, long-term relationships with new and existing affiliates, ensuring collaborations support and enhance our company objectives.
• Design and execute innovative strategies to enhance the performance of our affiliate program, focusing on key areas such as acquisition, retention, and overall profitability.
• Regularly monitor and evaluate affiliate performance metrics, providing detailed reports and actionable insights to drive continuous improvement and optimize campaign outcomes.
• Identify, acquire, and onboard new high-potential affiliates that align with our brand values and effectively reach our target audience.
• Lead negotiations with affiliate partners to secure favorable terms, ensuring all agreements are beneficial and aligned with company policies.
• Ensure all affiliate activities and communications strictly adhere to industry regulations and company guidelines, maintaining the integrity and reputation of our brand.
• Work closely with internal marketing, finance, and product development teams to integrate affiliate strategies with broader business goals.

Requirements:

• 3+ years of proven experience in affiliate marketing within the gambling industry.
• Deep understanding of the online gambling landscape, including relevant regulations and compliance requirements.
• Strong analytical abilities with expertise in interpreting data and translating insights into actionable strategies that drive growth.
• Excellent negotiation skills and the ability to build and maintain strong, mutually beneficial relationships with affiliate partners.
• Familiarity with affiliate marketing software and platforms, with the ability to quickly adapt to new tools and technologies.
• Exceptional written and verbal communication skills, with the ability to clearly convey ideas and strategies to both internal and external stakeholders.
• English — upper-intermediate or higher

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Welcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

We’re looking for a Lead Support Engineer who will take ownership of our Concierge Service — helping users (mainly US-based electrical engineers) successfully complete their projects within our platform.You’ll manage a support team, oversee incoming requests, and serve as the key connection between users and our product team. This role blends team leadership, technical support, and user success management in the context of a fast-moving AI-driven product.

Key Responsibilities:

 • Lead and scale a team of 5+ tech support specialists.
 • Manage and evolve the Concierge Service experience.
 • Assist users in completing projects inside the platform, offering hands-on guidance when needed.
 • Communicate daily with US-based electrical engineers using Revit-based software.
 • Analyze user feedback and identify recurring patterns or pain points.
 • Create detailed bug reports and feature requests for the dev team (in Jira).
 • Collaborate closely with engineers and product managers to test fixes and clarify behaviors.
 • Keep internal documentation and user guides up to date.
 • Ensure high-quality, timely, and empathetic support across the board.

Requirements:

• 3+ years of experience in Customer and Technical Support roles.
 • 1+ year of experience as a Team Lead or Support Lead.

• English proficiency: Upper Intermediate or higher, especially in written communication.
 • Strong communication and leadership skills.
 • Analytical mindset with the ability to break down problems and communicate them clearly.
 • Experience working with Revit and familiarity with support or issue-tracking tools like Jira.

Nice to have:

 • Experience supporting or training users of construction software.

 • Experience working with construction drawings, ideally US-based projects.
 • Familiarity with UX/UI basics or product development.
 • Previous communication with American engineers or clients.
 • Experience working in a startup or fast-paced tech environment.
 

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

A new position opened due to the high volume of work with Excel spreadsheets.

Key Responsibilities / Основні обовʼязки:

• Build complex multi-level Excel spreadsheets: calculations, logic, scenarios, interdependencies
• Create automated templates for recurring business processes
• Use Power Query, array formulas, conditional logic, find/replace/search, and data validation
• Audit and optimize Excel files: performance, cleaning, and structure normalization

• Build intuitive interfaces for non-technical users

   

Requirements / Вимоги:

• 4+ years of experience in advanced Excel engineering
• Strong command of: Power Query, Power Pivot, DAX, arrays, conditional logic, scenarios, what-if analyses, solver
• Proven ability to build automated and scalable spreadsheet solutions
• Experience working with enterprise-level systems (ERP, CRM, BI platforms)
• Participation in international Excel championships or hardcore hackathons is a plus
• Experience with VBA scripting will be an advantage